Welcome to the fifth season of the Troubleshooting Innovation podcast, sponsored by the National Honey Board.

Joanie Spencer, editor-in-chief for Commercial Baking, talks with Rebecca Abel, owner of D’Vine Cookies in Taylor, MI. They're looking at cookie production through the lens of an entrepreneur, from starting a bakery, to moving into the first big facility, to strategic growth in operations and product development.

This episode explores people development: the big issue on the radar of every bakery, big and small. Abel shares her journey with developing her own professional skills as a first-time bakery owner, while also providing training and education opportunities for her own employees along the way.