Matt is the Founder & CEO of Bonjoro, a personal video messaging & customer delight platform to welcome & onboard customers & clients. Bonjoro also helps customer success teams convert and retain more customers through personalized video. Matt is a former designer & expert product builder with a passion for building a great business culture. As Bonjoro continues to grow, they’re aiming to be one of the most beloved companies, where values & culture continue to be the main driver of the business's success. During this interview we cover:
00:00 Contentfy, Your On-Demand Content Team (Sponsor) 01:02 - Intro 02:01 - Matt’s Background, Past Ventures & Bonjoro 08:30 - Bonjoro in Term of Size & Raising Funds 10:42 - Leveraging Video for Onboarding & Customer Relationships 18:18 - Video Funnels for SaaS Founders 21:41 - Some Surprising Uses for the Tool 27:02 - The Power Of Personalization at Scale 31:00 - Successful Growth Strategies 34:13 - Failed Growth Strategies 36:59 - Engagement for Company Success 43:27 - Biggest Challenges Matt’s Facing Right Now Growing Bonjoro 45:43 - Advice Matt Would Tell his 25 Year old Self 47:35 - Matt’s Top Resources Instrumental to His Success 50:10 - What does Success mean To Matt Right Now 51:37 - The Future for Bonjoro & Get in Touch with Matt
Mentions: https://www.bonjoro.com/ (Bonjoro)
Books: https://hardthings.bhorowitz.com/ (The Hard Thing About Hard Things)
Get In Touch With Matt: https://www.linkedin.com/in/mbjbarnett/?originalSubdomain=au (Matt’s Linkedin) Tag us & follow: https://www.facebook.com/SaaSDistrictPodcast/ (Facebook) https://www.facebook.com/SaaSDistrictPodcast/ https://www.linkedin.com/company/horizen-capital (LinkedIn) https://www.linkedin.com/company/horizen-capital https://www.instagram.com/saasdistrict/ (Instagram) https://www.instagram.com/saasdistrict/ (https://www.instagram.com/saasdistrict/)
More about Akeel:
Twitter - https://twitter.com/AkeelJabber (https://twitter.com/AkeelJabber) LinkedIn - https://linkedin.com/in/akeel-jabbar (https://linkedin.com/in/akeel-jabbar) More Podcast Sessions - https://horizencapital.com/saas-podcast (https://horizencapital.com/saas-podcast)