Welcome to Cloud and Clear, the SADA podcast that brings you exclusive insights and customer success stories from the cloud! In this episode, your host, Veronica Raulin, is joined by Austin Leone, SADA's Senior Manager of Organizational Change Management, to discuss Agentspace.

Agentspace is Google's powerful new platform that acts like a 'do-engine,' connecting all of an organization's data from sources like SharePoint, Confluence, and ServiceNow, and allowing people to interact with it conversationally. But what does a successful deployment look like? Austin explains how SADA's robust change management methodologies go beyond standard training to ensure true user adoption.

You'll learn about:

• The SADA Approach: How SADA is guiding customers through Agentspace implementations, from proof of value to large-scale deployments, by using custom, department-specific sessions and hands-on engagement.
• The Importance of a Partner: Austin highlights how SADA's experience with 18 successful Agentspace projects has led to the creation of a "prompt library" and custom training methodologies that fit specific organizational needs.
• Driving Adoption: Discover how SADA uses gamification, like hackathon-style events, to build excitement and generate a library of use cases specific to an organization's workflows.
• Security and Best Practices: Austin reassures listeners that Agentspace is built within an organization's secure Google Cloud environment, respecting existing permissions and access controls.
• Looking Forward: A look into the future of Agentspace, where more complex actions and workflows will automate tasks and boost efficiency.

This episode offers valuable, practical advice for anyone—from executives to tech professionals—looking for inspiration on how to implement and adopt new technology in their organization successfully.

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Host: Veronica Raulin, Sr. Director, Advisory, SADA, An Insight company

Guest: Austin Leone, Sr. Manager, Organizational Change Management, SADA, An Insight company