Using Collaboration Technology to Drive Operational Improvement

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Besides the huge shift to remote work caused by the global pandemic, other changes have occurred in the workplace that employers need to understand and factor into their workforce strategy. On this podcast, Brad Hairston talks with Mark Settle, 7-time CIO and author, who explains how next generation collaboration tools can give employees the capabilities they need to thrive.

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Here’s what we talked with Mark about:

• The purpose of workplace collaboration

• Notable changes to the workplace besides the shift to work-from-home

• Interesting findings from the future of work surveys

• How IT has responded to the collaboration needs of the COVID-altered workplace

• How the current era of collaboration tools address the way the workplace has evolved

• Three key areas that the next generation of tools will address

• Technologies fundamental to the construction of next-gen collaboration tools

• How desktop automation fits into workplace collaboration

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Link to the white paper mentioned in this podcast: https://medium.com/work-bench/re-imagining-the-next-generation-of-workplace-collaboration-tools-8ac1755bc4ff

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