Retailistic: Recent Episodes
Deborah Weinswig
Join Deborah Weinswig of Coresight Research as she hosts discussions on a range of topics at the intersection of retail and technology.
Key topics
- Impact of AI and data science on category management
- Role of retail media and private label in retail strategy
- Changing shopper behaviors and professional shoppers
- The evolution of store formats and online integration
- The importance of human touch and education in retail
- The role of nutrition and health in category planning
- The influence of private label on market dynamics
- The future of store formats and the role of physical stores
Chapters
00:00Introduction to James Jackson and episode overview
02:28The evolution of retail events and networking
04:01The changing landscape of retail stakeholders
05:42Educational focus and industry innovation
07:04The role of data science and AI in category management
09:07Career journey into category management
10:40Impact of technology on the role of category managers
12:36Balancing art and science in retail decision-making
14:54Online shopping trends and consumer behavior
17:25The rise of professional shoppers and store formats
22:48Private label strategies and market impact
27:22The influence of Aldi and private label on retail
32:03The role of nutrition and health in retail
36:34Data-driven education and consumer trust
37:43The future of health and wellness in retail
39:47The impact of retail media and monetization
40:01Lightning round: retail trends and strategies
Key topics
- Evolution of retail technology from typewriters to AI
- Impact of AI and automation on pharmacy operations
- The role of pharmacists in patient care and diagnostics
- The significance of store experience and customer engagement
- Future trends: longevity, personalized medicine, and digital health
Chapters
00:00 Introduction to Steve Perlowski and NACDS
00:31 Historical perspective: retail tech in 1988
01:01 From typewriters to mail correspondence
01:15 Early retail data collection methods
02:34 Impact of internet, cloud, and AI on retail
03:22 Prioritization of pharmacy tech investments
04:12 Transformations in pharmacy customer experience
05:26 Automation and AI in pharmacy operations
07:05 Centralized pharmacy fulfillment and robotics
08:42 Pharmacy's role in healthcare and longevity
09:40 Implications of extended lifespans and biotech advances
12:23 Misunderstandings about pharmacy and healthcare
13:50 The complexity of prescription fulfillment and insurance
17:47 Technological improvements in prescription accuracy
19:02 AI and computer vision in medication dispensing
20:06 GLP1s and the broader store health story
24:37 Emergence of new health categories and merchandising
27:24 Creating experiences and merchandising by life stage
32:22 The evolving role of pharmacists and in-store health services
39:11 Challenges facing pharmacy location sustainability
41:27 Tech industry disconnect and opportunities in retail
44:57 AI build vs. buy and organizational ownership
45:41 Data privacy, HIPAA, and AI regulation
47:06 Lightning round: personal preferences and insights
Key topics
- Impact of AI on retail strategy
- Evolution of retail events and networking
- Future trends in retail technology
- Leadership and organizational change in retail
- Real-world applications of AI in retail
Chapters
00:00 Introduction to Krystina Gustafson and Retail Innovation
02:02 Krystina's Journey from Journalism to Retail
03:55 Lessons from Early Digital Transformation at Women's Wear Daily
07:00 The Role of Content and Curiosity in Retail Leadership
10:10 Transition from Journalism to Shop Talk and Retail Events
13:03 Insights on Building a Successful Retail Conference
16:01 The Rapid Evolution of AI in Retail
20:08 Strategic Planning and Long-term AI Roadmaps
24:09 Operational Applications of AI in Physical Retail Spaces
27:58 The Future of Personalization and Customer Experience
32:59 Challenges and Opportunities in AI Adoption
38:10 The Importance of Connection and Authenticity in Events
41:47 The Intersection of Physical and Digital Retail
45:06 AI's Role in Enhancing Customer Engagement
49:08 Lightning Round: Retail Predictions and Trends
Key topics
- AI in physical supply chains
- Testing and building in fast-paced tech environments
- The impact of GLP-1 on health and consumer behavior
Chapters
00:00 Navigating the Information Overload in Venture Capital
02:17 The Importance of Testing and Building in Tech
04:52 The Shift Towards a Builder Culture
07:36 Evaluating Build vs. Buy in Technology Investments
10:10 The Role of Interns in Modern Organizations
13:01 The Future of AI in Supply Chain and Logistics
15:42 The Ripple Effects of AI on the Physical World
18:12 Challenges in Supply Chain Automation
20:55 Complexities of Robotics in Warehousing
25:30 Automation and Workforce Dynamics
26:49 The Impact of GLP-1 on Consumer Behavior
31:03 Healthcare Innovations and Continuous Care
33:49 Investing in a Changing Landscape
37:33 The Future of Shopping and Agentic Commerce
41:06 Lightning Round Insights
📌 Key Topics Covered in This Episode:
• The rise of agentic commerce and AI-driven autonomous transactions.
• How GLP-1 medications impact apparel sizing profiles and consumer grocery spending.
• New Coresight Research data showing 60% of consumers want to use GenAI for shopping.
• Overcoming the three main challenges of AI in retail: trust, checkout friction, and user inertia.
RetailTrends #AgenticCommerce #AIinRetail #Retailistic #CoresightResearch #RetailTech
0:00 - Weekly Research Highlights & Reports
0:53 - Introduction by Deborah Weinswig
1:10 - Defining Agentic Commerce Strategy & Architecture
2:24 - Projecting the $1 Trillion Agentic Commerce Market Size by 2030
3:10 - Use Cases: Demand Forecasting & Inventory Allocation
3:23 - The Retail Impact of GLP-1 Weight Loss Medications
4:00 - Solving Apparel Sizing vs. Non-Apparel Dietary Shifts
4:44 - Consumer Insights: GenAI Shopping Survey Results
6:06 - 3 Major Challenges Facing Autonomous AI Commerce
7:12 - Looking Ahead: The Future of Retail Tech
7:30 - Conclusion & Coresight Research Services
Key topics
Resurgence of malls and entertainment concepts
Grocery store evolution and value shopping
Impact of AI and PropTech on retail real estate
Consumer behavior shifts and proximity effects
Revitalization strategies for dead malls
Luxury retail trends and customer focus
The role of pop-ups and short-term leases
Global retail insights from China and Mexico
Chapters
00:00 Introduction and Passion for Retail
02:57 The Evolution of Entertainment in Retail
05:36 Changing Consumer Relationships with Malls
08:18 The Grocery Landscape Transformation
10:46 The Rise of Discount Retailers
13:23 The Future of Drugstores
16:19 Department Stores: A Dying Concept?
18:52 Experiential Retail and Consumer Engagement
21:32 Emerging Retail Concepts and Trends
26:17 The Rise of Luckin Coffee
29:48 Consumer Expectations and Product Innovation
30:30 The Mall Experience in China
31:37 Food and Beverage Trends in Malls
33:13 Healthcare in Retail Spaces
33:57 The State of Luxury Retail
36:00 The Lightning Round Begins
42:44 Misconceptions in Retail Real Estate
44:29 Future Cities and Retail Opportunities
45:57 Pop-Ups: The Future of Retail Leasing
Key topics
AI Impact Framework in retail
Consumer sentiment and spending behavior
Tech innovations for business agility
Chapters
00:00 Understanding the Changing Consumer Landscape
04:59 Consumer Sentiment and Spending Trends
07:40 Innovations in Technology and Consumer Engagement
Key topics
Bitcoin rewards and their impact on consumer savings
The evolution of financial services with crypto
The role of Bitcoin in global financial inclusion
Chapters
00:00 The Philosophy of Technology and Consumer Empowerment
02:00 Inefficiencies in the Financial System
05:36 Financial Literacy and Consumer Behavior
07:57 Regulatory Frameworks: Traditional vs. Crypto
12:39 The Impact of Bitcoin on Banking
16:07 The Future of Rewards Programs
18:44 Consumer Behavior in a K-Shaped Economy
22:44 Elevating the Bottom of the Hourglass
27:25 Reflections on the Evolution of Fold
29:35 Lightning Round: Quick Insights
Key topics
Impact of AI on retail customer experience
Supply chain and logistics transformation through AI
Measuring ROI and success metrics in AI deployments
Chapters
00:00 Introduction to Crescendo and AI in Customer Service
04:31 The Evolution of Customer Experience and Returns
09:33 AI Implementation Challenges and Expectations
14:09 Defining Customer Experience Across Channels
18:36 The Role of AI in Enhancing Customer Experience
26:06 Navigating AI's Potential and Realistic Applications
27:47 Transforming Customer Experience with AI
29:02 Personalization in Customer Engagement
30:59 The Evolution of Consumer Behavior
32:52 The Synergy of Digital and In-Store Experiences
34:39 Empathy in Customer Service
36:38 The Importance of Small Gestures
39:43 Lightning Round: Insights on AI and CX
Key topics
Reddit's evolution and business model
Leveraging Reddit for brand marketing
Reddit's role in AI and LLM citations
Best practices for brand engagement on Reddit
Community dynamics and subreddit management
Chapters
00:00 The Evolution of Reddit
02:17 Reddit vs. LinkedIn: A Comparative Analysis
04:47 Subreddit Dynamics and Brand Engagement
07:32 The Role of Reddit in E-commerce and Marketing
10:31 Leveraging Reddit for AI and SEO Strategies
13:05 Best Practices for Brands on Reddit
16:03 Understanding Customer Insights through Reddit
18:31 The Future of Reddit and Brand Interactions
21:30 Personal Experiences and Community Engagement
23:55 Final Thoughts and Key Takeaways
Key Topics
AI-driven demand planning with Palantir
The impact of synthetic models and the uncanny valley
Robotics in supply chain and manufacturing
The role of space technology in retail innovation
The importance of understanding consumer expectations in tech adoption
Chapters
00:00 Navigating Creative Destruction in Retail
01:57 The Role of Innovation in Business
04:43 AI and the Death of Trends
07:04 Synthetic Models and Their Implications
09:50 The Future of Robotics in Supply Chain
12:12 Transforming Retail Experiences
14:31 The Evolution of Manufacturing and Supply Chain
Resources
South by Southwest - https://www.sxsw.com/
CES (Consumer Electronics Show) - https://www.ces.tech/
Palantir Technologies - https://www.palantir.com/
Archetype AI - https://archetype.ai/
Qualcomm - https://www.qualcomm.com/
Key topics
Supply chain resilience and innovation
The role of cities in manufacturing and smart city development
The importance of emotional intelligence in leadership and industrial policy
Chapters
00:00 The Passion for Soccer
04:14 Manufacturing and Advanced Technologies
10:07 Smart Cities and Emotional Intelligence
15:51 Supply Chains and Community Resilience
21:14 Urban Design and Food Systems
24:14 Craftsmanship and the Art of Making
27:16 Navigating the Journey to New York City
29:49 The Role of Community in Manufacturing
30:40 Joining the World Economic Forum
35:08 Building Ecosystems in Advanced Manufacturing
37:01 The American Manufacturing Futures Institute
40:47 Redefining Success in Manufacturing
45:53 The Power of Collaboration and Community
Resources
CoreSight Research - https://coresight.com
American Manufacturing Futures Institute - https://manufacturingfuturesinstitute.org
Richard Sennett, The Craftsman - https://www.amazon.com/dp/046502711X
World Economic Forum - Center for the Fourth Industrial Revolution - https://www.weforum.org/center-for-the-fourth-industrial-revolution
City College of New York - https://www.cuny.edu
Key Topics
The evolving role of AI in retail
Highlights of Shoptalk Spring 2026
Strategies for store and supply chain transformation
Customer loyalty and emotional engagement
Emerging retail technologies and startups
Chapters
00:00 Shop Talk Spring Preview
02:23 AI's Impact on Retail
05:17 Startup Pitch Evolution
08:01 Transforming Retail Operations
10:36 The Role of Physical Stores
13:02 Returns and Customer Experience
15:32 Nostalgia and Emotional Loyalty
18:03 AI in Retail: Challenges and Opportunities
20:25 Lightning Round Insights
Resources
Shop Talk Spring 2026 - https://www.shoptalk.com
Coresight Research - https://coresight.com
Deborah Weinswig on LinkedIn - https://www.linkedin.com/in/deborahweinswig
Roquan Lucas on LinkedIn - https://www.linkedin.com/in/roquanlucas
Takeaways
The Supreme Court ruling on tariffs is a significant development for retailers.
Refund processes for tariffs are expected to be expedited due to public attention.
Companies need to proactively mitigate risks associated with potential class action lawsuits.
The landscape of tariffs is changing, with new regulations being introduced.
The green trade movement is gaining traction, but companies face challenges in prioritizing sustainability.
Domestic manufacturing, especially for PPE and pharmaceuticals, is a focus for the current administration.
Compliance with trade laws is becoming increasingly important for companies.
AI is being utilized by customs for enforcement, creating new challenges for importers.
Specialization in trade law can provide a competitive advantage in the industry.
Personal experiences and insights can guide career paths in trade law.
Chapters
00:00 Supreme Court Ruling on Tariffs
05:29 Consumer Impact and Retailer Strategies
10:41 De Minimis and Sourcing Strategies
15:51 Compliance and Duty Mitigation Strategies
Takeaways
The luxury market is undergoing significant digital transformation.
Startups are crucial in driving innovation within the luxury sector.
Invisible AI is reshaping customer engagement strategies.
Resale markets are growing rapidly, especially in fashion.
Consumer behavior has shifted post-pandemic, affecting luxury sales.
The luxury market is bifurcating, with wealth concentration at the top.
Emotional engagement is key for luxury consumers.
Local luxury brands are gaining traction against established players.
Department stores are evolving into experiential platforms.
Defining luxury is becoming more complex, focusing on experiences over products.
Chapters
00:00 Exploring the Luxury Market Landscape
02:56 Digital Transformation in Luxury Retail
05:18 The Role of Startups in Luxury
08:10 Invisible AI and Customer Engagement
11:08 Resale Market Dynamics
13:40 Consumer Behavior Shifts Post-Pandemic
16:18 Luxury Market Bifurcation
19:05 The Importance of Emotional Engagement
21:53 Geographical Insights in Luxury Consumption
24:40 The Rise of Local Luxury Brands
27:16 Department Stores and the Luxury Experience
29:55 Defining Luxury in a Changing Market
32:06 Future Opportunities in Luxury Retail
Video of this episode is here
Takeaways
Gilbert Harrison reflects on his 60th wedding anniversary and 85th birthday.
He founded Financo after realizing the potential in investment banking.
Retail fascinated Gilbert due to its growth potential and dynamics.
Successful CEOs possess unique vision and entrepreneurial spirit.
Investment banking requires understanding both numbers and people.
E-commerce has drastically changed consumer shopping habits.
The discount retail sector has evolved significantly over the years.
Mergers and acquisitions often fail due to lack of understanding of motivations.
Brand aggregators are reshaping the retail landscape but may lack entrepreneurial spirit.
Gilbert emphasizes the importance of mentorship and giving back to the community.
Chapters
00:00 The Genesis of Financo
02:24 Navigating the Retail Landscape
05:01 Investment Banking Insights
07:27 The Evolution of Discount Retail
09:45 The Impact of E-commerce
12:10 The Art of Deal-Making
14:35 Reflections on Leadership and People
16:57 The Future of Retail and Investment Banking
24:15 The Sad Fate of Stewart's Company
26:23 The Changing Landscape of Investment Banking
29:57 Confidentiality in Deal-Making
33:44 The Future of Retail and Consumer Preferences
35:35 The Rise of Brand Aggregators
37:39 The Impact of Brand Aggregators on Competition
39:57 Advice for Young Professionals
42:43 Building Confidence and Resilience
45:39 The Importance of Giving Back
Video of this episode is here
Takeaways
The 2026 sector outlook provides insights into consumer spending trends.
Second order thinking is crucial for understanding market dynamics.
Walmart's strategic positioning highlights the importance of being a tech company.
Sustainability initiatives can lead to profitability in retail.
AI is reshaping consumer behavior and retail strategies.
Navigating tariffs requires strategic planning and adaptability.
Advanced manufacturing techniques are revolutionizing sustainability efforts.
Investment strategies must consider timing and market inflection points.
Change management is essential for businesses adopting AI technologies.
The future market outlook for 2026 suggests potential volatility but also growth opportunities.
Chapters
00:00 Connecting the Dots: Insights from Experience
03:58 The Evolution of Retail: AI and Market Strategies
07:54 Navigating Consumer Preferences: Lessons from Starbucks and Beyond
10:43 Resilience in Business: Learning from Failures
15:09 Cultural Insights: The Impact of Geography on Business
18:19 Innovations in Sustainability: The Future of Apparel
21:13 Investing in the Future: AI and Market Trends
24:52 Beverage Trends: The Shift in Consumer Habits
26:39 The Ritual of Chocolate and Consumer Behavior
29:52 AI's Impact on Investment and Business Models
32:57 Transforming Workflows with AI
36:34 Lightning Round: Insights and Reflections
41:56 AI's Role in Daily Life and Future Outlook
Video of this episode is here
Takeaways
AI is transforming the retail landscape significantly.
Jim Keyes' journey exemplifies the American success story.
Early jobs, like working at McDonald's, provide invaluable lessons.
Understanding consumer behavior is crucial for retail success.
Gasoline retail is a unique challenge due to its commodity nature.
Technology can enhance decision-making in retail environments.
Fresh and Easy's failure highlights the importance of local market understanding.
Change in retail is an opportunity for growth and innovation.
Imagination is essential for leaders in today's fast-paced environment.
AI has the potential to revolutionize industries and enhance human learning.
Chapters
00:00 Introduction and Background
02:36 Early Career and Lessons from McDonald's
05:33 Transition to Gulf Oil and Early Career Decisions
08:17 Journey to 7-Eleven and Strategic Planning
11:17 Understanding Retail Gasoline Business
13:50 Insights on Retail Strategy and Consumer Behavior
16:32 Technology's Role in Retail
19:13 Lessons from 7-Eleven's Success in Japan
22:02 Challenges Faced with Fresh and Easy
24:49 Conclusion and Future of Retail
25:01 The Fresh and Easy Experience
29:38 Lessons from 7-Eleven's Reinvention
32:42 The Importance of Product Assortment
34:58 Lightning Round Insights
37:37 The Future of Retail and AI
44:43 Harnessing AI for Human Advancement
Video of this episode is here
Takeaways
Modell's was started by my great grandfather in 1889.
Our whole business was centered around the customer.
Nike's shift to direct-to-consumer changed the landscape.
Private labels became essential for survival.
Under Armour struggled to break into footwear.
Customer loyalty is built through community engagement.
Facing bankruptcy taught us valuable lessons.
Health and wellness trends are reshaping retail.
Adaptability is crucial in the retail industry.
The most precious thing we have is time.
Chapters
00:00 The Legacy of Modell's Sporting Goods
03:10 Adapting to Change in Retail
05:49 Challenges in the Sporting Goods Industry
08:13 The Rise and Fall of Under Armour
10:48 Dix's Dominance in the Market
13:08 Facing Financial Challenges
15:49 Lessons Learned from Bankruptcy
18:24 The Importance of Community and Culture
22:47 Customer-Centric Retailing
25:17 The Importance of In-Store Experience
26:33 Health and Wellness Trends in Retail
28:45 The Role of YPO in Business Growth
32:13 Personal Resilience and Health Awareness
36:03 Lightning Round: Insights from a Retail Leader
Video version of this episode is here
Takeaways
Patrick Sobral's journey reflects the importance of connections in professional growth.
Transitioning to consulting offers unique challenges and opportunities.
Innovation should be a collective effort within organizations.
Startups must be patient and strategic when working with larger companies.
Foresight methodologies are essential for navigating uncertainty in business.
The consumer journey has evolved significantly with the rise of AI.
Education is crucial for consumers navigating product choices.
Managing information overload is a challenge in the age of AI.
Creating memorable experiences is key to successful consulting.
Continuous learning and sharing knowledge are vital for professional development.
Chapters
00:00 Introduction to Patrick Sobral's Journey
04:01 Transitioning to Consulting: A New Perspective
06:29 Overcoming Innovation Silos in Corporates
09:10 Advice for Startups Collaborating with Corporates
11:34 Navigating the Innovation Landscape
14:07 Upskilling in a Rapidly Changing Environment
16:46 The Evolving Consumer Journey in Beauty and Beyond
29:40 Memorable Experiences in Consulting
32:40 The Importance of Community and Conversations
33:56 Mindfulness in Professional Interactions
36:32 Insights Beyond Data
39:17 Embracing Uncertainty and Future Thinking
41:00 Rapid Fire Insights
47:29 Advice for Knowledge Sharing and Learning
Video version of this episode is here
Takeaways
Agentic AI is set to revolutionize retail by enabling seamless transactions within chat interfaces.
The integration of AI in shopping is becoming more prevalent, with major retailers like Etsy and Shopify leading the way.
Consumer trust in AI-driven shopping experiences is crucial for widespread adoption.
The future of shopping will likely involve personalized agents that cater to individual preferences and needs.
AI can enhance the shopping experience by providing tailored recommendations and price comparisons.
Drones and advanced delivery systems are emerging as viable options for last-mile logistics.
The distinction between GenAI and agentic AI is significant, with the latter capable of executing actions based on user input.
Retailers may need to adapt their strategies as AI changes consumer behavior and expectations.
The upcoming holiday season is expected to see a surge in agentic shopping as consumers seek value and convenience.
Trust and security will be paramount as consumers share personal information with AI shopping agents.
Chapters
00:00 The Rise of Agentic AI in Commerce
03:39 Consumer Behavior and AI Shopping Dynamics
05:43 Retailer Integration and Market Competition
08:21 Logistics and Delivery Innovations
11:05 Understanding Agentic AI vs. GenAI
13:27 Personal Shopping Agents and Future Trends
16:00 The Role of IoT in Shopping
18:11 Dynamic Pricing and Consumer Trust
20:54 The Future of Shopping and Consumer Experience
Video version is here
Takeaways
Elias Oxendine emphasizes the rapid pace at which Tractor Supply operates.
The culture at Tractor Supply encourages learning from failures.
Communication is crucial for cybersecurity professionals to convey technical concepts in business terms.
Trust is essential for maintaining customer relationships in cybersecurity.
Elias's journey from military intelligence to cybersecurity showcases the importance of diverse experiences.
The role of CISO has evolved significantly, especially in a franchise model.
AI is becoming increasingly important in cybersecurity and retail operations.
Employee education on cybersecurity must include safe browsing practices.
Partnerships with technology providers are vital for innovation and success.
The future of retail will be defined by experiential customer interactions.
Chapters
00:00 Introduction to Elias Oxendine and Nashville's Tech Scene
04:14 Understanding Tractor Supply: More Than Just Tractors
07:00 Elias's Journey: From Navy to Cybersecurity
09:48 The Influence of Military Discipline on Professional Life
12:31 Transitioning from GE to Yum: Challenges and Growth
15:26 The Evolving Role of CISO in Today's Digital Landscape
18:13 Navigating AI and Cybersecurity in Modern Business
20:48 Educating Employees on AI Usage and Governance
25:36 Engaging Learning Techniques
27:23 Establishing AI Governance
29:54 Edge Computing in Retail
33:11 Enhancing In-Store Experience
35:29 Cybersecurity and Trust
38:41 Evolving Technology Partnerships
45:13 Lightning Round Insights
Video version of this episode is here
Takeaways
Josh Horwitz is a serial entrepreneur with a focus on cybersecurity.
Bootstrapping businesses can lead to successful exits without external funding.
Product-market fit is crucial for entrepreneurial success.
Validating product ideas through low-cost market testing is essential.
Credential stuffing is a significant threat in cybersecurity.
Innovative solutions can turn attack vectors into defensive strategies.
The future of authentication is moving towards passwordless solutions.
User experience must be balanced with security measures.
Adaptive security is becoming increasingly important in technology.
Understanding customer needs is vital for product development.
Chapters
00:00 Introduction to Entrepreneurship and Background
02:42 Bootstrapping and Product-Market Fit
09:29 Cybersecurity Landscape and Credential Stuffing
14:57 The Future of Passwords and Authentication
22:49 Balancing Business Needs with User Experience
Video version of this episode is here
Takeaways
- The team is excited about upcoming grocery reports and innovations.
- AI tools are transforming the way retail professionals work.
- Holiday shopping is expected to grow by 3-3.5%.
- Consumer sentiment is cautious due to rising prices.
- Consumers are pulling holiday purchases forward to October.
- Supply chain disruptions may affect product availability.
- Weekly consumer surveys help gauge holiday spending expectations.
- Retailers are preparing for potential shortages this holiday season.
- CoreSight's reports are accessible to both members and non-members.
Chapters
00:00Introduction to Isla Meldon and Her Journey
03:31The Role of AI in Graphic Design
06:37Upcoming Reports and Innovations in Retail
10:28Introduction to Holiday Retail Trends
12:10Consumer Sentiment and Spending Expectations
14:44Supply Chain Dynamics and Product Availability
17:48CoreSight Research Insights and Reporting
Takeaways
Coresight Research provides insights from major retail events.
AI and tariffs are the two main topics in retail discussions.
Retailers are adapting to tariffs by innovating their supply chains.
Generative AI is changing content production in retail.
Retailers are focusing on data-driven decision-making.
Physical stores are regaining importance for younger consumers.
Innovation thrives in challenging environments.
Boards are increasingly educated about AI's potential.
Private label demand is rising due to tariffs.
E-commerce growth is expected despite tariff uncertainties. Experiential retail is essential for modern consumers.
Digital enhances the tactile experience of shopping.
Supply chains must adapt to the rapid changes in consumer behavior.
Gen Z values sustainability in their shopping habits.
Loyalty programs need to evolve beyond traditional models.
Live streaming is becoming a significant marketing tool.
The attention economy is reshaping how brands engage with consumers.
Retail media is increasingly becoming the dominant form of media.
Emotional connections with customers are crucial for brand loyalty.
AI will play a pivotal role in the future of commerce.
Chapters
00:00 Introduction to Retaili$tic and Shoptalk Fall
04:14 Key Themes: AI and Tariffs in Retail
14:00 Exploring AI Opportunities in Retail
19:33 Innovation Under Pressure in Retail
20:48 Experiential Retail: The New Paradigm
21:44 Transforming Supply Chains for Gen Z
24:19 Evolving Loyalty Programs and Customer Experience
27:10 The Rise of Live Streaming in Retail
30:22 Navigating the Attention Economy
32:11 Innovations in Retail Technology
36:31 The Future of AI in Commerce
Video version of this episode can be viewed here
Takeaways
Human capital is the best asset any company's got.
The customer was family to us; it's very personal.
Store experience is way under invested in today's environment.
Get relevant, and stay relevant without losing your heritage.
It's a tale of two halves in retail; careful planning is essential.
The world changes all the time; adapt to consumer expectations.
There's a lack of ability to plan in the current market.
Capitalize your business appropriately for your goals.
The inclusive market is complicated but has significant demand.
You can't just expand into being a general doctor; specialization is key.
Chapters
00:00 Michael Kaplan's Journey in Retail and Technology
07:40 Understanding the Underserved Customer
13:47 Challenges in the Inclusive Size Market
19:50 The Future of Inclusive Design
25:47 Marketing Evolution in Retail
33:50 The Evolution of Retail Strategies
34:46 Impact of Tariffs on Retail Planning
41:21 The Bifurcation of Retail Success
41:48 Historical Perspectives on Retail Changes
58:23 Capitalization and Business Strategy
58:55 Lightning Round Insights
Video version of this podcast is here.
Takeaways
Retail is currently in the spotlight due to changing consumer behaviors.
The evolution of retail requires looking at historical trends to predict future changes.
Convenience has shifted from traditional stores to online delivery services.
Consumer loyalty is declining as shoppers become more comfortable with multiple retailers.
The role of employees is crucial in enhancing customer experience in retail.
Membership models can create loyalty but may not be the only solution for retailers.
Owning real estate can provide long-term benefits for retailers compared to leasing.
Private equity plays a significant role in unlocking real estate value for retailers.
The future of commercial real estate is influenced by high interest rates and economic conditions.
Data centers are becoming increasingly important as businesses leverage technology.
Chapters
00:00 The Evolution of Retail and Real Estate
03:07 Consumer Behavior and Retail Dynamics
05:56 The Impact of Convenience Stores
09:01 Retailer Identity and Consumer Loyalty
12:05 The Role of Employees in Retail
14:51 Membership Models in Retail
17:39 Strategic Location Planning in Retail
20:53 The Future of Retail and Real Estate
23:52 Unlocking Real Estate Value in Retail
29:54 The Value of Real Estate Transactions
32:05 Regrets in Real Estate Monetization
35:11 Asset Class Perspectives
39:28 Demographic Shifts and Migration
45:36 Commercial Real Estate Challenges
49:18 The Future of Real Estate Innovations
The video version of this podcast is here
Takeaways
Shoptalk Fall focuses on immediate retail needs for the next six months.
Retail media is a significant topic but should not overshadow other strategic points.
The grocery industry is facing unique challenges compared to other retail sectors.
Generative AI is seen as a transformative technology for retail.
Supply chain agility is crucial in the current economic climate.
RFID technology is becoming essential for inventory management and loss prevention.
Retailers must balance short-term needs with long-term strategic planning.
The emotional connection with customers can drive brand loyalty.
New technologies are changing the landscape of retail, making old solutions relevant again.
Curiosity and openness to new ideas are vital for retail success.
Chapters
00:00 Introduction to Shop Talk Fall 2023
01:53 What's New at Shop Talk Fall
04:05 Expectations of Retailers and Brands
08:11 The Role of Retail Media
10:20 Retail Media Evolution in Grocery
12:18 Impact of New Technologies on CPG
15:39 Earnings Season Insights
19:20 Generative AI in Retail
24:01 Supply Chain Challenges and Innovations
30:23 Reviving Old Technologies in New Ways
33:47 Generational Shifts in Retail Engagement
36:03 Navigating Retail Choices and Consumer Preferences
36:42 Lightning Round: Buzzwords and Retail Recognition
39:57 Spotlight on Retail Turnarounds
43:52 Innovative Startups in Retail
46:05 Cities as Retail Inspiration
48:51 Defining Retail in a Changing Landscape
49:33 Memorable Moments in Retail Events
52:50 Personal Reflections on Career Paths
The video version is available here.
Takeaways
Rick Brindle emphasizes the importance of customer service learned from his early retail days.
The transition from retail to CPG requires understanding both sides of the business.
R&D in CPG is about anticipating consumer needs, not just product development.
On-shelf availability is crucial for maintaining customer loyalty.
Social media has transformed consumer-brand relationships, allowing for direct interaction.
Personalization in shopping experiences is more valuable than gamification.
The future of grocery shopping is influenced by technology and consumer preferences.
Online grocery shopping is growing, but challenges remain in product quality.
The retail industry offers diverse career paths beyond traditional roles.
Building relationships in retail is key to success and collaboration.
Chapters
00:00 The Journey Begins: From Retail to CPG
08:56 Navigating the CPG Landscape: Insights from P&G to Nabisco
16:10 R&D and Packaging: The Art and Science of Consumer Products
24:25 The Future of Retail: Technology, Media, and Consumer Relationships
29:13 The Evolution of Brand Loyalty
31:42 Consumer Behavior in Grocery Shopping
35:28 Personalization vs. Gamification in Retail
38:09 The Future of Online Grocery Shopping
42:02 The Complexity of Grocery Retail
45:16 Innovations in Product Development
49:07 The Role of Food Safety and Health
52:39 Advice for Future Retail Professionals
The video version of this podcast can be seen here.
Takeaways
Krystina transitioned from journalism to event management, finding commonalities in storytelling and connecting people.
The pandemic forced events to become more technology-driven and data-focused, enhancing attendee experiences.
In-person events are evolving, with a focus on meaningful interactions rather than just networking.
AI is rapidly changing the retail landscape, and many professionals are still figuring out how to adapt.
Building community is essential for success in retail, fostering authentic connections among individuals.
Resilience is key in overcoming professional challenges, as demonstrated by Krystina's experience with Tribe.
AI can be used in personal and professional contexts, helping individuals streamline tasks and enhance productivity.
The future of retail will involve integrating AI into various business models and strategies.
Authenticity in conversations helps build lasting relationships in business.
The pace of innovation requires continuous adaptation and learning in the retail industry.
Chapters
00:00 From Journalism to Event Management
04:04 The Evolution of Events Post-Pandemic
06:32 The Changing Landscape of In-Person Events
09:17 Navigating AI in Retail and Events
11:51 The Importance of Community in AI Adoption
14:32 Leveraging AI for Personal and Professional Growth
17:01 Real-World Applications of AI in Retail
27:24 The Importance of Case Studies in Tech
28:46 Navigating Challenges and Community Support
32:08 Resilience and Personal Growth
33:28 AI's Impact on Information Overload
35:50 Democratization of Business Opportunities
40:20 The Future of Retail and AI Integration
45:13 Lightning Round Insights
The video version of this podcast can be viewed here
Takeaways
Staying informed is crucial in retail.
Kevin transitioned from investment banking to entrepreneurship.
Pet ownership surged during COVID, creating market opportunities.
Building a brand from scratch involves emotional investment.
Education is key in promoting new pet nutrition products.
Innovating in pet nutrition can fill gaps in the market.
Digital marketing is challenging for new pet brands.
AI can enhance marketing and content development.
Exploring alternative sales channels is essential for growth.
Networking and building a team is vital for entrepreneurs.
Chapters
00:00 Kevin's Journey: From Investment Banking to Entrepreneurship
03:23 The Rise of Pet Ownership and Market Opportunities
05:43 Building a Brand from Scratch: The Emotional Journey
08:45 Innovating Pet Nutrition: The Case for Bone Broth
13:44 Navigating the Digital Marketing Landscape
18:39 Exploring Alternative Platforms for Growth
22:15 Leveraging AI in Business Operations
26:53 Future Growth: Omnichannel Strategies and New Product Development
35:30 Advice for Aspiring Entrepreneurs
Video version of this episode can be viewed here
Takeaways
Lori emphasizes the importance of teaching and helping others in her career.
Setting communication boundaries is crucial in a fast-paced work environment.
Doing what you love is essential for career satisfaction.
Lifelong learning is a continuous journey that should be embraced.
Self-driven motivation is a key trait employers look for in candidates.
Building character often comes from facing challenges without safety nets.
Having supportive friends is invaluable during tough times.
It's important to balance personal and professional life effectively.
Managing distractions is vital for maintaining productivity.
Adapting to life's changes is necessary for personal growth.
Chapters
00:00 Introduction to Retaili$tic Podcast
02:05 Lori Schaper's Journey in Tech and Education
09:00 Career Beginnings and Early Influences
11:31 Learning to Work with Others
12:31 The Importance of Lifelong Learning
13:49 Managing Distractions in a Digital Age
18:18 Establishing a Morning Routine
19:08 Balancing Physical and Mental Health
21:30 Reflections on Life Decisions
23:54 Advice for Graduating Students
Video version can be viewed here
Takeaways
Amazon Prime Day saw a significant increase in consumer spending compared to previous years.
Retail media plays a crucial role in helping brands get noticed on Amazon's marketplace.
Consumers are increasingly focused on basic needs rather than luxury items during shopping events.
Retailers are managing prices strategically to absorb costs and maintain consumer interest.
Membership programs like Amazon Prime and Walmart Plus are becoming essential for retailers.
Customer service quality is a key differentiator for retailers in a competitive market.
The trend of comparison shopping is growing among consumers, especially between Amazon and Walmart.
Retailers are leveraging technology and AI to improve efficiency and customer experience.
The impact of tariffs on consumer prices is a concern for retailers and consumers alike.
The future of retail may see tiered membership programs to cater to different consumer segments.
Chapters
00:00 The Dynamics of Prime Day Discounts
07:27 Retail Media and Brand Visibility
09:37 Innovations in Delivery: E-bikes and Instant Needs
11:59 Consumer Behavior: Shifts in Purchasing Trends
14:35 Retail Strategies: Managing Prices and Inventory
17:28 The Competitive Landscape: Walmart vs. Amazon
20:05 Customer Service: The Key to Retention
23:06 The Future of Grocery and E-commerce
25:49 Membership Models: The Next Frontier
31:08 Final Thoughts and Predictions
This is a video episode which you can watch here.
Takeaways
- Feinman transitioned from Bloomingdale's to Goodwill for a mission-driven role.
- Goodwill's technology was outdated, requiring significant upgrades.
- AI has transformed Goodwill's e-commerce operations, increasing efficiency.
- The demographic of Goodwill shoppers has shifted towards younger consumers.
- Goodwill uses data analytics to optimize store locations for donations and sales.
- E-commerce sales at Goodwill have increased by 25% year-over-year.
- The return rate for Goodwill's e-commerce is impressively low at 0.26%.
- Michael emphasizes the importance of testing new technologies before full implementation.
- Goodwill is exploring international shipping to expand its market.
- Leadership and innovation are crucial for adapting to retail challenges.
Chapters
00:00 This Week in Research: New Reports and Data
01:37 Feinman's Journey in Retail
04:05 Technology Roadmap at Goodwill
08:36 E-Commerce Strategy and Operations
12:19 The Future of E-Commerce and AI Innovations
18:25 Challenges and Opportunities in Retail Technology
25:00 Consumer Behavior and Returns Management
30:48 Innovation and Leadership in Retail
37:15 Conclusion and Future Outlook
This is a video podcast episode, which you can watch here.
Read Coresight Research reports on sustainability and AI in retail.
Visit the Retail Technology Hub to explore reports, data and competitive landscapes on technology.
Takeaways
- BTS is the second largest retail season after winter holidays.
- Total BTS spending is set to total around $38 billion this year.
- Families are focusing more on essential items and discounts for BTS shopping.
- Retailers are adjusting strategies to capture budget-conscious shoppers.
- Economic indicators show mixed signals but overall consumer spending remains resilient.
- New tariffs are significantly impacting retail pricing and supply chains.
- Retailers are diversifying sourcing to mitigate tariff impacts.
- Category-specific strategies are crucial for navigating the BTS season.
- Communication of value and pricing transparency is key for retailers this season.
- Retailers should remain agile and data-driven to adapt to changing consumer behavior.
Chapters
00:00 This Week in Research: New Reports and Data
02:03 The Importance of BTS for Retailers
03:35 Consumer Spending Trends and Categories
07:12 Economic Indicators and Consumer Behavior
11:51 Impact of New Tariff Regime on Retail
20:53 Retail Strategies Amid Tariff Challenges
24:08 Category-Specific Retail Strategies
34:11 Final Thoughts and Future Outlook
Check out the Coresight ResearchUS Back to School series of reports to dive into US consumers' shopping expectations for the BTS season in more detail.
This is a video podcast episode, which you can watch here.
Takeaways
- Data is integral to matching suppliers with retailers.
- Fit challenges in merchandising are both physical and technological.
- Retailers are increasingly adopting direct-to-consumer strategies.
- Physical retail spaces are evolving into showrooms and experience centers.
- Retail media is shifting toward more personalized and generative approaches.
- Marketplace strategies allow retailers to experiment with inventory models.
- Tech-first approaches are essential for modern retail operations.
- Market uncertainties are driving retailers to explore new categories and suppliers.
- Collaboration between brands and retailers is becoming more critical for success.
Chapters
00:00 This Week at Coresight Research: New Reports and Data
03:01 The Role of Merchandising in Retail
06:05 Understanding Fit: Technology and Product
09:10 Challenges in Product Assortment and Profitability
12:03 The Blurring Lines Between Retailers and Brands
15:09 The Future of Physical Retail Spaces
17:52 The Evolution of Retail Media
20:54 Marketplace Strategies and Inventory Management
23:58 Tech-First Approaches in Retail
27:08 Navigating Market Uncertainties
29:57 Final Thoughts and Predictions for 2025
Dive further into retail challenges and tech-driven solutions with the recent, in-depth report from Coresight Research and Rithum: Unlocking Success: The Pathway to Profitability for US Brands and Retailers
This is a video podcast episode, which you can watch here.
Takeaways
- Retailers are increasingly investing in technology and transformation.
- Store intelligence technology is crucial for operational efficiency.
- AI and automation are addressing major retail challenges.
- Visibility into store operations is lacking for many retailers.
- Robotics and AI are becoming essential in physical stores.
- Employee satisfaction improves with the adoption of technology.
- Retail media networks are evolving rapidly in the industry.
- Understanding the root cause of shrink is vital for retailers.
- Data-driven decision-making is key to optimizing operations.
- The future of retail is leaning toward an AI-first approach.
Chapters
00:00 This Week in Research: New Reports and Data
01:37 The Evolution of In-Store Retail Technology
03:24 The Impact of Technology on Retail Operations
07:22 Understanding Store Intelligence and Its Benefits
11:21 The Role of Robotics and AI in Retail
15:56 Connecting Data to Business Processes
18:28 Enhancing Employee Satisfaction and Customer Experience
20:05 The Importance of Visibility in Store Operations
22:51 Addressing Shrink and Inefficiencies in Retail
25:00 The Rise of Retail Media Networks
30:38 The Future of Retail Technology and AI
Read the latest annual study from Coresight Research and Simbe, published in June 2025, to dive into the dawn of new-age stores.
Takeaways
- The Coresight Research conference: NextGen 2025 is set for June 23.
- The event will focus on the integration of retail and real estate.
- AI is reshaping the beauty industry and retail strategies.
- Retailers are cautious about adopting AI technologies.
- Data plays a crucial role in understanding consumer behavior.
- Challenges like organized retail crime (ORC) need collaborative solutions.
- Food courts are becoming significant revenue sources for malls.
- The NextGen 2025 conference will feature diverse speakers from various sectors.
- Innovations in last-mile delivery are essential for retail success.
- Retail media and data monetization are key growth areas.
Chapters
00:00 This Week in Research: New Reports and Data
02:30 Exploring the Coresight Research NextGen 2025 Conference Agenda and Key Themes
03:23 The Importance of Retail and Real Estate Integration
06:37 Challenges in Retail: Crime, Data and AI
09:52 Innovations in Retail Real Estate and Last-Mile Delivery
Register now for NextGen 2025: Retail, Real Estate & the New Consumer!
Takeaways
- AI is becoming a significant focus for global retailers.
- The relationship between consumers and brands is evolving.
- Livestreaming is more about discovery in the West.
- Storytelling remains a crucial aspect of brand marketing.
- Everything can be a selling opportunity in retail.
- Monetizing consumer attention is a growing trend.
- The consumer journey is changing with technology.
- Understanding consumer behavior is essential for success.
- The right product at the right time is key to retail success.
- Collaboration among brands is becoming more common.
Chapters
00:00 Introduction to NRF APAC 2025
01:56 The Role of AI in Retail
06:04 Evolving Consumer Transactions
12:04 Creative Marketing Strategies
15:24 Future of Retail and Consumer Engagement
- Don't miss Weinswig speaking at the event! Join us to delve into the transformative impact of social commerce and artificial intelligence (AI) on the retail industry.
Takeaways
- The AAFA conference focused heavily on tariffs and their impact on supply chains.
- Manufacturers are diversifying their supply chains to mitigate risks.
- Companies are looking to increase agility in manufacturing strategies.
- Collaboration and communication are crucial for managing tariff impacts.
- Sustainability can drive cost reduction while meeting ESG goals.
- World Retail Congress highlighted a shift toward more resilient supply chains.
- Retailers are focusing on building tighter relationships with top suppliers.
- Sustainability discussions have matured to include financial considerations.
- AI is being leveraged for contract management and climate control in real estate.
- Creating seamless shopping experiences is essential for customer retention.
Chapters
00:00 Navigating Tariffs and Supply Chain Strategies
06:08 Insights from World Retail Congress
11:57 AI Innovations in Real Estate
18:09 Enhancing Customer Experiences in Retail
- Coresight Research premium subscribers can read our top takeaways from World Retail Congress in our event coverage report: World Retail Congress 2025 Insights: Consensus on Tariffs Floor, AI Risks in Adaptive Apparel, Smart Scaling in Focus
- Read more insights on AI, tariffs and sustainability with in-depth reports from Coresight Research.
Takeaways
- AI tools are revolutionizing real estate management.
- Video analytics provide real-time insights into customer behavior.
- RF analytics track customer journeys without compromising privacy.
- Generative AI streamlines leasing processes and document management.
- AI enhances tenant support through chatbots and automated responses.
- Smart building technology improves energy efficiency and maintenance.
- Data-driven decisions lead to better tenant mix and pricing strategies.
- AI can predict maintenance needs, reducing downtime.
- Investing in technology yields tangible ROI for mall operators.
- The future of malls is as a data-driven ecosystem.
Chapters
00:00 This Week in Research: New Reports and Data
02:11 The Impact of Video Analytics on Malls
07:08 Understanding RF Analytics and Its Benefits
12:26 Generative AI: Transforming Leasing and Operations
18:35 Smart Building Management with AI and IoT
23:20 Conclusion: The Future of Data-Driven Malls
Read more on this topic with the full report from Coresight Research: RetailTech: Three Technologies Landlords Can Use to Take Malls to the Next Level
Takeaways
- Singles' Day started as an informal celebration for singles in China.
- Alibaba transformed Singles' Day into a massive shopping event in 2009.
- The festival now surpasses Black Friday and Cyber Monday in sales.
- Consumer behavior is shifting toward value-add promotions, not just discounts.
- Outdoor sportswear saw a 70% increase in sales during Singles' Day 2024.
- Engagement metrics are becoming more important than gross merchandise value.
- Logistics and supply chain management are critical for Singles' Day success.
- The festival's influence is spreading to Southeast Asia and beyond.
- Brands need to prepare early and differentiate their offerings.
- Monitoring consumer sentiment is key for predicting sales outcomes.
Chapters
00:00 This Week in Research: New Reports and Data
02:14 The Evolution of Singles' Day: From Celebration to Shopping Bonanza
04:44 Recent Trends and Spending Patterns During Singles' Day
09:05 Shifts in Consumer Behavior and Preferences
13:15 Looking Ahead: Expectations for Singles' Day 2025
18:10 Global Influence of Singles' Day Beyond China
22:25 Final Thoughts and Key Takeaways for Brands
Dive into our comprehensive insights with the new research report: How Will Tariffs Impact China’s Singles’ Day 2025? Six Months To Go—What Brands and Retailers Need to Know
This report is available exclusively for Coresight Research premium subscribers. To become a premium subscriber, email contactus@coresight.com.
Takeaways
- US consumers are hyper-focused on value right now.
- 59% of consumers prefer retailers offering personalized deals.
- 44% of consumers are switching to generic or store brands.
- 38% are sticking strictly to their shopping list.
- Consumers are pivoting to cooking at home.
- Tariffs could cost the foodservice sector over $12 billion.
- Retailers are expanding their private-label offerings.
- Technology is going to play a bigger role in retail.
- Value will remain front and center throughout 2025.
- Economic pressures can spark unexpected innovation.
Chapters
00:00 This Week in Research: New Reports and Data
02:12 Shifts in Grocery Shopping Habits
05:09 Impact of Inflation on Dining Out
06:30 Effects of New Tariffs on Grocery Prices
08:38 Retailer Strategies in Response to Consumer Shifts
10:15 Future Trends in Grocery Retailing
For more on this topic, read the full report from Coresight Research: Tariff Anxiety Hits the Supermarket: US Consumers Turn Cautious When Shopping for Groceries.
Takeaways
- Costco leads the warehouse club sector with $184 billion in revenue.
- Sam's Club targets younger shoppers with tech innovations.
- Demographics play a crucial role in warehouse club success.
- Costco's brand loyalty is a significant competitive advantage.
- Sam's Club's tech appeals to convenience-driven millennials.
- Omnichannel strategies are essential for modern retailers.
- Both companies are expanding their store footprints in the US.
- Costco's affluent customer base provides resilience in downturns.
- Walmart's resources enhance Sam's Club's operational efficiency.
- Retailers must adapt to digital trends to remain competitive.
Chapters
00:00 This Week in Research: New Reports and Data
03:04 Costco vs. Sam's Club: Market Overview
05:53 Strategies and Innovations: Costco's Edge
08:56 Demographics and Consumer Behavior
09:49 Future Outlook: E-Commerce and Technology
Dive into our data-driven insights in more detail in the full report: Head-to-Head in US Warehouse Club Retailing: Costco vs. Sam’s Club
Takeaways
- Sustainability can enhance profitability, not hinder it.
- Technological advancements can significantly reduce returns.
- Accurate demand forecasting is crucial for minimizing food waste.
- The circular economy offers a sustainable alternative to fast fashion.
- Retailers can leverage clean energy technologies for operational efficiency.
- Consumer preferences are shifting toward sustainable brands.
- Sourcing from sustainable factories can improve environmental impact.
- AI (artificial intelligence) and machine learning can optimize inventory management.
- Embracing sustainability can lead to better customer service and reduced costs.
Chapters
00:00 This Week in Research: New Reports and Data
02:58 The Intersection of Profitability and Sustainability
06:02 Technological Innovations in Returns Mitigation
09:00 Sourcing and Manufacturing for Sustainability
12:01 Addressing Food Waste in Grocery Retail
14:56 The Circular Economy and Its Impact
18:02 Clean Energy and Technological Advancements
For more on this topic, read the new report from Coresight Research, Keeping Green While Saving Green: Five Areas for Technology-Driven Sustainability in 2025.
You can watch the video version of this podcast here.
Takeaways
- There has been a consistent flight to value in retail.
- Walmart's performance is influenced by tariff impacts.
- Consumers are shifting spending toward brands they trust.
- Retail strategies differ significantly among major players.
- Holiday inventory management is becoming increasingly complex.
- Dependence on China for manufacturing remains a critical issue.
- Economic volatility creates uncertainty in the market.
- Retail prices are expected to rise due to increased costs.
- Technology will play a crucial role in retail's future.
- Adaptability is essential for success in a changing market.
Chapters
00:00 This Week in Research: New Reports and Data
00:25 Navigating Supply Chain Challenges
06:20 Retail Strategies in a Volatile Market
12:15 The Impact of Tariffs on Consumer Behavior
17:38 The Future of Retail Technology
21:05 Adapting to Change in Retail
Read all Coresight Research coverage of tariffs here.
Takeaways
- Shoptalk Spring featured a disco-themed atmosphere and discussions on the golden age of retail.
- Personalization is becoming a key focus for retailers, enhancing customer engagement.
- Gen Z is showing renewed interest in shopping at malls following the pandemic.
- Networking events are crucial for building relationships in the retail industry.
- Retailers face unique challenges, such as those in military retail environments.
- Geographic differences impact retail strategies and customer preferences.
- Customer experience is paramount, with calls for dedicated experience officers in retail.
- The physical store remains a vital destination for consumers, not just a transactional space.
- Experiential retail is evolving, integrating technology to enhance customer interactions.
- Retailers must blur the lines between online and offline experiences to meet customer expectations.
Chapters
- 00:00 Welcome to Retaili$tic
- 00:48 Experiencing Shoptalk Spring
- 03:10 The Golden Age of Retail
- 04:55 Innovative Expo Center Highlights
- 07:11 The Rise of Personalization
- 10:28 Gen Z's Return to Malls
- 11:27 Networking and Client Connections
- 12:38 Unique Retail Challenges in the Navy
- 14:23 Geographic Variations in Retail
- 18:03 The Importance of Customer Experience
- 20:31 The Store as a Destination
- 22:48 Experiential Retail Trends
- 25:51 The Blurred Lines of Retail
- 27:44 The Role of Technology in Retail
- 30:26 Mindshare and Customer Engagement
- 32:23 Innovative Retail Media Strategies
- 34:10 The Future of Retail Technology
- 35:53 Upcoming Events and Closing Thoughts
Coresight Research is a research partner of Shoptalk Spring 2025. Read all our coverage of the event here.
Takeaways
- The UK economy is expected to grow only 1% this year.
- Overall consumer sentiment in the US has declined sharply since January.
- Sentiment among high-income consumers has slightly improved recently.
- Survey data show optimism for upcoming holidays but caution for the future.
- Dollar Tree, Inc.'s divestment of Family Dollar aims to focus on profitability.
- Family Dollar shoppers are typically more urban and lower-income.
- Retailers must navigate uncertainty with strategic technology investments.
Chapters
00:00 This Week in Research: New Reports and Data
02:42 UK Economic Overview and Consumer Sentiment
03:56 US Consumer Sentiment Trends and Spending Expectations
07:56 Dollar Tree's Strategic Move and Market Insights
Read our comprehensive reports on the topics covered in this episode:
- Seasonal Shopping, 2Q25—Expectations for Easter, Memorial Day, Mother’s Day, Father’s Day; Plus, Holiday 2025 Plans: US Consumer Survey Insights Extra
- Dollar Tree To Divest Family Dollar: Here’s What It Means—Consumer + Real Estate Data Analysis
Takeaways
- Unified commerce connects backend systems with front-facing channels.
- Consumers expect a seamless shopping experience across all channels.
- Mobile apps are essential for loyalty and customer engagement.
- Unified commerce helps retailers meet customers wherever they are.
- Data integration is crucial for personalized customer experiences.
- Retailers must unify their channels to remain competitive.
- A clear strategy and roadmap are essential for successful unified commerce execution.
- Data quality and management are foundational to unified commerce success.
- Customer-centric approaches are vital for enhancing the shopping experience.
- Retailers must adapt to changing consumer expectations and preferences.
- Unified commerce is not optional; it is essential for retail survival.
Chapters
00:00 This Week in Research: New Reports and Data
02:05 Understanding Unified Commerce
04:58 Consumer Behavior and Channel Integration
05:30 The Role of Mobile Apps and Social Commerce
06:32 Commerce Infrastructure Solutions
12:15 Customer Experience and Engagement Solutions
18:05 Shopper Data Integration Solutions
25:12 Sales and Operations Solutions
27:09 Unified Commerce: The Backbone of Retail Operations
29:51 Supply Chain and Inventory Management: Ensuring Availability
36:47 Challenges in Implementing Unified Commerce
47:06 Strategies for Executing Unified Commerce
53:43 The Future of Unified Commerce: Adapting to Change
Discover technology companies globally that provide unified commerce solutions with the Retail-Tech Landscape: Unified Commercefrom Coresight Research.
Takeaways
- The retail landscape is rapidly evolving with new technologies.
- Customer centricity is a key focus for retailers today.
- AI is transforming how retailers operate and engage with customers.
- Startups are crucial for innovation in the retail sector.
- Shoptalk Spring will feature diverse topics relevant to retail.
- Balancing customer experience with operational efficiency is essential.
- The "Shark Reef" Startup Pitch highlights emerging retail-tech solutions.
- Retailers must adapt to changing consumer behaviors and preferences.
- Networking at conferences can lead to valuable insights and partnerships.
- Planning and flexibility are key to maximizing conference experiences.
Chapters
00:00 This Week in Research: New Reports and Data
02:14 Shoptalk Spring Conference Overview
03:55 Roquan Lucas: Background and Role at Shoptalk
06:38 Consumer Behavior and Content Evolution in Retail
09:09 Customer Centricity: A Key Theme for Shoptalk Spring
11:41 Startup Pitch: Innovations in Retail Technology
15:34 Balancing Customer Experience and Operational Efficiency
19:26 The Role of AI in Retail Transformation
23:21 Maximizing Your Experience at Shoptalk
26:37 Conclusion and Final Thoughts
More on Shoptalk Spring 2025:
- For more on the Startup Pitch event, read our preview report.
- Essential Guide to Shoptalk Spring 2025: Navigating the Future of Customer-Centric Retail with AI and Unified Commerce
- Read our Innovator Profiles and look out for our daily coverage of Shoptalk Spring 2025 here.
Takeaways
- Unified commerce enhances the customer shopping experience.
- Brand storytelling is essential for consumer loyalty.
- Generative AI transforms search capabilities in retail.
- Retail media is a growing revenue stream for retailers.
- AI helps in demand forecasting and inventory management.
- Seamless consumer journeys are crucial for modern retail.
- Authenticity in branding is expected by today's consumers.
- Retail technology is evolving rapidly with new innovations.
- Shoptalk Spring will showcase leading-edge retail trends.
Chapters
00:00 This Week in Research: New Reports and Data
02:25 Coresight Research's Role and Responsibilities
03:54 Key Themes of Shoptalk Spring
04:52 Unified Commerce: The Future of Retail
07:06 Brand Storytelling and Consumer Engagement
08:12 Generative AI and the Evolution of Search
10:02 Leveraging New Technologies in Retail
12:30 The Rise of Retail Media
13:49 Keynote Highlights and Conference Insights
Related research:
- Essential Guide to Shoptalk Spring 2025: Navigating the Future of Customer-Centric Retail with AI and Unified Commerce
- Catch up on insights from previous Shoptalk events and look out for our daily coverage of Shoptalk Spring 2025 here.
- Meet the Coresight Research team at Shoptalk Spring 2025.
Takeaways
- Walmart dominates food shopping across all US regions.
- Whole Foods Market has the strongest urban shopper base.
- Regional preferences significantly influence shopping patterns.
- Amazon performs better in urban areas, while Walmart excels in rural markets.
- Macy's has a concentrated urban consumer base, aligning with its strategy.
- Temu is gaining traction in urban markets with aggressive pricing.
- Retailers need to tailor strategies to regional shopping behaviors.
- The urban-versus-rural divide is growing in retail.
- Differentiation is crucial for retailers to stand out.
- Understanding local preferences can enhance retail success.
Chapters
00:00 This Week in Research: New Reports and Data
01:29 Geography's Influence on Food Shopping Patterns
03:44 Nonfood Shopping Dynamics and Regional Variations
05:37 Emerging Competitors in the Retail Space
06:28 Key Takeaways for Retailers
Dive into our full survey analysis: Where Shoppers Live vs. Where They Shop: US Consumer Survey Insights Extra
Takeaways
- The US retail market is valued at about $5.3 trillion and is growing.
- Smaller store formats are gaining popularity due to convenience.
- Technology is enhancing operational efficiency in retail.
- Experiential retail is becoming crucial for attracting customers.
- International retailers are expanding their presence in the US market.
- Retailers are rethinking the balance between DTC (direct-to-consumer) and wholesale.
- Physical stores serve multiple roles beyond just sales.
- Consumer preferences are shifting toward immersive shopping experiences.
- Retailers need to adapt to technological advancements.
- The future of retail includes a blend of digital and physical experiences.
Chapters
00:00 This Week in Research: New Reports and Data
02:55 Current State of the US Retail Market
03:10 Emerging Trends in Retail Real Estate
06:10 The Role of Technology in Retail
07:33 Experiential Retail and Immersive Experiences
09:40 International Retailers Entering the US Market
11:39 Recommendations for Retailers in an Evolving Landscape
Complementing this episode of Retaili$tic, look out for our upcoming report detailing trends and developments in the US retail real estate landscape, which will publish soon on coresight.com. Uncover more insights on real estate and technology from Coresight Research.
Takeaways
- AI, machine learning and automation are reshaping grocery shopping.
- Demand forecasting is critical for managing perishable goods.
- Smart shopping carts enhance the shopping experience and data collection.
- Personalization through AI drives customer satisfaction and loyalty.
- Electronic shelf labels (ESLs) reduce pricing errors and paper waste.
- The grocery industry is moving toward a connected ecosystem.
- Retailers must adapt to technological advancements to remain competitive.
- Consumer expectations are shifting towards seamless shopping experiences.
- Investments in technology must demonstrate clear value to grocers.
- The future of grocery shopping will prioritize customer experience and innovation.
Chapters
00:00 This Week in Research: New Data and Reports
02:32 The Role of AI and Automation in Grocery Shopping
05:49 Demand Forecasting and Inventory Management
07:05 Smart Shopping Carts: Revolutionizing the Shopping Experience
14:15 Personalization and ESLs
17:05 The Future of Grocery Shopping and Retail Adaptation
Dive into our comprehensive research report on this topic: AI Underpins the Tech-Driven Shift in US Grocery, from Smarter Forecasting to Faster Checkout
Takeaways
- Tariffs are expected to negatively impact the economy and personal finances.
- Consumers are largely negative about the effects of tariffs.
- 61% of US consumers believe that tariffs will lead to higher prices.
- Retailers are diversifying their sourcing to mitigate tariff risks.
- The closure of the "de minimis" loophole poses a threat to cross-border retailers.
- Companies such as Temu are subsidized to maintain competitive pricing.
- Retailers are pulling forward inventory to avoid tariffs.
- The toy industry is particularly vulnerable to tariff impacts.
- Shein and Temu are adapting their business models to remain competitive.
- Overall sentiment toward tariffs is predominantly negative among US consumers.
Chapters
00:00 This Week in Research: New Reports and Data
02:28 Focus on China Tariffs and Their Implications
06:20 Consumer Sentiment Regarding Tariffs
08:39 Retailers' Perspectives on Tariffs and Strategies
Read more on how the new tariffs are impacting consumer sentiment and the retail market.
Takeaways
- Store closures in the US reached 7,400 in 2024, the highest level since 2020.
- Inflation continues to affect consumer spending, particularly among lower-income groups.
- Legacy retailers are reshaping their store footprints to adapt to changing consumer habits.
- The home goods sector faced significant challenges due to a weak housing market.
- Discount stores experienced unusual closures, with major players like Big Lots and Family Dollar closing numerous locations.
- Apparel continues to see store closures as the sector adjusts to market demands.
- Retail drugstores such as Walgreens and CVS are also closing hundreds of stores as they reshape their estates.
- In 2025, US store closures are set to increase further, with early indicators showing a strong start to the year.
- The UK retail market is facing significant challenges, with closures expected to rise in 2025.
- Consumer sentiment in the US remains positive, contrasting with the pessimistic outlook in the UK.
Chapters
00:00 This Week in Research: New Reports and Data
02:52 Store Openings and Closures in 2024
07:19 Sector-Specific Challenges and Trends
10:23 Square Footage and Retail Space Dynamics
12:48 Predictions for 2025: Store Closures and Market Outlook
17:50 Comparative Analysis: US vs. UK Retail Markets
Dive into the full details of store closures and openings in the US and the UK with our comprehensive reports:
- Store Tracker Extra: US Store Openings and Closures 2024 Review and 2025 Outlook
- Store Tracker Extra: UK Store Openings and Closures—2024 Review and 2025 Outlook
Takeaways
- AI was a major focus at CES 2025.
- CES has expanded its focus beyond consumer electronics.
- AI agents can perform tasks on behalf of humans.
- Delta Air Lines is leveraging AI for customer service.
- AI models require significant training data.
- Retail technology is evolving with immersive experiences.
- Empowering retail associates with AI improves service.
- The future of retail will heavily involve AI applications.
- AI is transforming supply chain management.
- Physical stores still account for 80% of retail sales.
Chapters
00:00 Introduction to CES and Retail Technology
08:30 The Future of AI in Retail
Read all Coresight Research coverage of CES 2025.
Takeaways
- Retail predictions for 2025 highlight significant changes in consumer behavior.
- Proposed tariffs could lead to higher costs in the supply chain.
- UK retail will see cautious consumer spending in 2025.
- Quick commerce is set to expand into tier 2 and tier 3 cities in India.
- Kirana stores need to adopt digital strategies to compete.
- China's retail market is projected to grow significantly in 2025.
- Experiential shopping is becoming a key focus for Chinese consumers.
- AI technology is transforming retail interactions and experiences.
- The PingTee trend offers luxury quality at lower prices.
- Physical retail spaces are evolving into immersive experiences.
Chapters
00:00 This Week in Research: New Reports and Data
02:30 UK Retail Trends and Predictions
05:27 India's Retail Landscape and Quick Commerce
12:02 China's Retail Market: Opportunities and Challenges
Dive into our predictions for these retail markets in our comprehensive research reports:
- Retail 2025: UK Retail Predictions
- Retail 2025: India Retail Predictions
- Retail 2025: China Retail Predictions
Takeaways
- 2025 is set to bring significant changes in retail.
- AI (artificial intelligence) technology is becoming increasingly integral to retail operations.
- Beauty sector growth will be driven by its affordability and wellness focus.
- E-commerce sales in the US are forecasted to reach $1.2 trillion.
- Apparel and footwear sales are expected to see moderate growth.
- Home-improvement retail is recovering from a challenging 2024.
- China's luxury market share is anticipated to rise significantly.
- The resale market for luxury goods is growing rapidly.
- Retail media networks must develop strong technical capabilities.
- Consumer preferences are shifting toward premium and sustainable products.
Chapters
00:00 Introduction to Retail 2025 Outlook
04:18 Beauty Sector Predictions for 2025
06:10 E-commerce Trends and Projections
09:30 Apparel and Footwear Market Insights
10:56 Home-Improvement Sector Analysis
13:22 Luxury Market Trends and Predictions
Read our Retail 2025 Sector Outlooks: Ebookto dive into prospects for retail in 2025.
Takeaways
- The US CPG sector is projected to grow by 3.2% in 2025.
- Consumers will continue to seek value and promotions in CPG products.
- Mass merchants and warehouse clubs are expected to grow by 4.8% in 2025.
- Grocery retail is anticipated to grow by 3.1%, driven by grocery inflation.
- Department stores are facing a decline of 4.8% due to competition from online retailers.
- Drugstore sales are expected to increase by a low single-digit percentage in 2025.
- Health and wellness products will be key drivers for drugstore sales growth.
- Warehouse clubs are outperforming discount stores due to value perception.
- Amazon's multi-channel grocery model will continue to disrupt the market.
- CVS and Walgreens are facing challenges from non-traditional pharmacies and online players.
Chapters
00:00 2025 CPG Sector Outlook
02:22 Mass Merchants and Warehouse Clubs Predictions
04:45 Grocery Store Trends for 2025
07:06 Department Store Challenges and Opportunities
08:30 Pharmacy and Drugstore Market Insights
Read our Retail 2025 Sector Outlooks: Ebookto discover the prospects for retail in 2025.
Takeaways:
- The pandemic accelerated the shift to online shopping.
- Experiential retail is becoming crucial for consumer engagement.
- AI is integral to product development and marketing strategies.
- Digital asset management enhances efficiency in marketing campaigns.
- Emerging brands are leveraging technology to compete with larger retailers.
- SEO is evolving with Gen Z's shopping habits.
- Sustainability is a key focus for consumers and brands alike.
- The role of chief AI officers is expected to grow in retail.
- Storytelling can strengthen consumer-brand relationships.
- Retailers must adapt to remain competitive in a changing market.
Chapters
00:00 Introduction to Retaili$tic and Anna Beller
01:07 The Impact of Store Closures on Retail
02:54 Experiential Retail: Trends and Innovations
07:27 AI in Retail: Opportunities and Challenges
10:39 The Role of Digital Asset Management
15:51 The Changing Landscape of E-commerce
18:37 SEO in AI and the Future of Online Shopping
20:45 The Importance of Innovation in Retail
23:18 Sustainability and Consumer Engagement
26:37 Looking Ahead: Events and Future Trends
Takeaways
- Retail media is set to grow significantly through 2028.
- E-commerce marketplaces are gaining share in the retail landscape.
- In-store technologies will enhance customer experiences.
- GenAI will transform retail operations and decision-making.
- GLP-1 drugs are changing consumer demand and preferences.
- Unified commerce will create seamless shopping experiences.
- Retailers need to adapt to changing consumer behaviors.
- Data-driven strategies are essential for retail success.
- Consumer resilience is evident during the holiday season.
Chapters
00:00 This Week in Research, Highlighting Retail 2025 Outlooks and Holiday Insights
02:18 Key Predictions for Retail in 2025
15:11 Deep Dive into Retail Predictions
23:46 Conclusion and Future Outlook
This week's episode of Retaili$tic offers highlights from Coresight Research's Retail 2025 report detailing our predictions for US retail. Premium subscribers can read that report in full here.
Takeaways
- Mixed-use developments are becoming increasingly popular.
- Dollar stores are facing significant challenges and changes.
- AI technology is crucial for personalization in retail.
- Consumer behavior is evolving, with Gen Z leading the way.
- Retailers are making more conscientious decisions in site selection.
- The impact of GLP-1 on consumer habits is noteworthy.
- The retail landscape is continuously evolving, presenting new opportunities.
Chapters
00:00 This Week in Research, Highlighting Retail 2025 Outlooks and the Collapse of the Kroger-Albertsons Merger
02:49 Exploring Mixed-Use Developments
06:12 Challenges in the Dollar Store Industry
09:31 The Role of AI in Retail
11:23 Evolving Consumer Behavior and Predictions for 2025
Takeaways
- The Coresight Research Retail 2025 series has launched with predictions for US retail.
- Responsible AI is crucial for corporate decision-making.
- Unified commerce is a key goal for retailers.
- Cultural innovation is essential for employee engagement.
- There is a clear need for supply chain optimization.
- The retail landscape is filled with opportunities for growth.
Chapters
00:00 This Week in Research, Highlighting Retail 2025 Predictions
02:44 Insights from the Legends of Commerce Conference
03:42 Exploring AI and Retail Technology
06:49 Cultural Innovations in Retail
08:41 Creative Solutions and Custom Fit in Retail
09:35 Future of Retail: Predictions and Insights
For more on Legends of Commerce, read the free and premium coverage reports from Coresight Research, and view our free infographic.
Takeaways
- Black Friday sales increased by 3.4% year over year, exceeding forecasts.
- The holiday shopping season is now more experiential and omnichannel.
- Retailers that enhance customer experience see better outcomes.
- Consumers are shopping more intentionally this year, focusing on value.
- Gen Z shoppers prefer physical stores over online shopping.
- Malls are becoming social hubs for friends and family gatherings.
- Execution in stores like Home Depot and Lowe's was impressive.
- Target's marketing strategies, like the Taylor Swift book, were effective.
- Weather conditions will impact shopping behavior this season.
- The holiday season is expected to be strong despite fewer shopping days.
Chapters
00:00 This Week in Research, Highlighting Selected Retail Trends and Holiday Insights
02:54 Black Friday Performance and Trends
06:11 In-Store Experiences and Observations
09:06 Consumer Behavior and Mall Dynamics
11:59 Key Takeaways and Future Outlook
Read more on Black Friday from Coresight Research.
Takeaways
- Holiday shopping is heating up, with nearly three in five consumers shopping.
- Brands are leveraging social media for holiday marketing strategies.
- The Legends of Commerce event will feature industry leaders discussing key trends such as responsible AI and retail media.
- AI is becoming a critical component in retail strategies.
Chapters
00:00 This Week in Research, Highlighting Selected Retail Trends and Holiday Insights
02:50 Legends of Commerce Event Overview
05:52 Conference Highlights and Keynote Speakers
11:52 Future of Retail and AI Discussions
Read our preview report for Legends of Commerce: Content & Cocktails!
Takeaways
The toy industry is experiencing positive sales trends this holiday season.
Consumer focus is shifting towards price-sensitive toy options.
The creator economy is influencing retail strategies and consumer engagement.
Niche brands are gaining traction among consumers seeking unique products.
The Ozempic economy highlights concerns around obesity and consumer health.
Retail as a service is emerging as a significant business model.
AI is essential for effective inventory management and demand forecasting.
Digital asset management is crucial for optimizing content and marketing efforts.
Understanding consumer behavior is vital for successful holiday sales.
The holiday season represents a critical sales opportunity for retailers.
Chapters
00:00 Introduction to Retail Trends and Insights
02:34 Exploring the Toy Industry Dynamics
05:51 Key Takeaways from the Global Business Summit
09:28 Innovations in Retail and Supply Chain Management
Read more about the hottest toys this holiday season in this new report from Coresight Research.
Plus, dive further into the power of digital asset management in building winning content experiences.
Takeaways
AI is significantly changing how retailers approach merchandising.
The Retail Innovation Center at UT Dallas aims to bridge academia and industry.
Students are increasingly interested in venture capital and entrepreneurship.
Entrepreneurs often underestimate the challenges of starting a business.
The venture capital landscape is showing signs of recovery after a tough period.
Successful startups often demonstrate clear product-market fit before scaling.
Investors are looking for capital-efficient business models in retail tech.
Over-optimism can lead to common pitfalls for entrepreneurs.
Case studies are becoming essential in investment pitches.
Dallas is a hub for retail innovation and successful brands.
Chapters
00:00 This Week at Coresight Research: Discover New Reports
02:24 AI's Impact on Retail Merchandising
05:43 Retail Innovation Center at UT Dallas
08:08 The Role of Students in Venture Capital
10:04 Challenges in Entrepreneurship and Funding
12:54 The Evolution of Venture Capital
14:47 AI Strategies and Market Fit
16:14 Investing in Hardware vs. Software
18:39 Scaling Startups and Investment Thesis
20:34 Common Mistakes in Startups
22:00 The Shift Toward Case Studies in Pitches
24:22 First-Time vs. Serial Entrepreneurs
26:18 The Advantage of Being in Dallas
27:45 Transitioning from Accelerator to VC
29:11 Future of Retail Tech Companies
30:36 Collaboration Opportunities at UT Dallas
31:35 Analyst Corner: Retail Navigator Report
Download the Market Navigator: US Retail and E-Commerce from Coresight Research.
Takeaways
Coresight Research highlights the importance of holiday sales.
Early shopping trends are becoming more prevalent.
Consumers are increasingly deal-seeking this year.
Gift cards remain a popular choice for holiday gifting.
Clothing and accessories are expected to see significant growth.
Walmart continues to dominate the retail landscape.
Black Friday is losing its share of online sales.
Consumers prefer a hybrid shopping approach this year.
Retailers are enhancing their Black Friday strategies.
Cautious spending behaviors are anticipated due to economic factors.
Chapters
00:00 Introduction to Holiday Retail Trends
02:57 Consumer Behavior and Shopping Preferences
06:11 Black Friday Insights and Predictions
12:11 Retailer Strategies for the Holiday Season
18:06 Conclusion and Future Outlook
Takeaways
- The evolution to unified commerce is pivotal for retailers.
- Consumers prefer to receive their merchandise where they are.
- Scheduled delivery offers predictability and convenience for shoppers.
- Retailers should analyze customer delivery preferences to improve service.
- Labor shortages are impacting holiday shopping and logistics.
- Gift cards are becoming more popular than ever among consumers.
- Retailers need to diversify their carrier relationships to enhance delivery options.
- Leveraging technology is essential for maintaining efficiency in logistics.
- The holiday shopping season is getting longer each year, starting as early as August.
- Retailers must adapt to changing consumer behaviors and preferences.
Chapters
00:00 Introduction to Retaili$tic and Key Research Releases
04:09 Exploring Last Mile Delivery Options
10:24 Strategies for Winning Last Mile This Holiday Season
Read more about last-mile trends and challenges for the holiday in the new report from Coresight Research.
Takeaways
The holiday season is expected to differ significantly from previous years.
Online retail sales are projected to increase in the high single digits.
More than 50% of consumers plan to start shopping before November.
Consumers are increasingly value-oriented in their shopping habits.
Two-thirds of sales are expected to occur in physical stores.
Consumers anticipate spending more this holiday season compared to last year.
There is a notable increase in consumers knowing what they want to buy this year.
Deals and promotions are critical for attracting holiday shoppers.
A significant portion of consumers plan to use credit for holiday spending.
The holiday season is expected to be very positive for retailers.
Chapters
00:00 Holiday Season Insights
10:10 Research and Trends for the Holidays
Takeaways
Groceryshop has ushered in a new era for the industry.
Data monetization is a significant opportunity for grocers.
Supply chain visibility is essential for managing perishables.
Frontline workers require better tools and information.
Innovation in grocery is increasingly being outsourced.
The Grocery Navigator Report offers in-depth sector insights.
Retail media is a growing revenue stream for grocery retailers.
Traditional supermarkets face challenges with an aging customer base.
Consolidation in the grocery market is expected to continue.
Digital channels are reshaping grocery shopping experiences.
Chapters
00:00 Introduction to Grocery Shop Insights
05:05 Exploring The Grocery Navigator Report
Takeaways
- Accurate demand forecasting is crucial for retail success.
- Food waste is a significant issue, with one-third of food produced wasted.
- The FRESH framework focuses on food waste reduction and hunger curtailment.
- Dynamic pricing can help manage inventory and reduce waste.
- Retailers need to incorporate external data for better forecasting accuracy.
- Promotions and events significantly impact demand forecasting.
- Technology is transforming demand forecasting through AI (artificial intelligence) and machine learning.
- Retailers must adapt to changing consumer preferences and trends.
- Evaluating demand-forecasting solutions requires understanding market potential and innovation.
Chapters
00:00 The Importance of Demand Forecasting
07:03 The Fresh Framework for Food Waste Reduction
13:50 Advancements in Demand-Forecasting Technology
19:51 Evaluating Demand-Forecasting Solutions
Takeaways
- Unified commerce aims to create a seamless retail experience.
- Designing product assortments is a significant challenge for retailers.
- Unlocking new growth opportunities is essential for retail success.
- Building loyalty and brand trust is critical in today's market.
- AI is transforming the data landscape for retailers.
- Shoptalk Fall is a new conference format for 2024.
- Over 140 speakers will share insights at Shoptalk Fall in Chicago.
- Investor perspectives on AI will provide unique insights.
- Daily coverage of Shoptalk will be freely available on Coresight.com.
- Next week, the focus will be on demand forecasting technology
Chapters
00:00Introduction to Shoptalk Fall Conference
01:06Unified Commerce: A Seamless Retail Experience
04:43Designing Optimal Product Assortments
06:55Unlocking New Growth Opportunities in Retail
09:32Building Loyalty and Brand Trust
10:30AI and the Changing Data Landscape
17:25Overview of Shoptalk Fall Conference
20:06Key Sessions and Insights from Shoptalk Fall
Takeaways
- Grocery Shop is a key event for industry innovation.
- Sustainability is a major focus, with food waste solutions discussed.
- The Shark Reef startup pitch showcases innovative technology solutions.
- Retailers are evolving into significant media platforms.
- Dynamic pricing and demand forecasting are critical for retailers.
- CoreSight provides comprehensive coverage of the Grocery Shop event.
- Understanding consumer behavior is essential for retail success.
- The conference features a diverse range of speakers and topics.
- AI applications are transforming the grocery retail landscape.
- Networking opportunities abound at Grocery Shop.
Chapters
00:00Introduction to Grocery Shop Conference 2024
02:59Key Highlights and Innovations at Grocery Shop
05:46Sustainability and Food Waste Solutions
09:07Startup Pitch Competition Overview
11:57CoreSight's Coverage and Insights for Attendees
Takeaways
- Retail media networks are transforming the advertising landscape.
- On-platform advertising leverages first-party data for personalization.
- Dynamic pricing can help manage inventory and reduce waste.
- Smart carts are becoming essential tools for personalized shopping.
- Emotion recognition technology can enhance customer engagement.
- Food as medicine is a growing concept in retail.
- Subscription models provide predictable revenue for retailers.
- Data attribution is crucial for effective advertising strategies.
- Retailers must adapt to consumer price sensitivity in the current economy.
- Innovative technologies can significantly improve the shopping experience.
Chapters
00:00Introduction to Retail Media Networks
03:00On-Platform vs Off-Platform Advertising
05:46The Role of Data in Retail
09:01Innovations in In-Store Technology
11:52Dynamic Pricing and Consumer Sensitivity
14:47The Future of Smart Carts and Personalized Shopping
18:03The Impact of Emotion Recognition Technology
20:46The Intersection of Food and Medicine
24:00Subscription Models and Predictable Revenue
26:53Dynamic Discounts and Inventory Management
30:12The Evolution of Self-Checkout Technology
33:05The Importance of Data Attribution in Advertising
36:09Conclusion and Future Outlook
Takeaways
- Retail media networks allow retailers to monetize their first-party data and shelf space.
- Building and maintaining a retail media network can be challenging in terms of time, cost, and expertise.
- Technology solutions and partnerships can help retailers of all sizes create compelling retail media networks.
- Retail media networks can contribute to revenue uplift and provide a new source of margin for retailers.
Chapters
00:00Introduction and Focus on Retail Media Networks
01:26Monetizing First-Party Data and Shelf Space
02:21Lessons from Walmart and Amazon
07:28Challenges and Opportunities in Retail Media Networks
10:20Technology Solutions and Partnerships
14:41Driving Revenue Uplift and Margin
19:12Workshop and Resources for Retailers
20:38Opportunity and Money in Retail Media Networks
22:30Debate and Net New Spend in Retail Media Networks
23:57Conclusion and Next Week's Focus
Takeaways
- Retail media networks provide valuable opportunities for advertisers to reach consumers at their zero moment of truth.
- Audience fragmentation and ad avoidance technology make it difficult for advertisers to reach a broad audience and deliver their message effectively.
- Retailers can realize significant margins from their on-site and off-site retail media sales.
- Measuring the impact of in-store retail media and delivering personalized messaging are ongoing challenges.
- The future of retail media may involve personalized experiences through digital shelf labels or mobile devices.
Chapters
00:00 The Context of Retail Media Networks
03:18 Challenges of Audience Fragmentation and Ad Avoidance Technology
04:41 The Value of Retail Media Networks for Advertisers
07:02 Measuring the Impact of In-Store Retail Media
08:50 Delivering Personalized Messaging in Retail Stores
11:11 The Future of Retail Media
Takeaways
- Increased reliance on AI raises concerns about the potential loss of skills and job elimination or displacement.
- Cost cutting and aggressive store closures are driven by the belief that AI can replace human talent.
- Cyber attacks and deepfakes pose significant risks to organizations and individuals.
- The environmental impact of AI's energy consumption is a growing concern.
- The erosion of creativity and originality is a potential consequence of excessive reliance on AI.
- Misinformation and biased decision-making are risks associated with AI-driven data analysis.
- Reskilling employees and protecting intellectual property are crucial in the AI era.
- Finding the right balance between AI and human critical thinking is essential for successful risk mitigation.
Chapters
00:00Introduction and Overview
01:32Concerns over Skills and Job Elimination
07:14The Risks of Cyber Attacks and Deepfakes
08:40The Environmental Impact of AI's Energy Consumption
12:46The Erosion of Creativity and Originality
14:39The Risks of Misinformation and Biased Decision-Making
15:35Reskilling Employees and Protecting Intellectual Property
16:32Balancing AI and Human Critical Thinking
17:30Closing Remarks
John Harmon, Associate Director of Technology Research discusses the current state of the discipline in risk mitigation and loss prevention technology.
CEO Deborah Weinswig welcomes Natalie Ricks, Board Chair of Rocky Mountain Cannabis for an extended discussion of executive-level considerations when implementing an AI strategy in a major retail operation.
CEO Deborah Weinswig reflects on how board directors are thinking about AI. Renee Hartman and Charlie Poon dive deep into the risks of AI implementation and the strategies for risk mitigation.
Takeaways
- The Olympics have embraced AI in various aspects of the games, including talent identification, athlete coaching, and referee bias.
- The AI initiative in the Olympics is human-centric, focusing on enhancing the athlete and spectator experience.
- Privacy and data protection are important considerations in the implementation of AI in the Olympics.
- Partnerships with technology companies like Mistral, Omega, Alibaba, and Intel have played a significant role in the success of the AI initiative.
- The Olympics' AI strategy can serve as a case study for businesses looking to implement AI in their operations.
Takeaways
- Prime Day has become a significant event in the American shopper landscape, with around $14 billion in sales and a 76% increase in volume compared to the previous week.
- Amazon's advertising business is now more profitable than its merchandising business, making Prime Day an important advertising event.
- Other retailers, such as Walmart and Target, also benefited from Prime Day by offering their own deals and seeing increased visits from shoppers.
- The top-selling categories during Prime Day were apparel, consumer electronics, and household essentials.
Takeaways
- Understanding and managing the risks associated with AI implementation is crucial for achieving desired outcomes.
- Model drift, hallucination, and toxicity are potential risks of AI that need to be monitored and managed.
- Data cleaning and organization are essential for obtaining accurate and unbiased results from AI models.
- Companies should establish policies and procedures to ensure the ethical and responsible use of AI.
- Environmental sustainability and societal impact should be considered when implementing AI.
- Cybersecurity measures are necessary to protect AI models and data from potential breaches.
- Setting clear business objectives is key to developing an effective AI strategy.
- The future of risk mitigation in AI includes ongoing advancements in data management, cybersecurity, and ethical guidelines.
"With great power comes great responsibility."
"AI models want to get better over time. They want to give you better results over time."
"There's this tendency to get a little over reliant on AI without really testing it and making sure that it's correct."
- There is continued interest in AI and next-gen commerce in the retail industry, with startups in these areas still receiving funding.
- Startups face challenges in getting traction and convincing retailers to do trials and proof of concepts.
- Retailers are looking for data-driven insights and actionable insights that they can generate themselves.
- Returns are a significant issue in e-commerce, and reducing returns is a priority for retailers.
- Regulation is driving innovation in specific sectors and geographies.
- Startups should focus on the problem they are solving and make their messaging simple and clear.
- Instead of doing proof of concepts, startups can offer intro pricing or guarantees to make it easier for retailers to say yes.
- The relationship between startups and corporates is evolving, with corporates seeking innovation and startups needing to be flexible in their approach.
- Simplicity and storytelling are important in telling the startup's story and getting recognized in the market.
- Startups should adopt a test and learn mentality and be open to trying different sales and marketing approaches.
- In-store experiences are still important in the retail industry.
- AI is redefining retail and customer experiences.
- Personalization is key to building customer loyalty.
- Technology is transforming supply chain and sustainability practices.
- The grocery industry is facing challenges and opportunities.
- Customer service and employee training are crucial for success.
- Investing in retail and technology startups is a growing trend.
Takeaways
- AI has the potential to revolutionize the healthcare industry by driving innovation and improving patient outcomes.
- Data plays a crucial role in retail decision-making, from optimizing in-store displays to measuring the impact of online advertising on offline sales.
- Sustainability is a growing concern in retail, and AI can be used to make processes more efficient and cost-effective while reducing environmental impact.
- Engaging employees in the AI implementation process is essential for success, and companies need to find ways to provide useful information without overwhelming their staff.
- The future of AI in retail holds exciting possibilities, including personalized customer experiences, improved supply chain management, and the integration of AI with demographic shifts.
Takeaways
- The Next Gen Commerce conference will explore topics such as sustainability, AI, personalization, and omni-channel experiences.
- The event will feature a diverse range of speakers and tech companies from various industries and countries.
- AI adoption requires staying informed, being open-minded, and understanding the potential impact on different sectors.
- The conference will address the challenges and opportunities of AI adoption in industries like healthcare and retail.
- Ethical and legal implications of AI will also be discussed.
- The conference will take place at the former Lord and Taylor building in New York City, now occupied by Amazon AWS.
Sound Bites
- "Enhanced sustainability as an outcome of AI and next-gen technology."
- "Industries where AI and next-gen technology are mission critical."
- "Personalization and the rise of conversational commerce."
- Tangible use cases are important for AI implementation
- Brands and retailers are hesitant to start implementing AI
- Companies like Shein and Tmall succeed despite slower delivery times
- Opinions on the hype around retail media vary
- Retail industry lags behind other sectors in AI adoption
- Regulation and geography impact retailers
- Recent developments in the AI sector, particularly in generative AI, have significant implications for retailers and the retail industry as a whole.
- AI technology presents both challenges and opportunities for retailers, including the need for careful planning, risk management, and consideration of ethical and legal implications.
- The impact of AI on human creativity and connection is a topic of interest, with discussions on the limitations of AI and the unique value of human input.
- The evolving landscape of AI technology and its applications in retail, including voice interfaces, data analysis, and customer engagement, is driving innovation and transformation in the industry.
Episode Rundown
00:00 Introduction and Overview of Shoptalk Europe
03:14 Key Themes: Retail Media, AI, and E-commerce
11:04 The Challenges and Opportunities of Retail Media
13:50 Exploring AI and its Impact on Retail
21:48 Tips and Tricks for Making the Most of Shoptalk Europe
Key Takeaways:
- Shoptalk Europe is a must-attend event for retailers and brands interested in digital transformation and retail innovation in Europe.
- The event offers a wide range of learning opportunities, networking, and showcases of new technologies and innovations.
- Key themes at this year's event include retail media, AI, and the challenges and opportunities of e-commerce.
- Attendees can benefit from practical examples and case studies to help navigate these topics.
- Tips for attendees include planning their schedule in advance, taking advantage of the hosted meetings program, and making the most of the content sessions and networking opportunities.
00:00 AI Efficiencies: Improving Processes Across Industries
07:49 Enhancing the Customer Experience with AI
08:18 Sensorial Experiences and Immersive Brand Immersion
26:30 China: A Playground for Innovation
Takeaways
- Luxury brands in Europe are engaging in roll-ups and acquiring other companies, with a focus on sustainability and investing in real estate.
- European retail has deep historical roots, with open-air markets serving as social and cultural hubs.
- Malls in Europe continue to be community hubs, offering a sense of community and lower return rates for items bought in-store.
- European retail emphasizes accessibility to luxury and offers diverse shopping experiences to cater to a wide range of consumers.
- Localization and regional variations are important in European retail, reflecting cultural nuances and creating a sense of stepping back in time.
- Sustainability and repurposing of space are key trends in European retail, with a focus on eliminating packaging waste and creating multipurpose environments.
- Personalized shopping experiences and emotional connections with consumers are important in European retail, with a focus on one-on-one relationships and aligning with personal values.
Takeaways
- Provenance and authenticity are crucial in the art world, and AI can help track and trace genuine art.
- AI is changing the landscape of search and impacting product recommendations.
- AI has the potential to revolutionize the shopping experience, from personalized styling to virtual closets.
- Pricing optimization, retail media, and demand forecasting are key areas where AI can drive value for retailers.
Sound Bites
- "Who would think that we would have someone from the art world who would really kind of disrupt all our thinking?"
- "To have that kind of machine learning behind it is fascinating."
- "Search is dead, it's kind of a fascinating topic."
On this weeks episode of Retaili$tic, join host Deborah Weinswig and Renee Hartmann as they explore the complexities of retail evolution with GenAI, delving into challenges and opportunities across supply chain sustainability, consumer behavior, and the transformative power of AI-driven retail media.
On this weeks episode of Retaili$tic, join hosts Deborah Weinswig and Renee Hartman as they recap the Coresight Research Paris AI Council Summit. Explore cutting-edge AI strategies, sustainability initiatives, and personalized retail experiences in this enlightening recap of industry innovation.
On this week's episode of Retaili$tic, join us as we uncover the entrepreneurial journey behind Perkies, the revolutionary sticky bra. Rosie Mangerrotti shares her story, from college inspiration to product launch, revealing the innovation and dedication that shaped the brand. Discover the adhesive revolution in intimate apparel that's changing the game.Don’t forget to RSVP for the AI Council Summit on April 15th in Paris, France, ahead of the World Retail Congress, for more insights on retail innovation. RSVP here: https://coresight.com/events/pre-wrc-ai-council-summit/
Join us on this week’s episode of The Retaili$tic Podcast as we explore the future of retail operations with special guest Brad Bogolea, CEO and Co-Founder of Simbe. Discover how innovative solutions, such as Simbe’s Tally robot, are revolutionizing store intelligence. From reducing out-of-stocks to optimizing workforce management, the solutions discussed in this week’s episode are poised to transform the retail industry. Tune in for additional insights and inspiration! For more in-depth insights, head to coresight.com to download our recent report, “The State of In-Store Retailing: Opportunities To Redefine Operations,” produced in partnership with Simbe. And be sure not to miss our upcoming webinar with Simbe, taking place on April 9, 2024!
This week on Retaili$tic, join Adeline Devers and special guest John Harmon as they dissect the groundbreaking ideas and key themes unveiled at Shoptalk 2024 on days three and four. From transformative trends to innovative strategies, get an insider's perspective on the future of retail in this insightful recap. Don't miss out on the retail revolution!
As an official research partner of Shoptalk 2024, head to coresight.com to check out our free coverage of the event.
On this weeks episode of Retailistic, we dive into cutting-edge insights from day one and two of Shoptalk 2024. From AI's role in personalizing customer experiences to revamped loyalty programs, explore strategies shaping the future of retail. Join us as we unravel key takeaways and trends from industry leaders.Read our full, free coverage of Shoptalk 2024 here: https://coresight.com/research/shoptalk-2024-day-two/
On this week's episode of Retaili$tic, dive deep into the dynamic realm of generative AI with host Adeline Devers and guest Philip Moore. Unpack recent industry headlines, from Google Gemini's release to Elon Musk's OpenAI lawsuit. Explore future horizons, including the potential for mind-controlled interfaces. Stay informed and engaged in this rapidly evolving field. Visit coresight.com for in-depth coverage on generative AI.
Dive into the latest tech trends with Retaili$tic! In this episode, host Adeline Devers and Senior Retail/Technology Analyst John Harmon explore groundbreaking AI developments, from GenAI applications to Salesforce Einstein Copilot. Discover the impact of Google Gemini and OpenAI Sora, fierce AI chip competition, and the revamped MacBook Air with Apple's M3 chip. Subscribe now for a tech-filled journey!Head to coresight.com to access more expert insight on critical topics in retail and related markets.
On this week’s episode of Retaili$tic, join Adeline Devers and Philip Moore as they examine the competitive realm of fast fashion and dissect the trajectories of industry leaders Shein and Temu. From market strategies to consumer trends, join us on a journey exploring these companies’ global impact and disruptive innovations, as well as their effect on the future of the fast-fashion landscape. For more in-depth research on the topic, head to coresight.com and dive into our recent report, "Industry Insights: Decoding Shein and Temu," found here: https://coresight.com/research/industry-insights-decoding-shein-and-temu/
On this week's episode of Retaili$tic, join us for an exclusive preview of Shoptalk 2024 with expert insights from Philip Moore. Explore key themes such as AI, brand trust, seamless journeys, unified experiences, and industry innovation. Get a sneak peek into retail's future, covering media networks to data monetization. Discover groundbreaking startups at the Shark Reef Pitch. Tune in for the ultimate retail insights and visit coresight.com to read the full Shoptalk 2024 Preview Report!
Join host Adeline Devers and special guest Philip Moore on Retaili$tic as they unravel the intricacies of Valentine's Day spending. From trends to insights, explore the evolving landscape of love and economics. Gain valuable perspectives on how relationships impact spending habits, offering a unique blend of romance and retail insights. Tune in for an enlightening discussion and visit coresight.com to read the US Consumer Survey Insights Extra report discussed in this week's episode.
This week on Retaili$tic, embark on a journey into the future of pharmacy retail! Join your host, Deborah Weinswig, as she delves into the transformative trends, cutting-edge technologies and innovative strategies shaping the landscape. Listeners will uncover the secrets of the evolving drugstore experience, placing them at the forefront of the integration of health and retail.Check out a preview of our upcoming Market Navigator report on US drugstore and pharmacy retailers, here: https://coresight.com/research/research-preview-market-navigator-us-drugstore-and-pharmacy-retailers/
On this week's episode of Retaili$tic, explore the rebirth of US malls as host Adeline Devers interviews Philip Moore of Coresight Research. Listeners will dive into the innovative strategies reshaping mall-based retail, the role of mixed-use elements and predictions for the mall of 2030. Listen today to discover how malls are defying the odds and evolving into vibrant community hubs!Coresight Research Premium Subscribers can check out the first report in our three-part "Future of Malls" series here: https://coresight.com/research/the-bifurcation-of-the-american-mall-the-future-of-malls-part-1/
On this week’s episode of Retaili$tic, we unveil tech trends from NRF 2024! Join John Harmon and Sunny Zheng for a riveting conversation as they explore key insights covering AI (artificial intelligence), generative AI, sustainability, talent management and marketplace models. Stay ahead in the dynamic world of retail with this must-listen podcast!And do not forget to check out our NRF 2024 coverage here: https://coresight.com/?s=NRF+2024
On this episode of Retaili$tic dive into the cutting-edge world of CES 2024 as we unpack the latest in AI co-pilots, retail innovations and automotive tech. Your host, Deborah Weinswig, is joined by special guest John Harmon as we explore the future of technology through this CES 2024 recap.
On this week’s episode of Retaili$tic, join host Deborah Weinswig for a preview into the exciting world of CES 2024 with industry expert Steve Koenig. From AI trends and sustainability to the evolving landscape of gaming, discover the key highlights and innovations that will shape the tech universe. Get ready for an immersive CES experience like never before!Check out our CES preview report here: https://coresight.com/research/ces-2024-preview-ai-will-be-everywhere-in-las-vegas/
On this week’s episode of Retaili$tic, dive into the heart of the holiday job market with host Adeline Devers and special guest Derek Bowers of Good Temps. Explore inclusive hiring strategies, seasonal workforce insights and the impactful work of connecting top talent to competitive opportunities. Join the conversation and unravel the dynamics of an inclusive holiday employment landscape.
In this week's episode of Retaili$tic, join host Adeline Devers for a compelling Q&A session with special guest Meredith Darnall, Principal of Darnall RetailIntel. Listeners will explore the revolutionary impact of AI (artificial intelligence) on real estate as they navigate the dynamic intersection of technology and retail innovation. Immerse yourself in this insightful conversation for a deeper understanding of the retail landscape's future.
On this week’s episode of Retaili$tic, explore the intersection of retail and AI (artificial intelligence) with host Adeline Devers and special guest Matthew Adam Smith, CEO of MAS Commerce, live from the floor of NextGen Commerce, Coresight Research’s recent AI conference.The episode delves into the transformative impact of technology on the customer experience, data analytics and retail strategy innovation. Listen today to uncover insights on omnichannel dynamics, sustainability practices and the future landscape of the retail industry!
On this week's episode of Retaili$tic, join your host Adeline Devers and special guest Philip Moore from Coresight Research as they unravel the dynamic realm of AI. Delve into the revolutionary STAR transformation, Q Star breakthroughs, and the ever-evolving AI landscape in retail. Uncover challenges, seize opportunities, and explore groundbreaking innovations shaping the future of commerce. Premium Subscribers can check out our Generative AI Playbook here: https://coresight.com/research/playbook-six-quick-wins-in-generative-ai/
On this weeks episode of Retaili$tic, Adeline Devers welcomes Philip Moore, Head of Custom Research at Coresight Research to recap Black Friday and Cyber Monday 2023. The discussion covers pricing strategies, the evolving retail landscape, and the impact of AI on decision-making. Don't miss the latest on retail trends and strategies. Premium subscribers can read our full recap reports here: https://coresight.com/core100/holiday-2023-black-friday-insights-from-store-visits-in-the-us-and-the-uk/Register for NextGen Commerce: A Coresight Research AI Conference here: https://coresight.com/events/nextgen-commerce-a-coresight-research-ai-conference/
On this weeks episode of Retaili$tic, join host Adeline Devers for an exploration into Target's Q3 2023 earnings. Unravel the financial threads as we discuss key highlights, including the stock's surprising surge, and delve into challenges such as declining sales, organized retail crime, and the profound impact on investor sentiment. Discover Target's strategies, positive strides, and the outlook for navigating the evolving retail landscape. Don't miss our call to action, inviting you to explore further insights on coresight.com and join our upcoming AI Conference. Tune in, stay informed, and navigate the holiday season with us.
On this week's episode of Retaili$tic, join host Deborah Weinswig and special guest Scott Eneje as they dissect the nuances of startup success and share invaluable insights. From hiring pitfalls to the importance of focus, they explore lessons they have learned, spotlighting the unique dynamics of global ecosystems. Tune in for practical advice and candid conversations about the journey to entrepreneurial triumph!Check out our recent Generative AI coverage here: https://coresight.com/generative-ai/Register for our upcoming NextGen Commerce: A Coresight Research AI Conference here: https://coresight.com/events/nextgen-commerce-a-coresight-research-ai-conference/
In this episode of Retaili$tic, your host Deborah Weinswig welcomes special guest, Alexei Agratchev, Co-Founder and CEO of RetailNext. Together, they embark on a captivating journey through the dynamic world where retail meets technology. Dive deep into cutting-edge innovations, industry trends, and gain valuable expert perspectives. Uncover the profound impact of tech in reshaping our shopping experience, from immersive AI-driven encounters to groundbreaking e-commerce strategies.As always, head to coresight.com for more research at the intersection of retail and technology.
Join host Adeline Devers and Analyst William Ruocco in this episode of Retaili$tic as they uncover the latest insights into US consumer spending trends and offer an exclusive preview of the holiday outlook for Q4 2023. Discover what's on the horizon for Holiday 2024 and gain valuable insights into the factors shaping the retail landscape. Premium subscribers can access the full report and key insights video on coresight.com for a deeper dive: https://coresight.com/research/us-holiday-survey-and-outlook-2023-e-commerce-to-drive-growth/
On this week’s episode of Retaili$tic, Deborah delves into the dynamic world of retail pricing with Alex Galkin, Founder and CEO at Competera. Listeners will discover how AI (artificial intelligence) and deep learning are transforming traditional pricing strategies and gain insights into the future of pricing for retailers. Join us for a captivating discussion on predictive AI, generative AI and what is in store for the retail industry!
Explore the dynamic world of generative AI (artificial intelligence) with host Primal Konok, a retail technology analyst at Coresight Research. Listeners will discover the latest on our exclusive Generative AI Council and explore industry updates, key takeaways from recent conferences, and promising startups and trends reshaping the retail landscape. You do not want to miss this insightful episode!For more research on generative AI, follow this link: https://coresight.com/generative-ai/
On this week’s episode of Retaili$tic, your host, Deborah, welcomes special guests from Instock.com—the Judges’ Choice Award winner at the Groceryshop 2023 Startup Pitch Competition—Yegor Anchyshkin, Co-Founder and CEO, and Rebecca Dyer, COO. Together, they discuss the ever-evolving world of e-commerce, so tune in for an enlightening conversation you will not want to miss! Check out our full coverage of Groceryshop 2023 here: https://coresight.com/the-latest-groceryshop-2023-insights-from-coresight-research/
On this episode of Retaili$tic, join Deborah as she sits down with Parisa Sadrzadeh, Executive Vice President of SMB & Fulfillment Services at Flexport, a trailblazer in the logistics and supply chain space. Together, they navigate the future of commerce and next-gen supply chains, delving into topics such as dynamic delivery promises, the critical role of data in decision-making processes and the importance of collaborative efforts in reshaping traditional supply chains. Listeners will explore how mature companies and small- and medium-sized businesses (SMBs) can scale and ignite revenue growth through a reimagined approach to logistics, especially with the launch of Flexport’s new end-to-end platform via their Shopify acquisition. Whether you are a business owner, a supply chain pro or simply curious about the ever-evolving commerce landscape, this episode offers invaluable insights and cutting-edge concepts—do not miss out on gaining fresh perspectives and actionable strategies for the future! For more information, visit https://www.flexport.com/.
In this week’s episode of Retaili$tic, we bring you an exclusive conversation with Ben Miller, Director of Original Content at Groceryshop and Shoptalk, that delves into the thought-provoking discussions held at Groceryshop 2023. Listeners will discover the latest trends, challenges and opportunities in the world of retail, from the evolution of retail media to the impact of sustainability and community-building in grocery stores. Be sure to tune in for valuable insights on the trends that are reshaping the future of retail as we know it!For free, in-depth coverage of Groceryshop 2023, visit coresight.com or follow this link: https://coresight.com/research/groceryshop-2023-day-one/
In this week’s episode of Retaili$tic, we explore the dynamic intersection of artificial intelligence (AI) and healthcare. Adeline Devers, Digital Content Manager at Coresight Research, welcomes Swaroop Muralidhar, Director of Research at Coresight Research, to discuss the groundbreaking ways AI is transforming the healthcare landscape, from diagnosis and treatment to ongoing wellness.Listeners will discover the immense potential and challenges faced by this evolving technology, as well as the data quality, privacy and ethical considerations surrounding AI in healthcare. Muralidhar also provides insights into the future of patient care in the age of AI.Premium Coresight Research subscribers can read our report, “Generative AI for US Retail Pharmacies and Healthcare,” here: https://coresight.com/research/generative-ai-for-us-retail-pharmacies-and-healthcare-satisfying-customers-through-automation-and-personalization/
On this episode of Retaili$tic, host Deborah Weinswig welcomes Stephanie Paul, Executive Director at MyFace. They explore how MyFace evolved from a New York-focused operation to a nationwide initiative supporting individuals and families with craniofacial differences. Listen to learn about the non-profit’s virtual resources, community-building events and efforts to change societal perceptions. You will also discover inspiring stories of resilience and how you can support MyFace’s mission for greater acceptance and understanding.
Join us in celebrating the incredible work of this organization! For more information and how you can get involved, head to https://www.myface.org/.
On this week’s episode of Retaili$tic, Natasha Franck, Founder and CEO of Eon, joins host Deborah Weinswig to explore the game-changing technology of product digital twins. Together, they discuss how Eon’s innovative approach is reshaping the retail space, from authenticating luxury items to enhancing sustainability and customer engagement. Listeners will also discover how digital IDs are revolutionizing the industry and bridging the gap between physical and digital realms. Join us for a deep dive into the future of retail, where products become powerful data-driven assets!
On this week’s episode of Retaili$tic, explore the cutting-edge world of retail technology and innovation with special guest Scott Friend, Partner at Bain Capital Ventures, and your host, Deborah Weinswig. The pair discusses the genesis of the CommerceTech Power List, spotlighting transformative companies and rising stars in the retail sector. Scott and Deborah also delve into the evolving landscape of retail tech, providing listeners with valuable insights into the role of these innovative startups, the significance of scale and the direction the industry is heading in. Join the conversation to stay informed about the latest trends shaping retail’s future!
Check out the CommerceTech Power List 2023 on coresight.com: https://coresight.com/research/commercetech-power-list-2023-unveiling-the-innovators-shaping-the-future-of-retail/
On this episode of Retaili$tic, join host Deborah Weinswig for an insightful conversation with Shawn Nelson, Founder of Lovesac, a unique furniture company that is revolutionizing the industry. Shawn discusses how Lovesac's "Design for Life" philosophy drives its sustainable growth, why scrappy individuals are key to the brand's success and how a focus on emotional branding sets the company apart. Discover Lovesac's journey from startup to megabrand, all while gaining valuable insights into how to build a business that makes an enduring impact.
Looking for more information on how to set yourself apart from the competition? Check out our recent report, "Rising Above the Competition: Playbook for Emerging Brands To Succeed in a Crowded Market," here: https://rb.gy/6lndy
Find out more about Lovesac here: https://rb.gy/d4diz
On this weeks episode of Retaili$tic, we dive into a journey of innovation, sustainability, and community impact with Ben Jablonski, co-founder of The Good Charcoal Company. Join host Deborah Weinswig as she chats with Ben about his mission to transform the grilling experience, starting a movement towards healthier and eco-friendly alternatives. From creating a passionate community of grill enthusiasts to providing hot meals for those in need, discover how the Good Charcoal Company is not just revolutionizing the grilling industry but also igniting change on a global scale. Tune in to explore the power of purpose-driven branding, the challenges of distribution and funding, and the heartwarming stories that have fueled this remarkable journey. If you're intrigued by the intersection of entrepreneurship, sustainability, and social responsibility, this episode is a must-listen. For more information on this topic, you can read our recent report, Rising Above the Competition: Playbook for Emerging Brands To Succeed in a Crowded Market here: https://coresight.com/research/rising-above-the-competition-playbook-for-emerg
On this episode of Retaili$tic, we explore the dynamic world of commerce and marketing tech. Join your host Deborah Weinswig as we delve deep into the Commerce Tech Power List. Crafted through meticulous research and collaboration between Coresight Research, BCV (Bain Capital Ventures), and Bain, this list showcases the industry's brightest stars. Discover the power players and rising stars in the commerce and marketing tech landscape, from established giants to innovative newcomers and stay tuned for a special appearance from a rising star on this years list! For an exclusive look at the minds behind the innovation driving retail and technology forward, check out the report here: https://coresight.com/research/commercetech-power-list-2023-unveiling-the-innovators-shaping-the-future-of-retail/
This week on Retaili$tic, join guest host Adeline Devers, Digital Content Manager at Coresight Research, and special guest John Harmon, Managing Director of Retail and Technology at Coresight Research, as they tackle rapid-fire questions about the metaverse. Namely: is the metaverse dead? Listeners will also discover the metaverse’s current state and the outlook for cryptocurrencies, NFTs, virtual worlds and Meta. Plus, get the latest insights on the Quest 2 and 3 and the Apple Vision Pro headsets. You do not want to miss this short-but-sweet episode! For more research on the metaverse, head to coresight.com or check out our most recent report here: https://coresight.com/research/the-metaverse-is-not-dead-defying-the-rumors-of-its-demise/
Join host Deborah Weinswig as she sits down with Alexandre De Vigan, Founder and CEO of Nfinite, for a dynamic conversation on the growing significance of compelling product imagery in e-commerce. This episode of Retailistic explores the challenges brands and retailers face when managing and producing product visuals, as well as how CGI and 3D rendering can revolutionize the industry. Head to coresight.com to read the full report, “CGI and 3D Product Imagery: The Future of Visual Merchandising in E-Commerce.”
This week on Retaili$tic, Deborah is joined by Peter Evans, Chief Strategy Officer at McFadyen Digital; the episode also features a special appearance from Haider Irshad, a Research Intern at Coresight Research! Deborah and Peter continue their conversation from the MIT Platform Strategy Summit around circular platform opportunities, extended producer responsibility laws and much more! As always, head to coresight.com for more information!
Join retail tech analyst Primel Konok and fellow analyst Owen Riley on this latest episode of Retaili$tic as we uncover the retail dynamics, trends, and strategies for the back-to-school season. Explore the macro trends driving consumer spending, the evolving shopping channels, and insights into consumer behavior. Discover which retail categories are expected to see a surge in spending and gain an understanding of the competitive advantages of top retailers like Walmart, Amazon, and Target. With engaging discussions and data-driven insights, this podcast is your go-to resource for navigating the exciting world of back-to-school retail. Tune in and get ready for a captivating and informative journey! Read the full report, US Back to School 2023, here: https://coresight.com/research/us-back-to-school-2023-channels-and-retailers-who-is-set-to-capture-share/
Join Deborah and special guest Mortimer Singer, Co-Managing Partner at Traub Capital Partners, on this captivating episode of Retaili$tic. Gain invaluable insights into the world of consumer tech investments and discover how Traub's background has influenced their investment approach. Hear Singer's evolving outlook for the latter half of 2023 and explore the concept of measuring return on culture and learn practical methods for developing a thriving company culture. Tune in to this engaging discussion with a seasoned industry expert and embrace the future of investing and culture-building.
On this episode of Retaili$tic, join Deborah Weinswig and Professor Charles Haseman, Director of RISE at UT Dallas, as they delve into the past and future of retail loss prevention, exploring various topics, including organized retail crime, brand protection, cyber protection and fraud. Discover how retailers are adopting generative AI (artificial intelligence) and loss-prevention strategies while remaining focused on emerging technologies and the evolving shopping habits of different generations, particularly Gen Zers. Tune in for a captivating discussion on securing the future of retail. Looking for more information on retail loss prevention? Follow the link here to read our most recent reports on the topic: https://coresight.com/research/loss-prevention/
On this week's episode of Retaili$tic, Deborah Weinswig and John Harmon, CFA, Managing Director of Technology Research at Coresight Research, dive deep into the world of retail theft and explore the cutting-edge technologies revolutionizing loss prevention. They are joined by Ned McCauley, Director of Sales, IoT and Smart Sensors, at Sensormatic Retail Solutions, to discuss the latest trends in loss prevention, the transformative role of item tags, such as RFID tags, and how video surveillance complements emerging technologies. Do not miss this insightful exploration of loss prevention strategies and the future of retail security. For more information, read the full report, "RetailTech: Leading-Edge Loss Prevention—Tackling Theft and Fraud Through RFID, Video Surveillance and More," on coresight.com.
On this episode of Retaili$tic, Deborah is joined by Read Hayes, Director of the Loss Prevention Research Council and Research Scientist at the University of Florida, for an enlightening discussion on the current state of retail loss prevention and its future. They cover a wide range of topics, including a recap of the NRF Protect conference, the role of facial recognition technology, the best technologies for loss prevention and how to effectively utilize them, the dynamics of the landlord-tenant relationship and strategies for driving positive change in the world of loss prevention. For more insights into the world of retail loss prevention, head to coresight.com.
Join Primel Konok, a retail technology analyst at Coresight Research, in this episode of Retaili$tic as we explore the captivating world of generative AI and its impact on the retail industry. Discover diverse generative AI applications beyond ChatGPT, from creating realistic images with DALL·E 2 to building personalized recommendations with NeMo. The episode also touches on updates in the field, evolving consumer attitudes and the potential for automated customer service and 3D product visualization. For more information on the latest innovations shaping the future of retail, head to coresight.com.
On this episode of Retaili$tic, host Deborah Weinswig is joined by James Cook, Americas Director of Retail Research at JLL. The pair begin the episode with a brief recap of ICSC Las Vegas 2023 before diving into the impact of streaming platforms on movie theaters, the future of malls in the digital age and the evolving nature of office environments, including remote work trends and innovative workspace designs. For more information and research on these topics, head to coresight.com!
Join host Deborah Weinswig on this episode of Retaili$tic as she explores the captivating world of retail media with RJ Hottovy of Placer.ai and Daniel Rodden of Coresight Research. In this episode, they explore the booming realm of retail media networks (RMNs) and their profound impact on digital advertising. Discover how first-party consumer data serves as the foundation for retail media, and learn how to navigate the changing RMN landscape. Tune in to this episode to unlock the potential of retail media for your business.
On this episode of Retaili$tic, Deborah welcomes Ben Miller, Director of Original Content at Shoptalk, for an engaging and insightful recap of Shoptalk Europe 2023. Together, they delve into their most impactful takeaways from the event, highlight their favorite sessions and share intriguing stories of unexpected encounters. Don't miss out on this captivating discussion! Head to coresight.com to read our Shoptalk Europe 2023 recap reports.
On this episode of Retaili$tic, Deborah is joined by Amit Venugopal, MD at VASS, to discuss customer data platforms (CDPs) and how they are revolutionizing retail. CDPs are the ultimate tool for understanding and engaging customers, but how can retailers utilize their capabilities? Deborah and Amit discuss data clouds, retail media and everything in between! Head to coresight.com for more information.
The Retaili$tic podcast is back this week with another episode hosted by Primel Konok, who is joined by Marie Driscoll, Managing Director of Beauty and Luxury at Coresight Research. The pair discuss the impact of recent economic conditions on the beauty industry, as well as industry trends and the rise of self-care and product personalization and customization. The data discussed in this episode comes from our recent report, "The 50+ Woman: What She Needs from the Beauty and Wellness Industry." Read the full report on coresight.com.
On this episode of Retaili$tic, Primel Konok hosts Coresight Research Senior Analyst Sunny Zheng for a conversation on Earth Day and sustainability. The pair discuss the significance of Earth Day, how brands and retailers can increase their sustainability efforts and the potential benefits of corporate social responsibility in terms of top- and bottom-line growth. For more information, head to coresight.com.
On this episode of Retaili$tic, Sunny Zheng, a Senior Analyst at Coresight Research, discusses the future of dresswear, smart-casual and occasion-based apparel in the US after a year of strong demand revival. This episode is based on a recent report, US Dresswear Retailing: Sales To Dwindle in 2023 as Pent-Up Demand Fades, which you can find on coresight.com.
On this episode of Retaili$tic, Primel Konok, a retail technology analyst at Coresight Research, explores the topic of generative artificial intelligence (AI), discussing how retailers can utilize ChatGPT and other generative AI platforms to improve business efficiency, innovation and creativity. Head to coresight.com to read the full report, ChatGPT and Generative AI: Five Things Retailers Should Know.
Deborah is joined by Shoptalk's Director of Original Content, Ben Miller, and Coresight Research analyst Primel Konok in this episode of Retaili$tic. Together, they recap the highlights of Shoptalk 2023, including keynote presentations and a couple surprising twists, as well as what attendees can expect from upcoming events, such as Shoptalk Europe and Shoptalk Chicago. For more research on Shoptalk 2023, visit coresight.com.
On this episode of Retaili$tic, Primel Konok, Analyst at Coresight Research, sits down with John Harmon, Managing Director at Coresight Research, to discuss recent macroeconomic developments and their effect on the retail landscape. Topics include inflation, interest rates, the SVB collapse, retail sales data, consumer health and predictions for the future.
This episode is a must-listen for anyone heading to Las Vegas for Shoptalk 2023 next week! Deborah is joined by Marie Driscoll, John Harmon, and Charlotte Rothschild, members of the Coresight Research team. Together, the group dives into all things Shoptalk, including our recent Shoptalk Preview report, out now on coresight.com.
In this episode of Retaili$tic, Deborah is joined by Andy Harig from food industry association FMI to discuss smart labels, personalization, sustainability, supply chains, loyalty and so much more! Read the full report, produced in partnership with FMI, on coresight.com.
Shein gained ground as a leading player in the fast-fashion market in 2022, and Coresight Research believes that the company is well positioned to expand in 2023. On this episode of Retaili$tic, Deborah dives into Shein with Coresight Research Analyst Anand Kumar and discusses the retail space in general.
This week, Deborah is joined by two Coresight Research Associates, Royce Baretto and Daniel Rodden. Together, they dive into Bed Bath and Beyond’s recently announced store closures, the areas that will feel the greatest impact and which companies could benefit from the closures. For more details, head to Coresight.com.
On this week’s episode, Deborah is joined by Primel Konok and Steven Winnick of Coresight Research to discuss the recently launched, Innovator Matrix series. The first report, which explores US last mile delivery, evaluates obstacles retailers are facing in the last mile, and identifies the top private last-mile delivery technology providers based on Level of Innovation and Market Potential. Read the full report on Coresight.com.
John Mercer, Global Head of Research at Coresight Research, joins Deborah this week for a special Valentine’s Day episode! John and Deborah dive into consumer spending from 2022 and consumer plans for Valentine’s Day 2023. Head to Coresight.com to check out the full Consumer Tracker Report, along with other reports mentioned in this episode.
This week on Retaili$tic, host Deborah Weinswig and special guest Renee Hartmann discuss their new book, Next Generation Retail. The co-authors dive into what inspired them to write the book, their favorite chapters and how the book can benefit you and your organization! Purchase a copy now via your retailer of choice!
Sunny Zheng, Apparel and Footwear Analyst at Coresight Research, joins Adeline Devers for a deep dive into NRF 2023. To read the #free reports on NRF 2023 go to coresight.com.
John Harmon, Managing Director of Retail Technology Research at Coresight Research, joins Adeline Devers for a series of rapid-fire questions about his CES 2023 experience in this short-but-sweet episode. To read John’s #free reports on CES 2023, head to Coresight.com.
Adeline Devers steps in for Deborah this week to interview Coresight's one and only Marie Driscoll. In this episode, Adeline and Marie chat about all things travel retail and beauty - inspired by Marie's recent report Three Things You Need To Know: Travel Retail and Beauty, live now on Coresight.com.
Ron Thurston | LinkedIn - https://www.linkedin.com/in/rthurston/
April Sabral | LinkedIn - https://www.linkedin.com/in/aprilsabral/
Nick McHenry | LinkedIn - https://www.linkedin.com/in/nickmchenry/
Liza Amlani | LinkedIn - https://www.linkedin.com/in/lizaamlani/
Deborah welcomes consumer goods consultant and fellow podcaster Justin Honaman to the show to discuss their unique stories and starting to address some big problems in the retail industry.
Oren Paran joins Deborah and Andrew for a lively discussion on retail innovation solutions with a focus on Israel.
Coresight's Phillip Moore returns for a one-on-one chat with Deborah about the holiday season, sustainability, and 2023 prospects.
Coresight's Philip Moore swaps in for Andrew this week to join forces with Deborah as they interview Assaf Baciu about what Persado is doing with generative AI and language.
Andrew is joined by Royce Baretto of Coresight Research this week to discuss the home and home improvement sector.
Deborah hosts solo this week and discusses livestreaming with Sophie Abrahamsson of Bambuser.
Happy Halloween! Andrew is rolling solo this week to rant about spooky topics like frontline team member pay versus CEO pay, Bed, Bath, and Beyond, Kanye and more.
This week Andrew speaks to the impressive Liza Amlani about the six core principles of "Product Creation By Subtraction" and all things merchandising.
Deborah and Andrew speak to Phil Smiley to get a cross-border retail perspective, especially focused on China, as well as some bonus guinea pig content.
Deborah is flying solo this week after four days in Las Vegas with Groceryshop going through some of the highlights, lowlights, and everything in between.
Deborah and Andrew discuss how tech, retail and design come together at New York Fashion Week, as well as sustainability and Australian innovation.
Andrew Smith is joined by Ned Hayes and Ashley Coates from SnowShoe. They are also co-hosts of the podcast Spark Plug where they talk about the intersection of business and technology.
Deborah is solo this week breaking down live streaming and payments in the current retail landscape.
Andrew is solo this week and joined by fellow retail influencers April Sabral and Ron Thurston to talk about their current happenings and past experiences on the retail front line.
Deborah and Andrew cover an action packed week in retail news including earnings reports, supply chain, stock market volatility, and more.
Deborah and Andrew tackle retail news of the week, chat sustainability, and check in with Steve Statler, SVP of Marketing at Wiliot, to talk about new tech in the supply chain.
Deborah and Andrew are joined by Lori Schafer, CEO of Digital Wave to talk retail tech, multichannel, metaverse, and beyond.
Andrew is solo this week and is joined by friends from around the internet including Ray Riley, CEO at Progress Retail, and Rob Hoehn, CEO of IdeaScale to talk about innovation and events of the week.
Andrew Smith gets a chance to catch up with Rory Cutaia, CEO at Verb Technology Company, to talk about their plans for the future of live streaming and video based sales. Deborah joins to recap and preview upcoming shopping festivals and events.
Deborah is solo this week chatting about global CPG trends, things happening in the Beauty world, and what to expect this year in e-commerce and live streaming.
Deborah is joined by Gabriella Bock and Natalie Arana from RETHINK Retail to talk retail influencers and the future of what RETHINK has to offer.
Deborah is joined by CEO at Bolt Maju Kuruvilla to talk about the future of payments and one click checkout. Coresight analysts John Harmon and Primel Konok also join with questions from the field.
Deborah and Andrew dive into the many ways consumers are paying for things online and IRL.
Deborah and Andrew talk about uncertainty in the current retail space amidst inflation and a post pandemic landscape.
Deborah and Andrew return to form, catching up on their recent trips abroad and what they learned about the retail desire to innovate.
Deborah and Andrew are joined by Charlene Lu, specialist in all things metaverse, to talk about current trends for consumers and retailers entering the space.
Deborah and Andrew are joined by Co-founder and CEO at Firework, Vincent Yang, to talk about the current and future state of live streaming in the retail space.
Andrew Smith is joined by special guest Ron Thurston, currently on his Retail in America tour. Together they talk about the stories Ron is uncovering on the front lines of retail spaces around the county.
Recorded live from the floor of RICE22 on May 11th, Deborah and Andrew are joined by special guest Cynthia Hollen to talk about all things going on at the Retail Innovation Conference & Expo.
Fresh off Retail Innovation Conference & Expo, Deborah and Andrew reconnect to talk about what happened there, and what's happening next.
Andrew is solo this week talking topics of the day including the innovation abyss, Kohl’s and J.C. Penny, and Lego's Metaverse.
Fresh off Deborah's panel on proptech at ULI, Deborah and Andrew talk sustainability, homesteading, and more.
Deborah and Andrew talk about new ways of greening the retail space for his Earth Day episode of Retailisitic.
Andrew and Deborah re-sync at home and prepare their calendars for upcoming events in the retail space abroad.
Deborah recaps her recent Shoptalk talks in Vegas and previews programming for World Retail Congress happening next week in Rome.
Deborah previews her upcoming talks at events all over the map including ShopTalk in Las Vegas, World Retail Congress in Rome, and ICSC in Michigan.
Deborah is solo this week and gives us a preview of upcoming talks she has on the calendar where she'll be discussing online grocery and live streaming in the retail space.
Deborah and Andrew talk about collaborations, meeting new people in the industry, and how we learn from each other in the retail space.
Deborah and Andrew talk about big moves from Amazon this week leaving some vacant real estate behind, as well as people and leadership on the front lines post pandemic.
Andrew Smith of Sproutly and Think Uncommon joins the show to talk about the metaverse and sustainability
The Metaverse and sustainability, accessibility, body positivity with Andrew Smith of Sproutly and Think Uncommon
Deborah discusses new opportunities for the hemp and CBD market with Smoke Wallin, CEO of Vertical Wellness.
Renee Hartmann founder of China Luxary Advisors joins us again to discuss street fashion and live streaming in Chinese retail.
John Harmon joins us again to discuss artificial intelligence's role in your online shopping this year.
Commerce in livestreams, Women’s Day, Shopping Festivals, Tourism, and we're joined by guest Renee Hatmann of China Luxory Advisors.
A look back at Ali Baba's 11/11 Singles Day 2020, Deborah chats with Renee Hartmann, Co-Founder at China Luxury Advisors, on how Western brands approach to the holiday.
Deborah discusses new opportunities for 2021: social media, streaming, e-commerce and retail. Justin Hochberg joins to talk about entertainment and shopping in a year where the in person element was sidelined.