Jillian Benbow - Co-Host of The Community Experience [Community Experience]

She is the Senior Community Experience Manager at SPI Media and the host of the podcast The Community Experience.

• Tell my listeners about SPI Media?
• How do you explain a community?
• Where do people get community wrong?
• What is the best way to onboard the community?
• How do you go about setting boundaries with a community?
• What is the best way to deal with conflict resolution?
• Onboarding Email Automation Series: Welcome, tour, events
• Is there a fine line to keeping your current community happy and also growing your community?
• So let's say someone started a podcast, now what?

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VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/

This podcast is under the umbrella ofCX of M Radio: https://cxofm.org/Podcast-Shows/

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