Customers Hate Your Business: Recent Episodes
Nicole Stanley
How to create a business that customers don't leave Support this podcast: https://anchor.fm/customershateyourbusiness/support
What is your business actually selling to your customers? It may not be what you think it is.
For more business tools for entrepreneurs and real life customer experience stories, visit: https://nicstanley.com
Support this podcast: https://anchor.fm/customershateyourbusiness/support
Real life Customer Experience stories.
For more CX stories and business advice, visit: https://customersoftheworld.com
Support this podcast: https://anchor.fm/customershateyourbusiness/support
Empathy is important for any successful business.
For more business tools and resources for entrepreneurs, visit: https://nicstanley.com and https://customersoftheworld.com
Support this podcast: https://anchor.fm/customershateyourbusiness/support
How can you claim to have interpersonal skills if you cannot relate well to others?
For more business tools and resources for entrepreneurs, visit: https://nicstanley.com and https://customersoftheworld.com
Support this podcast: https://anchor.fm/customershateyourbusiness/support
What does well-being mean when it comes to work?
For more business resources and tools for entrepreneurs, visit: https://nicstanley.com
Support this podcast: https://anchor.fm/customershateyourbusiness/support
Real life Customer Experience stories.
For more CX stories and business advice, visit: customersoftheworld.com
Support this podcast: https://anchor.fm/customershateyourbusiness/support
Lesson #1 on how to be a good leader.
For more business resources and tools for entrepreneurs, visit: https://nicstanley.com
Support this podcast: https://anchor.fm/customershateyourbusiness/support
Who would you rather have to inform you of problems? Your customers? Or your employees?
For more business resources and tools for entrepreneurs, including real life Customer Experience stories, visit: https://nicstanley.com and https://customersoftheworld.com
Support this podcast: https://anchor.fm/customershateyourbusiness/support
Treat all of your customers and every employee with respect, otherwise, you may not like the results.
For more business resources and real life customer experience stories, visit: https:nicstanley.com
Support this podcast: https://anchor.fm/customershateyourbusiness/support
Real life Customer Experience stories.
For more CX stories and business advice, visit: customersoftheworld.com
Support this podcast: https://anchor.fm/customershateyourbusiness/support
Want customers and employees to stay? Then don't be a bully.
For more business resources and real life customer experience stories, visit: https://nicstanley.com
Support this podcast: https://anchor.fm/customershateyourbusiness/support
Everything that happens internally within an organization will have external results.
For more business resources and real life customer experience stories, visit: https://nicstanley.com
Support this podcast: https://anchor.fm/customershateyourbusiness/support
Data is important, but it's much more important to understand how it relates to your own organization.
For more business advice, tools for entrepreneurs and real life Customer Experience stories, visit https://nicstanley.com and https://customersoftheworld.com
Support this podcast: https://anchor.fm/customershateyourbusiness/support
Real life Customer Experience stories.
For more CX stories and business advice, visit: customersoftheworld.com
Support this podcast: https://anchor.fm/customershateyourbusiness/support
Consistency is so important when running a business especially when it comes to Customer Experience and Employee Retention.
For more business advice, tools for entrepreneurs and real life Customer Experience stories, visit https://nicstanley.com and https://customersoftheworld.com
Support this podcast: https://anchor.fm/customershateyourbusiness/support
It was just one small issue, why should it matter? Every interaction matters when you're running a business.
For more business advice and real life Customer Experience stories, visit https://nicstanley.com and https://customersoftheworld.com
Support this podcast: https://anchor.fm/customershateyourbusiness/support
Does learning only happen within a classroom? Of course not, so why do some businesses act as if there is no other way to learn?
For more business advice, tools and resources for entrepreneurs, and real life Customer Experience stories, visit: https://customersoftheworld.com
Support this podcast: https://anchor.fm/customershateyourbusiness/support
Real life Customer Experience stories.
For more CX stories and business advice, visit: customersoftheworld.com
Support this podcast: https://anchor.fm/customershateyourbusiness/support
New Year, new resolutions, new goals - how can you make it work for your business?
For more business advice, tools and workshops for entrepreneurs, and real life Customer Experience stories, visit: https://customersoftheworld.com
Support this podcast: https://anchor.fm/customershateyourbusiness/support
Let's change it up this year - instead of wondering what our customers can do for us, let's uncover what we can do for them.
For more business advice, tools and workshops for entrepreneurs, and real life Customer Experience stories, visit: https://customersoftheworld.com
Support this podcast: https://anchor.fm/customershateyourbusiness/support
So truly, how was 2021 for you? Was it what you expected it to be? Was it what you wanted it to be? Let's review.
For more business tools and resources for entrepreneurs (including real life Customer Experience stories), visit: www.nicstanley.com and www.customersoftheworld.com
Support this podcast: https://anchor.fm/customershateyourbusiness/support
Real life Customer Experience stories from around the globe.
Visit www.customersoftheworld.com for more.
Support this podcast: https://anchor.fm/customershateyourbusiness/support
Customer Experience isn't just Marketing, in fact, it's more about Operations than anything else. But CX also isn't just Operations...
For more resources for entrepreneurs and real life Customer Experience stories, visit: www.nicstanley.com and www.customersoftheworld.com
Support this podcast: https://anchor.fm/customershateyourbusiness/support
Real life Customer Experience stories from around the globe.
Visit customersoftheworld.com for more.
Support this podcast: https://anchor.fm/customershateyourbusiness/support
If you ask your customers questions, be ready to do something about it.
For more resources for entrepreneurs and real life Customer Experience stories, visit: nicstanley.com and customersoftheworld.com
Support this podcast: https://anchor.fm/customershateyourbusiness/support
Think the level of service that you offer your customers doesn't matter? Think again.
For more real life Customer Experience stories and resources for entrepreneurs, visit: nicstanley.com and customersoftheworld.com
Support this podcast: https://anchor.fm/customershateyourbusiness/support
Even when we're not in the midst of a global pandemic, adaptability and creativity are very important skills to have.
For more business resources, tools for entrepreneurs and real life Customer Experience stories, visit: www.nicstanley.com and www.customersoftheworld.com
Support this podcast: https://anchor.fm/customershateyourbusiness/support
Real life Customer Experience stories from around the globe.
Visit customersoftheworld.com for more.
Support this podcast: https://anchor.fm/customershateyourbusiness/support
What are the most important things for entrepreneurs to know? And why would getting what you want be a negative thing?
For more business advice and tools for entrepreneurs (including real Customer Experience stories), visit: www.nicstanley.com and www.customersoftheworld.com
Support this podcast: https://anchor.fm/customershateyourbusiness/support
How do you keep people on the bus? By not forcing them off.
For more resources for entrepreneurs, visit: nicstanley.com and customersoftheworld.com
Support this podcast: https://anchor.fm/customershateyourbusiness/support
There’s a common misconception that in order to stay in business, or maybe even save your business, that you need to have more customers.
Support this podcast: https://anchor.fm/customershateyourbusiness/support
It's not them, it's you.
Support this podcast: https://anchor.fm/customershateyourbusiness/support
Customer Experience stories from around the world.
Support this podcast: https://anchor.fm/customershateyourbusiness/support
With Covid-19, it seems as though the whole world has changed, but one thing that hasn’t changed is the fact that a business stays in business when it has customers.
Support this podcast: https://anchor.fm/customershateyourbusiness/support
It doesn't matter what you give out, it only matters what they think they are getting.
Support this podcast: https://anchor.fm/customershateyourbusiness/support
Customers don't want to be "delighted," so stop trying to delight them.
Support this podcast: https://anchor.fm/customershateyourbusiness/support
Real life Customer Experience stories - learn what to do and what not to do by listening to real world customer experiences.
For more customer stories, visit and search the database at: https://customersoftheworld.com
Support this podcast: https://anchor.fm/customershateyourbusiness/support
There are two main characters in this story - your customers and your business.
Support this podcast: https://anchor.fm/customershateyourbusiness/support
Why should any business worry about Customer Experience? Find out.
Support this podcast: https://anchor.fm/customershateyourbusiness/support
Customers hate your business. Sorry, they do. Let's fix that.
Support this podcast: https://anchor.fm/customershateyourbusiness/support