If you have wondered about a career in community operations, this episode should help you understand what it is, how Tiffany broke into it and how you can too. Tiffany Oda is the COO of Talkbase - a young startup that is building the community CRM for startups.

In this episode we talk about:

00:00 Dealing with community layoffs, Community Operations 101 with Tiffany Oda
06:49 Dealing with layoffs
18:44 What Tiffany is up to at different times of the week
25:18 What is Community Ops
39:12 Quickest way into Community Ops
46:13 Learning resources for Community ops
53:44 What should a 20-yr old with no experience do
57:46 Getting a mentor who is invested in you
01:01:29 Building your personal brand

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Links and Resources:

• The CommOps Gal (Tiffany’s Blog) - http://www.thecommopsgal.com/
• Community OPServations - https://tiffeoda.wixsite.com/commopsgal/community-opservations
• Talkbase (Community CRM for startups) - https://talkbase.io/
• Community Club - https://www.community.club/
• CMX Community - https://cmxhub.com/community/
• Talkbase Friends - https://talkbase.io/community
• Cassie Mayes - https://www.linkedin.com/in/cassiemayes/
• Jamie Langskov - https://www.linkedin.com/in/jamielangskov/
• Andrew Claremont - https://www.linkedin.com/in/andymci/
• Erica Kuhl - https://www.linkedin.com/in/ericakuhl/
• Brian Oblinger - https://www.linkedin.com/in/brianoblinger/

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Thanks for listening! If you have come this far you’ll love other episodes. Check them out by searching “Beginner Maps” on your podcast player or visit https://beginnermaps.com/