Excellence is quality driven. And this is the inside scoop with Martha Woodward, CEO of Quality Driven Software, a.k.a. QDS.
So if you have a service business with employees, independent contractors or virtual assistants, this is for you.
Cleaning business owners want to know how to boost employee performance. The answer lies in quality checks and a client satisfaction survey that holds house cleaners accountable. Every maid service needs to measure customer satisfaction.
Today's #AskaHouseCleaner sponsors are #SavvyCleaner. (Training and Certification for maid service companies.)
CHECK OUT MARTHA WOODWARD
Quality Driven Software - https://QualityDrivenSoftware.com
Pay for Performance Training - https://ThePayforPerformanceExpert.com
COMPLETE SHOW NOTES FOR THIS EPISODE
https://askahousecleaner.com/show
MOST REQUESTED LIST OF STUFF I USE
https://bit.ly/AngelasStuff
MORE VIDEOS ON THIS TOPIC
Quality Driven - Getting Started - Quality Driven Software - https://youtu.be/Ejg9ApVPG1w
Quality Driven - Reports - Quality Driven Software - https://youtu.be/1ssGqA7KXIE
Pay for Performance (Compensation Plan) - Gregg Learning - https://youtu.be/-XqfsfLiy90
Stop Trying to Motivate Your Employees | Kerry Goyette | TEDx Talks - https://youtu.be/7lhVUedc1a4
RSA ANIMATE: Drive: The surprising truth about what motivates us - The RSA - https://youtu.be/u6XAPnuFjJc
RESOURCES ABOUT EXCELLENT QUALITY IN YOUR SERVICE BUSINESS
Power of Ultimate Six Sigma(r), The: Keki Bhote's Proven System for Moving Beyond Quality Excellence to Total - https://amzn.to/31SZiJh
Getting Service Right: Overcoming the Hidden Obstacles to Outstanding Customer Service - https://amzn.to/2ZbGtEc
The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service - https://amzn.to/320UMsp
Customer Service Tip of the Week: Over 52 ideas and reminders to sharpen your skills - https://amzn.to/2Hlsukp
Serve to Lead: 21st Century Leaders Manual - https://amzn.to/2ZkKSzY
We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.
OTHER WAYS TO ENJOY THIS SHOW
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SOUNDCLOUD - http://bit.ly/2xpRgLH
GOOGLE PLAY - http://bit.ly/2fdkQd7
YOUTUBE - https://goo.gl/UCs92v
GOT A QUESTION FOR A SHOW?
Email it to Angela[at]AskaHouseCleaner.com
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HOUSE CLEANING TIPS VAULT
(DELIVERED VIA EMAIL) - https://savvycleaner.com/tips
FREE EBOOK – HOW TO START YOUR OWN HOUSE CLEANING COMPANY
http://amzn.to/2xUAF3Z
PROFESSIONAL HOUSE CLEANERS PRIVATE FACEBOOK GROUP
https://www.facebook.com/groups/ProfessionalHouseCleaners/
VRBO AIRBNB CLEANING FACEBOOK GROUP
https://www.facebook.com/groups/VRBO.Airbnb.Cleaning/
LOOKING FOR WAY TO GET MORE CLEANING LEADS
https://housecleaning360.com
FOLLOW ANGELA BROWN ON SOCIAL MEDIA
https://Facebook.com/SavvyCleaner
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WHAT IS ASK A HOUSE CLEANER?
Ask a House Cleaner is a daily show where you get to ask your house cleaning questions and we provide answers. Learn how to clean. How to start a cleaning business. Marketing and Advertising tips for your cleaning service. How to find top quality house cleaners, housekeepers, and maids. Employee motivation tactics. Strategies to boost your cleaning clientele. Cleaning company expansion help. Time-saving Hacks for DIY cleaners and more. Hosted by Angela Brown, 25-year house cleaning expert and founder of Savvy Cleaner Training for House Cleaners and Maids.
SPONSORSHIPS & BRANDS
We do work with sponsors and brands. If you are interested in working with us and you have a product or service that is cohesive to the cleaning industry reach out to our promotional department info[at]AskaHouseCleaner.com
THIS SHOW WAS SPONSORED BY
SAVVY CLEANER - House Cleaner Training and Certification – https://savvycleaner.com
MY CLEANING CONNECTION – Your hub for all things cleaning – https://mycleaningconnection.com
HOUSECLEANING360.COM – Connecting House Cleaners with Homeowners – https://housecleaning360.com
SAVVY PERKS – Employee Benefits for Small Business Owners –
https://savvyperks.com
VRBO AIRBNB CLEANING – Cleaning tips and strategies for your short-term rental
https://TurnoverCleaningTips.com
