Work of Tomorrow: Recent Episodes
Wharton Business Radio
Understanding how technology and innovation will change the way we work in the future. Airs every Monday at 5:00 p.m. on SiriusXM 132, Business Radio powered by the Wharton School.
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Rich Berner, CEO of MDLIVE, inc., joins host Christian Terwiesch on Work of Tomorrow.
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Krisda Chaiyachati, faculty member at the Perelman School of Medicine and the Medical Director of Penn Medicine’s OnDemand Virtual Care, joins host Christian Terwiesch on Work of Tomorrow.
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Kevin Gillis, Vice President of Product Development at GreenWorks, joins host Christian Terwiesch on Work of Tomorrow.
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Omer-Bar-Yohay, CEO of Eviation, joins host Christian Terwiesch on Work of Tomorrow.
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J. Joseph, Aviation Consultant at Joseph Aviation Consulting, Colonel in the United States Marine Corps and Captain for US Airways, joins host Christian Terwiesch on Work of Tomorrow.
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Matt Burchette, Senior Curator at the Museum of Flight, the largest independent air and space museum in the world, joins host Christian Terwiesch on Work of Tomorrow.
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Erik Lorig, a former NFL player who has played six seasons of professional football and now is a 2nd-year Wharton MBA student, joins host Christian Terwiesch on Work of Tomorrow.
Michael Skimbo, Professional Madden Player for Lazarus Esports, joins host Christian Terwiesch on Work of Tomorrow.
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Dan Kan, Chief Product Officer and Co-Founder of Cruise, General Motors' Self Driving Car Division, discusses the start of "Cruise" before it's acquisition by GM, different automated driving technologies, and the future of the auto industry.
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Matt Anderson, Curator of Transportation at the Henry Ford Museum, discusses the history of Ford Motors, the evolution of the assembly line, and his take on current industry disruptions such as self driving cars.
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Brett Stevens, VP of Material Procurement at Terracycle, discusses the company's new recycling solution LOOP, a closed loop solution to combat recycling and excess waste.
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Brent Bell, VP of Recycling at Waste Management, discusses what factors define successful waste management, potential industry disruption, and the state of recycling and pollution in 2019.
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Andy Dinh, CEO and Founder of TSM, an esport platform with over 80 million followers, talks about the beginnings of his career, his rise in competitive League of Legends tournaments, and the growth of esports.
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Adam Davis,Chief Commercial Officer of Harris Blitzer Sports & Entertainment, talks about sports team management, the evolution of the industry, and the various revenue streams a sports team can have.
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Marcia Woods, CEO and co-founder of FreshSpoke, talks about building a logistics platform and app that connects buyers and farmers in the wholesale food marketplace.
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Lon Frahm, president of Frahm Farmland, discusses new agricultural models and how advancements in technology have changed the farming industry.
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Andy Rachleff, co-founder and executive chairman of Wealthfront, discusses his automated investment services company.
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Lindsay Hans, managing director at Merrill Lynch, discusses investing, her firm's client services, and how technology has changed the sector.
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Kartik Hosanagar, author of A Human’s Guide to Machine Intelligence, discusses how algorithms are shaping our lives.
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Eric Topol, Founder and Director of Scripps Research Translational Institute, discusses current uses of artificial intelligence in medicine and potential problems.
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Neeti Mehta, Co-founder of Automation Anywhere, discusses the company's use of bots to automate various customer service transactions.
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Chris Crowley, Chief Commercial Officer of Alorica, discusses how his company approaches operational improvements and the use of artificial intelligence in the telemarketing industry.
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Brian MacDonald, CEO of PredPol, discusses the development of "predictive policing" and what his company is doing to assist local police forces.
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Scott Thomson, Chief of the Camden County Police, discusses the operation of his department and the ongoing struggle with the opioid crisis.
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Varun Krishna, VP Product and Consumer Group at Intuit, discusses the ubiquity of Intuit's Turbo Tax filing service and recent changes within the tax preparation industry.
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Paul Dougherty, Partner at EisnerAmper, discusses this year's tax season and his role as a tax accountant in Philadelphia.
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Bob Walters, President and COO of Quicken Loans, discusses Quicken's role in the mortgage industry and its current initiatives to stay ahead of its competitors.
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Alex Reilley, Sr. Mortgage Consultant at Trident Mortgage Company, discusses her role as a Mortgage Consultant and how the industry has evolved in the last two decades.
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Chris Guerra, Clinical Nurse on Penn’s Trauma Surgical ICU Team, discusses her day-to-day at PennMedicine and the ever-evolving technological changes in medicine.
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Cory Kidd, Founder and CEO of Catalia Health, discusses the importance of proper transitional care out of the hospital and the development his company's automated healthcare companion, Mabu.
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Paul Newman, Co-Founder and CTO of Oxbotica, discusses the development of their autonomous driving software.
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Jeremy McClain, Director of Systems Technology at Continental AG, discusses current autonomous driving features and potential use cases in the near future.
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Chris Riccobono, the Founder of UNTUCKit, discusses bringing an online retail business to a brick and mortar store.
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Michael Suswal, Founder and COO of Standard Cognition, talks about the role of AI in redesigning checkout solutions in the retail industry.
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Michael Blake, Former CIO of Hyatt who now heads an association called Hospitality Technology Next Generation (HTNG), talks about technology in the hotel industry's changing landscape.
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Laura Fuentes, Senior Vice President at Hilton Worldwide, takes a look at the effect of technological advances on hotel operations.
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Kevin Peterson, Co-Founder and CEO of Marble, talks us through his company's revolutionary local shipping robot.
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Sam Hall, Chief Product Officer at Grubhub, goes through some of the logistics behind their food delivery service.
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Joshua Browder, Founder of DoNotPay, explores how artificial intelligence is saving motorists millions in parking fines
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Daniel Linna, Professor at Northwestern Pritzker School of Law, stresses the importance of quality, cost efficiency and access in legal services
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Paul Bissett, CEO of Harvest CROO Robotics, explains how robots are revolutionizing the berrry picking industry
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Kaan Kurtural, UC Davis, explores how vineyard mechanization is cutting costs and improving fruit quality
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Andrea Matwyshyn, Professor of Law and Co-Director of Center for Law, Innovation and Creativity, Northeastern University, explores the implications of data agrigation and use within the public and private sector.
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Shaun Moore, CEO of TrueFace, explains how facial recognition technology is the future of identity mangement
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Archit Bhargava, Head of Global Product Marketing, Niantic Inc., demonstrates how augmented reality is enhancing gaming experiences
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Tanya Thompson, Director of Global Product Acquisition, Hasbro, shows why balancing digital with face-to-face experiences are crucial in today's gaming environment
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Gio Hunt, EVP and Executive Producer at Blizzard Entertainment describes the evolution of modern, online gaming from a solitary to a social experience, and the growing diversity of players, communities and business models.
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Elaine Chase, Vice President of E-sports for Wizards of the Coast explains how both traditional board/table-top games and digital E-sports games must adapt to the customers of today and the customers of tomorrow.
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Grant Geiger, Founder and CEO of EIR Healthcare, introduces how their "lean" modular hospital room resulted from various design thinking applications to create a better patient experience and reduce hospital waste.
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Bon Ku, Assistant Dean for Health and Design, Thomas Jefferson University, reveals how design thinking in healthcare helped resolve problems with burnout doctors in the emergency room.
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Kate Gulliver, Global Head of Talent at Wayfair, explains how the firm operates as a tech company within furniture production to enable a seamless, positive customer experience.
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Paul Downs, Founder and Owner, Paul Downs Cabinet Makers, shares how the prominence of Google and digital resources allowed his local business to expand at a national scale.
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Tony Miller, CEO of Bind, offers his insights on the "consumerization" in health insurance, through which consumers can own and define their own versions of health.
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Rebecca Madsen, Chief Consumer Officer, United Healthcare, emphasizes the need for human-centered design to introduce better financial incentives within health insurance.
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Christi Jefferson, Ron Branca, Penn Medicine's Simulation Center
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Derek Belch, CEO and Founder of STRIVR Labs, shared how he started applying VR technology to professional sports training and how the firm aims to bring VR to the masses.
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Xeno Müller, Elite rowing coach and Olympic gold medalist
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Paul Annacone, Author, Coaching for Life
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Matt Boggie, Executive Director of the NY Times R&D Lab
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Jeremy Gilbert, Director for Strategic Initiatives at the Washington Post
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Bob Farrell, CEO of Globaltranz
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Greg Hewitt, CEO of DHL Express
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Jon Stein, CEO and Founder of Betterment
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Erik Davidson, Chief Investment Officer and Executive Vice President at Wells Fargo Private Bank
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Michael Todasco, Director of Innovation at PayPal
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Kamila Chytil, Chief Operating Officer MoneyGram
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Sharon Vitti, Senior Vice President and Executive Director, CVS MinuteClinic
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Jesse Pines, Professor of Emergency Medicine, George Washington University
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Dr. Nalaka Gooneratne, Associate Professor, Perelman School of Medicine
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Dr. Gandis Mazeika, Founder, Sound Sleep Health
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Kandy Anand, Chief Growth Officer for Molson Coors
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Trevor Pritchett, CEO of Yards Brewing
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Ian Siegel, CEO and co-founder of Zip Recruiter
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John Hausknecht, Professor at Cornell University
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Jeremy Wacksman, President of Zillow
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Bob Goldberg, CEO of the National Association of Realtors
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Glen De Vos, CTO and President of the Mobility and Services Group at Aptiv
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Barry Ratzlaff, Vice President of Customer Satisfaction at Hyundai Motor America
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Gregg Wallace, Director of US Tech Office at Hilti, describes the company's product and service innovations to serve the end user in the power tools industry.
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Sonesh Shah, Vice President for Brand and Digital at Bosch Power Tools North America, shows how innovations in data and connectivity are improving the customer experience in the power tools industry.
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Tom Joyce, VP for Business Development at Vigilant Solutions, explains how investigators can use the company's technology to more efficiently solve crimes.
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Peter Newsham, Chief of Police at the Metropolitan Police Department of Washington D.C., discusses how new technology has impacted police workflows.
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John Hass, President and CEO of Rosetta Stone, explores how technology and in-person teaching play a role in language learning.
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Christina Frei, Executive Director of Language Instruction for the School of Arts & Sciences at the University of Pennsylvania, explains the factors involved in quality language learning at Penn and other institutions.
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Justin Dawe, President of Scoot Networks, discusses both the benefits and challenges of scooter sharing in the cities of San Francisco and Barcelona.
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Bob Burns, President of BCycle, describes the operational challenges in the bike-sharing industry.
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John Strotbeck, CEO of Boathouse Sports, delves into the labor costs and technology required for the production in the U.S.
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Doug Ewert, CEO of Tailored Brands, explains how production processes differ within the U.S. and offshore.
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Ryan Callahan and JT Kane, Co-Founders of Highline, discuss how they provide unique value to the customer on running trips in national park settings.
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Michael Edwards, Chief Growth Officer at Intrepid Travel, describes the value and authenticity of small group personalized travel.
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Josh Hix, Co-Founder and CEO of Plated, discusses operations, efficiency, and customer experience in the meal-kit business.
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Sarah Mastrorocco, VP of Business Development at Instacart, explores how the company improves the customer experience based on their specific needs.
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Nicolas Reinecke, Co-Founder of QUAEST and Adjunct Professor at Wharton, describes how new technology has changed the work of consultants in the digital age.
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Neil Malhotra, Assistant Professor of Neurosurgery and Orthopedic Surgery and Vice Chair of Operations in the Department of Neurosurgery at Penn Medicine, explains how he balances experimental research and patient care, as well as how robotics plays a role in surgical innovation.
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Georges Markarian, Neurosurgeon at the Center for Neuro and Spine, discusses the innovations and work processes used to streamline healthcare operations.
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Tom Wang, Chief Product Officer at Turo, describes how the car sharing marketplace puts vehicles to better use and mitigates owner risk in the process.
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Sebastian Birkel, CEO of Sixt Rent-a-Car USA, delves into the operations of the rental car business, recent expansions into car-sharing, as well as potential competition from ride-hailing services.
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Leah Belsky, VP of Global Enterprise Development at Coursera, discusses the company's online courses and degree offerings, while explaining how they cut costs for companies who want to train and certify employees.
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Renee Patton, Director of US Public Sector Education at Cisco, explains how the company uses technology to solve schools' problems, from understaffed classrooms to cybersecurity breaches.
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Kyle Nakatsuji, CEO and Co-Founder of Clearcover, describes how inspiration from new insurance technologies inspired the founding of the company and its innovations in cost structure.
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Mark Pitchford, Chief Marketing and Sales Officer of Esurance, discusses how technological innovations play a role in improving the customer experience of buying and utilizing insurance.
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Jeff Hurst, Chief Commercial Officer at HomeAway, explains how the service provides families with entire houses for long-term trips, and improves the customer experience through use of innovations such as virtual reality.
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Steven Dominguez, VP of Global Brands for Hyatt Place and Hyatt House, explores the growth of smaller, select-service hotels as a sector within the hospitality industry.
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Zohar Dayan, CEO and Co-Founder of Wibbitz, describes how the use of AI in video production streamlines creative processes for content creators.
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Stan Wischnowski, Executive Editor and Sr. VP of Philadelphia Media Network, discusses how the company's business model has changed based on reader behavior in the digital age.
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Florian Reuter, CEO of Volocopter, explains how their emission-free aircraft could be used within cities to mitigate traffic.
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Jeff Knueppel, General Manager at SEPTA, talks transportation competitors in the digital age and how SEPTA will innovate based on rider needs.
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Chris Jones, VP of Technology at iRobot, explores how the company's task-based robots, Roomba and Braava, are made accessible for home use, despite the complex mechanics involved in their design.
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Omar Abdelwahed, Head of Studio at Softbank Robotics America, describes the benefits of the company's robot, Pepper, which can be used as a helpful concierge for businesses and homes.
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Nils Lonberg, Head of Oncology Discovery Biology at Bristol-Myers Squibb, explains how his collaborative work determines the potential success of new drugs and moves them to clinical trials.
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Robert Vonderheide, Director of Pennâs Abramson Cancer Center, demonstrates how the Center prioritizes patient satisfaction as a leader in innovation to fight cancer.
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Brent Messenger, Global Head of Community at Fiverr, discusses how the company functions as a marketplace for buyers and sellers of creative and digital services.
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Ryan Sutton, District President at Robert Half, explains how the company connects clients with suitable workers and subsequently helps these workers grow in the long run.
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Will Harris, fourth-generation owner at White Oak Pastures, shows why a return to the older, more humane ways of farming leads to a better product.
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Thomas Bowman, Lead Research Chef at JUST, describes the economic and environmental implications of the company's animal-free products.
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Chris Britt, Co-Founder and CEO of Chime, explains how the mobile banking service functions without physical locations, which are not a priority for millennials.
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Bill Demchak, CEO of PNC Bank, demonstrates how his customers' shift to digital usage has created the need for a safer, better online banking experience.
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Scott Peters, President and Co-Founder of Construction Robotics, shows how their Semi-Automated Mason Robot collaborates with human workers to streamline the construction process.
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Matt Papenfus, Senior Vice President at Turner Construction Company, discusses the impact of new technologies on the construction and architecture industries, despite certain immutable parts of the building process.
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Prashant Warier, Co-Founder and CEO of Qure.ai, explains how the firm's technology uses AI to read medical images faster than radiologists can.
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Alice Chong, Professor of Radiology at the University of Pennsylvania School of Medicine, describes her work as a radiologist and how new technologies can improve the patient experience.
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Mikhael Naumov, Co-Founder and President of DigitalGenius, describes the firm's use of artificial intelligence for text-based customer service.
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Angela Garfinkel, President and Founder of Quality Contact Solutions, delves into the firm's practices for improving call center operations.
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Nick Franklin, Former EVP of Next Generation Experience at Walt Disney Parks and Resorts, discusses how the digital age has transformed the theme park experience.
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Eric Merz, Creative Producer at Universal Orlando, explains how new technologies have allowed the firm to improve the customer experience of the park's themed attractions.
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Kyle Bautista, Vice President and General Manager at Complexity Gaming, predicts the future of esports and explains how the virtual gaming industry compares with the real world of professional sports.
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Seth Rabinowitz, Director of Fan Engagement at the New York Jets, describes the modern innovations keeping sports fans connected, informed, and entertained.
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Jennifer Neumaier, Enterprise Sales Manager of Learning Solutions at LinkedIn, describes how she works with Lynda.com to provide online learning resources for professional skill development.
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Stephen Laster, Chief Digital Officer of McGraw-Hill Education, discusses how the company's educational resources and tools are changing in the digital age.
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