The Retail Energy Code Manager is hosting a series of podcasts to help people understand how they will be affected by a new Retail Energy Code.
In each episode, you’ll hear from experts from the Code Manager team who will take you through the latest updates and will be answering your questions.
More information can be found on the REC company website or on Linkedin.
In this episode Paul Rocke and Becca Griffiths explore the REC Portal’s Metering Hub - what it is, what’s changed, and how REC Parties can get the most out of it.
In this episode Paul Rocke and Caroline Freimuller explore how I0230 - (D0303 flow following MHHS design changes) and I0261 - (Addition of Export flag in D0303 flows) are progressing through the REC Change Process, and how REC Parties can engage with the Code Manager as part of a collaborative solution development approach for these Issues.
The Code Manager has Released its latest podcast. In this episode Paul Rocke is joined by Teresa Thompson as they talk all about the programme being taken forward to deliver a Consumer Consent solution under the governance of the REC.
In this episode, Jenny Hyskaj, Harriet Truss and Holly Law dive into the Changes that are about to be implemented as part of the MHHS Milestone 8 (M8) Release on 22 September 2025.
In this episode, Paul Rocke is joined by Tanya Mason-Hawes as they dive into the Performance Assurance Annual Report and the team’s priorities for 2025/26.
In this episode Paul Rocke is joined by James Hardy as they discuss all the changes going into the upcoming June 2025 REC Release, scheduled for 27 June 2025.
R0249 - Correction to Change Management Schedule Regarding Sub-Committee Voting will also be included in this Release. This change amends Section 20.4 of Schedule 5 to accurately reflect the current voting arrangements of Responsible Sub-Committee voting and removes conflict identified within REC documents, removing unintended conflict within the Code, ensuring there is no ambiguity or confusion. There will be no change in REC arrangements as a result of this correction.
In this episode, Paul Rocke is joined by Lydia Bentley as they explore how I0196 (Review of the Metering Asset Data Transferred from MAMs to the CDSP) is progressing through the REC Change Process, and how REC Parties can engage with the Code Manager as part of a collaborative solution development approach for this Issue.
In this episode Paul Rocke is joined by Eve Marriner as they dive into the REC Sandbox and Derogation processes. You can also have a look at the Sandbox and Derogations page on the REC Portal, which provides a list of all the Derogation and Sandbox applications received since REC Go Live.
In this episode Paul Rocke is joined by Holly Law, detailing the changes about to be implemented in the November 2024 REC Release on 08 November 2024.
In this episode, Paul Rocke is joined by Vaishnavi Sharma as they explore the REC Performance Assurance Framework, and some of its key documents that have recently been through their annual review.
In this episode, Paul Rocke explores the Change Proposals about to be implemented into the next Code Release on 23 August 2024.
If you have any questions on this Release, please email enquiries@recmanager.co.uk.
In this episode, Paul Rocke is joined by Amy Crowe-Lamont as they explore the Annual rating activities that are to take place in the coming months.
In this episode, Paul Rocke is joined by Holly Law as they discuss the changes about to be implemented in the June 2024 REC Release on 28 June 2024.
In this episode, Paul Rocke is joined by Holly Law as they discuss the changes about to be implemented in the April 2024 Extraordinary Release on 12 April 2024.
In this episode Paul Rocke is joined by Amelia Bray as they discuss the upcoming Introduction to the REC Webinar taking place on 25 April 2024. To view the full list of topics and register your interest click here.
In this episode, Paul Rocke is joined by Nirav Vyas as they talk about the Energy Theft Detection Incentive Scheme (TDIS) as we approach the latest key milestones in the TDIS calendar.
In this podcast Paul Rocke is joined by Holly Law as they explore the Change Proposals about to be implemented in the REC Release scheduled for 23 February 2024.
To note: R0093 will no longer be implemented in the February 2024 Release following an Appeal raised against the REC Technical Expert Panel’s vote to approve this Change Proposal. This podcast was recorded prior to the Appeal being raised.
In this episode Paul Rocke is joined by Sam Briggs, Caroline Freimuller and Harriet Truss to provide an overview of all the Change Proposals that the REC Change Team is working on, spotlighting two examples of changes that will have significant benefits for consumers.
Paul Rocke is joined by Sarah Mower from C&C Group, the service provider of the Electricity Enquiries Service. In this podcast, they discuss the ECOES Suggestion Box (located under the users icon in the top right of the screen), and some of the suggestions that users of the EES have written in with.
In this episode, Paul Rocke is joined by Cassie Robinson as they give an overview of the recently launched project to review the User Experience across the REC Portal and the Digital Navigator.
In this podcast, Paul Rocke is joined by Holly Law as they explore the Change Proposals to be implemented in the extraordinary REC Release scheduled for 06 December 2023.
In this podcast Paul Rocke is joined by Roz Timperley as they discuss ERIN: the newest addition to the REC Digital Navigator.
In this podcast, Sam Briggs and Holly Law delve deeper into the improvements the REC Code Manager is looking to introduce to the Change process that were presented at the Change Improvements webinar.
In this podcast Paul Rocke is joined by Holly Law as they discuss the Change Proposals about to be implemented in the REC Release scheduled for 03 November 2023.
In this podcast Paul Rocke is joined by Holly Law as they discuss the work being undertaken by the Code Manager to improve the REC's Change process.
In this podcast, Paul Rocke discusses REC Committees following the appointment of new members in September 2023.
In this podcast, Paul Rocke discusses plans to refresh REC Communications as the Code marks its second anniversary.
In this month's podcast, Paul Rocke is joined by Steve Brennan, the new REC release manager to provide an overview of the June 2023 REC Release.
Summary: In this month’s podcast, Paul Rocke is joined by David Haddock from Wilcock Consultants to discuss the Metering Audit Scheme and the impacts on Metering Parties.
In this latest podcast, Paul Rocke is joined by Beth Brown from our Technical Services team to discuss what the Codes Roadmap is and the changes that stakeholders can expect to see.
In this latest podcast, Paul Rocke is joined by Sue Jackson, our Consumer advocate to discuss how the consumer is put at the heart of what we do and how the new Citizen’s Advice Change Proposal will impact Consumers.
In this latest podcast, Anton Moden joins us to discuss all things Performance Assurance and provides an update on the Performance Assurance service.
Paul Rocke is joined by Jaypee Ambon to discuss the new REC Digital Navigator which is being launched on 24 October to REC Parties.
In this latest podcast, Paul Rocke meets with the REC Operational Account Managers who provide an update on latest activities, and an introduction to latest OAM recruit Shane Denny.
Paul Rocke is joined by Amelia Bray to provide an overview of one year of the REC and to discuss some of the highlights from the past year.
Paul Rocke is joined by Amelia Bray to provide an overview of the changes that have just been implemented into the REC, in the release known as REC version 3.
Paul Rocke is joined by David Haddock (Wilcock Consulting) and Kunal Sharma (Gemserv) to explore the scope and timings of this year’s REC metering audits.
From June 2022, the REC Code Manager is establishing Operational Metering Forums to enable the open discussion of operational issues and best practice. In this podcast, we provide more information on the scope of the groups, and how stakeholders can engage.
Paul Rocke is joined by RECCo’s Andrew Grace, who provides an overview of the principles and the impacts of the newly implemented Market Stabilisation Charge arrangements.
In this month's podcast, Paul Rocke is joined by Rebecca Mottram to discuss the key Performance Assurance processes and engagement activities that are planned over the coming months.
In this month's podcast, Paul Rocke and Sarah Gratte reflect upon some of the topical activities and milestones in the Code Manager service. Includes reflections on the REC Portal, upcoming training on EMAR and SDEP, and planning for REC V3.0 and CSS Go-Live.
In this month's podcast, we provide an overview of the January 2022 REC release including the two Change Proposals to be implemented on 31 January 2022.
In this month's podcast, we provide an overview of the first REC release including the three Change Proposals to be implemented on 04 November 2021.
In this podcast, we provide an overview of the Retail Energy Code and all the REC services.
In this week's episode, Eve Marriner, Shelley Rouse, Glenn Sheern and Paul Witton-Dauris from the operational account management team join Sarah Mower to summarise what to expect and what’s needed by stakeholders for go live on September the first.
In this week's episode we hear from REC Manager podcast regulars, Glenn Sheern and Paul Witton-Dauris and welcome Max O’Connor. We’ll be answering some of the more frequently asked questions about the REC Manager, the Portal and some of the processes.
In this week's episode, Sarah Mower asks Glenn Sheern some questions about ECOES, or the Electricity Enquiry Service, and how this will be impacted by go live of the REC.
In this week’s episode, we welcome back Dave Darracott and introduce Rebecca Mottram. Dave and Rebecca continue the series of episodes on Performance Assurance, and tell us more about the Performance Assurance Board.
In this week’s episode, we welcome back Will Graham and introduce Beth Brown who is one of our code subject matter experts as we develop EMAR for Go-Live in September 2021. Beth gives an insight into some of the functionality code managers can expect from day one of Go-Live.
In this week’s episode, we hear from Colette Baldwin who will explain more about how Change Management will operate under the REC.
We are delighted to welcome back Anton Moden to the podcast. Anton will be leading our REC Code Manager Performance Assurance Operational service and is here to give an overview of the Performance Assurance Framework and Techniques.
We are delighted to welcome Anton Moden to the podcast. Anton will be leading our REC Code Manager Performance Assurance Operational service and is here with us to give an overview to Market Entry, In-Flight Market Entry and Annual Maintenance.
‘In this week’s podcast from the REC Manager, we’ll dive into the Retail Energy Code itself and some of the differences stakeholders will see. Helen Fosberry and Sarah Mower discuss this in REC 101.’
In this week's episode, we are delighted to be joined by Roz Timperley who is one of our code subject matter experts as we build and develop EMAR for Go-Live in September 2021. Roz explains what EMAR is, and how it’s changing the industry.
In this week's episode, we hear from some of the Operational Account Managers who have selected a few of the questions we’ve had in recently from stakeholders. Glenn Sheern, Sarah Mower and Eve Marriner answer questions on topics such as accession, access to the REC Portal and theft of energy.
In this episode, we take a look at Metering under the REC with Glenn Sheern and Eve Marriner; answering some of the questions people have in regards to processes and obligations.
We are delighted to welcome Walter Carlton to the podcast. Walter leads the REC Code Manager Performance Assurance services and provides an overview to those services and future podcasts in this series.
In this week’s episode, Sarah Mower provides an update on REC mobilisation; Glenn Sheern and Paul Witton-Dauris from our Operational Account Management team discuss how the REC Manager has been reaching out to stakeholders and the team respond to some frequently asked questions received over the past few weeks.
In this episode, Glenn Sheern the senior Operational account manager for the code manager service and Paul Rocke, Head of Committees and Communications within the REC Code Manager team discuss The Code Manager’s work to establish new REC Committees - ready for go-live on 1 September 2021. They discuss the role of the new Committees and what outputs industry stakeholders should expect from them.
In this episode, we will meet the five members of the Operational Account Manager Team who will be the point of contact for REC stakeholders. We’ll also hear from the Professional Services Lead, Sarah Gratte, with a look ahead at what you can expect from the team.
Coming on May 7th, The Retail Energy Code Manager launches a new weekly podcast series on the new Retail Energy Code.
In each episode, you’ll hear from experts from the Code Manager team who will take you through the latest updates and will be answering your questions.
Podcasts will come out every Friday and more information can be found on the REC company website or on Linkedin.