1:25 - What is Process Excellence? 6:23 - Reasons to invest in it 13:40 - The basic approach to Process Excellence 19:32 - Gut instinct vs. Data Analytics 23:07 - The Health Care Analogy 24:54 - Supply Chain impact 29:38 - The Police Car KPI 31:54 - Where do I start? 36:23 - Where does S4/HANA fit in? 38:00 - Timing and Next Steps

Additional Resources referenced in this episode:

** IDC process maturity study: https://news.sap.com/idc-benchmark-digital-maturity-check-for-self-assessment/  Assess where you are in your process maturity:  https://sap-eu.dx-idcmaturityscapesnapshot.com/

** Process Excellences from SAP: https://www.sap.com/products/technology-platforms/enterprise-app-integration.html

** Acea Group: Digitally Enabled Real Time Process Visibility and Improvement