The Zen of Listening: Mindful Communication in the Age of Distraction

It’s hard to stand in someone else’s shoes when we’re in the middle of a conflict with them, even when we know that understanding their perspective is important. Here’s a trick of the mind that makes perspective-taking easier.

  • Episode transcript
  • The Zen of Listening by Rebecca Shafir
  • The negative effects of trying to stand in their shoes
  • More on practicing in low-stakes situations

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