Episode 35 Meet Our Director of Admissions Watch Now https://youtu.be/4JLEsRi-aPQ Listen Now Episode 35 In this episode, we get to know our passionate admissions director, Erin Greney, as she gives us insight into her professional role within the addiction treatment industry. Topics: Erin opens up about why she enjoys working in admissions within the addiction treatment center and her passion behind working with peopleHow she guides her admissions team and drives them to put compassion and empathy firstWhy Erin chooses to put people first vs. a ‘heads to beds’ mentalityHow Erin’s personal experience plays a role in her role as the admissions directorEveryone on the episode shares a “Best Day” at Peaks Recovery memory Select Quotes The thing about people calling us, we know it is so scary, overwhelming, fearful, and an unknown experience, whether you have called and been to treatment before, or if this is the first time reaching out for help, it can be a really scary experience for alot of people and families. So whatever we can do to nurture that, and make you feel more comfortable, and support you through the process, we will do it because we truly understand the fear.Erin Greney, Admissions Director Episode Transcripts Episode 35 Transcripthello and welcome to another episode of finding peaks i'm jason friesman chief clinical officer of peaks recovery to my left chris burns president founder and motivational specialist let's go grateful to be here yeah grateful you're here thank you to my right aaron grenny yeah our director of admissions uh really excited to have you here today um we have talked about a lot of things uh in the minutes leading up to this show yes um what i would the thing that i wanted to start maybe by asking you about is uh why in the world do you want to be a director of admissions for rehab that's a great question um so i think that admissions for me and of course i'm biased i say that all the time but it's really an opportunity to connect directly with families clients different people involved at a point in time where it's so critical to make such a important connection and be supportive in any way that you can um and then also there's the kind of direct result of seeing someone get into treatment and all that hope that we have for them in their journey it's i mean it's incredible so yeah and also i love people too so they're directing what you do i do okay good yeah yes um so tell me about kind of we were talking a little bit but what is your philosophy of admissions if you will yes how do you view it so for me the most important piece about admissions is relationship building and being in a position where we are supporting and you know developing trust and walking through this path and the end result is not entirely necessarily even that they come into peaks it's just truly the benefit of helping whether that's with us or somewhere else but building a relationship and being able to help in any way shape or form whatever that looks like for that individual and their family so yeah i love that i love what you have brought to the admissions team the department from like a cultural perspective because when i when i've been involved and and had the opportunity to work with admissions department and even bef the admissions department before you took over we really have this kind of like dire rock bottom approach to get people into care and i've watched you come in and really create some trauma-informed admissions processes which just really like i was talking about it with tris a couple weeks ago just the opportunity you give your team and your department and yourself to hold space and to spend time and to to madeline's point which is like listen first solve later it's actually something that i've never seen in this field every admissions department i've had the opportunity to be around is kind of like sharks they come in and they're botto...