The City of Toronto is extremely diverse and has cultural and religious representation from all over the world. •Several community members advised that they were unaware of the model of policing within Canada. Often times, they shared that they originated from countries riddled with obvious police and government corruption. Those experiences remained with them and, while they attended a police-led Town Hall, they advised that they did so out of desperation and fear from their own neighbourhood. •Once they grew an understanding of how the Toronto Police Service operated, what the mission statement was, and the aim of a community centric approach, the initially hesitant community members became very forthcoming, positive, and eager to participate.