Topics covered:

• Unique attributes of patients who’ve been in auto accidents or had workplace injuries
• Identifying a patient who has an opioid dependency
• How and when patients reveal an opioid dependency
• Encouraging these patients to pursue a treatment plan
• Attaining maximum value from OCA’s Opioid and Pain Reduction Collaborative’s chiropractors’ toolkit and using it to initiate dialogue
• Winning back patients who quit
• Maintaining long-term trust

Key links discussed:

• Address the Opioid Crisis (OCA’s initiative)
• Chiropractor Toolkit to Address the Opioid Crisis
• Chiropractor Dialogue Map

About Dr. Albert Scales:

Since 1981, chiropractor Dr. Albert Scales has treated many patients recovering from automobile accidents and workplace injuries, including many with opioid dependencies. He also served as a chiropractic consultant for WSIB Ontario’s Hamilton office for 10 years and has worked for 20 years as an Independent Medical Evaluator for automobile accident claims.

Dr. Scales is familiar with OCA’s Opioid and Pain Reduction Collaborative, having participated in a focus group to inform its development.

His multi-disciplinary practice is located at Lakeshore Chiropractic Group in St. Catharines, Ontario. He is also a chiropractic provider at Quest Community Health Centre.

Dr. Scales is the current president of the Niagara Chiropractic Society, a Rotarian and received OCA’s Political Service Award in 2004 and its Community Services Award in 2001. He graduated from the Canadian Memorial Chiropractic College (CMCC).

Watch forPart 2: Building Rapport with a Prescribing Health Care Professional coming on July 15, 2021.