I'm so excited to welcome John G. Miller as this week's guest on the Jerry Gerken Show! Tune in for the Facebook live stream on my Facebook page at 10am EST, Thursday, May 14th, or listen to the podcast version later on Thursday. In early 1986, John began a new career providing leadership and sales management training to Twin Cities’ corporations from all industries. This is how and when John created QBQ! The Question Behind the Question. Throughout a decade of selling and facilitating training for executives and managers, he discovered the incredible need for personal accountability. In 1995, he chose to become a keynote speaker, titling his sessions “Personal Accountability and the QBQ!”—even though some people told him that “personal accountability isn’t a topic.” John’s speaking career took off and he began writing books, gaining the new title of “author.”