Ben Gertz - Director of Learning and Development at EcoWater Systems LLC [Learning & Development]

Ben talks about:

· Learn & Development, and why it is important

· The benefits of L&D

· What happens after training

· How companies can be intentional about L&D when we are working from home

His note to all customer service professionals:

*“Training doesn’t end in the classroom, so what are you doing about it.”*

Transcript and show notes can be found here: https://press1fornick.com/ben-gertz/

JOIN THE PRESS 1 FOR NICK COMMUNITY:

LinkedIn

Website

Connect with Nick

BOOK RECOMMENDATIONS:

Learn about all the guests book recommendations here

BROUGHT TO YOU BY:

VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more here

This podcast is under the umbrella of CX of M Radio

SUPPORT:

Want to support this show? Click here to buy me a coffee

SPONSORING OPPORTUNITIES:

Interested in partnering with the Press 1 For Nick podcast? Click here