Marketplace Tech: Recent Episodes
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Monday through Friday, Marketplace demystifies the digital economy in less than 10 minutes. We look past the hype and ask tough questions about an industry that’s constantly changing.
About 1 in 4 U.S. jobs requires an occupational license, according to the National Conference of State Legislatures. Licensing requirements differ by state and can apply to everyone from barbers to lawyers. The general idea, of course, is to keep unqualified workers out. But technology, and specifically artificial intelligence, is making inroads. Rebecca Haw Allensworth, a law professor at Vanderbilt University, is also author of the new book “The Licensing Racket: How We Decide Who Is Allowed to Work, and Why It Goes Wrong.” She told Marketplace’s Stephanie Hughes that in some instances, AI is letting consumers bypass licensed workers altogether.
Geography has been part of President Trump’s agenda. His first day on the job, he signed an executive order changing the name of the Gulf of Mexico to the Gulf of America, and Denali, the highest peak in North America, will now go back to being called Mount McKinley.Private companies that make maps — analog or digital — don’t have to follow suit but at least one is. Google said in a post on X that it has long had a practice of applying name changes from official government sources. So, once the official federal naming database is changed, it’ll update Google Maps for people in the U.S. Marketplace’s Stephanie Hughes spoke with, Sterling Quinn Professor of Geography at Central Washington University, about whether tech companies generally have standard operating procedures around name changes.
On this week’s Marketplace “Tech Bytes: Week in Review,” we’ll explore OpenAI’s inroads in higher education. Plus, how passengers can get on a waitlist to hail a driverless car in Austin, Texas. But first, a look at how Google is changing its approach to artificial intelligence. In 2018, the company published its “AI principles,” guidelines for how it believed AI should be built and used. Google originally included language that said it would not design or deploy AI to be used in weapons or surveillance. That language has now gone away. Google didn’t respond to our request for comment, but it did say in a blog post this week that companies and governments should work together to create AI that, among other things, supports national security. Marketplace’s Stephanie Hughes spoke with Natasha Mascarenhas, reporter at The Information, about these topics for this week’s “Tech Bytes.”
Congress considered 158 bills that mention artificial intelligence over the past two years, according to a count by the Brennan Center for Justice. But zero comprehensive AI laws have been passed. There has been movement by states, however. In Tennessee, for example, the ELVIS Act, which protects voices and likenesses from unauthorized use by AI, became law in March. In Colorado, a law that takes effect in 2026 requires developers of high-risk AI systems to protect consumers from algorithm-based discrimination. But some who fund AI technology say a federal law is needed. That includes Matt Perault, head of AI policy at the venture capital firm Andreessen Horowitz.
Among President Donald Trump’s many executive orders is one calling for a “next-generation missile defense shield.” The White House calls this the Iron Dome for America. The order says it should defend against all sorts of missile attacks and include “space-based interceptors” that could potentially act as both sensors and weapons. It reminded retired Air Force Maj. Gen. Robert Latiff of a Ronald Reagan-era program he worked on: the Strategic Defense Initiative, or SDI, known popularly, and especially to its critics, as “Star Wars.” Marketplace’s Stephanie Hughes spoke with Latiff about whether the U.S. has the technology, money and time to make this grand project work.
Artificial general intelligence, or AGI, has long been the holy grail of innovation — a synthetic intelligence with all the capabilities of a human mind or more. Recent advances in AI have many predicting we could be closer to achieving it than we’re ready for. It’s a reality that preoccupied the late diplomat Henry Kissinger before he died last year at 100 years old. He collaborated with Eric Schmidt, formerly at Google, and Craig Mundie, formerly at Microsoft, on the new book “Genesis: Artificial Intelligence, Hope and the Human Spirit.” Mundie joined Marketplace’s Meghan McCarty Carino to discuss what a future with superintelligence might look like.
Everyone was obsessed with the new white whale of the AI world this week. We’ll get into it on today’s “Marketplace Tech Bytes: Week in Review.” Plus, Trump floats tariffs on semiconductors from overseas. And a bipartisan Senate bill to ban kids from social media is getting another look. But first, back to that DeepSeek drama. The Chinese AI company took the world and the markets by storm with claims that its class-leading large language model was built at a fraction of the cost of Silicon Valley rivals. DeepSeek claims it spent only $6 million on compute power — at least 16 times less than leading U.S. companies. Marketplace’s Meghan McCarty Carino spoke with Paresh Dave, senior writer at Wired, about all these topics for this week’s Tech Bytes.
President Donald Trump’s return to the White House has been seen by many as a boost for cryptocurrency. During the campaign, he made several crypto-friendly pledges and recently made a splash when he launched his own “meme coin” shortly before the inauguration. The Trump token reached a nearly a $15 billion valuation, though it has since fallen quite a bit. But it continues to provoke questions, like, is it a conflict of interest for a high-ranking official? What the heck is a meme coin anyway?Marketplace’s Meghan McCarty Carino spoke with Axios reporter Brady Dale, author of the Axios Crypto newsletter, to get some answers.
Amid all the executive orders signed by President Donald Trump during his first week in office came a promise to “restore freedom of speech” and end federal censorship. Keen observers may note that freedom of speech is protected by the Constitution. But the order seems to have something more specific in mind. It calls out what it characterizes as the Biden administration’s pressure campaign on social media companies to “moderate, deplatform, or otherwise suppress speech under the guise of combatting misinformation.” Will Oremus, tech news analysis writer at The Washington Post, told Marketplace’s Meghan McCarty Carino that the order is a signal of the president’s continued focus on content moderation online.
There’s no shortage of bullish voices on artificial intelligence among the titans of tech. But even many of the leading evangelists, in addition to prevailing pop culture narratives, tend to strike a note of impending doom when envisioning the future of the technology. Reid Hoffman wants us to consider the alternative. He’s the co-founder of LinkedIn, and a founding investor and former board member of OpenAI before he branched into other ventures, like Inflection AI. And his new book “Superagency: What Could Possibly Go Right with Our AI Future?” explores those alternatives. Marketplace’s Meghan McCarty Carino spoke with Hoffman about what he means by the idea of “superagency.”
Last week’s annual gathering of the rich and powerful at the World Economic Forum in Davos, Switzerland, was a bit overshadowed by the inauguration of Donald Trump in the U.S. The president made a virtual appearance at the conference, delivering a speech that hit on several of his recurring themes: tariffs, inflation and artificial intelligence. AI has been a big topic at the summit for several years. But the way it was treated this year felt different, according to Reed Albergotti, tech editor at news website Semafor. Marketplace’s Meghan McCarty Carino caught up with Albergotti just as he was wrapping up his reporting at Davos.
There’s been quite a firehose of news this week, but we’re going to distill some of it into a nice, tall glass for you on today’s Marketplace “Tech Bytes: Week in Review.” We’ll dig into why some crypto insiders are upset with President Donald Trump over his preinaugural meme coins. Plus, the latest in the TikTok ban rollback and how Congress might respond. But first, amid the flurry of executive orders the president signed during his first week in office, he announced the Stargate project, a private, multiparty venture to build domestic artificial intelligence data centers. In attendance at the White House were OpenAI CEO Sam Altman, Oracle co-founder Larry Ellison and SoftBank CEO Masayoshi Son. The investment could be as much as $500 billion. Marketplace’s Meghan McCarty Carino spoke to Anita Ramaswamy, columnist at The Information, for her take on these stories.
Getting fast, comprehensive and accurate information is crucial during emergencies like the devastating wildfires still raging in the Los Angeles area. And over the last two terrifying weeks, one app has become the place to find it: Watch Duty. Operated by a nonprofit, the app was launched in 2021 to track wildfires in Northern California and now provides coverage for more than 20 states. Marketplace’s Meghan McCarty Carino spoke with David Merritt, Watch Duty’s chief technology officer, about how it all came together.
The explosion of artificial intelligence tools like chatbots has rocked the education world in the last couple years. It’s spurred efforts to prohibit, detect or otherwise build guardrails around these powerful new tools. Some educators, though are embracing them, and Colby College is doing it on an institutional level. Four years ago, before most of the public had ever heard about large language models, this private liberal arts college in Maine established a cross-disciplinary institute for AI to help educators and students integrate the technology into their curricula in an ethical way. We had the college president on back then to discuss, and today we wanted to check back in — this time with Michael Donihue, interim director of the Davis Institute for AI at Colby College.
There’s been a lot of doom and gloom in the tech sector in recent years — the feeling that so many of the advances in internet connectivity, social media and now artificial intelligence might have caused more harm than good, increasing the need for at least caution in the industry and even, possibly, government intervention. But lately a backlash to the backlash has been brewing among techno-optimists. Their movement is called effective accelerationism, a play on the effective altruism community, and its supporters argue that unrestricted technological progress is a force for positive change. It’s received more attention since Donald Trump won the 2024 election. Marketplace’s Meghan McCarty Carino spoke with Nadia Asparouhova, a writer and researcher who’s been following the rise of the effective accelerationist subculture, often shortened to e/acc.
It’s Inauguration Day, and a veritable who’s who of tech are in attendance for the swearing in of Donald Trump as the 47th president of the United States. The massive presence of tech leaders, overtly supporting or just making nice with Trump, represents a stunning reversal from his first term. Today, we’re looking back at what happened in between. President Joe Biden was often seen as taking an adversarial approach to the tech industry.
On this week’s Marketplace “Tech Bytes,” we’ll dive into President Joe Biden’s executive order on artificial intelligence plus a request Meta CEO Mark Zuckerberg made to President-elect Donald Trump. But first, tech news site The Information reported that TikTok plans to completely shut down its app in the U.S. on Sunday and will instead direct users to a website where they can read about the platform’s ban. According to that reporting, TikTok will allow American users to download their data — and, if the ban is overturned down the road, those users will be granted access to it immediately. Marketplace’s Kimberly Adams is joined by Maria Curi, tech policy reporter at Axios, to break down these stories.
California relies on a variety of tools to stop and mitigate wildfires, some as low-tech as dumping giant buckets of seawater on the flames. But on the higher-tech side is a new, AI-powered monitoring system called ALERTCalifornia, which was developed at the University of California, San Diego. It’s designed to speedily detect and report wildfires using a network of over 1,000 cameras and sensors. The developers say the network detected over 1,200 blazes across the state during the 2023 fire season, sometimes with impressive quickness. But the system wasn’t quick enough to prevent the current disaster in Los Angeles. Marketplace’s Kimberly Adams spoke with Cyrus Farivar, a senior writer at Forbes, who explored how the fury of the Palisades fire overwhelmed that human-made system.
As fires burn in Los Angeles, many people are going online to find ways to support people who have been temporarily or permanently displaced by the disaster. But like we’ve seen in the aftermath of recent hurricanes and floods, bad actors are spreading misinformation and financial scams. Marketplace’s Kimberly Adams spoke with Steve Grobman, chief technology officer at the cybersecurity firm McAfee, to learn more.
Scam calls about fake warranty renewals, non-existent credit card bills and more are still a global problem. But some companies and telecommunication providers are turning to AI chatbots to intercept the calls before they ever reach a real person. Marketplace’s Meghan McCarty Carino recently spoke with Dali Kaafar, founder and CEO of Apate AI, an Australia-based company creating these chatbots, about how his company is designing these bots to scam the scammers.
Since large language model chatbots hit the scene a few years ago, there’s been a lot of speculation about which jobs they might disrupt most. A lot of bets were on customer service. And recent data show they are becoming more common in the space. A Salesforce survey found a 42% increase in the share of shoppers who turned to AI-powered chatbots for customer service during the 2024 holiday shopping season compared to the previous year. But as AI becomes more powerful and more human-like, will AI voice agents become the norm, even for those more complicated customer cases now handled by human agents? The BBC’s Elizabeth Hotson looked into what a future of synthetic customer service might look like.
CES wraps up in Las Vegas this week. That’s the annual convention where some of the most cutting-edge consumer tech is unveiled. And while we still don’t have a prototype for Rosey, the housecleaning robot from “The Jetsons,” we’ll get into some of the big robot reveals for today’s Marketplace “Tech Bytes: Week in Review.” Plus, YouTubers are taking PayPal to court. A class-action suit alleges that the payments company is messing with their commissions on affiliate links. But first, Meta made big changes to its content moderation policy this week. Facebook’s parent company said it’s cutting ties with third-party fact checkers and switching to a community notes system like the one X uses. Marketplace’s Meghan McCarty Carino spoke with Joanna Stern, senior personal technology columnist at The Wall Street Journal, about her takeaways from the announcement.
This week, Meta CEO Mark Zuckerburg announced some big changes to content moderation strategy. The parent company of Facebook, Instagram, Threads and WhatsApp will no longer be contracting with third-party fact-checkers from the media and nonprofits as it has since 2016. Instead, Meta will follow the lead of X under Elon Musk and rely on crowd-sourced Community Notes to provide additional context on posts. Marketplace’s Meghan McCarty Carino spoke with David Gilbert, a reporter at Wired who covers online disinformation and extremism, to learn more about Meta’s latest pivot.
U.S. ports could be facing another strike as the deadline looms next Wednesday to settle a union contract for 45,000 dockworkers on the East and Gulf coasts. A major sticking point has been automation. Proponents argue that technology can make ports cleaner and more efficient; critics point to lost jobs, high costs and mixed productivity results. While the cost-benefit analysis of port automation is complicated, there are places where the model appears to be succeeding, like Rotterdam in the Netherlands.
By now you probably know the term “large language model.” They’re the systems that underlie artificial intelligence chatbots like ChatGPT. They’re called “large” because typically the more data you feed into them — like all the text on the internet — the better those models perform. But in recent months, there’s been chatter about the prospect that ever bigger models might not deliver transformative performance gains. Enter small language models. MIT Technology Review recently listed the systems as a breakthrough technology to watch in 2025. Marketplace’s Meghan McCarty Carino spoke to MIT Tech Review Executive Editor Niall Firth about why SLMs made the list.
A battle is brewing over the restructuring of OpenAI, the creator of pioneering artificial intelligence chatbot ChatGPT. It was founded as a nonprofit in 2015 with the goal of developing AI to benefit humanity, not investors. But advanced AI requires massive processing power, which gets expensive, feeding into the company’s decision to take on major investors. Recently, OpenAI unveiled a plan to transition into a for-profit public benefit corporation. That plan has drawn objections from the likes of Elon Musk, Meta and Robert Weissman, co-president of consumer advocacy group Public Citizen, which urged California authorities to ensure that as OpenAI reorganizes, it will repay much of the benefits it received as a nonprofit.
OpenAI closed the year with a bang, announcing a new, powerful AI model called o3. It could mark a significant step toward artificial general intelligence — an advanced form of AI that can learn or understand anything a human can. Plus, we’re mulling another tech prediction for 2025 — will AI assistants actually make our lives easier this year? But first, President-elect Donald Trump asked the Supreme Court to put the TikTok ban on hold so he might negotiate a deal to save the app in the United States. Marketplace’s Meghan McCarty Carino spoke with Paresh Dave, senior writer at Wired, about all these topics for this week’s Tech Bytes.
Artificial intelligence and promises about the tech are everywhere these days. But excitement about genuine advances can easily veer into hype, according to Arvind Narayanan, computer science professor at Princeton who along with PhD candidate Sayash Kapoor wrote the book “AI Snake Oil: What Artificial Intelligence Can Do, What It Can’t, and How to Tell the Difference.” He says even the term AI doesn’t always mean what you think.
This episode originally aired on August 19th, 2024. Six years ago, Apple introduced a new feature on iPhones and iPads: The Screen Time Report. The feature promised to empower users to manage their device time and balance the things that are really important. But is it actually doing that? Caroline Mimbs Nyce, a staff writer at The Atlantic, recently wrote about why she thinks Screen Time is the worst feature Apple has ever made. She told Marketplace’s Meghan McCarty Carino that it sometimes feels like Screen Time is doing more guilt-tripping than empowering these days.
2024 was all about the artificial intelligence boom. That was true for Wall Street and Silicon Valley, but also the case on a wider, more practical level, with AI becoming increasingly visible in our schools, offices and social media feeds. AI advances are sure to remain a massive part of the tech economy, but in the coming year, we could see more sci-fi-like tech becoming reality, according to futurist Amy Webb, CEO of the Future Today Institute. Marketplace’s Meghan McCarty Carino spoke with Webb about some of the emerging trends she’s watching for in 2025, including a potential evolution in AI tech that she calls living intelligence.
Have you ever found yourself angry or outraged at a piece of content on social media? A disgusting recipe or shocking opinion? It could be intentional. Social media influencer Winta Zesu freely admits that she provokes for profit — and made $150,000 last year by posting content meant to elicit “hate comments.” She’s part of a growing group of online creators making rage-bait content, where the goal is simple: record videos, produce memes and write posts that make other users viscerally angry, then bask in the thousands, or even millions, of shares and likes. The BBC’s Megan Lawton reports.
It’s fair to say China dominates in electric vehicle sales. The country is the world’s biggest consumer of electric cars and has dozens of automakers competing in the space. Last year, Chinese companies sold about 9.5 million EVs and plug-in hybrid cars. But the industry faces mounting trade pressures. The Biden administration imposed a 100% tariff on Chinese EVs which President-elect Donald Trump is expected to continue. Meanwhile the European Union recently raised tariffs up to 45%, citing concerns that Chinese government subsidies give the companies an unfair advantage. Subsidies certainly help but there are other factors giving Chinese EV’s an edge. Marketplace’s Meghan McCarty spoke with Marketplace’s China correspondent Jennifer Pak about how those factors could keep Chinese EV makers competitive, even in a more restrictive global market.
As we close out the year and look ahead at 2025, we wanted to mark an anniversary of sorts: 20 years ago, the online review site Yelp was launched — the name reportedly a mashup of “help” and “Yellow Pages.” In the two decades since the site launched, the website has changed the business of online reviews and our relationship to review culture, even has fake review continue being generated.
This episode originally aired Sept. 23, 2024.
You might say online gambling has been on a winning streak since a Supreme Court decision in 2018 cleared the way for states to allow sports betting. It’s now legal in 30 states and its influence is hard to miss: Online sportsbook companies like DraftKings and FanDuel are on billboards, commercials even college campuses, many of which have made deals with sports betting companies. Yanely Espinal, host of Marketplace’s “Financially Inclined” podcast, recently covered this topic on her show and she explained to Marketplace’s Meghan McCarty Carino how these online betting companies are reeling in younger users.
This episode is a rerun and originally aired Sept. 11, 2024.
Over the last couple of years, the tech industry has slashed hundreds of thousands of jobs, many of them in recruiting and other departments working to improve diversity. Companies like Meta and Google, which earlier set ambitious hiring and investment goals, have pulled resources from those efforts. As a result, many nonprofit groups set up to train and recruit underrepresented workers are struggling to stay afloat. One prominent person in the field is Lisa Mae Brunson, founder of the nonprofit Wonder Women Tech. Marketplace’s Meghan McCarty Carino asked her how things have changed.
Raise your hand if you kind of forgot where the word podcast comes from. The now-catchall term for digital audio shows goes back to the Apple iPod. And it’s been almost two decades now since Apple helped bring podcasts mainstream by adding them to iTunes. “We’re going to list thousands of podcasts and you’ll be able to click on them, download them for free, and subscribe to them right in iTunes,” said then-Apple CEO Steve Jobs at the 2005 Worldwide Developers Conference. So, what was the business of podcasting like at the beginning, and where might it go from here? Marketplace’s Meghan McCarty asked Nicholas Quah, podcast critic for Vulture and New York Magazine.
The House Task Force on Artificial Intelligence released a lengthy report this week that doesn’t recommend any specific policies or bills. We’ll also look ahead at what the new year could bring the robotaxi business. But first, the TikTok ban is heading to the Supreme Court. A federal appeals court last week upheld the law that would ban the short-form video app if its Chinese owners don’t sell it by Jan. 19. TikTok asked the court to weigh in, and this week SCOTUS agreed. Lily Jamali, tech correspondent at the BBC, joins Marketplace’s Meghan McCarty Carino to discuss the news.
Voice cloning is becoming easier, faster and more convincing. Artificial Intelligence makes it possible to change the age of an actor’s voice, translate words into any language, and replace a voice lost through illness. But it’s also increasingly being used by criminals to impersonate a loved one, extort money or compromise bank accounts. It’s changing how we communicate with each other and how we trust each other. And experts say we’re already at the point where AI voice cloning can be used for real time conversations. So how are the U.S., the U.K. and Europe handling regulation of this rapidly-evolving new technology?
About 170 million U.S. users could be TikTokless as soon as Jan. 19. Early this month, a federal appeals court upheld a law that could ban the very popular short-form video app unless its Chinese owners agree to sell it. They have a willing buyer, though, in billionaire Frank McCourt, who has assembled a consortium of investors ready to put down more than $20 billion. He’s the founder of the internet reform initiative Project Liberty. You may also know him as a real estate developer who once owned the Los Angeles Dodgers.
The artificial intelligence boom and its hunger for electricity has brought a surge of interest in nuclear power. Microsoft, for instance, made a deal to restart the Three Mile Island plant in Pennsylvania, while Google and Amazon have invested in companies developing small, modular reactors. The Joe Biden administration’s Department of Energy aims to triple nuclear energy capacity by 2050, but the sector will need a lot more workers to make that happen. By some estimates there’s a gap of more than 200,000 jobs to fill over the next decade. Marketplace’s Meghan McCarty Carino spoke with Craig Piercy, CEO of the American Nuclear Society, to learn more about the hunt for talent.
As we approach President-elect Donald Trump’s inauguration next month, questions are coming up about how his second administration might deal with tech. A lot has changed in the industry and its relationship to the former president since his first go-round. Marketplace’s Meghan McCarty Carino spoke with Reed Albergotti, tech editor at the news site Semafor, to help us decode some of the signals, starting with artificial intelligence and the man Trump has named as his AI czar, venture capitalist David Sacks.
There’s been a lot of discussion about health insurance over the last week. And one practice could be seeing more oversight: the use of artificial intelligence in coverage decisions. Plus, the FDA issues final guidance for makers of AI-enabled medical devices so they can now update their software after approval. And it was a good year for health tech startups — after a not-so-good year in 2023 — especially for those with the letters “AI” attached to their business. Our regular contributor Christina Farr, managing director with Manatt Health, joins Marketplace’s Meghan McCarty Carino to discuss the news.
Some low-income consumers have trouble qualifying for loans, due to a variety of reasons — lacking the required paperwork, or the documentation banks require for loan applications. Marketplace’s Nancy Marshall-Genzer explores whether AI could be used to help consumers access traditional banking systems.
As consumers, we leave trails of personal data all over the internet. And collecting and selling it is big business. Sensitive information, like our Social Security numbers, incomes and credit scores, are often sold by so-called data brokers to the highest bidder. Sometimes that’s a bank, sometimes it’s a scammer. This month, the federal Consumer Financial Protection Bureau proposed a rule that would crack down on the practice. It would bar companies from selling sensitive data or hold them to the same legal standards that apply to credit reporting agencies. Rohit Chopra, director of the CFPB, explained the proposal in more detail to Marketplace’s Meghan McCarty Carino.
The push to integrate artificial intelligence — like large language models — in the workplace is hitting almost every industry these days. And that includes policing. Reporter James O’Donnell with MIT Technology Review got an inside look at the ways in which many departments are experimenting with the new technology when he visited the annual International Association of Chiefs of Police conference back in October. O’Donnell attended to see how artificial intelligence was being discussed. He said police are using or thinking about AI in a wide range of applications. Marketplace’s Meghan McCarty Carino spoke with O’Donnell to learn more about those use cases.
One of the industries that is adopting artificial intelligence tools the fastest is the legal field. A recent report from the legal tech company Clio showed almost 80% of legal professionals are using AI in some way in their practice, up from about 30% last year. Joshua Lenon, a lawyer in residence at Clio, told Marketplace’s Meghan McCarty Carino the profession is particularly ripe for tech disruption.
The CEO of Intel resigned this week, likely with a push from the company’s board. We’ll take a look at the landscape for U.S. chip manufacturing on today’s “Tech Bytes: Week in Review.” Plus, Amazon is trying to make good on its net zero carbon emission pledges with a pilot to capture carbon at one of its data centers. But first, OpenAI announced this week it’s partnering with a military technology startup called Anduril. It’s just the latest AI company to get into the defense business. Marketplace’s Meghan McCarty Carino spoke with Jewel Burks Solomon, managing partner at Collab Capital, about all these stories and more.
We talk a lot about how the internet is filling up with AI content. And, of course, that includes the sort guaranteed to generate clicks and dollars: the adult variety. Platforms like Instagram have seen an explosion in sexy AI-generated influencers, and the people running those accounts sometimes steal content from real creators and mash them up with AI. The practice is called “AI pimping,” Jason Koebler, co-founder of 404 Media, told Marketplace’s Meghan McCarty Carino.
The Quayside development on Toronto’s waterfront was supposed to be the shining example of a tech-optimized smart city, an urban environment reinvented “from the internet up,” as it was described by Sidewalk Labs. That was a sister company to Google, which won a government bid in 2017 to modernize the 12 acres of former dockland. There would be robotaxis, heated sidewalks, adaptive traffic lights and lots of data collection. But in 2020, Sidewalk Toronto suddenly shut down before a single ribbon had been cut, turning a shining example into a cautionary tale. It’s all chronicled in a new book from Globe and Mail reporter Josh O’Kane called “Sideways: The City Google Couldn’t Buy.” Marketplace’s Meghan McCarty Carino spoke with O’Kane about what went on behind the scenes of the Sidewalk Toronto project.
Ever since ChatGPT hit the scene a couple years ago, there’s been a nagging sense of dread for many: what will this mean for jobs? Well, new research from Imperial College London finds a shift already underway. Between July 2021 and July 2023, the report found freelance job postings for writing and coding decreased by about 20%. There was also a slowdown in freelance jobs for visual art. And it’s happening more quickly than past technological disruptions, Ozge Demirci, one of the coauthors of that report and a business professor at Imperial College London, told Marketplace’s Meghan McCarty Carino.
The internet has been overrun by AI content. The weirdly glowing and inadvertently surreal airbrushed images, the generic and oddly formal sentences peppered with factual errors and distracting phrases like “as of my last knowledge update.” So much of social media content these days has the unmistakable stench of “AI slop,” hastily spit out by image generators or chatbots to get a few likes. And while the phenomenon might seem harmless or sometimes even charming, the AI slop takeover of the internet is crowding out real information and human perspectives. Marketplace’s Meghan McCarty Carino spoke with Rebecca Jennings, a senior correspondent at Vox, about how AI slop is transforming social media.
OpenAI’s chatbot ChatGPT turns two years old tomorrow. So how has it changed the tech industry and what’s next for the company? We’ll get into it in today’s “Marketplace Tech Bytes: Week in Review.” Plus, we look into rumblings that improvements in AI have slowed, raising questions about whether we’ve hit a wall when it comes to training more advanced AI systems. But first, the Commerce Department finalized nearly $7.9 billion in subsidies for Intel. It’s the largest award yet under the CHIPS and Science Act and a potentially game-changing sum for the company right now. Marketplace’s Meghan McCarty Carino is joined by Natasha Mascarenhas, reporter at The Information, to break down these stories.
A survey by nonprofit organization Common Sense Media shows 42% of children in the U.S. have a phone by the age of 10. And numbers like this are causing concern for educators, including a group of headteachers in Greystones, a town in Ireland. That group was so worried by the increased levels of anxiety among children using smartphones and social media that last year they asked parents to sign a voluntary pledge to delay buying cellphones for their children until at least the age of 11. The BBC’s Leanna Byrne checks in to see what effect it had.
A 58-year-old Mike Tyson may have come up short in his ballyhooed comeback match against YouTuber-turned-boxer Jake Paul. But Netflix emerged as a big winner, boasting 108 million viewers for the Nov. 15 spectacle, the most streamed sporting event in history. Unfortunately for viewers, Netflix’s livestream of the fight suffered buffering and lag problems. It wasn’t a great start for the platform, which will be livestreaming some much-anticipated NFL games on Christmas Day. But the streaming service has been leaning into more and more live content. Marketplace’s Meghan McCarty Carino spoke with Lucas Shaw, who writes the Screentime newsletter at Bloomberg, about the event and what it portends for Netflix’s future live endeavors.
It’s an interesting time for many in the U.S. Some people feel great about President-elect Donald Trump’s return to the White House, while others don’t. This week, people from both sides are sitting down together for Thanksgiving dinner. And while it’s one thing to ignore a family member’s social media posts or online rants, that can be a bit more challenging face-to-face, sometimes leading to awkward conversations about beliefs, truth and misinformation. Marketplace’s Kimberly Adams spoke to Whitney Phillips, assistant professor of digital platforms and ethics at the University of Oregon, about how to navigate awkward conversations this holiday season.
The push for electric vehicle adoption got a bit more uncertain with the election of Donald Trump. While reports of “EV death” have been greatly exaggerated, sales growth has slowed, and carmakers have pulled back on aggressive targets. Now, it seems Marketplace’s Meghan McCarty Carino may be part of that trend. She recently spoke with Jack Stewart, a former Marketplace reporter and the man who convinced her to buy an EV, about her decision to trade in her EV for a gas-powered car.
The social media app Bluesky is flying high this week as users disenchanted with Elon Musk’s X flee that platform post-election. That’s just one of the topics for today’s “Marketplace Tech Bytes: Week in Review.” We’ll also get into Big Tech’s big-money lobbying effort to slow down a federal bill aimed at protecting kids online. But first, the latest in the potential Google breakup. This week, the Department of Justice proposed forcing the company to sell its Chrome browser. It’s one possible resolution to an antitrust case that has already ruled Google’s search business a monopoly. Marketplace’s Meghan McCarty Carino is joined by Maria Curi, tech policy reporter at Axios, to break down these stories.
Some of the biggest health insurers in the country are turning to an algorithm to help determine if a medical claim will be approved. That’s according to a recent investigation led by ProPublica into EviCore, a contractor used to outsource prior approval requests for much of the insurance industry. The investigation found that EviCore tweaks an algorithm to increase the likelihood those claims will be denied, which means lower costs for insurers but more patients losing access to potentially lifesaving care. Marketplace’s Meghan McCarty Carino spoke to ProPublica’s T. Christian Miller, who co-reported this story.
Remember the old mantra from the early days of social media, “pics or it didn’t happen”? For more than a century, photographic evidence was about as close to a physical representation of the real world as we’ve had. But, thanks to new AI-powered photo editing tools – like the one now available on Google’s newest Pixel phones – anyone can create convincing pics of things that didn’t happen. Marketplace’s Meghan McCarty Carino spoke to Sarah Jeong, a features editor at The Verge, who recently wrote about these cutting edge tools. Jeong says no one’s ready for the impact of this technology.
President-elect Donald Trump has tapped Elon Musk to co-lead a new Department of Government Efficiency. And the CEO of Tesla and SpaceX, who is also the owner of X, does have a record of wringing efficiencies out of his businesses. But the move raises many questions, like should someone whose companies benefit from federal dollars have a hand in making budget decisions? SpaceX alone has secured about $15.4 billion in federal contracts over the last decade, helping it become the dominant player in the industry. So, how has SpaceX rocketed ahead of the competition, and can anyone catch up? Ashlee Vance, the author of “When the Heavens Went on Sale” and a writer for Bloomberg, pointed to reusable rockets, an innovation that was on spectacular display when SpaceX tested its Starship system last month.
Advancements in artificial intelligence have made it possible for the technology to mimic humans in ever-more convincing ways. But even far less sophisticated tools than today’s chatbots have been shown in research to trick our brains, in a sense, into projecting human thought processes and emotions onto these systems. It’s a cognitive failure that can leave people open to deception and manipulation, which makes the increasingly human-like technologies proliferating in our daily lives particularly dangerous, Rick Claypool, research director at the nonprofit Public Citizen, a consumer advocacy organization, told Marketplace’s Meghan McCarty Carino.
It’s been almost eight months since Reddit went public, and since then, the platform known as the front page of the internet has been going gangbusters. We’ll get into why on this week’s “Marketplace Tech Bytes: Week in Review.” Plus, crypto surges to new highs in the wake of the election. But first up, Silicon Valley is going to Washington. This week, President-elect Donald Trump tapped his favorite tech CEO, Elon Musk, as the co-lead of a new Department of Government Efficiency along with Vivek Ramaswamy, the former biotech entrepreneur and GOP presidential candidate.
Marketplace’s Meghan McCarty Carino spoke to Anita Ramaswamy, financial analysis columnist at The Information, for her take on these stories.
Apple is reportedly facing a fine from the European Union, and it could be a hefty one. It’s the first Big Tech company to be slapped with a financial penalty under the EU’s Digital Markets Act, which went into effect last year. The law, aimed at spurring competition in digital markets, requires Big Tech companies designated as “gatekeepers” to change policies that lock consumers into their products. Like, say, the walled garden of the Apple App Store. EU regulators ruled that Apple violated the DMA by failing to fully support app developers “steering” consumers to alternative marketplaces. It’s a story Matt Binder, a senior tech reporter for Mashable, has been following.
Gary Marcus is worried about AI. The professor emeritus at NYU doesn’t count himself a luddite or techno-pessimist. But Marcus has become one of the loudest voices of caution when it comes to AI. He’s chronicled some of the funniest and most disturbing errors made by current tools like ChatGPT, calling out the many costs – both human and environmental – of an industry that continues to accrete money and power. In his new book “Taming Silicon Valley: How We Can Ensure That AI Works for Us,” Marcus lays out his vision for a responsible path forward. Marketplace’s Meghan McCarty Carino spoke to Marcus about that path and how it may be further out of reach, though not impossible, given the results of this year’s presidential election.
Do the free speech protections guaranteed by the First Amendment apply to online discourse? What if that online discourse spreads misinformation? Marketplace’s Kimberly Adams speaks with Nadine Farid Johnson, policy director at the Knight First Amendment Institute at Columbia University, about how we should understand the right to free speech in the internet era.
This fall, California became the latest state to adopt a law banning cellphone use in schools. The Golden State joins more than a dozen that have imposed restrictions as alarm grows about the potentially harmful effects of smartphone use on students’ learning and mental health. Support for these policies spans the political spectrum. But one important constituency sometimes has a hard time adjusting: parents. Kathryn Jezer-Morton, a columnist for The Cut, wrote about the challenges of disconnecting.
The president-elect is also a former president who’s been a fixture in national politics for the last decade. But predicting what Donald Trump might have in mind for the tech industry in his second term based on that history, well, that’s a tough call. Trump has, at times, had strong words for some tech titans, cozied up to others, and pushed for — and then against — a TikTok ban. His first administration initiated several antitrust cases against tech companies, but Trump recently expressed skepticism about the potential breakup of Google after a federal judge ruled that its search business was a monopoly. Marketplace’s Meghan McCarty Carino spoke with Paresh Dave, a senior writer at Wired, about the future of tech antitrust policy and more in the second Trump term.
It has been almost two years since ChatGPT burst onto the scene and made teachers’ lives a whole lot harder. A report from Common Sense Media this fall showed that 70% of teenage students used artificial intelligence for school or fun. But a majority of those students’ parents and teachers were unaware. Leila Wheless, a seventh- and eighth-grade English teacher in North Carolina, asked her students how they use the technology.
The thing about the artificial intelligence boom is that the tech needs a lot of electricity. One estimate from Goldman Sachs suggests that largely because of AI, data centers will use 160% more electricity by 2030. It’s got Big Tech fired up about an option that’s never really been the cool kid of the clean energy class: nuclear power. Microsoft made a deal to restart the Three Mile Island plant, while Google and Amazon are investing in new types of reactors. It’s stirring something of a “nuclear revival” for the U.S. after decades of stagnation. Marketplace’s Meghan McCarty Carino spoke with Anna Erickson, professor of nuclear and radiological engineering at the Georgia Institute of Technology, about the push to revive the nuclear energy sector.
It’s Election Day and even though the campaign may be over, the battle over misinformation is not. Marketplace’s Kimberly Adams spoke with Derek Tisler, counsel at the Brennan Center for Justice, about some of the misleading online narratives voters should expect to see and how to deal with them. This conversation is part of “Marketplace Tech’s” limited series “Decoding Democracy.” Watch the full episode on our YouTube channel.
In case you forgot, we’ve got Election Day tomorrow. But it was also a big year for elections in the rest of the world. About half of the global population is voting in national elections in 2024, and in many countries people have encountered shut down internet, blocked websites or manipulated content online, according to a recent report from the nonprofit Freedom House. Allie Funk leads Freedom House’s technology and democracy initiative, and she told Marketplace’s Meghan McCarty Carino this is the 14th consecutive year the report has documented a decline in human rights online.
An AI transcription tool used in health care has been found to frequently hallucinate things no one ever said, including making up medications. That’s just one of the topics for today’s Marketplace Tech Bytes: Week in Review. Plus, we’ll get into what we learned from this week’s Big Tech earnings, including Google saying that it’s using AI to generate about 25% of its code.
But first, it’s been a busy week for Apple. The company launched some of its new Apple Intelligence features and released its new lineup of Mac computers along with some souped-up chips.
Marketplace’s Meghan McCarty Carino spoke with Joanna Stern, senior personal technology columnist at The Wall Street Journal, to get her take on this week’s tech news.
For almost a century, people have been going to the movies to get freaked out by fictional depictions of artificial intelligence. Back in 1968, there was Hal 9000 in “2001: A Space Odyssey.” The 1980s gave us Skynet in “The Terminator.” And these days, movies about rogue bots are more popular than ever. Films like 2022’s “M3GAN” and this summer’s “AfrAId” seem to be channeling our worst fears about the intelligent technology increasingly embedded in our daily lives. Marketplace’s Meghan McCarty Carino spoke to Shira Ovide, a tech reporter and author of The Washington Post’s “Tech Friend” newsletter, about why AI is such a compelling horror villain.
We are in the midst of the first major U.S. election of the generative AI era. The people who want to win your vote have easy access to tools that can create images, video or audio of real people doing or saying things they never did — and slap on weird appendages or other make-believe effects along with targeted slogans. But the potential to deceive has led about two dozen states to enact some form of regulation requiring political ads that use artificial intelligence to include a label. So how do voters respond when they know a campaign has used AI? That’s what Scott Brennen and his team at New York University’s Center on Technology Policy set out to answer in a recent study.
We know from various studies that young people are, unsurprisingly, using generative AI tools like chatbots and image generators, sometimes for homework, sometimes for fun and sometimes for malicious purposes. A recent survey from the Center for Democracy and Technology found that artificial intelligence is being used among high school students to create nonconsensual, illicit imagery — in other words, sexually explicit deepfakes. Marketplace’s Meghan McCarty Carino spoke with Elizabeth Laird, director of equity in civic technology at CDT, to learn more.
With tech now able to clone voices in minutes, many people in creative industries are worried about what this could mean for their livelihoods. The BBC’s Ben Derico looks at what this AI revolution has meant for voice actors who claim to have had their likeness copied by an AI voice-generating company.
The next big thing in Silicon Valley might just be an old-fashioned concept: humanoid robots that can mimic our physical abilities. Developments in AI are triggering renewed interest in the robotics industry. And Anthropic’s latest Claude model can control a computer on its own, which could have implications for the future of work. But first, is the “best bromance in tech” starting to sour? That’s how OpenAI CEO Sam Altman once described his company’s partnership with Microsoft, but recently the alliance has shown signs of tension. Marketplace’s Meghan McCarty Carino spoke with Natasha Mascarenhas for her take on all this for our weekly segment “Marketplace Tech Bytes: Week in Review.”
There’s a movement to make it possible to repair our gadgets ourselves instead of having to send them back to the company that makes them or, you know, just get a new one. The “right to repair” movement in consumer electronics has made real gains in recent years. Several states, like California, New York and Oregon, have passed legislation requiring it. And it looks like Apple’s newest iPhone — the 16 — has made strides in that department. Marketplace’s Meghan McCarty Carino spoke with Kyle Wiens, CEO of the online repair guide iFixit, about the iPhone 16’s improved repairability.
A content creator who goes by the username Mrs. Frazzled recently noticed something strange happening on her Instagram account. With more than 370,000 followers, her videos sometimes score millions of views. Except, it seems, when she talks about the election. Mrs. Frazzled sensed she was being shadowbanned by Instagram, so Geoffrey Fowler, a tech columnist at The Washington Post, investigated. Marketplace’s Meghan McCarty Carino spoke to Fowler about what he found.
Trying to vote when your disabled can present a series of obstacles but technology can help, even if integrating technology into our election system has its risks. Back in 2020, several states changed their voting rules with more mail-in, early, and remote voting options which increased turnout among disabled voters. Marketplace’s Kimberly Adams recently spoke with Michelle Bishop, voter access and engagement manager at the National Disability Rights Network, about finding the right balance of tech integration into our elections in order to empower more disabled voters in the U.S.
Artificial intelligence, according to its boosters, could help us unlock solutions to some of the world’s toughest problems, like climate change. But in the meantime, it’s become a key tool for fossil fuel companies like Exxon Mobil and Chevron to maximize the extraction of emissions-producing oil and gas. Marketplace’s Meghan McCarty Carino spoke to freelance reporter Karen Hao, who recently wrote in The Atlantic about how Microsoft has actively courted the fossil fuel industry.
Web crawlers scan and catalog sites all over the internet and, in the AI era, use that data to train chatbots. We’ll talk about why The New York Times is trying to put a stop to crawlers from the AI company Perplexity. We’ll also discuss the record share of venture capital dollars flowing into the AI sector and the difficulty of attracting investment for startups without those two magic letters. Plus, the ups and downs of SpaceX, owned by Elon Musk. Marketplace’s Meghan McCarty Carino spoke with Jewel Burks Solomon, managing partner at Collab Capital, for her take on all this for our weekly segment “Marketplace Tech Bytes: Week in Review.”
Vice President Kamala Harris sat for her first interview on Fox News Wednesday as the Democratic presidential candidate continued her media blitz ahead of the November election. And while it’s generating plenty of headlines, these kinds of big interviews just don’t hold the power they used to, according to Nick Quah, a podcast and culture critic at New York Magazine who’s been following the candidates’ interviews on the alternative media circuit. Marketplace’s Meghan McCarty Carino spoke with Quah about how Kamala Harris’ appearance on more internet-native shows like the podcast “Call Her Daddy” or Donald Trump’s appearances on various “bro-centric” shows like Logan Paul ‘sYouTube channel represent a notable media shift compared to previous elections.
After years of hype, Tesla finally debuted a robotaxi called the Cybercab last week. CEO Elon Musk has been making and breaking promises about Tesla’s autonomous vehicle for years. So, did the debut of the Cybercab finally deliver? Andrew Hawkins, transportation editor for The Verge, tells Marketplace’s Meghan McCarty Carino what the Cybercab unveiling means for Musk and for Tesla.
Online misinformation about Hurricanes Helene and Milton, and about the relief response from the Federal Emergency Management Agency have surged in recent weeks, including false narratives of aid being withheld from victims for their political beliefs and aid being stolen by undocumented immigrants. Marketplace’s Kimberly Adams spoke with Ethan Porter, professor of media, public affairs and political science at George Washington University, about why there’s been so much misinformation about these natural disasters and FEMA’s relief response.
TikTok has a lot going on legally these days. Last week, it saw a fresh round of lawsuits alleging the short-form video app harms children. And then there’s the federal law that could ban the app if ByteDance, its China-based owner, doesn’t divest by January. TikTok has sued to block that law. Oral arguments in TikTok Inc. v. Merrick Garland were heard in the U.S. Court of Appeals for the District of Columbia Circuit in September. The company is joined by eight TikTok creators as plaintiffs in the case, and one of them is Talia Cadet. She has nearly 140,000 followers on TikTok, where she produces lifestyle videos focused on her love of books and travel. She talked with Marketplace’s Meghan McCarty Carino about the case.
TikTok is facing yet another legal challenge. This week, attorneys general from 13 states plus Washington, D.C., sued the short-form video app, alleging that it harms children. We’ll be digging into the latest lawsuits on today’s Marketplace “Tech Bytes: Week in Review,” our roundup of the week’s top tech headlines. Like the so-called Godfather of AI who is sharing the Nobel Prize in physics. Plus, the U.S. government is weighing what to do about Google after its search business was ruled a monopoly earlier this year. Marketplace’s Meghan McCarty Carino is joined by Maria Curi, tech policy reporter at Axios, to break down these stories.
The new kid on the block of social media, Meta’s Threads, hit 200 million active users in August. When it launched in the summer of 2023 as a rival to the platform formerly known as Twitter, Meta said the app would eventually be integrated into the so-called fediverse. This “federated universe” is the most prominent example of a decentralized social network in which users can join any affiliated platform and interact with content from all the others. Recently, Meta took some steps to integrate Threads into this ecosystem, and Will Oremus, tech news analysis writer for The Washington Post, has been following the developments.
A lot of personal data – stuff like your home address, phone number, marital status and more – is out there on the internet. Anyone can buy it from sites like Whitepages, PeopleFinders or Intelius, which aggregate data from public records and social media. You can contact each of these “people search” sites and request they take down your information, but it’s a bit of a game of whack-a-mole. Naturally, a whole industry of data-removal services has sprung up. For a price, they promise to do the dirty work for you. But do they deliver? Marketplace’s Meghan McCarty Carino spoke to Yael Grauer, a researcher at Consumer Reports, who recently looked into the efficacy of the data-removal industry.
Until about a decade ago, independent cybersecurity researchers in the U.S. weren’t allowed to examine voting machines for potential vulnerabilities. But that ban was essentially lifted in 2015. Two years later, DEF CON — one of the largest hacker conventions — decided to invite hackers, cybersecurity researchers and election officials to find those flaws during its annual Voting Village event. Marketplace’s Kimberly Adams spoke with Catherine Terranova, executive director of Voting Village, about how they balance the well-intentioned work of finding vulnerabilities before bad actors do and the problem of misinformation around the security of voting machines.
It’s been more than 15 years since the digital currency bitcoin was launched, going from a fringe phenomenon in the dark corners of the internet to an asset traded on Wall Street. But the identity of bitcoin’s creator, known by the pseudonym Satoshi Nakamoto, has remained a mystery wrapped in a cryptographic enigma. Now, investigative filmmaker Cullen Hoback may have cracked the case. His last HBO series “Into the Storm” uncovered the origins of the QAnon conspiracy theory. In his new documentary, “Money Electric: The Bitcoin Mystery,” Hoback sets out to answer the elusive question: Who is Satoshi Nakamoto? To prevent any spoilers, we’ll keep his conclusions secret.
Investors are once again pouring money into biotechnology startups. But this time, it feels different from the heyday of 2021. We’ll be digging into the latest data for today’s Marketplace “Tech Bytes: Week in Review,” our roundup of the week’s top headlines, including some you might have missed.
We’ll also talk about a private equity deal with the country’s biggest digital pharmacy platform. But first, OpenAI closes a historic funding round. The maker of ChatGPT raised another $6.6 billion — valuing the company at $157 billion, double its worth earlier this year.
Our regular contributor Christina Farr, managing director with Manatt Health, joins Marketplace’s Meghan McCarty Carino to discuss the news.
All those fancy artificial intelligence systems need a lot of data centers to run, and those data centers need a lot of energy. One estimate from the Electric Power Research Institute suggests that current data center electricity consumption in the U.S. will more than double by 2030, making up about 9% of all energy use. But the AI sector is coming up against the big energy-hungry tech innovation of yesteryear: crypto mining. Marketplace’s Meghan McCarty Carino spoke with Reuters reporter Laila Kearney about the scramble to power up in both industries.
Today we’re talking about voting tech and the push in some areas to move away from machines and go back to hand counting ballots. A legal battle is brewing in Georgia over a new rule requiring ballots be hand counted on election night to ensure the tally matches electronic records. Arizona has added a similar requirement. The issue has become particularly mired in misinformation in recent years, with some election deniers questioning the security of the tech used in our elections. While some may believe hand counts are more accurate, the number of jurisdictions across the country relying on them on election night has been steadily dropping. Marketplace’s Meghan McCarty Carino spoke with Pam Smith, president and CEO of the nonpartisan organization Verified Voting, about why the practice of counting ballots by hand is waning.
This week, we’re talking about how teenagers are using artificial intelligence tools like chatbots and image generators, often without the knowledge of their parents and teachers, according to a recent report from the nonprofit Common Sense Media. Monday we heard about that research from Jim Steyer, founder and CEO of the group. And now we want to home in on a specific piece of what he said: “If you look back at the advent of social media, about 20 years ago, we pretty much blew the regulatory side of that, but also the educating teachers and parents part of that. And we left kids on their own.” So we called up Nathan Sanders, an affiliate of the Berkman Klein Center for Internet and Society at Harvard, who has written about the overlapping risks of AI and social media.
As soon as ChatGPT burst onto the scene in late 2022, it became clear that artificial intelligence was going to send massive shockwaves through education. And, as with any new technology, young people were likely to adopt it more quickly. Well, now we have some data about that phenomenon. A new report from the non-profit Common Sense Media shows seven in 10 teenagers from ages 13-18 are using generative AI in some way. And Jim Steyer, founder and CEO of Common Sense Media, told Marketplace’s Meghan McCarty Carino it’s not all about cheating.
It’s perhaps not a big surprise, but OpenAI CEO Sam Altman has a very optimistic take on what his company’s technology could mean for the world. He shared his vision of a near future transformed by ever-advancing artificial intelligence systems in a much-discussed blog post earlier this week. Plus, Meta revealed more of its AI plans at its big developer conference including another go at celebrity chatbots. But first, X, formerly Twitter, finally released a new transparency report. It’s the first one since 2022, when Elon Musk bought the platform. And it’s full of data on reported abuse, harassment, how many accounts were suspended and more. Marketplace’s Meghan McCarty Carino discussed these topics and more with Anita Ramaswamy, columnist at The Information, on this week’s Tech Bytes: Week in Review.
SpaceX’s Polaris Dawn mission made history this month with the first-ever commercial spacewalk. It seems space travel is no longer reserved for highly trained government astronauts, but increasingly open to anyone with the funds (and the courage) to try it. But before we all go strapping on our spacesuits, Chris Impey, a professor of astronomy at the University of Arizona, says we need to be clear-eyed about the risks. Marketplace’s Meghan McCarty Carino spoke to Impey about those risks and the rewards that might make them worth it.
The infrastructure that enabled Silicon Valley’s artificial intelligence boom is not located in California, but rather in northern Virginia. How did the region become the data center capital of the world? And what does it mean for tech companies, the local economy and residents? Marketplace’s Meghan McCarty Carino has the story.
There have been a lot of rumors and misinformation recently about voter registration and voter list maintenance, adding confusion to what experts say are secure processes. And while election officials regularly update voter lists, it’s become increasingly important that individuals also keep their voter registration information up to date. Marketplace’s Kimberly Adams recently spoke with Josh Visnaw, project manager at a Harvard University initiative called VoteFlare, about the challenges of maintaining accurate voter lists and how VoteFlare is trying to help.
You might say online gambling has been on a winning streak since a Supreme Court decision in 2018 cleared the way for states to allow sports betting. It’s now legal in 30 states and its influence is hard to miss: online sportsbook companies like DraftKings and FanDuel are on billboards, commercials even college campuses, many of which have made deals with sports betting companies. Yanely Espinal, host of Marketplace’s “Financially Inclined” podcast, recently covered this topic on her show and she explained to Marketplace’s Meghan McCarty Carino how these online betting companies are reeling in younger users.
This week, Meta announced teen accounts with a slew of new safety features. We’ve also got Apple news to talk about — no, not the latest iPhones or watches, but new functionality for AirPods that basically turns them into hearing aids. First, though, are we ready for artificial general intelligence, or AGI, that could match or exceed human capabilities? It could be a mere one to three years away, according to testimony at a Senate Judiciary subcommittee Tuesday. A number of AI insiders spoke, including former Google and OpenAI researchers and Georgetown’s Helen Toner, who explained the stakes. “That technology will be at a minimum extraordinarily disruptive and at a maximum could lead to literal human extinction,” she said. “So I would argue that a wait-and-see approach to policy is not an option.” Marketplace’s Meghan McCarty Carino spoke with Jewel Burks Solomon, managing partner at Collab Capital, for her take on all this for our weekly segment “Marketplace Tech Bytes: Week in Review.”
In this tense election year, polling is top of mind. But collecting polling data has become harder. It often relies on people actually answering the phone and then speaking frankly to a pollster, both of which are becoming less common. The result has been data that is less predictive, and repeated misses in recent elections have made the public much more skeptical. Polling, it seems, needs an update for the digital age. Marketplace’s Meghan McCarty Carino spoke to Bruce Schneier, lecturer at the Harvard Kennedy School, who says AI can help.
A federal appeals court heard arguments Monday in a case that pits the First Amendment against national security. TikTok sued to block a bipartisan-backed law that will ban the Chinese-owned app in the U.S. by January 19 — unless it finds a U.S. buyer. This week, the government argued the app gives China access to Americans’ sensitive data, as well as the ability to spread propaganda. While TikTok argued it’s been unfairly singled out and that a sale isn’t the only way to address security concerns. TikTok touts 170 million users in the U.S., and that includes both candidates for president. A group of U.S.-based creators have also joined as plaintiffs in this lawsuit. Anupam Chander, professor of law and technology at Georgetown University, walked Marketplace’s Meghan McCarty Carino through the arguments in the case.
The bipartisan NO FAKES Act, aimed at regulating deepfakes created with the aid of artificial intelligence, moved forward in the House of Representatives last week after it was introduced in the Senate in July. But in the absence of federal rules, several states have already stepped in. Last month, California became the third to back legislation regulating digital replicas. The home of Hollywood follows Tennessee, which earlier this year passed a ban on unauthorized deepfakes known as the ELVIS Act, and Illinois, which enacted a similar law last month. Marketplace’s Meghan McCarty Carino spoke with Steve Brachmann, a freelance journalist specializing in intellectual property law, to learn about how these bans work.
Late last month, the CEO of the encrypted messaging app Telegram was arrested in France. Authorities there have charged Pavel Durov with being complicit in illegal activities conducted on the platform due to a lack of content moderation. A recent report from the research group Cybersecurity for Democracy shows some of that activity is finding its way onto other platforms. Senior Fellow Yaël Eisenstat looked at advertisements on Meta platforms that linked back to Telegram, and found that a majority were promoting channels with potentially illegal activities.
It’s Friday, which means it’s time for our weekly review of some of the big stories making headlines in tech. First: No, you’re not having déjà vu all over again. Google really is back in court this week for its second antitrust trial of the year. Plus, a startup in Silicon Valley wants to make AI data centers more sustainable by putting them underwater in the San Francisco Bay, but regulators have questions. And Taylor Swift announced she is endorsing Vice President Kamala Harris in this year’s presidential election. She took to Instagram on Tuesday night to publish her stance, citing artificial intelligence-enabled misinformation as a driving force. Marketplace’s Meghan McCarty Carino spoke with Paresh Dave, senior writer at Wired, for his take on this week’s tech news.
The cryptocurrency industry has been fairly quiet recently, with the scandals around the bankruptcy of crypto exchange FTX and its former chief executive, Sam Bankman-Fried, fading from the headlines. But behind the scenes, the industry has become a bit of a power player in the 2024 elections — funding political ads, endorsing House and Senate candidates and raising millions of dollars, according to a recent report from the nonprofit group Public Citizen. Marketplace’s Meghan McCarty Carino spoke to Axios reporter Brady Dale, author of the Axios Crypto newsletter, to learn more.
Over the last couple of years, the tech industry has slashed hundreds of thousands of jobs, many of them in recruiting and other departments working to improve diversity. Companies like Meta and Google, which earlier set ambitious hiring and investment goals, have pulled resources from those efforts. As a result, many nonprofit groups set up to train and recruit underrepresented workers are struggling to stay afloat. One prominent person in the field is Lisa Mae Brunson, founder of the nonprofit Wonder Women Tech. Marketplace’s Meghan McCarty Carino asked her how things have changed.
Among the trends of mis- and disinformation spreading ahead of the 2024 election is the narrative that large groups of noncitizens are illegally voting. Marketplace’s Kimberly Adams recently spoke with Danielle Lee Tomson, a research manager with the University of Washington’s Center for an Informed Public, about how this narrative is affecting the November election.
This conversation is part of “Marketplace Tech’s” limited series “Decoding Democracy.” Watch the full episode on our YouTube channel.
On Friday, a Boeing Starliner spacecraft undocked from the International Space Station to return to Earth without its crew. NASA astronauts Suni Williams and Butch Wilmore stayed behind due to uncertainty about the safety of the Boeing craft. The duo will instead hitch a ride back on a SpaceX mission set to arrive at the ISS in February. It’s another win for the Elon Musk-owned company, which has come to dominate rocket launches in the U.S. But NASA’s reliance on SpaceX now is a bit of a reversal, according to Steven Feldstein, senior fellow at the Carnegie Endowment’s Democracy, Conflict and Governance program.
If you’re an Apple fan, you probably didn’t miss the speculation surrounding the upcoming iPhone 16 launch event next week. Many expect the tech giant to reveal more about how its artificial intelligence will be integrated into its new hardware. We’ll be digging into that on this week’s Tech Bytes: Week in Review. Plus, airlines are upgrading their Wi-Fi, so you might be able to take a Zoom meeting on your six-hour flight. But first, Elon Musk’s satellite internet provider has agreed to block Elon Musk’s social media platform in Brazil. X has been banned in the country since last weekend, and now Starlink has agreed to enforce that ban for its roughly quarter-million internet subscribers in the country. Marketplace’s Meghan McCarty Carino spoke with Wall Street Journal senior personal technology columnist Joanna Stern or her take on this week’s tech news.
Warning: This episode mentions suicide. If you are in crisis, please call the National Suicide Prevention Lifeline at 1-800-273-TALK (8255).
There seems to be growing momentum for efforts to protect kids from online harm. In June, the Surgeon General Vivek Murthy called for a warning label on social media for children, and more recently the Senate passed the Kids Online Safety Act with bipartisan support. On the show we’ve heard from lobbyists and advocates on different sides of the issue. Today we speak with Kristin Bride, for whom the debate is personal. In 2020, Bride’s 16-year-old son, Carson, died by suicide after being cyberbullied on the social media platform Snapchat. Since then, Bride has become a vocal advocate for social media reform because, she says, even the most vigilant parents can’t always protect their kids.
Depending on whom you ask, a bill passed by California lawmakers last week could either save us from imminent AI doom or strangle innovation in Silicon Valley. The bill, SB 1047, is one of the first significant attempts to regulate artificial intelligence in the U.S. It’s supported by some high-profile voices in tech like Elon Musk. But critics say the regulation could stifle growth in Silicon Valley. On the show today, Marketplace’s Meghan McCarty Carino is taking a closer look at the arguments for and against SB 1047 with Chase DiFeliciantonio, a reporter at The San Francisco Chronicle, who has been following the bill’s journey through the Legislature.
Dark patterns are everywhere on the web. These are design tricks that manipulate users in some way and prompt them to give up information, money or just more of their time. A recent study from the Federal Trade Commission found three-quarters of all subscription apps and websites use at least one dark pattern, and a majority use multiple such tricks. Marketplace’s Meghan McCarty Carino spoke with Yanely Espinal, who covered the topic in this week’s episode of “Financially Inclined.” She said some common dark patterns include advertising that doesn’t look like advertising, online forms that come with check boxes pre-selected and something called confirm shaming.
Generative artificial intelligence can write essays and solve complicated math problems, but can it tell a decent joke? The BBC’s Megan Lawton says comedians who performed at this year’s fringe festival in Scotland are putting AI to the test.
This week: a report from venture capital firm SignalFire seems to show that despite all its problems, San Francisco is still the place to be for tech startups in the artificial intelligence space. Plus, why Meta is scrapping plans for a superpremium mixed-reality headset and aiming for a lite version instead. But first, the arrest of Telegram CEO Pavel Durov in France has sent shock waves through the tech world. Durov is facing a number of criminal charges. French authorities allege he is liable for illicit activities conducted on the encrypted messaging platform, including child sex abuse and drug trafficking, essentially because of a failure to moderate content. The case highlights longstanding tensions in the tech world between public safety and free speech. Marketplace’s Meghan McCarty Carino is joined by Natasha Mascarenhas, reporter at The Information, for her take on this week’s tech news.
U.S. intelligence officials have confirmed that Iran was behind the recent cyberattack on former President Donald Trump’s election campaign. Using an approach called spear phishing, hackers sent personalized emails to campaign staff containing malware that allowed them to access private information and then leak it. Déjà vu, right? Javed Ali, a former senior counterterrorism official and a professor of practice at the University of Michigan, says Russia created the blueprint for this kind of attack. Marketplace’s Meghan McCarty Carino asked him for his reaction to Iran adopting the strategy.
By now you’ve probably heard that generative artificial intelligence has the potential to supercharge the spread of disinformation in this election year. But with 68 days until Election Day, we haven’t seen the kind of widespread AI misinformation campaigns that experts warned about. Instead, as Will Oremus pointed out in a recent analysis for The Washington Post, we’ve seen a whole lot of silly AI-generated memes. He told Marketplace’s Meghan McCarty Carino that the most recent examples are coming from one particular presidential candidate.
The California Age-Appropriate Design Code Act, passed in 2022, would be among the most sweeping pieces of legislation to protect kids from online harms — if it hadn’t become tangled up in court. The law has two basic requirements: first, that tech companies analyze and report on whether their products are harmful for children; second, that they minimize how much data they collect from those under 18. Earlier this month a federal appeals court found that first part likely violates the First Amendment, and upheld a lower-court decision blocking that part of the law. But it vacated an injunction on the second component, the part dealing with data privacy. The decision could point a way forward for similar laws, many of which have also run into legal challenges, Aaron Mackey, free speech and transparency litigation director at the Electronic Frontier Foundation, told Marketplace’s Meghan McCarty Carino.
The social media platform X recently launched a new artificial intelligence feature for premium users: Grok-2, an AI model that can also generate images. And the outputs are a bit less censored than you might see with other similar tools. Experimenters online have been able to generate images of Donald Trump and Kamala Harris brandishing guns, Mickey Mouse smoking a cigarette and some far more disturbing tableaus. Grok claims to avoid images that are pornographic, excessively violent or intended to deceive and added it’s cautious about representing content that might infringe on existing copyright. But the guardrails certainly seem to be on the looser side, in keeping with owner Elon Musk’s hands-off approach to content moderation. Marketplace’s Meghan McCarty Carino spoke with Adi Robertson, senior tech and policy editor at the Verge, about Grok-2 and what she found while she tested the AI’s limits.
On today’s show: Google deals with another legal headache. A federal appeals court revived a class-action lawsuit that had been dismissed concerning privacy violations by its Chrome browser. Plus, OpenAI, the maker of ChatGPT, has partnered up with another media brand, Condé Nast. But first, we can’t ignore the biggest happening of the week — the Democratic National Convention in Chicago, where the party formally nominated Vice President Kamala Harris for president with the help of big names in entertainment. Rapper Lil Jon revving up the presentation of the Georgia delegation’s votes was just one viral moment that came out of the convention. What didn’t come out of the gathering, though, were clear indications of the Harris campaign’s tech policy platform. Marketplace’s Meghan McCarty Carino spoke with Maria Curi, tech policy reporter at Axios, about what that platform might look like.
New faces are mingling among the party faithful and the swarm of journalists at the Democratic National Convention in Chicago this week. In a bid to reach younger, more online voters, the DNC invited 200 content creators to cover the convention. One of them is Malynda Hale, who’s been sharing her experience with her more than 50,000 followers on Instagram. Creators like her, she said, have their own part to play at the event. Marketplace’s Meghan McCarty Carino spoke to Hale how it’s been going at the convention.
Earlier this year, the U.S. surgeon general called for a warning label minors on social media, and a growing number of states are requiring online age verification for certain sites. Now, many platforms are adding a safeguard that comes with its own set of trade-offs: facial scanning. These systems use artificial intelligence to analyze visual clues, sometimes in conjunction with a government-issued ID, to keep those it deems too young from accessing a site. In the process, they collect all kinds of identifying data, and like any tool, these are susceptible to errors. In this case, errors could potentially bar adults from parts of the internet. Tech reporter Drew Harwell recently wrote about the proliferation of these systems and the risks that come with them for The Washington Post. He told Marketplace’s Meghan McCarty Carino that they’re getting hard to avoid for internet users.
On July 23, 1999, the Chandra X-Ray Telescope was launched into space aboard the shuttle Columbia, the first such mission to be commanded by a woman astronaut. The Chandra telescope differs from the Hubble telescope, which observes visible light. Or, the James Webb telescope, which captures frequencies in the infrared range. Chandra detects high energy X-rays. But NASA budget constraints could leave the mission going dark in coming years. To learn more about the Chandra Observatory, Marketplace’s Meghan McCarty Carino called its program manager Megan Lin.
When Apple introduced its Screen Time report, it promised the feature would empower users to manage their device time and balance the things that are really important. But is it actually doing that? Caroline Mimbs Nyce, a staff writer at The Atlantic, recently wrote about why she thinks Screen Time is the worst feature Apple has ever made. She told Marketplace’s Meghan McCarty Carino that it sometimes feels like Screen Time is doing more guilt-tripping than empowering these days.
It’s Friday which means it’s time for Marketplace Tech Bytes: Week in Review. On today’s show, Instagram is known for pretty pictures but a new report shows it lets a lot of ugly and abusive comments remain on the platform. Plus, Door Dash has dominated the food delivery race. Now it looks like Uber may be catching up. But first, the social media platform X relies on advertisers, so why is it going to war with them? Marketplace’s Meghan McCarty Carino discusses all of this week’s biggest tech stories with Anita Ramaswamy, columnist at The Information.
Last month, senators from both sides of the aisle formally introduced what could become the first U.S. federal law regulating deepfakes. It’s called the No Fakes Act — short for the Nurture Originals, Foster Art, and Keep Entertainment Safe Act. It comes on the heels of controversies like the one involving the OpenAI voice assistant, which may or may not have sounded a little too much like actress Scarlett Johansson. GOP Sen. Marsha Blackburn of Tennessee helped draft the bill, saying: “The No Fakes Act is vital for these entertainers. It protects their name, image, likeness, their vocal recordings.” The legislation has been applauded by many in creative industries, said Moiya McTier, senior adviser at the Human Artistry Campaign, a group advocating for stronger guardrails on artificial intelligence.
Generative artificial intelligence has made it possible to mimic someone’s voice and generate a script for that voice in real time. The tech, of course, is already used to scam and defraud people, but what if you just had it make a bunch of calls on your behalf? That’s what journalist Evan Ratliff did for his new podcast, “Shell Game.” He trained AI audio clones, gave them phone numbers and sat back as they took on customer service agents, family members, therapists and even a few scammers. Marketplace’s Meghan McCarty Carino spoke with Ratliff — and briefly with one of his AI agents — about his takeaways from producing the show and whether the clones succeeded in tricking people into thinking they were who they said they were.
Susan Wojcicki, the former CEO of YouTube, died last week at the age of 56. As a kid, she wanted to be an artist. As an adult, she discovered the “art of technology.”
Taylor Swift’s “Eras Tour” has shattered records, crashed websites and broken the hearts of fans vying for tickets. The BBC’s Sam Gruet says AI could help fans purchase tickets for a fair price and without the risk of fraud.
On today’s show: Olympians have taken to social media to celebrate, sometimes to trash talk, but also to discuss their mental health. And Google pulled a controversial Olympics ad featuring its Gemini artificial intelligence tool.
But first, what the stock market sell-off could be saying about the AI boom. Marketplace’s Meghan McCarty Carino discusses all of this with Christina Farr, author of the health tech newsletter “Second Opinion,” who says there’s growing chatter that AI has gotten a bit overinflated.
Who will win the election? What will the vote margin be? Will Donald Trump post on X before November? People can place bets on all these real-world questions — and more — on prediction markets. And these online platforms like PredictIt and Polymarket are increasingly being looked to as crystal balls in this chaotic election, promising real-time political insights and the chance to make a few bucks. Marketplace’s Meghan McCarty Carino spoke to Chris Cohen, the deputy site editor of GQ, who recently wrote about his experience getting in on the action of what appears to be a prediction market “gold rush.”
More than 20 years ago, executives at rival auction houses Sotheby’s and Christie’s were found guilty of coordinating a massive price-fixing scheme. Leaders from the companies held covert meetings, where they set identical commission fees. Today, active antitrust cases show that the ways in which companies might conspire are changing. Algorithms can replace secret meetings, but U.S. regulators say it’s still collusion, whether it’s a human or a bot pulling the strings. Marketplace’s Lily Jamali spoke to Joe Harrington at the University of Pennsylvania’s Wharton School about how antitrust law holds up against new technology.
In the early days of the COVID-19 pandemic, a photo of two little girls in the parking lot of a California Taco Bell went viral. They were doing their schoolwork on laptops in that inconvenient location because the restaurant provided free Wi-Fi, which they didn’t have at home. The girls came to symbolize the digital underclass that’s emerged since the rise of the internet. There are millions of American kids like them, says Nicol Turner Lee, senior fellow at the Brookings Institution. Her analysis of the digital divide is contained in her new book, “Digitally Invisible: How the Internet Is Creating the New Underclass.”
Large language models go through a lot of vetting before they’re released to the public. That includes safety tests, bias checks, ethical reviews and more. But what if, hypothetically, a model could dodge a safety question by lying to developers, hiding its real response to a safety test and instead giving the exact response its human handlers are looking for? A recent study shows that advanced LLMs are developing the capacity for deception, and that could bring that hypothetical situation closer to reality. Marketplace’s Lily Jamali speaks with Thilo Hagendorff, a researcher at the University of Stuttgart and the author of the study, about his findings.
Facebook and Instagram parent company Meta is expanding AI offerings across its products, even as the company gets rid of AI features that haven’t quite landed with consumers. The bottom line? CEO Mark Zuckerberg says “Meta AI is on track to be the most used AI assistant in the world by the end of the year.”Then, the Wall Street Journal’s senior personal tech columnist Joanna Stern shares surprises and regrets on her journey as an electric vehicle owner. But first, this week in Congress, the Senate passed the Children and Teens’ Online Privacy Protection Act, also known as COPPA 2.0, and the Kids Online Safety Act, or KOSA, in a rare bipartisan vote — 91 senators voted in favor, with just three opposing these measures, which aim to reduce harm to kids on the internet.
There’s always been something aspirational about the term “smart home.” It was coined by a residential builder association here in the U.S. back in the mid-’80s, long before the inventions we now think of as hallmarks of the smart home. Today, 42% of American households with internet own at least one smart home device, according to the market research firm Parks Associates. In her new book, “Threshold: How Smart Homes Change Us Inside and Out,” Heather Suzanne Woods of Kansas State University asks whether that’s a good thing.
Extracorporeal membrane oxygenation, or ECMO, can be a lifesaving technology for patients whose organs have failed. It works, essentially, by performing the functions that a healthy person’s lungs and heart would normally do. While using the machine, many recipients of ECMO treatment can walk, talk, even ride a stationary bike, but they can’t leave the hospital with the machine, nor can they survive without it. In a recent article in The New Yorker, emergency physician and writer Clayton Dalton described these patients as “caught on a bridge to nowhere.” Marketplace’s Lily Jamali spoke to Dalton about the complicated ethics of this technology.
Companies competing in the chatbot wars are using something known in the industry as “the Pile” to train their large language models. It’s a trove of open-source data made up of text scraped from all around the internet, including Wikipedia and the European Parliament. Annie Gilbertson, investigative reporter for Proof News, recently took a deep dive into the Pile and discovered something else: a dataset called “YouTube Subtitles.” Marketplace’s Lily Jamali spoke with Gilbertson about her investigation and how YouTube creators feel about their content being used without their consent.
It’s a rare issue that can bring the political parties together in Congress, and the need to regulate social media companies ranks high on that very short list. Two industry veterans want Congress to create an agency that sets safety and privacy rules for platforms — and enforces them. The status quo, they argue, is like letting airlines fly without Federal Aviation Administration oversight. The idea comes from Anika Collier Navaroli and Ellen Pao. Pao, an attorney and now CEO of Project Include, pushed to ban revenge porn on Reddit during her tenure as interim CEO. Navaroli, an attorney and senior fellow at Columbia Graduate School of Journalism, was involved in Twitter’s decision to ban former President Donald Trump from the platform in 2021, when she was a senior policy expert there. Marketplace’s Lily Jamali spoke with Navaroli and Pao about their proposal.
On the show today: The ascent of Vice President Kamala Harris to the top of the Democratic Party ticket has stirred the KHive. We’ll look at what the Harris memes mean, in case you just fell out of a coconut tree. Plus, why Waymo is suing alleged vandals of its vehicles in San Francisco. We ask, why now? But first, cookies are here to stay — for a while, anyway. Google is backtracking on its plan, announced in 2020, to do away with the files that advertisers use to track us online. Marketplace’s Lily Jamali spoke with Paresh Dave, senior writer at Wired magazine, about why.
Back in 1990, then-President George H.W. Bush signed the Americans with Disabilities Act, the world’s first comprehensive law for people with disabilities. It was seen as making up for an area in which the Civil Rights Act of 1964 fell short. “The stark fact remains that people with disabilities were still victims of segregation and discrimination, and this was intolerable,” Bush said. Now, the legislation passed at the dawn of the internet age is being adapted to ensure digital access for everyone. That means ensuring access to captions on web videos to support deaf Americans and the ability to resize text so people with low vision can read it. Marketplace’s Lily Jamali spoke with consultant Nicolas Steenhout, who explained how the Department of Justice is updating the rules.
What if receiving a medical diagnosis was as simple as shopping online? The growing home diagnostics industry says it can be. At-home testing was widespread during the COVID-19 pandemic, but more health tech companies also offer DIY kits that test for food allergies, fertility and thyroid function, among other things. Some medical experts are wary of this on-demand model, but health tech investors say it can make health care more accessible. Marketplace’s Lily Jamali spoke to Chrissy Farr, author of the Second Opinion newsletter, and Anarghya Vardhana, a partner at the Maveron venture firm, about the prospects of the industry and how it affects relationships between patients and doctors.
Last Friday felt like something out of a Y2K nightmare after the cybersecurity company CrowdStrike, pushed a software update to all its clients — including health care systems, banks and the federal government — that ended up crashing computer systems worldwide. The fallout is still being felt, particularly in the travel sector, as airliners try to reschedule canceled flights while trying to get everything back to normal. It’s also become something of a reminder that the internet and a lot of the online services we rely on are delicate. Marketplace’s Lily Jamali spoke with Kate Conger, a reporter at The New York Times who recently wrote about this with her colleague David Streitfeld.
Online sales in the U.S. surpassed $14 billion during Amazon Prime Day last week, according to Adobe Analytics. Amazon’s heft and promotional power continue to drive sales, even for rivals, during the shopping jamboree. But in Europe, an important market for the e-commerce giant, lawmakers have become increasingly sensitive to Amazon’s relations with its rivals, as well as its partners and customers. They’ve requested that Amazon hand over information about its product recommendation algorithms, along with data on ads, by Friday. It’s part of compliance with the European Union’s Digital Services Act, a sweeping set of tech regulations that took effect in recent years. Marketplace’s Meghan McCarty Carino discussed it with Theo Wayt, who covers Amazon for The Information.
A new Senate report finds Amazon Prime Day is prime time for warehouse injuries. Plus, Starbucks is teaming up with Mercedes-Benz to supercharge electric vehicle infrastructure. But first, several Silicon Valley billionaires have thrown their support behind former President Donald Trump in his quest to reclaim the White House, thanks in part to his pick for vice president, Sen. J.D. Vance. Marketplace’s Meghan McCarty Carino spoke with Jewel Burks Solomon, a managing partner at Collab Capital, for her take on these stories in Marketplace Tech Bytes: Week in Review.
FBI officials are still looking into what motivated the 20-year-old gunman who attempted to assassinate former President Donald Trump on Saturday. As of this episode, investigators have yet to publicly share any conclusions about his reasons for the attack, which killed a rally attendee and injured the former president and two others. But the lack of information didn’t stop misinformation from flooding online channels. Marketplace’s senior Washington correspondent, Kimberly Adams, speaks with Molly Dwyer, director of insights at PeakMetrics, and Lisa Fazio, associate professor of psychology at Vanderbilt University, about the false narratives surrounding the shooting and how to separate fact from fiction in the aftermath of a violent event.
This conversation is part of “Marketplace Tech’s” limited series “Decoding Democracy.” Watch the full episode here or on our YouTube channel.
Pop quiz: What’s a policy supported by political rivals in California and Florida? The answer is banning cellphones in school. Florida is among a handful of states that have restricted mobile devices in the classroom. California has not, though Gov. Gavin Newsom has pushed the Legislature to act. The policies are intended to reduce distraction and mitigate addiction and other mental health concerns attributed to phone use. But Liz Kolb, a clinical professor of education at the University of Michigan, tells Marketplace’s Meghan McCarty Carino it’s not that simple.
Pop quiz: What’s a policy supported by political rivals in California and Florida? The answer is banning cellphones in school. Florida is among a handful of states that have restricted mobile devices in the classroom. California has not, though Gov. Gavin Newsom has pushed the Legislature to act. The policies are intended to reduce distraction and mitigate addiction and other mental health concerns attributed to phone use. But Liz Kolb, a clinical professor of education at the University of Michigan, tells Marketplace’s Meghan McCarty Carino it’s not that simple.
In recent years, we’ve seen a surge of state laws and policies affecting trans people. Half of states have banned or restricted gender affirming care for minors, with some adding restrictions for adults. The ACLU is tracking more than 500 bills that have been introduced across the country. The enforcement of such laws, as with recent bans on abortion and related reproductive care, have raised concerns about tracking people’s digital footprints. So much of daily life is conducted online, and there are currently no federal data privacy protections. KB Brookins, a writer based in Austin, Texas, wrote about a personal experience that drove home concerns about their trail of digital data.
Sandwiched between some blockbuster Supreme Court rulings last month came a decision — or more so, a non-decision — that is reverberating through the tech world. NetChoice, big tech’s lobbying arm, challenged a pair of laws in Florida and Texas that sought to restrict how social media platforms moderate content. The high court kicked both cases back to lower courts with some added commentary. Marketplace’s Meghan McCarty Carino spoke with Lauren Feiner, senior policy reporter with the Verge, who wrote about what this means for future attempts to regulate tech.
The Republican Party officially adopted former President Donald Trump’s 2024 platform this week. The GOP is now taking a friendly approach to cryptocurrency and artificial intelligence, with plans to roll back regulation of both. Plus, Meta’s Threads platform celebrates its one-year anniversary this month. But first, the Federal Trade Commission is cracking down on the popular messaging app NGL. Marketplace’s Meghan McCarty Carino is joined by Natasha Mascarenhas, reporter at The Information, for her take on this week’s tech news.
The internet is full of all manner of unsavoriness that is surely corroding our minds and societies. But the kind of rot we’re talking about here is link rot — the disappearance of online content when links turn into “404 Page Not Found.” A recent study from Pew Research suggests almost 40% of all webpages that existed in 2013 are no longer accessible. That includes important government links, citations on Wikipedia and hyperlinks in news articles. Marketplace’s Lily Jamali recently talked about this with Clare Stanton, product and research manager at Harvard Law School’s Library Innovation Lab, who also works on a webpage preservation project, perma.cc.
About a third of adults under 30 regularly get their news on TikTok, according to the Pew Research Center. And in this election season, the messages from young, left-leaning creators on the short-form video app are pretty different from last time around. In 2020, a coalition of influencers united to back presidential candidate Joe Biden’s campaign, and historically high youth turnout helped propel him to a win. But after almost four years of the Biden presidency, the TikTok tide has turned, according to Taylor Lorenz, online culture columnist at The Washington Post, who recently wrote about this shift.
The overnight success of ChatGPT helped turn Sam Altman, CEO of its maker, OpenAI, into one of the most powerful people in tech. At a conference hosted by Bloomberg last summer, Altman was asked why we should trust him with so much power, and in response, Altman said, “You shouldn’t.” And yet, throughout his career, Altman has managed to win the trust of Silicon Valley’s kingmakers with ease. In the latest season of Bloomberg’s podcast “Foundering,” journalist Ellen Huet tries to understand Altman’s rise to power. Marketplace’s Lily Jamali spoke to Huet about what she learned.
Big-budget video game producers and the Screen Actors Guild-American Federation of Television and Radio Artists, the union representing voice-over actors and motion-capture stunt workers, have been negotiating a new labor contract since last September. And union leaders say those talks have stalled due to concerns over generative artificial intelligence. (Note: Several Marketplace employees are also represented by SAG-AFTRA under a different contract.) Marketplace’s Lily Jamali spoke with Associated Press reporter Sarah Parvini, who recently wrote about the negotiations. She explained how consent is a key concern.
We’ve reached the midyear mark for 2024, so for our weekly review show, “Tech Bytes,” we are breaking format and taking stock of the past six months in tech with Maria Curi, tech policy reporter at Axios. Marketplace’s Lily Jamali asked her what she thought was the most underreported story of the last six months. And what was the biggest flub? We’ll get to those, but we’ll start Curi’s pick for the most impactful story of the first half of the year.
Streaming giants Spotify and SoundCloud were both founded in Stockholm, and over the past two decades the Swedish capital has developed a reputation as a European hub for companies blending music and innovation. So why does this small Nordic city punch above its weight in music tech, and are start-ups still able to thrive there after a rocky few years for the global economy? The BBC’s Maddy Savage reports.
For the millions of residents and visitors who commute in and out of the areas daily, billboards in Silicon Valley and the Bay Area have long been a way to see where the state of tech is at the moment — and where it’s headed next.
Yesterday, we explained San Francisco’s fraught relationship with the tech industry. Tech workers weren’t always welcome in the eyes of many other residents, and when the COVID-19 pandemic began, a lot of them left, taking their dollars with them. But on a recent Thursday evening, organizers of a block party downtown were trying to bring people back. Marketplace’s Lily Jamali spoke to Manny Yekutiel and Katy Birnbaum about their efforts to revive the city’s downtown.
Cities across the country are still trying to recover after the COVID-19 pandemic changed how and where many of us work, leaving big holes in downtown office districts. San Francisco, once teeming with tech workers, is no exception. But few cities have suffered the sustained reputational damage that San Francisco has. Marketplace’s Lily Jamali recently visited the city to meet with Heather Knight, The New York Times’ San Francisco bureau chief. Knight, who has been covering the city for more than two decades, offered her take on San Francisco’s image problem, economic situation and tech culture.
In the past week or so, Nvidia’s stock finally encountered the law of gravity — what goes up must eventually come down, at least a little bit. And we look under the hood of artificial intelligence companies that aren’t necessarily making headlines. Plus, the Supreme Court ruled against Republican-led states that accused the federal government of coercing social media companies into suppressing content. But first, major music labels, including Universal, Sony and Warner, are suing two startups that produce AI-generated music. The labels accuse Suno and Udio of using copyrighted works scraped from the internet to train their AI models. Marketplace’s Lily Jamali speaks with Anita Ramaswamy, columnist at The Information, for her takes on these stories in this week’s Marketplace Tech Bytes: Week in Review.
It feels like eons ago, but during a town hall on violence in America in 1994, then-President Bill Clinton took to MTV to reach the nation’s youth. Clinton’s openness to MTV and what The New York Times called “other unconventional media” had helped pave his path to the White House two years earlier. Fast-forward to today, and even reluctant politicians use TikTok to reach younger voters — President Joe Biden is no exception. His first post came just ahead of this year’s Super Bowl. We invited Marketplace’s senior Washington correspondent, Kimberly Adams, and Joshua Scacco, professor of political communication and director of the Center for Sustainable Democracy at the University of South Florida, to discuss the evolution of political messaging with Marketplace’s Lily Jamali. Scacco said Clinton’s MTV moment informed how future presidents, including his successor, George W. Bush, have engaged with Americans.
This week, we’ve been taking stock of how tech has both helped and harmed Americans trying to get abortions in the two years since the U.S. Supreme Court overturned Roe v. Wade. After the Dobbs decision, some experts warned consumers that menstrual tracking apps would provide a means of surveilling abortion seekers. There was even a social media campaign on what was then Twitter advising people to delete their period trackers. But it’s turned out that the threat to privacy isn’t limited to those apps. Other digital data can actually be more likely to reveal an illegal abortion. That’s according to Albert Fox Cahn, founder of the Surveillance Technology Oversight Project. He told Marketplace’s Lily Jamali that everyday consumer apps generate sensitive data that can be used for abortion surveillance.
After the U.S. Supreme Court took away the federal right to abortion two years ago, telehealth has helped provide ongoing access, including to people in states where abortion is now banned. That was our subject Monday. Now we are looking into apps that link patients with abortion providers. Julie F. Kay, executive director at the Abortion Coalition for Telemedicine, told Marketplace’s Lily Jamali that digital privacy protections are far from equal across these services.
Two years ago this week, the Supreme Court ruled that abortions are not constitutionally protected in the U.S., a decision that would draw protests across the country. Since then, 14 states have outlawed abortions. Still, some people in those states have been able to cut through barriers to get abortions via telehealth, according to a recent report from the research project #WeCount. Usually, this requires a virtual visit with a telehealth care provider. The provider assesses the patient and gets their information, then can mail them mifepristone and misoprostol, which aid in ending a pregnancy. The Supreme Court preserved access to mifepristone in a ruling this month, which means it can still be prescribed and mailed to patients. Marketplace’s Lily Jamali discussed the increase in telehealth abortions with Ushma Upadhyay, professor of OB-GYN and reproductive sciences at the University of California, San Francisco, and a coauthor of the #WeCount report.
Big Tech subscription services are once again in the crosshairs of the Federal Trade Commission, nonprofits with links to OpenAI are becoming less transparent, and Surgeon General Vivek Murthy is urging Congress to require warning labels on social media. Marketplace’s Lily Jamali speaks with Paresh Dave, senior writer at Wired magazine, for this week’s Tech Bytes: Week in Review
Picture this: The year is 2014. The song “Happy” by Pharrell Williams is playing on every top 100 station, and the Ellen DeGeneres star-studded Oscars selfie has just “broken Twitter.” As all of this is happening, a bunch of content creators in certain corners of social media are about to start making a whole lot of money. Culture reporter Steffi Cao recently wrote in The Ringer that 2014 was the year that shaped the internet we know today. Marketplace’s Lily Jamali spoke to her about what happened online 10 years ago.
Shortly after the Union won the Civil War in 1865, a union major general issued an order: “The people of Texas are informed that, in accordance with a proclamation from the Executive of the United States, all slaves are free.” June 19, known as Juneteenth, has long been celebrated by African Americans. But in 2020, in the thick of the Covid-19 pandemic and the protests that followed the murder of George Floyd, Juneteenth took the internet by storm. Marketplace’s Lily Jamali spoke with Brandon Ogbunu, professor in the Department of Ecology and Evolutionary Biology at Yale, who wrote about that moment for WIRED back then. He revisited what was happening at that time a year before Juneteenth became a national holiday.
Marketplace’s Lily Jamali recently visited the headquarters of Nautilus Biotechnology to meet with Parag Mallick, the company’s founder and chief scientist, who is also a magician and an associate professor at Stanford University. Since 2016, Mallick and his team have been building a machine that they say will revolutionize biomedicine by unlocking the secrets of the “dark proteome.”
Brazil has densely populated low-income communities living on the outskirts of many cities like Rio de Janeiro and Sao Paulo. Ordering online shopping just isn’t an option for residents as these towns don’t have an official address, but that may be changing. The BBC’s Ben Derico reports.
Ride-hailing company Uber has lost its challenge to the California law that requires gig companies to provide employment rights to workers. We’ll have more about the legal and political saga on this week’s Marketplace Tech Bytes: Week in Review. Also, X — formerly Twitter — has made user “likes” private, marking another change to the platform’s identity and functionality since Elon Musk took over the social media company. But first, they’re calling it Apple Intelligence. That phrase was used about 60 times Monday during Apple’s annual developers confab. Marketplace’s Lily Jamali spoke with Joanna Stern, senior personal tech columnist at The Wall Street Journal. She attended the Worldwide Developers Conference in Cupertino, California, this week as Apple execs talked through the company’s entry into the AI race.
Back in 2020, Microsoft made an ambitious pledge to go carbon negative by 2030. But that plan is encountering some headwinds, according to its latest sustainability report. It showed Microsoft’s carbon emissions have increased by 30% since it made that pledge four years ago and comes a reminder of the significant environmental cost of the AI boom. Just how significant? Marketplace’s Meghan McCarty Carino asked Emma Strubell, a computer science professor at Carnegie Mellon University who co-wrote a paper about the specific energy demands for common uses of this technology.
President Joe Biden and former President Donald Trump have been courting Latinos this election season. Relatedly, perhaps, this voting bloc has emerged as a target for disinformation. Marketplace’s Lily Jamali spoke with Marketplace senior Washington correspondent Kimberly Adams and Roberta Braga, founder and executive director of the Digital Democracy Institute of the Americas, to learn more about Spanish-language disinformation in the 2024 campaign.
This conversation is part of “Marketplace Tech’s” limited series “Decoding Democracy.” Watch the full episode on our YouTube channel.
Back in January, a U.S. Senate committee probed executives from Meta, TikTok, X, Snap and Discord about social media’s effect on kids. During a heated exchange with Missouri Sen. Josh Hawley, Meta CEO Mark Zuckerberg stood, turned and apologized to families of victims who were sexually exploited on social media platforms. No federal legislation on the issue has become law, but some states are taking the lead. New York just passed two laws aimed at regulating social media, and California Attorney General Rob Bonta is pushing similar legislation in his state. Marketplace’s Lily Jamali sat down with Bonta to ask about what his state is doing to protect social media’s youngest users.
The network of online communities known as Reddit has millions of weekly active users. They post on “subreddit” forums like r/WhatShouldICook — a place where people just talk about their dinner plans — and r/ShowerThoughts, where participants share what they’re thinking during routine tasks. The co-founder and CEO of Reddit, Steve Huffman, is a fan of r/Daddit, being a father himself. Marketplace’s Lily Jamali spoke with Huffman at Reddit headquarters in San Francisco, where they talked about the company selling stock and its recent licensing agreements with the likes of Google and Open AI, which use Reddit content to train their large language models.
It’s cornered the market for boomers. Now, Mark Zuckerberg’s Meta hopes to make Facebook once again a favorite social media app for young adults. Plus, the Wall Street Journal reports E*Trade is considering whether to give the boot to user Roaring Kitty, who helped ignite the 2021 meme stock craze. In case you missed it, yes, the craze is back. But first, there’s yet another open letter on AI. This whistleblower letter comes from more than a dozen current and former employees at major AI companies. They warn of the risks posed by the technology being developed. Marketplace’s Lily Jamali is joined by Natasha Mascarenhas, reporter at The Information, for her take on this week’s tech news.
Telling truth from fiction online has become a lot harder since the AI boom kicked off a year and a half ago. An estimated 40 deepfake detection startups say they have a solution, but so far none can deliver 100% reliable detection. One organization taking on the challenge is TrueMedia.org. Marketplace’s Lily Jamali spoke with Oren Etzioni, its founder and longtime AI researcher, about what sets his organization’s system apart from the rest.
NASA’s Hubble Space Telescope has been exploring the cosmos for the past three decades, helping scientists understand how fast the universe is expanding and with that, its age. In December 2021, NASA launched the James Webb Space Telescope to further that research. The bonus: All those stunning images from outer space. Marketplace’s Lily Jamali spoke with Adam Riess, a physicist at Johns Hopkins University who shared the 2011 Nobel Prize in physics. He said the Webb telescope has confirmed what Hubble first pieced together: Our universe is expanding faster than first predicted.
The Summer Olympics, which kick off in Paris next month, are set to bring more than 10,000 athletes and an estimated 15 million spectators to the French capital. Officials hope to keep sports at center stage, but behind the scenes, they’re preparing to fend off cyberthreats in high volume. In recent years, several Olympic host cities have faced and managed cyberattacks, but as Antoaneta Roussi, cybersecurity reporter at Politico, tells Marketplace’s Lily Jamali, this year could be worse.
Artificial intelligence has been used to help translate election candidates into hundreds of different languages — but also to create deepfakes of Bollywood stars and spread false news. The BBC’s Arunoday Mukharji reports.
In the early days of OpenAI’s ChatGPT, a chatbot query required about 10 times the electricity of a typical Google search. And as people do more with generative artificial intelligence, we’re going to burn through even more power. Plus, the ’80s are back — on TikTok. A new dance trend is getting Gen X parents to show their Gen Z kids how they danced back in the day, to the tune of Bronski Beat’s “Smalltown Boy.” Also this week, The Wall Street Journal reported that consulting and professional services giant PricewaterhouseCoopers is now OpenAI’s largest customer and the first reseller of ChatGPT’s enterprise tier, which is aimed at businesses. Marketplace’s Lily Jamali spoke with Jewel Burks Solomon, managing partner at Collab Capital, about these headlines for this week’s Tech Bytes: Week in Review.
A law signed by President Joe Biden last month would force TikTok to divest from its Chinese parent company, ByteDance, or be banned in the United States because of national security worries. And it’s making a lot of small-business owners anxious. We hear their stories.
Sharon Lerner has been reporting on “forever chemicals” for the better part of a decade. These manmade compounds — known as PFAS for short — resist oil, water and heat, take an incredibly long time to break down in nature, and have been used widely in products like Scotchgard, Teflon and firefighting foam. Lerner has focused part of her work on understanding the flow of information inside manufacturers like 3M. By the 1970s, Lerner says, Minnesota-based 3M had established that they were toxic in animals and were accumulating in humans’ bodies. But who inside 3M knew? And what did they know? Reporting for ProPublica, a nonprofit investigative news site, Lerner got a complicated answer after coming across a former 3M scientist named Kris Hansen. Marketplace’s Lily Jamali spoke with Lerner about her recent investigation.
When it comes to combating election-related misinformation online, sometimes the real world is the best place to start, but it isn’t always easy. On this week’s installment of “Marketplace Tech’s” limited series “Decoding Democracy,” Lily Jamali and senior Washington correspondent Kimberly Adams discuss the personal side of misinformation, take questions from colleagues and hear from experts about best practices for talking with loved ones about this sometimes sensitive topic.
A team from the University of Glasgow in Scotland is developing a robot guide dog aimed at helping the visually impaired find their way around. They’re calling the AI-powered device the RoboGuide. The BBC’s Shiona McCallum brings us along on her visit with one of the robodogs and its handler, Dr. Wasim Ahmad.
Proceeding without permission is a time-tested practice in some corners of Silicon Valley. Well, it’s not working out so well for OpenAI. Actress Scarlett Johansson said this week the company approached her twice to voice a new AI assistant for ChatGPT-4o. She declined, only to find it had used a voice that sounds “eerily” like hers. Plus, on Capitol Hill, a House subcommittee held a hearing that could decide the future of Section 230, the provision that largely governs the internet today. We’ll explain why chatbots have entered the chat on Section 230’s future.
But first, a new report by former tech company officials and academic researchers finds far-right extremist militias are once again organizing on Facebook ahead of November’s presidential election. They recommend platforms ramp up content moderation to avoid fueling political violence. Marketplace’s Lily Jamali is joined by Maria Curi, tech policy reporter at Axios, for her take on this week’s tech news.
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Ever since NASA’s Perseverance rover landed on Mars three years ago, it’s been collecting rocks and soil from the red planet. The plan was for NASA to send a robotic spacecraft to Mars to bring those samples back to Earth, but the agency has now scrapped those plans thanks to a ballooning price tag and extensive delays. With no way of getting to Mars on its own, NASA is hoping to hitch a ride with private space companies to finish the mission. Marketplace’s Lily Jamali spoke to Kenneth Chang, science reporter at The New York Times, about NASA’s difficulties on Mars and its partnerships with the private sector.
The internet today is largely governed by 26 words in the Communications Decency Act, signed on Feb. 8, 1996, by then-President Bill Clinton. “Today, with the stroke of a pen, our laws will catch up with our future,” he proclaimed during the signing of the act. The web has changed a bit since then. But Section 230 of that law has not. Today, social media companies routinely use Section 230 to protect themselves from liability over what users post. Now, an internet scholar wants to change that. Will Oremus wrote about him for The Washington Post.
There was a time when pollsters went door to door to figure out what people were thinking. Gallup did that for almost 50 years, before switching mostly to telephones by the mid-’80s. Phone polling was cheaper but still reliable. That is, until the cellphone came along. Marketplace’s Lily Jamali asked Jon Clifton, CEO of Gallup, about the complexities of reaching people to get their views. His company stopped doing presidential horse-race polling in 2012, but still asks Americans for their views on the sitting president and topics ranging from immigration to inflation.
If you drive 45 miles north of Little Rock, Arkansas, you’ll come across a facility packed with thousands of computers trying to “mine” the next bitcoin. The popular cryptocurrency’s value recently shot past $60,000 per bitcoin. Mining those bitcoins is a lucrative operation, and several crypto mining outfits have moved to the state since the passage of the Arkansas Data Centers Act last year, also known as the “right-to-mine” bill. Similar bills giving crypto mining operations protections from local regulations have popped up a couple of states. But it turns out residents don’t particularly welcome many of these operations. And Arkansas recently changed course and restored to municipalities the ability to regulate crypto miners. Marketplace’s Lily Jamali recently spoke with Gabriel Dance, senior deputy investigations editor at The New York Times, about the crypto mining situation in Arkansas. He explained what the biggest complaints have been since these mining operations moved in.
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On this week’s Tech Bytes: Week in Review, Senate Majority Leader Chuck Schumer is calling for a heap of new spending on artificial intelligence research. We’ll look at where the proposed $32 billion annually is likely to go. And some of the biggest players in AI tried to outdo one another this week. OpenAI said it’s giving ChatGPT an upgrade and a personality while Google is trying to remake search with its AI model, Gemini. Marketplace’s Lily Jamali spoke with Anita Ramaswamy, financial analysis columnist at The Information, for her take on these stories.
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The whole digital economy runs through hundreds of thousands of miles of communication cables no bigger than a garden hose, deep on the ocean floor. So what happens when they break? And they do break, about once every other day, thanks to fishing trawlers or natural disasters. That’s when you call a repair crew of engineers, geologists, marine construction specialists and more who often spend months at sea repairing cables. This vital industry is largely invisible and facing some big challenges. Marketplace’s Meghan McCarty Carino spoke with Josh Dzieza, feature writer and investigations editor at The Verge, who did a deep dive into the industry and those challenges.
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This week, media executives have been busy trying to impress advertisers at the annual “upfronts,” where major TV networks showcase their stars, new programs and the potential size of their audiences. It’s a show in its own right. “Tonight Show” host Jimmy Fallon did his version of Beyonce’s “Texas Hold ‘Em” at NBC’s upfront Monday. But this year, Big Tech is looking to cash in. Marketplace’s Lily Jamali spoke about it with Reuters reporter Sheila Dang, who said ad spending on digital has surpassed that of traditional TV for the first time.
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A couple of weeks ago, Marketplace’s China correspondent Jennifer Pak noticed a video deepfake of the Hollywood actor Chris Evans on social media. The AI-generated Evans explains in Chinese how money is at the root of life’s problems. It’s part of a recent trend on mainland China, where deepfakes of foreigners give advice, discuss politics and sell goods online. Marketplace’s Lily Jamali spoke with Pak about what’s behind the trend and later, the state of online misinformation in China.
This conversation was part of “Marketplace Tech’s” limited series, “Decoding Democracy.” Watch the full episode here or on our YouTube channel.
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Early in the pandemic, many big tech companies based in Silicon Valley exited California, fleeing the high overhead necessary to do business there. One city — Austin, Texas — was consistently tagged as the top destination. The Texas capital offered lower costs, especially in regard to housing and taxes. Another draw for companies: the state’s more lax approach to regulation. Well, after a massive influx, the “Texas miracle,” with Austin at its epicenter, is losing some of its luster. In recent weeks, Tesla, which moved its headquarters from Silicon Valley to Austin in 2020, announced it’s laying off 2,700 workers there. And software giant Oracle, which relocated to Austin at about the same time, is moving its headquarters again, this time to Nashville, Tennessee. Last week, at the Milken Institute Global Conference in Los Angeles, Marketplace’s Lily Jamali asked Austin Mayor Kirk Watson about the state of tech in his city.
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On this week’s Tech Bytes: Week in Review, OpenAI has unveiled its own deepfake detection software and is allowing a small group of disinformation researchers to use it. Speaking of artificial intelligence, Apple this week unveiled a new suite of iPads (just in case you forgot they still make those). The company announced its new iPad Pro will, among other features, run on an AI-powered processing chip. But first, a sales slowdown has hit electric car maker Tesla pretty hard of late. Now, the tech news site Electrek reports there’s been another wave of layoffs this week, directly affecting the company’s software, service and engineering departments. It also follows last week’s mass layoff of Tesla’s entire supercharger unit. Marketplace’s Lily Jamali spoke with Joanna Stern, senior personal technology columnist with the Wall Street Journal, to unpack these stories.
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Today’s episode of Marketplace Tech is all about financial scams: how they work, what kinds of technology scammers use, and how to spot a scam before you fall victim to one. We’re passing the microphone to victims of scams to tell their stories and then breaking down how the scammers pulled it off with Marketplace’s Lily Jamali and Selena Larson, staff threat researcher at Proofpoint.
Support our nonprofit newsroom today and pick up a fun thank-you gift like our new Shrinkflation mini tote bag or the fan favorite KaiPA pint glass!
Today’s episode of Marketplace Tech is all about financial scams: how they work, what kinds of technology scammers use, and how to spot a scam before you fall victim to one. We’re passing the microphone to victims of scams to tell their stories and then breaking down how the scammers pulled it off with Marketplace’s Lily Jamali and Selena Larson, staff threat researcher at Proofpoint.
Support our nonprofit newsroom today and pick up a fun thank-you gift like our new Shrinkflation mini tote bag or the fan favorite KaiPA pint glass!
Pinterest. It’s the platform best known for its viral recipes, fashion forecasts, DIY crafts and ideas for just about any wedding or birthday party theme you could think of. In a sea of outrage and division on social media, Pinterest CEO Bill Ready wants you to think of the platform as a sanctuary of positivity in the online universe. Marketplace’s Lily Jamali recently sat down with Ready and asked him about how Pinterest has changed since its launch.
Pinterest. It’s the platform best known for its viral recipes, fashion forecasts, DIY crafts and ideas for just about any wedding or birthday party theme you could think of. In a sea of outrage and division on social media, Pinterest CEO Bill Ready wants you to think of the platform as a sanctuary of positivity in the online universe. Marketplace’s Lily Jamali recently sat down with Ready and asked him about how Pinterest has changed since its launch.
Back in the pandemic depths of December 2020, when so many Americans were working, learning and performing essential daily tasks online, the Federal Communications Commission launched an emergency program to help low-income people connect to high-speed internet with a $50-per-month subsidy. That was extended with the Affordable Connectivity Program, which has provided $30 a month for internet service. An estimated 23 million households currently get the subsidy. But they won’t for much longer. Efforts to renew funding for the ACP have stalled in Congress and are expected to run out by the end of the month. Marketplace’s Meghan McCarty Carino spoke to Kelcee Griffis of Tech Brew about her reporting on the ACP and the people who rely on it.
The following content may be disturbing to some listeners.
For years, child sexual abuse material was mostly distributed by mail. Authorities used investigative techniques to stem its spread. That got a lot harder when the internet came along. And AI has supercharged the problem.
“Those 750,000 predators that are online at any given time looking to connect with minor[s] … they just need to find a picture of a child and use the AI to generate child sexual abuse materials and superimpose these faces on something that is inappropriate,” says child safety advocate and TikTokker Tiana Sharifi.
The nonprofit Thorn has created new design principles aimed at fighting child sexual abuse. Rebecca Portnoff, the organization’s vice president of data science, says tech companies need to develop better technology to detect AI-generated images and commit not to use this material to train AI models.
This week: Startups are taking longer to go public or sell to a buyer. What does that say about the state of tech? Also, the dating app Bumble once courted women by letting them make the first move. We’ll explain why Gen Z is prompting Bumble to change things up. But first, discount retail giant Walmart announced this week it is shutting down its telehealth business, as well as its network of low-cost health clinics. There were 51 of those clinics scattered across five states throughout the country. They were part of Walmart’s big push into health care, announced in 2019. So what happened?
Marketplace’s Lily Jamali is joined by Christina Farr, author of the health tech newsletter Second Opinion, for her take on this week’s tech news.
Just how capable is today’s artificial intelligence at beating humans at their own games? That’s one of the metrics tracked by an annual report put together by the Stanford Institute for Human-Centered AI, or HAI. And its latest AI Index report finds the tech is quickly gaining on humans. According to the report, AI now exceeds human capability not only in areas like simple reading comprehension and image classification, but also in domains that start to approach human logic, like natural language inference (the ability to draw inferences from text) or visual reasoning (the ability to deduce physical relationships between visual objects). Still, there are areas where the bots haven’t quite caught up. Marketplace’s Meghan McCarty Carino spoke with Nestor Maslej, research manager at HAI and editor in chief of the index report, to learn more.
In October, NASA will launch the Europa Clipper spacecraft, beginning a deep-space mission to one of Jupiter’s moons to determine if it’s capable of supporting life. Marketplace’s Lily Jamali recently visited NASA’s Jet Propulsion Laboratory in Pasadena, California, where the Clipper was built, to learn more about the mission and see the spacecraft before its shipped off to Cape Canaveral, Florida, later this month.
A massive general election is currently underway in India. It’s been described as the “largest democratic exercise in history.” And tech platforms are a big part of it. Many Indian voters get their information online, where misinformation and disinformation can spread quickly. That includes deepfakes of prominent public figures, like Bollywood actor Aamir Khan, spreading false information about who or which political parties they are endorsing. Marketplace’s Lily Jamali spoke with Raman Jit Singh Chima, Asia Pacific policy director and senior international counsel with the international human rights group Access Now, about how deepfakes and online misinformation have become a problem for voters in India. They also discuss a recent report from Access Now and Global Witness, an environmental and human rights nonprofit, about YouTube’s advertisement moderation standards in India.
Robotics company Boston Dynamics announced this month it is retiring its humanoid robot known as “Atlas.” The 6′, 2,330 lb robot was considered a quantum leap in robotics and was famous for parkour stunts and awkward dance moves. Debuting more than a decade ago in 2013, the Atlas robot was a part of a partnership with the Defense Department. It relied on hydraulic power, using pressurized fluid to generate movement. It could do tasks that can be challenging for humans like lifting heavy boxes and parkour. As the older Atlas lives out its golden years, Boston Dynamics has announced its successor – a smaller version of the Atlas bot that runs on electric power. Marketplace’s Lily Jamali spoke with Brian Heater, hardware editor at TechCrunch, for his take on what’s next and a look back on the original Atlas.
The noncompete clause is dead! American tech workers are poised to benefit from the Federal Trade Commission’s new crackdown on the agreements, which prevent a company’s ex-employees from working for its rivals for a specified time. Also, Tesla’s profits crashed 55%. As electric vehicle sales sputter, we wonder why more players are still speeding into the space. But first, TikTok’s top executive was defiant after the passage of a massive foreign aid package that included a directive to the company: Sell to a U.S. buyer or get banned. Marketplace’s Lily Jamali is joined by Paresh Dave, senior writer at Wired, for his take on this week’s tech news.
When Jeff Bezos left Wall Street to start Amazon in 1994, the most common question he got was “What’s the internet?” Fast-forward to today, and Amazon is, of course, the country’s leading online retailer, as well as cloud services provider. In 2022, the company controlled almost 38% of the U.S. e-commerce market. Walmart, its closest competitor, had just over 6%, according to Insider Intelligence. In her new book, “The Everything War,” The Wall Street Journal’s Dana Mattioli documents the tactics she says have enabled Amazon to dominate.
Imagine you’re a national security official tasked with monitoring activity off the coast of your fictitious country. Suddenly, a large tanker ship in your area goes silent. Its location sensor is offline, and it’s not responding to radio communication. What do you do? It’s a question Francesca de Rosa, chief scientist for gaming at the Center for Advanced Preparedness and Threat Response Simulation, poses in the Reliability Game, which she designed. It’s part of a genre known as “serious games.” De Rosa told Marketplace’s Lily Jamali that while serious games can be fun, they’re really meant to prepare people to handle all kinds of situations.
A new wearable from tech startup Humane promises to bring an AI assistant to your lapel. It attaches to your jacket, sweater or shirt and operates with voice commands or a digital interface laser projected onto the palm of your hand. It sounds like the stuff of a sci-fi novel, but the reviews so far are not good. The panning of the Ai Pin comes after five years in development, $240 million in funding and partnerships struck with the likes of OpenAI, Microsoft and Salesforce. So, what went wrong? Marketplace’s Meghan McCarty Carino asked Victoria Song, senior reviewer at The Verge, what this device is supposed to be for.
Artificial intelligence has become a big part of medicine — reading images, formulating treatment plans and developing drugs. But a recent investigation by Stat News found that some insurers overrely on an algorithm to make coverage decisions for seniors on Medicare Advantage, a Medicare plan offered by private insurers. Marketplace’s Meghan McCarty Carino spoke with Casey Ross, who co-reported the story. He said an algorithm predicted how long patients needed care and coverage was curtailed to fit that calculation.
On this week’s show, the United Kingdom is cracking down on makers of sexually explicit deepfakes. We’ll look at what penalizing the practice could mean for the victims. Then, the creator economy has the attention of millions of subscribers, but also venture capital. Why content creators like Dude Perfect on YouTube and other startups are attracting so much investment right now. But we begin with Amazon. The e-commerce giant’s Just Walk Out technology lets shoppers scan an app when they enter a store so they can leave with their purchases without paying at a register. This week, Amazon said there’s growing interest in the technology among retailers outside its empire. Yet the company is reportedly reducing the use of Just Walk Out in its own brick-and-mortar stores. Marketplace’s Lily Jamali spoke with Natasha Mascarenhas, reporter at The Information, for her take on these stories.
When you think about gin, what tastes comes to mind? Pine? Maybe citrus or coriander? It can vary quite a bit because unlike some spirits, gin is very lightly regulated. Distillers can throw in all kinds of flavors and call the result “gin” as long it has some minimum requirements. In the U.S., gin is gin as long as the flavor is derived from juniper berries and alcohol by volume is at least 40%. In the European Union, the minimum ABV is 37.5%. But researchers in Edinburgh, Scotland, recently identified the exact elements that define gin using nuclear magnetic resonance spectroscropy. Think of it as something like an MRI scan that lets scientists create a flavor “fingerprint.” The new technique could have big implications for this very old industry. Marketplace’s Lily Jamali spoke with Eve Thomas, who wrote about it for Wired, to learn more.
When the chemical company DuPont unveiled Teflon in 1946, nonstick pots and pans seemed like a miracle. We now know their coatings contain “forever chemicals,” or PFAS, which don’t break down. These compounds are not only in cookware but in clothing, cosmetics and more — and they contaminate the water millions of us drink. Research shows there’s no safe level of exposure. As the EPA rolls out new limits on PFAS in drinking water, Marketplace’s Lily Jamali asked Tasha Stoiber, senior scientist at the Environmental Working Group, about the tech used to filter it.
President Joe Biden won Arizona in 2020 by a razor-thin margin, flipping the state blue for the first time in more than 20 years. As a result, Arizona became a hotbed of election misinformation and conspiracy theories, as false claims of a stolen election led to protests outside voting centers, a GOP-backed ballot audit and threats against election workers. Now, with just over 200 days until the 2024 election, experts warn that artificial intelligence could supercharge misinformation and disinformation in this year’s race. So how are election officials in a state that has already been in the trenches preparing for another battle over facts? In this episode of “Marketplace Tech’s” limited series, “Decoding Democracy,” Lily Jamali and Kimberly Adams look back at what happened in Arizona during the last presidential election and how the state became entangled in conspiracy theories. Plus, we hear from Arizona Secretary of State Adrian Fontes about how his office plans to combat AI-charged misinformation this year.
The programming language known as COBOL turns 65 this year. We couldn’t help noticing that’s right around retirement age, but COBOL is nowhere near retirement. It remains a mainstay of IT operations at U.S. government agencies, businesses and financial institutions. Yet the programming language, which is older than the Beatles, is no longer taught at most universities. Glenn Fleishman is a freelance tech journalist who has written about this aging slab of digital infrastructure. Marketplace’s Lily Jamali asked him whether our continuing reliance on COBOL is a problem.
The Labor Department this week confirmed what a lot of Americans have been feeling: Inflation is kind of sticking around, and higher interest rates are likely to as well. We’ll look at what that means for venture capital, which was already slow to flow. Plus, the Joe Biden administration announced a $6.6 billion deal with Taiwan-based semiconductor maker TSMC to build a third production hub in Arizona. We take a look at the ongoing rollout of the CHIPS and Science Act, which makes it all possible. But first, Tesla has settled a lawsuit in the death of a software engineer who was killed driving a Tesla while using the company’s semiautonomous driving software, Autopilot. The suit put scrutiny on Elon Musk’s claims about the software.
Marketplace’s Lily Jamali is joined by Jewel Burks Solomon, managing director at Collab Capital, for her take on these stories.
More than 99% of all species that have lived on Earth are now extinct — something humans have certainly had a hand in. There’s now an entire scientific discipline devoted to bringing some of these species back. If you’re picturing those cloning scenes from “Jurassic Park” right now, we get it. But “de-extinction” is not quite that. Beth Shapiro is the chief science officer at Colossal Biosciences, a bioengineering startup working on de-extinction. She explained to Marketplace’s Lily Jamali how the process works.
AI models are increasingly being used by the fashion industry, as they save time and money. Some models and agencies are fans, but others want to see more protection for the image rights of models. What does it all mean for the fashion industry? The BBC’s Sam Gruet reports.
We hear words like “safety” and “transparency” thrown around in the artificial intelligence industry, but they don’t always mean the same things to a tech insider that they do to the rest of us. Luckily, tech journalist Karen Hao wrote a helpful glossary of 50 AI ethics terms to help us make sense of what tech leaders really mean by the words they use. Marketplace’s Meghan McCarty Carino spoke with her about some of the double meanings on her list.
It’s been six months of war in the Gaza Strip since Hamas attacked Israel on Oct. 7. The destruction and death have been profound, and nearly every aspect of life in the roughly 140-square-mile territory has been upended. The New York Times recently reported that the Israeli military is using facial recognition artificial intelligence to monitor Palestinians in Gaza. The government hasn’t publicly acknowledged it, but reporter Sheera Frenkel spoke to Israeli intelligence officers, military officials and soldiers who confirmed that the technology was being used for mass surveillance. Marketplace’s Meghan McCarty Carino spoke with Frenkel about facial recognition’s role in the conflict, starting with the story of a Palestinian poet, Mosab Abu Toha, who reportedly was arrested and beaten by Israeli forces.
Google has agreed to destroy billions of browser data records to settle a class action suit alleging that the tech giant misled users about how Chrome tracked them in “Incognito mode.” Plus, “Daily Show” host Jon Stewart reveals that Apple discouraged him from interviewing Federal Trade Commission Chair Lina Khan on his Apple TV+ podcast, “The Problem with Jon Stewart.” It’s a window into the “creative differences” that led to the abrupt end of the show last fall and the pressure creators face as Big Tech companies move deeper into “content.” But first, a federal internet subsidy for low-income households is about to expire. We’ll look at efforts to keep that program funded as the Federal Communications Commission moves to vote on restoring net neutrality rules. That policy, enacted during the Barack Obama administration and rescinded under former President Donald Trump, blocked internet service providers from favoring certain websites over others. Marketplace’s Lily Jamali and Maria Curi, tech policy reporter at Axios, discuss these stories for Marketplace Tech Bytes: Week in Review.
Fake obituaries have become an online trend. They exploit tragedy for profit and have raised concerns about the reliability of search engines. Marketplace’s Lily Jamali discussed the problem with reporter Mia Sato of The Verge. Her investigation uncovered a network of websites generating this content using search engine optimization, or SEO, tactics. Sato also covered the story of Brian Vastag, a journalist who experienced this abuse when he read his own fake obituary along with that of his ex-wife, who did actually pass away.
The Chinese company ByteDance owns two versions of basically the same app. In the U.S. we have TikTok, used by an estimated 170 million people, while in China they have Douyin, home to more than 700 million active users. Despite having the same parent company, TikTok and Douyin function as separate worlds. Now, as TikTok simmers in political hot water, the differences between the two apps are under a microscope. To get to the bottom of what sets these sister apps apart, Marketplace’s Lily Jamali spoke with Marketplace’s China correspondent, Jennifer Pak, about why ByteDance has this system in the first place.
It was an early attempt to use artificial intelligence in the 2024 presidential election: Ahead of January’s New Hampshire primary, a deepfake audio recording of President Joe Biden made it to some voters in the form of a robocall, encouraging them to save their vote. A political consultant named Steve Kramer said he orchestrated that call to show the dangers of deepfakes. Nevertheless, it caused real confusion. And there are a lot of deepfakes out there, including videos, that contend they are educational or parodies. Marketplace’s Lily Jamali and Kimberly Adams discuss video deepfakes and whether the intent behind them outweighs their overall impact.
Right now, the federal government is piloting its response to Silicon Valley’s AI boom. It’s called the National Artificial Intelligence Research Resource, and it’s supposed to “democratize” access to AI by making gigantic and expensive AI models available to academic researchers. Marketplace’s Lily Jamali spoke with Sarah Myers West, co-executive director of the AI Now Institute, who is skeptical of the initiative’s goals. As Myers West explains, the issue with the NAIRR is the government can’t launch an AI program of its own without partnerships that are potentially lucrative for Big Tech.
In this week’s episode of Marketplace Tech Bytes: Week in Review, Lily Jamali chats with Joanna Stern, The Wall Street Journal’s senior personal tech columnist, who takes us on a road trip through New Jersey’s network of Tesla superchargers. Stern recently explored how drivers of non-Tesla electric vehicles can now use these stations via an adapter. It’s part of her larger look into the best ways to save money supercharging your EV. Also this week, we’ll get Stern’s take on what to expect at the Apple Worldwide Developers Conference, which will kick off June 10 in Cupertino, California. But first, a look at a new law in Florida, the latest legislative attempt to address the potential harms social media can inflict on children. It prohibits kids 13 and under from creating accounts on popular platforms.
It’s something government officials on both sides of the aisle are known to do: pressuring tech platforms to bend to their will, aka jawboning. But the line between persuasion and coercion, or even censorship, can get murky.
Last week, the Supreme Court heard arguments from two states alleging that the Joe Biden administration illegally coerced social media companies into blocking conservative content. Matt Perault, now with the University of North Carolina at Chapel Hill’s Center on Technology Policy, says that in his former job working in policy at Facebook, jawboning happened all the time.
When you look at the lawsuits aimed at blocking attempts to regulate tech, it’s usually not companies like Meta or Snap doing the suing. Oftentimes, it’s a group called NetChoice, which has emerged as Big Tech’s top lobbying force from Capitol Hill to the courts.
Today, a conversation with NetChoice General Counsel Carl Szabo and Megan Iorio, senior counsel at the Electronic Privacy Information Center, a nonprofit focused on privacy. They occasionally agree, but very often they do not.
Case in point: the California Age-Appropriate Design Code Act, which requires websites that children are likely to visit to provide privacy protections by default. It was set to take effect in July, but so far, Szabo’s group has successfully blocked it in court.
Marketplace’s Lily Jamali sat down with Szabo and Iorio and asked about how their groups interact.
The number of gamers in Africa has doubled in recent years, but many gaming platforms require users to pay for subscriptions or make in-game purchases. That’s a problem for users who don’t have credit cards, but as the BBC’s Mo Allie reports, some fintech companies think they have a solution.
Crypto is once again big in the Philippines. It first took off during COVID-19 lockdowns in 2021 with a now-defunct video game called Axie Infinity, where players earned money — often more than minimum wage — through non-fungible tokens, or NFTs. Of course, the crypto winter soon followed with the implosion of FTX in 2022, but now crypto is back in a big way on the island nation. Marketplace’s Meghan McCarty Carino spoke with reporter Eli Tan, who recently visited and wrote about the scene for The New York Times.
When a company pushes false claims about using artificial intelligence in its business, that’s known informally as “AI washing.” It can feel like everybody’s doing it, but the Securities and Exchange Commission is cracking down on the practice. Plus, is the government’s communication with social media companies persuasion or coercion? The Supreme Court heard arguments this week in yet another case involving online speech. But first, the Department of Justice on Thursday announced that it’s bringing antitrust charges against Apple. Marketplace’s Lily Jamali spoke with Reuters Breakingviews columnist Anita Ramaswamy about all of these stories for this week’s episode of Marketplace Tech’s Bytes: Week in Review.
Imagine that you could walk into one of the world’s great libraries and leave with whatever you wanted — any book, map, photo or historical document — forever. No questions asked. There is an argument that something like that is happening to the digital data of nations. In a lot of places, anyone can come along and scrape the internet for the valuable data that’s the backbone of artificial intelligence. But what if raw data generated in a particular country could be used to benefit not outside interests, but that country and its people? Some nations have started building their own AI infrastructure to that end in a bid to secure their “AI sovereignty.” According to venture capitalist Vinod Khosla, the potential implications and opportunities are huge.
Marketplace’s Lily Jamali and Kimberly Adams discuss how deepfake images are leading people to second guess everything in the latest episode of our “Decoding Democracy” series.
More than two years after Reddit first announced plans to go public, a share offering is expected to hit the stock market this week. The social network boasts 260 million active weekly users and more than 100,000 active communities, according to its S-1 filing with the Securities and Exchange Commission. Yet in its nearly two-decade history, Reddit has never turned a profit. Marketplace’s Lily Jamali spoke with Elizabeth Lopatto, senior writer at The Verge, who says not everyone is on board with the company selling stock.
Roasting coffee beans was a market worth over $1 billion globally in 2022, according to Grand View Research, which projects that figure could double by 2030. Traditional roasters, powered by the fossil fuel natural gas, still dominate the market. These machines are big and bulky and kind of look like part of a train. But the makers of more compact electric roasters are piling into the business. And they have an edge, touting themselves as high-tech alternatives that are more environmentally friendly and cheaper to run than their old-school counterparts. The BBC’s Frey Lindsay has more on the story.
We’re at the end of the week, which means we’re serving up another episode of Marketplace Tech Bytes: Week in Review. Autonomous vehicle company Waymo has launched its driverless taxi service in Los Angeles. OpenAI has given CEO Sam Altman his board seat back. And a U.S. bill passed by the House of Representatives would force TikTok’s Chinese parent, ByteDance, to sell its stake in the U.S. version of the popular social media platform or be banned from app stores. Paresh Dave, senior writer at Wired, joined Marketplace’s Lily Jamali to discuss why policymakers have been pushing for action on TikTok for years.
On Wednesday, members of the House of Representatives proved they can agree on something. In a bipartisan vote, lawmakers passed a bill that would force TikTok to split from its Chinese owner, ByteDance, or face a nationwide ban — the first for a social media app in the U.S. President Biden has signaled he’d sign the bill into law if it passes the Senate. Advocates argue that the Chinese government could use the hugely popular app to collect Americans’ personal data and threaten U.S. security. Marketplace’s Lily Jamali spoke to Jameel Jaffer, executive director of the Knight First Amendment Institute at Columbia University, about the congressional action. He pointed out that a little something called the First Amendment could complicate the crackdown.
When President Barack Obama took office way back in 2009, he created a new role that promised to bring some tech know-how to his administration. Chief Technology Officer, or CTO, was, of course, a title borrowed from corporate America. Early on, the job focused on things like bringing broadband access to rural parts of the country and modernizing the way the federal government keeps records. President Donald Trump also had a CTO. Well, we are now deep into President Joe Biden’s current term in office and the president has yet to appoint a CTO for the United States. For more on why, Marketplace’s Lily Jamali spoke with Cristiano Lima-Strong, tech policy reporter at The Washington Post, who’s been tracking developments on the position.
It’s been about a year and a half since ChatGPT hit the scene and changed the world of education, leaving teachers scrambling to adjust lesson plans and grading policies. Currently, only a handful of states are providing guidance on how AI should be used in the classroom. Just five have official policies, with about a dozen more in the works. Bree Dusseault at the Center on Reinventing Public Education at Arizona State University has been following all this.
Almost one in five lawyers are using AI, according to an American Bar Association survey. But there are a growing number of legal horror stories involving tools like ChatGPT, because chatbots have a tendency to make stuff up — such as legal precedents from cases that never happened. Marketplace’s Meghan McCarty Carino spoke with Daniel Ho at Stanford’s Institute for Human-Centered Artificial Intelligence about the group’s recent study on how frequently three of the most popular language models from ChatGPT, Meta and Google hallucinate when asked to weigh in or assist with legal cases.
Late last month, Change Healthcare, a unit of UnitedHealth, came under attack by an infamous hacker group called BlackCat. $22 million in ransom later, reportedly paid in bitcoin, and the problem is far from solved. Also this week: Max, previously HBO Max, announces a crackdown on password sharing — maybe it’s time to dust off the old DVD player. But first, Apple on Monday got hit with a massive fine from regulators in Europe. They say the company used its app store dominance to box out music streaming services competing with its own. What’s $2 billion to the tech titan of Cupertino? Marketplace’s Lily Jamali asked Chrissy Farr, a health tech investor at OMERS Ventures, for today’s episode of Marketplace Tech Bytes.
More than 260,000 people working in the tech industry were laid off last year, and some CEOs have put at least some of the blame on high interest rates. Policymakers at the Federal Reserve hiked rates at the fastest pace in modern history to beat back inflation. And when rates rise, borrowing money gets more expensive. Marketplace’s Lily Jamali sat down with Mary Daly, president and CEO of the San Francisco Federal Reserve Bank, to discuss how the tech industry is navigating through this higher interest rate world and ask about her agency’s role in the Silicon Valley Bank collapse, one year later.
This week marks the first anniversary of the collapse of Silicon Valley Bank, the largest bank failure in the United States since the 2008 financial crisis. Today, Marketplace’s Lily Jamali revisits the SVB collapse with Anat Admati, an economics professor at Stanford University and co-author of the book “The Banker’s New Clothes.”
Audio deepfakes have become shockingly convincing in the last few years. A deepfake robocall impersonating President Joe Biden encouraging voters to stay home for the New Hampshire primary was one recent example of how far the technology has advanced. That’s why “Marketplace Tech” is launching a limited series called “Decoding Democracy.” Marketplace’s Lily Jamali will be joined by other Marketplace reporters, experts and researchers to discuss what election mis- and disinformation is out there, how to spot it and how it impacts our democracy. In this first episode of “Decoding Democracy,” Marketplace senior correspondent Kimberly Adams joins Jamali to delve into the latest on audio deepfake technology and how to protect yourself from being fooled by one.
“Misinformation” and “disinformation” are often lumped together. They’re not the same, but they are very much connected. Say you hear that Christmas falls on Dec. 23 this year. If someone told you that thinking it was true, it’s considered misinformation. But when it’s spread with the intent to deceive, that’s disinformation, which can easily be amplified unwittingly by the folks in the first group. Audio and video generated by artificial intelligence is everywhere in this election season. So before you click Share, know that the tech used to create that convincing-but-often-false content is getting a lot better a lot faster than you might think. Marketplace’s Lily Jamali spoke with longtime misinformation researcher Joan Donovan, now a journalism professor at Boston University, to learn more.
It’s Friday, and that means it’s time to dig into some of this week’s tech headlines in “Marketplace Tech Bytes: Week in Review.” Good news for Nvidia, the top chipmaker for artificial intelligence applications. There are signs that the company’s product shortage is finally easing up, as more customers nab chips to power their AI ambitions. Plus, Apple reportedly hits the brakes on plans to create its own electric vehicle. But first, there was significant movement on data privacy policy. This week, the Joe Biden administration issued an executive order restricting the sale of Americans’ data to “countries of concern,” according to the White House. Marketplace’s Lily Jamali spoke with Natasha Mascarenhas, reporter at The Information, for her take on these stories.
“DRE” is the acronym in election-speak. It stands for direct-recording electronic voting machines … the kind that record votes directly into a computer’s memory, often with no paper trail. In an effort to boost security and ensure more reliable counting of ballots across the country, officials have been replacing them with voting machines that produce a paper backup. And there has been noticeable progress on this front. According to a recent report from the nonprofit organization Verified Voting and the Brennan Center for Justice, in 2016 about 22% of registered voters were in jurisdictions that used DREs. By 2020, that figure had fallen to 9% and could drop considerably further this year. Marketplace’s Lily Jamali spoke with Megan Maier, co-author of the Verified Voting report, about replacing what’s left of these outdated machines and bringing that number down to zero.
A big part of Jennifer Granholm’s job as U.S. secretary of energy involves selling President Biden’s clean energy agenda and convincing Americans that it’s benefiting them. On Monday, she toured a facility near San Francisco operated by the company Cuberg, which is developing a lithium-based battery that’s less flammable than the ones we use today. Marketplace’s Lily Jamali talked with Granholm about how batteries like Cuberg’s fit into the administration’s sweeping climate policy.
The race to coin new words and phrases is on — on TikTok. They range from “first time cool syndrome,” to “the weekend effect,” and “dinner and couch” friend. Keeping track of all this can feel like a wild goose chase, to use an expression credited to William Shakespeare, who introduced countless words and phrases to the English language. But unlike the Bard’s phrases, TikTok slang doesn’t seem to have much staying power. Marketplace’s Lily Jamali spoke with Rebecca Jennings, senior correspondent for Vox, on the TikTok “trendbait,” as she calls it — terms invented by content creators who seem like they’re trying a little too hard — and what’s driving it all.
The Supreme Court hears arguments on two state laws Monday — one in Texas and one in Florida — that seek to punish social media platforms over allegations they censor conservative speech. The legal force fighting these state laws is itself a group with conservative leanings called NetChoice, which has emerged as Big Tech’s top political lobbyist. And it’s going after social media crackdowns in blue states too, like the California Age-Appropriate Design Code Act, which required that platforms put in stronger default data privacy protections for younger users. Wherever a social media regulation pops up, NetChoice, it seems, is there. Isaiah Poritz of Bloomberg Law has been reporting on the organization.
It was not that long ago that electric vehicle maker Rivian was drawing comparisons to Tesla. But flagging demand for EVs has not served the company well. Its earnings release this week made that much clear. Also, a look at why American venture capital firms appear to be pulling back from funding startups in China. But first, Amazon has come a long way since it was founded 30 years ago. Its next stop: the Dow Jones Industrial Average. It joins the market indicator Monday. Marketplace’s Lily Jamali is joined by Jewel Burks Solomon, managing director at Collab Capital, for her take on these stories.
AT&T is asking California regulators to be relieved of its obligation to provide basic landline phone service to anyone who wants it. “No customer will be left without voice or 911 service,” AT&T says, but Californians weighing in are, by and large, skeptical. Regina Costa, telecom policy director at the Utility Reform Network, an advocacy group, told Marketplace’s Lily Jamali that having a “carrier of last resort” matters.
Once a week, many of us get that dreaded screen-time report courtesy of our smartphones. But a recent study found keeping track of our average usage doesn’t actually help us control our screen time all that much. Caught in the loop of screen-time shame like so many of us are, New York Times tech reporter Kashmir Hill decided to actually do something about it. Marketplace’s Lily Jamali spoke with Hill about her experience breaking up with her iPhone and replacing it with a flip phone, T9 texting and all, because she’d finally had enough.
As consumers, we’ve all been subjected to the “upsell,” or pressure to pay a little more for a product that’s slightly better. It’s one thing if you’re buying, say, a car or a piece of clothing. The ethical questions get a lot more complicated in health care. Some providers have started integrating artificial intelligence in diagnostic procedures, including screenings for breast cancer. The tools may be available for an additional cost, and questions about their accuracy have been raised. Marketplace’s Lily Jamali spoke with Meredith Broussard, a journalism professor at New York University, about integrating AI into mammograms and her personal experience grappling with the tech.
We often think of music as a mostly auditory experience, but it’s also a physical one, especially for people who are deaf and hard of hearing. Daniel Belquer — a Philadelphia-based technologist, composer and “chief vibrational officer” of Music: Not Impossible — has been studying the relationship between sound and sensation, and how that connection can make music more accessible. “Marketplace Tech” spoke with Belquer about how his vibrating technology is helping people experience music in new ways.
On the show today, Microsoft says groups affiliated with the governments of Russia, China, Iran and North Korea are using AI tools to improve their cyberattacks. Also, Disney is investing $1.5 billion in Epic Games. Can we expect a “Frozen” / Fortnite crossover? We’re not sure yet, but what we can expect is regulatory scrutiny. But first, in Silicon Valley, where software normally gets all the glory, OpenAI’s Sam Altman is reportedly planning a big move into hardware by raising up to $7 trillion for a new AI chips project. Marketplace’s Lily Jamali is joined by Paresh Dave, senior writer at Wired, for his take on this week’s tech news.
On our show last week, we had Sen. Amy Klobuchar share her take on the recent Senate hearing with tech executives. You remember the one, with the execs, including Meta’s Mark Zuckerberg, doing their best to stall in response to searing questions about how to keep kids safe online. Klobuchar told us that hearing may have actually moved the needle on that issue. She stressed to us that such events educate the public and help lawmakers get on-the-record pledges of support for specific bills from tech CEOs. In the absence of federal rules, a patchwork of state laws has filled the void. How’s that going? Nicol Turner Lee, senior fellow at the Brookings Institution, gave Marketplace’s Lily Jamali the rundown.
Cuffing season is that time of year when singles hunker down with someone to keep them warm — temporarily. And Valentine’s Day more or less marks the end of it. So people are about to start flocking back to their dating apps. Adrianus Warmenhoven, cybersecurity expert at NordVPN, told Marketplace’s Lily Jamali that a lot of those apps are eager to vacuum up their personal data.
23andMe has seen its valuation plummet from $6 billion to close to zero, with the Nasdaq threatening to delist the company’s stock. Still, company leaders have high hopes for medical research and a pivot to biotech. Rolfe Winkler has been writing about what happened for The Wall Street Journal, and discussed the company’s financial woes and future roadmap with Marketplace’s Lily Jamali.
On May 24, it will be two years since 19 children and two teachers were killed in the shooting at Robb Elementary School in Uvalde, Texas. Photojournalist Tamir Kalifa has spent much of the last year and a half documenting the lives of the victims’ families and friends in the wake of the tragedy. Last week he was awarded the American Mosaic Journalism Prize for that work. He told Marketplace’s Lily Jamali about how social media is helping the community deal with its grief and bolstering its push for gun control.
A week later and we’re still thinking about the hearing that saw half a dozen tech CEOs testify before the Senate Judiciary Committee on keeping kids safe online. It left us wondering: Why do lawmakers hold these hearings then fail again and again to pass federal laws to keep Big Tech in check? One thing was clear: The importance of keeping kids safe online is one of the few things that a lot of Democratic and Republican senators agree on. Take for example the SHIELD Act, a bill co-sponsored by members of both parties. One of those members is Democratic Sen. Amy Klobuchar of Minnesota. She told Marketplace’s Lily Jamali it’s hard to get bills like that through Congress given how much influence tech companies wield in Washington.
The business of minting cryptocurrencies here in the United States is growing bigger by the day. In January 2020, just 3.4% of the world’s bitcoin mining took place here. That figure ballooned to almost 38% in just two years. As we’ve talked about on this show, mining bitcoin and some other cryptocurrencies burns through a lot of electric power. The Energy Information Administration has been interested in tracking this activity, sifting through articles in the media and company reports. But the federal agency has decided to start collecting information from cryptocurrency miners themselves about where they operate and how much energy they use. Marketplace’s Lily Jamali asked Mark Morey, senior adviser for electricity analysis at the EIA, about the project.
Back in the 1970s, the Tennessee Valley Authority built what remains one of the largest energy storage facilities in the world: a pumped-storage hydropower plant. A pump takes water from the Tennessee River, shoots it up a giant shaft and holds it there until electric power needs peak during the day. At that point, the water is allowed to drain back down, spinning turbines that can generate enough power for a million homes. It’s almost like a gravity-powered battery as big as a cathedral … buried deep inside a mountain. Marketplace’s Lily Jamali spoke with Robert Kunzig, a freelance journalist who recently wrote about this in depth for the publication Science. He says pumped-storage hydro is attracting a lot of interest, thanks in part to generous tax credits from the 2022 Inflation Reduction Act.
Last Friday, Apple’s long-awaited contribution to the virtual reality headset market finally hit stores across the U.S. Apple CEO Tim Cook promised the new technology would be nothing short of revolutionary when he unveiled it last summer. But let’s not forget the fate of the Google Glass, the glasses with a built-in display and camera first released by Google in 2013 and formally ended a decade later. Marketplace’s Lily Jamali spoke to Lance Ulanoff, U.S. editor-in-chief of TechRadar, for his take on the Vision Pro. Ulanoff said Apple’s new headset just might catch on, thanks to what Apple calls “spatial computing.”
Companies vying for AI dominance have told us their stories, but this week they showed us their numbers, and there is a clear front-runner. Plus, a court struck down Elon Musk’s $56 billion pay package, but it’s the announcement that his startup Neuralink did its first human brain implant that has us really scratching our heads. First, though, a look back at Wednesday’s Senate hearing that put tech execs, politicians and families affected by online child sex abuse in a room together on Capitol Hill. Marketplace’s Lily Jamali is joined by Anita Ramaswamy, columnist for Reuters Breakingviews, for her take on these stories.
The universe of industries that make money off dying in this country is extensive, and tech entrepreneurs have managed to insert themselves into various corners of it. That’s all according to culture journalist Mihika Agarwal, who’s been reporting on the grief tech industry — including ghost bots, the chatbots that are supposed to help us process grief. Marketplace’s Lily Jamali spoke to Agarwal about her reporting.
In 2021, the Biden administration put out a report about gaps in the supply chain for electric vehicles. It estimated global demand for lithium and graphite would grow by more than 4,000% by 2040 if the world were to achieve the climate goals laid out in the Paris accords. These materials, along with copper, nickel and others, are critical to green technologies. And there is a global fight over their supply, one that Reuters correspondent Ernest Scheyder documents in his new book, “The War Below: Lithium, Copper, and the Global Battle to Power Our Lives.” He told Marketplace’s Lily Jamali about why lithium, in particular, is in such high demand and the challenges of bringing it to market.
By 2030, there are expected to be up to 11 million hybrid or electric vehicles in the United Kingdom, according to the Local Government Association. But there are currently only around 45,000 mechanics who are qualified to fix and service them. Unless more people sign up to be EV mechanics, drivers in the U.K. might find themselves with an electric car they can’t get fixed or afford to insure. We’ll hear more from BBC reporter Frey Lindsay.
In rural North Dakota, an old, coal-fired power plant is being retrofitted to capture emissions before they enter the atmosphere and store them underground. $890 million from the 2022 bipartisan infrastructure law will go towards that and two similar projects in California and Texas. Critics take issue with spending taxpayer money to kick the tires on “carbon capture and storage” technology. Among those critics are Catherine McKenna, Canada’s former minister of environment and climate change. She’s now CEO of Climate and Nature Solutions, an advisory firm, and chairs the UN’s expert group on net-zero commitments.
On the show today, Middle Eastern sovereign wealth funds have parked a whole lot of money in Silicon Valley. Saudi Arabia’s Public Investment Fund, for one, spent more than $31 billion on 49 venture deals, up 33% in 2023. Why does the tech industry find it so hard to break up with Middle East money? Plus, Netflix changes up its business model — again. We look at why the streaming giant sees even more ads in its future. But first, job cuts continue across the tech landscape. Even TikTok, with its $225 billion valuation and 150 million active users in the U.S. alone, is letting people go. Marketplace’s Lily Jamali is joined by Natasha Mascarenhas, reporter at The Information, for her take on these stories.
The World Court is expected to rule Friday on whether to grant emergency measures to stop the war in Gaza. South Africa has accused Israel of carrying out genocide in the Palestinian enclave. Israel says it’s targeting Hamas militants – not civilians – in response to the deadly Hamas attack of Oct. 7. But more than 25,000 Palestinians have been killed in Israeli strikes, and according to Corey Scher of the City University of New York and Oregon State University’s Jamon Van Den Hoek, nearly half the buildings in Gaza have been damaged or destroyed. Marketplace’s Lily Jamali spoke to Scher and Van Den Hoek about their work mapping the destruction with satellite radar technology.
It’s hard to disappear these days. Everything from renting property and using a credit card to working a job leaves a digital footprint. But just because it’s hard to vanish from the virtual world doesn’t mean people aren’t trying. Some do it out of necessity, to escape violence or persecution. Others do it out of curiosity, pursuing total anonymity just to see how far they can take things. Marketplace’s Lily Jamali spoke with Hal Triedman, a privacy engineer who recently wrote about the “extreme privacy” community for the online magazine Reboot.
AI can be used for unsavory things, like any technology. But researchers at the nonprofit Global Fishing Watch have revealed a promising use case — enlisting AI to accurately track human activity on the oceans, according to its new study published in the journal Nature. There’s a lot out there that has long floated under the radar of monitoring systems, including the so-called dark fleets involved in illegal and unregulated fishing. Marketplace’s Lily Jamali spoke with David Kroodsma, director of research and innovation at Global Fishing Watch, about the group’s work.
It’s been almost two weeks since several investment products tied to bitcoin started trading on old-school financial markets. These bitcoin ETFs have made it easier for everyday investors to place bets on the crypto market, and in the days since federal regulators gave the green light, investors have poured nearly $2 billion into the new bitcoin funds. But probably not the crypto purists, says Joel Khalili, who reports on the industry for Wired. Marketplace’s Meghan McCarty Carino spoke with Khalili about crypto early adopters, who, he says, are quite happy to stay on the fringes of the financial system.
On the show today, the Food and Drug Administration expanded its approval for CRISPR gene-editing therapies. We look at the affordability of these treatments, which can cost well into the millions of dollars. Plus, is bad marketing stunting health tech companies? More on how startups can up their game. But first, at this week’s World Economic Forum in Davos, Switzerland, there were 32 scheduled events devoted to AI. When they weren’t comparing private jets, business executives were busy asking, “How do you make money off AI?” Marketplaces’ Lily Jamali is joined by Christina Farr, a health tech investor at OMERS Ventures, for her take on these stories.
The Securities and Exchange Commission’s recent approval of spot bitcoin exchange-traded funds means that for the first time, people can invest in funds that include bitcoin with no crypto wallet required. Demand for the original cryptocurrency is only expected to grow, and bitcoin mining operators are in position to satisfy it. Two years ago, Marketplace’s Lily Jamali visited one in upstate New York. Stacks of computers burned through tons of power to generate new bitcoins, she reported. Texas is now a preferred hub, and Ben Hertz-Shargel of the consultancy Wood Mackenzie says the SEC’s move will be felt there.
While Marketplace’s Lily Jamali was at CES last week in Las Vegas, she took her first ride on the Vegas Loop, built by Elon Musk’s the Boring Co. In 2013, Musk floated the concept of a hyperloop as a way for people to travel long distances at superfast speeds via pods in vacuum-sealed tubes. The Vegas Loop, as Lily found out, is not that. Developing actual hyperloop technology is hard and costly. Just ask Hyperloop One, a startup that recently shut down after a decade of trying. Lily recently spoke with Bloomberg’s Sarah McBride about Hyperloop One’s demise and what it means for the tech sector’s larger ambition to create hyperloop transport systems.
One consequence of climate change is more frequent and severe droughts. And that has water-stressed communities looking for new sources of drinking water. Today, Marketplace’s climate podcast “How We Survive” and host Amy Scott take a look at how technology can help.
Last year, the University of Michigan’s National Poll on Healthy Aging found that 1 in 3 adults between 50 and 80 years old said they felt isolated. Enter ElliQ, the robot companion created to alleviate loneliness in older adults. She’s programmed to be inquisitive and empathetic and is designed to sit in your home and keep you company. Marketplace’s Lily Jamali spoke with Dor Skuler, CEO and co-founder of Intuition Robotics, about why he thinks a robot is the right tool to address loneliness.
On the show today, tech investors are among the 100,000-plus people who’ve descended on Las Vegas for this year’s CES. They’re looking for the next big thing in tech and trying to make sure they don’t throw money at the next big dud. Plus, CES showcases the latest in age tech — products meant to make getting older easier, more comfortable and less lonely. But first, artificial intelligence is a big theme at the gathering this year, and the technology is becoming a regular part of people’s work lives. That’s according to a new survey from Tech.co. Marketplace’s Lily Jamali is joined by Jewel Burks Solomon, managing director at Collab Capital, and Katie Roof, reporter at Bloomberg, for their take on these stories.
We’re a few days into CES now, and amid the demos, launches, meeting, greeting, keynotes and all the walking, there’s one thing on a lot of people’s minds: sleep. So, Marketplace’s Lily Jamali stopped by the National Sleep Foundation’s booth to meet some folks there thinking about sleep. She spoke with Biquan Luo, co-founder and CEO of Lumos Tech, whose company makes what looks like a regular sleep mask, but has embedded LED lights. It’s designed to help recalibrate a user’s sleep schedule.
CES is many things — including a gadget fest and a glimpse into the kind of technology we might be using a month or a decade from now. CES also hosts one of the biggest auto shows on the planet, which is why it’s worth noting that General Motors, Ford and Chrysler aren’t here this year. The United Auto Workers strike ended just a few months ago. General Motors, specifically, is still regrouping after the implosion of its robotaxi startup Cruise. Meanwhile, Tesla’s Autopilot driver assistance is under pressure from regulators. The idea of reaching fully autonomous driving — what’s known as Level 5 in the tech sector — is starting to feel out of reach. And maybe that’s OK.
Marketplace’s Lily Jamali spoke to Trevor Curwin, director of strategic partnerships at Sheeva.AI, an automotive payments company, from the CES floor about the troubles and outlook for the auto industry’s tech ambitions.
This week, more than 100,000 people from around the world — including staff from “Marketplace Tech” — are gathered in Las Vegas to talk tech at the annual Consumer Electronics Show. CES this year features more than 4,000 exhibitors, from small startups to tech giants like Amazon, Intel and Sony. There’s so much to see in so little time, so Marketplace’s Lily Jamali spoke with Gary Shapiro, president and CEO of the Consumer Technology Association, which runs CES, about what to watch for at this year’s event.
Last June, President Joe Biden flew to Silicon Valley to tout the massive federal investment in clean energy made possible by the Inflation Reduction Act. For a long time though, women have been largely shut out of clean tech jobs. And an investigation by the nonprofit newsroom The Fuller Project, reported by Kate Gammon, found that last year, women filled just 32% of green energy jobs, up just 1 percentage point since 2008. Marketplace’s Lily Jamali spoke with senior editor Aaron Glantz about The Fuller Project’s sometimes graphic findings.
On the show today, shares of Apple touched a seven-week low this week after Barclays downgraded the company. What does the dreaded “sell” rating say about expectations for the Cupertino tech giant? Plus, telling AI from reality might get easier in 2024 thanks to tools that can help with that, and a preview of other personal tech to watch for in the year ahead. But first, Tesla CEO Elon Musk set an ambitious goal at the beginning of 2023 — sell 2 million electric vehicles by the end of the year. The company came pretty close to that sales goal with 1.85 million deliveries; that, compared with 73,000 EVs sold by Ford (if you round up). However, Tesla did fall behind China’s BYD as the EV sales leader for the first time. Marketplace’s Lily Jamali is joined by Joanna Stern, senior personal technology columnist at the Wall Street Journal, for her take on these stories.
A former Harvard misinformation researcher named Joan Donovan recently filed a whistleblower complaint against the university. In it, she accused officials of bowing to tech giant Meta when she was ousted from her position following a $500 million donation from the charity of Meta CEO Mark Zuckerberg. Harvard denies Donovan’s accusations, but the fallout spotlights the influence Big Tech can have on academic institutions. Marketplace’s Lily Jamali spoke with Katie Paul, director of the Tech Transparency Project, about how industry funding can come with strings attached.
For reporters covering Facebook, getting the real story has only become harder since the release of the “The Facebook Files” in 2021. The Wall Street Journal series, based on documents provided by whistleblower Frances Haugen, exposed the inner workings of the company now known as Meta, from its lax rules for VIPs to internal research on Instagram’s impact on teens. Jeff Horwitz, a reporter for The Wall Street Journal, writes about the challenge of covering the company in his new book “Broken Code: Inside Facebook and the Fight to Expose Its Harmful Secrets.” Marketplace’s Lily Jamali spoke with Horwitz about how he’s covered Facebook and Meta and how Meta’s platforms have changed over the years.
Growing up a closeted child in the rural Midwest, Charlie Sprinkman always hoped he could one day connect with others in the queer community. Now, as an adult, he lives in Portland, Oregon, where he manages a team at a consumer packaged goods company. In his spare time, he combines skills from his day job with a knack for tech to put queer-owned businesses that he’s visited across the U.S. onto a digital map he’s created, called Everywhere Is Queer. What started as a small project last year, has now gone global.
Artificial intelligence can feel abstract, so we’ve come to depend on certain narratives to try and make sense of it all. Some of the language we use to describe AI and our interactions with it is rooted in religious ideas. Are you bracing for the apocalypse? Have you been blessed by the algorithm or consulted with a Robo Rabbi lately? The deification of AI, whether it’s done consciously or not, is something Beth Singler studies as a professor of digital religions at the University of Zurich in Switzerland. Marketplace’s Lily Jamali spoke to Singler about religious tropes in the narratives we consume and share about AI.
It wasn’t all that long ago when “the Metaverse” was being pushed hard in certain corners of the Big Tech universe. What was it? It wasn’t always clear — something about a virtual but realistic place where, we were told, we’d be hanging out with friends, holding office meetings and even buying property. Fast forward to today and not many people are talking about it much anymore. Marketplace’s Lily Jamali spoke with Ed Zitron, writer and CEO of EZPR about what happened to the hype.
Next year marks 15 years since Bitcoin’s launch. 15 years is a drop in the bucket in historical terms, but literally a lifetime for teenagers. Yanely Espinal, host of Marketplace’s “Financially Inclined” podcast, has been talking to teenagers about crypto and she says they have so many questions. She spoke with Marketplace’s Lily Jamali about how teachers are trying to figure out how to handle crypto-curious students.
In 2023, we said goodbye to a service you might not have known was still around — DVD delivery from Netflix, now a giant in streaming. With a collection of more than 100,000 titles available for delivery in those red, paper envelopes, the DVD service retained some utility even years into the company’s transition. But Netflix pulled the plug on the service in September. Marketplace’s Lily Jamali spoke with Slate writer and editor Sam Adams about what we lost with its demise.
Growing up on the Northern Cheyenne Indian Reservation in Montana, Michael Running Wolf was especially aware of the importance of language. For decades, it was illegal under U.S. law to speak Native languages in schools. So in regard to learning them, generations of Indigenous children went without. Running Wolf grew up to become a computer scientist, landing a job working on Amazon’s virtual assistant, Alexa. A few years ago, he started to wonder how he might get something like Alexa to speak Cheyenne and other Indigenous languages. That has become his lifelong mission.
The thing we call “the cloud” might sounds harmless, but that seemingly abstract place where the details of your digital life get stored takes a heavy toll on the environment. Marketplace’s Lily Jamali spoke with Steven Gonzalez Monserrate, a postdoctoral researcher in the Fixing Futures training group at Goethe University in Frankfurt, Germany, about his research on cloud data centers and their effect on the health of the planet.
It’s Friday, which means it’s time for Bytes: Week in Review. On the show today, a trio of legal stories dominating Big Tech coverage. As OpenAI and Microsoft stare down allegations of copyright infringement, 11 nonfiction authors, including some Pulitzer winners, have joined a lawsuit against both companies. Plus, Apple pauses sales of two of its latest Apple Watch models. But patent problems might not put much of a dent in the company’s holiday haul. First, though, Google settled a 2021 antitrust lawsuit brought by 36 states and Washington, D.C., in September. This week, we learned that Google is paying $700 million as part of that settlement. Marketplace’s Lily Jamali is joined by Wired senior writer Paresh Dave, who explains what prompted the states to file suit in the first place.
More than a million electric vehicles were sold in the U.S. this year, but despite that some automakers announced a slowdown in EV production this fall. As more drivers make the switch to electric, the availability of public places to juice up those cars hasn’t exactly kept pace. Back in 2021, the federal government set aside $7.5 billion to build tens of thousands of chargers across the country. But the project has barely broken ground in the two years since. Marketplace’s Lily Jamali spoke with Marketplace reporter Meghan McCarty Carino about the issue, which she’s been following as both a reporter and an EV driver. She said relying on public chargers has only become harder.
By one estimate, “lab-grown diamonds” make up a $14 billion market. And the world’s largest jewelry maker, Pandora, is betting that that market will only grow. Pandora says it will stop selling mined diamonds and is expanding its lab-grown diamond range. The brand says growing diamonds in a lab is more environmentally sustainable than mining, and also happens to be more affordable, thanks to cost-effective production methods. The BBC’s Leanna Byrne has more on how lab-grown diamonds are made and who’s buying them.
When Google unveiled its answer to OpenAI’s ChatGPT this month, Gemini, the pitch was: AI that can run efficiently on everything from data centers to your smartphone. But it came with a caveat for users in the UK and the European Union: you can’t use it there, for now. After the EU’s recent passage of the AI Act, Marketplace’s Lily Jamali spoke with Andrea Renda of the Center for European Policy Studies. He says Google is trying to convince European lawmakers that Gemini complies with the continent’s tough privacy law, the General Data Protection Regulation (GDPR). Renda says the GDPR is likely why Gemini hasn’t made it to Europe, yet.
The U.S. is one of just a handful of countries without a national paid family leave program. As a result, offering those benefits has been left up to individual states and employers. Thirteen states and Washington, D.C., currently offer paid family leave programs, but they’re not always easy to navigate. Reshma Saujani, founder and CEO of Moms First, says this complicated system means workers lose an average of $10,000 in wages by taking that leave without being paid. That’s why her organization released an AI chatbot to help people in New York navigate their state’s paid leave program.
On the show today, Epic Games won its antitrust lawsuit against Google this week. What it means for the players and why the rest of Big Tech is watching. Plus, Netflix releases viewing data for its entire streaming catalog for the first time. What did we all watch? But first, it took 37 hours of negotiations for the European Union to pass what’s being called the world’s most ambitious law regulating artificial intelligence. Now the hard part: hashing out the details. Marketplace’s Lily Jamali is joined by Maria Curi, tech policy reporter at Axios, for her take on these stories.
Warning: This episode includes sensitive content about the sexualization of children.
For several months now, reporters at The Wall Street Journal have been looking at the algorithms that recommend content on Meta’s platforms, specifically Facebook and Instagram. They’ve found that those algorithms promote child sexual abuse on a mass scale to users who show sexual interest in kids. Meta argues that it uses sophisticated technology, hires child-safety experts and reports content to help root predators out. But the problem persists, according to Wall Street Journal reporter Katherine Blunt. She told Marketplace’s Lily Jamali what she learned by setting up test accounts, including some that followed young influencers on Instagram.
In software development, bugs in the code are inevitable. That’s why companies push out software updates so often. But there is a specific kind of bug that is especially worrisome, something called a “zero day.” It’s a bug no one knows about — not even the software company — so it hasn’t been patched and is vulnerable to hackers. Dina Temple-Raston, host of the podcast “Click Here,” has more on this story.
Since 1974, an international standard has governed the assignment of two-letter identification codes to every country and territory on Earth. When the internet came along, those codes were used in website domain names, and it didn’t take long before outside companies started using them too, paying premiums for some particularly marketable codes. Marketplace’s Lily Jamali spoke with journalist Amy Thorpe about the profitable domain name marketplace.
Remember Apple’s “Get a Mac” campaign from 2006? They featured actor Justin Long as the hip Mac computer personified in conversation with a noticeably less cool John Hodgman playing a PC. Seventeen years and plenty of tech releases later, it seems the stereotypes in those ads never really went away. Take, for example, a recent TikTok trend in which women respond to the question, “He’s a 10, but he has an Android phone. What’s his new rating?” For some, the answer is 1 or 0. Marketplace’s Lily Jamali spoke with Brian Chen, personal tech columnist at The New York Times, about “green bubble shaming.”
On today’s Tech Bytes: Google launches its AI tool Gemini into the public arena — finally. Plus, ousted congressman George Santos becomes a star on Cameo. But first, Spotify CEO Daniel Ek said the music streaming giant is cutting 17% of its workforce. Here’s the thing, though: The size of Spotify’s user base is actually growing right now. Marketplace’s Lily Jamali is joined by Anita Ramaswamy, columnist at Reuters Breakingviews, for her take on these stories.
If you use the internet, you have undoubtedly been asked to consent to cookies. They remember our log-in information and also track things like what we’re reading and buying. Trying to avoid cookies can feel pretty pointless and exhausting to the point where privacy experts have named the phenomenon “consent fatigue.” Marketplace’s Lily Jamali spoke to Matt Schwartz, policy analyst for Consumer Reports, about how we got here.
For years, Facebook, now renamed Meta, has offered a code called pixel to businesses. By embedding pixel on their websites, those businesses can collect information on users, then target them with ads on Meta’s social media platforms. The investigative news website The Markup has been looking into how some of the personal information pixel gathers is shared back with the tech giant. Meta says its policies make clear that advertisers should not send sensitive information about customers through its business tools.
But Colin Lecher, co-author of a new Markup investigation, is reporting that students are among those the pixel code tracks.
Last week, a Virgin Atlantic passenger jet traveled from London to New York powered 100% by sustainable aviation fuel, or SAF. The low-carbon fuel came from feedstock that included used cooking oil and waste animal fats. Critics call the flight a gimmick, and to be clear, right now SAF makes up a tiny slice of the fuels airlines use to get us places. Marketplace’s Lily Jamali spoke with Louise Burke, an energy analyst and vice president of business development at Argus Media, who says that could change.
When Section 702 became law in 2008, the intelligence community argued collecting phone calls, texts, and emails of people outside of the U.S. could protect against terrorism. But the communications of many Americans have also been collected, all without the required warrants. Now, Section 702 is set to expire at the end of the month. Marketplace’s Lily Jamali spoke with Elizabeth Goitein, senior director of liberty and national security at the Brennan Center for Justice, about what members of Congress are considering as they decide whether to extend Section 702.
On today’s Tech Bytes: apologies, profanity and accusations of blackmail. It’s just another week in the life of Elon Musk. Plus, ultra-fast-fashion retailer Shein confidentially files for an IPO and seems to be trying to bolster its image. But first, one year ago this week, OpenAI released ChatGPT to the public for the first time. Within five days of its launch, ChatGPT already had one million users. From writing holiday menus to college essays to wedding vows, ChatGPT has been there. Marketplace’s Lily Jamali spoke with Natasha Mascarenhas, reporter for The Information, for her take on the week’s tech news.
This time of year, companies tend to open their wallets and choose where they choose to advertise. Those ad dollars are the lifeblood of X, the former Twitter. In the last quarter of 2021, almost 90% of Twitter’s revenue came from ads. That business model was already showing signs of wear after when Elon Musk took over. Now, as the Israel-Hamas war rages on, a new controversial post by Musk has accelerated the flight of advertisers. New York Times journalist Ryan Mac spoke with Marketplace’s Lily Jamali about how the fallout of fleeing advertisers could affect the platform.
This week, TikTok parent ByteDance said it’s retreating from mainstream video games altogether. Earlier this year, Epic Games, the maker of Fortnite, a game that has had more than 400 million “unique registered users” since its 2017 launch, announced hundreds of layoffs as well. They’re just some examples of the wave of layoffs hitting game companies around the globe. Marketplace’s Lily Jamali spoke with Los Angeles Times reporter Sarah Parvini, who covers the video game sector. In a piece just last week, she wrote that the industry is deep in downsizing mode.
From being your own boss to doing work you actually like, the perks of influencer life have drawn in plenty of creators to an industry valued at $250 billion. Take Sid Raskind, whose goofy lifehacks have earned him millions of followers on TikTok and Instagram. Still, Yanely Espinal, host of the podcast “Financially Inclined,” told Marketplace’s Lily Jamali that younger would-be creators should understand what it takes to make it.
Despite half the world’s population being female, there are still few technologies on the market to help manage the symptoms of menopause. Why is there a reluctance to invest in “menotech,” and is that changing? The BBC’s Elizabeth Hotson looked into the menotech products on the market and how the industry is evolving.
This week, the shakeups and confusion at OpenAI have come to a conclusion. Sam Altman returns to his position as CEO at OpenAI after its board fired him, which upset most of the company’s staff as well as others invested in OpenAI’s work in the generative artificial intelligence sector. Plus, Ryan Vogt resigned as CEO of the driverless tech startup Cruise, following a series of traffic collisions and accidents. On top of all that, Changpeng Zhao, the founder of cryptocurrency exchange Binance, pleaded guilty to money laundering violations. What do venture capitalists think about all these disruptions and where will their money go now? Marketplace’s Lily Jamali is joined by Jewel Burks Solomon, managing partner at Collab Capital, for her take on those stories.
For the most part, it’s not too hard to get access to movies from the last decade or even the last century. But if you want to experience a video game from before, say, the ancient era of 2010? Good luck. A new report from the Video Game History Foundation and the Software Preservation Network finds that 87% of those older games are “critically endangered.” They’re not commercially available to the public unless fans have dozens of different old systems to play them on or travel to an archive in person and play them there. In other words, the roots of this hugely influential artistic and cultural medium are in danger of being lost. Marketplace’s Meghan McCarty Carino spoke with Phil Salvador, library director for the Video Game History Foundation, about the report.
Do you remember what your dream job was as a kid? We’re guessing that “YouTuber” was not on the list. Well, turns out vlogger/YouTuber was the top career choice for almost 30% of 8-to-12-year-olds who were surveyed a few years back. And across the country, camps and afterschool programs are cropping up to teach them how. Marketplace’s Lily Jamali spoke with Washington Post columnist Taylor Lorenz, who visited a content creator camp in Texas, where children edit video, write scripts and, generally, get a head start on becoming internet pros.
It’s been a chaotic few days for the folks at OpenAI, including now-former CEO Sam Altman. To recap, on Friday the company’s board announced it had let Altman go, citing a lack of confidence in his “ability to continue leading OpenAI.” Several staff members then resigned and hundreds of others threatened to do the same if Altman wasn’t reinstated as CEO. That option is pretty much moot now that Microsoft — a major OpenAI investor — has hired Altman to lead a new AI research team along with former President Greg Brockman, who resigned in solidarity.
Marketplace’s Lily Jamali spoke with Reed Albergotti, tech editor at Semafor, about what the dramatic ouster was really all about.
By now you’ve heard that the trial of Sam Bankman-Fried is over. What was the verdict for the founder of the bankrupt cryptocurrency exchange FTX? Guilty on all seven charges, including fraud, money laundering and campaign finance law violations. Bankman-Fried will be sentenced in the spring. So how is the world of bitcoin and the blockchain faring now that it’s most famous ambassador will likely end up behind bars? Marketplace’s Matt Levin spoke with Laura Shin, a journalist who covers crypto and host of the podcast “Unchained,” about how people in the cryptocurrency world have been reacting to the SBF trial and what crypto enthusiasts are choosing to focus on next.
On today’s Tech Bytes, our review of the week’s biggest headlines, Meta strikes a preliminary deal with Chinese videogame maker Tencent, giving the company a chance to return to China 14 years after Facebook was banned there.
We also talk about the ransomware attack on a major Chinese bank, and how the Biden administration thinks American companies should respond to cyber extortion.
But first, a look at the recent revelations about Google and Apple’s complicated relationship. Earlier in its federal antitrust trial, Google said it paid Apple $18 billion a year to be the default search engine on iPhone web browsers. The government said that’s $18 billion worth of evidence of anticompetitive behavior. This week, a witness for Google accidentally disclosed the company was sharing 36% of ad revenue it made from Safari browser searches with Apple. Whoops!
Marketplace’s Matt Levin is joined by Anita Ramaswamy, columnist at Reuters Breakingviews, for her take on these stories.
The soundtrack to the modern workplace sounds a lot like a cacophony of familiar pings and notification sounds from digital communication tools like email, Slack, Zoom and Teams – all of which are supposed to make us more productive. But all too often they can feel overwhelming, interfering with, you know, actual work. On this episode of Marketplace Tech, Matt Levin speaks with “Marketplace” reporter Kristin Schwab about how a small business owner in Nevada who was struggling to keep up with all those pings, dealt with her situation and shares a few tips on how to not get overwhelmed by all those notifications.
Back in August, the autonomous vehicle industry was riding high. Fast-forward three months, and the California DMV has suspended the robotaxi company Cruise from operating anywhere in the state. Federal regulators have also opened a probe into multiple incidents involving Cruise cars. Andrew Hawkins, transportation editor for The Verge, has reported on the long-awaited autonomous vehicle revolution for years. In an interview with Marketplace’s Matt Levin, he explained the trust issues and other potholes in Cruise’s path, starting with a grisly accident in San Francisco.
Every tech company needs a good origin story. The startup garage, the dorm room and the hacker house are firmly embedded in American tech mythology. For hacker-entrepreneurs in Mexico, the border with the U.S. looms large. A subset of them hope to one day cross it and pitch their big idea to venture capitalists in Silicon Valley. One way there is to work the hackathon circuit in Mexico. That’s the subject of MIT anthropologist Héctor Beltrán’s new book “Code Work.” Beltrán details how coders gain currency in the field by participating in hackathons. Mexican politicians get something out of them too. The events are frequently sponsored by the government, with big promises of funding and support. But the prize, all too often, is a handshake and photo-op with a public official, and maybe a thank-you letter, but no real investment.
In just a few short years, shopping by livestream has become all the rage in China. Think QVC online and on steroids. Influencers, brands and retailers have swarmed apps like WeChat and Douyin — the Chinese version of TikTok — to hawk everything from makeup and clothes to cars and beef jerky. Viola Zhou and Caiwei Chen, reporters at Rest of World, have been writing about this $500 billion market and how it’s changing in a stagnant Chinese economy.
It’s Friday! Which means it’s time for our week-in-review show: Marketplace Tech Bytes. Meta announced this week that starting in 2024, Facebook and Instagram will start labeling political ads that use images generated by AI. But no… it’s hardly an AI crackdown. Plus, YouTube goes to war with ad blockers. A spate of uninstalls ensues! But first, WeWork, the co-working space provider, files for bankruptcy. What happened? And what’s next for the one-time golden child of Silicon Valley? Marketplace’s Lily Jamali is joined by Paresh Dave, senior writer at Wired, for his take on these stories.
“Stay in Oakland!” was the plea from many a diehard Athletics fan in the stands of the Oakland Coliseum this past baseball season as the team planned its move to Las Vegas. Some potential hurdles to a move remain unresolved, including a vote by Major League Baseball team owners next week on whether to allow it. Even if you don’t follow baseball, you may know the story of how, more than two decades ago, the cash-strapped A’s pioneered the use of high-tech data analysis in the sport. which came to be known as moneyball. Michael Lewis wrote a book about it. Brad Pitt did a movie about it. For more on how the A’s changed the game, Marketplace’s Lily Jamali called up Keith Law, senior baseball writer for The Athletic, who explained that the team found an edge by looking at what some would call nerdy stats, like on-base percentage.
Tuesday marks one month since the Palestinian militant group Hamas attacked Israel, killing 1,400 people and taking hundreds of hostages. Israel has responded by bombarding the Gaza Strip and killing more than 10,000 people there, according to the Ministry of Health in Gaza. The Israeli government has shut off power and fuel supplies to the more than 2 million people, mostly Palestinians, in Gaza. This weekend, Gazans suffered the third internet and phone blackout since Israel declared war on Hamas. Just over the border in Egypt, journalist Mirna El Helbawi has been working to enable people in Gaza to stay online and connected to the rest of the world. She’s part of a small group collecting donations of so-called eSIMs, which let users activate a cellphone plan on a mobile network without needing an actual SIM card.
Remember when President Donald Trump tried to ban TikTok? He called attention to the risk that American users’ data could fall into the hands of Chinese authorities who have ties to the app’s owners. A judge blocked the ban, but even if he hadn’t, experts say so much of our personal information is available to buy from run-of-the-mill data brokers. That includes information on Americans serving in the military, which can have big consequences for national security. Marketplace’s Lily Jamali spoke to Justin Sherman, senior fellow at Duke University’s Sanford School of Public Policy, about a new study he led in which his team tried buying just that kind of data.
This week, electric vehicle sales are in a slump. Last year, the competition among EV buyers was fierce, with consumers paying premium prices to drive one off the lot. But despite federal tax credits aimed at making them more affordable, the red-hot EV market isn’t so hot anymore. Plus, a year into ads on Netflix, the company is reporting that 15 million monthly active users are watching, and rewards for binging your favorite shows are in the works. But first, we’ll dive into the U.K.’s AI Safety Summit at historic Bletchley Park this week. Marketplace’s Lily Jamali is joined by Joanna Stern, senior personal technology columnist at The Wall Street Journal, for her take on those stories.
According to the FBI, email phishing attacks accounted for nearly $51 billion in losses over the past 10 years — and the number is only expected to grow with the introduction of artificial intelligence. Dina Temple-Raston from the “Click Here” podcast followed one company that is doing something new to fight the growing threat of scam emails: fighting AI with AI.
It’s been about seven months since leaders in tech signed an open letter calling for a temporary pause on artificial intelligence development. The gist was that the risks of advanced AI are too great for developers to keep tinkering with the technology in the absence of proper safeguards. That pause ultimately did not happen, and for some researchers, the core concerns in that letter still exist. Marketplace’s Lily Jamali spoke with Jonas Schuett, research fellow at the Centre for the Governance of AI, about a recent paper he co-authored that has a different take on the question of pausing development.
In 2017, then-MIT graduate student Joy Buolamwini shared the challenge of getting facial analysis software to notice her. “Hi camera, can you see my face? You can see her face. What about my face?” she asks the program as she stares at her webcam. It couldn’t “see” her until she wore a white mask. The reason, argued Buolamwini, who is Black, is because of algorithmic bias. Fighting it is one goal of the executive order on AI unveiled Monday by the Biden administration. Buolamwini, author of the new book “Unmasking AI,” told Marketplace’s Lily Jamali the executive order is a step in the right direction.
It was declared the winner of the search-engine wars way back in 1998. Fortune magazine said the company was poised for much bigger things. That company was, actually, Yahoo. As it turned out, that prediction didn’t age well. Of course, Google is the real winner of the battle for search engine dominance. How it got there is the subject of the U.S. Justice Department’s antitrust case against it. Google has just started mounting its defense as the 10-week trial nears its end. Much of the case hinges on the question of default settings on tech devices. Marketplace’s Lily Jamali spoke with her colleague Matt Levin about the role of those settings in the government’s argument.
This week, Marketplace Tech is introducing a new regular Friday segment called Bytes: a week in review, where we’ll dive into the major news stories of the week, giving you the context and information you need. And what a week it’s been in the tech industry! Disarray in Congress disrupts plans to deal with deepfakes ahead of the 2024 election. Also, the White House prepares an executive order on artificial intelligence, set for release as soon as next week. But the biggest tech headline of the week? Dozens of states are suing Facebook and Instagram’s parent company Meta for allegedly harming the mental health of its young users with “addictive” features aiming at keeping kids on their various social media sites at the risk of their well-being. Marketplace’s Lily Jamali is joined by Maria Curi, tech policy reporter at Axios for her take on those stories.
Here in the U.S., big tech is having a good earnings season as companies release their quarterly report cards this week. This, after a year marked by layoffs, with many tech workers going through the first industry downturn of their careers. China’s tech industry has been even more exposed. The world’s second largest economy is struggling. Turns out, a long resume isn’t always helpful to those thrown out of work, as a result. Marketplace’s Lily Jamali spoke with Marketplace’s China correspondent Jennifer Pak, who explained what’s being called the “curse of 35.”
Last year, the National Center for Missing and Exploited Children (NCMEC) got more than 10,000 tips about minors extorted in sexting scams. The number is even higher so far this year. And what authorities are noticing is that in a lot of these cases boys are the target. It often starts with direct messages on social media. Flirting leads to requests for explicit photos. And as soon as they hit send, the person on the other end threatens to share the photos unless they get paid. Freelance reporter Chris Moody wrote about what’s being called “sextortion” for the Washington Post. A warning: this conversation includes a mention of teen suicide.
As recently as August, Airbnb was doing brisk business in New York City, with more than 22,000 listings there. Two months and a citywide crackdown later, that number has fallen to just above 3,000, a decrease of more than 80%. Local Law 18, which took effect last month, requires hosts of short-term rentals on Airbnb, Vrbo and similar sites to register with the city and live in the property they’re renting out. Marketplace’s Lily Jamali spoke with Amanda Hoover, a staff writer at Wired, who’s been following the fallout from the new law.
The technology known as CRISPR is considered one of modern biology’s biggest breakthroughs. It allows scientists to edit genes, similar to how you cut and paste text in a word processor. More than a decade after pioneering CRISPR, Nobel laureate Jennifer Doudna of the University of California, Berkeley, is applying it to big problems, like chronic disease and climate change.Marketplace’s Lily Jamali recently met up with Doudna at Berkeley’s Innovative Genomics Institute. It’s a cluster of lab stations, researchers and very loud refrigerators where CRISPR is used to edit microbiomes.
Thousands of Israelis and Palestinians have lost their lives since Hamas gunmen staged their surprise raid on Oct. 7. In the wake of the attack, Israel’s defense forces have called up more than 350,000 reservists, about 4% of its population. The country’s booming tech industry could be affected more than most, given that so many younger Israelis work in the sector. Fast Company contributing writer Issie Lapowsky recently interviewed several of them, including an Israeli tech lawyer named Yitzy Hammer.
The talk of late at the Federal Communications Commission is whether to restore net neutrality. When the Barack Obama administration put those rules in place in 2015, the idea was to ensure that internet service providers — or ISPs — like Verizon and Comcast gave consumers fair access to the web and didn’t favor sites and services they controlled. But that mandate was repealed two years later under then-FCC Chair Ajit Pai, chosen by then-President Donald Trump. He argued that net neutrality would disincentivize companies from building their networks in low-income, urban and rural areas. Critics of the repeal argued that rural America’s ability to access the internet would be hurt. After the federal repeal, some states adopted their own net neutrality regulations while others didn’t, which provided a pretty great data set for researchers wanting to know: What would getting rid of net neutrality mean for internet access in rural areas?
The word “bacteria” doesn’t exactly evoke positive images, but scientists at Cornell University recently discovered a novel way to replicate and use a bacterium from Oneida Lake in New York state. It’s called Shewanella oneidensis, and it has a special affinity for the rare-earth elements — such as so-called lanthanides, metals that are important for clean, renewable energy technology. The bacteria can be used to process rare-earth metals through a method called biosorption, which is considered safer and less taxing on the environment than current means of extraction. Marketplace’s Lily Jamali discussed the findings with Buz Barstow, a professor of biological and environmental engineering at Cornell and a lead researcher on the project.
If you asked for an extension on last year’s taxes, the bad news is the filing deadline was yesterday. The good is if you got it in, refunds are expected to reach you faster than they have in recent years. The notoriously clunky technology behind the IRS is getting a massive update, thanks to a $60 billion cash infusion from last year’s Inflation Reduction Act. The IRS’ technology was considered cutting edge in the 1960s, but Erica Neuman, assistant professor of accounting at the University of Dayton, tells Marketplace’s Lily Jamali the IRS needs all the IT help it can get.
When you think of the early days of video games, the Fairchild Channel F console might not be the first brand that comes to mind. The Fairchild Channel F was released in 1976, before the more famous Atari released its console. It was also the first system to use individual game cartridges, thanks in large part to Jerry Lawson, a Black engineer at Fairchild. Marketplace’s Meghan McCarty Carino recently spoke with Anthony Frasier, CEO of ABF Creative and host of a podcast about Jerry Lawson called “Raising the Game,” about Lawson’s life and achievements.
Chinese automaker BYD is now the most popular EV in China and could soon beat Tesla as the No. 1 EV globally. As the Chinese auto market moves to electric, the playing field is getting crowded.
Whether it’s for travel, meals or event tickets, it’s hard to deny the allure of a good deal. And providing discounts through fraudulent means is a thriving business online. Once mostly relegated to the far reaches of the dark web, fraudsters are offering questionable deals to consumers on mainstream social media sites and messaging apps. That’s according to the online fraud prevention company Sift. Part of the scam is what is called an account takeover or ATO. Marketplace’s Lily Jamali spoke with Brittany Allen, a trust and safety architect with Sift, about why ATOs are increasing.
They say it’s harder to get into than Harvard: Y Combinator, YC for short, is “startup school” for tech founders. It takes applications twice a year. Being among the 230 startups accepted out of 24,000 means getting a half-million-dollar investment and access to mentors who’ve already made it. Airbnb, Reddit and DoorDash are on the alumni list. For most of its 18-year history, Y Combinator has been based in Mountain View, California, the heart of Silicon Valley. Recently, though, its center of gravity has moved about 40 miles north to San Francisco. YC opened a new office in June and now considers the city its headquarters. Garry Tan took over last year in a role once held by OpenAI CEO Sam Altman. Tan wants founders to be nearby, at least during the first three months they’re in the program. He told Marketplace’s Lily Jamali why during a walk through the city.
Last weekend, when Hamas launched a surprise attack on Israel, people around the world flocked to Twitter — now X — for up-to-the-minute information. What they found was a site crawling with misinformation: images captured months or years earlier in unrelated attacks, inaccurate claims about other countries entering the conflict, even a fake White House press release announcing billions of dollars in new U.S. aid to Israel made the rounds. And X’s owner, Elon Musk, promoting accounts known for spreading lies and hate didn’t help. The signal-to-noise ratio on X is worse than ever, said David Clinch, a founding partner of the social media intelligence agency Storyful and co-founder of Media Growth Partners. Marketplace’s Lily Jamali spoke with Clinch about what X users should remember when scrolling through the platform for news on the Israel-Hamas situation.
Almost one year after FTX collapsed, founder Sam Bankman-Fried is on trial for fraud. Crypto’s value has mostly recovered; users hope its reputation will too. Marketplace’s Lily Jamali spoke with Vicky Huang, a crypto reporter at The Wall Street Journal, about how the trial is affecting perceptions of the industry.
The lucrative NBC sitcom “Cheers” featured a washed-up baseball-player-turned-bartender, a spunky waitress and a bunch of regulars who hung out at the bar. By the end of its 11-season run in 1993, the show was getting 26 million viewers a week.Back then, the public could get a lot of information about how our favorite shows performed. But for streaming in 2023, that data is harder to come by. It was a sticking point in the five-month Hollywood writers strike. Members of the Writers Guild of America have until next week to ratify a new contract with studios that includes access to data like total hours streamed. But even that metric isn’t enough, Brandon Katz, a strategist at entertainment consulting firm Parrot Analytics.
Sand Hill Road in Silicon Valley’s Menlo Park is often referred to as the main street of venture capital. Funding from these influential firms can launch a startup into the big time — sometimes unicorn status. But just 2% of venture capital goes to all-female teams. That figure is even lower for Black women and Latina founders. A bill just passed by California lawmakers, SB 54, offers a first-in-the-nation push to gather the statistics on who’s getting all that highly sought-after cash. Gov. Gavin Newsom has until next week to sign it into law. Marketplace’s Lily Jamali spoke with reporter Hanisha Harjani of The Fuller Project about how it would work. The following is an edited transcript of their conversation.
The beauty industry is getting bigger and more lucrative, but beauty brand Olay says that with about 80% of beauty products going unused, there’s an ugly side to that growth. Startups in Sweden and Finland hope technology can reduce cosmetic waste by changing the way we shop.
A couple of weeks back, the news broke that a school district in Mason City, Iowa, was using ChatGPT to implement Iowa’s ban on books that include descriptions of sex acts. One book flagged was Buzz Bissinger’s classic “Friday Night Lights.” The thing is, that book includes no such descriptions, according to the author himself. Although the district reversed course, it’s an example of how more government officials are using artificial intelligence at work, in some cases leading to restrictions on tools like ChatGPT. Marketplace’s Lily Jamali spoke with journalist Todd Feathers, who covered this recently in Wired.
The humble keyboard is the unsung hero of our tech lives. It’s the thing that almost every great modern book or screenplay or even Instagram caption was first written on. And yet, very few people are writing about it. Designer and writer Marcin Wichary sought to change that with his new book “Shift Happens.” In it, he chronicles the sometimes contentious history of the keyboard. Marketplace’s Lily Jamali spoke to Wichary about his research, beginning with the very first typewriters.
If you’re a kitchen tech fanatic, the odds are good you’ve purchased or been gifted an Instant Pot. But Instant Brands, the maker of the Instant Pot, filed for bankruptcy in June. Susan Orlean, who writes Afterword, an obituary column in The New Yorker, said it seemed fitting to write an obit for the Instant Pot.
The European Commission has designated six of the largest tech companies on the planet as the “gatekeepers” of online services. You’ll know these names: Apple, Amazon, and Microsoft. Facebook parent Meta. Google and YouTube parent Alphabet. And, maybe you’re less familiar with this one: ByteDance, which owns TikTok. They’ve all got until March to comply with the continent’s new Digital Markets Act (DMA), which aims to give users more choice. For more, Marketplace’s Lily Jamali spoke with Sumit Sharma, a competition and antitrust senior researcher at Consumer Reports, who explained what the term “gatekeeper” refers to.
States across the country are considering “right to repair” laws. These laws require most electronics and appliance manufacturers to provide instructions and tools to consumers wanting to repair their products instead of paying company technicians for the service or, worst case, buying a replacement. It’s something that iPhone maker Apple has long been against, until last month, when the company suddenly announced its support for California’s bill. Marketplace’s Lily Jamali asked Brian Heater, hardware editor at TechCrunch, about Apple’s change of heart and what it means for consumers.
When’s the last time you used Microsoft Bing or Duck Duck Go to search the internet? Yeah, that’s no accident, say the U.S. government and several states. Next week, an antitrust case they filed against Google goes to trial. The original complaint notes Google accounted for almost 90% of all search queries in the U.S. And Googling only got us so far on this one, so Marketplace’s Lily Jamali called on Rebecca Allensworth, an antitrust lawyer and law professor at Vanderbilt.
When Mustafa Suleyman co-founded the AI research company DeepMind more than a decade ago, his goal felt ambitious, even a bit far-fetched: to build a machine that could replicate human intelligence. Now, he says, rapid progress in the development of AI means that goal could be met within the next three years, and the implications of that milestone are huge. Suleyman explores those implications in his new book, “The Coming Wave,” which came out this week. Marketplace’s Lily Jamali spoke to Suleyman, now CEO and co-founder of Inflection AI, about a core theme of the book: the question of containment.
Then-Twitter CEO Jack Dorsey banned them in 2019. Now, owner and Chair Elon Musk is officially bringing back political ads from parties and candidates to the company he renamed X, expanding its push into cause-based advertising. The move could boost revenue; some big brands have been less than eager to buy ads on the platform since Musk took over. X didn’t respond to a request for comment by the time of taping, but it has said it plans to expand its safety and elections team ahead of the 2024 elections in the United States. That, of course, would come after deep staff cuts. For analysis, Marketplace’s Lily Jamali had a chat with Jonathan Lemire, host of “Way Too Early” on MSNBC and the White House bureau chief at Politico, and Katie Harbath, a fellow at the Bipartisan Policy Center.
We know that artificial intelligence will change the workplace, and in some industries more than others. Also, perhaps, in some countries more than others. Today we bring you the view from China. Marketplace’s correspondent there, Jennifer Pak, has been speaking to companies and workers in creative industries about this thorny issue. She recently visited a Chinese company that’s been playing with AI to generate animation. Marketplace’s Lily Jamali spoke with Pak, who is in Shanghai, to explore how workers and businesses there are thinking about AI and work.
Worldcoin is using silver orbs to scan people’s eyeballs. The idea is to collect biometric data to verify whether an online account holder is indeed a human being. In some countries, the project is paying people in crypto for scanning their eyes, while in others, Worldcoin has been suspended from operating. The BBC’s Leanna Byrne went to a scanning site in London to try it out.
The UK’s “Online Safety Bill” is on Parliament’s agenda as members return next week. Supporters promise it would make Britain the safest place in the world to be online, protecting especially kids from harmful content. But while acknowledging its intent, U.S. tech executives say it deals a major blow to privacy. Meredith Whittaker, president of the nonprofit encrypted messaging app Signal, is an outspoken critic.
She’s concerned by a clause that lets British regulators mandate that citizens install surveillance software.
Just 3% of digital health venture capital investments in the United States between 2011 and mid-2020 focused on women’s health, and last year, women’s health startups raised a little more than $1 billion, not a lot in relative terms. Marketplace’s Lily Jamali spoke with Brittany Hawkins, co-founder and CEO of Elanza Wellness, who has been navigating these waters.
YouTube recently announced a partnership with Universal Music Group to launch a music AI incubator. Their goal is to come up with new artificial intelligence projects and protect artists. The venture comes after songs featuring AI versions of singers like Drake, Kanye West and Frank Sinatra got viral attention, raising questions around how copyright law applies to AI-derived music and who should be paid. Marketplace’s Lily Jamali spoke with Nilay Patel, editor-in-chief of The Verge and host of the Decoder podcast, about how the deal could breed innovation but also create serious problems.
According to the Pew Research Center, about one-third of Americans have at least one tattoo. Most get one to honor someone or make a statement. But a nanoengineer in Colorado, a tattoo artist to the stars and a former doctoral student have long-term hopes for smart tattoos with a health purpose. They’re starting with ink that can appear and disappear with different kinds of light.
Video games are about a lot more than having fun. They also give us narrative lessons and messages about the economy and culture — issues that often affect the people who make them. “Marketplace Morning Report” host David Brancaccio has been reporting on this in a series called “Skin in the Game.” The series took him to Oakland, California, for a visit to a nonprofit group called Gameheads. Marketplace’s Lily Jamali spoke with David about how the medium is giving students at Gameheads an outlet to translate their personal experiences into stories.
This year could become the hottest one ever recorded. In reporting on the climate crisis, carbon dioxide gets most of the headlines. But molecule for molecule, methane is a far more potent greenhouse gas. It’s odorless and colorless, making it difficult to detect. While CO2 can linger in the atmosphere for centuries, methane lasts more like seven to 12 years. And because methane is so potent, the ability to quickly detect and fix leaks could have an immediate climate benefit. The nonprofit Carbon Mapper tracks greenhouse gas emissions by flying planes with imaging spectrometers over oil and natural gas hubs and other spots where leaks can cluster. But to scale things up, it’s working with NASA’s Jet Propulsion Laboratory on an instrument that can detect methane releases from space. Marketplace’s Lily Jamali recently spoke about the mission and its mechanics with JPL senior research scientist Rob Green at the lab’s campus in Pasadena, California, outside the “clean room” where the instrument has been developed.
It can be easy to overlook the people behind all the technology we use. But a startup based in India called Karya is putting them front and center, both in its method and its marketing. The company’s stated goal is to alleviate poverty for Indians living in low-income communities by paying them approximately $5 per hour, a wage that’s higher than the market rate, to create data. Marketplace’s Lily Jamali spoke with Vivek Seshadri, Karya’s chief technology officer and co-founder, about how his company fits into the lucrative data collection business.
To contain the opioid crisis, health and law enforcement agencies have turned to technology to monitor doctor and patient prescription data. But experts have raised questions about how these systems work and voiced concerns about their accuracy and potential biases. Plus, some patients and doctors say they’re being unfairly targeted. Today, we hear from Sam Whitehead and Andy Miller of KFF Health News about the real-world complications this artificial intelligence is bringing.
The thing we call “the cloud” might sound harmless, but that seemingly abstract place where the details of your digital life are stored takes a heavy toll on the environment. Marketplace’s Lily Jamali spoke with Steven Gonzalez Monserrate, a postdoctoral researcher in the Fixing Futures training group at Goethe University in Frankfurt, Germany, about his research on cloud data centers and their effect on the health of the planet.
Warning: This conversation isn’t appropriate for all listeners.
YouTube’s recommendation algorithm has always been key to keeping users on the site. Watch a cute cat video, and the platform spews countless more of the same. But that also applies to harmful content, which the YouTube algorithm sometimes serves up not just to adults, but also to kids. Well, this month, Google-owned YouTube said it’ll stop displaying recommended videos to some users who have turned off their watch histories. Marketplace’s Lily Jamali discussed this with Katie Paul, director of the Tech Transparency Project, an organization that “seeks to hold large technology companies accountable.” Paul said controls on the recommendation algorithm on the site’s homepage are vital.
Deepfakes are just one example of how disinformation-filled digital media are making the rounds as we creep toward the 2024 national elections. These efforts to manipulate voters with the help of artificial intelligence and other tech tools are being crafted by activists, propagandists and political campaigns. Marketplace’s Lily Jamali spoke with Susan Gonzales, CEO of the nonprofit group AIandYou, about what the nation’s first “AI election” could look like.
Hollywood is a month into its first double labor strike since 1960. The Writers Guild of America hit the picket lines in May, and in July, screen actors represented by SAG-AFTRA joined them on strike. Both unions want higher pay, better residuals and protections from artificial intelligence. Yet as actors and writers fight to limit the use of AI, the film and TV studios are hiring for a growing number of AI-related jobs. For an update on where things stand in Hollywood’s labor dispute, Lily Jamali spoke with Lucas Shaw, managing editor for media and entertainment at Bloomberg News.
Warning: This episode contains references to sexual abuse and violence.
Whether for a hookup or to find true love, 3 out of 10 American adults say they have used a dating app, according to the Pew Research Center. But an investigation out Wednesday from Mother Jones looks into how these apps can also incubate abuse, finding that companies like Grindr and Match Group have failed to protect some of their users from predators. At the heart of this story is this question: Is that the companies’ responsibility? The tech industry has long argued the answer is no, thanks to Section 230 of the Communications Decency Act, which protects internet companies from liability for content posted xx on their sites. Abby Vesoulis is the author of the Mother Jones investigation. Her story begins with Matthew Herrick, whose ex-boyfriend created fake profiles of him on Grindr.
If you drive an electric vehicle, you are familiar with the nagging fear that your EV will run out of battery power. A company in Sweden is trying to change that with technology that allows electric vehicles to charge while driving, with the power coming from the road itself. The BBC’s Adrienne Murray reports that it would be the first of its kind.
We’re quickly coming up on one year since ChatGPT was released to the public. In that time, it and other generative AI tools have placed artificial intelligence front and center in a larger discussion about the future of work, art, ethics and pretty much everything else. So, what do Americans think about AI now? The upshot is that many of you are checking the “somewhat concerned” and “mostly concerned” boxes on this one. And it seems like Democrats and Republicans are generally on the same page regarding the future of AI. Marketplace’s Lily Jamali discussed the question with Ryan Heath, global tech correspondent for Axios, who recently combed through several surveys to get a sense of the country’s current sentiment toward AI.
Almost three years later, the 2020 presidential election is hardly in the rearview mirror. Big questions remain about how algorithms spread polarizing content on the social media platforms that so many Americans turn to for news and information. For answers, academics across the country have been collaborating with Meta, which owns Facebook and Instagram. The result? Four studies that look at online polarization and ideological segregation among users on both platforms over three months during the 2020 election campaign. Marketplace’s Lily Jamali spoke with New York University’s Joshua Tucker, one of the academics who worked on these reports. He walked her through what he considers the top three findings.
The artists, producers, designers, and others who make your favorite video games have the technical chops to make it in the industy. But they also bring their personal stories and experiences to the job — and they’re able to take players along. Gameheads, a nonprofit based in Oakland, California, is teaching the next generation of developers how to do that, encouraging them to incorporate themes from their own lives, like gentrification and mental health, into the games they create. Lisette Titre-Montgomery is a veteran art director in the game industry and a Gameheads instructor. She shared how she got started and why she’s helping others break into the business of making games.
Artificial intelligence can feel abstract, so we’ve come to depend on certain narratives to try and make sense of it all. Some of the language we use to describe AI and our interactions with it is rooted in religious ideas. Are you bracing for the apocalypse? Have you been blessed by the algorithm? Have you consulted with a Robo Rabbi lately? The deification of AI, whether it’s done consciously or not, is something Beth Singler studies as a professor of digital religions at the University of Zurich in Switzerland. Marketplace’s Lily Jamali spoke to Singler about religious tropes in the narratives we consume and share about AI.
Layoffs are shaking up the most exclusive corner of Silicon Valley. Bloomberg News’ Sarah McBride says what once was unthinkable in venture capital is now just another sign of the times.
Self-driving technology company Aurora Innovation has plans to commercialize autonomous trucks by the end of next year. So far, the company seems to be on that path in Texas. Here in California, where the company is partly headquartered and has long incubated much of its technology, it’s a different story. The company’s home state may push back on its innovations with California State Assembly Bill 316, which would prohibit any self-driving trucks weighing more than 10,000 pounds from hitting the road without a trained human operator behind the wheel. The legislation’s got the support of labor unions including the Teamsters, who argue it will save jobs and keep California’s roads safe. The bill could be headed to Governor Gavin Newsom’s desk in the near future. Marketplace’s Lily Jamali made a visit to Aurora’s headquarters in the Bay Area and sat down with its CEO, Chris Urmson, and asked him how this bill could halt the company’s advances here in the Golden State.
The Joe Biden administration has begun work on a cybersecurity certification program for online devices and appliances that may be vulnerable to hacks or other invasive cyberattacks. Consumers can basically think of this U.S. Cyber Trust Mark as akin to a nutrition label, but in this case it tells you if your smart speakers, baby monitor or fitness tracker are secure. Marketplace’s Lily Jamali spoke with Stacey Higginbotham, founder and editor of the Internet of Things newsletter, about why getting this program out soon is vital to strengthening national cybersecurity.
Executives of seven tech companies gathered at the White House last month and committed to voluntarily address the risks posed by artificial intelligence. Just days later, a subset of those industry players, including OpenAI, Anthropic and Google, announced the formation of their own regulatory body called the Frontier Model Forum, which they said is focused on the responsible development of powerful AI tools. The forum is set to have plenty of bells and whistles, including an advisory board and a public library of solutions to support “best practices,” but concrete targets to determine whether the oversight effort is working? Those are a bit more TBD. Marketplace’s Lily Jamali asked Rumman Chowdhury, CEO and co-founder of Humane Intelligence and a responsible AI fellow at Harvard’s Berkman Klein Center for Internet & Society, about the pros and cons of this kind of group.
There’s a lot at stake in the artificial intelligence race, and although it may feel like it’s everywhere, the U.S. AI race is primarily playing out in just a few places — specifically, hubs that offer AI entrepreneurs advantages like capital, talent and more. That helps explain why so many AI companies, patents, job opportunities and so much else are concentrated in Silicon Valley and other very expensive, mostly coastal U.S. cities, said Mark Muro, a senior fellow at Brookings Metro. Marketplace’s Lily Jamali spoke with Muro about that concentration and what it means for AI development going forward.
Every year, grade school students gather at Nasa’s Wallops Flight Facility in Virginia to send science experiments into space. Now, these experiments have to be tiny, fitting into a 6×6 centimeter cube, which can either be flown into space in a research rocket or a scientific balloon. After the cubes are brought back to Earth, the students get together to analyze their experiments and see what happened while they were floating up there for 15 or so hours. This year, hundreds of students from the U.S., Canada and Colombia were in Virginia showcasing their experiments.
There’s a new large language model in town that threatens to out-open OpenAI’s ChatGPT. LLaMa 2, from Facebook parent company Meta, has capabilities roughly in line with big-name competitors. However, it’s also open source, meaning the model’s source code is available for anyone to study or build upon for free. OpenAI, Google and many other artificial intelligence innovators have opted to keep their latest models proprietary. A more open approach has obvious benefits for research and enterprise but can also be advantageous for the companies that put these tools out. Marketplace’s Meghan McCarty Carino spoke with Tom Goldstein, a professor of computer science at the University of Maryland, about the advantages and disadvantages of the open-source approach.
It’s been just a few weeks since the new Threads app burst onto the scene, threatening to be the ultimate Twitter-Killer, or platform formerly known as Twitter-killer. But it’s not just an alternative to the former bird app Threads has promised, but an alternative model of social media. One that is decentralized and interoperable. So how is this model different than the classic flavor most of us are used to? Marketplace’s Meghan McCarty Carino asked Arvind Narayanan, a professor of computer science at Princeton.
It sure feels like we’re on the verge of an artificial intelligence revolution in many workplaces. New tools like chatbots and image generators have taken the tech world by storm, but many businesses across the economy are still figuring out what exactly it means for them. That’s often where firms like Accenture come in. It offers business services and consulting. Last month, Accenture surveyed more than 2,300 C-suite leaders across industries and around the world on their thinking about integrating generative tools into their workflows. Marketplace’s Meghan McCarty Carino spoke with Lan Guan, the global lead for data and AI at Accenture, who said the survey found almost universal enthusiasm.
Even the most impressive artificial intelligence today isn’t quite what we see in science fiction. The superintelligent humanoids of “Westworld,” the malevolent supercomputer in “2001: A Space Odyssey” and the emotionally attuned operating system in “Her” are all more like artificial general intelligence, rather than just artificial intelligence. They’re machines that are capable of everything humans are, or even more. As far as we know, AGI hasn’t become a reality yet. But John Licato, a professor of computer science at the University of South Florida, tells Marketplace’s Meghan McCarty Carino that experts don’t always agree on where the tipping point is.
Most online services that children use are likely monetizing their data in some way, according to a new report from Common Sense Media. The nonprofit analyzed the privacy policies of more than 200 popular internet platforms and found that about three-quarters of them were sharing user data or lacked transparency about how they use personal data. Disclosing those details and offering users a chance to opt out is required in California under the latest expansion of the state’s landmark privacy law, which was sponsored by Common Sense. A recent court ruling extended the deadline to comply with the new privacy provisions to March 29. Marketplace’s Meghan McCarty Carino spoke to Jim Steyer, CEO of Common Sense Media, about how many companies’ current privacy policies can be misleading.
The movie “Oppenheimer,” about the making of the nuclear bomb, opened last week, and the subject matter has spurred an unavoidable comparison with artificial intelligence. Leaders at AI companies like OpenAI and Anthropic have explicitly framed the risks of developing AI in those terms, while historical accounts of the Manhattan Project have become required reading among some researchers. That’s according to Vox senior correspondent Dylan Matthews. Marketplace’s Meghan McCarty Carino spoke to Matthews about his recent reporting on the parallels between AI and nuclear weapons.
We’ve taken a week off from our usual programming to research and report on the rise of artificial intelligence in the workplace. In our “AI on the Job” series, we looked into the ways this technology is automating some jobs, simplifying others, competing with human workers and creating entirely new careers.
All week, as part of our “AI on the Job” series, we’ve been reporting on the ways generative artificial intelligence tools like chatbots are changing how we work. Today: the careers this technology is helping to create.
In this episode of Marketplace Tech’s “AI on the Job” series, we’re digging into the ways artificial intelligence could be changing work for the better. Across sectors, AI is helping people do their jobs by making some tasks more efficient, eliminating other tasks altogether and even injecting a creative boost into their workflow.
In this episode of Marketplace Tech’s “AI on the Job” series, Meghan McCarty Carino explores whether generative AI technology has the potential to automate certain jobs in the near term.
In today’s episode of “Marketplace Tech’s” “AI on the Job” series, we look at how generative AI could influence the skills you pick up on the job and what skills become more — or less — valuable as more employers explore tools like chatbots.
You might have heard some of the talk about how new generative artificial intelligence tools, like chatbots and image generators, could upend work. Marketplace’s Meghan McCarty Carino is diving deeper into the disruptions this technology is already bringing to workplaces — not in some speculative future, but right now. In our series this week, “AI on the Job,” we’ll explore the work that AI is automating, augmenting or creating entirely new markets for.
This month, “Marketplace Tech” is looking back at a movie that came out 10 years ago, but feels very current. Spoke Jonze’s 2013 film “Her” depicts a lonely divorced man played by Joaquin Phoenix who falls in love with something like an artificial intelligence chatbot voiced by Scarlett Johansson. Marketplace’s Meghan McCarty Carino spoke with Marco Dehnert, a doctoral candidate in communications at Arizona State University, about his research on the relationships between humans and machines. He said these relationships are becoming more common as AI advances.
For the most part, it’s not too hard to get access to movies from the last decade or even the last century. But if you want to experience a video game from before, say, the ancient era of 2010? Good luck. A new report from the Video Game History Foundation and the Software Preservation Network finds that 87% of those older games are “critically endangered.” They’re not commercially available to the public unless fans have dozens of different old systems to play them on or travel to an archive in person and play them there. In other words, the roots of this hugely influential artistic and cultural medium are in danger of being lost. Marketplace’s Meghan McCarty Carino spoke with Phil Salvador, library director for the Video Game History Foundation, about the report.
The moon may soon be open for business, and space startups in Colorado are seizing the opportunity. Colorado Public Radio’s Dan Boyce reports from a warehouse in Arvada, Colorado, where one startup is testing its moon rover, currently scheduled to land on the lunar south pole later this year.
The hot, new thing in social media is not really that new at all. And that’s kind of the point. The app Threads from Meta looks like a familiar blend of Twitter and Instagram. It’s attracted more than 100 million users in less than a week, pulling way ahead of Twitter alternatives like Mastodon or Bluesky, in large part because it’s part of an already established social media brand. You don’t have to start from scratch on Threads; just log in with your Instagram credentials and import all your follows with the push of a button. But there’s some baggage that comes along with that Insta network, said Shirin Ghaffary, a senior correspondent at Vox who covers social media. She talked about it with Marketplace’s Meghan McCarty Carino.
The 2013 movie “Her” depicts a near future world where a lonely divorcee, played by Joaquin Phoenix, falls in love with an artificially intelligent operating system voiced by Scarlett Johansson. This month we’re taking a closer look at the Spike Jonze film and how it resonates 10 years later as we find ourselves in a real life AI boom. Production designer KK Barrett walks Marketplace’s Meghan McCarty Carino about how he imagined the world of “Her” as almost a counterpoint to the science fiction dystopias we’re used to.
Professional video gaming — otherwise known as esports — has grown into a billion-dollar industry in recent years. Esports tournaments now draw crowds of tens of thousands to watch players compete at games like Valorant and League of Legends, while top esports athletes earn millions of dollars. But for too long, like so many facets of the gaming world, this industry has been dominated by men. A 2019 report showed that just 5% of professional esports players were women, a statistic that seemingly hasn’t changed much in years.
This episode originally aired May 3, 2023.
While it’s never been easy to get one of the coveted spots at big-name Silicon Valley firms, this year there’s an added wrinkle: The tech industry is reeling from mass layoffs. Many human resources departments and recruiting budgets have been slashed, which could put up even more barriers for candidates from underrepresented groups, said Ruthe Farmer, founder and CEO of the Last Mile Education Fund, which helps low-income students get through college and get on track for a career in tech. That’s challenging even in the best of times, she told Marketplace’s Meghan McCarty Carino. The following is an edited transcript of their conversation.
This episode originally aired on May 25, 2023.
The internet is where so much of what happens in our world gets archived. But where does the internet get archived? There are projects around the world, like the Internet Archive, to try to preserve some content online. Marketplace’s Meghan McCarty Carino spoke with Kayla Harris, a professor and director of the Marian Library at the University of Dayton, about whether current archiving work is enough.
This episode originally aired on April 19, 2023.
“Prompt engineering” for artificial intelligence is a new career field that’s rapidly gaining interest. In some cases, salaries are reaching $350,000. Marketplace’s Meghan McCarty Carino spoke to Anton Korinek, economics and AI professor at the University of Virginia, about who will need these workers and how this role is likely to evolve.
This episode was originally published on Mar. 28, 2023.
Digital tools like virtual therapy and meditation apps have made mental health care more accessible. But they’ve made data about the people using them more accessible too. That’s what Joanne Kim found while conducting research as an undergraduate student at Duke University. The final report was published in February. During her study, Kim identified 11 data broker firms willing and able to sell highly sensitive mental health data to her. Marketplace’s Meghan McCarty Carino spoke with Justin Sherman, a senior fellow at Duke’s Sanford School of Public Policy who helped oversee the study, about how this data ends up on the market.
Amazon and Walmart. Walmart and Amazon. Separately and together, for better or worse, these megaretailers have transformed how Americans transact. It’s the subject of a new book: “Winner Sells All: Amazon, Walmart and the Battle for Our Wallets.” Author Jason Del Rey says that in recent years, the two have been almost mirror images, with Walmart chasing online sales while Amazon opens physical stores.
Politics is a game in which the truth often gets stretched. But new artificial intelligence tools are making it easy for anyone to bend reality into a pretzel. AI-generated video, still images and fundraising emails are already popping up on the campaign trail. There are fake photos of Donald Trump embracing Dr. Anthony Fauci, exaggerated dystopian Toronto cityscapes and a stock photo of a woman with a curious surplus of arms. The threat goes beyond the occasional extra appendage or incendiary but obvious deepfake, says Mike Hamilton, co-founder of cybersecurity firm Critical Insight. He spoke with Marketplace’s Meghan McCarty Carino about AI’s power to enable election manipulators to finely target specific groups of voters with disinformation.
Behind the artificial intelligence tools that have become household names is an army of human workers teaching the bots to be smart. These aren’t the folks who testify before Congress or hype the latest updates on social media. For the most part, they’re gig workers spread across the globe who do seemingly random tasks for subcontractors of subcontractors to the big-name companies that make the news. Marketplace’s Meghan McCarty Carino spoke with features writer Josh Dzieza, who went inside the world of “data annotation” for this week’s New York magazine cover story in collaboration with The Verge. He said the people doing this work often are given little information about who or what it’s for.
The Gay and Lesbian Alliance Against Defamation (GLAAD) recently released its annual social media safety index. It scores the five biggest platforms — Facebook, Instagram, TikTok, YouTube and Twitter — on how well they’re doing protecting LGBTQ+ users from harassment and abuse. All five platforms received failing grades. Facebook, Instagram, TikTok and YouTube did improve their scores slightly over last year but Twitter’s score sank, hitting a new low of 33%, according to Jenni Olson, GLAAD’s Program Director for Social Media Safety.
Concern about the harm social media can do to young people is growing. But to protect kids, platforms have to know who is underage. That’s why user age verification has become a focus for policymakers. Several states have passed laws that require it. But these policies require a range of trade-offs, according to a new analysis from Utah State University’s Center for Growth and Opportunity. Matt Perault and Scott Brennen of the University of North Carolina at Chapel Hill’s Center on Technology Policy co-wrote that research. Marketplace’s Meghan McCarty Carino discussed the costs and benefits involved in various age verification methods with the pair.
The chatbots are out of the bag, and educators are scrambling to adjust. Chris Howell, an adjunct assistant professor of religious studies at Elon University, told Marketplace’s Meghan McCarty Carino that as the year progressed he noticed more and more suspiciously chatbot-esque prose popping up in student papers. So rather than trying to police the tech, he embraced it. He assigned students to generate an essay entirely with ChatGPT and then critique it themselves.
The “creator economy” could grow to nearly half a trillion dollars in the next four years, according to Goldman Sachs. That buzzword describes the online ecosystem of people creating and monetizing videos, music, podcasts, newsletters, art and other forms of expression, usually on social media. But advertising and algorithms can be fickle mistresses. For the last decade, Patreon has enabled fans to directly support creators with paid digital subscriptions. Now the company is offering a free membership option and the ability to sell digital works. Marketplace’s Meghan McCarty Carino spoke with Patreon CEO and co-founder Jack Conte about how these new services can help the creator economy grow.
In the U.S., employers are the main source of health coverage and, increasingly, benefits that encourage “wellness.” Many of them are provided in digital form, like meditation apps, virtual therapy or wearables that track our steps, heart rate or stress level. But with that web of digital benefits comes privacy concerns, according to a new report from the nonprofit Data & Society, titled “Wellness Capitalism: Employee Health, the Benefits Maze, and Worker Control.” Marketplace’s Meghan McCarty Carino delved into the report with its co-authors, senior researcher Tamara Nopper and research analyst Eve Zelickson, both with Data & Society’s labor futures team.
For a lot of us, most of our days are spent online, and the pandemic only increased that pace. That’s also true for the way we do business. Utilities, restaurants, health care providers, the government — they all want us to go to an app or a website to get stuff done. While this might be easy and convenient for people who don’t remember a world before the web, many older adults are left out by the move to digital. Reporter Ashley Milne-Tyte looks into the ways older adults are trying to catch up with tech and how some companies are responding.
When you think of the early days of video games, the Fairchild Channel F console might not be the first brand that comes to mind. The Fairchild Channel F was released in 1976, before the more famous Atari released its console. It was also the first system to use individual game cartridges thanks in large part to Jerry Lawson, a Black engineer at Fairchild. Marketplace’s Meghan McCarty Carino recently spoke with Anthony Frasier, CEO of ABF Creative and host of a podcast about Jerry Lawson called “Raising the Game,” about Lawson’s life and achievements.
The French firm Thales is launching a credit card that talks. Not to embarrass users for their spending habits, but to make transactions more secure for people with a visual impairments. About 250 million people worldwide have some form of visual impairment, according to the World Health Organization, and in France they’re often targeted in fraud schemes because of their disability. The new Thales credit card connects users with a phone app that verbalizes transactions. In Paris, John Laurenson tagged along as one person tried it out.
Publishers of books, magazines and their digital incarnations have long hired artists to contribute unique visuals to their storytelling. It’s the kind of work Molly Crabapple cut her teeth on. Her illustrated journalism has been published by outlets like Vice, Rolling Stone and The New York Times. But she fears the format faces an existential threat from artificial intelligence image generators like DALL-E and Stable Diffusion. Crabapple recently wrote an open letter about her concerns in collaboration with the Center for Artistic Inquiry and Reporting. She talked about it with host Meghan McCarty Carino.
Whenever we talk about artificial intelligence, the problem of bias is never far behind. All kinds of insidious patterns can get embedded in these systems because they’re trained on data from our imperfect world. A new report from Bloomberg looks at bias in text-to-image generative AI systems like Stable Diffusion. Marketplace’s Meghan McCarty Carino discussed the issue with the report’s authors, technology reporter Dina Bass and data visualization reporter Leonardo Nicoletti. They analyzed thousands of AI-generated images of people to determine what the world according to AI looks like.
The Consumer Financial Protection Bureau, a federal watchdog agency for the banking sector, recently warned the industry about the use of artificial intelligence chatbots. Previous iterations of chatbots, which operate like automated decision trees, have long been used in banks’ customer service operations. But these new generative tools like ChatGPT are so good at imitating human communication, banks may be relying on them more than ever. While they can incorporate huge amounts of data, AI chatbots are prone to “hallucinating,” or making things up. Also, they’re not equipped to handle complex questions that can be involved in banking services, according to Erie Meyer, chief technologist at the CFPB, who discussed these issues with Marketplace’s Meghan McCarty Carino.
Generative artificial intelligence tools such as ChatGPT have caught on like wildfire, largely because of their impressive capabilities, but also because they’re free, or nearly free, to use. But just because a service doesn’t charge users doesn’t mean it doesn’t have costs. In reality, sophisticated large language models cost a lot to build and maintain. AI companies will have to recoup that investment eventually, in one way or another. Marketplace’s Meghan McCarty Carino spoke about the high costs of AI chatbots with Will Oremus, technology news analysis writer for The Washington Post. Oremus recently delved into how the financial aspect of AI development could influence the course of the technology.
The field of brain-computer interfaces is quickly advancing. Elon Musk’s brain implant company, Neuralink, received approval from the Food and Drug Administration last month to begin to test brain implants in humans. Its rival company, Paradromics, is even further along in the process. Neurotechnology could be revolutionary for people with severe paralysis, amyotrophic lateral sclerosis or other disabilities that affect communication. But Sara Goering, a philosophy professor at the University of Washington, says it comes with ethical concerns. Marketplace’s Meghan McCarty Carino spoke with Goering about those concerns, which include the potential monetization of information gleaned from a person’s cognitive core.
New generative artificial intelligence tools like Stable Diffusion and ChatGPT can create stunning headshots, write flawless prose — even imitate someone’s voice. Basically, a catfisher’s dream. In other words, these tools enable a user to create a false online persona that in some cases can be used for financial gain. Catfishing and other online romance scams have become an increasing problem, especially on dating apps. Tinder, one of the most popular dating apps in the U.S., has stepped up its efforts to combat these scams in recent years, with features like a new video verification system to authenticate users’ identities. Marketplace’s Meghan McCarty Carino spoke with Rory Kozoll, Tinder’s senior vice president of product integrity, about the company’s efforts to fight scams, strengthen trust and potentially deploy AI tools in support of Tinder’s and its users’ goals.
When asked to complete this joke, “Why did the chatbot cross the road?” OpenAI’s ChatGPT gave this response: “As an AI language model, it doesn’t have physical presence or the ability to cross roads.” A rather disappointing punchline, considering the chatbot’s long list of impressive capabilities. Writers Guild of America members have raised alarms about the use of AI in the scriptwriting process, but when it comes to killing a comedy set, these systems have a ways to go. Marketplace’s Meghan McCarty Carino spoke to Tony Veale, an associate professor at University College Dublin, about what it means for AI to develop its own sense of humor.
The European Union is getting closer to approving the world’s most comprehensive artificial intelligence regulations. Here in the U.S. — well, at least we’re not defaulting on our debt, right? Fast-moving developments in generative AI tools like ChatGPT and Stable Diffusion have raised a slew of concerns over misinformation, copyright violation and job losses. But even the EU’s AI Act — years in the making — wasn’t crafted with this kind of general purpose AI in mind, these broadly accessible programs that have almost infinite applications. Marketplace’s Meghan McCarty Carino spoke with Alex Engler, a fellow at the Brookings Institution who studies AI governance.
Last week, Amazon agreed to pay more than $30 million to settle two complaints brought by the Federal Trade Commission over allegations the company violated user privacy with its Ring video security system and Alexa audio assistant. The FTC said Amazon gave employees too much access to users’ private videos and left Ring systems open to hacking. The agency also said Amazon Alexa devices violated child privacy law by retaining kids’ voice recordings for years and that the company used consumer audio and video recordings to train algorithms without consent. Amazon, while agreeing to the proposed settlement, denied it broke any laws and said the issues had long since been addressed. Ring also released a similar statement. Marketplace’s Meghan McCarty Carino spoke with Makena Kelly, a politics reporter at The Verge, about the nonmonetary penalties facing Amazon.
During the pandemic, many offices were vacated in favor of working from home. Now, cities are looking to reuse the buildings by converting them to housing units. Marketplace’s Meghan McCarty Carino spoke with Steven Paynter, principal at Gensler, about an algorithm that assesses whether an office building would make for a successful conversion.
Powerful new artificial intelligence tools have a lot of people worried about being replaced. Remie Michelle Clarke, a voiceover artist in Dublin, says she’s already seeing it. Michelle Clarke did some voiceover work for Microsoft a few years ago, and since then, her voice has been licensed to third-party companies, including one called Revoicer, an AI company selling text-to-speech voices. Marketplace’s Meghan McCarty Carino spoke with Michelle Clarke about the growing threat this technology poses to her businesses and the experience hearing her own voice doing gigs she didn’t book.
Last week, Surgeon General Dr. Vivek Murthy warned about the risks social media could pose to the well-being of children and adolescents. It’s a topic the American Psychological Association has also been researching. The organization recently released recommendations based on the growing body of research into how social media is affecting young people. Marketplace’s Meghan McCarty Carino spoke to Mitch Prinstein, the APA’s chief science officer, about social media’s effects on identity, relationships, sleep and more.
Generative AI may help some workers become better and faster at their jobs, which could ultimately boost wages. That’s good news for workers, right? Not if employers roll out AI in a way that replaces workers. Marketplace’s Meghan McCarty Carino spoke to Anton Korinek, economics professor at the University of Virginia, on the long- and short-term impacts generative AI may have on the labor economy.
There’s a federal regulation requiring “quiet vehicles” — meaning hybrid and electric cars — to emit synthetic sounds. That’s because without noisy combustion engines, EVs produce no sound of their own at speeds under about 18 mph, which would make them dangerous to other road users, particularly visually impaired pedestrians. So those sounds are added on. We wanted to know why these cars sound the way they do, so we asked Danielle Venne. She’s the executive creative director at Made Music Studio and helped design the sound made by Nissan’s Leaf.
For a lot of people, lessons about investing and personal finance are learned the hard way. Now, Marketplace has a new show on YouTube called “Financially Inclined” that aims to teach young people about money in a less painful fashion. It’s made in collaboration with Next Gen Personal Finance, a financial literacy non-profit, and hosted by Yanely Espinal, who says digital tools like computer games can help get inexperienced investors engaged.
The internet is where so much of what happens in our world gets archived. But where does the internet get archived? There are projects around the world, like the Internet Archive, to try to preserve some content online. Marketplace’s Meghan McCarty Carino spoke with Kayla Harris, a professor and director of the Marian Library at the University of Dayton, about whether current archiving work is enough.
Next year’s election is still 18 months away, but it’s never too soon to start thinking about security. Voting systems are a little different wherever you go and the tech has changed over the years — from paper ballots to electronic ones to something in between. Most jurisdictions in the U.S. now use hand-marked paper ballots, or paper ballots marked with an electronic interface, and counted with optical scanners or by hand, should the need arise. Marketplace’s Meghan McCarty Carino spoke with Pam Smith, president and CEO of Verified Voting, who said that’s the gold standard for security. That nonpartisan organization recently published its recommendations for 2024.
The language models behind artificial intelligence chatbots aren’t just great at generating term papers, Fake Drake raps and get-rich-quick schemes. This technology could be transformative in the world of augmentative and alternative communication. AAC refers to all the ways people communicate besides talking. It’s typically used by people who — due to a medical issue or disability — experience difficulty with speech. Sam Sennott, an assistant professor of special education at Portland State University in Oregon, has spent much of his career researching the field. Marketplace’s Meghan McCarty Carino spoke with Sennott about what he calls an exciting time for AAC.
Bitcoin believers gathered in Miami for what organizers say is the world’s biggest annual bitcoin convention, though it was quite a bit smaller than last year. It drew less than half of the 35,000 attendees who went in 2022. Of course, a lot has happened in the crypto world since then. A little disaster called FTX, a crypto-friendly bank failure or two. Not to mention the price of bitcoin has taken a dive, from around $40,000 during last year’s event to about $26,000 this time around. Marketplace’s Meghan McCarty Carino spoke with senior reporter Matt Levin, who was there to take the pulse.
The U.S. Supreme Court delivered a win to Big Tech on Thursday, when it avoided weighing in on the limits of a key piece of tech law called Section 230. It’s a segment of the Communications Decency Act that shields internet companies from liability for their users’ content. In recent years, it’s become a target for both legal challenges and political attacks. Add to the mix artificial intelligence, which is raising new questions. Marketplace’s Meghan McCarty Carino spoke to former Congressman Chris Cox, who co-authored the law along with Sen. Ron Wyden back in 1996. Overall, he said, the law has held up after 27 years.
Artists worry AI will take away jobs. But for those who never went to fashion school, does it provide opportunities? Marketplace’s Meghan McCarty Carino spoke with Nima Abbasi, partner at Maison Meta, about how the first AI fashion week allowed creatives without formal training to go head to head with experienced designers.
Autonomous vehicles are here, and they’re causing some problems. Reports over the past year show driverless cars occasionally getting glitchy in cities like San Francisco and Phoenix. Andrew Hawkins, transportation editor for The Verge, says driverless cars are in a confusing moment. Most of the time, they work remarkably well, until suddenly, they don’t. Marketplace’s Meghan McCarty Carino spoke to Hawkins about the state of autonomous vehicles today and an industry beset by technological and financial problems.
Passwords are an enormous security risk for Americans, so big tech companies are looking at passkeys as a tentative solution for password breaches and lost phones. Marketplace’s Meghan McCarty Carino spoke with Chester Wisniewski, a security expert as Sophos, about the risks and benefits of passkeys.
Google is bringing artificial intelligence to … like, everything. Last week, the company announced updates to its Bard chatbot and integrations into search, productivity tools, health care services and more. But plenty of people are calling for more caution with this technology, from the thousands of tech and science experts who signed an open letter calling for a pause in AI development to renowned former Google employee Geoffrey Hinton, a computer scientist whom many consider the “godfather” of AI. Hinton recently left the company. Though he said Google “has acted very responsibly” when it comes to AI, he sought the freedom to “talk about the dangers of AI without considering how this impacts Google.” Marketplace’s Meghan McCarty Carino asked James Manyika, Google’s senior VP of technology and society, about how the company is balancing concerns about the risk AI poses with its plans for developing the technology.
Google revealed a slew of new products this week at its annual developer conference, I/O. But it was artificial intelligence that stole the show, from new search integrations and updates to its Bard chatbot to an automatic translation dubbing service. Google is clearly going big on AI as it tries to fend off competition from Microsoft and OpenAI. It’s part of a strategy to be simultaneously bold and responsible, says James Manyika, Google’s senior vice president of technology and society. Marketplace’s Meghan McCarty Carino spoke with Manyika about what that “bold” and “responsible” stance means in practice.
Sure, technology that supposedly reads human emotion has been on the scene for a while, along with concerns about its use. But now it looks like Apple may be getting in on the game. The tech titan is reportedly developing AI-powered mood tracking for Apple Watches. Marketplace’s Meghan McCarty Carino spoke with Daniel Kraft, a physician-scientist and founder of Digital.Health. He says wearable emotion recognition devices could achieve something that’s been difficult to provide in mental health care: real-time response.
Disruptive technology is at the heart of the contentious negotiations between the Writers Guild of America and studios, networks and streaming services. Last week, those negotiations failed and the screenwriters went on strike. The WGA has pushed for guardrails on the use of new generative AI tools like ChatGPT, which are trained on vast amounts of human-made creative work and could, some fear, end up replacing it. It’s a concern that is popping up more and more across a number of different industries as the implications of this technology come into focus. Marketplace’s Meghan McCarty Carino spoke with Virginia Doellgast, a professor at Cornell University’s School of Industrial and Labor Relations, who said the union’s efforts to contain the harm of AI echo past labor struggles with new technology.
The popularity of ChatGPT has exploded since the artificial intelligence chatbot was released to the public last fall. In just a matter of months, it’s gained more than 100 million users. It can write haikus, pass law school admissions tests and help you plan your dinner, but can it make you money in the stock market? It’s a prospect a lot of people are intrigued by, according to a new survey from The Motley Fool. The investment advice platform polled 2,000 Americans about their interest in using ChatGPT for picking stocks. Asit Sharma, a senior analyst with The Motley Fool, says the practice is already widespread. Marketplace’s Meghan McCarty Carino recently spoke with Sharma about the survey and his analysis of the results.
It’s getting harder to believe your eyes and ears on the internet. Artificial intelligence tools can generate convincing images, videos and voices. Chatbots can spit out confident misinformation. And Twitter users for $8 a month can basically impersonate anyone they’d like on the site. The specter of an internet full of fakes has a lot of people worried about an epistemic apocalypse: a total breakdown of our ability to perceive truth and reality. It’s something Joshua Habgood-Coote, a research fellow at the School of Philosophy, Religion and History of Science at the University of Leeds in England, has written about. He talked to Marketplace’s Meghan McCarty Carino about it.
First, there was fake Drake. Now, counterfeit Kanye and bogus Bad Bunnys are all over the internet. It seems that artificial intelligence-generated music has arrived. Some examples are obvious forgeries, like Barack Obama performing “Let It Go” from Disney’s “Frozen.” Others, like the fake Drake song, “Heart on my Sleeve,” that went viral last month are pretty convincing. Marketplace’s Meghan McCarty Carino spoke with Dan Runcie, founder of the media research firm Trapital, about AI’s latest hit and how far this technology has come.
Many Americans have range anxiety when they contemplate buying an electric vehicle. But is the solution bigger car batteries or better charging and transit infrastructure? Meghan McCarty Carino spoke with Thea Riofrancos, political science professor at Providence College, about how EV batteries impact the environment and what else can be done to create a no-emissions future.
Summer internship season is right around the corner. While it’s never been easy to get one of the coveted spots at big-name Silicon Valley firms, this year there’s an added wrinkle: The tech industry is reeling from mass layoffs. Many human resources departments and recruiting budgets have been slashed, which could put up even more barriers for candidates from underrepresented groups, said Ruthe Farmer, founder and CEO of the Last Mile Education Fund, which helps low-income students get through college and get on track for a career in tech. That’s challenging even in the best of times, she told Marketplace’s Meghan McCarty Carino.
Mexico is in the middle of a tech boom as U.S. companies look across the border for hires after mass layoffs. Tijuana is right at the center, with a growing market for tech workers and engineers to be hired stateside.
Artificial intelligence is booming. Tools like ChatGPT are getting more capable at an impressive rate as companies race to plug them into new areas of the economy. But the burgeoning demand for AI computing power faces a big constraint: the graphics processing units, or GPUs, needed to train and deploy these models. These specialized, costly GPUs are almost entirely made by one company — Nvidia — at one manufacturer in Taiwan, according to Chris Miller, a professor of history at Tufts University and author of “Chip War: The Fight for the World’s Most Critical Technology.”
Facial-recognition software is leading to wrongful arrests, but the secrecy around the use of the technology makes it hard to know just how often it happens. So far, there are at least five known cases in which police use of facial-recognition algorithms have led to mistaken-identity arrests in the United States. All five were Black men. Nate Freed Wessler is part of the team representing one of those men in a case against the Detroit Police Department. He’s also a deputy director of the American Civil Liberties Union’s Speech, Privacy, and Technology project. Marketplace’s Meghan McCarty Carino spoke with Wessler about facial-recognition technology and why it leads to these outcomes.
When a chatbot spouts misinformation or defames someone, what tools do lawmakers and regulators have to rein it in? Meghan McCarty Carino spoke with Elizabeth Renieris of Oxford University’s Institute for AI Ethics. Renieris said our existing legal frameworks are capable of doing the job.
It’s the new Googling yourself — querying your name with an artificial intelligence chatbot and seeing what it spits out. Many large language models like ChatGPT and Bard are trained on vast amounts of data from the internet, so they’ve encoded text about individuals, especially public-facing ones. But, as we know, they don’t always stick to the facts, and that’s particularly troubling when it comes to your good name on the internet. That’s why engineer Silver Keskküla founded the website Have I Been Encoded. Marketplace’s Meghan McCarty Carino spoke to Keskküla about why he created the site.
Before ChatGPT took the world by storm, wowing users with its prose-writing prowess, most people knew chatbots as those annoying website pop-ups that offered basic and not always useful customer support. Even before chatbots could pass the Law School Admission Test, customer service was moving toward greater automation, often in an effort to cut costs. Human agents are an expensive and finite resource, causing those long, Muzak-filled waits and limiting service hours. So will the current artificial intelligence boom push humans even further out of the customer support game? Marketplace’s Meghan McCarty Carino spoke with Christina McAllister, a senior analyst at Forrester who works on customer service research and strategy. She says: “Not so fast.”
Making data-driven decisions has, seemingly, never been easier. We’ve got pulse surveys, performance analytics, reviews, anecdotes on social media — all just a click away. And yet … all these inputs aren’t really helping us make better decisions. That’s according to a new study from the software company Oracle, which surveyed workers and business leaders around the world. Marketplace’s Meghan McCarty Carino spoke with Seth Stephens-Davidowitz, a data scientist and author who partnered with Oracle for the study.
Snapchat made its name with silly augmented-reality filters, or lenses, as it calls them. In recent years, it’s expanded into shopping, enabling users to try on clothing, jewelry and makeup in the app. The company, now called Snap, has started selling this technology to other businesses. Snap announced this week that it’s pushing AR tools into the real world, bringing AR mirrors to some Men’s Wearhouse and Nike stores in the U.S. Marketplace’s Meghan McCarty Carino went to the company’s headquarters in Santa Monica, California, to try the tech out, and spoke with Carolina Arguelles Navas, Snap’s head of AR product strategy, and Brian Cavanaugh, director of project management and business development at Fishermen Labs.
Between mining for rare minerals, cooling data centers, and running computers for millions of hours, the climate impact of artificial intelligence is big and getting bigger. Marketplace’s Meghan McCarty Carino spoke with Sasha Luccioni, the climate lead for the AI company Hugging Face, about the process of training an earlier version of ChatGPT, which emitted roughly the same amount of carbon dioxide as a gas-powered car driving over one million miles.
“Prompt engineering” for artificial intelligence is a new career field that’s rapidly gaining interest. In some cases, salaries are reaching $350,000. Marketplace’s Meghan McCarty Carino spoke to Anton Korinek, economics and AI professor at the University of Virginia, about who will need these workers and how this role is likely to evolve.
Ah, Tax Day — a time when our relationship with the United States government can get a little strained, in part because the U.S. system for filing taxes can feel pretty antiquated. But now the Internal Revenue Service has a plan to improve that, thanks to an additional $80 billion from the Inflation Reduction Act that the agency will receive over the next decade. Marketplace’s Meghan McCarty Carino spoke with ProPublica reporter Paul Kiel about what those IRS technology improvements might look like. Kiel said some of the most effective tech upgrades would be relatively easy to implement.
Back in 2020, California voters approved a measure called Proposition 22 that allows Uber, Lyft and the like to classify their drivers as independent contractors, rather than employees. That means the companies can sidestep laws that would otherwise require them to deliver all sorts of job-related benefits. It’s been a bumpy legal ride, but so far Prop. 22 is prevailing in state courts. Sooo, what’s next for gig workers? “Marketplace Tech” features KQED reporter Rachael Myrow’s update on the situation.
New York City is gearing up to start enforcing a first-of-its-kind law that requires employers that use artificial intelligence tools in making hiring decisions to have those systems audited for bias. Since the law passed in 2021, the use of AI in hiring has only increased, Vikram Bhargava told Marketplace’s Meghan McCarty Carino. He’s an assistant professor of strategic management and public policy at George Washington University.
By now a lot of us are familiar with chatbot “hallucinations” — the tendency of artificial intelligence language models to make stuff up. And lately we’ve been seeing reports of these tools getting creative with bibliography. For instance, last week The Washington Post reported on the case of a law professor whose name showed up in a list of legal scholars accused of sexual harassment. The list was generated by ChatGPT as part of a research project, and the chatbot cited as its source a March 2018 Washington Post article that doesn’t exist. People have taken to calling these fantasy references “hallucitations.” Marketplace’s Meghan McCarty Carino recently spoke with Bethany Edmunds, a teaching professor at Northeastern University, about why this is happening. Edmunds says this kind of result is to be expected.
There’s a lot of excitement about how artificial intelligence is transforming health care, from diagnosing diseases to creating personalized treatment plans. But just because AI can do something, doesn’t always mean it can do it better than a human, according to Meredith Broussard, a journalism professor at New York University and author of the book “More Than a Glitch,” released last month. Yesterday we featured part one of our discussion with Broussard, about how AI can magnify social harms. Today we continue that conversation, this time about what it means to entrust machines with our health. Marketplace’s Meghan McCarty Carino speaks with Broussard about how trust in machines is part of a broader tendency she calls technochauvinism.
Artificial intelligence is practically all anyone in the tech world can talk about these days, as many of the biggest names in the industry compete for dominance with ever more powerful AI. But recently, some experts called for a timeout in development efforts to evaluate the harms these tools could cause. Meredith Broussard, a journalism professor at New York University, says you don’t have to look far to identify some of those harms. Marketplace’s Meghan McCarty Carino spoke to Broussard about her latest book, “More Than a Glitch: Confronting Race, Gender, and Ability Bias in Tech,” which was released last month.
Professional video gaming — otherwise known as esports — has grown into a billion-dollar industry in recent years. Esports tournaments now draw crowds of tens of thousands to watch players compete at games like Valorant and League of Legends, while top esports athletes earn millions of dollars. But for too long, like so many facets of the gaming world, this industry has been dominated by men. A 2019 report showed that just 5% of professional esports players were women, a statistic that seemingly hasn’t changed much in years.
We’ve been talking this week about the call to slow down artificial intelligence development. There are those who say we need time to mitigate its potential harms and those who think this discourse overhypes the technology. Others, like Will Rinehart, a senior fellow at Utah State University’s Center for Growth and Opportunity, argue that a pause now could do more harm than good. Marketplace’s Meghan McCarty Carino spoke to Rinehart about the potential damage he feels could be caused by a temporary halt to the work.
The French Parliament has taken up a measure that would give courts the power to ban parents from posting photos of their kids online. This comes as a poll just published in France shows that for thousands of parents, sharing their lives with their children on social media has become a serious, sometimes even large, source of income. In Paris, John Laurenson reports on the rise of the parent influencers.
Last week, more than 1,000 scientists and tech leaders, including Elon Musk, signed an open letter calling for a pause in the race to develop more powerful artificial intelligence models. The letter channeled a certain dread that it seems many are feeling about this fast-changing technology. It also became a lighting rod for criticism from both AI boosters and skeptics. Gary Marcus is a signatory of that letter. He’s a professor emeritus of cognitive science at New York University and co-author of the book “Rebooting AI: Building Artificial Intelligence We Can Trust.” Marketplace’s Meghan McCarty Carino spoke with Marcus about his reasons for signing the letter.
New Jersey is using player data to look for signs of addiction. Gamblers will get a notification or pop-up video to warn them when the time or money they’re spending on a gambling site suddenly rises. The state’s division of gaming enforcement is working with site operators to provide addiction resources.
Last week, more than 1,000 experts in science and technology signed an open letter to labs developing advanced artificial intelligence, asking them to pause the “out of control race” to train ever more powerful systems. The letter warns that these “non-human minds” might eventually outsmart us, risking the “loss of control of our civilization.” But such framing misses the mark, according to Emily Bender, a computational linguist at the University of Washington who is skeptical of “AI hype.” Marketplace’s Meghan McCarty Carino spoke with Bender about what she sees as the real dangers in these models, starting with the way they use language itself.
We’re so used to it by now — people sharing every little detail of their lives online. And when it comes to content about parenting, it’s basically a whole industry. You can find “momfluencers” and family channels for any style of parenting or worldview you can think of, to the point that there’s now a generation of kids who have grown up in the social media eye. And, as you might imagine. not all of them are thrilled about it. Marketplace’s Meghan McCarty Carino spoke to Fortesa Latifi, features reporter for Teen Vogue, who recently dove into this culture and its effects on the children involved.
First to leave was Sheryl Sandberg, the longtime chief operating officer at Facebook and Meta known for her bestselling book about women in leadership “Lean In.” Last summer, she stepped down after 14 years. Then, last month, Susan Wojcicki, the only woman CEO in Big Tech, announced her departure from YouTube, a role she’d served in for nine years after joining Google in its earliest days. They’ve left a void of visible women at the pinnacle of the tech world. It’s a trend columnist Beth Kowitt recently wrote about for Bloomberg News. And she tells Marketplace’s Meghan McCarty Carino the way women leaders in tech are often described gives us a clue about what they face as they rise to the top.
Earlier this month, OpenAI released its newest and most powerful chatbot, GPT-4, along with a technical paper summarizing the testing the company did to ensure its product is safe. The testing involved asking the chatbot how to build weapons of mass destruction or to engage in antisemitic attacks. In the cybersecurity world, this testing process is known as red teaming. In it, experts look for vulnerabilities, security gaps and anything that could go wrong before the product launches. Marketplace’s Meghan McCarty Carino spoke to Aviv Ovadya, a researcher at Harvard University’s Berkman Klein Center who was on the red team for GPT-4. He said this kind of testing needs to go further.
Digital tools like virtual therapy and meditation apps have made mental health care more accessible. But they’ve made data about the people using them more accessible too. That’s what Joanne Kim found while conducting research as an undergraduate student at Duke University. Kim identified 11 data broker firms willing and able to sell highly sensitive mental health data to her. Marketplace’s Meghan McCarty Carino spoke with Justin Sherman, a senior fellow at Duke’s Sanford School of Public Policy who helped oversee the study, about how this data ends up on the market.
Digital tools like virtual therapy and meditation apps have made mental health care more accessible. But they’ve made data about the people using them more accessible too. That’s what Joanne Kim found while conducting research as an undergraduate student at Duke University. Kim identified 11 data broker firms willing and able to sell highly sensitive mental health data to her. Marketplace’s Meghan McCarty Carino spoke with Justin Sherman, a senior fellow at Duke’s Sanford School of Public Policy who helped oversee the study, about how this data ends up on the market.
The artificial intelligence wars are in full swing, with companies like Microsoft and Google battling it out. Now Mozilla, the developer of the Firefox browser, is entering the fray. Last week, the company announced a new startup focused on developing what it calls “trustworthy” and independent AI, built on open-source software that’s free to the public. As with its other products, which are more focused on transparency and privacy, Mozilla aims to distinguish itself in a crowded AI field as a brand committed to the public interest. Marketplace’s Meghan McCarty Carino spoke to Imo Udom, senior vice president of innovation ecosystems at Mozilla, to learn more.
The artificial intelligence wars are in full swing, with companies like Microsoft and Google battling it out. Now Mozilla, the developer of the Firefox browser, is entering the fray. Last week, the company announced a new startup focused on developing what it calls “trustworthy” and independent AI, built on open-source software that’s free to the public. As with its other products, which are more focused on transparency and privacy, Mozilla aims to distinguish itself in a crowded AI field as a brand committed to the public interest. Marketplace’s Meghan McCarty Carino spoke to Imo Udom, senior vice president of innovation ecosystems at Mozilla, to learn more.
The Federal Trade Commission is tasked with protecting U.S. consumers from unfair business practices, and in recent years it has set its sights on regulating Big Tech. The new Office of Technology will be at the forefront of such efforts. Marketplace’s Meghan McCarty Carino spoke with Stephanie Nguyen, the FTC’s chief technology officer, who will also be leading the new office. She says the office’s work will be critical when you consider how tech has seeped into every corner of the economy.
The COVID-19 pandemic forced a lot of us to stay at home without the chance to socialize in person. But technology allowed us to stay in touch. Social media platforms helped connect us with the outside world — there was Zoom and Houseparty, and remember Clubhouse? But many Americans still struggle with loneliness, even now as life has somewhat returned to normal. Younger Americans are twice as likely to feel lonely than seniors, according to research from Cigna. Marketplace’s Lily Jamali spoke with Kimberly Adams, senior correspondent at Marketplace and host of American Public Media’s series “Call to Mind.” In a recent episode of that show, she explored what role technology plays in people’s lives when they’re struggling with loneliness. And Adams says loneliness is something researchers have been looking into for decades, way before the pandemic.
TikTok’s CEO heads to Congress Thursday to defend the app against concerns it poses a national security threat. Pressure has been building from both the White House and Congress to force the Chinese-owned company to sell TikTok to an American company or face a nationwide ban. And while TikTok has never been in more political hot water, over on the app it’s still all viral pasta recipes, dogs demanding a “cheese tax” and not a whole lot of paranoia about data privacy. Researchers and TikTok creators alike are taking note of the disconnect.
Every week it seems the world is stunned by another advance in artificial intelligence, including text-to-image generators like DALL-E and the latest chatbot, GPT-4. What makes these tools impressive is the enormous amount of data they’re trained on, specifically the millions of images and words on the internet. But the process of machine learning relies on a lot of human data labelers. Marketplace’s Meghan McCarty Carino spoke to Sarah Roberts, a professor of information studies and director of the Center for Critical Internet Inquiry at UCLA, about how this work is often overlooked.
Almost every service we use on the internet is basically a platform for advertising, especially search engines. Advertisers pay to get their sites at the top of search results, have their businesses show up on digital maps or populate their products at the top of shopping carousel pages. The search engine companies are not only paid, but get data about what users want, which they can then turn around and use to sell more advertising. But how does all this work if, as chat-based artificial intelligence permeates web search, the results become less like a big list and more like a one-on-one conversation? That’s where it looks like Microsoft and Google are headed with their Bing and Bard chatbots. Marketplace’s Meghan McCarty Carino spoke with Garrett Johnson, assistant professor of marketing at Boston University, about how this new approach could really shake up the online ad space.
Are you keeping up with those other two banks that both start with an “S” and failed the same week as Silicon Valley Bank? Silvergate Bank announced March 8 that it was shutting down of its own accord and regulators took over Signature Bank on Sunday. All three of these institutions were known for catering to a specific clientele. For SVB, it was tech startups. For Silvergate and Signature, it was cryptocurrency companies. So what does the collapse of two of the crypto-friendliest banks mean for that industry? Marketplace’s Meghan McCarty Carino talked about it with Laura Shin, a crypto journalist and host of the “Unchained” podcast.
During the chaos last weekend after Silicon Valley Bank was taken over by federal regulators, but before they guaranteed customers access to their deposits, there was panic in the tech world and pleas for the government to step in and help thousands of businesses that could have been crushed. But cries of victimhood from the tech sector were often met by the internet’s smallest violin, and the government’s actions to stabilize the situation were sometimes derided as a “billionaire” bailout for privileged tech bros. Sarah Kunst, a general partner at venture capital firm Cleo Capital, talks to Marketplace’s Meghan McCarty Carino about Silicon Valley’s image problem.
Microsoft’s Bing chatbot has displayed some strange, sometimes inappropriate responses. Could training in ethics help? Meghan McCarty Carino spoke with Arvind Narayanan, a computer science professor at Princeton University, about the ethical concerns he sees increasing around artificial intelligence.
Did you hear that giant whooshing sound? That was the collective exhale of tens of thousands of startup founders, workers and investors after federal regulators assured customers of the failed Silicon Valley Bank that they would have access to all of their deposits. Most of the bank’s 40,000 customers are tech startups, which spent much of the weekend bracing for the worst: that their money would be tied up or lost for good. That’s off the table now, but there’s still an SVB-sized hole in the tech landscape, according to Natasha Mascarenhas, a senior reporter at TechCrunch. She spoke to Marketplace’s Meghan McCarty Carino about how this one bank became so embedded in the startup scene.
It’s getting easier and easier to talk to machines, from digital voice assistants like Siri and Alexa to the latest generation of AI chatbots. Natural language processing technology has made it possible to engage in pretty humanlike conversations with some forms of artificial intelligence. But can a bot ever really “get” us? Marketplace’s Meghan McCarty Carino spoke with Aniket Bera, an associate professor of computer science at Purdue University, who is trying to teach emotional intelligence to artificial intelligence.
The 95th Academy Awards on Sunday is sure to feature plenty of glitz, glam, awkwardly cut-off speeches and artificial intelligence. The technology is becoming a bigger and bigger part of filmmaking, in ways that not everyone is thrilled about. It’s something Josh Glick, a visiting associate professor of film and electronic arts at Bard College, wrote about recently for Wired. Marketplace’s Meghan McCarty Carino spoke to Glick about the many ways Hollywood employs artificial intelligence.
Also, how does Bing compare to the Siri’s and Alexa’s of the world? Marketplace’s Meghan McCarty Carino spoke to Joanna Stern, a technology reporter at the Wall Street Journal, about her experience with Bing’s AI-powered search bot. Stern searched test questions about what to make for dinner, and the results were helpful, though not entirely accurate to the query.
Also, how does Bing compare to the Siri’s and Alexa’s of the world? Marketplace’s Meghan McCarty Carino spoke to Joanna Stern, a technology reporter at the Wall Street Journal, about her experience with Bing’s AI-powered search bot. Stern searched test questions about what to make for dinner, and the results were helpful, though not entirely accurate to the query.
Cities from New York and Washington, D.C., to Knoxville, Tennessee, and Albuquerque, New Mexico, are studying a new way to address noise pollution by installing what looks like an army of radio reporters on the streets. They’re commonly referred to as noise cameras. When a loud car passes by — typically one exceeding 85 decibels — these noise cameras snap a photo of the car’s license plate and a ticket is mailed to the driver. Marketplace’s Meghan McCarty Carino spoke to Erica Walker, a noise researcher and epidemiologist at Brown University, about her skepticism of this new surveillance system.
Social media influencers are on lots of platforms: Instagram, YouTube and, more and more these days, TikTok. Amazon and Walmart are getting help from content creators to keep their brand present on TikTok, all while the creators become influencers and earn money in the process.
It’s been just over a year since Russia invaded Ukraine, and we’ve been looking at the role technology has played, from government apps repurposed for crowdsourced reconnaissance to wide-scale cyberattacks. But space-based technology, largely from private companies, is also making a difference in Ukraine. Marketplace’s Meghan McCarty Carino spoke with Miriam Kramer, senior space reporter for Axios, about how satellites hundreds of miles above the Earth are bringing visibility and transparency to events on the ground.
It’s been just over a year since Russia invaded Ukraine, and we’ve been looking at the role technology has played, from government apps repurposed for crowdsourced reconnaissance to wide-scale cyberattacks. But space-based technology, largely from private companies, is also making a difference in Ukraine. Marketplace’s Meghan McCarty Carino spoke with Miriam Kramer, senior space reporter for Axios, about how satellites hundreds of miles above the Earth are bringing visibility and transparency to events on the ground.
So much of the internet today rests on the bedrock of a federal law that shields tech companies from liability for the content users post online. Everything from the AOL chatrooms of yore to modern social media likely wouldn’t exist without Section 230 of the 1996 Communications Decency Act. The idea is internet platforms aren’t acting like traditional publishers in creating content; they’re merely hosting it. But new generative artificial intelligence tools like DALL-E or ChatGPT that generate images or text are kind of different, says Matt Perault, director of the Center on Technology Policy at UNC Chapel Hill. He spoke with Marketplace’s Meghan McCarty Carino about the implications of these tools falling outside Section 230 protection.
So much of the internet today rests on the bedrock of a federal law that shields tech companies from liability for the content users post online. Everything from the AOL chatrooms of yore to modern social media likely wouldn’t exist without Section 230 of the 1996 Communications Decency Act. The idea is internet platforms aren’t acting like traditional publishers in creating content; they’re merely hosting it. But new generative artificial intelligence tools like DALL-E or ChatGPT that generate images or text are kind of different, says Matt Perault, director of the Center on Technology Policy at UNC Chapel Hill. He spoke with Marketplace’s Meghan McCarty Carino about the implications of these tools falling outside Section 230 protection.
Earlier this week, Vice President Kamala Harris was in South Carolina touting the Biden administration’s push to expand affordable high-speed internet there with programs funded by the bipartisan infrastructure bill. Tens of millions of Americans still don’t have access to broadband internet, and the problem is particularly acute for people with disabilities, according to the Urban Institute. Jon Schwabish, a senior fellow at the institute, spoke to Marketplace’s Meghan McCarty Carino about the findings.
Earlier this week, Vice President Kamala Harris was in South Carolina touting the Biden administration’s push to expand affordable high-speed internet there with programs funded by the bipartisan infrastructure bill. Tens of millions of Americans still don’t have access to broadband internet, and the problem is particularly acute for people with disabilities, according to the Urban Institute. Jon Schwabish, a senior fellow at the institute, spoke to Marketplace’s Meghan McCarty Carino about the findings.
Meta has jumped on the blue badge bandwagon. Last week, the company announced a verification service for Facebook and Instagram at a price of $11.99 a month, per app. It’s part of a trend of social media platforms turning to user fees instead of relying just on advertising dollars. They used to say that if you’re not paying for the product, the product is you. But if you’re now paying for social media, what exactly is the product? Marketplace’s Meghan McCarty Carino spoke to Shirin Ghaffary, a correspondent at Vox, about the benefits and trade-offs of the blue badge.
Meta has jumped on the blue badge bandwagon. Last week, the company announced a verification service for Facebook and Instagram at a price of $11.99 a month, per app. It’s part of a trend of social media platforms turning to user fees instead of relying just on advertising dollars. They used to say that if you’re not paying for the product, the product is you. But if you’re now paying for social media, what exactly is the product? Marketplace’s Meghan McCarty Carino spoke to Shirin Ghaffary, a correspondent at Vox, about the benefits and trade-offs of the blue badge.
When Russia invaded Ukraine a year ago, many security experts braced for an unprecedented escalation in cyberwarfare in addition to the physical assault. For years before the large-scale invasion, Ukraine was hit by massive cyberattacks that disrupted financial systems, transportation, energy and politics — disruptions that were expected to only intensify. But things haven’t exactly played out that way, according to Adam Meyers, chief of intelligence at the cybersecurity firm CrowdStrike.
This week marks a year since Russia began its devastating invasion of Ukraine, and throughout that time, technology has shaped the conflict, from satellites beaming internet service from space to the mobile phones in people’s pockets. Marketplace’s Meghan McCarty Carino recently spoke to Roman Osadchuk, a research associate at the Atlantic Council’s Digital Forensic Research Lab, who is also based in Ukraine, about how mobile apps have become an essential lifeline there as citizens navigate the daily realities of war.
Artificial intelligence is revolutionizing how we work and how we lose work. Not just chatbots that are coming for human jobs, but software that can determine which employees get pink slips when companies decide to downsize. Whether any employers used algorithms to conduct layoffs in recent months has been a topic of speculation, though none have disclosed it. But Capterra, a business-oriented tech review platform, recently surveyed 300 leaders in human resources, 98% of whom said they would rely on software and algorithms to reduce costs during a recession. Marketplace’s Meghan McCarty Carino spoke to Brian Westfall, the author of that Capterra report. He said HR is much more data driven today than it was during the Great Recession 15 years ago.
Artificial intelligence is revolutionizing how we work and how we lose work. Not just chatbots that are coming for human jobs, but software that can determine which employees get pink slips when companies decide to downsize. Whether any employers used algorithms to conduct layoffs in recent months has been a topic of speculation, though none have disclosed it. But Capterra, a business-oriented tech review platform, recently surveyed 300 leaders in human resources, 98% of whom said they would rely on software and algorithms to reduce costs during a recession. Marketplace’s Meghan McCarty Carino spoke to Brian Westfall, the author of that Capterra report. He said HR is much more data driven today than it was during the Great Recession 15 years ago.
Social media companies and other big technology firms have been under fire: President Joe Biden called for stricter regulations during his State of the Union address; FBI Director Christopher Wray has raised national security concerns about TikTok; and lawmakers are considering age restrictions for young social media users. Despite this, public trust in Big Tech companies is up, a new survey from The Center for Growth and Opportunity found. Marketplace’s Kimberly Adams spoke to Taylor Barkley, technology and innovation director for the CGO, about the surprising results.
This episode originally aired on March 11, 2022.
Russia’s ongoing invasion of Ukraine has disrupted – and ended – many lives and destroyed homes, infrastructure and whole communities. But at the beginning of the war, the cultural heritage of Ukraine was also at high risk. Some Ukrainian museum websites went offline as the servers hosting them lose connections or are destroyed in attacks. To prevent that information and cultural memory from disappearing entirely, around 1,000 archivists, programmers and librarians have volunteered to form a group called Saving Ukrainian Cultural Heritage Online or SUCHO. They’ve been recording and archiving these websites before they go offline. Quinn Dombrowski is an academic technology specialist at Stanford University who’s been working on this project.
Many large property owners use rent-pricing software to figure out what to charge their tenants. And that practice has come under scrutiny after an investigation last fall from ProPublica into the software company RealPage and its rental pricing algorithm. Several lawsuits have accused RealPage of colluding with landlords to artificially inflate rents and limit the supply of housing. The Department of Justice is also investigating. Marketplace’s Amy Scott spoke with Heather Vogell, a reporter at ProPublica who has been following the developments since her initial investigation on RealPage’s algorithm came out.
We’ve reported on the mass layoffs in tech that have been happening since last fall. And that has many in the industry worried about what that means for diversity in tech. There are now indications a slowdown in hiring could affect industry efforts for more diversity, equity and inclusion, or DEI, according to Textio, a company that helps create job ads. Marketplace’s Kimberly Adams spoke with Christie Lindor, a diversity strategist and CEO of Tessi Consulting, who warns the tech industry in particular should be careful about cutting these roles.
It’s been a little over a week since the U.S. military shot down a Chinese surveillance balloon over the coast of South Carolina. Since then, the United States has downed at least an additional three unidentified crafts in North American airspace. The balloon saga has put a spotlight on foreign espionage operations, but Javed Ali said the practice is nothing new. Ali is a former senior national security and intelligence official, as well as an associate professor of practice at the University of Michigan. He spoked to Marketplace’s Kimberly Adams about what we can glean from this string of incidents about the technology and practices used in modern international espionage.
This month marks a year since Russia invaded Ukraine. The toll has been devastating — cities turned to rubble, staggering numbers of deaths — and like every war, this one has often turned on technological advances. It can be a grim experience to delve into the dark side of innovation, but we wanted to look beyond traditional notions of military might and consider how technology off the battlefield is helping Ukraine fight back. Marketplace’s Meghan McCarty Carino spoke to Steven Feldstein, a senior fellow at the Carnegie Endowment for International Peace, about the crucial advantages tech has provided in such arenas as cybersecurity.
This week brought the opening salvos of a new battle of the bots. “It’s a new day in search. In fact, a race starts today,” said Microsoft CEO Satya Nadella when he introduced the new and improved Bing, now bolstered by ChatGPT, the artificial intelligence chatbot the internet can’t shut up about. Just a day earlier, Google announced Bard, its own AI chatbot-powered search tool. Marketplace’s Meghan McCarty Carino spoke with Chirag Shah, a computer science professor at the University of Washington. He said AI chatbots process language more intuitively than older search models and could transform how people access information.
It’s been about a decade since a new generation of mobile apps brought online dating out of the shadows and onto our phones. They turned swiping — right or left — into a kind of romantic roulette. Dating apps have become the most popular way for couples to connect, but they’re also a multibillion-dollar industry that relies on keeping users hooked. Marketplace’s Meghan McCarty Carino spoke with Sangeeta Singh-Kurtz, co-host of the podcast “Land of the Giants: Dating Games,” a collaboration between The Cut, The Verge and Vox Media, about how dating apps have been “gamified.”
ChatGPT, the artificial intelligence-powered chatbot from OpenAI, has raised a lot of questions. Like, what could this mean for society? For art? For the future of human jobs? But one thing became immediately clear: Students are going to use it to cheat on their homework. That’s created a market for software that can detect text that was generated by artificial intelligence like ChatGPT. Marketplace’s Meghan McCarty Carino spoke to Stephanie Hughes, Marketplace’s education reporter, about what teachers say the technology means for them.
During the Meta earnings call last week, Mark Zuckerberg said something that seemed to perfectly capture the vibe in tech as layoffs continue to climb. The CEO said the company was in a “phase change” and that 2023 will be “a year of efficiency.” For tech workers, it’s a striking contrast to a mythology that had been building for more than a decade: the conspicuously cushy tech job.
It’s hard to believe it’s been just a year since cryptocurrency ads made a splash in the Super Bowl, because a whole lot has gone down (and down and down) in crypto since then. Marketplace’s Meghan McCarty Carino got journalist and book author Jacob Silverman on the line to look back at the ads from eToro, Crypto.com, Coinbase and FTX in the 2022 “Crypto Bowl.” They might not have aged so well.
California has been a leader in consumer data privacy law. But those protections don’t mean much if they’re not being enforced. So, under a sweeping voter initiative that took effect this year, the state has created an agency dedicated to the task. It’s the first of its kind in the U.S., which, unlike Europe, has no comprehensive federal data privacy regulation. Marketplace’s Meghan McCarty Carino spoke with Ashkan Soltani, the executive director of the new California Privacy Protection Agency. He said one of his goals is to educate the public about their rights under the newly expanded California Privacy Rights Act.
Many of the biggest tech platforms, from Amazon to Facebook, follow a similar pattern of transformation, according to a recent essay from the author and internet activist Cory Doctorow. First, he says, these platforms court users with artificially low prices on products or an exciting way to connect with friends. Then, they hook sellers, like advertisers or third-party retailers, with promises of reaching a captive audience. Finally, Doctorow says, as companies try to maximize their profits, they end up ruining the experience on their platforms through a process he describes with a four-letter word we can’t broadcast or publish.
In January, the Joe Biden administration unveiled a new tool to help migrants seeking asylum at U.S. borders. An expanded smartphone app managed by Customs and Border Protection now allows asylum seekers to schedule appointments to enter the country. But since this function launched, thousands of migrants coming from Latin America have been scrambling to sign up, and many have encountered technical glitches in the process. KPBS reporter Gustavo Solis spoke with migrants in Tijuana, Mexico, as they tried out the new system.
In January, the Joe Biden administration unveiled a new tool to help migrants seeking asylum at U.S. borders. An expanded smartphone app managed by Customs and Border Protection now allows asylum seekers to schedule appointments to enter the country. But since this function launched, thousands of migrants coming from Latin America have been scrambling to sign up, and many have encountered technical glitches in the process. KPBS reporter Gustavo Solis spoke with migrants in Tijuana, Mexico, as they tried out the new system.
Technology is making it easier and easier to create and disseminate visuals, from text-to-image artificial intelligence models and sophisticated deepfakes to simple memes retweeted with hashtags. Visuals are the lingua franca of the internet, but their potential to easily spread misinformation — particularly about health topics — make them especially dangerous to the public. That’s according to an article published last year in the journal Science Communication. Marketplace’s Meghan McCarty Carino spoke to Andy King, an associate professor of communication at the University of Utah. King co-authored the commentary titled “Missing the Bigger Picture,” which discussed what makes visual misinformation unique.
Sales of electric vehicles have really picked up in the last year or so, but at just shy of 6% of all cars sold in the U.S. They’ve still got a long way to go before they hit mass adoption, like the long way to go to find a charger in many areas of the country. There are currently about 100,000 public chargers in the U.S. The federal government wants to reach about half a million chargers by the end of the decade, and the bipartisan infrastructure bill includes billions of dollars to help make that happen. Reporter Rae Solomon of KUNC in Colorado has this story about how rural areas fit into the electrification plan.
Earlier this week, the Supreme Court announced it was putting off hearing a pair of highly anticipated cases that could fundamentally change social media as we know it The cases concern laws in Florida and Texas, pushed by conservatives in those states, which basically make it illegal for social media platforms to block or hide content – like say from a former president – even if the post violates the companies’ terms of service. Both laws have been blocked from taking effect while the rest of the country waits for the high court to weigh in. Marketplace’s Meghan McCarty Carino spoke with Daphne Keller, director of the Program on Platform Regulation at Stanford’s Cyber Policy Center, about why these cases could be consequential.
Earlier this week, the Supreme Court announced it was putting off hearing a pair of highly anticipated cases that could fundamentally change social media as we know it The cases concern laws in Florida and Texas, pushed by conservatives in those states, which basically make it illegal for social media platforms to block or hide content – like say from a former president – even if the post violates the companies’ terms of service. Both laws have been blocked from taking effect while the rest of the country waits for the high court to weigh in. Marketplace’s Meghan McCarty Carino spoke with Daphne Keller, director of the Program on Platform Regulation at Stanford’s Cyber Policy Center, about why these cases could be consequential.
Amazon might seem anathema to small business, but the fact is, third-party sellers account for the majority of the e-commerce giant’s sales. These sellers range from independent artisans and designers to opportunistic resellers of products from big-box stores. A new report from the nonprofit Data & Society examines how Amazon is helping, hurting and generally transforming the small business retail model. Marketplace’s Meghan McCarty Carino spoke with Moira Weigel, the author of the report and a professor at Northeastern University. She described the effect Amazon has on small businesses as a “trickle-down monopoly.”
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A plant in Iceland recently became the first large-scale facility to remove carbon dioxide from the air on behalf of corporate clients paying to reduce their carbon footprints. The Climeworks operation uses a process called direct-air capture, or DAC. Marketplace’s Meghan McCarty Carino spoke with Aniruddh Mohan, a postdoctoral fellow at the Andlinger Center for Energy and the Environment at Princeton University. He said the technology could be key to averting the worst of climate change.
The mea culpas from tech CEOs announcing massive job cuts have become a familiar refrain: “We hired too many people.” “We were much too optimistic.” “This did not play out the way I expected.” That’s a mashup of statements from Salesforce, Stripe and Meta. The tech industry continues to shed jobs: Google and Microsoft announced thousands of layoffs last week and Spotify this week. So, why did so many tech companies make the same mistake of overhiring? Marketplace’s Meghan McCarty Carino spoke with Anup Srivastava, a Canada research chair and professor at the University of Calgary. He said going big during boom times is baked into the business model of the industry.
The mea culpas from tech CEOs announcing massive job cuts have become a familiar refrain: “We hired too many people.” “We were much too optimistic.” “This did not play out the way I expected.” That’s a mashup of statements from Salesforce, Stripe and Meta. The tech industry continues to shed jobs: Google and Microsoft announced thousands of layoffs last week and Spotify this week. So, why did so many tech companies make the same mistake of overhiring? Marketplace’s Meghan McCarty Carino spoke with Anup Srivastava, a Canada research chair and professor at the University of Calgary. He said going big during boom times is baked into the business model of the industry.
A California project that’s harnessing solar power to save water may seem a bit counterintuitive, given the dousing the state just received from a series of giant storms. But most of the state is still technically in a drought. That trend is expected to only intensify in the long term because of climate change, as warmer average temperatures increase evaporation. Take California’s vast system of open canals, which transport water across the state from reservoirs to agricultural lands and metropolitan areas. Scientists at the University of California, Merced, estimate that the waterways lose tens of billions of gallons of water to evaporation every year. A new project aims to shield the flows from the heat and sun by covering canals with solar panels while helping the state meet its renewable energy goals.
Images created by artificial intelligence programs, like Stable Diffusion and DALL-E, are just about everywhere now, dazzling users with their ability to instantly create any image that can be dreamed up. The AI works by scraping billions of images from the internet, which are often created by artists who may not be thrilled that their life’s work is helping to build technology that could threaten their livelihoods. Steven Zapata, a designer, illustrator and art teacher in New York City, has concerns about what this means. It makes no sense, he told Marketplace’s Meghan McCarty Carino, that these machine-learning systems may go on to compete with the creators whose work the models trained on. He also believes that an ethical version of these artmaking systems can be developed and would be valuable.
To make housing more affordable in the U.S., we need more of it. Millions of additional units, by most estimates. This shortage of housing has a range of complex causes, but the high cost of construction — which rose even further thanks to pandemic-driven labor and supply constraints — is definitely not helping. An idea from the tech world holds the potential to make the building process more efficient: 3D printing. Startups have been experimenting with the technology in large-scale construction, and now there’s a push to take it mainstream. Marketplace’s Meghan McCarty Carino spoke with journalist Rachel Monroe, who took a deep dive into the topic in this week’s issue of The New Yorker.
Now that so-called generative artificial intelligence models, such as DALL-E and ChatGPT, can create impressive visuals and formulate complex responses, will human artists, writers, radio hosts, and all sorts of creative and knowledge-based jobs, go extinct? Mark Finlayson, an associate professor of computer science at Florida International University, offered his perspective on this zillion-dollar question in a recent essay for The Conversation. Finlayson believes that these tools are likely to change creative work, but not always for the worse. He told Marketplace’s Meghan McCarty Carino that he expects disruption as some people prosper in future work environments and others fail to adapt.
Like the Rolling Stones vs. the Beatles, “Star Wars” vs. “Star Trek” or cats vs. dogs, the question of gas stoves vs. electric has somehow become a character-defining one. The discourse was ignited last week by a member of the U.S. Consumer Product Safety Commission, Richard Trumka Jr., who suggested his agency was considering a ban on gas stoves. He has since stepped that back a bit. But the debate continues to simmer. Electric partisans say their ranges are healthier for people and the environment, while gas stove lovers say flames are just better to cook on and resilient in power outages. So how do modern electric stoves work? And would we have the infrastructure to support them? Marketplace’s Meghan McCarty Carino spoke with Ethan Elkind, director of the Climate Program at the University of California, Berkeley, Center for Law, Energy & the Environment. He said there are a lot of misperceptions based on outdated models.
Like the Rolling Stones vs. the Beatles, “Star Wars” vs. “Star Trek” or cats vs. dogs, the question of gas stoves vs. electric has somehow become a character-defining one. The discourse was ignited last week by a member of the U.S. Consumer Product Safety Commission, Richard Trumka Jr., who suggested his agency was considering a ban on gas stoves. He has since stepped that back a bit. But the debate continues to simmer. Electric partisans say their ranges are healthier for people and the environment, while gas stove lovers say flames are just better to cook on and resilient in power outages. So how do modern electric stoves work? And would we have the infrastructure to support them? Marketplace’s Meghan McCarty Carino spoke with Ethan Elkind, director of the Climate Program at the University of California, Berkeley, Center for Law, Energy & the Environment. He said there are a lot of misperceptions based on outdated models.
Artificial intelligence is commonly used in automated recruitment programs. It helps narrow down large pools of applicants using algorithms to match job seekers to open positions. But there are growing concerns that this technology is disproportionately excluding certain groups, like women, people of color or those who don’t have college degrees, even when they’re perfectly qualified.
TikTok is under a lot of scrutiny from federal, state and local governments. Congressional lawmakers recently banned the social media platform from most federal government devices. More than a dozen states, including New Hampshire, South Dakota and Texas, passed similar measures due to growing concerns about data security and privacy on the platform owned by Chinese company ByteDance. Marketplace’s Kimberly Adams spoke with Joshua Scacco, associate chair of the University of South Florida’s department of communication. He said this blacklisting can make it harder for some, like researchers, to do their jobs.
Louisiana’s new law, HB 142, requires users in that state to prove they’re 18 or older before accessing sites that contain pornographic material. If a website’s content is a least one third porn, you have to show an ID. And the reason that’s possible is because Louisiana is one of the few states in the U.S. that allows residents to store government-issued ID digitally on their smartphone. This new law has many privacy advocates worried, and some researchers are warning about unplanned ripple effects of the law’s implementation. Marketplace’s Kimberly Adams spoke with Jordan Taylor, an internet and social media researcher and PhD student at the Human-Computer Interactive Institute at Carnegie Mellon University.
Sure, robot vacuums are convenient and they make for great cat videos. But these devices have the potential to collect a lot of data from the private setting of our homes. Images of children’s faces, the layout of a house, even someone sitting on the toilet were all captured by iRobot vacuum test models in North America, Europe and Asia. Those photos found their way into a private Facebook group for Venezuelan gig workers, where they were then leaked to journalists at MIT Technology Review. Marketplace’s Meghan McCarty Carino spoke to Eileen Guo, a senior reporter at MIT Technology Review, who has been investigating this.
CES, formerly known as the Consumer Electronics Show, wrapped up Sunday in Las Vegas. There was a lot to process. The annual event showcased plenty of smart home technology, virtual reality gadgets, health trackers and even a tech friend for kids — a robot that recognizes facial expressions and moods. There was also a focus on energy, given the urgency of the climate crisis and the geopolitical events of the last year. Marketplace reporter Lily Jamali was at the convention looking into some of the latest technology in the energy sector. She spoke to Marketplace’s Meghan McCarty Carino about what she observed.
CES, formerly known as the Consumer Electronics Show, wrapped up Sunday in Las Vegas. There was a lot to process. The annual event showcased plenty of smart home technology, virtual reality gadgets, health trackers and even a tech friend for kids — a robot that recognizes facial expressions and moods. There was also a focus on energy, given the urgency of the climate crisis and the geopolitical events of the last year. Marketplace reporter Lily Jamali was at the convention looking into some of the latest technology in the energy sector. She spoke to Marketplace’s Meghan McCarty Carino about what she observed.
Some two months after Elon Musk closed his $44 billion deal to acquire Twitter, we’ve seen information leaks, layoffs at the social media company, and that day everyone thought Twitter was going to shut down, but it didn’t. With reports of hate speech on the platform rising, many brands are eyeing Twitter cautiously, with some suspending their advertising altogether. But through the Twitter tumult, there’s a larger, deeper question brands are confronting: should they even be on Twitter in the first place?
Some two months after Elon Musk closed his $44 billion deal to acquire Twitter, we’ve seen information leaks, layoffs at the social media company, and that day everyone thought Twitter was going to shut down, but it didn’t. With reports of hate speech on the platform rising, many brands are eyeing Twitter cautiously, with some suspending their advertising altogether. But through the Twitter tumult, there’s a larger, deeper question brands are confronting: should they even be on Twitter in the first place?
CES is underway in Las Vegas this week. The annual consumer electronics event attracts tech companies large and small, along with developers, journalists and policymakers. Jennifer Pattison Tuohy, who covers smart home technology for The Verge, is attending the convention. She spoke with Marketplace’s Kimberly Adams about the new gadgets and the announcements being made in the smart home realm.
CES is underway in Las Vegas this week. The annual consumer electronics event attracts tech companies large and small, along with developers, journalists and policymakers. Jennifer Pattison Tuohy, who covers smart home technology for The Verge, is attending the convention. She spoke with Marketplace’s Kimberly Adams about the new gadgets and the announcements being made in the smart home realm.
2022 was not a great year for crypto. It started with a bang as crypto ads went mainstream in the Super Bowl. And then the year ended with an implosion. Crypto hacks piled on scandals and sliding valuations, one company fell and then another, culminating with the spectacular collapse of the FTX cryptocurrency exchange and its founder Sam Bankman-Fried, who is now under investigation for fraud. So will this crypto winter start to thaw in 2023 or head into deep freeze? Marketplace’s Meghan McCarty Carino spoke with crypto journalist and host of the “Unchained” podcast, Laura Shin, about what she thinks is in store for the industry this year.
2022 was not a great year for crypto. It started with a bang as crypto ads went mainstream in the Super Bowl. And then the year ended with an implosion. Crypto hacks piled on scandals and sliding valuations, one company fell and then another, culminating with the spectacular collapse of the FTX cryptocurrency exchange and its founder Sam Bankman-Fried, who is now under investigation for fraud. So will this crypto winter start to thaw in 2023 or head into deep freeze? Marketplace’s Meghan McCarty Carino spoke with crypto journalist and host of the “Unchained” podcast, Laura Shin, about what she thinks is in store for the industry this year.
Deep inside a mountain, a full day’s hike from any road, in a dry, deserted part of West Texas, a foundation funded by Jeff Bezos is building a giant clock that’s hundreds of feet tall. It’s been called the Millennium Clock, the 10,000 Year Clock and the Clock of the Long Now. Like the Pyramids, Stonehenge and the Colosseum, its makers hope it will outlast our civilization and tick for 10 millennia. Marketplace’s Meghan McCarty Carino spoke with Alexander Rose, executive director of the Long Now Foundation, which has been building the roughly $40 million prototype of the clock in Texas.
Deep inside a mountain, a full day’s hike from any road, in a dry, deserted part of West Texas, a foundation funded by Jeff Bezos is building a giant clock that’s hundreds of feet tall. It’s been called the Millennium Clock, the 10,000 Year Clock and the Clock of the Long Now. Like the Pyramids, Stonehenge and the Colosseum, its makers hope it will outlast our civilization and tick for 10 millennia. Marketplace’s Meghan McCarty Carino spoke with Alexander Rose, executive director of the Long Now Foundation, which has been building the roughly $40 million prototype of the clock in Texas.
Trucking can be dangerous job – long, often tedious hours behind the wheel, the unpredictability of the weather and of course, other drivers. And yet, trucking is an essential part of supply chain. 72% of the nation’s freight gets from point A to point B in a truck, according to the American Trucking Associations. Most of those holiday gifts you might be enjoying right now got to you on a truck. So truck drivers are an essential part of our economy. The companies that hire and manage those drivers have started bringing a lot more technology into big rigs, including artificial intelligence and sometimes automation. Marketplace’s Kimberly Adams spoke with Karen Levy, author of “Data Driven: Truckers, Technology, and the New Workplace Surveillance” about how these tools are being used in the industry.
Non-fungible tokens, or NFTs, are basically digital certificates of ownership, a virtual claim that an image, GIF or even a song belongs to you. And while some artists were initially happy to jump into this new space, others have been surprised or furious to find that people, not themselves, beat them to it. Last year, several musical artists publicly complained after the website HitPiece temporarily listed NFTs for their songs or albums without the artists’ permission. But does selling someone else’s art as an NFT break the law? Marketplace’s Kimberly Adams spoke with Aram Sinnreich, a professor and chair of the communication studies division at American University, around the time of this dust-up. He said all this gets into a gray area, at least when it comes to existing copyright law.
It’s been a big year in tech: the race to build the metaverse, the rise and fall of NFTs, chaos in the crypto sector, amazing views of galaxies far, far, away and research breakthroughs that will change the way we live. Marketplace’s Kimberly Adams and Marketplace Tech producers Jésus Alvarado and Daniel Shin discuss what stories they’ll be following in 2023.
It’s been a big year in tech: the race to build the metaverse, the rise and fall of NFTs, chaos in the crypto sector, amazing views of galaxies far, far, away and research breakthroughs that will change the way we live. Marketplace’s Kimberly Adams and Marketplace Tech producers Jésus Alvarado and Daniel Shin discuss what stories they’ll be following in 2023.
This is the time of year when we hear a lot about predictions for the year ahead, but futurist Amy Webb is known for looking to the future year-round. Not just for 2023, but even further out to the technology that will drive meaningful shifts in how we live and experience the world. Webb recently co-authored a book with geneticist Andrew Hessel called “The Genesis Machine: Our Quest to Rewrite Life in the Age of Synthetic Biology,” where she explores the role synthetic biology will play in shaping our world. In the not-so-distant future, Webb said, it will play an even bigger role in our health, what we eat and even how we have kids.
This is the time of year when we hear a lot about predictions for the year ahead, but futurist Amy Webb is known for looking to the future year-round. Not just for 2023, but even further out to the technology that will drive meaningful shifts in how we live and experience the world. Webb recently co-authored a book with geneticist Andrew Hessel called “The Genesis Machine: Our Quest to Rewrite Life in the Age of Synthetic Biology,” where she explores the role synthetic biology will play in shaping our world. In the not-so-distant future, Webb said, it will play an even bigger role in our health, what we eat and even how we have kids.
Earlier this year, a report from Bloomberg said Grand Theft Auto 6 will be getting a female protagonist. It would be a notable change — there are far fewer playable female characters than male ones in video games. And for a long time, women have been typecast as damsels in distress, like Princess Peach from Super Mario, or as sex objects depicted with little clothing and exaggerated proportions, like Lara Croft from the 1990s Tomb Raider games. She’s an archaeologist who explores old ruins in teeny, tiny shorts and a tank top. This revisiting of an earlier episode of “Marketplace Tech” examines how the portrayal of women in video games has changed in recent years.
This episode originally aired on May 19, 2022
2022 has certainly been a busy year for space news but it wasn’t all looking at what’s happening out there. Some of the news and research was about what’s happening on our own planet. Earlier this year, Congress held a public hearing on a topic that hasn’t been discussed openly in a congressional hearing in decades: unidentified flying objects. Yes, UFOs, or as the Pentagon is calling them, unidentified aerial phenomena, or UAPs. The hearing follows a report from the director of national intelligence released in June of 2021 that said there were over 140 recorded sightings of UAPs. Chris Impey, a professor of astronomy at the University of Arizona, has been following these developments. Below is an edited transcript of his conversation with Marketplace’s Kimberly Adams about the hearing.
As we wind down the year, we didn’t want to miss the opportunity to look back at some notable tech trends and maybe predict a few, especially those in the ever-growing wearable tech market. Smartwatches are much more common these days, but “wearable” is starting to expand beyond the gadgets you strap to your wrist. Marketplace’s Kimberly Adams spoke with Victoria Song, a wearable technology reviewer for The Verge, who explained what’s on the horizon for this stuff in the coming year.
As we wind down the year, we didn’t want to miss the opportunity to look back at some notable tech trends and maybe predict a few, especially those in the ever-growing wearable tech market. Smartwatches are much more common these days, but “wearable” is starting to expand beyond the gadgets you strap to your wrist. Marketplace’s Kimberly Adams spoke with Victoria Song, a wearable technology reviewer for The Verge, who explained what’s on the horizon for this stuff in the coming year.
For some people, becoming a well-adjusted adult involves getting to know your inner child to help process old wounds or desires, and possibly gain insight into your needs and choices in life. But new technology may provide a more direct way to communicate with little you by using an artificial intelligence chatbot, informed by your own history, to play that role. That’s what creative technologist Michelle Huang did. She trained OpenAI’s ChatGPT-3 on who her younger self was and started having conversations.
For some people, becoming a well-adjusted adult involves getting to know your inner child to help process old wounds or desires, and possibly gain insight into your needs and choices in life. But new technology may provide a more direct way to communicate with little you by using an artificial intelligence chatbot, informed by your own history, to play that role. That’s what creative technologist Michelle Huang did. She trained OpenAI’s ChatGPT-3 on who her younger self was and started having conversations.
We have far too many examples in recent years of hate speech sparking riots, mobs and individual attacks. One group at particular risk is the transgender community. This year, at least 35 people in the trans community were “fatally shot or killed by other violent means,” according to the Human Rights Campaign. And a recent report from the HRC Foundation found highly organized online attacks against hospitals and health care providers in 21 states targeting facilities and doctors that provide gender-affirming care. Marketplace’s Kimberly Adams spoke with Erin Reed, a legislative researcher and a trans rights activist who’s been following these patterns for the last three years.
Teachers are a creative bunch. They have to be to come up with lesson plans and exams that help students grow their minds and prevent those same students from relying too much on technology to enhance their work or to cheat. Which is why the rollout of OpenAI’s ChatGPT has many teachers worried. The chatbot can answer almost any type of question, even if the answers aren’t always accurate. Marketplace’s Kimberly Adams spoke with Daniel Herman, an English teacher at Maybeck High School in Berkeley, California. He posed some of the essay prompts from his class to the chatbot and wrote about it for The Atlantic magazine.
Most of us interact with some form of artificial intelligence every day, whether it’s asking a smart speaker about the weather or being assigned shift work or served content by an app. But how many of us consider our relationship to those algorithms? Marketplace’s Kimberly Adams speaks with Noelani Arista, an associate professor of history and classics and chair of the Indigenous studies program at McGill University. She collaborates with other Indigenous scholars to examine and develop AI models. Adams asked her about an Indigenous approach to these algorithms.
Most of us interact with some form of artificial intelligence every day, whether it’s asking a smart speaker about the weather or being assigned shift work or served content by an app. But how many of us consider our relationship to those algorithms? Marketplace’s Kimberly Adams speaks with Noelani Arista, an associate professor of history and classics and chair of the Indigenous studies program at McGill University. She collaborates with other Indigenous scholars to examine and develop AI models. Adams asked her about an Indigenous approach to these algorithms.
On this day in 1947, scientists at Bell Labs, owned by AT&T — which had a telephone monopoly at the time — tweaked a new gadget the size of a shot glass to produce, basically, amplification. It marked the invention of the transistor. My colleague David Brancaccio has been using the anniversary to tell the story of the transistor and how it led to the semiconductor revolution. Part of that revolution was getting the technology from Bell Labs in New Jersey to what eventually became Silicon Valley. One man who made that move across the country played a key role.
A government agency known for keeping its secrets has been attempting to be a bit more open when it comes to cybersecurity. Digital attacks are now a regular threat, not just the for private sector, like last year’s hack of the Colonial oil pipeline. They are also a threat for public infrastructure, like major ransomware attacks on hospitals and public schools. So the National Security Agency is expanding its work with the private sector, nearly tripling the number of industry partnerships to more than 300 in the past year, according to the agency’s 2022 Cybersecurity Year in Review report. Marketplace’s Kimberly Adams spoke with Rob Joyce, the NSA’s director of cybersecurity, about how the agency’s Cybersecurity Collaboration Center is working with private companies.
After more than 60 years of work, scientists have made a breakthrough that could potentially change the future of energy. The Lawrence Livermore National Laboratory and the Department of Energy announced this week that they had successfully achieved energy-producing nuclear fusion that produced more energy than they put into it. U.S. Energy Secretary Jennifer Granholm called it a huge achievement for science and for clean energy. Marketplace’s Kimberly Adams spoke with Carolyn Kuranz, an experimental plasma physicist at the University of Michigan’s department of nuclear engineering about how the experiment worked.
After more than 60 years of work, scientists have made a breakthrough that could potentially change the future of energy. The Lawrence Livermore National Laboratory and the Department of Energy announced this week that they had successfully achieved energy-producing nuclear fusion that produced more energy than they put into it. U.S. Energy Secretary Jennifer Granholm called it a huge achievement for science and for clean energy. Marketplace’s Kimberly Adams spoke with Carolyn Kuranz, an experimental plasma physicist at the University of Michigan’s department of nuclear engineering about how the experiment worked.
China recently eased some of its strict zero-COVID policies after unprecedented protests erupted in several parts of the country. For weeks, there were demonstrations against three years of constant PCR testing and reporting, travel restrictions and citywide quarantines, nonstop tracking and surveillance of citizens. Now, Chinese authorities are deploying some of the same tools they used to limit the spread of COVID-19 to track down demonstrators who have been speaking out against the government in public and online. Marketplace’s Kimberly Adams speaks with Marketplace’s China correspondent, Jennifer Pak, who’s been covering this story from Shanghai. Pak gave Adams a quick rundown of how the surveillance is being carried out.
China recently eased some of its strict zero-COVID policies after unprecedented protests erupted in several parts of the country. For weeks, there were demonstrations against three years of constant PCR testing and reporting, travel restrictions and citywide quarantines, nonstop tracking and surveillance of citizens. Now, Chinese authorities are deploying some of the same tools they used to limit the spread of COVID-19 to track down demonstrators who have been speaking out against the government in public and online. Marketplace’s Kimberly Adams speaks with Marketplace’s China correspondent, Jennifer Pak, who’s been covering this story from Shanghai. Pak gave Adams a quick rundown of how the surveillance is being carried out.
Last week, officials in San Francisco decided to scrap a plan that would have allowed law enforcement to use robots in situations that may require “deadly force.” Specifically, according to the language of the ordinance that the city’s board of supervisors initially approved, when “risk of loss of life to members of the public or officers is imminent and outweighs any other force option available.” The plan was rolled back after a public backlash, but the technology is out there and it may be just a matter of time before it’s used by local police departments. Marketplace’s Kimberly Adams spoke with Ryan Jenkins, a professor of philosophy and senior fellow at the Ethics + Emerging Sciences Group at California Polytechnic State University, San Luis Obispo. There’s a concern, he said, that the deployment of robots would lower barriers to the use of force, making violence a more common occurrence in police work.
Unions have come to the video game industry. They started small at just one indie developer about a year ago, then those efforts started to spread. Workers at some of the biggest names in the business have started organizing — at Activision Blizzard and recently at ZeniMax, a company owned by Microsoft. This sudden upswell is shaking up an industry that has long been known for grueling hours, low pay and a workforce that is not especially diverse. So how did the union movement go from 0 to 60, and where is it headed from here? Marketplace’s Meghan McCarty Carino spoke with Nicole Carpenter, a senior reporter for Polygon, a gaming and entertainment news site. She recently wrote an explainer about unions in the industry. She said a turning point came in 2021 when California sued Activision for an alleged pattern of sexual harassment and discrimination, which set off a chain of investigations and lawsuits that brought the problems of the industry into the public eye.
Unions have come to the video game industry. They started small at just one indie developer about a year ago, then those efforts started to spread. Workers at some of the biggest names in the business have started organizing — at Activision Blizzard and recently at ZeniMax, a company owned by Microsoft. This sudden upswell is shaking up an industry that has long been known for grueling hours, low pay and a workforce that is not especially diverse. So how did the union movement go from 0 to 60, and where is it headed from here? Marketplace’s Meghan McCarty Carino spoke with Nicole Carpenter, a senior reporter for Polygon, a gaming and entertainment news site. She recently wrote an explainer about unions in the industry. She said a turning point came in 2021 when California sued Activision for an alleged pattern of sexual harassment and discrimination, which set off a chain of investigations and lawsuits that brought the problems of the industry into the public eye.
Hurricane season is officially over. There were 14 named tropical storms this year, three of which made landfall as hurricanes on the U.S. mainland and Puerto Rico, including Hurricane Ian. The climate crisis, along with the boom in coastal development, have given hurricanes the power to cause more death and destruction. Marketplace’s Amy Scott spent a day with people who try to predict such disasters for our climate solutions podcast, “How We Survive.” She found out that climate change is making their job more complicated.
This episode originally aired Nov. 16 on the “How We Survive” podcast.
Hurricane season is officially over. There were 14 named tropical storms this year, three of which made landfall as hurricanes on the U.S. mainland and Puerto Rico, including Hurricane Ian. The climate crisis, along with the boom in coastal development, have given hurricanes the power to cause more death and destruction. Marketplace’s Amy Scott spent a day with people who try to predict such disasters for our climate solutions podcast, “How We Survive.” She found out that climate change is making their job more complicated.
This episode originally aired Nov. 16 on the “How We Survive” podcast.
Despite the bankruptcies, hacks and general foul mood in crypto, one metric is moving in the right direction. As we talked about earlier this year, ethereum — the world’s second-largest crypto network — made a move to reduce the energy used in the “mining” process for authenticating transactions on the blockchain. In September, ethereum switched from the so-called proof of work method, in which a bunch of miners compete to solve an authentication puzzle with giant banks of supercomputers, to a method called proof of stake, in which just one miner validates a transaction. That requires much less electricity. Marketplace’s Meghan McCarty Carino spoke with Alex de Vries, the founder of Digiconomist, a website that tracks cryptocurrency energy use, about just how much less energy the ethereum network is consuming, based on a paper that De Vries recently published.
Despite the bankruptcies, hacks and general foul mood in crypto, one metric is moving in the right direction. As we talked about earlier this year, ethereum — the world’s second-largest crypto network — made a move to reduce the energy used in the “mining” process for authenticating transactions on the blockchain. In September, ethereum switched from the so-called proof of work method, in which a bunch of miners compete to solve an authentication puzzle with giant banks of supercomputers, to a method called proof of stake, in which just one miner validates a transaction. That requires much less electricity. Marketplace’s Meghan McCarty Carino spoke with Alex de Vries, the founder of Digiconomist, a website that tracks cryptocurrency energy use, about just how much less energy the ethereum network is consuming, based on a paper that De Vries recently published.
Researchers at the Massachusetts Institute of Technology have solved a particularly challenging differential equation that dates back to the early 1900s. The explanation gets pretty technical pretty fast, but the point is that solving this equation enabled researchers to create a new type of artificial intelligence system that can learn on the spot and adapt to changing patterns, as opposed to traditional systems in which the machine learning is based on existing patterns or expected outcomes. Marketplace’s Kimberly Adams speaks with MIT researcher Ramin Hasani, who said it’s called a liquid neural network, and it kind of works like a human brain.
Researchers at the Massachusetts Institute of Technology have solved a particularly challenging differential equation that dates back to the early 1900s. The explanation gets pretty technical pretty fast, but the point is that solving this equation enabled researchers to create a new type of artificial intelligence system that can learn on the spot and adapt to changing patterns, as opposed to traditional systems in which the machine learning is based on existing patterns or expected outcomes. Marketplace’s Kimberly Adams speaks with MIT researcher Ramin Hasani, who said it’s called a liquid neural network, and it kind of works like a human brain.
Most websites have code running in the background to help the site run better and, of course, to target advertising. A recent investigation from “The Markup” found many tax-filing sites were sharing users’ financial data with Facebook using a code called Meta Pixel. Marketplace’s Kimberly Adams speaks to Simon Fondrie-Teitler, an infrastructure engineer at The Markup and co-author of this investigation.
Data regulators in Ireland fined Meta earlier this week for failing to safeguard the sensitive information of Facebook users. The tech giant was fined the equivalent of about $275 million for a 2019 data leak, when personal information from more than 500 million Facebook users was scraped off the site and then published in a hacker forum. Marketplace’s Kimberly Adams speaks with Adam Satariano, a tech correspondent for The New York Times based in London, who reported on this story. He says this recent punishment is just one of several fines the Irish government has imposed on Meta, and it’s part of a larger trend.
While Elon Musk has been celebrating a bump in users and app downloads since he took over Twitter, many longer-term users say they’re seriously considering leaving. Some are even holding mock funerals anticipating the site would break down. This week, Twitter users discovered the company is no longer enforcing its COVID-19 misinformation policy. But if Twitter actually fell apart, what would happen to the distinct spaces there, like what’s commonly referred to as “Black Twitter”? Marketplace’s Kimberly Adams speaks with Shamika Klassen, an information science Ph.D. candidate at the University of Colorado, Boulder. She co-authored a research article about Black Twitter last year.
If you’re a regular listener of “Marketplace Tech,” thank you. We’d love to hear from you. You can drop us a line anytime at MarketplaceTechComments@marketplace.org. We’d also appreciate it if you took the time to leave us a rating and review wherever you listen to the show. It really helps people find us, so thanks.
Earlier this month, the SS Sally Ride cargo capsule made its way to the International Space Station. The spacecraft was carrying hundreds of pounds of scientific experiments. One of them involves what’s called a 3D BioFabrication Facility, which can build human tissue and organs in space that scientists can’t make on Earth. Marketplace’s Kimberly Adams speaks with Rich Boling, vice president at Redwire, which manufactures the equipment for these experiments. She asked him about how 3D printing works when you’re printing something alive.
If you’re a regular listener of Marketplace Tech, thank you. We’d love to hear from you. You can drop us a line anytime at MarketplaceTechComments@marketplace.org. We’d also appreciate it if you took the time to leave us a rating and review wherever you listen to the show. It really helps people find us, so thanks.
Some of the country’s biggest advertisers are balking at the new Twitter under Elon Musk. A recent report from Media Matters for America found at least half of Twitter’s 100 biggest advertisers have either announced they will stop running ads on the platform or just seem to be stopping more quietly. But not all businesses can easily walk away. Take sex workers. A recent survey from the website Sex Work CEO shows that Twitter is incredibly important for adult content creators, helping them connect with fans, find new ones and promote their legal businesses. Marketplace’s Kimberly Adams speaks with MelRose Michaels, the founder of Sex Work CEO. Michaels explained how adult content creators are responding to all the recent changes at Twitter.
Cyber Monday has become one of the busiest — and most lucrative — online shopping days of the year. The National Retail Federation estimates that almost 64 million people will be looking for deals today. But for shoppers with disabilities, it can be a lot harder to take advantage of sales and promotions online. A significant number of the biggest retail websites are not compliant with the Americans with Disabilities Act or Web Content Accessibility Guidelines, which lay out best practices to help make sites easier to navigate by people who are, for example, blind or hearing-impaired. Marketplace’s Kimberly Adams spoke with Josh Basile, community relations manager at tech accessibility company accessiBe, as well as a quadriplegic who uses assistive devices to help him navigate the internet, about how accessibility issues impact him when he shops online.
Actor and producer LeVar Burton is famous for many things. His iconic roles on “Star Trek” and the miniseries “Roots,” for instance. But many of us got to know him as host of the PBS show “Reading Rainbow.” His run with the show ended in the mid-2000s, but Burton is still promoting literacy for kids. He’s now the “chief reading officer” at ed-tech company Byju’s Osmo. Together, they’re launching a reading program for kids ages 5 to 7 that uses an iPad and the Osmo app’s artificial intelligence and speech recognition to help kids grasp the fundamentals of reading. That program is set to launch next month. Marketplace’s Kimberly Adams spoke with Burton earlier this year about the unique reading challenges facing kids today. The following is an edited transcript of their conversation.
Earlier this month, the highly anticipated launch of the Orion spacecraft finally happened at NASA’s Kennedy Space Center in Florida. The lift-off of that unmanned rocket was the first of a series in the agency’s Artemis missions, which aim to eventually establish a long-term human presence on the moon’s surface begin building a lunar economy including extracting precious metals and minerals to send back to Earth. But before sending humans, the agency has to test complex rockets, heat shields and life-support systems. And speed is of the essence. The U.S. and China are in a new space race to get humans to the moon. On this Thanksgiving holiday, we’re revisiting a conversation with Peter Garretson, a Senior Fellow in Defense Studies at the American Foreign Policy Council. He spoke with Marketplace’s Kimberly Adams about how the stakes are different this time around.
Artificial intelligence is commonly used in automated recruitment programs. It helps narrow down large pools of applicants using algorithms to match job seekers to open positions. But there are growing concerns that this technology is disproportionately excluding certain groups, like women, people of color or those who don’t have college degrees, even when they’re perfectly qualified.
Every minute, people upload more than 500 hours of video to YouTube — cat videos, music videos, even videos of people recording their audio podcasts. And some of those clips include content the people uploading them don’t own, like clips of music from popular songs. YouTube, and its owner, Google, have an automated technology called Content ID that regularly scans for copyrighted material — including music — and flags it for copyright holders. Marketplace’s Kimberly Adams spoke about this with Marketplace’s Peter Balonon-Rosen, who explained why the system has some musicians frustrated.
It may be called the World Wide Web, but in some parts of the world, big chunks of the web are blocked or censored. One nonprofit designed an app to get around that censorship called Lantern. The organization says its user base in Iran has grown about 400% since the start of protests there two months ago and that as much as 13% of Iranian internet capacity is running through the app. Marketplace’s Kimberly Adams speaks with one of Lantern’s developers. Because of his work in countries with oppressive regimes, we’re using the pseudonym “Lucas” to protect his identity. He said Lantern is part of a strategy to create an “unbreakable” internet.
The crypto industry is in trouble — just look at the drama surrounding the collapse of the FTX crypto exchange, which is looking worse every day. Add to that the huge drop in value of cryptocurrencies like bitcoin and the crash of stablecoin TerraUSD earlier this year. And now regulators and investors are wondering about the next shoe to drop. Marketplace’s Kimberly Adams spoke with Hilary Allen, a law professor at American University’s Washington College of Law, about what’s next for the crypto sector. And Allen is not exactly optimistic about crypto’s future.
There is no stopping natural disasters like hurricanes and fires. So one key to surviving a changing climate is making buildings more resilient. Amy Scott, host of “How We Survive,” visits a Florida lab focused on that challenge.
The Federal Communications Commission is set to release the first round of its updated national broadband map this week. It’s supposed to show more precise and detailed information on internet availability all over the country. Advocates have complained for years the old maps were full of inaccurate data, and getting those numbers right is a big deal because this new map will determine how the government spends the $42.5 billion in the Broadband Equity, Access, and Deployment program. Marketplace’s Kimberly Adams spoke with Dustin Loup, program manager for the National Broadband Mapping Coalition, a digital advocacy group, about how the new map was developed, how the FCC will try to keep it updated and potential problems facing this updated version.
It’s been a wild ride these past two weeks with Twitter under the ownership of Elon Musk, including Musk showing up at Twitter headquarters with a sink and laying off half of the company’s global staff. Just about every day there’s a new headline about what’s happening in the company and on the platform: leadership changes, verification subscriptions rolled out and pulled back, threats to fire employees if they work remotely. Marketplace’s Kimberly Adams speaks with Alex Heath, a deputy editor at The Verge, who says Musk wants to change just about everything at Twitter, even if it’s messy.
The National Labor Relations Board is a federal agency tasked with making sure workers can organize to improve their working conditions, wages or form a union. But the NLRB says some employers are using technology to prevent or discourage workers from doing just that. The agency released a public memo on Oct. 31 saying it plans to protect employees from “intrusive or abusive electronic monitoring and automated management,” practices the NLRB says are increasingly happening as the technology gets better and companies seek more oversight of their workers, especially with more people working remotely. Marketplace’s Kimberly Adams spoke with Jennifer Abruzzo, general counsel for the agency and author of the memo, about some of the new surveillance methods that concern her.
Quantum computers are considered by many to be the next big thing in technology. The promise – in theory – is they could complete extremely complex calculations very quickly by harnessing what Einstein called the “spooky” nature of quantum mechanics. So while regular computers work with bits that are either 1’s or 0’s, quantum computers use “qubits” that can store combinations of 1’s and 0’s at the same time. This week, IBM announced it has developed the largest quantum processor in the world. It’s called Osprey and IBM says it has triple the processing power of its previous versions – a potentially huge leap. Marketplace’s Sabri Ben-Achour recently explored the multi-billion dollar race to develop quantum computers. He explained why some of the world’s biggest companies and governments are competing against each other.
The bad news just keeps coming. It started with hiring freezes, then moved to layoffs. A lot of them. Twitter, Lyft, Stripe, Salesforce and, of course, Meta are cutting thousands of jobs. It’s a turn of events that felt almost inconceivable a year ago, after a two-decade run during which the industry seemed unstoppable. But tech is notorious for booms and busts — and not just the dot-com bubble of the late 1990s and early 2000s. Marketplace’s Meghan McCarty Carino spoke with Margaret O’Mara, a professor of history at the University of Washington who studies the links between technology and politics, about key similarities and differences between the tech sector’s current downturn and those of the past.
Good luck trying to escape political news this week. Election coverage is everywhere — on the airwaves and online. And every election cycle seems to reveal more and more about the growing, pivotal and sometimes controversial role of social media. Like in the run-up to elections and, like now, during the aftermath. Campaigns can use social media to boost voter turnout and build community, but others use it to try to mislead voters. Marketplace’s Kimberly Adams spoke with Pinar Yildirim, a professor of marketing at the University of Pennsylvania, where she studies media, technology and information economics. She explained why the technology underlying these platforms can amplify misinformation and conspiracy theories.
People see and absorb a lot of election information — and misinformation — on the web. But we are not all getting the same information about politics and policymakers, and certainly not from the same sources. So understanding where people gather and communicate online can be crucial to understanding the political polarization in the United States, especially when some people are migrating to newer platforms that cater to specific political beliefs or content moderation rules. Marketplace’s Kimberly Adams spoke with Kate Klonick, a law professor at St. John’s University, who studies online communities and speech. Klonick says people decide where they “live” online these days based on the rules of the platform.
There are an estimated 38 million disabled eligible voters in the U.S., but many of them face unique obstacles when trying to cast their ballots. Federal and state laws require polling stations provide in-person accommodations, like machines with larger screen displays or text-to-speech interfaces inside voter booths. But individual polling places don’t always make it easy, says Mark Lindeman, Policy and Strategy Director with the nonpartisan organization Verified Voting.
Diagnosing and containing a disease outbreak, or the health effects of a disruptive event like a natural disaster, can be a huge task. A study out Friday from New York University suggests that a new machine learning model could improve health officials’ ability to respond to future pandemics and other public health crises. The research was done in partnership with Carnegie Mellon University and New York City’s Department of Health and Mental Hygiene. Marketplace’s Kimberly Adams speaks with Daniel Neill, a computer science professor at NYU and the director of its Machine Learning for Good Laboratory, which released the study. He explains how this machine learning model works.
Starting today, Netflix users in the U.S. will have the option to sign up for a cheaper subscription. But, of course, there’s a catch. If you want to pay $6.99 a month, rather than $9.99 a month or more, your TV and movie binge sessions will be interrupted by ads, which runs counter to the original premise of Netflix and many other streaming services. But now, that’s changing. Marketplace’s Kimberly Adams speaks with Brandon Katz, an entertainment industry strategist at Parrot Analytics, who says Netflix needed to make a move like this.
The U.S. is experiencing a massive demographic shift as the baby boom becomes the senior boom. According to the Census Bureau, more than 1 in 5 Americans will be 65 or older in 2030. The tech industry is catching on. Big companies and small startups are increasingly developing products with older users in mind. Marketplace’s Meghan McCarty Carino speaks with Keren Etkin, a gerontologist and creator of the blog The Gerontechnologist, where she writes and podcasts about the latest in age tech. Etkin said the idea that older people don’t “get” technology is just a tired stereotype.
Facebook, Twitter, YouTube and TikTok have banned deepfakes, which are realistic but fabricated or manipulated representations, often of public figures. Yet a TikTok video in which a fake Tom Cruise serenades the real Paris Hilton went viral. That video is one of dozens from the account @DeepTomCruise. The account has racked up almost 4 million followers with its digital simulations of the famous actor singing, golfing and, of course, laughing in a slightly too intense way. Marketplace’s Meghan McCarty Carino speaks with Anjana Susarla, professor of responsible artificial intelligence at Michigan State University’s Broad College of Business. She said we can thank TikTok’s algorithm for keeping deepfakes alive.
It’s an uncertain Monday at Twitter because Elon Musk has taken over and started shaking things up. Last week, according to Bloomberg, he reassured employees that he did not plan to discard three-quarters of the staff, as he reportedly told investors earlier. But the self-described free speech absolutist has made no secret of his desire to make some personnel cuts, particularly around content moderation. Marketplace’s Meghan McCarty Carino spoke with Sarah Roberts, a professor and director of the Center for Critical Internet Inquiry at the University of California, Los Angeles, who also worked previously on Twitter’s health research team. She said that while content moderation is often framed as a political issue, it’s much more than that.
Warning: This interview references abusive online material involving children.
We’ve seen layoffs, hiring freezes and now some cold, hard numbers that show the tide is turning in the tech industry. After booming during the pandemic, big companies like Microsoft, Alphabet and Meta may now be feeling the pinch of a tighter economy. At least that’s the signal from a series of disappointing earnings reports this week. Apple was the exception, boasting record revenues, but sales of its new iPhone 14 were slower than expected. Marketplace’s Meghan McCarty Carino speaks with Daniel Newman, principal analyst at Futurum Research. And he says companies that rely on advertising are taking the biggest hit.
It’s a world of big promises, big personalities and, lately, big failures that can seem inscrutable and often ridiculous. But cryptocurrency has moved into finance, tech, even sports arenas. And according to Bloomberg Businessweek, it demands to be understood. This week the magazine has dedicated an entire issue to what it calls “The Crypto Story: Where it came from, what it all means, and why it still matters.” Marketplace’s Meghan McCarty Carino speaks with Bloomberg opinion columnist Matt Levine, who wrote the article. He says crypto and the blockchain technology behind it started as a reaction to traditional banking, which, of course, relies on trust in institutions.
TikTok, with its quirky dances, is sometimes thought of as a Gen Z platform. Yet if you use the app, you’ve probably come across videos from distinctly older political candidates. Since 2020, the number of users on TikTok has increased by about 40%. And candidates have taken note. They post TikToks to reach younger audiences, make themselves seem likable and encourage people to vote.
Since the 2020 election, there’s been a lot of attention on, misinformation about and lawsuits over the technology many jurisdictions use in voting. It’s rare for a voting system in the U.S. to be “paperless.” Typically, these systems use a combination of high-tech and low-tech, like a voting machine that prints out a paper ballot with your electronic choices. Marketplace’s Kimberly Adams recently discussed the shift away from paperless systems with Lawrence Norden, senior director of the Elections and Government Program at the Brennan Center for Justice, a nonprofit law and policy institute.
Tractors, combines and other farm equipment have become computers on wheels. They are both bluetooth-enabled and connected to the internet which, as Dina Temple-Raston of the “Click Here” podcast explains, makes them incredibly vulnerable to hackers.
At the beginning of the pandemic, we did a lot of reporting on how the internet is everything, and how your access to it — or lack thereof — can shape how you learn, how you work and whether you can get ahead in this economy. But a recent investigation from The Markup, a nonprofit newsroom, suggests we’re still pretty far away from equitable access. Marketplace’s Kimberly Adams recently spoke with Leon Yin, an investigative data journalist at The Markup and one of the authors of “Dollars to Megabits: You May Be Paying 400 Times as Much as Your Neighbor for Internet Service.”
Of the estimated 62 million Hispanic or Latinx people living in the U.S. today, about 41 million of them are Spanish speakers, according to the U.S. Census Bureau. And as we get closer to Election Day, misinformation campaigns targeting this group are ramping up. Marketplace’s Kimberly Adams speaks with Brennan Suen, deputy director of external affairs at Media Matters for America, where he researches social media accountability efforts. He and his team recently looked at dozens of YouTube videos that he says are spreading misinformation about elections.
They have our Social Security numbers and probably our Amazon shopping lists. But should employers be collecting data on, say, our fingerprints, voices or retinas? After all, these things are unique physical identifiers. And if they were somehow stolen in a data breach, they’re not easily changed like a password. A legal case in Illinois provided one of the first tests to a state law that protects this type of data — the Biometric Information Privacy Act, or BIPA. Last week 45,000 truck drivers won their suit against BNSF Railway for collecting their fingerprints without consent. Marketplace’s Meghan McCarty Carino recently spoke with Alan Butler, executive director and president of the Electronic Privacy Information Center, a nonprofit research organization. He said Illinois is at the forefront of a growing movement to regulate biometric data.
In a world where so many of our tools and gadgets — security cameras, watches, refrigerators — are connected to the internet, shoring up cybersecurity is a collective effort. That’s why the Biden administration is proposing a labeling system for consumer products, sort of like a nutrition label. But instead of calories and fat, the label would tell you how secure that smart device is. This week the White House is gathering representatives from the cybersecurity sector, consumer product groups and manufacturers to get input on how to design such a label. Marketplace’s Meghan McCarty Carino spoke with Jean Camp, a professor of informatics at Indiana University about why providing consumers this type of information is increasingly important as the Internet of Things continues to expand.
They seem to be everywhere now. Smart doorbells like Amazon’s Ring are catching porch pirates in the act and revealing nocturnal animal hijinks. But they’re also constantly monitoring delivery drivers who essentially work on our doorsteps. A new report from the nonprofit research group Data & Society explores how this “doorbell surveillance” is affecting delivery drivers. Marketplace’s Meghan McCarty Carino speaks with Aiha Nguyen, program director for Data & Society’s Labor Futures Initiative, on how the proliferation of these cameras is influencing delivery jobs that are increasingly being done by gig workers with few protections.
Platform- or app-based gig work has seen its share of ups and downs in recent years, and this week brought a new twist. The U.S. Department of Labor proposed a rule that would push companies to classify many gig workers as employees — with all the rights and benefits that entails. Platforms like Uber, Lyft and DoorDash have pushed to keep workers independent contractors, saying it’s essential to their business models. So where could the gig economy go from here? Marketplace’s Meghan McCarty Carino spoke with Arun Sundararajan, a business professor at New York University, who explained that gig work is now part of the fabric of our economy and how it should change to meet modern demands.
It sounds like the stuff of science fiction, but now it’s just science. Brain-computer interfaces are making it possible for people and other sentient creatures to control technology with their brains. Last year, Neuralink, the brain device company owned by Elon Musk, claimed it had trained a monkey to play the video game Pong using this technology. Now there are a number of private companies and academic researchers trying to improve this technology for broader use. AE Studio, a software development firm, works in this space. “Marketplace Tech” producer Daniel Shin recently visited its offices in Venice Beach, a neighborhood in Los Angeles, to test out a fun experiment — playing a video game with just his brain.
They say all politics is local, and targeted advertising makes it hyper-local. Campaigns have increasingly used troves of personal online data about voters to narrowly tailor political messages — sometimes in malicious ways. For example, providing false information about how to vote based on neighborhood, race or ethnicity. But this kind of microtargeting is getting trickier. Twitter and TikTok have banned political ads completely. And Facebook has added new limits on how and when political ads appear. Marketplace’s Meghan McCarty Carino speaks with Samantha Lai, a research analyst at the Center for Technology Innovation at the Brookings Institution. Lai says the way social media platforms allow campaigns to microtarget users has evolved.
Layoffs. Hiring freezes. Falling valuations. The headlines coming out of the onetime land of the unicorns have been pretty unromantic lately. It’s a dramatic turn for an industry that has been all about growth. Over the last two decades, and especially the first couple of years of the pandemic, tech exploded as more of the world moved online. But that seems to be changing. Marketplace’s Meghan McCarty Carino spoke with Kari Paul, a tech reporter for The Guardian, who recently wrote about whether Big Tech is past its prime. Paul said that with the economy in flux, the tech industry is not immune.
Physicians and medical experts are starting to incorporate algorithms and machine learning in many parts of the health care system, including experimental models to analyze images from X-rays and brain scans. The goal is to use computers to improve detection and diagnosis of patients’ ailments. Such models are trained to identify tumors, skin lesions and more, using databases full of reference scans or images. But there are also potential biases within the data that could result in skewed diagnoses from these machine learning models. Marketplace’s Kimberly Adams spoke to María Agustina Ricci, a biomedical engineer who is pursuing a Ph.D. at the Hospital Italiano de Buenos Aires in Argentina. She has studied how the disparities between low-income and developed countries could worsen, or create, these biases.
Much of the social media ecosystem — love it or hate it — has been made possible by a federal law from 1996 called the Communications Decency Act. Section 230 of that law shields online publishers like Facebook, Twitter and YouTube from liability for much of the content posted on their platforms. This week, the Supreme Court announced it will hear challenges to that law. One of the cases, Reynaldo Gonzalez v. Google LLC, questions whether Section 230 protects platforms that use algorithms to recommended content to users. Marketplace’s Meghan McCarty Carino spoke with Eric Goldman, a law professor at Santa Clara University School of Law. He said there are a few ways the decision could go.
It’s a drama fit for a social media platform that loves drama. First Elon Musk was joining the board, then buying the company, then backing out, then getting sued. Now, the billionaire CEO of Tesla and SpaceX appears to be back in, reviving his original offer to buy Twitter for $44 billion. It’s not clear yet what will happen to the court case over this whole deal, but for now it seems that Musk will be taking control of the social media platform after all. So, what might he do with it? And why the change of heart? Marketplace’s Meghan McCarty Carino spoke with Kurt Wagner, a tech reporter for Bloomberg News who’s been following the saga.
Since 1865 a special agency, now part of the United Nations, has had a major influence on global communication standards. The International Telecommunication Union, or ITU, ensures tech from the telegraph to the internet plays nicely across international borders. Last week, ITU member states elected a new secretary-general, Doreen Bogdan-Martin. She’s an American and has worked with the agency for decades. Marketplace’s Kimberly Adams recently spoke with Mallory Knodel, chief technology officer at the Center for Democracy and Technology about the ITU’s history.
Semiconductor chips are part of the technology we use every day — electric toothbrushes, mobile phones, computers. And there are hundreds, if not thousands, of them in new vehicles. But since the COVID-19 pandemic began, chips have been in short supply, causing, for example, some automakers to pause production lines. Some big tech firms predict the shortage will last into next year and perhaps beyond. Marketplace’s Kimberly Adams speaks with Chris Miller, author of the new book “Chip War: The Fight for the World’s Most Critical Technology.” He explains why this shortage happened.
Technology is one way farmers are managing labor shortages, and the rising costs of seed and fertilizer. “Precision ag,” as it’s known, is being used to get the most out of limited resources. Emil Moffatt of WABE reports from a family farm in central Georgia.
For almost 200 years, the Braille system has turned the written word into raised bumps that blind people can read. But what about images? A device called an embosser pricks and crimps 3D dots and lines on paper to produce a tactile image, allowing people to perceive pictures through touch. Chancey Fleet is a technologist at the Andrew Heiskell Braille and Talking Book Library in New York City. She’s Blind and teaches low-vision and blind patrons to print their own images.
Mathematics can be a subject that’s a bit unrelatable for some. Perhaps you recall sitting in a math class at some point wondering, “When am I ever going to use quadratic equations?” But a new book wants us to reconsider math as something that gives us fundamental building blocks for not just the technology we use every day, but also the natural world around us. That book is called “The Big Bang of Numbers: How to Build the Universe Using Only Math.” Marketplace’s Kimberly Adams recently spoke with author Manil Suri about his book and what motivated him to write it for the mathematically uninterested.
The No. 1 social networking app on Apple’s U.S. app store right now is called BeReal, as in being your real self online. No filters, no carefully staged shots. The concept, and the format, are so popular, TikTok launched its own version — both on its home app and as a standalone — called TikTok Now. Marketplace’s Kimberly Adams speaks with Erica Bailey, a Ph.D. candidate at Columbia University Business School, who studies authenticity and marketing. On BeReal, Bailey said, you can only post once a day and only when you receive an alert, which can come at ANY time.
Last night NASA completed a first-of-its-kind mission to steer a spacecraft into an asteroid. The asteroid was not hurtling toward Earth, threatening to wipe out civilization, and the goal was not to blast it to smithereens, “Armageddon” style, but rather to give it enough of a bump to slightly change course. The Double Asteroid Redirection Test, or DART, took aim at a small asteroid called Dimorphos, which is about 11 school buses wide. It’s orbiting a bigger asteroid called Didymos, about 7 million miles from Earth. Marketplace’s Meghan McCarty Carino spoke with Nancy Chabot, DART mission coordination lead at the Johns Hopkins Applied Physics Laboratory, about the mission.
Painters, musicians, writers — artists in virtually every medium — often struggle to make enough revenue to create their art because there are so many layers between them and the people who buy their work. We’re talking gallery commissions, record label contracts, even bookstore overhead costs. Increasingly, tech companies add another layer. And many argue that’s bad for the arts. Activist-journalist Cory Doctorow and law professor Rebecca Giblin addressed these issues in their book, “Chokepoint Capitalism: How Big Tech and Big Content Captured Creative Labor Markets and How We’ll Win Them Back.” It will be out Tuesday. Marketplace’s Kimberly Adams speaks with Doctorow about what chokepoint capitalism entails.
A Texas law banning social media companies from applying certain content moderation policies was recently upheld by the 5th U.S. Circuit Court of Appeals. The 2021 law prohibits platforms from banning or restricting content based on the “viewpoints” of users. Now, tech companies will have to appeal to the Supreme Court if they want to avoid legal risk in the state. Marketplace’s Kimberly Adams spoke about this case on the show back in May, when the Supreme Court put the implementation of the law on hold while the case ran its course. Issie Lapowsky, chief correspondent at Protocol, helped Adams back then and joins her again for an update. She says tech companies are in a tough spot.
When Hurricane Fiona recently hit Puerto Rico, the storm brought wind, water and major flooding to the island. Local authorities are still assessing the damage, but so far we know that some people died, others lost their homes and just about everyone lost electricity. Unfortunately, we’ve been here before. After Hurricane Maria in 2017, billions of federal dollars went to Puerto Rico, a U.S. territory. Marketplace’s Kimberly Adams speaks with Julio López Varona, co-chief of campaigns at the advocacy group Center for Popular Democracy, about whether that technology investment did anything.
The word “meme” might bring to mind a viral picture of a weird-looking cat with silly text, a tweet or video showing up everywhere online. But some political memes can be downright dangerous, according to a new book — “Meme Wars: The Untold Story of the Online Battles Upending Democracy in America.” Its authors argue that memes have inspired cultural battles over the last decade both on- and offline. Marketplace’s Kimberly Adams spoke with Emily Dreyfuss, a senior editor at Harvard Kennedy School’s Shorenstein Center and one of the book’s co-authors, about how far-right or extremist groups use memes as weaponized tools in their attempts to influence American politics.
Since the Supreme Court overturned Roe vs. Wade back in June, many states have been working on new laws related to digital privacy and access — or restricting what kind of information can be shared online. This trend highlights the increasing disparity between states in terms of what’s legal online and what might be in the future. Marketplace’s Kimberly Adams speaks with Matt Perault, director of the Center on Technology Policy at the University of North Carolina, Chapel Hill, and a consultant on technology policy issues. He wrote an essay for Wired on what might happen when the rules for what you can say and do online are different from state to state. Perault says this kind of digital fragmentation is a relatively new concept in the U.S., but some people already know what it’s like.
A European Union court had bad news for Google last week, upholding an earlier ruling against the web search giant. It accused the company of engaging in anti-competitive behavior. That ruling also upholds much of the record fine the EU imposed on the company, equivalent to more than $4 billion. And in California, Amazon was hit with yet another lawsuit last week focused on the company’s price-setting power. Marketplace’s Kimberly Adams recently spoke with Matt Stoller, director of research at the American Economic Liberties Project, about how the Google case in Europe might affect things here in the U.S.
This week, Vox released an investigation into Launch House, a “professional social club” for tech founders, which among other activities, hosts members at a luxury property in Beverly Hills. But Vox reports that Launch House was, at times, more like a frat house with members alleging excessive partying and sexual assault. Launch House disputes some of these allegations. Marketplace’s Kimberly Adams speaks with Vox senior correspondent Rebecca Jennings, who reported the story.
When far away from cellphone towers, people in remote locations or in emergencies rely on satellite phones, devices that connect to satellites in orbit to send messages or make calls. Last week, Apple announced a feature for its newest iPhones that will allow some users to send emergency texts through a satellite connection. Elon Musk’s Starlink also has a plan to turn your cellphone into a sat phone. Marketplace’s Kimberly Adams speaks with Tim Farrar, president of consulting firm Telecom, Media and Finance Associates, about why big tech and telecom companies are getting into satellite communications and how much consumer demand there is for sat phones.
The First Amendment serves as a check on government intervention into our public expression through, for example, spoken or visually signed speech, writing, protesting and coding languages like JavaScript, HTML, Python and Perl. Computer code as free speech is a relatively new legal concept but has a complicated history. Marketplace’s Kimberly Adams spoke with technology lawyer Kendra Albert, a clinical instructor at Harvard Law School’s Cyberlaw Clinic, about the history of code as protected expression.
Last week, Californians were hit with a scorching heat wave, and as households blasted their air conditioners in the afternoons to keep cool, it placed extreme stress on the state’s power grid. So, for the first time, Californians received an emergency text alert asking citizens to conserve electricity to avoid blackouts. And it worked. Marketplace’s Kimberly Adams speaks with Severin Borenstein, who researches energy markets at University of California, Berkeley’s Haas School of Business.
There have been a lot of conversations here on “Marketplace Tech” about digital privacy. More folks are paying attention to things like encryption and the security of their messaging apps. Signal consistently ranks as one of the more popular choices for privacy advocates, and the app is increasingly being used by people beyond the cybersecurity crowd. Signal’s staff is small compared to that of messaging apps like Telegram, WhatsApp or iMessage — which comes pre-installed in iPhones — but it’s growing. Former Google researcher and digital privacy advocate Meredith Whittaker just signed on as Signal’s new president and today is her first day on the job. She’s been on Signal’s board since 2020 and says she plans to continue the company’s focus on encryption. Marketplace’s Kimberly Adams recently spoke with Whittaker about the future of the company, how she’d like to grow Signal without monetizing its users’ data and digital privacy issues at large.
Cryptocurrency mining is basically verification that transactions on the blockchain are legitimate. One method to do that is “proof of work.” But that takes a lot of electricity. So soon, blockchain platform ethereum will shift to a different method: “proof of stake.” Instead of multiple miners expending energy at the same time, one “validator” wins a lottery to verify the transaction. “Marketplace’s” Kimberly Adams speaks with Alex de Vries, founder of Digiconomist, about what the shift means.
Organ donations and who gets those organs can be a morally fraught process. And that organ transplant network in the United States has been criticized for its outdated technology that has led to some deadly mistakes. But one part of that system could potentially serve as a model of success, according to David G. Robinson, author of the new book “Voices in the Code: A Story About People, Their Values, and the Algorithm They Made.” Since 1987, kidney recipients have been chosen by an algorithm. And Robinson says it could be an ethical “model” for other algorithms and potentially artificial intelligence. Marketplace’s Kimberly Adams recently spoke with Robinson about how this algorithm works and how a long process of input from nonexperts and people directly affected by kidney transplant decisions shaped it into what it is today.
Much of the western United States dealt with scorching temperatures over the past week, with some parts of California reaching more than 110 degrees Fahrenheit. That state is in a multiyear drought, and some residents are allowed to water their gardens and lawns only one day per week. Texas, Nevada and New Mexico are also experiencing severe droughts, according to the U.S. Department of Agriculture. So, farmers have to be especially careful about how they use precious resources like water. Marketplace’s Kimberly Adams speaks with Jill McCluskey, a professor of sustainability at Washington State University’s School of Economic Sciences, about how smart tech in agriculture can help.
The Federal Trade Commission is suing data analytics firm Kochava, alleging the company sold sensitive geolocation data from hundreds of millions of mobile devices. The FTC argues that the data could reveal users’ visits to sensitive places, like abortion providers or addiction recovery centers. It’s the latest step in FTC Chair Lina Khan’s mission to increase government oversight of companies that traffic in consumer data. Marketplace’s Kimberly Adams recently spoke with Megan Gray, founder and CEO of GrayMatters Law & Policy to discuss the significance of this case.
Advanced computer programs influence, and can even dictate, meaningful parts of our lives. Think of streaming services, credit scores, facial recognition software. As this technology becomes more sophisticated and more pervasive, it’s important to understand the basic terminology. On this Labor Day, we’re revisiting an episode in which we explore the terms “algorithm,” “machine learning” and “artificial intelligence,” which are often used interchangeably. There is some overlap, but they’re not the same things. We decided to call up a few experts to help us get a firm grasp on these concepts.
California’s Legislature passed the Age-Appropriate Design Code Act this week. The bill would add website design and age verification requirements for apps and sites likely to be used by kids under the age of 18. Marketplace’s Kimberly Adams speaks with Jen King, a privacy and data policy fellow at Stanford’s Institute for Human-Centered Artificial Intelligence.
This week, NASA postponed a highly anticipated rocket launch after discovering an issue with one of the engines. It delayed a key stage of the space agency’s Artemis missions, which aim to eventually establish a long-term human presence on the moon’s surface and begin building a lunar economy. Part of that is extracting precious metals and minerals to bring back to Earth. NASA hopes to get the Artemis 1 rocket off the ground in the coming days, and speed is of the essence. The U.S. and China are in a new space race to get humans to the moon. “Marketplace’s” Kimberly Adams speaks with Peter Garretson, a senior fellow in defense studies at the American Foreign Policy Council.
If you’re listening to or have already listened to the beginning of this episode, you probably noticed that the voice introducing Kimberly Adams sounded a bit off, right? That’s because it’s an audio “deepfake,” and it was created by Yisroel Mirsky at the Offensive AI Research Lab through a process called voice cloning. It uses software to study a short sample of someone’s voice and create a deepfake, which in this case took only 15 seconds to generate, according to Mirsky. It’s far from a perfect replica, but it turns out that scammers recently started to use deepfake audio for phone scams and in some cases have even succeeded. Marketplace’s Kimberly Adams spoke with Kyle Alspach, a cybersecurity reporter with Protocol, about how the tech behind audio deepfakes works and how they’re being used in phone scams.
The pulp and paper industry is ranked the fourth-biggest contributor to global warming among manufacturing sectors in the United States. That’s not just because it destroys a large number of trees that would otherwise be capturing huge amounts of carbon. The whole cycle of felling trees, transporting them and using coal- and gas-fired processes to turn them into pulp is highly polluting. Marketplace’s European correspondent, Stephen Beard, has the story of the “deprinter” device that seeks to reduce the industry’s carbon emissions.
Online shopping can be full of pop-ups and distractions, as well as some traps and misdirection. If you can find the Unsubscribe or Cancel button, even that tool might not release you completely. And that’s intentional. “Marketplace’s” Kimberly Adams speaks with Harry Brignull, a user-experience specialist based in the United Kingdom. He calls these design strategies “dark patterns,” and he’s been documenting them for over a decade.
Bashing Big Tech has become something of a rare, unifying pastime in these divided times. But more nuanced views, in our world of thumbs up and crying emoji, can be harder to pin down. Researchers from the Center for Growth and Opportunity at Utah State University want to shed more light on the attitudes of Americans more broadly and how they view our biggest tech firms. The Center worked with YouGov on its latest poll, which found there’s plenty of distrust. But in the words of a Facebook relationship status — it’s complicated. Marketplace Tech received exclusive, advance access to the center’s latest poll results. Meghan McCarty Carino spoke with Taylor Barkley, technology and innovation director at CGO to discuss which companies people trust or distrust and the various distinctions behind those trust issues.
As much as parents worry about children and screen time, there’s a growing market of video game-based apps designed to help kids work through their feelings. Now the Medicaid program in Wisconsin will cover the cost of at least one of those apps. We talked to a family in the state who tried it out.
Throughout the U.S., usually right after a baby is born, a doctor or nurse takes a pinprick of blood from the newborn — often from its cute, little feet — to screen for diseases or genetic defects. These blood tests are mandatory and create a health and genetic database. But who gets access to that genetic information, and for what purpose, is at the center of several legal fights. In New Jersey, the Office of the Public Defender recently sued the state testing program after police allegedly used a newborn’s blood sample to help them obtain a warrant for the father’s DNA. “Marketplace Tech’s” Kimberly Adams spoke with reporter Nikita Biryukov at the New Jersey Monitor, who broke the story.
Actor and producer LeVar Burton is famous for many things, like his iconic roles in “Star Trek” and “Roots” and as host of the PBS show “Reading Rainbow.” His run with the show ended in the mid-2000s, but he is still promoting literacy for kids as the “chief reading officer” at ed-tech company Byju’s Osmo. Together, they’re launching a reading program for kids ages 5 to 7 that uses an iPad and the Osmo app’s artificial intelligence and speech recognition. Marketplace’s Kimberly Adams asked Burton about the unique reading challenges facing kids today.
Sometimes, innovative ideas can be hard to visualize when you don’t have an image in front of you. Now, there’s a machine-learning program to help. Marketplace’s Kimberly Adams explores the artificial intelligence model DALL-E 2 and the images it renders using text prompts.
End-to-end encryption is a way to keep messages private. It’s sometimes used by apps, which basically turn those messages into unintelligible chunks of data as soon as a user hits “Send.” The idea is that no one, except sender and recipient, can access that message. Not hackers, not third parties, not even the app platform itself. And you need special “keys” stored on an individual device to decrypt it. But many messaging platforms don’t have this kind of encryption, and some provide it only as an option. Kimberly Adams of “Marketplace Tech” spoke with Matthew Green, a professor at the Johns Hopkins Information Security Institute, about why more apps don’t have end-to-end encryption by default.
A report out this week warns extreme heat waves, like the ones many parts of the world have experienced this summer, are likely to worsen over the next three decades. Climate research nonprofit First Street Foundation says by 2023, more than 8 million Americans could experience heat above 125 degrees Fahrenheit. In 30 years, more than 107 million people across the country will deal with those sweltering temperatures. And most of them will probably want air conditioning. But traditional AC units create more carbon emissions, which create more global warming. Marketplace’s Kimberly Adams speaks with Ankit Kalanki, a manager at Third Derivative, a climate tech accelerator. He says there are companies working on updating the technology that keeps us cool.
On Tuesday, President Joe Biden signed the Inflation Reduction Act into law. Among other things, it allocates about $370 billion for climate-friendly technology and programs. This includes tax rebates and credits to incentivize Americans to replace their old air conditioners or furnaces with heat pumps, which can be used for both cooling and heating homes and are more energy-efficient than traditional systems. But making the switch can be costly for households. Marketplace’s Kimberly Adams speaks with Alexander Gard-Murray, a postdoctoral fellow at Brown University’s Climate Solutions Lab.
Following backlash from Republican leaders, the Federal Election Commission is giving the OK to a pilot program from Google that would allow authorized political committees or campaigns to bypass Gmail’s spam filters and go directly into a user’s inbox. Google came up with the program after the GOP accused the company of disproportionately shunting Republican campaign emails to spam, citing a recent study from North Carolina State University. “Marketplace Tech’s” Kimberly Adams spoke with Ashley Gold, a tech and policy reporter for Axios, about the details of that study, the pilot program and more.
Weapons detection screening systems are becoming more and more common. These systems use touchless sensors to screen for objects that look like weapons in people’s pockets or backpacks, then they feed that information back to a computer system where security guards can view it. In Detroit, city leaders hope the technology can be used to prevent gun violence. As WDET’s Eli Newman reports, that means bringing security checkpoints to public spaces.
Bruce Springsteen fans were appalled last month, when Ticketmaster sold some seats for his upcoming concert tour for as much as $5,000. The average price was actually around $262, according to Ticketmaster. But for a certain subset of tickets, when demand spiked, so did the prices. Ticketmaster uses “dynamic pricing algorithms,” which calculate the price of a seat based on real-time demand. Among other things, it’s an attempt to edge out ticket scalpers. There’s been backlash against this before. Ride-hailing apps like Uber use this kind of algorithm too; it’s called surge pricing. And it has kicked in during emergencies like a terrorist attack and a mass shooting — prices went through the roof as people were trying to flee. “Marketplace Tech’s” Marielle Segarra spoke with Vivek Farias, a professor at the Massachusetts Institute of Technology’s Sloan School of Management, about the concept behind dynamic pricing and how to potentially avoid letting an algorithm create situations like this.
Grand Theft Auto will be getting a female protagonist, according to a report from Bloomberg. At the time of this writing, Rockstar Games, which makes Grand Theft Auto, has not confirmed this and didn’t respond to Marketplace’s request for comment. But it would be a notable change — there are far fewer playable female characters than male ones in video games. And for a long time, women have been typecast as damsels in distress, like Princess Peach from Super Mario, or as sex objects depicted with little clothing and exaggerated proportions, like Lara Croft from the 1990s Tomb Raider games. She’s an archaeologist who explores old ruins in teeny, tiny shorts and a tank top. Research suggests those trends have changed in recent years — there are more playable female characters who are more nuanced and interesting.
Understanding proteins — like the spike protein of the coronavirus — is superimportant for the study of diseases and the development of drugs and vaccines. So there’s a lot of excitement about the AlphaFold Protein Structure Database, built by the artificial intelligence lab DeepMind with the European Molecular Biology Laboratory. Researchers there have used machine learning to predict and map more than 200 million protein structures from all kinds of organisms. Meghan McCarty-Carino of “Marketplace Tech” spoke with Matthew Higgins, professor of molecular parasitology at the University of Oxford. He studies malaria parasites for a potential vaccine, and he said the database has sped up that work.
In Rio de Janeiro, surgeons separated 3-year-old conjoined twins Arthur and Bernardo Lima in June. When the twins were born, they were attached at the head, their brains intertwined. Separating them would require dozens of complicated surgeries. To prepare, the twins’ doctors in Rio used 3D printed models of the kids’ brains and they practiced the surgeries in virtual reality, using goggles and controllers while connected to another medical team in London that had done this before. Marketplace’s Marielle Segarra speaks with Noor ul Owase Jeelani, a pediatric neurosurgeon at London’s Great Ormond Street Hospital. His team led the VR training, and then he flew to Brazil to be one of the lead surgeons on the case.
Last week saw multiple major cryptocurrency hacks, one affecting wallets mostly linked to solana coins. Another hit Nomad, a blockchain bridge where users exchange assets on different blockchains. The losses totaled about $200 million. And these are just the latest hacks. So far this year, there’s been more than $1 billion stolen. So, why is this industry such a target? Marketplace’s Meghan McCarty Carino speaks with Josephine Wolff, associate professor of cybersecurity policy at the Fletcher School at Tufts University.
Dozens of people have died and hundreds have been sickened due to mistakes in the organ transplant system, according to a Senate investigation released this week. It came after a review by the U.S. Digital Service found the network that matches patients and organs is gravely outdated. That program has been run for more than three decades by one nonprofit: the United Network for Organ Sharing, or UNOS. Marketplace’s Meghan McCarty Carino speaks with Joseph Menn, who has been reporting on the problem for The Washington Post.
House and Senate Democrats introduced a bill last week that aims to bring back net neutrality. The Barack Obama administration originally put the rules in place to prohibit internet providers from selectively favoring, blocking or slowing content on the internet. The Donald Trump administration rolled those rules back, arguing that the Federal Communications Commission didn’t have the power to enforce them. The new bill faces long odds, but if passed it would, once more, give the FCC oversight of internet service providers, or ISPs. Marketplace’s Meghan McCarty Carino speaks with Ryan Singel, an open internet fellow at Stanford Law School’s Center for Internet and Society. He said the legislation does this by changing how internet service is categorized.
Climate and energy projects could see $370 billion in fresh funding thanks to a bill proposed by Senate Democrats. It’s called the Inflation Reduction Act, and it would also revise the tax code and reduce drug prices. In a surprise turn, it appears to have been developed with the support of Sen. Joe Manchin of West Virginia, potentially paving the way for the bill to pass. Marketplace’s Meghan McCarty Carino speaks with Jay Koh, managing director at the Lightsmith Group, a private-equity firm that invests in climate technology. He’s read the lengthy bill and says it would be a game changer for climate tech. It would inject four times more funding than the last big federal infusion in the 2009 stimulus bill.
If you’re listening to this while driving, there’s a chance you’ve passed an automated license plate reader, or ALPR. Those are cameras mounted on police vehicles or streetlights that scan license plates and feed that information into databases. But with more surveillance comes larger questions about who should be using this technology and for what purpose. Marketplace’s Kimberly Adams speaks with Rachel Levinson-Waldman, managing director of the Liberty & National Security program at the Brennan Center for Justice.
Apple has big ambitions for your car. The company recently unveiled the latest version of its automotive software, called Apple CarPlay. It’s what allows you to connect your phone with your car so you can hear route directions on the stereo and see your maps and music on the screen. The new version will let Apple’s operating system take over your entire dashboard, including the gas gauge and speedometer. Marketplace’s Matt Levin explains why this is a big deal for Apple and for carmakers.
For years North Korea has been notorious for making perfect hundred dollar bills. That is, perfect fake ones. Now the nation’s scam artists are moving on from paper money to focus on money in ones and zeros: cryptocurrency. And for all the talk of cryptocurrencies being unhackable, the FBI is warning that ransomware from North Korea is a real threat to your digital wallet. Dina Temple-Raston, host of the “Click Here” podcast, shares how North Korea is trying to steal cryptocurrencies any way it can.
The Senate voted this week to advance legislation that’s supposed to help the United States compete with China on computer chip manufacturing.The bill would give American companies more than $50 billion in federal subsidies to incentivize them to make semiconductors in the U.S. Marketplace’s Marielle Segarra speaks with Secretary of Commerce Gina Raimondo, an advocate of the bill, who says national security is one reason to make semiconductors a domestic product.
In September, El Salvador recognized the cryptocurrency bitcoin as legal tender. The program, spearheaded by President Nayib Bukele, means that government institutions and businesses can recognize it as a lawful payment method. Since then, the value of bitcoin has dropped by more than half. So how is this nation’s bet impacting Salvadorans today? Marketplace’s Andy Uhler speaks with Jacob Silverman, a freelance journalist who’s been covering the crypto space. He traveled to El Salvador with his reporting partner, actor Ben McKenzie, and spoke about their feature story, recently published in The Intercept.
Summer vacation season is here, and between days at the pool and family trips, some kids are staying busy programming robots. STEM summer camps are an increasingly popular way to keep young brains active when children are out of school, and maybe cultivate the next generation of tech leaders. WBEZ’s Susie An visits a Code Ninjas camp in Illinois to share more about the program.
Facebook is reallocating resources from its News tab product and its newsletter platform, Bulletin, to focus more on its creator economy, according to The Wall Street Journal. Its News products rely on paid content from professional journalists and publishers. That’s different from, say, news articles people sometimes see on their feed — not on the actual News tab — which are usually shared by friends. Marketplace’s Kimberly Adams speaks with Keach Hagey, author of that Wall Street Journal article.
Sharing copyright music, movies and books online can be legally precarious, and there are restrictions on how they can be lent. A big court case about these issues is happening now. Four major publishers are suing the Internet Archive, a website repository that also loans digital books. Marketplace’s Kimberly Adams speaks with Aram Sinnreich, a professor at American University’s School of Communication, about this lawsuit and what it means for controlled digital lending.
Advanced computer programs influence, and can even dictate, meaningful parts of our lives. Think of credit scores or facial recognition software. And as this technology becomes more sophisticated and more pervasive, it’s important to understand the basic terminology. People often use “algorithms,” “machine learning” and “artificial intelligence” interchangeably, and there is some overlap, but they’re not the same things. Marketplace’s Kimberly Adams has discussions with several experts to get some basic definitions.
Before this past weekend, if you wanted to call the Suicide and Crisis Lifeline, you had to dial a 1-800 number. But that phone number just got way shorter. Now it’s 988 — though the old one still works. Calls to the lifeline are routed to local counseling centers, generally in the caller’s community. Marketplace’s Marielle Segarra spoke with Tim Jansen, chief executive officer at Community Crisis Services in Maryland, one of the centers that answer 988 calls. He said Vibrant Emotional Health — the company that administers the lifeline — and the federal Department of Health and Human Services worked together to secure the number. But it took a few years.
At some point or another, we all experience physical pain. We push through it or turn to medicine, from aspirin to opioids. New research published in the journal Science highlights a more mechanical alternative: a biodegradable implant that cools down a nerve to block pain signals. It looks like a small, clear rubber band with tiny channels snaking through it. Marketplace’s Kimberly Adams spoke with John Rogers, a biomedical engineer at Northwestern University who led the research and design of the device. He explained how the technology works and the challenges involved in managing chronic as well as acute pain.
This week, a consortium of news organizations published a series of articles on what they’re calling the Uber Files: more than 120,000 documents, texts and emails initially leaked to The Guardian newspaper. The files show how, between 2013 and 2017, Uber lobbied aggressively to enter and dominate otherwise tightly regulated taxi markets. It’s the subject of “Quality Assurance,” where we take a second look at a big tech story. Marketplace’s Kimberly Adams speaks with Ben King, a senior journalist for BBC News covering economics, who has been following the rollout of these documents.
Finland installed the world’s first functional sand battery this month. It heats up the sand, which can retain that heat for months at a time, according to the developers. This stored heat is energy that can be tapped later. All over the world, electric grid operators are looking to store more renewable energy from wind and solar and turning to big batteries, sometimes acres of them. Here in the U.S., more than 90% of this storage relies on lithium-ion batteries, according to the government, thanks to their efficiency and relatively low cost. Marketplace’s Kimberly Adams spoke with Jason Burwen, vice president of energy storage for the American Clean Power Association, an industry group. She asked him what other kinds of battery innovations are getting him excited.
Scientists and space enthusiasts the world over rekindled their sense of wonder this week as NASA unveiled the first full-color images from the James Webb Space Telescope. The pictures give us exceptional new details of stars, galaxies and nebulas across space and across time. Marketplace’s Kimberly Adams spoke to Nobel laureate Adam Riess, a professor of astronomy and physics at Johns Hopkins University. She asked him exactly what it is we’re seeing in the first image NASA put out.
It’s crunch time on Capitol Hill. Congress’ August recess starts in just a few weeks, so lawmakers are hoping to finish up some work before they skip town. One item of business with increased urgency for many is codifying privacy rights. Last week, President Biden signed an executive order on the issue, and some lawmakers in Congress hope they can do more to protect privacy in the coming months with the American Data Privacy and Protection Act. Marketplace’s Kimberly Adams speaks with Cristiano Lima, a reporter at The Washington Post.
In this final segment in our series “The Score:” Credit scores are vital to modern personal finances, and some people try all sorts of strategies to try to beat the algorithm.
All this week, we’ve been looking at the data and algorithms behind credit scores. While many lenders will use FICO scores, the company does have one major competitor, VantageScore. It was founded by the three credit bureaus (Experian, Equifax, and Transunion) in 2006. The company, which is independently managed, says its scoring model is more inclusive and predictive of credit risk than traditional models. “Marketplace Tech” host Kimberly Adams recently spoke with Silvio Tavares, president and CEO of VantageScore, about what he and his team consider when they’re designing their algorithms. The following is an edited transcript of their conversation.
In our latest episode in our series “The Score” we look at how alternate data (like timely utility payments) could factor in to the credit scoring system.
We’ve been focusing on the three-digit number that is your credit score. It can be from the 300s and up to 850. And it’s used to determine whether someone is worthy of being granted a loan, a credit card, even a mortgage. What happens when you don’t have access to basic banking? You may not have a credit score at all. And it’s not always easy to establish one. “Marketplace Tech” producer Jesús Alvarado has more on that.
Credit risk assessment is largely a job for credit score algorithms, mass market models and systems that are relatively new in terms of the modern credit industry’s lifespan. Before computers and data science were fully adopted by the credit sector, lending decisions were made by credit managers employed by banks or department stores, who then collected information about each individual borrower. “Marketplace Tech” producer Daniel Shin takes a brief look at the history of credit score algorithms and how the industry eventually adopted those systems as the metric for risk assessment.
This episode originally aired May 24, 2022.
On this holiday, we’re rebroadcasting a show from May, before the Supreme Court had officially overturned Roe versus Wade, about how the court’s eventual opinion could affect the future of in vitro fertilization (IVF). That’s when eggs are lab fertilized and then embryos are implanted in a patient, or frozen for later use, donated, or disposed of. Marketplace’s Kimberly Adams speaks with Dr. Eve Feinberg, an associate professor of obstetrics and gynecology at Northwestern University.
In the third installment of our series “The Score,” we look at the bias that can be embedded in the credit-score algorithms that shape our financial lives.
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Credit scores are these three digit snapshots — usually a number between 300 and 850 — that represent a borrower’s risk of default. They’re calculated by algorithms that use a borrower’s credit data, like the history of their credit payments, the amount of debt they owe, how long they’ve owned credit cards and more. Much of that data is collected and maintained by the three big credit bureaus, Equifax, Experian and TransUnion. It’s a system that scores millions of Americans. But critics say the system doesn’t serve consumers who prioritize paying for things in cash or don’t have enough credit accounts. In this episode, “Marketplace Tech” producer Daniel Shin explores how not having enough credit data to feed the algorithm can hurt a consumer’s chances of getting a loan or a mortgage.
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In the first installment of our series “The Score,” we look at the credit-score algorithms that influence so much of our financial lives.
Your donation powers the journalism you rely on. Give today to support Marketplace Tech.
Last week, the U.S. Supreme Court overturned Roe v. Wade, the landmark 1973 ruling that guaranteed abortion rights throughout the country. Since the draft of the opinion was leaked in early May, businesses have had time to prepare for the formal ruling. And while many tech companies have publicly discussed their strategies for supporting employees, they’ve been a lot more cagey about what the change in the law will mean for users and their data. Marketplace’s Kimberly Adams speaks with Vittoria Elliott, a reporter for Wired who covers tech platforms and power.
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The U.S. Supreme Court has now overturned Roe v. Wade, the 1973 landmark case that guaranteed a constitutional right to have abortion. So now, states will determine whether people have those reproductive rights. About 26 states will likely ban or nearly ban abortion, given laws on the books or in the works. When the draft opinion of this Supreme Court decision was leaked in early May, we reported about the privacy concerns around some period tracking apps and other online activity. Now that the official opinion is out, how will tech firms move forward in a post-Roe world? Marketplace’s Kimberly Adams posed that question to Rebecca Wexler, a law professor at UC Berkeley and co-director of Berkeley Center for Law and Technology. She says big and small tech companies will need to have a response to the future of users’ data.
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This week, the Department of Justice settled a lawsuit with Meta, Facebook’s parent company, over the use of algorithms the government said were discriminatory. Meta said it will change its targeted ad toolAnd subject it to what’s called “algorithmic auditing.” Marketplace’s Meghan McCarty Carino speaks with Sasha Costanza-Chock, a researcher with the Algorithmic Justice League. She says audits can be done within companies, by contractors, or by outside parties like researchers and journalists.
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Sell-offs in the market for cryptocurrencies like bitcoin and ethereum continued this week. The rout followed another shock in May, when the value of terraUSD, a popular “stablecoin,” crashed. Stablecoins are supposed to have stable value tied to the U.S. dollar, which is why crypto traders use them to move money around this volatile market. But when terraUSD crashed, it wasn’t just traders who were hurt. Thousands of small investors were caught up in the meltdown, including people who put their money in Stablegains — a now-defunct crypto savings account company that promised returns of up to 15%. Marketplace’s Matt Levin recently spoke to some of those people. He told Meghan McCarty Carino they’re not the typical crypto investors you might think of and explained why they put their money into crypto in the first place.
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Of the futuristic technology we see in movies and television, few have the appeal — and the sense of being tantalizingly close — as self-driving or autonomous vehicles. Today, we have cars and trucks with some autonomous or driver-assist features, but they aren’t quite the promise of the driverless cars we see in science fiction. The conversations about this mostly revolve around passenger cars navigating in cities, which still depend on a person who can take the wheel in case the computers crash and the technology fails. But perhaps we are a bit closer to that futuristic scenario when it comes to self-driving semitrucks. Marketplace’s Kimberly Adams speaks with Christopher Mims, a tech reporter at The Wall Street Journal. He recently wrote about the specialized technology behind autonomous big rigs.
The French carmaker Renault had a surprise success in the early 2000s, when a low-cost car it designed for developing countries, the Logan, was a hit with low-income people in France. That car is still a strong brand for Renault almost two decades later. And the company boasts that a new Logan costs as much as a used car from other manufacturers. Now, a former Renault designer is developing a new car, the Gazelle, that’s even more radical: an electric vehicle that’s not just low-cost to produce and purchase, but it’s also pretty easy to assemble. In the Bordeaux region of of France, John Laurenson took a ride in this low-tech car.
This episode originally aired on May 3, 2022. Video games are more technologically sophisticated than ever these days — virtual reality headsets, augmented reality integration and some of the most powerful and realistic graphics yet. At the end of the day, a good, innovative video game needs one important element. According to industry veteran Reggie Fils-Aimé, former president of Nintendo of America, it’s simply to make the game good and fun. Fils-Aimé retired in 2019 but reflects on these ideas and his history of disrupting the gaming sector in his new autobiography, “Disrupting the Game: From the Bronx to the Top of Nintendo.”
One of the big players in the push to update tech industry regulations is the Federal Trade Commission, whose job is to protect consumers and promote competition in the economy. It’s been just over a year since Lina Khan took over as chair of the agency and about a month since the confirmation of a third Democrat, Alvaro Bedoya, to the five-member commission, which broke a prolonged deadlock at the agency. That means Khan has a fresh chance to advance her agenda. Marketplace’s Kimberly Adams recently spoke with Khan at her office and asked her about taking on Big Tech in the courts.
This week, 14 high school students presented their research projects at the Bio International Convention in San Diego. Some focused on medical technology, others on environmental solutions. One student presented a new volatile compound made from beer that he says will benefit honeybee colonies. The students competed for cash prizes of up to $7,500. “Marketplace Tech’s” Amanda Peacher followed one 16-year-old winner who traveled from Pennsylvania to showcase his project.
Apple’s latest operating system, iOS 16, includes a new feature, Safety Check. It’s a resource aimed at giving people in abusive relationships better ability to control — or regain control of — their privacy and communications. Many criticized Apple after the rollout of its AirTag technology last year, warning it was being used to aid abusers in tracking and stalking their targets. Marketplace’s Kimberly Adams speaks with Erica Olsen, director of the Safety Net Project at the National Network to End Domestic Violence. She explains how Apple’s Safety Check works.
The Centers for Disease Control and Prevention estimates that up to 23 million Americans have been affected by long COVID. That term describes a wide variety of conditions, from brain fog and chronic fatigue to neurological problems and blood clots, that persist for months or even years after infection. But clear answers about exactly how often this happens, who’s most at risk and why, are still elusive. Marketplace’s Meghan McCarty Carino speaks with Emily Pfaff of the University of North Carolina at Chapel Hill, who uses artificial intelligence to analyze electronic health records, looking for patterns that might better identify the syndrome and treat patients.
The Russian Association for Electronic Communications, a tech trade association, reported in March that as many as 70,000 tech workers had fled Russia since late February. The organization’s economists expect that number to more than double by summer. They’re headed to places like Turkey, Poland and other parts of Europe, as well as Central European countries like Kazakhstan and Kyrgyzstan. Some are even coming to the United States. But Russians who are fleeing may not be welcomed with open arms in other countries, even if they disagree with the war. Dina Temple-Raston, the host of the podcast “Click Here,” tells us the stories of two tech workers who got out of Russia.
Last night, the House Select Committee investigating the attack on the Capitol started showing the evidence it has been gathering about who knew what and when. To build that case and tell the story, members are relying on video footage, social media communication and text messages. Marketplace’s Kimberly Adams speaks with Alex Howard, director of The Digital Democracy Project. He says a major focus is the role social media and virtual communication played before, during and after the attack.
In many ways, tech culture is startup culture, and launching your own startup can be particularly difficult when you’re from a group that’s been historically underrepresented in the sector. Kathryn Finney is the founder and CEO of Genius Guild, which builds and invests in companies led by Black founders. She’s also the author of a new book that’s coming out this week, “Build the Damn Thing: How to Start a Successful Business If You’re Not a Rich White Guy.” Marketplace’s Kimberly Adams spoke with Finney about her experiences and why the term “startup” is synonymous with tech.
The deployment of algorithms and artificial intelligence can have unintended consequences. Back in April, the Associated Press released an investigation into an algorithm used by one Pennsylvania county to help decide which families to investigate for child neglect and abuse. Researchers found that, if not for the intervention of social workers, the algorithm would have exacerbated racial disparities. Since that report, Oregon stopped using a similar tool. Sally Ho, an investigative correspondent with the Associated Press, co-authored the report. Marketplace’s Kimberly Adams spoke with Ho about how the algorithm in Pennsylvania worked.
Tech companies make a lot of promises about the metaverse, specifically about how we’ll watch movies, hold work meetings, buy virtual real estate and more in these immersive online spaces. Meta — formerly Facebook — and others are investing heavily to create their own territory in the metaverse, which, we’d like to remind you, still doesn’t exist in a complete form. But companies are developing proto-metaverse platforms, and our own Kai Ryssdal, host of “Marketplace” and co-host of “Make Me Smart,” explored one of the more business-oriented spaces, fashioned by a company called Engage. He was guided by Michigan State University professor Rabindra “Robby” Ratan. Marketplace’s Kimberly Adams spoke with Kai about his experience.
Forecasters from the National Oceanic and Atmospheric Administration, NOAA, predict yet another season of “above-normal” hurricane activity. To track and predict these storms, scientists rely on data from satellites, radar and planes. This year, on top of that technology, staff at NOAA will also be using a fleet of autonomous vehicles in the air and at sea to reveal new data about what happens during the worst of a storm. Marketplace’s Kimberly Adams speaks with Jason Dunion, NOAA’s hurricane field program director.
This week, Meta Chief Operating Officer Sheryl Sandberg announced she will leave the company after 14 years in leadership. Sandberg joined Facebook, Meta’s parent, in the early years of the company, and she’s credited with helping to build it into the behemoth it is today by converting consumer data into ad revenue. So, what does her exit mean for Meta and its trajectory? Marketplace’s Kimberly Adams discussed that topic with Cecilia Kang, a tech policy reporter for The New York Times and co-author of the book “An Ugly Truth: Inside Facebook’s Battle for Domination.”
Workers at game developer Activision Blizzard have voted to unionize. That’s the company behind games like Call of Duty, World of Warcraft and Candy Crush, and which has faced lawsuits and federal investigation for accusations of discrimination and sexual harassment. The new union, The Game Workers Alliance, comprises fewer than two dozen employees in one division of Raven Software, a subsidiary of Activision. But it’s the first union at a major company in the $180 billion gaming industry and could be a sign of things to come. Marketplace’s Marielle Segarra has the story.
Scientists are working toward building the next evolution of computers: quantum computers. And recently, a team of researchers in the Netherlands made another step toward that future after they successfully sent quantum data to three locations in a network. That development could lead to the creation of a quantum internet, an essential part of any future attempt to build quantum computing networks. Cade Metz, a technology correspondent for The New York Times, wrote about this recent development. Marketplace’s Kimberly Adams spoke with Metz about quantum computing, what makes the concept different from the computers of today, and why this latest development with quantum networks involves “teleportation.”
There’s at least one natural resource out there that’s completely finite on Earth: helium. And once we use it up, it’s gone for good. The lighter-than-air gas is in especially short supply right now, thanks to the closure of a major domestic processing facility and disruptions at a couple of plants overseas. That’s not just a problem for birthday balloons — a number of industries compete for the limited supply of helium: health care, manufacturing, the tech sector and scientific research. But those researchers are often at the back of the helium line.
When looking for new music, it’s easy to let a streaming service’s algorithm recommend songs similar to music you already like. Those types of algorithms are the focus of new book from NBC News tech Correspondent Jacob Ward. In today’s show, Ward argues that those algorithms may have us in a feedback loop that dulls our critical thinking.
Amid the grief in response to the mass shootings in Texas, New York and California, there’s an ongoing search for solutions, especially ones that can push through the political deadlock over gun control reform. One potential solution has to do with the data and technology used in background checks — specifically, in the National Instant Criminal Background Check System. Cassandra Crifasi, professor and deputy director at the Johns Hopkins Center for Gun Violence Solutions speaks with Marketplace’s Kimberly Adams about how that database only works well if the information going into it is accurate and timely.
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The question of who is allowed to use platforms like Twitter or Facebook — and who decides what users can say on those platforms — is increasingly becoming a legal issue. A Texas court decision handed down earlier this month gave the go-ahead to a law that gives users the right to sue social media platforms for removing content based on “viewpoint.” This week, however, another court found parts of a similar social media law in Florida unconstitutional. Issie Lapowsky, Protocol’s chief correspondent, joins Marketplace’s Kimberly Adams to discuss the latest.
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Last week, the Department of Justice announced it would no longer prosecute hackers doing “good faith” cybersecurity research like testing or investigating a system to help correct a security flaw or vulnerability. It’s a change in how the DOJ enforces the 1986 Computer Fraud and Abuse Act following a ruling last year by the Supreme Court in Van Buren v. United States that limited the scope of the CFAA. Riana Pfefferkorn, a research scholar at the Stanford Internet Observatory, spoke with Marketplace’s Kimberly Adams about how this is part of an ongoing policy shift for the Justice Department over the last few years.
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If the Supreme Court overturns Roe vs. Wade, many are wondering what that will mean for in vitro fertilization, or IVF. That is when eggs are fertilized in a lab and then embryos are implanted in a patient, frozen for later use, donated or disposed of. If Roe is overturned, states could decide those embryos have “personhood” status, thus subjecting IVF to new restrictions. Dr. Eve Feinberg, an associate professor of obstetrics and gynecology at Northwestern University, told Marketplace’s Kimberly Adams that giving embryos personhood status conflicts with modern medicine.
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Advances in medical technology have pushed the boundaries of fetal viability, a term for the point at which a fetus can survive outside the womb. When the Supreme Court handed down the Roe v. Wade decision in 1973, doctors could support babies delivered as early as about 28 weeks. Now, it’s 22 weeks. Marketplace’s Kimberly Adams speaks with Dr. Rachel Fleishman, who works in a neonatal intensive care unit at Einstein Medical Center in Philadelphia. She wrote an essay for NBC about viability, and what it’s like caring for very premature infants.
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Thinking of buying an electric vehicle? Well, be prepared to wait in line. Demand for electric cars is so hot, companies like Volkswagen are sold out for the rest of the year. But, some see opportunity in another sector of the market: converting classic cars into electric vehicles. Marketplace’s Andy Uhler reports on companies doing just that.
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This week, Congress held a public hearing on a topic that hasn’t been discussed openly in a congressional hearing in decades: unidentified flying objects. Yes, UFOs, or as the Pentagon is calling them, unidentified aerial phenomena, or UAPs. The hearing follows a report from the director of national intelligence released in June that said there were over 140 recorded sightings of UAPs that the military, like the name implies, could not identify. Chris Impey, a professor of astronomy at the University of Arizona, has been following these developments. He explained the significance of the hearing and the report to Marketplace’s Kimberly Adams.
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The 18-year-old man accused of the racist rampage at a supermarket in Buffalo, New York, Saturday followed a pattern becoming disturbing familiar for such attacks: online radicalization. The suspect allegedly wrote and posted a 180-page document before the mass shooting, citing various racist and anti-Semitic memes and conspiracy theories from websites such as 4chan. Federal officials are paying attention to this growing threat. President Joe Biden’s latest budget allocates $33 million for the FBI to investigate domestic terrorism. Jared Holt, a resident fellow at the Atlantic Council’s Digital Forensic Research Lab, spoke with Marketplace’s Kimberly Adams about how the Justice Department has shifted efforts to address online extremism in the United States. He noted that it still has progress to make.
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Last week, we got a stark reminder of the volatility of cryptocurrencies. Bitcoin plummeted to its lowest value in 16 months. This time, the source of the cascade of selling came from an unexpected quarter. The market crashed after investors fled a type of crypto called stablecoins, whose worth is pegged to a traditional currency, like the U.S. dollar. Last week, that kinda fell apart. Marketplace’s Kimberly Adams speaks with Emily Nicolle, a crypto blogger for Bloomberg, about how stablecoins work.
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Apple says it will stop making its iconic iPod this year, after a more than two-decade run. When it first came out, the iPod was a sleek alternative to bulky CD or cassette players. And the “touch circle” feature below the two-toned screen felt like a revolution. Over the years, the iPod got even smaller: no screen, just a clip and some buttons on the cute, little iPod Shuffle. By the time the last iPod Touch model came out three years ago, the iPod looked more like the other innovation it inspired, the iPhone. It got us thinking about how the device changed mobile tech. Marketplace’s Kimberly Adams speaks with Patrick McCray, who teaches about the history of technology and science at University of California, Santa Barbara. He says it was the iPod’s size that was groundbreaking.
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Google hosted its annual developers conference this week, which it calls Google I/O. And for the first time since the start of the pandemic, attendees had the option to show up in person. The company announced software updates, new devices and, of course, details of improvements to the Android operating system, which runs on most of the world’s mobile phones. The event sets the tone for the other big tech conferences throughout the year. Marketplace’s Kimberly Adams speaks with Ian Sherr, an editor at large for CNET. He attended the conference virtually and said one of Google’s biggest reveals was a new wearable device.
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With the expected Supreme Court opinion to overturn Roe v. Wade on its way, some consumers are rethinking how much of their health data they want to share with mobile apps. Multiple types of apps and programs, even internet searches, generate data like location tracking — data that could be used to implicate people seeking abortions. Marketplace’s Kimberly Adams speaks with Jessica Lee, a partner with the law firm Loeb & Loeb who helps companies craft their privacy policies.
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This week, facial recognition software company Clearview AI settled a lawsuit with the American Civil Liberties Union. The group sued Clearview in 2020 for allegedly violating the Illinois Biometric Information Privacy Act. While the case deals with a state law, the settlement has national implications, including limiting who can access the company’s faceprint database. Clearview AI says that database contains some 20 billion facial images. Marketplace’s Kimberly Adams speaks with Calli Schroeder, global privacy counsel at the Electronic Privacy Information Center, who said the suit focused on the use of biometric markers, including faces.
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Artificial intelligence has changed our world in major ways: autonomous vehicles, speech-recognition technology and algorithms that change what we see and hear on social media platforms. But the technology and data fueling AI is often powered by low-paid workers, particularly in the Global South. Some academics describes this as AI colonialism, suggesting that AI development is repeating exploitative colonial history. Marketplace’s Kimberly Adams speaks with journalist Karen Hao, who recently published a series about AI colonialism in MIT Technology Review.
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Using passwords as a way to prove your identity online, though ubiquitous, has several downsides. People forget them and, if they aren’t strong enough, passwords can be guessed by criminals. Last week, Apple, Google and Microsoft announced plans to work together on a “passwordless” authentication system for their various browsers, services and devices. The cross-platform collaboration is expected to start rolling out over the next year. The companies say they will support Fast Identity Online (FIDO) protocols across their most commonly used products. Marketplace’s Kimberly Adams speaks with Kim Zetter, cybersecurity journalist and author, about this collaboration.
As supporters and opponents of abortion rights continue to parse the leaked draft ruling obtained by Politico this week, one of the many questions that have come up is what the overturning of Roe v. Wade, and stricter anti-abortion laws, would mean for our lives online. Technology plays a major role in connecting people with reproductive health services, but if those now-legal options become illegal in a post-Roe environment, will those online interactions remain private? Marketplace’s Kimberly Adams speaks with Evan Greer, director at the digital rights advocacy group Fight for the Future.
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Social media companies say they are working hard to prevent hate speech from being posted on their platforms, and remove it when it is. But that’s an ongoing challenge as they operate in numerous countries with many languages and social contexts. A new report from the nonprofit Center for Countering Digital Hate reveals anti-Muslim hate speech and misinformation still proliferate online. Imran Ahmed is the founder and CEO of the group. He spoke with Marketplace’s Kimberly Adams about the CCDH’s latest research and why social media platforms are still struggling to moderate this kind of content.
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A major part of Russia’s war strategy is the control of messages spread online, both in occupied areas of Ukraine and within Russia itself. Platforms like Facebook have been banned and labeled “extremist” by Russian authorities. Some sites, like YouTube, remain partially available. At the same time, the Kremlin is trying to push Russian users to a domestic video platform, “RuTube.” It’s part of a strategy to convince citizens and content creators to abandon Western social media sites. Although RuTube and YouTube were developed around the same time, the Russian video service hasn’t had YouTube’s success. Marketplace’s Kimberly Adams speaks with Emerson Brooking, senior fellow at the Atlantic Council’s Digital Forensic Research Lab.
Video games are more technologically sophisticated than ever these days — virtual reality headsets, augmented reality integration, and some of the most powerful and realistic graphics yet. At the end of the day, a good, innovative video game needs one important element. According to industry veteran Reggie Fils-Aimé, former President of Nintendo America, it’s simply to make the game good and fun. Fils-Aimé retired in 2019 but reflects on these ideas and his history of disrupting the gaming sector in his new autobiography, “Disrupting the Game: From the Bronx to the Top of Nintendo.” Marketplace’s Kimberly Adams spoke with him about where the innovation is happening in gaming right now. He says you just need to look at who’s creating those fun interactions.
The European Union is pushing to regulate big, global technology firms. In their latest move, EU negotiators agreed to a broad set of legislation called the Digital Services Act, which aims to, among a long list of other items, require social media companies to make their algorithms more transparent and limit the spread of disinformation on their platforms. While the language in the DSA still needs to be finalized, it seems clear that platforms like Twitter — regardless of who owns it — will need to adapt to those rules. Eric Heinze is a professor of law and humanities at Queen Mary University of London. He spoke with Marketplace’s Kimberly Adams about how strict these EU rules will be and what they mean for Elon Musk’s vision for Twitter.
This week, Apple rolled out its Self-Service Repair Store. Consumers and independent shops can now order spare parts and rent company-authorized tools to fix certain iPhones. This comes after President Joe Biden issued an executive order in July promoting consumers’ “right to repair” their own electronics. Congress is considering new laws to make it easier for people to fix their stuff. That’s the topic today for our recurring segment, “Quality Assurance,” where we take a second look at a big tech story. Marketplace’s Kimberly Adams speaks with Nathan Proctor, who directs the Right to Repair Campaign for the U.S. Public Interest Research Group.
Twitter users and investors have been trying to guess what’s ahead for the social media platform since the company agreed to a $44 billion buyout from Tesla and SpaceX CEO — and Twitter superuser — Elon Musk. Musk has praised Twitter as an important platform for public discourse and says he plans to make it better by cracking down on bot accounts, increasing transparency around its algorithms and making it a more free speech-friendly space. But what happens when that free speech happens to be false speech? Emily Dreyfuss, a journalist and senior editor at Harvard’s Shorenstein Center, spoke to Marketplace’s Kimberly Adams about how the change of ownership, which is subject to regulatory approval, could affect Twitter’s attempts to crack down on misinformation.
Contrary to what you might have seen in the Rock’s movie “San Andreas,” we still can’t predict earthquakes. But there have been recent advances in seismology assisted by artificial intelligence. Researchers at Stanford used a deep-learning algorithm to detect more earthquakes in cities by filtering out the normal noise and vibrations of urban life. And a group at Penn State used machine learning to analyze simulated fault movements in the lab and look for indicators that could help predict an impending quake. Marketplace’s Meghan McCarty Carino speaks with Egill Hauksson, a research professor of geophysics at Caltech, who said these tools can give us a fuller understanding of earthquake patterns.
Twitter officially accepted a buyout offer from Elon Musk on Monday valued at $44 billion. Musk is the CEO of Tesla and SpaceX, the richest person in the world and has been described as something of a memelord on Twitter. He’s praised the platform as a bastion of free speech but he has some ideas to make it … more free: more transparency about the algorithm, maybe an edit button and less content moderation. What he’s not after, he’s said, is making money. Then he’s in the right place, says Amy Webb, a futurist and founder of the Future Today Institute.
There are two long-standing trends in the tech industry that have intensified over the last couple years: there are more jobs than workers to fill them, and there’s a need to diversify this workforce. More and more companies are rolling back degree requirements that were part of many job descriptions. Today, we’ll hear how that dynamic has given new opportunities to people like Stanley Omotuyole, who left Nigeria a couple of years ago, giving up a degree program in laboratory science to join his dad in Seattle.
Scraping data from public websites is legal. That’s the upshot of a decision by the Ninth Circuit Court of Appeals earlier this week. LinkedIn had taken a case against data analytics company hiQ, arguing it was illegal for hiQ to “scrape” users’ profile data to analyze employee turnover rates under the federal Computer Fraud and Abuse Act (CFAA). Tiffany Li, a technology attorney and professor of law at the University of New Hampshire, joins our host Meghan McCarty Carino to talk about how the CFAA fits into today’s world.
Keeping tabs on groundwater is more important than ever. Most of the western United States is suffering the most extreme drought in 12 centuries, and climate change only promises to make things worse. Underground aquifers can provide lifelines for farmers and cities, but pumping them dry causes the earth to sag, which is called subsidence. This can create sinkholes and destroy infrastructure. But groundwater is hard to monitor; it’s sometimes located thousands of feet below the surface. That’s where satellites come in. Marketplace’s Meghan McCarty Carino speaks with Kyra Kim, a postdoctoral fellow at NASA’s Jet Propulsion Laboratory, where they’ve created a model to track groundwater levels using two satellite systems.
The internet can be a scary place for women, from mansplaining and unwanted advances to coordinated harassment campaigns, doxxing and physical threats. Marketplace’s Meghan McCarty Carino speaks with Nina Jankowicz, author of a new book about this, “How to Be a Woman Online: Surviving Abuse and Harassment, and How to Fight Back,” which comes out Thursday. Jankowicz says women are bearing most of the burden of fighting online trolls.
Accessing mental health care has long been difficult and the pandemic has further increased the strain. And there are thousands of mental health apps — about 20,000 and counting — designed to tackle the problem. They range from mood trackers, guided mindfulness exercises and apps with chatbots that teach coping skills. Spending on them has grown quickly since 2019 and is predicted to reach about $500 million this year, according to a report from Deloitte. But not all these apps are backed by science. Stephen Schueller is a professor at UC Irvine and the executive director of One Mind PsyberGuide, which provides expert ratings for hundreds of wellness apps. He talked to host Meghan McCarty Carino about how the apps are rated.
Netflix will give investors a glimpse of its growth Tuesday with the release of its quarterly earnings report. It’s been hard to sustain the pace of 2020, when the world was stuck at home on the couch. But now the company is chasing a new market: video games. And it’s a big one. Mobile gaming generated an estimated $90 billion in 2021. Over the last year, Netflix has bought up small, independent gaming studios— it acquired a third one last month. The company now offers multiple titles free to subscribers, including a card game, bowling, an upcoming first-person shooter and two based on its popular show “Stranger Things.” Leveraging a company’s intellectual property for games is nothing new, but how well can Netflix play this game? Michael Pachter is a research analyst with Wedbush Securities. He told “Marketplace Tech’s” Meghan McCarty Carino that Netflix’s catalog of hit shows might not lend itself to this strategy.
Thousands of vendors on Etsy are staging a strike this week after the company announced it would hike transaction fees for sellers by 30%. It’s the latest in a series of changes that Etsy says will help it compete with e-commerce giants like Amazon by improving customer service, attracting more buyers and strengthening the brand by policing listings for mass-produced items, something sellers have been asking for. It’s a topic for Quality Assurance, where we take a second look at a big tech story. Marketplace’s Meghan McCarty Carino speaks with Samantha Close, a professor of communication at DePaul University.
We’ve got bitcoin, dogecoin, litecoin. Every day a new coin. These are known as cryptocurrencies, unregulated digital coins that live outside the banking system in blockchain technology. Recently, the U.S. Federal Reserve said it was exploring the possibility of a central bank digital currency, or CBDC. It would be issued, regulated and backed by the government, just like paper dollars. Some countries are already experimenting with this, like the Bahamas, Nigeria, Sweden and China. Marketplace’s Meghan McCarty Carino speaks with Eswar Prasad, professor at Cornell University. He’s the author of a recent piece in MIT Technology Review: “Money is about to enter a new era of competition.” And he explains what it would look like for all these currencies to coexist.
Google and Apple have been slow to relinquish the hefty commissions they charge on app payments. Developers have been pushing for alternatives to the payment systems run by those tech giants, hoping they could save some money. In South Korea, Google is now required to let app makers use alternative payment systems, but the tech company will still take almost the same commission. For instance, in cases in which Google takes 30% of revenue, it will charge developers that use other systems 26%. Here in the U.S., Spotify recently reached an agreement with Google to charge subscribers through a non-Google system a smaller fee than usual, but there’s no word yet on how much smaller. So will these changes actually spur competition, as intended? Meghan McCarty Carino of “Marketplace Tech” put that question to Eric Seufert, an independent analyst with the website Mobile Dev Memo. He said such small tweaks might not be worth very much.
The metaverse is coming — so we’re told — though it’s hard to know exactly what that means. There are companies using virtual reality to recreate office life down to the conference rooms, for some reason. And, of course, VR is big for gaming and other diversions. But VR is also increasingly being used in health care, especially as more services go remote. Marketplace’s Meghan McCarty Carino speaks with Brennan Spiegel, the director of health services research at Cedars-Sinai Medical Center. He said about 200 hospitals in the U.S. are using virtual reality tools to not only help train doctors, but also to help manage patients’ pain from surgery, irritable bowel syndrome or cancer. And recently, this technology’s applications have expanded from treating patients to diagnosing conditions like glaucoma.
The pandemic sent grocery shoppers online like never before, and federal food assistance programs are trying to keep up. The main food stamp program, known as SNAP, rolled out online shopping pre-pandemic, and it’s now available in almost every state. That hasn’t been the case for WIC, a similar program that gives credit to moms and kids for healthy foods, like milk, fruits and vegetables. The USDA started a pilot program late last year for WIC online shopping in a handful of states. Marketplace’s Meghan McCarty Carino speaks with Brian Dittmeier, senior director of public policy at the National WIC Association, which provides education and advocacy. He said it will be years before the program expands nationwide, but it’s important that it does.
Security researchers revealed this week that dozens of apps in the Google Play Store had secretly gathered data on tens of millions of users and sent it to a company linked to a U.S. defense contractor. Developers of Muslim prayer apps, QR code scanners and international weather apps were paid by a company called Measurement Systems to insert code that gave Measurement access to user data, without the developers fully knowing. Google says it has since banned these apps. Marketplace’s Meghan McCarty Carino speaks with Byron Tau, who covered this for The Wall Street Journal.
It’s going to be a minute before the contours of an actual collective bargaining agreement come into focus for workers at the Amazon fulfillment center in Staten Island, New York, who voted to unionize Friday. Amazon says it’s evaluating options to contest the election. But the union drive has put workplace conditions in the spotlight, including how the company uses technology to monitor its warehouse employees. Lisa Kresge, a researcher at the UC Berkeley Labor Center, said there’s a long history of unions negotiating management’s use of tech in the workplace, and Amazon warehouses use plenty of it.
Folded among the big-ticket programs in President Joe Biden’s latest budget proposal is a small sliver — $88 million — to study and track space junk. That includes everything from defunct satellites to the debris caused from explosions in space. The president wants the Office of Space Commerce to ramp up its ability to track this stuff in real time. Marketplace’s Meghan McCarty Carino speaks with Moriba Jah, chief scientist and co-founder of the space debris tracking company Privateer. Jah says scientists are currently tracking about 50,000 pieces of space debris, down to the size of a cellphone, and that there’s much, much more out there.
Microsoft and Hewlett Packard Enterprise announced Monday that they’ve partnered up with NASA to bring artificial intelligence to the International Space Station. The AI will be used to check astronaut gloves for damage. These gloves help maintain pressure and protect astronauts working at the station from extreme temperatures; a damaged glove is a big deal. Marketplace’s Meghan McCarty Carino speaks with Stephen Kitay, senior director of Azure Space at Microsoft, who says this space tech is just the beginning.
President Joe Biden is pushing for more green energy storage to get us out of the gasoline crisis. He’s encouraging the American special minerals industry to increase production. Biden wants more lithium, nickel, cobalt and other metals to come from the U.S. to fuel more domestic manufacturing of batteries that power electric vehicles. More electric vehicles mean less demand for gas, which means less reliance on oil from other countries, particularly important when gas prices are high, like they are now. Marketplace’s Kimberly Adams speaks with Leah Stokes, who teaches energy and environmental politics at the University of California, Santa Barbara. She explained the old-school law Biden is turning to to address this modern problem.
Supermarkets are increasingly becoming testing grounds for some of the latest technology. At Walmart’s subsidiary, Sam’s Club, customers can use an app to scan and pay for items while in the grocery aisle. Last month, Walmart sued BJ’s Wholesale Club, alleging the company infringed on patents for its Scan and Go technology. As checkout tech gets more advanced, it’s getting more competitive. Marketplace’s Kimberly Adams speaks with Don Apgar, merchant practice director at Mercator Advisory Group, about innovations in the space.
Private investment in artificial intelligence more than doubled last year, according to Stanford University’s AI Index Report. The research tracks and visualizes data about this tech, including business investment, software costs and research trends. Marketplace’s Kimberly Adams speaks with Jack Clark, co-chair of Stanford’s AI Index, who explains why we’re seeing more of this technology now.
Steve Wilhite, inventor of the graphics interchange format, also known as GIF, died this month at the age of 74. Animated or not, GIFs may now be a common, free feature of the internet, but the tech that powered Wilhite’s format was patented by the technology company Unisys. For a few contentious years during the internet’s youthful era, Unisys wanted to charge fees for all the sparkly GIFs we were sharing. This fight — over who controls how information moves around the web and who gets paid in the process — continues to this day. Marketplace’s Kimberly Adams spoke with Jason Eppink, an artist and a former curator at the Museum of the Moving Image, who gave her a GIF history lesson.
European Union lawmakers recently unveiled the Digital Markets Act, which aims to limit the power of “gatekeepers” — companies so big and popular that they shape entire industries — like the tech companies behind messaging apps. One rule would require that apps be “interoperable” with one another, so a startup, for instance, could let its users send messages to people using Apple’s iMessage or Meta’s WhatsApp seamlessly. Companies that don’t comply would face steep penalties — up to 20% of their global revenue. Alex Heath covers tech and internet platforms at The Verge. He laid out some of the pros and cons of the proposal.
We’re wrapping up our series on cryptocurrency mining, the energy-intensive computing process that does all of the accounting for most cryptocurrencies. Marketplace’s Andy Uhler previously reported on how crypto miners were drawn to the small Texas town of Rockdale because of its robust electric power infrastructure that hasn’t seen much use in recent years. Elsewhere in Texas, oil and gas companies are starting to get involved in crypto mining.
Video game developers, programmers and artists are gathering in San Francisco this week for the first in-person Game Developers Conference since 2019. One topic getting a lot of attention is non-fungible tokens — digital certificates showing ownership of digital assets like a picture or video. It’s a topic for Quality Assurance, where we take a closer look at a big tech story. Marketplace’s Kimberly Adams speaks with Stephen Totilo, who covers gaming for Axios and is attending the conference.
This week, President Biden warned businesses to be wary of potential cyberattacks from Russia, recommending companies increase their cybersecurity defenses. That means more work and higher stakes for the technicians maintaining those defenses. There are hundreds of thousands of vacancies in the cybersecurity sector right now, meaning those already working often end up taking on more duties, burning out and leaving the field. Marketplace’s Kimberly Adams speaks with Lesley Carhart, an incident responder for the industrial cybersecurity company Dragos. Warning: This interview touches on substance use disorder and suicide.
Internet access has been crucial during the pandemic, allowing some of us to work remotely or order all manner of things for delivery. But there’s not much research so far on the connection between internet access and health. A new paper in the Journal of the American Medical Association looks at how COVID mortality rates varied based on factors like race, socioeconomic status — and internet access. Researchers found that counties with less access could expect more COVID deaths; for every extra percentage point of homes without internet, another 2 to 6 people per 100,000 would die. Marketplace’s Kimberly Adams speaks with Qinyun Lin, a postdoctoral researcher at the University of Chicago’s Center for Spatial Data Science, who was the paper’s lead author.
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The Federal Trade Commission recently reached a settlement with WW International, the company formerly known as Weight Watchers. The FTC and Department of Justice accused WW of illegally collecting data from children as young as 8 without their parents’ permission through a weight loss app called Kurbo. That data included details such as what the kids ate and their exercise habits. In addition to fining WW $1.5 million, the FTC ordered the company to “destroy any algorithms derived from the data.” Kate Kaye is a staff writer covering artificial intelligence and data for the website Protocol. She explained what it actually means to “destroy” an algorithm.
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Lately, we’ve been exploring cryptocurrency mining, the energy-intensive — and potentially quite lucrative – computing process that produces currencies like bitcoin. Up until last summer, China led the world in crypto mining — thanks in part to its hydroelectric infrastructure. Then the Chinese government cracked down on crypto and many mining companies moved to wherever they could find cheap power, like Kazakhstan, Iran, and … Texas. The U.S. now leads the world in crypto mining. Marketplace’s Kimberly Adams speaks with reporter colleague Andy Uhler, who recently visited the small town of Rockdale, Texas, which attracted the attention of Chinese crypto miners, even before the ban.
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It’s March Madness, and while millions of fans will enjoy watching the games, a decent chunk of them will also be betting on the games. Dozens of states have legalized online sports betting in recent years, with apps like FanDuel and DraftKings fighting for the eyes and dollars of new gamblers. Marketplace’s Kimberly Adams speaks with John Holden, an assistant professor in the Spears School of Business at Oklahoma State University, about the growth of this industry.
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Federal regulation on tech privacy has yet to be fully fleshed out by Congress, so for now, state legislatures are taking a crack at it. California, Colorado and Virginia all have their own privacy laws, and Utah could be joining them. The state’s legislature has signed off on a new bill, and it’s just awaiting the governor’s signature. But consumer advocates say that this presents a patchwork of protections. Marketplace’s Kimberly Adams speaks with Margaret McGill, a tech reporter for Axios, about the Utah bill.
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How your information shows up on a credit report can affect your ability to rent a home, get a mortgage or take out a loan. So you want to make sure that information is accurate, especially after a name change. But that can be a particular challenge for transgender and nonbinary people who change their name to better align it with their identity. Last month, the Consumer Data Industry Association issued recommendations for how those consumers can update their credit reports, but a group of 145 organizations says the industry needs to do more. Marketplace’s Kimberly Adams speaks with Spencer Watson, president of the Center for LGBTQ Economic Advancement and Research, which was one of those groups.
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Last week, Tinder rolled out a new feature that will allow users to pay $2.50 to check if matches have certain types of criminal records associated with a sex offender registry, arrests or convictions for “violent or harmful behavior.” The company partnered with public record aggregator Garbo to help users make more informed choices about who they interact with online. But some experts are concerned that use of this specific data may not be the best way to improve user safety. Sarah Lageson, an associate professor at Rutgers University-Newark School of Criminal Justice shared her concerns with Marketplace’s Kimberly Adams.
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Cryptocurrency miners have been flocking to upstate New York for several years, lured by inexpensive electricity, of which crypto mining requires lot. This move has brought a potential influx of jobs and economic activity but also has environmental impacts. As we hear, the industry is getting a mixed reception from locals.
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War shatters lives, families, homes and infrastructure. And as Russia continues its war in Ukraine, the cultural heritage of Ukraine is also at risk. Some Ukrainian museum websites have gone offline as the servers hosting them lose connections or are destroyed in attacks. Now, to prevent that information and cultural memory from disappearing entirely, nearly 1,000 archivists, programmers and librarians have volunteered to record and archive these sites.
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Last week, multinational video game developer Epic Games acquired Bandcamp. The relatively small music platform allows artists to sell music and merchandise directly to fans, with a higher percent of the profits supporting musicians there than other platforms. And though both companies say the tech consolidation is aimed at supporting growth, it has some musicians anxious about the future.
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Cryptocurrencies are part of the world of decentralized finance, or DeFi. Part of the draw — and risks — of this ecosystem is just how unregulated it is. A new paper by law professor Hilary J. Allen suggests that some services and products within DeFi pose similar risks to “shadow banking” services, like subprime mortgages and credit default swaps, that set the stage for the 2008 financial crisis. Today, we’ll chat with Allen about her thoughts on why DeFi is the newest iteration of shadow banking.
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Analysts and experts around the world have been on high alert as the war in Ukraine continues, concerned about potential Russian cyberattacks. Though cyberattacks have played a minor role so far, security experts have warned that those attacks could intensify — including against targets in the U.S. And though the federal government and many companies have beefed up cybersecurity efforts in recent years, there’s still a big worker shortage in the sector.
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More than one-third of global bitcoin is mined in the United States, and the process consumes a ton of electricity. In the coming weeks, we’ll examine the environmental impact of cryptocurrencies. But first, back to the basics: What is bitcoin mining? And why is it so energy-intensive?
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Desalination is the process by which salty ocean water is made drinkable. Though it’s seen as a potential solution to address water shortages in arid parts of the world, it also produces a lot of carbon emissions. So what role might desalination play in addressing the climate crisis if it could also worsen it?
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Ukraine has solicited an unusual form of donation to pay the costs of war: cryptocurrency. So far, the country has amassed more than $42 million in crypto donations. We hear from Marketplace’s Savannah Maher and delve into the benefits and complications of such contributions.
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Since Russia invaded Ukraine last week, social media users have been sharing images and stories of the war. Mixed in with the feed are coordinated disinformation and propaganda campaigns. Wednesday we’re joined by Courtney Radsch, a fellow at UCLA’s Institute for Technology, Law and Policy, to discuss content moderation policies that platforms are creating “on the fly yet again.”
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Tuesday, China’s government will start enforcing regulations on companies that use algorithms to do things like control search results, recommend videos or set prices. It’s part of China’s broader efforts to crack down on its tech sector. Among other things, these new rules would prohibit companies from using someone’s personal information to show them a different price for a product than someone else.
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The IRS offers some taxpayers the option to file their taxes online for free using commercial software. But this year, fewer companies will be participating. Intuit, the maker of TurboTax, is out, and it has been in a fight with many of its customers since a 2019 ProPublica investigation found that the company allegedly misled consumers into paying for supposedly free services. Marketplace’s Kimberly Adams speaks with Justin Elliott, one of the reporters who broke the story, He says TurboTax has tried to shield itself from traditional class-action suits.
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Before attacks on cities across Ukraine, cybersecurity experts say Russia disrupted or took offline Ukrainian government websites and other critical infrastructure. On Thursday, President Joe Biden announced new sanctions against Russia for the land invasion. While these new sanctions are significant, they also come with a risk that Russia will retaliate with cyberattacks against the U.S.
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Many people signed up for delivery apps for the first time during the pandemic. As COVID-19 case numbers dip, those platforms are still going strong. To stay relevant, apps like DoorDash and UberEats are aiming to emerge as one-stop delivery platforms for restaurant orders, groceries, alcohol, you name it. The strategy seems to be working, at least for now.
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The Federal Communications Commission decided last week to provide renters and condo dwellers with more options for internet service. Though it’s a pro-consumer move, it’s difficult to enforce, and, overall, competition among providers is pretty sparse. Still, it’s a small step toward recognizing high-speed internet as a utility, like water and gas.
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Marine archaeologists and a small army of scuba divers are working to uncover the stories behind sunken ships from the trans-Atlantic slave trade. Marketplace’s Kimberly Adams talks with Justin Dunnavant, an assistant professor of anthropology at the University of California, Los Angeles, and one of those divers, about how advances in technology are improving our ability to examine those ships and understand the history they represent.
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Today, we’re re-airing an episode from Jan. 20.
Mobile carriers are shutting down their 3G networks to open up more bandwidth for expanded 5G networks. On Feb. 22, AT&T will be the first carrier to end its 3G services. T-Mobile will shut down its network by July 1 and Verizon by the end of the year. Commercial 3G networks first started popping up in the early 2000s and were about 30 times faster than their 2G predecessors, opening the door for new technology — remember Palm Pilots and BlackBerrys? — and creating infrastructure for many of the apps we use today. Joanna Stern, who’s covered the coming shutdown for The Wall Street Journal, joins us to discuss.
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When looking for new music, it’s easy to let a streaming service’s algorithm recommend songs similar to music you already like. Those types of algorithms are the focus of new book from NBC News tech Correspondent Jacob Ward. In today’s show, Ward argues that those algorithms may have us in a feedback loop that dulls our critical thinking abilities.
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Recent court rulings in France and Austria are part of a larger push in the European Union to manage how American companies use European residents’ data. Back in July 2020, European courts severed a data privacy pact between the U.S. and the EU, saying the agreement didn’t provide enough protections from surveillance. Now, the pressure is on for companies and negotiators.
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Massachusetts is the only state with an active right-to-repair law, ensuring third-party vendors and independent car repair shops can access materials and data they need to fix some modern tech. Today we’re joined by Aaron Perzanowski, a Case Western Reserve University law professor, to hear about existing and proposed legislation aimed at giving car owners greater control of their own data.
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Futurist Amy Webb is known for her predictions about the next big thing in technology and for early warnings about some of the economic and ethical considerations that go along with those advancements. Webb recently co-authored a book with geneticist Andrew Hessel called “The Genesis Machine: Our Quest to Rewrite Life in the Age of Synthetic Biology.” In it, she explores the role “synthetic biology” will play in shaping our world. It already has, in some ways, like in bringing us the mRNA vaccines we’re using to fight COVID. But in the not-so-distant future, Webb said, it will play an even bigger role in our health, what we eat and even how we have kids.
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During the pandemic, many people reached out for human connection online, leading to a boom in romance scams and “catfishing,” which is when someone fakes their identity or appearance online. Marketplace’s Kimberly Adams discussed the situation with Richard Gargan of the background check company BeenVerified, who wrote a report about the scale of the problem and how romance scammers operate.
The Smithsonian Institution’s Arts and Industries Building in Washington, D.C, is helping visitors explore how technology can, and should, shape the world of tomorrow. Marketplace producer Sasha Fernandez takes a tour of the “Futures” exhibition.
The $1.2 trillion infrastructure law President Joe Biden signed in November included $65 billion to get high-speed internet to more people. Much of that funding is expected to be channeled into rural and low-income communities. Now, exactly how all those billions will be distributed is still being worked out. But in the meantime, many states aren’t waiting. They are boosting broadband access using another pot of cash, tapping into pandemic relief funds from the American Rescue Plan Act — a law that included about $360 billion for broadband investments and support. Marketplace’s Kimberly Adams speaks with Anna Read, senior officer with the Pew Charitable Trusts’ Broadband Access Initiative, about this tactic.
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The Academy Awards used to be the battleground between major Hollywood studios. It’s now increasingly a fight between streaming services. Netflix nabbed 27 Oscar nominations on Tuesday, the most of any studio. Marketplace’s Kimberly Adams speaks with Julia Alexander, a senior strategy analyst for Parrot Analytics. She says nominations for companies like Netflix and Amazon are a sure sign of the times.
The IRS announced on Monday it’s dropping a plan to require taxpayers to sign up for and use facial recognition software. The plan had been to require people to use a service provided by a third-party company, ID.me, to verify their identities to access documents or make payments online. It was already being rolled out for people who created new online accounts this year, and was going to kick in for existing accounts by this summer. The decision comes after backlash from advocates and lawmakers over privacy concerns. Tonya Riley, a privacy and cybersecurity reporter at CyberScoop, joins Marketplace’s Kimberly Adams to discuss.
Nonfungible tokens, or NFTs, are basically digital certificates of ownership, a virtual claim that an image or gif or even a song belongs to you. And while some artists are happy to jump into this new space, others have been surprised — or furious — to find that strangers beat them to owning and selling NFTs of their work. Just last week, several musical artists publicly complained after the website HitPiece temporarily listed NFTs for their songs or albums without the artists’ permission. But does selling someone else’s art as an NFT break the law? Aram Sinnreich is a professor and chair of the communication studies division at American University. He said this gets into a gray area, at least when it comes to existing copyright law.
On Friday, the National Labor Relations Board starts sending unionization ballots to more than 6,000 workers at an Amazon facility in Bessemer, Alabama. Organizers say they want a union so they can negotiate safer working conditions and dispute terminations. Marketplace’s Kimberly Adams speaks with Marketplace senior reporter Meghan McCarty Carino, who covers workplace culture. She said it’s significant that these workers are getting a redo after their union vote last year, which failed.
The Beijing Winter Olympics officially start Friday, although preliminary events have already happened. In addition to the normal concerns about security and logistics, this year’s Games come with tight COVID-19 protocols and, according to cybersecurity experts, additional risks for attacks on the technology people are using. Marketplace’s Kimberly Adams spoke with China correspondent Jennifer Pak about how the government is preparing for security threats. She said contractors hired to manage the threats have identified some particularly high-risk targets.
There are many different types of virtual money these days, among them cryptocurrencies like Bitcoin, Ethereum and Dogecoin, which are largely unregulated. Now more and more governments around the world are getting on board with the concept of their own official, regulated digital-only currencies. These are called central bank digital currencies, and the Federal Reserve recently took the first step in exploring the possibility of an American CBDC. It issued a 40-page paper outlining the potential benefits of, and concerns surrounding, a government-backed digital dollar. Marketplace’s Kimberly Adams speaks with Yaya Fanusie, an adjunct senior fellow at the Center for a New American Security.
This week, a repair team is set to help restore Tonga’s internet, after a volcanic eruption and tsunami last month severed the country’s primary communication connection to the rest of the world: a submarine cable, one of many that crisscross the floors of oceans and seas around the planet. In fact, if you’re listening to this outside of the U.S., this episode has itself traveled along a cable, or multiple cables, at the bottom of the ocean to make its way to you. To unpack this technology, we’re joined by Alan Mauldin, a research director for market research and consulting firm TeleGeography.
January was National Human Trafficking Prevention Month. Trafficking involves the use of force, fraud or coercion to compel someone into labor or commercial sex. Contrary to how it’s often portrayed on TV, most traffickers aren’t strangers; they know their victims. More and more, the recruitment and exploitation of those victims is happening online. Marketplace’s Kimberly Adams speaks with Alyssa Currier Wheeler, associate legal counsel at the Human Trafficking Institute, about the growth of recruitment on social media.
It’s been a particularly busy week for Google. Three state attorneys general, plus one from Washington, D.C., sued the tech giant, alleging it misled consumers about when they were being tracked. Google also announced this week it’s going to change the way it collects user data for advertising purposes. What’s been happening with the company this week is our focus for “Quality Assurance,” where we take a deeper look at a big tech story. Marketplace’s Kimberly Adams speaks with Patience Haggin, who covers digital advertising and privacy for The Wall Street Journal.
There was a point last fall when school districts across the country were poised to finally fully return to in-person instruction. But as omicron cases surged among students and school staff, many of those plans had to change. Some districts decided to remain open, and, in others, teachers are bouncing between in-person and virtual instruction. Marketplace’s Kimberly Adams has a story featuring several of these teachers. For some, virtual classes are an easier lift now compared to the start of the pandemic, but even as they struggled, some teachers have realized unexpected benefits of remote learning.
NFTs, or nonfungible tokens, are a bit of a tech fad at the moment, with plenty of different opinions about whether they are here to stay. But for now, they are continuing their push into the mainstream. NFTs are digital assets, like JPEGs or tweets, that can be bought and sold on a marketplace. They’re a way to make something that traditionally could just be copied and shared online, rare — and therefore, to some, valuable. And as transaction prices for these items climbs, so does the risk of scams. Marketplace’s Kimberly Adams speaks with Corin Faife, a senior reporter at The Verge, who’s been following this trend.
The last of the pandemic eviction moratoriums are winding down. New York’s ended on Jan. 15, and New Mexico’s is the only state-wide moratorium still in place. Various forms of rental assistance and other tenant protections are still available. Nevertheless, housing advocates say landlords have filed for hundreds of thousands of evictions since March of 2020. And many of those tenants can’t afford a lawyer to advise or defend them. As Stephanie Siek reports, some new tech solutions are available to help tenants fight eviction.
The latest effort to reign in Big Tech cleared a procedural step in the Senate last week, moving one step closer to a floor vote. The American Innovation and Choice Online Act would prevent big tech firms from giving preference to their own products and services. According to some lawmakers, that unfairly stifles competition. Though the bill has bipartisan support, bipartisan concern over the details means it’s getting hit with requests for changes on questions like privacy and who exactly it applies to. Marketplace’s Kimberly Adams speaks with Will Rinehart, a senior research fellow at the Center for Growth and Opportunity, about the bill’s significance.
Even before the pandemic, the economy was seeing a shift to automation as companies looked for cheaper, more efficient ways to build their products or serve more customers. Now, the pandemic has led to staffing shortages in multiple industries and has accelerated the trend, which means in the future you may be more likely to order your food with a QR code, interact with a chatbot instead of a person for customer service or use a self-operating kiosk at a business that may never go back to the old way of doing things. Marketplace’s Kimberly Adams speaks with Kristen Broady, a fellow at the Brookings Institution, about how the pandemic is speeding up this shift. For many businesses, it’s an economic decision, Broady says.
In order to make room for the expansion into 5G, carriers are shutting down their 3G networks. AT&T plans to discontinue its 3G network by February 22, T-Mobile by July 1st, and Verizon by the end of the year. Commercial 3G networks first started popping up in the early 2000s and were about 30 times faster than their 2G predecessors. Marketplace’s Kimberly Adams speaks with Joanna Stern, senior personal technology columnist at the Wall Street Journal, who wrote about the coming shutdown.
Microsoft announced plans this week to buy game developer and publisher Activision Blizzard, known for games like World of Warcraft and Overwatch, for an all-cash deal worth almost $69 billion. Both companies are big players in the gaming market — Microsoft makes the Xbox — meaning the massive deal is likely to attract scrutiny from antitrust regulators, even as Activision Blizzard continues to face allegations of sexual harassment and discrimination. Marketplace’s Kimberly Adams speaks with Dina Bass, Seattle bureau chief and technology reporter for Bloomberg News, to get a sense of Microsoft’s strategy.
AT&T and Verizon are set to turn on their newest 5G technology Wednesday. Both companies purchased rights to more of the spectrum last year and have been ready to deploy it for months. But those plans have been on hold over concerns the expansion into that bandwidth could interfere with the tech on planes, specifically an aircraft’s altimeter, one of the tools that help planes land safely. To mitigate those concerns, the Federal Aviation Administration released a list of 50 airports that will have 5G buffer zones. Marketplace’s Kimberly Adams speaks with Joe Kane, director of broadband and spectrum policy at the Information Technology & Innovation Foundation.
A U.S. District Court handed Lina Khan, the head of the Federal Trade Commission, a win this week. The judge gave the go-ahead for the FTC to continue its antitrust suit against Meta, the parent company of Facebook, alleging that the company pursued an illegal “buy-or-bury scheme” to root out competitors. The court shot down the agency’s initial complaint in June, after the judge said the FTC failed to sufficiently define the social media market and the company’s share of it. Marketplace’s Kimberly Adams speaks with Matt Stoller, director of research at the American Economic Liberties Project.
Take-Two Interactive, publisher of big franchise video games like Grand Theft Auto and NBA 2K, announced its plans this week to buy Zynga, a mobile game developer known for Words With Friends, and to take you back a bit, “FarmVille.” The deal is reportedly worth $12.7 billion and demonstrates the future of gaming is more than powerful PCs. This is a topic for our “Quality Assurance” series, where we take a second look at a big tech story. Marketplace’s Kimberly Adams speaks with Jay Peters, a news writer at The Verge covering this story.
The latest surge of COVID infections has hospitals crowded, short-staffed and, in some cases, rationing care. That means sometimes hospital clinicians have to go through a triage process to prioritize who gets care first, or at all. For example, a doctor may decide that a patient suffering respiratory failure should be admitted to the intensive-care unit over someone who seems to have minor injuries from a car accident. But that distinction, especially in a crisis, might not be so clear-cut. So medical research centers like Johns Hopkins and Stanford are studying how machine learning might help. Marketplace’s Kimberly Adams speaks with Dr. Ron Li, a clinical assistant professor at Stanford Medicine, where he’s medical informatics director for digital health and artificial intelligence clinical integration.
Sure, CES had the snazziest new wearables and fitness gear, but the show this year also debuted new advancements in what’s known as “femtech.” This is technology targeted at health issues affecting cisgender women, as well as some intersex and transgender people. It’s an area with historic underinvestment, but that may be changing. Marketplace’s Kimberly Adams speaks with Monique Mrazek, a senior global health tech industry specialist for the International Finance Corp., which is part of the World Bank Group. She asked Mrazek what femtech encompasses.
The Consumer Electronics Show just wrapped in Las Vegas. This year, it was a hybrid conference due to the recent surge in COVID-19 cases. Some attended in-person exhibits and talks, while others tuned in remotely. One of the remote attendees this year was Brian Cooley, an editor at large for CNET. Marketplace’s Kimberly Adams checked in with him about what new tech is getting all the buzz, and what it’s like attending the biggest tech show on Earth from home.
In the aftermath of the Jan. 6 insurrection, public pressure forced social media companies to increase moderation of misinformation and hate speech. In the process, many users and groups were banned from mainstream sites. So those users, and some of their audience, are moving to alternative social media sites and apps. Jared Holt is a resident fellow at the Atlantic Council, a think tank based in Washington D.C. He says these alternative spaces have seen noticeable growth.
In the weeks after the Jan. 6 insurrection, law enforcement agencies and internet sleuths identified hundreds of people who stormed the U.S. Capitol. Many were later arrested or faced consequences at their jobs or in their communities. Authorities used a variety of technologies to speed up that process, which was needed because there were millions of images, messages, social media posts and bits of location data to parse. Marketplace’s Kimberly Adams speaks with Anjana Susarla, professor of responsible artificial intelligence and information systems at Michigan State University.
This week, a jury found Elizabeth Holmes, who created the defunct diagnostics company Theranos, guilty of defrauding investors. While running the company, she claimed Theranos had proprietary technology that could test someone for a variety of ailments using just a drop of blood. That wasn’t true. So what does the jury’s decision mean for the future of investing in biotech startups? Elizabeth Lopatto is deputy editor at The Verge and covered the trial closely for several months. She said that a major theme during the trial was how Holmes spoke with investors.
One of the tech buzzwords in this new year is metaverse. And even though lots of tech companies are promising we’ll soon have an immersive experience where you can stream your favorite show or host a virtual work meeting, there is still a way to go before we get there. And one of the issues to be sorted out first — hopefully — is how user privacy works in a world build on augmented and virtual reality. Marketplace’s Kimberly Adams speaks with Jessica Lee, a partner at the law firm Loeb & Loeb, who advises companies on user privacy.
New technology has shaped so much of the last year, including advancements in biotech and better software helped many of us work and learn from home more efficiently. So what’s ahead for tech in 2022? Marketplace’s Kimberly Adams speaks with Amy Webb, a futurist and founder of the Future Today Institute. Webb says 2021 gave us a lot of signals about what’s coming next.
Early in the pandemic, Sidewalk Labs — an offshoot of Google — announced it was shutting down a big project in Toronto called Quayside. It was meant to be a testing ground for smart-city concepts, a hyperconnected neighborhood from the ground up, with things like an underground network of package-delivery robots. But even before the pandemic, it ran into the same problems that have dogged smart-city projects around the world. Marketplace’s Meghan McCarty Carino speaks with Shannon Mattern, who focuses on this topic in her new book, “A City Is Not a Computer: Other Urban Intelligences.” Mattern said optimizing cities for connectivity often means giving up privacy.
This episode originally aired August 23, 2021.
Let’s talk about gardening technology. Not some fancy gadget for monitoring water or sunlight, but technology that feeds the dirt itself. Washington, D.C.’s wastewater-treatment plant is one of the largest high-tech plants in the world. It uses a process akin to pressure cooking to turn what’s flushed down the toilet into fertilizer fit for planters at home. Marketplace’s Kimberly Adams takes a tour to learn more about thermal hydrolysis tech.
This episode originally aired on July 26, 2021.
Ah, the metaverse — that alternate reality that we’ll soon be able to escape to whenever we want. Tech companies are in a race to make the metaverse in their own images so that they can take our future dollars. Facebook recently announced it was even changing its name to Meta, to reflect its focus on the space. Marketplace’s Jed Kim speaks with Dean Takahashi, who writes about gaming for VentureBeat. Takahashi said it’s now getting clear just how seriously tech giants have been working to build the future of the metaverse.
Many in the science community and fans of space and science in general are awaiting the launch of the James Webb Space Telescope, scheduled for Christmas Day. NASA and other space agencies have been working on this mission for more than two decades. So, what can we expect from Webb? Marketplace’s Kimberly Adams speaks with Adam Riess, a professor of astronomy and physics at Johns Hopkins University and a winner of the 2011 Nobel Prize in physics.
Sharing medical records between doctors and hospitals can be pretty difficult. That’s because there’s no universal digital system in the United States for sharing those records. Several companies are trying to change that. The tech giant Oracle recently acquired Cerner, an electronic medical records company, for about $28.3 billion. Oracle says this move will make it easier for medical professionals to access patient information from the cloud, which could help lower health care costs and improve patient outcomes. For more on what this deal will mean for patients and the pandemic, Marketplace’s Kimberly Adams speaks with Julia Adler-Milstein, a professor of medicine at the University of California, San Francisco, where she researches electronic health records.
The dream of solar cars has been around for decades. In recent years, as solar technology has improved exponentially, what was once a novelty is now becoming a reality. Several automakers have plans to develop and refine solar-powered vehicles. But how does solar deliver on the promise of a completely free and clean source of transportation power? We spoke with Sam Abuelsamid, an analyst with Guidehouse Insights.
Let’s take a trip down the technology memory lane to 1972, when Magnavox released what’s considered the first gaming console, the Odyssey. And in 2022, it will be 50 years since we started turning our TVs into gaming stations. More of us than ever started gaming in the pandemic, and we wanted to take this moment to check on how the business of the Nintendos and PlayStations, the Segas and Xboxes, has changed over the years. Marketplace’s Kimberly Adams speaks with Jana Arbanas, Deloitte’s telecom, media and entertainment sector leader. She said consoles have evolved considerably.
The Joe Biden administration wants Americans to fight global warming by speeding up the transition to electric vehicles, and that means we need more charging stations. Right now, there are around 100,000 chargers nationwide, and the White House says we need at least half a million. A lot of money is going into building them. The infrastructure law, signed just last month, is sending $5 billion to states to build out the charging network. But what will all this investment look like? Marketplace’s Kimberly Adams speaks with Sam Houston, a senior vehicles analyst for the clean transportation program at the Union of Concerned Scientists.
The tech industry is a powerful lobbying force here in Washington, working to shape government policy around technology regulations, trade agreements and privacy laws. And a big player in that space has been the Internet Association. The 9-year-old trade group counts Google, Amazon and Meta as members. But this week, the Internet Association announced it’s closing at the end of the year. That news is our topic for “Quality Assurance,” where we take a second look at a big tech story. Marketplace’s Kimberly Adams speaks with Politico’s Emily Birnbaum, who broke this story.
Artificial intelligence can certainly be used or misused for harmful or illegal purposes, even unintentionally, when human biases are baked into its very code. So, what needs to happen to make sure AI is ethical? Marketplace’s Kimberly Adams speaks with Timnit Gebru, the founder and executive director of the new Distributed AI Research Institute. Gebru said one issue with current AI research is the incentives for doing it in the first place.
Tornados that ripped through five states over the weekend killed more than a hundred people and destroyed huge swaths of communities. An Amazon facility in southern Illinois was one of the structures hit, and at least six people there were killed. The disaster has some workers saying personal smartphones are necessary on the job. Marketplace’s Kimberly Adams speaks with Spencer Soper who has been reporting on this for Bloomberg.
We’re rapidly coming up on two years of the COVID-19 pandemic. For many, working from home is mostly a plus. But your boss may still be looking over your shoulder. According to a survey, six out of 10 companies have begun monitoring their employees’ computer usage at home. Many claim it’s a way to stop time theft. Others say it’s an invasion of privacy when a job can see you or listen to you at home. Marketplace’s Jed Kim speaks with Dennis Consorte, a small business and startup consultant at Digital.com, which did the survey. Consorte says there are several ways a job can monitor what their employees do.
For decades, mental health professionals have been using toys and games to engage patients during psychotherapy. During the pandemic, that was a lot harder as therapy went remote. So some therapists are ditching analog games like Candy Land for world-building online games like Roblox or Minecraft. Marketplace’s Kimberly Adams speaks with Josué Cardona, the president of Geek Therapy, a nonprofit organization that advocates for video games being used in therapy.
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Many law enforcement agencies use software that crunches crime statistics, 911 calls and other data to try to predict where crimes are likely to happen. The idea is, this can help them know where to deploy scarce resources. A recent investigation by Gizmodo and The Markup looked into one of the companies doing this, PredPol, and found that the software disproportionately targeted certain neighborhoods. Marketplace’s Kimberly Adams speaks with Aaron Sankin, a reporter with The Markup and one of the authors of the report.
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One of the biggest supply chain stories of the pandemic is the shortage of semiconductors of all kinds. The vast majority of chips are made outside the U.S. Some lawmakers want the White House to invoke the Defense Production Act, which could force companies to prioritize what the government says it needs to ease the shortage. In the meantime, the White House is pushing for more funding to boost domestic chip production. Marketplace’s Kimberly Adams speaks with the official leading that charge: Secretary of Commerce Gina Raimondo. She is encouraging Congress to fund the CHIPS for America Act, which provides incentives for semiconductor manufacturing and research in the United States.
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There are lots of ways to make websites and apps more accessible for people with disabilities. Yet, when many people go online, features like sign-ups, check out forms and interactives simply don’t work with assistive technology. Marketplace’s Kimberly Adams speaks with Joe Devon, the co-founder of Diamond, a digital design company that builds accessible websites. Diamond, for the last few years, has reviewed the top 100 websites (according to Alexa) to check how accessible they are. Devon says accessibility starts with the basics.
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It’s the holiday shopping season, as if you needed to be reminded of that little stress bomb. If you need ideas for what to get the kids in your life, you can probably figure it out based on what they like to watch. Maybe they’re into “The Mandalorian” or the “He-Man” reboot. Maybe they just want to watch the same episode of “PAW Patrol” over and over and over again. Marketplace’s Jed Kim speaks with Madeleine Buckley, who covers the industry for The Toy Book, and she says it’s true that TV has always been fodder for selling toys to kids, but with streaming platforms shifting how we watch, the toy business model keeps evolving.
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If you’ve ever switched computers brands or cellphones, chances are you needed a new charger. That’s because certain plug shapes haven’t been standardized from company to company or country to country. But sometimes companies agree to a common strategy. In fact, companies can set the standard for new technology just by being first or by being the most dominant. While American firms have been the main standard-setters in the past, Chinese businesses are picking up speed. Kimberly Adams speaks with Marketplace’s China correspondent Jennifer Pak about this. And Pak says without international standards, switching between brands or locations can be a headache.
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Many tech companies had a good pandemic, financially-speaking, at least. That includes YouTube, which is of course owned by Google, owned by Alphabet. YouTube ad revenue jumped 46% between 2019 and 2020, as people stuck at home turned to the platform for all sorts of reasons. Marketplace’s Kimberly Adams recently spoke with YouTube CEO Susan Wojcicki, who says more people are becoming creators for the platform, as well as consumers of videos. And they’re making money in the process.
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One of the biggest debates in society right now is over online speech, and how much power tech companies should have in determining what content comes down, and what stays up, or who gets to use the platforms at all. Some complain Facebook, Twitter, and YouTube are too heavy handed or biased. While others argue the platforms need to be way more aggressive. Marketplace’s Kimberly Adams recently spoke with Susan Wojcicki, the CEO of YouTube and asked about her strategy.
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Today on Capitol Hill, Facebook whistleblower Frances Haugen is again testifying before Congress on how to hold tech companies accountable. She’s one of many voices calling for more regulation of the industry, which could come from dozens of bills being considered by Congress. That legislation could have a big impact on platforms like YouTube. Marketplace’s Kimberly Adams recently spoke with Susan Wojcicki, the CEO of YouTube. She says the industry is already subject to regulations, both in the United States and around the world, and that Congress should be cautious as it considers new laws.
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Jack Dorsey has stepped down as the CEO of Twitter, a company he co-founded 15 years ago. Companies are often associated with their founders, and in Silicon Valley, having a smart, charismatic founder can be the difference between getting off the ground at all, or not. But in his note announcing his departure, Dorsey said it’s critical for companies to stand on their own, free of their founder’s influence. Marketplace’s Kimberly Adams speaks with Sarah Kunst, general partner at the venture firm Cleo Capital, about what challenges lie ahead for Dorsey’s replacement as CEO, Parag Agrawal.
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“Marketplace Tech’s” Molly Wood is leaving journalism after two decades, including the past four years as the host of this show. More recently, Molly has been co-host of the Marketplace podcast “Make Me Smart” and host of the new show about climate change solutions, “How We Survive.” And since Molly’s a reporter who has asked some pretty hard questions of her guests over the years, Marketplace’s Kimberly Adams asks her questions submitted by listeners.
This episode was originally published May 17, 2021.
Picture this: You’re not feeling so hot and you say to your smart speaker, “Robot, I’m hungry,” and you cough. And the device says, “Would you like a recipe for chicken soup?” And then, “By the way, would you like to order cough drops with one-hour delivery?” This is the scenario laid out in one of Amazon’s patents. And it shows how voice recognition technology could be used to learn things about us, beyond the words we say to our devices. Like whether we’re sick or depressed. Marketplace’s Amy Scott speaks with Joe Turow, a communications professor at the University of Pennsylvania, who writes about all of this in his new book “The Voice Catchers: How Marketers Listen In to Exploit Your Feelings, Your Privacy, and Your Wallet.”
This episode originally aired Sept. 9, 2021.
Water infrastructure — it’s boring. Invisible. We only care about it when things go wrong, and things have been going wrong. Punishing storms have caused catastrophic flooding in New York, Texas, Louisiana and elsewhere. But water systems are expensive, time consuming and hard to fix. Technology may provide some relief. Marketplace’s Jed Kim talks to Paul Robinson, the executive director of RISE, a nonprofit accelerator in Norfolk, Virginia, that helps develop climate tech. Robinson says one of the companies they fund is StormSensor, which puts sensors in storm and sewer pipes.
Many Americans hand over volumes of personal data to Amazon. The company knows what we buy, what we consider buying, even whom we might be buying things for. And according to a new investigation by Reveal from the Center for Investigative Reporting and Wired, many Amazon employees have exploited access to that customer data. Marketplace’s Kimberly Adams speaks with Will Evans, a senior reporter at Reveal, who has been covering this.
For Ruben Trujillo, coffee is not just a beverage, it’s his passion. He spent several years working as an English teacher in South Korea, getting deep into the coffee culture there. When he returned to the U.S., he decided to start his own business, Cafe Emporos, selling selling pre-filled personalized coffee filters. Trujillo shares his story and tells how TikTok marketing really launched his business.
The holidays often mean traveling, which frequently means flying. For many who are hyper-aware of their carbon footprints, flying can bring on a guilt trip. Commercial flights account for about 2.5% of global CO2 emissions. Now, though, there are a variety of sustainable aviation fuels designed to lower the emissions that are generated by air travel. Marketplace’s Jed Kim speaks with Evan Sherwin, a postdoctoral researcher in energy and resources engineering at Stanford University, about the kinds of sustainable jet fuels out there.
Many of us were online in the last two years in ways we wouldn’t have imagined pre-pandemic. Like for doctor’s appointments. The pandemic accelerated the widespread use of telemedicine platforms for both mental and physical care, in the U.S. especially. With public health states of emergencies in place, doctors could practice across state borders, increasing access for millions of patients. But now some states are letting their public health emergencies expire. So what does that mean for telehealth care providers across the country? Marketplace’s Kimberly Adams speaks with Brian Gormley, who covers this for The Wall Street Journal.
The pandemic has many of us relying on technology in new ways. And it prompted some innovation, including in the health care sector. For example, patients who need dialysis on a regular basis mostly go to clinics or hospitals, but during the pandemic, more kidney patients wanted to have their treatments at home. And as “Marketplace Tech’s” Jesús Alvarado explains, some new technology may make that a bit easier.
As you may have heard, Marketplace’s Molly Wood has been working on a new podcast called “How We Survive,” about solutions to the climate crisis. The latest episode is called “The Better Battery,” which we need to store renewable energy in our attempts to mitigate global warming. Marketplace’s Kimberly Adams speaks with Molly about how the batteries we have are good and getting better. But a better battery might let us use our cellphones all day without charging or drive an electric vehicle from San Francisco to Los Angeles without stopping.
Diplomats from nearly 200 countries made at deal at the United Nations COP26 climate conference to do more to limit global warming. Not enough, according to experts, but it’s something. Even without stronger global action, many are looking to individual actions to reduce emissions. For example, Google Maps now offers hints at eco-friendly driving routes, and many electric utilities are pushing consumers to install smart thermostats in their homes, with the idea that small changes by millions of consumers will make a difference for the environment, and for people’s wallets. Marketplace’s Kimberly Adams speaks with John Picard, an “innovation catalyst” and sustainability expert. Picard says the tech to do this is already here.
The one trillion dollar infrastructure package goes beyond money for bridges and roads. It also includes around 65 billion dollars for a different type of infrastructure: broadband. Something that was especially vital for many in this pandemic, with those lacking access often unable to work or attend school remotely. Marketplace’s Kimberly Adams speaks with Christopher Mitchell, the director of the Community Broadband Networks Initiative at the nonprofit Institute for Local Self-Reliance. He says that while that $65 billion is going into lots of different programs, there are a few big themes.
All this week, we’ve been talking about what it will take to update our laws and regulations to address some of the thorniest issues in tech and society. Today, Marketplace’s Kimberly Adams reports on the tech industry perspective.
The tech industry is kind of every industry at this point, including the financial industry, which is why the the Consumer Financial Protection Bureau is starting to pay a lot more attention to tech companies. From PayPal, to Apple Pay, to Meta’s digital currency, the agency set up to rein in big banks is now calling out Big Tech. Last month, it asked online payment processors for more information on how they are operating. Marketplace’s Kimberly Adams went to the CFPB’s offices, just across the street from the White House, and asked the new director, Rohit Chopra, if he believes his agency is adequately equipped to take on these big companies.
All this week we’re talking about what regulation of the tech industry could look like. Lawmakers are examining how companies manage online content, including whether Section 230, which shields platforms from liability for what users post, needs a closer look. Republican Senator Chuck Grassley of Iowa has been outspoken on the issue. Marketplace’s Kimberly Adams sits down with Grassley for an interview at the U.S. Capitol.
This week we’re looking at what it will take to update the regulation of the tech sector. Senator Amy Klobuchar of Minnesota has put forward several bills that would do just that. Klobuchar, who’s been working on this issue for years now, thinks we might be in something of a moment. Parts of the tech world have themselves acknowledged the need for updated rules and regulations (although maybe not exactly the ones the senator has in mind). Marketplace’s Kimberly Adams visited Klobuchar in her office on Capitol Hill to discuss her policy work and priorities.
This week, Kimberly Adams talks with two U.S. Senators and other Washington and Silicon Valley leaders as “Marketplace Tech” examines the different ways the federal government is trying to regulate the tech industry, and what it will take to actually make it happen. In this episode, advocates discuss what future legislation could look like.
It’s been about six months since China started banned cryptocurrency mining. That’s the extremely energy-intensive process where computers run complex math problems to get rewarded with cryptocurrency, such as bitcoin. Until recently, China was the epicenter of this activity, partly because the electricity needed to run all those computers is relatively cheap there. Marketplace’s Kimberly Adams speaks with Jennifer Pak, Marketplace’s China correspondent, to check in on where things stand after the ban.
Author Jeanette Winterson has been reading and writing about artificial intelligence and its relationship to humans for years. Her new book, a collection of essays called “12 Bytes: How We Got Here. Where We Might Go Next,” explores these themes. Marketplace’s Kimberly Adams speaks with Winterson, who said she wrote the book because she wanted to understand the implications that AI has for humans — the good and the bad, especially when it comes to AI and robotics. And in that space, Winterson said, a lot of the investment is going toward the good.
An invention that can pull lithium out of geothermal brine is a main character in this week’s episode of the new Marketplace podcast, “How We Survive,” hosted by regular “Marketplace Tech” host Molly Wood. Against the backdrop of the United Nations climate summit this week, where more than 40 world leaders have pledged to work together to bring down the cost of green technology, we’ll hear more about one of those solutions: batteries. Batteries are key to getting off fossil fuels. And a mineral called lithium is a key ingredient in those batteries. In this episode, Marketplace’s Kimberly Adams speaks with Molly about what’s happening near California’s Salton Sea.
When companies change names, sometimes they stick. Google introduced Alphabet six years ago, and it seems to have worked out. Netflix tried to introduce Qwikster a decade ago, and it definitely didn’t. Now, Facebook is taking on Meta as its new corporate name. Marketplace’s Kimberly Adams speaks with Anthony Shore, a linguist who founded the company Operative Words to name companies and products. He said that when it comes to a corporate rebrand, Meta … pretty much works.
This weekend kicked off COP26 — the United Nations Climate conference in Glasgow. The country commitments made this week could determine what the world will look like in just a few decades. And those countries are turning to advanced climate models to imagine that world. Marketplace’s Kimberly Adams speaks with Zeke Hausfather, a data scientist and is the Director of Climate and Energy for The Breakthrough Institute, about these models.
Facebook is rebranding. Mark Zuckerberg announced it’s now going to be called Meta. The move is meant to focus attention on the company’s efforts to build a virtual world known as the metaverse. Perhaps a welcome pivot for the company, especially in light of internal research leaked to the press that included revelations of Facebook’s negative effects on the mental health of teenagers, democracies around the world and the way people communicate with each other. Marketplace’s Kimberly Adams speaks with Jeff Horwitz, the Wall Street Journal writer who first reported the leaks.
Your regular host Molly Wood has a new podcast, “How We Survive,” exploring solutions to the climate crisis. In the latest episode, “The Resource,” Molly visits the Salton Sea region of California, its mud volcanoes, moving geyser, and lithium-rich brine — lithium, as in the lithium needed for batteries. Marketplace’s Kimberly Adams talks with Molly about how getting that brine out of the ground is really challenging.
Some major retailers are pulling some Chinese-made surveillance cameras and equipment off their shelves. That’s due to concerns the companies that make the equipment, Lorex and Ezviz, have ties to human rights abuses in China. They’re believed to be part of the vast surveillance network targeting Uyghurs, an ethnic minority group of over 12 million people in the country. This was brought to Home Depot’s attention by the publication TechCrunch, which also reported that Lowe’s and Best Buy stopped selling these products. Marketplace’s Kimberly Adams speaks with Samm Sacks, a cyber policy fellow at the nonprofit New America think tank and a research scholar at Yale.
As we often say on this show, the internet is everything. But for many people, the only place to get access to the internet is the library. That’s a problem on some tribal lands, where many of the libraries are excluded from federal broadband subsidies because they don’t technically fit the Federal Communications Commission’s definition of a library. The FCC has proposed expanding its definition and will hear from tribal librarians and other stakeholders at a roundtable coming up on Wednesday. Marketplace’s Kimberly Adams talks to fellow Marketplace reporter Savannah Maher, who has been covering this story.
A lot of NASA’s work has to do with what happens here on Earth, especially as we work to track and respond to the climate crisis. And at NASA’s earth sciences division, much of of the data collected by future missions will be stored in the cloud, hosted by Amazon. That’s partly because the agency needs more, well, space. Marketplace’s Kimberly Adams speaks with Kevin Murphy, the chief science data officer for NASA.
For years, cryptocurrency has been simmering at the edges of the financial system, viewed by many as kind of a fad. Lately, though, it seems like crypto is having a moment. This week, an exchange-traded fund that tracks Bitcoin futures debuted on the New York Stock Exchange. Bitcoin, a pretty volatile asset, has now been accepted, to some degree, by one of the oldest and most traditional marketplaces in the world. Marketplace’s Kimberly Adams speaks with Gil Luria, a technology strategist at D.A. Davidson, who says there several reasons 2021 is becoming a turning point for crypto.
Marketplace has a new podcast called “How We Survive” about solutions to the climate crisis. The latest episode is called “Electrify Everything.” It’s about using electricity generated from renewable sources to power our homes and wean us off our fossil fuel dependence. So, how do we get everyone to adopt this century-old technology of electricity in new ways? Marketplace’s Kimberly Adams speaks with Molly Wood, the regular “Marketplace Tech” host and host of “How We Survive.”
Ongoing cyber threats to local water and wastewater systems were flagged in an advisory jointly sent out by the FBI, the EPA, and the Cybersecurity and Infrastructure Security Agency (CISA) last week. It warned that systems to ensure that sewage and other biohazards stay out of our drinking water are vulnerable. The advisory pointed to several cyberattacks in the last few years, like one in Oldsmar, Florida where someone tried to hack in and dump extra chemicals in one municipal system. CISA is urging water and wastewater facilities to plan for, and get ready to block, these attacks. Marketplace’s Kimberly Adams speaks with Kim Zetter, a cybersecurity journalist and author.
Many people spent the pandemic binge-watching TV shows and movies. And if the streaming wars were heating up before, now they are white hot. Netflix got a head start and pretty much owned the streaming space for almost a decade. Now it’s fighting to hold on to that position. And the competition is real: Disney+, HBO, Apple TV. Will “Squid Game,” the breakout hit from South Korea, reassert Netflix as the leader in the streaming competition? Marketplace’s Kimberly Adams speaks with Julia Alexander, a senior strategy analyst for Parrot Analytics.
We talk a lot on this show about the unintended consequences of using technology, and who is harmed by that technology. Marketplace’s Marielle Segarra speaks with a scholar who thinks about this a lot: Safiya Noble. She’s an associate professor of gender studies and African American studies at UCLA. Noble is also the author of the book “Algorithms of Oppression: How Search Engines Reinforce Racism,” and a 2021 MacArthur fellow.
As you have probably heard, or maybe experienced, there is a global shortage of computer chips. And carmakers, in particular, have been feeling the pinch. Without chips, they can’t make cars, which means there have been fewer cars available on the lot, and the ones that are there may not be what people want. This week, the chief operating officer of Hyundai said his company is working on a way to develop its own chips. Not many automakers do that, so it’s a topic for “Quality Assurance,” where we take a second look at a big tech story. Marketplace’s Marielle Segarra speaks with Jessica Caldwell, executive director of insights at the car-shopping site Edmunds.
As you’ve probably noticed, your regular host Molly Wood is off the show. She has been creating a new Marketplace podcast called “How We Survive” about tech solutions to the climate crisis. This season is all about batteries. They’re key to getting us off fossil fuels. But most batteries in the world right now need lithium, a metal that’s only obtainable through mining. Marketplace’s Marielle Segarra speaks with Molly Wood about her visit to a lithium mining lab.
During the pandemic, a lot of school districts loaned laptops, tablets or other devices to students who didn’t have their own. And many of those schools installed software on the devices that can track what a student is searching for and looking at. School administrators say they need to monitor students this way so they can flag a kid who is in trouble. But do students and their parents actually know they’re being tracked and in what ways? Marketplace’s Marielle Segarra speaks with Elizabeth Laird, the director of the Center for Democracy & Technology’s Equity in Civic Technology Project, who has recently done research on this.
Last year, the holiday shopping season was kind of a disaster. With a lot more people shopping online because of the pandemic, millions of packages were delayed or delivered late. This year could be worse. There are shortages of materials, products, shipping containers and workers, and Deloitte estimates that online sales will jump by 11% to 15% this season. Retailers and shipping companies are trying out robots that can help them sort through items. Marketplace’s Marielle Segarra speaks with Ken Goldberg, a professor of industrial engineering at the University of California, Berkeley, and a co-founder of Ambi Robotics.
Let’s talk about computer chips. We’ve told you that they’re in short supply — because of COVID and materials shortages and shipping problems, and because a lot more people have bought digital devices during the pandemic. Sometimes when there is low supply and high demand, lots of counterfeits appear on the market. These could be chips taken out of old electronics and resold as new. Some of the fake chips work, to a certain extent, and some don’t work at all. Marketplace’s Marielle Segarra speaks with Bill Cardoso, CEO of Creative Electron, a company that uses X-rays to inspect chips and see if they’re real.
Facebook, Instagram and WhatsApp went down on Monday for several hours. Then, on Tuesday, whistleblower Frances Haugen, a former product designer at the company, appeared before Congress, saying Facebook puts profit over safety and asking lawmakers to step in. CEO Mark Zuckerberg posted a note on Tuesday night saying a lot of things, including the company does not put profit over safety. Let’s look ahead at how this week might change Facebook with Quality Assurance, where we take a second look at a big tech story. Marketplace’s Marielle Segarra speaks with Mike Isaac, a tech correspondent for The New York Times.
In this episode of “Marketplace Tech,” host Molly Wood introduces us to her new podcast: “How We Survive.” The new show is a deep dive into technological solutions to the climate crisis and the businesses behind them.
When Facebook went down for several hours this week, we got a sense of just how much people rely on the company and its apps. And not just because they’re addicted to scrolling and likes. These platforms are also used for commerce and banking, particularly WhatsApp, the messaging service. In many parts of the world, you can also use it to send money, like you would with Venmo, or to pay for a purchase. And in some countries, that’s a big deal because the banking and finance infrastructure is less developed. Marketplace’s Marielle Segarra speaks with Lisa Ellis, a partner with MoffettNathanson, about the effects of the outage.
You ever log on to a social media platform and you don’t even know why you’re doing it? This stuff is addictive. Zamaan Qureshi is a 19-year-old student at American University and a policy adviser for a group known as the Real Facebook Oversight Board. He said that the physical act of swiping on Instagram can feel like “muscle memory.” Marketplace’s Marielle Segarra talks to Qureshi about the pressure to curate your image — always laughing and having a good time — on the platform. It’s a game a lot of us play.
The Senate held a hearing last week about the often old, outdated computer systems that our governments often use to run their programs and what it’ll take to move things forward. Those aging systems are a problem because when they break down or just can’t keep up with changing needs, it’s hard to fix them. One example: Last spring, the state of New Jersey had to recruit people who knew the 60-year-old programming language COBOL in order to keep its unemployment system from going down. Marketplace’s Marielle Segarra speaks with Joseph Steinberg, a cybersecurity expert who’s worked with the government and author of “Cybersecurity for Dummies.”
On Wednesday’s show we talked about Tesla’s full self-driving mode, which it is about to make available to more drivers. And yes, the name implies that the cars will drive themselves, but the technology isn’t there yet. A human will still have to be in control. But while the technology is advancing, there is no federal regulation of self-driving cars. And that’s created a patchwork of different rules across the country. Marketplace’s Marielle Segarra speaks with Jason Levine, the executive director of the Center for Auto Safety.
Tesla will soon allow more drivers to have access to “full self-driving” mode, according to tweets by CEO Elon Musk. Drivers will pay $10,000 upfront or between $100 and $200 a month to use the software. Up until now, a beta version has been available to a select group of people. And the name “full self-driving” kind of implies that the car will drive itself. But, as Tesla notes on its website, that is not the case right now — these cars will not be autonomous. Marketplace’s Marielle Segarra speaks with Alistair Weaver, editor-in-chief at the car-shopping site Edmunds.
Amazon hosted its annual hardware event Tuesday, where it announced updates to some products, like its Ring home security system, and debuted some new ones, like a home security drone. Microsoft and Apple hosted similar events recently. You know the kind of event we’re talking about, right? The kind pioneered by Steve Jobs. Big screens, fancy visuals, open bar, fancy food — maybe they’ve got an omelet station going. That’s how they used to be in person. Marketplace’s Marielle Segarra speaks with Ian Sherr, an editor at large at CNET, who has been to a lot of these.
Facebook just announced that it’s pausing the rollout of Instagram Kids, a version of the platform for children under 13 years old, while it works to “demonstrate the value and need for this product.” The pause comes after a Wall Street Journal story a couple of weeks ago about the company’s research on how Instagram affects teens. One finding? A third of teen girls who have body image issues say Instagram makes them worse. Marketplace’s Marielle Segarra speaks with Jean Twenge, author of the book “iGen: Why Today’s Super-Connected Kids Are Growing Up Less Rebellious, More Tolerant, Less Happy — and Completely Unprepared for Adulthood.” She said the effects could be even worse for younger kids.
In the U.S., about 20% of calls to cellphones and 40% to landlines are robocalls — many of them scams. Tuesday is the deadline for voice service providers, including some phone companies, to show the Federal Communications Commission what steps they’re taking to stop robocalls. Marketplace’s Marielle Segarra speaks with Brad Reaves, a professor of computer science at North Carolina State University. Reaves said the FCC is telling these companies to be on the lookout for clear signs of fraud.
Next month, Epic Games will shut down Houseparty — the group video-chatting app that became popular in the pandemic — to focus instead on the metaverse. But, what is that, exactly? That is a topic for “Quality Assurance,” where we take a second look at a big tech story. While there are different visions of the metaverse to come, most digital builders and watchers believe the metaverse is essentially the next evolution of the internet, a virtual world that you’d move through with, some say, just one identity, not a bunch of separate logins or accounts. And you could do things in it like attend a virtual concert, sit in a virtual conference room or go to a virtual shopping mall. Marketplace’s Marielle Segarra speaks with Alexander Lee, a reporter at Digiday covering esports and gaming, about who would want this. Lee said it’s partly a generational thing.
Emoji users: Your vocabulary is about to grow. The Unicode Consortium, a group that approves emoji, has added 112 new ones, including a melting smiley face, a coral reef, an X-ray and more skin tone and gender options, like a pregnant man and pregnant person. The new icons will start appearing on your phones later this year. Marketplace’s Marielle Segarra speaks with Jeremy Burge, chief emoji officer at Emojipedia, an encyclopedia for emoji. Burge talked about how emoji get approved and what happens when companies lobby for an emoji of one of their products.
During the pandemic, especially with gyms shut down or just less appealing, people bought a lot of wearables. Those are smart devices that you wear on your body — in your ear, on your wrist or as a patch, even — that track your activity in some way. Look at sales of smartwatches. They jumped by almost 18% in 2020, according to Gartner. The research firm also forecasts that spending on wearables will grow to more than $81 billion by the end of this year. Marketplace’s Marielle Segarra talked to Ramon Llamas, a research director at International Data Corp., about why wearables got so popular during the pandemic.
World leaders are gathering for meetings this week at the United Nations General Assembly in New York. Among the topics they’ll discuss is the ravages of climate change. This year, climate damage across the U.S. included devastating flooding, and while some people know they face flood risk, many do not. That’s largely because the official federal flood maps are often outdated and may not account for the effects of increasingly powerful storms. We wanted to know how technology is advancing the mapping effort. Marketplace’s Jed Kim speaks with Michael Grimm, assistant administrator for risk management at FEMA, who manages flood mapping. Grimm says the agency continuously updates its tech, like lidar.
For those in prison, privacy is already hard to come by. Now, the Electronic Frontier Foundation is looking at patent applications from some companies that provide communication services to prisons. Some of the applications they’ve seen include ideas to incorporate ads on tablets that would be given to incarcerated people and plans for systems that would identify and disable drones suspected of bringing in contraband. Marketplace’s Jed Kim speaks with Beryl Lipton, an investigative researcher with the EFF. Lipton says there are even ideas for robot guards that could deliver packages or electric shocks, depending on the situation.
Facebook knows a lot about how it affects its users, because it’s investigated possible negative impacts. For instance, internal research showed that one of its algorithms actually encourages angrier content. Or that Instagram, which it owns, makes body image issues worse for teen girls. And even though it knows all this, it doesn’t share the information, either with Congress or its own oversight board. That’s the finding of an investigation out this week from The Wall Street Journal, called the Facebook Files. It’s a topic for “Quality Assurance.” Marketplace’s Jed Kim speaks with Jeff Horwitz, a reporter for the Journal and an author of the series.
There’s been a surge in the buy now, pay later space, which is exactly what it sounds like: Get something you maybe can’t quite afford and pay it off in installments. You might not even need to have your credit checked. By some counts, more than half of Americans have used it. There are concerns that this new method of payment could be confusing us about what we want versus what we need. And now Affirm, a leader in this space, is partnering with Amazon. Marketplace’s Jed Kim speaks with Max Levchin, CEO of Affirm. Levchin believes the new model of buying is necessary.
You’d look so good in these Ray-Bans, and you could capture the envious stares of people who can’t believe how good you’d look. Because these glasses are built through a partnership with Facebook. They allow you to take photos and share video via cameras in the frame. It’s the latest attempt by Silicon Valley to reap bundles of money by using tech to make glasses more than glasses. Google and Snap have also attempted it. We here at “Marketplace Tech” are a camera-shy group, and the prospect of many more cameras makes us nervous. Marketplace’s Jed Kim speaks with Susan Landau, a cybersecurity and policy professor at Tufts University. Landau says there’s a reason we’d be uncomfortable.
Apple’s streaming event from California happens today and many expect there’ll be an announcement of a new iPhone model. Speculation always abounds, because Apple is notoriously tight-lipped with these events. One thing that they have announced is a new feature in iOS that pays attention to how we walk, or our gait. The idea is that it’ll be able to tell if something’s changed about a senior citizen’s gait and that could give early warning of a fall. Marketplace’s Jed Kim speaks with Dominic Endicott, a partner and director at Northstar Ventures, which invests in “age tech.” Endicott says Apple has already introduced a feature in its watches that can tell if you’ve fallen, and it helps you call 911.
Bug bounties. They’re an important security tool in the arsenal of many tech companies. Here’s how they work. Give ethical hackers the chance to probe your systems for weaknesses, pay them for exploits they find and fix said exploits before ne’er-do-wells find and use them. Bounty programs vary from company to company. Marketplace’s Jed Kim speaks with Reed Albergotti, a tech reporter for The Washington Post who wrote about widespread dissatisfaction with how Apple pays its bounties and the ways it limits communication about the bugs hackers find — all problems that may hurt security for Apple users.
Friday marks the statistical peak of the Atlantic hurricane season, which has already been a very active and destructive one. Marketplace’s Jed Kim continues his discussion with Paul Robinson about how tech can help us cope with flooding. Robinson’s executive director of RISE Resilience Innovations, a nonprofit tech accelerator in Norfolk, Virginia. It supports a wide range of startups that are focused on climate resilience. Some aim to train up a workforce that’s ready to do flood-resistant construction. Others try to aid our adaptability, like developing apps that predict and monitor flooding and map it in real time.
Water infrastructure — it’s boring. Invisible. We only care about it when things go wrong, and things have been going wrong. Punishing storms have caused catastrophic flooding in New York, Texas, Louisiana and elsewhere. But water systems are expensive, time consuming and hard to fix. Technology may provide some relief. Marketplace’s Jed Kim talks to Paul Robinson, the executive director of RISE, a nonprofit accelerator in Norfolk, Virginia, that helps develop climate tech. Robinson says one of the companies they fund is StormSensor, which puts sensors in storm and sewer pipes
When you’re sick, you can get treated with medicine or surgery. There’s a growing field, though, that looks at our own cells as treatment delivery systems. Many see it as the future of medicine, and that’s prompting a lot of investment in the field. This year, the industry is on track to raise more than $20 billion dollars, a record. That’s according to the Alliance for Regenerative Medicine, an advocacy group whose members include universities, foundations and major biopharma companies like Pfizer, Bayer and Johnson & Johnson. Marketplace’s Jed Kim talks to Janet Lambert, their CEO.
Starting today, bitcoin is an official national currency in El Salvador, along with U.S. dollars. To use the cryptocurrency, Salvadorans need to download an electronic wallet. If they use the government-sanctioned wallet, they’ll get $30 worth of bitcoin to use. Stores have to accept bitcoin, provided they have internet access and can do so. They’ll still take American dollars. In the past six months, the value of a bitcoin has fluctuated by as much as $30,000, so how it’ll go is anyone’s guess. Marketplace’s Jed Kim speaks with George Selgin, who directs the Center for Monetary and Financial Alternatives at the Cato Institute.
This episode originally aired July 19, 2021.
The Federal Trade Commission is turning its attention to the right-to-repair movement — a pushback against manufacturers limiting who can repair the equipment they make. The agency put out a report on this in May that found “the burden of repair restrictions may fall more heavily on communities of color and lower-income communities.” One group watching this debate is farmers, as some companies that make farm equipment only allow repairs at their own dealerships. Kimberly Adams speaks to Terry Griffin, an agricultural economist with Kansas State University. He grew up on a farm in northeast Arkansas and says back then, DIY equipment repairs were just a part of life.
When buying apps or making in-app purchases, you’re pretty much limited to either Apple or Google’s systems, and those companies are paid a commission of up to 30% on your purchase. South Korea this week passed a law that will force them to allow alternative payment systems — ending commissions when developers sell things directly. It comes as Apple and Google are under pressure from antitrust regulators around the world. Marketplace’s Jed Kim speaks with Nick Statt, a reporter at Protocol, who says South Korea’s law is a big deal for developers.
Schools across the country are opening their doors to students again. Many have remote options for those who need it. But a handful of states, including New Jersey and Massachusetts, have largely banned remote learning, saying it’s just not effective enough. But as COVID-19 cases continue to rise, more kids may need to quarantine at home — and without remote options, they could miss weeks of school. Marketplace’s Jed Kim speaks with Michael Horn, the founder of the think tank Clayton Christensen Institute. Horn says many school districts face a lot of uncertainty.
Sex workers are planning to demonstrate outside of several major banks in New York City on Wednesday. They say Bank of New York Mellon and others are discriminating against them by refusing to process payments for companies like OnlyFans. That is the social media subscription site made popular by sex workers that recently said it was going to ban adult content, then backed off amid criticism. Jed Kim speaks with his Marketplace colleague Kimberly Adams, who has been reporting on the topic. She said payment processors push decisions on what can happen online.
The gender gap in tech starts pretty early. Look at computer science students: Roughly 4 out of 5 bachelor’s degrees in that field go to men. That’s why the nonprofit Girls Who Code aims to get girls interested at a young age — as early as third grade. Since the organization was founded in 2012, hundreds of thousands of girls have gone through its clubs and summer immersion programs. When COVID-19 canceled in-person classes, they moved totally online. That actually allowed Girls Who Code to grow, and enrollment went up 200%. Marketplace’s Jed Kim speaks with Tarika Barrett, who took over as CEO this year. She said they had to design their new model with the hardest-to-reach girls in mind.
It’s the age-old mantra of parents who won’t let their kids have gaming consoles — too many video games hurt your brain! But last summer, the Food and Drug Administration approved the first-ever prescription video game. It’s called EndeavorRX, and it’s meant to help treat attention deficit hyperactivity disorder in kids age 8 to 12. It’s not a standalone treatment — it’ll be prescribed along with other, more traditional medication. Without insurance, it costs about $100 a month. A year later, developers are just starting to reach out to doctors and potential patients. Marketplace’s Jed Kim speaks with Ian Bogost, who directs the film and media studies program at Washington University in St. Louis.
The trial of Elizabeth Holmes, former CEO and founder of the blood test company Theranos, is set to begin next week. Holmes is charged with wire fraud, having allegedly defrauded investors about the accuracy of Theranos’ technology. She’s pleaded not guilty. Many other women founders — especially in biotech and health care — have been getting compared to Holmes. Marketplace’s Jed Kim speaks with Erin Griffith, a reporter who covers startups and venture capital for The New York Times. Griffith says investors often ask female entrepreneurs to prove they’re not another Theranos.
What drives you nuts about surfing online? Maybe it’s news sites that autoplay videos or cooking pages that bury their actual recipes below expanding ads. Or maybe it’s your dad, who keeps sending you links to Hampster Dance. Well, for some of the things that make you pull your hair out while browsing, there may be hope. By the end of the month, Google will change how it ranks websites, so that ones that are harder to load are ranked lower. Will that make websites less annoying? Marketplace’s Jed Kim speaks to Simon Schnieders, founder of the search engine optimization agency Blue Array.
The electric vehicle market got a little shake-up this month after Chevy recalled all of its Bolts due to the risk of battery fires. The recall comes as the EV market is getting hot … uh, no. It’s set to explo — nope! There are going to be a lot more sales in the future. Like many people, Marketplace’s Jed Kim would like to know how a lithium-ion battery goes pear-shaped. He asked Kristin Persson, a professor of materials science and engineering at the University of California, Berkeley.
There’ve been lots of big security breaches recently. Like in the recent case of T-Mobile, where about 50 million people’s personal information got exposed. And attacks on critical infrastructure, like the Colonial Pipeline hack. Remember those gas shortages along the East Coast? As hacks go up, so does the demand for help preventing and responding to them. Marketplace’s Jed Kim speaks with Lesley Carhart, an incident responder for the industrial cybersecurity company Dragos. Carhart said nowadays, people understand what she does — including her grandma.
Early in the pandemic, Sidewalk Labs — an offshoot of Google — announced it was shutting down a big project in Toronto called Quayside. It was meant to be a testing ground for smart-city concepts, a hyperconnected neighborhood from the ground up, with things like an underground network of package-delivery robots. But even before the pandemic, it ran into the same problems that have dogged smart-city projects around the world. Marketplace’s Meghan McCarty Carino speaks with Shannon Mattern, who focuses on this topic in her new book, “A City Is Not a Computer: Other Urban Intelligences.” Mattern said optimizing cities for connectivity often means giving up privacy.
This week, some Microsoft apps, like Outlook, started their slow march to no longer working in Internet Explorer. Next year, the browser itself won’t be supported anymore, as Microsoft moves users to its Edge browser instead. It’s the end of an era for Internet Explorer, which was created back in the ’90s during the browser wars and was the focus of the big antitrust case against Microsoft. Marketplace’s Meghan McCarty Carino speaks with Margaret O’Mara, a professor of history at the University of Washington. O’Mara said the first major browser was Netscape Navigator, co-developed by Marc Andreessen, who saw browsers as the future of everyday computing.
When the Afghan government quickly fell to the Taliban over the weekend, alerts went out with instructions to delete digital activity. Contacts, photos, music — anything that might link someone to something opposed by the Taliban. But in the absence of a coordinated evacuation effort, vulnerable Afghans are now being asked to share personal information online, sometimes to accounts they can’t confirm are legitimate. Marketplace’s Meghan McCarty Carino speaks with Eileen Guo, a senior reporter covering tech policy and ethics at MIT Technology Review. Guo spent two and a half years in Kabul as founder of Impassion Afghanistan the country’s first digital media agency and she says Afghans are being asked to share details about past employment, even scans of their passports.
The Biden administration is reportedly considering recommending a booster shot of the COVID vaccine. But almost a third of Americans over 12 haven’t gotten their first dose yet. Some local health departments are pioneering a new way to reach the hold-outs through micro-influencers. These aren’t the big stars of social media with millions of fans and their own product lines or whatever. Rather, these folks have smaller, local followings in specific communities. The city of San Jose, California and the Knight Foundation recently partnered with about 50 Vietnamese, Latinx and Black micro-influencers to promote vaccines. Marketplace’s Meghan McCarty Carino speaks with Andy Lutzky, the city’s chief communications and marketing officer. He says San Jose’s vaccination rate rose 12 percentage points over the summer, in part because of the influencers’ work.
A lot of disturbing images have come out of Afghanistan. Some taken by professional media, such as people flooding a runway at the airport in Kabul, and many others taken by citizens on their phones and posted to social media. The technological ability of everyday people to document what’s happening on the ground has changed radically from when the conflict began 20 years ago. Marketplace’s Meghan McCarty Carino speaks with Zeynep Tufekci, who studies the social impacts of technology at the University of North Carolina at Chapel Hill. She said that while citizen reporting from Afghanistan is all over the internet, some Afghan journalists and activists are trying to erase all traces of their digital histories.
High-speed internet, safe to say, has become pretty essential to our lives, especially during the pandemic, and yet many Americans struggle to get it. The government has mapped internet access for years, but those maps have overestimated that access. So Congress tasked the Federal Communications Commission with making better ones. The first results came out this month: a map showing mobile coverage from four of the biggest wireless carriers. But better maps for wired broadband are still in the works. Meanwhile, Congress is poised to pass the infrastructure bill, which could allocate $65 billion to improving broadband in the places that need it most. Marketplace’s Meghan McCarty Carino interviews Nicol Turner Lee who researches technology access at the Brookings Institution. Turner Lee says this new mobile data is valuable, since about 15% of Americans — especially young and low-income ones — need it to get online.
The Dixie fire in Northern California has spread more than 700 square miles, making it the largest single fire in California history. There are more than 5,000 firefighters working on the ground to contain it. Increasingly, technology is aiding firefighting efforts like this one — from above. Andre Coleman, a data scientist at Pacific Northwest National Laboratory, helped create a new system that uses data from satellites to map the boundaries of a fire, multiple times a day, and predict what it will do next. He says it’s faster and more precise than traditional fire imaging.
The Intergovernmental Panel on Climate Change, or IPCC, issued a report this week that laid out over nearly 4,000 pages the reality that many are already living: Climate change is here, and much of that change is irreversible — rising temperatures, more and bigger wildfires, extreme droughts and flooding. And to avoid things getting worse, the report says, we’re going to need new technologies that help us capture and remove carbon dioxide in the atmosphere. As part of our series “How We Survive,” we take a look at the role technology can play in a changing climate and how much money is going into it. Marketplace’s Meghan McCarty Carino speaks with Jay Koh, managing director of The Lightsmith Group, which is focused on climate adaptation technology. He says there’s a climate investment boom going on.
Google just announced a slew of new policies to make its products safer for young users. Facebook did the same just last month. Both said they will restrict targeted advertising aimed at kids and teens, though in slightly different ways. They’re also turning more protective features on by default — like setting kids’ Instagram or YouTube accounts to private, turning off autoplay and disabling location history. Google said it will get rid of “overly commercial content” from YouTube Kids. It will also remove images from its search results of users under 18, if they ask. Marketplace’s Meghan McCarty Carino speaks to Ariel Fox Johnson, the senior counsel for global policy at Common Sense Media. She said there’s been growing concern about the ways these technologies could harm children.
Venture capital investors poured more money into startups over the past year than ever before, according to financial data company PitchBook. Venture is, of course, how a lot of tech startups raise money. This finding may come as something of a surprise — investors have historically favored face-to-face meetings before handing a promising founder millions of dollars. The industry is known for being majority white and majority male and, historically, VC firms have placed a lot of value on the intangible qualities of an entrepreneur. But the move to connecting virtually means it’s not just Silicon Valley area companies that are seeing a boost in funding, it’s startups across the U.S.
More and more places are starting to require vaccines for work, school or to get into concerts, bars and restaurants. That means we’re going to need a way to prove vaccination. There’s the paper card from the CDC everyone gets with their shots, but also digital vaccine passport apps. Marketplace’s Meghan McCarty Carino speaks with Laurin Weissinger, who co-wrote a paper for the Brookings Institution about vaccine verification systems. Weissinger says we’re starting to see these apps pop up in the U.S., but there’s a lot of variation.
For months, the Chinese government has been putting pressure on big tech companies. It penalized the recently public ride-hailing company Didi for how it collected user data. It blocked two major video game streaming platforms from combining, hit e-commerce giant Alibaba with a nearly $3 billion antitrust fine and this week, a state-run newspaper called online games “spiritual opium.” But the crackdown hasn’t been targeting all tech companies equally. Marketplace’s Meghan McCarty Carino speaks with Greg Ip, the chief economics commentator for The Wall Street Journal. He writes that the government views the tech industry in two distinct ways: the nice-to-haves and the need-to-haves.
We learned this week that Uber saw strong demand for its food delivery service in recent months, despite restaurants reopening. Late last year, the company bought its competitor Postmates for $2.6 billion dollars. Behind the scenes, Uber has been working to merge the two businesses, transitioning drivers away from the Postmates corporate app for months, with plans to completely shut it down as soon as next week. The consumer app will stick around. Marketplace’s Meghan McCarty Carino speaks with Alex Susskind, director of the Cornell Institute for Food and Beverage Management. He says even though Uber and Postmates are offering essentially the same foods from the same drivers, there’s a reason the brands are separate: consumers.
Back in May, Twitter partially disabled an algorithm that cropped photos posted by users in ways that revealed certain biases. A company audit, and plenty of people on the internet, found the algorithm preferred white faces over Black faces, and women over men. Now, as part of the hacker conference DEF CON, which starts tomorrow, the company is offering a cash bounty to help fix the problem. Marketplace’s Meghan McCarty Carino speaks with Rumman Chowdhury, director of Machine Learning Ethics, Transparency and Accountability at Twitter. Before that, she was founder and CEO of Parity, which helped other companies identify bias in their algorithms. Chowdhury says the cropping algorithm was based on data tracking where real people tended to look in photos.
Correction (Aug. 5, 2021): A previous version of this story misstated how Twitter’s algorithm was biased. The audio has been corrected.
About seven months ago, Apple rolled out some new features that let users see exactly how apps collect data about us and share it with advertisers. The privacy “nutrition” labels run pretty much on the honor system: It’s up to the app makers to provide the information. Now, Google is revealing how its own labels might work for Android. Marketplace’s Meghan McCarty Carino speaks with Ashkan Soltani, a fellow at Georgetown Law’s Center on Privacy and Technology. He says we can get a sense of how effective Google’s labels might be by looking at how Apple’s have worked so far.
They’re called electronic visit verification apps, or EVVs. They log the hours and the movements of home health care workers paid for by Medicaid. States are just starting to roll them out as part of an Obama-era program that promised to make managing the work of home aides more efficient and reduce fraud in the system. Marketplace’s Meghan McCarty Carino speaks with Virginia Eubanks, the author of “Automating Inequality: How High-Tech Tools Profile, Police, and Punish the Poor.” She’s been following Arkansas’ implementation of EVVs and co-wrote a story about it for the Guardian newspaper. Eubanks said the state’s app has been glitchy, which led to missed paychecks for aides.
On Wednesday, hundreds of employees of video game company Activision Blizzard walked out. The protest followed a lawsuit from California regulators accusing the maker of World of Warcraft and Call of Duty of unfair pay and lack of advancement for women and a “frat boy drinking culture” at the company. Management eventually apologized for its initial, dismissive response to the lawsuit and promised to investigate. Sarah Needleman covers video games and technology for The Wall Street Journal. She said men have dominated the video game industry for years, despite a roughly 50-50 split among players.
Yesterday, the show focused on how the growing market for electric vehicles is affecting the supply chain for batteries. Today, how about where to charge all those batteries? Many people have electric cars, and a lot more will by 2025. Global sales will triple by 2025, according to IHS Markit. But it’s not just about the number of cars, it’s also about the number of available chargers. Marketplace’s Meghan McCarty Carino speaks with Jessika Trancik, a professor at MIT who recently co-wrote an article on charger placement for Nature Energy. Trancik says for the EV market to grow, we’re going to need more chargers in the right places, especially at home.
The electric vehicle market, while still small, has grown rapidly this year. Of course, a global shortage of microchips could slow things down. In the long term, there’s also the issue of availability of lithium, a soft, silvery metal that’s the key component in electric car batteries. Marketplace’s Meghan McCarty Carino speaks to Chris Berry, a strategic metals consultant and president of House Mountain Partners. He says demand for lithium is expected to triple in the next five years which is why some automakers, like GM, have taken the unusual step of making deals with lithium mines directly.
When you search for someone notable on the internet, one of the first things that often pops up is a link to their Wikipedia page. But if you’re looking for a notable woman, that might not be the case. There are about 1.5 million biographies on Wikipedia. Only about 19% of them are about women. And those that do get published are much more likely to be targeted for deletion, compared to biographies of men. That’s according to research by Francesca Tripodi, a professor of sociology at the University of North Carolina at Chapel Hill. Marketplace’s Kimberly Adams speaks to Tripodi about her recent paper, “Ms. Categorized: Gender, notability, and inequality on Wikipedia.”
Let’s talk about gardening technology. Not some fancy gadget for monitoring water or sunlight, but technology that feeds the dirt itself. Washington, D.C.’s wastewater-treatment plant is one of the largest high-tech plants in the world. It uses a process akin to pressure cooking to turn what’s flushed down the toilet into fertilizer fit for planters at home. Marketplace’s Kimberly Adams takes a tour to learn more about thermal hydrolysis tech.
Optimists in Washington, including President Biden, are hoping debate on a $1.2 trillion infrastructure package could start as early as Monday, just before the August recess. Senate Republicans blocked a procedural vote to start that debate this week, pushing for more time to hammer out details. You’ve got the usual talk of roads and bridges, yes, but broadband is another key part of the bill, with a draft showing $65 billion devoted to expanding high-speed internet access across the country. Details are starting to emerge about what form that might take. Marketplace’s Kimberly Adams interviews John Hendel, a technology reporter at Politico, who is covering the blow-by-blow.
It’s been five years since Pokémon Go launched, sending kids and adults alike out into the streets, capturing Pokémon through their smartphones. It was one of the first massively successful augmented reality games, generating maps populated with the fantastical creatures based on actual maps. It tracks where players are in the real world to determine which Pokémon they can see. Marketplace’s Kimberly Adams speaks with John Hanke, the CEO of Niantic, the company behind Pokémon Go, about the future of augmented reality.
High profile trips by billionaires Richard Branson and Jeff Bezos have more people thinking about the future of space tourism. There’s a long way to go before that’s common, but one destination for would-be space explorers is Mars. NASA scientists are working on robots to help explore more of the planet first. Marketplace’s Kimberly Adams talks with Ali Agha, a principal investigator and research technologist at NASA’s Jet Propulsion Laboratory, who’s testing a fleet of robots, including ones from Boston Dynamics called Spot by sending them into caves in Northern California.
Seventeen international news organizations dropped the results of a sprawling and detailed investigation over the weekend. It’s called the Pegasus Project, and it found that Israeli surveillance tech firm NSO sold its software to clients who used it to spy on human rights activists, journalists and politicians. One surveillance tool, called Pegasus, could infect people’s smartphones, sometimes just by sending a text. It could collect emails, calls, social media posts, passwords, even activate the camera or microphone. Marketplace’s Kimberly Adams and Molly Wood talk about the story.
The Federal Trade Commission is turning its attention to the right-to-repair movement — a pushback against manufacturers limiting who can repair the equipment they make. The agency put out a report on this in May that found “the burden of repair restrictions may fall more heavily on communities of color and lower-income communities.” The FTC is set to vote on Wednesday on next steps. One group watching this debate is farmers, as some companies that make farm equipment only allow repairs at their own dealerships. Kimberly Adams speaks to Terry Griffin, an agricultural economist with Kansas State University. He grew up on a farm in northeast Arkansas and says back then, DIY equipment repairs were just a part of life.
This week in Cuba, journalists, influencers and regular citizens posted scenes online from the country’s largest anti-government protests in decades. That is, until the government restricted access to a number of social media platforms. According to the internet monitoring firm NetBlocks, Facebook, Instagram, Telegram and WhatsApp were all disrupted. There are reports that access returned by midweek. Marketplace’s Kimberly Adams spoke with Isabella Alcañiz, director of the Latin American and Caribbean Studies Center at the University of Maryland, about the growing importance of internet access in Cuba.
Arguably one of the biggest problems facing the world right now is disinformation. It’s fueled everything from the spread of QAnon conspiracy theories to the Capitol Insurrection to anti-vaccination movements — all of which undermine democracy and public health. Lawmakers and researchers in the U.S. have demanded that social media platforms do more to deal with disinformation. But what about the European Union, which has aggressively regulated tech in other ways and has historically been more willing to police speech than the U.S. has? Host Molly Wood interviews Margarethe Vestager, executive vice president of the European Commission. Vestager oversaw an EU legislative proposal, the Digital Services Act, which would require online platforms to do more to tackle things like hate speech.
The European Union has led the charge on regulating Big Tech companies for years now. Europe’s General Data Protection Regulation was the first major rule on the transfer and tracking of personal data. The EU has also given the rest of the world a new way to think about tackling the American giants: Google, Facebook, Apple and Amazon. Last year, the EU produced two proposals for regulation that labeled the biggest tech companies “gatekeepers” meaning they control or restrict access to other companies, apps or services. Host Molly Wood speaks with Margrethe Vestager, the executive vice president of the European Commission who oversaw the proposals.
European Union leaders said Monday they will delay, for now, plans for a digital tax that would require Big Tech companies like Facebook and Google to pay taxes anywhere they do business. That’s because, this weekend, leaders from the world’s 20 biggest economies agreed to try to create a global minimum tax. Host Molly Wood speaks to Margrethe Vestager, the executive vice president of the European Commission, who oversees competition and digital policy. She says the digital tax isn’t off the table, but tech will have to pay either way.
The neighborhood social media platform Nextdoor is planning to go public at a valuation of around $4.3 billion. The company says it saw astronomical growth in active users this past year. Its shares will trade under the ticker symbol “KIND” because part of the company’s mission, it says, is to cultivate kindness. At the same time, the platform has struggled to deal with hate speech and the spread of misinformation. Nextdoor says it is willing to accept a decline in user engagement if that means the platform has less racist speech. Marketplace’s Kimberly Adams speaks to Susan McGregor, a scholar with the Data Science Institute at Columbia University. McGregor says that even though people may know one another on Nextdoor, it doesn’t necessarily make them nicer.
There's an idea that's long been gospel in the venture capital industry, that investing in companies that have a positive social impact is a money loser â impact investing is "concessionary." But what if it isn't? Mitch Kapor is a well-known tech investor. He helped create the Lotus 1-2-3 spreadsheet and was an early Uber investor. But for the past decade, Kapor and his wife, Freada Kapor Klein, have focused on companies that they say fill a gap, whether it's social, information or opportunity. And in 2019, their firm, Kapor Capital, reported that in fact it does make money. Lots of it. "Marketplace Tech" host Molly Wood talks with Mitch Kapor.
"Artificial intelligence" is now a household term, whether it's powering driving directions, spotting tumors in cancer patients or driving big discussions over ethics, bias, autonomous weapons or the future of work. But despite the fact that the first neural network was created in the late 1950s, a lot of those advancements have taken place over only about 10 years. In his new book, âGenius Makers: The Mavericks Who Brought AI to Google, Facebook, and the World,â New York Times tech correspondent Cade Metz writes about the history of AI and the corporate forces that have shaped it since the mid-2000s.
Slack rolled out a new feature this week to let people connect with anyone, even if they don't work in the same company. One flaw became immediately obvious: Anyone with your email address could send you a connection invite and a message that could be harassing or harmful. Slack promptly changed the feature, and invites no longer contain customized messages. But it made us wonder: How can companies do a better job anticipating how features could be harmful and fix them before they get rolled out? Molly speaks with Sarah Kunst, managing director of Cleo Capital.
The COVID-19 vaccines from Moderna and Pfizer are in many ways modern miracles. As you know by now, they were developed using technology called messenger RNA, or mRNA, which basically gives the body instructions to create antibodies for the novel coronavirus. Itâs the first time a vaccine has been developed in this way. And now that we have this technology, we can start using it on all kinds of viruses, like the flu. Molly speaks with Andrew Hessel, a geneticist and microbiologist. He co-founded Genome Project-write, an international research effort.
This pandemic is the story of lots and lots of deliveries, of groceries, packages and medicine. Companies including Instacart, Amazon and DoorDash use armies of independent contractors that aren't employees to get those goods out. "Marketplace Tech" producer Stephanie Hughes rode along with a driver for Amazon's Flex program before the pandemic began to give us a sense of what that work is like.
Tuesday marks one week since the mass shootings in Atlanta that killed eight people, including six Asian women. Police have not labeled the attacks a hate crime. But we know that hate crimes against Asian Americans have been on the rise. Researchers at California State University, San Bernardino, looked at police data from 16 American cities and found that anti-Asian hate crimes more than doubled in 2020. At the same time, online hate speech against Asians has spiked. So as we think about these attacks, what do we know about online hate speech and how it translates to real-world violence? Marielle Segarra talks with Davey Alba, a tech reporter at The New York Times who covers misinformation. She has been following anti-Asian sentiment online during the pandemic.
At the beginning of the pandemic, almost exactly this time last year, we heard a lot of promises about the types of technology that could help us stop the spread of the disease. One of those tech miracles was thermal cameras â devices that could read someoneâs temperature from a distance. Companies bought them in droves, thinking that installing them at the entrances of schools, airports or offices could stop sick people from entering. But do they work, and did they ever? Molly speaks with Conor Healy, the government director at IPVM, a video-surveillance research firm. He recently co-authored a study on fever-scanning devices and said many have one large flaw.
The transition to remote learning exposed a deep digital and device divide, inequality among schools and a lack of preparation for online learning. But some of what we learned, no pun intended, could improve schooling in the future and prepare us for the next disruption. That will take money, political will and stamina. Molly talked with Laura Ruderman, CEO of the nonprofit Technology Alliance, focused on Washington state. This year, the group released a report called âLearning From Calamity.â
We're looking back on a year of life under the pandemic, and it's clear that the internet remains everything. As long as you have access. The year showed us just how much that infrastructure could use some improving. We called one of the country's biggest internet and wireless providers, AT&T, which has been criticized for rolling out high-speed fiber to only about 30% of the homes in its 21-state territory. The company says it's investing heavily in 5G. It just spent $23 billion on wireless spectrum. The person in charge of building out these networks is AT&T Communications CEO Jeff McElfresh. He told Molly Wood that AT&T plans to keep expanding fiber to 3 million more customers this year and that wireless wonât be the last-mile solution in place of fiber.
A lot of people saw their jobs change dramatically during the pandemic. Among them, as you might imagine, are sex workers, who suddenly found their in-person jobs way too dangerous. Many turned to digital platforms, specifically the app OnlyFans, which lets creators post and get tips, subscription revenue and even set up pay-per-view events. In theory, anyone can use OnlyFans, but it's home to a lot of adult content, and sex workers have found themselves learning how to be creators and battling for attention among all kinds of other would-be influencers. Molly Wood speaks with Erika Beras, a reporter for Marketplace, who has been covering this.
It has been a roller-coaster year for a lot of businesses, few more than Airbnb. The company saw an 80% drop in business last spring as the pandemic hit. It laid off a quarter of its employees, raised $2 billion in private funding and hurried the heck up and introduced Online Experiences like virtual cooking classes to try to make any money at all. But by December, it had recovered enough for a blockbuster initial public offering and a profitable third quarter. Now the company is preparing for the return of its core business and its preexisting challenges, like being blamed for housing shortages. Molly speaks with Airnbnb CEO Brian Chesky.
Google is getting rid of third-party cookies in its Chrome browser next year and will stop selling ads based on your browsing history. No more tracking you all over the web and targeting you with ads everywhere you are. The company also said in a blog post that it won't replace cookies with another personal tracking technology. Google is moving to a âprivacy firstâ strategy in which your online profile will be grouped anonymously with others like you, and you'll get ads appropriate to your cohort. Molly spoke with Meg Leta Jones, a professor of communication, culture and technology at Georgetown. She said Google still has plenty of ways to get data about you.
Part of the problem with the COVID-19 vaccine is that the tech to get it isn't accessible to the people who need it most. Online-only appointment systems are leaving out people without internet access or devices, and clunky, buggy websites are testing everyone's digital literacy. For Nicol Turner Lee, a fellow at the Brookings Institution, it's part of a bigger problem that needs a big solution. We've got tech that's unevenly distributed, plus a struggling economy that needs to transition to the digital age. So Turner Lee proposes that big solution in a recent piece for Brookings: a Tech New Deal and a paid civilian corps of tech-savvy people to do building, training and outreach. The idea is that maybe the next big disaster solution won't leave people behind.
Telecom companies are spending a lot of money on wireless infrastructure to support their 5G networks. In an FCC auction announced last week, Verizon spent $45 billion on acquiring new spectrum. AT&T spent $23 billion. But wired infrastructure is not seeing the same kind of love. AT&T has stopped connecting new customers to its DSL network, and a report out last fall found that it has deployed high-speed fiber to only about a third of the households in its network. Molly talks with Angela Siefer, the executive director of the National Digital Inclusion Alliance.
Clubhouse is an invite-only audio app that came out last spring with a very small community of, at the time, mostly Silicon Valley tech-y people in it. Now, the app has 10 million active users on a weekly basis and a valuation of about $1 billion. And although there was recent buzz about SpaceX and Tesla CEO Elon Musk going on the platform, or even Facebook CEO Mark Zuckerberg, many of the people who have driven Clubhouseâs growth have been Black influencers, musicians and comedians. Molly speaks with Aniyia Williams, a principal on the responsible technology team at Omidyar Network.
Small businesses rushed to get online during this pandemic. And suddenly, all kinds of companies wanted to help with that: Amazon, Facebook, Etsy, Intuit and Shopify, the Canadian company that helps merchants create websites, enable payments and ship goods to customers. Shopify had unprecedented growth last year. It revamped its Shop app, which tracks shipments, to include local shopping collections. And it's got deals with so-called marketplaces, like Facebook and Instagram, Walmart and Google, to let merchants on its platform also sell on those platforms. Molly speaks with Harley Finkelstein, the president of Shopify. He told her a draw for small-business owners is that Shopify lets them own their own customers.
Etsy has added at least 1 million new sellers to its platform since the pandemic began. We'll find out the latest numbers when the company reports earnings this week. One of those new sellers is Amy Price. She's a Broadway costume designer, or at least she was when Broadway shows were running. Now, she's turned her stitching to face masks. As part of our series "My Economy," here's the story of how Price got an online business up and running.
We've talked about how the accomplishments of Black inventors were literally left out of the history books documenting the early internet. Now, Meghan McCarty Carino speaks to researchers who are preserving that history. In late 2019, archivists from Stanford University met with over a dozen Black engineers and entrepreneurs who had been working in the tech industry for decades to hear their stories.
Platforms like Uber, Lyft and DoorDash emerged big winners from the 2020 election when California voters approved Proposition 22. The ballot measure keeps gig workers classified as independent contractors, rather than employees who qualify for full benefits and protections, including the right to join a union. It had looked like gig companies were ready to take this playbook to other states to basically create their own labor laws at the ballot box. But now, we're seeing signals the companies and labor unions might be willing to talk to head off more Prop 22-style battles. Meghan McCarty Carino speaks with Josh Eidelson, who covers labor for Bloomberg. He said despite the platforms' victory, there's still incentive to negotiate.
The dating app Bumble swiped right on its initial public stock offering last week, making its CEO, Whitney Wolfe Herd, the youngest female CEO to take a company public. Not only that, but eight of the company's 11 board members also identify as women. And that has more than just symbolic power. Bumble has styled itself a women-first dating app. The platform encourages them to send the first message. It also moderates the photos on profiles and the ones sent through direct messages so users wonât get any revealing content they didn't ask for. Meghan speaks with Sarah Kunst, the managing director of Cleo Capital, who advised Bumble on its venture capital arm. She asked her if all of that translates into more women on the app than men.
Colby College is a private, liberal arts school located in southern Maine. You can take classes in art history, chemistry, music, all the staples, and now the school is adding artificial intelligence to the list. Colby is among the first liberal arts colleges to create an artificial intelligence institute to teach students about AI and machine learning through the lenses of subjects like history, gender studies and biology. This, of course, comes as the world is grappling with ethics and AI and how to build a moral foundation into algorithms. Molly speaks with David Greene, the president of Colby College. He says that eventually, he'd like every student to study artificial intelligence to graduate.
The Biden administration has made tackling climate change a priority, and a big element of the business story around climate change is risk, to cities, states and countries, to businesses and the banks that invest in all of them. Some regulatory bodies, like the European Central Bank, require climate risk assessment. It's possible the Federal Reserve may eventually as well. Marketplace Tech host Molly Wood speaks with Emilie Mazzacurati, who runs the climate data firm Four Twenty Seven, which was acquired by Moody's last year. It uses big data analysis to help companies and governments figure out the risk climate change poses to them. This episode originally aired on Dec. 1, 2020.
We learned this week that a hacker tried to poison the water supply in a town outside Tampa, Florida. An operator at the plant noticed the intrusion, and there was no significant damage done to the cityâs water supply. But the thing is, a lot of our critical infrastructure is connected to the internet, and not all of it is very secure. Molly speaks with Nicole Perlroth, who covers cybersecurity for The New York Times and is the author of the new book âThis Is How They Tell Me the World Ends: The Cyberweapons Arms Race." She asked her how we could start to tighten things up.
Arguably, the biggest problem with Big Tech is, well, the bigness. A few giant companies gobble up their competition, own the digital advertising and web hosting markets, control the information ecosystem and sometimes control their own rivals' distribution. So far, though, these worries haven't led to regulation. Molly speaks with Sen. Amy Klobuchar, D-Minn., who leads the subcommittee on antitrust and has introduced a bill intended to check the power of tech giants. It focuses mostly on acquisitions, aimed at preventing huge companies from buying potential competitors and forcing companies that control more than 50% of a market to prove that a deal wouldn't reduce competition.
When New York University media and culture professor Charlton McIlwain was doing research for his latest book, âBlack Software,â he found an encyclopedia about Black inventors, written by Black authors. And it actually said that there wasn't evidence Black people had made tangible contributions to the development of the internet. But McIlwain says that written history ignores decades of Black culture online, including AfroNet, an invite-only bulletin board in the late '80s, that became a haven for Black people to connect and create. Those Black voices played a key role in the online communities that came after. He tells Molly a little more about what he found in that encyclopedia.
Weâve been talking this week about the digital divide in Indian Country. Reservations lag way behind the rest of the country in terms of access to high-speed internet, but the CARES Act created a billion-dollar fund to help tribes build their own networks. Molly speaks with Matthew Rantanen, director of technology at the Southern California Tribal Chairmenâs Association, which runs a wireless network that provides service to 19 tribes near San Diego. He said that $1 billion will help, but the total cost could be seven times higher.
Amazonâs founder and CEO, Jeff Bezos, announced this week that heâs going to become executive chairman of the company, and the new CEO in July will be Andy Jassy, now the head of Amazon Web Services. Amazon is 26 years old and obviously is massive and has ideas to do everything from package delivery and television production to smart microwaves and artificial intelligence. And its huge and incredibly profitable cloud business. Amazon's ambition and reach are legendary. But with Bezos taking on a new role, could that change? Molly speaks with Brad Stone, a senior executive editor for Bloomberg. He's written one book on Amazon and has another coming out this spring. Molly asks him if Amazon might start to focus more on the gold mine of its cloud business.
For Black History Month, we're looking at the history of Blackness on the internet. Through most of that history, Black women in particular have been disproportionately harassed and abused. And then ignored when they tried to report that abuse or point out how tech might be misused to further oppress people online and offline. Ignored by tech companies and, it must be said, by journalists, too. Researcher and writer Sydette Harry wrote about this in Wired in a piece called âListening to Black Women: The Innovation Tech Can't Figure Out.â Molly asked her: "What could the internet look like right now if we had listened to Black women all along?"
A key part of adapting to climate change is prediction. In Louisiana, where water is eroding huge chunks of land every year, that means looking at how increasingly dangerous hurricanes move water and sand, and which areas might flood and which won't. Monday we talked with Dutch scientists who make computer models that help make those predictions. The Water Institute of the Gulf is a research organization based in Baton Rouge that uses those Dutch models to mitigate erosion. Molly speaks with Justin Ehrenwerth, president and CEO of the Water Institute. He said the answers the institute is looking for can't only come from computers.
On the first full day of his administration, President Joe Biden signed an executive order designed to ensure a data-driven response to COVID-19 and future public health threats. The administration already faces a big choice around COVID-19 data. In July, the Trump administration directed hospitals to stop sending data to the Centers for Disease Control, and instead to send it to the Department of Health and Human Services. And HHS used the data analysis company Palantir to harmonize the data. At first, it was a hot mess. But by the fall, the system was really working, and now is tracking hospitalizations really well. Molly speaks with Alexis Madrigal, who runs the COVID-19 Tracking Project at The Atlantic. He says the Biden administration should try to ignore the messy politics in favor of the good data.
Climate change is high on President Joe Biden's agenda. Last week, on his first day in office, the United States rejoined the Paris climate accord. Reuters reports he's expected to announce a climate order that will introduce new regulations and make climate change a national security priority. And Biden has tied economic recovery to climate investment â new jobs, new infrastructure and new funding. Molly spoke with Jay Koh, managing director of the private equity firm Lightsmith Group, which is focused on climate adaptation technology.
The financial tech firm Plaid announced this week that itâs doubling its workforce in Europe. That is largely because its planned $5.3 billion merger with Visa fell apart earlier this month, after the Department of Justice filed an antitrust lawsuit. Plaid is a platform that lets you, a customer, link your bank account to a fintech app like Venmo or Robinhood. You log in using Plaid's interface, but the bank itself is cut out of the loop. The banks hate that. Visa could have used Plaid to expand beyond payments and maybe be legitimized in the eyes of banks. Molly speaks with Lisa Ellis, who researches payments at the firm MoffettNathanson. She said the DOJ also worried Visa might be trying to kill the competition.