Hearing Matters Podcast: Recent Episodes
Hearing Matters
"Hearing Matters" is a hearing healthcare podcast featuring audiologist, Dr. Gregory Delfino, CCC-A and his son, Blaise Delfino, M.S. - HIS. The show discusses hearing technology, best practices, and a growing national epidemic: Hearing Loss.
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You can hit targets, run the tests, and still hear the same question at the end of a fitting: “What will it sound like when I leave your office?” That one line exposes the biggest challenge in hearing healthcare right now, turning great clinical data into real-world confidence.
I’m Blaise Delfino, M.S. - HIS, and I recorded a different kind of listen this week: a narrated reading of an interview I co-authored with Dr. Dave Fabry and Madison Levine, BC-HIS on AudiologyOnline. We dig into ecological momentary assessment (EMA), a method that captures patient behaviors, emotions, and listening challenges in real time out in the world, and Symphonia, a tool that brings realistic listening scenarios into the clinic through simulated environments. They’re not competing ideas. They’re complementary ways to close the loop between what patients report in restaurants, meetings, church, and the car, and what we can demonstrate and adjust during an appointment.
We also get specific about evidence-based hearing aid fitting. Real ear measurement and probe microphone verification remain essential for audibility and comfort, but they don’t replicate the messy dynamics of daily listening. That’s where speech-in-noise testing, expectation setting, and hands-on counseling matter. We talk about why two patients with similar audiograms can need very different personalization, and how demonstrating programs, noise management, directionality, and comfort settings in a simulated soundscape can make those choices finally “click,” especially for first-time users.
If you care about audiology, hearing technology, patient-centered care, and better hearing aid outcomes, queue this up and listen through. Subscribe to Hearing Matters, share this with a colleague, and leave a review with your biggest real-world listening challenge.
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Email: hearingmatterspodcast@gmail.com
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A noisy room can make a person feel like their hearing aids “aren’t working” even when the technology is top-tier. The real culprit is often physics: distance, background noise, reverberation, and a brutal signal-to-noise ratio that no microphone can magically fix from 40 feet away. That’s the problem Auracast Broadcast Audio is built to tackle, and it’s why Bluetooth LE Audio broadcasting is such a big deal for hearing accessibility in public spaces.
We dig into what Auracast is in plain language: one audio source can broadcast to many compatible receivers, including hearing aids, cochlear implants, and earbuds. Then we get very clear about what it is not. Auracast does not diagnose hearing loss, does not replace real-ear measurement, and does not replace properly fit prescriptive hearing technology. The right framing is simple and powerful: hearing aids are foundational, and Auracast is an access layer that can deliver important audio more directly in places like theaters, houses of worship, airports, tours, and conference rooms.
If you’re a hearing care professional or you run an audiology clinic, we also lay out a practical readiness plan: get fluent in the basics, train your whole team on consistent patient-facing language, build an in-office demo patients can actually try, and expand into community education. Finally, we talk about turning Auracast into stronger relationships with local venues while staying honest about real-world roadblocks like device compatibility and software updates.
If this helped you rethink public-space listening, subscribe, share the episode with a colleague, and leave a review. Where would direct audio make the biggest difference in your day?
Connect with the Hearing Matters Podcast Team
Email: hearingmatterspodcast@gmail.com
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What should hearing care professionals know about Auracast, Bluetooth LE Audio, and the future of hearing aid connectivity?
In this episode of the Hearing Matters Podcast, Blaise Delfino, M.S.-HIS puts his former private practice owner hat back on and explores how he would approach Auracast if he were still seeing patients every day. From the early days of Bluetooth hearing aids in 2015, 2016, and 2017 to today’s rapidly evolving world of connected hearing technology, this episode breaks down why Auracast is more than a buzzword. It is an opportunity for audiologists, hearing instrument specialists, private practice owners, and hearing healthcare teams to educate patients, differentiate their practice, and improve access to sound in real-world listening environments.
Blaise discusses how hearing aids have evolved from single-purpose devices into multipurpose communication tools that support phone calls, media streaming, public audio access, and better connection in everyday life. He also explains why Auracast should not be positioned as a replacement for hearing aids, but rather as a powerful access layer that can work alongside professionally fit hearing technology to reduce listening effort in places like houses of worship, theaters, airports, conference rooms, senior centers, community events, and other challenging acoustic environments.
This episode also offers a practical playbook for hearing care practices, including how to create in-office Auracast demonstrations, host “Listen and Learn” patient events, train front office teams on clear patient-friendly language, use Auracast in ethical technology upgrade conversations, and build community outreach with local venues that want to improve hearing accessibility.
If you are an audiologist, hearing instrument specialist, hearing aid provider, private practice owner, patient care coordinator, or hearing healthcare leader, this episode will help you think strategically about Auracast, Bluetooth hearing aids, assistive listening technology, speech-in-noise challenges, listening fatigue, and the future of patient-centered hearing care.
Because hearing healthcare is not just about making sound louder. It is about helping people stay connected, confident, and fully present in the moments that matter.
Omega AI hearing aids don’t just keep up. They redefine what it means to be modern and discreet yet durable and comfortable for all-day wear.
They’re waterproof, everyday-proof, and designed to go the distance of your day and then some. All while tailored to your unique hearing needs.
Connect with the Hearing Matters Podcast Team
Email: hearingmatterspodcast@gmail.com
Instagram: @hearing_matters_podcast
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Some problems in a relationship don’t show up as big fights. They show up as tiny misses: a mumbled comment from the next room, a joke that lands late, a “good morning” that never happens because the hearing aids aren’t on yet.
We’re sitting down with writer, advocate, and bimodal hearing device user Gael Hannan to talk about the part of hearing loss that rarely gets discussed out loud: intimacy, and what it takes to protect closeness when communication takes effort.
Gael explains why spontaneity can be one of the biggest losses, and how she and her husband build a morning rhythm that works with real life hearing realities. We dig into “purpose-driven communication” (structured conversations, better environments, less bluffing), the power of nonverbal language like touch and facial expression, and why a focused moment can matter more than perfect words. We also get candid about physical intimacy, hearing aids, and the stigma that can make someone feel “flawed” even when nothing about their worth has changed.
We zoom out to hearing health care, too: hearing technology is improving fast, but aural rehabilitation, counseling, and partner support often lag behind. If you’re a hearing aid user, a partner, or a hearing care professional, you’ll leave with practical communication strategies, a clearer view of listening fatigue, and a stronger case for community support. Subscribe, share this with someone you care about, and leave a review so more people can find conversations like this.
Connect with the Hearing Matters Podcast Team
Email: hearingmatterspodcast@gmail.com
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What is Auracast, and why does it matter for hearing aids, earbuds, cochlear implants, and public venues?
In this Friday Audiogram, Blaise Delfino, M.S. - HIS speaks with Mikey Shaffer, Vice President of North American Sales at Listen Technologies, about how Auracast broadcast audio is changing the future of assistive listening. Mikey explains how Auracast works through Bluetooth Low Energy, why it is often described as “Wi-Fi for audio,” and how it allows people to stream sound directly to compatible hearing aids, earbuds, phones, and cochlear implants without traditional one-to-one pairing.
This clip also explores why Auracast could improve listening access in restaurants, airports, stadiums, arenas, houses of worship, higher education, performing arts centers, and other noisy public spaces. For people with hearing loss and for those with normal hearing who struggle in background noise, Auracast represents a major step forward in accessibility, connectivity, and community-based hearing healthcare.
Connect with the Hearing Matters Podcast Team
Email: hearingmatterspodcast@gmail.com
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Auracast may be one of the biggest shifts in hearing accessibility, Bluetooth audio, and assistive listening technology in decades.
In this episode of the Hearing Matters Podcast, Blaise Delfino, M.S. - HIS speaks with Mikey Shaffer, Vice President of North American Sales at Listen Technologies, about how Auracast broadcast audio is changing the way people with hearing loss, hearing aids, cochlear implants, and Auracast-compatible earbuds connect in public spaces.
Mikey explains how Auracast works within Bluetooth Low Energy, why it is often described as “Wi-Fi for audio,” and how venues like houses of worship, higher education, performing arts centers, airports, stadiums, restaurants, and corporate environments can use this technology to improve accessibility. The conversation also explores the future of assistive listening systems, hearing loops, telecoil technology, direct audio input, hearing aid stigma, and why community-based hearing healthcare matters more than ever.
Whether you are a hearing care professional, audiologist, hearing instrument specialist, venue operator, caregiver, or someone who struggles to hear clearly in noisy environments, this episode offers a clear look at how Auracast could help more people stay connected, engaged, and included.
Learn more about Listen Technologies here, and explore Auracast resources through Bluetooth and Auri Audio.
Omega AI hearing aids don’t just keep up. They redefine what it means to be modern and discreet yet durable and comfortable for all-day wear.
They’re waterproof, everyday-proof, and designed to go the distance of your day and then some. All while tailored to your unique hearing needs.
Connect with the Hearing Matters Podcast Team
Email: hearingmatterspodcast@gmail.com
Instagram: @hearing_matters_podcast
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Hearing loss does not just affect volume — it affects relationships, confidence, communication, and quality of life.
In this episode of the Hearing Matters Podcast, Blaise Delfino, M.S.-HIS and Dr. Gregory Delfino sit down with longtime hearing aid user, veteran, professor, entrepreneur, and family man Gerald Ephault to discuss what life was really like before properly fit hearing technology. Gerald shares how hearing loss impacted conversations with his wife, communication in restaurants, teaching in the classroom, business meetings, watching TV, managing tinnitus, and understanding speech in background noise.
For anyone who is new to hearing aids, unsure if they are ready, or wondering whether hearing technology is truly worth it, this conversation offers an honest patient perspective. Gerald explains how modern hearing aids, professional care, and real ear measurement helped reduce listening effort, improve speech understanding, and restore a sense of normalcy in everyday life.
This episode is especially helpful for adults who have noticed they are asking people to repeat themselves, turning up the TV, struggling in restaurants, missing parts of conversations, or feeling mentally tired from trying to hear. If you or someone you love is on the fence about moving forward with hearing aids, Gerry’s story is a powerful reminder: better hearing is not just about hearing sounds, it is about reconnecting with people, conversations, and life.
Listen now to learn how hearing aids can help reduce effortful listening, improve communication, and support healthier relationships.
Omega AI hearing aids don’t just keep up. They redefine what it means to be modern and discreet yet durable and comfortable for all-day wear.
They’re waterproof, everyday-proof, and designed to go the distance of your day and then some. All while tailored to your unique hearing needs.
Connect with the Hearing Matters Podcast Team
Email: hearingmatterspodcast@gmail.com
Instagram: @hearing_matters_podcast
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A single sentence can change a family’s future: “You’ve got one good ear, that’s enough.” We sit down with Melissa Tumblin, founder of EarCommunity.org, to unpack why that belief harms kids and adults with microtia, aural atresia, and unilateral hearing loss, and what happens when families are left without clear answers, referrals, or coverage for the technology that can actually help.
We follow Melissa’s story from a corporate career to building one of the largest support networks for microtia and atresia families worldwide. She explains what these congenital ear conditions are, why the missing outer ear and ear canal can create a very specific type of hearing loss, and how early intervention, audiology, ENT care, and speech therapy become essential when a child is learning language. We also talk about the “seeing is believing” moment many parents experience when a bone conduction hearing device is turned on and their child hears clearly for the first time.
Then we dig into the hardest part: insurance coverage. Melissa breaks down how denials happen, why “one good ear” is not a medical standard, and how those decisions ripple into safety, school, social confidence, and long-term opportunity. Finally, she shares the latest on Ally’s Act, a bipartisan federal bill aimed at closing coverage loopholes for bone-anchored hearing systems and cochlear implants, plus the fittings, programming, surgical care, and therapies that make the technology work.
If you care about hearing health care equity, microtia resources, and real access to medically necessary hearing devices, listen now, share this with someone who needs it, and leave us a review so more families can find the support they deserve.
Omega AI hearing aids don’t just keep up. They redefine what it means to be modern and discreet yet durable and comfortable for all-day wear.
They’re waterproof, everyday-proof, and designed to go the distance of your day and then some. All while tailored to your unique hearing needs.
Connect with the Hearing Matters Podcast Team
Email: hearingmatterspodcast@gmail.com
Instagram: @hearing_matters_podcast
Facebook: Hearing Matters Podcast
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Tinnitus is everywhere, yet real answers still feel rare. We sit down with Jeffery Reagan, a heart transplant survivor, tinnitus patient, and the founder of the Tinnitus Learning Health Network, to talk about why so many people with ringing in the ears get stuck bouncing between providers, hearing “nothing can be done,” or trying random fixes without a clear path forward. Jeffery shares the personal health journey that taught him how much outcomes depend on teamwork, empathy, and systems that actually learn.
From there, we get practical about the solution he is building: the Tinnitus Learning Health Network (TLHN), designed as a learning health network that connects patients, clinicians, and researchers around one shared goal: better tinnitus outcomes. We break down how the “golden triad” works, why collecting patient-reported outcome measures like THI and TFI is essential when clinics still lack an objective tinnitus test, and how shared data can reveal which interventions work best for specific tinnitus subgroups. We also talk about proven tinnitus management options like CBT, TRT, counseling, sound therapy, and when referrals matter if a provider does not specialize in tinnitus care.
We also dig into the hard stuff: funding pilot sites, building credibility, reducing disparities in care, and using real-world results to push insurers toward tinnitus reimbursement. If you want a hopeful, data-driven view of the future of hearing health care, this conversation delivers. Subscribe, share this with someone living with tinnitus, and leave a review to help more people find better answers.
Omega AI hearing aids don’t just keep up. They redefine what it means to be modern and discreet yet durable and comfortable for all-day wear.
They’re waterproof, everyday-proof, and designed to go the distance of your day and then some. All while tailored to your unique hearing needs.
Connect with the Hearing Matters Podcast Team
Email: hearingmatterspodcast@gmail.com
Instagram: @hearing_matters_podcast
Facebook: Hearing Matters Podcast
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After a hearing test, patients should not have to imagine what better hearing could sound like. In this episode of the Hearing Matters Podcast, Blaise Delfino, M.S. - HIS explains why the in-office hearing aid demo is such an important part of the patient journey, and how hearing technology can help patients better understand their hearing loss, their options, and the real-life value of prescription hearing aids.
You can’t expect someone to wait years to address hearing loss, walk into a clinic for the first time, and feel confident based on an audiogram, a chart, and a price tag alone. The in-office hearing aid demo is one of the most powerful tools in hearing healthcare because it turns “you’re a candidate for hearing technology” into a moment the patient can actually hear, feel, and understand.
In this episode, we break down what happens after a hearing test and why patients should have the opportunity to hear hearing aids before they buy. From a clinician’s point of view, we discuss how to keep the audiogram review simple, use speech-in-noise testing to connect results to real life, and avoid overwhelming patients with brand names, technical jargon, or too much information too soon.
We also share a repeatable in-office hearing aid demo setup that simulates a restaurant or noisy listening environment using background noise, hearing aids programmed to the patient’s hearing test, and a familiar voice, such as a spouse, friend, family member, or coworker, to make that first unmuted conversation meaningful. Hearing aids are typically programmed based on the patient’s audiogram, and the first listening experience can sound different, especially for new users adjusting to amplified sound.
The episode also explains normal acclimatization, why your own voice may sound different with hearing aids, and how an in-office demo can create a helpful frame of reference before moving forward with treatment. We make it clear that a demo is not a replacement for best practices like real ear measurement, but it can help patients better understand what hearing technology may offer before making a decision. Verification, orientation, and validation are key parts of the hearing aid fitting process.
From there, we zoom out to the added clinical wins: counseling patients on adaptive directionality in plain English, learning more about lifestyle needs beyond intake forms, and using the demo to observe dexterity, vision, comfort, and device-handling ability. These details help hearing care professionals recommend hearing aids that actually fit the patient’s life, not just their hearing test.
We also cover hearing aid trial periods, the importance of consistent wear time, what patients should ask before choosing a hearing care provider, and why the best hearing aid experience is about more than the device itself. It’s about education, counseling, verification, follow-up care, and helping people reconnect with the conversations that matter most.
If you care about audiology best practices, better patient experiences, prescription hearing aids, and hearing aids that actually get worn, subscribe to the Hearing Matters Podcast, share this episode with someone starting their hearing journey, and leave a review so more people can find the show.
Omega AI hearing aids don’t just keep up. They redefine what it means to be modern and discreet yet durable and comfortable for all-day wear.
They’re waterproof, everyday-proof, and designed to go the distance of your day and then some. All while tailored to your unique hearing needs.
Connect with the Hearing Matters Podcast Team
Email: hearingmatterspodcast@gmail.com
Instagram: @hearing_matters_podcast
Facebook: Hearing Matters Podcast
Send us Fan Mail
Restaurants are the perfect stress test for your ears and your brain. The second you add distance, multiple talkers, and reverberation, conversation stops being “just listening” and becomes constant filtering. We talk through why so many modern spaces feel brutal, how poor acoustics and background noise drive auditory fatigue, and why you can leave a holiday party feeling wiped out even if your hearing tests “normal.”
Then we tackle the line we hear all the time: “Everyone mumbles now.” Most of the time, it isn’t the world changing overnight, it’s your access to speech clarity changing slowly. We explain how high-frequency sensorineural hearing loss often hides in plain sight by taking away the softer consonants that carry intelligibility. When S, F, TH, T, K, and P drop out, you may still hear a voice, but the message turns fuzzy and everyday words start colliding.
From there, we zoom out to the real hidden cost: cognitive load. Lip reading, tracking facial expressions, guessing from context, and deciding when to ask “What did you say?” all take effort, and that effort can snowball into frustration and social withdrawal. We also address a big piece of misinformation directly: hearing loss does not cause dementia, and fear-based marketing isn’t the answer. Practical support, clear counseling, and individualized care are.
If any of this sounds familiar, share this with someone who “does fine in quiet” but struggles in noise, and subscribe for more grounded hearing health conversations. After you listen, leave a review and tell us: where do you notice listening fatigue the most?
Connect with the Hearing Matters Podcast Team
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You know that feeling when you can hear someone talking, but the words won’t land, especially once you sit down in a loud restaurant? I’m Blaise Delfino, and I’m breaking down why that frustration is real and why it’s usually not about “turning it up.” Hearing sound is one thing. Understanding speech is a fast, demanding brain process that depends on timing, consonants, context, attention, and memory while you fight background noise and reverberation.
We get practical about why restaurants expose hearing problems so quickly, why people start saying “everyone mumbles,” and how high-frequency hearing loss often steals the softer consonants that make speech crisp. That missing clarity can push you into lip reading, guessing, and constant repair work, which ramps up cognitive load and auditory fatigue. If you’ve been leaving dinners drained, skipping invitations, or feeling tense before you even walk into a busy room, you’re not alone, and it’s not a character flaw.
I also address a big myth floating around online: hearing loss does not cause dementia, and fear-based marketing helps no one. What matters is taking action with the right tools: a comprehensive hearing evaluation, speech-in-noise testing, and professional fitting with real ear measurements. We talk about how modern hearing aids have changed with adaptive directionality, smarter noise management, and machine learning, plus when a remote microphone can improve speech understanding in noise.
If you want clearer conversations and less listening effort, subscribe, share this with a friend who says “everyone mumbles,” and leave a review so more people can find trustworthy hearing healthcare guidance.
Omega AI hearing aids don’t just keep up. They redefine what it means to be modern and discreet yet durable and comfortable for all-day wear.
They’re waterproof, everyday-proof, and designed to go the distance of your day and then some. All while tailored to your unique hearing needs.
Connect with the Hearing Matters Podcast Team
Email: hearingmatterspodcast@gmail.com
Instagram: @hearing_matters_podcast
Facebook: Hearing Matters Podcast
Send us Fan Mail
Are OTC hearing aids really the same as prescription hearing aids?
If you’ve ever wondered whether buying hearing aids online is basically the same as getting fit in a clinic, this episode draws a clear line between the two.
The biggest issue is perceived hearing loss. Feeling like your hearing is “probably mild” is not the same as knowing your exact hearing loss type, severity, whether one ear is worse than the other, or whether there are medical red flags that need immediate attention.
We explain what prescription hearing aids actually mean: professionally programmed devices tailored to your personal hearing profile and designed to treat a full range of hearing loss from mild to profound.
Because hearing loss is personal, two people with the same audiogram can have completely different communication needs depending on lifestyle, work demands, social activity, listening environments, expectations, dexterity, and vision.
We also answer a common question: Why do clinic hearing aids cost more than OTC hearing aids?
Because you’re not just paying for the device...you’re paying for the process:
• Comprehensive hearing testing
• Video otoscopy
• Tympanometry
• Speech testing
• Real Ear Measurements
• Tinnitus support
• Follow-up care
• Ongoing adjustments & maintenance
That’s the difference between buying a product and receiving hearing healthcare.
Connect with the Hearing Matters Podcast Team
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AirPods are getting better, OTC hearing aids are easier to buy than ever, and AI is showing up in every corner of consumer audio. That leads to one of the most important questions in hearing health right now: are we watching hearing aids get replaced, or are we finally widening the front door to better hearing?
I take you behind the marketing and into what actually changes outcomes. OTC hearing aids are built for adults with perceived mild to moderate hearing loss, but perception is not diagnosis. We talk through what a comprehensive audiology evaluation can uncover, why prescription hearing aids are programmed to an individual hearing profile, and how verification steps like real ear measurements turn “sounds louder” into “speech is clearer,” especially in real-world noise.
We also zoom out to the human side of hearing loss: listening effort, fatigue, misunderstandings, and the quiet slide into social withdrawal. Whether someone starts with earbuds, OTC devices, a hybrid model, or professional care from day one, the mission stays the same: connection to family, friends, and daily life. If this perspective helps, subscribe, share the episode with someone you care about, and leave a review so more people find better hearing guidance.
Omega AI hearing aids don’t just keep up. They redefine what it means to be modern and discreet yet durable and comfortable for all-day wear.
They’re waterproof, everyday-proof, and designed to go the distance of your day and then some. All while tailored to your unique hearing needs.
Connect with the Hearing Matters Podcast Team
Email: hearingmatterspodcast@gmail.com
Instagram: @hearing_matters_podcast
Facebook: Hearing Matters Podcast
Send us Fan Mail
The biggest hearing aid problems rarely show up in a quiet clinic room. They show up when the phone rings, when the TV gets turned up too loud for everyone else, and when background noise swallows the words you actually need to hear. We dig into the real-world gap between “amplification” and true communication access and why so many people with hearing loss end up avoiding calls, leaning on texts, or skipping social situations altogether.
We walk through how Bluetooth hearing aids changed the game by enabling direct audio streaming. When audio goes straight into the hearing aids instead of traveling through the environment, you get a clearer signal, less competing noise, and better speech access. You’ll hear a patient story that captures the moment perfectly: a live phone call comes through and he pauses, surprised, because he’s hearing it in both ears. That’s not a convenience feature. That’s access.
From there we connect the dots to binaural streaming and why balanced sound can feel natural in a way one-sided audio never does. We also talk about personalization and control from a smartphone, the privacy of making adjustments discreetly, and the emotional weight of stigma. When hearing aids start to feel like modern tech instead of a medical label, it can be a genuine psychological unlock. We even tee up where this “origin story” leads next, including concepts like Auracast and the future of accessible audio.
If this resonates, follow the show, share it with someone who struggles in noise, and leave a review so more people can find it. What’s the one listening moment you wish technology solved for you?
Connect with the Hearing Matters Podcast Team
Email: hearingmatterspodcast@gmail.com
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Bluetooth shows up in our lives so often that it’s easy to miss how radical it has been for hearing aids. I walk you through why Bluetooth hearing aids aren’t just about convenience, but about access: clearer phone calls, easier TV listening, and fewer moments where background noise wins. When audio streams directly into both ears, it stops feeling like “using a device” and starts feeling like hearing again, and that can be a real psychological unlock for people who resist hearing aids because of stigma.
I also get honest about the feature versus use gap I’ve seen in clinic. Just because wireless streaming, apps, and connectivity exist doesn’t mean patients use them. Setup complexity, phone compatibility, and rushed counseling can turn powerful hearing technology into unused menu options. The good news: when we bridge that translation from feature to real life, engagement rises, satisfaction improves, and patients take ownership of their hearing health with everyday adjustments and confident communication.
Then we look ahead to Bluetooth LE Audio and Auracast. Traditional Bluetooth is one-to-one. Auracast is one-to-many, letting a public space broadcast announcements or TV audio to unlimited listeners who can tune in with compatible hearing aids, earbuds, or a phone. Think airports, theaters, gyms, schools, and any noisy environment where listening effort is exhausting. If Bluetooth transformed the personal hearing experience, Auracast may transform the public hearing experience and redefine accessibility.
Subscribe for more on hearing healthcare and hearing tech, share this with a colleague or patient, and leave a review if you want more deep dives like this. Where do you want Auracast to show up first?
Omega AI hearing aids don’t just keep up. They redefine what it means to be modern and discreet yet durable and comfortable for all-day wear.
They’re waterproof, everyday-proof, and designed to go the distance of your day and then some. All while tailored to your unique hearing needs.
Connect with the Hearing Matters Podcast Team
Email: hearingmatterspodcast@gmail.com
Instagram: @hearing_matters_podcast
Facebook: Hearing Matters Podcast
Send us Fan Mail
If your child has hearing loss, good grades do not always mean they have full access at school. In this episode, Dana Ann Hawkins, MS, CCC-SLP, shares her family’s real-life journey navigating a Section 504 plan for her daughter after getting hearing aids.
We break down what a 504 plan for hearing loss actually is, how it differs from an IEP, and why schools sometimes wrongly deny accommodations when a child appears to be doing “just fine” academically. Dana walks through the exact school accommodations that can make a difference for children with hearing loss, including preferential seating, teachers facing students when speaking, repeated directions, classroom audio support, and testing accommodations.
You’ll also hear what happened when Dana was initially told hearing loss was not a qualifying medical condition, how she advocated effectively through documentation and email, and why even approved 504 plans can still fail without proper follow-through.
This episode is essential for:
- parents of children with hearing loss
- parents navigating school accommodations
- educators and school administrators
- speech-language pathologists
- pediatric audiologists
- disability advocates
Topics covered:
- how to get a 504 plan for hearing loss
- school accommodations for kids with hearing aids
- hearing loss and classroom access
- Section 504 rights for students
- standardized testing accommodations
- Bluetooth streaming and classroom technology challenges
If you are trying to make sure your child has equal access in the classroom, this episode offers practical advice, advocacy tips, and real-world insight to help you navigate the process with confidence.
Subscribe to Hearing Matters for more conversations on pediatric hearing loss, hearing aids, advocacy, and hearing healthcare. If this episode helped you, please share it with another parent or educator and leave a review.
Connect with the Hearing Matters Podcast Team
Email: hearingmatterspodcast@gmail.com
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Your child can “pass” a school hearing screening and still miss huge parts of daily life. That gap is where frustration, fatigue, and quiet slipping-behind can start, even when grades look fine on paper.
Your Child Has Hearing Loss. Now What? Download Dana's FREE guide for parents. Hearing aids open the door to sound. But navigating school, talking to teachers, and supporting your child at home is a whole separate journey. This free guide was created by a Speech-Language Pathologist and mom of a child with hearing loss to help you take confident next steps.
We’re joined by Dana Ann Hawkins, a speech-language pathologist and mom, who shares her daughter Emma’s journey with hearing loss, ear infections, and finally getting hearing aids. We talk honestly about the moment many families don’t expect: the hearing aids help, but they don’t magically solve noisy classrooms, fast directions, or social chaos in hallways and lunchrooms. Dana breaks down the difference between hearing in quiet and functional listening in real-world environments, plus what “total communication” really looks like at school and at home.
A major part of our conversation is advocacy. Dana walks through pushing for a 504 plan, getting denied because Emma was “doing well,” and what it took to reconvene with the right team and the right understanding of how accommodations work. We also get specific about assistive technology and modern school barriers, like locked Chromebooks that can block Bluetooth streaming to hearing aids during standardized testing. If you’ve ever felt like you’re explaining hearing loss from scratch to a school system, you’ll feel seen.
We also cover carryover strategies, listening fatigue, self-advocacy language kids can use, and why collaboration between hearing care professionals, audiologists, and speech-language pathologists can close the follow-up gap after a fitting. If you find this helpful, subscribe, share it with a parent or educator, and leave a review so more families can find practical support.
Connect with Dana Ann Hawkins, SLP:
Instagram: Speech and Language Explained
Facebook: Dana Ann Hawkins
Linkedin: Dana Ann Hawkins
Omega AI hearing aids don’t just keep up. They redefine what it means to be modern and discreet yet durable and comfortable for all-day wear.
They’re waterproof, everyday-proof, and designed to go the distance of your day and then some. All while tailored to your unique hearing needs.
Connect with the Hearing Matters Podcast Team
Email: hearingmatterspodcast@gmail.com
Instagram: @hearing_matters_podcast
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Guessing is easy. Verifying is better, and in hearing aid fittings it can be the difference between “good enough” and genuinely clear speech. We sit down with Madison Levine, BC-HIS and Dr. Dave Fabry to unpack what real ear measurement actually looks like in a busy clinic, starting with a simple question: when should you run REM, at the first fitting or later?
We share a first-fit workflow that’s built for speed: prep the room, connect devices ahead of time, set expectations the moment the patient sits down, and run verification before anything else steals the clock. Then we zoom out to the bigger “why” behind probe microphone measures, including how REM helps confirm audibility at the eardrum regardless of prescriptive targets, proprietary algorithms, or fitting software defaults.
Dr. Fabry also lays out a practical verification protocol: multiple input levels, automated REM to match targets efficiently, and the often-missed safety-and-performance checks like MPO sweeps and LDL/UCL so comfort is protected without throwing away dynamic range. We end with the uncomfortable question: if the evidence is strong, why isn’t real ear measurement universal, and what can clinicians do to remove the time, cost, and confusion barriers?
If you care about hearing aid verification, audiology best practices, and better patient outcomes, hit play, then subscribe, share with a colleague, and leave a review. What’s the biggest obstacle keeping REM consistent in your workflow?
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If you’ve ever wondered why two “good” hearing aid fittings can feel wildly different to a patient, the answer usually isn’t the device, it’s the process. I’m joined by Madison Levine, BC-HIS and owner of Levine Hearing in Charlotte, and Dr. Dave Fabry, Chief Hearing Health Officer at Starkey, for a practical conversation about best practices in hearing health care that actually improve patient outcomes.
We get specific about what belongs in a modern best-practice toolkit: strong case history and counseling, real ear measurement (REM) for verification, and speech-in-noise testing (like QuickSIN) that matches how people struggle in the real world. Dave explains his REM goals (smooth real ear aided response, three input levels, MPO sweeps, LDL/UCL) and why “hitting target” is a starting line, not the finish. Madison shares how her clinic bakes verification and outcome measures into the workflow without slowing the day down, and how data logging turns follow-ups into smarter, calmer conversations.
We also dig into innovation, including how immersive sound simulation with systems like Inventis Symphonia can help demonstrate noise features, personalize settings, and validate a patient’s experience. Along the way we touch on the ear-brain connection, motivation for first-time users, and what to implement tomorrow if you can only change one thing.
Subscribe for more conversations on hearing loss, hearing aids, audiology best practices, and better communication, then share this episode with a colleague and leave a review with your biggest takeaway.
Omega AI hearing aids don’t just keep up. They redefine what it means to be modern and discreet yet durable and comfortable for all-day wear.
They’re waterproof, everyday-proof, and designed to go the distance of your day and then some. All while tailored to your unique hearing needs.
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Healthcare creates a paradox: we collect endless clinical data, publish important research, and still watch patients wait years for proven ideas to become routine care. We sit down with Donna Murray, PhD, to explain how Learning Health Networks (LHNs) are designed to fix that by connecting patients, families, clinicians, and researchers into a shared system that learns quickly and improves care faster.
We walk through what an LHN is, why the Institute of Medicine’s vision of a learning health system matters, and how networks scale the concept across multiple organizations. Donna breaks down the core problem LHNs tackle: silos. Clinicians are on the ground delivering care, researchers are producing findings, and the bridge between them is often weak. The result is slow translation, uneven implementation, and missed opportunities to focus on the barriers patients and families say are most urgent.
From there, we get practical. We talk about “data in once” and why returning insights back to providers in near real time changes clinical decision making. When outcomes can be aggregated across sites, the network can identify which interventions work best for specific subpopulations, learn from high-performing clinics, and spot patients who are not improving even when guidelines are followed. We also connect the dots to audiology and hearing care, where evidence-based practice has to compete with pseudoscience and rapid-fire health claims online.
If you care about real-world evidence, quality improvement, faster adoption of best practices, and patient-centered healthcare innovation, this conversation will give you a clear framework and a hopeful path forward. Subscribe for more, share this with a clinician or researcher who cares about closing the gap, and leave a review. What’s one healthcare change you wish could spread in months instead of years?
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Hearing aid returns aren’t just a number on a dashboard, they’re a clue about what your patients experienced from the first hello to the first follow-up. We talk through the real reasons people bring devices back and why “return for credit” (RFC) should push us toward better systems, not more self-blame.
We break down six practical ways to reduce hearing aid returns in a hearing clinic or audiology private practice. That starts with access through appropriate financing options, because many patients simply don’t have the savings to say yes with confidence. From there, we dig into motivational interviewing and the exact kinds of open-ended questions that reveal what the patient and their spouse actually want, how socially active they are today, and whether they’re truly ready to commit to hearing technology.
Next, we zoom in on onboarding and follow-up scheduling, the patient experience that turns a transaction into a program. We also explain how best practices like real ear measurement, speech-in-noise testing, and tools such as the Abbreviated Profile of Hearing Aid Benefit (APHAB) support better outcomes and fewer surprises. Finally, we cover setting realistic expectations, renaming the “trial period” into an “adjustment period,” and recommending the appropriate level of hearing aid technology based on test results, lifestyle, and communication goals.
If you want fewer returns, happier patients, and more word-of-mouth referrals, hit play. Subscribe, share this with a colleague, and leave a review so more hearing care providers can build clinics that patients trust.
Omega AI hearing aids don’t just keep up. They redefine what it means to be modern and discreet yet durable and comfortable for all-day wear.
They’re waterproof, everyday-proof, and designed to go the distance of your day and then some. All while tailored to your unique hearing needs.
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The fastest way to improve healthcare is to stop treating clinics like isolated islands. I’m joined by Donna Murray, PhD, speech-language pathologist and quality improvement leader, to unpack learning health networks and why they’re becoming a serious force in hearing healthcare, tinnitus care, and patient-centered outcomes.
We get practical about what a learning health network actually is: a connected community of clinics and organizations where patients, families, clinicians, and researchers co-design what gets measured, collect real-world clinical data once, and then use it to improve decisions at the point of care. Donna explains how this shared data feedback loop helps break the silos that slow evidence-based practice, and why it can shorten the long lag between research findings and what happens in exam rooms.
We also dig into the messy reality of variability and complexity in conditions like tinnitus and autism. One broad label can hide many subtypes, which is why “what works” can look inconsistent across patients and across locations. Donna makes the case for building a common language, standardizing assessment and severity tracking, and using network-scale cohorts to spot what works for whom, not just what works on average.
If you care about clinical outcomes, quality improvement, real-world evidence, and a more collaborative culture of care, this conversation will give you a clear framework for what comes next. Subscribe to Hearing Matters, share this with a colleague, and leave a review with the one change you think would most improve tinnitus care.
Omega AI hearing aids don’t just keep up. They redefine what it means to be modern and discreet yet durable and comfortable for all-day wear.
They’re waterproof, everyday-proof, and designed to go the distance of your day and then some. All while tailored to your unique hearing needs.
Connect with the Hearing Matters Podcast Team
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A sleepless night turned into a blueprint for change. After catching a segment on Tiny House Nation, we asked a simple question with a complicated answer: could a true audiology clinic fit inside a tiny house and travel safely, complete with a legitimate sound booth and patient-ready workflow? What followed was a pursuit of access, a debt-free crowdfunding effort built on trust, and a design sprint that tested faith, engineering, and grit.
We open up about why Dr. Carla Smiley, audiologist, chose a tiny house over RVs, school buses, or trailers and how that choice raised the bar for acoustics, power management, and weight distribution. You’ll hear how she mapped airflow for a sealed booth, planned for vibration and road wear, and balanced patient comfort with strict clinical standards. When her first builder walked away, the project could have stalled. Instead, it forced better questions, a new builder in another state, and a commitment to quality that shaped every cut, cavity, and cable run.
Along the way, we share the crowdfunding approach that kept the project debt-free: a focused list, a clear value story drawn from successful dental models, and an invitation for the community to invest in mobile hearing care. Without a deep peer network in audiology at the time, we sought lessons from adjacent mobile clinics and let purpose do the heavy lifting during quiet months. The payoff arrived the day the clinic rolled into view and the mood boards became cabinetry, the plans became latches, and the dream became a place where people can hear their lives more clearly.
If you’re a clinician, founder, or maker weighing an idea no one’s tried yet, this story offers a practical path and a nudge to trust your why. Press play, subscribe for more conversations at the edge of care delivery, and leave a review with the bold problem you’re solving next.
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A quiet decision to start a resource for local patients turned into a milestone worth pausing for: 250 episodes dedicated to the craft and heart of hearing healthcare. We look back at where it began—growing up in a family clinic, falling in love with music and audio engineering, and studying communication sciences—and how those threads wove into a platform that champions people, not just products.
We share the moment that still anchors our work: a patient who had stopped going out to dinner because conversation was too hard, and the smile that returned after a careful fitting and follow-up. That story embodies our stance on what moves outcomes: best practices like video otoscopy, tympanometry, OAEs, speech-in-noise testing, and real ear measurement, paired with counseling that meets patients where they are. Along the way, what started as consumer education expanded as clinicians, researchers, and innovators joined in, turning interviews into a living record of how standards evolve and lives change.
We spotlight three pillars that guide us now. First, supporting providers by amplifying the clinical routines that sharpen results and reduce trial-and-error. Second, educating consumers so they walk into appointments ready to ask for objective measures and personalized fitting. Third, building community through a thought leader coalition—voices like Dr. Gyl Kasewurm, Dr. Jasen Ruiz, and Madison Levine, BC-HIS—who bring fresh perspective to verification, counseling, and the link between hearing and brain health. We also explore where the field is headed: AI that enhances, not replaces, clinicians; remote care that extends reach; and OTC devices that expand access when paired with clear guidance.
If you care about hearing technology, patient outcomes, and the human connection that ties them together, you’re in the right place. Share this milestone with a colleague, send it to a friend who’s on the fence about a hearing test, and help us keep raising the standard of care. Subscribe, leave a review to tell us what you want next, and pass it on to someone who needs to hear life’s story again.
Read the full AudiologyOnline interview here about how AI won't replace the hearing care professional, it will enhance them!
Omega AI hearing aids don’t just keep up. They redefine what it means to be modern and discreet yet durable and comfortable for all-day wear.
They’re waterproof, everyday-proof, and designed to go the distance of your day and then some. All while tailored to your unique hearing needs.
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A child who misses a quarter of classroom words isn’t daydreaming—they’re falling through a gap we can close. We dive into World Hearing Day with a focus on kids, where hearing care intersects with brain development, language growth, and classroom success. From missed fricatives to fragile confidence, we trace how small losses cascade into academic and social struggles, and why bringing services to schools and community hubs changes everything.
We unpack two imperatives that drive real progress. First, prevent what’s preventable: treat middle ear infections quickly, teach safe listening before earbuds become a habit, watch for ototoxic risks, and stop pushing wax deeper. Second, identify early when prevention falls short. Timely school screenings, tight referral pathways, and affordable evaluations protect the brain’s language window and keep kids from being mislabeled as distracted or defiant when they’re actually fighting to hear. Screening without follow-up is just noise; systems turn awareness into outcomes.
You’ll hear practical steps for families to normalize annual hearing tests, not just basic school screens, and for educators to advocate for consistent district protocols and follow up on every referral. For clinicians, manufacturers, and policymakers, we outline how community partnerships, school-based initiatives, and scalable access solutions expand reach and reduce inequity. Throughout, we return to a core truth: we don’t hear with our ears; we hear with our brain. When hearing care reaches communities and classrooms, it fuels literacy, confidence, and a sense of belonging.
If this message resonates, help us carry it forward. Subscribe, share with a parent or educator, and leave a review with one action your community can take this month. Let’s make hearing care for all children more than a theme—let’s make it standard.
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What if hearing care felt as welcoming as shopping for your favorite frames—personal, stylish, and on your terms—without losing the steady hand of a clinician? We dive into the origin and design of BLUEMOTH'S hybrid model that merges direct-to-consumer convenience with prescription-grade audiology, built to reduce stigma while preserving quality.
We revisit the turning point of 2017, when OTC legislation surfaced and many clinicians feared erosion of standards. Our perspective flips the narrative: the real competitor isn’t other providers, it’s the vast number of untreated people avoiding help. Drawing inspiration from brands like Gentle Monster and Warby Parker, we explore how identity and choice can transform hearing devices from symbols of loss into tools of self-expression. That mindset, combined with a boutique standard of care, shapes a pathway that starts privately online and progresses through a guided home trial—always with a hearing care professional in the loop.
Step by step, Dr. Melanie Hecker (founder and audiologist) unpacks the customer journey: a discreet virtual consult to lower intimidation, clinical recommendations for prescription devices, and support that mirrors best-in-class brick-and-mortar practices. We compare price versus stigma, discuss why denial still blocks action even when costs drop, and show how thoughtful e-commerce design can open doors without compromising outcomes. If you’re a clinician curious about scalable, patient-centered workflows—or a listener ready to explore better hearing without the waiting room—this story offers a clear, human roadmap.
If this conversation challenged how you think about hearing care, share it with a friend, subscribe for future episodes, and leave a quick review to help more people find us.
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The quietest moments often matter most—like a morning “good day” you can’t hear or a whispered joke that never lands. We sat down with writer and hearing loss advocate, Gael Hannan, to explore how hearing loss reshapes intimacy and what it takes to bring ease back into everyday connection. From the first minutes of the day to late-night check-ins, she shows why small, intentional shifts can rebuild closeness when spontaneity fades.
Gael breaks down “purpose-driven communication,” a practical way to design conversations so they actually work: devices on, lights up, noise down, faces visible, and a pace that respects processing time. We talk about rituals that reduce friction—no talking until connected, choosing quieter corners, planning short debriefs—and why structure can restore the very flow couples miss. She shares candid stories that resonate: the temptation to remove a hearing aid during physical intimacy, a partner’s gentle push to keep it in, and how that single request deepened safety, feedback, and mutual presence.
We dive into the power of nonverbal communication—touch, eye contact, posture—and how visual cues carry meaning when words drop out. Gael’s humor (yes, including the glow-in-the-dark lipstick misadventure) makes room for real solutions, from remote microphones to simple environmental tweaks. Beyond devices, we highlight the role of aural rehabilitation, community support, and clinicians who ask the right questions about home life, partners, and the moments that matter. The goal shifts from perfect hearing to shared understanding, which is where intimacy truly lives.
If hearing loss has introduced distance in your relationship, this conversation offers a way back: be present, don’t bluff, create quiet spaces, and make connection the point. Subscribe for more human-first hearing care stories, share this with someone who needs it, and leave a review with one strategy you’ll try this week.
Omega AI hearing aids don’t just keep up. They redefine what it means to be modern and discreet yet durable and comfortable for all-day wear.
They’re waterproof, everyday-proof, and designed to go the distance of your day and then some. All while tailored to your unique hearing needs.
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What if public sound worked like Wi‑Fi—discoverable, labeled, and just a tap away? We sit down with Dr. Dave Fabry and Dr. Heike Heuermann to explore Auracast, the new Bluetooth broadcast audio that lets a single source stream to many listeners at once, from hearing aids to everyday earbuds. No more chasing the wrong gate call or straining to hear through echoes; you choose your channel and get clear, direct audio where it counts.
We trace the path from proprietary wireless and telecoils to a unified, open approach that scales across homes and venues. Heike explains why Auracast is more than the next Bluetooth spec: it’s a usability leap. The MyStarkey Auracast Assistant makes discovery feel like joining Wi‑Fi, while Google Fast Pair removes pairing pain so users can connect in seconds. Dave shares real‑world wins—targeted airport announcements, cleaner speech in train stations, and labeled streams in places of worship—showing how broadcast audio brings clarity without extra gear or complex apps.
This shift also changes who benefits. Instead of infrastructure serving only hearing aid users, venues can offer inclusive audio that welcomes anyone with compatible earbuds or headsets. That broader value speeds adoption: gyms can stream TV audio and class instruction side by side, classrooms can reach every student, and families can share the same TV feed without splitters. Along the way we compare telecoils’ strengths with Auracast’s flexibility, discuss battery and quality trade‑offs, and map how this technology becomes the default for public listening.
If accessible audio has ever felt like a workaround, Auracast points to a simpler future: discover, join, and hear what matters. Subscribe for more deep dives into hearing tech, share this episode with a friend who struggles in noisy spaces, and leave a review to help others find the show.
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What if the biggest upgrade in your fittings isn’t the chip, but the craft? We sit down with industry veteran Ray Woodworth to unpack why the best results happen when technology, anatomy, and hands-on skill align. From the clinic to the factory floor, Ray shares how working alongside engineers reshaped his approach to ear impressions, venting, receivers, and fine tuning—and why humility and patient trust still outplay flashy features.
We take a clear-eyed look at domes versus custom solutions. Domes can be quick and appropriate for mild losses, but they’re often stretched past their limits. Ray explains how custom molds and embedded receivers reduce low-frequency noise bleed, stabilize retention during movement, and unlock better streaming with fuller bass. Vent choice is crucial: the right vent eases occlusion without sacrificing the low-end energy that powers speech and music. Add precise receiver selection, and the same device platform can deliver a whole new acoustic experience.
Verification meets perception in a practical framework you can use tomorrow. Real-ear measurement shows when domes leak lows and where custom coupling wins; patient perception then guides comfort, clarity, and loudness. Think of it like a light dimmer: build toward target so the brain can adapt without fatigue. We also compare ear scanning to silicone impressions. Scanners can shine, but only with expertise; silicone often reveals tactile details—wrinkles, texture, exostoses—that screens smooth over. Technique matters: video otoscopy, block placement, and repetition drive consistent, comfortable fits.
We close with a blueprint for sustainable success: slow down to speed up. Capture impressions even if patients leave with domes first. Educate, listen, and document so you can pivot fast when comfort or streaming falls short. That’s how clinics earn loyalty and ongoing upgrades—by proving that hearing technology is just one third of the process, and the other two thirds are craft and care. If this resonates, follow the show, share it with a colleague, and leave a review to help more listeners find us.
Omega AI hearing aids don’t just keep up. They redefine what it means to be modern and discreet yet durable and comfortable for all-day wear.
They’re waterproof, everyday-proof, and designed to go the distance of your day and then some. All while tailored to your unique hearing needs.
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A high-pitched dental drill and suction shouldn’t drown out the most important sound in the room: a patient’s voice. Blaise Delfino sits down with Dr. Michael Walker (dentist) and Dr. Jamie Hand (audiologist) to unravel how modern hearing protection can quiet drills and suction without muting crucial communication, and why tinnitus may be the first warning sign long before a hearing test shows a shift. The result is a practical, evidence-informed guide for anyone working in a noisy environment.
First, we compare everyday foam or silicone plugs with active devices like SoundGear Phantoms. You’ll hear what changes chairside when the noise floor drops but speech is preserved: faster coordination with assistants, fewer breaks to de-glove, and smoother, safer procedures. We dig into real-world workflow differences across restorative and surgical cases, and how open-bay designs compound exposure when multiple tools run at once.
Next, we unpack fresh survey findings from hundreds of dentists that reveal a striking pattern: tinnitus reports are higher than expected even when self-reported hearing loss seems average. We explore why delayed testing and ultra-high-frequency damage can mask early decline, making tinnitus a critical cue for prevention. From cumulative exposure science to the limits of standard audiometry, we outline what professionals should watch for and how to act sooner.
Finally, we get tactical. We talk fit, comfort, and hygiene, and lay out when to choose active hearing protection for continuous communication versus passive, high‑fidelity options or semi-insert bands for assistants on the move. We also highlight a culture shift in training: pairing dental and audiology programs to normalize protection, teach proper fitting, and make hearing health part of everyday PPE.
If you practice in a noisy clinic—or care about someone who does—this is your playbook for protecting hearing without sacrificing clarity or care. Listen, subscribe, and leave a review with your biggest question about workplace noise or tinnitus so we can tackle it next.
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What if connecting to the right sound felt as simple as joining Wi‑Fi? We dive into Auracast and Google Fast Pair with Dr. Heike Heuermann, to show how broadcast audio, lower latency, and smarter pairing are about to make hearing aids—and earbuds—far more useful in the real world.
We start with Heike’s rare blend of physics and cognitive psychology, the lens that turns decibels into human experience. From that vantage point, Auracast (Bluetooth LE Audio) makes a decisive shift from one‑to‑one links to one‑to‑many streams: a single TV, airport gate, classroom, or worship service can reach countless listeners at once. The result is practical and inclusive. Travelers subscribe to only their gate’s announcements. Partners follow the same show without extra boxes. Gym members pick the instructor over background noise. In places once dominated by telecoils, lightweight transmitters and an Auracast Assistant app replace complex loop installs, and because earbuds connect too, stigma drops while adoption climbs.
Sound quality and endurance get a real upgrade. LE Audio’s LC3 codec widens bandwidth, cuts latency to keep lips in sync, and reduces power draw so all‑day streaming is realistic. Multi‑stream support unlocks fresh experiences: choose a language in a cinema with a tap, or select exhibit audio in a museum without borrowing headsets that ignore your hearing profile. For work, seamless switching across phones, laptops, and tablets meets modern hybrid life, reducing the friction that once discouraged users from staying connected.
We also unpack why partnerships matter. Starkey’s collaboration with Google brings global ecosystem strength—Fast Pair discovery, Android reach—together with deep hearing science, DNN‑driven processing, and clinical insight. That combination accelerates a shift away from accessories like TV streamers as televisions adopt LE Audio broadcasting, simplifying homes while expanding access.
If you care about hearing technology, accessibility, and the future of connected audio, this conversation offers clear use cases, fewer setup headaches, and a vision that treats connectivity as part of care. Subscribe, share with a colleague who needs the update, and leave a review to tell us where Auracast would help you most.
Omega AI hearing aids don’t just keep up. They redefine what it means to be modern and discreet yet durable and comfortable for all-day wear.
They’re waterproof, everyday-proof, and designed to go the distance of your day and then some. All while tailored to your unique hearing needs.
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The ringing is real...and so is the plan to fix how we manage it. Blaise sits down with Jeffery Reagan, a heart transplant survivor, tinnitus patient, and founder of Tinnitus Learning Health Network, to share a practical blueprint for transforming tinnitus care through a learning health network that centers outcomes, empathy, and shared data. Instead of waiting years for guidelines to catch up, Jeff shows how patients, clinicians, and researchers can collaborate in near real time to reveal which therapies—CBT, TRT, sound therapy, hearing aids—work best for specific subtypes and life contexts.
We explore the watershed moment that pushed Jeff to act, the structure of a learning health network, and why placing the patient’s voice at the center changes everything. You’ll hear how standardized measurement with tools like the Tinnitus Functional Index and Tinnitus Handicap Inventory lets clinics compare results, reduce disparities, and end the dead-end phrase, “there’s nothing we can do.” Along the way, Jeff introduces the team guiding this movement, including leaders like Dr. James Henry and Dr. Donna Murray, and outlines concrete milestones: pilot sites across VA and academic centers, a rebrand to the Tinnitus Learning Health Network (TLHN), and a path to insurer buy-in through real-world evidence.
If you or someone you love lives with tinnitus, this conversation offers both hope and a plan. We talk funding models, data culture, and how machine learning can guide (not replace) clinical judgment to speed up the path to relief. Join us as we turn fragmented efforts into a connected community that learns, shares, and improves together. Subscribe, share this episode with someone who needs it, and leave a review to help more people find expert-backed tinnitus care built on real outcomes.
Omega AI hearing aids don’t just keep up. They redefine what it means to be modern and discreet yet durable and comfortable for all-day wear.
They’re waterproof, everyday-proof, and designed to go the distance of your day and then some. All while tailored to your unique hearing needs.
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A quieter problem carries loud consequences: when hearing loss goes untreated, risks rise for cognitive decline, cardiovascular strain, and falls. We pull that chain into the light and show how one change—adopting hearing technology earlier—can shift the long‑term outlook. With better devices, rising satisfaction, and less stigma, the path to clearer sound and stronger health is getting shorter and friendlier.
We walk through fresh insights from MarkeTrak 2025, including how consumers perceive prescription hearing aids, what over‑the‑counter devices get right, and where they fall short. The data is clear: satisfaction is high across the board, but loyal users value the guidance of a hearing care professional, especially for the hardest tasks—accurate assessment, the right device selection, and real troubleshooting. We explore why counseling and expectation setting matter as much as hardware, and how theory of mind helps clinicians solve problems that algorithms miss, like clarity in noise and the fatigue of constant listening effort.
Access still matters, and OTC can be a smart on‑ramp—if it connects people to support when they need it. That’s where community steps in. Friends, family, and colleagues influence the first move, while clinics can demystify the journey with quick, transparent demos of an annual hearing test. We share practical ways to normalize hearing care as part of total well‑being—physical, emotional, and mental—so taking action feels positive and routine. Ready to rethink hearing health as preventive care you can feel every day? Follow the show, share this episode with someone who needs a nudge, and leave a review to help more people find their way to better hearing.
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Policy shifts, lived experience, and modern tech meet in a conversation that makes hearing health feel urgent, hopeful, and actionable. We sit down with HIA executive director Bridget Dobyan to connect the dots between 2026 advocacy priorities, the real value of professional care, and what the latest MarketTrak 2025 data tells us about adoption, satisfaction, and consumer behavior. From state-level licensing updates after the OTC rule to federal student loan reforms that shape the workforce pipeline, we map a clear path for clinicians and consumers to navigate change with confidence.
Bridget shares a practical playbook: invite lawmakers into your clinic during district work periods, show them the full care journey, and partner with AAA, ASHA, ADA, Listen Carefully and IHS to align messaging. We dive into why the timeline to seek help is shrinking, how satisfaction remains high for both devices and professionals, and why many OTC users say they would have benefited from clinical guidance on assessment, selection, and troubleshooting. This isn’t theory; it’s data-backed insight that reinforces the power of counseling, empathy, and real-world fine-tuning, even as AI tools evolve.
You’ll also hear how HIA’s man-on-the-street campaign blends humor and education to make hearing health relatable at every age. A new mother finds comfort in newborn screening; a new hearing aid user lights up about Bluetooth streaming and wishes he hadn’t waited. These stories counter fear with possibility, positioning hearing care as part of total health—supporting communication, safety, and cognitive well-being. If you’re a clinician, you’ll leave with steps to boost advocacy and awareness. If you’re a listener on the fence, you’ll see how earlier action leads to better outcomes.
If this resonates, follow the show, share it with a friend who’s been “waiting to hear better,” and leave a quick review with your biggest takeaway—we read them all.
Omega AI hearing aids don’t just keep up. They redefine what it means to be modern and discreet yet durable and comfortable for all-day wear.
They’re waterproof, everyday-proof, and designed to go the distance of your day and then some. All while tailored to your unique hearing needs.
Connect with the Hearing Matters Podcast Team
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Struggling to catch every word or feeling like voices are loud but still muddy? We unpack the real differences between over-the-counter hearing aids and prescription fittings, focusing on when each path makes sense and how to get results you can actually feel in daily life. Drawing on clinical standards and FDA guidance, we map clear criteria for safe OTC use, the red flags that call for an audiologist or ENT, and why a baseline hearing test is one of the most valuable health checks you can get.
We walk through what a prescription fit includes—diagnostic testing, individualized programming, and real-ear verification—so you understand how precise tuning translates into sharper speech clarity. Then we contrast that with self-fit OTC devices: accessible, affordable, and helpful for some adults with mild hearing loss, but limited by generalized amplification and lack of objective verification. You’ll hear why noise is the top complaint across users, how directionality and signal processing drive comprehension more than raw volume, and how realistic expectations, coaching, and follow-up shape satisfaction.
Along the way, a simple vision-care analogy brings the trade-offs to life: readers can help in a pinch, but complex needs benefit from a tailored prescription. We also look ahead at how AI is enhancing hearing care without replacing the professional, and how OTC options have expanded awareness while underscoring the value of expert guidance. If you’re wondering whether to start with an OTC device or book a comprehensive evaluation, this conversation gives you the clarity to choose confidently—and the next steps to take.
If this helped you make sense of your options, follow the show, share it with someone who’s hesitating on hearing help, and leave a quick review so others can find it too.
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Buying hearing help shouldn’t feel like guesswork. We break down over-the-counter hearing aids with plain talk: what they are, who they’re designed for, and how to know whether self-fit amplification is a smart starting point or a detour that delays the clarity you want. You’ll hear the critical differences between OTC and prescription devices, from diagnostic testing and individualized programming to real-ear verification and ongoing counseling that actually moves the needle in noisy, real-world settings.
We share evidence-backed criteria to decide if OTC suits your needs—perceived mild to moderate loss, comfort managing tech, and realistic expectations—and the red flags that call for a professional evaluation right away, like sudden or asymmetric changes, persistent ringing or pain, or continued trouble understanding speech even when it’s loud. Along the way, we talk through the biggest complaint users have in daily life: speech in noise. You’ll learn why clarity, not just volume, drives satisfaction, and how targeted signal processing and guided adaptation can turn “I can hear” into “I can understand.”
This conversation is about access and outcomes, not choosing sides. Used as directed, OTC devices are safe and can reduce stigma and encourage earlier engagement. The real risk is delay—waiting years to act or assuming nothing works after a poor first try. If you’re on the fence, start with our online hearing test to get a baseline, then use our provider locator to find a professional who will meet you where you are, explain your hearing test results, and map options without pressure. Subscribe, share this with someone who keeps asking for repeats, and leave a review to help more people hear life’s story with confidence.
Omega AI hearing aids don’t just keep up. They redefine what it means to be modern and discreet yet durable and comfortable for all-day wear.
They’re waterproof, everyday-proof, and designed to go the distance of your day and then some. All while tailored to your unique hearing needs.
Connect with the Hearing Matters Podcast Team
Email: hearingmatterspodcast@gmail.com
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Most tech works instantly. Hearing care doesn’t, and that gap can turn hope into frustration if we don’t name it and guide it. We take you inside the real reasons hearing aids get returned and share a practical playbook for turning the first two weeks into a solid foundation rather than a ticking clock.
We start with expectations, showing how “normal hearing now” thinking collides with the reality of brain-based adaptation. You’ll hear why own-voice changes, sharper background sounds, and early fatigue are not warning signs but normal steps in neural recalibration. We lay out simple ways to frame realistic optimism, set clear milestones, and keep patients focused on meaningful wins like easier conversations and less strain across weeks, not minutes.
Then we go deeper into the human side. Hearing loss affects identity, relationships, and confidence, especially in life stages where connection and contribution matter most. When emotions are ignored, the device absorbs the blame. We share language that validates those feelings, maps goals to daily life, and uses small, achievable wins to build momentum. You’ll learn how to schedule early follow-ups that actually matter, craft supportive check-ins, and fine-tune without overwhelming. Beyond real-ear and hearing aid test boxes, we outline best practices that integrate counseling, acclimation guides, and team-wide consistency to reduce returns and raise satisfaction.
If you want fewer returns, steadier outcomes, and patients who feel seen and supported, this conversation gives you the tools to make it happen.
Subscribe, share this with a colleague, and leave a review to tell us which strategy you’ll try first.
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The fastest tech in the world can’t outpace human change, and that tension shows up as hearing aid returns. Blaise digs into a process-first approach that keeps patients engaged, supported, and satisfied without chasing the latest hardware. Drawing on years of private practice experience, he unpacks why returns are usually about expectations and support, and how small, deliberate shifts in language, follow-up, and outcome tracking can dramatically reduce churn.
We start by reframing returns as feedback from the process. Patients arrive with Amazon-speed expectations, OTC noise shaping beliefs, and limited tolerance for friction. Instead of pushing harder, we slow down to set realistic optimism: hearing aids begin the change and the brain finishes it. You’ll hear practical ways to normalize early challenges: own-voice changes, loud backgrounds, listening fatigue - so patients see them as milestones, not red flags.
From there, we lay out a simple, repeatable system. Front load support with a 24-hour check-in, thoughtful texts, and one- and two-week follow-ups that signal presence without crowding schedules. Anchor goals to what matters most (family conversations, work meetings, faith services) and include the primary communication partner to build resilience at home. In follow-ups, treat every adjustment as information. Use data logging to guide open questions, not lectures, and bring in validated tools like the abbreviated profile of hearing aid benefit (APHAB) to make progress visible. Small wins compound when they’re measured together.
By the end, you’ll have a clear playbook: shift from device language to process language, normalize early experiences, align on meaningful outcomes, and document a consistent journey from first call to six-month care. Technology fits ears, but communication fits lives. If this resonated, subscribe, share with a colleague who needs a lift, and leave a quick review so more hearing pros can find the show. What one change will you try this week?
Omega AI hearing aids don’t just keep up. They redefine what it means to be modern and discreet yet durable and comfortable for all-day wear.
They’re waterproof, everyday-proof, and designed to go the distance of your day and then some. All while tailored to your unique hearing needs.
Connect with the Hearing Matters Podcast Team
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Stop treating hearing aids like a scare tactic and start seeing them as tools that support your brain. We unpack how evidence-based counseling replaces fear with clarity, why correlations matter in the hearing–cognition conversation, and how a simple education journey can turn uncertainty into confident action.
We share a practical framework that works across clinics: pre-visit education through short videos, talks, and mailers to set expectations; a welcoming, living-room-style environment and best-practice testing to make results meaningful; and a post-visit drip of plain-English resources and event invites that keep learning going. Along the way, we talk through the real moments patients face—noisy restaurants, overlapping voices, mental fatigue—and explain how restoring speech cues reduces listening effort and frees up attention, memory, and executive function.
You’ll hear why we center research without overpromising, how we use visuals and patient stories to make cognition tangible, and where cognitive screeners like MOCA may belong in a hearing care workflow. The goal isn’t to diagnose dementia; it’s to inform referrals, track function, and align care with what the brain actually needs. If you’re ready to replace anxiety with trust and turn hearing care into brain care, this conversation offers steps you can use today.
If this resonated, follow the show, share it with a colleague or loved one who’s on the fence about hearing help, and leave a quick review so others can find it. Your feedback guides future episodes and helps more people hear—and think—their best.
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Your brain doesn’t just benefit from hearing well—it depends on it. We sit down with Madison Levine of Levine Hearing to unpack the ear brain connection, the growing body of research linking untreated hearing loss to increased dementia risk, and the practical ways clinics and families can respond without fear or stigma. This is a story about healthy aging, where hearing care sits alongside sleep, movement, and nutrition as a core part of protecting cognition and staying engaged with the people you love.
We start with the data: objective audiometric measures, not self report, show elevated dementia risk with untreated loss. From there, we translate science into everyday decisions. Madison shares a PR first education model that favors community talks, local media, and clear waiting room content over hard selling. Inside the clinic, we walk through best practices testing, family centered counseling, and an opt in cognitive screener (Cognivue) designed to inform—not alarm—patients. Pair that with outcome tools like APHAB and time based follow ups, and you can visualize improvements in noisy settings while tracking cognitive trends that matter to patients and caregivers.
Stigma still looms large, but stories change minds. Hearing aids aren’t a concession to aging; they’re modern tools that restore connection, reduce isolation, and free up cognitive resources for the parts of life that make us human. We also dig into prevention, from normalizing earplugs at concerts to reframing hearing as a vital sign. Finally, we look ahead to a unifying movement: ear brain connection as a shared banner for clinicians, patients, and the wider medical community. With a simple, consistent message, we can move hearing care into the mainstream of brain health.
If this resonates, follow the show, share this episode with someone who needs it, and leave a quick review. Your feedback helps more people discover practical ways to protect their hearing and their minds.
Omega AI hearing aids don’t just keep up. They redefine what it means to be modern and discreet yet durable and comfortable for all-day wear.
They’re waterproof, everyday-proof, and designed to go the distance of your day and then some. All while tailored to your unique hearing needs.
Connect with the Hearing Matters Podcast Team
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What if your hearing aid could listen to you, read the room, and fix the problem before your next appointment? We explore Omega AI’s newest leap—Telehear AI—and how on‑device intelligence lets people request help in real time when noise, wind, or tricky spaces get in the way. Instead of waiting days for a follow‑up, users can compare new settings with their originals, choose what feels best, and keep moving, while clinicians still see the changes and refine care. This feature, of course, does not replace the role of the hearing care professional.
We go deep on the sound engine first—directionality, spatial awareness, and DNN‑driven scene detection—because clarity is still the heart of hearing care. Then we widen the lens: fall detection keeps evolving, Balance Builder supports everyday stability, and translation is taking shape as a practical tool to bridge conversations. The dream of “Jarvis in your ear” starts to feel real when the hearing aid becomes a daily assistant that protects, informs, and adapts without adding friction. Comfort matters too; lighter, more discreet devices make it easy to forget you’re wearing them, right up until they save the moment.
Data is the quiet force behind these wins. Smarter data logging breaks listening lives into patterns that clinicians can act on—who’s in wind all day, who’s stuck in high noise, who’s wearing less than they say. Those insights reduce returns, raise satisfaction, and turn fittings into living plans. We also share a candid look at where this is heading: a convergence of digital and traditional care where professionals remain central, devices handle minor tweaks on the fly, and the ear becomes a true superpower for communication, safety, and independence.
If this vision resonates, follow the show, share it with someone who loves great audio tech, and leave a quick review telling us which feature you want next. Your feedback helps shape where we go from here.
Connect with the Hearing Matters Podcast Team
Email: hearingmatterspodcast@gmail.com
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Connect with the Hearing Matters Podcast Team
Email: hearingmatterspodcast@gmail.com
Instagram: @hearing_matters_podcast
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In this conversation with Dr. Amit Gosalia, we connect the clinic to the Capitol and show how small, consistent actions can unlock direct access, fair recognition, and better outcomes for patients.
We start with the spark: early licensure battles in Arizona, the evolving relationship between audiologists and hearing instrument specialists, and the shared commitment to higher standards and clear scope. From there, we dig into the Medicare Audiology Access Improvement Act and its three pillars: direct access for patients, practitioner status under Medicare, and reimbursement for services already within scope. Dr. Gosalia lays out a no-excuses playbook for busy clinicians—use your association’s action center, personalize the message, hit send—and explains why stories, not just statistics, flip lawmakers from polite to persuaded.
Leadership becomes the throughline. We talk about the profession’s habit of underselling itself, why state associations hold real power, and how to step into roles without waiting for the perfect time. Dr. Gosalia’s coaching lens turns to growth decisions: know your why, weigh vertical versus horizontal expansion, and avoid cannibalizing your own market. He shares candid lessons on staffing, commute realities, demographics, and the quiet advantage of one well-equipped hub—vestibular, implants, tinnitus, protection—over a scattered footprint.
We close with a clear-eyed view of the future. The path forward is collective and practical: advocate locally, host your representatives, and turn everyday patient stories into policy wins that make hearing healthcare accessible and humane.
If this resonates, follow the show, share it with a colleague, and leave a review with one action you’ll take this month to advocate for better access in hearing care.
Omega AI hearing aids don’t just keep up. They redefine what it means to be modern and discreet yet durable and comfortable for all-day wear.
They’re waterproof, everyday-proof, and designed to go the distance of your day and then some. All while tailored to your unique hearing needs.
Connect with the Hearing Matters Podcast Team
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Jill Desjean, Director of Policy Analyss at the NASFAA joins us as we unpack how a legacy definition of professional degrees now shapes graduate loan limits and why that affects the pipeline for licensed clinicians. We map the rulemaking timeline, pinpoint the public comment window, and outline how targeted advocacy can expand recognition for audiology, SLP, and other fields.
• the current definition of a professional degree and its criteria
• how a statistical category became a funding gate
• constraints regulators faced when Congress pointed to old definitions
• why audiology and SLP may have been omitted
• what negotiated rulemaking and public comment allow
• the loan burden realities for clinical students
• workforce shortages in hearing care and patient impact
• practical steps to submit effective comments and contact Congress
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Policy just moved the goalposts on graduate borrowing. We invited Jill Desjean, Director of Policy Analysis at NASFAA, to break down the new federal definition of “professional degree,” why it leans on a legacy program list, and what that means for loan limits, affordability, and access to care.
We walk through the exact criteria the Department of Education is using, how Congress pointed the rulemaking toward classifications like medicine and dentistry, and why allied health fields with licensure and clinical preparation can still be left out. From there, we connect the dots: lower federal loan caps could push more students toward private loans, weaken access to income-driven repayment, and complicate eligibility for Public Service Loan Forgiveness.
Jill brings a clear, practical lens to advocacy—what makes a persuasive public comment, how to work with professional associations, and why stories from clinics, schools, and hospitals matter as much as data. We also surface concrete risks like mid-program financing gaps and discuss ways policymakers could align financing with workforce needs, from updating eligible program lists to safeguarding completion for students in shortage fields.
About NASFAA
The National Association of Student Financial Aid Administrators (NASFAA) is the only national, nonprofit association with a primary focus on information dissemination, professional development, and legislative and regulatory analysis related to federal student aid programs authorized under Title IV of the Higher Education Act of 1965, as amended. Their membership consists of more than 29,000 financial aid professionals at nearly 3,000 colleges, universities, and career schools across the country. NASFAA member institutions serve nine out of every 10 undergraduates in the United States.
Positions and Advocacy Efforts
As a nonpartisan organization, NASFAA works closely with lawmakers on both sides of the political aisle. Their advocacy efforts are guided by 10 core principles that reflect our belief that the purpose of student financial aid is to ensure everyone has equal access to postsecondary education. Most often, NASFAA advocates in two separate arenas: in the context of reauthorization of the Higher Education Act and in the budget and appropriations process. Learn more about our policy positions and our advocacy efforts.
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A whisper can change an entire family’s future. When Ally was born with microtia and aural atresia, her parents were told she wasn’t a candidate for a cochlear implant—and they left the hospital thinking that was a good thing. In this Friday audiogram, we open the door that should have been opened on day one: the world of bone conduction hearing devices, how they bypass the outer and middle ear, and why they can be the right fit for conductive hearing loss. From that first appointment to the moment a device is switched on, we walk through the decisions, referrals, and support networks that turn confusion into confident action.
We share how practicing at the top of scope changes lives: if you don’t specialize in bone‑anchored hearing aids, know who does, and refer quickly. You’ll hear how early intervention accelerates language and vocabulary growth, and why unilateral hearing loss still deserves serious attention for localization, classroom listening, and fatigue. Melissa explains how a centralized, global community helps families who lack insurance, don’t know the right terms to search, or feel overwhelmed by mixed messages. Clear resources, evidence‑based guidance, and real stories shorten the learning curve and get parents asking the right questions: Is bone conduction an option for my child’s anatomy? What’s the path from softband to implantation? How do we measure progress at home and in therapy?
The heart of this conversation is a single scene: an audiologist powers on a bone‑anchored device, whispers “Ally,” and a baby turns with bright eyes and a smile. That first response reveals what was missing and what’s now possible. If you’re a parent, caregiver, or clinician, this story offers a roadmap—understand the type of hearing loss, explore the full menu of appropriate hearing technology, lean on early intervention, and use community to stay informed and supported. If this episode helps you or someone you love, follow the show, share it with a friend who needs to hear it, and leave a review to help more families find their way.
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A birth surprise. A scramble for answers. And a mother who refused to accept “good enough” when her daughter’s hearing—and future—were on the line. We sit down with EarCommunity.org founder Melissa Tumblin to unpack microtia, aural atresia, and the real costs of unilateral hearing loss that too often go unseen: delayed speech, safety risks, and the daily strain of listening with one ear in a noisy world.
We walk through the early months—ABR testing, confusing terminology, and the long wait to discover bone conduction hearing devices that bypass the outer and middle ear. Melissa shares the moment Ally’s device switched on and the room changed, along with the aided audiograms that moved from loss to the normal range. From there we zoom out: how to practice at the top of scope as clinicians, when to refer, and what families need to know about candidacy for bone-anchored systems, CROS, and cochlear implants.
The story widens into advocacy. Coverage denials are common for people with atresia and unilateral loss, even when a device is medically necessary. Melissa explains Ally’s Act—a bipartisan, bicameral bill that would require private insurance coverage for bone-anchored systems and cochlear implants, including fittings, programming, surgery, post-op care, therapy options, and five-year upgrades for qualified patients up to age 64. We discuss the small but significant population at stake, the path in Congress, and how families and professionals can help: share your story, contact lawmakers, and close the loophole that keeps people from the hearing tech they need.
If you’re a parent new to microtia and atresia, you’ll find reassurance and practical steps. If you’re a clinician, you’ll find a call to raise awareness and make the right referrals. And if you care about access, you’ll hear how a single family’s journey became a movement for equity in hearing health. Subscribe, share with someone who needs this conversation, and leave a review to help more listeners find it.
Omega AI hearing aids don’t just keep up. They redefine what it means to be modern and discreet yet durable and comfortable for all-day wear.
They’re waterproof, everyday-proof, and designed to go the distance of your day and then some. All while tailored to your unique hearing needs.
Connect with the Hearing Matters Podcast Team
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What if your hearing tech could tell who you want to hear—even while you’re walking—and lift their voice above the crowd? We dive into Starkey Omega AI's DNN 360, a new approach that blends deep neural network noise management, intelligent directionality, and spatial awareness to make conversations stand out without turning the world into a dull hush. It’s built for real life, not lab silence, and it targets the moments that frustrate most: busy cafés, echoey lobbies, and outdoor chatter where voices blur together.
We break down how the system personalizes noise reduction using a model trained on speech, environmental sounds, and complex scenes, then pairs it with directionality that aims at the talker without collapsing the space around you. That balance yields measurable results—up to a 13 dB improvement in signal-to-noise ratio in diffuse noise and a reported 28% boost in speech understanding—while keeping listening natural and comfortable. The twist is motion: by integrating inertial measurement units, the device recognizes when your conversational partner is off to the side and adjusts focus as you move, solving the everyday mismatch between where you look and who you’re hearing.
We also explore spatial fidelity—minimizing interaural phase delays so your brain gets a stable, believable soundstage—because clarity isn’t just about suppression, it’s about preserving cues that help you separate sources. Together, these elements create a more effortless listening experience that adapts to your preferences instead of forcing you to adapt to it. If you care about hearing better in noise, you’ll come away with a clear picture of how AI, directionality, and motion sensing can work in concert to reduce effort and raise understanding.
Enjoyed the conversation? Follow the show, share this episode with someone who battles noisy rooms, and leave a quick review to tell us where hearing tech should go next.
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The quiet slide from “Huh?” to “I can hear” is rarely a straight line. Jerry—a veteran, entrepreneur, and university instructor—opens up about years of coping with a high-frequency hearing loss that turned restaurants into noise walls and classrooms into cognitive marathons. He tried to compensate: sitting close, reading lips, taking exhaustive notes to plug gaps. The breakthrough came when he moved beyond “good devices” to a best-practice fitting with real-ear measurement that finally matched amplification to his ears and his brain. The difference was instant and visceral: crisp consonants, effortless speech, and the return of details like birdsong that signal a natural listening world.
We walk through the moments that pushed change—the frustration of masked conversations, the chaos of conference chatter, the pressure to catch every student’s question from across a room. You’ll hear why effortful listening drains focus and memory, how industrial noise and military service set the stage for gradual loss, and why many people wait years simply because they don’t know precise solutions exist. We break down the essentials of modern hearing care: annual testing, real-ear verification, careful tuning for sloping losses and dead regions, and ongoing maintenance to keep performance sharp.
The heart of this story is larger than technology. It’s about relationships: a partner who no longer suffers a blaring TV, students who are heard and responded to in real time, and the personal ease that returns when listening stops feeling like work. If you or someone you love is on the fence, Jerry’s advice is simple—don’t hesitate. Get tested, demand verification, and reclaim the clarity that makes conversations, meetings, and family time feel vibrant again. If this resonates, follow the show, share it with a friend, and leave a review to help more people hear their lives fully.
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Waiting years to get help for hearing loss isn’t a character flaw—it’s a sign the system still feels risky and confusing. Dr. Melanie Hecker set out to change that with a path that honors courage, leverages smart tech, and puts real choice in the hands of patients without sacrificing clinical rigor.
Dr. Melanie Hecker, founder of Bluemoth, walks us through a clear journey that starts with a free consultation and moves into a robust assessment. Then comes the game‑changer: the experience box. Instead of guessing, you compare three sets of premium prescription devices at roughly 85–90 percent first‑fit, with a guided unboxing to handle pairing, apps, and realistic listening scenarios. Restaurants, meetings, phone calls—your daily life becomes the final test bench.
Along the way we tackle industry hot buttons: the provider shortage and aging population, the low adoption of real ear measurement, and the myth that patients don’t want options. We’ve seen the opposite. People arrive informed, asking about brands and features they’ve researched online, and they’re eager to co‑create the plan. What surprised us most is how often the “Goldilocks” choice defies our initial prediction. Subtle features—own voice comfort, noise handling, Bluetooth stability, or rechargeability—can make one device feel right in a way charts can’t fully predict. That feedback loops into a final, precise fit and better long‑term satisfaction.
If you or someone you love has been putting off help, this conversation offers a safer first step and a smarter way to decide. Subscribe for more candid, evidence‑based conversations about hearing health, share this episode with someone who needs a nudge, and leave a quick review to help others find the show.
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We dig into how Bluemoth reimagines the path to better hearing by pairing prescription hearing aids with a modern, direct-to-consumer experience that respects privacy, reduces stigma, and preserves clinical outcomes. Born from years of brick-and-mortar practice and leadership in statewide audiology, the model answers a pivotal question: how do we lower the barrier to entry without lowering the standard of care?
We trace the spark back to 2017 as OTC legislation moved through Washington State and revealed a split within the profession. Rather than frame OTC as a threat, we explore how access can be an on-ramp, especially when so few people with hearing loss seek help. The inspiration also comes from the eyewear world—think Gentle Monster and Warby Parker—where devices double as identity and the buying journey feels inviting. The goal: bring that sense of agency to hearing technology while keeping expert fitting, counseling, and verification at the core.
Step by step, we map the Bluemoth customer journey: a private virtual consultation that reduces intimidation, clear education that demystifies choices, a guided home trial for real-life testing, and a purchase pathway anchored in prescription devices and professional support. Along the way we tackle the real barrier—stigma—not just price, and show how hybrid delivery can duplicate clinical excellence at scale. If you’ve wondered how to combine boutique-level care with e-commerce convenience, or how to meet patients where they are without compromising outcomes, this conversation offers a pragmatic blueprint.
If this resonated, follow the show, share it with a colleague or friend who’s been curious about hearing health, and leave a quick review so others can find it. Your feedback helps more people take the first step toward better hearing.
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Stigma keeps more people from hearing help than price does, and we’re tackling that head on with a model that puts privacy, speed, and clinical integrity at the center. Blaise sits down with Dr. Melanie Hecker, founder of BLUEMOTH and owner of five brick‑and‑mortar clinics, to unpack a digital prescription approach that feels modern without sacrificing professional care. Think premium devices you can test at home, real clinicians guiding each step, and service that moves at the speed of life.
We dig into the full customer journey: a private online consult, candidacy confirmed through a recent audiogram or a shipped test kit that includes air, bone, speech, and speech‑in‑noise, plus clear referrals when red flags pop up. The standout moment is the Experience Box—three sets of top‑tier hearing aids, first‑fit to about 85–90 percent, so users can compare sound quality, comfort, and features in the real world. An audiology assistant handles unboxing and setup, and follow‑ups in the first weeks keep progress on track. When issues require deeper adjustments, BLUEMOTH ships a laptop and Noahlink Wireless to unlock full software‑level tuning and feedback testing from home.
We also confront the big question: validation. Dr. Hecker explains why she won’t “check the box” on remote real-ear measurements (REMs) until it can be done with accuracy and integrity, and she lays out a realistic path forward—referrals for REM today, and future 3D ear scans to model real‑ear targets without probes. Add rapid response times, overnight loaners for device failures, strong connectivity, and pricing that sits between OTC and boutique clinics, and you get a hybrid that serves GenX, younger boomers, busy professionals, and families supporting older adults with mobility challenges.
If you care about access, outcomes, and the future of hearing healthcare, this conversation is a blueprint. Subscribe, share with a friend who’s been putting off a hearing check, and leave a review telling us which part of the hybrid model you’d adopt first.
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Stuck in a month where nothing clicks and every push feels like quicksand? We unpack a better way with Dr. Brad Stewart, who built a mobile audiology practice, scaled a high-volume vestibular clinic, and then made the hardest call of all: shut it down to protect his health, marriage, and mission. The story isn’t about chasing hustle—it’s about aligning vision, building systems, and choosing patient-first care even when the market shifts under your feet.
We dig into practical pivots that actually work. Brad shares how leadership mindsets from John Maxwell and frameworks like The E-Myth helped him create processes that scale, hire with clarity, and reduce owner dependency. When OTC hearing aids and market turbulence hit, he expanded services thoughtfully, then recognized when the physical therapy model didn’t fit. The result was a lean, “autopilot” hearing practice with strong systems and a team trained to deliver consistent outcomes without burning the owner out.
You’ll hear a step-by-step approach to reclaiming control: the dream practice exercise to define income, role, team, and service mix; reverse-engineering the metrics that matter; and the courage to trade optics for sustainability. We also spotlight mobile audiology for senior living communities—an underserved path that builds grassroots demand, strengthens referrals, and differentiates against big-box retail. If you’re a private practice owner feeling the squeeze, this conversation offers clarity, tactics, and a reminder that flow beats force when vision leads.
Want support building a mobile vertical or tightening your systems? Join the free Mobile Audiology Collective on Facebook for training, tools, and peer insight. If this resonates, follow the show, share it with a colleague, and leave a quick review—what pivot do you need to make next?
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Imagine programming hearing aids while the TV is actually on, or fine-tuning a patient’s settings in the middle of a lively social hour—with high ceilings, echo, and live music. That’s the power of mobile audiology, and it’s where our conversation with Dr. Brad Stewart shines: practical, human, and built for better outcomes.
We unpack how Brad launched a lean, house-call model out of necessity, then turned it into a concierge service that seniors actually use and love. From free onsite screenings and clean-and-checks to education sessions and yes, calling bingo, Brad shows how authentic presence inside retirement communities creates trust, accelerates referrals, and lets clinicians solve real problems in real environments. Portable audiometers and connected programming tools make accurate in-home testing not only possible but often more effective, because you can optimize in the exact acoustic challenges patients face every day.
The story isn’t just growth; it’s wisdom. Brad scaled to serve nearly a hundred communities, experimented with a vestibular clinic, and made the hard decision to close it when the model strained his health and marriage. We talk candidly about stress, vision, and the humility to pivot—even when it looks like failure from the outside. You’ll hear how to set a clear practice vision, build systems that empower teams, navigate slow months without panic, and choose services that match your values and energy. If you’re considering a mobile vertical or rethinking your practice model, you’ll leave with tactics you can deploy tomorrow and a mindset that puts patient experience first.
Want more? Join Brad’s free Facebook community, the Mobile Audiology Collective, to learn from providers doing this work today. If this conversation resonates, follow the show, share it with a colleague, and leave a review so more clinicians can discover smarter, more accessible hearing care.
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What if your patients could watch quality take shape right in front of them? We sat down with a tech-forward dentist, Dr. Michael Walker, to map the playbook hearing clinics can use to boost trust, reduce returns, and deliver faster, more personal care.
We unpack why visible technology changes everything. When patients see a crown modeled on-screen or their own eardrum on a large display, the process stops feeling mysterious and starts feeling valuable. That visibility pairs with efficiency: scanners, CAD/CAM, and in-office 3D printing turn two dental visits into one; ear impression scanning and instant file transfers can do the same for custom hearing protection and earmolds. Layer on best practices—like intraoral photos in dentistry and real-ear verification plus speech-in-noise testing in hearing care—and you replace guesswork with proof.
Case acceptance hinges on words, structure, and financing. Hear how “good, better, best” framing leads with the clinical ideal, how to avoid minimizing terms that create urgency, and how to normalize monthly payments without pressure. We dig into presenting benefits that matter—function, aesthetics, communication ease—and why you should never prejudge a patient’s budget.
You’ll also learn practical rapport habits that scale: simple questions that build trust, small moments that make big decisions easier, and a smooth approach to practice transitions that keeps culture intact while elevating standards.
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Ever wonder why some hearing aids feel too loud yet somehow still muddy? We dig into the exact method that fixes that mismatch: real ear measurement. By placing a tiny microphone in the ear canal, we verify whether amplification reaches prescription targets where it matters most—right at the eardrum. No more guessing, no generic presets. Just a precise, research-backed way to make speech clearer, reduce listening effort, and help you forget you’re even wearing devices.
We walk through the full journey from diagnostic hearing tests to fitting algorithms and targets, then show how verification turns theory into results. Think of it as graphic EQ with purpose: mapping your unique ear canal resonance and dialing in gain for soft, average, and loud speech without blasting everything. Along the way, we share patient-friendly visuals and explain why “louder” isn’t the goal—clarity is.
Then we shift to hearing conservation, because preventable noise damage is still far too common. Using the sun exposure analogy—intensity plus time—we offer practical, no-judgment tips for daily life: keychain earplugs you’ll actually carry, high-fidelity filters for concerts and rehearsals, smart positioning away from speakers, and strategic listening breaks. Musicians and audio pros will hear candid talk about fading stigmas, the reality of noise-induced injury, and how small habits protect the career you love.
If you care about hearing speech clearly, enjoying music safely, or getting the most from modern hearing technology, this conversation gives you the playbook. Listen, learn, and try one change today—like adding earplugs to your keys—then share this episode with someone who turns it up to 11. If this helped, follow the show, leave a review, and tell us the one hearing habit you’re committing to this week.
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What happens when a seasoned audio engineer becomes a doctor of audiology? You get a refreshingly clear path from “that sounds tinny” to real, measurable improvements in speech clarity. We sit down with Dr. Steven Taddei to unpack how studio skills—mic placement, EQ, compression, and a careful ear for detail—translate directly into smarter hearing aid programming and better outcomes in the real world.
We start with the basics of how sound is shaped, then peel back the curtain on real ear measurement, the gold standard verification that ensures hearing aids meet your prescription inside your own ear canal. Think of it like graphic EQ you can see: targets, curves, and live adjustments that make speech audible without turning the world up to eleven. Steven also takes on a common misconception: hearing aids don’t double as hearing protection. He lays out practical hearing conservation strategies, from filtered earplugs to context-specific protection, so you can enjoy concerts and still wake up without ringing.
Choosing technology gets easier when you understand what matters. We compare entry, advanced, and premium hearing aids, explaining channels, noise reduction, and directionality in plain language. Not everyone needs the top tier; speech-in-noise testing helps match real needs to the right level, and sometimes the best upgrade is a wireless microphone that lifts the talker’s voice above the chaos. Throughout, we keep the focus on real life—watching TV without arguments, navigating restaurants with confidence, and keeping music fun for musicians and fans alike.
If you care about audio fidelity, clear speech, and protecting the hearing you have, this conversation delivers practical tools you can use today. Listen, learn, and share with someone who wants to hear more and strain less.
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Start with a person, not a feature list. That’s the thread that runs through our conversation with Brandon Sawalich and Dr. Dave Fabry about how hearing technology actually improves lives: by putting the patient first, then letting smart tools do the heavy lifting in the background. We dig into how AI moved from a buzzword to a real advantage in tough listening environments, why sound quality remains the non-negotiable foundation, and how “the ear is the new wrist” reframes what a hearing aid can be.
We share the inside story of building Starkey's Omega AI and the eighth generation of sound processing, including DNN 360 and a neuroprocessor designed to make great hearing the default. Think of it as an easy button for clinicians: set a strong baseline fast, then spend time on what only humans can do—listening, coaching, and fitting for comfort. The Da Vinci surgical system offers a useful metaphor: technology doesn’t replace expertise; it amplifies it. That’s how we see the partnership between AI and hearing care professionals, and why robots won’t be fitting ears anytime soon.
Beyond better hearing in noise, Brandon and Dave talk about the bigger health picture. Untreated hearing loss intersects with cardiovascular health, cognition, and social engagement. So Starkey built tools that track activity, encourage connection, and enable voice control without adding another gadget to your routine. They're honest about the pushback that comes with change, the “Swiss Army knife” moment, and what they learned about leading with clarity: it’s a hearing aid first, with multipurpose superpowers second.
If this resonates, follow the show, share it with a friend who’s curious about hearing tech, and leave a review so more people can find conversations like this. Your feedback shapes what we build next.
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Want to know what “better hearing in noise” actually sounds like when AI, sensors, and human care work in sync? We bring together Starkey’s president and CEO, Brandon Sawalich, and Chief Hearing Health Officer, Dr. Dave Fabry, for a candid look at Starkey Omega AI—why it exists, what changed from Edge AI, and how it turns hearing aids into confident, 360-degree listening tools without sidelining professionals.
We dig into DNN 360 and how deep neural networks now blend noise management with directionality and low-latency binaural processing to deliver measurable gains in speech understanding. Dave explains the role of IMU sensors in tracking movement and intent—think following a walking companion at your side—while Brandon shares how being privately held enables a patient-first pace of innovation. TeleHear AI adds timely support: when a clinic visit isn’t possible, users can describe the problem, get smart on-device adjustments, compare results, and keep what works, with changes reported back to their clinician. It’s an example of “friendly AI” that saves time, lifts outcomes, and preserves the provider-patient bond.
We also talk access and ethics. From fall detection offered across tiers to StarkeyCares and Hear Now, the team argues that safety and dignity shouldn’t be premium features. Data logging grows from hours-worn into environment-aware insights that inform personalization, reduce returns, and drive satisfaction. And for clinicians worried about being replaced, the takeaway is clear: the irreplaceable value is knowing the person behind the audiogram, translating powerful tech into the two or three features that matter most to that life.
If you care about hearing technology, clinical excellence, health equity, and where AI is truly useful, this conversation maps the road ahead—fast, human, and focused on outcomes. Subscribe, share with a colleague who still thinks “adaptive directionality” is enough, and leave a quick review telling us which Omega AI feature you want to try first.
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Dementia is rising, and the toll is personal, social, and economic. From there, we move into a conversation that blends hard data with real life—how hearing loss can quietly erode connection, increase cognitive load, and, according to leading research, contribute to higher dementia risk. Karla Hult joins us with her father’s story—an athlete, a community helper, a devoted dad whose final years were shaped by Alzheimer’s—and shows how love, grief, and action can coexist without false hope.
We break down what the science actually says. The Lancet Commission identifies hearing loss as a leading midlife, modifiable risk factor for dementia. The ACHIEVE study adds nuance: while not all participants saw cognitive gains, a high‑risk subgroup (older adults with cardiovascular risk) experienced significant preservation across cognitive measures when using hearing aids. Everyone, though, benefited socially—less loneliness and richer networks—reminding us that better hearing is not just about volume, it’s about vitality. We also demystify genetics and testing: APOE-e4 indicates risk, not destiny, and newer blood tests detect disease only after it starts. That context helps listeners choose action over anxiety.
This conversation is practical. We talk about cognitive load at noisy restaurants, the “cocktail party” effect, and how chronic listening strain pushes people to opt out of the moments that keep brains active. We tackle stigma head-on: today’s hearing aids are discreet, smart, and designed for real life. For clinicians, we offer a compassionate playbook—lead with connection, avoid cure claims, suggest appropriate cognitive screening, and never leave families without resources. For anyone with family history or early signs of hearing trouble, the message is clear: protect your connections. Get a hearing check, consider amplification when needed, and double down on heart‑brain health habits that keep you engaged with the people and places you love.
If this conversation resonates, follow the show, share it with someone who needs it, and leave a review to help others find these insights. Have a topic or guest in mind? Email us at soundbites@starky.com.
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Have you ever met someone who says they can hear perfectly fine, but still struggles to understand speech, especially in noisy environments? That puzzling disconnect might be explained by Central Auditory Processing Disorder (CAPD) – a condition affecting what our brains do with the sounds our ears detect.
Dr. Angela Alexander reveals a startling finding from the Framingham cohort study: approximately 20% of adults who report hearing difficulties actually have normal hearing test results. These individuals aren't imagining their struggles – they're experiencing processing issues that standard hearing tests don't capture. "We used to think about auditory processing in terms of people who had no hearing loss whatsoever," Dr. Alexander explains, "but it is also possible to have hearing loss and processing problems." This insight opens new possibilities for helping people who have hearing aids but aren't getting the improvements they expected.
The conversation takes a serious turn when discussing the profound psychological impact of undiagnosed CAPD. People with this condition often withdraw from social situations, creating isolation that contributes to our national loneliness epidemic. Dr. Alexander shares a practical screening tool – the Hearing Handicap Inventory for Adults (HHIA) – that can help identify potential CAPD cases by measuring the mismatch between audiogram results and self-reported difficulties. This simple questionnaire could be the difference between continued frustration and finding appropriate help for millions of people.
For hearing healthcare professionals listening, this episode provides valuable insights on expanding your practice to better serve this underrecognized population. For those struggling with hearing but told their tests are normal, it offers validation and hope. Listen now to understand the critical difference between hearing and processing – and discover how addressing both can transform lives.
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The mysterious disconnect between hearing and understanding affects millions worldwide, yet remains largely undiagnosed and untreated. Dr. Angela Alexander pulls back the curtain on auditory processing disorder (APD), revealing why so many people struggle to understand speech despite normal hearing tests.
"One in five adults who report hearing loss actually have normal hearing test results," explains Dr. Alexander, highlighting a staggering statistic from the Framingham cohort study. These individuals aren't imagining their difficulties – they're experiencing a processing problem in the brain rather than the ears. The mismatch between audiogram results and real-world experience leaves many frustrated, bouncing between providers who tell them their hearing is "fine" when their daily struggles suggest otherwise.
Dr. Alexander offers practical screening tools for hearing professionals, particularly recommending the Hearing Handicap Inventory for Adults (HHIA) to identify potential processing challenges. She also shares remarkable success stories, including her work with Matt Hay, who has an auditory brainstem implant. Through targeted auditory training – what she calls "physical therapy for the ears and brain" – Matt improved his word recognition from 60% to nearly 90% in just three months, demonstrating the brain's remarkable adaptability.
For parents of children diagnosed with APD, Dr. Alexander offers hope: "Auditory processing disorder is a hopeful diagnosis because there's so much we can do about it." She explains how APD can overlap with conditions like ADHD and dyslexia, but unlike those conditions, auditory processing is often easier to improve with the right intervention. Through her Auditory Processing Institute, she's trained 170 specialists worldwide and created a searchable map to help individuals find qualified providers.
Ready to understand why you or your loved ones struggle to process speech despite "normal" hearing? This episode might just change how you think about hearing forever. Subscribe, share your experiences, and join us in spreading awareness about this hidden hearing challenge.
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Ray Woodworth takes us on a deep dive into the nuances of hearing aid fittings, sharing insights from his dual perspective as both a 47-year hearing aid wearer and an industry professional. He challenges the notion that real ear measurement alone is enough for optimal fittings, advocating instead for a balanced approach that honors both objective measurements and subjective patient feedback.
Drawing from his experience of fitting countless patients with custom technology, Ray explains why custom ear molds are crucial for patients with moderate to severe hearing loss, especially in the low frequencies. "When you run real ear measurement with a dome versus a custom, I've seen a 9dB difference," he notes, emphasizing how this can dramatically improve streaming quality and overall sound experience. The anatomical uniqueness of each ear—from curved canals that resist dome placement to surgical modifications that require specialized approaches—further underscores the need for customization.
Most compellingly, Ray shares his personal journey with hearing loss, revealing that despite having measurable thresholds in his right ear, standard target-matching through real ear measurement creates uncomfortable distortion. This highlights the critical importance of patient perception, which can't be captured by measurement tools alone. Using the metaphor of a light dimmer, he explains how patients who have lived with hearing loss for years may need time to adjust to proper amplification, requiring hearing care professionals to balance technical perfection with practical comfort.
What truly sets exceptional hearing healthcare apart isn't just technical expertise or high-tech equipment—it's the humility to listen to patients and respect their subjective experience. "We have to be humble and listen to the patient, no matter how much we know," Ray emphasizes, "because the patient tells us the truth." Ready to experience hearing care that values both science and your unique perception? Tune in to learn more about this balanced approach.
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Ray Woodworth, a 25-year veteran in hearing healthcare, brings his passion for perfection in ear impressions to this compelling conversation about the art and science of customization. Having been mentored directly by Starkey founder Bill Austin since 2002, Ray shares profound insights that challenge conventional thinking about hearing technology fittings.
"The ear is the boss," Ray explains, revealing how this seemingly simple concept transformed his approach to patient care. He takes us behind the scenes of the hearing aid manufacturing process, offering rare perspective on why custom solutions often outperform standard dome fittings – particularly for moderate to severe hearing losses. Through vivid examples and personal experiences, Ray demonstrates how custom ear molds can dramatically improve sound quality, streaming clarity, and overall patient satisfaction.
The discussion delves into the delicate balance between objective measurements and subjective patient experiences. While Real Ear verification serves as an excellent starting point, Ray emphasizes that the patient's perception must ultimately guide the fitting process. "People don't care how much you know until you show how much you care," he shares, highlighting why relationship-building trumps technical expertise when creating loyal, satisfied patients.
Ray also addresses the evolution of impression-taking technology, comparing traditional silicone methods with newer scanning systems. Rather than simply advocating for one approach, he stresses that mastery comes through practice and understanding the unique characteristics of each patient's ear anatomy. His passion for craftsmanship shines through as he describes working with challenging cases and finding solutions for even the most difficult ear canals.
What's your approach to customization in hearing healthcare? Are you taking the time to truly understand your patients' unique needs? This episode will inspire you to reconsider how personalization and human connection can elevate patient outcomes in an increasingly technological world.
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Ever wonder why some hearing healthcare professionals seem so passionate about advocacy while others shy away? Our conversation dives into the heart of building an advocacy culture that transforms not just legislation, but patient care itself.
We explore the critical importance of starting advocacy education during AuD and SLP programs. As our guest, Dr. Megan Adams insightfully notes, "Informed students become informed professionals" who can make better clinical decisions and effectively advocate for patients throughout their careers. The good news? Universities don't need complete curriculum overhauls, even a few targeted class sessions can equip future professionals with the advocacy tools they'll need.
Many clinicians and private practice owners hesitate to engage in advocacy because they don't see themselves as "political" or "persuasive" enough. We dispel this myth by revealing that most advocacy involves simply educating lawmakers about what audiologists do and why quality hearing care matters. Your expertise is your most powerful advocacy tool—no special personality required.
The consequences of disengagement can be severe. We discuss alarming attempts in several states to replace professional licensure with simple registration systems, which threatens accountability and patient safety. Our guest shares a compelling case from Indiana where hearing aid sales were nearly completely deregulated until professionals rallied to educate legislators about the potential harm to patients.
Perhaps most inspiring is the call to shift from defensive to offensive advocacy. Rather than constantly reacting to problematic legislation, proactive education of policymakers creates an environment where harmful bills are less likely to advance in the first place. When legislators understand hearing healthcare, they make better decisions.
Whether you're a seasoned advocate or have never contacted a legislator, this conversation offers practical wisdom for making a difference. Listen now to discover how your voice—regardless of how loud you choose to be—can help shape the future of hearing healthcare.
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Jeffery Reagan's journey from surviving a heart transplant to pioneering tinnitus care innovation offers a masterclass in turning personal adversity into meaningful healthcare transformation. After experiencing a heart attack on Mount Kilimanjaro in 2007, followed by a catastrophic cardiac event in 2011 that left him dependent on a mechanical heart for three years, Reagan gained profound appreciation for patient-centered healthcare excellence. When he later developed tinnitus himself, he recognized the same fragmented care patterns that plague many chronic conditions.
The tragic 2021 suicide of Texas Roadhouse CEO Kent Taylor due to severe tinnitus became Reagan's watershed moment. Having never realized tinnitus could drive someone to such desperation, Reagan committed to leveraging his unique background in data modeling and healthcare systems to create something revolutionary: the Tinnitus Learning Health Network (formerly Stop the Ring).
Unlike traditional advocacy organizations, Reagan's approach places patients at the center while fostering structured collaboration between clinicians and researchers – what he calls "the golden triad." This learning health network doesn't focus solely on research but rather on measurable outcomes using quality improvement techniques that have proven successful in other medical fields. By collecting comprehensive data across demographics, tinnitus subtypes, and treatment interventions, the network identifies patterns that help match specific patient subgroups with the most effective care approaches.
With renowned experts like Dr. James Henry and Dr. Donna Murray on his team, Reagan is building what he describes as a "near real-time clinical practice guideline" – one that evolves monthly based on actual patient outcomes rather than being updated once per decade. The vision includes establishing pilot sites by 2026, growing to 30-50 locations within five years, and ultimately securing insurance coverage for the 50 million Americans affected by tinnitus.
For those suffering in silence after being told "there's nothing we can do," Reagan's message resonates powerfully: there is hope, there are effective management strategies, and through better data and collaboration, we can transform tinnitus care forever. Listen to discover how this groundbreaking approach could finally bring relief to millions.
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Ever wonder why your ears won't stop ringing? The answer might surprise you.
Welcome to our brand-new Friday Audiogram series! Every week, we'll deliver a concentrated 7-10 minute dose of hearing healthcare wisdom you can enjoy anywhere—even while standing in line at the grocery store. These bite-sized episodes bring you essential insights from our extensive catalog of conversations with industry leaders.
In this inaugural Friday Audiogram, we tackle the complex relationship between tinnitus and hearing loss. Many patients mistakenly believe their tinnitus prevents them from hearing properly, but the reality often runs in the opposite direction. As Dr. Tarvin expertly explains, for many people, hearing loss comes first, with tinnitus developing as a symptom of that auditory deficit. This "chicken or egg" relationship requires careful unraveling during patient consultations.
We also explore the power of motivational interviewing in hearing healthcare. By asking open-ended questions like "Tell me your story," practitioners can uncover crucial information about patients' true concerns. This patient-centered approach helps distinguish between perceived problems and actual underlying issues, leading to more effective treatment plans.
Dr. Tarvin shares her personal journey to tinnitus specialization, which began when she recognized gaps in her knowledge while trying to help distressed patients. Her background in neuroscience provided the perfect foundation for exploring tinnitus management—where audiology intersects with cognitive health and emotional wellbeing.
The Hearing Matters podcast has grown beyond our wildest expectations, now reaching listeners in over 4,100 cities across 212 countries. We're grateful for every one of you who presses play and shares these conversations. Subscribe now to catch every Friday Audiogram and join our global community of hearing health advocates, professionals, and patients.
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What happens when a devastating cancer diagnosis collides with a lifelong passion for audiology? For Dr. Carla "Brandi" Smiley, it became the catalyst for reimagining how hearing healthcare could reach those most often left behind.
Diagnosed with bilateral hearing loss at age six, Dr. Smiley's path to becoming an audiologist wasn't straightforward. After teaching kindergarten, surviving stage four lymphoma during her doctoral studies, and working across various healthcare settings, she continually witnessed the same problem: barriers to access for underserved communities.
The solution came in an unexpected form during the 2020 COVID lockdown. While watching Tiny House Nation, Dr. Smiley envisioned a fully-equipped mobile audiology clinic that could travel directly to patients. Despite facing skeptical builders and financial hurdles, she persevered, crowdfunding her dream and creating a 15,000-pound clinic-on-wheels designed with intentionality to welcome everyone.
"I've had people who were disheveled and dirty and felt they weren't worthy enough to sit," she shares with emotion. "I tell them, 'This can be cleaned. You are worthy.'" This commitment to dignity drives her work with Head Start programs, assisted living facilities, and veterans' services.
The tiny house clinic goes beyond convenience, it transforms lives. Dr. Smiley recalls fitting hearing aids for a man in end-of-life care whose wife hadn't had a meaningful conversation with him in 20 years. After the fitting, the couple reconnected through their wedding album from the 1940s. "Those moments are why we do this," she reflects.
For hearing care professionals interested in mobile services, Dr. Smiley offers practical wisdom: start by identifying what you're already doing that could be mobilized. With headquarters now in Peachtree City and specialized services including diagnostic ABRs and auditory processing evaluations, she continues seeking grant funding to provide care at no cost to those in need.
Ready to discover how mobile audiology might transform your practice or community? Visit On Site Audiology to learn more about partnering with this innovative approach to hearing healthcare.
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Ever wonder what happens when a musician's most precious tool—their hearing—begins to fade? Moe Jerant, founding member of the Large Flowerheads and a professional drummer for over 20 years, takes us through her remarkable 15-year journey with hearing technology that saved her career and transformed her life.
The wake-up call came unexpectedly during a vocal lesson when Moe couldn't produce certain notes. A specialist's jarring comparison—"your snare drum has almost the same impact as a pistol going off"—forced her to confront a difficult truth: her passion was damaging her hearing. What followed was a journey through evolving hearing technology, from early custom devices that made sound seem "like it was coming through a wall" to modern receiver-in-canal instruments that restored clarity and musical nuance.
Moe candidly shares the embarrassing moments that pushed her to seek help—like responding to questions with completely unrelated answers—and the incredible transformation in her performance capabilities after adopting in-ear monitors. Beyond the stage, her hearing journey has enhanced her work leading therapeutic drum circles for seniors, where she witnesses firsthand how untreated hearing loss can lead to social withdrawal and isolation.
This episode offers a powerful reminder about the connection between hearing health and overall wellbeing. Whether you're a musician, music lover, or simply someone concerned about maintaining quality connections throughout life, Moe's parting advice resonates: "Don't doubt yourself. If you think you have a hearing issue, even a tiny one, get it checked." Your future self will thank you.
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Ralph Brote's journey from struggling to hear to rediscovering connection offers powerful insights for musicians and anyone facing hearing challenges. Growing up in the family-owned Nazareth Music Store—a fixture in Pennsylvania for 60 years—Ralph's life has been steeped in sound. As a professional trumpet player and music teacher, his hearing gradually deteriorated from years of exposure to loud instruments, work in an iron foundry, and genetic predisposition.
The turning point came when everyday conversations became increasingly difficult. Ralph found himself withdrawing during family gatherings, afraid to speak up after missing parts of conversations. At work, interactions with customers became stressful as he struggled to understand soft-spoken patrons. Like most people experiencing hearing loss, Ralph waited nearly a decade before seeking help—a delay that affected his personal relationships and professional confidence.
What makes Ralph's story particularly fascinating is how his musician's brain required specialized hearing solutions. While standard hearing aid settings worked perfectly for conversation, they created problems when he played his trumpet. His audiologist created custom programs for different listening environments: everyday conversation, performing music, and listening to music. The emotional impact became clear when his wife witnessed him hearing soft speech clearly for the first time with his new technology—a moment that brought her to tears.
Ralph's experience offers valuable advice for fellow musicians: "Don't go cheap, get the best you can, because as a musician, you won't regret it." He emphasizes the importance of early intervention and regular hearing checks for those exposed to loud sounds. His powerful parting message resonates beyond musicians: "Don't put it off, because your life really can be better sooner than later." Have you noticed changes in your hearing? Taking that first step toward better hearing could transform your relationships and reconnect you with the sounds that matter most.
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Dr. Lindsay Koble takes us on an extraordinary journey from accidental audiologist to successful practice owner in this eye-opening conversation about the realities of audiology entrepreneurship. After a jaw surgery complication left her with a perforated eardrum during college, Lindsay discovered her passion for audiology through her own hearing healthcare experience. This unexpected path led her to build Audiology Always, a thriving practice in her hometown of Auburn, Indiana focused on transparent, accessible care.
Lindsay's career trajectory provides a masterclass in preparation for practice ownership. Her time in an ENT clinic built clinical confidence with complex cases, while her role as a hearing aid manufacturer representative developed her business acumen. Combined with an MBA and farm-raised financial wisdom, these experiences created the perfect foundation for entrepreneurship. "You're never really ready," she reveals, "but if you're confident enough to bet on yourself, that's when it's time."
Financial literacy emerges as the unsung hero of practice success. Lindsay candidly discusses securing her $135,000 practice loan, making strategic equipment decisions, and maintaining conservative financial practices. Growing up on a family farm taught her invaluable lessons about cash flow management - understanding that business has "good seasons and bad seasons" and preparing accordingly. She challenges conventional thinking by accepting Medicare, Medicaid and insurance plans while maintaining profitability through transparent service pricing.
The conversation expands beyond business mechanics to explore the importance of community for practice owners. Lindsay participates in a mastermind group of Indiana audiologists who meet monthly to share challenges and solutions. Her leadership in founding the Indiana Audiology Coalition demonstrates her commitment to advancing the profession through collaboration and advocacy.
Whether you're a seasoned practice owner or dreaming of entrepreneurship, this episode delivers practical wisdom on balancing profitability with patient-centered care. Subscribe to Hearing Matters for more conversations that delve into the business of better hearing and the human stories behind successful practices.
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What happens when the demands of managed care clash with a provider's commitment to gold-standard hearing healthcare? For Jaysee Soto, owner of Altamonte Family Hearing in Florida, the answer lies in striking a delicate balance between business sustainability and patient-centered ethics.
Growing up in his family's New York City bodega, Jaysee watched his parents build relationships with every customer who walked through their door. Those early lessons in community connection now form the foundation of his hearing healthcare practice, where patients aren't just customers, they're extended family. Working alongside his wife Grace, Jaysee has created a practice environment where comprehensive care is the standard, not the exception.
The podcast takes us through Jaysee's unexpected journey from aspiring lawyer to passionate hearing care professional. That pivotal moment when he first witnessed a patient's face light up upon hearing their grandchild's voice clearly? It changed everything. Now he dedicates himself to creating those transformative moments for his patients, taking a full 90 minutes for comprehensive evaluations that far exceed industry minimums.
But this level of care creates tension when insurance and managed care plans don't adequately compensate for best practices like real ear measurement and extensive testing. Jaysee candidly shares his approach to this industry-wide dilemma: strategically limiting managed care appointments while ensuring those patients still receive quality care, implementing service plans that bridge the gap, and planning for growth that maintains standards while increasing access.
What emerges is a refreshing perspective on hearing healthcare economics. Rather than viewing patient care and business viability as opposing forces, he demonstrates how exceptional care creates its own sustainability through patient loyalty and word-of-mouth referrals. Even patients who initially come through managed care plans often return as private pay patients after experiencing the difference that comprehensive care makes.
Ready to discover what ethical hearing healthcare looks like in action? Listen now and learn how leading with heart can transform both patient outcomes and practice success.
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What stands between hearing care professionals and effective advocacy? Dr. Megan Adams shatters common misconceptions with her doctoral research spanning 400 participants across the United States. The surprising truth? It's not time constraints holding us back...it's knowledge.
Dr. Adams reveals that 95% of hearing healthcare professionals consider legislative issues crucial, and nearly 90% want greater involvement in advocacy efforts. They simply need the roadmap. This groundbreaking finding shifts our entire approach from convincing professionals to make time for advocacy to providing them with practical tools and education.
Throughout our conversation, Dr. Adams dismantles the intimidation factor surrounding advocacy. Contrary to popular belief, most interactions with legislators don't involve debating policy but simply explaining what audiologists do and why quality hearing care matters. Small actions create tremendous impact—inviting officials to tour your clinic, hosting community events that include policymakers, or designating a team member to monitor relevant legislation during staff meetings.
The power of state-level organization emerges as another critical theme. Dr. Adams highlights Indiana's new audiology coalition, which has already hosted a successful conference and is working toward hiring a lobbyist in its first year. These state organizations provide the collective voice needed to address potentially harmful legislation before it passes.
Remember this fundamental truth: decisions affecting hearing healthcare will be made whether you participate or not. By educating policymakers and building community awareness, you ensure those decisions are informed by expertise rather than misconceptions. As Dr. Adams powerfully states, "I'm tired of playing defense. I want to play offense." Are you ready to join the movement transforming hearing healthcare advocacy from reactive to proactive?
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Two hundred episodes. Six years. One hundred twenty-one countries. The Hearing Matters Podcast celebrates a remarkable milestone in its mission to educate and connect the global hearing healthcare community.
Host Blaise Delfino's journey from college radio DJ to global hearing healthcare advocate encapsulates the power of finding your purpose. What began in a 400-square-foot family practice as a simple tool to answer patient questions has evolved into an international platform reaching thousands of hearing care professionals and patients alike. With early episodes designed to prepare patients for appointments and guide them through the hearing healthcare journey, the podcast created a seamless educational experience that transformed how patients engaged with their hearing health.
"The podcast absolutely positioned us as thought leaders in our community," Delfino reflects. "When prospective patients tuned in, it was a representation of the practice." This approach to patient education and experience proved extraordinarily effective, with fewer than ten hearing aid returns over five years—a testament to how education, transparency, and patient-centered care create lasting success in healthcare.
Throughout the podcast's evolution, Delfino has observed significant shifts in hearing healthcare: the emergence of deep neural networks and AI in hearing devices, the growing importance of telehealth options, and increasing patient demand for transparency and best practices. "Today, now more than ever, the hearing care professional plays such an important role in the patient experience," he emphasizes, highlighting how the relationship between provider and patient remains central despite technological advances.
Looking toward the future, the Hearing Matters Podcast is launching a provider locator tool to connect listeners with qualified hearing care professionals in their communities, expanding into speech-language pathology topics, and continuing to bridge the gap between education and action. For hearing care professionals and patients alike, the message remains consistent: "Continue to lead with your heart. Continue to keep your why as your North Star. Every day that you go into that office, reflect and think to yourself: I have the opportunity to change someone's life."
Share these episodes with someone who might be struggling with hearing loss – your recommendation could be the first step in their journey toward better communication and connection.
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Crossing the threshold into better hearing often feels overwhelming for patients who've postponed treatment for years. What makes the difference between hesitation and confident decision-making? The answer lies in experiencing transformation firsthand through expertly conducted in-office hearing aid demonstrations.
This episode dives deep into why these demonstrations represent a crucial moment in the patient journey. When a patient has waited 7-10 years to address their hearing loss, simply reviewing an audiogram and quoting prices falls woefully short of what they deserve. By contrast, a thoughtfully orchestrated demonstration allows patients to hear with unprecedented clarity in challenging environments like restaurants, creating powerful "wow moments" that validate their decision to seek help.
The most effective demonstrations go beyond the technical aspects of hearing technology. They involve familiar voices, realistic background noise, and careful observation of how patients react when communication barriers suddenly diminish. We explore how these demonstrations serve multiple purposes simultaneously, educating patients about their hearing loss, showcasing technology benefits, assessing physical capabilities for device selection, and building unshakable trust in the provider's recommendations.
For hearing healthcare professionals, this episode offers practical guidance on creating meaningful demonstration experiences that lead to better patient outcomes and satisfaction. For those beginning their hearing journey, it provides valuable insight into what to expect and demand from quality providers. No matter where you are in understanding hearing health, you'll gain perspective on how transformative moments in a clinical setting can change lives.
Ready to experience or deliver hearing healthcare that prioritizes education and empowerment over transactions? Listen now and discover why seeing is believing when it comes to better hearing.
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When Lindsay Dain first had a student with hearing aids in her kindergarten classroom, she understood the basics of her FM system but admits she "didn't really understand the value." This honest reflection captures the essence of why Lindsay's work matters so deeply today; there's a critical gap between having hearing technology and truly understanding its importance in a child's life.
Lindsay's journey from mainstream educator to deaf education specialist to children's book author illuminates how powerful representation can be in the hearing healthcare space. Her book "I'm Getting a Cochlear Implant" breaks down complex audiological concepts into accessible language, serving both children who want to see themselves represented and parents navigating unfamiliar medical terminology.
The conversation takes a particularly moving turn when Lindsay shares how a foster mother approached her to say the book had helped her decide to pursue cochlear implants for her child. "You are the person that I wrote this book for," Lindsay reflects, her voice revealing how meaningful this feedback was to her creative mission.
Beyond the book itself, Lindsay offers valuable insights about advocacy in education, revealing how IEPs now frequently include self-advocacy goals for deaf and hard of hearing students. These skills, teaching children to explain their needs and educate others about their hearing technology, are life-changing foundations that extend far beyond the classroom.
Perhaps most compelling is Lindsay's personal transformation. When voice problems threatened her teaching career, she faced an identity crisis that ultimately led her to pursue writing. "It has helped me remove the ceiling of what I think I can or can't do," she shares, a powerful message for anyone hesitating to follow their creative calling.
Whether you're a hearing healthcare professional seeking resources for families, an educator working with deaf or hard of hearing students, or someone personally affected by hearing loss, this conversation reminds us that advocacy begins with accessible information and that representation truly matters. Check out Lindsay's book and share it with someone who might need to see themselves or their child in its pages.
Here is the Titze straw phonation video.
Below, please find the ISBN numbers for "I'm Getting a Cochlear Implant"
ISBN for libraries: 979-8-9885896-1-7 (Hard Cover)
Paperback: 979-8-9885896-0-0
eBook:979-8-9885896-2-4
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Tinnitus affects millions, yet remains shrouded in misunderstanding, misinformation, and damaging myths. In this illuminating conversation, audiologist Dr. Alexandra Tarvin of Elevate Audiology brings clarity, hope, and cutting-edge solutions to one of hearing healthcare's most challenging conditions.
"There is hope and there is help," Dr. Tarvin reassures listeners as she guides us through the reality of tinnitus management today. Drawing from her extensive experience as a tinnitus specialist, she expertly distinguishes between subjective tinnitus (the perception of sound that doesn't exist externally) and transient ear noise (those brief, harmless episodes of ringing many people occasionally experience). This distinction alone provides immediate relief for many who fear their temporary experiences signal something serious.
The heart of effective tinnitus care, Dr. Tarvin explains, lies in truly listening to patients and implementing personalized strategies. Far from the dismissive "just live with it" approach many patients have encountered, modern management embraces a holistic perspective that considers each person's unique needs. From various sound therapy options to innovative treatments like Lenire (the first FDA-approved tinnitus treatment), patients now have more evidence-based options than ever before.
Perhaps most exciting is Twillo, a tinnitus management app Dr. Tarvin developed with her husband, a mental health counselor. This digital companion combines audiological expertise with mental health techniques, providing support between appointments and making tinnitus care more accessible. "If I could clone myself, if I could clone my husband... we would not need this app," Dr. Tarvin jokes, highlighting how technology can extend specialized care to more people.
Throughout our conversation, Dr. Tarvin methodically dismantles harmful myths – no, tinnitus doesn't cause dementia; no, caffeine isn't universally problematic for tinnitus sufferers – while sharing touching success stories of patients who've found relief through proper care. Whether you're suffering from tinnitus yourself, care for someone who is, or are a healthcare provider seeking to better serve your patients, this episode delivers invaluable insights and renewed hope.
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Dr. Larry Humes discusses the critical difference between hearing wellness (pure tone audiometric results) and the broader concept of auditory wellness which encompasses psychosocial health and speech comprehension abilities. This distinction explains why millions of Americans with normal audiograms still struggle with listening difficulties in everyday situations.
In this episode you'll learn:
• Hearing wellness refers specifically to pure tone thresholds while auditory wellness includes comprehension and psychosocial factors
• 26 million Americans have normal hearing thresholds but experience significant listening difficulties
• Current audiometric categories (0-25dB as normal) may miss significant hearing difficulties that impact daily function
• Over-the-counter hearing aids address access and affordability but often lack the necessary support infrastructure
• The prevalence of hearing loss in children (15%) has remained stable despite concerns about earbuds and screen time
• Empowering individuals to manage their own auditory wellness requires better education and support tools
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Dr. Douglas Beck hosts a special episode featuring audiology pioneers Dr. David Majit and Dr. Gary Dorf, whose combined experience spans nearly a century in hearing healthcare. Unlike typical clinical discussions, this conversation reveals the personal journeys of two professionals who helped transform audiology during its formative years.
Their stories weave through pivotal industry moments – from building successful California practices to lecturing in Japan where they introduced binaural fitting techniques to practitioners accustomed to monaural solutions. The conversation takes entertaining detours, including Dr. Dorff's memorable dinner seated next to Mick Jagger and their experience with "The Bubble," a non-electronic device that briefly revolutionized mild hearing loss treatment.
What emerges beyond the professional milestones is their genuine passion for audiology. As Dr. Dorff reflects after nearly 50 years: "I never felt it was work. I enjoyed every bit of audiology I touched." Both emphasize how the profession continues offering rich opportunities for those seeking to combine technological innovation with meaningful human connection. Their journey illuminates how far audiology has come and why it remains an exceptionally rewarding career for those committed to improving lives through better hearing.
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Achieving a hearing aid return rate below 1% isn't accidental—it's the result of thoughtful systems and genuine patient care. Drawing from years of successful private practice experience, this episode unpacks strategies that transform patient outcomes while strengthening your practice's financial health.
Financial barriers represent a significant obstacle for many potential hearing aid users. By implementing flexible financing options tailored to patient needs, you remove a major reason for hearing aid returns while expanding access to hearing technology. But addressing affordability is just the beginning...the consultation process itself determines much of your success. Through motivational interviewing techniques that replace closed-ended clinical questions with deeper explorations of patient goals, you create the foundation for successful fittings.
The patient experience extends far beyond the initial fitting. We explore how comprehensive onboarding systems—complete with educational materials, structured follow-up schedules, and even customized resources like podcast episodes that address common questions—transform the hearing care journey from a transaction into a relationship. When patients feel part of a supportive program rather than simply purchasing a product, they become invested in their success and less likely to return their technology.
Audiological best practices aren't just clinically responsible; they directly impact satisfaction rates by ensuring optimal performance. By setting realistic expectations about adaptation periods and guiding patients through what to expect, you establish appropriate benchmarks for success. Perhaps most importantly, recommending appropriate technology based on comprehensive assessment—not assumptions about what patients will spend—ensures they receive maximum benefit from their investment.
Ready to transform your practice's approach to patient care and reduce your return rate? These strategies will not only improve your performance metrics but fulfill our deeper mission: ensuring more people with hearing loss receive the treatment they need to live fuller, more connected lives.
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When communication becomes challenging, how do we maintain the deep, meaningful connections that make life worth living? This provocative question lies at the heart of our conversation with Gael Hannan, writer, advocate, and bimodal hearing device user who brings remarkable insight into the intersection of hearing loss and intimate relationships.
Gail's perspective that "connection with others is as vital as air, water, food—and wine =) sets the tone for an exploration that goes far beyond technological solutions. She introduces us to the concept of "purpose-driven communication"—the deliberate structuring of interactions that allows for meaningful exchange despite hearing challenges. From morning routines with her husband to navigating arguments and emotional moments, Gael reveals the extra layer of consciousness required when hearing loss affects relationships.
What makes this discussion particularly valuable is its practical wisdom. Gael offers strategies for maintaining presence, creating structured opportunities for communication, and shifting focus from "hearing" to "communicating." She emphasizes that hearing aids work better when complemented by behavioral changes and attitude shifts, encouraging both those with hearing loss and their communication partners to develop deeper understanding.
Whether you're a hearing care professional seeking to better serve your patients, someone navigating relationships with hearing loss, or a communication partner trying to bridge the gap, this conversation offers profound guidance for moving beyond technological fixes to human solutions. Because at the end of the day, as Gael reminds us, "It's not just about hearing—it's about being heard."
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Bridget Dobyan, Executive Director of the Hearing Industries Association (HIA), joins us to share her remarkable journey from childhood hearing loss to becoming a powerful advocate for hearing health policy. Diagnosed with cholesteatoma at age 8, she experienced sudden hearing loss at 11 when the condition severely damaged the bones in her middle ear. But rather than letting this define her limitations, Bridget used it as a foundation for understanding the issues she'd later address as a leader in hearing healthcare policy.
We explore the fascinating differences between traditional hearing aids, cochlear implants, and bone-anchored devices, while dispelling outdated perceptions about hearing technology. Today's hearing devices are sleek, sophisticated, and Bluetooth-enabled—a far cry from the "beige bananas" many still picture. Yet despite technological advances, hearing health remains severely undertreated, with millions of Americans neglecting annual hearing evaluations.
The conversation shifts to HIA's groundbreaking "Hear Well" campaign, which has generated over $23 million in earned media through positive, stigma-busting messaging. For Better Hearing Month this May, they're launching "Happy Dance 2.0," offering hearing professionals free, downloadable assets to spark vital conversations about hearing health.
Whether you're a hearing care professional looking for practice resources, someone experiencing hearing difficulties, or simply interested in protecting your hearing health, this episode offers valuable insights into how addressing hearing loss connects directly to overall wellbeing, professional success, and quality of life. Visit hearing.org today to access free campaign resources and join the movement to make hearing health a priority.
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The connection between hearing loss and cognitive decline represents one of the most crucial health discoveries of our time—yet it remains surprisingly under-discussed in mainstream wellness conversations. Madison Levine, BC-HIS, founder of Levine Hearing and second-generation hearing care professional, joins us to explain why this matters and how hearing professionals are changing their approach to patient education.
A groundbreaking study published in JAMA Otolaryngology found that 32% of dementia cases could be attributed to audiometric hearing loss, highlighting the urgent need for greater awareness. While many pursue various health interventions to extend their "healthspan," few recognize hearing treatment as a major modifiable risk factor for cognitive decline. Madison shares how education-based outreach has proven more effective than traditional marketing in bringing patients through the door, focusing on providing valuable information without immediately asking for anything in return.
The conversation explores innovative approaches to patient education, including the implementation of cognitive screening tools like Cognivue that allow practitioners to track cognitive improvements in patients who pursue hearing treatment. Madison emphasizes the importance of targeting education not just at those with hearing loss, but at family members who often notice the signs first—like missing punchlines or asking "what" too frequently.
Looking forward, Madison reveals her upcoming TEDx talk on "The Ear-Brain Connection" and her vision for a nationwide campaign uniting hearing professionals around consistent messaging. By shifting the conversation from hearing devices to brain health and approaching patients with genuine education rather than sales tactics, hearing healthcare can finally take its rightful place in preventative health discussions. Whether you're experiencing hearing difficulties or concerned about a loved one, this episode offers valuable insights into protecting cognitive health through better hearing care.
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What's the difference between following ethical codes and living ethical principles? In this thought-provoking conversation, Dr. Douglas Beck sits down with Dr. Michael Page, lead ethicist and author, to explore the complex ethical terrain healthcare professionals navigate daily.
Dr. Page draws a crucial distinction that transforms how we approach ethics: "If we live the principles of ethics, the codes of ethics just automatically fall underneath that." Rather than seeking the outer boundaries of permissible behavior, principled practitioners focus on making decisions that uphold trust and serve patients' best interests.
Through personal stories and practical examples, the conversation illuminates ethical gray areas we all face. When should you accept industry incentives? How do you maintain professional boundaries with patients? What happens when your role blurs between clinician and sales representative? These questions have no simple answers, but Dr. Page offers a thoughtful framework: consider whether actions are illegal, unethical according to codes, or simply immoral according to your principles.
The discussion delves into regulations like the Stark Law, Anti-Kickback Statute, and Physician Payment Sunshine Act, revealing how transparency shapes ethical practice. As healthcare becomes increasingly commercialized, understanding these guidelines becomes essential for maintaining professional integrity.
Perhaps most powerful is Dr. Page's assertion that "if we're not being honest with ourselves, there's no possibility of ethical practice with anyone else." This reminder that ethical practice begins within ourselves provides a compass for navigating the increasingly complex relationships between practitioners, patients, and industry partners.
Ready to deepen your understanding of professional ethics? Listen now to gain insights that will strengthen your practice and your relationships with those you serve.
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Step into the future of hearing technology as Dave Fabry and Holly Schissel unveil Starkey's groundbreaking Edge AI platform and accessories that are revolutionizing the hearing experience. This fascinating deep dive showcases how cutting-edge innovation is removing barriers for people with hearing loss in ways previously unimaginable.
At the heart of this conversation is Starkey's Deep Neural Network technology, delivering up to 13dB improvement in signal-to-noise ratio while maintaining all-day battery life—essentially turning a noisy restaurant into a comfortable listening environment. The duo explores their newest accessories: the Table Microphone with its sophisticated multi-array system for group settings, and the Remote Microphone+ that doubles as a hearing aid controller, eliminating the need for multiple devices.
Perhaps most exciting is the discussion around Auracast technology, the future of wireless audio connectivity. Imagine receiving airport announcements, museum audio tours, or television audio directly through your hearing aids without additional equipment. This Bluetooth-on-steroids technology will transform accessibility in public spaces, not just for hearing aid users but anyone using compatible devices.
The conversation highlights Starkey's philosophy of fitting both the hearing loss and the lifestyle—recognizing that even the best hearing aids sometimes need accessories for optimal performance in challenging environments. With Edge Mode Automatic, users can engage enhanced settings for difficult listening situations that automatically adjust as environments change, providing a seamless, intuitive experience.
Ready to experience hearing technology that adapts to your life instead of the other way around? Discover how these innovations can transform connections to loved ones, workplace environments, and everyday experiences with unprecedented clarity and convenience.
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When you hear "managed care" in audiology, what comes to mind? In this eye-opening conversation between Dr. Douglas Beck and Dr. Noël Crosby, the troubling reality of third-party payment systems in hearing healthcare takes center stage.
Dr. Crosby, a three-time president of the Florida Academy of Audiology with decades of clinical experience, pulls back the curtain on how managed care administrators position themselves between patients, insurance companies, and audiologists – often to the detriment of comprehensive patient care. The discussion reveals how Medicare Advantage plans, now covering roughly half of all Medicare recipients, frequently fail to deliver on their marketed hearing benefits.
The most concerning revelation? Many third-party payers operate under the false assumption that everyone with hearing difficulties simply needs hearing aids. This fundamentally misunderstands audiology's scope of practice. As Dr. Beck points out, approximately 26 million Americans have perfectly normal hearing thresholds but struggle with speech comprehension in noisy environments – issues that require specialized testing beyond basic screenings.
Both experts share compelling insights about the limitations of "free hearing tests," the inadequacy of quick screenings, and the ethical problems with viewing every patient as a potential device sale rather than someone deserving comprehensive care. The conversation turns particularly insightful when discussing tinnitus management, highlighting how third-party payment systems often prevent patients from accessing treatments that could significantly improve their quality of life.
For anyone navigating hearing healthcare, whether as a patient, provider, or caregiver, this episode provides crucial perspective on a system that often prioritizes profit over patient outcomes. The Academy of Doctors of Audiology's recent call for major reforms in hearing healthcare coverage underscores the urgency of rethinking how we value and deliver audiological services.
Listen now to understand why the future of hearing healthcare depends on recognizing audiologists as healthcare providers first – not simply as hearing aid dispensers. Your hearing deserves more than a quick screening and a sales pitch.
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What if your entire life changed at the age of 19? Matt Hay shares his incredible journey of sudden hearing loss due to neurofibromatosis type 2 (NF2) and the pivotal moment an audiologist recognized the need for further medical evaluation, leading to his diagnosis. This episode underscores the critical importance of comprehensive audiology practices and the life-altering impact of an accurate diagnosis.
Join us as we explore the pioneering world of auditory brainstem implants (ABI). From the early challenges at the House Ear Institute to the remarkable personal account of a patient who underwent the ABI procedure, we cover it all. Listen to how this groundbreaking technology transformed everyday sounds and interactions, reshaping lives, including Matt's, and even influencing his wife’s career path as they embarked on starting a family.
In a deeply touching segment, Matt opens up about the emotional and psychological toll of facial paralysis. He shares his experiences with visible and invisible disabilities and his profound gratitude for advancements in ABI technology. We also spotlight Blaise Delfino's inspiring contributions to hearing care advocacy and celebrate Matt’s heartfelt book, which has resonated deeply with our audience.
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Why can some people completely forget about their tinnitus when engaged in challenging activities, while others remain painfully aware of it no matter what they do? The answer lies in our brain's complex attention systems, according to Dr. Grant Searchfield.
In this illuminating conversation with host Dr. Douglas L. Beck, Dr. Searchfield unpacks his groundbreaking scoping review on attention's role in tinnitus management. While most practitioners acknowledge attention's importance, Searchfield discovered a surprising gap—very few studies actually measure attention changes or make them a central treatment focus. This oversight may explain why tinnitus treatments work differently for different people.
When tinnitus first appears, our brain's survival mechanisms automatically flag it as important. This isn't just psychological—it involves neurological changes in how our auditory system connects with other brain regions. Dr. Searchfield explains that effective treatment must address both conscious attention (what we choose to focus on) and automatic attention (what our brain prioritizes without our control).
The conversation takes fascinating turns through various treatment approaches, from traditional sound therapy to cutting-edge bimodal stimulation that pairs auditory with tongue or visual stimulation. Dr. Searchfield makes a compelling distinction between passive attention (having background sounds playing) versus active engagement (deliberately focusing on alternative sounds or activities). The latter appears significantly more effective, similar to how active learning outperforms passive observation in education.
For anyone struggling with tinnitus or clinicians treating it, this episode offers transformative insights into why combining treatment approaches might be more effective than relying on a single method. The future of tinnitus management likely lies in personalized therapies that target multiple attention pathways simultaneously.
Subscribe to Hearing Matters for more breakthrough conversations that bridge hearing science with practical applications. Have you noticed how your attention affects your tinnitus?
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Dr. Douglas Beck sits down with Dr. Brandon Paul to unravel the fascinating world of auditory neuroplasticity and its profound implications for hearing health. Dr. Paul shares cutting-edge research on how our brains adapt when hearing diminishes—and what happens when we restore that sensory input.
The conversation begins with a clear explanation of neuroplasticity as the brain's ability to reorganize itself throughout our lives, though most actively during early development. When hearing loss occurs, the brain doesn't simply accept reduced input. Instead, neurons become hyperactive through increased spontaneous firing, stronger responses to weak signals, and enhanced neural synchrony—all attempts to maintain their expected level of stimulation.
Most remarkable is the phenomenon called cross-modal plasticity. As auditory input decreases, visual processing intensifies in brain regions typically dedicated to hearing. Dr. Paul explains that this isn't a simple takeover but rather an unmasking of existing multisensory connections. Surprisingly, proper hearing aid fitting can reverse this process, normalizing both visual and auditory responses even in older adults.
The cognitive implications are significant. Untreated hearing loss forces the brain to rely heavily on internal templates rather than actual sensory input, creating opportunities for miscommunication and increasing cognitive load. This contributes to the well-documented connection between hearing loss and cognitive decline—a risk that multiplies dramatically when combined with untreated vision problems.
Whether you're an audiologist, hearing care professional, or someone concerned about hearing health, this episode provides invaluable insights into why early intervention matters. The brain's remarkable adaptability offers hope that appropriate hearing technology can not only improve communication but potentially preserve cognitive function throughout life.
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Ever wondered why some hearing aids feel invisible while others never quite sit right? The secret lies in the impression-taking technique—and Ray Woodworth is the master.
Ray joins Dr. Douglas Beck on the Hearing Matters Podcast to reveal the artistry behind deep canal impressions. As a Board-Certified Hearing Instrument Specialist at Starkey's Center for Excellence, Ray has tackled some of the most challenging fittings nationwide, refining techniques that transform patient experiences.
"The ear is the boss," Ray emphasizes repeatedly. This fundamental philosophy drives his approach to custom fittings, respecting each ear's unique anatomy rather than trying to force technology where it doesn't belong. His insights overturn common practices—revealing why cotton trumps foam for blocking, and why video otoscopes revolutionize the process
The conversation demystifies technical aspects like material viscosity and shore values while making a compelling case against the overreliance on dome fittings. Ray explains why he opts for custom solutions 80% of the time when many practices do the opposite, demonstrating how proper canal impressions deliver superior sound direction, better retention, and often improved cosmetics.
Most fascinating is the window into the factory perspective, where Ray's experience troubleshooting thousands of challenging cases has crystallized into a knowledge, tools, and skills (KTS) approach that any hearing professional can adopt. For practitioners and patients alike, this episode illuminates why those few extra millimeters of impression material can make the difference between hearing aids that transform lives and those that sit unused in drawers.
Want to elevate your fitting technique or understand why your hearing aids might not feel quite right? This conversation is your masterclass.
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Are you or someone you know struggling to hear in noisy environments, yet are told your hearing is normal? This episode of the Hearing Matters podcast focuses on the often overlooked yet critical concept of subclinical hearing loss. Experts Dr. Christina Roup and Dr. Douglas L. Beck discuss the limitations of traditional pure-tone audiometry, revealing how it fails to capture the full spectrum of auditory challenges faced by many individuals today.
This episode provides valuable insights into the best practices for evaluating auditory processing and exploring the implications of extended high-frequency hearing on speech comprehension. If you're a hearing healthcare provider, this episode is a must-listen for improving your approach to evaluating and supporting patients experiencing hearing loss and auditory processing disorder.
We invite you to share this episode, subscribe, and join the conversation on the vital topic of hearing health. Have you ever struggled to hear, even with normal test results? Your experience matters, and we would love to hear from you!
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Are you aware of the sounds your ears can’t hear? This episode dives deep into extended high-frequency hearing, a vital but often overlooked component of audiology. Join us to uncover how testing ranges above 8,000 Hz can reveal significant insights into your auditory health.
Dr. Melissa Fling shares her expertise and personal experiences as an audiologist. She explains the science behind high-frequency hearing loss and challenges the traditional limitations of standard audiometric tests. Discover why failing to assess these extended ranges may lead to unseen communication struggles that many individuals face, even while passing regular hearing tests.
Through case studies from Dr. Fling’s practice, we explore how patients often present with "normal" thresholds yet experience complications related to high frequencies. Learn about the patient-centered approach that seeks not only to confirm hearing loss but to enhance quality of life through personalized treatment.
This episode isn't just for audiologists; it’s for anyone who’s ever wondered about the complexities hidden within our hearing capabilities. Engage with us as we discuss the urgent need for a shift in audiological practices and how we can make strides toward comprehensive assessments for everyone. Want to be proactive about your hearing health? Tune in, and let’s start the conversation! Be sure to subscribe and share your thoughts on this crucial topic.
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Unlock the secrets of speech audiometry and speech perception with the renowned Dr. Lisa Lucks Mendel. With over 35 years of expertise, Dr. Mendel offers an enlightening exploration into the significance of choosing the right tests for speech perception assessments. Learn why classic tests like NU6 and CIDW22 remain relevant and how full 50-item word lists provide a more authentic reflection of natural speech sounds. Discover the rationale behind shorter word lists and how they can streamline assessment without compromising their purpose.
Get ready to unravel the complexities of evaluating speech recognition in challenging auditory environments. The Signal-to-Noise Ratio 50 (SNR-50) test stands as a pivotal tool in understanding hearing loss and the benefits of hearing aids. As we examine the nuances of phoneme-focused scoring, particularly impactful for cochlear implant users, we offer fresh insights into setting realistic expectations for auditory device performance. This episode also delves into the scoring protocols that might just change the way we interpret hearing capabilities.
Join us as we compare the efficacy of modern MP3 recordings against traditional monitored live voice (MLV) in audiometric testing. Uncover the surprising findings from our student-led research and the implications for clinical practice moving forward. As we advocate for standardized methods in speech and noise assessments, Dr. Mendel reflects on the historical recommendations that still resonate today. This episode promises a comprehensive look at enhancing real-world hearing evaluations, leaving our listeners informed and inspired by Dr. Mendel's invaluable contributions.
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What if ethical practice isn't a destination but a continuous journey? Join us for a compelling discussion with Dr. Michael Page, an esteemed audiologist whose career has been profoundly shaped by his work in bioethics. Dr. Page offers invaluable insights into the universal application of ethical principles in audiology, sharing how his early experiences as a pediatric audiologist led to his involvement in a hospital bioethics committee. Listen as we uncover the foundational principles guiding ethical decision-making across diverse settings, transcending beyond specific fields like medical ethics.
Throughout the episode, we tackle the complexities of maintaining professional autonomy amidst business interests while ensuring uncompromised patient care. Drawing from Zeno's paradox, we explore the ongoing journey of ethical practice, emphasizing principles like autonomy, non-maleficence, beneficence, and justice. We address real-world challenges, including the ethical dilemmas that arise from industry relationships and the legal framework provided by the Safe Harbor Act. Our conversation illuminates the proactive responsibility audiologists have in discussing the long-term outcomes of untreated hearing loss and the importance of informed guidance over scare tactics.
From ensuring fairness and equity in professional relationships to balancing thorough patient care with business demands, this episode is a rich exploration of ethics in audiology. We highlight the role of organizations like the Audiology Practice Standards Organization in setting independent standards and the collaborative efforts of experts like John Coverstone. With ethical guidelines akin to those of the Rotary Club, we emphasize prioritizing the well-being of those we serve, underscoring the fundamental principle of doing the right thing for the right reasons. Tune in to gain a deeper understanding of the ethical landscape in audiology and beyond.
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Can lifestyle choices truly prevent more than 50% of dementia cases? Join Dr. Douglas Beck and Dr. Dung Trinh as we explore this thought-provoking question and uncover groundbreaking insights. Our discussion dives into the 2024 Lancet study, highlighting 14 modifiable risk factors for dementia and the potential to prevent or delay nearly half of all cases. You'll learn about the crucial role primary care plays in managing Alzheimer's amidst a shortage of neurologists and the importance of addressing lifestyle factors like sleep and obesity. We also weigh the benefits and challenges of FDA-approved monoclonal antibodies, exploring their promise and limitations.
In our in-depth conversation, we explore the evolving landscape of Alzheimer's detection and treatment. Hear about the promising potential of biomarkers like P-tau-217 and the role of genetic factors like APOE4. We discuss shifting treatment strategies, moving beyond amyloid-targeted therapies to consider tau proteins and the immune system's involvement. The conversation also shines a light on the flaws in our healthcare system's focus on treatment over prevention, examining the impact of lifestyle industries and Medicare Advantage plans on preventive health measures. Join us for this enlightening discussion that promises to challenge your understanding of Alzheimer's care and prevention.
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Dr. Kristina English, a trailblazer in the field of educational audiology, joins us to share her inspiring journey from the bustling districts of Los Angeles to the halls of Central Michigan University. What challenges did she face while managing hearing aid systems for 120 children? And how did those experiences shape her innovative approach to audiology education? Dive into her story as we uncover the evolution of her career and how she developed a pioneering course in counseling for audiologists. Her insights promise to redefine patient-practitioner communication by emphasizing empathy and understanding.
Unlock the secrets to effective communication as we explore the often-overlooked emotional dynamics in audiology. Dr. English takes us through the transformative journey of teaching students to distinguish between thinking and feeling responses, enhancing their ability to genuinely connect with patients. By dissecting real-world projects and assessments, we uncover how crucial emotional intelligence is to successful treatment outcomes. Beyond the science, this engaging narrative underscores the importance of truly listening and responding to patient needs, paving the way for more meaningful interactions in the field.
In a world that increasingly values cultural humility, Dr. English shares her personal efforts to bridge the gap in healthcare disparities. Learn about her scholarship initiative aimed at fostering cultural sensitivity and the inspiring work of young professionals like Sydney Teach, who are shaping the future with their fresh perspectives. As we wrap up our conversation, we reflect on the power of genuine relationships and the importance of being present in patient interactions. Our heartfelt thanks go to Dr. English for her invaluable contributions, and we eagerly anticipate future collaborations.
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What if the simple act of inserting a foam earplug could protect your hearing for a lifetime? Join us for an engaging conversation with Elliot Berger, an acclaimed scientist and engineer whose groundbreaking work in hearing protection has transformed lives worldwide. We journey through the fascinating history of the iconic yellow foam earplugs, initially developed by Ross Gardner at Cabot Corporation, and explore Elliot's pivotal role in their global success. With billions of these earplugs sold globally, Elliot shares invaluable insights into their proper use and underscores the vital importance of correct insertion techniques for optimal hearing protection.
Gain an understanding of the complexities involved in measuring and preventing hearing loss, with a focus on fit testing systems and noise attenuation measurements. We delve into essential guidelines from OSHA and NIOSH, emphasizing the critical need for modest noise reduction and highlighting personal health strategies to avoid temporary damage like tinnitus. Reflecting on a conversation from two decades ago, we celebrate Elliot's lasting impact on raising awareness about noise-induced hearing loss, a condition that is largely preventable. This episode is a tribute to his enduring influence and a reminder to take proactive steps in safeguarding your hearing health.
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In the latest episode of the Hearing Matters podcast, discover why asking the right questions can make all the difference in understanding your health care decisions. Dr. Maissel sheds light on the critical gaps in doctor-patient communication and the often-overlooked nuances of hearing healthcare. Explore the necessity of comprehensive audiometric evaluations and learn how evolving medical guidelines, like those for blood pressure, reflect the ever-changing landscape of healthcare.
Did you know there's a strong link between diabetes and hearing loss? Our conversation with Dr. Maisel reveals this connection and its broader implications for overall health, emphasizing the importance of managing blood sugar levels to prevent long-term damage. We also discuss the risks of untreated hearing loss and its potential ties to dementia, advocating for early action to protect cognitive health. Plus, get acquainted with the Progressive Tinnitus Management protocol, a successful strategy for managing tinnitus and hearing loss. Tune in for an episode packed with invaluable advice and resources that empower you to take charge of your health with confidence.
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Have you ever felt stuck in the "gray zone" of hearing loss, unsure where to turn for help? Join us as we explore the inspiring journey of Suzanne Picerno, a remarkable advocate and professional in the hearing healthcare field. Suzanne candidly shares her personal battles with undiagnosed hearing loss from grade school to college and how she finally sought help after a bout of vertigo. Her story is a powerful reminder of the importance of self-awareness and early diagnosis in managing hearing health. Through her creative work, "Eddie the Elephant's Magical Ear," Suzanne touches hearts, illustrating the emotional challenges and triumphs of living with hearing loss and the life-changing impact of hearing technology.
Listen in as we discuss the transformative experience of living with cochlear implants and the substantial commitment they require. Suzanne shares her firsthand insights into transitioning from functional deafness to better hearing, offering a unique look at overcoming challenges and embracing new technology. As we congratulate Suzanne on her exciting plans to expand her practice to Arizona, we reflect on her resilience and passion for advocacy in the hearing healthcare world. The episode wraps up with an inspiring conversation on her ambitious future endeavors and the enriching knowledge exchanges that her journey entails. This episode is packed with heartfelt stories and valuable insights for anyone touched by hearing loss or the advancements in hearing technology.
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What if common medications like aspirin or antibiotics could be silently affecting your hearing? Join us for a thought-provoking conversation with Dr. Robert DiSogra, a trailblazer in the intersection between pharmacology and audiology. Dr. DiSogra has dedicated over 25 years to understanding how more than 2,000 drugs can impact auditory and vestibular health. His insights, shaped through collaborations with figures like Dr. George Osborne and Dr. Jerry Northern, have transformed educational courses and continue to influence audiologists worldwide.
Our discussion highlights the hidden ototoxic risks lurking in everyday medications, such as ibuprofen and aminoglycosides. We unravel the critical importance of safe dosages and the consequences of ignoring the root causes of symptoms in favor of quick fixes. This episode encourages open dialogue with healthcare providers and stresses the need for careful diagnosis and treatment approaches. It’s a call for listeners to become proactive in conversations about their medication and health, emphasizing the need to understand the potential auditory side effects of popular drugs.
We also navigate the complex world of dietary supplements and their claim to manage conditions like tinnitus. Reflecting on the 50 years since the Dietary Supplements and Health Education Act, we shed light on the placebo effect, anecdotal evidence, and the gaps in scientific backing for products like ginkgo and lipoflavonoids. In a powerful closing, we honor the life-saving role of blood donation, sharing personal stories of gratitude and the difference a single donation can make. This episode is a compelling journey through the nuanced connections between drugs, supplements, and hearing health, offering invaluable insights for both professionals and patients.
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Imagine discovering that a simple misdiagnosis dramatically shaped your early years. That's exactly what happened to Dr. Mark Campbell-Foster, our guest and Director of Audiology Sales and Marketing at Redux. Mark takes us through his journey from a childhood misinterpreted as developmental delays to the revelation of his hearing loss at Children's Hospital Boston—a turning point that fueled both personal and professional growth. He navigates the intricacies of deaf culture, explores genetic underpinnings like Connexin 26 in his family, and stresses the life-changing importance of accurate diagnoses.
As Mark recounts his high school years with hearing aids and the monumental transition to cochlear implants, we hear about the hurdles of living in a predominantly hearing world. The challenges are numerous, including the emotional and social aspects of needing to self-advocate. Mark shares the poignant moment when he realized hearing aids were no longer enough, prompting a life-altering decision for a cochlear implant. His story is a compelling mix of personal resilience and family adaptation, illustrating the emotional and practical aspects of embracing new hearing experiences.
Mark's professional journey is equally inspiring, showing how he brings personal experience into his work with Redux. Mark celebrates the community and technological support that have been foundational to his success, highlighting the importance of connection and innovation in the field of audiology. Join us for this episode full of insights and inspiration as we explore the intersection of personal challenges and professional triumphs in hearing health.
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Discover how to transform your hearing care practice with insights from Blaise Delfino, as we promise to reveal the keys to reducing hearing aid return rates drastically. Blaise opens up about his journey to achieving a return rate of less than 1%, sharing strategies that focus on enhancing patient satisfaction and making hearing aids financially accessible. By refining patient interactions and service delivery models, Blaise and his team not only retained more patients but turned them into advocates for better hearing. Learn how offering financing options like CareCredit can remove financial barriers, ensuring that hearing technology is accessible to all who need it.
Explore the art of creating a patient-centered approach that doesn't just satisfy but truly engages. From the personal touch of handwritten thank you cards to the precision of real ear measurement and tympanometry, discover how these best practices can elevate the patient experience and reduce frustration. Setting realistic expectations about hearing aids—emphasizing improved speech clarity over mere sound amplification—keeps patients informed and content. By focusing on these strategies, we aim to increase referrals and establish a thriving practice that better serves its community while supporting patients on their hearing journeys.
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How can audiology transform healthcare even when hearing loss isn't the primary concern? Join us as we uncover this and more with Dr. Lori Zitelli, audiology manager and adjunct instructor at the University of Pittsburgh. Dr. Zitelli shares her expert insights on the groundbreaking field of interventional audiology and the pivotal role it plays in identifying undiagnosed hearing issues. We discuss the limitations of basic screenings and the necessity for comprehensive audiometric evaluations, along with the crucial role audiology assistants have in ensuring follow-up care. Prepare to gain a deeper understanding of how audiology can enhance patient well-being by tackling hearing loss before it becomes life-altering.
In this compelling episode, we delve into the intricacies of real-ear measurements and how these practices can significantly improve patient outcomes despite common barriers like time and equipment constraints. We also take a sobering look at the serious relationship between tinnitus and suicide, highlighting the importance of recognizing warning signs and the resources available to help those in need. Dr. Zitelli's experiences and insights shed light on the evolving landscape of audiology, urging us to consider its expansive role in addressing both physical and emotional health challenges. Don't miss this opportunity to enrich your understanding of audiology's impact on healthcare.
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Join us for a fascinating conversation with Dr. David Fabry, Chief Hearing Health Officer at Starkey, as we explore the groundbreaking innovations in hearing aid technology. Discover how advancements in machine learning and deep neural networks are transforming these devices from manual tools into intelligent systems that automatically adjust to any acoustic environment, enhancing the user's auditory experience.
Dr. Fabry takes us through an illuminating journey into the realm of artificial intelligence in audiology. By drawing parallels between a child's language acquisition and the learning process of deep neural networks, he vividly explains how these technologies have evolved to dramatically improve signal-to-noise ratios. We dive into the transition from traditional machine learning to modern DNN, highlighting how real-time processing and open real-time analysis are revolutionizing noise management by offering a fresh perspective on sound environments.
In our final segment, we explore the significant role of AI in enriching hearing aid features, from binaural fusion to sound localization and the integration of voice assistants. With insights on the exponential growth of computational power and the pivotal role of apps like HearShare, we discuss how AI technologies foster user independence, safety, and improved quality of life. Tune in to uncover how these cutting-edge advancements are not only enhancing auditory perception but also redefining the future of hearing aids.
While we know all hearing aids amplify sounds to help you hear them, Starkey Genesis AI uses cutting-edge technology designed to help you understand them, too.
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Brandon Sawalich, President and CEO of Starkey, joins us to share his incredible journey both on the professional front and in his personal life. The conversation brings to light the pride he feels for his son William's progress in the NASCAR Xfinity Series—a journey fueled by discipline and dedication. Brandon also opens up about the profound impact of Starkey's founder, Bill Austin, whose mentorship continues to guide him in leading the company while preserving Bill's remarkable legacy.
Moving beyond personal stories, we explore Starkey's transformation into a forward-thinking tech company. Brandon details how groundbreaking innovations like Edge AI—featuring AI and sensors—are redefining hearing aid technology. With advancements such as accelerometers for fall detection and vestibular diagnostics for fall prevention, the importance of educating audiologists and hearing professionals becomes paramount. Despite some initial skepticism, these pioneering features bring hope for significantly improved patient outcomes, emphasizing the potential of technology to enhance lives.
We tackle the evolving landscape of the hearing aid industry, focusing on the rise of over-the-counter (OTC) hearing aids. Brandon reflects on how OTC products have reshaped public perception and awareness. He candidly discusses the critical role of professional service, fitting, and maintenance in achieving optimal hearing outcomes, while cautioning against misleading marketing tactics. This engaging discussion highlights how innovation, mentorship, and patient care remain central to navigating the challenges and opportunities within the hearing industry.
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Discover the truth about in-ear monitors (IEMs) with our acclaimed guest, Dr. Melissa Heche, as she dispels common myths and shares her vast expertise in audiology and sound engineering. You'll gain invaluable insights into why these devices, while excellent for sound isolation, are not standalone hearing protection. Dr. Heche, along with industry experts Blaise Delfino and Dr. Douglas Beck, guides us through the challenges musicians face when transitioning from traditional floor wedges to IEMs, and how proper selection and mixing can significantly enhance performance while safeguarding hearing.
Join us for a deep dive into the world of touring bands and the pivotal roles of monitor and front-of-house engineers. Whether you're an aspiring musician or part of a garage band, you'll learn how to make informed choices when selecting IEMs from reputable brands like Ultimate Ears and JH Audio. Dr. Heche underscores the importance of consulting an audiologist experienced in music and sound systems to ensure optimal use of IEMs. With practical advice and resources, including her affiliations with New York Speech and Hearing, Melissa provides the keys to elevating your audio experience and protecting your hearing health.
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Discover the transformative power of Starkey Edge AI hearing aids, as audiology veteran Dr. Douglas L. Beck joins us to share his revolutionary experience with this cutting-edge technology. With over four decades in the field, Dr. Beck's firsthand account of how these hearing aids leverage deep neural networks to enhance sound clarity, especially in noisy environments, offers a unique insight into the future of auditory technology. From bustling football stadiums to intimate dinners, Dr. Beck's journey reveals the profound impact of sound clarity over mere loudness, highlighting the advanced signal-to-noise processing capabilities of Starkey Edge AI.
Join us as Dr. Beck uncovers how his experiences with these innovative hearing aids have reshaped his auditory world, offering seamless Bluetooth connectivity and exceptional noise reduction. Fitted by Bill Austin, Dr. Beck explores the intricacies of his unique hearing profile and the importance of precise fitting. This episode is packed with Dr. Beck's compelling insights into how Starkey Edge AI is setting a new standard in the auditory experience, making it a must-listen for anyone interested in the future of hearing technology.
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First and foremost, a special thank you to Drs. Ayesha and Dean Sherzai! Be sure to check out "Your Brain On..." podcast. We're excited to re-release their original work "Your Brain On: Hearing Loss".
Unlock the secrets to preserving cognitive health with the insights from esteemed experts like Dr. Kristin Barry, Dr. Frank Lin, and Dr. Douglas Beck. Discover how hearing loss is not just a standalone issue but intricately linked with cognitive decline. This episode takes you through Dr. Lin's innovative Hearing Number Initiative, which aims to demystify hearing ability assessment, making it as straightforward as checking your blood pressure. Through compelling discussions, we explore why understanding the varying degrees of hearing loss is essential for maintaining cognitive vitality and how advancements in technology are enhancing life quality for those affected.
Explore the fascinating biology behind hearing and listening, as we differentiate between these two crucial processes. Our conversation sheds light on how the inability of inner ear cells to regenerate contributes to gradual hearing loss and why high frequencies are often the first to fade. We dive into the intricacies of the cochlea and its organization, emphasizing how listening is a complex, whole-brain event beyond just perceiving sound. Through the exploration of auditory neuropathy and its impact on hearing tests, we underscore the importance of viewing listening as a holistic brain activity involving emotional and semantic processing.
Learn about the profound connection between hearing loss and dementia, supported by recent groundbreaking studies like ACHIEVE and ENHANCE. These studies reveal how hearing interventions significantly reduce cognitive decline, underscoring the importance of prevention and professional hearing aid fittings. We also discuss the role of technology in mitigating the risks of hearing loss and the potential of advancements such as auditory brainstem implants. With insights from Dr. Kristen Berry on tinnitus, this episode provides a comprehensive understanding of the auditory world and its broader implications for cognitive health.
While we know all hearing aids amplify sounds to help you hear them, Starkey Genesis AI uses cutting-edge technology designed to help you understand them, too.
Click here to find a provider near you and test drive Starkey Genesis AI!
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In this episode of the Hearing Matters podcast, host Blaise Delfino speaks with Joel Lockwood, president of Sycle, about his extensive experience in the technology sector and the evolution of hearing care. They discuss the importance of understanding hearing loss metrics, the introduction of the 'hearing number' as a universal metric for hearing health, and the role of AI in enhancing efficiency in hearing clinics. They also emphasize the need for clinics to continue to pursue the benefits of technology and the value of Sycle’s new Digital Clinic module. Joel shares insights from his journey, the challenges faced in developing new technologies, and offers advice for aspiring entrepreneurs in the industry.
While we know all hearing aids amplify sounds to help you hear them, Starkey Genesis AI uses cutting-edge technology designed to help you understand them, too.
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How can the modernization of audiology transform patient care and professional practice? Join us as we welcome Dr. Alicia Spoor, president of Designer Audiology, who shares her inspiring journey and insights into the ever-evolving field of audiology. From her educational experiences to the influence of mentors like Dr. Craig Johnson, Dr. Spoor sheds light on the significant advancements driven by the Maryland Academy of Audiology, emphasizing the importance of advocacy for both patients and professionals.
Explore the groundbreaking changes brought about by the 2023 FDA final rule on over-the-counter hearing aids, and how these regulatory updates are reshaping the landscape of audiology. Dr. Spoor and the Maryland Academy of Audiology have been instrumental in pushing for the inclusion of terms like evaluate, diagnose, manage, and treat into legislative language. We discuss the anticipated modifications set to take effect in October 2024 and what they mean for audiologists practicing to the full extent of their training. The conversation also highlights how practices in the military and other countries serve as models for the U.S. healthcare system.
Reflecting on over 35 years of evolution in audiology, Dr. Beck addresses the challenges and triumphs in expanding the scope of practice, from cerumen removal to the authority to recommend MRIs. Legislative advocacy remains a pivotal theme as we dive into the integration of comprehensive health screenings and the collaborative efforts required for effective patient care. Celebrate the collective persistence and dedication that have paved the way for these advancements, and be inspired to champion similar successes in audiology across various states.
While we know all hearing aids amplify sounds to help you hear them, Starkey Genesis AI uses cutting-edge technology designed to help you understand them, too.
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Unlock the mysteries behind dizziness, vertigo, and lightheadedness with renowned experts Dr. Douglas Beck and Dr. Joseph Sakumura. Join us as we explore how the different sensations of movement can reveal underlying vestibular disorders. Dr. Sakumura details the critical role of nystagmus in differential diagnosis, guiding us through the nuanced process of identifying whether a vestibular disorder is peripheral or central, and how the direction of nystagmus can indicate the affected ear.
Discover the nuanced differences between vestibular neuritis and Meniere's disease. We'll unpack how herpes simplex virus contributes to vestibular neuritis, leading to sudden and severe vertigo, in contrast to the recurring episodes of Meniere's disease. Our conversation also tackles the challenge of distinguishing these conditions from migraines, which often manifest with similar symptoms. Expect to gain a comprehensive understanding of the diagnostic hurdles faced by healthcare professionals in this complex area of vestibular health.
Our final focus is on Meniere's disease and endolymphatic hydrops, exploring their shared symptoms and the diagnostic criteria from the Barany Society. Dr. Sakumura shares insights into the use of electrococleography (ECOG) for evaluating endolymphatic hydrops and discusses the intricate surgical approaches for Meniere's disease treatment. We also dive into the cautious prescription of vestibular medications like Meclizine, stressing the necessity for accurate diagnosis before treatment to ensure effective patient care. Tune in for an enlightening discussion that promises to deepen your understanding of these critical topics in vestibular health.
While we know all hearing aids amplify sounds to help you hear them, Starkey Genesis AI uses cutting-edge technology designed to help you understand them, too.
Click here to find a provider near you and test drive Starkey Genesis AI!
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Can Apple's AirPods Pro 2 truly compete with traditional prescription hearing aids?
In this episode of the Hearing Matters Podcast, we offer an in-depth look into the FDA approved Apple AirPods Pro 2 as potential over-the-counter hearing aids. We address the technical differences, including latency issues, fit, battery life, costs and more.
Drs. Darrow and Beck discuss the social stigma traditionally associated with wearing hearing aids, and the potential for trendy alternatives like AirPods to shift public perception and make hearing aids more socially acceptable. This episode delivers a compelling discussion on affordability, accessibility, and much more!
While we know all hearing aids amplify sounds to help you hear them, Starkey Genesis AI uses cutting-edge technology designed to help you understand them, too.
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Imagine escaping a war-torn country as a child and later dedicating your life to transforming healthcare. Dr. Dung Trinh shares his heartfelt journey from Vietnam to the forefront of Alzheimer's care, emphasizing the urgent need to shift from a reactive "sick care" system to a proactive health-focused approach. Through his personal experiences and professional insights, Dr. Trinh highlights the critical importance of early detection and prevention in managing cognitive decline.
As we navigate the complexities of Alzheimer's care, Dr. Trinh provides a first-hand account of the challenges faced by patients and their families. He discusses the transition from healthy independence to extensive care and the significant burden placed on family caregivers. We also address the growing difficulty in securing home health and nursing home care, advocating for better early detection and preventative measures to alleviate these pressures.
This episode underscores the pivotal role of lifestyle choices in preventing chronic diseases like Alzheimer's, cardiovascular disease, and cancer. We explore the importance of annual memory assessments for those over 65, the role of primary care physicians in prevention, and the latest advancements in FDA-approved medications targeting amyloid plaques. Join us for a comprehensive discussion on the power of lifestyle changes and early intervention in combating major health issues.
While we know all hearing aids amplify sounds to help you hear them, Starkey Genesis AI uses cutting-edge technology designed to help you understand them, too.
Click here to find a provider near you and test drive Starkey Genesis AI!
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Unlock the secrets to preserving cognitive health and enhancing quality of life with insights from Dr. David Fabry of Starkey and groundbreaking research studies. This episode promises to shed light on the intricate connections between hearing loss, cognition, and comorbidities such as cardiovascular disease and diabetes. Learn how untreated hearing loss can exacerbate cognitive decline in at-risk populations, especially older adults, and discover the potential benefits of hearing amplification from key studies like the ACHIEVE study from Johns Hopkins.
Ever wondered why speech in noise testing is crucial for diagnosing cognitive disorders and hearing loss? Dr. Beck shares his perspective on the limited efficacy of current drugs targeting amyloid plaques. We shift the focus to audiology, underscoring the importance of cognitive screening as a standard practice. Learn how poor speech-in-noise scores correlate with increased dementia risk and why comprehensive testing should be a priority, despite common resistance due to time constraints.
Get practical advice on best audiology practices with actionable tips you can implement right away. Discover the simplicity of administering quick and effective speech in noise tests using Mead Killian's grading scale. We also discuss the importance of cognitive screenings for older patients and those with significant hearing loss. Finally, explore valuable resources available on the Hearing Matters podcast to support hearing health and maintain meaningful communication as we age. Join us for an episode packed with vital information to help you better address hearing and cognitive health for yourself or your loved ones.
While we know all hearing aids amplify sounds to help you hear them, Starkey Genesis AI uses cutting-edge technology designed to help you understand them, too.
Click here to find a provider near you and test drive Starkey Genesis AI!
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Discover the critical difference between hearing and listening with Dr. Nina Kraus, an acclaimed expert from Northwestern University. Explore her interdisciplinary journey into the biological bases of language and the fascinating role of bird song in auditory research. Dr. Kraus also shares insights from her book, "Of Sound Mind," which celebrates the profound connection between sound and brain health, making complex concepts accessible to everyone.
Uncover the latest advancements in hearing technology, including bone conduction devices that are transforming auditory experiences for musicians and everyday users alike. We discuss the advantages of bone conduction headsets and AirPods with ambient mic features, offering practical advice on choosing the right hearing aid or headset. Additionally, learn about the importance of hearing protection with innovative tools like the 3DME, and understand the broader health impacts of constant noise exposure in our modern world. This episode merges cutting-edge science, technology, and actionable tips to enhance your auditory experiences and protect your hearing health.
While we know all hearing aids amplify sounds to help you hear them, Starkey Genesis AI uses cutting-edge technology designed to help you understand them, too.
Click here to find a provider near you and test drive Starkey Genesis AI!
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Ever wondered if in-ear monitors (IEMs) can truly safeguard a musician’s hearing? This episode promises to uncover that truth. Join us as we welcome Dr. Melissa Heche, an eminent audiologist, musician, and sound engineer, who dispels the myths surrounding IEMs. Dr. Heche, who has trained with Mike Santucci at Sensaphonics, provides an expert perspective on why IEMs are not standalone hearing protection devices and highlights the essential tools and practices for effective hearing conservation among musicians.
Transitioning from traditional floor wedges to IEMs can be a daunting experience for many musicians, often leading to feelings of isolation. Dr. Heche and Dr. Beck tackle this issue head-on, discussing personalized mixes, ambient microphones, and the benefits of click tracks, all aimed at creating a more comfortable and safe auditory environment. Drawing from Dr. Heches' experiences performing in New York, we delve into the practical benefits of IEMs for musicians at all levels, from students to seasoned professionals, emphasizing how these devices can help prevent hearing damage even in the loudest of stage environments.
Choosing the right IEMs is pivotal, and Dr. Heche walks us through the process, from detailed audiological evaluations to the setup and management of these devices. For those just starting out, we provide tips and recommendations for selecting the best IEMs to meet their needs. Don’t miss this comprehensive guide packed with expert advice and valuable resources to enhance your auditory health and performance.
While we know all hearing aids amplify sounds to help you hear them, Starkey Genesis AI uses cutting-edge technology designed to help you understand them, too.
Click here to find a provider near you and test drive Starkey Genesis AI!
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Ever wondered how to shift your focus from hearing better to communicating better? In our latest episode, we are joined by Shari Eberts, a passionate hearing loss advocate and co-author, who shares her heartfelt journey with hearing loss, which began in her mid-20s. Influenced by her father's struggles, she opens up about accepting her hearing loss, facing societal stigma, and the power of maintaining a positive mental attitude. Tune in as we explore her empowering approach to managing hearing loss and the pivotal role of embracing vulnerability.
Shari discusses the creation of her book "Hear and Beyond: Live Skillfully with Hearing Loss," co-authored with Gael Hannan. Listen as she shares her excitement about fulfilling her dream of writing a book and how it serves as a gentle first step for those hesitant to seek professional help. We talk about finding the right hearing healthcare provider and the importance of proactive hearing loss management to avoid social isolation and enrich one's quality of life. Her heartfelt advice will inspire you to take that crucial first step toward reconnecting with the people, places, and activities you love.
While we know all hearing aids amplify sounds to help you hear them, Starkey Genesis AI uses cutting-edge technology designed to help you understand them, too.
Click here to find a provider near you and test drive Starkey Genesis AI!
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Dr. Jack Katz, a luminary in audiology, shares his extensive journey from a childhood marked by otitis media to becoming a trailblazer in auditory processing disorders. This episode is a treasure trove of insights as Dr. Katz recounts his academic and professional milestones, enlightening us on the evolution of audiology and his lasting contributions to the profession.
Listeners will be fascinated by our discussion on the correlation between middle ear problems and auditory processing and the serendipitous creation of the Staggered Spondaic Word (SSW) test, a key diagnostic tool that emerged from a chance conversation with an ENT in the early 1960s). Dr. Katz's recollections of using Bekesy audiometry and other early diagnostic tools offer a captivating look at how audiology has progressed over the decades, underscoring the importance of continuous innovation.
As we honor Dr. Katz's, we also explore the significant advancements in audiology education and practice. Dr. Katz's personal stories, including the manual indexing of the first Handbook of Clinical Audiology by his wife, Irma, add a heartfelt dimension to the conversation. We celebrate his remarkable 69-year marriage and his enduring contributions to the field, making this episode a must-listen for anyone interested in the history and future of audiology.
While we know all hearing aids amplify sounds to help you hear them, Starkey Genesis AI uses cutting-edge technology designed to help you understand them, too.
Click here to find a provider near you and test drive Starkey Genesis AI!
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Unlock the latest insights into over-the-counter (OTC) hearing aids with our special guest, John Dicken, Director for Healthcare at the GAO. This episode promises to shine a light on the newly FDA-approved OTC hearing aids, featuring an in-depth discussion on their availability and the rising consumer interest. Discover the challenges in tracking OTC sales data and the potential for these devices to create new markets for those with mild to moderate hearing loss without diminishing the prescription hearing aid industry. We also debunk common myths about hearing loss and explore the nuanced differences between hearing and listening problems.
Explore the intriguing dynamics of affordability and stigma associated with hearing aids. Did you know that despite OTC options being priced from $200 to over $1,000, and prescription aids costing several thousand dollars, stigma significantly impacts people’s willingness to use them? We reference studies showing that even in countries where hearing aids are free, many still opt out. Our conversation highlights the crucial role of professional guidance in selecting hearing aids and how private practices can provide affordable solutions, ensuring a balanced approach between OTC accessibility and expert support in tackling hearing health issues.
Our discussion touches upon the importance of ongoing market evaluation, and how Medicare Advantage plans and the Department of Veterans Affairs are navigating these challenges. Tune in for John Dickens’ valuable expertise, particularly his insights on making OTC hearing aids a viable, cost-effective option.
While we know all hearing aids amplify sounds to help you hear them, Starkey Genesis AI uses cutting-edge technology designed to help you understand them, too.
Click here to find a provider near you and test drive Starkey Genesis AI!
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What does it mean to live a life defined by both profound silence and transformative sound? Join us as we uncover the extraordinary journey of Dr. Nashlea Brogan, a trailblazing audiologist and TEDx speaker who has navigated the world with cochlear implants. Diagnosed with hearing loss at 14, Dr. Brogan's story is one of resilience and perseverance through the turbulent years of high school and college. She opens up about the hereditary nature of her hearing loss, its progression, and the pivotal influence of her mentor and the work of Mark Ross on her career. This episode is a heartfelt tribute to empathy and the transformative power of care in audiology.
Experience the profound shift of re-entering silence every night and the startling clarity of sound with cochlear implants during the day. Dr. Brogan delves into this unique auditory journey, including the initial shock of receiving implants and the subsequent adaptation process. Hear her insights on the remarkable differences between cochlear implants and hearing aids, and the life-changing impact of a second implant. We also celebrate the indispensable contributions of women in leadership roles, emphasizing the unique strengths they bring to the table. With shared personal anecdotes and reflections, we honor the significance of diverse perspectives in decision-making. Don't miss this inspiring episode that highlights resilience, empowerment, and the incredible journey of Dr. Nashlea Brogan.
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Ready to revolutionize your understanding of speech-language therapy and hearing healthcare? Join us as we sit down with Nell Rosenberg, the National Director of Teleservices at Clarke Schools for Hearing and Speech. Nell shares her compelling journey to becoming a speech-language pathologist, driven by her passion for working with children and deepened by her studies in human development, special education, and communication sciences and disorders. She recounts her transformative externship at Clarke Jacksonville, an experience that ignited her dedication to auditory verbal therapy. Learn about the storied 150-year history of Clarke Schools and their innovative approach to teaching children who are deaf or hard of hearing to listen, speak, and read using advanced hearing technology. Nell also sheds light on the evolution of Clarke’s services, which have grown from a residential program to include campus-based, mainstream, and teleservices available both nationally and internationally.
Curious about the game-changing role telehealth is playing in hearing and speech therapy? This episode tackles the massive shift towards teleservices catalyzed by the COVID-19 pandemic. We discuss the growing acceptance of video conferencing, improved internet accessibility, and the legislative changes required to make telehealth a sustainable option. Learn about the advocacy efforts by organizations like ASHA pushing for interstate compacts and reciprocity laws. Nell also reveals some surprising benefits of telehealth, such as overcoming geographical barriers and enhancing caregiver participation, supported by extensive data and research from Clarke Schools. Don’t miss next week’s episode, where we'll delve deeper into the telehealth benefits for the hearing impaired.
While we know all hearing aids amplify sounds to help you hear them, Starkey Genesis AI uses cutting-edge technology designed to help you understand them, too.
Click here to find a provider near you and test drive Starkey Genesis AI!
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Connect with the Hearing Matters Podcast Team
Email: hearingmatterspodcast@gmail.com
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Is the traditional way we categorize hearing loss outdated? Join us in this eye-opening episode of the Hearing Matters podcast, where we welcome Dr. Christina Roup and Dr. Douglas Beck to challenge the status quo. We'll explore why the conventional categories from normal to profound hearing loss might be arbitrary, proposing 15 dBHL as a more accurate upper limit for normal hearing. You'll gain insights into the real struggles faced by those labeled with "mild" hearing loss, particularly in noisy environments, and discover why measuring speech recognition in noise could be a game-changer for assessing hearing capabilities.
Understanding a patient's hearing struggles goes beyond mere numbers on a chart. In this episode, we emphasize the importance of including a primary communication partner during audiological evaluations to capture a fuller picture of the patient's daily challenges. We also critique current hearing screening standards, advocating for a lower threshold and considering ambient noise factors. Learn why comprehensive audiometric evaluations are vital for all age groups and why traditional screenings often fall short, leading to low follow-up rates and misinterpretations.
Discover the hidden depths of auditory processing with our discussion on extended high-frequency hearing tests, especially crucial for individuals exposed to loud noises like veterans and firefighters. These tests can uncover issues such as speech-in-noise difficulties and tinnitus that standard tests might miss. We delve into treatment strategies for extended high-frequency hearing loss, including the use of FM systems and low gain amplification. Finally, we explore the complexities of fitting hearing aids for those with normal to near-normal hearing thresholds, stressing the need for personalized fittings and the broader implications for maintaining high standards in hearing aid customization. Tune in and rethink what you know about hearing loss and auditory health.
While we know all hearing aids amplify sounds to help you hear them, Starkey Genesis AI uses cutting-edge technology designed to help you understand them, too.
Using innovative Neuro Sound Technology, Genesis AI mimics how a healthy auditory system hears. This allows the hearing aids to better replicate how the human brain processes sound.
Click here to find a hearing care professional near you to try Genesis AI!
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What if your entire life changed at the age of 19? Matt Hay shares his incredible journey of sudden hearing loss due to neurofibromatosis type 2 (NF2) and the pivotal moment an audiologist recognized the need for further medical evaluation, leading to his diagnosis. This episode underscores the critical importance of comprehensive audiology practices and the life-altering impact of an accurate diagnosis.
Join us as we explore the pioneering world of auditory brainstem implants (ABI). From the early challenges at the House Ear Institute to the remarkable personal account of a patient who underwent the ABI procedure, we cover it all. Listen to how this groundbreaking technology transformed everyday sounds and interactions, reshaping lives, including Matt's, and even influencing his wife’s career path as they embarked on starting a family.
In a deeply touching segment, Matt opens up about the emotional and psychological toll of facial paralysis. He shares his experiences with visible and invisible disabilities and his profound gratitude for advancements in ABI technology. We also spotlight Blaise Delfino's inspiring contributions to hearing care advocacy and celebrate Matt’s heartfelt book, which has resonated deeply with our audience.
While we know all hearing aids amplify sounds to help you hear them, Starkey Genesis AI uses cutting-edge technology designed to help you understand them, too.
Using innovative Neuro Sound Technology, Genesis AI mimics how a healthy auditory system hears. This allows the hearing aids to better replicate how the human brain processes sound.
Click here to find a hearing care professional near you to try Genesis AI!
Support the Show.
Connect with the Hearing Matters Podcast Team
Email: hearingmatterspodcast@gmail.com
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Unlock the secrets of tinnitus with renowned experts Dr. Douglas Beck and Dr. Grant Searchfeld in this enlightening episode. Discover the latest research on the spatial perception of tinnitus and learn groundbreaking guidelines for reporting tinnitus location. Dr. Searchfeld, a leading figure in audiology, also shares his rich academic journey and discusses the cultural heritage of the Maori people in New Zealand, adding a unique cultural dimension to our conversation.
We explore the vital role of spatial hearing in survival, highlighting how humans and animals use auditory cues to detect threats. Dive into the complexities of tinnitus, where the inability to locate the sound source can heighten anxiety. This episode provides valuable insights into how principles such as interaural loudness and timing differences can improve tinnitus diagnosis and treatment. Personalized approaches to tinnitus management are emphasized, with practical tips on selecting appropriate masking sounds tailored to individual needs.
Advancements in tinnitus treatment take center stage as we discuss long-term strategies that empower individuals to manage stressful environments. Hear about innovative methods like structured digital therapeutic training and cognitive-behavioral techniques. The episode wraps up with a focus on the importance of a multidisciplinary approach, including audiological assessments and cognitive health management. Don’t miss this compelling discussion that bridges audiology, cognitive health, and innovative tinnitus management strategies.
While we know all hearing aids amplify sounds to help you hear them, Starkey Genesis AI uses cutting-edge technology designed to help you understand them, too.
Using innovative Neuro Sound Technology, Genesis AI mimics how a healthy auditory system hears. This allows the hearing aids to better replicate how the human brain processes sound.
Click here to find a hearing care professional near you to try Genesis AI!
Support the Show.
Connect with the Hearing Matters Podcast Team
Email: hearingmatterspodcast@gmail.com
Instagram: @hearing_matters_podcast
Twitter: @hearing_mattas
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Could addressing hearing loss be a key factor in preventing Alzheimer's? Dr. Young Trinh joins us to tackle this critical question, sharing a deeply personal narrative from the final days of the Vietnam War. We examine the shortcomings of our reactive healthcare system and discuss the urgent need for a shift towards preventive care and early detection, particularly in the realm of Alzheimer's disease.
Dr. Trinh recounts his transition from a general internist to a focused dementia care practitioner, driven by his firsthand experiences with the inadequacies of current Alzheimer's treatment and prevention. We highlight the crucial role of primary care physicians in integrating memory assessments and preventive measures into regular health check-ups. By addressing the 12 modifiable risk factors identified by the Lancet in 2020, we can make significant strides in Alzheimer's prevention. Our discussion calls for a proactive approach to healthcare, emphasizing the need to prioritize prevention just as we do for heart disease and cancer.
In our final discussion, we explore the profound impact of lifestyle changes on reducing Alzheimer's risk, with a particular focus on managing hearing loss and other modifiable factors. Dr. Trinh sheds light on the latest advancements in Alzheimer's treatments, including anti-amyloid medications, and the importance of early intervention. We end on a heartfelt note, reflecting on the importance of community and support in this journey, eagerly anticipating future meet-ups to continue this vital conversation. Join us for an episode filled with insights, expert advice, and a call to action for better Alzheimer's care and prevention.
While we know all hearing aids amplify sounds to help you hear them, Starkey Genesis AI uses cutting-edge technology designed to help you understand them, too.
Using innovative Neuro Sound Technology, Genesis AI mimics how a healthy auditory system hears. This allows the hearing aids to better replicate how the human brain processes sound.
Click here to find a hearing care professional near you to try Genesis AI!
Support the Show.
Connect with the Hearing Matters Podcast Team
Email: hearingmatterspodcast@gmail.com
Instagram: @hearing_matters_podcast
Twitter: @hearing_mattas
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Send us a Text Message.
Join us for an enlightening discussion with Dr. Hannah Glick, an esteemed audiologist and cognitive neuroscientist from the University of Northern Colorado. Dr. Glick breaks down the intricate differences between hearing and listening, emphasizing how listening involves complex tasks like understanding speech amidst background noise. We also delve into how speech in noise tests might better correlate with cognitive function than traditional pure tone measures, challenging long-held conventions in auditory health.
Ever wondered if the common definition of "normal" hearing misses the mark? We tackle this question by scrutinizing the limitations of pure tone screenings, which often do not reflect real-world hearing challenges. Dr. Glick advocates for comprehensive audiometric evaluations and endorses speech in noise testing for early intervention. This nuanced approach aims not just to improve one's hearing but to enhance overall well-being, from social interactions to mental health. We also explore the potential of hearing handicap inventories as a more accurate measure of functional hearing impairment, calling for more meaningful patient conversations about auditory health.
Could wearing hearing aids actually boost your cognitive abilities? We investigate compelling studies, including the ACHIEVE study and Dr. Sarant's ENHANCE study, which link hearing aid use to improvements in cognitive function and even anatomical changes in the brain. Dr. Glick shares her own groundbreaking findings, which indicate significant cognitive benefits for adults at risk of mild cognitive impairment who use hearing aids. We round off the episode with an exploration of reminiscence therapy, spotlighting how recalling past experiences and lifelong learning can build cognitive resilience and stave off cognitive decline. This episode is a must-listen for anyone interested in the powerful intersection between auditory health and cognitive well-being.
Interested in hearing aids or want to find a hearing care professional? Click here to find a hearing care professional near you.
While we know all hearing aids amplify sounds to help you hear them, Starkey Genesis AI uses cutting-edge technology designed to help you understand them, too.
Using innovative Neuro Sound Technology, Genesis AI mimics how a healthy auditory system hears. This allows the hearing aids to better replicate how the human brain processes sound.
Click here to find a hearing care professional near you to try Genesis AI!
Support the Show.
Connect with the Hearing Matters Podcast Team
Email: hearingmatterspodcast@gmail.com
Instagram: @hearing_matters_podcast
Twitter: @hearing_mattas
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Send us a Text Message.
Can tinnitus and hearing loss be considered symptoms of the same neurological disorder? Dr. Keith Darrow, a neuroscientist and audiologist, joins us to challenge conventional wisdom about these conditions. As we explore his insights, you'll learn how the progressive breakdown of neural connections from the ear to the brain not only causes hearing difficulties and sensitivity to loud sounds but also leads to tinnitus and even forgetfulness. Groundbreaking research from MIT reveals new connections between tinnitus and cochlear deafferentation, expanding our understanding of these complex issues beyond traditional audiometric testing.
Is it time to rethink how we classify hearing loss? Our conversation with Dr. Darrow uncovers the inadequacies of current classifications, which often use terms like "mild" and "slight" that downplay the condition's seriousness. Dr. Darrow proposes using more precise metrics such as the four-frequency pure tone average and speech-in-noise ability to provide a clearer picture of one's hearing health. By re-staging hearing loss as a progressive, chronic neurological condition, akin to diabetes or Parkinson's, we can develop better management and treatment strategies.
What if our current methods for detecting hearing loss are missing crucial information? Dr. Darrow advocates for a holistic approach that includes evaluating higher frequencies and incorporating cognitive screening. This new perspective not only identifies "hidden hearing loss" but also emphasizes early detection to prevent broader health implications. Join us as we explore the evolving nature of scientific inquiry, with Dr. Darrow highlighting the importance of continual refinement and openness to new perspectives, ensuring better outcomes for those affected by hearing loss and tinnitus.
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Can outdated criteria be holding back modern medical advancements? Join us as we sit down with Dr. Jace Wolfe, Senior Vice President of Innovation at the Oberkotter Foundation, to explore the revolutionary changes in cochlear implant technology and the urgent need to update the FDA criteria. Dr. Wolfe sheds light on how far we've come from the past two decades, emphasizing that with the right audiometric thresholds, cochlear implants can dramatically improve speech recognition compared to traditional hearing aids.
Discover the extraordinary impact of the Oberkotter Foundation and its subsidiary, Hearing First, in transforming pediatric audiology. We honor the groundbreaking work of Marion Downs and her relentless advocacy for early newborn hearing screening. Dr. Wolfe shares the inspiring mission of the foundation, dedicated to helping children with hearing loss achieve their full potential, while also pushing for more progressive cochlear implant candidacy guidelines to ensure the best outcomes for patients.
Finally, navigate through the complexities of different hearing technologies with Dr. Wolfe as your guide. From the life-changing benefits of bone-anchored hearing aids for patients with chronic ear conditions to the advances in frequency lowering technology for those with high-frequency hearing loss, this episode offers a comprehensive overview. We also discuss the powerful role of SoundField and personal remote microphone systems in educational settings, underscoring their value for both children and adults facing listening challenges. Tune in for a deep dive into the evolving landscape of audiology and technological innovation.
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Discover the profound advancements in hearing technology as we sit down with Dr. Ted McRackan, a renowned neurotologist from the Medical University of South Carolina. Dr. McRackan brings a wealth of knowledge from his esteemed career, unraveling the intricacies of cochlear implants and their life-changing effects on patients. This episode promises an enlightening journey into the creation and impact of the Cochlear Implant Quality of Life (CIQL) scale, a tool that measures how these devices enrich lives beyond the auditory experience.
Our conversation with Dr. McRackan navigates the complexities of neurotology, shedding light on the nuanced process of hearing restoration. Delve into the CIQL item bank's comprehensive approach to evaluating self-reported functional abilities, covering communication, entertainment, and social interactions. The discussion emphasizes the importance of personalized care and setting realistic expectations, as outcomes vary widely among cochlear implant recipients. This dialogue offers insight into the evolution of patient counseling and the significance of shared decision-making in crafting individual care strategies.
Finally, we unveil an innovative app and web-based tool for clinicians and patients to monitor the progress of cochlear implant outcomes. This development marks a significant milestone, simplifying the tracking process and facilitating better post-operation expectations. Despite the acknowledgment of limitations for patients with specific cochlear conditions, the platform's inclusivity and the representation of various cochlear implant manufacturers underscore its potential broad application. We also celebrate the user-friendly nature of the accompanying manual and learning website, which serves as a beacon for both professionals and patients on this educational journey.
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In this episode of the Hearing Matters Podcast, we discuss how hearing influences a child's education and future prospects with Dr. Douglas Beck and pediatric audiology expert Dr. Jackie Rogers Scholl.
This episode takes you on a journey through auditory processing and literacy, shedding light on the stark reality that many children face when undiagnosed auditory issues lead to struggles in learning and reading. We tackle how inadequate hearing, reading and listening screenings in schools fail to detect and treat hearing loss, listening disorders, auditory neuropathy spectrum disorder, dyslexia and many other otherwise detectable and treatable problems, setting the stage for long-term academic challenges.
Dr. Scholl reveals the startling genetic and environmental contributors to hearing loss, as well as the impact of fluctuating hearing loss on speech and language development. We discuss groundbreaking research that links these auditory challenges to higher rates of incarceration, emphasizing the importance of stable auditory input for healthy brain development.
**The dialogue also addresses the outdated and sometimes non-existent current screening hearing protocols, which often do not detect fluctuating hearing loss, asymmetric hearing loss, extended high frequency hearing loss, poor word recognition scores, speech in noise problems, and other auditory problems which can drastically affect a child's ability to process spoken language and succeed in the classroom.
As we look to the future of pediatric audiology, we express concerns over the potential impacts of budget cuts on the ability to effectively screen and support children with communicative disorders. We review early results from an upcoming study that promises to inform our understanding of hearing loss statistics, particularly regarding high-frequency loss in young children.**
Stay tuned for how to better manage and safeguard our children's hearing and, consequently, their educational and personal development, with insights from these leading experts in the field.
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When a patient suspects they have a hearing loss, they often enter the grieving process. But, what does this mean exactly?
Do patients navigate through the grieving process and THEN purchase hearing aids? Do patients still grieve even after they're fit with hearing aids?
You see, grief is not linear. This means that patients do not enter the denial stage, then anger stage, then bargaining stage, etc. In this episode, Blaise reviews the five stages of grief and connects Erik Erikson's Psychosocial Stages of Development to the hearing aid fitting and counseling process. The five stages of grief, thanks to the wonderful work of Dr. Elizabeth Kubler-Ross include:
- Denial
- Anger
- Bargaining
- Depression
- Acceptance
Why is the mind-brain connection so important when you're fitting patients with hearing aids? As humans, we don't necessarily respond well to change. When a patient suspects they present with hearing loss, enters the grieving process, and is then fit with hearing aids...well...this is a lot of change at once! As hearing care providers, we need to continue to place heavy emphasis on the hearing aid counseling process and understand what the mindset of the patient is. If you suspect that a patient needs additional assistance and you need to refer to a clinical psychologist or therapist, be sure to have that conversation with your patient.
If you are interested in listening to Dr. Andrew Huberman's podcast episode on grief, you can do so by clicking here.
If you are a current or future hearing aid user, give yourself grace. If you need assistance finding a hearing healthcare provider in your area, please send us an email and we will connect with you a trusted hearing healthcare provider.
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Embark on a profound exploration of the mind's auditory avenues with Dr. Douglas Beck and the distinguished Dr. Julia Sarant, as we unravel the intricate web connecting hearing health and cognitive vitality. Our conversation lifts the veil on how untreated hearing loss might fast-track cognitive decline, particularly in the older population, while considering the additional strains imposed by socioeconomic disparities and other health conditions.
As your guide through this critical discourse, we shine a light on the pivotal role of hearing care professionals and the revolutionary potential of hearing aids to possibly turn the tide against the risks of dementia. We wrap up with a powerful message that could redefine the future of cognitive care: the use of hearing aids might not just slow cognitive decline, but may actually halt it. This episode is a treasure trove of insights, filled with thought-provoking findings on how auditory assistance can have far-reaching implications beyond just improved hearing. Dr. Sarant's expertise helps us appreciate the sweeping enhancements to quality of life hearing aid technology can foster, painting a hopeful picture for the marriage of better hearing and better thinking.
Join us for a journey that could change the way we perceive the interplay between our ears and our minds.
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The realm of pediatric audiology is complex and evolving. We navigate the intricate landscape of audiology training within the NHS, discussing the shift from comprehensive educational programs to on-the-job training that may compromise the quality of care. As we grapple with the interplay between economic constraints and the necessity for specialized expertise, the episode sheds light on the daunting challenges the NHS faces amidst straining demand and stringent budgets.
As we conclude our exploration, resilience emerges as a beacon of hope. The efforts in Scotland and England to enhance skills and implement quality assurance in audiology services are commendable, as are the strategies aimed at fostering workforce well-being. Listen to Claire's narrative of progress and positivity as we acknowledge the dedication of the audiology community to surmount systemic challenges. Their commitment is an inspiration, fuelling optimism for a future where such issues are relegated to history, and the promise of improved pediatric audiological care becomes a reality.
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Discover the subtle distinctions between primary and secondary tinnitus with the help of Dr. James Henry, a leading audiologist and seasoned researcher who joins us to unravel the enigma of ringing ears. By dissecting the American Academy of Otolaryngology's guidelines, we shine a light on the rarity of secondary tinnitus and underscore the necessity of thorough evaluations for those experiencing this lesser-known type. As we navigate the often-misunderstood symptoms and implications of unilateral tinnitus, Dr. Henry also imparts wisdom from his latest book, providing a beacon of understanding for both patients and professionals striving to find relief in the cacophony of tinnitus.
Step into the world of cutting-edge therapies that promise to reshape your relationship with tinnitus. As we compare and contrast Tinnitus Retraining Therapy (TRT) and Progressive Tinnitus Management (PTM), you'll be introduced to the revolutionary neurophysiological model behind TRT and its quest for habituation. In parallel, we scrutinize PTM's multifaceted approach, blending cognitive-behavioral therapy with sound strategies, all while placing a spotlight on patient education. Grasp the transformative power of these treatments as they interweave sound therapy with psychological support to offer real relief.
Confront the reality of living with tinnitus head-on and join us as we discuss the vital importance of setting realistic expectations for treatment. While acknowledging the frustration that often accompanies this condition, Dr. Henry and Dr. Beck draw comparisons with other chronic health challenges to foster a sense of hope and perseverance. We share strategies and advice, including ear protection tips vital for anyone exposed to the risks of tinnitus, concluding with a heartening message—that with effective management, life can still be lived to its fullest, even with the whispers of tinnitus in the background.
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Imagine discovering that the key to optimal hearing isn't just in choosing a hearing aid, but in the precise individual calibration. This episode features a conversation with Dr. Ron Leavitt, a renowned audiologist who shines a light on the critical gaps in "best fit" settings provided by hearing aid manufacturers, compared to the National Acoustic Laboratories (NAL) targets. As we reminisce about our shared love for music and academia, we dissect the findings of Ron's study, revealing the transformative effect of personalized real-ear measurements on speech comprehension, especially amidst the challenges of noisy environments.
Hearing is personal, and the journey to perfect hearing aid adaptation is no less unique. This episode takes you through the science behind the NAL-NL2 fitting formula, discussing the artistry and precision necessary in calibrating hearing aids to this benchmark. We converse about the surprising variability in patient adaptation times, with compelling anecdotes that highlight the profound cognitive benefits associated with consistent hearing aid use. From the gradual adjustments in hearing aid settings to the promising advancements in remote programming, we underscore the synergy of audibility and comfort in this tailor-made approach to audiological care.
Ending on a note of reflection, we ponder the impact of professional occupation on cognitive decline, dispelling myths with hard scientific evidence that spares no profession. Join us for this enlightening discussion that not only promises to deepen your understanding of hearing aid technology but also offers a heartwarming look at how professional collaborations can enrich both science and personal bonds.
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Discover the future of hearing technology as we sit down with Dr. David Moore, a pioneer in the field, and navigate the fascinating intersection of artificial intelligence and hearing aids. Imagine attending a bustling party and effortlessly picking out a single conversation amidst the cacophony, thanks to the latest AI-powered noise reduction advancements. This isn't just a dream; it's the reality Dr. Moore helps us explore, delving into the powerful potential of directional microphones and the integration of hearing aids with everyday wearable tech.
The intricate connection between hearing loss and cognitive decline takes center stage as we uncover the findings from a large-scale study that's deciphering the links between speech-in-noise recognition and brain health. The revelations we share are nothing short of profound, painting a picture where the use of high-quality hearing aids goes beyond auditory assistance—it's about nurturing brain function and potentially warding off dementia. Dr. Moore helps us unpack how early detection and intervention could be key in this neurological battleground, offering hope and emphasizing the importance of audiology in the broader healthcare landscape.
Looking ahead, we discuss the transformative potential of audiology and its educational evolution with Dr. Moore, who advocates for an interdisciplinary approach that marries neuroscience, statistics, and psychology. This isn't just a reshaping of how audiologists are trained; it's a reimagining of the profession's future—one where the scientific grounding elevates practice and recognition. We also consider how the delegation of clinical tasks can optimize patient care and touch on the implications of over-the-counter hearing aids. By the end of our journey, you'll appreciate the intricate tapestry of audiology and its impact on our lives, from the social dynamics of a party to the cognitive corners of the human brain.
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Embark on an audiological odyssey as we navigate the forefront of audiology marketing. Get ready to harness the transformative power of omni-channel strategies and peer into the heart of patient-centric care that's reshaping our industry. From the bustling streets of Bethlehem, Pennsylvania to the airwaves of the Hearing Matters podcast, I'll take you through my personal voyage as a former private practice owner, unpacking my seven crucial takeaways. It's a masterclass in business management and clinical excellence, bound to rev up your entrepreneurial engine!
Strap in for a thrilling chapter-by-chapter breakdown that catapults you into the future of audiology marketing, where enthusiasm for patient experience reigns supreme. Discover how the timeless four Ps mesh with today's digital domain, ensuring your practice stands out in a sea of noise. We'll tackle the tough topics, from the financial barriers patients encounter to the emotional acceptance of hearing loss, and how to meet them with empathy and expertise. This episode is more than a guide; it's your captain's log for navigating the digital tides with confidence and charisma, armed with performance indicators that steer your ship towards success.
Conclude your audio journey with inspiration drawn from real-life scenarios and patient personas that breathe life into the art of segmentation. I'll share stories that demonstrate the might of market segmentation in reaching the 'Thomas Technology' and 'Simplicity Sally' in our patient pool. Plus, for those looking to grow their practice, the entrepreneurial operating system awaits to elevate your game. As we cast off, remember, this isn't just about becoming a leader in hearing care—it's about the passion for progress and the profound impact we can make on our patients' lives. Tune in, turn up the volume (not too, loud), and let's revolutionize the way we think about audiology together.
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Unravel the intricate ties between diabetes and hearing health with Dr. Kathy Dowd of the Audiology Project, our esteemed guest who brings a wealth of knowledge to the table. Your understanding of the critical interplay between chronic disease management and audiological care will be forever changed as we dissect how diabetes can precipitate auditory and balance disorders, and why managing this condition is essential for maintaining good hearing.
Throughout our discussion, we shed light on why simple hearing screenings fall short for diabetes patients, particularly those who are insulin-dependent, and the profound consequences of functional hearing loss that go undetected. Dr. Dowd champions the importance of regular, comprehensive audiometric evaluations. We also tackle the broader social implications, such as the effects of untreated hearing loss on social isolation and overall quality of life, underscoring the necessity for awareness and proper health care protocols.
Our conversation takes a poignant turn as we tackle the challenges faced in skilled nursing facilities, from the mismanagement of hearing aids to the need for thorough cognitive and audiometric evaluations. The impact of early dementia diagnosis and the role of audiology in improving patient outcomes highlight the episode's commitment to enhancing the quality of care. As we express gratitude for Dr. Dowd's dedication to bridging the gap between diabetes care and audiology, remember that this episode is not just about education—it's a call to action for the health of our ears and minds.
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Read/Download/Print the full article on The Hearing Journal's website.
Dr. Douglas L. Beck is a senior editor at The Hearing Journal. He is among the most prolific authors in audiology with 221+ publications, interviews, and op-eds published by the American Academy of Audiology, Hearing Review, Audiology Online, and others. His work has addressed a wide variety of audiology and professional topics, including op-eds, audiology, language, pediatrics, cognition, hearing aids, amplification, psychology, neuroscience, anatomy and physiology, counseling, and more. Dr. Beck has delivered more than 1,000 lectures, keynote addresses, webinars, and other professional presentations. He continues to consult for multiple clinical, scientific, and other organizations.
Dr. Keith N. Darrow is a tenured professor at Worcester State University, the founder of Hearing & Brain Centers of America, and the founder of Excellence in Audiology.
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When the ordinary act of listening becomes a fading memory, how do you hold on to the harmony of life? In this episode of the Hearing Matters Podcast, Dr. Douglas L. Beck has a conversation with Matt Hay about his new book "Soundtrack of Silence".
Matt Hay's story is a testament to courage and the resilience of the human spirit, as he shares the reality of living with neurofibromatosis type II (NF2) and its impact on his hearing. At just 19, a vigilant audiologist's insistence on further testing led to the discovery of bilateral acoustic neuromas, turning Matt's world upside down. This episode is a deep exploration into the vital role of patient advocacy and the life-altering potential of diligent healthcare professionals.
Embarking on a courageous journey, Matt underwent an Auditory Brainstem Implant (ABI) surgery, a procedure that promised to reconnect him to the world of sound. The support he received was invaluable, especially from his wife Nora. Together, we unravel the challenges and triumphs of adapting to an ABI, the incredible emotional support networks that become lifelines during recovery, and the complex navigation through facial paralysis rehabilitation. Matt's narrative is not just about overcoming medical hurdles; it's a story of love, loss, and the incredible bond between two people facing the unknown.
Our conversation culminates with a recognition of the profound emotional journey depicted in the book "Soundtrack of Silence," a narrative that brings to light the human experience behind the medical condition of NF2 and living with an ABI. We celebrate the poignant storytelling and advocacy work of individuals like Matt, and the indispensable role of patient-centered hearing care, as exemplified by the Delfino's. This episode isn't merely a chronicle of medical marvels; it's an ode to the indomitable spirit that surges within each person confronting the silent battles of hearing loss and beyond. Join us for an inspiring tale of audacity, hope, and the sound of perseverance.
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As we traverse the audiology best practices and their transformation, Dr. Beck, our new co-host, sheds light on the crucial balance between comprehensive diagnostic assessments and functional hearing evaluations. Together, we celebrate the remarkable progress in hearing technology and patient care, all while reducing clinic return rates and enhancing satisfaction – milestones that remind us why we're passionate about what we do.
Recalling the days of Ask Jeeves seems almost comical now, but it underscores just how far we’ve journeyed with digital hearing tech and the internet's explosion. Our conversation unspools the rich tapestry of audiology's history, from the birth of Audiology Online to the personal histories that intertwine with our professional pursuits. We offer a behind-the-scenes glimpse into the unexpected pathways that lead to audiology, and Doug's especially was anything but a straight line. Instead, it's a living mosaic of serendipitous encounters and evolving technology.
Our episode crescendos with a symphony of shared passions and professional milestones, from pioneering cochlear implant research to the artistry of intraoperative monitoring – the kind described in Dr. Beck's authored "Handbook of Intraoperative Monitoring." It’s not all science and sound waves, though; our love for music and near brushes with Beatlemania fame weave through our discussion, a reminder of how varied experiences enrich not just our careers but our lives. We round off with touching tributes to our mentors, those giants on whose shoulders we stand, and look forward to the many harmonies yet to come in the world of audiology.
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Experience a revolutionary perspective on the hearing care industry with Kelsey Fleming from Sycle, who joins us to share groundbreaking strategies for private practices. This eye-opening episode promises a treasury of insights, from navigating the sensitive discussions around hearing technology costs to unveiling patient financing options that strike a balance between accessibility and a practice's financial vitality. Kelsey and Blaise dissect the art of dedicating time effectively with patients, ensuring they receive optimal care while keeping clinic operations at peak efficiency.
Embark on a heartfelt journey through a patient's transition from hearing aids to cochlear implants, as Blaise recounts the lessons learned and the undeniable necessity for ongoing clinician education. We delve into the symbiotic relationship between staff contentment and the success of a practice, particularly in the face of staffing tribulations post-COVID. Learn how Sycle's innovative software is redefining staff training, fostering rapid adaptation to clinic procedures, and enhancing the crucial contributions of front office personnel. Through our explorative discussion, uncover the keys to harnessing staff potential and paving the way for a thriving business in the ever-evolving world of hearing care.
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Ever wondered why some hearing aids end up returned more often than used? As a hearing care provider, are you keen to improve your return for credit rate? Join me, Blaise Delfino, in this episode as we explore the world of hearing healthcare and tackle key issues that can help reduce hearing aid returns in 2024.
Brace yourselves as we journey into the nuances of empathetic healthcare and debunk myths surrounding hearing aids. We will address common reasons for returns like unsuitable fit, adjustment challenges and misaligned expectations, while providing practical advice to improve your practice's return for credit rate. Hear from my personal experiences as a private practice owner, and how I learned the importance of patient financing in hearing healthcare.
In this enlightening conversation, we'll also uncover six effective strategies to enhance the return for credit rate. From mastering patient education and communication, to refining the onboarding process and follow-up schedule, we leave no stone unturned. Let's pledge to raise awareness about hearing health, improve patient satisfaction, and make 2024 a successful year for all hearing healthcare providers, students, and consumers. Tune in and let us together create a ripple of change in the world of hearing healthcare.
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Amanda Philpott, the co-founder and CEO of eargym, joined us on The Hearing Matters Podcast!She discussed the origin of eargym and her passion for improving population health.
Eargym is a step-by-step hearing care platform that aims to address the lack of awareness and fear surrounding hearing loss. The platform offers affordable and accessible solutions, including auditory training games, hearing checks, and advice and guidance.
Eargym has received research grant funding and has partnered with organizations such as the Alzheimer's Society to further their mission of improving hearing health and preventing cognitive decline. The app has already gained over 260,000 users and is focused on continuous improvement based on user feedback.
The future plans for eargym include expanding research into auditory processing disorders and pursuing medical device approval. Amanda encourages listeners to try out eargym and provide feedback to help improve the product.
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Are you fully aware of just how vital speech in noise testing is in the hearing healthcare field? Let us unravel this topic in our latest episode featuring Dr. Douglas L. Beck. We shed light on the critical importance of determining a person's ability to understand speech amidst noise, an often overlooked aspect in audiology due to time limitations and reimbursement issues. Yet, these tests are pivotal for determining the effectiveness of aural rehabilitation and the fitting of hearing aids.
Curiously, there's a prevalent challenge where patients' hearing is deemed 'normal,' yet they grapple with understanding speech in noisy environments. Dr. Beck and Dr. Delfino share their insights on this predicament, discussing the value of speech in noise scores as a measure of auditory ability. We propose the Beck-Benitez Two-Minute Speech in Noise Test, an accessible tool that can help in these scenarios. The conversation also ventures into the area of verification and validation measures in clinical practice. Despite their crucial role in successful hearing aid fittings, they often remain unimplemented due to lack of awareness. It's our plea to fellow professionals to prioritize speech in noise testing for better patient outcomes.
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Wondering how caregivers and hearing healthcare intersect? Join me and the insightful Dr. Jamie Hand as we unravel the crucial role that caregivers often play behind the scenes in the world of hearing aid use. We'll share some eye-opening statistics and delve into how the patient's living situation impacts the caregiver's tasks. Our conversation brings to light the need for hearing care professionals to personalize their approach, understanding and catering to the unique circumstances of each individual patient.
In the latter half of our conversation, we turn our focus to the exciting advent of technology and its transformative impact on caregiving. We highlight how Starkey's groundbreaking hearing aids and their accompanying caregiver app are setting new standards in patient care and aiding caregivers in their valuable roles. We discuss how telehealth connectivity has become essential, reshaping the patient-caregiver dynamics, and its potential in mitigating issues of social isolation and depression. Don't miss out on this enlightening journey into the intricate realm of hearing healthcare and caregiver support.
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What would you do if you suddenly lost your hearing? Sami Rigby, an Australian advocate and someone who knows this question all too intimately, joins us for an enlightening conversation on managing Meniere's Disease and her experience getting a Cochlear implant. Sami takes us through her personal journey, sharing how she moved from a moderate to severe hearing loss amidst the COVID-19 lockdown, the emotional toll it took and how she discovered the power of self-care and the courage to prioritize her needs.
Isn't it fascinating how the brain adapts to new challenges? Sammy's experience with her Cochlear implant goes beyond just a medical device, it's about the brain merging the sounds from the implant with natural hearing - a process Sami describes with vivid detail. From initially sounding robotic to gradually resembling someone speaking through a microphone, she shares the strategies she uses in noisy environments and the importance of shifting mindsets in social situations. It's an account that not only demystifies the Cochlear implant but also gives a voice to the Meniere's community.
There's a special triumph in overcoming obstacles and reclaiming your life, and Sami's personal victories are a testament to that. She opens up about her acclimation process with the Cochlear implant, the tools that helped her along the way, and the importance of hearing protection. Her story is a beacon of hope, reminding us of the resilience of the human spirit, and how technology is transforming lives in the hearing loss community. Join us for this inspiring conversation that will leave you with a renewed appreciation for the everyday activities we often take for granted.
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Can you imagine a world where specialized help for hearing and speech therapy is just a few clicks away, even in remote and underserved areas? That's exactly what telehealth is doing and our esteemed guest, Nell Rosenberg, National Director of Teleservices at Clarke Schools for Hearing and Speech, has a wealth of insight to share with us. Nell passionately discusses how telehealth is providing language-rich environments for children, breaking down barriers due to distance and availability of professionals.
A critical part of these services is the involvement of parents in early intervention, especially from birth to the age of three. Nell shares her hands-on experience in coaching parents to become their child's first teachers, fostering a profound bond and ensuring high-quality care. We also address the emotional rollercoaster parents often find themselves on when dealing with an unexpected diagnosis. Listen in to learn more about virtual parent groups and referrals that build a welcoming and supportive community.
Lastly, we delve into the future of tele-services. Nell believes these services are here to stay and will continue to influence the lives of professionals, parents, and children alike. Nell's enthusiasm is infectious as she encourages practitioners to embrace telehealth fearlessly. Tune in for an enlightening chat as we explore the promising future of telehealth in hearing and speech services.
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Eager to get enlightened about the fascinating world of telehealth? Get ready for a compelling conversation with Nell Rosenberg, the National Director of Teleservices at Clarke Schools for Hearing and Speech. We'll be journeying with Nell as she shares her path to becoming a speech-language pathologist and her passion for the prescriptive elements of the craft. Nell also offers a peek into the storied history of Clarke Schools.
Nell helps us navigate the landscape of hearing technology, highlighting how it's enhancing access to sound and fine-tuning listening and spoken language outcomes. In the wake of the pandemic, teleservices have come to the fore, and we'll chat about the acceptance of this technology and Clarke Schools' initiatives to advocate for policy and legislative changes to strengthen its support. As we wrap up, we'll ponder on the urgent need for greater collaboration and unity within the domain of communication sciences and disorders to widen access to speech-language therapy and hearing care services.
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Join us for an insightful journey with Valli Gideons, a military bride turned advocate for children with hearing loss. As we unpack her personal experiences of ensuring consistent healthcare for her children amidst frequent military relocations, you'll gain a fresh perspective on perseverance and dedication to family. Listen as Valli shares her decision to keep their trusted providers in California and discuss her heartening journey of maintaining continuity of care for her children.
Through stories and personal experiences, Valli shines a light on her advocacy for children with cochlear implants. Delve into her strategies for helping kids keep their implants on and leading a fulfilling life. We talk about the role of acceptance, the power of positive role models, and how to help children process their feelings about hearing loss. Glean insights from Valli's book 'Through the Fog Navigating Life’s Challenges While Raising Kids with Hearing Loss' and discover hope, encouragement, and reassurance for parents navigating the voyage of raising a child with hearing loss. Tune in for this heartwarming conversation and let Valli's wisdom offer comfort and guidance.
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Unlock the fascinating intersection of music and hearing protection with our special guest, Dr. Douglas Beck, a distinguished audiologist and musician. Let Dr. Beck guide you through his extraordinary musical journey - from nearly becoming Ringo in the original Beatlemania production, to performing original Americana music with the Jeff Keith band.
As you tune into our conversation, you'll discover invaluable advice from Dr. Beck on how to safeguard your hearing without compromising your love for playing or enjoying music. You'll gain insights into misconceptions about sound exposure and potential risks leading to hearing loss. Learn about the marvel of musician's earplugs - a modest investment that could potentially preserve your hearing for the long run. If you're a musician, a music lover, or anyone who values their ability to enjoy the sounds they love, this episode is a must-listen!
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Do you ever catch yourself daydreaming about the destination, only to realize the journey is where the magic truly happens? This episode is an invitation to marvel at the power of embracing the process, as we commemorate three years since the ground-breaking fader plug patent came to life. We take you down memory lane, exploring the rollercoaster of highs and lows, and the invaluable lessons learned along the way. From the importance of planning, budgeting, and executing, to the vitality of a supportive network - every pitfall and triumph has its place in the grand scheme.
Ever heard of Murphy's Law? Or considered the immense growth that comes with each season of life? We delve into these concepts, and underline the necessity of adopting a slow success mindset. We're not talking about stagnation here, but rather nurturing character growth and keeping the ego at bay. As we whip out our umbrellas to dance in the rain, we reflect on how things going awry isn't necessarily a bad thing, but a stepping stone towards improvement.
Finally, we bring our gratitude front and center, expressing sincere appreciation for the mentors, supporters, and the community that's been with us from the get-go. We also address the escalating national epidemic of hearing loss, and discuss our collective role in addressing it. Keeping a pulse on the bigger picture, we remind ourselves and our listeners that every step of the journey counts, and every challenge faced contributes to the success story. So buckle up and join us, as we toast to the lessons, growth, gratitude, and the hope that fuels our journey.
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Have you ever pondered about the intricate world of sound? Wondered how a musician could transition to an audio engineer and then to a doctor of audiology? This is exactly the journey our special guest, Dr. Steven Taddei, embarked upon, and he's here to enlighten us with an auditory experience like no other!
From the art of discerning and interpreting the language of sound to the delicate process of programming hearing aids for patients, our exploration of his journey is as riveting as it is informative. We delve into the significance of sound and microphone placement, the role of acoustics and the importance of empathy in dealing with patients. It doesn't stop there, as we also discuss the use of digital signal processing in both music and hearing aids. The mix of his music, engineering background, and his audiology expertise creates an in-depth discussion that bridges the gap between sound and hearing in a way like never before.
As we traverse the world of audiology with Dr. Taddei, we also discuss a critical aspect often overlooked - the importance of protecting our hearing. Dr. Taddei, with his wealth of knowledge, emphasizes the significance of a hearing test before fitting a hearing aid, and the process of real ear measurements. What's more, we learn about the corrective power of hearing aids and the necessity of safeguarding our hearing by limiting exposure to hazardous levels of noise. Strap in and get ready to uncover the exciting world of audiology as we venture on this fascinating auditory journey!
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Ever wondered about the remarkable journey of a musician, the trials, tribulations, and the triumph over hearing loss? Join us in a revealing and deeply personal conversation with our guest, Ralph Brodt, the owner of Nazareth Music Store and an accomplished musician. Ralph takes us down memory lane as he shares the intriguing history of his family business that began in 1960 and his own entry into the world of music. His experiences as a music teacher, his passion for performance, and an intriguing discussion about his journey to getting hearing aids make for a captivating narrative.
Ralph opens up about the challenges he faced as a musician with hearing loss and the solace he discovered in hearing aids. From custom earplugs to advanced hearing instruments and their integration with his iPhone, hear firsthand how these devices transformed his professional and personal life. Join our enlightening discourse as we explore the impact of hearing aids on Ralph's communication skills and overall quality of life. Experience the world of music through the ears of a musician and business owner who refused to let hearing impairment play a discordant note in his life. This episode promises an inspiring blend of passion, perseverance, and the power of technology.
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Are you on the brink of burnout? Trust me, we’ve been there. As hearing care professionals, the drive to be at the top of our game can often leave us feeling drained, stressed, and ultimately burned out. The good news is, it doesn't have to be that way. In our candid conversation, we explore self-care strategies that you can integrate into your routine, making you more present, more fulfilled, and ultimately, more successful in your business. You'll learn about practical activities like exercise, meditation, and pursuing hobbies, inspired by the teachings of Eckhart Tolle's "The Power of Now". Our first step towards combating burnout begins with understanding that we have limited control in life and that's okay!
In this vibrant discussion, we also delve into the essential need for hearing care professionals to set boundaries and seek support. We share effective strategies to set boundaries with patients, stakeholders, and staff, including block scheduling and callback lists. Beyond setting boundaries, we reveal how delegating tasks to team members can be a game-changer in managing workloads. Not to forget emphasizing the importance of seeking support from mentors, fellow business owners, and professional networks. They say it takes a village to raise a child, well, it takes a support system to sustain a successful business. With the right balance of self-care, boundary setting, and support, you'll be well on your way to a healthier, more sustainable business without the risk of burnout. Join us as we share our journey and insights in navigating this path.
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Tune in as we embark on a journey of discovery with esteemed guest, Dr. Douglas Beck. He enlightens us about the importance of individualized, comprehensive care, grounded on best practices set by globally recognized organizations like the International Hearing Society, the American Academy of Audiology, and the American Speech Language Hearing Association. Dr. Beck passionately underscores the pivotal role of these practices in enhancing patient outcomes.
We further delve into the intricacies of hearing aid fittings, specifically the indispensable role of the real ear measurement. If you're curious about how this process is conducted and why it matters, this episode is a treasure trove of information! We also dive into the significance of patient outcomes, with an emphasis on the twin pillars of verification and validation. Wrapping up, we reflect on the immense value of advocacy in hearing healthcare. Join us in this stimulating conversation and let’s Hear Life’s Story together!
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Would you believe that untreated hearing loss could lead to a stark 48% reduction in cognitive decline? Join us as we dissect the riveting results of the Achieve Study with Dr. Dave Fabry and Dr. Jamie Hand, diving deep into the unexplored realm where hearing loss meets cognitive decline. The results might surprise you - while there’s no clear connection overall, the subgroups tell a different story, and we’ll help you understand what this means for hearing professionals worldwide.
But that’s not all. We also touch on a heartwarming aspect of the Achieve Study - the impact of hearing aids on loneliness. Imagine drastically reducing feelings of isolation - that's the power of hearing aid intervention. We emphasize the importance of patient engagement and open conversations about the health and wellness benefits of hearing aid use. Stay tuned to this eye-opening discussion as we unpack the tools and resources to monitor hearing aid use and discuss how hearing loss is not a stand-alone issue but a key facet of our overall health and wellness.
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Join us as we delve into the revolutionary world of hearing aid care with our special guest, Dr. Mark Campbell Foster, director of sales and marketing for audiology at Redux. Are you ready to discover the secret to safeguarding your hearing aid devices against moisture, especially during summer months? We've got you covered! Dr. Mark introduces us to Redux Home, an innovative home dryer that is the first of its kind available to home users. This system offers unparalleled protection against moisture, ensuring your devices continue to serve you optimally.
But that's not all! Did you know that Redux Home isn't just for your hearing aids? Dr. Mark shares game-changing insights into how this dryer can also be used for your favorite tech gadgets, ranging from Bluetooth earbuds and Fitbits to Apple Watches and even Peloton mics. Learn how Redux is revolutionizing the hearing healthcare industry by proactively tackling moisture-related issues. We also dive into tantalizing discussions about Redux's ongoing research and development projects, including the exciting potential for in-charger cradle dryers and cradle charging options. Tune in and let's journey together into a future where your hearing aids are always protected, and your tech gadgets are moisture-free!
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What happens when a passionate employee who studied business and entrepreneurship in college leads the influencer marketing program at a thriving business? Spoiler alert: magic ensues. Our guest this week is Adam Sierra, an instrumental part of the team at Weave, the all-in-one patient communication and engagement platform.
Together, we uncover the power of partnerships and discuss the importance of human connections in business. We shed light on the critical role of patient communication for small business owners, especially those in hearing care. Debunking the misconception that influencer marketing is exclusive to large corporations, we delve into how micro influencers are a game changer for word of mouth growth. You'll also learn about Weave's novel approach of allowing hearing care providers to text their patients, offering a truly personalized experience.
The journey doesn't end there. We traverse the challenging terrain of customer service and reveal how Weave's integration with Sycle has revamped the patient experience. You'll hear about the multitude of ways Weave can streamline your business operations, from managing your phone system and Google reviews to scheduling reminders. And to put the cherry on top, we explore the concept of the E-Myth and how robust systems and processes can empower business owners to run their establishments more efficiently. Tune in for this insightful and enlightening conversation with Adam Sierra!
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Email: hearingmatterspodcast@gmail.com
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Are you ready to revolutionize your hearing care practice? Join us as we chat with Kelsey Fleming, the Vice President of Sales and Enterprise at Sycle, to uncover how her passion for helping hearing care practices know and grow their business is transforming the industry. Kelsey shares her insights on finding the right balance between technology and high-touch interactions to create the ultimate patient experience. Discover how Sycle's high tech, high touch approach is making a difference for thousands of hearing care providers and clinics across the nation.
As technology advances and younger generations enter the hearing care market, meeting and exceeding patient expectations is more important than ever. Kelsey and Blaise uncover how systems like Sycle can create a positive experience for patients and why providers need to be willing to show up and meet their needs. We discuss the wealth of information available to patients and how they are becoming very accustomed to immediate gratification.
Don't miss our conversation on how Sycle offers dozens of features and tools that can help any practice meet and reinforce those patient expectations, and the importance of focusing on just two to three things at a time to remain nimble and ready to adapt to changing patient expectations.
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Ever wonder how cognition, audition, and amplification are all interconnected? Discover the fascinating connection in this week's Hearing Matters episode, where we also explore the challenges of diagnosing auditory processing disorders with no hearing loss on an audiogram. Learn about the groundbreaking research of Dr. Anu Sharma and Dr. Hannah Glick, and how cross-modal recruitment plays crucial role in cognition, audition, and amplification.
Neuroplasticity and its relation to auditory processing disorders in children and age-related hearing loss in older adults are discussed in this enlightening conversation. Find out about the common cause hypothesis, which links age-related hearing loss and cognitive decline, and the importance of effective management of auditory processing disorders. We also delve into hearing technology such as FM systems, hearing aids, and pocket talkers that can improve signal-to-noise ratio and help the brain focus on what to pay attention to.
Before you consider any solutions for auditory processing disorders, it's crucial to get a proper diagnosis from an audiologist or licensed hearing healthcare professional. We discuss the significance of low gain hearing technology, and highlight the National Council on Aging 1999 study, which emphasized the benefits of correcting hearing loss. Providing auditory access to the acoustic world can help individuals thrive - don't miss out on this insightful episode as we unravel the mysteries of cognition, audition, and amplification.
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What if you could protect your hearing aids from moisture damage, ensuring their longevity and reliability? Join us as we uncover the secrets behind waterproof hearing aid technology with Starkey's Chief Innovation Officer, Dr. Dave Fabry, and Brian Dahl, Vice President of Quality and Regulatory at Starkey. Discover the fascinating history of hearing aid technology, the journey of miniaturization, and the groundbreaking features of Starkey's new Genesis AI hearing aid, designed to be truly waterproof.
Dive into the world of IP68 waterproofing standards and learn how Starkey pushes the limits of their devices to meet these rigorous requirements. Dave and Brian discuss Starkey's extensive suite of tests, simulating real-world patient use, and share their approach to waterproofing that involves multiple layers of protection to keep moisture out. Delve deeper into the engineering and testing behind this revolutionary technology.
Finally, get practical tips on maintaining and protecting your waterproof hearing aids. As miniaturization continues to push the boundaries of what's possible in hearing aid design, it's essential to understand how to properly care for these devices. Don't miss this episode packed with valuable information for anyone interested in the latest advancements in hearing aid technology.
Click here for full transcript!
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Feeling the weight of stress as a hearing care provider or audiology and speech-language pathology student? It's time to prioritize your well-being and make your health a top priority. In celebration of Men's Health Month, we share our personal experiences and discuss the importance of self-care and stress management in the hearing healthcare field. Discover seven steps to manage stress and improve your overall well-being, from getting adequate sleep and exercise to incorporating life hacks like morning sunlight and proper hydration.
Join us as we discuss the importance of hard work without sacrificing your health, and learn how to practice mindfulness and self-care in your daily life. We'll explore the effects of alcohol on sleep, the dangers of sleep deprivation, and the benefits of morning workouts and walks. Plus, we share life hacks for managing stress, such as getting morning sunlight, delaying caffeine intake, and staying properly hydrated. Tune in for an informative and insightful conversation on how to take charge of your mental and physical health as a hearing care provider or student.
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Email: hearingmatterspodcast@gmail.com
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May is Better Hearing and Speech Month! Our team (and fellow audiologists/hearing care professionals) have the opportunity to GIVE the gift of hearing every day! On this episode, we celebrate Better Hearing and Speech Month with Bob Burg! For our fellow hearing care professionals and private practice owners, this episode is for you!
Can a subtle shift in focus really make that big of a difference in your business? And, when combining this shift in focus with five proven Laws of Success, can your business really become a lot more fun; a lot less stressful; and much more beneficial to your clients?
Our guest says, “Absolutely, yes!”
Bob Burg is a sought-after speaker at company leadership and sales conferences sharing the platform with everyone from today’s business leaders and broadcast personalities to even a former U.S. President.
Bob is the author of a number of books on sales, marketing and influence, with total book sales of well over a million copies. His book, The Go-Giver, coauthored with John David Mann, itself has sold over a million copies and it has been translated into 29 languages.
His and John’s newest parable in the Go-Giver Series is The Go-Giver Influencer.
Bob is an advocate, supporter and defender of the Free Enterprise system, believing that the amount of money one makes is directly proportional to how many people they serve. He is also an unapologetic animal fanatic, and is a past member of the Board of Directors of Furry Friends Adoption, Clinic & Ranch in his town of Jupiter, Florida.
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Email: hearingmatterspodcast@gmail.com
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Happy Better Hearing and Speech Month!
To celebrate better hearing month, we wanted to share Starkey Sound Bites latest podcast episode. Our team has listened to this episode a few times now, and we really appreciate the message.
In this episode, Starkey President and CEO, Brandon Sawalich, and Dr. Dave Fabry highlight growing opportunities for hearing healthcare professionals to help more people than ever before. This May, which is the first Better Hearing and Speech Month since the FDA created a new category for OTC hearing aids, Sawalich reflects on how hearing healthcare professionals can take advantage of OTC as a steppingstone towards greater awareness about hearing health. He and Dave also chat about Starkey’s latest hearing technology, Genesis AI, and how it stands up to the competition.
Link to Full Transcript.
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HearingTracker was launched in 2013 as the world’s first truly-independent shopping resource for hearing aid consumers. Prior to HearingTracker.com, there was no online resource that allowed consumers to provide written feedback and ratings on specific hearing aid models. Information was very limited, and at the time, consumers had almost no way to do their own product research.
HearingTracker is comprised of a small passionate team who live and breathe all things hearing healthcare. Collectively, they bring a unique balance in their professional and consumer backgrounds; Abram is a Doctor of Audiology, Martin is a former manufacturing insider, and Dave is a bilateral cochlear implant wearer.
Over the past few years, HearingTracker.com has welcomed millions of people—from all over the globe—to provide their input and participate in their online community. Along with providing consumers information regarding the latest hearing technology, they recently announced their partnership with HearAdvisor.
There is much confusion surrounding hearing aids, all the options, and which devices work best. In this episode, we discuss how a team of audiologists and PhD's came together to create a way for you to hear and compare hearing aids online. Watch to learn more about Hear Advisor, their test lab, how they make recordings, the metrics they use to predict hearing aid performance, and more!
Connect with the Hearing Matters Podcast Team
Email: hearingmatterspodcast@gmail.com
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HAPPY BETTER HEARING AND SPEECH MONTH!!!Each May, Better Hearing & Speech Month (BHSM) provides an opportunity to raise awareness about communication disorders and the role of ASHA members in providing life-altering treatment.
For 2023, ASHA'S theme is “Building a Strong Foundation”
Our team urges anyone concerned about their hearing (or that of a loved one) to seek a hearing evaluation from a certified audiologist. Private insurance, Medicaid, and Medicare generally cover evaluations. People can take this step even if they think they can’t afford hearing aids or other hearing services. Audiologists can advise people on ways to make hearing aids more affordable, and various organizations offer financial assistance.
Aside from hearing aids, audiologists can also identify other ways to improve a person’s listening and communication skills. They can also help families support loved ones with hearing loss.
Signs of hearing loss in adults include the following:
- Difficulty following conversations
- Difficulty hearing in noisy environments
- Hearing ringing, roaring, or beeping in one or both ears
- Failure to respond to spoken words
- Muffled hearing
- Constant frustration hearing speech and other sounds
- Avoidance of conversation
Connect with the Hearing Matters Podcast Team
Email: hearingmatterspodcast@gmail.com
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Do you...
- Frequently ask others to repeat themselves?
- Turn the TV or radio to a volume others find loud?
- Struggle to hear on the phone?
- Have trouble understanding conversations in noisy places?
- Answer or respond inappropriately in conversations?
- Have difficulty hearing women and children's voices?
- Feel like others are mumbling or garbling their words?
- Miss important information in meetings?
- Avoid social situations that you once found enjoyable?
- Are your regularly told by others that you should get your hearing checked?
Hearing loss has many causes, but when it comes on gradually, the signs can be difficult to identify as our bodies adjust over time.
If you experience any of the signs of hearing loss we discussed in this episode, schedule your annual hearing evaluation with your local hearing healthcare provider.
Not sure where to start? Feel free to send us an email and we will connect you with a trusted local hearing healthcare provider to assist you on your new hearing journey!
Connect with the Hearing Matters Podcast Team
Email: hearingmatterspodcast@gmail.com
Instagram: @hearing_matters_podcast
Twitter: @hearing_mattas
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When a patient suspects they have a hearing loss, they often enter the grieving process. But, what does this mean exactly? Do patients navigate through the grieving process and THEN purchase hearing aids? Do patients still grieve even after they're fit with hearing aids?
You see, grief is not linear. This means that patients do not enter the denial stage, then anger stage, then bargaining stage, etc. In this episode, Blaise reviews the five stages of grief and connects Erik Erikson's Psychosocial Stages of Development to the hearing aid fitting and counseling process. The five stages of grief, thanks to the wonderful work of Dr. Elizabeth Kubler-Ross include:
- Denial
- Anger
- Bargaining
- Depression
- Acceptance
Why is the mind-brain connection so important when you're fitting patients with hearing aids? As humans, we don't necessarily respond well to change. When a patient suspects they present with hearing loss, enters the grieving process, and is then fit with hearing aids...well...this is a lot of change at once! As hearing care providers, we need to continue to place heavy emphasis on the hearing aid counseling process and understand what the mindset of the patient is. If you suspect that a patient needs additional assistance and you need to refer to a clinical psychologist or therapist, be sure to have that conversation with your patient.
If you are interested in listening to Dr. Andrew Huberman's podcast episode on grief, you can do so by clicking here.
If you are a current or future hearing aid user, give yourself grace. If you need assistance finding a hearing healthcare provider in your area, please send us an email and we will connect with you a trusted hearing healthcare provider.
Connect with the Hearing Matters Podcast Team
Email: hearingmatterspodcast@gmail.com
Instagram: @hearing_matters_podcast
Twitter: @hearing_mattas
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About Dr. Mindy StallerI first met Mindy at my family's private practice in 2012-2013. The first conversation I ever had with Mindy was about career planning, the importance of your "why," and the different settings that make up the hearing healthcare industry (manufacturing, private practice, education, etc.). Years later, Mindy and I still stay in touch. The first conversation I had with her made a lasting impression and positively influenced my own career in hearing healthcare.
Mindy is a hearing aid user and has worn many hats in the hearing healthcare industry. However, she has a passion for training apprentice hearing aid fitters. She reports how much she loves to see the progress they make in 6-12 months time. Proper training, especially in the hearing healthcare industry, impacts patient outcomes! Mindy cannot stress enough the importance of best practices.
Increased Awareness of Hearing HealthcareDuring our conversation, Mindy mentions how excited she is for the current state of the industry, but also for the future of the hearing healthcare industry. Being a hearing aid user herself, she has experienced the evolution of hearing technology (Analog to Digital Technology). We dive into how there is so much more awareness of hearing healthcare than ever before. However, we have a lot more work to do. While we are scratching the surface and our patients are more open to talking about their hearing loss, we have an opportunity to continue to decrease the stigma associated with hearing loss.
Connect with the Hearing Matters Podcast Team
Email: hearingmatterspodcast@gmail.com
Instagram: @hearing_matters_podcast
Twitter: @hearing_mattas
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STOP Selling, Start HELPING: Why Motivational Interviewing is Essential
The one word that describes Dr. Brad Stewart is simple - passionate. Brad believes that better hearing is served through motivational interviewing techniques to ensure trust is built between the provider and the patient. Think back to the last time you went to the doctor and didn't "jive" with the provider. Did they lack empathy? Were they just having an "off" day? Were they rushing through the appointment? Chances are, you got home and said to yourself, "Well, I think I am going to get a second opinion."
In hearing healthcare, we really only have one shot to make sure that the new patients that come to our office for the first time have the BEST experience possible. Why? Because said patient waited 7-10 years to see you, the hearing healthcare provider. If they have a lackluster experience, they may just hang up their hearing cleats and say, "I'll try again in another 7 years." This is not what we want!
What is Motivational Interviewing?The most current version of MI is described in detail in Miller and Rollnick (2013) Motivational Interviewing: Helping people to change (3rd edition). Key qualities include:
- MI is a guiding style of communication, that sits between following (good listening) and directing (giving information and advice).
- MI is designed to empower people to change by drawing out their own meaning, importance and capacity for change.
- MI is based on a respectful and curious way of being with people that facilitates the natural process of change and honors client autonomy.
The In-Office Hearing Aid DemoDuring this episode, Blaise and Brad discuss the importance of demoing hearing technology during the patient's office visit. The in-office hearing aid demo is an essential element of a patient's first visit. One of the reasons office's should implement the in-office demo is because patient's have been waiting YEARS to hear with increased clarity, you want your new patient to leave your office excited about their new hearing world! (Disclaimer: of course, the in-office demo depends on the patients type and degree of hearing loss.)
Brad has strong opinions about the in-office demo and states, "We have the ability during a 90 minute consultation to change that and to let them experience what hearing is like again. And for a lot of these people, it's been half a decade, a decade, 20 years since they've heard normally. And so that's like such an experience, such a light bulb moment. It's a peak experience. It's something they will remember throughout their life this time when they heard well again. And that we would just like for the sake of efficiency or time just wouldn't do that, and wouldn't allow them to experience such a transformative moment, seems crazy to me. And I have a really hard time rationalizing why you wouldn't do that."
A SPECIAL thank you to our partners:
- Sycle
- Weave
- Redux
- Fader Plugs
Connect with the Hearing Matters Podcast Team
Email: hearingmatterspodcast@gmail.com
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Dr. Jackie Phillips joins us to talk about the leading cause of conductive hearing loss - impacted earwax! Dr. Phillip has over 20 years of clinical and leadership experience in the field of audiology. In 2021, she joined SafKan Health as their Vice President of Sales.
From a young age, OtoSet's co-founder and chief technology officer has regularly had to visit his physician for ear syringing to fight excessive earwax buildup. After becoming a biomedical engineer, he invented OtoSet® to solve his own problem. As OtoSet's team of otolaryngologists and engineers began researching and developing OtoSet®, they learned the true scale of this problem and how frustrating today’s earwax removal procedure is for both patients and healthcare professionals.
More than 35 million Americans are affected by impacted earwax, which is the leading cause of conductive hearing loss. Other symptoms can include pain, vertigo, tinnitus, itching, and coughing. Additionally, approximately 60-70% of all damaged hearing aids sent in for repair are simply clogged with earwax or degraded by organic materials. The earwax removal procedure is very common but has seen little innovation over the last 200 years. This has left healthcare professionals with time-consuming, messy, and antiquated options to provide relief to their patients — until now. OtoSet® is the first automated and FDA-cleared ear cleaning device for clinical use, which is available to healthcare professionals now.
Connect with the Hearing Matters Podcast Team
Email: hearingmatterspodcast@gmail.com
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Nicole Behne is an expert in creating workplace solutions for people in business who are hard of hearing.As a marketing executive with a significant hearing loss, she has learned how to adapt to challenging situations in many corporate environments utilizing technology, spatial awareness and educating her peer group on best practices for engaging with her. Nicole is passionate about generating awareness and providing practical solutions to the ever-growing class of business professionals with hearing loss.
It’s not easy to navigate the business world with a hearing loss. It can be exhausting and cause reduced productivity due to depression, social isolation, and listening fatigue. For coworkers it can create confusion, and reduce collaboration.
Awareness, education, and customized solutions are the keys to improving retention and employee engagement with people who are hard of hearing.
Hearing Inclusion creates workplace solutions for people in business who are hard of hearing.
Connect with Nicole:
Website | TikTok | YouTube | Facebook | LinkedIn
Connect with the Hearing Matters Podcast Team
Email: hearingmatterspodcast@gmail.com
Instagram: @hearing_matters_podcast
Twitter: @hearing_mattas
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I can't believe it...
The Hearing Matters Podcast has been raising awareness of hearing healthcare for almost 4 years.
As we celebrate the release of our 100th episode, our team would like to extend our gratitude and thank you for your support! You carve out time in your busy schedule to hangout with us to talk about hearing aids, ear wax, and best practices...that's so cool!
In celebration of our 100th episode, we wanted to reflect on the last four years in the podcasting space. I am a firm believer that podcasting is positively influencing the hearing healthcare industry. Patients can learn about best practices and what to expect at their hearing aid fitting appointment in the comfort of their home.
You see, hearing healthcare and hearing aids don't have to be confusing! In fact, that's one of the many reasons we started the Hearing Matters Podcast ~ to assist patients in making an educated decision regarding their hearing healthcare. It's safe to say we're doing just that.
With 100 episodes released, we've helped people in 90 different countries and 2,235 different cities. What started out as a resource to help patients at the local level turned into a global resource. However, we couldn't have helped this many people without the help of our guests! They are all incredible and we appreciate them dedicating their time. Alone we can't do much. Together we can change the world.
I am looking forward to releasing another 100 episodes. Until next time, Hear Life's Story!
Cheers,
Blaise M. Delfino, M.S. HIS
Founder and Host
Connect with the Hearing Matters Podcast Team
Email: hearingmatterspodcast@gmail.com
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The Hearing Healthcare Model: A Team-Based Approach
This year's World Hearing Day theme was "Ear and Hearing Care for All. Let's Make It A Reality." World Hearing Day 2023highlighted the importance of integrating ear and hearing care within primary care.
Our World Hearing Day Guests:
- Dr. Abram Bailey and Dr. Steve Taddei | HearingTracker
- Dr. Douglas L. Beck Au.D.| Cognivue, Inc.
- Dr. Mark Campbell-Foster | Redux
- Gael Hannan and Shari Eberts | Hear & Beyond
- Dr. Dave Fabry | Starkey Hearing
Dr. Amit Gosalia, AuD, FNAP | AudBoss
In this episode, we discuss:
1. How primary care physicians play an integral role in the hearing healthcare industry.
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The importance of getting your hearing checked.
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The comorbidities linked to untreated hearing loss.
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What companies and providers are doing to create greater access and affordability to hearing healthcare.
With this theme, the communication objectives were to:
- Draw attention of decision makers in governments and civil society groups towards the WHO’s recommendations regarding integration of ear and hearing care into PHC.
- Encourage governments to integrate primary ear and hearing care into training programmes for health care providers at primary level.
- Call attention of primary level health care providers (health workers and physicians) towards the needs of people with hearing loss and ear disease.
- Inform people about the importance of ear and hearing care and encourage them to seek services.
Connect with the Hearing Matters Podcast Team
Email: hearingmatterspodcast@gmail.com
Instagram: @hearing_matters_podcast
Twitter: @hearing_mattas
Facebook: Hearing Matters Podcast
Nicole is an expert in creating workplace solutions for people in business who are hard of hearing.
As a marketing executive with a significant hearing loss, she has learned how to adapt to challenging situations in many corporate environments utilizing technology, spatial awareness and educating her peer group on best practices for engaging with her. Nicole is passionate about generating awareness and providing practical solutions to the ever-growing class of business professionals with hearing loss.
Nicole Behne creates workplace solutions for people who are hard of hearing (HOH). Her work transforms an invisible challenge negatively impacting 12% of America’s workforce into environments where employees are more engaged, included, and productive.
It is not easy to navigate the business world with hearing loss. Studies prove hearing loss can often cause reduced productivity due to depression, social isolation, and listening fatigue in the workplace. As a Fortune 300 marketing executive with a significant hearing loss, Nicole has learned how to adapt to challenging situations in many workplace environments. From board rooms to manufacturing floors, Nicole has learned how to utilize technology, spatial awareness and education to help her peer group achieve best practices when engaging employees who are HOH.
Nicole is passionate about advocating for and providing practical solutions to the ever-growing class of business professionals with a hearing loss disability. Each space and situation present unique opportunities to find efficient and effective ways to navigate the hurdles that affect individuals with hearing loss. She understands the value of a company’s diverse workforce and leads the charge to make sure everyone is “heard.” She has launched Hearing Inclusion to help DEI leaders and HR teams conduct environmental assessments, develop customized plans of action, and produce individualized coaching programs.
Connect with the Hearing Matters Podcast Team
Email: hearingmatterspodcast@gmail.com
Instagram: @hearing_matters_podcast
Twitter: @hearing_mattas
Facebook: Hearing Matters Podcast
Prior to founding AuraFuturity, Andrew had previous experience in international sales, marketing, product management, and general management. Audio has been both of abiding interest and a market he served professionally in these roles. Andrew has been deeply embedded in the hearables space since the beginning and is recognized as a thought leader in the convergence of hearables and hearing health. He has been a strong advocate for hearing care innovation and accessibility, work made more personal when he faced his own hearing loss and sought treatment All these skills and experiences are brought to bear at AuraFuturity, providing go-to-market, branding, and content services to the dynamic and growing hearables, hearing health, and broader communication spaces.
Andrew joins us on the Hearing Matters Podcast to celebrate World Hearing Day. This year's theme is "Ear and Hearing Care for All. Let's Make It a Reality." With this theme, the communication objectives are to:
- Draw attention of decision makers in governments and civil society groups towards the WHO’s recommendations regarding integration of ear and hearing care into PHC.
- Encourage governments to integrate primary ear and hearing care into training programmes for health care providers at primary level.
- Call attention of primary level health care providers (health workers and physicians) towards the needs of people with hearing loss and ear disease.
- Inform people about the importance of ear and hearing care and encourage them to seek services.
On this day, WHO will launch a new training manual - Primary ear and hearing care training manual. The manual will be accompanied with trainer’s handbook and other community resources.
- Ear and hearing problems are among the most common problems encountered in the community.
- Over 60% of these can be identified and addressed at the primary level of care.
- Integration of ear and hearing care into primary care services is possible through training and capacity building at this level.
- Such integration will benefit people and help countries move towards the goal of universal health coverage.
Connect with the Hearing Matters Podcast Team
Email: hearingmatterspodcast@gmail.com
Instagram: @hearing_matters_podcast
Twitter: @hearing_mattas
Facebook: Hearing Matters Podcast
Mark Campbell-Foster is the Director of Audiology Sales and Marketing. He joins Redux with more than 13 years of experience as an audiologist who has worked in both the clinical setting and in the hearing healthcare industry.
Mark has a lifelong history of hearing loss and uses bilateral cochlear implants. As a child, he grew-up with hearing loss and worked with many wonderful audiologists and hearing healthcare professionals that influenced his life for the better. This fueled Mark’s desire to be an audiologist so that he could continue to be a voice and advocate for those with hearing loss. Mark joins Redux with the excitement of being able to bring better hearing care to thousands of patients every day, around the world.
Mark holds a doctoral degree in Audiology from Northeastern University and a bachelor’s degree in Psychology, with a concentration in American Sign Language/Deaf Studies from the College of the Holy Cross.
What is Redux?
Redux is an ultra-efficient evaporation system that leaves hearing instruments sounding their best through complete and verified moisture removal.
Redux Launches NEW @Home Dryer
Redux @Home will achieve complete moisture removal like the Pro models, only in ~2 hours' time @Home where the patient can be most proactive in maintaining their hearing instruments' performance and reliability. Redux has done it again, developed and patented a completely new way of drying to achieve verified complete moisture removal, now @Home for the first time ever.
Redux Launches NEW ProLite for Hearing Care Professionals
The new Redux Pro Lite is the same professional dryer as the Pro with a new place to view data via free Redux app. The Pro Lite Bundle will include a preorder of four Redux @Home dryers to ship in June for the same price as the Redux Pro. The @Home dryer will resell for $399.99.
How does Redux remove all moisture?
- First, Redux pulls a vacuum on the device to reduce the evaporation point of water.
- Liquid turns to gas and is pulled out of the device.
- A valve is opened to introduce fresh dry air into the chamber that pushes the vapors outside the system across a humidity sensor.
- The process repeats until the humidity sensor confirms all moisture is removed.
- The process stops and the amount of moisture removed is displayed on the screen.
Connect with the Hearing Matters Podcast Team
Email: hearingmatterspodcast@gmail.com
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Twitter: @hearing_mattas
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Audiology Services Summer InternshipIn January 2020, Audiology Services received an inquiry from Meghan Okken, an undergraduate student from Bloomsburg University of Pennsylvania studying communication sciences and disorders, most commonly known as speech-language pathology. Meghan was in need of audiology observation hours for her clinical observations course. Observation hours allow students to observe professionals in the communication sciences and disorders field, which assists in their clinical setting decision making process.
When Meghan visited our office for the day, we were impressed with her professionalism and how she interacted with our patients. Following Meghan's visit to our office in January, we held a team meeting to discuss offering Meghan a full-time summer internship position. When we held the summer internship interview in early March, Meghan accepted the position with enthusiasm.
The Importance of the Summer InternshipA few years ago, I (Blaise) was an undergraduate student studying speech-language pathology at East Stroudsburg University of Pennsylvania. It was a requirement to obtain clinical observation hours before graduation. My classmates and I needed 25 speech hours and 5 audiology hours. I was grateful for the supervisors who donated their time and allowed me and my fellow classmates to schedule observation hours in various clinical settings.
Encompassing an understanding of the observation process, I personally wanted to open an internship position for an undergraduate student studying communication sciences and disorders. In addition, I've personally had mentors throughout and following my undergraduate and graduate studies. That being said, paying it forward was important to me. The purpose behind the summer internship position was to provide the opportunity for a student to observe first-hand, the processes and procedures in the private practice setting. These processes and procedures include but are not limited to:
•Scheduling patients
•Rescheduling patients
•Greeting patients
•Otoscopy
•Tympanometry
•Comprehensive audiological evaluations
•Hearing aid clean and checks
•Real ear measurement
•Scheduling/hosting effective team meetings
Connect with the Hearing Matters Podcast Team
Email: hearingmatterspodcast@gmail.com
Instagram: @hearing_matters_podcast
Twitter: @hearing_mattas
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If anyone knows how to build a mobile audiology practice, it's Dr. Brad Stewart!
The buzz word in audiology today is "access." But, what does that mean and how does mobile audiology address this problem? Simple. Hearing care providers are hitting the road and bringing their services to patients in nursing homes, independent living centers, and the like.
Gearing Up to Hit the RoadWhen Brad graduated with his Doctorate of Audiology, he knew he wanted to build a business model that implemented best practices and resulted in positive patient outcomes. What attracted Brad to mobile audiology was the low overheard costs and the ability to make a difference in the lives of the hearing impaired on a personal level.
Brad talks about the importance of letting go of the ego and practicing empathy. When he first started his mobile audiology practice, he reported that he was calling bingo at a few of the nursing homes. You see, Brad didn't care about his title. He cared about reconnecting his patients to their family members and friends.
Making Adjustments in Real Time to the Patient's Hearing AidsBrad had a patient who had a really challenging hearing loss. She wanted to be able to go to different social hours at her senior living community, hang out with her friends, and have conversations while live music was going on, which is a tough situation. The environment she wanted to be in had high ceilings, echo, overall, the room had poor acoustics. Brad visited her community after hours one evening when one of the social gatherings were being hosted. He brought his laptop, connected to her hearing aids, and made adjustments to her hearing aids in real time!
During this "appointment," they had a little audience - a little crowd of people that were all curious what they were doing. They were all gathered around watching Brad make adjustments to this woman's hearing aids, and then seeing her reaction in real time as she was hearing better! The residents that were watching them made statements line, "Oh my goodness, this is incredible!" Brad reports this was a very powerful experience for him and his patient.
The Mobile PracticeYou're a skilled hearing care expert who gets great results for your patients.
BUT you're understandably concerned about third party "insurance" companies who don't pay even close to what you're worth, media that portrays you as the greedy middleman, and ongoing disruption and commoditization from outside forces.
You entered this profession to provide patient care at the highest level, but now you're feeling the pressure to make compromises.
You're looking for something different. Something that lets you provide that extravagant, world-class, ear-to-ear grin level of care...and get paid accordingly.
A good mobile audiology practice with a steady stream of patients consists of 5 simple business systems: Marketing, Education, Conversion, Treatment, and Follow-Up System.
Ready to hit the road and become that hearing care rockstar you know you can be? Apply now and connect with Dr. Brad Stewart. No seriously, start now! Your patients are waiting for you!
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Shari first noticed her hearing loss in her mid-twenties. It has gotten progressively worse since then and she now wears hearing aids every day to hear better. She is lucky to have only mild tinnitus so far.
Shari doesn’t want her hearing loss to define her, but she finds that being open about it can help relieve the pressure of always having to hear everything perfectly. She hopes this blog will serve as an outlet for her experiences and a community for those dealing with similar issues.
She holds an MBA from Harvard Business School and a BS from Duke University.
Passionate Advocate, Author & SpeakerShari is a passionate hearing health advocate and writes and speaks frequently on hearing loss topics.
The hearing loss journey doesn’t come with an operating manual—until now. Shari’s book Hear & Beyond: Live Skillfully with Hearing Loss, co-authored with Gael Hannan, is the ultimate survival guide for living well with hearing loss. Available wherever books are sold.
Documentary Film ProducerShari is an Executive Producer of We Hear You, an award-winning documentary that shines a light on the hearing loss experience. Created during the pandemic, the film strives to build awareness, community and a more inclusive world for all. Watch the trailer here.
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Dr. Jason believes that great service comes with great knowledge. He prides himself with staying up to date on all of the latest technology and treatments to best serve his patients. He also has a specialty in tinnitus management. He is here to help find solutions to your hearing, tinnitus and sound sensitivity needs.
“There is not one perfect technology for everyone. It is our job to find the best technology to compliment your lifestyle and your hearing profile. Through our process, I am confident we can come to that solution.”
Dr. Jason graduated from A.T. Still University in 2010. He started with Audiology Concepts as a student under Dr. Paula Schwartz in 2008. In 2017, he bought the practice and plans to continue the legacy Dr. Schwartz created. You can expect the best experience with friendly and knowledgeable staff.
Jason served as an adjunct assistant professor for A.T. Still University from 2016 to 2019 teaching the tinnitus management course. He has served on several committees, is a Minnesota Sight and Hearing Association board member, was recently elected to The Academy of Doctors of Audiology Board, and serves as president-elect of the Minnesota Academy of Audiology.
When not in the office, you can find Dr. Jason outdoors and spending time with his family and friends.
The full transcript will be available by 3 pm EST on January 31, 2023. We appreciate your patience with the delayed upload.
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Gael Hannan is a renowned humorist, author, and speaker on hearing loss issues. She is a leading international hearing health advocate whose work, which includes awareness programs, dramedy performances and writing, helps people better understand the life with hearing loss – both its impact and to live more successfully.
She regularly writes for hearing-related publications such as Hearing Health & Technology Matters and Canadian Audiologist. Gael’s critically acclaimed first book, The Way I Hear It: A Life with Hearing Loss, part memoir and part survival guide, has helped readers around the world to embrace their own hearing challenges. Hear & Beyond: Live Skillfully With Hearing Loss, her second book, is the how-to guide that she and co-author Shari Eberts wish they’d had earlier in their lives.
Gael has profound hearing loss and is bimodal, using both a hearing aid and a cochlear implant. She and her husband, Doug, aka the Hearing Husband, make their home on Vancouver Island, where they live in hope of visits from their children and grandchildren.
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Dr. Michelle Hu was diagnosed with mild hearing loss secondary to Enlarged Vestibular Aqueduct Syndrome/Pendred Syndrome and fit with bilateral hearing aids shortly after. Her mom was told that she would probably never read beyond a third-grade reading level.
As a result of EVAS, her hearing loss progressed each time she hit her head. This happened in 1st, 3rd and 5th grade, and by age 10 she had profound sensorineural hearing loss bilaterally.
During her senior year of college, she had another sudden drop in hearing. She was sitting in the lobby waiting to have her hearing tested when her mom suggested that perhaps she'd make a good audiologist since she had firsthand experience with hearing loss and hearing aids. She was still unsure of what direction she wanted to go after graduation and this suggestion floored her. Yes, she wanted to help others in a healthcare setting, but she just didn’t have a pull to a specific field. That year, her hearing came back with the help of intratympanic steroid injections, but she was already filling out applications with the goal to attend the Northeast Ohio Audiology Consortium.
It was during her third year in graduate school that she and her classmates started to learn about cochlear implants. One night she was excitedly chatting about CI's with her parents, and they told her that she has been a CI candidate since she was young. They had chosen not to move forward since they were wary of the technology at the time and told Michelle she had adapted and learned how to thrive academically, that they did not feel it was a necessity. Michelle decided to undergo pre-CI evaluations and was implanted later that year. For the first time in a very long time, she could hear her feet shuffle on the carpet, the turn signal of her car, utensils tapping on dishes and leaves rustling with the wind. She could hear and understand conversation in a dark car, on the telephone; her confidence soared. She no longer avoided birthday parties, movie theaters or other social gatherings.
She's since moved across the country from Kent, Ohio to San Diego, California to work as a pediatric audiologist. She doesn't think she would have made such a big move had she not received her first cochlear implant. She did not have the confidence to feel safe walking alone at night or talking on the phone with anyone other than her parents.
About 5 years ago, Michelle had the opportunity to scratch culinary school off of her bucket list. It was THE most difficult listening situation that she chose to subject herself to for a long time (eight months exactly). The tiled floors, stainless steel equipment, appliances, high ceilings, exhaust fans, walls of refrigerators and water constantly running were an educational audiologist's acoustic nightmare! Not to mention, her chef/professor had a heavy French accent! She had him wear her FM system, constantly asked for repetition, asked her station buddy for clarification, and took copious notes. She spilled things, broke dishes, lost fingertips, burned herself - but despite the difficult learning environment, she mastered sauces, broke down poultry and seafood, created menus, plated, garnished, and in her own words, "It was WORTH it!"
Connect with Dr. Michelle Hu by visiting her website.
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**"I hear you, but I don't quite understand you."
"**If your auditory system works like a computer, your ears are the hardware, and your brain is the software. Even when the ears hear normally, errors in the software (the processing) can interfere with understanding or remembering what was heard. This is called Auditory Processing Disorder (APD) and often leaves sufferers feeling isolated and disconnected. Of the approximately 6% of the population struggling with APD, most don't even know it’s a disorder. The good news is that with specialized audiologist help, dramatic improvement in auditory processing is possible.
Dr Angela Loucks Alexander, Audiologist, has spent fifteen years specializing in diagnosing and treating Auditory Processing Disorder (APD), a hearing difficulty with less to do with the ears and more to do with the brain. Despite significantly affecting potential and well-being, many of those affected are unaware of the condition, let alone their treatment options. Angela is the host of Between Two Ears podcast and founder of the Auditory Processing Institute, where she trains audiologists and speech-language pathologists to provide APD services. She has also created an online, searchable map to help clients find the help they need."
Angela Alexander, Au.D., CCC-A, MNZAS, graduated from the University of Kansas in 2010 with a Doctor of Audiology. Angela's passion is in the treatment of Auditory Processing Disorder (APD). Angela was privileged to have been mentored by Jack Katz, Ph.D., a world-leading expert on APD. Learn more about Dr. Katz here. Angela worked with Katz for seven years between 2004 to 2012, building her knowledge and expertise. Listen to her podcast.
Following this, Angela worked as an audiologist in New Zealand for the past decade. She moved to Sunshine Coast, Australia in November 2020.
Her TEDx talk: Escaping the Hidden Prison of Auditory Processing Disorder was the most-watched TEDx worldwide in September of 2021.
With the Auditory Processing Institute, Angela is looking to train her peers in the skills needed to provide effective APD diagnostic and therapeutic options. She aims to double the number of SLP/Au.D. professionals providing effective auditory processing services through the online APD Master Courses by 2022.
Click the links below to review Angela's APD resources:https://www.auditoryprocessinginstitute.com/
https://www.apdsupport.com/
https://linktr.ee/apdsupport
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In this episode, Blaise Delfino speaks with Wendy Harkins Davis, Outreach Director of Pennsylvania Assistive Technology Foundation.
Wendy is responsible for developing and implementing PATF’s housing and outreach activities including managing PATF’s smart home technology projects and working to educate both professionals and Pennsylvanians about PATF’s programs and services.
Wendy worked for eight years in outreach for CaptionCall, a federal phone captioning provider. Her children’s and husband’s hearing loss led her into advocacy for the Deaf/deaf/hard-of-hearing community. Prior to that, she worked in the technology sector for 13 years in software development, project management, and product management. Her work included a 6-month project in Barcelona, Spain developing and executing a training program for the IT department at the Hospital Clinico. She served for over two years on PATF’s Board of Directors and is the Entertainment Chair for the HLAA PA Walk4Hearing.
Wendy and her husband, Evan, live in Malvern, PA. At any given time, there can be between five and eight people living in the Davis home. Wendy’s parents are aging in place with them, and it is a revolving door with their four children who are all in university studies, two in undergraduate and two in doctorate. The entire family is involved with the PA Walk4Hearing, and together enjoy paddle-boarding, skiing, hiking, and endlessly throwing balls for their Labrador, Aurora
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The last five years, Starkey has had the loudest voice in the hearing healthcare industry regarding OTC hearing aids. They wanted to ensure that patients, individuals with hearing loss, and hearing professionals were given the most up-to-date information on policy, and that their voices were heard throughout the process. The day has now come and passed that we have OTC hearing aids. The new regulation was released in August 2022 and then went into effect in mid-November of 2022.
In this episode you will learn:
- The latest news related to OTC hearing aids.
- How hearing healthcare professionals are responding.
- How providers are becoming involved in their community, specifically the Listen Carefully Ambassador Program, to ensure patient safety and satisfaction remain the top priority.
- What one hearing healthcare provider in Ohio did to ensure his licensure was not replaced with a registration.
Do you suspect you have hearing loss and want to know if OTC hearing aids are for you? Well, before you click "add to cart," learn the differences between OTC hearing aids and prescription hearing aids below:
Prescription Hearing Aids:
- For any degree of hearing loss; hearing aid is programmed to the individual hearing loss profile (audiogram)
- For all ages
- Standard and customized options are available
- Return policy is mandated by the state
OTC Hearing Aids:
- For perceived mild to moderate hearing loss
- For ages 18+
- One size fits most
- No state requirements for return policy
Full episode transcript will be available by 12 pm EST
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Matthew Starner of Echo-Norvell Hearing Aid Service in Newark, Ohio, acted swiftly upon receiving news that his Ohio state Hearing Aid Specialist licensure could be eliminated and replaced with a registration. The proposed bill, HB 509, was recommended by the Sunset Review Committee of Ohio, and was made known by the Hearing Healthcare Alliance of Ohio. This news comes at a pivotal time in the hearing healthcare industry where there have been changes to the hearing aid device and service delivery model.
Matthew contacted his Listen Carefully representative at Starkey to review a plan of action in response to the proposed bill. The Starkey team, led by Executive Vice President of Corporate Relations Michael Scholl, convened with a plan to address the importance of licensure as it ensures patient safety and satisfaction. On November 30, 2022, Matthew testified in front of Ohio’s 134th General Assembly.
“Substitute HB 509 has some good ideas; however, the unintended consequences of this bill would greatly hamper the ability of Ohio's hearing-impaired community. By changing the Hearing Aid Dealers and Fitters licensing to a "registration,” Ohio would no longer have hearing aid practices because it would be breaking Federal law. Ohio residents would also not be able to get hearing aids through their insurance plans because you have to have a license to be credentialed,” explains Matthew.
Michael Scholl reports, “Matthew’s advocacy and testimony played a key role in educating elected officials about the importance of licensure. In the end the legislature restored the licensure language ensuring individuals with hearing loss have broad access to qualified licensed hearing care providers. Hearing care is best served in the hands of a licensed hearing healthcare professional.”
Listen Carefully aims to shed a light on all aspects of hearing loss to better inform our leaders as they formulate solutions directly impacting the long-term health of millions of Americans living with hearing loss. Listen Carefully relies on the support of local hearing professionals to make their voices heard with their corresponding state and local lawmakers. In this effort, the campaign has kickstarted a Listen Carefully Ambassador Program to enlist the help of private practice hearing healthcare professionals that are leaders in their communities and are willing and able to make their voice heard.
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Welcome back to the Hearing Matters Podcast! We are excited to bring you a special episode featuring Dr. Dave Fabry, Jake Spano, and Michael Scholl.
Jake Spano, Starkey’s Director of Corporate Social Responsibility, and Michael Scholl, EVP of Corporate Relations, kick off the holiday season by talking to Dave Fabry about Starkey Cares, its Neighbors in Need program, how hearing professionals can participate, and why something as small as the sound of jingling coins can make such a huge impact on a person’s life.
Click here for the link to the full transcript.
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In this episode, Blaise Delfino discusses the benefits of the hearing aid take home demo. After listening to this episode you will learn:
- How to implement the hearing aid take home demo in your practice.
- How the take home demo differentiates your practice when compared to your competitors.
- How the take home demo is a win-win for you, your practice, but most importantly, your patients.
Patients wait an average of 7-10 years to address their hearing loss. They've made the appointment to visit your office, now is the time to help them! As hearing healthcare providers, we need to ensure these individuals have the best experience possible. If they leave their first appointment with paperwork and a few prices written at the top of their audiogram, we have let them down. For the patients who are unsure if they need hearing aids or are unsure if hearing aids will help them, these individuals may benefit from participating in your take home demo program.
The take home hearing aid demo is not for every patient, and we are not recommending or encouraging clinicians to send every patient home with demos prior to purchasing. However, a take home hearing aid demo program can positively influence patient acquisition and your gross revenue.
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People who suspect they have hearing loss wait an average of 7-10 years before they address it. Now, you may be asking yourself, "Why do people wait so long to address their hearing loss?" Oftentimes, it's denial. They think of hearing loss and automatically envision their grandfather's hearing aids from the 70's and 80's. They were big, clunky, and made all sorts of noises. They may think to themselves, "There's no way I have hearing loss. My family and friends just mumble. Plus, I cannot be seen with those big clunky things in my ears! They make so much noise!" However, hearing technology has advanced so much in the past 20 years. They're discreet, stylish, and hardly whistle thanks to feedback cancellation technology!
As a hearing healthcare provider and private practice owner, I've heard it all. Living in the information age, our patients can Google "What hearing aids should I buy," and they're inundated with different styles and brands of hearing technology. With that said, when new patients visit our office, they are aware of the different styles and brands of hearing aids. I always thank them for doing their research prior to their visit. This shows me that they are motivated to address their hearing loss.
When new patients visit your office, they are looking to you, the expert in hearing healthcare, to help them understand speech in complex listening situations. While they struggle to understand speech in simple/quiet listening situations, they really want to engage in the family conversation during the holidays or at their grandchild's soccer game. Reviewing the patients audiometric data and speech in noise scores is an essential part of the appointment. However, what patients are most interested in is "test driving" the hearing technology. As hearing healthcare professionals, now more than ever, it is essential we deliver a first-class experience to new and current hearing aid users.
The in-office hearing aid demo accomplishes the following:
- Patients hear what they have been missing for many years.
- Allows the patient to hear their spouse/loved one's voice with increased clarity for the first time in years.
- Experience how the technology increases speech understanding in noisy situations when competing background is being played in the background.
- Allows the patient to physically touch and feel the hearing aids.
- Assists in the hearing aid recommendation process, specifically the style of hearing aid.
- Ex. If a patient presents with decreased dexterity and vision, they will most likely do best with a custom rechargeable hearing aid.
The primary purpose of hearing technology is to increase speech understanding and decrease listening effort. The majority of the patients I've treated with hearing loss all want to solve one major problem they experience: understanding speech in noise. Consumers today are being bombarded with hearing aid advertisements. As hearing healthcare professionals, we have the opportunity to create brand relevant memories with the in-office hearing aid demo.
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In this episode of the Hearing Matters Podcast, Blaise Delfino interviews pediatric audiologist, Dr. Kelsey Kerkhove. Originally from the midwest, Dr. Kerkhove attended Purdue University for her undergraduate training, majoring in Communication Sciences Disorders.
During this episode Blaise and Dr. Kerkhove discuss:
- Why Dr. Kerkhove chose to specialize in pediatric audiology.
- How empathy is essential when telling parents their child presents with hearing loss.
- How to tell parents their child presents with hearing loss and next steps.
- The importance of the team approach between the pediatric audiologist, speech-language pathologist, and the parents.
- How remote microphone technology enhances a child's overall listening experience and speech-language development.
- Dr. Kerkhove's support materials for patients whose child was recently diagnosed with hearing loss.
She stayed at Purdue to complete her Clinical Doctorate in Audiology and then went back home to Cincinnati, Ohio to complete her pediatric residency at Cincinnati Children’s Hospital. That’s where she found her passion for pediatric audiology and family centered care.
She now resides in sunny Southern California and practices at a large medical center where she sees children of all ages, backgrounds, and social circumstances.
She loves what she does, but wanted to find a way to connect with families outside of the walls of the clinic or hospital, which led her to creating her online platform that discusses all things pediatric audiology. Click here to visit Dr. Kerkhove's website and schedule your free, 15-minute consultation! Was your child recently diagnosed with hearing loss but you're having difficulty understanding the test results? Dr. Kerkhove can help!
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Battling Strong Economic HeadwindsIf you’re a private practice owner, chances are you’ve navigated a business during strong economic headwinds. Running a business during the COVID-19 pandemic was exhausting. I still remember March of 2020 like it was yesterday. Our team was standing in the waiting room talking about the coronavirus and how it was rapidly spreading across the United States. Pennsylvania’s governor reported that all non-essential businesses are encouraged to shut down for 2-weeks to slow the spread. Now, we couldn’t fathom closing our practice for two weeks straight – we’d ever only take 1-week vacations, so this was concerning to us because we wanted to make sure that our patients still had access to us. However, our patient’s health and safety are always #1, so we shut down for the recommended 2-weeks. Well, 2-weeks turned in to almost 3.5 months of being shut down. It was during this time of shut down our team could have given up. However, we banded together to ensure everyone was healthy, safe, and that our patients were being kept in the loop, if you will. Navigating a small business during the COVID-19 pandemic was not easy, but it all came down to teamwork, leaning into vulnerability, and practicing transparent communication. I personally know the anxiety and fear that many private practice owners experienced during the pandemic.
Are We Headed Towards a Recession?
Recovering from the pandemic was hard enough, now numerous financial analysts and institutions are reporting that a recession is inevitable. Chances are, you and your business partners are aware of these strong economic headwinds, and your employees know the GDP has been down for two consecutive months. So, now what? Do we just start panicking and believe that the sky is going to fall? Absolutely not. A calm sea never made a skilled sailor.
I know what it is like to navigate a business during unprecedented times. I know what it is like to lose sleep over making payroll. I know what it is like to cut your pay in half so you can pay your employees and vendors. Countless media outlets continue to share the doom and gloom of an impending recession. However, our goal with this “business best practice series,” is to decrease the anxiety that fellow private practice owners are experiencing, and offer real-life, data-driven decisions that can be implemented today to safeguard your practice against these strong economic headwinds.
What Can Our Practice Do Today?
- Review Variable Costs
- Leverage Technology
- Review KPIs and Focus on Patient Retention and Acquisition
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In 2016, April was diagnosed with Otosclerosis, a form of hearing loss caused by an abnormal growth of the bone in the middle ear.
It started off mild/moderate, however, it is now moderate/severe and is progressively getting worse. She relies on hearing aids every single day.
April aka @hardtohearit has used her hearing loss journey as a way to spread awareness and connect with other people in the hearing loss community. Her goal is to help as many people struggling with their hearing loss.
**Connect with April on Social Media
Instagram:** @hardtohearit
Website: Hearing Loss | Hard to Hear It
Purchase Her Hearing Journals: April's Online Store
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It's true. Running a private audiology practice can be hard. Heck, running any small business is hard! However, when you lean into mentorship and surround yourself with like-minded individuals, this is when business owners experience the growth they've been looking for.
In this episode, Blaise Delfino interviews Dr. Amit Gosalia, co-founder of AudBoss.
About AudBoss
AudBoss: Private Practice Owners is a private Facebook group for 850+ private practice OWNERS (Audiologists and HIS) to inspire, support and learn from one another. We are focused on improving business efficiencies and promoting best practices in the hearing industry.
The annual AudBoss Private Practice Summit is open to anyone interested in learning more about private practice. Whether you’re a seasoned veteran with years of knowledge to share or a newbie dreaming of someday owning your own clinic, we invite you to JOIN US and see what all the buzz is about!
**AudBoss Founders
Dr. Amit Gosalia**
Dr. G, as his patients call him, started his hearing career working for a hearing aid dispenser in Phoenix. After realizing there had to be some form of didactic education and theory behind the hearing system, he jumped into Audiology. He received his M.S. from Arizona State University, and 4 years later, his Au.D. from AT Still University, where he subsequently taught the Amplification course on site for the Au.D. students.
His leadership in Audiology began when he joined a licensure committee and quickly learned the struggles of our profession. He became the chair of the Arizona political action committee for audiology, and then ran, and was elected President of the Arizona Speech-Language-Hearing Association in 2006. He joined Audiology Clinic, Inc in Vancouver, WA in 2008, and then purchased it with his wife in 2012. Within 4 years, he and his wife had almost tripled their business, and decided to move back South for more sun! They sold the practice in 2017, and moved to Los Angeles, where Dr. Gosalia joined West Valley Hearing Center.
Dr. Gosalia is board certified by the American Board of Audiology (ABA), and is a member of the American Academy of Audiology (AAA). He served a 3-year term on the Board of Directors for the ABA in 2012-2015 and has served as Chair of the AAA Marketing sub-committee.
April Royan, M.A.April is the founder of AudBoss, a private Facebook group for private practice owners to inspire, support and learn from one another. April graduated with a Bachelor of Arts in Audiology from Illinois State University in 2001 and a Master of Science in Audiology from the University of Illinois at Champaign-Urbana in 2003. She began her Audiology career in Naples, Florida at a busy ENT practice before working for Sonic Innovations as a Regional Training Manager for the Southeastern United States and Puerto Rico. In 2009, she opened her private practice, Decibels Audiology, which she and her husband Mark built to three locations, dozens of employees and hundreds of headaches before gloriously cashing out and selling the practice in 2019. Following her “retirement” from clinical practice, April and her family relocated to the Northeast Kingdom of Vermont, settling in the tiny town of Craftsbury on a 40 acre farm. When she’s not raising her children, chickens or piglets, she and Mark are boiling maple syrup for Royan Family Farms, LLC
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Email: hearingmatterspodcast@gmail.com
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The Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by Blaise Delfino, M.S., HIS, and his father, Dr. Gregory Delfino, Au.D., CCC-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss at Audiology Services in Bethlehem and Nazareth, PA.
The Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by Blaise Delfino, M.S., HIS, and his father, Dr. Gregory Delfino, Au.D., CCC-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss at Audiology Services in Bethlehem and Nazareth, PA.
Tele-Audiology: Creating Greater Access to Hearing HealthcareTeleHear will allow you to video chat with an audiologist who can help assess your needs and offer any needed advice, including assisting with programming or troubleshooting hearing devices.
TeleHear is the practice of using telecommunications technology to evaluate and care for patients with hearing aids at a distance. Visits are done using video conferencing over the internet. The patient and audiologist communicate using an application designed for the purpose. The patient may participate using a personal computer with a webcam or smart mobile device with a built-in video camera.
TeleHear is a great way for patients to get specialty care especially if they are unable to leave their home due to injury or illness.
What are the Benefits of TeleHear?
- Less exposure to illness
- Save time and money from commuting
- Hearing aid adjustments made in your home environment
About Dr. Kristy Lowery
Dr. Kristy Lowery, Ph.D., CCC-A, FAAA has over fifteen years of experience helping patients of all ages in a variety of settings including ear, nose and throat clinics as well as in private practice. She is a Fellow in the American Academy of Audiology and holds a Certificate of Clinical Competence from the American Speech Language and Hearing Association. Dr. Lowery received her undergraduate degree from Millsaps College in Jackson, Mississippi and received a Master’s Degree in Audiology and her Ph.D. in Speech and Hearing Science from the University of Tennessee, Knoxville. Her area of interest and specialty is in the diagnosis and treatment of hearing loss. Most of her clinical research was in the area of amplification, specifically looking at noise reduction technology in hearing aids as it relates to the objective and subjective outcomes of hearing aid users.
Dr. Lowery has been recognized for multiple awards and honors, including the Mary Whiton Caulkins Award for Outstanding Undergraduate Research and the James Jerger Award for Excellence in Student Research. One of her published manuscripts was named “The Best of Audiology Literature 2007,” by Gustav Mueller. She also served as a member of a collaborative audiology advisory board through Ear Q in 2013. Dr. Lowery holds a license in every state.
Outside of work, Dr. Lowery enjoys spending time with her husband and two daughters. She enjoys cooking, reading, and is a self-proclaimed fitness junkie, who can often be found in the kitchen trying to figure out how to make eating healthy more delicious (and convince her kids of it!). She also enjoys live music as well as watching college football (go Vols!)
Before You Listen to This EpisodeHello there! I'm Blaise Delfino, host of the Hearing Matters Podcast! I want to thank you for donating your time and listening to this episode. If you've listened to previous episodes, you will notice this one is a little different. You see, there's been a lot of changes in my life that I wanted to share with our listeners and my patients at Audiology Services. Before sharing new journey, I wanted to bring you back to where it all started. I am where I am today because of the experiences I had the tail end of high school and college (undergrad and grad).
I am genetically predisposed to hearing healthcare. My parents are hearing healthcare providers and started a private audiology practice over 20 years ago. It's safe to say almost every dinner table discussion was centered around hearing healthcare. I knew about compression and digital processing at the age of 10. I know, not the most riveting conversation when you're a child. However, it is because of these conversations and my life experiences I have been able to help patients Hear Life's Story. Treating Patients at Audiology ServicesI graduated with my Master's in Communication Sciences and Disorders. During my commencement speech I told my fellow colleagues that we have all put in our "10,000 hours" to deliver patient centered care. Following graduation, all of my classmates had secured positions in different clinical settings. When asked what my plans were following graduation and what setting I would be going in to, I responded, "Well, I won't be getting my CCC's. I'm going to work at Audiology Services and build Fader Plugs."
You see, it was at this time I was not sure I was making the right decision. Mentors, friends, and family members asked if this was what I really wanted. In my heart of hearts, I knew this was the right decision.
Five years later, Audiology Services is continuing to serve the Lehigh Valley with two locations in Nazareth and Bethlehem, Pennsylvania. I thoroughly enjoyed my full-time position at Audiology Services. It was during this time I had the opportunity to interface with patients and work with them throughout their new hearing journey. Many of my patients trusted me with their hearing weeks after I graduated from graduate school. Living in the Lehigh Valley they have many treatment options. However, they chose and trusted Audiology Services. That is a sacred trust and I always wanted to ensure they received 110% from us.
The Phone Call I Will Never ForgetIt's 6:00 p.m. on a Sunday. My wife and I are both home with the flu. We're eating Chick-fil-A and all of a sudden, my phone starts ringing. It's a Minnesota area code. I think to myself, "Who could this be calling me from Minnesota? On a Sunday?!" I answer the phone. "Hello, this is Blaise." "Hi, Blaise. It's Brandon Sawalich with Starkey. I understand you want a little bit of a challenge and want to make a greater impact in the hearing healthcare industry." I have always admired Brandon's leadership style and his passion for hearing healthcare. It was during this call I said, "Brandon...we're going to help a lot of people."
Today, I am the Director of Professional Relations at Starkey. I would not be in this position if it were not for my patients who trusted me with their hearing all these years. Thank you. Hear Life's Story!
About the Hearing Matters PodcastThe Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son, Blaise Delfino, M.S. – HIS, and Dr. Gregory Delfino, Au.D., CCC-A, who treat patients at Audiology Services in Bethlehem and Nazareth, PA.
Growing Up with Hearing Loss
On this episode, Blaise Delfino interviewed Nolan Gardner. Nolan was born profoundly deaf with bilateral profound hearing loss. He was diagnosed at six months old, received hearing aids at seven months, and because the hearing aids provided little benefit in helping him develop speech, his mom opted for him to get a cochlear implant when he was three.
Nolan competed on the hit show "American Ninja Warrior" in 2016.
What’s new in hearing aids? Which one is right for me? Can they relieve my tinnitus? And aren’t they all the same? Dave Fabry, Ph.D, Archelle Georgiou, MD, and Jamie Myers, Au.D. answer these questions and more in this special Better Hearing Month podcast.
About the Hearing Matters PodcastThe Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son, Blaise Delfino, M.S. – HIS, and Dr. Gregory Delfino, Au.D., CCC-A, who treat patients at Audiology Services in Bethlehem and Nazareth, PA.
On this episode, Blaise Delfino interview Dr. Hannah Galloway and Dr. Natalie Phillips from Audiology Center of Northern Colorado.
May is Better Hearing and Speech Month! Our team (and fellow audiologists/hearing care professionals) have the opportunity to GIVE the gift of hearing every day! On this episode, we celebrate Better Hearing and Speech Month with Bob Burg! For our fellow hearing care professionals and private practice owners, this episode is for you!
Can a subtle shift in focus really make that big of a difference in your business? And, when combining this shift in focus with five proven Laws of Success, can your business really become a lot more fun; a lot less stressful; and much more beneficial to your clients?
Our guest says, “Absolutely, yes!”
Bob Burg is a sought-after speaker at company leadership and sales conferences sharing the platform with everyone from today’s business leaders and broadcast personalities to even a former U.S. President.
Bob is the author of a number of books on sales, marketing and influence, with total book sales of well over a million copies. His book, The Go-Giver, coauthored with John David Mann, itself has sold over a million copies and it has been translated into 29 languages.
His and John’s newest parable in the Go-Giver Series is The Go-Giver Influencer.
Bob is an advocate, supporter and defender of the Free Enterprise system, believing that the amount of money one makes is directly proportional to how many people they serve. He is also an unapologetic animal fanatic, and is a past member of the Board of Directors of Furry Friends Adoption, Clinic & Ranch in his town of Jupiter, Florida.
The Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by Blaise Delfino, M.S., HIS, and his father, Dr. Gregory Delfino, Au.D., CCC-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss at Audiology Services in Bethlehem and Nazareth, PA.
On this episode, we interviewed Gail Ehrens, a first time hearing aid user and speech-language pathologist with 50+ years of working with patients!
About the Hearing Matters PodcastThe Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by Blaise Delfino, M.S., HIS, and his father, Dr. Gregory Delfino, Au.D., CCC-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss at Audiology Services in Bethlehem and Nazareth, PA. In this episode, Blaise discusses a writer’s journey to better hearing with Audiology Services director of communications Merry Sue Baum, BA.
The Journey Begins
Ms. Baum started wearing hearing aids at age 50. The audiologist fitted her with only one hearing aid, which wasn’t very helpful. After her husband passed away, she thought that perhaps she could have his hearing aids refitted to her needs. She called a number of audiologists, but they all told her buy new ones. Audiology Services was the only audiology practice willing to refit the used hearing aids. They put new receivers on them and reprogrammed them to her specific hearing needs.
An Expansive Career
As a writer, Ms. Baum needed to be able to hear very well. Her career was mostly as a writer at a medical university. An interview with a physician would usually only last about 15-20 minutes, since doctors are busy, and being interviewed for an article is at the bottom of their list of priorities. You get on one chance to interview a physician, so you need to be able to hear.
On the Go
When she wore only one hearing aid and went to a concert, a play or out to dinner, Ms. Baum would take it out. “It only amplified the noise around me,” she says. “I could hear better without it. Basically it was useless in those situations,” she says. “Now with two hearing instruments that can be adjusted in various environments, my hearing is enhanced, and the background noise is reduced. It’s absolutely wonderful.”
Moving Forward with Hearing Technology
Ms. Baum says she has always wanted to hear and was not concerned what others thought about her needing hearing instruments. She advises anyone who is suffering from a hearing loss to get hearing instruments. As an avid concert goer, she loves having her iPhone synched to her hearing aids. At a concert she can put the instruments on the music setting. That tells the microphones in the hearing aid to focus on everything around the user, which enhances the sounds of the music.
Fitting Your Brain with Hearing Technology
Most people don’t realize that we hear with our brains, not our ears. Without hearing aids, a person with hearing loss has to struggle to hear and to understand the sounds round him/her, which fatigues the brain. People with untreated hearing loss are also at higher risk for anxiety, depression, cardiac problems, diabetes, and a host of other chronic conditions.
All About Comfort
The first hearing aid Ms. Baum had was a custom in-the-ear model, which she didn’t like. “It felt like I had cotton in my ear,” she says. The behind-the-ear instruments she has now are so comfortable that she forgets they are in. She has gone in the shower or to bed with them still in her ears. There is a learning curve, however, Ms. Baum says it’s well worth the time it takes to get used to wearing hearing aids.
Misinterpreting Speech
One of the most important things about being able to hear is to not only understanding others’ words, but also the intonations in someone’s voice. It can make all the difference in interpreting not only the meaning of the words, but the intention of the words. For example, is someone teasing the other person or being sarcastic?
About the Hearing Matters Podcast
The Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic of hearing loss. The show is hosted by father and son, Dr. Gregory Delfino, Au.D., CCC-A, and Blaise Delfino, MS, HIS. They treat patients with hearing loss at Audiology Services in Bethlehem and Nazareth, PA.
In this episode, Blaise Delfino speaks with Dr. Achin Bhowmik, chief technology officer at Starkey Hearing Industries.
Engineering Background
Dr. Bhowmik earned a doctorate in engineering and served as vice president and general manager of the perceptual computing group at Intel Corporation. When Starkey’s president Bill Austin asked Dr. Bhowmik if he wanted to create technology that help make people’s lives healthier, he jumped at the chance. He moved to Starkey.
Computers that Understand the World
At Intel, Dr. Bhowmik’s job was to create machines and computers that recognize a person’s face, his/her voice, the surrounding environment, people, and sounds and make sense of it all. Improving people’s hearing is and always will be the number one priority at Starkey. Improving people’s hearing is and always will be the number one priority at Starkey. He brough that technology and his expertise to Starkey to help people understand each other better and connect with the world. Starkey is tapping into the most advanced machine learning and artificial intelligence algorithms to do a better job of amplifying sound. The newest hearing technology from Starkey makes 55 million adjustments every hour. The instruments decipher the cacophony of sound waves and turn them into what’s meaningful to the wearer. It also determines what should and shouldn’t be amplified.
Keeping People Safe and Healthy
In addition to providing the best, most natural hearing possible, these new hearing aids act as a health monitor. Starkey’s newest hearing aids are the only ones that sense when a person falls and subsequently alerts his/her loved ones. It also tracks the wearer’s physical activity and his/her social engagement. Both of these activities help keep a person healthy and cognitive.
A World of Information
The new hearing instruments can also translate between 27 languages and acts as a personal assistant. The wearer can ask the hearing aids questions and get answers spoken directly into his/her ears. It can also be set to remind the wearer that it’s time to take medication or other important tasks. Starkey is transforming hearing aids into multifunctional devices.
Ears are the New Wrists
With the increased awareness of the benefits of physical activity, many people are buying wrist watches that calculate the number of steps taken in a day. The new Starkey hearing instruments also tally the number of steps but there are no false positives. A person wearing a watch often moves his/her arm around and additional steps that weren’t really taken are added to the total.
The Value of Hearing Healthcare Professionals
Dr. Bhowmik says getting OTC hearing aids is not wise. It takes a trained professional to properly fit hearing instruments. Even the patient’s facial expressions and reactions are important to the professional doing the fitting. It’s also important the wearer learn to use all the technology available with the help of a hearing healthcare professional.
In this episode Blaise Delfino talks with Dr. Dave Fabry, Chief Innovation Officer at Starkey.
His Journey to Audiology
Dr. Fabry planned to be a veterinarian, however, he found his fellow students in the pre-vet curriculum to be extremely competitive. He learned of a discipline known as experimental psychology while doing the job of a chinchilla tester in college. The anatomy of the chinchilla’s ears is very similar to that of human ears. While he was a master’s student at Mayo Clinic, he worked with patients who had hearing and balance disorders. That’s when he decided to go into audiology. He wanted to help patients. He went on to get a PhD and became a researcher.
Patient Driven Focus
Dr. Fabry says inventions only become innovations when they make an impact on the market. The features most people want from hearing aids is audibility for speech and sound quality, in quiet and listening environments; reduction in background noise, using noise suppression and directional microphones; and spatial awareness. Clinicians can test patients’ spatial awareness by having the patient close his/her eyes and move around quietly and ask the patient “Where am I?” For patients with low visibility, the inability to locate sound can be life threatening.
Helping the World
Dr. Fabry is licensed in Minnesota, Florida and Rwanda. He has traveled to Rwanda to help people there by providing hearing instruments. Many people there get malaria and are treated with quinine. Quinine is ototoxic, so even many children have significant hearing loss. In addition to providing hearing aids, Starkey goes into countries and develops a community of support. Wearers have a place to go to learn how to change batteries and care for their aids. Nevertheless, in most countries, even if people have a hearing insurance benefit, only 50 percent of them wear hearing aids. There is still a stigma surrounding hearing loss.
Speech in Noise
Patients usually first notice they’re having a hearing problem when they are in noisy environments. Dr. Fabry says he advises all clinicians to do speech in noise testing. Many say they don’t have time; however, it is imperative to a proper fitting to do speech in noise testing, along with quiet testing.
Automatic classification of noise by the hearing aids is only 80 percent effective. By giving the patient the ability to choose which sounds he wants to hear via an app, it closes the gap of the remaining 20 percent. The hearing instruments scan the environment for speech and noise at the rate of 55 adjustments every hour. During the pandemic, Starkey hearing instruments helped patients hear someone who was wearing a mask.
Telehealth is Born
In the early ‘90s Mayo Clinic in Minnesota set up a secure teleconferencing system that allowed clinicians to speak to colleagues at their institutions in Florida and Arizona. During the pandemic, when audiologists were considered non-essential and were shuttered, many used telehealth to help their patients. Minor adjustments to hearing aids make up a third of patients in audiology practices. Telehealth appointments can take care of these. Patients on vacations or patients who don’t go out in bad weather can always use telehealth. Family members and caretakers can be present during a telehealth visit. During the pandemic patients with profound hearing loss, who rely on lip reading, could talk to their audiologists via the computer and be able to see the providers’ lips. Dr. Fabry encourages all clinicians to use telehealth when it’s appropriate. In person appointments are still necessary for first fittings and follow ups and for many other patients, however.
About the Hearing Matters PodcastThe Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son, Blaise Delfino, M.S. – HIS, and Dr. Gregory Delfino, Au.D., CCC-A, who treat patients at Audiology Services in Bethlehem and Nazareth, PA.
On this episode, Blaise Delfino talks with Dr. Sarah Burdak, Chief Audiology Officer at Starkey Hearing.
A Quarter Century of Care
Dr. Burdak has been an audiologist for more than 25 years. She had chronic ear infections as a child and eventually had hearing loss in her left ear. That’s what led her to the field. She loves the combination of science and patient care. She says no two patients and no two hearing losses are the same.
Turning Ideas into Products
Dr. Burdak works primarily in research and development. She gets input from patients on what they need and translates that into meaningful products that serve real problems that people with hearing loss are experiencing. She particularly likes working with veterans. The most common service-related health problems of veterans are tinnitus followed by hearing loss. “Starkey is changing the dynamics of hearing technology by making devices that people actually want to wear.
Educating the Public
Most people wait for seven to ten years before seeking help for a hearing loss. The stigma associated with wearing hearing aids is a large part of the problem. They are no longer the large, ugly devices that no one wants to wear. Starkey focuses on getting the message out that hearing aids are now small with state-of-the-art technology. The company has the newest videos on the internet and works with other media outlets to let people know all the advantages of the latest hearing technology.
The Benefit of Telehealth
Dr. Burdak says COVID-19 taught hearing healthcare providers that telehealth is no longer a convenience, but a necessary part of the practice of audiology. She says research has shown that one in three people experiencing hearing loss would have addressed it sooner if telehealth had been available. It is also important for elderly people, those who may not have transportation and for caregivers who have jobs in addition to caring for loved ones. She stresses however that initial appointments must be done in person.
Helping Vets
Dr. Burdak says veterans need state-of-the-art technology with all the accessories possible. Besides tinnitus and hearing loss, many vets suffer from other maladies including PTSD. They have a greater incidence of cognitive and memory impairments, chronic pain, fatigue, depression, anxiety, and vision problems. It is important the veterans and their families learn about all of the technology available to them.
OTC vs. Audiology-issued Hearing Aids
Dr. Burdak says it’s imperative that people with hearing loss do not buy over-the-counter hearing instruments but see a hearing healthcare provider. Hearing aids are a medical device that need to be fitted by a professional. Hearing loss can be caused by medical conditions that could result in total hearing loss if not addressed. OTC hearing aids may have unintended consequences that can make a person’s hearing worse.
About This Episode
Dr. Georgiou believes that patients should take an active role in their own healthcare, not only when they have an acute or chronic illness or when they’re dying, but at all times. When patients are fully engaged, she says their outcomes are better. She believes that is true with hearing healthcare as well. The ear is a vascular organ, which means it requires a blood supply. Factors that affect your other vascular organs, like your heart, kidneys, and brain can also affect your ears. There is an overlap between these organs. If you have diabetes, for example, a high blood sugar can be toxic to your ears. We know that untreated hearing loss is also linked to cognition issues, a higher risk of falling and numerous other chronic illnesses.
Primary Care Physicians have a Role
Most primary care physicians do not refer their patients to an audiologist for a regular hearing exam. One of the most important reasons they don’t is that they generally don't have the expertise to understand the nuances of hearing loss. They certainly don't have the equipment or the expertise to diagnose it, and they don't have the expertise to treat it. We live in a world of specialty care. When primary care physicians recognize that someone has difficulty hearing, they should refer that person to an audiologist. Primary care physicians do not need feel that they need to diagnose or treat it. But they should be asking, “Are you having difficulty hearing?” And if the answer is yes, and it will be in the majority of people 70 and older, that individual should be immediately given a referral to a hearing specialist.
Informing the Primary Care Physicians
Audiologists should continue to educate PCPs on the interfaces between hearing and overall health. They need to understand that a patient who has hearing impairment, even a mild hearing loss, makes that physician’s life more difficult. Office visit will be longer, they’ll need to repeat what they say, and the patient may not understand the treatment plan. Many studies show that even people with mild hearing loss can't hear if an individual’s voice is directed away from the patient. They may call back for more questions about refills, how to take their medications, etc. Appealing to the selfish side of physicians who want their practices to run more efficiently by telling them what's in it for them.
Listening to the Patient
How important is it for hearing healthcare providers to truly listen to their patients and understand what their needs are? It's important to listen because you will be more successful as a professional. You can tailor your treatment plan to what's most important to that individual. Unless a care plan meets their needs and their lifestyle, and unless they go home owning the device, the experience, and the accountability of using a device, they're not going to use it. Listening is the pathway to good outcomes.
Looking to the Future
Dr. Georgiou would like to make hearing healthcare an integral part of overall health care. That means making sure the traditional medical industry, the primary care physicians and others in that world, recognize how important hearing is to a patient's overall health. Equally important is that audiologists and hearing professionals recognize that they have to be a part of the overall health care system. After gaining an individual’s trust, change his/her life by diagnosing hearing loss, fitting him/her with a device, use that moment of trust to address other issues that are important to his/her health. Learn how to monitor their blood pressure, not because you're going to treat it, but because one in three people with hearing loss have hypertension, and many are undiagnosed. Send them back to the PCP.
The Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son - Blaise Delfino, M.S., HIS, and Dr. Gregory Delfino, CCC-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss at Audiology Services, located in Bethlehem and Nazareth, PA.
In this episode, Blaise discusses over-the-counter hearing aids and Medicare benefits for hearing instruments with Michael Scholl, chief compliance officer and vice president of corporate relations at Starkey.
The Beginning
Talk of OTC hearing aids started back in 2016-2017 when President Trump signed the FDA Reauthorization Act. The FDA was to create an OTC category by August of 2020. In October,2021 the FDA finally released the draft of OTC hearing aid regulations that is available for public comment over the next 90 days. The public comment period concludes on January 18, of 2022. The FDA will take all of those public comments into account, and then promulgate a final rule. By summer of 2022, we will see a final OTC regulation, and it will go into effect 60 days after they finalize that rule.
More Harm than Good?
There are a few safety concerns about the OTC aids. The auditory industry, consumer groups and audiologists are asking for the aids to have a maximum output of 110 dB and a maximum gain of 25 dB. In the proposed regulation, the max output could get to 120 dB. The difference between 110 and 120 is significant and could cause damage to someone’s hearing. Also, consumers need to clearly understand who and where there is enforcement over the hearing aids. Only those over 18 should be able to purchase these hearing aids.
Medicare Coverage
As Congress looks to pass the Build Back Better law, there are two things the hearing healthcare industry has to focus on. The first is to get Congress to get the bill in the best possible shape before it goes to a vote. Once it is passed, it goes to the Centers for Medicare and Medicaid will write part of the language of the law. There are a few items that are really important. First, a hearing aid is a prosthetic, not durable medical equipment. A hearing aid is not a cane, it's not a walker, it's not a one-time product. it's a medical device that is continually fine-tuned. Number two is that the hearing aids are exempt from competitive bidding. And third is that an audiologist and a hearing instrument specialist can provide the help to Medicare recipient.
Listen Carefully
This fall, Starkey launched Listen Carefully. People can find out what's happening with Medicare coverage and OTC hearing instruments in Washington. The public comment period is happening now. People can write comments, and there are draft comments people can use and add their own thoughts. Starkey works very hard to educate legislators at the state and federal level. Michael encourages all audiology practices to get involved at the local level as well. Hearing healthcare is a non-partisan issue. Everyone everywhere wants people to understand that untreated hearing loss dramatically affects overall health.
A New Era
Michael says he believes one day soon that the hearing healthcare industry will no longer be on the defensive. He believes there will be more access to hearing healthcare and people in need of help will get it.
The Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son, Blaise Delfino, M.S. – HIS, and Dr. Gregory Delfino, Au.D., CCC-A, who treat patients at Audiology Services in Bethlehem and Nazareth, PA.
How was your Thanksgiving? That’s the question that most people are hearing from friends and co-workers, now that the holiday is over. This year’s turkey day was exceptionally good for me. A total of 15 of my relatives, including four little ones and two babies, shared the fun and the feast. Before we dug in, we each listed the three things we’re most thankful for. Family and friends topped the list of course, followed by everything from being blessed with good health and being lucky to have an enjoyable job to being grateful for disposable diapers.
After the holiday was over, and I was once again alone in my home, I started to think about all the sounds of the Thanksgiving season. First there’s the doorbell. The sound of the “ding-dong” is a welcome one. It means the guests are starting to arrive, and the festivities are about to begin. Then I thought about the Macy’s Thanksgiving Day Parade. We all crowded around the television and oohed and ahhed at the Rockettes and the gigantic floats and balloons. Sure, there’s closed captioning, but imagine not being able to hear the music from the newest Broadway show or Michael Bublé crooning his latest hit. After the parade, the guys turned on the football game. What would the day be if we couldn’t hear the cheers, the boos, and the actual grunts from the family room as their team scored a touchdown or fumbled?
Let’s move to the kitchen where the ladies were gossiping, basting and test-tasting. Finally we heard the long-awaited “ping” from the oven signaling the turkey was done. That meant it was time to call everyone to the table. The clatter of silverware, the request to please pass the gravy and the stories being retold of past Thanksgivings were music to my ears. Eventually there was silence. I welcomed that sound, since nothing signifies satisfaction better than a room-wide silence during a delicious meal. I knew people were stuffing themselves with stuffing.
After dinner there was the usual clanking of plates as they were put in the dishwasher, people on the sofa complaining of gluttony, and this year, the sound of Uncle Bob snoring in the lounger.
You’re Thanksgiving sounds may not match all of mine, but you get the idea. The ability to hear is a tremendous blessing. So are the hearing instruments and audiologists who fit them. Without hearing aids, I’d still enjoy Thanksgiving, but I’d miss so much. I’d hear bits and pieces, here and there, but it would be like an incomplete puzzle; I wouldn’t get the whole picture. What a shame that would be. Truly.
So next year, when we all list what we’re grateful for, I’m putting hearing instruments and my audiologist at the top of my list. Number two will be family and friends. And number three? You’ll have to tune in next year to find out!
About the Hearing Matters PodcastThe Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son, Blaise Delfino, M.S. – HIS, and Dr. Gregory Delfino, Au.D., CCC-A, who treat patients at Audiology Services in Bethlehem and Nazareth, PA.
On this episode, Blaise and Dr. Delfino interview Matt Deller, the founding director of the Sounds of the Southwest Singers community choir (SSWS) and the Sounds of the Southwest Chorale (SSWC) from Glendale, Arizona.
About Matt DellerMatt has had many opportunities conducting prestigious groups in impressive locations. In 2010, he made his international conducting debut at the American Cathedral in Berlin, Germany. He also had the privilege of conducting the Arizona Musicfest orchestra during their 2012 season. Matt had the honor of conducting on board the USS Missouri, at Pearl Harbor, HI. He conducted a selection with the Continuo Arts Festival Chorus during High Mass at St. Peter's Basilica in Vatican City. He also directed the SSWS in a solo performance at the Church of St. Mary Magiore in Assisi, Italy. Matt also had the pleasure of conducting two performances in England at the All Saints Church in Dulwich and at Southwork Cathedral, in London. Probably his most memorable and emotional moment was conducting the Battle Hymn of the Republic on July 4th at the American Cemetery at Normandy, France. He looks forward to making his Carnegie Hall conducting debut in 2022.
Matt believes music isn't just notes on the page, but one truly experiences music through emotion and feeling from the heart. The Sounds of the Southwest Singers through his direction has brought their own brand of passion to their music. As you watch him conduct you can see and feel the passion he brings to the music. Under his direction what the performer and listener emotionally take from each performance is evident.
Conducting a Choir with a Profound Hearing LossMaestro Deller presents with a Profound Hearing Loss. However, this has not stopped Matt from pursuing a career in music.
"I think God gave me a talent. I have a perfect pitch as well, which helps a lot," Matt says. "The best part is I read lips, so when I'm conducting a choir, and they're singing for me, I can tell where the mistakes are by watching the choir." Oticon Xceed Hearing AidsMatt's type and degree of hearing loss warrants a powerful behind-the-ear (BTE) hearing instrument. Recently, Matt's audiologist fit him with Oticon's newest, most powerful BTE: The Oticon Xceed.
People with severe-to-profound hearing loss rely on hearing aids to get through each and every day, and it can be extremely challenging to follow the conversation with a group of friends, family members or colleagues. If several people are talking, it becomes harder and even more tiring to make sense of the conversations. With the new groundbreaking technology in Oticon Xceed, patients have the support they need to actively take part in these situations without having to rely on guessing and lip reading.
Matt Deller to Conduct at Carnegie HallHow do you get to Carnegie Hall? Practice. Practice. Practice. Matt Deller has certainly paid his dues. He looks forward to making his Carnegie Hall conducting debut in 2022.
About the Hearing Matters PodcastThe Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son, Blaise Delfino, M.S. – HIS, and Dr. Gregory Delfino, Au.D., CCC-A, who treat patients at Audiology Services in Bethlehem, Nazareth, and East Stroudsburg, PA.
On this episode, Blaise Delfino talks with Marybeth Lauderdale, chief engagement and collaboration officer at the Western Pennsylvania School for the Deaf (WPSD) in Pittsburgh.
A Focus on Children
Marybeth knew from the time she was in junior high school that she wanted to be a teacher. She talked to her history teacher, who had a deaf daughter, and she suggested Marybeth teach the deaf. She decided to do exactly that. She taught for many years and has been in her current position for two years. She works with the faculty and students’ parents on programs at the school in Pittsburgh and throughout the state. She came from Illinois, where she was the superintendent of the School for the Deaf and Visually Impaired there.
A Varied Day
Marybeth loves working with children because it’s so varied. About 25 percent of the students have cochlear implants, so there is a continuum of communication modes at the school. Along with American Sign Language, the school also may use spoken English or a combination of the two.
Students of all Ages
There are children at WPSD as young as 5, and there are residential students, who come to school on Monday morning and leave on Friday at noon. Marybeth works with the staff to ensure the acoustics in the classroom are the best to optimize students’ residual hearing. There are five speech and language pathologists, an audiologist, psychologists, and counselors. Together they work on American Sign Language, speech, and audition to maximize every type of communication there is. During COVID, students learned via Zoom. Often the parents would sit in on the Zoom classes as well. The school use spoken English, sign language and captioning to teach during that time.
Only about five percent of the students’ have deaf parents. The rest have hearing parents, which is a unique situation. Often the deaf child is the parents’ first baby. These parents, who are usually shocked and upset, take time to grieve. They have experienced a loss. But they are told that getting intervention for their child as soon as possible will be invaluable. Parents are also strongly encouraged to learn sign language, and to include the child in family activities as a participant, not as an observer.
Plans for Every Student
WPSD has a Zero to Three-Years Old program. Every baby has a Family Service Plan, and every student has an Individual Education Plan (IEP) that sets up goals. There is also a transition program for high school students to help them transition into the working world. A team works with them on soft skills, work skills and academic skills. Students go to work placements while they’re in school. Eventually they go to college, get jobs and live lives like everyone else. Schools like WPSD help deaf and hard of hearing people achieve all their goals, even with hearing loss.
Sign Language for All
Blaise Delfino encouraged everyone with children, whether hearing or not, to learn baby sign language. This enables parents to know what the child wants before he/she can speak. The child learns simple words like more, milk, and diaper.
Marybeth encourages everyone to learn American Sign Language. “It can only help,” she says. “It will never hurt.”
About the Hearing Matters PodcastThe Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son - Blaise Delfino, M.S. - HIS and Dr. Gregory Delfino, CC, located in Bethlehem, Nazareth, and East Stroudsburg, PA. C-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss at Audiology Services.
Over-the-Counter (OTC)
President Biden recently signed an executive order calling on the Department of Health and Human Services (HHS) to consider issuing proposed rules for hearing aids to be OTC within 120 days. These devices are a new category of hearing aids that consumers will be able to buy directly, without visiting a hearing health professional. They are intended to help adults who believe they have mild-to-moderate hearing loss, at budget friendly prices. However, lower prices often result in lower quality of care.
Hearing loss is unique to each individual, which is why it’s important that licensed, trained hearing health professionals continue to play a key role in a patient’s hearing loss journey.
It is critical OTC hearing aids are properly regulated and labeled to protect Americans’ long-term hearing health.
In the absence of proper regulations, companies are currently marketing unregulated, low-quality amplification devices as hearing aids. This has prompted more than 17 states’ attorneys general (AGs) – both Democrats and Republicans – to warn consumers about these harmful products.
Listen CarefullyA person’s hearing affects all aspects of their life — whether it is listening to the bustling city or cherishing a birthday song from loved ones. Protecting this vital gift should be done with care. If it is damaged, people should be able to access effective, safe devices that help them.
Listen Carefully is committed to facilitating greater connection between hearing health professionals and lawmakers to ensure thoughtful, quality solutions for the over 44 million Americans suffering from some degree of hearing loss. Life is loud, so you must listen carefully.
Why Now?
Recent conversations in Washington discussing access to, and utilization of, hearing aids have narrowly focused on cost, rather than the many factors that keep people from seeking help, such as they believe they can hear well enough, believe they are too young to need hearing aids, or are embarrassed to wear them.
Listen Carefully aims to shed a light on all aspects of hearing loss to better inform our leaders as they formulate solutions directly impacting the long-term health of millions of Americans living with hearing loss.
Hearing Healthcare Model
Getting your hearing checked should be routine, like getting your teeth cleaned. Because each ear is unique, hearing loss requires personalized care through a trained, licensed hearing health professional.
With an abundance of hearing health options coming to market and varied information being shared, it is important that individuals affected by hearing loss are provided the right tools to make informed decisions. After all, hearing health is directly connected to overall health and well-being.
About the Hearing Matters PodcastThe Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son - Blaise Delfino, M.S. - HIS and Dr. Gregory Delfino, CC, located in Bethlehem, Nazareth, and East Stroudsburg, PA. C-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss at Audiology Services.
In this episode, Blaise Delfino speaks with Mary Ann Stefko, an interventionist at the Scranton School for the Deaf & Hard of Hearing Children.
A Lifelong Passion
As a child, Mary Ann had a deaf friend at the Scranton School for the Deaf, whom she visited regularly. It was there she learned ASL. She knew then she wanted to work with the deaf and hard of hearing, particularly babies.
Teaching Babies to Sign
Mary Ann says teaching what’s known as “baby sign language” to children with hearing loss is vital. The non-verbal child learns simple words using hand signals, such as “milk,” “mommy” and “daddy.” By teaching baby sign language, the neural pathways needed to communicate are created. Speech is a neuro muscular process, while language is a code of shared ideas.
Newborn Hearing Screenings are Critical
Newborn screenings were a pivotal point in the hearing healthcare field. 30 years ago, it was not uncommon for a child to be diagnosed with hearing loss for the first time at age 3, 4 or even 5. These screenings have made a huge difference for children with unilateral hearing loss. Often this type of hearing loss wasn’t diagnosed until grade school when background noise became an issue. Now children can get appropriate amplification and families learn sooner how hearing loss effects learning. Children are meeting milestones they would not have met without newborn screenings.
Technology Has Boomed
The technology of hearing instruments has changed dramatically over the years, from large hearing aids worn on the body to today’s small, inconspicuous hearing instruments that fit in the ear. In addition, technology in general has leveled the playing field for those who have hearing loss. Deaf and hard of hearing students learn to use computers and other technology when they are in preschool. They become quite techno-savvy and have the same opportunities in all areas of life as their hearing peers.
Dr. Gregory Delfino adds that children who are identified very early and get amplification during the critical language learning period are doing great things with their lives. They don’t let their hearing loss stop them, and go on to live full, happy productive lives, including getting advanced degrees, having loving families and great jobs.
A Team Approach
It is essential that parents of hard of hearing or deaf children understand that helping their children is a team effort. Very few heard of hearing children are born to parents who expect this. Parents are encouraged to go through the process with hearing healthcare professionals. They need to work with an audiologist to get their child the best amplification possible. They also need to understand that they should not lower their expectations for their child. Given the right tools, children with hearing loss will thrive and their possibilities will be endless.
An Incredible Journey
Mary Ann says her journey as an interventionist was incredible.“When you see a baby’s face light up because he/she understood something or heard something, you can’t help but love your job,” she says. “When students come back and see me years later and tell me they’ve just earned master’s degrees or introduce me to their families, I know I’m in the right profession.”
About the Hearing Matters PodcastThe Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son - Blaise Delfino, M.S. - HIS and Dr. Gregory Delfino, CC, located in Bethlehem, Nazareth, and East Stroudsburg, PA. C-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss at Audiology Services.
In this episode, Blaise Delfino speaks with Audiology Services patient Richard Taylor about hearing loss and getting hearing instruments.
A Lifetime in the Printing Industry
Mr. Taylor spent his entire career, 50 years, in the printing business. He did not use hearing protection, although as the owner of a printing company, he encouraged his workers who ran the presses to do so. They would wear headphones or some form of hearing protection when he was there, but we he went on sales calls, they would take them off. They claimed they couldn’t adjust to wearing them, and that they were uncomfortable.
In the Navy
Mr. Taylor also spent several years in the Navy aboard aircraft carriers, where he says, it was impossible to get away from the noise. It was noisy 24/7.
Mr. Taylor didn’t think much about his hearing loss, until his daughter, Pam, made him aware of it. Also a patient at Audiology Services, Pam took her father to see the practitioners at the age of 90. He put off getting hearing aids because of vanity.
Most People Delay Getting Help
Dr. Gregory Delfino says most people delay getting hearing instruments because of the way they look and the stigma that “only old people get hearing aids.” Usually once people get hearing instruments and find out how wonderful it is to hear again, they no longer care about how the hearing aids look.
Mr. Taylor says he is so happy to have gotten hearing instruments. He can’t say enough good things about them. He says it’s like having a whole new life. He encourages everyone who has hearing problems to get help. He adds that if a person has financial problems, that can be worked out with the audiologist. There are a number of payment plans and a variety of prices to fit every budget. Audiology Services now offers a leasing plan, with the lowest costing hearing aids at $15/month.
Blaise adds that the cost of untreated hearing loss is much greater than that of hearing aids. Untreated hearing loss has a number of comorbidities, including dementia, diabetes, heart disease and many other chronic diseases.
A Whole New World
Mr. Taylor says he’ll never forget the day he left Audiology Services with his new hearing instruments. He heard a bird chirping and was just delighted. He says it was an emotional moment. He waited 90 years but now can hear. He strongly advises anyone who is having trouble hearing to get fitted with hearing instruments. He says, “Don’t ignore hearing loss another day.”
About the Hearing Matters PodcastThe Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son - Blaise Delfino, M.S., HIS and Dr. Gregory Delfino, CCC-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss at Audiology Services, located in Bethlehem, Nazareth, and East Stroudsburg, PA.
What are Best Practices?
Dr. Beck explains that best practices are not set by individuals in the hearing healthcare profession. They are determined and codified by a group of national organizations. The International Hearing Society, the American Academy of Audiology, and the American Speech and Language Hearing Association assemble groups of experts, who come together and decide what practitioners need to do for their patients. They use outcomes-based research to make their determinations.
Best practices include, but are not limited to: air and bone conduction, word recognition, speech reception thresholds, otoacoustic missions, ipsi and contralateral reflexes, tympanometry, speech in noise testing, and communication and listening assessments.
Why are Best Practices Important?
Best practices follow the primary thought used by physicians: diagnose first, treat second. A physician will not prescribe antibiotics simply because a person has a cold. The cold could be caused by a virus, and antibiotics would not help. As with medical care, hearing healthcare is not one size fits all. Research has shown that people who go to practitioners who use best practices do much better than those who do not. Audiology Service strictly adheres to best practices, and only one percent of patients return because they are unhappy with their hearing instruments.
Real Ear Measurement
A procedure known as real ear verifies that the fitting the practitioner does is meeting the standards and is giving the patient the best possible hearing experience and meeting his/her goals. About 50 percent of hearing healthcare practitioners use real ear, but only about one in five use it on every patient.
To do real ear the practitioner inserts an incredibly small microphone into the ear canal within five millimeters of the ear drum. A measurement is taken to determine how the patient’s ear canal responds to sound. The measurement is taken again with the hearing aid in the patient’s ear. The practitioner measures to determine if the hearing aid is producing the sound curve that is correct. If not, the patient may hear loud noises too loudly and soft noises not loud enough. The practitioner wants to get the most power for the quietest sounds and not increase the power when a sound is normally loud to the patient. If a hearing aid is not adjusted properly with real ear, the patient may suffer damage to his/her auditory system.
Discussions with the Patient
Dr. Beck explains that having a discussion with the patient is far better than giving him/her a questionnaire to fill out. It helps the patient feel secure with the practitioner’s expertise and gives the practitioner the chance to fully understand what the patient is experiencing and how best to fix the problem(s).
Audiology Services Follows Best Practices
Dr. Gregory Delfino reports that the clinicians at Audiology Services treat every patient as if they were family. They collect as much information from the patients as possible, and focus not only on their expectations, but what they’ve experienced in the past. When a patient leaves Audiology Services with their new hearing technology, he/she knows the practitioners care, and that they received the best possible solution to their problem.
About the Hearing Matters PodcastThe Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son - Blaise Delfino, M.S., HIS, and Dr. Gregory Delfino, CCC-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss at Audiology Services, located in Bethlehem, Nazareth, and East Stroudsburg, PA.
About the Hearing Matters PodcastThe Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son - Blaise Delfino, M.S., HIS, and Dr. Gregory Delfino, CCC-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss at Audiology Services, located in Bethlehem, Nazareth, and East Stroudsburg, PA.
In this episode, Blaise Delfino discusses the importance of hearing protection for those who are in bands and/ or those who got to live concerts with Dr. Douglas Beck, vice president of academic sciences at Oticon.
Dr. Beck explains that he plays several instruments. He was first runner-up for the part of Ringo Starr in the musical Beatlemania on Broadway. He played in a band that made several albums. In the past, most band members had no idea that they were causing hearing loss simply by wearing in-ear monitors.
OSHA (Occupational Safety and Health Administration) has set guidelines for hearing loss. It says listening to 90 decibels of sound for eight hours causes hearing loss. It goes up from there. Listening to 95 db for four hours, 100 db for two hours, 110 db for 30 minutes and 115 db for15 minutes cause hearing loss. People who leave a concert with ringing in their ears have caused temporary hearing loss that could become permanent.
Dr. Beck encourages practicing and playing musicians to wear musician earplugs. While they are expensive, they take out the highest and lowest frequencies, allowing the wearer to converse. They also protect the wearer from hearing loss. Over-the-counter ear plugs are better than nothing, but custom-made earplugs are the best.
In-ear monitors are worn by singers in a band so he/she can hear his/her own voice over the other musicians. Custom in-ear monitors are made to prevent hearing loss from loud noise. The person first gets an audiometric evaluation, a custom mold is made and a measure of the noise level the wearer will experience is taken. Dr. Beck says it’s very important to use in-ear monitors safely so they do the job. Whatever costs are incurred, it is worth saving your hearing.
About the Hearing Matters PodcastThe Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son - Blaise Delfino, M.S., HIS, and Dr. Gregory Delfino, CCC-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss at Audiology Services, located in Bethlehem, Nazareth, and East Stroudsburg, PA.
In this episode, Blaise Delfino discusses Cognition, Audition and Amplification with Dr. Douglas L. Beck, Vice President of Academic Sciences at Oticon.
Dr. Beck explains that the connection among cognition, audition and amplification is the human brain. The three are intertwined and cannot be separated. There are 26 million Americans who have no hearing loss but still cannot understand speech in noise. This can be caused by a traumatic brain injury, dyslexia, and many other conditions. An audiologist can determine if the problem is central auditory processing.
Dr. Beck explains the term “cross-modal recruitment.” It occurs when one area of the brain is not stimulated, and another area of the brain takes it over. In a study done by Drs. Sharma and Glick, titled “Frontiers of Neuroscience,” the area of the brain that processes sound was not stimulated, and the part of the brain that processes sight took it over. Drs. Sharma and Glick found that by fitting patients who have hearing loss with hearing instruments reversed the cross-modal recruitment that had taken place in their brains.
Hearing screenings are not something that Dr. Beck advocates. He believes that they are usually not done in sound-proof booths, the instructions are not well presented, and headphones are generally not used. He is in favor of Universal Newborn Screenings, however, which tests the hearing of all babies born in hospitals and birthing centers. He is also in favor of cognitive screenings in older adults who are having difficulty with speech in noise. He says once people reach a certain age there are many conditions that can cause hearing loss. Among them are neurovascular conditions that reduce blood flow to the brain.
Dr. Gregory Delfino adds that he has seen many patients over the past 20 years who have central auditory processing problems and have significantly improved with low-level amplification.
Buying hearing instruments online or over the counter is not something Dr. Beck advises. He says a person may be experiencing hearing loss for any number of reasons, from a hair up against the ear drum or the bones in the ear malfunctioning to a brain tumor. The rule in medicine he says is first diagnose then treat. Without a diagnosis by a trained hearing healthcare professional, a person could do more harm than good by buying over-the-counter hearing aids. He adds that a person can get well-made hearing aids provided by a professional for as little as $1,000 per pair.
Have questions? Let's hear em'!
Email: Blaise@audiologyservicesllcpa.com
Phone: 610.694.0141
About the Hearing Matters PodcastThe Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son - Blaise Delfino, M.S., HIS, and Dr. Gregory Delfino, CCC-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss at Audiology Services, located in Bethlehem, Nazareth, and East Stroudsburg, PA.
The Benefits of Deep Neural Networks in Hearing Aids
In this episode, Blaise Delfino discusses the deep neural network in the new Oticon More hearing aid with Dr. Douglas L. Beck, vice president of academic sciences at Oticon.
Dr. Beck explains that in Oticon’s newest hearing aid, the Oticon More, there is a deep neural network, or DNN, which enables a wearer to have an even better hearing experience than before. He explains that artificial intelligence (AI) is as simple as a thermostat in the refrigerator. It senses when it needs to adjust the temperature and then does so.
DNN is a much more sophisticated form of AI. It learns in the same way the human brain does. It’s used in a variety of everyday tasks, for example buying something on Amazon. Once you buy a certain item, Amazon will let you know when similar items become available. The general idea of a DNN is that it learns through repetitive action from a collection of samples.
In a hearing aid, the DNN is trained with millions of real-life sound scenes – a restaurant, train station or busy street. The DNN learns to identify and balance each sound within it, so the wearer can access the sounds most important to you.
The Oticon More was trained with 12 million complex real-life sound, which it then learned to analyze, organize, and balance. This hearing device can utilize the DNN’s intelligent capabilities when balancing and prioritizing the sounds that are important to the wearer.
The benefit of the DNN is that the wearer’s brain has access to the full sound scene, so he/she can hear the person next to him/her, as well as other environmental sounds, all balanced and amplified in a true-to-life way.
This is because a DNN provides the brain with more meaningful sound information, which makes sound much clearer and speech easier to follow. In fact, research shows that Oticon More delivers 30 percent more sound to the brain and increase speech understanding by 15 percent.
About the Hearing Matters PodcastThe Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son - Blaise Delfino, M.S. - HIS and Dr. Gregory Delfino, CCC-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss at Audiology Services, located in Bethlehem, Nazareth, and East Stroudsburg, PA.
About Dr. Phillip Zazove
On this week’s episode, Blaise Delfino talks to Dr. Phillip Zazove, the George A. Dean Chair and Professor of Family Medicine at the University of Michigan. Dr. Zazove is Deaf.
Dr. Zazove explains that he was not diagnosed with profound hearing loss until he was four years old. At that time children who were deaf were put in state schools for the deaf. His parent however believed that he could compete in a regular school setting, so he was in mainstreamed. He was the first deaf child to be mainstreamed in the northern Chicago suburbs. His parents were great advocates for him.
When he was a child, there were no cell phones or other technology to help deaf children. Hearing aids were big and bulky. He refused to wear hearing aids because he didn’t want to be different. Today’s children have greater advantages than kids even 25 years ago.
Dr. Zazove says he got his passion and grit from his parents, who were both doctors. He adds that getting to know other people with disabilities also drove him to want to help others, especially those with disabilities.
Advocating for yourself as a deaf person is especially important. If a deaf or hard of hearing person doesn’t tell his doctors, for example, that he can’t hear, he may not get the best care. The doctor needs to know so he/she can be sure the patient understands what’s going on. He adds that people need not be embarrassed that they have a hearing loss and should think about wearing hearing aids the same as wearing glasses.
Dr. Zazove did studies that show a doctor will treat a hearing patient differently when it comes to recommending having colonoscopy, mammogram, cancer screening, etc. Another study demonstrated that a deaf or hard of hearing patient is more likely to be readmitted to the hospital within 30 days than a hearing person. He says processes and procedures need to be set in place, so doctors know to ask patients if they have hearing loss.
Dr. Zazove applied to about 30 medical schools and was only accepted to Rutgers, The State University of New Jersey. He was the third deaf person to go through medical college.
He believes there are four things that can help an individual who is Deaf the most:
1. Parent advocacy when the child is going through school.
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Learning a language by age three, whether it’s sign language, English, Russian, etc.
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Make whatever accommodations are needed, whether it’s sitting at the front of the class, getting hearing aids or a cochlear implant or having an interpreter.
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Join support groups.
Dr. Zazove runs a foundation for Deaf high school students who wish to go to college. It is known as the Louise Tumarkin Zazove Medical Foundation and is in its 17th year. It generally pays for a deaf or hard of hearing student’s full tuition for four years.
About the Hearing Matters PodcastThe Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son - Blaise Delfino, M.S., HIS, and Dr. Gregory Delfino, CCC-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss at Audiology Services, located in Bethlehem, Nazareth, and East Stroudsburg, PA.
The Newest Technology
In this episode Blaise Delfino discusses the newest hearing technology with Scott Bunnell, senior global product manager of Sonic Innovation. Scott says the newest hearing aid is called the Radiant. It uses a new technology platform known as Extend. This latest processing chip has more power and more memory than Sonic's previous chip. It also has a new way of processing sound, new compression technology and noise management and reduction. It uses 24 bands, whereas the old platform used only 16.
Joint Compression System
Scott says the new technology uses a combined compression system that has both fast and slow capability. The slow compression handles the narrow band noises, such as vacuum cleaners and blenders, and keeps them at bay. The fast compression emphasizes every part of speech and puts the emphasis where it is needed.
Increased Connectivity
The new Radiant hearing aid is also now able to be connected to an Android phone. In the past it was only able to connect to an iPhone. Audiologists can also do remote fittings and fine adjustments. This is especially important for those who are physically unable to come to the office and those who are out of town.
The Radiant also has a new open/closed dome that keeps its shape better in the ear canal and is more comfortable because of changes in venting.
Great for Musicians
Scott, who is a musician himself, explains that hearing aids were first made for people to be able to hear speech. Listening to music was not something companies considered. He says the wave lengths of speech are predictable as are the frequency ranges. Music however has a wider range of frequencies and an extended range. Because of that the new Radiant has a smart music program that enables wearers to really enjoy music.
Final Advice
After giving a brief history of his musical life as a singer and guitar player, Scott offered the following advice. “If you have hearing loss, don’t wait to do something,” he says. “The longer you wait the worse the hearing loss becomes. Untreated hearing loss is the number one risk factor for acquiring dementia. Don’t listen to the horror stories about hearing aids. They are nothing like they used to be. They’re great.”
About the Hearing Matters PodcastThe Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son - Blaise Delfino, M.S. - HIS and Dr. Gregory Delfino, CCC-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss at Audiology Services, located in Bethlehem, Nazareth, and East Stroudsburg, PA.
Becoming an Audiologist
On this episode Blaise Delfino discusses the emergence of hearing technology with Scott Bunnell of Sonic Innovation. Scott explains that he was in a dead-ed job when he decided to go back to school to become an audiologist. He got a master’s degree and a doctoral degree in audiology. He practiced as a clinician in a hospital for 6 years. He was laid off when the hospital closed its audiology unit.
Moving into Industry
While looking for another job, he got a call from Sonic Innovations, asking him if he wanted to become a tech support audiologist. He enjoyed learning things that were not part of his job in the hospital. HE was put on a marketing team and is now a senior product manager.
Sonic in its Early Years
Scott explains that Sonic began with three brilliant scientist-engineers. Dr. Thomas Stockham, who was a pioneer of digital recording and a master of digitizing and processing sound. Dr. Douglass Chabries designed Navy sonar systems and developed algorithms that simulated how the human ear and brain process sound. Both had lifelong interests in how sound is produced and how the human brain processes it. They were later joined by Dr. Carver Meade, who is considered the father of microelectronics. He reduced a bench-top prototype to a single tiny chip. Using digital technology and the latest microchip manufacturing techniques, they created the first Sonic product in 1998. It was a completely digital hearing aid that fit inside the human ear. The company first tried to manufacture the hearing aids in Utah, but found it was easier to do so in Minnesota. Today R and D is located in Salt Lake City and manufacturing is done in Minnesota.
Sonic’s 4S Foundation
Over the years, Sonic has consistently improved and refined each generation of hearing devices. They developed algorithms that separate speech from noise and bring it to the foreground. They learned how to reduce background noise in many diverse environments.
Scott says Sonic products and accessories are true to the company’s 4S Foundation: Sound That’s Natural, Speech Understanding in Noise, Simplicity in Everything We Do, and Style That Stands Out
Sonic is a Leader in Noise Management
Most patients struggle with speech in noise. Sonic hearing aids use two microphones in one. One picks up the sound from the person who the wearer is talking to, and the other picks up other noises and mutes them. These microphones do this every time the wearer moves his/her head.
Compression is Important.
Scott explains that compression in a hearing instrument is its ability to cut off the peaks of a sound wave that are too high (loud). He uses the example of a sailboat going under a bridge. If the sail is too high, its sails need to be compressed so it can fit. By using just, the right amount of compression, Sonic instruments amplify the soft sounds but keep the loud sounds from being too loud.
The Cochlea is the Template
Sonic continually studies how the cochlea functions in the human ear to develop new chips. They are experts at developing products that act and sound like the cochlea.
About the Hearing Matters PodcastThe Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son - Blaise Delfino, M.S. - HIS and Dr. Gregory Delfino, CC, located in Bethlehem, Nazareth, and East Stroudsburg, PA. C-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss at Audiology Services.
The Effects of Hearing Loss on Literacy Development
In this episode Blaise Delfino discusses how hearing loss affects a child’s ability to learn to speak with Lindy Powell, a teacher of the deaf and a reading specialist.
The ability to hear is imperative to learning to speak and read. There are five areas in reading development. They are phonological/phonemic awareness, phonetics, vocabulary, fluency, and comprehension. Phonological/phonemic awareness enables a child to hear the syllables through listening. They apply those listening skills to developing a vocabulary. When they are fluent, they use the same skill set to speak with the correct inflection and at the correct rate of speed. Eventually the learn to comprehend what they are reading. Each step builds on the next.
Missing Certain Sounds
If a child has a high-frequency hearing loss, he/she may not hear important consonant sounds, like f, s, or t, for example. Because these sounds don’t get to the brain, the child may think the word Frank is really Ank. Also if the s on the end of a word is missing, the entire meaning of the word may change. An example is if a child asks for more than one thing. A child with hearing loss does not get the input they need for phonetic development.
What Can Parents Do?
There is a lot of research that shows children should have access to sound as early as possible. Some mothers even talk/read to their babies in utero. Sound helps develop speaking and listening skills and social skills. Strong vocabulary skills set children up for success. If a child is not developing speaking skills, intervention as early as possible is recommended.
Reading actual books at least 20 minutes a day with your child is also a way to enhance language skills. Reading online is not as effective. It’s recommended that children’s screen time should be limited, even if he/she is reading.
There are simple steps to providing early listening.
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Make reading a priority. Make sure your child sees and hears you read things like the mail, magazines, and cookbooks. Also let them see you writing things, like notes for the store or daily reminders.
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If you can’t find 20 minutes a day, which is often the case, be sure the time you spend reading/talking with your child is quality time. Set it aside and use it without interruption.
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Don’t compare your child’s reading/listening skills to other kids, especially if he/she is not as advanced as kids the same age. Celebrate the progress the child makes.
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Lean on the professionals. They are there to help you. Ask questions and follow their advice, and most importantly, try to limit your anxiety and your child’s.
For more information on improving listening/reading skills go to “listenlittles” on Instagram.
About the Hearing Matters PodcastThe Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son, Blaise Delfino, M.S., HIS and Dr. Gregory Delfino, CCC-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss at Audiology Services, located in Bethlehem, Nazareth, and East Stroudsburg, PA.
Philanthropy in the Hearing Healthcare Community
In this episode Blaise Delfino discusses philanthropic giving with Dr. Amit Gosalia, of the West Valley Hearing Center in Los Angeles.
Dr. Gosalia defines philanthropy as the desire to help others. He says that the foundation for wanting to help those in need is built in childhood. His father, who was a cardiologist, had Amit volunteer in the hospital during his summers.
He encourages everyone to go beyond their four walls and either volunteer or donate to worthy causes. He points out, however, that doing so to build up a business is not a good idea and is usually counterproductive.
The More You Give, the More You Receive
Blaise points out that there is no such thing as giving without a reward. That reward is the wonderful feeling you get by helping others. Dr. Gosalia adds that if you give because you’re looking for something tangible in return, it is manipulation. He says people should give humbly and with the understanding that you are not doing it for praise but to make a difference in the world.
Who is giving in the Hearing Healthcare Community?
Dr. Gosalia says many big companies that manufacture hearing aids give through their foundations, including Oticon and Starkey. These companies donate hearing aids to countries around the world and across the U.S. They also do missions in foreign countries. Many celebrities join these missions to help promote prevention of hearing loss and the benefits of wearing hearing aids. At the local level Lion’s Clubs across the country donate hearing aids to those in need.
What can Individual Practitioners Do?
Audiologist can volunteer to give free screenings in their offices or in the community. They can also donate hearing aids and batteries to those who cannot afford them. He gives the example of a team of healthcare practitioners who teamed up to do a health fair in Arizona. People could have free hearing, dental, eye, and blood pressure screenings. A screening takes about five minutes. If five audiologists worked together for a day, they could help hundreds of people.
Blaise says that Audiology Services has done many outreach programs in the community, including free screenings. During COVID-19, Audiology Services donated packages of different types of hearing aid batteries to the senior homes in the Lehigh Valley. The staff at Audiology Services always looked forward to those days.
Where to go to if you Need a Hearing Aid and Can’t Afford One?
If you or someone you know needs a hearing test or hearing aids and can’t afford them, tell them to visit a reputable audiologist. Don’t rely on Google, as you may not get someone who is ethical.
The Future
Audiology Services and Dr. Gosalia are hoping to team up with audiologists across the country to have a national day of giving in the hearing healthcare profession.
In this episode, Blaise Delfino speaks with Dr. Amit Gosalia about what to expect from amplification, more commonly known as hearing aids.
The Statistics
Dr. Gosalia explains that hearing loss is known as the invisible disease. The person experiencing it can’t feel or see it. Usually, family and friends notice and let the person know.
Hearing loss is not uncommon. According to the NIH and the WHO, 15 percent of all Americans over 18, not only the elderly, suffer from some form of hearing loss. It can be caused by exposure to noise, genetics, or the environment, among other things.
He adds that every year the Veteran’s Administration publishes a report on the disabilities suffered by veterans. Each year hearing loss is either number 2 or 3. Most people would guess that post-traumatic stress disorder would be at the top of the list for veterans returning from war. However, number one is almost always tinnitus, or ringing in the ears.
Lost Wages
Each year there is a $1 billion loss in wages because of hearing loss. Dr. Gosalia explains that it is the result of misinterpretation and misinformation by people who can’t hear well. A recent market track survey demonstrated that among the thousands with hearing loss in the workplace, for every 10 decibels of hearing loss there is a reduction in salary. He explains that because a person’s brain has to go into overdrive to distinguish between the letter “t” and the letter “p,” for example, his/her cognitive energy is taken away from the ability to do other things. This is particularly difficult in meetings and when working with a team.
The Types of Hearing Loss
There are four types of hearing loss. To understand the different types, Dr. Gosalia gives a basic anatomy lesson on the ear. The outer ear, which is on the outside of the head, funnels sound into the ear canal. At the end of the ear canal is the ear drum. Connected to that are three small bones commonly known as the hammer, anvil, and stirrup. Those bones are connected to the cochlea, which looks like a snail shell. Inside the cochlear are millions of hair cells that pick up the sound and send it to the auditory nerve. It is then sent to the brain for interpretation.
The most common type of hearing loss is sensorineural. This is when a significant number of hair cells in the cochlea die off. They cannot be regenerated; however, a hearing aid provides extra energy to stimulate the remaining hair cells. This is considered hearing loss in the middle ear.
The second type of hearing loss is call conductive. This happens when the ear canal is clogged with debris and wax, or when there is a hole in the ear drum, and it cannot vibrate correctly.
Often children suffer from fluid in the middle ear. This is treated by inserting tubes into the child’s eustachiantube.
The third type of hearing loss is called mixed. This is a combination of conductive and neurosensory loss.
The last type and least common is known as central hearing loss, which takes place in the brain.
Fear of Hearing Aids
Dr. Gosalia says people experiencing hearing loss wait an average of seven years to get help. They’re afraid of the cost, or fear that they’ll hear too much background noise. Others have heard stories of people who have had, say, five hearing aids in six years and none of them worked. About 99 percent of patients who see an audiologist who uses best practices do very well with hearing aids. They must be aware, however, that hearing instruments can’t restore normal hearing. They will definitely hear much better, however, and have an improved quality of life. There are hundreds of brands of hearing aids, and they are all work well. But each person is different and has different needs. Audiologists fit people with the hearing aids that work best for them.
The Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son - Blaise Delfino, M.S. - HIS and Dr. Gregory Delfino, CC, located in Bethlehem, Nazareth, and East Stroudsburg, PA. C-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss at Audiology Services.
What exactly is Audiology?
Dr. Gosalia explains that audiology is science of hearing and balance. He explains that ii is relatively a new field that started after WWII when many of the veterans came home from war with varying degrees of hearing loss. That is about the time that people who wanted to enter the field had to study and meet certain academic requirements.
What are the Requirements to Become an Audiologist?
Dr. Gosalia explains that before 2012, a person who wished to become an audiologist had to complete a bachelor’s degree and a master’s degree. Beginning in 2012, a person had to complete a bachelor’s degree and then apply to an audiology program.Most audiology programs are four years, however, there are accelerated programs that are three years.Students learn the theory of audiology in the college classroom and the practical side of the field on site with a practicing audiologist. An audiologist who completes the program is an Au.D.
Are the Requirements to get a License the Same in Every State?
The requirements differ from state to state, with some being very rigid and some being rather loose. And like the medical professional, there are a number oof subspecialties. Some audiologists focus on pediatric patients, some on balance issues, and some on tinnitus for example.
Audiologists are working with government regulators on what is known as an interstate compact. This will allow audiologists who are licensed in one state to treat patients in other states.
Receiving the Best Care
Many people don’t realize that hearing aids are medical devices. Dr. Gosalia points out that a person would not want to buy a pacemaker over the counter. While pacemakers are surgically implanted and hearing aids are not, there are still many things that can go wrong if hearing aids are not dispensed properly.
Another reason to visit an audiologist is that there may be underlying medical problems causing the hearing loss. Examples are middle ear effusion and acoustic neuromas. In these cases, medically intervention is necessary, and an audiologist will send the patient to a physician.
Most audiologists have what is known as a patient-centric practice. That means that the audiologist focuses solely on the patient when he/she is working. If a patient needs an hour or 15 minutes, the audiologist gives whatever time is needed while employing best practices. Dr. Gosalia says, “Patients don’t care how much you know, until they know how much you care.”
The Problem with OTC Hearing Aids
Dr. Gosalia explains that there are many problems with buying over the counter hearing aids. Because the person buying the hearing aid does not see an audiologist, they are not necessarily getting the hearing aid that is right for his/her hearing loss. He explains that a person doesn’t call their doctor and simply say, “I’m sick.” The doctor needs to see the patient and talk to him/her about the symptoms. The same is true for hearing aids.
Buying hearing aids over the counter or online has resulted in a high level of dissatisfaction. In addition, a lot of people think that the hearing aids they bought have helped their hearing as much as possible, when that may not be true. Since people hear with their brains and not their ears.
About the Hearing Matters PodcastThe Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son - Blaise Delfino, M.S. - HIS and Dr. Gregory Delfino, CC, located in Bethlehem, Nazareth, and East Stroudsburg, PA. C-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss at Audiology Services.
The Experiences of an Audiology Services Patient
In this episode Blaise Delfino and Dr. Gregory Delfino discuss the journey to better hearing with a patient, mentor and friend, Gerald Ephault. Blaise asks Mr. Ephault, who has been wearing hearing instruments for more than 10 years, to describe when he knew he need hearing aids. Mr. Ephault explains that he finally came to the realization that he wasn’t hearing what he should. He was having difficulty hearing what people were saying and the sounds of the environment.
Eating in Restaurants was Difficult.
Mr. Ephault says that it was especially hard to go out to eat. Pre-COVID, people sat close together, making it hard for him to decipher what his dining partners were saying. Also, the background noises interfered with any conversation he wanted to have. He described going out to eat as “extremely uncomfortable.”
He and his wife of 40-plus years, Darlene, made a pact that Gerald would look her directly in the eye and concentrate on what she was saying to him, and after that he was accountable for what she said. He adds that most men will say “yes” to their wives even though they really haven’t heard or comprehended what she said.
Hesitating to get Help
Mr. Ephault waited for a long time to finally get help for his hearing loss. He was in the military, he worked in a extremely noisy printing /binding facility and is a hunter. All of those environments damage hearing, but years ago it was simply accepted that you would lose some of your hearing as a member of the military and in manufacturing. No one thought to use hearing protection. He knew he was suffering from hearing loss but wasn’t sure exactly what to do.
Accommodating for Hearing Loss
Mr. Ephault explains what he would do when he was in important meetings/situations that required him to hear. In a business meeting for example, he would try to sit next to the main speaker. If he couldn’t, he would take notes and then fill in the blanks when he got back to his office.
When he became a college professor, he realized how tremendously important it was to be able to hear. Some students spoke softer than others, each articulated differently, and several had accents. He did not want to diminish the students’ classroom experience. That was when he decided to go to Audiology Services for help.
Life with Hearing Instruments
When Blaise and Dr. Delfino fit Mr. Ephault with hearing aids, his first response was “I can hear!” He says it was like a revelation in his brain. He had hearing aids from another audiologist, but they weren’t helping much at all. When Blaise inserted the instruments, Mr. Ephault felt that life was now “normal.” Life is not only easier, it’s more fun.
The Importance of Real Ear Measurement
Dr. Delfino explains the reason Mr. Ephault’s Audiology Services instruments were so much better is because of Real Ear Measurement or REM. Dr. Delfino says as practitioners, he and Blaise want to represent hearing for the patient in the most natural and normal way possible. To do that, the instruments are precisely tuned to each person’s individual hearing loss and needs. That creates an environment that is true, or “real."
About the Hearing Matters PodcastThe Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son - Blaise Delfino, M.S. - HIS and Dr. Gregory Delfino, CC, located in Bethlehem, Nazareth, and East Stroudsburg, PA. C-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss at Audiology Services.
Redux, the Latest Technology for Drying
In this episode, Blaise Delfino speaks with Matt Hay, director of marketing and sales for Redux, the company that makes the newest system for drying hearing instruments. Matt lives in Indiana, where Redux is located, and travelled to Nazareth for this episode.
Matt explains that Redux is a professional in-office hearing instrument dryer for hearing aids and implants. Hearing aid dryers have been around for a long time and they basically just use hot air and a fan.
Matt Relates his Journey to Better Hearing
When Matt was in college, he began to notice that he had trouble hearing in one ear. He tried to ignore it. But with time, his hearing continued to get worse. He went to an audiologist, who recommended he get an MRI. It showed that Matt, now 19 years old, had bilateral acoustic neuromas, or tumors on the hearing nerve. He was diagnosed with neurofibromatosis 2, or NF2.
Matt went through the grieving process about losing his hearing. He first was in denial, but after getting reinforcement from others that his hearing loss was profound, he got hearing aids. He was thrilled to be able to hear. He remembers hearing the bird chirping and his feet hitting the sidewalk. But eventually he needed an auditory brain stem implant, or ABI. Because his nerves were damaged by the tumors, hearing aids or a cochlear implant could not help. Doctors surgically implant electrodes into his brain stem. The surgery is extraordinarily complex and often causes adverse side effects, however Matt was fortunate to have very few.
Learning to Hear Again
Matt had devised ways to cope with hearing loss before getting the implant, so he able to adapt with the support of his family and friends. He used music as therapy. He asked himself, “What songs do I want to hear in my head for the rest of my life, in case I never hear again?” He created a play list of songs that he listened to over and over.
After the implant, Matt says everything sounded like a gravel truck. He listened to music because he knew how each song was supposed to sound. He made progress, and after the first year, he became better at differentiating sounds. He has had the implant now for 16 years and believes music helped him to be able to differentiate speech. He is now totally deaf, but has 95 percent speech recognition, thanks to the implant, his music therapy and the support of wife, parents, immediate/extended family and his colleagues.
A New Career
After working for the same company for 20 years, Matt was feeling that he wanted a change. He was involved with hearing healthcare as a volunteer, raising money and awareness for nonprofits. However, he genuinely wanted a job that would enable him to feel that he was helping people each day.
During a ski weekend, his implant fell into the snow and no longer worked. Once back home, Matt’s wife mentioned to a neighbor about what happened, and the neighbor told her about Redux. Matt took his implant there, and they put it in what was then a phone dryer. It turns out the company was looking for someone who could oversee a Redux that would dry hearing instruments. Matt signed on, and the rest is history.
About the Hearing Matters PodcastThe Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son - Blaise Delfino, M.S. - HIS and Dr. Gregory Delfino, CC, located in Bethlehem, Nazareth, and East Stroudsburg, PA. C-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss at Audiology Services.
Moving Forward with Hearing Technology
In this episode Dr. Gregory Delfino and Blaise Delfino speak with Nazareth native David Smith, a longtime family friend. David explains that the tipping point for him to move forward with hearing technology came when he was 55 years old. He realized he was asking his coworkers, family members and peers to continually repeat themselves. He knew others were becoming very frustrated with him.
His wife would often help him when ordering in a restaurant, when he didn’t hear the waitress. If he was in a noisy coffee shop alone, for example, he’d become nervous about having to order and not hearing questions/comments from the waiter. His children thought he was ignoring them when, in fact, he simply couldn’t hear them. At work he would say “yes” to his boss’s request, even though he didn’t know what was being asked of him. When COVID-19 came along, he could no longer read lips because everyone was wearing masks.
He tried hearing aids but after one week took them out. He told Blaise he was just not ready. He was primarily worried about his image. At 55 he believed he “shouldn’t be in this situation.” He felt there was a stigma attached to wearing hearing aids.
The Denial Process
Dr. Gregory Delfino explains that many people feel like Dave. There is a complete denial process that some people go through. They have a preconceived notion that hearing instruments are large and bulky and wearing them means they’re old. They struggle with the inability to hear and live with this silent disability. Practitioners often wonder how they can help these people.
Moving Forward
After a visit to Audiology Services Dave finally realized exactly how poor his hearing was. He moved forward with hearing technology, knowing that his improved quality of life was more important than his image. Once he began to wear the hearing instruments again, he couldn’t say enough positive things. He has a new level of confidence and enjoys life so much more.
Lost Income
There is a total of $1.2 billion in lost income every year due to untreated hearing loss. Dr. Delfino explains that often in the workplace an employee will be disciplined for a poor attitude when he/she simply can’t hear. Their pride stops them from telling their bosses and coworkers they have haring loss and from having a hearing screening.
Co-morbidities with Hearing Loss
Blaise explains that our sense of hearing is the gateway to our bodies. People with untreated hearing loss are at a greater risk of experiencing cognitive decline, cardiovascular disease, diabetes, anxiety, and depression. He recommends that anyone who thinks he/she may have hearing loss seek out a hearing healthcare professional.
Dr. Delfino adds that teaming up with a well-trained professional is essential, since that person can walk the patient through every step of the process to better hearing. Having trust in your provider is also important because he/she will help you make important decisions at the start of your hearing journey and as time goes on.
A Willing Reference
Dave Smith says that he is always available as a reference to people who are on the fence about getting hearing instruments. He knows just how important it is to&
About the Hearing Matters PodcastThe Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son - Blaise Delfino, M.S. - HIS and Dr. Gregory Delfino, CCC-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss at Audiology Services, located in Bethlehem, Nazareth, and East Stroudsburg, PA.
The Lehigh Valley’s First Ear Mold Lab
In this episode Blaise Delfino interviews Bob Holbroook and Ed Graham of ProtoCAM Additive Manufacturing in Allentown, Pa. Both Ed and Bob have extensive experience in the additive manufacturing field. (Additive manufacturing is more commonly known as 3-D printing.) Ed has been with ProtoCAM since 1996 after graduating from college as a polymer engineer.
Bob owned his own injection molding company and began working at ProtoCAM After selling his business. ProtoCAM was Bob’s prototype, so his background combined with Ed’s engineering skills made for the perfect match. Together with CEO of ProtoCAM, Ron Belknap, the three have a total 75 years of experience.
An Idea Meets Manufacturing
Blaise met Ed and Bob at a conference where Blaise was giving a talk on Fader Plugs, the world’s first adjustable, mechanical ear plug, which he invented and patented. The ProtoCAM employees immediately wanted to get involved. They offered to help Blaise with the manufacturing of Fader Plugs.
Prototyping Begins
Both were excited to get involved in the project, however, Bob was hesitant about making the fine parts inside the Fader Plugs and their biocompatibility. However, they were able to overcome the anticipated problems and move forward.
The filter was the start of ProtoCAM’s relationship with Fader Plugs. After several design iterations, Bob and Ed realized this was something that had never been developed before. Neither of them knew much about audiology in general, so it was a huge learning experience for everyone. After three iterations of the filter, it was recommended that the filter size be decreased. They did manage to decrease it by 67 percent; however, it did not function correctly.
Turn-Around Time
This technology will enable a turn-around time of only a couple of days. This is important because those that need Fader Plugs are construction workers, musicians, people with hyperacusis, or anyone around continual noxious noise. It is important to get people into Fader Plugs as soon as possible so they can preserve their hearing.
New Lab is Introduced
As a result of the partnership between Fader Plugs and ProtoCAM, the first ear mold lab ever in the Lehigh Valley has been introduced. This is groundbreaking. It is also something that ProtoCAM CEO Ron Belknap has always wanted to do: manufacture a product from start to finish.
A Contribution to Society
ProtoCAM is excited to be helping others maintain their hearing health. They are also very dedicated to their customers, in this case Fader Plugs, and want to manufacture only the best, highest quality goods. Also knowing that the entire product was invented and manufactured in the Lehigh Valley is thrilling.
About the Hearing Matters PodcastThe Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son - Blaise Delfino, M.S. - HIS and Dr. Gregory Delfino, CCC-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss at Audiology Services, located in Bethlehem, Nazareth, and East Stroudsburg, PA.
A Message for Hearing Healthcare Practitioners
In this episode, Blaise Delfino discusses Audiology Services’ response and return strategy to COVID-19. He explains how he kept his team empowered and how he helped keep patients motivated and socially active during the pandemic. His message is directed to his colleagues in the field of hearing healthcare, who are fighting the good fight to continue to raise awareness of hearing healthcare, while consistently implementing best practices during the pandemic.
Responding to the Pandemic
Communicating with patients on a consistent basis is essential. When the practice was closed, Audiology Services used an email list to let patients know they could drop off hearing aids for service in the vestibule or pick up supplies there. They were updated regularly on the closure of the practice. As a leader of an organization, it is essential to keep team members and patients safe and motivated during this unprecedented time.
Returning to the Office
When the practice reopened, it was critical to ensure both patients and team members felt safe. To do that, Audiology Services only scheduled five to six patients a day, in order to allow extra time to disinfect between patients. While we were already disinfecting, we took added precautions in light of COVID-19.
When a patient came into the office, even for a clean and check, he/she was taken back to Blaise’s private office. This gave the patient a chance to converse. Most of the patients had been in seclusion and/or had limited socialization during the lockdown. By treating them like part of the family, they reconnected with the team and interacted again with people.
Keeping the Team Empowered
To help keep the team motivated, Audiology Services holds a morning huddle every day. By going over the list of patients for that day and looking a few days ahead, the team knows what to expect and exactly what his/her role will be. This helps everyone stay in synch.
Audiology Services continually celebrates the team as a whole and individuals with tokens of appreciation. This is a huge motivator. For example, thanking the team with a pizza party on a Friday afternoon, or presenting a small gift to an individual keeps people uplifted and positive. Also reminding the team members of the impact each of them has on the patients and the practice overall keeps them motivated.
Encouraging Colleagues to Continue the Fight
In spite of the many threats to the hearing healthcare industry as it is right now, we all need to soldier on. As hearing healthcare professionals, we are incredibly fortunate to be able to introduce people to a new world of hearing. Continue to love the process of meeting and counseling new patients, helping them navigate speech in noise and enhancing their lives. Even when the going gets tough, your team and your patients will lift you up.
Thank you for what you do.
The Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son - Blaise Delfino, M.S. - HIS and Dr. Gregory Delfino, CCC-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss, tinnitus, and Central Auditory Processing Disorder at Audiology Services, located in Bethlehem, Nazareth, and East Stroudsburg, Pennsylvania.
On this episode you will learn:
- How a background in audio engineering positively influences Dr. Taddei's patient outcomes
- The importance of real ear measurement (REM)
- The difference between basic level hearing technology and premium level hearing technology
- Dr. Taddie's "Why"
On this episode we interview Dr. Steven Taddei. Since childhood, he has been fascinated with sound and music. His interest grew into passion leading him to open a small recording studio and pursue a degree in audio production. Hungry for more understanding of acoustics and our perception of it, he obtained a doctorate in audiology.
During his time in academia, he took every opportunity to learn from those around him. Some highlights include assisting in the construction of professional recording studios, conducting hearing sciences research in wind tunnels, and traveling abroad providing hearing services for orphans and low-income families.
Since graduating with his doctorate in 2018, he has continued to explore his passions. He has been working as an audiologist at a non-profit. Simultaneously, he has been teaching audio production and hearing sciences at several universities. Further, he is the co-founder of an audio product start-up which just received patent approval.
Regardless of his explorations in sound, he has remained inspired, eager to learn more, and grateful. As an audio engineer, he facilitates an artists’ vision and helps bring it to the world. As an audiologist, her works with the hard of hearing population exploring all options to improve quality of life. As an audio professor, he hopes to inspire students to find their passion and pursue it.
We Heard You Have Some Questions? Let's Hear Em'!
E-mail: Blaise@faderplugs.com
The Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son - Blaise Delfino, M.S. - HIS and Dr. Gregory Delfino, CCC-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss, tinnitus, and Central Auditory Processing Disorder at Audiology Services, located in Bethlehem, Nazareth, and East Stroudsburg, Pennsylvania.
On this episode we interview Gary Rosenblum, President of Oticon. Gary Rosenblum has been President of Oticon, Inc. since October of 2016. Gary is responsible for driving forward Oticon’s leadership in innovation, product quality and customer support. He brings a rich understanding of how customers and consumers are adapting to a changing healthcare environment. Prior to Oticon, Gary ran several medical device and consumer healthcare businesses for Fortune 500 companies including Johnson & Johnson, Abbott Labs, and Pfizer. Gary earned his MBA from Cornell University and his BA in Psychology and History from Washington University in St. Louis.
On this episode you will learn:
- How Gary started his entrepreneurial journey in college
- Leading a team during and throughout a global pandemic
- Response strategies implemented by Oticon during the COVID-19 pandemic
- The Oticon More launch
- The importance of visiting a hearing healthcare provider
- Gary's musical journey
About Oticon:
Oticon’s mission began more than 100 years ago. In 1904, Oticon founder Hans Demant wanted to help his hearing-impaired wife live a better life, introducing her to one of the world's first electronic hearing aids.
From this foundation of care, Oticon grew with a passion to help people who need hearing support. We work constantly towards our vision of a world where innovative hearing technology provides meaningful, life-changing benefits for people with hearing loss.
Oticon More ~ The World's First Hearing Aid with Deep Neural Networks (DNN):
- The DNN in Oticon More is trained with 12 million sounds from real-life to recognize virtually all types of sounds to support your brain
- Oticon More works more like how your brain works because it learned through experience
- As a result, you get better speech understanding with less effort and the ability to remember more, even in noisy environments
- Delivers 30% more sound to the brain
- Increases speech understanding by 15%
- Reduces listening effort so that you remember more of what is being said
Schedule a LIVE listening demonstration of the Oticon More at Audiology Services, today!
We Heard You Have Some Questions? Let's Hear Em'!
Email: Blaise@audiologyservicesllcpa.com
The Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son - Blaise Delfino, M.S. - HIS and Dr. Gregory Delfino, CCC-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss, tinnitus, and Central Auditory Processing Disorder at Audiology Services, located in Bethlehem, Nazareth, and East Stroudsburg, Pennsylvania.
On this episode we interview Peter Fick, owner of Fick Hearing Aid Center. Peter has been treating hearing loss for over 35 years! Fick Hearing Aid Center strives to treat each patient as if they were their own family member to ensure they receive the best possible hearing care. They focus on continually serving those struggling with hearing loss with the best value in hearing aid technology in Wyomissing, Pennsylvania. As an established business in the communities they serve they try to enrich the lives of area residents with better hearing.
On this episode you will learn:
- How Peter Fick got involved in the hearing healthcare industry
- What it's like working at a family owned and operated private hearing healthcare practice
- The importance of leaving work at the office
- Why you should speak highly of the industry you're in to your family members, especially if you have children
- The importance of a patient centered model
- Why you should visit a licensed hearing healthcare professional
About Fick Hearing Aid Center:
Our practice prides itself on taking care of each patient as if they were our own family member to receive the best possible hearing outcome. We focus on continually serving the hearing needs of the nearby communities with dedicated hearing care. In this process, our practice demonstrates disciplines and values to ensure fair and personalized hearing care for each patient.
Fick Hearing Aid Center's Guarantee:
1. Comprehensive Hearing Evaluation
2. Recommend Only What Needs Recommending
3. Clear Understanding of the Hearing Journey and Results
4. Seeing and Hearing the Benefit (i.e. real ear measurement)
5. Treatment is More Than Just an Office Visit
About the Hearing Matters Podcast:
The Hearing Matters Podcast is hosted by Blaise Delfino, M.S. - HIS and his father/audiologist, Dr. Gregory Delfino, AuD, CCC-A. Together, Blaise and Dr. Delfino treat patients with hearing loss, tinnitus, and Central Auditory Processing Disorder at Audiology Services located in Nazareth, Bethlehem, and Stroudsburg, Pennsylvania.
We Heard You Have Some Questions? Let's Hear Em'!
Email: Blaise@audiologyservicesllcpa.com
The Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son - Blaise Delfino, M.S. - HIS and Dr. Gregory Delfino, CCC-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss, tinnitus, and Central Auditory Processing Disorder at Audiology Services, located in Bethlehem, Nazareth, and East Stroudsburg, Pennsylvania.
On this episode we interview Dr. Liz White of Harbor City Hearing Solutions! Harbor City Hearing Solutions is committed to providing the best in patient care and the best in hearing devices. Dr. White continually attends conferences and workshops to ensure she is current on research and best practices in the field of audiology.
Audiology is a changing field, therefore, we need to continue to learn and grow as professionals to continue to provide the patient with the highest standard of hearing care. Bettering your hearing healthcare is an investment and together we can work together to improve your quality of life!
During this episode you will learn:
- What inspired Dr. White to enter the field of Audiology
- What sparks Dr. White’s happiness
- Why Dr. White decided to open her own private audiology practice
- What sets Harbor City Hearing Solutions apart from other hearing healthcare practices
About Audiology Services:
At Audiology Services, we believe in total hearing healthcare for all patients through comprehensive assessment techniques. They include aural rehabilitation, as well as measurements of outcome success. When a communication deficit is identified, an appropriate amplification solution that fits the patient’s lifestyle and budget is offered. A family owned and operated facility, we are dedicated to the principle of providing exceptional care to all those in need of our assistance. We emphasize the concept that healthy hearing leads to a healthy life.
The Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son - Blaise Delfino, M.S. - HIS and Dr. Gregory Delfino, CCC-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss, tinnitus, and Central Auditory Processing Disorder atAudiology Services, located in Bethlehem, Nazareth, and East Stroudsburg, Pennsylvania.
During this episode you will learn:
- The areas of the Military surrounding audiology Dr. Huch has worked in as a private practice audiologist
- Why the Military and those who serve are so important to Dr. Huch
- What those who serve can do to protect their hearing and make sure things are documented
- The challenges of first responders and how leadership can keep safety top priority while also creating a safe space for their ranks
On this episode, we interview Dr. Judy Huch. Dr. Judy Huch has started and participated in several corporations, including Oro Valley Audiology (1998), Tanque Verde Audiology (2001),Grace Hearing Center (2016), and Hearing Health and Technology blog (2013).
Dr. Huch has been dispensing hearing aids since 1991 and graduated in 1993 from Central Missouri State University with a Master’s in Audiology. She completed her Clinical Doctorate in Audiology in 2007 at AT Still University out of Mesa, AZ. Dr. Huch has been published in several trade journals and textbooks on the topic of patient satisfaction. The goal of her businesses is to provide excellent patient centered care with technology that matches the individual.
Dr. Huch’s Non-Profit division, Grace Hearing Center, provides this model of excellent hearing healthcare to the underserved and underinsured of Southern Arizona. There are two clinics, one in El Rio Congress and one on Broadway Rd. She participates in Hearing Missions with Entheos Audiology Co-op around the globe each year, some of which she brings her husband and teenage boys in helping to Give Back and provide Audiology services to those who do not have access.
Dr. Huch was appointed by the Governor of AZ as a State Commissioner for the Arizona Commission for the Deaf and Hard of Hearing in 2016 and is currently serving her second term. She was also chosen to be the representing AZ audiologist for the Audiology Project to bring Diabetes Educators, physicians and other Allied Healthcare Providers together to increase the awareness of hearing loss with many chronic diseases.
Dr. Huch is on the Board of Arizona Audiology Coalition and serves as Chair on American Academy of Audiology Task force for Public Awareness. She was also awarded a fellowship with the OpEd Project in 2017 and Humanitarian of the Year from AT Still University Alumni in 2019, Woman of Influence for Community Service in Tucson and Woman of Impact of Southern AZ both in 2019.
In recent years, military branches have become more proactive about hearing protection during training and real-time scenarios. In 2011, nearly 150,000 new cases of hearing loss and tinnitus were reported by the VA, and in 2012, the Department of Defense announced plans to integrate hearing protective technologies.
We Heard You Have Some Questions? Let's Hear Em'!
Email: Blaise@audiologyservicesllcpa.com
Instagram: @hearing_matters_podcast
The Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son - Blaise Delfino, M.S. - HIS and Dr. Gregory Delfino, CCC-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss, tinnitus, and Central Auditory Processing Disorder atAudiology Services, located in Bethlehem, Nazareth, and East Stroudsburg, Pennsylvania.
On this episode, we interview Eden Emenecker and her mother, Kristyn Emenecker! Eden presents with hearing loss and was fit with her first set of hearing aids summer of 2020 at Audiology Services. Prior to wearing hearing aids, Eden reports feelings of irritability. Months after being fit with her Oticon OPN Plays, Eden continues to excel academically, reports an increase in social activity, and can actively participate in complex listening situations, like at the dinner table our while dining out with her family.
During this episode you will learn:
- The importance of school hearing screenings
- Teaming up with an audiologist that works with the pediatric population
- A mother's perspective as it relates to her daughter being fit with hearing aids for the first time
- How hearing aids continue to positively impact Eden's new hearing world
- Brain Hearing
- The importance of best practices
The Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son - Blaise Delfino, M.S. - HIS and Dr. Gregory Delfino, CCC-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss, tinnitus, and Central Auditory Processing Disorder atAudiology Services, located in Bethlehem, Nazareth, and East Stroudsburg, Pennsylvania.
On this episode we interview Moe Jerant, drummer for The Large Flowerheads! Moe has been a professional musician for over 20 years. She began playing the drums when she was gifted a snare drum by a few of her schoolmates in 7th grade! Who knew that years later Moe would be the drummer for one of the most popular 60's cover bands in The Lehigh Valley and surrounding areas!
During this episode you will learn:
- The importance of getting your hearing tested on an annual basis
- Why musicians need to get their hearing tested at least 1x/year
- The evolution of hearing technology as described by a long-term hearing aid user, Moe Jerant
- Echoic memory and hearing loss, as it relates to musicians
- Treating your hearing loss sooner than later
- How hearing aids increase speech intelligibility and understanding
Moe has been a patient of Audiology Services for over 15 years! Dr. Delfino and Cheryl Delfino, B.A. - HIS fit Moe with her first set of hearing instruments in 2005. To date, Moe currently wears her third set of hearing aids from Audiology Services and has experienced positive patient outcomes. Moe is extremely motivated to continue to increase her overall speech understanding and decrease her listening effort. This is one of the many reasons why she loves her hearing aids.
Being a professional musician means that Moe is exposed to constant noise on a consistent basis. Between band rehearsal and live shows, it's essential she continue to protect her residual hearing; we want to maintain the hearing sensitivity she does have. That being said, when Moe is rehearsing or performing, she uses musician in-the-ear monitors! Now, when she's done playing a gig, she doesn't have that ringing in her ears when she gets home (commonly referred to as temporary threshold shift).Too often we speak with professional musicians who don't perform as much (some don't perform at all anymore) because they present with hearing loss. At Audiology Services, it is our mission to encourage musicians to get their hearing tested on an annual basis! A musician's sense of hearing is like a canvas to an artist - essential. Practice healthy hearing habits, wear hearing protection when you go see your favorite band perform live, and don't listen to your music turned all the way up (unless of course it's The Large Flowerheads) - Kidding! Turn the volume down, seriously.
We Heard You Have Some Questions. Let's Hear Em'
Email: Blaise@audiologyservicesllcpa.com
Facebook: https://www.facebook.com/hearingmatterspodcast
Instagram: https://www.instagram.com/hearing_matters_podcast/
The Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son - Blaise Delfino, M.S. - HIS and Dr. Gregory Delfino, CCC-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss, tinnitus, and Central Auditory Processing Disorder atAudiology Services, located in Bethlehem, Nazareth, and East Stroudsburg, PA.
On this episode we interview Valli Gideons. Valli is a military bride, who writes about navigating through the fog of raising kids with cochlear implants and other things from the heart. She has discovered that there is no such thing as “typical” and prefers square pegs. Valli has a degree in journalism and in second grade wrote her first short story about a walking/talking sponge (Can you say: “She was robbed?” Hello, SPONGEBOB); She's been an exercise instructor since her teen years (Flashdance sweatshirts, leg warmers, and vinyl records to prove it); and may have been an extra on the vintage 90’s hit, Beverly Hills 90210 (proof still found on VHS tapes).
During this episode you will learn:
- How Valli and her husband responded when they were told their children were diagnosed with Pendred Syndrome
- The importance of advocating for your children when they present with hearing loss
- Raising children born with hearing loss
- The importance of hearing healthcare providers practicing empathy while working with patients
- Realistic expectations as it pertains to hearing aid and cochlear implant fittings
- Harper Gideon's newest book Now Hear This: Harper Soars With Her Magic Ears
Now Hear This: Harper Soars With Her Magic EarsWhen a child is diagnosed with hearing loss, it is overwhelming. The future can feel uncertain and parents might worry whether or not their child will thrive. Harper's real life story allows readers to follow her journey, providing both parents and children who are facing any kind of diagnosis a much-needed dose of encouragement. Through Harper's navigation of hearing loss, kids can imagine what is possible. Understanding and awareness are key to feeling included, and the community around a child with hearing loss is critical. This story shares ways people in a deaf or hard of hearing child's life can better support them. Harper's witty approach to storytelling resonates with young readers and will surely inspire the people who love and support them.
Audiologists are Angels
We are grateful for the opportunity to have Valli Gideons as a guest on the Hearing Matters Podcast! It was either in a blog post or another podcast, but we heard Valli say, "Audiologists are angels." The aforementioned describes the impact that Harper and Battle's (Valli's son) audiologist has had and continues to have on their life! The countless follow-ups, reprogramming, and clean and checks all positively influenced Harper's and Battle's hearing world. If your child presents with hearing loss, or you're an adult who presents with hearing loss, teaming up with an audiologist that understands your type and degree of hearing loss, social activity level, and your hearing, listening, and understanding goals is essential.
When to take your child to a hearing professional **We Heard You Have Some Questions, Let's Hear Em'
Email:** Blaise@audiologyservicesllcpa.com
The Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son - Blaise Delfino, M.S. - HIS and Dr. Gregory Delfino, CCC-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss, tinnitus, and Central Auditory Processing Disorder atAudiology Services, located in Bethlehem, Nazareth, and East Stroudsburg, PA.
On this episode, we interviewed Necole Kohring-Kalucki, account manager at Oticon Inc. Oticon is part of the Demant Group – One of the largest and oldest international hearing healthcare companies in the market today. They develop some of the best hearing aids and audiometric equipment in our industry. Necole has been working in the hearing healthcare field for just about fifteen years. On this episode, we deep dive into Necole’s personal journey in selecting the field of hearing healthcare as her career path and define some of the key differences in hearing technology from then until now!
On this episode, we discuss:
- Necole’s journey in the field of hearing healthcare
- Aging parents and hearing loss challenges
- The newest hearing aid from Oticon: The More
- The primary areas of focus in hearing aid development
- Guiding patients to successful outcomes
Necole has so much passion for hearing healthcare and is a true representation of the Oticon brand. Oticon’s trademark is “BrainHearing”, and it is in fact, the essence of what is means to hear and then understand. Necole reveals how all of the research and development that goes into creating a new hearing aid is measured against their most current model. Their science is backed by real data and real patients! Tune in to learn more about deep neural networks, recharge ability, improved understanding in noise and much more!
Key Features of the Oticon More:
- Trained with 12 million sounds from real life to recognize virtually, all types of sounds to support your brain
- The deep neural network (DNN) will learn the way your brain learns.
- Rechargeable
- Now, direct to Android
- MoreSound Intelligence is proven to make the full sound scene 60% clearer
**We Heard You Have Some Questions. Let's Hear Em'!
E-mail: Blaise@audiologyservicesllcpa.com
Audiology Services Website: https://audiologyservicespa.com/**
About The Hearing Matters Podcast
The Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing epidemic: Hearing Loss. The show is hosted by father and son - Blaise Delfino, M.S. - HIS and Dr. Gregory Delfino, CCC-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss, tinnitus, and Central Auditory Processing Disorder at Audiology Services, located in Bethlehem, Nazareth, and East Stroudsburg, Pennsylvania.
On this episode, we interview a current patient of ours at Audiology Services: Ms. Nancy Young. Nancy has been wearing hearing aids for almost twenty years. Her first set of hearing instruments were inherited and reprogrammed for her type and degree of hearing loss. Prior to wearing hearing aids, Nancy reports feelings of frustration and social isolation prior to being fit properly with hearing aids. When friends and family would laugh, she would grow frustrated because she couldn't understand speech when multiple speakers were holding a conversation.
On this episode we discuss:
- Nancy's hearing journey
- Why Nancy moved forward with hearing technology
- What drives Nancy to spread awareness of hearing healthcare
- The importance of implementing best practice
- Nancy's experience at Audiology Services
- Comorbidities linked to untreated hearing loss
- Effortful listening
- Hearing aid pricing
Nancy has great passion for raising awareness of hearing healthcare. Being a long-term hearing aid user, she understands the importance of visiting an audiologist/hearing healthcare professional to address her hearing healthcare needs. During this episode, Nancy shares her experience as a long-term hearing aid user and the benefits of wearing hearing aids, which include:
- Increased speech understanding, especially in complex listening situations
- Decreased listening effort in complex listening situations (ex. restaurant, crowds, meetings, etc.)
- Increased social interaction/communication with friends and loved ones (when you can't understand what people are saying, you begin to socially withdraw)
What are comorbidities linked to untreated hearing loss?
- Social isolation and loneliness
- Depression
- Increased risk of falling
- Cardiovascular disease
- Diabetes
- Cognitive impairment and dementia
Why you should get your hearing tested every year?
- Early treatment can help prevent future issues. Many people will wait until they are having difficulty before getting their hearing tested. The reality is that they have most likely been living with hearing loss anywhere from 5 to 15 years before they take action. Could you imagine living with high cholesterol or high blood pressure or diabetes for a dozen years before taking action?
About The Hearing Matters Podcast
The Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing epidemic: Hearing Loss. The show is hosted by father and son - Blaise Delfino, M.S. - HIS and Dr. Gregory Delfino, CCC-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss, tinnitus, and Central Auditory Processing Disorder at Audiology Services, located in Bethlehem, Nazareth, and East Stroudsburg, Pennsylvania.
On this episode, we interview one of our very own patients, Mr. Coppee. Mr. Coppee came into the office about a year ago, struggling with hearing loss where we fit him with Oticon Opn hearing aids. Mr. Coppee worked in the HVAC field, often finding himself in loud and noisy environments for nearly 50 years, being one of the main reasons for his hearing loss. With his hearing technology, Mr. Coppee loves to hear life’s story, spending more time with his many grandchildren and loving wife.
On this episode we discuss:
· The impact of hearing technology
· The benefits of being a family-owned practice
· The lack of hearing protection prevalent in loud working environments
· Hearing loss linked to loud working environments
· Conducting Speech in Noise (SPIN) testing
· Spreading hearing healthcare awareness
· Hearing Loss linked to Diabetes
· Advice for those who may be hesitant to get their hearing checked
How Do Loud Environments Affect Your Hearing?
A one-time exposure to extreme loud sound or listening to loud sounds for a long time can cause hearing loss. Loud noise can damage cells and membranes in the cochlea. Listening to loud noise for an extended amount of time can overwork the hair cells in the ear, which cause these cells to die.
If you or a loved one is experiencing hearing loss, make an appointment with an audiologist or hearing healthcare provider. It is essential to visit a professional. At Audiology Services, we believe that hearing technology should be fit by a licensed professional.
Questions? We encourage our listeners to forward any questions or comments to the following email address: Blaise@audiologyservicesllcpa.com
Learn More at:
https://audiologyservicespa.com
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About The Hearing Matters PodcastThe Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son - Blaise Delfino, M.S. - HIS and Dr. Gregory Delfino, CCC-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss, tinnitus, and Central Auditory Processing Disorder at Audiology Services, located in Bethlehem, Nazareth, and East Stroudsburg, PA.
On this episode, we interviewed our patient, Mr. Ralph Brodt. Mr. Brodt is a patient at Audiology Services and is a current hearing aid user. He is a Nazareth, Pennsylvania native, talented musician and owner of the Nazareth Music Center - of which, has been in business for 60 years! This family-owned generational business is a gem in our small town of Nazareth. You can find Mr. Brodt playing the French horn or trombone in his free time. Check out all the Nazareth Music Center has to offer at: https://www.nazarethmusic.com/
On this episode, Mr. Brodt takes us on a journey through his love of music, passion for teaching, the family music store history, and how hearing instruments have so positively impacted his life. We see how the use of this hearing technology has increased his communication in his familial life, musical performances, and his customer relations. Ralph’s wife is his number one fan and supporter!
Most importantly, Mr. Brodt paints us a clear picture as to why he is successful with his hearing technology.
Why is Mr. Brodt So Successful with His New Hearing Aids?
· Comprehensive Audiological Evaluation
· Practitioner Knowledge of Fitting Software and Gain Measurements
· Conducting Real Ear Measurement and Additional Outcome Measurements
· Customized Listening Settings ~ one program for conversation, one program for playing music, and one program for listening to music
· iPhone Connectivity and Use of Corresponding Application
· Follow Up Care and Annual Audiological Evaluations
Tune in to hear Ralph’s homegrown story about his hearing journey and a testament of how best practice will undoubtedly leave your patients hearing the best that they can!
We Heard You Have Some Questions. Let's Hear Em'!
E-mail: Blaise@audiologyservicesllcpa.com
Audiology Services Website: https://audiologyservicespa.com/
About The Hearing Matters PodcastThe Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son - Blaise Delfino, M.S. - HIS and Dr. Gregory Delfino, CCC-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss, tinnitus, and Central Auditory Processing Disorder at Audiology Services, located in Bethlehem, Nazareth, and East Stroudsburg, PA.
On this episode, we interview Audiologist and Australia native, Mark Truong. When Mark isn't assisting patients on their journey to better hearing, you can find him recording his newest podcast episode for the Hear Me Out Podcast, building a computer with tons of CPU, or practicing the violin in preparation for his next gig.
After listening to this episode you'll learn:
- The importance of being active on social media, especially if you're in private practice (Audiology and/or Speech-Language Pathology)
- Which social media platform(s) you and your practice should be active on
- Overcoming the fear of speaking in front of the camera
- The importance of creating and documenting your processes for content curation in order to scale
- How to increase engagement on your social media platform(s)
- How to position yourself as a thought leader in your space
- The importance of consistently posting content on a daily basis
Owning a Private Audiology or Speech-Language Pathology Practice is Hard...It seems as though there is never enough time in the day to get everything done! We know what you're thinking, "You want me to see patients, run a private practice, spend time with my family, and now start to post consistently on social media?! Are you insane!?"
Having been in the private practice space full-time for almost four years now, I've personally learned how essential it is to be active and consistent on social media. Gone are the days where you can set up shop, put an OPEN sign on your front door, and patients are going to come running to your audiology clinic. Today, you're competing with managed care, online hearing aid sales, and other private practices. Having a limited online presence is holding you back from growing your practice and assisting even more patients on their journey to better hearing. While you may be consistently receiving physician referrals, implementing a social media strategy is going to be essential for brand recognition and patient acquisition.
On episode 18, Mark and I discuss that we are the most socially connected demographic to ever exist. I mean, think about all of the social media platforms available today (Facebook, Instagram, TikTok, SnapChat, etc.). To be honest, it's overwhelming! However, selecting a few social media platforms to build a presence on and position yourself as the thought leader in your space is essential for growth.
Starting an Instagram and/or Facebook page can be scary. However, don't be afraid to ask your friends for help to learn about the platform. Good luck on your new journey - you got this!
We Heard You Have Some Questions. Let's Hear Em'!
E-mail: Blaise@audiologyservicesllcpa.com
Audiology Services Website: https://audiologyservicespa.com/
Watch this episode on YouTube: https://www.youtube.com/watch?v=AyRWqFbFw-8
About The Hearing Matters PodcastThe Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son - Blaise Delfino, M.S. - HIS and Dr. Gregory Delfino, CCC-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss at Audiology Services, located in Bethlehem, Nazareth, and East Stroudsburg, PA.
On this episode, the Hearing Matters Podcast welcomes Dr. Laura Camus from L&S Consulting Group. You might remember Laura was on our podcast November of 2019 to share her story. Laura has normal hearing sensitivity but difficulty understanding speech in noise. Laura now wears Oticon OPN S 1 hearing aids, but before she had her hearing technology, she experienced isolation and depression due to undiagnosed hearing issues.
We are in a time right now with COVID-19, winter, and the holidays where isolation and depression are severe concerns for all of us, but this is especially true for people with hearing issues, especially undiagnosed hearing issues. According to the American Academy of Audiology's research, we know that untreated hearing loss can have serious emotional and social consequences for people, especially older people. When hearing loss or hearing issues go untreated, people are more likely to feel isolated, sad, and depressed. Additionally, people may feel more agitated and also feel like others are often mad at them.
With that being said, how can people and businesses manage change during thee uncertain times?
- We need to recognize that each of us responds to change in our unique way and at our own pace.
- We need to recognize how we feel about the change
- Identify what we can do
- Focus on the benefits of those things rather than on the losses
- Understand the risks of not changing
How can we cope with the changes we are all currently experiencing?1.) It's healthy and helpful to acknowledge how we feel. Talk about your feelings and avoid forcing yourself to feel happy just because the holidays are here.
2.) Reach out to people. Technology helps us to stay connected when we feel lonely or isolated.
- Call a friend, text, email, or use social media.
- There are also tools such as Facetime and Zoom that can help us have a more personal interaction through a video call.
3.) Be realistic about what can and can't happen this year. Think about ways to adapt our traditions. For example, if a holiday family party is how you catch up with extended family, could you find a creative way to do a picture and letter exchange and then follow-up with a video call?
4.) Try to put aside differences and be understanding if someone else gets upset. Everyone is experiencing stress this year, and it helps if we don't take it personally.
5.) Create and stick to healthy habits
6.) If you feel depressed and can't seem to shake it on your own, please seek out professional help.
If you need to talk to some immediately about your depression or a loved one's depression, The US Department of Health and Human Services has a National Helpline you can call: 1-800-662-HELP (4357).
There is also a suicide prevention helpline if you are feeling suicidal or worried about someone you know: 1-800-273-8255
Learn more | Change Management: L&S Consulting Group
E: Blaise@audiologyservicesllcpa.com
About The Hearing Matters PodcastThe Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son - Blaise Delfino, M.S. - HIS and Dr. Gregory Delfino, CCC-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss at Audiology Services, located in Bethlehem, Nazareth, and East Stroudsburg, PA.
On this episode, Blaise Delfino discusses why you SHOULD NOT purchase hearing aids online. If you purchase "hearing aids" online:
- You do not receive a comprehensive audiological evaluation
- You do not receive outcome measurements/real ear measurement
- Customization of the hearing technology is not an option
- Purchasing hearing aids online will cost you more over time
- You're most likely treating a symptom rather than a cause
- Hearing aids are not a one and done solution
- "Hearing Aids" sold online are not legally considered to be hearing aids
Schedule Your Annual Hearing Evaluation with an Audiologist or Licensed Hearing Healthcare Professional
Purchasing hearing aids online is a business model that has been attempted by a few companies. However, the model is not in the best interest of the patient. Could you imagine purchasing braces online? How about glasses? Well, in today's day and age it seems as though you can buy anything and everything online. However, that doesn't mean that you should!
If you feel as though you present with hearing loss it is essential to make an appointment for your annual hearing evaluation with an audiologist or licensed hearing healthcare professional. When patients schedule their hearing evaluation at Audiology Services, we conduct a battery of tests to collect information with regard to the status of the patient's outer, middle, and inner ear. After we conduct comprehensive testing, we review the results with the patient. If the patient presents with hearing loss, we discuss technology options AND communication strategies.
Audiology Services Case Study: Custom Hearing Aids
At Audiology Services, we've treated patients who present with hearing loss, but also decreased visual acuity and decreased dexterity. When we fit patients with decreased visual acuity and dexterity, we need to ensure that we customize the hearing aid AND introduce a rechargeable option; we need to make sure that our patient is set up for success so he/she wears their new hearing aids all day, every day. Recently, we fit a patient with Starkey's Custom Livio 2400 ITE Rechargeable hearing aids. The patient not only has hearing loss, but also decreased visual acuity and dexterity. The custom and rechargeable option allows this particular patient to enjoy their new hearing world. They are able to successfully insert and remove the hearing aids with ease due to the customization.
If this patient were to purchase hearing aids online, they would not have the option to customize their hearing aids. In addition, they would not have had the opportunity to schedule a counseling appointment to review how to properly insert and remove the hearing aids.
Hearing aids/hearing healthcare is not an "Add to Cart" model. Schedule your annual hearing evaluation today!
We Heard You Have Some Questions? Let's Hear Em'!
Contact Us: Blaise@audiologyservicesllcpa.com
Phone: 610-694-0141
About The Hearing Matters PodcastThe Hearing Matters Podcast discusses hearing technology (more commonly known as hearing aids), best practices, and a growing national epidemic - Hearing Loss. The show is hosted by father and son - Blaise Delfino, M.S. - HIS and Dr. Gregory Delfino, CCC-A. Blaise Delfino and Dr. Gregory Delfino treat patients with hearing loss at Audiology Services, located in Bethlehem, Nazareth, and East Stroudsburg, PA.
On this episode, Blaise and Dr. Delfino welcome Dr. Douglas L. Beck as their featured guest! Dr. Douglas L. Beck earned his undergraduate degree (B.A.) in Communication Disorders & Sciences (1982) and his master's degree in audiology from the University of Buffalo (1984) and his doctorate (Au.D., Doctor of Audiology) from the University of Florida, Gainesville (2000).
His professional career began in Los Angeles at the House Ear Institute in clinical audiology, cochlear implant research, and intraoperative cranial nerve monitoring. In 1988, he was appointed Director of Audiology at Saint Louis University in the department of Otolaryngology - Head and Neck Surgery. Eight years later he co-founded a multi-office hearing aid dispensing practice in St. Louis, Missouri. In 1999, he became President and Editor-In-Chief of; AudiologyOnline.com, SpeechPathology.com and HealthyHearing.com.
Dr. Beck joined Oticon in August, 2005. In December, 2019 he was promoted to Vice President of Academic Sciences at Oticon Inc.
Dr. Beck is among the most prolific authors in audiology with 188 publications and more than 1275 abstracts, interviews, and op-eds written for the AAA (2008-2015), Hearing Review (1990- 2020) and Audiology Online (1999-2005) addressing a wide variety of audiology and professional topics including; audiology, the profession of audiology, pediatric audiology, cognition, hearing aids, audition, counseling and more.
On this episode we discuss:
- Cognition, Audition, and Amplification
- Top Down, Bottom Up Approach as it Pertains to Hearing Aid Fittings
- Pragmatics and Hearing Aid Fittings
- Velox S Platform Findings
- Understanding Speech on Par with Individuals with Normal Hearing Sensitivity
- The Importance of Real Ear Measurement (and why you should visit a hearing healthcare provider who conducts REM on a regular basis)
- The Essentials of a Successful Hearing Aid Fitting
- The Importance of Conducting Speech in Noise Testing
- Going Beyond the Decibel
- The Importance of Visiting Your Hearing Healthcare Provider Annually
Are you new to wearing hearing aids?
Welcome to your new hearing world! You made the important decision to increase your speech understanding and decrease your overall listening effort. Moving forward with hearing aids can be scary. Maybe you've heard stories of friends or family purchasing hearing aids and wearing them in the drawer. However, when patients are fit with hearing aids using best practices(real ear measurement, outcome measurements, etc.) they adapt to their new hearing world quite well!
Did you know that untreated hearing loss...
- can lead to social isolation?
- can lead to depression?
- increases your risk of falling?
- is associated with cardiovascular disease?
- is linked to Diabetes?
- is associated with cognitive impairment and dementia?
Questions? Please email us at Blaise@audiologyservicesllcpa.com
The Fader Plug Patent has been Issued by The United States Patent and Trademark Office
On this month's episode, the Founder and CEO of Fader Plugs, LLC, Blaise Delfino, M.S. - HIS, announces that the Fader Plugs patent has been issued by The United States Patent and Trademark Office. The issue date was September 22, 2020!!!
The Fader Plug is the world's first custom adjustable mechanical earplug that provides controlled noise reduction. Traditional foam earplugs block sound, often making you feel like you're under water while wearing them. The Fader Plug is a custom earplug that manages sound, putting the user in control of their hearing experience.
See the Fader Plug journey below, all of which Founder and CEO, Blaise Delfino, M.S. - HIS goes into detail throughout this episode:
- 2015 - Fader Plugs, LLC was founded
- 2016 - Fader Plugs, LLC places 1st in the PA State System Business Plan Competition out of 223 submissions
- 2016 - Provisional patent is submitted
- 2016 - Fader Plugs, LLC selects Creative Engineering of Bronxville, NY as their working prototype engineering partner
- 2017 - Fader Plugs, LLC selects Starkey Hearing Technologies as their supplier and manufacturer
- 2017 - Fader Plugs, LLC places first in the TecBRIDGE Business Plan Competition
- 2017 - Fader Plugs, LLC selects ProtoCAM Additive Manufacturing as their supplier and manufacturer of the Fader Plug Filter
- 2018/2019 - Product Development, product testing, go-to-marketing strategy, etc.
- 2020- Dr. Grant Searchfield - University of Auckland in New Zealand begins his research on Fader Plugs
- 2020- Patent is issued by the USPTO
Where/When Do I wear Fader Plugs?
- Construction site(s)
- Indoor/Outdoor Shooting Range(s)
- While mowing the lawn, weed wacking, using the chainsaw, snow blowing, etc.
- Sleeping (the Fader Plugs manage your spouse's snoring!!!)
- Individuals who present with Hyperacusis
- Individuals who present with Misophonia
- Hunting
- Concerts
- Musicians during practice and on stage performing LIVE
- Racetrack
- Watching fireworks
- Studying for an exam
- Anywhere sound causes a disturbance and/or irreversible hearing loss
For more information on Fader Plugs, visit us at www.faderplugs.com
On episode 12 of the Hearing Matters Podcast, Dr. Gregory Delfino, CCC-A and Blaise Delfino, M.S. - HIS interview Meghan Okken, an undergraduate student from Bloomsburg University studying Communication Sciences and Disorders (most commonly known as speech-language pathology).
In this episode you will:
- Meet Meghan and learn about her summer internship experience at Audiology Services
- Learn about Meghan's role as social media coordinator for Audiology Services, Hearing Matters, and Fader Plugs
- Learn about Meghan's professional goals as she continues to pursue a career in the communication sciences and disorders field
- Learn about Meghan's goals with regard to the Hearing Matters Podcast social media growth strategy
Audiology Services Summer InternshipIn January 2020, Audiology Services received an inquiry from Meghan Okken, an undergraduate student from Bloomsburg University of Pennsylvania studying communication sciences and disorders, most commonly known as speech-language pathology. Meghan was in need of audiology observation hours for her clinical observations course. Observation hours allow students to observe professionals in the communication sciences and disorders field, which assists in their clinical setting decision making process.
When Meghan visited our office for the day, we were impressed with her professionalism and how she interacted with our patients. Following Meghan's visit to our office in January, we held a team meeting to discuss offering Meghan a full-time summer internship position. When we held the summer internship interview in early March, Meghan accepted the position with enthusiasm.
The Importance of the Summer InternshipA few years ago, I (Blaise) was an undergraduate student studying speech-language pathology at East Stroudsburg University of Pennsylvania. It was a requirement to obtain clinical observation hours before graduation. My classmates and I needed 25 speech hours and 5 audiology hours. I was grateful for the supervisors who donated their time and allowed me and my fellow classmates to schedule observation hours in various clinical settings.
Encompassing an understanding of the observation process, I personally wanted to open an internship position for an undergraduate student studying communication sciences and disorders. In addition, I've personally had mentors throughout and following my undergraduate and graduate studies. That being said, paying it forward was important to me. The purpose behind the summer internship position was to provide the opportunity for a student to observe first-hand, the processes and procedures in the private practice setting. These processes and procedures include but are not limited to:
- Scheduling patients
- Rescheduling patients
- Greeting patients
- Otoscopy
- Tympanometry
- Comprehensive audiological evaluations
- Hearing aid clean and checks
- Real ear measurement
- Scheduling/hosting effective team meetings
Meghan Joins Team Audiology ServicesAs Meghan's summer internship came to a conclusion, we held a team meeting to discuss Meghan joining our team as our social media coordinator. During Meghan's internship, she managed the Hearing Matters Podcast Instagram and Facebook platforms. And, if we may add, does an incredible job managing all social platforms!
Audiology Services would like to congratulate Meghan on a job well done this summer!
Good luck this year as you enter your junior year at Bloomsburg University!
Audiology Services COVID ComebackTheHearing Matters Podcast discusses hearing technology, best practices, and a growing national epidemic - Hearing Loss.
On Episode 11 of the Hearing Matters Podcast, Dr. Gregory Delfino, CCC-A and Blaise Delfino, M.S. - HIS discuss Audiology Services/Fader Plugs return strategy. On episode 11, you will learn the following:
- Audiology Services COVID-19 return strategy
- Lessons learned during the pandemic (i.e. remote hearing aid programming, remote hearing healthcare consultations, 24/7 hearing aid drop-off box, and the importance of updating patients through our digital platform(s)
- The Fader Plug research project being conducted by Dr. Grant Searchfield at the University of Auckland in New Zealand
- Dr. Judy Huch from Oro Valley Audiology in Tucson, Arizona becomes a Fader Plug partner
On March 17, 2020, Audiology Services, located in Nazareth, Bethlehem and East Stroudsburg, Pennsylvania, temporarily shut down in response to the COVID-19 pandemic. During the quarantine, we were unable to service patients face-to-face. In order to continue to service our patients, we set up a hearing aid pick up and drop off system in the front vestibule of our Nazareth location. If our patient's needed assistance with their hearing technology, they had the opportunity to drop off their hearing aids in a zip lock bag labeled with their name. Our patients found this process to be extremely convenient for them.
On June 8, 2020, Audiology Services reopened! Prior to reopening, our team held return strategy meetings to ensure that we discussed and reviewed the CDC guidelines with regard to businesses reopening. The health and safety of our patients is and always has been our top priority. Now that we are reopened, what can current and new patients expect when they enter our practice?
- Upon entry, all patients are asked to visit our hand sanitation station (NOTE: ALL PATIENTS ARE REQUIRED TO WEAR A MASK DURING THEIR APPOINTMENT UNLESS THEY PRESENT WITH AN UNDERLYING MEDICAL CONDITION)
- Next, our patient care coordinator takes the patient's temperature and documents their temperature
- Patient's are required to take a COVID-19 screener. Once completed, the screener is reviewed and then placed in the patient's file
Our team was excited to reopen our doors and continue to service our patients face-to-face. The COVID-19 pandemic confirmed what our team already knew and believed - Hearing Healthcare IS Essential.
**For more information, visit the following links below to connect with our team:
Call (610) 694 - 0141 to schedule your annual hearing evaluation and/or hearing aid consultation.
Audiology Services Website:** https://audiologyservicespa.com/
Audiology Services Facebook: https://www.facebook.com/AudiologyServicesPA/
Fader Plugs Website: https://faderplugs.com/
Contact Our Team: info@audiologyservicesllcpa.com
May is Better Hearing and Speech MonthOn Episode 10 of The Hearing Matters Podcast, Dr. Gregory Delfino, CCC-A and Blaise Delfino, M.S. - HIS celebrate Better Hearing and Speech Month.
Dr. Gregory Delfino, CCC-A and Blaise Delfino, M.S. - HIS work full time at Audiology Services with locations in Bethlehem, Nazareth, and East Stroudsburg, Pennsylvania. Audiology Services is a family owned and operated hearing healthcare clinic dedicated to reintroduce patients to a new hearing world. Each May, Better Hearing & Speech Month (BHSM) provides an opportunity to raise awareness about communication disorders and the role of ASHA members in providing life-altering treatment. The BHSM theme for 2020 is "Communication at Work."
ASHA has revised its plans for BHSM to reflect the impact of the COVID-19 virus. All consumer/public resources will now be topical to the coronavirus and will feature guidance for preventing or managing communication disorders at this challenging time.
"Since 1927, the month of May has been dedicated as Better Hearing and Speech Month in the United States. Across the country, organizations dedicated to promoting hearing health join together, serving to not only bring awareness and understanding to hearing health but to shine a spotlight on the issues faced by those with hearing loss."
Common Signs of Hearing Loss
- Friends or family say you turn the television or radio up too loud
- You struggle to understand speech, especially in noisy environments
- You have difficulty hearing people on the phone
- You are not sure where sound is coming from, known as localization
- You often ask people to repeat themselves
- You find yourself avoiding social situations
- You feel exhaustion after attending social events
Why You Should Get Your Hearing Tested
- A hearing test is painless and takes less than an hour.
- Hearing loss may be an early warning sign or red flag for other health conditions including cardiovascular disease and diabetes.
- If your hearing test shows your hearing is normal, you can tell your friends to get off your back.
- The Mayo Clinic recommends baseline hearing tests for adults.
- Untreated hearing loss increases your chance of developing dementia.
- Most hearing clinics serve free cookies and coffee.
- Untreated hearing loss increases your chances of falling.
- Treating hearing loss with hearing aids is proven to reduce the risk of cognitive decline.
- Untreated hearing loss is known to contribute to depression and social isolation.
- Hearing loss treatment has been shown to improve earning power.
What is an audiologist?
Audiologists are experts who can help to prevent, diagnose, and treat hearing and balance disorders for people of all ages.
Audiologists provide professional and personalized services to improve persons' involvement in important activities in their lives and better their quality of life. Audiologists' services can help with managing issues effecting hearing and balance, including:
- Hearing Loss – Evaluate and treat hearing, balance, and tinnitus disorders.
- Hearing Aids/Assistive Technology – Select and custom-fit hearing aids and assistive technology.
Connect with The Hearing Matters Podcast:
Instagram: https://www.instagram.com/hearing_matters_podcast/
Facebook: https://www.facebook.com/hearingmatterspodcast/
Website: https://audiologyservicespa.com/
The Hearing Aid Recommendation ProcessWelcome to the Hearing Matters Podcast with Dr. Gregory Delfino, CCC-A and Blaise Delfino, M.S. - HIS of Audiology Services. The show that discusses hearing technology, best practices, and a growing national epidemic – hearing loss. On episode 8, we discuss the hearing aid recommendation process.
On this episode, we discuss the factors the influence the hearing aid recommendation process.
The hearing aid recommendation process is an intimate process. The audiologist or hearing healthcare provider is making a data driven decision as to which level of technology will be best for you.
What Influences the Hearing Aid Recommendation Process?
- The patient's type and degree of hearing loss
- The patient's speech discrimination scores
- The patient's speech in noise scores
- The patient's dexterity
- The patient's social activity level
- Does the patient want bluetooth connectivity?
- The patient's budget
If you or a loved one is experiencing hearing loss, make an appointment with an audiologist or hearing healthcare provider. It is essential to visit a professional. At Audiology Services we believe that hearing technology should be fit by a licensed professional.
Questions? We encourage our listeners to forward any questions or comments to the following email address: Blaise@audiologyservicesllcpa.com
Learn more at https://audiologyservicespa.com
LIKE us on Facebook: https://www.facebook.com/hearingmatterspodcast
FOLLOW us on Instagram: https://www.instagram.com/hearing_matters_podcast/
In this episode, Dr. Delfino and Blaise Delfino Discuss:
- The emotions and anxieties patients often experience prior to their hearing evaluation
- What a comprehensive audiological evaluation looks like
- The battery of tests essential in making an accurate hearing loss diagnosis
Making the initial appointment for a hearing evaluation can be overwhelming:
- "Who can I trust?"
- "What if I actually have hearing loss?"
- "My friends wear hearing aids and they don't really like them. I'll just wait."
- "I can wait another few years, I get by just fine!"
- "I can hear, people just mumble!"
These are statements and challenges that we hear in the clinic on a daily basis. If you're listening to this podcast episode, you need to commend yourself! Taking this important first step towards better hearing is essential!
With over 35 years of experience as an audiologist, Dr. Delfino has diagnosed and treated thousands of patients. In this episode, he brings us through the process of a comprehensive audiological evaluation.
Episode References:
Katherine Bouton:
Katherine Bouton is an advocate and educator for the deaf and hard of hearing. Her most recent book is “Smart Hearing: Strategies, Skills and Resources for Living Better with Hearing Loss” (October 2018). Smart Hearingis an up-to-the-minute guide to the rapidly changing world of hearing aids, including over -the-counter hearing aids., “hearables”, cochlear implants and assistive hearing devices. Many of these new devices not only help you hear better but allow you to communicate wirelessly with your smart phone and household devices.
She is also the author of “Shouting Won’t Help,”(2013), a memoir of losing her hearing in midlife and how it affected her, and of “”Living Better with Hearing Loss” (2013). Katherine’s books are available at Amazon.com or at your favorite independent bookstore.
Her 40 year career in journalism began at The New Yorker and concluded with 22 years at The New York Times. She travelled the world as a free-lance magazine writer in the years between her employment at those two institutions.
Katherine is a frequent speaker on hearing loss issues, and speaks to both professional groups and hearing loss groups. She can be reached at katherinebouton@gmail.com.
She is President of the New York City Chapter of the Hearing Loss Association of America and is a member of the national Board of Trustees of HLAA.
**Connect with Dr. Gregory Delfino, CCC -A and Blaise Delfino, M.S. - HIS:
Website: https://audiologyservicespa.com/ Facebook: https://www.facebook.com/hearingmatterspodcast/ Email: Blaise@audiologyservicesllcpa.com**
Chief Audiologist, Dr. Gregory Delfino, and CEO and Co-Founder, Blaise Delfino, M.S. - HIS, discuss COVID-19's impact on Audiology Services.
On March 17, 2020, Audiology Services temporarily closed in response to the COVID-19 pandemic. Governor Wolf encouraged all non-essential businesses to temporarily shut down. Two days later, Governor Wolf mandated that all non-life-sustaining businesses shut down until further notice. Audiology fell under the non-life-sustaining category. While Audiology Services has been shut down for one-month, our team/family has been active responding to patient emergencies and preparing our clinic for when we re-open.
We look forward to seeing our patients in clinic in a few short weeks. If you have any questions about your hearing healthcare, please do not hesitate to contact our team at:
Blaise@audiologyservicesllcpa.com
Audiology Services is a family owned hearing healthcare clinic with three locations located in Bethlehem, Nazareth, and East Stroudsburg, Pennsylvania.
Let's Connect:
Facebook: https://www.facebook.com/hearingmatterspodcast/
Instagram: https://www.instagram.com/hearing_matters_podcast/
"Approximately 38 million people in the United States have hearing loss.The inability to understand speech-in-noise (SIN) is one of the main complaints of people with untreated sensorineural hearing loss (SNHL), as well as many people who wear traditional hearing aids. It is also estimated that an additional 26 million American adults possess hearing thresholds within the range of normal limits (WNL), but they, too, complain of hearing difficulty (HD) and SIN problems, as will be reviewed below.
These additional 26 million adults with HD and/or SIN problems (ie, suprathreshold auditory deficits) often report experiencing a reduced quality of life (QOL) due to their auditory problems. When these individuals seek help from audiologists, they are often informed that their hearing thresholds are WNL and are subsequently counseled about advantages that can be derived from better lighting, use of visual redundancy, sitting closer to the person speaking, and other advice given to persons with hearing loss in traditional auditory rehabilitation programs. However, it is likely that many of these individuals are not being tested thoroughly or that traditional audiometric tests are not sensitive enough to determine their actual SIN ability. It is also likely that these people are not being informed of commercially available tools that could improve the signal-to-noise ratio (SNR), and, thus, address their listening and communication needs and potentially lead to positive benefits. Indeed, Tremblay and colleagues asked why people with normal hearing sensitivity (ie, pure-tone thresholds WNLs) still complain of HDs and/or trouble understanding SIN.
The article below reviews published benefits that are associated with improving the SNR for some adults and children who present with hearing sensitivity and thresholds which are generally accepted as within normal limits (WNL) but have HD and/or trouble understanding SIN. We also review and speculate on benefits that some people receive from enhanced SNRs which are delivered through sophisticated hearing aids and remote microphone (RM) systems, and technologies that can be wirelessly coupled to personal hearing aids and other devices."