Joined in studio today by Brent Leary + John Lawson, co-organizers of ExCom2016: Actionable Insights for Customer Experience + Commerce. Learn more at ExCom2016.com! Today’s discussion guide about ExCom2016: 1. What is ExCom 2016 Conference? 2. What is customer experience management and why is it important in business today? 3. Who is speaking at the […]

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