Conversations from people working in and around today's dental industry. Exploring new and exciting topics as we work to grow and succeed. Information you can consume on your time.
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Guest:
Bob Piercy - host
Professional Practice Sales: Dental Office Valuations & Brokerage
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Bob Piercy - host
Professional Practice Sales: Dental Office Valuations & Brokerage
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Guest:
Aaron Gelmon, Acuity Negotiations
Bob Piercy - host
Professional Practice Sales: Dental Office Valuations & Brokerage
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Guest:
Bob Piercy - host
Professional Practice Sales: Dental Office Valuations & Brokerage
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Guest:
Morgan Sylvain, Smile and Company - Founder.
Bob Piercy - host
Professional Practice Sales: Dental Office Valuations & Brokerage
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Guest:
Bob Piercy - host
Professional Practice Sales: Dental Office Valuations & Brokerage
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Guest:
Podcast: The Dental C-Suite Podcast
Book Recommendation:
Bob Piercy - host
Professional Practice Sales: Dental Office Valuations & Brokerage
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Guest:
Jessica Bereti, Modern HR Solutions. Inc, Founder
S7 E10 - Conversing with your Dental C-Suite! Introducing the Dental C-Suite Podcast.* https://www.buzzsprout.com/1447378/episodes/18935319
The Dental C-Suite Podcast
The Dental C-Suite Podcast Hosts:
Jessica Bereti, Modern HR Solutions Inc. - Founder
Kyle Hamilton, The Dental Marketing Company - Founder
Charlei Beaulieu, Tidal Accounting - Founder
Bob Piercy - host
Professional Practice Sales: Dental Office Valuations & Brokerage
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Guests:
The Dental C-Suite Podcast
The Dental C-Suite Podcast Hosts:
Jessica Bereti, Modern HR Solutions Inc. - Founder
Kyle Hamilton, The Dental Marketing Company - Founder
Charlei Beaulieu, Tidal Accounting - Founder
Bob Piercy - host
Professional Practice Sales: Dental Office Valuations & Brokerage
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Guest:
Bob Piercy - host
Professional Practice Sales: Dental Office Valuations & Brokerage
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Don't forget to ask Eric about the FREE lease analysis, valued at $1,500.00.
Guest:
Bob Piercy - host
Professional Practice Sales: Dental Office Valuations & Brokerage
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Guest:
Theresa Smith, Co-Founder
Optimize Dental:
Bob Piercy - host
Professional Practice Sales: Dental Office Valuations & Brokerage
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Guest:
Seth Potter, Nomadic Dental Tech, Exocad trainer
Bob Piercy - host
Professional Practice Sales: Dental Office Valuations & Brokerage
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Guest: Jenn Macdougall, RDA
LinkedIn: linkedin.com/in/jenn-macdougall-365632b1
Website: https://www.overjet.com/
email:
Bob Piercy - host
Professional Practice Sales: Dental Office Valuations & Brokerage
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Guest: Dr. Graun (T-bone) Agarwal, DDS
Bob Piercy - host
Professional Practice Sales: Dental Office Valuations & Brokerage
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Guest:
Bob Piercy - host
Professional Practice Sales: Dental Office Valuations & Brokerage
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Guest:
Kevin Wong, Founder, EvolveOne Digital
Bob Piercy - host
Professional Practice Sales: Dental Office Valuations & Brokerage
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Guest: Angela Duncan
Company: Pure Consulting Dental
Bob Piercy - host
Professional Practice Sales: Dental Office Valuations & Brokerage
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Vic Nikolaj
Luxate Digital Marketing
Bob Piercy - host
Professional Practice Sales: Dental Office Valuations & Brokerage
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Kimberly Pacula, Recruit North America
Prep Doctors:
Professional Practice Sales - Dental Office Valuations & Brokerage
Bob Piercy - host
Professional Practice Sales: Dental Office Valuations & Brokerage
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Guest:
Rhett Bagnall, Specialized Benefits
LinkedIn: https://www.linkedin.com/in/rhett-bagnall-862512b/
Website: https://specializedbenefits.com/
The Art of Cake
Bob Piercy - host
Professional Practice Sales: Dental Office Valuations & Brokerage
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Guest: Stephanie Richardson, Founder
Bob Piercy - host
Professional Practice Sales: Dental Office Valuations & Brokerage
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Guest: Wilson Wong, CPHR, RPR, PI Practitioner
Bob Piercy - host
Professional Practice Sales: Dental Office Valuations & Brokerage
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Guest: Brittany Encina, owner.dentist
Bob Piercy - host
Professional Practice Sales: Dental Office Valuations & Brokerage
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Guest: Michael Braun, Up Front Consulting - Founder
Bob Piercy - host
Professional Practice Sales: Dental Office Valuations & Brokerage
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Guest: Rahman Ismail, CEO & Founder of Kindr.ca
Rahman Ismail, LinkedIn
Kindr.ca
rahman@kindr.ca
Bob Piercy - host
Professional Practice Sales: Dental Office Valuations & Brokerage
Guest: Tricia Dekker, Director Of Business Development at ATB Financial
Tricia Dekker - LinkedIn
ATB Financial - Website
Bob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast
Tom Christensen, Managing Partner of Yates Whitaker LLP.
LinkedIn: https://www.linkedin.com/in/tom-christensen-764a091b/
Website: https://www.yateswhitaker.ca/
Past Co-Travel Podcast episode:
S2 E12 - How are Australian Dental Universities effecting the Canadian Dental environment with Tom Christensen of Yates Whitaker
https://www.buzzsprout.com/1447378/episodes/8235486
Bob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast
Guest:
Rob Wild
Regional Manager of Professional Banking, TD Bank
Past Co-Travel Podcast episode;
Bob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast
David Herman
Web Marketing For Dentists
Website
X / Twitter
Bob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast
Doug Gillespie
Velmeni AI
Bob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast
Marc Wagner
Dentist on Demand - DentalBytes Podcast
Dentist on Demand:
Website
Fasebook
YouTube
Bob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast
Website: Professional Practice Sales
LinkedIn:
Professional Practice Sales
Gerry Crandles, Partner, ON
Mike Suffield, Associate Broker, BC
Bob Piercy, Sales Associate, AB
Bob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast
Jackie Brett
Dental Coaching ABC
DentalHR.ca
S5 E09 - Building the dental foundation that supports success - Jackie Brett, Dental Coaching ABCBob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast
Morgan Sylvain - Founder & CEO
Morgan Sylvain - LinkedIn
Smile and Co - Website
First Podcast Conversation
S5 E08 - Building Smile + Co. and improving talent acquisition - Morgan Sylvain, FounderBob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast
Charlie Beaulieu, Tidal Accounting, Founder.
LinkedIn: https://www.linkedin.com/in/charliebeaulieu/
Website: https://www.tidalaccounting.ca/
email: charliebeaulieu@gmail.com
Bob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast
Theresa Smith:
Optimize Dental:
Website
YouTube
Bob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast
Kevin Wong:
LinkedIn - www.linkedin.com/in/therealkevinwong/
email - KevinW@evolveonemedia.com
EvolveOne Digital:
Website - https://www.evolveonedigital.com/
LinkedIn - https://www.linkedin.com/company/evolveonemediaagency/posts/?feedView=all
Facebook - https://www.evolveonedigital.com/
Instagram - https://www.instagram.com/evolveonemediaagency?igsh=MWV4N2owNmp6MDlyaA==
email - info@evolveonemedia.com
Bob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast
Bianca Dornan LinkedIn
https://www.linkedin.com/in/bianca-dornan-64164568/
Practice Made Perfect
https://www.practicesmadeperfect.ca/
Eunoia Dental Retreats
https://www.eunoiaretreats.ca/
Bob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast
Jackie Brett
LinkedIn - https://www.linkedin.com/in/jackie-brett-90348655/
Dental Coaching ABC website - https://dentalhr.ca/
Bob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast
Morgan Sylvain
LinkedIn: https://www.linkedin.com/in/morgan-sylvain-bb978b189/
Smile + Co. Website: https://www.smile-and-company.com/
Bob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast
Doug Gillespie LinkedIn
https://www.linkedin.com/in/doug-gillespie-142a267/
Bob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast
Optimize Dental
Website: https://www.optimizedental.ca/
Facebook: https://www.facebook.com/optimizedental
Instagram: https://www.instagram.com/optimizedental/
YouTube: https://www.youtube.com/@optimizedental
LinkedIn: https://www.linkedin.com/company/optimize-dental/
Theresa Smith
LinkedIn: https://www.linkedin.com/in/theresa-smith-669771177/
Brittany Pollard
LinkedIn: https://www.linkedin.com/in/brittany-pollard-9193111ba/
Bob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast
Seth Potter, RDT
Dental Design Services Website - https://www.dentaldesignservices.com/
Instagram - https://www.instagram.com/dentaldesignservices/
Facebook - https://www.facebook.com/RemoteDentalServices
LinkedIn - https://www.linkedin.com/company/dental-design-services/about/
Email Seth - spotter@dentaldesignservices.com
Past Podcast Episode:
S3 E03 - The Nomad Dental Tech Seth Potter travels the world designing smiles wherever he goes
Bob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast
Marc Wagner, CEO
Dentist On Demand
- LinkedIn - https://www.linkedin.com/in/marc-t-wagner-08208792/
Dentist On Demand
- Website - https://dentistondemand.com/
- LinkedIn - https://www.linkedin.com/company/dentist-on-demand/
- Instagram - https://www.instagram.com/dentistondemand/
- Facebook - https://www.facebook.com/dentistondemand.ca
- YouTube - https://www.youtube.com/channel/UCRTD4frcgfhZfklxl4JNT-g
Bob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast
Jeff Barsotti, CEO - LinkedIn
RecallMax Website - https://www.recallmax.com/
American Association of Dental Office Managers (AADOM) Website - https://www.dentalmanagers.com/
Earlier RecallMax Podcast appearances:
- S4 E02 - How RecallMax is helping dental offices drive growth and patient care
- S3 E09 - Driving patient care and office success with Recall Max, VP Leah Crites
Bob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast
Sydney LaCroix
- LinkedIn - https://www.linkedin.com/in/sydney-l-a6a690184/
Bob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast
Kevin Wong
- LinkedIn - https://www.linkedin.com/in/therealkevinwong/
EvolveOne Media
- LinkedIn - https://www.linkedin.com/company/evolveonemediaagency/
- Website - https://evolveonemedia.com/
Canadian Digital Adoption Program (CDAP)
- For inquiries please contact Kevin at: info@evolveonemedia.com
- Website - https://www.digitalmaturitygroup.com/
Bob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast
Blossom Dental Consulting:
https://www.blossomdentalconsulting.com/
email: monica@blossomdentalconsultig.com
Monica Watson - LinkedIn
https://www.linkedin.com/in/monica-watson-73718bb7/
Bob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast
Guest: Jeff Barsotti, CEO or Recall max
email: jeff.barsotti@recallmax.com
LinkedIn: https://www.linkedin.com/in/jeff-barsotti-851a9746/
website: https://www.recallmax.com/
LinkedIn: https://www.linkedin.com/company/recallmax/
Instagram: https://www.instagram.com/recall_max/
Facebook: https://www.facebook.com/recallmaxdentalsoftware
Bob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast
Kimberly Pacula
416-697-7144 (c)
LinkedIn
kimberly@heapsanddoyle.com
recruiting@heapsanddoyle.com
Heaps and Doyle - website
Bob Piercy - host
- phone - 780-965-2232
- email - rhpiercy@me.com
- LinkedIn - https://www.linkedin.com/in/robertpiercy/
- Website - https://robertpiercy.com
- Facebook - https://www.facebook.com/BobPiercyCoTravelPocast
Website
Dentist on Demand
Social Media
Facebook | YouTube | LinkedIn | Instagram
Tyle McClendon
LinkedIn
Marc Wagner
LinkedIn
No Rules Rules: Netflix and the Culture of Reinvention
by Reed Hastings, Erin Meyer,
FullContour Website: https://www.fullcontour.com/
3Shape Automate Website: https://www.3shape.com/en/services/automate
Rob Laizure Jr - LinkedIn: https://www.linkedin.com/in/roblaizurejr/
How AI can save our humanity | Kai-Fu Lee - TED Talk: https://www.youtube.com/watch?v=ajGgd9Ld-Wc
RecallMax Website:
https://www.recallmax.com/
Leah Crites
VP, Client Success
email: leah.crites@recallmax.com
LinkedIn: https://www.linkedin.com/in/leah-crites-b09701a0/
Chris Nolan
LaunchPad Healthcare Recruiters
Founder & President
Website: www.launchpadjobs.ca
email: chris@launchpadjobs.ca
LinkedIn: https://www.linkedin.com/in/chrisnolanlaunchpad/
Co-Travel podcast with Bob Piercy:
S2 E12 - How are Australian Dental Universities effecting the Canadian Dental environment with Tom Christensen of Yates Whitaker
eBook - 3D Printing in Restorative Dentistry, State-of-the-Art Materials, Workflows and Applications. by Dr. Wally Renne & Dr. Michael DeFee
https://www.themodinstitute.com/3d-printing-in-restorative-dentistry-ebook/
Desktop Health:
https://www.desktophealth.com/
The MOD Institute:
https://www.themodinstitute.com/
Facebook - personal
https://www.facebook.com/wally.renne
Facebook - The MOD Institute
https://www.facebook.com/themodinstitute
Instagram - personal
https://www.instagram.com/dr.wallyrenne/
Instagram - The MOD Institute
https://www.instagram.com/themodinstitute/
Youtube Channel
https://www.youtube.com/channel/UC5S6Vtv-ezqTy_JsaFHJJ-A/videos
Please register for Jack's webinar on March 23rd, 2022, or visit the link to watch the recording afterwards.
Register for Jack's Webinar / or watch recording
"The Key To Consistency, Advanced Accuracy with 3D Printing"
Website:
Absolute Dental Services
Social Media Links:
LinkedIn | Facebook | Instagram | YouTube
As discussed on the show Jack uses the 3Shape Automate sw to use AI to design his Night Guards.
https://www.3shape.com/en/press/2021/meet-3shape-automate-worlds-first-ai-powered-design-service-for-labs
https://www.3shape.com/en/services/automate
Jack Marrano LinkedIn
It was great catching up with Vic since our last conversation. For any questions please check out his website linked below.
Luxate.ca
If interested I have also included the link to our first podcast episode.
S2 E20 - Marketing in a Pandemic. How to maximize your Marketing with Vic Nikolaj of Luxate Digital Marketing
Seth Potter is a certified Dental Technician who recently opened his own digital dentistry design agency that allows him to live and work anywhere in the world. I fist connected with Seth via LinkedIn. We spoke and I thought his story would be one worth sharing.
Links to his website and social media accounts are below.
Website:https://www.dentaldesignservices.com/ Instagram:https://www.instagram.com/dentaldesignservices/ Facebook:https://www.facebook.com/RemoteDentalServices LinkedIn:https://www.linkedin.com/company/dental-design-services/Please reach out to him if you have any questions.
It was great catching up with Theresa Smith of Optimize Dental. Theresa was a guest on the podcast in early 2021 when Optimize Dental was a new venture. Now a year in I wanted to catch up with Theresa on the past year. What did she learn? What surprised happened along the way? And what does she see for the future of Optimize Dental and the dental industry she serves.
Optimize Dental - websiteOptimize Dental - Office Manager Study Club registrationOptimize Dental - FasebookTheresa Smith - LinkedIn
In the beginning of 2021 a company, Desktop Metal acquired EnvisionTec, a company credited with the development of Digital Light Projection (DLP) 3D printing and almost 20 years of research, development, and experience bringing both 3D printers and resins to market in the Additive Manufacturing industry. Through this acquisition Desktop Health was born.
I was excited to be able to catch up with Michael Jafar, President and CEO of the newly formed Desktop Health to discuss the direction of this new company and the waves they are making in the dental industry. Michael and Desktop Health are focused on changing how 3D printing works in dentistry. Taking 3D printing from a behind the scenes technology printing support materials such as models and trays to manufacturing end use products starting with removable dentures made possible by Flexcera. Desktop Health is also making news when it acquired its first fully functioning dental lab. A decision Desktop Health is confident will help increase the speed of innovation, adaptation and level of satisfaction for dentist, lab and patient.
These were just a few of the topics we touched on in today's conversation.
I thank Mike for his time and look forward to speaking with him again.
Desktop HealthWhat makes Flexcera so Special?
I came across the Smart Box Dental after reading their Covid Aftershock Report. I then reached out to the Founder and CEO Colin Receveur and asked if he would come on the show.
I had a great chat with Colin and thank him for coming on the show. Below are links to their website and the Aftershock report that sparked this conversation.
Colin Receveur
Founder & CEO
Smart Box Dental
The Covid Aftershock Report
Facebook | YouTube
This was a lot of fun - it was my turn to answer the hard questions as I was a guest on The Dental CEO Show hosted by Samantha Leonard CEO and Co-Founder of Stream Dental HR.
Samantha was kind enough to share the interview so that I could share it with my audience. I hope you check out her show. Please Like, Follow and Subscribe.
I have included the link to her show and to the episodes when she was a guest on mine. Please check them out.
Please check out Samantha's podcast here:
The Dental CEO Show - iTunes
Co-Travel podcast with Bob Piercy episodes featuring Samantha Leonard of Stream Dental HR:
S2 E15 - Discussing the new OH&S requirements for Albertan Dentists w Samantha Leonard, Co-Founder and CEO of Stream Dental HR
S2 E07 - Making Human Resources a Business Driver with Samantha Leonard of Stream Dental HR
S2 E01 Conversation with Samantha Leonard CEO & Co-Founder of Stream Dental HR
Samantha Leonard
Stream Dental HR
Co-Founder & CEO
Several months back Theresa Smith, the founder of Optimize Dental organized a dental summit over zoom where she had an amazing panel of guests to discuss a wide rage of topics effecting the dental industry. This podcast is the audio from that summit. Theresa was kind enough to allow me to rebroadcast that summit incase you were not able to attend live.
I am proud to say that at this time most of the guests on Theresa's panel have also been guess on my podcast. I have linked their episodes incase you wish to take a deeper dive on their area of expertise. Don't worry Jamie - we will get you on the show soon :)
Here is the contact information for Theresa and her guests:
Theresa Smith - Optimize Dental, Founder
780-360-9857 | optimizedental@gmail.com
S2 E02 Conversation with Theresa Smith of Optimize Dental
Jamie Imeson - Henry Schein, Field Sales Consultant
780-499-4064 | jamie.imeson@henryschein.ca
Tom Christensen - Yates Whitaker, Managing Partner
780-413-7211 | tom@yateswhitaker.ca
S2 E12 - How are Australian Dental Universities effecting the Canadian Dental environment with Tom Christensen of Yates Whitaker
Mike Clark - WORKFORCE, VP
604-616-0555 | mike@workforce.ca
S2 E13 - Changing the Temp Work environment in Dentistry with Mike Clark VP of WORKFORCE Dental Staffing
Justin Sharp - CareCru, CTO
780-850-8886 | justin@carecru.com
S1 E02 - Conversation with Justin Sharp of CareCru
Vic Nikolaj - Luxate Digital Marketing, Founder
780-904-8857 | info@luxate.ca
S2 E20 - Marketing in a Pandemic. How to maximize your Marketing with Vic Nikolaj of Luxate Digital Marketing
I think 3D printing is simply cool. It has taken all of my adult 'responsibility' to resist buying a 3D printer to satisfy my personal curiosity. I am secretly waiting for the day that my son is old enough so that I can use him as the excuse to buy one.
I think 3D printing has the opportunity to make an impact in any industry that deals in physical products. Be that manufacturing, prototyping, medical, dental and others.
The types of printers and the materials they print are advancing and it was fun to talk to Kevin Dillon the Channel Success Manager at Desktop Health about the advancements they are making in their company and the industry. I think this disruptive technology is going to push the dental industry in a similar way that CAD/CAM has. Dental clinics and Labs will have to consider the traditional ways of manufacturing dentures, aligners, implant guides and even final single unit restoration and compare that to the advancing technology of 3D printing. I would not be surprised if 3D printing makes a faster and larger impact on dentistry than CAD/CAM as more types of treatment can take advantage of the technology.
If you wish to reach out to Kevin directly his contact information is below;
Kevin Dillon
Channel Success Manager
envisionTEK
Desktop Health
1-313-505-6559
kdillon@envisiontec.com
Facebook Groups:
- Envision One Dental Users
- EnvisonTEC Orthodontic Study Group
For as long as I have worked in the Dental Industry the running light hearted joke has been that dentists walk into a bank and say they want to build or buy a dental practice and they have walked out with a blank check. Rob Wild of TD bank is the guy writing those blank checks. I wanted to talk with Rob to see how Covid has changed lending practices for dentists? Do banks still look a the dental industry as a recession proof investment. I also wanted him to answer the question: is a bank, a bank a bank? and how does he address the commoditization of the banking industry.
In the conversation Rob refers to an earlier podcast episode I had with Tom Christensen, the Managing Partner of Yates Whitaker. I have linked that episode below for your convenience.
S2 E12 - How are Australian Dental Universities effecting the Canadian Dental environment with Tom Christensen of Yates Whitaker
If you want to reach out to Rob his contact information is below.
Rob Wild
Regional Manager Professional Banking
TD Bank
780-902-6416
rob.wild@td.com
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I always enjoy connecting with Kevin Wong. He is a good friend and someone I look too for advice when needed. At this time where we all hope that we are moving forward and leaving the last 18 months in our rear-view mirrors I wanted to connect with Kevin to discuss his take on what may or what could lie ahead for us. Kevin owns and operates EvolveOne Media a full service digital marketing agency.
We have all heard people say 'get back to normal' and maybe we have said that our selves. Kevin had a good line in the conversation 'Getting Beyond Normal'. I think this is the real target. We will never get back what we have lost during this time. There is only one way to move and that is forward and beyond.
Here is the link to our first conversation:
S1 E06 - Conversation with Kevin Wong CEO of EvolveOne Media
Kevin Wong
EvolveOne Media
kevinw@evolvewonemedia.com
Facebook | Instagram
Andy Thiessen used to ref NHL games, now he sells the Solea All-Tissue laser. Today we discussed how he sees the game of hockey change during the playoffs and how the Solea laser could impact dentistry.
I enjoyed the conversation and I think we touched on some important topics. It is always hard to pick what new technologies are going to take off and which will linger. I know Hard Tissue lasers have not become as accepted as anticipated but the Solea laser is based on different technology and different science. I think this is promising technology as we are already seeing offices having success with the laser. I think this was a fair and honest conversation. I wanted to discuss the potential of this technology but did not the entire episode to be a sales pitch. I did my best to ask some hard questions and keep Andy on his toes.
If you have any questions and want to reach out to Andy his contact information is below.
Andy Thiessen Convergent Dental
1-587-896-1206
athiessen@convergentdental.com
Eight months ago I spoke with Lee Tessler of Cirrus Consulting Group about the current state of the Commercial Real-estate world as we were just exiting the fist wave of the Covid-19 pandemic. At that time a Second Wave was discussed as a possibility but there was no way either of us could have predicted the events that followed our fist conversation.
The first conversation I had with Lee was the most watched conversation of that series and I thought a second conversation was warranted.
For those who are interested I have included a link to our first conversation below:
Conversation with Lee Tessler of Cirrus Consulting Group
For those interested in reaching out to Lee directly to discuss any upcoming seminars, complementary lease review or to employ Lee to assist in your lease renegotiation his contact info is below.
Lee Tessler
Senior Consultant,
Cirrus Consulting Group
1-647-789-3246
ltessler@cirrusconsultinggroup.com
Cirrus Consulting Online Course Schedule and Registration
Vickie Burgess has in interesting story arch that landed her in the banking industry. Her journey is not that of financial schooling and institutions that would naturally lead to banking. Rather she came from the wold of Social Work where she spent eight years working with high-risk youth offenders in Toronto. Now this start may seem to have little crossover into banking but Vickey shows that this added perspective does prove useful when working with clients as they work to build the financial plan.
I really enjoyed talking with Vickie today and if you have any questions please feel free to reach out to her.
Victoria Burgess
Senior Private Client Adviser
ATB Financial
780-488-7631
vburgess@atb.com
I really enjoyed catching up with Dr. Mark Tholen as we discussed a range of topics surrounding the continuing evolution of the dental operator and dental office. I have known Mark for years as I was fortunate to attend his design seminars when he was partnered with Pelton & Crain and now A-DEC. These seminars were always educational, entertaining and the setting of Portland OR was always fun to explore.
I look forward when we are able to travel back to Portland with clients and listen to Mark speak on dental office design and converse over a nice glass of wine.
Below are some links to resources discussed in the episode:
Dr. Mark Tholen email: drmark@mynewdentaloffice.com
Dr. Mark Tholen Website - THE Designs
Dr. Mark Tholen Online Dental Office Design Course
YouTube Video - Air Quality Management in the Dental Operatory
Book: A Guide To Designing The Elegant Dental Or Medical Office
by Dr. Mark Tholen
Note - If there are any issues with Amazon shipping the book to Canada please contact Dr. Tholen via email.
If you can't beat-em, join-em. Born into the Dental Industry, and married into it Vic Nikolaj is not surprised to find himself helping doctors and dental offices improve their marketing execution.
It was fun to talk today with Vic on a virility of topics surrounding Marketing and the Dental Industry. We discussed the old school method of marketing which was almost nonexistent to the new and innovative ways offices are attracting new patients and most importantly keeping them coming back. We discussed marketing through a pandemic and what opportunities exist for business as we hopefully find ourselves coming out of a pandemic.
If you have any questions please reach out to Vic and Luxate Digital Marketing
Facebook | Instagram
Today's episode was a fun one for me. Two guests Chrissy Ford and Lousia Zylstra of Advanced Hygiene Consulting. This is a fun conversation where we cover a verity of topics. Who are they and how did they find themselves on this path. What has Advanced Hygiene Consulting gown to become. What common issues do they find when they are brought into a dental office. And what have they seen during the past 14 months regarding the Covid-19 pandemic.
This conversation was a lot of fun and I highly recommend if you have any questions regarding the hygiene department at your office please reach out to them.
www.advancedhgyinesolutions.ca
Facebook | Instagram
advancedhyginesolutions4u@gmail.com
Ted Gray of SciCan spends much of his time visiting offices observing their Infection Control protocols and education the doctor and team on ways to improve their systems. He has seen the best of offices and he has seen the worst of offices.
I wanted to talk to Ted today to discuss the common mistakes he sees, the common questions he is asked and discuss what offices will likely have to do when the updated ICP guidelines come out in late 2021 or 2022.
There is also the conversation on how Covid has effected the ways offics are protecting their patients.
If you have any questions for Ted or want to schedule him to visit your office please reach out to him directly.
Ted Gray
Sci-Can
1-403-606-3942
tgray@scican.com
Chris Stachniak has over 20 years of experience in the dental industry starting on the Supply / Distribution side before moving to CBRE and specializing in Retail Leasing and Sales.
I wanted to talk with Chris today to discuss the current Commercial Real estate environment we find our selves in 12-13 months into COVID. There has been a lot of speculation about real estate booms and busts and I thought Chris' perspective would shine a light on the topic for many of us.
If you have any questions please feel free to reach out to Chris directly:
Chris Stachniak
CBRE Sales Representative
780-916-0163
chris.stachniak@cbre.com
Kirsten Skocdopole is a Certified Dentrix Trainer and I wanted to talk to her today on her experiences and what she sees visiting dental offices. It can easily be assumed that what she sees is occurring in all dental offices regardless of Office Management Software - most dental offices are not using their OMS to the fullest of its capabilities.
Today we discuss the importance of continually investing in the training of your team and maximizing your office management software to help drive your business.
In today's conversation Kirsten references a workbook.
The Administrative Dental AssistantStudent Workbook
By Linda J. Gaylor
If you use Dentrix and want to schedule a training session or have other questions please call Dentrix Support at:
1-800-561-2983
The clock is ticking. Dental offices need to have their OH&S manuals and documentation completed by November 1, 2021. The concern is that many offices do not understand what is required and the amount of work that will go into creating these documents.
Today Samantha and I discuss what is required and how Stream Dental HR is there to help with this and other HR needs of a dental office.
Please see the link below for more information.
Stream Dental HR - Health & Safety Link
Samantha LeonardStream Dental HR
1-855-223-7878
info@streamdentalhr.com
Facebook | Instagram
Kevin who owns Wagging Tails Studios, a video production company in Edmonton was invited to take part of the NHL Playoff Bubble, World Juniors Bubble and the Briar Curling Bubble in Calgary. I wanted to talk to Kevin about his experience living in those bubbles. A very unique experience and one that will likely not happen again. Kevin shares some of the fun stories but also the harder times as he lived away from friends and family.
Kevin MaherWagging Tail Studios
www.waggingtailsstudios.ca
Facebook | Instagram
I met Mike Clark in 2019 in Kelowna at an unofficial Dental Summit. It was a meeting organized by a number of Henry Schein reps from Western Canada and gave us a chance to swap stories and notes on how we were working in the dental industry.
Mike and Workforce was one of the shining lights of that meeting as he addressed the issues of staffing, which we as reps get bombarded with requests when offices need people. But Mike also educated us on the general unorganized mess that the Dental Temp Staffing arena is compared to other industries.
There is a lot of risk and inconvenience with how the current temp-staffing world works - for employees and employers. Workforce is doing what they can to improve the experience for both employees and employers.
Please review the attached PDF's below and feel free to contact Mike if you have any questions.
Article Link: Self-employed vs. Employee Status
Workforce PDF
Mike Clark, VPWorkforce - Staffing Solutions
Workforce Dental Staffing Solutions
mike@workforce.ca
1-604-616-0555
Over the past few years Tom Christensen has been a recurring guest at our Henry Schein branch events and a popular guest speaker. Tom's dry whit and extensive knowledge on the accounting needs for dentists has earned him a strong reputation in our market.
Prior to the pandemic Tom had traveled to Australia to visit a number of dental schools and speak with the students. With many of those students looking to return to, or move to Canada after graduation he was well received. Many of the students wanted to know more the challenges and opportunities that existed in the Canadian market.
Talking with Tom today I wanted to revisit his Australia trip but also discuss the current dental market.
Tom ChristensenCA, MPACC
Yates Whitaker
780-908-5737
Tom@yateswhitaker.ca
Bill Hamilton and his partner purchased Tier Three in 2008 and grew the company from evaluating and brokering dental offices in one province to a Coast-to-Coast operation in Canada.
Recently acquired by Henry Schein, I wanted to talk with Bill about the company, Tier Three, how he came to own it and grow it to its size today. I also wanted to get Bills take on the Dental Industry in Canada, the effects of DSO's entering the market the past few years and of course the changes caused by the pandemic over the past 12 months.
I really enjoyed speaking with Bill and hope to have him on later in the year to again explore different areas of the dental industry.
If you have any question please let me know or reach out to Bill and his team at Tier Tree.
Bill HamiltonSenior Transition Consultant & Broker
Tier Three Brokerage
bill.henderson@tierthree.ca
info@tierthree.ca
1-888-437-3434
Jennifer Buchanan is a registered and licensed Interior Designer and someone I have had the pleasure to work with on several projects. I wanted to talk to Jen about design, what makes 'good' design and what can be the cost of 'bad' design.
Jennifer has an interesting store as how she found herself in the design world and how she made her way to work in the dental industry - although she does not limit her design career to the dental industry.
Please check out her social media and website to see examples of her work and reach out to her if you have any questions.
Instagram | Facebook | Website
Please click the links above to download the podcast or watch the video of our conversation below.
Alix Jade is a local artist who specializes in hand panted murals. I have known Alix for several years and enjoyed watching her story grow on Social Media and wanted to talk to her about her journey so far.
What started as designing and drawing the chalk art for one Lululemon store in Edmonton grew into all Edmonton locations. Then taking a chance when asked if she could do a hand painted mural Alix Jade awoke her inner entrepreneur and found here niche. Since then her murals and art have taken off. You can find her art on buildings around the city, in places of business and homes.
A great story, a fun conversation.
Please check out Alix's social media links and website below.
Instagram | Facebook | Website
Please reach out to her if you have any questions.
My guest today is Justin Doornboss, Account Executive and self-proclaimed longest sales employee and employee #33 of Bombbomb. What is Bombbomb? Bombbomb is the tool / platform I have used for almost a year to imbed video messages in email. This email you are reading right now uses Bombbomb to imbed the video of our conversation above.
The ability to easily imbed video in email messages allows the sender to add personal touch by allowing the viewer to see your face, hearing your voice and inflection - you are better able to communicate your message and connect to the viewer.
In our conversation Justin and I get into the conversation quickly. If you ever wondered what happens when you get two sales people taking on a topic they are both passionate about this is it. Buckle up, hold on and enjoy the ride.
If you have any questions please let me know or reach out to Justin and Bombbomb directly. There is a 2-week free trial so I encourage you to take the chance and see how adding Bombbomb to your business would improve the communication and connection to your patients.
Justin DoornbosAccount Executive
justind@bombbomb.com
www.bombbomb.com
Instagram: @BombBomb
Facebook: @BombBomb
This is the second conversation I have been able to have with Samantha, Co-Founder and CEO of Stream Dental HR. After our first conversation we knew there was lots we did not have time to cover and I was interested in having her on again.
There has been lots of development in the world Covid-19 and the discussions of vaccines, when will dental office employees be eligible to be vaccinated and what happens if an employee refuses the vaccine for a number of reasons.
We also wanted to discuss how to strategically use HR as a driver in the business and not just an ignored and overlooked necessity.
Here are links to some courses and resources we discuss
https://streamdentalhr.com/hr-management-course
https://streamdentalhr.com/canadajobgrantinfo
https://www.alberta.ca/canada-alberta-job-grant.aspx
If you have any questions please reach out to me or Samantha directly at:
Samantha LeonardCEO, Co-Founder
Stream Dental HR
P: 1-800-260-3491 ext 7
D: 403-812-2103
E: samantha@streamdentalhr.com
w: streamdentalhr.com
Facebook | Instagram | LinkedIn
I always look forward to my conversations with Rob Campbell of Richardson Wealth. His passion and knowledge of the investment world is unmatched in my experience and he has continued to provide me and his other clients with sound financial advice.
Today Rob and I explore the relatively new investment strategy of SPAC's that offers opportunities for strong returns with relatively low risks. We also couldn't help but to touch on the recent GameStop / Reddit fiasco that was in the news recently.
I hope you enjoy the conversation and I look forward to any feedback or suggestions.
If you have any questions for Rob please feel free to contact him directly.
Rob Campbell, CA, CPA, CIM
Director, Wealth Management & Portfolio Manager, Investment Advisor Campbell Wealth Management
Richardson Wealth Limited
Tel. 780.409.7750
Rob.Campbell@RichardsonWealth.com
Toll-Free 1.866.205.3550
This weeks Conversation was a first for me. Two guests, Tyler McClendon and Marc Wagner of Dentist on Demand. Tyler, I have known for years and Marc I just met the day we sat down to talk.
Dentist on Demand is a marketing platform focused exclusively on driving patient traffic to dentists. In this new digital economy, DOD uses tele-dentistry to improve access to oral care while increasing online presence for their clients.
This was an interesting conversation and took a very different path than I thought. A lot of talk about what marketing opportunities exist for dentists and their practices and the challenges that require us to step outside of or comfort zone to take advantages of these opportunities in this changing environment.
I hope you find the conversation useful. Below I have included links to Dentist on Demands website, social media and the contact info of Tyler and Mark.
Dentist on Demand Website
Dentist on Demand Instagram
Dentist on Demand Facebook
Tyler McClendonFounder and CEO
tyler@dentistondemand.com
1-778-881-2453
Marc WagnerCOO and Analytics Guru
marc@dentistondemand.com
1-604-603-6160
As Brandon Mather puts it, First Data is probably the largest company you have never heard of. The leader in Merchant Process, this company processes more credit card and debit card transactions than the next ten largest companies in this space combined.
With a relatively small footprint in Canada First Data is making aggressive moves in the Canadian market offering competitive pricing while offering a premium service.
I enjoyed todays conversation with Brandon as we discussed some of the key features and benefits of First Data and their industry leading Clover Merchant Terminals.
For more information on First Data and their Clover terminals please see the links below.
Brandon MatherDirector of Regional Sales & Partnerships
First Data a Fiserv Company
780-399-3181
brandon.mather@fiserv.com
Theresa and I have known each other for many years and she has a wide range of experience working in the dental industry. She started her career in a small rural practice and was a key component helping it grow to a leader in its market. She has also worked with a medium sized DSO expanding here skills and knowledge while gaining that DSO perspective and now works in the specialty market. It is because of this wide range of experience that I wanted to talk with Theresa and I hope you find this conversation beneficial.
Theresa has started her own consulting company Optimize Dental where she is taking this wide range of experience and helping offices implement change and taking their practices to the next level.
If you have any questions her contact information is below along with here Social Media links
Theresa Smith
Optimize Dental(780) 360-9857
optimizedental@gmail.com
Facebook page
Instagram
LinkedIn
I will warn you - we did have some audio troubles which is unfortunate. I have addressed this so it shouldn't happen in the future.
Kicking off 2021 in style, I spoke with Samantha Leonard CEO and Co-Founder of Stream Dental HR.
Samantha started her career as a Dental Assistant in Calgary where she was approached by Dr. Sam Daher to help him open his first Calgary location. Soon that single practice turned into multiple location and it became obvious that Human Resources was a growing headache with no clear solution. This sparked the need for Stream Dental HR. Six years later they are offering customized HR support for dental practices across Canada an the US.
Today Samantha and I wanted to first introduce Stream Dental HR to you, discuss their backstory and start to touch on the vast topic of HR that has been under served for many years in the Dental industry. There are a lot of changes that have occurred and about to occur in the Dental industry and we want to help offices find solutions to those changes.
I am happy we were able to connect for this years first instalment of the Co-Travel with Bob Piercy video series and podcast. That's right I said podcast. You will be able to watch these videos online and directly from this email but you will soon be able to download these conversations and previous conversations from iTunes so you can listen on the go when you are not able to watch.
I have included Samantha's contact information below. If you have any questions about Stream Dental HR please reach out to me or Samantha.
Samantha LeonardCEO, Co-Founder
Stream Dental HR
P: 1.800.260.3491 ext 7
D: 403.812.2103
E: samantha@streamdentalhr.com
W: streamdentalhr.com
If you want to view the video of this podcast you can do so on my YouTube cannel or website: www.robertpiercy.com