Three, five, and even six days above market average are the impressive cycle time metrics of today's Collision Buzz guests. Cycle time may not always be your body shop’s focus. But, above-average numbers can help lead to improved customer satisfaction, enhanced insurer relationships, increased cash flow, and much more.

Today's guests share some of their exclusive day-to-day tactics on how to master cycle time. Tune in today!

Thank you to all our guests and host in this month's episode.

HOST

• Ron Zappetillo, Sr. Field Performance Manager
  CARSTAR

GUESTS

• Jason Wong, Owner-Operator
  CARSTAR Auto World Collision
• Laura Kottschade, Production Manager
  Jerry's ABRA Auto Body of Mankato
• Ray Heidari, Owner-Operator
  Fix Auto South San Jose

PRODUCER

• Eliezer Plasencia, Creative Marketing Manager
  Driven Brands Collision

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