ManagerMirror: Recent Episodes

Brad Bilen

Our Mission is to demystify the role of corporate people manager by providing learnings and insight from proven experts and crowdsourced perspective on handling the issues faced as we strive to truly drive success through empowering others in their performance and career.

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Abilitie Vice President Matt Confer RETURNS to ManagerMirror to share updates on how his team has integrated AI into the Manager Simulation tool, and some of his learnings from working with clients who have used it!

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GetBridge Manager of Customer Success and Gainsight Administrator Colleen Cunningham Perry joins me discussing her journey from the training department to people-leadership. She talks about evolution of leadership style, and shares a respectful meeting cycle she uses with her teams.

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Google Marketplace Strategic Initiatives Manager Rachel Bradshaw joins me discussing how she’s influenced product development as a stakeholder. She also shares her 3 pillars for of career assessment and a model she follows for creating new roles.

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Boy Scouts of America Director of Development Janssen Lemley joins me sharing tough lessons he’s learned making staff decisions, and he walks us through how he prepares his employees to be brand ambassadors at any time.

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Rochester Christian University Business School Dean Dr. Rebekah Pinchback joins me discussing her Theology of Business. Hear her approach to staff mission alignment, and learn the mechanisms she uses for employee development.

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Zillow Director of Client Services Juan Longoria joins me discussing mechanisms to stay consistently authentic, and he walks us through how he uses video as a messaging tool with his staff!

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Fetch Package COO George Schultz joins me discussing tips on investing in employee & stakeholder relationships along with a few mechanisms he uses to stay close to production.

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Motivosity Vice President of Marketing Logan Mallory joins me discussing mechanisms for evolving teams including setting initial expectations, choosing your culture, and relationship resets.

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Proven retail industry corporate team builder, leadership consultant, and now top author Nicole Townsend joins me discussing "leading with heart and mind" and her new book, “Just Be Real: A Manager's Field Guide to Making Work Count for Employees and Companies."

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SYCN Auto Logistics Vice President of Operations Anthony Kunz joins me discussing how he applies moderation in his leadership, and he walks us through tips he uses to stay consistent with sharing the “why” to keep staff engaged.

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Former Salesforce Solutions Engineering Director Gerard Valerio joins me discussing the importance of adapting your communication style to your staff, and he shares tips on how to identify those styles.  Gerard also walks us through some unique ways to invest in ongoing learning with both company and private resources.  

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Gong Global Vice President Nate Vogel joins me discussing how he engages senior leaders in change-messaging, measuring the impact of enablement, and a little on storytelling with data. 

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Amazon Business Senior Sales Leader Tania San Miguel-Bounds joins me as we deep dive the old “Up or Out” concept.  She walks us through the G.R.O.W. coaching method, ice cream conversations, and the Tree of Legacy! 

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YUPRO Senior Vice President of Growth and Impact Katie Breault joins me discussing how she removes ego from her management work, managing to agreement, and how she uses those personality tests with her staff.  

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Vonage Manager of Commercial Sales Hannah Pencek joins me discussing how she leads by example in ongoing learning, and how she shares both positive & corrective feedback with her staff.  

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FloQast Senior Manager of Customer Success Julie Fox joins me discussing how she teaches her staff to create a growth mindset and lean into pressure. 

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Former Zoom Sales Enablement Manager and current start-up business consultant Rich Adams joins me discussing how he prepares before employee conversations. He also shares some techniques he uses to help stay focused on developing employees before numbers.  

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HungerRush Vice President of Sales, Josh Desmond joins me discussing his “overcommunicating” techniques, and how he applies the HEAT model to stay true to servant leadership! 

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EVI Industries Vice President of Sales Justin Clark joins me discussing “Be - Do - Have”, and he walks us through how he invests in his standout employees.  

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United Health Group Invention Program Director Komal Khatri joins me discussing a deeper definition of employee sponsorship, and she shares how she promotes invention among her team. 

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Seamless.AI Director of Sales Development Rob Luther joins me discussing the importance of being the same person at work as you are at home.  He talks about why he measures “exposure to failure”, and a concept he calls disturbing complacency.

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Avenade Vice President of Sales Barbara Pawar discusses her approach to developing other managers, and she shares some tips on improving diversity among an organization's leadership ranks! 

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“LITVAK LEADERSHIP LIVE” host Sean Litvak returns to share the personal leadership philosophies that went in to his new book, “Proverbs for Leadership” due out in January 2023. 

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Upwork Vice President Matt Ryan discusses the impact your network and brand have on the success of your team along with how he encourages innovation.

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Best Selling Author and former US Navy Captain Mike Abrashoff shares people leadership lessons from his book, “Its Your Ship”.   Mike discusses his learnings from balancing six missions in the Persian Gulf simultaneously, and he walks us through how he applied some "no-brainer" mechanisms to improve the promotion opportunities for his staff. 

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Monroe Mitchell, LLC Managing Director Carla Harmon joins me discussing People, Process, Tools, and Insights from Data.  She also shares her bright spot / hot spot analysis. 

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TikTok interim Head of Global Security Kim Albarella joins me sharing how she coaches for problem solving and tips on avoiding managing via gossip. 

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Kraft Heinz Plant Manager Nick Turnbull joins me sharing what he’s learned about how his decisions impact staff and nuances between education and hands-on experience. 

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One of my personal mentors, Randstad National Director David Bell, joins me for my 50th episide! David discusses specific steps he uses to empower employees and coach them toward their own professional destiny. 

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Rivian End-of-Line Assembly Manager Ryan McKennedy joins me discussing nuances he’s learned leading soldiers in the military, volunteers in nonprofit, and corporate employees. You’ll hear him talk about vocally setting expectations for language his team uses, and he shares some questions he's used to successfully drive behavior change.  

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Verizon Enterprise Sales Operations Manager Aaron Owen joins me sharing some tough lessons he learned leading teams in retail and discussing techniques to balance accountability with genuine employee well-being.

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Quikly Vice President of Marketing Kristy Sharrow joins me discussing clarity in focus with her employees, and she walks us through how to build intentional themes for employee coaching sessions.

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Refine Labs COO Megan Bowen joins me discussing her people management journey.  She shares her learnings on hiring and specific techniques to apply journaling as a mechanism for self-reflection. 

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Proven Retail and Services industry Vice President and current Experience Counts founder Nicole Townsend joins me discussing how she defines her management style and the importance of written clarity with staff.  

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Senior Software Engineering Manager Eric Hess joins me discussing his techniques for goal setting and how he includes soft skills in those goals. 

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VMware Senior Director Marjorie Abdelkrime joins me sharing her approach to strategic decision making and she introduces the Journey Line concept!

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International expansion expert and tech sales leader Avi Lax joins me discussing the career development donut, automation versus headcount growth and his thoughts on moving from Manager to IC roles.  

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Respected tech industry sales leader Becky Bui joins me discussing the importance of expanding your management influence to help develop your team, and she offers tips to avoid micromanaging!

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Proven sales leader, corporate growth expert, and past ManagerMirror guest Bob Blount returns to discuss techniques for leading people through hypergrowth.

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Ava Robotics Director of Marketing Molly Gardner joins me to share her experiences with corporate and start up team development. She discusses humanizing employees from the top down and how she considers diverse perspectives. 

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Amazon Senior Manager Ernest Arambula shares specific techniques he uses to build trust with his teams and discusses his journey to drive DEI.

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Abilitie Vice President and veteran TEDx leadership presenter Matt Confer walks us through how he builds trust with his employees and he shares learnings on decision making from the manager simulator!

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Factor 8 President Lauren Bailey deep dives the transition from sales producer into effective manager including tips on leading remotely and call coaching.

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VP of Engineering and C-Suite whisperer Dave Heisey shares learnings from his corporate career and consulting journey.

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Vonachen Group Vice President Sean Litvak shares how listening and self-awareness has improved his leadership impact.

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Retail Industry C-Suite veteran Stephanie Cocumelli shares her thoughts on the importance of including internal stakeholders in project development and setting employee expectations.

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Award-winning corporate training expert Matt Boschi shares how he leads a team and how he trains others to lead a team.

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Top HR organizational strategist Jeff Reeves shares his corporate journey and tips on building business relationship trust through listening.

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Human Resource team builder Dawn Burke talks about leadership lessons from the theater, the importance of boundaries, and offers employee feedback tips.

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Former agency executive and current Izea Vice President Katie Mellor discusses how to prioritize your customers by empowering your employees.  

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Global business leader Alberto Elli shares his personal story of coming to America and leading teams in a variety of cultural and corporate structures.

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Proquest Director of Sales Tools & Analytics Lindsey Derocher shares learnings from her career and discusses how correct relationships help drive accountability.

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TrueCar Vice President Kerri Wise joins me to share her people management story, techniques for leading through change, and how she defines authenticity.

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ManagerMirror podcast host Brad Bilen shares his own people management journey, examples of his techniques, and reflections on the podcast with guest host John Ruffini.

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Author John Miller speaks to personal accountability & defines the difference between management and leadership while he shares from his bestselling book QBQ.

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User experience leader Sandy Lipscomb shares how she uses "Calm" as a tool in her leadership & discusses managing a variety of disciplines.

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B2B Technology Marketing Executive Marc Moschetto discusses skip-level interactions and building positive team dynamics.

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Team-builder and social media expert Eric "Bam" Burns introduces a fresh definition of authentic leadership and shares some social media tips!

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Fountain Vice President Tracy Sestili walks us through her experiences managing teams in both non-profit and for-profit organizations.

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Forethought President Dan Watkins talks about defining hard work and shares his equation for engagement.

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Professional Services industry leader Jennifer Coffin speaks to how she balances friendship and accountability in her top-performing teams.

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Strengthsfinder trainer and leadership expert Lisa Cummings shares her story & teaches us about leading different personalities to success.

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Marketing Executive Colin Puckett explains how he builds a decision framework while sharing tips on self awareness and stories from his people management journey.

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Nursing Manager Jessica Raymond discusses grace as a leader & shares her journey as a people manager through this unique time in history.

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Listen to proven team-builder Ed Anderson talks about driving winning sales results through a positive, strengths-based culture while he shares some stories from his journey leading people in large corporate and small start-up situations.

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Corporate messaging expert Jenny DeVaughn shares how she brings "Purpose" back to her 1:1 meetings and some tips on storytelling in leadership.

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Tech industry Sales Leader Bob Blount shares his thoughts on the importance of agendas, how he runs a reverse 1:1 and stories from his journey.

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Mobility Strategist Kristin Slanina shares her thoughts on written communication & what she does to prepare for executive meetings.

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Graham Skidmore discusses reasons staff may be hesitant to buy-in to change & how he overcomes each as well as what he found most important as his people management scope grew.

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Manager maker Betsy Kennedy shares what she's learned about respecting style differences, strategic decisions, and how to keep the WHY alive across a large organization.

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Software Development Executive David Gemuenden shares his expertise managing technical professionals and tips on communication and collaborative meetings.

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Personal Brand expert and veteran people manager Kanika Tolver walks us through specific steps to help elevate an employee within an organization.

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Sales Leadership Expert Jon Freeman shares techniques for stepping into leading a new team and his tenets on transparency and communication with your staff.

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Director of Operations Erica Wandzel discusses the value of listening to employees and shares tips on driving accountability with your staff.

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Author, Consultant and Director-Level Manager Mike Lyles shares how he identifies management potential and what he does to develop other people managers.

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Proven Culture Builder Deb Decamp shares tips on crucial conversations and employee engagement.

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In this executive interview, John Ruffini shares his planning technique when approaching a new strategic role along with some hands-on tips for coaching your staff.

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In this expert interview, Amanda Cavaz teaches us the importance of personal tenets in managing others and the basics behind developing a User Guide.