Resistance to change is the opposition to altered circumstances or modification of the status quo. FM leaders driving an inclusive transformation have to overcome a lot of forces which tend to create an inertia (if not oppose) along the entire Digital Transformation journey.
Once FM companies and teams can achieve critical momentum, have a significant part of the organisation aligned, they would be closed to achieving the escape velocity. Once they cross it there is no going back to the "Business as usual" scenario.
How many Facility Management companies globally have achieved the escape velocity?
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