Ron talks about:
· What it takes to build a service culture
· The difference between excellent service and service culture
· And the importance of a service mindset
The person who has influenced Ron the most in the past year:
*Afeef Hussain*
*His note to all customer service professionals:*
“Be grateful for the privilege you have for today to touch and uplift other people’s lives.”
Transcript: https://press1fornick.com/ron-kaufman/
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