Chatter that Matters: Recent Episodes
Tony Chapman
Marketing Hall of Legends Tony Chapman chats with people who do extraordinary things, despite often challenging circumstances. In doing so Tony counters the relentless storm of negativity by sharing inspiring stories that celebrate positivity and the possibility.
A heart-moving episode about the unimaginable courage it takes to live after loss. When Pamela Shainhouse's daughter, Alli, died at 26 after seven years of fighting Hodgkin lymphoma, Pamela felt that the person she had been died with her. In the silence that followed came a life-altering question: Who would she become now?
In this deeply personal conversation, Pamela shares how Alli taught her to live fully, to refuse the limits others place on us, and to understand the profound difference between moving on and moving forward.
Pamela also speaks candidly about growing up with a disability, enduring bullying, becoming a caregiver, and navigating a grief that reshaped every part of her life. She reflects on the 16-year journey of writing her memoir, Daughter Dies, Mother Lives On—a testament to the daughter she lost and the woman she fought to become.
This is a powerful conversation about a mother's enduring love, the struggle to rebuild an identity after unimaginable loss, and the possibility of finding purpose, not beyond grief, but within the love that remains.
To learn more about what Pamela does: https://www.theshainhousegroup.com
Every so often, a guest comes along who challenges us to think differently. Not necessarily to agree, but to wonder. What if intuition is more than instinct? What if the coincidences that shape our lives aren't coincidences at all? What if the moments we dismiss are actually messages, gently nudging us toward the life we were meant to live? What if there are Earth Angels?
Leslie Lee Sanders believes we're all born with an inner knowing, that signs, synchronicities, intuition, and even spiritual guidance are available to us if we're willing to slow down and listen. Whether you embrace those ideas, question them, or reject them entirely, they invite us to think about life from a very different perspective.
She also brings an extraordinary life story to that conversation. Born into poverty as one of eight children, becoming a teenage mother at fifteen, and overcoming extraordinary adversity, she went on to become an award-winning author of more than thirty books. Writing under the names Leslie Lee Sanders, L.L. Sanders, Leslie Lee, and Lee L. Sanders, she has captivated readers with psychological thrillers, horror, romance, and fiction.
Now, for the first time, she's telling her own story. In her memoir, Ready to Listen, Leslie steps out from behind the characters to explore the experiences that shaped her beliefs, her resilience, and her understanding of what it means to trust the voice within.
Whether you're deeply spiritual, deeply skeptical, or simply curious, this conversation isn't about convincing you what to believe. It's about exploring the possibility that the greatest answers may come when we stop talking... and start listening to here and beyond.
To purchase her memoir 'Ready to Listen' -
Amazon Link: https://www.amazon.com/dp/B0G2GP3Q29
Some conversations stay with you long after they are over. This is one of them.
Kim Mason is someone I deeply admire for her intelligence, her humanity and the way she makes everyone in her presence feel heard and seen. She dreamed of becoming an anthropologist and journalist, but a summer job at RBC changed everything. Almost four decades later, she holds one of Canada's most senior banking positions.
But our conversation isn't really about her career. It's about the paths we walk in life—some we choose and others that seem to choose us.
Kim opens up about saying yes to the unexpected, balancing work and family, and how the people closest to her encouraged her to embrace a career-defining move. We explore why empathy can't be performed, what listening reveals that numbers can't, and how thoughtful advice can change lives.
I close with the advice I give anyone seeking direction in their career: how to find your passion and pursue it. It begins with the four rewards we seek from our work—and why some matter more than others.
When my 90-year-old mother-in-law moved into our home earlier this year, caregiving became deeply personal. Seeing the stairs, stubborn jar lids, fear of falling and loss of independence through her eyes changed how I understood aging, dignity and love—and inspired this conversation.
Millions of people in the middle of their own lives suddenly become caregivers. Most arrive untrained, unprepared and too often unsupported, yet they keep showing up because love asks them to.
Few understand that journey more deeply than Amy Coupal, CEO of the Ontario Caregiver Organization. As a child, Amy helped care for her brother, who lived with cerebral palsy. Years later, she walked beside her mother through cancer and palliative care. Today, she helps her father navigate life in his late eighties, holding their ordinary moments close because she knows their time together is not unlimited.
Amy gives voice to the exhaustion, guilt, anticipatory grief and invisible mental load carried by caregivers. Leanne Kaufman, President and CEO of RBC Royal Trust, then explains how honest conversations and thoughtful planning can answer some of caregiving's hardest questions before a crisis makes them urgent.
This is a deeply personal story—but it is also one that may profoundly affect any of us as our lives, and the lives of those we love, unfold.
Aaron Bethune lives his life. Musician. Writer. Strategist. Mountaineer. Seeker. Philosopher. Promoter and Publisher. His approach is one we can all learn from.
So many words of wisdom to take away: 'I like to get to the corner to see what's next before deciding to go forward or change lanes.'
Or
Success is not always the award, the applause, or even the destination.
Sometimes success is freedom.
Sometimes it is presence, being in the present.
I hope you take away as much as I did from Aaron Bethune.
Canada Day is more than flags and fireworks. It is a reminder that this country was not inevitable. It was imagined into being by people who chose union over drift and compromise over collapse.
My guest is JDM Stewart, author of The Prime Ministers: Canada's Leaders and the Nation They Shaped. James brings history to life by showing us Canada's prime ministers not as saints or villains, but as flawed, ambitious, and consequential leaders who shaped the country we inherited.
We talk about Macdonald, Laurier, Borden, Mackenzie King, Pearson, Louis St. Laurent, the two Trudeaus, Quebec, Western alienation, sovereignty, and why too many young Canadians know more about American presidents than the leaders who built, bruised, defended, and reimagined Canada.
This is not a history lesson. It is a Canada Day wake-up call. If we don't know how Canada was made, how can we understand what is at risk?
I close the show with my thoughts on what Canada and Canadians must do for us to remain strong and free.
To purchase J.D.M. Stewart's book: https://a.co/d/09mFoxzX
My guest today is Tim Moore, a serial entrepreneur with immense character. Tim's upbringing included failing a few grades, studying to become a priest, then becoming a teacher and eventually a truck driver. His life changed when he bought a secondhand pickup truck, covered it with a tarp, placed a newspaper ad, and started a moving business charging seven dollars an hour.
From there, he built AMJ Campbell into Canada's largest moving company, then Premier Executive Suites and many more ventures across real estate, storage, mortgages, hospitality, and more.
But that is his resume. This conversation is about something deeper.
Tim talks about fear as a warrior emotion, humility as a superpower, manners as a business strategy, and why the way you treat people is the true measure of success. He understood early that a move is never just boxes and furniture. It is people trusting you with their memories, their stress, their hopes, and their next chapter.
Later in the show, Kim Mason, Executive Vice President and Head of Private Banking at RBC, joins me to talk about Tim and what it means to stand beside entrepreneurs not only when things are going well but also when everything is on the line.
Tim is a fantastic storyteller with many career and life lessons.
To buy Tim's book: How I Made It: Secrets of a Self-Made Multi-Millionaire
https://www.indigo.ca/products/how-i-made-it-secrets-of-a-self-made-multi-millionaire?variant=46831238414546
Happy Father's Day.
Did your father ever try to bottle liquid manure, only to watch it explode in the sunlight while sitting in a store window display?
Did he ever bet the family's fortune on a machine he believed could extract gold from sand?
Did he buy horses before figuring out where to keep them, then decide the house would do?
Did he lose the rent, the car, the business, and occasionally the plot, but somehow never lose his love for his children?
Welcome to the unforgettable world of Dacker.
In my Father's Day special, I sit down with Lori Thicke, author of Dreamer's Daughter: Surviving My Childhood and Raising My Father.
Lori was only ten when her mother left. From that moment on, she and her younger brother Brad were raised by their father, a war veteran, salesman, dreamer, schemer, serial entrepreneur, and eternal optimist.
Dacker's ideas were often outrageous. His timing was questionable. His plans were usually missing a few important pieces. But his love for his children was never in doubt.
Lori's story takes us from Kirkland Lake to Paris, from childhood chaos to a life of purpose, including her role in helping create Translators Without Borders. Along the way, she searches for understanding of her father, her mother, her childhood, and ultimately herself.
This is a Father's Day episode with houses burning down, a car taking out three brand-new yachts, the Count and Countess of Albania staging a coup from Dacker's kitchen, plenty of humour, and a whole lot of heart.
Because sometimes the most imperfect fathers leave behind the most unforgettable stories and the most unquestionable love.
And at the end of the episode, I offer a personal tribute to my own dad, and to all fathers, the ones who are here, the ones we miss, and the ones who did their best with what they had.
To buy Dreamer's Daughter: https://www.indigo.ca/products/dreamers-daughter-surviving-my-childhood-and-raising-my-father
Not long ago in Canada, who you loved could cost you everything.
Betty Baxter knows this because it happened to her.
Betty was an elite athlete, an Olympic captain, a pioneering coach, and one of the rare women leading at the highest levels of international sport. Her athletes trusted her. Her program was working. Her future was bright.
Then, on a cold November night in 1981, Betty was told to drive to a roadside motel between Ottawa and Montreal. Inside, three of the most powerful men in Canadian volleyball were waiting. They did not ask about her athletes, her results, or her vision.
They asked one question.
"There are rumours that you are gay. Do you deny that?"
Betty's answer was stunning in its courage. "I am the same person I have always been."
Soon after, Betty was pushed out of the sport she loved.
But this is not only a story about prejudice, power, and what was taken from her. It is also a story about what Betty did next.
She became an activist, a human rights advocate, a builder of community, and a champion for women in coaching, fairness in sport, and every person who has ever been told they do not belong.
Betty's story reminds us that Pride began as courage. As risk. As people standing up when standing out could cost them everything. This is Betty Baxter's story - and it matters.
And stick around as I then chat with Eric Turner and Isadore Chung about Pride, belonging, representation, and why respect must be more than words on a page.
To buy Outspoken - Betty Baxter's book: https://five.libsyn.com/show/episodes/new
Robin Devine has spent her life knocking on doors, sometimes literally, and finding opportunity on the other side. Raised by her grandmother, Robin learned early that hard work, honesty, courage, and instinct could take you places credentials could not.
As a little girl, she sold lilacs and rhubarb door to door. As a young woman, she walked into an advertising agency with no portfolio, no experience, and talked her way into a job. By twenty-three, she was selling Checker automobiles out of a broken-down garage, turning old taxis into reverse status symbols.
What follows is a remarkable conversation about grit, reinvention, and seeing value where others see nothing. Her energy and passion are contagious as she shares her life story from advertising to automobiles, from Expo 86 to Canadian Tire, from Russian generals to Bestselling Books, Food banks, Shelters, and a Canada Watch she proudly markets with proceeds helping those in need.
This episode is timeless.
It is about agency and refusing to wait for permission.
You can also help support Canada's Food Banks and Shelters, by purchasing a special edition Canadian Watch. https://www.timeisticking.ca/
Leslie Bradford-Scott grew up inside a story so spectacular it felt unreal. Her father drove a Rolls-Royce. A promoter, he brought Pink Floyd and Paul Anka to Hamilton, moved through a world of million-dollar diamonds, and lit up every room he entered.
Then the story cracked.
At twelve, Leslie came home to the police on the lawn. At fifteen, she had a gun pressed against her arm. At sixteen, she lost her brother, the one person who made her feel less alone.
Trying to outrun her father's shadow, Leslie joined the Coast Guard to save lives and fight crime, only to find corruption there, too. Later, she married a man who felt familiar in the worst possible way: charming, dangerous, and destructive.
But Leslie kept moving. She wrote screenplays on Post-it notes while selling cars, built a business from a farm, and reinvented herself again and again.
Years after his death, her father's 175,000-word prison manuscript surfaced, reopening everything she thought she had buried.
Was he a villain, a victim, a con man, a hero, or all of the above?
This is a gripping conversation about crime, family myth, buried truth, and what happens when the story that shaped you collapses. Leslie's lesson is unforgettable: where you are born, and whom you are born to, may shape you, but they do not get to define you.
As she says, "My entire life, I didn't feel I mattered. And now I know that I matter."
And then please stick around for an important announcement about Chatter that Matters.
To buy Leslie's book: https://www.amazon.com/Liars-Playbook-Memoir-Family-Crime/dp/1668069393
Some episodes entertain. Some inspire. And some remind us what it means to be human.
This is one of those episodes.
Bailey Gee was born with the most severe form of spina bifida. Her life became a cycle of surgeries, pain, bullying, isolation, a wheelchair, and battles with mental health that often left her wondering if life was worth fighting for. Every day she prayed to be happy.
Then one day, happiness found her.
A random YouTube search introduced Bailey to Cesar De La Rosa, whose music and stage presence became an unexpected light during one of the darkest periods of her life. What started as fandom became friendship, healing, and hope.
In this deeply emotional episode, Bailey shares her journey through disability, loneliness, and resilience. Cesar reflects on the responsibility artists carry when their work touches lives in ways they never imagined. The conversation also features Paralympian Joel Dembe, who challenges us to rethink disability, accessibility, and what it truly means to be seen.
And thanks to RBC Avion, Cesar will meet Bailey for the first time. This is a story about pain, music, humanity, and the unexpected angels who help us find the light.
Step inside the recording studio to understand more about one of the greatest voices of our time, Celine Dion. My guest is Vito Luprano, the Sony Music executive and creative force who worked on 21 of Celine's albums and helped shape her rise from a shy francophone teenager into an international superstar.
Vito found the songs. Fought for the sound. Pushed for the reinvention. And helped Celine move from French-language success to global domination.
He shares some of Celine's iconic moments, from "Where Does My Heart Beat Now" to "I Drove All Night," "Taking Chances," "Alone," and the unforgettable story behind "My Heart Will Go On."
This is a rare look behind the curtain at one of the world's greatest stars, her journey to the top, her songs, the tension, and her heartbreak when she lost Rene, the love of her life.
Nick Ferguson grew up in inner-city Miami in a world that tried to define his future before he had a chance to dream. With no father figure, surrounded by poverty, prejudice, and expectations that narrowed life to "jail or a casket," Nick chose another path.
He chose books. He chose belief. He chose football. He chose the hard road.
Undrafted, overlooked, cut, injured, and forced to fight his way through the CFL, Germany, and countless closed doors, Nick refused to let circumstance become his identity. He built a remarkable 10-year NFL career, but this conversation is not really about football.
It is about taking the pencil back and writing your own story.
Nick speaks with raw honesty about anger, isolation, faith, failure, mentorship, and reinvention. His message is simple and powerful: life will test you, people will doubt you, and adversity will find you. The question is whether you retreat or move forward.
Today, Nick is a broadcaster, mentor, and motivational speaker, helping others escape the victim mindset and discover their own gift.
This is a story of resilience, accountability, and the courage to say, "I am here."
I have had the privilege of knowing Paul Meehan for many years. I am a better person for it. There is no finer handshake or twinkle in the eye. Paul is a serial entrepreneur, a lover of family, life, and is guided by a higher purpose to help others. Did I mention that Paul and his wife, Melissa, created, self-funded, and built one of the world's most quietly brilliant brand stories by refusing to shout, by embodying the expression: Less is More.
In a category crowded with sugar, swagger, and sameness, they created NUTRL Vodka, a brand defined by restraint, simplicity, taste, trust and brilliant creativity.
This episode radiates positivity and possibility. I encourage dreamers and doers, creative thinkers, entrepreneurs, and anyone who wants to celebrate the human in humanity. Paul is a partner, father, strategist, entrepreneur, music lover, mentor and a proud Canadian. What you will learn is that success is not luck. It is listening. Learning. Knocking on doors after they have slammed shut. Finding joy in better. Making music when everyone else is trying to make noise.
I then invite Kim Mason to provide context on what it means to be an entrepreneur and to care. One of Kim's big takeaways is this: 'It's not about demonstrating empathy, it is about being empathetic.'
I borrowed the title of this episode from Cat Stevens, and you will soon see why. To Cat Stevens, Tillerman represented, "the man of the Earth," working to make things on this planet. And Tea, well, my guest knows tea.
In honour of Earth Day, I sit down with Michael Don Ham, entrepreneur, wellness advocate, and co-founder of Wild Orchard Teas, for a beautiful conversation about purpose, resilience, and what it really means to build a business that matters. A business in constant conversation with Mother Nature.
From the son of immigrants to a teacher to arriving in New York just before 9/11, to finding his passion in regenerative farming, clean air, and human health. Michael's journey is anything but conventional. But what ties it all together is a higher calling: to help people live healthier, more connected, more meaningful lives.
This is a conversation about longevity, leadership, and the courage to choose purpose over quick profit. It is also a reminder that in a world moving too fast, slowing down, sharing time with others, and building with intention may be exactly what matters most.
Enjoy Michael's words of wisdom over a cup of Tea.
Jesse Hirsh is one of the most unbridled, unrestrained, intelligent, and entertaining individuals I know, and he doesn't disappoint in this interview. Jesse makes you think, laugh, question, and lean in all at once, on subject matter that is near and dear to all of us.
We also talk about his early hacking arrest, which made him question authority; his warnings about the rising power of platforms; how our education system needs a major reboot; and his decision to leave the mainstream media behind and build a very different life through farming in rural Eastern Ontario. Jesse calls his farm the Academy of the Impossible, an experimental, high-speed fibre-connected, wired-up space that researches the intersection of agriculture, media, technology, and culture.
I don't stray far from the farm to invite Lisa Ashton from RBC's Thought Leadership Team to talk about Canada's potential to become a food superpower.
If you have ever doubted the power of art to change lives, this episode will make you think again. It is a reminder that movement can be medicine, joy can be transformative, and community can be as important as any treatment plan. Above all, it shows how one person's calling can become a lifeline for thousands of others.
What if dance could do more than move the body? What if it could unlock joy, restore confidence, build community, and become a vital part of brain health? In this moving episode of Chatter That Matters, I sit down with Sarah Robichaud, founder and CEO of Dancing With Parkinson's, a program changing lives everywhere. What began with one class and one big idea has become a powerful national movement, helping people with Parkinson's and others reconnect with their bodies, their minds, and each other through music, imagery, storytelling, and dance.
Sarah shares her journey, from a young girl who knew she was meant to dance, to an artist and teacher who discovered a profound calling to help others find freedom through movement. She explains how dance can bypass limitations, spark new neural pathways, elevate mood, and create a sense of belonging that many participants describe as life-changing.
Later in the episode, Wayne Bossert joins the conversation to discuss the importance of brain research, the role Brain Canada plays, and why supporting brain health matters to you, to me and to RBC.
To learn more about Dancing with Parkinson's. https://www.dancingwithparkinsons.com/
To learn more about Women's Brain Health - https://www.rbcwealthmanagement.com/en-ca/insights/why-women-need-to-be-more-proactive-with-their-brain-health
John Beyer grew up amidst chaos. His parents were alcoholics. By his mid-twenties, both parents had passed away, grief weighed heavily, and alcohol took over his life. In this episode, I speak with John about the moment he finally confronted that truth and the long journey that ensued.
The conversation covers addiction, recovery, family, and the quiet strength of rebuilding a life step by step. John shares how he found sobriety, started a business, became a husband and father, supported a son with autism, and kept moving forward through profound personal and health challenges.
What makes this story so impactful is that it is shared from experience, scars, gratitude, and a sincere desire to help not only himself but others, and the book he authored, Live a Little Better.
To buy John's Book: https://www.amazon.com/Live-Little-Better-Survival-Sobriety/dp/1637634013
To mark the end of International Women's Month, I host a conversation with three remarkable women. Shamira Jaffer, recipient of the 2023 RBC Canadian Women Entrepreneur Innovation Award; Jennifer Menard-Shand, a three-time nominee for the RBC Canadian Women Entrepreneur Awards; and Dr. Georgette Zinaty, President of WBE Canada and a passionate advocate for women-owned businesses.
Together, we discuss the challenges women still face, the achievements they are making, and what Canada needs to do to support more women entrepreneurs in not only starting out but also scaling up. Because empowering more women to build businesses is not just the right thing to do, but also one of the smartest growth strategies our country can pursue.
To learn more about WBE: https://wbecanada.ca/
To learn more about the RBC Canadian Women Entrepreneur Awards: (Nominations are now open) https://www.womenofinfluence.ca/rbc-cwea/
Audrey Hyams Romoff spent over 30 years in the glossy world of public relations, building OverCat Communications and shaping the images of A-list celebrities. Her professional life was marked by polish, access, and control. But behind that world was a much more private story, shaped by inherited trauma, silence, and profound loss.
Audrey's Grandmother and Mother were survivors of Auschwitz. The Holocaust was rarely discussed in their home, yet its shadow influenced everything. That silence became even more painful when Audrey's mother died by suicide, forcing her to confront not only grief but also the emotional legacy her family had carried for generations.
In this deeply moving episode, Audrey talks openly about her memoir, The Ripple Eclipse, and the tension between the dazzling life she built and the pain she inherited. This is a conversation about family, trauma, grief, survival, and the courage it takes to break a silence that has lasted far too long.
To buy Audrey's book: The Ripple Eclipse: https://a.co/d/05tdv7FW
Wes Geer chased rock and roll the way some people chase salvation, all in, full volume, no brakes. Wes Geer went from a kid with a guitar and a dream to co-founding Head P.E., tearing through the chaos of the '90s rock scene, then playing with Korn, and living the kind of life that looks electrifying from the outside and destructive from within. Fame, excess, addiction, collapse, Wes lived every mile of that road.
But this episode is not just about the rise and the wreckage. It is about what happens when someone survives the fire and comes back carrying a torch, or in this case, a guitar. Today, Wes is the founder of Rock to Recovery, using music not to fuel self-destruction, but to help others heal, reconnect, and find their way back. This is a wild, hard-living, soul-searching adventure through music, darkness, redemption, and the power of turning your greatest pain into a path for others.
To learn more about Rock To Recovery: https://rocktorecovery.org
To purchase Wes Book: https://www.amazon.com/gp/product/1735529974/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1
My advice to anyone is this. If you can, follow your passion. Follow it to where it brings you intellectual and emotional rewards, a sense of purpose and place, and in this volatile world, always have a Plan B. This is why I am so excited to introduce my two guests this week.
Elysia Racanelli is a family doctor by day and avant-garde singer by night, whose haunting voice and commanding stage presence will stop you in your tracks.
Jonathan Roy is the son of Patrick Roy, one of the greatest goaltenders of all time. Jonathan worked hard to follow in his father's 'skates', but when the NHL was beyond his skill set, he chose to pursue music. I am glad he did, as I have fallen in love with his music.
In these live interviews, both share the deeper reasons behind their pivots and the lessons they are learning along the way. Their stories offer a powerful reminder that finding your path in life is rarely linear and often requires the courage to step away from expectation to follow your heart.
These conversations took place during the staging of Odience 360 by Montreal-based Summit Tech. This is the most immersive stage and retail technology I have ever witnessed. I have provided a link below:
Check our Odience 360: https://youtube.com/shorts/5_Y3GkhIgyE?si=VcPE5CFv_GV9_Oon
Check out FirstUp by RBC X Music: https://www.rbc.com/dms/enterprise/music/first-up.html
Jonathan Roy: https://jonathanroyofficial.com
Elysia Racanelli: https://www.youtube.com/@elysiaracanelli
Have you ever considered that the sports you are watching are fixed? This episode ois appointment listening for Sports fans, sports gamblers and concerned parents, and an eye-opening story for anyone interested in how pervasive organized crime has woven into our society.
My guest this week is Declan Hill, Oxford-educated and author of The Fix. Declan is world-renowned as an investigative journalist who has infiltrated organized crime fixing rings to understand how the world of sports fixing actually works and why the extensive marketing efforts to encourage more people to gamble on sports have added more fuel to the fire.
Sports thrive on uncertainty. The drama, the underdog, the last-second miracle, the feeling that nobody knows what comes next. But what happens when that uncertainty gets hijacked — when outcomes are fixed not just in final scores, but in moments you barely notice?
In this interview, we dig into match-fixing and spot-fixing, prop bets and micro-bets, and why Declan believes a major American sports league is heading toward an existential crisis within five years.
We also talk about how that 'casino in your pocket' is affecting athletes, fans, and young people's psychology. What happens when you move from playing with fun money to your house money, or worse, when gambling becomes an addiction equal to tobacco, alcohol or heroin?
Sports fans, sports gamblers, concerned parents and friends and true crime followers, Declan Hill will not disappoint.
Declan Hill is an investigative academic and journalist. He specializes in the study of organized crime and international issues. He was the first journalist to break the story of Asian match-fixing gangs linked to the multi-billion dollar gambling markets destroying international football in his book 'The Fix: Soccer & Organized Crime'. It has now become a best-seller in 21 languages. In 2013, he published the academic version 'The Insider's Guide to Match-Fixing' which is now available in English and Japanese.: https://www.declanhill.com
If you are concerned about sports gambling, Declan encourages you to visit: https://www.gamblingwithlives.org
On occasion, I break format, step out of interview mode, and speak directly to you about what I believe matters to you, to me, and to our country. In this episode, I talk about Canada's K economy and the growing, dangerous divide between those who have and those who have very little.
I look at the human cost, the impact on our psychology and our society, and five things we can do to rebuild our economy. To grow our way forward, versus borrowing on the backs of future generations just to cover today's bills.
I hope you can find ten minutes over the next few days to listen, and to share your thoughts.
Thanks for listening to Chatter That Matters.
Let's chat soon.
This week's podcast is for all who are dealing with the reality that their future will not look like the past. There will be no neatly paved road. No ladder with perfectly placed rungs. Instead, there will be relentless headwinds, industries reshaped by technology and marketplaces rendered by global forces. Jobs will collapse, and new ones will emerge.
Which is why I invited The k3 Sisters Band to join me this week.
Three sisters who chose to make their destiny a matter of choice, rather than leave it to chance. Homeschooled. Fourth-generation musicians. As children, on a flight home from Disney, they sketched the name of a band that did not yet exist. They kept the drawing, they kept dreaming, and they kept doing.
They played in churches, fairs, school cafeterias, and nursing homes across Texas while other kids lined up at lockers.
They did not wait for a record label to find an audience.
They mastered streaming and social platforms like TikTok.
Their songs have been played millions of times, and they have fans in 70 countries.
They created a community built on positivity, anti-bullying messages, and songs written in their fans' languages.
Fifteen years later, The k3 Sisters Band have released 15 albums, written over 170 songs, and just recorded 24K Gold live with no digital or AI modification.
Their philosophy is simple. Do it yourself. But do it.
In a culture that often feels dystopian, they chose a utopian view.
In an industry obsessed with shortcuts, they chose craft.
In a digital world addicted to filters and AI, they chose authenticity.
This episode is not just for young people or music fans.
It is for parents wondering how to prepare their kids for an uncertain future.
And for anyone who feels the ground shifting beneath their feet.
I have included some of their fantastic music.
To learn more about The K3 Sisters Band: https://www.k3sistersband.com
To find out more about RBC Future Launch to support Canadian Youth: https://www.rbc.com/en/future-launch/about/
To find out more about FirstUp by RBCX music, a program dedicated to providing emerging Canadian artists with a platform for exposure, funding, education and mentorship opportunities. https://www.rbc.com/dms/enterprise/music/first-up.html
Vancouver's Chinatown was never built to be trendy. It was built because people had nowhere else to belong. Shut out of opportunity. Pushed to the margins. Told where they could and could not live. So they built anyway. Store by store. Family by family. A place that began to pulse and then became magnetic to all who lived in and visited Vancouver.
And then slowly, the pulse weakened. Rising costs. Aging buildings. Poverty. Then the pandemic. The streets emptied. Businesses struggled to survive. Anti-Asian racism surged. Fear replaced foot traffic. Absence replaced community.
This week on Chatter That Matters, you will hear the story of how one woman turned darkness into light. Carol Lee looked at decay and did not see failure. She saw a break in belonging.
Carol's approach can be replicated by any struggling community.
Joining the conversation are Martin Thibodeau, Regional President of RBC in British Columbia, and Carmen Stossel, Regional Director of Community Marketing and Social Impact at RBC. They share what makes Carol Lee special and why they got involved.
If you care about your community and humanity.
You will want to hear this conversation.
Because sometimes lighting up a neighbourhood is really about lighting up belief.
Hit play to Light Up Chinatown.
Some artists find a sound or a look. Others find the truth. Bif Naked found both. In this moving episode of Chatter that Matters, I sit down with the iconic Juno Award-winning artist and activist Bif Naked to unpack "I am who I am."
Born in New Delhi. Adopted. Raised across oceans, finding love in words and music. At 21, Bif met her birth mother, a moment that brought her story full circle.
But identity is not formed only in comfort.
At 36, Bif was diagnosed with breast cancer.
Two years later, she suffered a stroke.
Those chapters did not silence her. They fed her poetry and clarified what mattered.
I loved every second of my time with Bif Naked. We discuss punk, poetry, feminism, and the discipline behind her philosophy: "save the rage for the stage."
There is wisdom in that line. Choose where your energy goes. Do not let the noise of the world steal your voice. Channel it. Own it.
If you have ever felt different, silenced or enraged.
If you have ever had to rebuild or renew.
If you believe identity is something you own, not something assigned.
This conversation is for you.
(And her music and passion roars throughout)
What happened to the truth? I find myself fixated on a troubling realization. It feels remarkably easy to win over an audience with a slogan, a promise without substance, or blatant mistruths, even when those are wildly disconnected from the audience's reality. And even more surprisingly, they are not only readily accepted but also often repeated and shared.
I wanted to understand why. Not from a political or media lens, but from a human one. What is it about human nature that makes us so vulnerable?
That question led me to two conversations on Chatter That Matters. What ties them together is a sobering conclusion. Our minds have not fundamentally changed, but the tools used to target them have. Unless we become more intentional about how we think as parents, citizens and individuals navigating the uncertainties and complexities of life, it will remain dangerously easy to sell comforting narratives that drift far from reality.
Gordon Pennycook, a highly regarded cognitive scientist whose journey from small-town Saskatchewan to a renowned thought leader at Cornell University gives him a rare lens on how ordinary people reason in extraordinary information environments. Gordon studies why we are so trusting, why misinformation spreads faster than truth, and why most of us are not irrational or malicious, just distracted. His research shows that people do not fail because they cannot think, but because the systems around them reward speed, emotion, and certainty over reflection and accuracy.
We discuss why falsehood often outperforms truth online, how social platforms exploit attention rather than intention, why news has become opinionated, and why there is still hope.
I then bring in Milos Stojadinovic, a cybersecurity and threat expert at RBC, who thinks like attackers, so the rest of us do not have to.
Milos explains how cybercrime has become organized, global, and industrialized, from ransomware-as-a-service to AI-powered scams and nation-state involvement. His insight makes one thing clear. Trust is still our greatest human strength, but it has also become the easiest point of entry for those who want to exploit it.
Robyne was a high school dropout who believed she wasn't worth saving.
Then her car plunged through the ice, trapping her 20 feet underwater and changing everything. This is the story of how choosing hope became a strategy for survival and healing.
I sit down with Dr. Robyne Hanley-Dafoe, bestselling author and one of the most trusted voices on resilience. As a teenager, Robyne battled addiction, dropped out of school, and was hospitalized in an adult psychiatric ward. At 16, a near-fatal accident gave her a second chance she refused to waste.
This is not a glossy comeback story. It is an honest conversation about becoming. Robyn shares why pain does not have to make sense to be real, why recovery is never linear, how stress can be worked with rather than feared, and what everyday resilience actually looks like.
This episode is about hope, not as a feeling, but as a practice, and choosing to show up again when life feels overwhelming.
To find out more:
Discover – Pre-Order 'I Hope So: How to Choose Hope Even When It's Hard' Hope isn't just a feeling – it's the key to rewiring your brain for resiliency and well-being, even in the toughest times.
Stay Connected - Subscribe to Dr. Robyne's Newsletter Get exclusive tools, strategies, and Everyday Resiliency—straight to your inbox.
What happens when the dream you are chasing, ends in a split second? Only to find a new one awaits. At 19, Jane Roos was chasing Olympic dreams, fast, fearless, and focused. Then, in a single moment, everything changed. A devastating car accident took her best friend's life and ended the future she had trained for. What followed was pain, survivor's guilt, and a question that quietly redefined her life: Why am I still here?
From a hospital bed, with no roadmap and no safety net, Jane founded the Canadian Athletes Now Fund, an idea that would grow into one of the most important sources of support for Canada's Olympic and Paralympic athletes. Today, CAN Fund has helped fund thousands of athletes seek their podium dreams, not by chance but by belief.
Jane also shares the quieter, equally powerful parts of her journey, including overcoming survivor's guilt, choosing service over fear, and creating community through initiatives like Random Acts of Magic. Her perspective on gratitude, courage, and living fully feels both hard-earned and deeply generous.
I then welcome Jacquie Ryan, CEO of the Canadian Olympic Foundation. We explore what it truly takes to get athletes to the starting line and beyond, and why long-term commitment matters. Jacquie reflects on the enduring role of partners like RBC and how investing in athletes is about more than medals; it is about identity, pride, and belief in what Canada can be.
If you have ever questioned your path, your purpose, or what is possible after life takes an unexpected turn, Jane's story is a powerful reminder that the worst day can become the greatest gift, and that sometimes the most meaningful victories happen far from the podium.
To learn more about the CAN Fund: https://canadianathletesnow.ca
Ben Mulroney has spent his life carrying a famous last name while choosing a different path on his own terms. That is why I wanted to share his story.
We recorded the show in front of a sold-out room at The Toronto Hunt. Ben takes you behind his public persona and into the moments that shaped him, tested him, and surprised him. He shares wonderful stories that are funny, candid, and genuinely human, including what it really feels like to work on a red carpet and suddenly find yourself face-to-face with someone like George Clooney.
Over the past year, I had the chance to join Ben on his national radio show, on Corus, and I have watched his rare ability to take complex, sometimes controversial issues, synthesize competing viewpoints, then land on a perspective with clarity, confidence, and courage. In this conversation, that same clarity turns inward, toward family, fatherhood, identity, reinvention, and what it takes to build a life in your own voice.
If you like interviews that move fast, go deep, and leave you thinking, press play.
And as always a big thank you to RBC and RBC Wealth for all you do to allow me to share weekly stories of people who overcome circumstances to chase dreams and change their world and ours for the better.
One of the greatest lessons I've been gifted as host of Chatter That Matters is seeing how much impact one individual can have when they choose purpose over comfort. This episode is a powerful reminder of that truth.
At the centre is Tim Cormode, whose life changed during a moment of stillness alone on a glacier. That clarity led him to build Power to Be, using nature as a pathway to dignity, confidence, and possibility for people told their limits were fixed. Tim shares what two decades in the charitable sector taught him, not just about impact but about what is broken in how we give, from fear of risk to a scarcity mindset that holds good organizations back.
That experience sparked his next chapter, Power to Give, a bold rethinking of philanthropy rooted in trust, shared resources, and treating generosity as the investment it truly is. From a kayak on the water to a small-town skate park that drew an unexpected visit from Tony Hawk, Tim's story shows what becomes possible when imagination meets action.
The conversation then widens with Andrea Barrack, Senior Vice President of Corporate Citizenship and ESG at RBC. Andrea shares how RBC's new Purpose Framework is turning values into action. With a $2 billion commitment by 2035, RBC is focused on skills for a changing world and more equitable prosperity.
If you believe impact is built by people, not slogans, and that purpose is found by doing, not saying, you will love this episode as much as I did making it.
I open my 2026 season with fireworks of positivity. One of the best Chatter that Matters yet. A human journey marked with humility, humour and extraordinary. Someone knuckles decided to knock on the door of opportunity.
What does a Dragon, Best Selling Author, a McDonald's drive-through, a beat-up pickup truck, and a simple multi-million-dollar question have in common? 1-800-GOT-JUNK? The one and only Brian Scudamore.
Brian turned hauling junk into a $700 million empire by embracing a mindset he calls "WTF, willing to fail". His story is more than a business case study; it is a profoundly human one, marked by courage, doubt, family pressure, leadership missteps, and the power of seeing possibility where others see nothing.
Brian shares how firing his entire team saved his company, why culture is the ultimate competitive moat, and how systems, not people, fail. He opens about the moment his accomplished father said, "I'm proud of you,".
If you are an entrepreneur, a leader, a parent, someone young searching for their ladder to climb, or quietly wondering whether there is another path to follow, this conversation will stay with you long after it ends.
A special thanks and love to RBC for continuing to support the sharing of human stories that matter. Stories of ordinary becoming extraordinary.
As you listen, and if you have young adults around, listen together and then ask yourself two questions that changed everything for Brian Scudamore.
What if?
and
Are you Willing to Fail?
Happy New Year's, Everyone. Thanks for listening, and here's to a fabulous 2026.
Dear Canada. It is now or never. In this fifteen-minute podcast, I state that we stand at a crossroads. A century ago, the world emerged from the trenches of war and the shadow of a brutal pandemic. The optimism of the Roaring Twenties gave way to recklessness. We gambled our destiny, left it to chance, and crashed in 1929. Prosperity built on illusion never lasts.
Today, we face another critical time. The first quarter-century of this millennium has not been gentle, from the shock of 9/11, to the 2008 financial collapse, to pandemics, October 7, Ukraine, and a steady erosion of our freedoms.
While other nations seized their decade, Canada lost theirs. This is not partisan politics. It is our lived reality. Look around at food insecurity, job uncertainty, unaffordability, unchecked crime, and antisemitism spilling into schools, malls, streets, and places of worship, often met with a shrug by those in power. A feeling of impossibility, massive cracks in our confederation, and the Western Provinces squeezed, yet abandoned.
A decade of scathing Auditor General reports, with most buried in the shadows, without a flashlight in sight.
I end my podcast by saying our story is not over. I read a letter to Mark Carney. Why? There is no doubt in my mind that our footloose and party-free style of democracy will give the Liberals a majority.
The pen remains in his and our hands. Canadians can still choose destiny over chance, but only with courage, unity, and conviction.
Mark Carney has to make a choice. Continue more of the same and risk the fracture of this country, or earn his place among our greatest Prime Ministers by changing our course.
In my letter, I offer my thoughts on how.
Champion ideas over ideology. Restore critical thinking, law and order, and stand firmly against antisemitism and all forms of hate. Pursue smart immigration that welcomes those who will enrich our nation while sharing our values and respect for one another. Recommit to true reconciliation with Indigenous peoples and rebuild bridges with the West so all feel part of a united Canada. And practice fiscal stewardship, because we cannot borrow our way to greatness.
I even derail a $100 billion plan to connect Montreal and Ottawa with high-speed rail in favour of connecting Canadian IP and our resources to the world. R&D, Patents, Refurbished ports, Pipelines and more.
Mark Carney, don't chase the comfort of ideology or the safety of a base. Choose Canada, all of Canada. If you do, history will remember your name.
Canada, it's now or never.
Tony Chapman
Our global food system is feeding more people than ever, yet some argue it is also making more people sick, more unequal, and more vulnerable. How did we get here, and more importantly, how do we change course?
In this timely and deeply human conversation, global nutrition expert Dr. Stuart Gillespie joins Chatter that Matters to unpack the forces shaping what we eat, who profits, and who pays the price. Drawing on decades of frontline experience across India, Africa, and within the United Nations, Gillespie blends memoir and manifesto to expose the structural realities behind ultra-processed foods, corporate power, broken policy, and the growing tension between undernutrition and obesity worldwide.
This is not a theoretical discussion. It is a grounded exploration of food justice, political will, activism, and the difficult trade-offs facing governments, industry, and consumers alike. Gillespie challenges the idea that individual choice alone can fix systemic problems, and makes a compelling case for coordinated, courageous action.
The conversation expands to Canada's role in shaping the future of food, with insights from Lisa Ashton, Agricultural Policy Lead at RBC. She shares how Canada's agricultural strength, innovation capacity, and collaborative ecosystems can help drive healthier, more equitable food systems at home and globally.
If you care about health, sustainability, equity, or the future we are building through the food we produce and consume, this episode will change how you see your plate.
Listen now, and join the conversation about what comes next.
To purchase Dr. Gillespie's Book Food Fight: https://www.indigo.ca/en-ca/food-fight-from-plunder-and-profit-to-people-and-planet/9781443475297.html
In this profoundly moving episode of Chatter That Matters, I sit down with Pierre Mousseau to talk about loss, grief, faith, and the long road back to meaning after tragedy. During the height of the pandemic, Pierre lost his 20-year-old son, Parker, after weeks of surgeries, setbacks, and moments that felt like miracles, followed by an impossible decision no parent should ever have to make. To say there is no more, to say goodbye to their child.
Pierre speaks openly about watching his son fight, signing the papers to let him go, the guilt that followed, and the silence that filled every corner of his life afterward. He shares how grief became both his armour and his prison, how depression nearly claimed him too, and how a moment on a dark country road forced him to choose between ending his life and continuing it for those who still needed him.
From the Ashes is not just a story of loss. It is a story of what can rise from it. Pierre reflects on rebuilding faith after anger and doubt, on unexpected moments of spiritual connection, and on how love, purpose, and responsibility reshaped his marriage, his leadership, and his view of what truly matters. He also speaks candidly about masculinity, vulnerability, and why men, especially, need permission to talk about grief instead of carrying it alone.
This episode is for anyone searching for light after darkness. It is a reminder that while grief may never leave us, it need not define the end of our story. Sometimes, from the ashes, something meaningful can still grow.
To purchase the book: From the Ashes: A Father's Journey Through Grief, Grace and Faith https://a.co/d/a82HrgI
Some people dream. Others help weave those dreams. This episode is about two women who refuse to separate the two.
It begins with Karla Briones. Raised in an entrepreneurial family in Chihuahua, Mexico, her first business was a schoolyard candy empire at six years old. Then the drug cartels arrived. Threats followed. Friends disappeared. At eighteen, her family dismantled their entire life and drove nearly four thousand kilometres to Canada with no safety net, no jobs, no guarantees.
What followed was survival. Credentials did not transfer. Her parents fell into depression. Karla became a provider before she had finished becoming a student. Three jobs. A new language. University. Failure. Grit. Then entrepreneurship again. Pet stores. Restaurants. Retail. Some worked. Some collapsed. All of them taught her the same lesson: everyone can use and benefit from a helping hand.
That lesson eventually became Immigrant Entrepreneur Canada to help weave the dreams of others.
One of the many who benefited is Lina Asmah, the Hot Pepper Lady. From Ghana to Canada, Lina carried fire in both food and spirit. She works full-time. She farms. She grows over 160 varieties of peppers. Her turning point came at a last-minute event she almost skipped. Karla spoke. Lina applied. She entered Immigrant Entrepreneur Canada and found something rare, a system that did not talk about immigrants as numbers, but as builders. She found mentors. She found clarity. She found momentum. She found her dream.
Lina also named something most people feel but rarely say out loud: we listen to accents before we listen to ideas. Inside that community, she found her voice again.
Immigration Entrepreneur Canada and Karla Briones are helping newcomers weave their dreams.
To find out more about Immigration Entrepreneur Canada: https://www.immigrantentrepreneurcanada.ca
I went in, and she was sitting there in a motel room with a kilo of cocaine on the bed and two bikers helping her break it down into smaller bags. That was the insanity I was living in.
Gordon Lownds has lived multiple lives. He grew up in Toronto and clashed with his father and an older brother who bullied him until he finally fought back at sixteen. That was the moment he said, enough. He left home, hustled at carnivals, and learned some of the sharpest business lessons you will ever hear.
He packed in a philosophy degree, then an MBA, and turned out to be a brilliant business mind. By his forties, he had co-founded Sleep Country Canada with Stephen Gunn and Christine Magee, and later Listen Up Canada. These companies reshaped how Canadians sleep and how they hear.
At the height of his success, on his forty-eighth birthday in 1998, Gordon tried crack cocaine for the first time. It was day one of a thousand-day descent into hell that nearly destroyed everything he loved and all he had built and cost him over a million dollars in drugs. What happened after is a rare and remarkable story of recovery, resilience, reinvention and redemption.
To buy Gordon Lownds' Book: Cracking Up: From Rising Star to Junkie Despair in 1,000 Days-An Unlikely Addict's Memoir - https://www.indigo.ca/en-ca/cracking-up-from-rising-star-to-junkie-despair-in-1000-days-an-unlikely-addicts-memoir/9781990700798.html
As you listen to the show, I encourage you to step into Debra E. Meyerson's shoes. Debra had a dream life: a tenured professorship at Stanford, a reputation as a groundbreaking scholar on organizational change and identity, and big adventures with her husband, social finance leader Steve Zuckerman, including sailing across Europe with their three kids.
Then, at 53, a stroke changed everything. In the first 48 hours, Steve watched the Debra he knew slip away. Her speech, her mobility, and everything she took for granted. After her medical leave expired, her academic career, one she had spent a lifetime building, was taken away.
Debra and Steve sit down and share what happens when life happens in an unexpected manner. You will hear Debra struggle to form the sentences she wants to communicate, and Steve talk about what it means to rebuild lives that will never be the same.
You will celebrate how they moved from crisis and almost depression to purpose as they create Stroke Onward to support the emotional side of recovery - how Debra found the strength to write her book Identity Theft, and why they took on a 4.500 mile tandem bike ride across America to raise awareness and funds.
If you have ever faced a before-and-after moment or loved someone whose life changed in a split second, or you want to feel the power of human positivity, Debra and Steve's story will stay with you long after the episode ends.
Recorded in front of a sold out crowd at the Toronto Hunt, this episode captures the energy of a live audience and a message every Canadian needs to hear. We are living longer, and more of us will reach 100, yet our healthcare system is under strain and our daily choices matter more than ever.
My guest, Mike Kessel, CEO of Cleveland Clinic Canada, brings a clear and practical view of what it means to live long and live well. He explains why lifestyle drives most of our health outcomes and how simple habits like movement, sleep, and lowering stress can add years to our lives. He takes us inside the future of virtual care and remote diagnostics and shows how rapidly medical knowledge is accelerating. His message is simple. We are each the CEO of our own wellbeing, and the small decisions we make today shape the life we get to enjoy tomorrow.
Mike frames healthcare in the most human way possible, as the business of creating more meaningful moments with the people we love.
After Mike, Leanne Kaufman, President and CEO of RBC Royal Trust, joins me to share why planning for the later chapters of life matters just as much as planning for your health. Because living longer only works when we prepare for it.
A powerful and timely episode for anyone who wants to understand how to live not just longer, but better.
A special edition of Chatter that Matters. Thirty-five years ago, David Chilton and his record-shattering best-seller, The Wealthy Barber, revolutionized Canadians' approach to money. Its profound impact was not just on the nation, but also on me. I cleared my credit card debts, paid myself first, and found peace of mind. I had the chance to sit with David to talk about the complete remake of his classic. We delve into why David returned to the barbershop, how he rewrote every lesson for a generation facing heavier financial pressures, and why the simplest habits still create the strongest foundations.
We also discuss spending in the age of social media and tap-to-get, the affordability crisis surrounding home ownership, and why Wills and Estate Planning matter. David Chilton, with his humility, honesty, and unwavering commitment, remains a beacon of support for Canadians.
Encountering someone who has reshaped a nation's financial mindset is rare, but witnessing them do it twice is even rarer.
So grab a seat on the Barber's Chair, and listen to my interview with David Chilton.
To buy David's book: https://www.indigo.ca/en-ca/the-wealthy-barber-the-fully-updated-all-time-canadian-classic/9781068975004.html
To learn more about Wills and Estate Planning: https://www.rbcwealthmanagement.com/en-ca/royal-trust
Barry Avrich is a Renaissance man, and his creativity knows no boundaries. From crafting brilliant advertising campaigns for Les Misérables, The Phantom of the Opera, and Frank Sinatra's final concerts to directing over fifty documentaries that expose the power, ego, and humanity behind fame, he's lived by one lesson from his father—don't blend in.
In this conversation, Barry opens up about his unlikely path from Montreal to the Silver Screen, the thin line between ambition and addiction to power, and why storytelling is his calling. We explore the making of The Last Mogul, Prosecuting Evil, and The Road Between Us, and his belief that movies can still change hearts, minds, and even history.
This year, Barry is being honoured with the 2025 Horatio Alger Award, one of Canada's most distinguished recognitions. The award celebrates Canadians who have triumphed over adversity to achieve extraordinary success while giving back to others. For Barry, whose films often illuminate resilience and moral courage, the award feels like the story coming full circle.
Many people are experiencing a growing sense of insecurity in an uncertain world. Every generation feels it, but for many young people, it's hitting harder. They've endured a pandemic and now face a world that's changing rapidly, along with high unemployment and a mental health crisis that's even harder to confront.
That's why I wanted to share this story about a 16-year-old girl who was lost and then found her way back.
At sixteen, Natasha Soregaroli was caught in a storm of self-doubt and comparison, her mind constantly echoing what she believed she wasn't. At eighteen, during the pandemic, she turned her journal of thoughts into a book titled Becoming Me Again, a raw and heartfelt memoir about learning to love yourself in a world that often profits from your insecurity.
Now twenty-three, Natasha has transformed her private struggle into a message of hope for anyone feeling alone with their thoughts. She openly discusses journaling as healing, the trap of perfection, and the effort needed to make your inner voice your ally rather than your critic.
This isn't a story about fame or wealth. It's about resilience, self-discovery, and the bravery required to come home to yourself. It might change how you speak to yourself or someone you love.
To purchase Natalie's book: https://www.indigo.ca/en-ca/becoming-me-again/d883d2f3-3c47-3108-94c0-f00ae4da68f6.html
I am breaking format and putting this show up on Monday, as Stewart has an event called Man Enough to Heal this Wednesday, that I want to support. Details and links below.
This week on Chatter That Matters, meet Stewart Thompson, a man who turned unimaginable trauma into a mission to help others heal. For decades, Stewart carried the silence of childhood sexual abuse, numbing the pain through addiction and isolation. At fifty, he faced an unthinkable choice: end his life or ask for help one last time. Walking through the doors of The Gatehouse changed everything.
Today, Stewart is a national advocate, leading Survivor Council Canada, and hosting a podcast with more than 300 episodes, empowering others to speak their truth. Stewart shares how he rebuilt his life from the ground up—through courage, community, and the hard work of healing.
It's raw, real, and deeply human. If you've ever struggled to find your voice or support someone searching for theirs, this is an episode you'll never forget.
To buy tickets to Man Enough to Heal, or to support Gatehouse: https://www.zeffy.com/en-CA/ticketing/man-enough-to-heal-men-share-their-journeys-of-healing-and-hope
"Everybody's journey is unique, and we have the power to write our own story. We need to stop giving other people the pen." Calissa Ngozi
Calissa Ngozi's life is a testament to the strength of the human spirit and the choice to rise above. Born into hardship, labelled by a doctor as a child who would "never amount to anything," and adopted into a world that didn't mirror her reflection, Calissa faced sexual abuse, family mental illness, and later in life, the unimaginable loss of her twin sons. Yet at every turn, she refused to surrender her story.
Now a mental health educator, community leader, mother, and creator of The Oxygen Mask Mindset, Calissa teaches others how to breathe again, how to care for themselves before they care for others. Her voice is unfiltered and full of grace, reminding us that healing begins when we reclaim our power.
Andrea Barrack, RBC's Senior Vice President of Sustainability and Impact, reveals how RBC's leadership in mental health is giving more Canadians the care, hope, and community they deserve.
Perry Miele is someone I have admired since the first day we met many decades ago. Perry shares his remarkable journey from growing up in Thunder Bay as the son of Italian immigrants to becoming a serial entrepreneur, investor, and mentor to many. Perry's story is about resilience, optimism, and the enduring lessons that come with having both grit and grace.
In this episode, Perry reflects on politics, entrepreneurship, and pursuing the Canadian Dream as individuals and as a country.
Alan Depencier from RBC joins to share how small business owners are the engine of our economy and all RBC does to fuel their dreams.
A show about positivity and possibility and all things Perry Miele.
Many people dream of owning their own business and being their own boss, especially today when careers can be suddenly disrupted by tariffs or technology. I would encourage those who dream to also do.
Judy Lewis is my guest this week, and she doesn't follow paths; she creates them. An inductee into the Marketing Hall of Legends and co-founder of Strategic Objectives alongside her sister Deborah Weinstein, they have redefined what it means to build with purpose.
Their campaigns have received every PR honour, as well as recognition from the United Nations for promoting social change.
Judy shares her story and how vision, grit, and a simple "What if?" mindset enabled her to leave the corporate world and establish one of the world's most respected public relations agencies. Stay tuned for my three key takeaways, and then ask yourself, What if I applied Judy's lessons in life to my own life?
To find out more about RBC's Women of Influence Awards: https://www.womenofinfluence.ca/rbc-cwea/
Scott Stirrett grew up in Dartmouth, Nova Scotia, a hockey town where he never fit in. Bullied, struggling in school, and privately wrestling with his sexuality, he felt like a misfit destined to sit on the sidelines. Instead, those early struggles became the foundation for his life’s work.
Scott left a prestigious role at Goldman Sachs to start Venture for Canada, raising more than $80 million and helping over 10,000 young Canadians embrace entrepreneurship. Now, with his book, The Uncertainty Advantage, he shows how to go beyond resilience to antifragility—how actually to thrive because of chaos.
Scott shares how small wins build confidence, why wide and deep networks are essential, and how rethinking risk is the key to growth. His story is proof that the very things that make us feel different can become our most significant edge.
And at the close, Alan Depencier, Chief Marketing Officer, Personal and Commercial Banking at RBC, will discuss their deep commitment to supporting Canadian entrepreneurs with the resources, mentorship, and capital they need to succeed.
To purchase Scott's book: https://a.co/d/bqK05mx
To learn about RBC and Small Business: https://www.google.com/search?client=safari&rls=en&q=rbc.com%2Fsmall+business&ie=UTF-8&oe=UTF-8
This episode was taped in front of a live audience at Canavision, which is a fantastic conference made possible through the vision and creativity of Randy Rowe. My guest is Michele Romanow, one of Canada’s most fearless entrepreneurs, a Dragon, a disruptor, and a mentor who built seven businesses before the age of 35 and changes the way founders access capital.
From launching a sustainable coffee shop at Queen’s University, to cold-calling chefs and starting a caviar company, to co-founding Clearco and providing over $5 billion in funding to 10,000 companies, her story is proof that entrepreneurship is less about waiting for the perfect idea and more about diving in, scrapping, iterating, and moving faster than the giants around you. Michele is all in.
In this conversation, Michele opens up about resilience, speed, and scrappiness, the difference between ego and conviction, and why storytelling is the real currency of entrepreneurship. She also speaks candidly about becoming a mother and how that shifts her perspective on the world we’re building for the next generation.
Alan Depencier joins the show to discuss small business and why it matters to you, to me and to RBC.
If you’ve ever wondered what it truly means to go “all in” on your ideas, your business, and your life, this conversation will light your way.
I love the famous Walt Disney quote, Dream it and Do it. It is also the battle cry for Entrepreneurs and Artists as they seek sponsors, support and a paying audience. But what if an idea came to you in an actual dream, and that dream manifested into a destiny that touched your entire universe?
In the rawest days of her sobriety, Jenn Harper had a dream of three Indigenous girls wearing lip gloss. Her subconscious became her living quest, one that allowed her to reclaim her indigenous roots, conquer her addictions, carry her through the heartbreak of losing her brother, and fulfill her dream by create Cheekbone Beauty. This business brings beauty to our world in so many wonderful colours-shades of survival, purpose, resilience, and purpose.
To look at the creativity of Cheekbone Beauty and this extraordinary entrepreneur: https://www.cheekbonebeauty.com
To learn more about Jenn Harper, 2020 RBC Canadian Women Entrepreneur Awards Ones To Watch Award Winner:
https://www.womenofinfluence.ca/2020/09/22/meet-jenn-harper-founder-and-ceo-of-cheekbone-beauty-cosmetics-inc-and-2020-rbc-canadian-women-entrepreneur-awards-ones-to-watch-award-winner/
To learn about RBC's Truth and Reconciliation Office: https://www.rbc.com/newsroom/news/article.html?article=125905
Last week, my guest was Oscar Arias, Nobel Peace Prize Laureate and former President of Costa Rica, who brought peace to Central America. This week, I continue to prove that Chatter That Matters has no boundaries, only journeys of those who overcome, who chase, who change their world and ours for the better.
My guest is Rima Berns-McGowan, a woman who has devoted her life to making the world a better place. She has walked many paths—scholar, author, community builder, politician and then made one of the most unexpected and courageous pivots imaginable: leaving politics to become a Medium connecting those who live here with those who have departed.
What ties it all together is her conviction in tikkun olam, a jewish concept meaning reapir of the world.Whether through evidence-based research, community activism, or channelling messages of love and healing from those who’ve passed, Rima’s life is devoted to building inclusion, belonging, and hope.
In this conversation, we explore:
How her family’s escape from apartheid South Africa shaped her identity and lifelong quest for justice.
The lessons she’s learned from academia, politics, and the people she’s served.
Why she believes our ancestors never leave us, and how as a Medium she can help bring messages from the other side that brings healing and forgiveness.
What her journey teaches us about choosing good over cynicism, compassion over division, and possibility over despair.
Suspend disbelief. Open your heart and listen to the many wonderful messages from Rima Berns-McGown, the Medium.
Presented by RBC, because they believe in stories of human possibility.
To learn more about Rima: IG - @rimabernsm or rimabythesea.com
I had the pleasure of hosting one of the most extraordinary guests I’ve ever had on Chatter That Matters during the 80th sessions of the United Nations Assembly happening in New York.
My guest is someone who has made a powerful and positive impact on our universe: Dr. Oscar Arias, a Nobel Peace Prize Laureate and two-time President of Costa Rica. Oscar takes us back to a time when Central America was on fire, civil wars raged, and the United States and the Soviet Union armed opposing sides.
The region was drowning in ideology, bloodshed, and fear.
Then came Oscar Arias, the newly elected President of Costa Rica, a nation that had disbanded their military decades before.
While others escalated the violence, Arias chose defiance.
He stared down Ronald Reagan, had U.S.-backed rebels expelled from Costa Rican soil, rejected global pressure, and authored the Arias Peace Plan. This bold diplomatic initiative helped bring five nations to the table and bring an end to years of war.
Oscar Arias didn’t just defy world leaders; he defied the odds and changed the course of history.
In 1987, Arias was awarded the Nobel Peace Prize. But he didn’t stop there.
Through the Arias Foundation for Peace & Human Progress, he helped spark the UN Arms Trade Treaty—the first legally binding agreement to regulate the global weapons trade.
And now, in his 80s, Oscar Arias is on another peace mission.
To build a Global Peace Museum in Costa Rica. A place to remind the world that peace isn’t idealistic, it's possible, if given a chance.
(And for history buffs, you will be mesmerized by the stories of how Oscar Arias encountered and, over time, built extraordinary relationships with Reagan, Bush, Thatcher, Gorbachev, Castro, Mulroney, the Pope and many more.)
My guest this week is Sheryl Ramstead a woman whose story defies the odds and redefines what it means to be resilient. At 29, on her first solo flight, a fiery plane crash left her body burned and her survival chances below one percent. But from that inferno emerged not just a survivor, but a force of reinvention who became a federal prosecutor, judge, corrections commissioner, marathon runner, mountain climber, and in her sixties, a nurse.
In this episode, Sheryl shares how faith, family, purpose, and a relentless spirit carried her through unimaginable pain and propelled her into a life of service and impact.
Her memoir, Living Life Full Throttle: Surviving, Serving, and Summiting, is a testament to what’s possible when we choose to live with intention and courage.
If you’re facing adversity, rebuilding after loss, or questioning whether you have what it takes to begin again, this episode is for you. Sheryl’s journey reminds us that healing isn’t linear, that fear never truly disappears, and that the most powerful act of resilience is to keep putting one foot in front of the other. This isn’t just a story of survival; it’s a blueprint for transformation and inspiration.
To buy her book: https://www.amazon.com/Living-Life-Full-Throttle-Surviving/dp/1960876805
I encourage you to listen to this week's Chatter That Matters, featuring my guest, Dan Monaghan. Dan is a trailblazer, and his energy is infectious; his storytelling is excellent, and his approach to life, as well as his zest for it, is something we can all learn from.
Dan shares his journey from humble beginnings in Canada to building international ventures, including the innovative digital agency network WSI World. We discuss Dan’s creative approach to franchising, the transformative impact of AI, and the importance of curiosity and lifelong learning in managing rapid change.He is also a popular speaker around the world.
Dan offers many words of wisdom for individuals, businesses, and Canada, drawing on his own experiences as someone who radiates positivity and optimism.
I give you my personal guarantee that you will not be disappointed. Please share this with anyone who could use a boost of positivity and practical advice in their life.
And my special thanks to RBC for supporting small business owners and Chatter That Matters. https://www.rbcroyalbank.com/business/index.html
Jason Demers played over 700 games in the NHL, represented Canada at the Olympics, and was the “glue in the locker room” for five franchises. Teammates knew him as the guy who brought humour, energy, and heart. But inside, Jason was battling something invisible—crippling anxiety that made every night feel like fighting for his life.
Jason opens up about the duality of his career: the confident defenceman fans saw on the ice, and the young man masking stress and fear with substances and a smile in the dressing room. He discusses injuries, pressure, and the emotional toll of professional sports, but also resilience, rediscovery, and what it means to find peace.
Today, Jason is helping young adults address their mental health challenges with tools such as breathwork, journaling, and emotional vulnerability. His mission is simple: if he can help even one kid feel less alone, then every struggle he went through was worth it.
A powerful show and one that will resonate with anyone struggling with the realities of their life.
They broke barriers, challenged the status quo, and redefined what authentic leadership can be. Three women. One stage. A masterclass in leading with heart, purpose, and courage.
Recorded live at the sold-out Work The Room Leadership Summit 2025, I sat down with three trailblazing women leaders who inspire change: Linda Kuga Pikulin, President of ROOM and Women of Influence; Alycia Calvert, Chair and CEO of EY Canada; and Karen Mueller, CEO of SterileCare.
Linda shares how embracing vulnerability transformed her into a more authentic leader.
Alycia explains why saying “yes” before you feel ready can accelerate career growth, and why mentorship matters.
Karen reveals how a single tragic moment in nursing inspired her to drive healthcare innovation and policy change, and why listening remains the most powerful tool for overcoming the status quo.
From mentorship to healthcare transformation, from bold decision-making to vulnerability in leadership—these extraordinary stories offer leadership lessons that will inspire you to lead with impact.
Room is an organization dedicated to advancing gender equity in senior leadership. To find out more: https://www.roomwomen.com
“We found David Chilton’s phone number on the back of The Wealthy Barber, picked up the phone, and just called. He answered. That one call changed everything.”
They had cushy jobs and no culinary credentials—just a shared dream between two sisters to write a cookbook that combined truly healthy recipes with laugh-out-loud humour. It was bold. It was different. And it was rejected by publishers. Seven times.
But Greta and Janet Podleski didn’t give up. They poured themselves into the work—testing every recipe, writing every pun, designing every page. And then they took one last shot. On the back of The Wealthy Barber, they found David Chilton’s phone number. They called. He answered. His Mom loved the recipes, so he went all in.
Together, they formed their own publishing company and launched Looneyspoons, a cookbook that would go on to become a national sensation. It wasn’t just a one-hit wonder. They followed it up with Crazy Plates and Eat, Shrink & Be Merry, creating a Canadian cookbook empire defined by heart, humour, and health. Millions of copies sold. A Food Network show. A movement.
The sisters went their way, but Greta wasn't done. What came next was a stunning solo debut, Yum & Yummer—a runaway bestseller, and now, a triumphant follow-up: Every Salad Ever. Sold exclusively at Indigo, it has topped the charts since its debut, proving Greta’s recipes—and her voice—resonate as strongly as ever.
You will be hooked from the first few seconds as Greta shares the full journey: the hustle, the heartbreak, the humour, and the healing. It’s a masterclass in perseverance, creativity, and chasing and realizing a dream—even when the world says no.
And my biggest takeaway - Sometimes the difference between a dream that fades and one that flies is one phone call—and someone who believes in you.
To buy Greta's book: https://www.indigo.ca/en-ca/every-salad-ever-from-grains-to-greens-and-pasta-to-beans-plus-every-salad-in-betweens-indigo-exclusive/9781775047018.html
You’re lying on the ground, your body completely paralyzed. You can hear voices around you, footsteps moving closer, then away. You’re fully aware of everything, but you can’t speak, can’t move, can’t signal that you’re there. You are trapped inside your own body, and you know your life is hanging by a thread, yet you have no way of letting anyone know you need urgent help. Minutes feel like hours. And what if the people who do find you believe you’ve brought this on yourself?
This was the sudden nightmare Ian McGann lived through when he suffered a catastrophic brain stem stroke, one so rare and severe that he was given only a 5% chance of survival. His body shut down, but his mind never did. What followed was a harrowing journey—delayed medical treatment shaped by stigma, moments of despair and defiance, and ultimately, a recovery that defied every odd stacked against him.
Ian shares what shaped his survival and the new purpose he’s carrying forward. It’s a raw, unflinching conversation about life, loss, and second chances that will stay with you long after you listen.
What if everything you worked for—your savings, your home, even your identity—could be stolen without a weapon or a warning?
In this chilling yet empowering episode of Chatter That Matters, recorded live at the Toronto Hunt, I moderate a critical conversation on the growing threat of cybercrime—and how we can fight back.
Joining me are three remarkable minds from the frontlines of this invisible war:
Margot Denomme, former Crown Attorney, author and advocate for youth digital safety, compares giving a child a smartphone to handing them car keys without a manual. She’s on a mission to delay smartphone use, reform digital education, and protect self-esteem before it’s shattered by comparison culture.
Milos Stojadinovic, RBC’s cybersecurity expert, explains how cybercrime has become a multi-trillion-dollar global industry, complete with 24/7 malware support and AI-powered deepfakes-his warning: the identity crisis is just beginning.
Detective Sergeant Colin Organ, head of York Region’s Financial Crimes Unit, shares heartbreaking stories of victims who lost everything to scams—and exposes a justice system struggling to respond to these crimes as anything more than “non-violent.”
Why this episode matters:
Cybercrime is no longer fringe—it’s global, organized, and relentless. As AI accelerates the threat, we must take action to protect our families, finances, and future.
You’ll learn:
- How to build habits that shield you from scams
- Why criminals are always a step ahead—and how to close the gap
- What parents must know before giving their child a phone
- Why outdated laws leave us all more vulnerable
- Whether deepfakes and AI put humanity itself at risk
Subscribe to Chatter That Matters and take the first step toward cyber resilience. Because in this fight, awareness isn’t just power—it’s protection.
To buy Margot Denomme's brilliant book: The Family Smartphone Guide: https://www.amazon.ca/Family-Smartphone-Guide-Navigate-Smartphones/dp/0992034043
To read articles from RBC on CyberCrime and prevention:
https://www.rbcroyalbank.com/en-ca/my-money-matters/topic/cyber-security/
“Being dry is just changing your drink. Being sober is changing everything.” — Jordan Kawchuk.
Jordan Kawchuk is a brilliant storyteller, a former media professional, and a father—but for over 30 years, he was also an alcoholic. In this raw and revealing episode, Jordan opens up about a lifetime battle that has taken him through several treatment centers, estranged him from the people he loves most, and nearly consumed his identity. Yet today, at 50-something and nine months sober, he speaks with honesty, humility, and surprising humour about what it means to recover, to reconnect, and to begin again.
I follow Jordan through the wreckage and the rebuilding. From the seductive lure of martinis and jazz to relapses in hotel rooms, from moments of public failure to private reckoning—Jordan spares nothing. He offers insight into the difference between being “dry” and truly being “sober,” the power of storytelling as a healing act, and how he’s learning to live, love, and listen—one moment at a time.
Whether you or someone you know is battling addiction, or you’re simply human and healing from life’s frictions, this is a conversation that matters.
To connect with Jordan or to see his work: https://thechase.substack.com/
What does it take to reinvent yourself—again and again—while remaining grounded in gratitude and generosity? In this inspiring episode recorded in front of a live audience, I sit down with the one and only Canadian icon and my dear friend, Arlene Dickinson, the beloved “matriarch of Dragon’s Den."
We explore the extraordinary journey that shaped her into one of the country’s most respected business leaders and advocates. From overcoming tough odds—being a single mother of four with no post-secondary education—to earning her place in a male-dominated industry, Arlene’s honest reflections on imposter syndrome, self-reliance, and reinvention are both practical and moving.
But this conversation isn’t just about business. We discuss life, media, and breaking stereotypes surrounding age, relationships, and relevance, reminding us all of the power of authenticity, generosity, and not being afraid to stand alone.
Whether you’re an entrepreneur, a leader, or just someone looking for support (not a handout), Arlene’s lessons on curiosity, empathy, and nation-building will stay with you long after the episode ends.
A big thank you to RBC and RBC Wealth for supporting and sharing these stories of positivity and possibility.
I try not to play favourites, but this week’s guest may be the most extraordinary human I’ve ever interviewed. Diane Dupuy is the founder of Famous PEOPLE Players, a Black Light theatre company where the performers are individuals with physical and developmental disabilities. On stage, they become invisible, allowing life-sized puppets to dance, dazzle, and delight the audience. Offstage, they find purpose, dignity, and a chance to be part of something magical.
In this profoundly moving episode, Diane shares how she turned her childhood trauma, learning challenges, and rejection by society into a purpose-driven life. Famous PEOPLE Players is her ever-burning flame of inclusion, artistry, and belief in human potential.
From being discovered by Liberace—who invited the troupe to open for him in Las Vegas—to receiving support from Paul Newman, Senator Ted Kennedy, and even a standing ovation from Phil Collins, Diane’s journey is one of sheer will and unstoppable passion. No funding? She finds a way. Border blocks? She calls the White House. Criticism? She answers with applause.
But today, this company which has changed so many lives is fighting to keep its lights on. With no government funding, they rely solely on ticket sales, donations, and sponsorships.
If this episode moves you—and it will—share it. And if you can, support the show that refuses to stop, because for Diane Dupuy and her PLAYERS, the show must go on.
And please stay to hear what Andrea Barrack, from RBC, has to say about the role that organizations can play in creating a better world.
Visit famouspeopleplayers.com. Help keep the curtain up.
RBC: Purpose Framework: https://www.rbc.com/our-impact/_assets-custom/pdf/esg-report-2023-en-placemat.pdf
What happens when a lifelong dream clashes with a tough new reality? This episode follows the compelling journey of Dapo Bankole, who left everything behind in Nigeria to create a brighter future for his family in Canada.
But what awaited him wasn’t a red carpet—it was a steep climb of survival jobs, diminishing savings, and the gradual loss of self-worth.
Through honest storytelling and deep reflection, Dapo shares how mentorship, microloans, and community support not only rebuilt his life but also inspired him to build bridges for others. His transformation from a struggling newcomer to founder of The Immigrant Life serves as a powerful reminder of what’s possible when we stop wasting talent and start investing in human potential.
Joining the conversation is Andrea Barrack, Senior Vice President of Sustainability and Impact at RBC, who explains why RBC is supporting Windmill Microlending—a groundbreaking organization helping thousands of skilled newcomers reclaim their careers, dignity, and dreams.
A beautiful story of dreaming, doing and doing for others awaits.
From Hollywood Hits to Finding Happy: Peter Samuelson’s Mission to Lift Others
Peter Samuelson could have stayed in Hollywood, producing box-office hits like Revenge of the Nerds and The Return of the Pink Panther. Instead, he utilized his storytelling and leadership skills to rewrite the script of his life, founding seven nonprofits that empower society’s most overlooked individuals, including those in foster care.
In this inspiring episode, Peter reveals the decisive moments that shaped him, like a life-changing nudge from a 10th-grade teacher and his father’s unwavering belief in education. We explore his journey from film sets to social impact, from co-founding the Starlight Children’s Foundation with Emma Samms and STARBRIGHT World with Steven Spielberg, to building First Star, a program that sends 90% of foster teens to college.
Peter also shares the wisdom behind his new book, Finding Happy, a field guide for Gen Z and Millennials navigating life’s complexities. Packed with insight, humour, and “madcap adventures,” it’s a reminder that long-term happiness isn’t about fame or fortune—it’s about helping others.
If you’re looking for hope, purpose, and 'finding happy', don’t miss this conversation.
Andrea Barrack returns to the show to talk about the role organizations can play to support individuals and communities.
In this deeply personal and moving episode, I sit down with Alok Ahuja, co-founder and CEO of Trexity, for a conversation that goes far beyond business. When Alok’s father was diagnosed with pancreatic cancer, Alok left a high-flying role at Shopify to become his full-time caregiver. That decision, rooted in love, sparked a journey of clarity, purpose, and the founding of a company built to serve Main Street, not Bay Street.
This is a story of legacy, resilience, and how one man chose presence over prestige to honor the father who shaped him. It’s also about the kind of father Alok hopes to be.
“My goal in life is not to say to my kids, but to show to my kids, to lead by example that hard work pays off.” This Father’s Day, we celebrate the mentors, protectors, and everyday heroes who show up to lift their future, and ours on their shoulders.
To learn more about Trexity. https://trexity.com
In this episode of Chatter That Matters, as the RBC Canadian Open is minutes away from teeing off, I sit down with PGA Tour winner and Canadian golf icon Corey Conners. From his roots in Listowel, Ontario, to competing on the world stage, Corey’s journey is a testament to discipline, humility, and perseverance.
Corey discusses his childhood passion for hockey and golf, the connection between math and mindset, and how fatherhood has altered his perspective on life and legacy. He also shares what it means to represent Canada in the Olympics and Presidents Cup, and the pride he feels wearing both the Maple Leaf and RBC shield.
This episode isn’t just for golf fans—it’s about what it takes to chase your dreams and stay true to yourself along the way.
I close with three takeaways from our conversation, and Mark Soder from RBC joins me to discuss why Golf matters to you, to me and to RBC.
An incredible story of a woman who takes the torch ignited by her father’s entrepreneurial spirit and uses it to light up entrepreneurial dreams and positive change across continents and industries, all with heart, humanity, and hustle. Bashak Ilhan is a founder, five-time entrepreneur, digital strategist, and brand architect who has achieved two multi-million-dollar exits and boasts a global career that spans London, the Middle East, Europe, and the U.S. Bashak doesn’t follow the rules; she rewrites the playbook.
This episode is more than a resume—it’s a revelation. It tells the story of an individual who embraces her identity, relies on her resilience, and continually reinvents herself and her enterprises to seek and realize opportunities.
A blueprint for lighting your path in an increasingly complex world.
To learn more about Bashak's offering, Road Branding, and how they help companies expand internationally and manage their B2C and B2B operations, Click Here
In this inspiring and deeply personal episode, Cheryl Hickey, the beloved former co-host of Entertainment Tonight Canada, takes us beyond the glitz of red carpets and celebrity interviews to share her remarkable journey from a small town to the national spotlight. With warmth and honesty, Cheryl reflects on the moments that shaped her. She navigated challenges and a health scare, embraced personal transformations, and celebrated the joys and lessons of motherhood. She opens up about life after the spotlight, how she’s redefining success on her terms, and why she’s more excited than ever about what comes next.
Bridge Over Troubled Waters: Taylor Cavanaugh’s Journey from Demons to Desire
Some fall and stay broken. Others build a bridge and rise.
Taylor Cavanaugh was a gifted student and elite athlete—but he was also a restless spirit chasing chaos. His journey spirals through addiction, jail, bar fights, and breakdowns. Then, somehow, a way through. He claws his way into the Navy SEALs. Falls again. Reinvents himself through one of the most brutal gauntlets on earth: the French Foreign Legion.
In this powerful episode of Chatter That Matters, Taylor shares how he battled his demons, confronted his darkest truths, and rebuilt himself through pain, purpose, and discipline. He speaks candidly about finding meaning not in titles, but in habits. Not in pleasure, but in purpose.
Taylor’s story is a reminder that no matter how deep the water, you can build a bridge—and cross it.
What if the moment that saves your life isn’t a miracle, or even counselling but a word, scribbled on a napkin? Steve Hershberger had lived a life built on his father’s expectations, chasing achievement like a moth to a flame, versus his artistic passions. But after two decades of following someone else’s blueprint, the façade cracked. His physical and mental health collapsed. He stood at a breaking point—until a friend’s intervention, and a single word on a napkin, cracked open a new path forward.
But life wasn’t done testing him. Just as Steve found his footing, life blindsided him again. A brutal cycling accident left him in the hands of a trauma team, hovering near death. In this episode of Chatter That Matters, we trace the route from accepting pain to chasing purpose, and how a man known for racing ahead finally learned to slow down and confront the truth. This is a story of grit, grace, and the quiet power of a single word.
If you’ve ever questioned your path, worth, or where you are, this show will inspire you to believe in yourself.
What if saving a home could help save the planet and a family in need?
We tear down 600 beautiful homes every year… That seems incredibly wasteful. Not just from a materials perspective. From a human one.” — Glyn Lewis
On this episode of Chatter That Matters, I sit down with Glyn Lewis, a man who’s not just talking about sustainability—he’s building it, one rescued home at a time. As founder of Renewal Development, Glyn turns wrecking balls into hope machines. Instead of demolishing homes, he relocates them—beautiful, character-filled properties—into communities that need housing now. It’s a story of purpose and possibility. Of disruption, not destruction.
And joining us is Leah Robinson, VP of Home Equity Financing at RBC, with a sharp lens on how Canada’s largest bank is reimagining the idea of home—through multigenerational financing, innovative lending models, and support for sustainable living.
Glyn Lewis, a dreamer and doer who sees our world and ask, “What if we did it differently?”
What if Canada could become a global food superpower—from farm to fork, from field to plate? In this live-recorded episode taped at Farm Credit Canada's Future of Food Conference, I sat down with two titens transforming Canada's agricultural landscape: Curt Vossen, the visionary CEO of Richardson International, and Kristjan Hebert, a farmer who manages his tens of thousands of acress of land with intelligence, passion, and pursuit.
Together, they tackle the future of food—from battling inefficiencies in our supply chains to seizing untapped global markets. They speak with brutal honesty about what’s holding Canada back: our mindset, our infrastructure, and our humility. Their solution? A call to action that blends bold vision with incremental, achievable steps.
In the final segment, Lisa Ashton of RBC Thought Leadership shares powerful insights into Canada’s strengths, risks, and unrealized potential in agriculture, backed by data, policy, and her personal story, which began on a farm.
My take: Canada does not need to be reliant on one trading partner, we have what it takes to create an economy powered by purposeful jobs and those who both dream and do. Let's all work together to make Canada a Food Superpower.
To find out more about Farm Credit Canada: https://www.fcc-fac.ca
Have you ever stood in a place that felt like more than just a location? Where the air carried stories, the land echoed memory, and you walked away with more than a photo, or even a memory that will last a lifetime, you walked away different?
Two weeks ago on Chatter that Matters I interviewed Ben Cowan-Dewar who built Cabot Links and Cabot Cliffs on Cape Breton Island. Two golf courses that have captured the attention of golfers all over the world and brought energy and vitallity to one of the most beautiful places in the world.
Last week, my guest was Zita Cobb, who was a force of human nature who created Fogo Island Inn, as a model for creating an economic renaissance, a true circular economy that can be replicated across Canada.
In today’s special three-minute episode of Chatter that Matters: Mini Matters, I’m breaking format to talk about tourism, and its power to transform Canada’s economy and identity.
Tourism isn’t just travel. It’s a passport to enlightenment. A conversation with nature, and with our nature. And Canada? Canada is a sleeping superpower.
Three coastlines. Ancient forests. Cities pulsing with culture. Indigenous wisdom, world-class cuisine, and experiences that can reset your soul.
Tourism can be the spark that rekindles our economy, from the land up. But only if we rethink it. Only if we stop seeing it as sightseeing and start building it as life-changing.
Take a few minutes. Lend me your ears—and maybe, your imagination. Let’s talk about what it means to bring the world to Canada.
Afterwards, I encourage you to listen to both of these shows if you are in the expeience, hospitality or tourism space, or love those who dream and do.
If you want to hear my interview with Ben Cowan-Dewar - Build it and they Will Come, click here: https://chatterthatmatters.libsyn.com/ben-cowan-dewar-build-it-and-the-world-will-come
If you want to hear Zita Cobb's amazing story - https://chatterthatmatters.libsyn.com/zita-cobb-the-miracle-of-fogo-island
Zita Cobb’s story isn’t just worth hearing—it’s worth hugging. In this episode of Chatter That Matters, you’ll meet a woman who helped to transform Fogo Island, one of the most remote and rugged places in Canada, into a beacon that attracts the world. Zita's perspective on hospitality, community, and the miracles of reimagining a place will change how you view tourism, shifting from merely visiting to truly experiencing Mother Nature and Human Nature.
Zita speaks with wisdom carved from the rocks of a small fishing village in Newfoundland and Labrador, where everything her family knew was taken away, forcing them to leave. Many years later, Zita returns to collaborate with the community to create Fogo Island Inn and within it a vibrant circular economy.
I then close the show by sharing my thoughts on why the world needs more Canada and how Canada must build a stronger tourism sector.
Thank you to RBC for making Chatter That Matters, and our weekly show about positivity and possibility, possible.
"Tourism advances our Cabot brand and provides people and communities with an incredible opportunity to escape inequality.” – Ben Cowan-Dewar.
Welcome to Chatter That Matters, where we share inspiring stories of human journeys, extraordinary dreams, and transformative ideas. The timing couldn't be more perfect for this episode—today marks the beginning of The Masters, one of the most celebrated sporting events of the year. It's also a pivotal moment as we explore ways to create a more self-reliant economy that attracts foreign investment, generates employment, and brings positivity and opportunity to our communities.
I sit down with Ben Cowan-Dewar, the visionary entrepreneur behind the acclaimed Cabot golf courses. Ben shares his remarkable journey, from childhood golf dreams to building internationally renowned golf destinations that uplift local economies and communities.
Listen as Ben discusses passion, perseverance, and purpose, revealing how tourism can drive transformative economic growth and impact communities. Whether you're an aspiring entrepreneur or involved in tourism, hospitality, or local communities, this episode will illustrate why tourism and the experience economy must evolve beyond just being a place to visit and into a place to be.
Chris Ronald, the President of RBC in the Atlantic Region, joins the show to discuss what they are doing to help clients thrive and communities prosper, and why this region offers so much for those who visit, live and build their future.
To learn more about RBC Community Junior Golf: https://www.golfcanada.ca/rbc-community-junior-golf/
I am breaking format to share my conversation with Ben Mulroney this morning on his national radio show on the Corus network. I offer six transformative ideas for Canada on how we can thrive in the next decade.
Forget the partisan debates and dive deep into bold ideas that transcend politics and policy.
Here's a sneak peek at what you'll hear:
1)Unlocking Canada's Tourism Potential: From a place to visit to the place to be.
2)Old and New": Powering the Future with Resources and Innovation: Can Canada responsibly harness its natural resources while simultaneously building a cutting-edge, intellectual economy? Here is how.
3)The Untapped Power of Canadian Content: Let's export it to the world. There is even an idea that CBC should be less dependent on the government in power to survive and thrive.
4)The Long Game on Health: AI as the Future of Care: Imagine a healthcare system revolutionized by AI!
5)Reimagining Education for a Competitive Future: Ideas not ideology. It's time to focus on the most essential skills: collaboration, creativity, and critical thinking.
6)Rewarding the Dreamers and Doers: My idea for making Canada the Entrepreneurial Epicenter of the world.
This isn't just talk; it's chatter that matters. An aggressively optimistic roadmap for a brighter Canadian future, one where our destiny is a matter of choice, not chance.
Share your thoughts, and if you have time rate and review my podcast.
Tony
“We’re not in the hospitality business. I create experiences. I create moments. I create memories.” – Marcel Bregstein What does turning a dining room into a stage and service into soul-stirring theatre take? In this week’s 'Taped Live' - Chatter That Matters, I sit down, glass in hand and mic on—with Marcel Bregstein: sommelier, showman, and the heart behind The Toronto Hunt, one of Canada’s most extraordinary clubs. His story is a cinematic sweep—from privilege in Costa Rica, to hardship in Canada, to cruise ships, heartbreak, fine wine, and a calling. Marcel doesn’t just serve food or wine. He serves memory. Meaning. Magic. And along the way, he reminds us that what truly matters is how you make people feel.
Listen to this episode to discover how a busboy turned maître d’ became a knighted sommelier, how a bottle of ’47 Lafite taught more than taste, and how great service is never about the table—but the story you take home from it.
And as a bonus? Special appearances were made by three Canadian icons—wine entrepreneur extraordinaire Elayne Bassett, one of Canada’s most celebrated musicians, John Lennard, and celebrated chef Jamie Kennedy, who shared their reflections on what makes Marcel a character of immense character.
This is a great listen for anyone who loves a good rags-to-riches-to-emotional riches story and those who want to matter more by creating experiences that linger long after the lights go out.
Many years ago, Marcel was a newcomer to Canada. To learn more about RBC and how they support those who come here to chase the Canadian dream. https://www.rbcroyalbank.com/en-ca/new-to-canada/newcomers/
“I just have an idea. I’m motivated. I figure out how to do it, and away I go.”
I usually avoid experts who offer lifestyle advice since so many podcasts already cover that territory. However, I was at a loss for words when I learned more about Gina Livy's unique journey.
Gina’s story isn’t about lost pounds but about purpose reclaimed. From a university experience that saw her gain 100 pounds and a new perspective to becoming a fierce entrepreneur who leads with instinct, Gina didn’t just overcome the odds—she rewrote them.
What makes this conversation matter is what Gina stands for. She’s built a massive community not through perfection, but presence. She shows up—through grief, doubt, and real life—and gives others the courage to do the same. If you’ve ever questioned your path, purpose, or whether you belong in the room, or the dent you want to make in the universe, Gina’s story reminds you that the answer isn’t out there. It’s already in you.
To learn about the Livy Method: https://www.ginalivy.com/
What if the challenges life throws at you aren’t roadblocks but stepping stones to something greater?
Born almost blind, Jennie Coleman never saw the world like others until a miraculous surgery at 13 changed everything. But that was just the beginning. She built a trailblazing career at Bombardier, specializing in corporate strategy and travelling between Montreal, Zurich, Berlin, and Beijing. Then, life threw her another challenge: her daughter Laura, born with an ultra-rare genetic mutation, forever needed care. Jennie could have retreated, but instead, she redefined success.
Jennie left the corporate world, took a leap of faith, and bought a business she knew nothing about—Equifruit, a Fairtrade banana company. And with the same resilience that carried her through every chapter of her life, she turned it into a force for good, fighting for fair wages, sustainability, and ethical trade.
Jennie's journey—from corporate warrior to purpose-driven entrepreneur—earned her the title of RBC Momentum Award Winner. The Harvard Business School has published a case on her accomplishments, and Jennie has been named Canada's Most Admired CEO by Waterson Human Capital.
But her story isn’t just about business. It’s about family, and humanity, and someone who sees beyond profit to a higher purpose.
To learn more about Equifruit, https://equifruit.com/en/
I encourage everyone to listen to this interview. Why? It's about your longevity. Yes, adding years to your life—and more importantly bringing life to your years.
It’s about taking control of your health instead of leaving it to chance. I know this firsthand. After undergoing extensive advanced medical testing, I feel empowered. I now understand the changes I must make to enhance my longevity while living my best life.
My guest is a visionary cardiologist and entrepreneur, Dr. Anmol Kapoor, founder of BioAro Inc., a Calgary-based firm transforming health care worldwide. Dr. Kapoor believes the key to fixing Canada’s fragile health care system is shifting from a Disease-Care System, where resources focus on detecting and treating illness, to a Preventative Care System that identifies potential diseases before they even start.
Through cutting-edge AI, genomics, and precision health care, BioAro is pioneering methods to detect mental and physical diseases before they manifest, align the right medications with your DNA, and put your health back in your hands.
BioAro’s technology is gaining global traction—but will Canada embrace it? If so, we could revolutionize health care, turning it into a system of choice, not chance, while saving taxpayers billions.
I’m also joined by Mike Scott from RBC Wealth, who will share how RBC is taking bold steps to help clients protect and grow their wealth and health.
This episode is a must-listen for anyone eager to understand the future of health care and the actions they can take today to ensure a healthier tomorrow. Stay tuned until the end, when Dr. Kapoor shares his thoughts on how you can add years to your life by becoming the CEO of your health.
Don’t miss it—your future self will thank you.
To find out more about BioAro: Precision Health: http://bioaro.com
To find out more about RBC Wealth Management: https://www.rbcwealthmanagement.com/en-ca/
For my International Women’s Day episode, I chose Marion Thénault—a Canadian who flies like an eagle on the global stage.
After realizing that gymnastics wouldn’t take her to the Olympics, Marion felt lost. On a promise to her Mom, she went to RBC Training Ground, where her trampoline skills caught the attention of a scout. She was asked if she had ever tried those flips on skis. As it turned out, she had only been on skis a handful of times.
Marion leaped into Freestyle Aerial Skiing, and in short order became a World Cup champion and Olympic Medallist. Her biggest accomplishment is something only a handful of female athletes have done— executing three backflips with multiple twists while reaching heights of over 12 meters (40 feet) in the air.
A serious injury when trying that jump nearly ended her career, but Marion found the courage and determination to return. In a stunning comeback, she landed the same triple that had caused her crash, proving her resilience and grit.
Jacquie Ryan, the CEO of the Canadian Olympic Foundation and another Canadian woman of international stature, joins the show to talk about Marion's accomplishments and how RBC Training Ground is helping Canada’s next generation of Olympians soar like eagles.
To learn more about Marion, https://freestylecanada.ski/team/marion-thenault/
To learn more about RBC Training Ground, https://rbctrainingground.ca
We all judge books by their covers—but what happens when the cover tells one story, and the pages inside reveal another? This week on Chatter That Matters, I sit down with Mike Power, a testament to resilience. Mike appeared to have it all together: a top strategist, a two-time Boston Marathon runner, and a sharp conversationalist with wicked humour. But beneath that polished exterior was a battle with addiction, a journey to rock bottom, and a burning desire for reinvention. Mike shares his deeply personal story of losing control to alcohol and drugs, facing a devastating cancer diagnosis, and rebuilding trust with those who had lost faith in him. This is a raw, honest conversation about struggle, survival, and transformation.
But Mike’s story isn’t just about overcoming darkness—but unlocking potential. Now, with his book Flow, he’s guiding others to find their path to possibility, using a mix of deep reflection, mindset shifts, and practical steps to turn dreams into reality. We dive into his philosophy on manifesting a life you truly want, the energy state that allows us to break free from limitations, and why so many of us are more powerful than we realize. Whether facing obstacles or simply looking to improve your circumstances, this episode will enlighten you and challenge you to rethink what’s possible. Don’t miss it!
To learn more about Mike Power, his book and the workshop. https://www.flow-manifest.com/mikepowerflow
A split second is all it took to change Dr. Matthew Galati’s life forever. A promising second-year medical student with a passion for soccer, music, and a strong social network, Matthew had everything going for him—until a freak encounter with black ice led to a horrific car accident and a traumatic brain injury (TBI). Rushed to the hospital and placed on life support, he spent three days in a coma, emerging into a world where his ability to think, speak, and move had been shattered.]Doctors warned his family that recovery was unlikely and that returning to medical school appeared impossible.
Yet Matthew refused to accept this fate. What he learned about his brain can impact yours as you age.
Matthew's story is one of resilience and determination. He defied medical odds and rewired his brain through neuroplasticity. With support from an innovative research study, a structured rehabilitation plan, and a dedicated mindset, he restored his cognitive abilities, returned to medical school, and became a licensed physician.
As the founder of the Brain Changes Initiative, Dr. Matthew Galati works to transform the standard of care for TBI survivors and educate everyone about the brain’s capacity to heal itself.
Key Takeaway: Your brain is not fixed. Neuroplasticity allows for healing, growth, and transformation, even in adversity.
In addition, Tony Maiorino from RBC Wealth joins the show to share his personal story about his mother's dementia and what his organization is doing to connect the dots between wealth and health.
Visit BrainChanges.org to learn more about Matthew’s initiative and their upcoming Brain Changes Summit. https://www.brainchanges.org
Visit RBC Wealth to learn more about their investment in helping us age well: https://www.rbcwealthmanagement.com/en-ca/campaign/aging-well
Many of us carry dark memories—moments so painful and profound that we tuck them away in the deepest corners of our minds. We convince ourselves they’re forgotten, but are they? What if you possessed the key to unlock them?
Would you shine a light to illuminate your past, hoping that by doing so, you might finally understand who you are, why your life unfolded the way it did, and what you can change? Or would you keep them hidden in the shadows?
This week, I’m pleased to welcome Melissa Osorio, author of Hidden Memories, to Chatter that Matters. Hidden Memories is a powerful story about overcoming one's past to conquer one's future.
As a young girl, Melissa lost her older brother to cancer. At 16, her father was murdered. She left Venezuela for the United States but never escaped her pain until she made a life-altering decision to confront her past and face the memories she had long suppressed and how she found light amid darkness.
Georgia Balinsky from RBC joins me to discuss the power of ideas—and how RBC’s latest campaign inspires people to bring their ideas to life.
To purchase Melissa's Book, Hidden Memories: https://www.amazon.ca/Hidden-Memories-Discover-Whats-Blocking-ebook/dp/B0CLK1B4PS
To watch RBC's Ideas Happen Here Campaign:
https://m.youtube.com/watch?v=cxmd0w9Y1xY&feature=youtu.be
Imagine stepping into a world where your very existence is questioned—where just being yourself is a battle. Now imagine finding the strength, the voice, and the courage to not only survive but to stand up, speak out, and inspire a generation.
This week on Chatter that Matters, my guest is George M. Johnson. We dive into the remarkable journey of an award-winning author, journalist, and activist who turned childhood trauma into a global conversation. All Boys Aren’t Blue isn’t just a book—it’s a lifeline, a revolution, and a powerful act of defiance against those who seek to erase stories like George’s.
As we walk in George's shoes we will learn:
What It’s Like to Feel Like an Outsider – From childhood bullying to violent attacks, George opens up about the pain of growing up Black and Queer in a world that wasn’t always kind.
The Strength of Family & Finding a Place to Belong – A grandmother’s wisdom, a younger brother’s unwavering love, and the importance of having people who simply sees you for who you are.
The Power of Writing to Heal & Inspire – How storytelling became George’s weapon against ignorance and a beacon of hope for others who feel unseen.
Fighting Book Bans & Changing the Narrative – Why All Boys Aren’t Blue is one of the most banned books in America—and why that only fuels George’s mission to ensure that queer Black voices are heard, celebrated, and never erased.
Strength in Numbers & The Future of the Fight – From books to film, podcasts to activism, George isn’t stopping. This isn’t just about personal triumph; it’s about creating a world where no child feels alone in their identity.
George M. Johnson is living proof that when you embrace who you are, the world takes notice.
This is a special four-minute edition of Chatter That Matters. Canada's economy and sovereignty are under threat—not from weapons but from tariffs. This isn’t the moment for political grandstanding, showboating, posturing, or scoring points.
It's time for extraordinary.
RBC sponsors my podcast, and this weekend, I had the honour of reading a note from their President and CEO, David McKay, that was sent to all of their employees.
RBC didn't ask me to do this, and they are not compensating me.
I am reading his letter to you, hoping you will listen to his words, and intent.
This is the kind of leadership our country requires.
Positivity, possibility and making Canada's destiny a matter of choice, not chance.
Please listen to it and share it. David McKay's remarks and others of similar tone deserve a much broader audience, spanning our private and public sectors without geographic or partisan boundaries or biases.
Canada. It's time for extraordinary.
In this week's Chatter that Matters titled "Truth Seeker," we delve into the vital and fascinating realm of investigative journalism through the perspective of Robert Cribb. Rob has received both national and international reporting awards for his investigations into offshore tax evasion, child exploitation, human trafficking, dangerous doctors, environmental hazards, and public safety. He was part of the international reporting team that produced the Pulitzer Prize-winning Panama Papers investigation in 2017.
Can democracy survive without reporters like Rob, who are willing to search within the shadows for the truth?
You will also gain insight into the emotional toll of 24/7 journalism, which often lasts for months, and the risks those who expose what others deliberately conceal in the shadows face.
Rob Cribb is also the founder and director of the Investigative Journalism Bureau, an impact-driven newsroom based at the University of Toronto that unites senior journalists, academics, students, and media organizations to share thoroughly reported stories in the public interest. The bureau is built on a decade of experimenting with a model that uncovers powerful new truths while training the next generation of investigative reporters. This pioneering work has resulted in dozens of significant investigations published on newspaper front pages, television screens, and podcast streams that have enlightened, informed, and influenced public policy.
To learn more about the Investigative Journalism Bureau, visit https://ijb.utoronto.ca
Canada, it’s time to reclaim the Canadian Dream. In this special episode of Chatter That Matters, I bring together three of Canada's brightest: Arlene Dickinson, Jon Love C.M., and Dany Assaf. Recorded live at Excellence Canada's 40th anniversary, weeks before Justin Trudeau's resignation, Donald Trump's inauguration, and upcoming free trade negotiations, this nonpartisan conversation dives deep into the urgent need for Canada to go after a prosperity agenda that makes us economically strong, and socially conscious.
I kick off the episode by reminiscing about Canada's Centennial year and our country's prowess, then contrasting it with today's societal and economic struggles.
Arlene Dickinson shares an emotional and empowering story of overcoming adversity to build a successful entrepreneurial career. "I held on to this idea that I could help create a better future for this country," says Arlene Dickinson. The episode explores whether today's young Canadians still believe that hard work guarantees success and discusses the role of social media in shaping perceptions. Political and Economic Landscape: Jon Love and Dany Assaf dissect Canada's economic policies and discuss the need for a 'prosperity agenda.' "Do we, as a collective, think that growing the pie is important?" asks Jon Love. “Nothing starts without believing in something because it softens all the edges. The promise that if you do the right things, it’s most probable you’ll be successful and live the Canadian dream—that’s the belief we need to reclaim. I hope everyone in Canada will listen to their ideas and unite to create an economically strong country with an equally strong social conscience. Please share with young adults, they are our future.
Next week I explore investigative journalism and ask the essential question. Without it, what prevents our leaders from hiding things in the shadows?
Subscribe to Chatter that Matters, wherever you get your podcasts.
"It’s so easy to become vulnerable online. Your face and name aren’t involved; you can hide behind a user name, an avatar."
I begin this powerful and profoundly moving episode of Chatter That Matters by sharing a personal story of narrowly escaping a predator during my youth, setting the stage for a meaningful conversation about online safety. I then invite my guest, Harrison Haynes, a brave young advocate who recounts his harrowing experience of being manipulated by an online predator as a teenager. He reveals the emotional toll, the subtle manipulative tactics used, and how this experience impacted his family and personal growth.
Harrison’s story is a testament to resilience. He shares his journey to forgiveness, the importance of disconnecting from technology, and his mission to help others navigate the dangers of the digital world. He emphasizes the need for open conversations about mental health, self-worth and community in the face of the challenges posed by social media and online predators.
Later in the episode, Margot Denomme, a former Crown Attorney with twenty-five years of front-line experience and the author of The Family Smartphone Guide, joins the show. Margot offers practical advice for parents on navigating the digital landscape safely, emphasizing the importance of boundaries, digital literacy, and the concept of a “family smartphone contract.”
Key Takeaways:
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The Reality of Online Predators: Harrison sheds light on the manipulative tactics predators use to lure vulnerable youth and the devastating consequences.
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The Power of Community: Despite his painful journey, Harrison found healing through forgiveness and introspection, advocating for a life less tethered to technology.
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Creating Safe Digital Spaces: Margot Denomme provides parents with actionable tips to protect their children from online dangers, including delaying smartphone access and fostering self-esteem.
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A Call to Awareness: Harrison and Margot stress the need for open dialogue between parents and children about digital safety, mental health, and the risks of an unfiltered online world.
To connect with Harrison Haynes, info@wiredhuman.org
To purchase Margot Denomme’s book, https://www.amazon.ca/Family-Smartphone-Guide-Navigate-Smartphones/dp/0992034043
This episode will inspire, enlighten and educate. I sit down with Jill Nykoliation, a visionary leader in marketing and branding. Jill shares her journey from learning about branding at the family dinner table to becoming a trailblazer. She discusses her time at Queen's University, her rapid ascent at Kraft, and her bold decision to venture into advertising. Jill's 'Tall Grass' philosophy, which she developed through her experiences, encourages embracing the unknown and pushing boundaries. It's about not being afraid to stand out, even if it means being the tallest in the field. She candidly recounts her experiences navigating male-dominated environments and the challenges of starting her agency, Juniper Park. Jill's 'Refounding' philosophy is about reinventing oneself, especially in the face of struggle. It's a powerful concept that can help those struggling to find their footing. Her insights on masculinity and femininity alone will make your visit worthwhile, but that isn't enough - Ienough—I bet many who listen will stage your version of Jill's Pirate Huddle. Jill is a wonderful storyteller, teacher, healer, and human being. If her journey moves you as much as it did me, I urge you to share it with others and to leave room for magic. Here are five key takeaways from Jill Nykoliation's inspiring journey: 1. Embrace the Tall Grass: 2. Trust Your Inner Voice: 3. Create Your Own Identity: 4. Go Where You're Wanted: 5. Leverage Curiosity as a Strength:
I kick off the first Chatter That Matters episode of the new year by sharing my belief in the cosmic choreography of life—how meeting the right people at the right time is shaped by a blend of timing, fate, and intention. This belief perfectly sets the stage for my guest, Jennifer Laidlaw, whose presence and impact are extraordinary.
From her roots on a farm to becoming a champion with horses, Jennifer’s story could fill volumes. Yet, what truly sets her apart is her role as a catalyst for change—a gift that radiates beyond individuals to uplift entire communities and causes.
As we step into 2025, Jennifer brings invaluable wisdom to this conversation. She speaks about the transformative power of rest, curiosity, and maintaining a resilient mind in achieving success and overcoming life’s challenges. Jennifer also opens up about her health struggles, sharing profound lessons on the importance of truly listening—to ourselves and others.
Thank you for tuning in, subscribing, and sharing Chatter That Matters. To RBC, I send the biggest hugs for making this podcast and our focus on positivity and possibility not just a vision but a reality.
Happy New Year, everyone!
Key Takeaways:
- Cosmic Choreography: Life's timing, fate, and intention are crucial in meeting the right people and opportunities.
- Clear Intentions: Sincere and clear intentions can attract positive people and opportunities.
- Jennifer Laidlaw's Journey: From farm life to horse champion and transformative figure, Jennifer's story is about growth and impact.
- Importance of Rest and Curiosity: Rest and curiosity are essential for achieving success and overcoming resistance.
- Powerful State of Mind: A strong mindset is crucial for personal and professional growth.
- Listening to Oneself and Others: Personal health challenges can teach valuable lessons about self-awareness and empathy.
- Supporting Innovative Thinkers: It's essential to support those who think outside the box.
- Pursuing Passions: Focusing on what excites and inspires us can lead to significant changes.
In this special edition of Chatter That Matters, which airs today on radio and across my podcast platform, I explore the key branding and societal trends of 2024. I emphasize the importance of authenticity, understanding your audience, and adaptability.
I highlight successful campaigns like the Paris 2024 Olympics, which captivated audiences through unfiltered athlete stories, and Taylor Swift’s Eras Tour, which underscored the power of compelling narratives. On the other hand, I analyze notable missteps, such as ELF polarizing diversity campaign, 'What a Dick,' to illustrate how brands must balance boldness with sensitivity and maintain transparency during crises.
I also explore artificial intelligence's transformative impact, encouraging you to embrace its potential while being mindful of its risks. Shifting focus to Canada, I address our challenges as a nation, calling for greater voter literacy, fiscal responsibility, and an education system that prepares future generations for an AI-driven world.
Reflecting on the lessons of 2024, I urge Canadians to work together to overcome these challenges and create a brighter future.
Thank you for listening. Thank you to everyone at RBC and our collective belief in sharing stories of positivity and possibility.
Happy New Year. Here's to 2025.
Key Takeaways: 1. Branding Success Stories 1. Paris 2024 Olympics: Celebrated for exceptional consumer engagement and compelling human stories. 2. Taylor Swift's Eras Tour 2. Branding Failures: * ELF Beauty: Controversial campaign that backfired. * Bumble: Misfired billboard campaign. * Ticketmaster: Suffered a significant data breach. * Jaguar: Faced issues with its rebranding efforts. * Kamala Harris: Unsuccessful presidential campaign. 3. Impact of AI: * Rapid advancements in AI technology. * Potential to disrupt various industries and job markets. * Importance of adapting and leveraging AI capabilities. 4. Challenges in Canada: * Need for increased voter literacy. * Importance of financial accountability. * Advocacy for educational reforms to prepare future generations. 5. Call to Action: Encourages a more informed and engaged electorate to ensure a better future for Canada.
I begin this episode reflecting on my sister Anna, whose presence and influence in my life have grown more meaningful with time. Her quiet wisdom has deepened my understanding of connection and purpose, revealing lessons I only truly began to appreciate in recent years.
From there, I introduce Che Marville—a modern-day healer and visionary. Che’s work centers on reconnecting us to the deeper energies that bind us, cutting through the noise of ego, power, and material distractions. She masterfully blends ancient wisdom, the rhythms of nature, and the teachings of shamans, reminding us how profoundly relevant these truths remain in our fast-paced world.
This episode invites you to rethink what truly matters. Che’s message is simple yet powerful: our worth isn’t defined by our accomplishments but by the essence of who we are. She encourages us to nurture meaningful connections, tune into the whispers of the world around us, and rediscover the beauty of simply being, a pathway to a better world that starts with how we see ourselves and each other.
Thank you for listening, subscribing, rating, and sharing Chatter That Matters. You mean the world to me. Have a beautiful holiday season.
Pura Vida.
I was sitting in the green room of a Canadian television station when Sim Seera walked in. She has such positive energy. Since we were both early for our appearances, we used the time to talk and get to know each other. I liked her immediately, and when she told me her story, I knew I had to share it on Chatter That Matters.
I also wanted to share her energy with an audience, so I taped the interview in front of a packed house at the Convenience Industry Council of Canada's annual summit. This unexpected twist added a new and wonderful dimension to our conversation.
This is Sim's story, an immigrant who came to Canada at a young age after losing her parents in a horrific accident. Tragedy will strike again, but it is through the people she meets along the way, both family and strangers, that guide and help her get to where she is today.
As Sim says in the podcast: "When the student is ready, the teacher will appear."
This week on Chatter that Matters, we explore the profound impact of our surroundings on our health, emotions, and overall well-being. World-renowned architect and thought leader Tye Farrow joins me to discuss how our spaces can elevate our lives, offering more than shelter.
Tye shares insights from his groundbreaking book, Constructing Health, in which he integrates neuroscience with architecture to advocate for salutogenic design—a transformative approach that fosters well-being. From the inspiration of his architect father to his work on major global projects, like a revolutionary cancer centre in Israel, Tye takes us on a journey through his career, highlighting how thoughtful design can be more than a place to be; it can be a place to be healthy, creative and connected.
Tye shares how we can construct health through specific, measurable design qualities and characteristics to enhance human performance in our cities, homes, and places of learning and healing. This includes intergenerational housing that fosters community.
Leah Robinson from RBC joins the show to talk about how financial institutions must, too, march towards a future to provide innovative solutions to homeowners.
To purchase Tye Farrow's best-selling book Constructing Health: https://www.amazon.ca/Constructing-Health-Built-Environment-Enhances/dp/1487557221
Have you ever watched a movie that lingered in your thoughts long after the credits rolled? That’s exactly how I felt after sitting down with Mitchell Cohen. Many share this sentiment as Mitchell is a true Renaissance man—a thinker, doer, musician, and composer. His mesmerizing cadence makes every moment spent listening to him an absolute delight.
Mitchell has devoted much of his life to addressing one of Canada’s most pressing challenges: affordable housing.
Mitchell's influence is immense as the CEO of The Daniels Corporation, one of the country’s leading builders and developers. His focus isn’t just on constructing buildings; it’s on creating thriving communities. Take Regent Park in Toronto—once a neighbourhood many avoided, it’s now a city's crown jewel. Mitchell’s vision and dedication have transformed it into a place where people want to live, work, and connect, and the project is now a model for city planners worldwide.
I encourage you to share Mitchell’s story with young adults. It’s an inspiring reminder of the power of purpose—how aligning your passions with a meaningful pursuit can shape your life and leave a lasting legacy for others.
To purchase Mitchell Cohen's book Rhythms of Change - Reflections on the Regent Park Revitalization: https://www.indigo.ca/en-ca/rhythms-of-change-reflections-on-the-regent-park-revitalization/9781774585054.html
One of our great behavioural scientists, the bestselling author of Behave, dives to the depths of the science and the philosophy of decision-making to mount a devastating case against free will, an argument with profound consequences. After listening, ask yourself, what side are you on?
Are we indeed the masters of our fate, or is free will nothing more than an illusion? In this week’s episode, I sit down with renowned neuroscientist and Stanford professor Dr. Robert Sapolsky to explore the provocative ideas from his groundbreaking book, Determined: A Science of Life Without Free Will.
Sapolsky argues that our choices—from our morning coffee to major life decisions—are entirely shaped by biology and environment, leaving no room for free will. We dive into the science behind human behaviour, the randomness of life, and the implications of viewing ourselves as “biological machines.”
This thought-provoking conversation challenges everything we think we know about accountability, morality, and transformation. Can we truly change? How do we raise children in a world without free will? And could letting go of the notion of free will make the world a more compassionate place?
From personal anecdotes about Sapolsky’s early questioning of faith and free will to his fascinating insights into human biology and culture, this episode will leave you questioning whether you are truly in control—or just along for the ride.
Imagine being Suzanne Heywood, a seven-year-old girl who must abandon all she knows: friends, school, home and surroundings because her parent's dream is to spend three years sailing across the globe, retracing the route of Captain James Cook. Three years turned into a decade and a living nightmare aboard the Wavewalker-A 70-foot sailboat boat, often shared with strangers to help fund the trip.
The family encounters violent storms and life-threatening injuries, and for Suzanne emotional abandonment, and isolation even within her family. Yet, amidst the chaos, she found solace and determination in education, meticulously crafting her lifeline to escape-a true and powerful story of trauma to triumph, resilience and reclamation.
To purchase Suzanne'e book, https://www.amazon.com/Wavewalker-Memoir-Breaking-Suzanne-Heywood-ebook/dp/B0BZK87N22
This is the extraordinary true story of Tier One Special Forces soldier, adventurer, and world-record breaker Dean Stott. In a gripping retelling of his story, Dean shares insight into his esteemed military career in the British Army, where he conducted deployments to hostile environments, worked within counterterrorism operations in some of the most dangerous places in the world, and survived a horrific parachute accident.
Stott discloses how he continued to fuel his journey of excellence by starting a high-risk security company and becoming the first man to cycle the Pan American Highway in under one hundred days, and raising over a million dollars to support his friend Prince Harry's efforts with mental health awareness charities.
Dean Stott offers an inspiring reminder that we all have the capability to use our inner voices, drive, and instincts to become relentless in our pursuits in life.
A fantastic episode to share with 16+ as Dean’s lessons resonate with all:
You can’t control the uncontrollable—but you can choose how you react to life’s challenges.
Failure is just experience—as long as you learn and grow, there’s no such thing as losing.
Actions speak louder than words—if you believe in something, let your actions be the proof.
To buy Dean's book, Relentless, https://www.amazon.com/Relentless-Special-Operations-Record-Breaker/dp/1665725176
Uncover the shocking truth about human and sex trafficking in Canada with survivor Kaitlin Bick who courageously shares her journey from vulnerability to victimization and ultimately to becoming an advocate for others. Kaitlin's raw and honest account of her childhood insecurities, substance abuse, and exploitation provides a deeply personal perspective on the complex factors that can lead to the crimes that were inflicted on her humanity and how hard it is to return your life to some form of normality.
Expert Insights
Carly Kalish, Executive Director of Victim Services Toronto.
Jennifer Price from Women's College Hospital
Why Listen?
Gain a rare survivors’ perspective on human and sexual trafficking
Understand how traffickers’ prey
Learn to recognize warning signs in your community
Be inspired by one woman's journey from victim to hero
This isn't just Kaitlin's story – it's an important story for all.
Thanks to Kelly Grier and HART: Human Anti-Trafficking Response Team for sponsoring this episode. To find out more about the work they are doing, https://harthelps.com
To find out more about Victim's Services Toronto, https://www.victimservicestoronto.com
To find out more about Women's College Hospital, https://www.womenscollegehospital.ca
Reinventing Healthcare, Four Women at a Time. In this powerful episode, I chat with Amy Louis-Bayliss, MD MSCP, and Lindsay Stollery Jephcott, two of four visionary women—three doctors and an entrepreneur—who unite to transform women’s healthcare.
Rather than rushing to build a business, they began by aligning their values and purpose, grounding their venture in a commitment to make a real impact.
Through Lume Women + Health, they tackle a crucial, often overlooked need: personalized healthcare for women. They address menopause, sexual health, and overall wellness with a unique, preventive approach.
At the same time, the episode examines the broader healthcare system’s challenges and the toll on patients and front-line workers alike. It explores the idea that a fusion of private-sector innovation and a shared vision for accessible care could bring scalable, lasting change. This conversation offers an inspiring blend of entrepreneurial grit, health advocacy, and lessons in building purpose-driven partnerships.
And their approach could change healthcare for the better across our country.
To learn more about Lume Women + Health: https://lumewomenshealth.com
I sit down with the remarkable Debbie Travis, a woman who has spent her life pursuing her dreams, taking bold leaps, and transforming television. Debbie is an entrepreneur extraordinaire. We learn about her humble beginnings to becoming a successful model, a world-renowned and beloved television personality, author, speaker, and today running a Villa in Tuscany.
Debbie’s unapologetic honesty shines through as she discusses her challenges and how she turned them into opportunities. Whether you're looking for inspiration, laughter, or ideas on approaching life, you will love hearing Debbie's story as much as I loved interviewing her.
To learn more about Debbie and to buy her new book,
Laugh More: Stories from an Unexpected Life: https://debbietravis.com
In this episode of Chatter that Matters, I take on one of the toughest challenges facing us today, and many would argue one of our biggest problems to solve: affordable housing. First, you’ll meet Calum MacKay, a young man and a captivating storyteller who takes us on his journey of turning the impossible into reality. Living in Vancouver, where home prices are sky-high, Calum and his wife faced the harsh truth that even with their combined incomes, they couldn’t afford to rent, let alone buy a home for their soon-to-be expanded family. But Calum didn’t give up. With a blend of creativity, resilience, and sheer determination, he made homeownership happen in a way that seems almost miraculous. His story isn’t just about luck—it’s about finding innovative solutions in the face of overwhelming odds.
But Calum’s experience is just one side of the story. We then dive into the broader conversation with two experts who offer insights on how we can tackle the housing affordability crisis on a larger scale.
Brad Bradford, a dynamic and forward-thinking city councillor from Toronto, joins us to discuss the political and bureaucratic shifts needed to support housing development. He highlights the importance of breaking down barriers and creating a “culture of yes” where innovative housing solutions can thrive.
Next, Leah Robinson, Vice President at RBC, shares how the bank is stepping up to help homeowners find new ways to afford and optimize their living spaces. Her comments are not a sales pitch but sage and honest advice on how to create multi-generational living and income-generating spaces like laneway homes and rental suites; as she says, this isn't the faint of heart, but with the right collaboration banks, municipalities, and builders you can find and fund your way.
Why You Should Listen:
This episode will inspire you to make the impossible possible and offer actionable insights and ideas for approaching any problem, including owning your own home.
To find out more about funding your impossible dream:
https://www.rbcroyalbank.com/mortgages/building-your-own-house.html?utm_source=vanity&utm_medium=marketing&utm_campaign=mtg_constructionmortgage
Sitting down with extraordinary entrepreneur and thought leader Chip Conley was an absolute joy. In his twenties, he founded Joie de Vivre Hospitality. After facing near death, he sold his business and helped mentor the founders of Airbnb to realize their success.
A best-selling author, sought-after speaker, and visionary. Chip now leads an extraordinary movement to redefine how we approach aging through the Modern Elder Academy.
Some of the key takeaways:
A Deep Dive into Curiosity: Chip shares the power of staying curious at every stage of life and how curiosity can fuel personal and professional growth.
Wisdom for Entrepreneurs: Chip reveals vital lessons learned from building and leading successful businesses while staying true to a sense of joy and purpose.
Relevance for Modern Leaders: For anyone in leadership roles or aspiring to be, Chip’s journey from leading by ego to mentoring with soul offers valuable insights on cultivating wisdom and influence across generations.
Emotional Intelligence: Understand how emotional intelligence grows with age and why it matters more than ever in today’s rapidly changing world.
Midlife: Instead of a crisis, we should consider it a chrysalis, awakening our purpose and passion.
Emotions: They are contagious.
Journey: The first part of your life is about building your resume, and the second is about building your eulogy.
To learn more about Chip, the Modern Elder Academy and to purchase his books, https://chipconley.com
We live in troubling times where the dangerous echoes of history pound onto Canada's streets. Chants calling for the eradication of an entire population are not just words—they are a chilling reminder of humanity’s darkest chapters. My show this week confronts the reality of the genocide, both past and present, and explores how hate-filled rhetoric, left unchecked, can lead to unimaginable atrocities.
I want to understand more about genocide and why it is even possible. Why are some humans, and sadly some in power, wired that way? My guest today is Amra Sabic-El-Rayess. She is a Muslim and a survivor of the Bosnian genocide. Amra endured unimaginable horrors, losing loved ones and witnessing the brutality of ethnic cleansing. Despite this, she emerged not with hate but with a mission to combat intolerance and violence.
Amra made her way to America with no money nor any command of English. Today, Amra holds a Ph.D. from Columbia University, where she focuses on education, conflict, and social justice. She specializes in the role of education in preventing violence and fostering social cohesion.
If applied in every home and classroom, what Amra has to say could save the human race and create a world of love, not hate.
To my Jewish friends, Shanah Tovah. You deserve peace and prosperity. This is your time, and I hope everyone's time for reflection, repentance, and renewal.
To purchase Amra's books or to learn more: https://www.sabicelrayess.org
"Aging is a design problem, not a disease. Our current societal infrastructure isn't just outdated; it limits the possibilities for fulfilling, extended lives." – Dr. Joe Coughlin.
Are you ready to rethink your approach to aging and retirement?
In this life-opening episode of Chatter That Matters, I sit down with Dr. Joe F. Coughlin, founder and director of the MIT AgeLab. We dive deep into the transformative insights from Dr. Coughlin's pioneering work on aging. From the importance of planning for a 100-year life to the crucial role of women in shaping aging dynamics, Dr. Coughlin challenges traditional views and highlights the vast opportunities that come with extended adulthood. He also underscores the critical need for well-designed technology and innovative approaches to retirement.
Dr. Joe Coughlin is a visionary who doesn't fill boardrooms; he fills stadiums. He is a senior contributor to Forbes and The Wall Street Journal. He has served on advisory boards for numerous global firms and was appointed to the White House advisory committee on aging.
Joe will challenge your thinking about growing older and living longer. Dr. Coughlin shares how technological advancements, shifting societal norms, and new ideas can help us all live longer, healthier, and more fulfilling lives.
We'll explore his groundbreaking insights on the longevity dividend and why old age, as we know it, is outdated. Whether navigating your aging journey or supporting loved ones through theirs, this conversation will inspire you to rethink what's possible in the years ahead.
Leanne Kaufmann, President and CEO of Royal Trust, returns to the show to share what RBC Wealth is doing. RBC Wealth partners with organizations like the MIT Age Lab, the Cleveland Clinic, the National Institute on Aging, the Women’s Brain Insitute, Elder Caring and the Women’s Age Lab to help clients understand and navigate the vital intersection of longevity, technology, and proactive retirement planning.
To buy Dr. Coughlin's books. https://www.amazon.com/Books-Joseph-F-Coughlin/s?rh=n%3A283155%2Cp_27%3AJoseph+F.+Coughlin
Follow him on LinkedIn: linkedin.com/in/drjoecoughlin
Have you ever wondered what it was like to raise Beyoncé as a father and be her manager? Or how Destiny's Child came to be one of the best-selling girl groups of all time. The role brands like L’Oréal and Pepsi played in Beyoncé's early success as a solo artist.
Mathew Knowles, the father of Beyoncé and Solange, joins Chatter that Matters to share his remarkable journey from a Father of Beyoncé and Solange to a Music Industry Manager, then a Mogul to a Civil Rights Crusader, a Survivor of Male Breast Cancer, and Keynote Speaker.
Mathew Knowles will deliver a keynote at the After Breast Cancer Gala on September 29, 2024, from 12 to 6 pm, at the Bellvu Manor in Vaughan, Ontario. Tickets can be purchased here: https://www.afterbreastcancer.ca/pink-diamond-gala-2024
10 Moments That Matter:
- [02:09] Matthew Knowles discusses being a child when schools were being desegregated 2. [05:09] The classroom incident that taught Knowles the importance of being prepared 3. [08:30] How Knowles got his job at Xerox through a chance encounter 4. [11:05] Beyoncé as a young child 5. [13:19] Sharing Destiny's Child's successes and failures and why both matter 6. [15:06] The decision to transition from corporate America to music management 7. [16:46] Navigating the challenges of being both a parent and manager 8. [18:41] Practicing failure as part of artist development for Destiny's Child 9. [19:18] Approaching the music industry from a worldwide perspective 10. [20:48] Knowles' battle with male breast cancer
To learn more about Mathew Knowles, https://www.mathewknowles.com/
Today, we delve into the remarkable journey of Dr. Shahana Alibhai, a distinguished family physician and mental health advocate who focuses on youth from equity-deserving neighbourhoods. Shahana grew up in a family that had 72 hours to flee Uganda during the expulsion of Asian minorities under Idi Amin. She witnessed her parents' resilience, adaptability, and optimism in the face of extreme hardship. Her parents taught her the value of education, gratitude, and giving back.
Shahana discusses her struggles with her mental health, including OCD, eating disorders, excessive exercise, the pressures of academic achievement, and the profound impact of cultural and familial expectations. Her story is a testament to the importance of addressing mental health.
We also discuss her book Feel Better, endorsed by Mel Robbins. It is an insightful exploration of emotional health, offering practical tools to help individuals understand and manage their emotions. Dr. Shahana Alibhai provides a compassionate guide for navigating mental health challenges. You will learn about your Emotional Palette and practical strategies for integrating your physical, emotional, and mental health.
Whether you're dealing with your challenges or supporting others through theirs, this episode offers valuable insights into the importance of self-awareness, community support, and proactive mental health care.
To learn more about Dr. Alibhai, book her as a speaker, or purchase her book: https://drshahana.com]
Moments That Matter
- [00:00:21] - Dr. Alibhai discusses the courage required to seek help and the connection it fosters. 2.[00:00:57] - Dr. Alibhai opens up about her mental health challenges. 3. [00:02:11] - A deeper look into how Dr. Alibhai defines her professional identity beyond her credentials. 4. [00:06:24] - The impactful story of Dr. Alibhai's parents' escape from Uganda and its influence on her values. 5. [00:10:38] - Dr. Alibhai speaks about the importance of self-acknowledgment and understanding one's worth. 6. [00:14:27] - Discussion on the critical role of education in Dr. Alibhai's family values. 7. [00:19:14] - The collaboration with Adrienne Gostick and the personal significance behind her book, Feeling Better. 8. [00:22:07] - Dr. Alibhai explains the clues each emotion provides and the importance of curiosity. 9. [00:27:28] - Introduction of the Optimal Health Pyramid and its components for a balanced life. 10. [00:36:15] - The concept of "joy stretching" and recognizing the small moments of joy in everyday life.
As the Paralympics light up Paris this week, with athletes from over 170 countries showcasing their incredible talents, I felt compelled to do a special show to honor their achievements. My journey led me to the inspiring story of Danielle Campo—someone who has never let her disability define her. Diagnosed with muscular dystrophy and once told she'd never walk, Danielle not only defied their predictions but went on to become a world record holder and an eight-time Paralympic medalist in swimming.
In 2021, Danielle faced an even bigger battle. This time, it wasn't in the pool but in a hospital bed, fighting against life-threatening sepsis. With just a ten percent chance of survival, she was even given her last rites. But just as she's done her entire life, Danielle fought back, turning pain into purpose.
Her story is one of faith, hope, and unmatched resilience. I weave Joel Dembe, a fellow Paralympian and celebrated keynote speaker, into the show. Joel provides context on Danielle's achievements and her will to survive and even offers her ideas on how to share her story on the conference stage.
To book Danielle Campo for a speaking engagement: https://www.daniellecampo.com
As the world eagerly anticipates the premiere of the new documentary on The Tragically Hip: No Dress Rehearsal at the Toronto International Film Festival (TIFF), I am thrilled to bring you an exclusive interview with Jake Gold, one of the world's music mavens, Canadian Idol Judge, and the legendary manager who played a pivotal role in shaping The Hip's iconic career. Jake Gold managed The Tragically Hip during their rise to fame, offering unparalleled insights into the band's journey, their chemistry, the genius of Gord Downie, and the music that moved the world.
Jake shares stories from the heart—what it was like to see the raw, untamed talent of Gord Downie and the band for the first time, how they crafted their unique sound, and the challenges they faced along the way. As we delve into their legacy and the deeply emotional moments surrounding Gord Downie's passing, Jake provides a behind-the-scenes look at how the band’s music continues to resonate across generations.
Jake shares what he and others are doing to preserve their legacy, including this upcoming documentary.
Mark Thomas from RBC joins me to discuss their plans with TIFF. Spoiler alert: They include RBC House, RBC Red Carpet Gallery, Elton John: Never Too Late and Antonio Bocelli's documentary 'Because I Believe, and so much more.
The Tiff Premier is Thursday Sept 5, 2024
You can also watch it on Amazon Prime: September 20, 2024
In this heartfelt episode, I interview Jan Stewart, a mental health advocate, and author of Hold on Tight: A Parent's Journey Raising Children with Mental Illness. Jan shares her deeply personal journey of raising two neurodivergent children, Andrew and Ainsley, and the challenges her family has faced. From early signs of their children’s struggles to navigating a complex healthcare system, Jan's story is one of resilience, love, and relentless advocacy. Despite the immense challenges, Jan finds strength in her family, community, and mission to help others facing similar situations. This episode is a powerful testament to the strength of parents who dedicate their lives to supporting their children through adversity. Key Moments That Matter 1. Introduction and Family Background(0:00 - 2:00) - I introduce Jan Stewart and briefly discuss my pride as a father, setting up the episode's theme. 2. Jan’s Idyllic Childhood (3:10 - 4:40) - Jan reflects on her early life in New York, sharing how her upbringing was untouched by adversity and how she initially pursued a career in the performing arts. 3. Early Signs with Andrew (10:00 - 12:00) - Jan recounts the early signs of trouble with her son Andrew and how her concerns were dismissed by doctors, labelling her as an "over-concerned" parent. 4. Ainsley’s Different Path (13:10 - 15:00) - Jan discusses how her daughter Ainsley showed different but equally concerning behaviours as she grew older, contrasting with Andrew’s challenges. 5. Navigating Marital Strain (18:00 - 19:30) - The strain on Jan and David’s marriage as they faced the challenges of raising their children, and how they learned to trust and support each other through the difficulties. 6. Andrew's Escalating Challenges (20:40 - 22:50) - A challenging period where Andrew’s behaviours became increasingly alarming, leading Jan to intensify her efforts to find help. 7. Ainsley’s School Challenges (24:00 - 26:00) - Jan shares how Ainsley struggled in school with disruptive behaviours and anxiety and how these issues affected her self-esteem. 8. Dealing with Isolation (27:30 - 29:00) - Jan discusses the isolation that comes with raising children with mental health issues and the importance of finding a supportive community. 9. Successes and Current Status of Andrew and Ainsley (31:00 - 33:20) - Jan gives an update on how Andrew and Ainsley are doing today, highlighting their achievements and ongoing challenges. 10. My three Takeaways and Closing Remarks (34:00 - 38:00) - I summarize the key lessons from the interview, emphasizing assertiveness, community support, and Jan’s inspiring advocacy work, followed by my heartfelt tribute to parents like Jan and David. To buy Jan Stewart's book: https://www.amazon.ca/Hold-Tight-Parents-Journey-Children/dp/1988025974
I sit down with the enigmatic Stanislas Klossowski de Rol, or Prince Stash as he is known to his millions of social media followers. His life reads like a kaleidoscope of the 1960s counterculture. From rubbing shoulders with rock legends like The Beatles, The Rolling Stones, and David Bowie to navigating the social upheaval of the era, Prince Stash shares firsthand accounts that transport listeners back to a time of radical change, creativity, and rebellion. His stories are not just memories but lessons in resilience, the pursuit of freedom, and the power of personal transformation.
Listeners will be drawn into a world where the boundaries between art, music, and life blur and every encounter is an opportunity for self-discovery. As Prince Stash reflects on his journey from being a key figure in the swinging sixties to his modern-day philosophical musings, he offers a unique perspective on what it means to own the moment. This episode is a treasure trove of untold stories, profound insights, and a celebration of a life lived on the edge, making it a must-listen for anyone fascinated by the intersection of culture, history, and personal narrative.
(And this is only Part One)
Ten Moments That Matter
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Introduction to Unconventional Childhood - [00:02:15] - Prince Stash describes his unconventional childhood with separated parents and limited involvement of his father, setting the stage for his unique upbringing.
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Invitation to Father's Studio - [00:05:40] - Prince Stash shares his pivotal experience of being invited into his father's studio, highlighting its impact on his artistic inclinations.
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Joining the Band and Rolling Stones Performance - [00:12:35] - Prince Stash narrates his journey from exploring the Paris jazz scene to performing alongside the Rolling Stones in 1965.
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Significance of the 1960s Discussion - [00:20:00] - A rich conversation about the cultural and political upheavals of the 1960s, including notable movements and events like the Vietnam War, Woodstock, and civil rights.
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Philosophy Influenced by Pandemic and Psychedelics - [00:32:45] - Prince Stash shares his evolved philosophy, greatly influenced by introspection during the pandemic and his past psychedelic experiences.
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Influence on Vince and Becoming a Sex Symbol - [00:39:50] - He discusses his influence on Vince, transitioning from an "Elvis, James Dean" style to a "British invasion" style, and his rise to being a sex symbol.
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Clarifying Rolling Stones Relationship Dynamics - [00:45:10] - Prince Stash corrects misconceptions about Brian Jones and the dynamics within the Rolling Stones, emphasizing the band's internal relationships.
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Involvement in the Swinging Sixties - [00:53:00] - He offers anecdotes about living through the swinging sixties, emphasizing the tension between counterculture movements and the establishment.
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Connection with Paul McCartney and Linda Eastman - [01:05:55] - Prince Stash recounts a significant phone call from Paul McCartney and being invited to live with Paul and Linda Eastman.
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Teaser of Upcoming Highlights - [01:14:20] - The episode ends with a teaser mentioning Prince Stash's encounters with Jim Morrison and David Bowie and a call from Paul McCartney, building anticipation for the next episode.
How many of the world's creative thinkers - our songwriters, poets, comedians, and artists began life escaping from the reality of their life? One that I know is my guest this week. Aaron Starkman is one of the top 100 Creative Minds in Advertising, and the Chief Creative Officer of Rethink, a Canadian Agency that is recognized as the best in the world.
Aaron shares his journey from a challenging childhood to rising to the top while offering insights into the creative process and why processing it matters to one's life and livelihood.
Highlights of This Episode:
Uncovering the Creative Process: Explore the unique strategies that have propelled Rethink to the top of the advertising world.
From Trauma to Triumph: Learn how Aaron’s early experiences shaped his resilience and fostered his creativity.
Mental Health and Personal Growth: Aaron’s candid story about overcoming anxiety and what he had to do to find peace and clarity.
The Power of Insights: Discover the importance of seeing what others might overlook.
Setting the Conditions for Success: Understand how a process-driven approach leads to remarkable outcomes.
One of my favourite quotes is by Steve Jobs, who once said, "We're here to put a dent in the universe." I celebrate those who choose to do so, who overcome circumstances to chase their dreams and change their world and ours for the better. I'm thrilled to introduce my guest for today's episode: Jon Cornish.
Jon Cornish is a dynamic and multifaceted individual. As a former College and CFL star, he established himself as one of the most outstanding athletes in Canadian football history. Beyond his athletic prowess, Jon is deeply committed to community engagement and social impact. He and his wife co-founded the Calgary Black Chambers, an organization dedicated to supporting and empowering Black youth through mentorship, networking, and scholarship opportunities. As a financial advisor with RBC Dominion Securities, Jon helps his clients navigate the complexities of life and money matters. His mantra is 'Let’s achieve your dreams, together'.
There are many insights for you to take away on your day today.
Highlights
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[00:00:03] The Power of Impact - I open the show reflecting on how words, particularly "impact," shape" our world and introduce Jon Cornish as a prime example of a person whose life embodies this concept. 2. [00:01:17] Jon recounts his illustrious career in the CFL, emphasizing resilience and his impact on the field and within his team.
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[00:02:05] Leadership as Chancellor: Jon discusses his role as the youngest Chancellor at the University of Calgary, focusing on how he leverages his position to create meaningful change in the academic community.
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[00:03:02] Founding Calgary Black Chambers: Jon shares the vision and mission behind the Calgary Black Chambers, an organization he founded to support and mentor Black students and professionals.
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[00:06:13] Early Life Influences: This section provides insights into Jon's childhood and his mother's role in inspiring Jon to do more and be more.
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[00:09:27] Identity and Intersectionality: Jon discusses his experiences with identity and race and how these challenges shaped his character and mission to positively impact others.
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[00:17:00] Financial Advisory Role: Jon talks about his work as a financial advisor, transitioning from sports. He focuses on helping clients align their finances with their dreams and aspirations, ensuring their financial plans have a lasting impact.
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[00:22:13] Community Engagement: Jon's work, including his efforts at Alberta's Children's Hospital and Habitat for Humanity, highlights his commitment to giving back and impacting beyond his professional life.
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[00:27:10] Mentorship and Empowerment: Stories of how Jon mentors young individuals, helping them achieve their goals and impact the world.
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[00:34:55] Future Aspirations: Jon reflects on his goals and plans to continue making a significant impact through his various roles and initiatives.
And, of course, my three takeaways.
Dr. Brian Goldman is a veteran ER physician and an award-winning medical reporter for CBC Television's The Health Show and The National. He's known across Canada as CBC Radio One's "House Doctor." Brian has a proven knack for making sense of medical baffelgab. He has two top-rated shows, White Coat Black Art and The Dose.
On Chatter that Matters, Dr. Goldman shares his journey from a young medical resident to seasoned physician, and how, including the loss of his sister to dementia, he learned that medicine is as much about human connection as it is about clinical expertise. He also offers his thoughts on what need to happen to care for our health care.
Leanne Kaufman then joins the show to discuss the exciting work RBC Wealth Management is doing to support healthy ageing.
'Heaven is the Feeling One Leaves on Earth.'
Join us this week on "Chatter That Matters" for the heart-wrenching and uplifting story of Janet Sherlund, author of Abandoned at Birth: Searching for the Arms That Once Held Me. Janet opens up about the profound effects of adoption on identity and self-esteem, sharing her lifelong quest to reconnect with her birth parents and uncover who she is.
I cried when Janet discovered her adoption details, celebrated her life-changing reunion with her birth father and was sickened by the coldness of her birth mother. I also learned about the critical importance of understanding one's biological roots.
As the episode unfolds, Janet's courage and resilience and the complexities of love and family will move you. Ending on a note of hope and positivity, this conversation celebrates the bonds that tie us together and the enduring power of understanding where we come from.
A compelling episode that will open your heart and touch your soul.
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My opening
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[00:01:23]: Janet describes the compulsion to reconnect with her birth mother.
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[00:01:41]: Janet Sherlund discusses why she wrote her memoir.
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[00:02:55]: Janet reads the prologue of her book, describing her drive to the adoption agency and her emotions.
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[00:04:38]: Janet learns important facts from her adoption file.
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[00:12:39]: Tony and Janet discuss her complicated relationship with her adoptive mother, Audrey.
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[00:21:28]: Janet talks about the importance of biological roots and the strengths she discovered through her DNA.
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[00:26:42]: The profound impact of meeting her birth father, Larry, and the unconditional love she experienced.
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[00:31:07]: Janet explains her ongoing desire to connect with her birth mother and the rejection she felt when the meeting finally happened.
[00:43:22]: Reflections on the lessons from Janet's story, her adoptive and birth parents, and the powerful message about love and identity.
My three takeaways.
To connect with Janet and to buy her book, Abandonedatbirthbook.com
In this magical prelude to the Paris Olympics episode of Chatter That Matters, I sit down with the inspirational Avalon Wasteneys, a Canadian Olympic Gold Medallist and a powerhouse in the rowing world. Avalon shares her incredible journey, from being raised in a family of world-renowned athletes to what it took to be part of a team that won Olympic Gold. From her early days as a competitive cross-country skier to putting her oar into water, Avalon’s path is marked by resilience, passion, and unwavering self-belief.
Avalon shares how she navigated ADHD, anxiety, and severe health issues like mono and chronic bronchitis to chase her dream. My favourite quote is: '
'My 'why' isn't about being the best in the world but discovering what's possible and becoming the best version of myself.'
You will also hear from another Canadian phenom, Sam Effah, a two-time Canadian 100m Champion – turned brand marketer at RBC. Sam discusses what RBC is doing with the RBC Training Ground to help Canadian athletes pursue their dreams.
It's a fantastic episode to share with your entire family.
To learn more about RBC Training Ground: https://www.rbctrainingground.ca
In today's episode of Chatter That Matters, we challenge our perceptions about neurodiversity. Society often views neurodiverse individuals through a lens of limitation, overlooking their extraordinary contributions to our world. From scientific breakthroughs to artistic masterpieces, many of the greatest minds have been neurodiverse. This episode explores the barriers these individuals face and the untapped potential within their unique perspectives.
Joining me are Emma Beehler, a remarkable young woman who is exceptional in math and music and a world-renowned competitive cheerleader, and her parents, Brian and Natalie. Emma's journey with autism offers profound insights into how she views the world and how the world views her.
Listening to Emma, you'll discover how we can all learn and grow from her insights, why she is a crusader for positive change, and why we value her beautiful and autistic mind.
Canada. It’s Time. On our country's birthday, I break my show format to discuss what we need to do as a nation to pursue our future. This future is not a distant dream but a reality we must actively shape, marked by purpose, passion, pursuit, and laddering to prosperity and peace.
I begin the show with my take on Canada and why we need to create a magnetic culture to attract the best and the brightest to stay in Canada and come to Canada to shift from a passive, reactive and negative mindset to one brimming with ambition and destiny.
Next, we hear from two outstanding Canadians who offer their unique perspectives: John Ruffolo, a leading figure as the founder of Maverick Private Equity and a catalyst for positive change in shaping Canada's new economy, and John Stackhouse, who heads RBC's Economics and Thought Leadership group, influencing the organization's work on economic, technological, and social issues.
Each offers powerful and profound thoughts on creating the opportunities and standard of living that we need, want and deserve.
This episode is a must-listen for anyone deeply invested in Canada and its future—and the future of all democracies. It is not only easy to listen to, but it also discusses, shares, and explores a wealth of topics.
Happy Birthday, Canada. It's time to unwrap our future.
You will soon hear why I found Derek Blais to be an exceptional guest. He has the spirit of youth, but with presence and insights of someone much older. Derek's journey embodies the spirit of Chatter that Matters by sharing how he overcomes circumstances to not only chase his dreams but also change our world for the better.
I begin the interview by sharing Derek's mantra - "Be yourself. Everyone else is taken," setting the tone for exploring authenticity, truth and reconciliation. Derek's mother is Indigenous, a victim of the sixties scoop, where Indigenous babies and children were taken from their parents and communities and placed in primarily white, and middle class homes. Derek's Father is Canadian, and Derek draws upon the tales of his two peoples to help shape who he is, why he matters and how he can bring about positive change.
Derek's story reminds us why we should all strive to find and pursue our passions. His love for storytelling began in high school and continues to carry his every breath today. His groundbreaking project, Missing Matoaka, challenges the romanticized Disney portrayal of Pocahontas by telling the true story, a tale of tragedy and heartbreak, while also calling for justice in the National Inquiry into Missing and Murdered Indigenous Women and Girls.
Today, at a boutique agency called Lifelong Crush, Derek works to tackle many societal and brand issues. Derek also speaks candidly about his struggles and triumphs, including the pivotal moment of embracing his Indigenous identity and the profound impact of a life-changing motorcycle accident.
A fantastic tale of two peoples, wrapped inside a brilliant creative mind.
Best-selling author and world-renowned speaker Joe Roberts joins Tony Chapman on Chatter that Matters to discuss his incredible journey from homelessness and addiction to becoming an entrepreneur, CEO, and today, an influential advocate for youth. Joe passionately shares his mission to inspire change and offers actionable steps for you to overcome challenges, foster resilience, and reclaim dreams.
Andrea Barrick from RBC returns to the show to discuss their Purpose Framework and why investing $2 billion across three key pillars matter to you, to me, and to RBC.
Malcolm Gladwell is an outlier in his own right, as a journalist, author and public speaker. His unique perspective and engaging writing style have made him a prominent sociology and popular culture voice. He has five New York Times bestsellers — The Tipping Point, Blink, Outliers, What the Dog Saw, and David and Goliath. In addition to his best-selling books, Malcolm co-founded Pushkin Industries and hosted the hit podcast Revisionist History.
Malcolm shares his journey and offers many insights and lessons on what it takes to stand for and stand out in today's world.
I then bring back an interview with Alan Depencier, CMO from RBC, which is even more relevant today.
Malcolm Gladwell is part of a series titled Legends Journey: Lessons in Leadership, which I am co-producing with the Toronto Chapter of the American Marketing Association. We celebrate the journeys of those who have been inducted into Canada's Marketing Hall of Legends. In my CTM library or the AMA's YouTube Channel, you can find our interviews with Joe Mimran, Angus Reid, Jeanne Beker, Miles Nadal, Arlene Dickinson, and Frank Palmer.
This week's episode features Nick Taylor, who captivated the golf world and all of Canada with his thrilling 72-foot playoff eagle putt, making him the first Canadian in 69 years to win the RBC Canadian Open. Nick takes us on a journey from his childhood dreams of being a professional golfer to being ranked the top amateur in the world. Nick then shares his experiences on the PGA Tour before reflecting on the exhilarating moments of that day when it all came together.
Mark Zecchino, from the PGA Tour Golf and one of the world's great golf commentators, shares his firsthand experience of witnessing Nick's incredible performance. We include Mark's call on Nick's historic putt, which was heard around the world.
Mark Soder, RBC's Director of Brand Marketing, illuminates golf's profound role in Canadian culture and economy and then talks about RBC Community Jr. Golf, an initiative led by RBC in partnership with Golf Canada that is building greater diversity and equity in golf by providing affordable access for youth from equity-deserving communities across Canada.
0:01 Tony Chapman and Nick Taylor.
4:04 Nick Taylor - My Journey
10:36 Nick Taylor - It Takes a Team
15:50 Nick Taylor - Mind Over Matter
22:18 RBC 2023 Canadian Open - History is Made 30:12 - Mark Zecchino talks about RBC, Golf Canada, Nick Taylor's Day
38:45 - Nick Taylor why he was ready to make destiny a matter of choice 52:21 - Nick Taylor describing Day Four and Playoff - Iconic 72-Foot Eagle Playoff Putt
56:00 - Tony’s Three Key Takeaways
58:00 - Mark Soder - Talking about Golf, It's Importance and RBC Community Jr. Golf
This is a true-life Ted Lasso story, taped in front of a live audience at the Canadian Federation of Independent Grocers Conference. My guests' journey extends beyond athletic supremacy to becoming a role model for youth, an entrepreneur, and a sought-after keynote speaker. Jay DeMerit shares his journey from being overlooked in the MLS Draft to making his way to England and then playing his way to Premier League stardom.
Jay also earned a place on America's World Cup Team, playing every minute in the South African World Cup and becoming the Vancouver Whitecaps' Captain.
Jay emphasized the significance of perseverance and self-actualization. Discover how DeMerit's unique approach to leadership and focus on holistic development helped shape his career and inspire future generations. Gain insights into the pressures of youth sports and the importance of dreaming big while taking small steps.
I close the show talking to Sam Effah, one of the fastest Canadian Sprinters ever, and who today is one of the stewards of RBC's Training Ground, on what it takes to dream and do.
To learn about Jay DeMerit's entrepreneurial venture: RiseXShine https://www.risexshine.com
To book Jay as a speaker: https://speakerscanada.com
To learn more about RBC Training Ground: https://www.rbctrainingground.ca
Frank Palmer is a character of immense character. Frank is a true icon, creative genius, thought leader, visionary and entrepreneur. Frank is being featured as part of The Legends Journey, Lessons in Leadership series. A collaboration between Chatter that Matters and the American Marketing Association's Toronto Chapter. In this series, we interview inductees from Canada's Marketing Hall of Legends. To date, I have chatted with Arlene Dickinson, Joe Mimran, Angus Reid, Miles Nadal, Jeanne Beker and, coming soon, Malcolm Gladwell.
In this episode, Frank Palmer shares invaluable insights from his 50-year career. From practical jokes to profound business and brand strategies, Frank's stories encapsulate the essence of a life rich with creativity, daring and extraordinary entrepreneurial prowess.
Frank talks about personal integrity in business, the art of maintaining top talent, and the evolution of advertising in the face of emerging technologies like AI. Wherever you are in your career, this episode is a treasure trove of wisdom and frankness on surviving and thriving in our fast-paced world.
00:00 - Introduction to Frank Palmer 05:20 - Lessons from business and maintaining integrity 15:45 - Strategies for retaining top talent 25:30 - The role of humour: Pranks and workplace culture 35:10 - Overcoming industry challenges and client relationships 45:50 - The impact of COVID-19 on the advertising world 55:15 - Frank Palmer's views on AI in creativity 1:05:00 - Reflections on mentorship and the future of advertising 1:15:00 - Closing thoughts and Frank's offer to chat again
Sometimes, the most gripping tales are not those of fiction. They're not from a bookshelf or a TV screen. They're real-life stories that unfold around us. Stories that remind us of the power of the human spirit. Today on Chatter That Matters, we share the indomitable spirit of Stacey Curtis, who survived a plane crash, cancer that roared through her body and where she was given only a few years to live.
I wish I could bottle Stacey's outlook on life and her positivity. Here are two quotes from the show.
The first was about the plane crash and what it was like to be one of the survivors, alongside her partner Marissa and her dog Emma.
"In that moment, everything changed, yet we found the strength we never knew we had,"
The second quote after discussing losing her brother and dealing with horrific cancer.
"Despite everything, I've found reasons to laugh and live fully every single day,"
To add important context to why some refuse to surrender, I invited Amy Deacon, the founder and CEO of Toronto Wellness Counselling, to return to the show. I also ask her about those who have near death experiences, change their approach, even appreciation for life.
Did you ever dream of building something with your best friend? Discover the inspiring story of April Brown and Sarah Sklash, who quit their jobs and purchased a roadside motel in Prince Edward County.
With hard work, dedication, and little experience, they transformed the dingy motel into a beautiful space reflecting life's sunshine and simple pleasures. Their entrepreneurial adventures caught the attention of Netflix, which produced Motel Makeover, a show about their next motel venture in Sauble Beach.
Today, The June Motel boasts three locations, including their latest project, the June in Beaver Valley, a cosy 8 room outpost, nestled in nature. This story is about following your heart and taking risks, believing in yourself and your vision, and on your terms. Join us as we learn how "The June" came to be, the inspiration behind its iconic pink doors, and why chasing dreams matters.
I am thrilled to introduce a new sponsor for Chatter that Matters. Mark Rolnick, EVP, Head of GreenShield Administration, then joins the show to talk about why small businesses matter and why they have launched GreenShield for Small Business to help small business owners promote employee well-being. A flexible benefit solution makes it easier to attract top talent so that small business owners spend more time doing what they do best - building a healthy business.
To book a stay at the June Motel. https://thejunemotel.com
To find out more about GreenShield for Small Business. Greenshield.ca/chatterthatmatters
Today, I welcome Jeanne Beker, a global icon and an inductee into the Marketing Hall of Legends. Jeanne is also a dear friend and a trailblazer who has found success as a world-renowned fashion journalist, entrepreneur, author, keynote speaker, and, above all, a wonderful mom.
At age 72, Jeanne continues to fashion her destiny with passion, creativity and talent. In this candid 'chat to me about anything' session, Jeanne shares many beautiful stories, life lessons we can all benefit from, and how, instead of burying the news she had breast cancer, she used her platform to raise awareness and to help raise much-needed funds to tackle the disease.
Here is to the one and only Jeanne Beker.
To pre-order Jeanne's new book, Heart on My Sleeve. https://www.jeannebeker.com
The Leader's Journey: Lessons in Leadership is a collaboration between Chatter that Matters and the American Marketing Association Toronto Chapter. I interviewed legends who had been inducted into the Marketing Hall of Legends. A big shout out to Miles Nadal for making all this possible.
To find out more about the Marketing Hall of Legends, https://ama-toronto.com/awards/legends-journey/
This will define our country in the future: dreamers and doers who are taking on our most significant problems and then exporting their ideas and technology around the world. For my Earths Day Show, I chatted with Phil De Luna. At age 32, he is among the most brilliant people I have ever interviewed. Phil has a great personality, radiates passion, and has a powerful connection to the human race. Phil makes me feel optimistic about science's role in battling climate change. I know you will enjoy his story, which also reflects the tapestry of Canada. A family of newcomers who came to Canada to improve their circumstances and a son who honours their sacrifice by making a positive dent in one of humanity's biggest problems. Phil offers his five-step plan for saving our planet. He also discusses the carbon tax and offers ideas for better serving our planet and the Canadian economy. I also included an interview with John Stackhouse, SVP of RBC. John is a nationally bestselling author and one of Canada's leading voices on innovation and economic disruption. He talks about the RBC Climate Action Institute.
To learn more about Phil De Luna's company, Deep Sky: https://www.deepskyclimate.com
To learn more about the RBC Climate Action Institute: https://www.rbc.com/climate-action-institute/index.html
'I’m not making records; I’m making history. Today, my man Tony and I made history with this interview." Maestro Fresh Wes.
Maestro Fresh We is credited as the "Godfather of Canadian Hip Hop, " his debut album, Symphony in Effect, was a certified platinum album. In 2023, Maestro Fresh Wes became the first hip-hop artist inducted into the Canadian Music Hall of Fame. His song Let Your Backbone Slide" is the first rap song inducted into the Canadian Songwriters' Hall of Fame.
What did Drake have to say about Maestro Fresh Wes and his influence on him and Canadian music? What advice did Chuck D of Public Enemy offer? You'll have to listen to find out.
‘Fresh’ is part of Wes Williams' stage name, and Fresh is how I would describe his perspective and attitude. This story has so many beats. You will take away so much from how Wes approaches life and career. I consider this essential listening for young people as they must diversify and stay relevant throughout their careers.
Stay tuned to the show's end when Mark Beckles, the Vice President of Social Impact and Innovation, returns to Chatter that Matters to discuss First Up by RBC X Music and RBC Future Launch. This is a testament to the role organizations can play in helping Canadian youth find and pursue their path in life.
To connect with Maestro Fresh Wes: http://maestrofreshwes.net
First Up with RBCX Music: https://www.rbc.com/dms/enterprise/music/first-up.html
RBC Future Launch: https://www.rbc.com/en/future-launch/
On my watch, we went from slides to video, from film to digital, a handful of channels to thousands, tens of millions of websites, analog to wireless, and a stolen milk carton container for our albums to three million songs in my pocket.The most critical change was that humans went from being captive consumers of content to nomadic, with an appetite to create, validate, and yield power.
And tomorrow, on my watch - AI. I am working with three different programs and am mesmerized by how they can expand my creative capacity.
These three lessons guided me through so much change, and each time made me a better marketer, successful at winning business, gave me the confidence to take risks as an entrepreneur, and, I hope, a better leader and person.
These lessons are universal and easy to learn and apply. They will allow you to harness AI to your advantage versus being crushed in the coming wake.
If you have six minutes, you can hear them here.
If you like them, share them with others. They will make us a better human race by focusing on what matters most to the people who matter most to you.
Pura Vida
"I moved 17 times in my first 18 years, faced abuse and adversity, but it fueled my drive to prove others wrong and achieve success against all odds."
Shane Howard is an extraordinary storyteller who shares his inspirational and transformative journey, overcoming a tumultuous upbringing to becoming a mentor and global connector. Shane is a testament to the resilience and drive that can emerge from the "School of Hard Knocks."
Shane's insights offer hope and inspiration to those grappling with their place in this world, or choosing not to toe societies perceived perfect line.
To find out more about RBC’s Future Launch: https://www.rbc.com/en/future-launch/
Healing is Believing. I have been sharing inspiring human journeys for four years, but none like Tracy L Clark. For most of her life, Tracy has dealt with trauma. Debilitating illnesses, several near-death experiences, being kidnapped at gunpoint, an abusive relationship and then being a single mom caring for her children when illness once again threatened her life. Listen to the first few minutes of the episode; it is riveting. Tracy reads from her book, God, Where Are You, It's Me. After hearing what she has to say about the life she had to endure, you will understand the title. What flows from there is a stream of positivity and possibility that will light up your day, even your path in life. Like a phoenix rising from its ashes, Tracy transformed her life, fighting against medical diagnoses and insurance companies refusing treatment. Tracy chose not to heal but to survive and thrive. This choice shaped Tracy's character today—resilient, strong, and fiercely determined. From her trauma came transformation, transcendence, and, with every heartbeat, an opportunity for her to reclaim her health and her rebirth as an entrepreneur and now a healer.
Tracy has been featured on ABC, FOX, NBC, and CBS. Her work is so profound and efficacious that the International Association of Top Professionals (IAOTP) crowned her the Top Energy Healer of the Year in 2024.
Shelagh McGrogan, the Director of Content for RBC, first offers her thoughts on Tracy's journey and then answers my question about the difference between branding a person, versus a product or service.
To connect with Tracy: https://www.tracylclark.com/
I occasionally break the format and post a Chatter That Matters podcast on a Monday about something important to all of us. The goal is to challenge the status quo with innovative ideas to improve our lives and livelihoods. In today's episode, I want to discuss the growing unaffordability crisis and the problems that manifest when individuals and many others do not have enough. They cannot afford necessities—food, shelter, and transportation. If this continues, it will undermine much of what we know and value in society. Our elected officials must prioritize affordability, but there are vastly opposing views on how to do so. In this four-minute podcast, I'll share my thoughts on the issue, ask you four essential questions to consider, and then offer my recommendation. If you agree, could you share so that our whispers can become a roar?
Are you ready to work smarter and shorter? Newcomers Grace Tallon and Joe O'Connor, co-founders of Work Time Reduction, join Tony Chapman to discuss the transformative idea of a four-day workweek and their beliefs about why it is good for individuals, families, corporations, and society.
We also learn more about Joe and Grace's back story, which takes us back to Ireland and how each became an advocate for positive change.
Tony closes the show by sharing his thoughts on why and how Immigration matters.
To connect with Joe and Grace at Work Time Reduction: https://worktimereduction.com
To learn more about the New Comer Advantage:
https://www.rbcroyalbank.com/dms/enterprise/newcomers/offers.html
Join the WORK TIME REDUCTION team live in TORONTO on March 21st to learn from shorter work week leaders and pioneers about the journey to working less, performing better and living more. Chatter That Matters listeners please use this exclusive complimentary ticket code: SHORTER https://www.eventbrite.com/e/work-time-reduction-live-in-toronto-work-less-and-get-more-done-tickets-814529388327 Women 4 Work Time Reduction supports women in navigating the journey to shorter work weeks and championing reduced work time without compromising their professional and personal goals. Join our free information webinar on March 27th to learn about our mission and how you can get involved.
Register here: https://www.eventbrite.com/e/women-4-work-time-reduction-launch-tickets-836523232507?aff=oddtdtcreator
I am hosting a series titled The Legends Journey, featuring interviews with individuals inducted into Canada's Marketing Hall of Legends. In this episode, I chat with Miles Nadal. I have known Miles for over twenty years, and he has always dared to dream and do so with extraordinary entrepreneurial capability, charisma, and conviction.
Miles's journey began with a camera at summer camp, and from there, he built several extraordinary businesses with no signs of slowing down.
What I admire most about Miles extends beyond his entrepreneurial prowess to his curiosity and kindness.
Miles Nada's journey is an incredible 'rags to riches' story marked by many words of inspiration and wisdom.
To connect with The American Marketing Association - Toronto Chapter: https://ama-toronto.com
My International Women's Day Special begins with honouring my Mother before introducing my guest, Alana Stott. I ask Alana to read the opening pages from her gripping memoir, She Who Dares. Her book begins when she answers the phone. Her husband, Dean Stott, a former Special Operations soldier, is on the other line, somewhere in the Middle East, in the middle of a civil war.
"The gunfire was getting louder and louder. I heard the phone drop to the ground as loud bangs pierced my ears. The sound penetrated my ears so much that I had to pull it away to stop my eardrums from exploding. These bangs were coming directly beside the phone. Is he being fired upon, or is Dean the one firing?
Another loud bang came as I sat on the kitchen floor, this time much closer to me. The kitchen door flew open, and my 3-year-old said, " Mommy, I'm hungry."
One moment in the life of an extraordinary woman who makes it count. Alana overcame a tragic childhood to become an acclaimed entrepreneur, speaker, fundraiser, philanthropist, and author. King Charles awarded Alana an MBE, a Member of the Most Excellent Order, for her work preventing human trafficking and slavery.
I close my International Women's Day show with an interview I did last year with Andrea C Barrack. I admire her journey and all she is doing to create a better world. A standing ovation to every woman on this planet and to my Mom in Heaven.
Pura Vida
To reach Alana Stott: https://alanastott.com/
To learn more about RBC's purpose framework: https://www.rbc.com/newsroom/article/?title=rbc-mobilizes-to-help-address-three-of-societys-biggest-challenges
Many guests have joined me to openly talk about their battles with their mental health, but not quite like my guest this week, Nancy Xia. Nancy brings us to the raw realities of her journey – from battling childhood anxiety to grappling with clinical depression, culminating, at age eighteen, in her leap from her eighth-floor balcony as her father watched helpless and in shock. Miraculously, Nancy survives but breaks her spine and loses the use of her legs.
The power comes from her descriptions of how she feels, experiences the world, what she thinks of herself, and her friends and family. I now understand how dark the world can get and why suicide becomes the light at the end of the tunnel.
Nancy defied fate and in doing so a new path was lit. She listened to her healthcare experts, and found herself on a transformative healing path. Twenty years after her suicide attempt Nancy is happy, describes her life as joyful, her religion is her compass and all have led her to what she believes is her true purpose.
To help those who suffer, and those who suffer along side them.
This emotional and heartwarming episode is a testament to the journey from darkness to light and a heartfelt tribute to our unsung healthcare heroes.
And then stay for Amy Deacon, the CEO of Toronto Wellness. I am sure there are people in your life who struggle with their mental wellbeing, Amy gives her reasons why, and why our younger generation is most at risk.
The first time B K Sethi came into my life was in 2023. B K wrote to me and said he loved listening to me on the radio and my podcasts. He then asked if we could have coffee. I had no idea I was meeting with one of our country's great entrepreneurs. I took this picture, and you can see and feel it in his face and smile; B K is a beautiful soul.
B K joins me this week to share his inspiring story. From the streets of 1940s India, where, at age four, he sold lemons to help his family survive, to the ever-growing metropolis of Toronto, this is the sweeping story of B K Sethi's rise to success as Canada's international foods magnate.
The stories B K shares are priceless, the people he rubs shoulders with are the who's who of the grocery industry, and the lessons he imparts are worthy. Discuss them at the family table, with teachers in high schools, and in the many corridors of academia and business.
Immigration is in the news, so I closed the show with Amit Brahme, Head, Newcomer & Cultural Client segment at RBC, to provide context. We talk about the crucial role immigrants like B K play in helping us create a new economy and build a better country if we give them a newcomer advantage.
To buy B K's book, Meet BK in the Ethnic Aisle: https://www.amazon.com/Meet-BK-Ethnic-Food-Aisle/dp/1738978214
To learn more about RBC's Newcomer Advantage program.
EN: http://www.rbc.com/newcomeradvantage
FR: http://www.rbc.com/privilegeplus
Woman in Philanthropy. It's Nonprofit Appreciation Week, and I wanted to honour WoodGreen Community Services. WoodGreen ensures that the UNMET needs of thousands of Canadians are MET every year.
In this special edition of Chatter That Matters, taped live at the Toronto Hun Club, I chatted with three remarkable women who are Philanthropy Trailblazers. I learned that Charity focuses on eliminating suffering. In contrast, Philanthropy focuses on eliminating the problem. I also learned that the world of Philanthropy is changing. There's more emphasis on causes like gender equality and sustainable development than before. A more diverse, representative range of voices is influencing decision-making. Women are among the key drivers.
Shraddha Kothari Walker talks about why Philanthropy isn't just about giving back. It's about connecting and building a community that uplifts everyone – a cycle of kindness that must be passed on to the next generation.
Beth Wilson, FCPA, FCA, ICD.D shatters the glass ceilings in Philanthropy by recognizing women's strength in driving impactful and bold change in our communities.
Leah den Bok shares authentic stories of those who experience homelessness to dismantle the stereotypes and ignite a collective responsibility to act.
It is also a fantastic show to share and discuss with our younger generation.
Every second Monday, I break the format by bringing out Chatters - a snackable podcast that is under five minutes in length. I share my insight on the status quo and ideas to bring about positive and substantive change.
In this episode, I share a story at the grocery store that led me to my insight - smartphones and technology are making us less financially literate. I have no empirical evidence, but many people are losing their ability to do even simple math.
With a math deficiency, how can someone make critical financial decisions? How can you decipher if that 'too good to be true' offer is a good deal or one that manifests into long-term pain? How can you be an informed voter and understand the implications of what is being promised.
Let me know what you think of these Chatters and other topics we should explore to improve the status quo.
FYI: If you are interested, here are four links to sites offering free value-added content on improving your financial well-being.
RBC My Money Matters -700 hundred articles, easy to navigate, and will take you from debt relief to investing and every step in between: https://www.rbcroyalbank.com/en-ca/my-money-matters/
RBC Mydoh - I love this app, my brother-in-law swears by it. It is a fantastic way for parents to teach their kids and teens about money, including how work for their allowance. https://www.mydoh.ca
McGill Personal Finance Essentials is a free, online personal finance course offered in English and French, four times per year. Taught by professors from McGill University’s Desautels Faculty of Management, the course is open to everyone!
https://www.mcgill.ca/desautels/programs/mcgill-personal-finance-essentials
And someone I have a ton of respect for is Kim Moody. He has a newsletter that I read every week. https://kimgcmoody.com/kim-g-c-moodys-musings-1-1-1-newsletter-for-august-23-2023/
Dr. Jean Marmoreo shares excerpts from her book The Last Doctor. Lessons in Living from the Front Lines of Medical Assistance in Dying
Dr. Jean Marmoreo believes the best care a health professional can provide is to honour a patient's life and to end it on the patient's terms. For 45 years Dr. Jean Marmoreo was a family physician practising in downtown Toronto, and in 2016 became one of Canada’s first practitioners of MAiD, to provide Medical Assistance in Dying.
Dr. Marmoreo shares powerful patient stories and her journey into caregiving and end-of-life decision-making.
Leanne Kaufman, the President and CEO of RBC Royal Trust, returns to the show, and we have an important discussion on end-of-life financial matters.
Today's episode of Chatter That Matters is a live taping, which I have always loved because we can feed off the audience's energy. My guest is Cam Inglis, the founder of Marble Slab Creamery Canada. Cam is an inspiring entrepreneur who shares his journey from dreaming of playing in the NHL to real estate before choosing the path of an entrepreneur.
During the show, we'll cover the daily challenges of running a franchise business and the reality that everything you know turns upside down when a pandemic closes your doors or one of Canada's biggest restaurant chains overnight becomes a significant competitor. We also learn why communication and transparency matter, especially during tough times.
To provide more context, we'll have two additional guests. The first is Amarjot Bhatthal, an incredible entrepreneur who owns five Marble Slab franchises with her mother. I look forward to sharing their whole story on the show one day. Our second guest is Graeme Green, Director of Franchise Markets at RBC, who will discuss the attributes of an exceptional franchisor and a great franchisee.
A great episode and a treasure trove of valuable insights and lessons await.
In my second 'snackable chatter' I look at how we can rewire Elections from Negative to Positive," I delve into the tumultuous landscape of modern elections, which often feel like a relentless hailstorm of negativity, eroding the fabric of our society and trust in democracy.
In three minutes, I present a refreshingly simple yet actionable concept aimed at rewiring elections to prioritize positivity and shift the focus towards substantive policy discussions.
Thanks for listening, subscribing and sharing. It means the world to me.
I was so profoundly moved by Adam Robarts and his book 'Nineteen' that I had to have him on Chatter that Matters. Anyone who has had to deal with the loss of someone you love will also be moved and have their heart lifted as Adam shares his deeply personal and poignant love, loss, and spiritual journey.
Adam is a world-renowned architect, and his wife is an equally accomplished interior designer. They lived and raised their four children in China.
In December 2018, during a family vacation in Canada, Adam was asked what he would choose to be if he were not an architect. He replied without hesitation, “A hospice nurse.” Five years earlier, he had a profound experience accompanying his father through the final weeks of life before he died of cancer in Uganda. Adam could not have imagined then that nine months later, he would begin to accompany his nineteen-year-old son, Haydn, through a battle with a rare brain cancer.
Haydn graduated from this physical world in May 2020, at age 19, one week before his twentieth birthday. Adam’s first book, Nineteen, shares the beautiful and poignant lessons learned on his family’s journey with Haydn.
This interview radiates universal lessons, insights from religion and science, and important perspectives. Haydn was a remarkable young man whose dignified response to his suffering provided essential wisdom and hopeful possibilities for anyone dealing with matters of life and death.
Leanne Kaufman, CEO of RBC Royal Trust, returns to the show to provide meaningful context.
To purchase Adam's Book: https://www.amazon.com/Nineteen-Insights-Learned-19-year-old-Cancer/dp/168245200X
To learn more about Royal Trust - https://www.rbcwealthmanagement.com/en-ca/royal-trust
''You have dreams and goals, even a direction, but you must be active for the universe and magic to happen. It must find you, but it won't if you hide in the corner. You must be out there for your desired reality to unfold.' Jesse Jones
I love taping Chatter that Matters in front of an audience. In this episode, we are live at Sheridan College and its stunning Hazel McCallion Campus, with students, faculty members, alums, and industry professionals in attendance and DJ Andre dropping the beats.
My guest is Jesse Jones. Jesse is a change maker, creator, communicator, media personality and connector of worlds, brands and humanity. Jesse and I explore how individuals can overcome personal challenges and today's realities to chase their dreams and change their world, and even ours, for the better.
Jesse is electric and offers several actionable ideas to foster positive transformations in your personal and professional life. Jones highlights the importance of choice, passion, and pursuit. He stresses the need for introspection, increased self-analysis, and self-care in our fast-paced world. Attending to our needs is the essential recharge for our mental health, creativity, and innovation.
We take questions from the audience, and I invite two more guests to contribute to this inspirational conversation. Dr. Cherie Werhun is Sheridan's Associate Vice Provost of Human Development and strategic lead for Sheridan's S-Sense Initiative. Dr. Werhun emphasizes the need for educators to focus on the whole student, fostering a holistic approach to student development that focuses on the human capacities of agility, resilience, and adaptability.
Jodi Wright, Senior Director, Youth & Young Adult Client Strategy, RBC, joins the show to discuss the role organizations must play to help youth pursue their passions.
I am thrilled with the ideas presented in this show. They are inspiring and actionable. If you can, please share with every young adult and anyone feeling overpowered by their circumstances.
Apple: https://podcasts.apple.com/ca/podcast/chatter-that-matters/id1478779098
Spotify: https://open.spotify.com/episode/39VeEJaL133GKpbkD07JoJ?si=d9a91723a4f14998
To find out more about
Jesse Jones. https://iamjessejones.com
Sheridan's S-Sense Initiative.
https://www.sheridancollege.ca/admissions/why-sheridan/s-sense
RBC - My Money Matters. https://www.rbcroyalbank.com/en-ca/my-money-matters/
RBC - Student Hub. https://www.rbcroyalbank.com/student-solution/index.html
Patrick Asare went from abject poverty in a small village in Ghana to achieving international acclaim. In an inspiring interview, Patrick shared his remarkable story. He was born to illiterate parents, his father was a subsistence farmer, and his mother was a homemaker. Patrick was one of fourteen children living in a small mud house. Most children in his village didn't have the opportunity to continue their education beyond primary school, which perpetuated the cycle of poverty in the region.
However, Patrick had a gifted mind and with the support of his village, he earned a scholarship to a private school, although he never felt like he belonged there. Despite this, his academic achievements continued. He had the opportunity to study in the Soviet Union and the United States.
Patrick’s relentless determination to never give up showcases the transformative power of an unstoppable spirit. It emphasizes the importance of self-belief and internal acceptance in overcoming external challenges. His story is a must-listen for anyone struggling with adversity or feeling overwhelmed by impossibility.
Jodi Wright from RBC joined Chatter that Matters to discuss their work in helping youth pursue their dreams.
Ten quotes that mattered:
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"I started my journey from here, scaling all the way to achieve my dreams." - 06:32
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"I was determined to make something out of nothing and reach my goals." - 12:45
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"I refused to let circumstances define me, and I fought against all odds." - 18:10
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"I never gave up, even when I felt out of place and faced countless obstacles." - 23:15
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"I chose to use every setback as a stepping stone towards my success." - 31:50
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"I believed in myself when no one else did, and that made all the difference." - 38:20
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"I stayed resilient in the face of doubt and criticism, and that's how I prevailed." - 44:05
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"I turned every 'no' into a 'not yet' and kept pushing forward." - 50:30
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"I never allowed the limitations of others to limit my potential." - 56:40
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"I embraced every challenge as an opportunity to prove my strength and determination." - 1:03:15
To learn more about Patrick Asare, please visit https://patrickasareauthor.com.
To learn more about My Money Matters: https://www.rbcroyalbank.com/en-ca/my-money-matters/
On occasion I change the format of Chatter that Matters, to offer you my observations on the status quo. There is no finger-pointing; there are only ideas to improve upon it.
In this episode I look at the state of Democracy, and offer you my thoughts on what matters most to you, and the many generations to follow.
Risa August is an Ironman Triathlete and an extraordinary cyclist known and highly respected for her love of pushing her physical limits. Risa is no stranger to intense challenges, having completed 500-mile bike tours and conquered mountains in the US and Nepal.
Then, Risa’s life comes to a crashing halt. Her body is collapsing, and for good reason. She is diagnosed with a rare pituitary disease, a brain tumour that has been left unchecked for a decade.
After undergoing life-threatening brain surgery and trying to live inside a body that can barely function, Risa chooses a different path. She reaches into her bucket list, and against all her doctors' advice; she trains and embarks on a 41-day, 3,000 km bike tour from Canada to Mexico along the Pacific Coast Highway.
While the old Risa could have effortlessly conquered such a ride, the new Risa found herself entangled in a body that felt unfamiliar and accompanied by an unwelcome companion, her brain tumour she named Bubba. Pedalling through rain, physical pain, and the haunting echoes of her memories, Risa confronts a challenge unlike any other.
Risa questions whether the woman she once was and knew would ever resurface or if this is the person she was destined to become.
An extraordinary story of recovery, resilience, renovation and reinvention to begin your New Year.
To reach Risa August: https://www.risaaugust.com
I wanted to create an entertaining and enlightening show for my New Year's Special. My guest is Todd Norian, a renowned yoga teacher, author, musician, and the founder of Ashaya Yoga. Todd is known for his teaching emphasis on the alignment of body, mind, and heart. Todd is the author of "Tantra Yoga: Journey to Unbreakable Wholeness, A Memoir." Additionally, he is a musician and has released albums, including "Bija."
Todd is a masterful storyteller who shares his life journey. His passion was music until he found a profound sense of peace and self-acceptance through Yoga. This led him to live in a Yoga Ashram in Pennsylvania, then Stockbridge, MA, for 13 years.”
Twice in his life, the Gurus he was committed to chose to surrender their values for personal gain. Through facing the pain of those betrayals, Todd found a more profound inner wisdom – to transform betrayal from an impasse into a Rite of Passage. Ultimately, this is what motivated him to create Ashaya Yoga.
At 50:00, I conclude the show with my New Year's Message.
Thanks for being part of Chatter that Matters in 2023, and here's to 2024.
Some of Todd’s lessons that he offers:
The Power of Destiny: "You know, fate is what's given to us, but destiny is what you do with that."
— Todd Norian [00:19:27 → 00:19:31]
The Balance of Yoga: "Everything in life is for your awakening. And from that mentality, everything in life has a certain meaning that we give to it and that we are perfectly imperfect just as we are, which is this embrace of ourselves, you know, with acceptance."
— Todd Norian [00:25:01 → 00:25:18]
Shadow Hugging: "I call it shadow hugging. It's when you put someone else on a pedestal who embodies all the positive qualities you need to recognize in yourself. Still, due to my feeling of lack or shame or unworthiness, I project that onto other People who are used to."
— Todd Norian [00:35:53 → 00:36:11]
The Essence of Tantra: "The bottom line is I want myself, and I believe everyone wants this as well, is to come to a deep recognition of who we are, that we're here on this planet to rediscover, to remember, to have A revelation of why we're here, of what is this? What is this body? What is this mind? You know, who am I? I am the essence of a question."
— Todd Norian [00:40:00 → 00:40:31]
To learn more about Todd, to buy his books or music: https://www.ashayayoga.com
I wanted to tackle loneliness for my holiday special this year as not all of us are surrounded by family and friends. The World Health Organization has declared loneliness a global health threat — as bad for your health as smoking fifteen cigarettes a day. Loneliness is the most significant preventable risk factor for depression, addiction, and suicidality. It increases the chance of early death by 30%, more significant than the risk of obesity, a sedentary lifestyle, and excessive drinking.
Loneliness also increases the risk of heart disease, dementia, and diabetes.
My guest this week is Pete Bombaci. Pete aims to make the world happier and healthier by eradicating loneliness. Our show was taped in front of a live audience of Managers from the City of Barrie, the Town of Innisfil and the County of Simcoe.
Pete talked about the GenWell Project, Canada's Human Connection Movement. Pete shares why social connection is the most significant contributor to happiness, empathy, compassion, and resilience, yet our world is more disconnected than ever.
Pete offers simple ideas to make connections more intentional.
Amy Deacon, the Founder and CEO of Toronto Wellness Counselling, joins me to explain why our multi-screening and multi-tasking youth are so lonely and what we need to do to encourage face-to-face connections.
Moments that Matter.
00:00 Tony Chapman’s opening – a growing sense of impossibility
02:43 Introduce Pete Bombaci
04:37 Family life – a sister disabled, and the need to make time for others
05:48 Pete’s Dad dies and how that impacted his life.
08:49 Working at a bar offered two key insights.
11:32 The great blackout changed Pete forever.
14:40 Major career shift to not-for-profit raised $42M in 3 years.
17:42 Gen World Project: Canada's movement for human connection.
20:43 Research emphasizes the benefits of human connection.
23:25 Shift from reactive to proactive employee support.
26:32 Encouraging team and organization activities for growth.
31:08 Encouraging more in-person interactions for youth.
32:56 What can we do for our kids, our elderly parents, ourselves
35:35 Irony – Pete feels alone trying to create the GenWell Project
36:37 Global health expert outlines the dangers of Loneliness
37:32 Tony shares a story about a lone hiker
40:30 What Leaders can do - Authenticity and consistency are key
42:28 Loneliness and AI
44:20 Navigating post-pandemic challenges requires careful consideration.
45:32 My three takeaways
47:20 Amy Deacon, Founder of Toronto Wellness Counselling, joins the show
48:00 Amy explains why loneliness is so prevalent in the younger generation
49:14 What parents can do to help their children
50:26 Why parents are also part of the problem
I had a profound and heart-wrenching conversation with renowned infectious disease specialist Steffanie Strathdee. Steffanie is Canadian-born and named by Time Magazine as one of the 50 most influential people in healthcare. She has written a book titled The Perfect Predator. A Scientists race to save her Husband from a Deadly Superbug.
Steffanie's story unfolds like a gripping thriller. On holiday in Egypt, with her husband Tom, a deadly Superbug hijacks his body and it has Superpowers. It steals genes from other bacteria and the environment to resist antibiotics.
This Superbug isn't an anamoloy. 5 million people will die from these types of infections in 2024. By 2050, that number is predicted to be 10 million. Why? The misuse and overuse of antibiotics in medicine and animal husbandry.
Tom is airlifted to Germany, where the doctors aren't only perplexed, they are terrified as in the past this Superbog has shut down entire hospitals. They can do nothing, so Tom is Medevaced to the US. Fighting for his life, his organs shutting down, Tom is running out of time. Steffanie is desperate. She sees a psyche, hears about a century-old forgotten cure developed by a French Canadian but must enlist a dream team to try to save his life.
What they uncover might save millions of lives, including yours and mine.
To buy Steffanie and Tom's Book: The Perfect Predator. A Scientist's Race to Save Her Husband from a Deadly Superbug. https://www.amazon.com/Perfect-Predator-Scientists-Husband-Superbug/dp/0316418080
Time Code:
00:00 I introduce Stephanie Strathdee, An influential Scientist in infectious diseases.
04:48 Super Bugs are a Global Issue - 5 million deaths
05:57 Why aren't antibiotics working the way they used to? 07:54 Global agencies urge action and lack accountability measures.
10:41 The Perfect Vacation turns on a dime - A Super Bug invades Tom's body 12:40 Epidemiologist in Germany shocked by a deadly antibiotic-resistant bacterium. 15:38 Germans send Tom to the United States; nothing they can do 18:02 Tom is dying; a squeeze from his hand changes everything
24:57 Phage could be the cure but against all odds 29:48 Phage preparation to remove toxic bacteria so treatment doesn't kill Tom 30:52 Steffanie must make a life-and-death decision 34:07 Tom treasures life and moments together; phage therapy is a last attempt.
36:18 Phage saved Tom; can it save you and me?
37:48 Was this a miracle? 39:51 Tony's Three Takeaways 41:51 Tony's holiday message to you
43:50 Tony's Holiday Message
Join me to hear untold stories of the Canadian Pacific Railway and the birth of Canada. Acclaimed Author Stephen Bown shares excerpts from his new book Dominion, vividly describing the price paid to build the CPR and unite Canada. In this monumental saga, we learn about the ambitions, sacrifices, and the crimes against humanity that came with Canada’s most extraordinary infrastructure project.
Stephen paints a vivid picture of an era of greed, corruption, destruction, discriminatory labour practices and hubris that almost bankrupted a nation and wiped out the Indigenous Population. Was it worth it? You be the judge.
I ended the show by sharing my thoughts on what Canada needs to do to write its next chapter.
Key Moments
00:00 My opening
03:39 Stephen Bown – Rails and Tales
09:28 Fear of American control led to the need for a Canadian railway
13:10 Allan was influential, wealthy, politically connected, and manipulative.
14:24 Railway through Canadian Shield and financing scandal.
18:43 John A McDonald loses election, Mackenzie and more corruption.
23:34 Railways had devastating effects on Indigenous people.
24:56 Buffalo provided essential resources; extinction led to famine.
28:03 Chinese workers faced exploitation
35:23 Widespread corruption in both public and private sectors.
39:08 Riel's rebellion secured funding for the railway.
41:17 My takeaways
44:21 Tony – What Canada needs to do to write its next chapter
To buy Stephen Brown's book Dominion.
Indigo:
https://www.indigo.ca/en-ca/dominion-the-railway-and-the-rise-of-canada/9780385698726.html
Amazon:
https://www.amazon.ca/dp/0385698720?tag=prhca-20
What does it take to be exceptional? Why haven't we closed the gap if diversity has proven to create a more robust and resilient culture and greater profitability? Does that mean others must stand down if you stand for diversity and inclusion? How can you create or contribute to a culture of excellence if the people you count on work remotely? How can an individual make a difference in a world with many headwinds? What does having privilege mean, and why should it be surrendered for the benefit of others? Where do I find trust and a sense of belonging? I am a parent of young children. What education or career do they pursue when AI is stripping away the value and contribution of humans?
I have so many questions about the future of work. I started looking for answers, and a name that came up several times was Dr. Georgette Zinaty. I am glad she agreed to join me on Chatter that Matters. I didn’t hold back; she answered my questions with clarity and passion.
Dr. Georgette Zinaty is a leadership and diversity expert, the author of the book ‘Why Not You’ and the founder of Women Helping Empower Women (WHEW!), a non-profit organization dedicated to empowering women leaders and promoting diversity. She is also a TED speaker and Forbes contributor.
This week, she started a new role as Chief of Staff at Myant, a disruptive company driving innovation in advanced material science, integrated systems, and advanced manufacturing to empower a future where humans, animals and the planet coexist harmoniously.
Andrea Barrack, Senior Vice President and lead champion of Corporate Citizenship and ESG at RBC joins the show and we discuss the role that organizations can and must play to ensure everyone, regardless of ethnicity or gender has a seat at the table. We also talk about some of the challenges facing society and what can be done through our collective efforts.
I hope you enjoy both these conversation as much as the learning I garnered from them.
To buy Georgette Zinaty's book Why Not You:
www.whewwomen.com 100% of the proceeds go to support her non-profit Women Helping Empower Women
If you don't have time for the entire episode here are my favourite spots.
I don't have what it takes to lead – 01:00
Dr. Georgette Zinaty Intro 02:35
Dr. Georgette Zinaty Challenges Tony Chapman. 03:04
Tony asks Georgette – did I give my Niece the right advice? 06:38
Remote Working and Culture: 07:21
We learn about Georgette’s childhood. 10:11
Those kinds of skills don’t expire: 16:51
Importance of Mentorship 19:21
AI and the Importance of Community. 21:43
Does diversity mean your son has to stand down? 25:28
A big idea for all youth – Personal Advisory Board 28:15
What should I do with my privilege? 30:22
We talk about her book: What about you? 32:35
Will AI replace you? 37:59
Gender Gap is widening, why? 47:47
Tony’s Three Takeaways 49:21
Andrea Barrack joins the show. 51:36.
Trust is falling in institutions. 53:00
What is our North Star 53:56
Hollowing out the middle class 55:00
What must be done to close the gap? 55:33
Government alone isn’t the solution. 57:00
"We, as a society, do not talk about childhood abuse, and worse, many children between the ages of 5 to 18 go through some abuse."
— Deenah Patel [00:33:41 → 00:33:52]
Note: We don't share any details of the abuse; what Deenah shares is her path back.
Deenah Patel has twice joined me on Chatter that Matters to offer advice to help small business owners. When the microphone was turned off, Deenah opened up about her story of being sexually abused as a child, decades of deeply buried trauma and how it surfaced later in her life as severe physical and mental health issues.
I asked Deenah if she wanted to share her story and journey to reclaiming her life and identity, and she said yes in the hope it would help others. Deenah tells anyone seeking her advice, “You are worth finding the way to be better.”
Deenah offers many powerful lessons in life for anyone struggling with their identity and self-worth.
1)Everyone is going through something.
2)Permit yourself to care for yourself; don't bury it.
3)Express yourself because you are worth it, and you deserve to be the best
4)Learn how to believe in yourself and believe in your beliefs.
5)You are in control of your future.
Thank you, Deenah, for sharing; I will be the first of many who listen to your story to give you a virtual standing ovation.
Speaking of ovations, at the end of my show, Amy Deacon, the founder and CEO of Toronto Wellness Counselling, joins the show to provide context on overcoming trauma. Amy never disappoints, and her advice is content for all and content that matters.
10 Moments That Matter
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[00:16] - Introduction and overview of Deenah Patel's story and the topics discussed in the episode.
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[03:42] - Deenah shares her belief that society does not talk enough about abuse, particularly childhood abuse.
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[08:52] - Deenah discusses the therapeutic aspect of verbalizing and speaking about her experience.
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[15:31] - Deenah talks about her fear of regression if she comes in contact with her abuser again but emphasizes her strength and growth since then.
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[22:09] - Deenah shares her experience confronting her abuser through therapy and letter therapy, setting boundaries and asking to be left alone.
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[28:17] - Deenah discusses the challenges of coming forward as an adult about childhood abuse, including shame, self-doubt, and fear of judgment.
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[33:42] - Deenah talks about the need for society to be more punitive towards and address grotesque behavior from adults.
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[39:05] - Deenah shares her personal journey of helping others overcome traumatic circumstances and the importance of not judging oneself.
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[42:39] - Deenah discusses her adult-onset childhood sexual abuse, resulting in PTSD and a mental illness.
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[49:13] - Deenah highlights the challenges of finding the right mental health care and emphasizes the importance of seeking help and finding a practitioner who understands one's needs.
We have a surprise twist in this week’s Chatter That Matters. Mark Ferrier steps in as guest host and interviews Tony Chapman on his journey. Mark is a natural; the banter between them is like listening to two close friends, and you will uncover many parallels between their lives and I am guessing yours.
Tony shares a childhood where their family had to deal with emotional uncertainty and dire financial insecurities resulting from his father's failing mental health.
Tony promised himself that he would never put his family in a similar situation and that motivation propelled him into an entrepreneurial journey that has extended over decades.
Tony opens up about his successes and failures, the lessons he learned along the way, and how an unchecked ego cost people their jobs. Tony also expresses his gratitude for everyone who has helped him along the way with a special shout-out to RBC for investing in Chatter that Matters and sharing stories of positivity and possibility.
Tony closes the show talking about why Chatter that Matters, is his labour of love, and his passion for Canada and what must be done to reclaim our dream.
Time Code:
02:02 Why family matters
03:09 Tony's journey, achievements, and lessons summarized.
06:37 Father's spending nearly bankrupts us, sparks change.
10:08 Grade 7 party, $20 payment, discovering radio.
14:35 Radio-inspired purpose: consumer insights, connecting, dreams.
16:48 Tony’s first agency - Communique
19:35 Help others is the best reward of all.
24:31 Letting people go is the worst failure of all.
28:36 More change and transformation
30:50 Innovative ideas presented, uncertainty about the future.
34:02 Mentor, moderate, lead, market, sell for attention.
36:57 Overcoming circumstances, changing lives, powerful lessons.
40:29 Tony talks about the Canadian Dream
42:20 Tony talks about Education
45:41 Mark shares the three takeaways
Unveiling a Heartfelt Journey: Love, Family, and Resilience in Military Life. This week, we honour Remembrance Day by shedding light on the selfless commitment and sacrifice of military spouses. My guest is Vicki Cody, author of here memoir “Army Wife: A Story of Love and Family in the Heart of the Army,” Vicki shares her experience as an army wife as well as a leader to many in her community.
Our story begins in the summer of 1969 when Vicki crosses paths with West Point cadet Dick Cody. What initially began as a schoolgirl crush blossomed into a profound love story, spanning almost fifty years of marriage. Vicki's steadfast support accompanies Dick throughout his remarkable career, from lieutenant to four-star general and Vice Chief of Staff of the U.S. Army. Her memoir “Army Wife” not only delves into the commitment between spouses but also paints a vivid picture of unwavering dedication to the military way of life. While raising their two sons, Vicki learns to navigate the daily challenges intertwined with the Army's unique demands, including emotional roller coasters, extended separations and frequent relocations. Over more than three decades in an Army family, Vicki embraces her distinct circumstances and discovers joy, self-fulfillment, and pride while steadfastly preserving her identity as a woman, a leader, a successful author and a mentor to many others.
This poignant tale of love, honour and commitment is a unique and fitting tribute to Remembrance Day and the often-untold story of all who support those who serve.
At the 34:21 mark I end the show with my thoughts about November 11 and why this day matters.
Visit Vicki Cody's site to learn more and to buy her books: https://vickicody.com
00:01:01 Admiring thought leaders, overcoming challenges, and a powerful love story. 00:03:25 Appreciating in-depth look at military life. 00:06:47 Dick Cody loved flying helicopters; no turning back. 00:10:50 Opposites attract strict military life versus college parties. 00:17:56 Time to settle down, he was ready. 00:22:28 Resentment over the military's indifferent and precise actions. 00:25:01 Inspirational figure brings an emotional connection to military families. 00:26:44 Army spouse not interested in advocacy role. 00:31:42 Trust, leadership, individuality, and embracing circumstances. 00:34:21 Tony talks about November 11 and why it matters.
Hello everyone,
With so much negativity flooding our feeds and, with it a growing sense of impossibility manifesting into a mental health crisis, I encourage you to listen to this episode to uncover ways in which you can help. This isn't a show about committing suicide; it is about preventing it from happening.
Some sobering facts: for every death by suicide, there are 20 attempts. And with every attempt, on average, 135 people are impacted including family, friends, peers, neighbours etc.
Please share.
Tony
Steve Phillip. From Pain to Purpose
I was on LinkedIn one morning and came across a post by Steve Phillip. It was titled: 'I could have done more.' As a father, it moved me to tears. Steve talked about a phone call on December 4, 2019, that changed his life forever. He found out that his son Jordan, whom he had exchanged texts with the day before, had taken his own life.
Jordan had a fantastic network of friends, was loved and admired by many, and was caring and fun, but he also struggled with his mental health. Jordan had been diagnosed with clinical anxiety and depression in 2015. As Steve says, a lot was happening beneath the surface we didn’t see.
Faced with the choice of either sitting on a sofa with a bottle or creating something to prevent other families from having to experience the trauma of losing a loved one to suicide, Steve chose the latter. He committed himself to doing whatever he could to have an impact in terms of reducing suicides so other families didn’t have to experience the same pain and grief.
Leaning into the skills Steve had developed in his corporate career – public speaking, leadership, change management – Steve established The Jordan Legacy to provide hope, even a path for people who are feeling suicidal. Their mission is to engage others to move towards a zero-suicide community, which he defines as one in which everyone is willing and able to do all they can to stop preventable suicides.
To find out more about the Jordan Legacy, https://thejordanlegacy.com
To find out more about what RBC is doing to support mental well being with our youth: https://www.rbc.com/en/future-launch/browse-by-topic/mental-well-being/
Today's episode marks my 200th episode of Chatter that Matters. My guest is the marvellous Myra Sable, who, in her eighties, continues to build her gourmet food company, Sable and Rosenfeld, while being a warrior for a better world. And stick around as I introduce her Grandson Julien Sable Alvarado later in the show. Julien is taking over the business.
Mark Twain once said that age is an issue of mind over matter. If you don't mind, it doesn't matter. Many over sixty would agree, but what about people younger? Do many view older people like they view products in the grocery store marked past due?
One of my goals this year is to counter ageism by sharing stories like this. Myra has been an entrepreneur for over fifty years; work is still her passion and pleasure. We go back to her early days, the many industry tycoons she had to win over, and the shelves she sought worldwide for her delicious condiments and products to today. There are several life lessons in how to dream, do and build. We also experience a different side of Myra - the matriarch of her family, a fearless feminist, and an advocate for a better Canada.
We then shift to a love story between Grandmother and Grandson when Julien joins the show. Hearing them talk to each other is magical, and you will walk away with remarkable insights into building powerful relationships across generations.
Grab some Scottie tissues, as you might cry for joy.
Thank you, Myra and Julien, for making my 200th episode memorable.
I then bring on Prashant Patel from RBC's Wealth Management Group. I wanted to know what is involved in a family business when the goal is to pass the torch versus sell.
To learn more about Sable and Rosenfeld. https://sableandrosenfeld.com
To learn more about RBC's My Money Matters: https://www.rbcroyalbank.com/en-ca/my-money-matters/
In front of a live audience at the Convenience Industry Council of Canada's National Summit, I sat down with Jean-François Archambault. JF is a beautiful human being devoting his life to fighting food insecurity. It is also a powerful love story between Mother and Son and how her ten-year unsuccessful battle with cancer took JF to a crossroads, offering two very different paths. The first was to take away his sadness and darkness by ending his life; the second was to do something with it.
Thankfully for millions of Canadians, JF chose to dream big and do bigger. Too many Canadians live paycheck-to-paycheck and rely on food banks, social assistance and the generousity of friends and family to survive. JF dreamed of feeding people versus landfills with the massive amount of food wasted in the hospitality sector.
JF's story is inspiring and remarkable. He leaves his successful career in hospitality to form La Tablée des Chefs, a non-profit organization whose mission can be summed up in two ways. Feed today to fight against food insecurity and educate youth for tomorrow to develop their food autonomy.
What La Tablée des Chefs has done should be studied around the world. In twenty years, they have distributed more than 15 million cooked meals and contributed to the culinary education of more than 50,000 youth by developing their food autonomy through various educational programs.
And what JF teaches all of us is following your heart, understanding the fragility of our time, and dreaming and doing is what inspires change.
I close the show by offering my three takeaways, why being involved in our community matters, and then talking about a hub called My Money Matters that offers financial advice to help navigate the realities of today.
Have Scottie Tissues close at hand and be prepared to cheer for a human who almost said no to his life and is now impacting millions of others.
To find out more about La Tablée des Chefs, click here: https://www.tableedeschefs.org/en/
My Money Matters. https://www.rbcroyalbank.com/en-ca/my-money-matters/
Convenience Industry Council of Canada - https://convenienceindustry.ca/
I titled this episode of "Chatter That Matters" "Forever Young" and recorded it live at the Toronto Hunt Club. The idyllic setting alone adds a unique backdrop to a conversation that erupts with laughter and spontaneous applause. The man at the center of it is the master storyteller, the iconic Canadian editorial cartoonist and painter Andy Donato.
Andy Donato is not just an artist; he's a force of immense character, and his character is woven into the very fabric of who he is, from his distinctive appearance, with an unbridled shock of hair and a mischievous smile, to how he characterizes pivotal moments in time, to a handshake made with intent and integrity.
Andy shares hilarious stories of his journey, from his early days as a layout artist at Eaton to his pivotal role as Art Director and then as a world-renowned and decorated editorial cartoonist. Over the years, many Canadian Prime Ministers consider being a target of his incisive cartoons as a badge of honour.
Beyond the realm of editorial cartoons, Andy's "Bent Realism" painting style has been featured in one-man exhibitions worldwide. And to this day, Andy in his eighties continues to create a weekly cartoon, paint, and golf, a testament to my title, Forever Young.
Deenah Patel returns to Chatter to Matters to talk about how small business owners can remain Forever Strong.
The story begins when Mark Ferrier's father robs a bank, is arrested, and, in his sxites is put in Millhaven Maximum Security Prison to serve a five-year term. For decades, Mark buries this reality and wraps himself in a veneer, masking his insecurities and imposter syndrome with a persona of confidence and swagger.
Mark gets married, raises two beautiful daughters, and is wildly successful as an entrepreneur. His path led him to the Young President's Organization and to Harvard where he earned his Executive MBA at Harvard University. In a moment of sharing with his classmates, Mark reveals the truth about his dad, and instead of encountering shame or judgment, he discovers the magic of humanity.
Mark realizes that wrapped inside his stigma was a gift to understand acceptance and the distinction between mistakes and failure.
Mark shares many more lessons from his life, unpacks some powerful thoughts on what it takes to be a successful entrepreneur, and what he is doing with his latest endeavour &Capital.
We also discuss what Canada needs to do to compete and stay relevant.
From Mark, you will hear many powerful insights on life and livelihood and overcoming circumstances to free yourself from the past to own your present and pursue your future.
I then invite Deenah Patel, Senior Director of Merchant Experience & Loyalty, to share her insights on successful entrepreneurs' attributes. She talks about how RBC works hard to support owners with intellectual, emotional, and financial Capital.
Time Codes
00:02:30 Mark shares his childhood - white picket fences might have framed the neighbourhood, but what was inside was something very different.
00:04:44 Dad: successful car dealer, struggled emotionally/mentally.
00:08:34 World changes for Mark at age 25, when he learns from his Mom, that his Father has robbed a bank, and is in jail. 00:13:27 After fighting the charges for years, at age 68, Dad goes into a Maximum Security Prison. prison 00:16:23 Dad finds purpose and joy with his grandchildren but is diagnosed with a brain tumour 00:22:02 Mark - understanding who you are as a son requires understanding your father's story.
00:22:46 Sharing experience, fostering connection and confidence. 00:27:43 @Capital-Mark's latest entrepreneurial business 00:32:02 Attributes for future entrepreneurs: humility, non-traditional structure. 00:34:12 Believe, support, lead, rewrite. The economy needs alignment. 00:37:21 Tony's Takeaways 00:39:23 Mark: "You need a soul to succeed in life." 00:42:35 Deenah. Various ways to help entrepreneurs start businesses.
Step back in time to 1984. It's a pivotal year in the history of Canadian television — it's the year Much Music was born. In this episode of Chatter that Matters, we look at its fascinating journey and Canadian content that competed with the best in the world.
Much Music was one of the first Canadian specialty channels; this ground-breaking concept emerged from the vision of two trailblazing individuals, Moses Znaimer and John Martin. Against all odds, with limited resources but boundless creativity, they created a cultural phenomenon that captured Canadians' hearts and took on the mighty MTV.
I recorded the show at 299 Queen Street West, where it all came together, and sat down with two of Much Music's iconic VJs, Erica Ehm and Rick Campanelli. Erica takes listeners on a nostalgic journey as she recounts the early days, what it was like to interview legendary figures such as Kurt Cobain, and how what she learned there enabled her to become a successful entrepreneur. Meanwhile, Rick shares his remarkable journey of securing his dream job through a contest and turning that win into his phenomenal broadcasting career.
Together, Erica and Rick transport us back to an era when Canadian content reigned supreme, and Much Music was at the forefront of this cultural revolution. Discover the untold stories, challenges, and sheer passion fuelled this channel's meteoric rise. A moment in time that will stand the test of time.
Alan Depencier, the CMO of RBC, joins the show and puts on a master class on what it takes to create content that engages your audience in an era of infinite choice and discerning tastes.
It is a beautiful story, a proud moment for Canadian creativity, and some outstanding takeaways.
Time Codes:
00:01. Tony's opening
00:02:16 Erica and Rick recall their time at Much Music. 00:06:33 Moses Znaimer reinvented media, inspired entrepreneurship, encouraged creativity. 00:08:33 Leaders in the corporate world should embody the flexibility, creativity, and fluidity exhibited by Moses, challenging the traditional thinking of "my way or the highway" embraced by old white men. Erica suggests that Tony should run more businesses or coach individuals, as he has demonstrated the ability to inspire and empower others in the past, much like Moses. 00:12:15 Erica Ehm and Rick Campanelli discuss their favorite interviews and an upcoming interactive tour based on the Documentary 299 Queen Street West. 00:18:25 Rick dreams of being like Erica and Steve, but it seems impossible. Enjoyed watching the interviews and VJ's behavior. 00:21:33 Rick - I wanted to win the contest tied to the movie "The Temp" in 1993. 00:24:10 Rick sits at Erica's desk. Never again. 00:28:15 The lesson: Find your own path in life, don't follow others. 00:32:03 Erica on her role with 299 Queen Street West. It was an nteresting experience meeting new and old people for a documentary. Initially skeptical, but became a consulting producer. The finished product exceeded expectations. 00:35:05 Rick flies to Austin to be there for the premier. . 00:37:30 Rick's humility and talent were exceptional, inspiring a lesson for everyone. In a world focused on validation and self-promotion, we should embrace humility. Canadians can produce world-class content, even with limited resources. 00:42:44 Alan Depencier joins the show. Music is returning after COVID, with live events sponsored by RBCX featuring renowned artists and supporting lesser-known ones. RBCX offers profile, support, and guidance for artists' careers. 00:44:03 Grateful for Alan's presence, future endeavours mentioned.
As a father of two wonderful girls, I have always asked - Why aren't more women in power? Only 10 percent of CEOs at Fortune 500 companies are women, and only 27 of the 193 countries in the world are led by women. I believe that if more women were in power, there would be less conquest and a dramatic shift in spending from the military to what matters - healthcare, humanity, education, fiscal responsibility and the health of our planet. My guest this week is Claire Shipman, a world-renowned Emmy, DuPont and Peabody Award Winning Journalist and co-author of several New York Times bestsellers Katty Kay. Their latest is titled The Power Code. More Joy. Less Ego. Maximum Impact for Women (and Everyone). Claire shares behind-the-scenes stories from her illustrious career, and then we dive deep into her new book and her ground-breaking insights on gender equality and power in the modern world. You will learn that that power, as it stands today, is inherently flawed. It's not about breaking glass ceilings or climbing corporate ladders; it's about redefining, remaking, and modernizing the very essence of power. In doing so, we depart from the traditional understanding of power, defined by the men who wield it as a hierarchical force and infers control over and competition with other people, to a new code where power becomes a tool to focus and collaborate and to improve the current conditions of our world dramatically. Erica Nielsen, the EVP of Personal Banking and Investments at RBCjoins the show. We discuss Claire’s work, and then Erica shares some personal stories of finding her voice and what RBC is doing to close the gender gap and create a more inclusive culture.
00:00:00 Tony shares why this episode on power and gender disparity matters.
00:05:54 Claire talks about her early life.
00:07:07 Struggle with people pleasing, finding own voice.
00:12:21 Women's work and leadership, confidence gap and risk-taking.
00:17:04 Confidence code flows, power code complicated.
00:18:35 Massive shift underway; need more women in power.
00:21:47 Surface power men, women's power behind the scenes.
00:26:43 Valuing essential work, resistance to change.
00:28:30 Men must value time and share responsibilities.
00:34:06 Redefining work for broader values, gender equality.
00:36:32 Writing books is humbling and stressful.
00:40:16 Tony's three takeaways.
00:43:12 Erica: Societal norms impact behavior in organizations.
00:46:10 Erica: Unconscious bias in coaching and mentoring explained.
Arthur Smith shares excerpts from his book Reach - Hard Lessons and Earned Truths from a Lifetime in Television. Arthur talks about what it was like to work with Gordon Ramsay on Hell's Kitchen (excellent) and to try and convince Donald Trump to be part of a show. (not so excellent). Arthur also talks about his surprise hit American Ninja Warriors and many other behind-the-scenes stories, including Simon Cowell.
Arthur Smith grew up as a shy kid surrounded by a wonderful family who believed in and supported his dreams. Arthur learned how to reach at a young age and has never stopped climbing—Arthur became a producer at 22, heading up CBC Sports at 28, battling US networks in Olympic showdowns, and then moving to the United States to work with Dick Clark and Fox Studios.
Arthur continues to reach. He went from producer to entrepreneur when he founded A. Smith & Co. He has produced over 200 television shows for over 50 countries.
Today, with his Reach Foundation, Arthur Smith is as passionate about inspiring the youth to reach as he is entertaining the public. Tune in to applaud an incredible career while learning powerful lessons on how to reach for all you want.
To purchase Arthur Smith's book Reach: https://www.amazon.com/Reach-Lessons-Learned-Lifetime-Television/dp/B0B5RWKWZ5
I loved talking with Deepa Mehta. I could have listened to her for hours, and I wish she could be my friend for life. Deepa is a citizen of the world, an Oscar-nominated filmmaker whose work is celebrated internationally and has played at every major film festival. Deepa has worked with George Lucas, yet often has turned down Hollywood to create emotionally resonating, award-winning cinema that matters to her and you and me. Born in India and an immigrant to Canada, Deepa is a visionary storyteller, and her fearless journey has taken audiences to places they could never have imagined. She challenges conventions, breaks barriers and sparks conversations with a rare authenticity that lingers long after the credits roll. Her work at times has been so provocative that her life has been threatened, and her film sets destroyed by those who fear the truth. Deepa shares her journey and talks about her latest documentary, I Am Sirat. This groundbreaking work was shot entirely on smartphones. This film tells the story of Sirat Taneja, a transgender woman who must act as her mother's son when at home in New Delhi but can be the woman she is with her friends and work. It is the story of duality and belonging – two themes that weave through Deepa's films and lead us to question our place on this earth. Do we belong? I Am Sirat is premiering at the Toronto International Film Festival (TIFF) and is one of the eleven films competing for the Best Film Award at the London Film Festival.
I then invite Lexi Martin, Director of Brand Marketing at RBC, to share what RBC is doing during their 15th year as a major sponsor of TIFF and what RBC is doing to help emerging filmmakers create and find the audience their content deserves.
What if your health was a matter of choice, not chance?
Yuri Elkaim dreamed of a pro soccer career until his health deteriorated. Chronic fatigue and hair loss, followed by a seven-year search for answers, forced Yuri to make his health a matter of choice, not chance.
As a teenager, Yuri Elkaim fixated his gaze on a professional soccer future backed by a tireless work ethic and athletic ability. But health's betrayal shifted his focus. Chronic fatigue, pain and sudden and total hair loss in high school made his dream a nightmare. Yuri searched for answers only to find a medical community willing to guess and prescribe.
Yuri decided to make his health a matter of choice, not chance. In this episode of Chatter that Matters, Yuri unfurls his odyssey to reclaim his vitality while igniting a vocation to help others improve their health and grow their businesses.
Today, Yuri is a New York Times bestselling author, a guest on television shows like Doctor Oz, an entrepreneur who has built two seven-figure businesses. A professed optimist, Yuri continues to invest in himself, rallying others to follow suit.
This is a master class. You will learn many important lessons on how to make your your health and destiny, your life and your livelihood, a matter of choice, not chance.
Andrejka Massicotte, Senior Director of RBC Group Insurance, returns to the show. I asked her what they are doing to innovate, including personalizing their offering, encouraging their clients to invest in prevention, and helping those with chronic illness live their lives to their fullest.
To reach Yuri:
Instagram: https://www.instagram.com/healthpreneur/
Website: https://healthpreneurgroup.com/ All of Yuri's books can be purchased from Amazon.
Join Sheri Segal Glick as she talks about her memoir: 'The Skinny: My Tumultuous, hope-fueled battle for Anorexia's Defeat." Sheri's journey unfolds with unflinching honesty as she unmasks the hidden truth of eating disorders. Sheri takes us to the depths of her addiction, what she did to game the system, her lonely and even life-threatening hospital stays in a mental ward, her obsessive workouts, and most importantly, how she battled for decades but eventually found her way to defeat her disease.Sheri explores the dangers of chasing false beauty stereotypes when appearances define identities and the corrosive impact of casual body remarks that Sheri feels manifest into 'death by a thousand cuts.' What I found a great lesson learned is that positive and negative comments can have the same damaging impact.
The interview isn't dark; if anything, it is surprisingly uplifting due to Sheri's self-deprecating sense of humour and her desire to eradicate the shame surrounding eating disorders and create a future where youth embrace their bodies with unwavering confidence. Sheri offers anyone suffering with eating disordes, or their friends and family. strategies for coping and curing.
I then invited Amy Deacon, the CEO of Toronto Wellness Counselling, to join the show and offer her perspective and strategies for battling eating disorders. Her advice alone is worth the time you will spend listening.
A 120-foot fall free-climbing almost cost Dov his life but freed him to pursue his calling.
The search for meaning has been an obsession of Dov Baron from his earliest days. He was born in Northern England in abject poverty, surrounded by crime, violence, and addiction, and knew there must be more to life than suffering and abuse. Dov left his destructive environment to travel and study with some of the world's leading thinkers. He then parlayed his learning into founding and building companies on three continents.
Adrenaline seeking was Dov’s addiction. While free climbing a mountain in British Columbia in 1990, he fell from the rock face at approximately 120 feet high and broke dozens of bones, including every bone in his face. Ten reconstructive surgeries followed, including two instances when he was brought back from the dead. This experience and when he ventured into the dragon's lair, his metaphor for his darkest days and how facing his demons changed his life.
Today, Dov Baron is a best-selling author, the founder and CEO of Dov Baron International. He is a preeminent expert in helping leaders create life-and-work meaning. His models and strategies of the Emotional Source Code and the Anatomy of Meaning are used by leaders in business and government worldwide.
Dov Baron has been named a Top 30 Global Leadership Guru five times and an Inc. Magazine Top Leadership Speaker twice.
On Chatter that Matters, Dov shares his thoughts on fighting your demons, finding your purpose and meaning, binding yourself to curiosity, and cultivating culture and community.
I asked Dov what three would do if he ran our country—without missing a heartbeat, Dov shared his ideas on Education, Homelessness and Community.
Powerful life lessons await!
To connect with Dov: http://DovBaron.com
The Many Lives of Mama Love. A memoir of lying, stealing, writing and healing.
I hope to do justice to Lara Love Hardin's spellbinding story, which could carry an entire season on Netflix. Picture a million-dollar home in a quiet cul-de-sac, the last place you'd expect to find a gripping tale of deception, addiction, and redemption. Yet, within these walls, Lara Love Hardin concealed a shadowy secret, funding her growing drug addiction through an intricate web of stolen credit cards from unsuspecting neighbours.
Lara's harrowing descent into addiction led her to a place no one could have predicted – behind bars and estranged from her children—where she became inmate S32179. Inside the concrete confines of the jail, a peculiar power structure emerges, a curious blend of adolescent sleepover dynamics and the raw brutality depicted in Lord of the Flies.
Upon her release, Lara's journey of reinvention takes an unexpected turn as she fights bureaucracy to reclaim her children while embarking on a remarkable journey that brings her face-to-face with icons like Oprah, allows her to meditate alongside The Dalai Lama, and dine with the esteemed Archbishop Desmond Tutu. Yet, the shadow of her past persists, a constant reminder that redemption is a battle against shame.
Amy Deacon, the founder and CEO of Toronto Wellness Counselling, returns to Chatter that Matters to discuss the difficult road back for addicts.
To buy Lara Love Hardin's book - The Many Lives of Mama Love: https://www.amazon.com/Many-Lives-Mama-Love-Stealing/dp/B0BWSD2CG4
To connect with Amy Deacon: https://www.torontowellnesscounselling.com/
Biologist Dr. Manrique Prada and thought leader John Stackhouse join me this week in a conversation with Mother Nature. Dr. Manrique Prada, a Ph.D. in biological science, stands as one of South America's most esteemed environmentalists. His new book is Voices of Mother Earth. Manrique shares his experiences living among the Xavante people—an indigenous tribe deeply connected to the Amazon—which has granted him unique insights. Manrique imparts their wisdom of attentively listening to the forest, making decisions guided by dreams, and sustaining their way of life in harmony with our planet. The Xavante considers most humans as termites who destroy everything in their path.
Dr. Prada's teachings hold valuable life lessons for preserving our planet. He sees little promise for celebrities and politicians who talk without the walk, and so much hope if we create this conversation with nature from the ground up.
John Stackhouse, formerly the Editor in Chief of Canada's national newspaper, the Globe and Mail, is now a Senior VP at RBC inside the office of the President. As the leader of RBC's Climate Action Institute, John emphasizes moving beyond mere rhetoric to action. He points to the power of business and markets to drive change. He points to the extraordinary change United States due to the inflation reduction act and how Canadians can and must keep pace with speed and scale.
Two powerful and thought-provoking conversations on what we can do individually and collectively to love Mother Earth.
To find out more about the RBC Climate Action Institute: https://www.rbc.com/climate-action-institute/
A journey marked by trauma, resilience, advocacy and two brothers. Two weeks ago, I shared the story of Eric Weissman, who battled addiction to become an advocate for people experiencing homelessness. Today we celebrate his brother's inspiring journey.
Peter Weissman's life turned upside down at the age of four. His parents divorced, he went from riches to rags, and his dad thought corporal punishment was how to keep his family in line. Peter quickly learned resilience, something he would need throughout his life.
After graduating, Peter achieved financial security until life took two more turns and tore away his stability. At 30, and two years of marriage, a potentially paralyzing spinal cord injury and ensuing surgery masked the onset of MS at the same time. His MS went undiagnosed for six years (and two children), costing him an early treatment that may have reduced the impact of MS on his life.
Everything leading up to this gave Peter the anger and drive to refuse to be a victim.
Peter chose possibility over impossibility. Peter is a loving husband and father, an Advanced Open Water Certified Scuba Diver, a brilliant nature photographer, a wheelchair athlete and one of Canada's most respected tax accountants.
Peter's advocacy for accessibility and improved tax systems for people with disabilities mirrors Eric's advocacy for people without housing. It proves that from trauma can come triumph and that these tales of two brothers make our world a better place.
Would you remain optimistic if the cards of life are rarely dealt in your favour?
This week's inspiring guest is Lindsay Ireland, who spent idyllic childhood summers in Vermont, riding horses, playing detective with her cousin, and living with her famous aunt and uncle, Jill Ireland and Charles Bronson, the action star of his day.
Lindsay's world changed at age eleven when she noticed blood in her stool. At first, hiding it from her parents, things got worse, and she found herself confined to a sterile hospital room, feeling invisible, with severe ulcerative colitis. Lindsay had to undergo life-saving ostomy surgery. She had five more surgeries, including a final operation in her late 20s that made the ostomy permanent. Then, in her early 30's, she was diagnosed with a second autoimmune disease, Multiple Sclerosis (MS) and then years later, with Primary Sclerosing Cholangitis.
Some people appear baffled when Lindsay Ireland says she is lucky. What I learned is that she has never seen herself as a victim.
In this candid interview, Lindsay shares her transformation from a girl grappling with autoimmune diseases to a resilient young woman. Lindsay courageously confronts the challenge of loving a body that has repeatedly let her down. Despite the invisible nature of her illnesses, Lindsay perseveres, fighting to make herself seen and understood as a mother and wife.
Take advantage of this heartfelt episode as Lindsay's story unfolds, reminding us of the power of resilience and the importance of having people who love you being part of your quest.
Amy Deacon, the founder and CEO of Toronto Wellness Counselling, once again joins the show to offer her brilliant insights into how we overcome circumstances to chase dreams and change our world and others for the better.
To read Lindsay's blog or to buy her book: Why Me? click here: https://www.lindsayireland.com
And another demonstration of how special Lindsay Ireland is - all proceeds from her book are going to the MS Society of Canada and Ostomy Canada.
Let me introduce my guest and his powerful story about transformation and triumph.
Eric Weissman was a child living in a home marked by turbulence, trauma and aggression. Eric developed an insatiable appetite for consuming and selling drugs until addiction consumed him. He spent six years living nomadically and even on the street. Few break this cycle.
He didn't just break it; Eric Weissman, PH.D.he is working to end this cycle. He is one of our country's advocates for change. An Associate Professor at the University of New Brunswick, the Research Lead for the Post Secondary Research Network, and a Board Member at the Centre for Criminal Justice Studies. Eric is an advocate offering practical ideas for providing urgent needs to low-barrier housing.
And at the end of the interview let me introduce you to an idea.
I have no empirical evidence, but I am seeing many more homeless people, reading about the growing number of Canadians living paycheck to paycheck and the growing opioid crisis. And I feel anxious about random crimes by desperate people, happening in once-safe neighbourhoods.
This upward trend can't continue. I would begin by tackling homelessness.
At the end of the episode, I share an idea my wife and I had to tackle this problem. I might be biased, but it also might be a big idea. It isn't a hand-out; it involves a hand-up. Here is the problem, it is discriminatory. We want to identify the top 5% of people who live on the street with the most capability and desire to get off the street. We don't care about gender, ethnicity, religion, disability or sexuality; we care about finding the individuals who aren't addicted and willing to work hard and, in return, get access to shelter, food and, most importantly, opportunity.
Why the top 5%?
We want early success, ambassadors and role models. The best counsellors in the world are people who have lived with the problems their patients are facing. Let the best of the best go back to the streets and recruit the next group of people. Anyone with the same work ethic and desire, addicted or not, we will invite them next. Give it a listen, let me know what you think.
Kevin Newman - Learning how and where his son sought the truth was harder than finding the truth.
Alex Newman - Finding answers in chat rooms versus the family room (felt safer). Until he came out to his family.
This is one of my favourite interviews of all time. It brought back memories of my relationship with my father, which I describe in the opening. As I introduce my two guests, you will instantly know the voice of Kevin Newman, one of North America's most acclaimed journalists, but instead of anchoring the news, he opens up about a period in his life when he learned that his son was gay.
What makes this so special is that both Kevin and his son Alex each talk about their journey of discovery and transformation that led to their ground-breaking memoir, "All Out A Father and Son Confront the Hard Truths That Made Them Better Men,"
Alex candidly reveals his path to self-realization, recounting the struggle of finding understanding within the anonymous confines of online chat rooms rather than within the familiar walls of his own home. His courageous account of coming out to his family resonates deeply, highlighting the challenges of finding one's identity within society's biased norms.
Meanwhile, Kevin, an esteemed Emmy and Gemini award-winning journalist shares a parallel narrative of his own. As he embarks on a new chapter in his career at Good Morning America, he grapples with a U.S. broadcast culture intent on reshaping his identity.
Alex and Kevin expose the scarcity of resources, so they write a book for themselves and others. Each writes their part in solitude. The moment of truth is when father and son exchange their completed manuscripts and read each other's interpretations of who they are, and why each and they matter.
Powerful.
Kevin Purkiss, VP of Fraud Management, joins the show to talk about his experiences with his son coming out, why diversity and inclusion matter, and how fraud artists target the LGBTQ+ community.
To buy Kevin and Alex's book: All Out:
https://www.chapters.indigo.ca/en-ca/books/all-out-a-father-and/9780345813886-item.html?ikwid=all+out+kevin+and+alex+newman&ikwsec=Home&ikwidx=0#algoliaQueryId=97eecb9ad27862bd4351f292661ed41a
In 1967 Canada was the world’s ninth largest economy; today, it is seventeenth. Regarding income per person, we’ve fallen from third to fifteenth. What kind of Canada are we leaving our children? How do we avoid falling further behind? Join us for a special Canada Day podcast recorded at the prestigious Toronto Hunt Club. I interview the three authors of "Everybody's Business: How to Ensure Canadian Prosperity Through the Twenty-First Century." You will hear from the charismatic Dany Assaf, co-chair of the competition and foreign investment group at Torys LLP, the brilliant Walid Hejazi, a renowned professor of international business at the prestigious Rotman School of Management and visionary Joe Manget, Chair and CEO of the esteemed EHN Canada.
We explore the declining living standards in Canada and the growing belief that the next generation will face even more significant challenges. We then look at strategies for reversing this trajectory. It can be done if we all make it... Everybody's Business. To purchase Everybody's Business: https://www.chapters.indigo.ca/en-ca/books/everybodys-business-how-to-ensure/9781990823077-item.html?ikwid=everybody%27s+business+++assaf&ikwsec=Home&ikwidx=0#algoliaQueryId=1ea3fa409f4f89afcad62905b8418a38
Nicole Bourque-Bouchier's journey from humble beginnings to RBC's 2022 Women of Influence - CEO Excellence Award Winner. Hailing from a lineage of trappers, Nicole Bourque-Bouchier claims her indigenous and entrepreneurial roots to be a role model to her sons and community while creating one of the largest indigenous companies and one with purpose and profit.
Nicole intimately shares her family's transformative journey from the trapline to Fort McMurray—her parent's quest for a better, more stable life. She delves into the tragic loss of her younger sister to suicide, an event that indelibly shaped Nicole's trajectory, altering her thoughts, career path, and personal growth.
In 2004, Nicole-Bourque Bouchier co-founded Bouchier. Today, they employ over 1000 individuals and operate a fleet of 400 heavy equipment vehicles with revenues of $150 million.
Nicole offers so much in this podcast, including her Dad's lesson that everyone matters, how to go after your dreams, and how she stopped trying to fit in a man's world and instead focused on the vision, values and principles that matter most to her.
Being a father was the most magical thing in Garry Junkuhn's life. He could never have imagined that he would lose contact with his two sons for over three years when his girlfriend moved in with him. His pain was akin to four wild horses tearing him apart. Garry's life unravelled further when he learned from a school email that his older son had changed his last name to his mother's surname.
However, amidst the darkness, a glimmer of hope emerged. A mentor stepped into Garry's life, urging him to discover the hidden gift within his adversity. And just when he needed it most, a chance encounter with a spiritual leader breathed new life into his shattered spirit, reigniting Garry's trust in himself. It was an arduous multi-year journey,but Garry's unwavering determination led him to reconnect with his sons and embark on a mission to help other fathers find their way back to their children.
Prepare yourself for a riveting narrative that not only unveils Garry's raw and deeply personal story but also imparts invaluable lessons on how to transform a life and forge meaningful connections with the ones who matter most. It is a testament to the human spirit's resilience and the power of unconditional love. Moreover, Garry's profound experience catalyzed the birth of 100K Fathers, an organization dedicated to equipping 100,000 fathers with the guidance and tools they need to reunite with their children.
To learn more about the incredible work of 100KFathers, visit their website at https://www.100k-fathers.com/.
Can pressure be your superpower? Can it be the wind at your back instead of a suffocating weight on your shoulders? My guest today is Dane Jensen, the CEO of Third Factor, an acclaimed speaker, an instructor at Queen’s University and the University of North Carolina, a regular contributor to the Harvard Business Review and author of The Power of Pressure.
Dane has an incredible way with words, and he talks about what he learned about pressure from discussions with Olympic athletes, Navy Seals, overworked managers, and busy parents. Dean shares the physiological responses to pressure, how it’s an essential input into high performance, and how you can use this emotionally charged state to your advantage by knowing the patterns.
Learn about Dane’s pressure equation - importance, uncertainty, and volume and how it can add up to your advantage.
Lisa Melo, VP of Learning and Performance at RBC, then joins the show to talk about why skills are the new currency, why training must be put within arm’s reach of desire, and how gamification, AR and VR are creating new growth opportunities.
To learn more about Dane Jensen and to buy his book: https://www.thirdfactor.com/team/dane-jensen/
Lung cancer strikes twice at the two people Steph Catudal loves. In this poignant and evocative interview, Steph takes us on an intimate journey through the universal experience of grief and the redemptive power of love. As her husband, Ultramarathoner Tommy 'Rivs' battles a rare and aggressive lung cancer and is put in a medically induced coma for 84 agonizing days, Steph confronts her painful past to find the strength to heal.
When Steph met Rivs, she believed their love had finally freed her from the anger, grief, and alcoholism that haunted her after her father's death from lung cancer when she was 14. But as Rivs fights for every breath, and many in the medical field feel there is little hope, Steph faces the possibility of life alone, raising their three daughters while confronting the haunting memories of her father.
Steph paints a raw, illuminating, and heart-wrenching portrait of her journey, weaving together a tapestry of love, loss and resilience. An exploration of the intricate connections between grief and love. Tommy Rivs refuses to surrender. His will, combined with Steph rallying a medical team, is why Tommy is still with his family.
I invite Carol Lebert, Director of Support Services, Life and Health Claims, at RBC Life Insurance Company. Carol brings such context by drawing on her experience as a nurse, and she talks about the power of healing through positivity. We also discuss the mental health trauma many in the healthcare sector incur.
To purchase Steph Catudal's book Everything all at Once - https://www.amazon.com/Everything-All-at-Once-Memoir/dp/0063253135/ref=sr_1_2?crid=SAX1JYKCANT8&keywords=everything+all+at+once+%2B+catudal&qid=1685563386&s=books&sprefix=everything+all+at+once+catadul%2Cstripbooks%2C8796&sr=1-2
I first heard Shabana Basij-Rasikh share her moving story on 60 Minutes, and I knew I had to have her on Chatter that Matters. You will soon hear why National Geographic named her their Explorer of the Year. Shabana calls herself an ordinary Afghan woman, but I see her as a hero of immense courage and fortitude and one of the many brave women defying the tyrannical rule of the Taliban.
What we take for granted, Shabana and others risked their lives for. At age 6, defying the Taliban's desire to commoditize women, Shabana disguised herself as a boy to attend secret schools with her sister. They faced constant threats, the risk of acid being thrown at them. Their teachers could be beheaded.
After the fall of the Taliban in 2001, Shabana seized the chance to freely study in her home country and then the US. While studying overseas, Shabana co-founded SOLA, an all-girls boarding school in Afghanistan.
In 2021, as the Americans withdrew, violence escalated, and the Taliban quickly seized power. Shabana had hours not weeks to move her school. She burned records and led a dangerous evacuation of 256 girls, families, and faculty to Rwanda, the only country that would accept them.
Shabana’s story exemplifies the transformative power of education and the resilience of the human spirit.
Shabana’s story will move you, and if you have children in school, the content is not only safe but worth it for you to listen to it together.
Amanda J. Devison, Manager at RBC's Commercial Banking Advisors, joins the show to share her journey of being raised by a single mother with a biracial background and how her context and passion led her to organize the BPW Canada delegation to the United Nations Commission on the Status of Women Conference.
SOLA - School of Leadership Afghanistan - https://www.sola-afghanistan.org
Wendy Murphy lost the use of her legs in a car accident. What she found was her life’s calling.
Prepare to be inspired by the remarkable story of Wendy Murphy, who transformed personal tragedy into triumph and used positivity for the benefit of society. Powerful lessons for all await.
Wendy takes us on a heartfelt journey through her life, which began as someone who approached life three steps at a time. In 1984, at seventeen, her life changed instantly due to a tragic car accident. Wendy lost her best friend, and she became an incomplete paraplegic.
Wendy had to overcome survivor guilt and deal with the realities of life in a wheelchair, the lack of accessibility and the stigma of being physically challenged.
Determined to make a difference for her community and to demonstrate possibilities, Wendy chose a career in front of the camera. She became a successful model, journalist, and actor.
Wendy wrote a powerful memoir—Wendy Murphy’s Law. Whatever can Go Wrong Can Be Made Right.
Joel Dembe, Senior Manager, Corporate Communications, RBC, Paralympian and Motivational Speaker, returns to Chatter that Matters. I asked Joel about his extraordinary athletic career and why his desire to be seen competing was vital as it changed the narrative from disability to ability.
To buy Wendy Murphy’s book: https://www.amazon.com/Wendy-Murphys-Law-Whatever-Wrong/dp/1771803460
In honour of Mother's Day, I'd like to share the inspiring story of Dr. Suzanne Vickberg. Despite divorcing her husband twelve years ago, she still lives with him, their children, and his new wife - not as a 'Jerry Springer' spectacle, but as a testament to the idea that divorce doesn't have to be devastating and that family comes first.
For Dr. Vickberg, her divorce wasn't a failure but an opportunity to find a new way forward. She refused to limit herself to the binary choice of staying or leaving and instead moved into the guest room, which ultimately allowed her family to remain intact.
This is a story of a mother's love and sacrifice for her family and how it can lead to unexpected and beautiful outcomes.
To further explore the theme that with change comes choice, I spoke with Simika Kabir, Director of Commercial Financial Services Strategy for Women in Business, Black Entrepreneurs, and Business Owner Planning. She shared valuable insights on reclaiming your dreams and finding a new path after sudden upheavals. Simika's advice is empowering and uplifting and serves as a reminder that it's never too late to start anew.
To purchase Divorce by Design. https://www.amazon.com/Divorce-Design-Staying-Leaving-Options/dp/B0BN4SYNJT
Joe Gagliese, the co-founder and CEO of Viral Nation, is one of the most impressive entrepreneurs I have ever talked to. He is innovative, insightful, informative and inspiring. He is a global disruptor in the world of marketing.
Joe Gagliese discusses how influencer marketing influences how we think, feel, and buy. Word-of-mouth endorsements, especially from friends, have always been the most potent path that started with engagement and often ended in a purchase. The challenge has always been scale. That is until influencer marketing arrived and where the influencer could instantly reach many, even millions of followers and friends.
Joe Gagliese was only 24 when he started Viral Nation and was laughed out of boardrooms for his radical approach. Today his agency has become renowned, working with the world’s biggest brands. Joe shares his journey and the insight and proprietary and patented technology that allowed Viral Nation to shatter the status quo by combining personality and persona with precise data.
Whether you wear the hat of a consumer, an entrepreneur, or a marketer, this episode will give you insights into the future of marketing and what it takes to turn your entrepreneurial dreams into reality. Joe is open and honest about work-life balance, why transparency and hard work is impossible to fault, how he manages his mental health and anxiety, and when it is time for a founder to turn over the reign.
As a parent, Joe will also give you vital information on the dangers of social media with children, and what he is doing to counter a world obsessed with screens.
Joe Gagliese, a Canadian entrepreneur on a global mission to shift marketing from ‘mass to my.’
Don Ludlow, Vice President of Small Business, Business Financial Services Strategy at RBC, joins the show to talk about the importance of innovative entrepreneurs like Joe Gagliese to power our economy in the future. He talks about why it takes several partners to support this important sector today and why leading by example matters most.
'My Mom was home when I left.'
I have two asks. The first is that you stay with this story, as it has so many layers of the human spirit. As a story alone, it is remarkable.
My second ask as you listen, I want you to imagine you are my guest. Shelly Edwards Jorgensen. Imagine driving up to your family home after a high school basketball practice to see your home consumed by fire.
At that moment, you know that your mom is dead and at the hands of your father.
This is a human journey no one would ask for or want. She had a horrific childhood, her mother was murdered by her father, and Shelly's testimony puts him away for seventeen years. He dies there before his sentence is complete.
Shelly finds a way to overcome her childhood trauma, the murder of her mom, and the emotional rollercoaster of testifying against her father, to find peace and a calling.
She even forgives her Father.
Would you?
To buy Shelly Edwards Jorgensen's book: https://www.amazon.ca/Beautiful-Ashes-Murder-Betrayal-Womans/dp/B09K4RSQZ1
I interviewed Siila Watt-Cloutier last week, and she has made me think differently. For example, she believes that the trauma we are going through as a Planet and Human Species are the same, and so is the path to healing.
That had me thinking - If everything on this Planet is interconnected, does that mean we all feel the loss when a species goes extinct or a fire consumes a forest?
Silla Watt-Cloutier will open your mind about our planet by combining harsh reality with the prospect of possibility. Siila Watt-Cloutier has context. She is one of the world's leading thinkers and doers in preserving our planet and humanity, with a special focus on preserving the way of life of the Inuit. (Below, I have listed a partial list of her acknowledgements and awards.)
She is all of that and so much more.
I marked so many points of the journey she shares as remarkable. Silla's Indigenous values and lessons are also worth considering for how we live and manage our societies. One that stuck with me is to stop thinking about problems and instead feel them. To act, you must be emotionally vested.
So this is Sillia Watt-Cloutier's remarkable story.
Don't just listen to her words....feel them.
A link to her book and a partial list of her acknowledgements
To purchase Siila Watt-Cloutier's book - The Right to Be Cold: One Woman's Story of Protecting Her Culture, the Arctic and the Whole Planet - https://www.amazon.com/Right-Be-Cold-Protect-Climate/dp/1517904978
Awards
- Global Environment Award, World Association of Non-Governmental Organizations - Washington, D.C., United States (on behalf of ICC Canada)[15]
2004 National Aboriginal Achievement Award (Environment), National Aboriginal Achievement Foundation (now Indspire) - Ontario 2005 * Sophie Prize, The Sophie Foundation - Oslo, Norway[16] * Champion of the Earth Award, United Nations Environment Programme - Nairobi, Kenya[17] * Governor General's Northern Medal - Ottawa, Ontario[18]
2006 * International Environmental Leadership Award, 10th Annual Green Cross Millennium Awards, hosted by Global Green USA - Los Angeles, California, United States[19] * Honorary Doctor of Law, University of Winnipeg - Winnipeg, Manitoba[20] * Citation of Lifetime Achievement, Canadian Environment Awards - Vancouver, British Columbia[21][22] * International Environment Award, Gala 2006, Earth Day Canada - Toronto, Ontario[23] * Order of Greenland, Inuit Circumpolar Conference General Assembly - Barrow (now Utqiagvik), Alaska, United States * Officer of the Order of Canada - Ottawa, Ontario[24]
2007 * On 2 February 2007, The Globe and Mail published a report that Watt-Cloutier and former Vice President of the United States, Al Gore, had been nominated for the 2007 Nobel Peace Prize. * Rachel Carson Prize - Stavanger, Norway[27] * Mahbub ul Haq Human Development Award, United Nations Human Development Awards - New York City, New York, United States[]
2008 * Honorary Doctor of Laws, University of Ottawa - Ottawa, Ontario[30] * Honorary Doctor of Letters, University of Guelph - Guelph, Ontario[31] * Honorary Doctor of Laws, University of Windsor - Windsor, Ontario[32] * Honorary Doctor of Laws, Royal Roads University - Victoria, British Columbia[33] * Honorary Doctor of Laws, Wilfrid Laurier University - Waterloo, Ontario[34] * Honorary Doctorate, 'National Institute of Scientific Research) - Quebec City, Quebec[35] * Honorary Doctor of Laws, McMaster University - Hamilton, Ontario [36] * Heroes of the Environment (2008), from Time under the "Leaders and visionaries" category[37]
2009[edit] * 9th Annual LaFontaine-Baldwin Lecture - Iqaluit, Nunavut[38] * Honorary Doctor of Laws, University of Western Ontario - London, Ontario[39] * Honorary Doctor of Laws, University of Alberta - Edmonton, Alberta[40] * Honorary Doctor of Laws, Queen's University - Kingston, Ontario[41] * Doctor of Humane Letters, Honoris Causa, Bowdoin College - Brunswick, Maine, United States[42]
2010 * Nation Builder of the Decade: Environment, The Globe and Mail[43] * Honorary Doctor of Laws, University of Victoria - (November 2010) Victoria, British Columbia
2011 * Honorary Doctor of Laws, University of Northern British Columbia - (May 2011) Prince George, British Columbia
2012 * Honorary Doctor of Laws, Thompson Rivers University - Kamloops, British Columbia * Honorary Doctor of Laws, Mount Allison University - Sackville, New Brunswick
2015 * Honorary Doctor of Laws, York University - Toronto, Ontario * The Right Livelihood Award[44] "for her lifelong work to protect the Inuit of the Arctic and defend their right to maintain their livelihoods and culture, which are acutely threatened by climate change."[45]
Looking for a better life, Timea Nagy is lured by an international sex trafficking ring.
Timea Nagy was 20 years old and hoping to escape a childhood of trauma and abuse. She answered a newspaper ad in Budapest, Hungary, calling for young women to work as babysitters and housekeepers in Canada. On the flight over, her dreams were big, and her hopes soared. But from the moment she landed in Canada, her story went from bad to worse. The ad was a front for international human sex traffickers.
The abductors took her passport, and with no command of the English or French language, Timea was a prisoner forced to be a stripper and prostitute. Timea first shared her story through the Salvation Army campaign The Truth Isn’t Sexy.
In this episode, she talks about how she escaped and moved back to Hungary, only to be raped by the authorities and targeted by the Mafia. Timea returned to Canada and has since worked tirelessly to help human trafficking survivors, and she consults with the RCMP and other police organizations to fight sex trafficking.
Caroline Tutakiewicz, named as one of Canada’s top 100 Most Powerful Women in Canada, and Senior Director, Fraud & Security Risk Oversight at RBC, joins the show. We talk about her work with the Survivor Inclusive Initiative to support and help people like Timea Nagy who are backed into a horrific corner with no way out.
An inspirational story of tragedy to transformation, from seeing yourself as a victim to finding a way to love yourself and controlling one's destiny and from finding a silver lining inside the darkest of clouds.
To purchase Timea Nagy's Out of the Shadows: https://www.amazon.ca/Biographies-Memoirs-Timea-Nagy-Books/s?rh=n%3A934986%2Cp_27%3ATimea+Nagy
This episode with one of today’s most influential thinkers will leave you thinking more.
Professor Steven Pinker is the Johnstone Family Professor in the Department of Psychology at Harvard University. He is also an elected member of the National Academy of Sciences, a two-time Pulitzer Prize finalist, a Humanist of the Year, a recipient of nine honorary doctorates, one of Foreign Policy’s “World’s Top 100 Public Intellectuals” and Time’s “100 Most Influential People in the World Today.”
Professor Pinker talks about his research and the concepts he reveals in his best-selling books, which are surprising, enlightening, and inspiring. For instance, Pinker’s Better Angels of Our Nature reveals that violence is, in fact, in decline, and we are living in the most peaceful moment in our species’ existence. In Rationality, Pinker examines how humans can, on the one hand, develop COVID-19 vaccines in less than a year yet produce volumes of fake news daily. In The Blank Slate, he examines the origins of human nature and challenges the arguments of nature versus nurture.
I also share Steven Pinker's concerns that opinion has been criminalized, and I appreciate his solutions to help curb negativity and single-minded perspectives. Pinker offers his views on what children should be taught so they can grow into critical thinkers. And this lover of science and facts, with an apparent gift for words, reveals how scientific curiosity and understanding can ultimately inspire and empower us all.
Some fantastic takeaways from the brilliant Steven Pinker.
Alan Depencier, the Chief Marketing Officer of RBC, joins the show to share ideas on how brands can counter the negative side of social media. To do so, they must understand their purpose, foster a culture that embraces it, and look at positive or negative feedback as an opportunity to improve.
To learn more about Steven Pinker: https://stevenpinker.com
This story has all the markings of Rocky, the story of a struggling, small-time boxer and debt collector, Rocky Balboa, who gets a once-in-a-lifetime opportunity to fight the world's heavyweight champion and when he wins, finds himself, and becomes the symbol of hope and inspiration. In this case, instead of boxing gloves, it was drumsticks.
As a child, James Laughlin didn't fit in. He grew up in Northern Ireland with parents of opposing religions and a world he dreamed of escaping each time a plane passed over his head. James was often in trouble for speaking out at school. One day his Head Master offered him a choice—another week of detentions or drumsticks and the school band. With visions of Ringo Star pounding in his head, he soon learned his destiny was to be the pipe major of a bagpipe band, kilt and all.
The drumsticks were his turning point, and James went from wayward youth to becoming a world champion drummer and then a coach who took underdog Piper Bands in Canada and New Zealand to the top of the world.
Yet within his success and persona of positivity was James' reliance on alcohol to mask his lack of self-esteem and identity, and later, the pain of his wife suffering a miscarriage.
An Anthony Robbins seminar was the next turning point that allowed James to recalibrate his life and find a new path to help others while healing himself. James created High-Performance Leadership and today coaches high-performing leaders and athletes.
If you love a good underdog story, you won't be able to resist James Laughlin's journey, and if you are after powerful lessons in life on how to get to where you need, want and deserve to go, you will find it here.
My three takeaways:
Measure what Matters. participation medals are not enough.
Tall Poppy Syndrome - ignore it and keep growing.
Passion is who you are, and purpose is what you give to the world around you.
Mark Beckles, Vice President, Social Impact and Innovation at RBC, returns to the show. I am a big fan of Mark's passion and approach to life. In this episode, I ask Mark how to prevent so many of our youth from dropping out. Mark talks about the importance of having a purpose and an identity, finding a mentor, and connecting to people through their passions.
Chatter that Matters - inspiring stories of people who overcome circumstances to chase their dreams and change their world, even ours, for the better.
To learn more about James Laughlin: https://www.jjlaughlin.com/site/about
To learn about RBC and Future Launch: https://www.rbc.com/dms/enterprise/futurelaunch/
A sold-out event at the Toronto Hunt Club, ending with a loud and sustained standing ovation for my guest Steve Paikin, the anchor of the flagship current affairs program, The Agenda. I was so happy with this interview that I brought it to Chatter that Matters.
Steve Paikin is a recipient of the Order of Canada, an author, a documentary producer, and one of Canada’s most admired journalists. We cover so much ground and with so much laughter. We learn about Steve’s upbringing, the values he learned from his parents and mentors, and what led him to journalism.
I found Steve fearless but surprisingly modest and humble for someone who has accomplished so much. Steve shares several behind-the-scenes stories, including his interview with Mikhail Gorbachev, the eighth and final leader of the Soviet Union. That alone is worth your time. And wait to hear what guest ripped his microphone off and walked off the set while the cameras were still running.
Steve and I discuss the State of Media and whether Democracy can survive the divide-to-conquer mentality seeping into politics and the media. Steve's answer. It must. Steve talks about the intersection between journalism and democracy and what matters most.
We then discuss Steve's new book John Turner, an intimate biography of Canada's 17th Prime Minister, and Steve's award-winning documentary - Return to the Warsaw Ghetto.
Tanis Feasby, the Senior Vice President of Corporate Communications at RBC, joins the show. I asked Tanis the same question I asked Steve Paikin - what must we do to preserve the truth and democracy? Tanis shares her thoughts and talks about the role Leaders of organizations must play to contribute to a narrative of possibility and positivity.
Put this show on your agenda.
To buy Steve's book on John Turner: https://www.amazon.com/John-Turner-Intimate-Biography-Minister/dp/1989555837
To learn more about Steve's documentary - Return to the Warsaw Ghetto https://www.worldcat.org/title/return-to-the-warsaw-ghetto/oclc/80599269
In the blink of an eye, the unthinkable can happen, an event in your life that cause you to ask - why me? Jane Enright survives three life-altering and tragic events in the span of a year, including a severe and sudden brain injury that left her almost speechless. This is Jane's story of how she used acceptance to acknowledge her fate and gratitude to reclaim her love of life. Inside these moving stories are powerful lessons on managing grief, stress, loss, stagnation and indecision.
Today, Jane Enright is the author of two books, including her bestseller - Butter Side Up-How I Survived My Most Terrible year and Created my Super Awesome Life.
Brain Awareness Week is March 13-19, 2023. Every three minutes in Canada, someone suffers a brain injury. Add to that our aging population coming to terms with degenerative brain diseases like Alzheimer's, Dementia, and ALS. Wayne Bossert, Deputy Chairman of RBC Wealth and a Director of the Brain Canada Foundation, talks about how Canadian researchers are leading the way to improve brain health.
To learn more about Jane and to buy her books: https://www.janeenrightauthor.com.
To learn more about the Brain Canada Foundation: https://braincanada.ca.
I couldn't be happier with how my International Women's Day Episode turned out, as I want it to be remarkable. My Mother was my rock, my two daughters are my inspiration, my three sisters are my remaining family, and my wife rocks. I am breaking my Friday format and bringing it out today, as this is every women's day of honour and celebration.
I begin with a personal story that I share not for pity or applause for how far I have come but for context why I chose my guest and why she matters to the tens of millions of North Americans dealing with food insecurity.
Lori Nikkel came from circumstances far more challenging than mine. As a child, Lori was psychologically, physically and sexually abused. Lori left home at age 15 without a high school diploma. In her mid-twenties, with three children in tow, she was abandoned by her partner and woke up to the reality that he had left their apartment rent $10,000 in arrears.
So how did Lori become our country's most admired CEO, top 25 Women of Influence, and Order of Ontario recipient, and sitting on our Food Policy Advisory Council?
Lori found someone to believe in her, and then she believed in herself. Lori found that within her lay exceptional leadership qualities. Today Lori Nikkel is the CEO of Second Harvest, the largest food rescue organization in the country.
Lori is amazing, and what she offers you is inspiration, lessons and, most importantly, food for thought.
Andrea Barrack, Senior Vice President, Corporate Citizenship and ESG, joins the show to talk about how her mission - 'to work with others to create, amplify, and execute ideas that help organizations build a better world' - led her to RBC. After you listen to Andrea, you will know why I want to do an entire episode on her journey.
To find out more about Second Harvest: https://www.secondharvest.ca
To connect with Andrea Barrack: https://www.linkedin.com/in/andrea-c-barrack-29b95413/?originalSubdomain=ca
After conquering his addictions, Tim Stewart changes his world and others for the better.
Tim Stewart's substance abuse began at an early age. Growing up on his family's farm, which included a bar and a hotel of dubious repute, Tim abided by the family code that put work ahead of everything, including play and education. Tim's influencers were adults who introduced him to tobacco, alcohol, pot, and prostitution. Over time, the drugs and alcohol consumed his life, and Tim enlisted in the Air Force to escape. The discipline he learned on the farm and in the military, combined with his gift for the gab, enabled him to be a functional addict until harder and harder drugs took over his life. Tim went into rehab eleven times to break his substance abuse, only to fail himself and his family. At age 40, Tim's world collapsed. Homeless, with two pairs of pants, two shirts, and eight dollars in his pocket, Tim Stewart found himself on a bus to St Louis. The trip changed his life and his calling. Instead of depending on drugs, he found and chose a path where those in need could count on him. Today, his speaking handle is "TalkMan Talk." As a life coach, Tim Stewart shares what it meant to live on the street and the 12 principles that saved his life. In doing so, he hopes to make a profound difference in the lives of others.
Mark Beckles, Vice President, Social Impact and Innovation at RBC, returns to the show. As always, with grace and heart, Mark talks about their Future Launch platform and other RBC initiatives to help Canadian youth find a purposeful path in life.
To connect with Tim Stewart: https://www.talkmantalk.com
To learn more about RBC Future Launch: https://www.rbc.com/dms/enterprise/futurelaunch/
After growing up amidst the worst of humanity, Dr. Emmanuel Taban, Africa's Person of the Year, models the best of humanity.
Many of us in developing countries are quick to judge, complain and feel a sense of entitlement. We take our freedom and democracy for granted and expect doors to be opened and opportunities to be gifted. With that in mind, I want to take you to Sudan, one of the most impoverished countries in the world, and to my guest Emmanuel Taban, who had little and lost it all before changing his world, and as it turns out, the world of many for the better.
Listen generously, as his accent differs from yours, but his message is powerful and inspirational and proves that resilience and resolve are what can lift our spirit.
Emmanuel Taban was among five children raised by a single mother in an environment of abject poverty and a country at civil war. A gifted student denied an education, captured and tortured at age 14, escapes and makes his way, often on foot, thousands of kilometres to South Africa.
Drawing strength from a nurse's comment when he was seven years old that he would one day become a doctor, Emmanuel Taban finished high school in South Africa. Then he spent twelve years earning three medical degrees, including specializing as a pulmonologist. Dr. Taban has become one of Africa's most influential doctors and is renowned for challenging Western norms with his ground-breaking treatment for COVID-19. He is also very involved in improving his continent's literacy level. Dr. Emmanuel Taban is awarded Africa's person of the year.
An epic and moving tale about a boy who never gave up.
Amy Deacon, the Founder and CEO of Toronto Wellness Counselling, returns to Chatter that Matters to talk about the power of the human mind when coping with trauma.
To purchase Dr. Taban's book: https://www.amazon.com/Boy-Who-Never-Gave-Up-ebook/dp/B08YM4CKRP
I am so happy about how my interview with Jessie Palmer, the host of the Bachelor, went. Jessie is engaging, intelligent, funny and gracious, offering so much in this episode on how to make the most out of the opportunity including believing in your biggest dreams and surrounding yourself with people who believe in you. Many of you will know Jessie Palmer as the host of The Bachelor, others from his work on Good Morning America, and sports fans will see him as only the second Canadian ever to be a starting quarterback in the NFL. I know Jessie as a friend. I met him twelve years ago when we were both on a television show called Recipe to Riches. Some fantastic lessons in life from a great human being; I encourage you to share Jessie's positive and proactive playbook to life, especially with younger generations. And I close the show with Sasha Braganza sharing breaking news on RBC X First Up. Aspiring musicians will not want to miss what Sasha has to say.
Chatter that Matters is a show that counters the storm of negativity and a growing sense of impossibility. I share inspiring stories of people who overcome their circumstances to chase their dreams and, for some, to change our world. I hope the lessons learned will inspire you, and all who matter to you, to get to where you need, want, and deserve to go.
My guest is Dr. Talia Varley, who earned a Master of Public Health from Harvard University, an MD from McMaster University, and is now the Physician Lead of Advisory Services at Cleveland Clinic Canada.
Dr. Varley offers actional ideas on how to find your path to possibility and positivity with your families, friends, and the communities you interact with, including where you study or work. Dr. Varley The first area Dr. Varley tackles are whether our feelings are perception versus reality. Dr. Varley shares techniques for tuning out the negativity and tuning in to a healthier all-around you. I also ask Dr. Varley about the type of leadership we need across society to inspire significant and lasting change.
To offer context, I end the show chatting with Alan Richardson, SVP of Talent Strategy and Solutions at RBC, to share his thoughts on how organizations can create purposeful and productive cultures.
Positivity and possibility to counter the negativity and the growing sense of impossibility. We all deserve this path in life.
Jean Muenchrath should have trusted her gut when it told her something terrible would happen during her and her boyfriend Ken’s winter trek to cross-country ski on very rugged terrain, cross the 220-mile John Muir trail from Yosemite Valley to o the summit of Mount Whitney, which is the highest point in the contiguous United States at 14,505 ft (4,421 m) above sea level. To do so requires climbing and navigating 14 mountain passes.
On their final day, a week ahead of schedule, Jean and Ken are caught on the summit in a freak lightning storm that would take no prisoners. They had to scramble to get off the mountain. Scrambling is never good when facing darkness, the fury of Mother Nature, and your fastest route from being electrocuted is climbing the sheer face of the mountain.
Ken and Jean separate so Ken can push forward as a scout to mark the trail. Jean, alone, falls, suffering broken bones in her spine and pelvis. Her buttock is badly bruised, and before long, gangrene will set in.
That night, Jean makes a spiritual vow to herself that becomes the title of her book. She says: " If I live until morning, I will live my greatest dreams."
A true story of adventure, tragedy and transformation.
Amy Deacon, CEO and Founder of Toronto Wellness Counselling, joins me to unpack how the human mind can unleash superpowers at times of great distress.
To buy Jean Muenchrath's book: https://www.amazon.ca/Live-Until-Morning-Adventure-Transformation/dp/069295581X
NHL'er Ted Nolan's first pair of skates were so big that he had to stuff his rainboots inside to make them fit. He lived without indoor plumbing until he was 16.
I interviewed Ted Nolan at a conference I hosted for the Coffee Association of Canada. I could see how moved the audience was by his life story, as was I. Thankfully our conversation was recorded, so I can now share this incredible story with you.
Ted Nolan was born into a large family on the Garden River First Nation in northern Ontario. The third youngest of twelve children, in a house, lacking electricity and plumbing but full of love. The more the school system tried to strip away his indigenous identity, the harder he fought to preserve it.
This is the story of someone who made it to the NHL in the most unconventional way. It was Ted's passion, skill, grit, and ability to deal with rejection. Ted had to battle racism with fans, opponents and even fellow teammates and coaches.
Ted's favourite expression is hockey is what I do, not who I am, and many times Ted wanted to quit the game and return to the reservation and his family, where he felt he most belonged. He credits his parents' values and his wife's love for his perseverance. Ted played for six years with the Detroit Redwings and the Pittsburgh Penguins and became a successful and decorated coach nationally and internationally.
The episode touches on his hockey career and shows Ted's incredible dedication to his community. His foundation has provided over 300 scholarshipIn. In , 13 Ted and his two sons, Brandon, and Jordan, who also played in the NHL—created the 3Nolans, to create hockey skills development camps for First Nation youth in First Nation communities across Canada.
Some fantastic takeaways on leadership and caring for others, and overcoming circumstances by never giving up.
Alan Richardson, SVP of Talent Strategy and Solutions at RBC, returns to Chatter that Matters to talk about wa to youth can find and pursue their chosen staff in life.
Fennella Bruce was the 2022 Businesswoman of the Year and one of the 100 Most Accomplished Black Canadian women in 2020.
In this episode of Chatter That Matters, Fennella shares her incredible climb to the highest ranks of television as a writer, editor and producer. She takes us inside the world of news and morning television glamorized in the Apple TV hit "The Morning Show."
An immigrant who, at University and early in her career, Fennella found herself as a minority of one. One of the few women and women of colour. Instead of trying to fit into the status quo, Fennella chooses to stand out.
Fennella graduates with stellar marks but stalled without a network. She shares her mantra - 'bet on me' and how it took her from a standing start to overdrive when she fell in love with television and, from there, has never looked back. Respected by her peers and sought after by all the major networks, Fennella talks about a decision many of us dream about but few do. In 2018, Fennella left the trappings and insecurity of a job in media to start FKB Media solutions, focusing on Public Relations, Media Training, Livestream Production, Television Production and much more.
Once again, Fennella becomes "the one and only." The one to watch, the one to make waves, the one to earn the respect of a new business community and the only one to get her clients the attention they need and deserve. In doing so, Fennella Bruce wins Business Women of the Year.
In this episode, you will cheer a woman who succeeds on her terms while offering powerful lessons in overcoming imposter syndrome, creating opportunities, building your brand, managing stressful situations and how to stand out and stand for what matters most to you and everyone around you.
And if you are in the news, mass or social media world, listen with a pen and paper!
Alan Richardson, the Senior Vice President of Talent Strategy and Solutions at RBC, shares a story about a recent conversation he had with actor Selma Blair and why those with disabilities offer a powerful perspective that has to be heard, and why biases are often the barriers to opening minds and building rich and diverse cultures.
To connect with Fennella Bruce: https://www.fkbmedia.com
In this special edition of Chatter that Matters, taped in front of a live audience, I chat with David Chilton, author of The Wealthy Barber and The Wealthy Barber Returns.
You will soon hear why David Chilton is a beautiful human being with a fantastic sense of humour and a gift as a storyteller. Learn how he became one of Canada’s best-selling authors, a sought-after speaker, venture capitalist, mentor and one of the most popular Dragons. David takes you into the Den and shares some behind-the-scenes stories.
You will also learn that David didn’t have overnight success. The Wealthy Barber took over two years to write and a year to become a runaway best-seller. David initially considered the Wealthy Bartender the title, based on his love of the television show Cheers. David offered his sister ten percent of the profits to edit the book, as he had no money – it was the worst deal he ever made as sales topped 2 million copies.
The timing and content within this show couldn’t be better given the state of our economy, inflation that is eating into our purchasing powers, and a looming recession. David talks about why your money matters and shares ideas on how you can grow your wealth.
Two that stood out for me are the difference between own and a loan and the importance of having a will, keeping it updated, and never having a friend or family member be your executor.
Why? You will have to listen to find out.
Please share, rate and subscribe.
To purchase the Wealthy Barber - https://www.amazon.com/Wealthy-Barber-Successful-Financial-Planning/dp/0773762167
A riveting story of defying all odds, three miracles, and the power of love.
Danielle Kaplan is my guest, and we tell her story in three parts.
We begin by talking about her roots, a South African growing up in a life of privilege but living with the guilt of apartheid, and why she and her husband came to Canada.
The second part is when Danielle Kaplan's thrill-seeking husband, Steve Kaplan, crashes his motorcycle on a solo trip that has taken him from Toronto to a deserted road in the Yukon. Steve is thrown off his bike, breaks his spine, and damages his heart. Hungry Grizzly Bears are nearby. No one knows where he is, and he has zero chance of survival. What happens next is spellbinding and genuinely miraculous.
The third part is about how Steve survives the crash, but at the Vancouver General Hospital, his organs begin to shut down. Danielle credits the team there, EMCO, a miracle healthcare invention that took over his heart and lungs until he could get stronger and the healthcare workers who made it all happen. She also reminds us how fortunate we are to have universal health care.
And my three takeaways from Danielle Kaplan's sharing excerpts from her book I Married A Thrill-Seeker is how much anxiety thrill seekers create and leave in their wake for their family and friends to almost drown in when they chase their dreams. The second is how important it is to have love, a caregiver and an advocate on your side when you fight back from death's door. And finally, how remarkable Danielle Kaplan is.
To provide further context, I invite Amy Deacon, Founder and CEO of Toronto Wellness Counselling, back to Chatter that Matters to talk about how opposites attract, and why some people are addicted to risking all that matters for the chase of a thrill.
To purchase I Married A Thrill Seeker: https://www.amazon.ca/Married-Thrill-Seeker-cautious-husbands-risk-taking/dp/1738670201.
Best-selling author and acclaimed thinker Kim Scott provides the framework for giving and receiving exceptional feedback and having more meaningful conversations.
What was the worst feedback that you ever received? I remember working part-time at a drugstore when I was in my teens, and my boss told me I was useless. I had an English Teacher who told me repeatedly that I would never amount to anything. I would like to know if these attacks were why I was horrible at giving feedback. For most of my career, I sugar-coated or even avoided it for fear of hurting someone’s feelings. I am closing the year with a Chatter that Matters show that will carry you for years to come. My guest is Kim Scott, and what Kim offers will positively and profoundly change how you provide and accept feedback as a parent, mentor, coach, leader, and peer. Some fantastic lessons for life and livelihood. How did this show come about? Feedback from my daughter, Mikahla Chapman, who also co-hosts this show with me. My youngest daughter Mikahla has a Master of Science in Occupational Psychology from London Metropolitan University. In November, she sent me this text - “Dad, I just read this article on radical candor, and the concept reminds me of you.” This text and our subsequent conversation inspired us to reach out to Kim Scott, the author of the best-selling book Radical Candor author. Kim Scott draws upon her experiences working in Silicon Valley for clients, including Apple and Google, and Kim shares many entertaining stories to illustrate her points on how we can all get better at giving and receiving feedback.
Alan Depencier, the CMO of RBC, returns to the show to talk about how RBC applies the principles of radical candour to create a culture where everyone has a voice. Alan offers some great points for anyone who has the honour of leading a team.
To purchase Kim's book.
https://www.chapters.indigo.ca/en-ca/books/radical-candor-fully-revised-updated/9781250235374-item.html?ikwid=radical+candour&ikwsec=Home&ikwidx=0#algoliaQueryId=bc022c5aa46a1871d1916ffa7331cc50
Imagine, for a moment, that this scenario happened to you. You are Muslim, a proud Canadian, and part of a family that has lived in and contributed to its community and country for generations. Like many other kids, you dream of playing hockey in the NHL. 9/11 happened, and overnight a sign appeared on your neighbour's lawn. OSAMA BIN LADEN LIVES CLOSER THAN YOU THINK. The sign points to your house.
That moment puts my guest, Dany Assaf, on a lifetime quest to unite Canadians and remind us of who we are and why and what truly matters.
Today, Dany is respected globally as one of the world's top competition lawyers, an adjunct professor, and an author. Dany has just released a remarkable book titled: Say Please and Thank You & Stand in Line: One man's story of what makes Canada special and how to keep it that way.
This is Dany's inspiring and moving story and message, which I hope includes you and me.
Alan Depencier, CMO of RBC, joins the show to talk about the episode, and I ask him about the role organizations like RBC can play in supporting all Canadians and their dreams.
To purchase Dany's book: https://www.amazon.ca/Say-Please-Thank-Stand-Line/dp/1989555373
What does it take to win on the court? Preparation, Perseverance and Perspiration.
What does it take to win off the court? Curiosity, Compassion, Charisma, and Connections.
In 1988, Milos, Mila Pospisil, and their two sons unlawfully drove from Czechoslovakia to Austria to escape the Communist regime. The family worked long hours at low wages to save money to move to Canada. Here, Vasek Pospisil was born.
If you enjoyed the movie King Richard, where Richard Williams is determined to see his two daughters, Venus and Serena, make history, this story has many parallels. Vasek started his tennis career at age three as a ball boy as his father coached his older brothers in tennis, but he was winning international tournaments by age six.
Vasek's rise to the top tennis ranks would take years, with many setbacks, but always with the support of his parents. Vasek learns how to compete against the likes of Federer and Djokovic. Even career-threatening injuries Vasek sees as opportunities to grow individually and to support other tennis players. In 2020 Vasek teamed up with Novak Djokovic to form a grassroots movement that would protect player interests. That movement would become the Professional Tennis Players Association (PTPA).
One of the great takeaways for the listener is Vasek's approach to life. First and foremost a tennis champion, but Vasek is also an astute investor and entrepreneur with a circle of friends that includes people like Richard Branson.
And what did Team Canada accomplish in 2022 that no other country has ever done? After winning the ATP Cup to start the year, Canada closed it with its first-ever Davis Cup title.
Game, Serve and Match.
Ken Wong on Teaching our Children Well. Ken Wong is one of Canada’s most acclaimed educators. To better appreciate his impact on academia, I posted a tribute on LinkedIn when I heard he was retiring. Overnight, it garnered over 50,000 impressions and an outpouring of love from all over the world.
This is Ken’s incredible and inspiring story, and, as you would expect, it's packed with many life lessons for building your career and brand, combined with what we must do as a society to teach our children well. Shannon Cole returns to the show to explain marketing and why it matters. I ask her how organizations can leverage their marketing dollars to better the communities they do business in.
The 'GOAT' is how fans and broadcasters describe the greatest athlete of all time. It's also the fuel that has fired debate since sports began. I can certainly make a case for my guest this week, Canadian soccer phenom Christine Sinclair being in that exclusive club. No male or female on the planet has scored more international goals, and she is the second footballer of either sex to score at five World Cup editions. Her legacy is a testament to her athleticism and perseverance: five FIFA Women's World Cups, Four Olympic Tournaments with three medals and one Gold, three championships with professional teams, and twice the National Collegiate Division Championship in the United States. In January 2022, Sinclair was awarded the Best FIFA Special Award as the world's all-time leading scorer.
Christine has just released a fantastic memoir called Playing the Long Game. Christine reflects on her rousing successes, the role her family played, why she wants to level the playing field for women athletes and why Canada and Canadians need to support professional women's soccer in Canada.
I also invite two people who have played with Christine to share their thoughts on why 'Sinc' is the greatest and why she matters beyond the field. Karina LeBlanc, who backstopped Canada's national team, is now the General Manager of Portland Thorns FC, where Christine plays, and Shannon Cole, the VP of Marketing at RBC, played with and against Christine in college.
As you would expect from someone who has accomplished so much and for so long, Christine offers many powerful life lessons on perseverance leading to possibility.
Have you noticed the bright yellow and magenta book in bookstores titled Swagger - Unleash everything you are and become everything you want? Grab one before they are gone. The author Leslie Ehm is the undisputed Queen of Swagger who has discovered the secret to tapping into your authentic self and turning it into a superpower at work and in life. And no, this is not the old Swagger—that show-off, in-your-face, arrogant kind. This brand-new Swagger is unshakable, unstoppable, and utterly irresistible, and Leslie Ehm will show you how to unlock and unleash it.
Leslie also shares her life story; the only way to describe it is energetic, eclectic, and electrifying. Leslie offers powerful lessons from each step of her journey, including chasing her dreams of being a New Wave Punk Singer in her teens to England to becoming a songwriter, script reviewer, creative director, world-renowned corporate trainer, and best-selling author.
Carmela Trombetta joins the show, and she is someone with a swagger. Carmela is recognized as one of Canada’s most powerful women by the Women’s Executive Network in recognition of her community involvement in Hamilton.
To buy Swagger: Unleash Everything You Are and Become Everything You Want:
Indigo: https://www.chapters.indigo.ca/en-ca/books/swagger-unleash-everything-you-are/9781989603970-item.html
Amazon: https://www.amazon.ca/dp/1774582767?ref_=cm_sw_r_apin_dp_9PNDAEXRKQZAKZXAJAD7
To connect with Leslie:
LeslieEhm.com FB @LeslieEhmSpeaks Insta @LeslieEhmSpeaks LinkedIn @LeslieEhm
Mitch Joel is a renaissance man with much to say about the relentless digital disruption and how it impacts you. His opinions have been shaped by a nomadic career that began when computers were rudimentary and the internet was the domain of a handful of universities. Add Mitch's insatiable appetite for reading, observing, writing, music, creativity, design and speaking — combined with being a serial entrepreneur — and you have someone who not only decodes the future but helps you map yours.
Mitch shares his life story and the lessons he learned along the way. His first book was the best-seller Six Pixels of Separation, followed by his most recent book CTRL ALT Delete. His latest venture, ThinkersOne, provides personalized and bite-sized insights from some of the most sought-after thinkers in the world, democratizing thought leadership for individuals and businesses of all sizes.
Sharing his insights on technology, the pandemic, decoding the future, customer experience and more, Mitch Joel reveals his thoughts on what it will take to realize your future.
A Canadian woman who flew for her country in combat brings her leadership skills to the private sector to champion the underserved. Why are no women at the altar if God made us equal? This was the question teenager Natalie Marchesan wrote to her Bishop. His response was you are equal but different, and that answer didn't sit well with Natalie. In fact, it began her lifelong quest to level the playing field, to create equal opportunity for all. Why are no women serving at the altar if God made us equal? This was the question teenager Natalie Marchesan wrote to her Bishop. His response was you are equal but different, and that answer didn't sit well with Natalie. It began her lifelong quest to level the playing field to create opportunity. In 1987, as her friends were heading off to University, Natalie applied to the Royal Military College (RMC). Natalie later became one of the first female members of the Canadian Air Force to see combat, spending eight years as a navigator of a C130 Hercules aircraft, flying search and rescue operations and supporting Canadians in combat zones.
As the only woman in her squadron, Natalie alludes to "stories that would make your toes curl" as minorities like her had to navigate an often-toxic and unwelcoming environment. She refused to quit as her mission was to right the wrong.
After almost a decade, Natalie left the Air Force, got her MBA and relying on the skills she learned in the military, she went into the private sector, first as a consultant and then working in positions where she could push for equality. Today Natalie is the head of global procurement at RBC, with 145 people on her staff.
Natalie is an extraordinary woman who has found a way to shatter glass ceilings with courage and conviction. A standing ovation for Natalie Marchesan, her service to Canada, and lifting those around her. As Natalie says, diversity is a fact, and inclusion must be our only path forward.
A Canadian woman who flew for her country in combat brings her leadership skills to the private sector to champion the underserved. Why are no women at the altar if God made us equal? This was the question teenager Natalie Marchesan wrote to her Bishop. His response was you are equal but different, and that answer didn't sit well with Natalie. In fact, it began her lifelong quest to level the playing field, to create equal opportunity for all. Why are no women serving at the altar if God made us equal? This was the question teenager Natalie Marchesan wrote to her Bishop. His response was you are equal but different, and that answer didn't sit well with Natalie. It began her lifelong quest to level the playing field to create opportunity. In 1987, as her friends were heading off to University, Natalie applied to the Royal Military College (RMC). Natalie later became one of the first female members of the Canadian Air Force to see combat, spending eight years as a navigator of a C130 Hercules aircraft, flying search and rescue operations and supporting Canadians in combat zones.
As the only woman in her squadron, Natalie alludes to "stories that would make your toes curl" as minorities like her had to navigate an often-toxic and unwelcoming environment. She refused to quit as her mission was to right the wrong.
After almost a decade, Natalie left the Air Force, got her MBA and relying on the skills she learned in the military, she went into the private sector, first as a consultant and then working in positions where she could push for equality. Today Natalie is the head of global procurement at RBC, with 145 people on her staff.
Natalie is an extraordinary woman who has found a way to shatter glass ceilings with courage and conviction. A standing ovation for Natalie Marchesan, her service to Canada, and lifting those around her. As Natalie says, diversity is a fact, and inclusion must be our only path forward.
What started on a shoestring became the biggest shoe brand in the world. Joe Foster and his brother Jeff come from a family of athletic shoemakers. After doing time in the service, they both came back to Northwest England to work in the family business, only to find their Dad and their Uncle spending more time fighting than building.
Joe and Jeff decide to leave to create their own running shoe company. Borrowing equipment and leasing a decrepit factory, which also acts as a home for money-conscious Joe and his wife. The Fosters begin trading as Mercury Shoes, but copyright infringements force a name change. They picked Rhebok, based on a type of African antelope, and changed the spelling to Reebok.
Competition is fierce as Adidas owns the European soccer market, so Joe set his sights on the Americans' growing obsession with running.
Ten times Joe bangs on the American market before getting a foothold. As orders start to come in, he hears about a new craze in California called aerobics, led by Jane Fonda. Joe turns his business on a dime to create gear for women, and in doing so, he catches his two competitors - Nike and Adidas flat-footed.
Reebok passes its competitors in sales, and Adidas buys the shoe company built on a shoestring for $3.8 billion.
So many life lessons- family, business, marketing, and sales- are woven into a fantastic story of achievement.
Para-athlete, Meghan Hines, the President of Power Hockey Canada, joins the show to discuss why sports matter and what it means to compete internationally for your country.
What started on a shoestring became the biggest shoe brand in the world. Joe Foster and his brother Jeff come from a family of athletic shoemakers. After doing time in the service, they both came back to Northwest England to work in the family business, only to find their Dad and their Uncle spending more time fighting than building.
Joe and Jeff decide to leave to create their own running shoe company. Borrowing equipment and leasing a decrepit factory, which also acts as a home for money-conscious Joe and his wife. The Fosters begin trading as Mercury Shoes, but copyright infringements force a name change. They picked Rhebok, based on a type of African antelope, and changed the spelling to Reebok.
Competition is fierce as Adidas owns the European soccer market, so Joe set his sights on the Americans' growing obsession with running.
Ten times Joe bangs on the American market before getting a foothold. As orders start to come in, he hears about a new craze in California called aerobics, led by Jane Fonda. Joe turns his business on a dime to create gear for women, and in doing so, he catches his two competitors - Nike and Adidas flat-footed.
Reebok passes its competitors in sales, and Adidas buys the shoe company built on a shoestring for $3.8 billion.
So many life lessons- family, business, marketing, and sales- are woven into a fantastic story of achievement.
Para-athlete, Meghan Hines, the President of Power Hockey Canada, joins the show to discuss why sports matter and what it means to compete internationally for your country.
My guest this week is Jim Estill, one of Canada's most successful and admired business leaders, who started his career at fourteen with a paintbrush. Jim shares his incredible journey and the powerful lessons he learned for entrepreneurs, anyone with those ambitions and all hoping to advance their career or charitable efforts. Learn about the 'power of while,' why doing the right thing is more than a slogan, and why daily habits can power your intellectual, emotional and financial wealth.
And all of us can be proud of what Jim Estill is doing to help refugees make our country not a haven but a new home. Instead of a handout, he offers them a hand-up to a life of purpose, productivity and pursuit. Jim's work creating a system and process has earned him a 90% success rate and an Order of Canada. A Syrian refugee joins the show to talk about Jim's impact on their life.
Karen Svendsen, Client and Business Strategy, Small Business for RBC, discusses why she thinks her job is the best at RBC. Karen shares why small businesses and entrepreneurs are vital to unlocking Canada's economic future.
My guest this week is Jim Estill, one of Canada's most successful and admired business leaders, who started his career at fourteen with a paintbrush. Jim shares his incredible journey and the powerful lessons he learned for entrepreneurs, anyone with those ambitions and all hoping to advance their career or charitable efforts. Learn about the 'power of while,' why doing the right thing is more than a slogan, and why daily habits can power your intellectual, emotional and financial wealth.
And all of us can be proud of what Jim Estill is doing to help refugees make our country not a haven but a new home. Instead of a handout, he offers them a hand-up to a life of purpose, productivity and pursuit. Jim's work creating a system and process has earned him a 90% success rate and an Order of Canada. A Syrian refugee joins the show to talk about Jim's impact on their life.
Karen Svendsen, Client and Business Strategy, Small Business for RBC, discusses why she thinks her job is the best at RBC. Karen shares why small businesses and entrepreneurs are vital to unlocking Canada's economic future.
Chanda Furney's perfect world and her beautiful heart shattered at the crack of dawn by a loud banging at her door. Up until that moment, Chanda Furney led a charmed life. Chanda was a successful entrepreneur, who owned and operated several businesses, including an award-winning restaurant and she had met the love of her life, Jeff Kompon.
Two years after they met, her fairy tale became a nightmare in her home. A SWAT team stormed her house in an early morning raid, pushing them against the wall with guns at their heads. Jeff Kompon was arrested, charged, and later convicted of running a sophisticated ring attached to Mexico's powerful Sinaloa cocaine cartel. They moved two tonnes of cocaine into Ontario between 2011 and 2014. He received a life sentence.
This interview is Chanda's story of her resilience and how she found her way back from a mental state that included Post-traumatic stress syndrome, feelings of betrayal and doubt, and a heart shattered into a thousand pieces.
Chanda says in her book Forever: A love story. A raid. An arrest. Heartache. A Small Town Scandal. And a Journey of Self-Discovery. ' I never considered myself a victim; I was a survivor of a broken heart.'
Amy Deacon, the Founder and CEO of Toronto Wellness Counselling, provides context on what happens when idyllic shatters at the crack of dawn.
Look who is joining me on Chatter that Matters this week. HGTV television superstars Sarah and Bryan Baeumler with Adam Evans, Vice President of Cyber Operations at RBC. The show is dedicated to keeping you cyber-aware and resilient.
Here is the harsh reality. It's not a matter of if; it's a matter of when.
Why the Baeumlers?
Sarah and Bryan Baeumler are parents of four children; they have aging parents, have their own identities, and are successful small business owners. Like you and me, they are targets.
Why Adam Evans?
Adam Evans is the Vice-President of Cyber-Operations, Chief Information Security Officer of RBC, and a thought leader in this offers his thoughts and what RBC is doing to provide support through RBC.com/cyber.
Alarming Statistics
Cybercrime barely existed a decade ago, and by 2025 it is projected to be $10 trillion, more significant than all other crimes combined. The criminals are organized; they share data and strategies.
Please share with anyone you feel this can help. As always, thanks for listening. Let's chat soon. Tony
In this episode of Chatter That Matters, hear why Anthony Lacaveranever felt comfortable putting his career in someone else's hands, how and why he is obsessed with offering his customers value, and what he believes is key to becoming a successful entrepreneur.
It's an incredible success story that begins with Anthony taking out a $25,000 small business loan from RBC and parlaying it with his intellectual and emotional capital into a billion-dollar enterprise, including Wind Mobile.
Georgia Balinksy returns to the show to put on a master class on what a brand is and how to make yours matter. She cites IBM and how they use their brand platform to create a conversation with their stakeholders. She then talks about the magic of ideas and why creativity is your superpower for harnessing the future.
Reasons to Listen:
Powerful insights for entrepreneurs and all who have that ambition.
How to create a magnetic brand that attracts and sparks conversation.
Great advice if you are a University Student starting a career or looking to make a career move, including overcoming roadblocks.
What Canada must do for us to become number one to go for the gold.
It's also an incredible true story of a small business owner who fought Goliaths on his and the consumers' terms.
Is our healthcare a matter of life or death? We all know that our health matters most, and our health care is in a crisis. Lineups have become multi-year waits, millions do not have access to family doctors, we have a massive talent shortage, and many who work in the system are burning out or leaving it altogether.
My guest is a positive change-maker who offers us a path forward if we listen and act as patients and voters. Dr. Alika Lafontaine is a recognized expert on health systems and health policy, an award-winning physician and the first Indigenous doctor to become the president of the Canadian Medical Association and listed in Medical Post's 50 Most Powerful Doctors.
Dr. Lafontaine shares why the health care sector must lean on each other, tap into the deep knowledge that we have of the problems, and why we must reshape our system by putting the patient first. Dale Sturges returns to Chatter that Matters to talk about why having Indigenous voices at the highest tables is integral to Truth and Reconcilation and even more so, to creating a better Canada and in this case, better healthcare. A powerful and positive look at our health care going forward. Enjoy! Tony
Israel Diaz is a renaissance man and the creative mind behind Sunday + Night, a one-of-a-kind strategic and creative firm powered by solutionists who harness the alchemy of being, business, and brand to find new and
innovative ways to solve problems. Israel shares how to find the who
behind the why and other ways you can master creativity.
Israel talks about how you get the attention you need to lead, coach, mentor, collaborate, create, or earn the promotion you deserve.
Georgia Balinksy, a brilliant strategist, returns to Chatter that Matters to offer her perspective on time, and we discuss Israel's belief that there are no business needs, just human needs.
Some fantastic insights you can apply to life and your career.
Enjoy, and please share and rate if you have time.
Tony
If you thought a mattress in a box was cool, how about a one-bedroom house with nine-and-a-half-foot ceilings, complete with a fridge, stove, washer and dryer? What if your home in a box could ship on a standard flatbed, be assembled on-site in a few hours, and add your bed and sofa, and you are ready to live in it? Did I mention the price tag of $50,000?
Paolo Tiramani is an inventor and a billionaire. Paolo has many patents and was one of the first to add wheels to suitcases and create a moveable workbench. In this episode, we talk about why innovation matters and his bold new venture Boxabl, which he believes will change the lives of billions of people worldwide for the better.
Humanity and Planet Earth face many challenges, but I am optimistic that we can solve many by unleashing innovation that shatters the barriers of our minds and challenges the status quo.
Carrie Freestone, an Economist at RBC, rounds out the program by talking about the housing boom that will need to happen in Canada to meet the needs of the immigrants moving here and the rise in single-household homes.
You will find many fantastic lessons for entrepreneurs, innovators and inventors, small business owners, families who work together, and those willing to shatter the status quo.
Enjoy!
Carey Nieuwhof left his law career to become the founding pastor of Connexus Church, one of the most influential churches in North America. Carey shares his reasons why, how he almost burned out pursuing his passion, and why community matters more than ever in these turbulent times.
Today, Carey Nieowhof is an author, much sought-after conference speaker, podcaster, and thought leader.
This episode contains some great takeaways and inspiration for anyone looking to make positive changes in their life and career.
David Kincaid is a branding and entrepreneurial guru, founder of Level5 Strategy, and the former Chief Marketing Officer at Corus Entertainment and Labatt. David shares his incredible story that includes drumming his way through University while offering you insights, ideas and strategies on what it takes to build brands, including your own, that stand the test of time.
And what does Pamela Anderson have to do with all this? You will have to listen to find out.
David Kincaid is a branding and entrepreneurial guru, founder of Level5 Strategy, and the former Chief Marketing Officer at Corus Entertainment and Labatt. David shares his incredible story that includes drumming his way through University while offering you insights, ideas and strategies on what it takes to build brands, including your own, that stand the test of time.
And what does Pamela Anderson have to do with all this? You will have to listen to find out.
"In this episode, Jeanne Beker - media mogul, fashion icon, business powerhouse, and stylish host of the legendary show "Fashion Television" - shares how she built the life she wanted from the ground up and why passion and pursuit are dreamer’s greatest asset." A child of Holocaust survivors who let Jeanne boldly go to find her dream. Jeanne also talks about how she is using her Breast Cancer diagnosis and her platform to raise awareness as to why early detection is the best cure.
"In this episode, Jeanne Beker - media mogul, fashion icon, business powerhouse, and stylish host of the legendary show "Fashion Television" - shares how she built the life she wanted from the ground up and why passion and pursuit are dreamer’s greatest asset." A child of Holocaust survivors who let Jeanne boldly go to find her dream. Jeanne also talks about how she is using her Breast Cancer diagnosis and her platform to raise awareness as to why early detection is the best cure.
Leadership Secrets with Steve Tappin. Your leadership skills are almost as important as your work ethic. Learn how to be a better leader and get more out of life with Steve Tappin, an expert on leadership, mindfulness, and human behaviour.
As parents, friends, mentors and coaches, we are all leaders in life, and many are leaders in their careers. My question to you is this. Do you work to be a better leader? Steve Tappin is a leadership coach to CEOs, entrepreneurs, political figures and cultural icons. He is the co-founder and CEO of Beyond Unity and co-author of The Awareness Code and The Secrets of CEOs. Steve hosted the BBC World television series CEO Guru and was a LinkedIn global influencer. Steve’s goal is to help create an incredible world through transforming leadership and what he has to say in this episode of Chatter that Matters has the potential also to change how you lead your life as a parent, partner, friend, and throughout your life and career.
Steve believes that leaders are made, not born and that the foundations for leadership begin with your upbringing. Steve shares the lessons he learned from his Mother, the heart of his family, who said he could do anything, and his Dad, a maverick entrepreneur who valued relationships above all. His athletic ability led him to sports and taught him to never settle for second best and that the best coaches have strong emotional intelligence and work in fellowship with the sport. A mentor taught him some invaluable lessons in critical thinking.
In his twenties, Steve Tappin interviewed CEOs and learned that each meeting was a learning opportunity, not just a selling opportunity. By his mid-thirties, his insatiable appetite for life took him all over the world, fuelled by an addiction to work, coffee, and a complete lack of respect for nutrition and exercise that led him to hit a wall when he had a stroke.
This wake-up call let him reprioritize his life and team up with Wayne Linton, a trained psychotherapist with over 25 years of experience. Together they write the Awareness Code, a ground-breaking guide to help you increase your human awareness. Steve shares how the Awareness Code can work for you to transform yourself to become an incredible leader and to create a fellowship where everyone is working together.
Steve also talks about BIG, the beyond incredible group. To date, they have invited ten people to come together to help them reach the highest level of awareness and help them prepare to lead, unite society, and solve some of our biggest problems. They plan to grow BIG to 100 future leaders.
I was also interested in the decades he has spent working in China. Steve shares why leaders there are so different. They are exceptional entrepreneurs; they think far beyond annual or even five-year plans and collaborate and work together to better society and their business, and each other.
We all face forks in the road, and choosing one over the other isn't always obvious or easy. What can compound this difficulty is if your current path is littered with alcohol and drugs that once gave you a false sense of courage but are now consuming your shot at life.
As a young man, Gordon Postill stepped on a train to attend Queen's University. After a three-year debauched romp of sensual delights, he flunks out to find himself on another train, heading to the nickel mines in Northern Ontario, where he hopes to hide beneath the earth's surface, but his substance abuse picked up steam.
Gordon becomes increasingly dispirited, feeling irreversibly mired in existential despair, ignominy and jobs ranging from nickel miner to security guard. Gordon reaches a point where he questions if life is worth living.
And then, Gordon has a calling that changes all and puts him on a path to earning a Masters and Doctorate in Ministry. Rev. Dr. Gordon Postill takes the pain and experiences of his earlier life on a new course where he helps thousands of people living in hospices.
Many decades later, Gordon has a new calling: to help his loved wife Robin, whose mind surrendered to Alzheimer's.
Rev. Dr. Postill wrote a book about this time titled Called! A Longshot's Story. An honest and, at times, raw interview that proves that destiny, or at the very least a new path in life, can happen if you match purpose with intent.
Amy Deacon, Founder and CEO of Toronto Wellness Counselling, returns to Chatter that Matters to talk about why so many wonderful caregivers helping people with their addiction have found themselves on this path because, at one time, they were addicts.
To learn more about Rev. Dr. Gordon Postill and to purchase his book: https://www.gordonpostill.com
To learn more about Amy Deacon and Toronto Wellness Counselling: https://www.torontowellnesscounselling.com/about-amy
To connect with me: https://www.chatterthatmatters.ca
Sammer Haq is a unique and uplifting story of how an individual chooses to counter negativity and biases and build bridges that unite societies and create opportunities in underserved communities.
Sammer Haq’s purpose was first motivated by 9/11. Overnight many painted Muslims as terrorists. Sammer chose to counter this ignorance by being a role model for how she could convey the beauty of her religion and all it stands for as a young Muslim woman. She wanted the world to know that Islam is a religion that empowers women that focuses on peace, excellence and giving back. As an individual, she excelled at school and showed others that wearing a Hijab did not impact her athletic ability.
Sammer grew up in an underserved and underrepresented community yet cherished the diversity, creativity, and ingenuity of the people there. Sammer saw Math as the only bridge to future STEM-related jobs, so she started to tutor her classmates. In a short period, a handful of students grew into a packed classroom and then a not-for-profit called Bridge TO. Bridge TO provides free tutoring, mental health workshops, outreach support, mentorship, and exclusive career-related events, to help youth to reach their full potential.
And speaking of potential, Sammer Haq is the Head of Data and Analytics at Mydoh, an app and platform where kids gain real money skills by learning, earning and spending smart.
Linda Tulk joins at the end of the show. She is celebrating fifty years at RBC. Linda's beautiful words of wisdom are words to live by.
" A powerful episode, with Susan Cain, author of Quiet, The Power of Introverts in a world that won't stop talking sharing so many takeaways on life, love and leadership."
I have always been fascinated by our heads, heart and hands and how we think, feel and behave. I begin the episode with a personal story of how I cried during a plane trip and what motivated my emotions. I then invite Susan Cain to share her life story and to talk about her two NY TIMES best-selling books, Quiet: The Power of Introverts in a world that can't stop talking, named the #1 best book by Fast Company, and her latest Bittersweet, How Sorrow and Longing can make us whole.
Over 40 million people have watched Susan Cain's Ted Talks, and Linked In has named her their 6th top influencer worldwide.
With her bestselling phenomenon, Quiet, Susan Cain talks about why it is essential to cultivate space for the undervalued, indispensable introverts among us, thereby revealing an untapped power hidden in plain sight.
Did you know that introverted people often deliver better results than extroverted ones? That the most spectacularly creative people tend to be introverts? That the most innovative thinking happens alone and not in teams? Yet when it comes to introverts—who make up a third to a half of the population—leaders and cultural biases often ask introverts to act like extroverts.
With Bittersweet, Susan Cain explores why we experience sorrow and longing and how embracing the bittersweetness at the heart of life is the true path to creativity, connection, and authenticity. Susan shows how a bittersweet state of mind is the quiet force that helps us transcend our personal and collective pain. If we don't acknowledge our heartache, we can inflict it on others.
Neil McLaughlin, Group Head of Personal and Corporate Banking, joins the show to talk about leadership and why it is paramount to have diversity within your organization, foster debate and ensure everyone has a voice.
" A powerful episode, with Susan Cain, author of Quiet, The Power of Introverts in a world that won't stop talking sharing so many takeaways on life, love and leadership."
I have always been fascinated by our heads, heart and hands and how we think, feel and behave. I begin the episode with a personal story of how I cried during a plane trip and what motivated my emotions. I then invite Susan Cain to share her life story and to talk about her two NY TIMES best-selling books, Quiet: The Power of Introverts in a world that can't stop talking, named the #1 best book by Fast Company, and her latest Bittersweet, How Sorrow and Longing can make us whole.
Over 40 million people have watched Susan Cain's Ted Talks, and Linked In has named her their 6th top influencer worldwide.
With her bestselling phenomenon, Quiet, Susan Cain talks about why it is essential to cultivate space for the undervalued, indispensable introverts among us, thereby revealing an untapped power hidden in plain sight.
Did you know that introverted people often deliver better results than extroverted ones? That the most spectacularly creative people tend to be introverts? That the most innovative thinking happens alone and not in teams? Yet when it comes to introverts—who make up a third to a half of the population—leaders and cultural biases often ask introverts to act like extroverts.
With Bittersweet, Susan Cain explores why we experience sorrow and longing and how embracing the bittersweetness at the heart of life is the true path to creativity, connection, and authenticity. Susan shows how a bittersweet state of mind is the quiet force that helps us transcend our personal and collective pain. If we don't acknowledge our heartache, we can inflict it on others.
Neil McLaughlin, Group Head of Personal and Corporate Banking, joins the show to talk about leadership and why it is paramount to have diversity within your organization, foster debate and ensure everyone has a voice.
Today's story is about a beautiful human being, a marriage forged with love, belief and support, and choosing to make things happen versus watching and wondering what happened. It's also a journey that many can relate to as it involves making a significant change to one's life based on realizing what matters most can be very different than who is making the most.
James Mullinger, with his wife, had it all, living in London, England. They both had successful jobs, a child with one on the way. James was the Comedy Editor for GQ magazine, but his passion was stand-up comedy. What started as a hobby became a dream and then a reality. He went from playing B venues to being one to watch and getting advice from people like Jerry Seinfeld.
Yet, the Mullingers gave it all up to move to New Brunswick, Canada, one of the most beautiful places in the world. The Mullingers chose life balance and their relationship over ego. However, that decision came without job prospects, and one can safely say that New Brunswick is as far away as you can get from the centre of comedy.
Their story is about how they found a way to have it all. The Mullingers have found happiness and balance while creating opportunities. James has also navigated one of the most challenging gauntlets, making a living as a standing comic by taking Canada and the world by storm.
Here are a handful of the lessons you will learn from this show.
Act like performing at a fringe festival, competing with dozens of acts. If you want to succeed, be willing to do whatever it takes. In the case of Fringe, putting up flyers and meeting people to attract an audience, and as a comedian sending out 100 emails a day looking for gigs, hoping to hear back from even one.
Scarcity versus ubiquitous. Focus on what you do best but always leave the stage with the audience wanting more.
And the lesson that James Mullinger learned from Jerry Seinfeld, 'Do the opposite of what people expect of you.'
After listening to this show, I bet you will order James Mullinger's memoir; Brit Happens - Living The Canadian Dream.
Greg Sloan joins the show to provide some great insights on how RBC values more than payroll statements to help individuals and small business owners get to where they need and want to go. One of the key areas they look for is transferable skills, and one of the areas they feel they can the most value is providing ideas to help their clients start or grow a business network.
I wish I had a magic wand and could cast a spell so that everyone listens to what Sarah Stein Greenberg offers in this interview. There is so much packed into forty minutes that I encourage you to listen with pen and paper. You will be a better parent, friend, innovator, marketer, problem solver, entrepreneur and leader for it.
The essence is that we must all become better, faster and more efficient at approaching and solving problems in our lives, careers, communities and on our planet. The essential question is whether we are willing and capable of learning a new way to learn.
Sarah thinks and knows so. She is the Executive Director of the Stanford Universities D. School. Sarah leads a community of designers, faculty, and other innovative thinkers. She has also written a masterful book titled Creative Acts for Curious People...how to think, create and lead in unconventional ways.
This episode is for you, no matter who you are or what you do.
As a bonus and tying in with the theme, I invite Georgia Balinsky, the Senior Director of Brand Strategy for RBC back to the show. She talks about why Ideas matter and their new branding platform, Ideas Happen Here.
My first question for my guest Dr. Karyn Gordon is, how do you manage to do it all? Dr. Karyn Gordon is a powerful and positive force of human nature and has spoken to over 500,000 people in 17 countries.
I read her latest book, The Three Chairs, which focuses on how great leaders drive communication, performance and engagement, and I wasn't the only one. Her book is a Wall Street Journal, USA Today and Amazon bestseller. Dr. Karyn Gordon brings so much to this show regarding what it takes to be a positive influence, contributor and leader in any situation of your life or career.
As you listen to this show, do so by picturing the three chairs Dr. Karyn Gordon talks about, which one you and the people who matter most to you - your partner, children, friends and peers sit in, and why. It will be a game-changer for your life.
And as a bonus, Georgia Balinsky, the brilliant Senior Director for Brand Strategy for RBC, joins the show to talk about the difference between strategy and tactics, what makes for a great brand, and why shared values matter most.
Jean-Louis Brenninkmeijer is from an unfathomably wealthy European family. After a successful career in the family business, he has the means and experience to live anywhere, and do anything. Jean-Louis chose our country and in this special Canada Day edition, we learn why and why he decided to invest millions of dollars in reminding us why.
Jean-Louis has created Little Canada, Our Home and Miniature Land at Yonge and Dundas in Toronto. I met him there, and I can say it was one of the most exciting attractions I have visited. You have to see it to believe it. The imagination, creativity, and attention to detail are unlike anything I have seen. And when you leave, you are reminded about how wonderful, diverse and unique Canada is.
As Brenninkmeijer's 90-year-old father said when he came to Canada for the first time, he said, "Here, the world is still okay."
Some great takeaways:
How an iconic family business moves from one generation to the next.
How a model train set and valuable time with his Dad led him to Little Canada.
What makes Canada so unique.
Happy Canada Day. Let's chat soon.
Tony
I invite Phil Fontaine to join me on Chatter that Matters to honour National Indigenous Peoples Day. Phil is an advocate for human rights and a survivor of residential school abuse. To bring about positive change, Phil served three terms as the National Chief of the Assembly of First Nations, the first being when he was only 28. He was also among the first to openly talk about the abuses in residential schools and twice visited the Vatican seeking an apology.
Phil Fontaine’s contribution to our country deserves to be honoured, as are his beliefs that the founding peoples of Canada must include Aboriginals. Phil also views self-determination as key and one that leads to a First Nation Economy where the best education is available and pursued, culture preserved, and wealth created.
Two of my previous guests, Sandi Boucher and Jennifer Menard-Shand, join the show to ask Phil Fontaine an important question; his answers alone are worth the listen.
I end the episode by inviting Dale Sturges, National Managing Director, Indigenous Financial Services Group at RBC, to share his perspective on Phil Fontaine, his pursuit of truth and a life well-lived.
I love stories involving the 'hero's journey, someone who goes on an adventure, is victorious regardless of circumstance or crisis, finds mentors or believers along their way and becomes changed or transformed in the process. When the story is true, it roars through my spirit and lifts my belief in the power of the human being. This story, I promise, will do the same for you.
At age three, Ed Hajim is kidnapped by his father, driven from St. Louis to Los Angeles, and told that his mother is dead. His father soon abandons him to seek employment—mostly in vain—leaving his son behind in a string of foster homes and orphanages. Ed's life weaves into a pattern of neglect and desertion that continues for his entire childhood, forever leaving its mark. From one home to another, the lonely boy learns the value of self-reliance and perseverance despite his financial deprivation and the trauma of being an orphan.
What does Ed do with his life? He embarks upon a hero's journey of epic consideration. It must be heard to be appreciated, believed and applauded.
Society cannot afford to leave our young behind. Mark Beckles, Vice President of Social Impact and Innovation for RBC, joins me at the show's end to talk about Future Launch and what they are doing to help youth find and pursue their path in life.
Amber Mac is a sensational entrepreneur and one we can all learn from. Early in her career, she identified demystifying technology as a benefit that people need and would respond to. Amber also had the courage to leave a promising broadcasting career as a 'hired hand' to create her own media platform where she had full editorial and publishing control. Her courage continues to pay off. Amber is a best-selling author, a sought-after speaker and an interviewer, her content is viewed all over the world, and in this interview, Amber shares what it takes to own a lane and then drive a business forward.
Alecia Aquino joins me from RBC to talk about their support of women-led businesses in Canada.
#women #womenentrepreneurs #technology #chatterthatmatters #podcast
I love this story because I was there, attacking my nails every game as a fan, and my standing ovation wasn't for a team; it was for Canada. I also believe that the first three minutes of the podcast will draw in people of every age, whether you are a sports fan or not, and the entire episode will have you cheering for more.
Fifty years ago, a goal changed hockey forever and helped to unite a fractured nation. It was the 1972 Summit, the first time that NHL Players competed against the best from the Soviet Union. It was supposed to be a fun series and even a cakewalk for Team Canada. It wasn't.
Scott Morrison, who just released his book, 1972, The Series that Changed Hockey forever, joins me on Chatter that Matters to talk about what many consider to be one of the most significant sports events in history.
Scott is one of the most knowledgeable hockey authorities in the world. He shares some incredible 'behind the bench' insights on the eight games that changed hockey forever and united a divided nation. Scott also offers lessons on leadership, strategy, parenting and why sports matter.
Thank you, Scott Morrison, for taking us back in time and being such a wonderful storyteller.
To order Scott Morrison's book: https://www.chapters.indigo.ca/en-ca/books/1972-the-series-that-changed/9781982154141-item.html?ikwid=scott+morrison&ikwsec=Books&ikwidx=0#algoliaQueryId=8b8d4b7af6437c584d33b11d19542c8b
There are two stories in this episode, and both involve Nectari Charitakis, a wonderful human being. Nectari has a career that jets him all over the world, but as an only child he must come to terms with his ageing parent's rapidly deteriorating health and all the emotional baggage that comes with this reality.
His mother, with Dementia, moves into a long-term care facility but her disease erases her command of the English language. His father became isolated during the pandemic in a long-term care home. Both are no longer alive.
The second story is about Nectari leaping off of a widely successful career path to become an entrepreneur, intent on lightening the load for others in similar circumstances.
Nectaria creates uCARENET to empower aging seniors to stay in their own homes longer while receiving affordable, quality care and also alleviating everyday stresses on both families and healthcare workers.
Amy Deacon returns to the show as I love how she thinks. Amy is the Founder and CEO of Toronto Wellness Counselling, and she provides some powerful insights and ideas for ageing parents and all who love them.
This week I had an opportunity to interview one of television's biggest stars, Bryan Baeumler in front of a live audience. We were both there to celebrate the launch of The Founders Journey, a free online, eight-module course to help entrepreneurs turn their dreams into reality. Bryan shares many funny stories combined with powerful insights and advice from his incredible journey from hammering nails to hammering out international television deals. We talk about how he and his wife Sarah manage to do it all. They have four children, create compelling television, and have 17 businesses, including a resort on the Island.
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How to recognize your value
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Say what you mean, do what you say.
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Do the research
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Build at the right pace.
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Stay focused.
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Understand your future customer and employee.
All aspiring entrepreneurs, or those wanting to grow their business I encourage you to check out The Founders Journey - https://www.thefoundersjourney.ca
I wasn't sure how this show would turn out as it involved weaving together several stories. After listening, I couldn't be happier with the final product.
One of Canada's iconic rock voices, Carl Dixon, spent his life pursuing love. His love for his family, his love for music, and his love to inspire others. What sets his journey apart from most is that he miraculously survived a head-on car collision in Australia that left him in a coma for ten days with a broken neck and 51 other injuries.
Carl Dixon credits a squadron of guardian angels who looked after him through several surgeries and rebuilding his broken body, combined with his family and burning desire to perform again. Today he is also a conference speaker, and In his motivational talks to audiences, he says: “Our thoughts are the most powerful force in the universe.”
Carl offers you some incredible lessons on what matters most. Sasha Braganza joins the show to talk about what RBC is doing with RBC X music, Virtual Voices and more to help aspiring Canadian artists find the audience their talent deserves.
My guest today is Neill Dixon, and he is a character with great character. He is singing proof to follow your passion when building your career. In his twenties, Neill had a cafe called Grumbles, frequented by the who's who of music. He managed the rock band Triumph, and his legacy is crafting and staging Canadian Music Week, one of the most important music conferences and festivals in the world. It turns 40 this year. Neill shares some amazing stories and some great lessons on how to combine passion with pursuit.
Stephanie Lupinacci returns to Chatter that Matters to talk about Virtual Voices, RBC's incredible partnership with Canadian Music Week.
'I was at my calmest when I was in a room with bad guys'
Robert Mazur is directly responsible for one of the biggest busts against the Pablo Escobar Medellin Cartel in the 1980s. In 2009, he published “The Infiltrator,” a memoir about his two years undercover, and in 2016, the book was made into a film starring Bryan Cranston. Mazur is also the author of The Betrayal, a memoir about his infiltration of the Cali Cartel and underworld figures in Panama.
In this riveting episode of Chatter That Matters, Robert Mazur takes listeners along his high-risk journey of pulling off one of the most extensive undercover operations in history and bringing criminals and a corrupt bank to justice. Robert Mazur successfully infiltrated Pablo Escobar’s Columbian drug cartel by pretending to be Robert Musella, a money-laundering, mob-connected businessman from New Jersey.
Adam Evans, Vice President of Cyber Operations at RBC, joins me to talk about how and why cybercrime is now bigger than all other crimes combined.
To connect with Robert Mazur:
Website: www.RobertMazur.com
LI: https://www.linkedin.com/in/robert-mazur-29341016
FB: https://www.facebook.com/RobertMazurOfficial
Twitter: https://twitter.com/robertmazur
TIME named Sylvia Earle as their first Hero of the Planet, and she has been National Geographic's Explorer in Residence since 1998. Sylvia is called ‘Her Deepness’ and the ‘Sturgeon General ‘by The New Yorker and The New York Times a Living Legend by the Library of Congress and she is a master storyteller and my guest on my Chatter That Matters Earth Day Edition. I begin the show by sharing news of my first Grandbaby, Maxwell Jude, and how it has made me question what type of planet he will inherit. I then interview Sylvia Earle, who will open your eyes to why Oceans and Ocean wildlife matters. She recounts her life of invention and ocean exploration, including her record-setting open-ocean JIM suit dive, untethered to 1250 feet and what she encountered on her walk on the ocean floor. Sylvia discusses her new book National Geographic Ocean: A Global Odyssey about the power and significance of our planet's ocean from its fundamental importance in shaping our climate to how it supports a multitude of species, including humans. Dr. Earle sees all of us as “the most important people who have ever lived on earth because technology is now giving us all the power to know, demand change, and to stop treating our oceans as a free grocery store and a garbage dump. As a bonus feature, I talk about RBC's Tech for Nature, a global, $100 million-dollar multi-year commitment from the RBC Foundation to support new ideas and technologies that address the most complex environmental issues. Over 100 projects are already underway! To connect with Dr. Sylvia Earle
LI - linkedin.com/in/sylvia-earle-6931946
Twitter: @sylviaearle
Mission Blue - https://mission-blue.org
To order her new book - Global Odyssey - https://www.chapters.indigo.ca/en-ca/books/national-geographic-ocean/9781426221927-item.html
To chat with Tony Chapman: Web: https://chatterthatmatters.ca Twitter – @TonyChapman – https://twitter.com/tonychapman Linkedin – https://www.linkedin.com/in/tonychapmanreactions/ Instagram – https://www.instagram.com/chatterthatmatters/ Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xC RBC - https://www.rbc.com RBC Tech for Nature - https://www.rbc.com/community-social-impact/_assets-custom/pdf/RBC-Tech-For-Nature-EN.pdf https://www.rbc.com/community-social-impact/environment/environmental-donations.html
I have always been attracted to characters, how they look, what they say, even their moral qualities. They make you smile or look with astonishment, and they are scene stealers. Ori Spado is a true-to-life character who could have stepped into any part on the Sopranos or in The Godfather. Ori went from small-town boy to solider, then a multi-million dollar insurance agent, to becoming the 'Hollywood Fixer,” a real-life Ray Donovan. People referred to him as the “Hollywood Mob Boss.”
Spado enjoyed a friendship with the legendary underboss Sonny Franzese of the Colombo family for more than 40 years. Ori came to know the “bosses” of several mafia families in the U.S., such as Frank Costello, Meyer Lansky, Russell Bufalino, Carlo Marcello, and Joey Pyle from London.
And speaking of friends, Spado shares many stories in this podcast, including pats on the back from Ronald Reagan, having smokes with Frank Sinatra, and how Dean Martin bailed Frank out after a nasty gambling night.
In 2008, Spado was arrested at his home in Beverly Hills and was brought to Brooklyn on a Colombo crime family RICO (Racketeer Influenced and Corrupt Organizations Act) indictment. He was convicted and served five years in federal prison.
After his prison sentence, Ori Spado chose a new path in life, writing his autobiography “The Accidental Gangster" and working on film projects.
As Spado says in the book description,” I lived it, I own it, and I take full responsibility for my actions of the past,” I hope that by releasing my book, I can keep just one person from entering a life of crime, it was well worth it.”
To connect to Ori Spado https://theaccidentalgangster.com Twitter: @Theaccidentalg3 LI: linkedin.com/in/orlando-‘ori’-spado-89082116a FB: https://www.facebook.com/people/Ori-Spado/100010025146205/ To chat with Tony Chapman: Web: https://chatterthatmatters.ca Twitter – @TonyChapman – https://twitter.com/tonychapman Linkedin – https://www.linkedin.com/in/tonychapmanreactions/ Instagram – https://www.instagram.com/chatterthatmatters/ Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xC RBC - https://www.rbc.com RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html
‘I went to them and said I am not a number. I am a human being. Just one week before and I was in Syria and I had dreams.’
Tareq Hadhad's incredible journey is one of the most inspirational and powerful stories I have ever shared. From a charmed life in Damascus to overnight becoming a refugee of the Syrian Civil War, who spent three years trying to survive in a camp. Tareq and some of his family had an opportunity to move to Canada. A few years later, Tareq was named the fifth annual recipient of RBC Entrepreneur and one of RBC's Top 25 Immigrants, awards that celebrate newcomers who positively impact their communities.
Tareq's story lifts your heart and your spirit while reminding us what we often take for granted, and that is our freedom. With freedom, we can dream and make our destiny a matter of choice, not chance.
To chat with Tareq Hadhad
To book Tareq as a speaker:
https://www.voxagency.ca/tareq-hadhad
Web: www.Tareqhahad.com
Twitter: @TareqHadhad
To chat with Tony Chapman: Web: https://chatterthatmatters.ca Twitter – @TonyChapman – https://twitter.com/tonychapman Linkedin – https://www.linkedin.com/in/tonychapmanreactions/ Instagram – https://www.instagram.com/chatterthatmatters/ Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xC RBC - https://www.rbc.com RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html
"Education is the most powerful weapon which you can use to change your country, to change the world.”
Nelson Mandela
Are we preparing our children for the future of work, where they compete for jobs in the clouds and must march in step with rapidly changing technology? Does school inspire and motivate them, and create a lifetime appetite for learning and improving.
Who is the main beneficiary of our educational dollars? Are we pouring too much money into the bureaucracy, and not enough into the classrooms? Do the taxpayers and parents hold the keys to change or the unions? Does the role of the teacher, and how we teach have to change? I don't have the answers, but my guest does.
Dwayne Matthews is a renaissance thinker, innovation evangelist, and bold education strategist. Dwayne has addressed the United Nations, Conference Board, the Prime Minister of Canada, School Boards, and Parents with his brilliant ideas and powerful plans for revamping education. He shares them here alongside a life story that gave him his insights and his passion.
You will learn why Dwayne believes in asynchronous learning and more personalized education. The need to rapidly adopt new technologies, to transform the role of the teacher from educator to facilitator.
Dwayne asks important questions. Will someone be better served with a Google Certificate or a University Education? Is Micro-Learning better than a master’ Degree?
Dwayne Matthews even has an idea on how to win over bureaucrats' and unions' resistance to change by rapid testing new models and winning over parents. As Dwayne explains:
"When four-year-olds can navigate a technology device faster than adults, the role of the educator has to change."
As a bonus, Christina Cleveland, Senior Director, Learning & Performance, Strategy, and Innovation at RBC, joins CTM to talk about how progressive organizations are revamping how they engage and train, based on new technologies, microlearning, work-life balance and the future of work.
To reach or book Dwayne Matthews.
LI: linkedin.com/in/dwayne-Matthews-o-c-the-him-b134447
IG: @iamdwaynematthews
Web: https://www.dwaynematthews.life
To chat with Tony Chapman: Web: https://chatterthatmatters.ca Twitter – @TonyChapman – https://twitter.com/tonychapman Linkedin – https://www.linkedin.com/in/tonychapmanreactions/ Instagram – https://www.instagram.com/chatterthatmatters/ Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xC To reach Christina Cleveland: linkedin.com/in/christinacleveland RBC - https://www.rbc.com RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html
How do you say no to a job offer from Steve Jobs? Guy Kawasaki is one of the most respected minds in Silicon Valley, an evangelist for Canva, a prolific author (of 15 books), speaker and a newly minted podcaster. This episode is a masterclass for entrepreneurs and ambition. Guy Kawasaki was one of Apple's first brand evangelists, and over his career, he worked there twice and turned Steve Jobs down a third time. That career move and turning down the role of CEO of Yahoo probably cost him about $3 billion. Guy Kawasaki has no regrets; he is one of the most positive people I have ever met, and his focus is to make the world a better place. Guy Kawasaki shares some incredible stories of what it was like to work for Steve Jobs, including a heated exchange between the two that stopped a meeting – and Kawasaki's career – in its tracks. A firm believer that business should have a higher purpose beyond profit, Kawasaki shares his top lessons in business, including the difference between enchantment and persuasion. Kawasaki's advice to start-ups is to create something that matters. And for those entrepreneurs seeking to become the next unicorn, he offers this two-step process. Step one: Dent the universe. Step two: Become a unicorn-not vice-versa. And for a bonus feature, Shadi McIsaac, the passionate and brilliant co-founder of OWNR, joins the show. OWNR is an all-in-one platform from RBC Ventures to start, manage, and grow your business. Sixty-five thousand companies have already used their services. If you contemplate starting a business or are overwhelmed by admin and bureaucracy, you should check them out. To reach Tony Chapman. Web: https://chatterthatmatters.ca Twitter – @TonyChapman – https://twitter.com/tonychapman Linkedin – https://www.linkedin.com/in/tonychapmanreactions/ Instagram – https://www.instagram.com/chatterthatmatters/ Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xC Ownr - https://www.ownr.co Shadi McIsaac Linked In - https://www.linkedin.com/in/shadikargosha/ Twitter - https://twitter.com/SKargosha
What did Jay-Z say to Zack Greenburg, about Empire State of Mind, the book Zack wrote about his life?
What was the response to another of Zack's books- The A-List Angels, how a band of Actors, Artists, and Athletes hacked Silicone Valley? Or Michael Jackson's family after Zack covered the surprising rags-to-riches-to-rags-to-riches story of how the King of Pop grew a billion-dollar business? Let's not stop there, the 3 Kings: Diddy, Dr. Dre, Jay-Z, and his book on Hip-Hop's Multibillion-Dollar Rise
If you are fascinated by the intersection between music, media and money, there is one person to stand beside. Zack O'Malley Greenburg. His career began trying to avoid becoming a writer after witnessing the financial and emotional ups and downs his writer-parents experienced. But he was always drawn to it, and he was gifted. What began with the school paper became a decade as Forbes senior editor, and today Zack is not only a best-selling author; he is in control of his content at Substack.
Zack describes how he landed his first job at Forbes and his big break when an editor asked him to help put together a list of the top-earning rappers of all time. Zack launched the Cash Kings List – an annual ranking of hip hop's top earners and the artists who would try to talk their way up the list – as well as the ones who wanted to be left off – and the prestige that came to those who made it to the top.
It is a fascinating episode that offers valuable lessons in career building, finding a lane, and creating captivating content. We also hear some great stories about celebrities, and they no longer sing for their supper; they own it all.
And to top off the episode Nicole Kelly, Director of Platform Engagement, RBC X and one of the smartest people I have talked to about scaling companies, joins the show to talk about their mission to propel Canada's innovation agenda forward. As she says,
“if you want to go fast, go alone; if you want to go far, go together.
To find Zack's work on Substack. zogblog.com
Twitter, IG, LinkedIn are @zogblog as well. To reach Tony Chapman Web: https://chatterthatmatters.ca Twitter – @TonyChapman – https://twitter.com/tonychapman Linkedin – https://www.linkedin.com/in/tonychapmanreactions/ Instagram – https://www.instagram.com/chatterthatmatters/ Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xC Nicole Kelly Linked In - linkedin.com/in/nicolemariekelly Twitter - twitter.com/Nicole_Kelly RBC - https://www.rbc.com RBCX platform for entrepreneurs https://www.rbcx.com RBCX Music -https://www.rbc.com/dms/enterprise/music/all14-all-or.html
'This med student was given his last rites before he found a treatment that saved his life. His method could help millions more.' Today, Dr. David Fajgenbaum is my guest, but he should not be here. Known by his friends as 'the beast' - he went from being a fit young man, champion weightlifter and college quarterback – to fighting a rare disease that nearly killed him…five times. David Fajgenbaum was a gifted medical student, a degree he was pursuing to honour the early death of his Mom to brain cancer. During his third year, David began to experience the symptoms of a rare idiopathic multicentric Castleman disease, from which there is no cure. Blood work confirmed the worst. His liver, kidneys, bone marrow, heart and lungs were shutting down. The only treatment to delay death is a carpet-bombing of chemotherapy. Over the next few years, David found himself back in hospital on several occasions and fighting to stay alive. He knew chemotherapy wasn't the answer as you can only 'nuke' so much before it causes irreversible organ damage. So David took it upon himself to chase his cure. He knew that most rare diseases didn't have an FDA-approved drug, but he wondered if a drug approved for another disease could combat his. After countless trials, and the collaboration of researchers worldwide, David Fajgenbaum tested a drug on himself called Sirolimus. A drug sitting in every pharmacy he had ever walked past during the first 3 1/2 years of his illness. The drug worked. Today, eight years later, David Fajgenbaum is a groundbreaking physician-scientist, disease hunter, speaker, and author of the national bestselling memoir, Chasing My Cure. He is married to his childhood sweetheart, Caitlyn, and they have two lovely children. His methodology of repurposing existing drugs to help others suffering from rare diseases might help millions more. Flora Do, VP of RBC Healthcare, joins the show to talk about how RBC is supporting healthcare workers across Canada. Dr. David Fajgenbaum - Twitter: @DavidFajgenbaum Linked In: https://www.linkedin.com/in/davidfajgenbaum/ Chasing My Cure: https://chasingmycure.com Web: https://chatterthatmatters.ca Twitter – @TonyChapman – https://twitter.com/tonychapman Linkedin – https://www.linkedin.com/in/tonychapmanreactions/ Instagram – https://www.instagram.com/chatterthatmatters/ Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xC RBC - https://www.rbc.com Flora Do https://www.linkedin.com/in/flora-d-7b52062/ RBC Healthcare Advantage https://www.rbcroyalbank.com/healthcare/en/plans/advantage/index.html RBC - Helping Hands http://www.rbc.com/newsroom/news/2020/20200601-helping-hands.html
I find myself thinking more about how and where my food is grown and sourced, and whether we are sustaining the soil so that we can sustain ourselves, future generations and Mother Earth. To help answer the above, and In honour of International Women's Day, I chat with Dr. Nyagoy Nyong'o, the CEO of Fairtrade Africa. Born and raised in Kenya by a mother who was a farmer, Dr. Nyong'o's commitment to improving the livelihoods of small-scale farmers and agricultural workers were formed early in her life and has deepened over the years. Dr. Nyong'o life story is rich in adventure and insight. She was the first woman to earn a Ph.D. in Forestry, and she has worked worldwide to better lives and our planet. Dr. Nyong'o will open your eyes to what it's like to work on a farm where workers aren't protected, and women, the majority of the labour force, make a fraction of what the men do. Dr. Nyong'o offers a sustainable and fair path forward for the world. We must first take care of all the small farmers and treat the soil to ensure the farm to plate supply chain remains intact, and we eat affordable food with a conscience. Dr. John Cranfield, one of Canada's thought leaders on agriculture, serves as Associate Dean for External Relations in the Ontario Agricultural College, University of Guelph. John talks about how Canada can become a 'superpower' in agriculture and what it will take in terms of technology and our ability to attract a new generation to this exciting opportunity. Fairtrade Africa - https://fairtradeafrica.net Fairtrade International Facebook: https://www.facebook.com/fairtrade/ Twitter: @FAIRTRADE LinkedIn: https://www.linkedin.com/company/fairtrade-international-flo-/ Instagram: @fairtradeofficial Dr. Nyagoy Nyong’o Twitter: @Fairtrade_CEO John Cranfield https://www.uoguelph.ca/fare/users/jcranfie https://www.linkedin.com/in/john-cranfield-1b98ba85/?originalSubdomain=ca To chat with Tony Chapman Web: https://chatterthatmatters.ca Twitter – @TonyChapman – https://twitter.com/tonychapman Linkedin – https://www.linkedin.com/in/tonychapmanreactions/ Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xC
RBC - https://www.rbc.com
RBC, FCC and the University of Guelph e-learning course - https://www.realagriculture.com/2021/11/rbc-fcc-and-university-of-guelph-launch-new-e-learning-farm-management-course/ RBC and University of Guelph - https://www.recruitguelph.ca/cecs/UofG-RBC-partners RBC - Canadian Woman Entrepreneur Awards - https://discover.rbcroyalbank.com/rbc-canadian-women-entrepreneur-awards-cwea-a-virtual-celebration-of-impact-and-achievement/ University of Guelph - https://www.uoguelph.ca
Farm Credit Canada - https://www.fcc-fac.ca/en.html
Gillian Stein battles a changing retail landscape while battling Bipolar Disorder. Her mission is to change the stigma of mental illness. (Full disclosure, my Dad was also bipolar, and I share a personal story as part of this show.) Gillian Stein was eighteen and convinced she was in Arizona. She was, in fact, at the airport in Montreal. As Gillian says in this interview, 'my mind betrayed me, and that's a terrifying place to be.' Gillian knew this wasn't just anxiety. Mental illness wasn't new to her family. Her father, the former CEO of camera retail chain Henry's Enterprises, also suffered from the same infliction. Gillian was fortunate to be in a family where she didn't have to hide it and where she could get help. Many aren't so lucky as the stigma and disparities around mental illness continue. I find that Gillian Stein wants to change the stigma, and what she is doing Is very brave. Standing on her platform as the CEO of electronics retailer Henry's, she announced she has a mental illness diagnosis. According to the Centre for Addiction and Mental Health (CAMH) in Toronto, she is the first Canadian CEO to share her condition publicly. And she is doing it at a time when she is also transforming the business in a pandemic and the face of a changing retail landscape favouring clicks over bricks. She is making brave and bold decisions that require the full support of her employees, customers, suppliers, landlords, and bankers. These stakeholders must have complete confidence in Gillian's insights, strategies, and capabilities. It is a powerful episode for anyone struggling with their mental health and many lessons in leadership on how to turn what seems like impossibility into great possibilities. Andrejka Massicotte, Senior Director, North American Benefits & Global Wellness at RBC, joins the show to share her thoughts on what organizations large and small can do to support their employees. Gillian Stein: Linked In: linkedin.com/in/gillianstein Twitter @Henrys
Foundation @HenrysFoundation
#uncapturedmoments To chat with Tony Chapman Web: https://chatterthatmatters.ca Twitter – @TonyChapman – https://twitter.com/tonychapman Linkedin – https://www.linkedin.com/in/tonychapmanreactions/ Instagram – https://www.instagram.com/chatterthatmatters/ Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xC YPO https://www.ypo.org/ YPO Canada - https://www.ypo.org/canada/
Deloitte Best Managed - https://www2.deloitte.com/global/en/pages/deloitte-private/articles/deloitte-private-best-managed-companies.html RBC - https://www.rbc.com Andrejka Massicotte linkedin.com/in/andrejka-massicotte-6a109365 RBC Enhance Mental Health - https://www.rbc.com/dms/enterprise/futurelaunch/mental-well-being.html Supporting Youth Mental Well Being - https://discover.rbcroyalbank.com/supporting-youth-mental-well-being-a-cross-canada-commitment-to-mental-health/ RBC - Canadian Woman Entrepreneur Awards https://discover.rbcroyalbank.com/rbc-canadian-women-entrepreneur-awards-cwea-a-virtual-celebration-of-impact-and-achievement/
RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html RBC - Business - https://www.rbcroyalbank.com/business/index-a.html
When I heard about this story of Bryan Irwin and the news he received last fall that he was dying from pancreatic cancer, I wasn't sure how to handle the subject matter. When his daughter asked to be part of the program, it tore at me because I am a father of two daughters. My greatest strength and weakness as a radio and podcast host is taking my guest's stories and life journeys personally. It took all I had to stay emotionally grounded. The show came together with Bryan's positive spirit roaring through it. The show is about life, not death, and the incredible bond between a parent and child. It will also strike a powerful chord with you as we all share something in common with Bryan - there is no if to life and death, only when. We are all running out of time.
So now my essential question is this: If you knew how much time you had left, would you value it differently? Would you, could you stay optimistic?
Bryan Irwin joins me on chatter that matters with his daughter, acclaimed actress Jennifer Irwin. They laugh and never cry. They share stories of Irwin Toys, the family business where Bryan spent most of his life. A business of hits like The Easy-Bake Oven, Slinky and Pound Puppies, and at other times incredible stress.
Bryan also talks about his reinvention at age 60, where he started another toy company and, of course, how Bryan is spending his remaining days. Jennifer shares how she found success in the television industry in LA and today is both an actor and writer.
Celebrate as your spirits lift through the incredible love and bond between Father and Daughter. Be motivated by Bryan's approach to his news and his inspirational lessons on valuing time as the true treasure of your remaining life.
Jennifer Irwin - https://www.imdb.com/name/nm0410400/ IG: irwin8729 FB: Jenifer Irwin Bryan's IG: birwin10199 FB: BettyIrwin To chat with Tony Chapman Web: https://chatterthatmatters.ca Twitter – @TonyChapman – https://twitter.com/tonychapman Linkedin – https://www.linkedin.com/in/tonychapmanreactions/ Instagram – https://www.instagram.com/chatterthatmatters/ Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xC RBC - https://www.rbc.com RBC Emerging Filmmaker Competition - https://gimlifilm.com/2021-rbc-pitch-competition/ Emerging Canadian Narrative competition - https://www.ciffcalgary.ca/festival/our-film-sections/emerging/ Check-in with RBC - https://www.rbcroyalbank.com/dms/campaign/checkin/index.html RBC Enhance Mental Health - https://www.rbc.com/dms/enterprise/futurelaunch/mental-well-being.html Supporting Youth Mental Well Being - https://discover.rbcroyalbank.com/supporting-youth-mental-well-being-a-cross-canada-commitment-to-mental-health/ RBC - Canadian Woman Entrepreneur Awards https://discover.rbcroyalbank.com/rbc-canadian-women-entrepreneur-awards-cwea-a-virtual-celebration-of-impact-and-achievement/ RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html
Cameron Bailey is a film 'maker. He rocks a tuxedo-like Daniel Craig in a Bond Film, a boardroom with vision and purpose, and society and culture with openness and understanding. As the Toronto International Film Festival CEO, one of the most important and publicly attended festivals globally, Cameron Bailey leads their mission to transform the way people see the world through film.
Cameron Bailey has a reputation for premiering films that become Oscar Winners. Slum Dog Millionaire could have been headed straight to DVD, but after the audience's reaction at TIFF, it had a full cinema release and went on to win eight Oscars, seven BAFTA Awards and four Golden Globes.
Born in London, his early childhood in Barbados, and today a Canadian, Cameron is a world citizen. He shares his life's story; a journey propelled through his love of stories and searching the world to find movies that matter.
Cameron Bailey. A film 'maker' on a transformative mission.
Linked In - https://ca.linkedin.com/in/cameron-bailey-b0022b11
Twitter -cameron_tiff
Web: https://www.tiff.net
YouTube: https://www.youtube.com/user/TIFF
IG: https://www.instagram.com/tiff_net/
To chat with Tony Chapman Web: https://chatterthatmatters.ca Twitter – @TonyChapman – https://twitter.com/tonychapman Linkedin – https://www.linkedin.com/in/tonychapmanreactions/ Instagram – https://www.instagram.com/chatterthatmatters/ Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xC RBC - https://www.rbc.com RBC Emerging Filmmaker Competition - https://gimlifilm.com/2021-rbc-pitch-competition/ Emerging Canadian Narrative competition - https://www.ciffcalgary.ca/festival/our-film-sections/emerging/ RBC and TIFF: http://www.rbc.com/newsroom/tiff/ RBC Enhance Mental Health - https://www.rbc.com/dms/enterprise/futurelaunch/mental-well-being.html Supporting Youth Mental Well Being - https://discover.rbcroyalbank.com/supporting-youth-mental-well-being-a-cross-canada-commitment-to-mental-health/ RBC - Canadian Woman Entrepreneur Awards https://discover.rbcroyalbank.com/rbc-canadian-women-entrepreneur-awards-cwea-a-virtual-celebration-of-impact-and-achievement/
RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html
'A heart-wrenching to a heartwarming story that proves that regardless of circumstances, you can have a better life if people believe in you and teach you to believe in yourself.'
Edward Henry and his siblings wanted and deserved what every child should have. A happy and stable home. Instead, they had a raging alcoholic for a father, and when Edward was seven, his mother brought a new man into their world. He was physically abusive and incapable of holding a job. Edward and his siblings moved 23 times, including at one point finding themselves at the Community Kensington Homeless Shelter. At age eleven, his Mom dropped her children off at their aunt's house, saying she would run errands. They didn't hear from her for six months.
Edward and his brothers moved back with his father and inherited all the pain and trauma that comes with living with a parent who is a severe alcoholic. A friend of his father sexually abused Edward. This abuse and his life unleashed a rage in Edward, and he fed it with alcohol leading to three DUI's, several injuries and a severe car crash.
Edward met three people who changed his life by seeing him as a human and believing in him.
The first was Glen Rankin, who promoted his artistic side and encouraged him to try sales. The second was Gary Leibovitz, who became a father figure and taught him essential life and business skills. The third, is the love of his life, his wife.
At age 23, Edward stopped drinking and discovered he had a talent for sales. He put his life together, fell in love, and today is a wonderful husband and father and a successful entrepreneur. His business, Edward Henry and Co (EHCO), is a full-service professional sales training and business development company.
Edward's Links
Edward Henry | LinkedIn Edward Henry Company: Overview | LinkedIn (1) Edward Henry Company | Facebook Small Business is Essential | Facebook https://twitter.com/StayOpenPlan Safe Space 1st | Facebook To chat with Tony Chapman Web: https://chatterthatmatters.ca Twitter – @TonyChapman – https://twitter.com/tonychapman Linkedin – https://www.linkedin.com/in/tonychapmanreactions/ Instagram – https://www.instagram.com/chatterthatmatters/ Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xC RBC - https://www.rbc.com RBC Enhance Mental Health - https://www.rbc.com/dms/enterprise/futurelaunch/mental-well-being.html Supporting Youth Mental Well Being - https://discover.rbcroyalbank.com/supporting-youth-mental-well-being-a-cross-canada-commitment-to-mental-health/ RBC - Canadian Woman Entrepreneur Awards https://discover.rbcroyalbank.com/rbc-canadian-women-entrepreneur-awards-cwea-a-virtual-celebration-of-impact-and-achievement/
RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html
Richard Clune has been playing professional hockey for sixteen years. He skates like the wind and has the body strength to hit like a locomotive. Today Richard Clune, whose nickname is Dickie, is the Captain of the Toronto Marlies, the AHL affiliate team of the Toronto Maple Leafs. Sixteen years playing professional hockey is a feat, given the average tenure of an NHL player is 4.5 years, but what makes Richard’s story even more remarkable is that Hockey Scouts thought he was too small to play the role of the Agitator, and Mental Illness that manifested itself into substance addiction took over his life. So how did Richard overcome both? His attitude and approach to life. I have known Richard Clune all his life, and I can tell you that he has the heart of a lion, a work ethic that few can match, and the bravery to reach out for help when he needed to. In this raw and moving episode of Chatter that Matters, Richard Clune takes you from his earliest playing days to how he changed his game to make it to the NHL. Richard talks about when his dream was first realized when he was first called up to the NHL and the LA Kings, when all his hard work was being rewarded, his mental state was such that it was the last thing he wanted. Richard chose self-destruction over his skates. Drinking and drugs almost derailed his career and his life. Richard also talks about what it takes to go and remain sober, and in doing so how he fell in love with hockey and life again. Richard has played for the Nashville Predators and the Toronto Maple Leafs and today, for the Marlies, he cherishes his role as a Team Captain and role model to the next generation. And when he does hang up his skates, where will his heart, work ethic and positive attitude take Richard 'Dickie' Clune. You will have to listen to find out. Richard Clune: Instagram: @richclune Twitter: @richclune MLSE: https://www.mlse.com To chat with Tony Chapman Web: https://chatterthatmatters.ca Twitter – @TonyChapman – https://twitter.com/tonychapman Linkedin – https://www.linkedin.com/in/tonychapmanreactions/ Instagram – https://www.instagram.com/chatterthatmatters/ Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xC RBC - https://www.rbc.com RBC Enhance Mental Health - https://www.rbc.com/dms/enterprise/futurelaunch/mental-well-being.html Supporting Youth Mental Well Being - https://discover.rbcroyalbank.com/supporting-youth-mental-well-being-a-cross-canada-commitment-to-mental-health/
RBC - Canadian Woman Entrepreneur Awards - https://discover.rbcroyalbank.com/rbc-canadian-women-entrepreneur-awards-cwea-a-virtual-celebration-of-impact-and-achievement/
RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html
Imagine walking into a heavily armed Hells Angels compound as an informer, and you are wearing a wire. If discovered, these steps will be your last. If successful, your actions will be paramount in trying 'Nasty' Neil Smith, a dangerous and fully patched Hells Angel, for murder.
How did you end up there? Paul Derry shares the story of his life as a career criminal and informant, what it is like to live as a ghost inside a witness protection program and why crime doesn't pay.
Battling throat cancer and chasing redemption, Paul has come out of Witness Protection, knowing that he is a Hells Angels target. Paul is a successful author consultant and works with not-for-profits to educate and prevent human trafficking and drug trafficking.
In 2010 Paul received a full pardon for his work with not-for-profits and he offers some powerful insights on why crime doesn't pay.
To reach Paul Derry: Web: www.paulderry.ca Linked In: linkedin.com/in/paulderry1 Twitter: @Paul_Derry To buy his books: www.paulderry.ca or www.coastalwest.ca To chat with Tony Chapman Web: https://chatterthatmatters.ca Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xC
RBC - https://www.rbc.com
RBC - Canadian Woman Entrepreneur Awards - https://discover.rbcroyalbank.com/rbc-canadian-women-entrepreneur-awards-cwea-a-virtual-celebration-of-impact-and-achievement/
RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html
A magical story of turning impossibility into possibility. At 13, Mike Fata drops out of school to help his Mom, balloons to 300 pounds on a junk food diet and self-pity. At age 18, he says: 'I'm sick and tired of being sick and tired.' On his journey to regaining his mental and physical health, Mike Fata discovers Hemp, an excellent source of essential fats. Still, it's a banned crop because of its association with cannabis. He sees this as an opportunity, and after many bureaucratic hurdles, he starts with one farm, one press and one customer at a time. He builds Manitoba Harvest Hemp Foods. Twenty-one years later, he sold the business for over $500 million.
And today, Mike Fata is focused on helping all of us lead healthier lives and supporting the next generation of entrepreneurs harvest their ideas. He has a venture with Greg Fleishman 🍩 called Fata & Fleishman Mentorship.
Ryan Riese, National Director of Agriculture for RBC, joins in announcing a partnership between FCC / FAC, University of Guelph to launch a free e-learning Farm Management Course to support agriculture in Canada.
There is so much to take from Mike Fata's journey of turning Impossibility into possibility.
32 years ago, he dropped out of high school
21 years ago - launched a health food business
Two years ago - sold Manitoba Harvest for over $500 million
To chat with Mike Fata:
Linked In - linkedin.com/in/manitoba-mikefata Twitter - Mike Fata https://twitter.com/mikefata Forbes Article: https://www.forbes.com/sites/douglasyu/2021/08/09/off-clubhouse-success-these-natural-product-entrepreneurs-launch-cpg-mentorship-program/?sh=11a1bb2666c5 Fata & Fleishman Mentorship Blog - https://www.fatafleishman.org/blog To chat with Tony Chapman Web: https://chatterthatmatters.ca
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xC
RBC - https://www.rbc.com
RBC, FCC and the University of Guelph e-learning course - https://www.realagriculture.com/2021/11/rbc-fcc-and-university-of-guelph-launch-new-e-learning-farm-management-course/ RBC and University of Guelph - https://www.recruitguelph.ca/cecs/UofG-RBC-partners RBC - Canadian Woman Entrepreneur Awards - https://discover.rbcroyalbank.com/rbc-canadian-women-entrepreneur-awards-cwea-a-virtual-celebration-of-impact-and-achievement/ RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html University of Guelph - https://www.uoguelph.ca
Farm Credit Canada - https://www.fcc-fac.ca/en.html
'A coming of age story about how impossibility can become a possibility through human spirit and will.'
By the time Curtis Carmichael was 11, ten people he knew died. He grew up in a Block where parents worked several jobs to survive, everyone was profiled, and crime seemed to be the only path to prosperity. Schools were at best a parking lot where students were yelled at by teachers who said they have no value. As Curtis says: 'In real life, you're seven, but where I grew up, in Block years, you're 21.'
Curtis Carmichael plans to break the cycle of poverty in marginalized communities by helping kids thrive, not just survive. . Curtis is the founder of Source Code Academy which will be Canada's first culture-focused innovation and entrepreneurship academy for Black, Indigenous and low-income children in communities like his. His intent is to tap into the ingrained entrepreneurship that exists within communities that have to get creative to survive and bridge the educational gap and digital divide. Their intent is: No Child Left Behind. His thinking and passion will inspire you, and I bet that you will vote for this exceptional young man one day.
Mark Beckles, Vice President of Social Impact and Innovation at RBC joins the show to talk about Future Launch, and other initiatives RBC is doing to support youth across Canada.
To connect with Curtis Carmichael
Website: https://www.curtiscarmichael.ca/
Linked In: linkedin.com/in/curtiscarmicc
Twitter: https://twitter.com/CurtisCarmicc
Facebook: https://www.facebook.com/CurtisCarmicc/
Instagram: https://www.instagram.com/curtiscarmicc/
To chat with Tony Chapman
Web: https://chatterthatmatters.ca
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xC
RBC - https://www.rbc.com
RBC - Canadian Woman Entrepreneur Awards - https://discover.rbcroyalbank.com/rbc-canadian-women-entrepreneur-awards-cwea-a-virtual-celebration-of-impact-and-achievement/
RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html Mark Beckles - https://www.linkedin.com/in/mark-beckles-mba-icd-d-351769b/
Mark Beckles - Twitter - @MarkBeckles
Candice Faktor is a game-changer, an attribute I admire as it involves vision, strategy, and resilience. In this episode, you will get inside the mind of someone who has positively impacted the status quo by bringing a higher level of passion and pursuit to every enterprise she has worked. You will learn how Candice creates value and, in turn, monetizes it.
You will also learn about Candice’s first start-up, Disco.co, and how she has set her sights on enriching and ensuring that every moment we spend in front of a screen learning is live and alive.
Candice’s already flourishing dream is to have each of us create a lifelong relationship with learning by creating a personal exchange between the top thought leaders, subject matter experts and creators, and all who can benefit from their knowledge and expertise.
I hope that what she offers today to you and me, and to all who work in the training and field, can quickly move into the educational sector to teach our children well.
Shelagh McGrogan, who an astute marketer talks about how marketing must evolve from hard hitting offers to taking on more of a role of the helper. She cites RBC's relationship with McGill University to teach Canadians financial literacy.
To reach Candice Faktor
Linked In - linkedin.com/in/candicefaktor
Twitter - https://twitter.com/thecfaktor
Blog. candicefaktor.tumblr.com (Blog)
Website - https://www.disco.co
Twitter – @candicedisco
https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
To chat with RBC
RBC - https://www.rbc.com
RBC - Youth Mental Health
https://www.rbc.com/community-social-impact/apply-for-funding/youth-mental-wellbeing-guidelines.html
RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html RBC - Financial Literacy Course with McGill - https://mcgillpersonalfinance.com
Let your spirits soar through the spirit of Mohamad Fakih, who sees humanity as a race to be cherished, versus defined by tribes, and confined and contested by their ethnicity, religious beliefs, language, income or sexual preference.
When I told Mohamad that I was airing the radio show on Christmas Eve, he smiled and said, 'I love Christmas.' Mohamed has spent the last two weeks working tirelessly to raise money to ensure families have a turkey dinner. That's who he is. The disadvantaged deserve to be advantaged.
Mohamed was born in Lebanon and today is a Canadian citizen. Mohamad loves this country as much as anyone I have met in my travels. He is a gifted entrepreneur who founded the restaurant chain Paramount Fine Foods. Today he gives back by using his intellectual, emotional and financial capital to help in so many ways.
If embodied, the insights and lessons Mohamed offers would lift Canadian society. They could counter the negative energy of social media that herd people into camps and fortify walls made of biases and disbelief.
And Mohamed Fakih's spirit and enthusiasm, well, we all need a lift in a year where variants and viruses have once again diminished, even denying what we all need and deserve.
And to all of you, especially those who can't get together because of COVID or circumstance. I wish there was a magic wand to wave you all together.
What we all have that is magical and often tested is our human spirit. Yes, our world is upside down, and it can and will be righted with our collective positivity and possibility. Here’s to better times and time together.
Happy Humanity to all.
Let's chat soon,
Tony
To chat with Mohamed Fakih
Twitter: @MohamadFakih8
Instagram: @CEO_Mohamad.Paramount
LinkedIn: /Mohamad-Fakih-03503564
Facebook: /MohamadFakihParamount
To chat with Tony Chapman.
Web: https://chatterthatmatters.ca
Twitter – @TonyChapman
https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
To chat with RBC
RBC - https://www.rbc.com
RBC - Youth Mental Health
https://www.rbc.com/community-social-impact/apply-for-funding/youth-mental-wellbeing-guidelines.html
RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html RBC Top Immigrant Award
http://www.rbc.com/newsroom/news/2020/20200915-top25-cim-awards.html
This is a story of a woman's twenty-year battle with an eating disorder, and I even have her Mom join me on the show, as mental illness also impacts all who are close to the individual.
Bring your tears, and then tears of joy.
Riding a horse is where Laura Hearn found her peace and happiness from a world that denied her both. Bullied at school, alone more than with friends, and devasted by her parent's divorce. Laura desperately sought her Fathers' attention that waned after he remarried.
What began as a single episode of throwing up bad food at an all-you-can-eat buffet spiralled into a twenty-year eating order that almost consumed Laura's life. Laura did everything she could to hide her illness, first with her University friends and then when building a successful career at the BBC.
One day Laura found she was too weak to pull herself up on her horse. She had tried counselling before, but none had worked.
This story is played too often within real lives, but this one has a happy ending made possible by her Mom selling all she had to send Laura to meet with and be with Carolyn Costin, who does remarkable work that helped Laura reclaim her life.
Laura's Mom, Lynda, joins us on the show to give us a parents' perspective of all that happens when a child spirals into darkness. To do whatever a Parent can to bring light, but knowing from then on you will live with the fear that light might again become dark.
Please share with all who are struggling with their mental health and all the friends and family impacted by their struggles and pain.
If you know a youth struggling with mental health, this is a link including the application process for RBC's Youth Mental Well Being Project: https://www.rbc.com/community-social-impact/apply-for-funding/youth-mental-wellbeing-guidelines.html
It offers so much.
To reach Laura Hearn:
Linked In: https://www.linkedin.com/in/hearn82/ Instagram account: laura_hearn_ Twitter - https://twitter.com/MilfordRoany To book Laura to speak: https://www.speakerscorner.co.uk/ https://www.speakerscollective.org/ Where Laura was treated: https://www.carolyn-costin.com/interns-and-coaches Tony Chapman To chat with Tony Chapman.
Web: https://chatterthatmatters.ca
Twitter – @TonyChapman
https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
To chat with RBC
RBC - https://www.rbc.com
RBC - Youth Mental Health
https://www.rbc.com/community-social-impact/apply-for-funding/youth-mental-wellbeing-guidelines.html
RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html
You could argue that the internet matters to most, but to Avi Arya, it mattered most. As a teenager growing up in Delhi, India, Avi had two dreams. To race cars and to then go on to Oxford University. Both crashed when his Dad was in danger of losing their family business, a small hotel and Avi had to step in to help. An international tourist who stayed longer and paid more for the room was where Avi saw an opportunity; how could a small hotel market to potential tourists worldwide?
In the internet's earliest days, when access required a dial-up and small fortune, Avi took his first clicks towards marketing his family's hotel. His learning not only saved the hotel but allowed the family to acquire more, and his knowledge let him launch and build one of the biggest tourism marketing agencies in the world.
Today, Avi's home is in Vancouver, and as one of the top digital influencers in the world, he now speaks around the world on how to master social media and the internet.
And how does Avi introduce himself at the beginning of every talk, and often with the audience chanting in unison: I'm a father of two girls and six dogs, a streetcar racer turned hotelier turned Social Media Influencer.
In this episode, with Avi's wonderful personality roaring through, you will hear about his incredible journey, from clicks to riches, his lessons in life that we can all benefit from, and his latest thinking on how you can grow your online presence through micro-videos.
Shelagh McGrogan, who runs Content Marketing for RBC joins the show to talk about why content is key to getting the attention you deserve.
To connect with Avi Arya
LinkedIn - https://www.linkedin.com/in/avijitarya/
Instagram- https://www.instagram.com/askaviarya/
Avi has a free online workshop on MICRO VIDEO MASTERY on Mondays and Thursdays every week. More than 500 people attend it from all around the world.
Register Now - http://www.microvideomastery.com/
Avi's website – https://www.askaviarya.com/
Avi Arya is the owner of an award-winning ultra-niche agency of 225+ people which I grew from scratch in last 10 years and never asked for a single penny from any investor.
Want to know how? Visit - http://internetmoguls.com/
To chat with Tony Chapman
Web: https://chatterthatmatters.ca
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
RBC
Shelagh McGrogan - https://www.linkedin.com/in/shelaghmcgrogan/?miniProfileUrn=urn%3Ali%3Afs_miniProfile%3AACoAAAAZ6XoBvvU6xGAtqPY2xiRkPstYPAjAvcY
Discover and Learn RBC - https://discover.rbcroyalbank.com
RBC - https://www.rbc.com
RBC - Canadian Woman Entrepreneur Awards - https://discover.rbcroyalbank.com/rbc-canadian-women-entrepreneur-awards-cwea-a-virtual-celebration-of-impact-and-achievement/
RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html
Are the #GreatResignation and the #greatreset also the greatest opportunity ever for both the employee and employer? Jacob Morgan thinks so, and his thinking attracts over 75,000 people to follow him on LinkedIn and 300,000 people to subscribe to his daily newsletter. Jacob is world-renowned for his thinking on the Future of Work.
Yes, your work.
Jacob Morgan talks about why The Great Resignation and Reset is the Great Opportunity for both employees and employers and their changing relationship. Jacob offers some powerful strategies for leaders to attract and retain talent, and in turn, what all of us must do to ensure our dreams can stay in step with our rapidly changing world.
Jacob is a trained futurist and one of the world’s leading authorities on leadership, employee experience, and leadership. Jacob speaks in front of tens of thousands of people each year, including TED Academy, one of the largest TED events in the world. Jacob is the best-selling author of four books: The Future Leader (Wiley 2020), The Employee Experience Advantage (Wiley, 2017), The Future of Work (Wiley, 2014), and The Collaborative Organization (McGraw Hill, 2012).
Alan Richardson, VP of Learning and Performance at RBC, joins the show to share his perspective and fresh insights on the changing relationship between the employee and employer and why virtual learning matters.
To reach Jacob Morgan:
Facebook: @futuristJacob
YouTube: https://www.youtube.com/user/jacobmorgan8/featured
Instagram: @JacobMorgan8
Twitter: @Jacobm
Order Jacob's new book, The Future Leader, based on interviews with over 140 CEOs and 14,000 employees
Subscribe to Jacob's newsletter: https://thefutureorganization.com/newsletter/
To chat with Tony Chapman
Web: https://chatterthatmatters.ca
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
RBC - https://www.rbc.com
RBC - Canadian Woman Entrepreneur Awards - https://discover.rbcroyalbank.com/rbc-canadian-women-entrepreneur-awards-cwea-a-virtual-celebration-of-impact-and-achievement/
RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html To reach Alan Richardson - https://www.linkedin.com/in/alan-richardson-73bb0511/
Bryan and Sarah Baeumler are parents to four children, international television stars and they own 14 businesses. One of these businesses is renovating Emerald Palms, a beachfront resort on Andros Island, the largest and least developed of the Bahamas Islands. They turned their life upside down, and financially are risking everything. What they never planned for was both a hurricane and pandemic slamming in the way of their dreams.
So how do they manage to keep it all together? If you are a fan of Sarah and Bryan Baeumler, you will appreciate how willing they are in this interview, to share personal stories about their lives. If you have had to overcome a mental health issue you will learn how Bryan overcame anxieties so severe he didn’t want to leave his home.
If you are in a business where your partner, you or both of you are involved you will get invaluable tips on how to balance your life and livelihood. If you are an entrepreneur or aspiring to be, some powerful takeaways on how to build your brand by doing right with all who matter to you. A special thanks to RBC's Small Business Team for arranging this interview. To chat with Tony Chapman
Web: https://chatterthatmatters.ca
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xC
RBC - https://www.rbc.com
RBC - Canadian Woman Entrepreneur Awards - https://discover.rbcroyalbank.com/rbc-canadian-women-entrepreneur-awards-cwea-a-virtual-celebration-of-impact-and-achievement/
RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html RBC Small Business - https://www.rbcroyalbank.com/business/index.html
The great reset or resignation, employee or life dissatisfaction, and general malaise. So many people want to make a change, try something different, but they feel it's too big of a stretch, or a dream they aren't capable of racing towards.
Andre De Grasse's dream was to play professional basketball but in his final year, the program was cancelled at his high school. On a dare from a friend, and in borrowed shoes, he signed up for a track meet. From a standing start, as he didn’t know how to use the blocks, Andre took the first steps towards racing to become the fastest man in the world and a medal winner in every Olympic competition he has entered.
Not everyone will run as fast and as far as Andre De Grasse, or stand on a podium draped in Olympic Gold. However, most can learn from how Andre goes after his dreams on and off the track, with humility, grace, will and resilience.
If you are feeling stuck on your starter blocks, or just starting out, or just love a fantastic story of conquest, you will enjoy this episode.
As an added value, Dr. Ryan Todd, CEO of headversity, joins the show to talk about the head and heart of a champion, and how we can all learn from their approach to life.
Mark Thomas, Director of Brand Marketing, at RBC talks about RBC's Training Ground and how it helps aspiring athletes chase their Olympic Dreams.
To connect with:
Andre De Grasse
Web: https://andredegrasse.com/
Andre's book: www.racewithme.ca
Instagram: https://www.instagram.com/de6rasse/
Twitter: https://twitter.com/De6rasse
Facebook: https://www.facebook.com/andredegrasse1
Linked In: https://www.linkedin.com/in/andre-de-grasse/
Andre De Grasse Agent: https://www.linkedin.com/in/brianjlevine/
Team Canada: web: https://olympic.ca/ FB https://www.facebook.com/teamcanada/ Twitter: https://twitter.com/teamcanada To chat with Tony Chapman.
Web: https://chatterthatmatters.ca
Twitter – @TonyChapman – https://twitter.com/tonychapman Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram https://www.instagram.com/chatterthatmatters/ Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
Dr. Ryan Todd Linked In - https://www.linkedin.com/in/dr-ryan-todd-headversity/
Headversity - www.headversity.com
Mark Thomas - RBC - https://www.linkedin.com/in/mark-j-thomas/
RBC - https://www.rbc.com
RBC Olympic Sponsorship: https://www.rbc.com/community-social-impact/athletes/olympic-sponsorship.html
IG @RBCTrainingGround
How do you feel? I find myself feeling anxious at times, thinking more about my state of mind and body, my immune system and my mortality. I guess it's part of growing older but it's been fuelled by this barrage of pandemic news, and after being trapped, I realize there is so much more I need and want to do.
Shaun Francis joins me on Chatter that Matters to chat about his book Eat, Move, Think, the path to a Healthier, Stronger, Happier You. His vantage point is the CEO of Medcan, a world-renowned medical facility. I also ask Shaun about the future and current state of our healthcare. Can we stay in step with an ageing population?
Shaun is also the Founder of True Patriot Love which is a foundation that supports those who serve or have served in the military, and their families. Shaun has co-led expeditions with injured soldiers and civilians to the far corners of the globe, to raise awareness and funds.
It's an episode packed with great advice on making your health a matter of choice versus chance.
Amy Deacon, one of my 'go-to' experts on mental wellness joins me to offer her perspectives on how to cope with the anxieties of keeping healthy when your world turns upside. down.
To chat with Shaun Francis:
@shauncfrancis on Twitter and Instagram
@medcanlivewell on Twitter and Instagram Medcan (medcan.com) Eat Move Think podcast at eatmovethinkpodcast.com.
True Patriot Love - https://truepatriotlove.com
Amy Deacon linkedin.com/in/amy-deacon-3b14147a Website: amydeaconcounselling.com To chat with Tony Chapman
Web: https://chatterthatmatters.ca
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xC
RBC - https://www.rbc.com
RBC - Canadian Woman Entrepreneur Awards - https://discover.rbcroyalbank.com/rbc-canadian-women-entrepreneur-awards-cwea-a-virtual-celebration-of-impact-and-achievement/
RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html RBC - Rexall - https://www.rbcroyalbank.com/rexall/
John Stackhouse says there is a way but with a price tag of $2 trillion. I ask if there is a will?
I begin my podcast by sharing my near-death experience as a child, and then my observations from interviewing others who have knocked at death’s doorstep, but through some combination of intervention, science or will have fought their way back. In doing so they return with a stronger appreciation of their fragility and mortality. They treasure life and often dedicate theirs to making our planet a better place.
I then ask the essential question. Will the human race have to knock on death's doorstep to appreciate the fragility of our planet before taking the necessary steps to fight climate change?
John Stackhouse is the Senior VP of RBC, in the Office of the President. John leads RBC’s research on economic, technological and social change. After a year of extensive research, RBC has published a paper titled: The $2 trillion dollar transition. Canada’s road to net zero.
We discuss what this road means across six aspects of our economy. Electricity, Oil and Gas, Buildings, Transportation, Agriculture and Heavy Industry, and what will be required by Governments, the Private Sector and each of us.
Every aspect of our economy can not only travel on Canada’s road to net zero, but we can also unleash an economic renaissance populated with purpose and purposeful jobs.
To chat with John Stackhouse:
Linked In - https://ca.linkedin.com/in/john-stackhouse-a113419 Twitter: @StackhouseJohn To chat with Tony Chapman
Web: https://chatterthatmatters.ca
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xC
RBC - https://www.rbc.com
RBC - Canadian Woman Entrepreneur Awards - https://discover.rbcroyalbank.com/rbc-canadian-women-entrepreneur-awards-cwea-a-virtual-celebration-of-impact-and-achievement/
RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html RBC $2 Trillion Transition. Road to Net-Zero. https://thoughtleadership.rbc.com/the-2-trillion-transition/
When opportunity knocks, Erica Rocks.
This episode has great insights for all who are facing a career path that will veer in many directions. Erica Ehm is a Host, Creator, Speaker, Innovator, and Disruptor who, for three decades, has captured and commanded all media, including radio, television, movies, music publishing, books, while being a pioneer in influencer and digital marketing. Erica is the co-founder of the Inside>Out Initiative to MePower teens worldwide to learn, live and work from the inside out.
Erica shares her incredible life story, including interviewing Kurt Cobain, and the lessons she learned along her way.
Nadine Renaud-Tinker, President, Quebec Headquarters of RBC joins me to chat about what RBC is doing to support woman entrepreneurs.
To chat with Erica Ehm
Linkedin: https://www.linkedin.com/in/ericaehm/
Twitter: @EricaEhm
Instagram: @EricaEhm
Facebook: https://www.facebook.com/EricaEhmIsHere
To chat with Tony Chapman
Web: https://chatterthatmatters.ca
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xC
RBC - https://www.rbc.com
RBC - Canadian Woman Entrepreneur Awards - https://discover.rbcroyalbank.com/rbc-canadian-women-entrepreneur-awards-cwea-a-virtual-celebration-of-impact-and-achievement/
RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html Nadine Renaud-Tinker - linkedin.com/in/nadine-renaud-tinker-emba-57b91837
'A love story through sickness and success'
I begin the show by telling you that I am a romantic, and in the cinema, I am swept up in a great love story and in real life, I am mesmerized. Today’s episode is a wonderful and true love story and one that includes a Lion Tamer, a Circus Acrobat, a near-death experience involving hepatitis and morphine, the horrific disease MS, a Naked Monk, and a love affair where two lost souls come together to not only help and heal each other but to extend their love and learning to the planet. In listening you will get some invaluable lessons on how to approach your life to be more mindful and happy. Thank you, Caroline Courey and Stephen Schettini for sharing your story and the lessons you have learned along the way.
And to my listeners, if you are looking for a Life Coach reach out to Caroline or a World-Renowned Mindfulness Teacher to connect with Stephen. They are wonderful, adored by their clients, and you will be supporting their wonderful family business. (Their Links are below)
At
At the end of the show, I ask Don Ludlow from RBC to share what they are doing to support family businesses across Canada.
To connect with Caroline Courey: https://www.linkedin.com/in/caroline-courey-b6a2541a/?originalSubdomain=ca
To connect with Stephen Schettini - https://schettini.com
Stephen's Blog: https://schettini.com/category/mindfulness/
To chat with Tony Chapman.
Web: https://chatterthatmatters.ca
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram https://www.instagram.com/chatterthatmatters/ Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
To chat with Don Ludlow: https://www.linkedin.com/in/don-ludlow-38b6801/
RBC - https://www.rbc.com
RBC Small Business Navigator:
https://www.rbcroyalbank.com/business/small-business-navigator/index.html
RBC Upskill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html
RBC Business Banking - https://www.rbcroyalbank.com/business/index.html
While others run away from bricks and mortar retail, Doug Putman races in. What began as a single fruit stand in his teens, now bears billions of dollars in sales.
Today Doug Putman owns HMV in Canada and the United Kingdom, Toys"R"Us and Babies R Us in Canada, FYE - For Your Entertainment in the USA, T. Kettle in Canada, Sunrise Records and he is only 37 years old.
This is his incredible story and within, Doug offers so many lessons and my standing ovation for believing in retail and all `the energy and jobs it provides to the community and economy.
So how did Doug accomplish so much in under 20 years?
1)His first retail venture was owning a Fruit Stand, which he quickly scaled to five. Learn the lessons he learned about cash flow, perishable fruit, and why hiring friends isn't always the answer.
2)His next big move was dropping out of first-year University as this wasn't his path. Doug joined his family's small collectible business as a warehouse helper making minimum wage.
3)Doug moved into sales, honed his ability to evaluate risk and reward, and his family let him try ideas and fail.
4)One day, an opportunity came from his top customer, Sunrise Records, and an owner that was retiring. That opportunity changed his life. Doug went from being their supplier to becoming their owner.
5)Today, Doug Putman is proving that retail is viable in Canada, United Kingdom and the USA, if you execute according to the lessons he has learned, and willingly shares.
Please share with entrepreneurs, small business owners, those who aspire to be in charge of their own destiny and all who love retail.
To chat with Doug Putman:
Linked In: linkedin.com/in/doug-putman
HMV: https://www.hmv.com
FYE: https://www.fye.com
Toys R Us Canada: https://www.toysrus.ca
Sunrise Records: https://www.facebook.com/sunriserecords/
To chat with Tony Chapman.
Web: https://chatterthatmatters.ca
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram https://www.instagram.com/chatterthatmatters/ Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
RBC - https://www.rbc.com
RBC Small Business Navigator:
https://www.rbcroyalbank.com/business/small-business-navigator/index.html
RBC Upskill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html
RBC Business Banking - https://www.rbcroyalbank.com/business/index.html
We all know Arlene Dickinson as the Matriarch of the Dragon's Den, a best-selling author, and an acclaimed entrepreneur and investor in Canada's new economy. But did you know at 31, Arlene was a single Mom, with only a high school education and no means of how to feed her family? Did you know that she was an immigrant, an introvert and that she grew up in a dysfunctional home and in her teens, Arlene escaped to books as she felt she never fit in?
In this episode, Arlene openly shares her story of overcoming her circumstances, including mental health challenges in her forties, to become one of our country's most respected and admired leaders. This is Arlene's remarkable and inspiring story packed with insights on persuasion, resilience and going all-in.
Hurriya Burney, Vice President Commercial for RBC joins my show again, and this time to talk about Arlene and their shared commitment to supporting women-led businesses in Canada.
To chat with Arlene Dickinson
Twitter: @ArleneDickinson
Facebook: https://www.facebook.com/dickinsonarlene
Instagram: https://www.instagram.com/arlenedickinson/
Arlene's Books: https://arlenedickinson.com/books/
To chat with Tony Chapman
Web: https://chatterthatmatters.ca
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xC
RBC - https://www.rbc.com
RBC - Canadian Woman Entrepreneur Awards - https://discover.rbcroyalbank.com/rbc-canadian-women-entrepreneur-awards-cwea-a-virtual-celebration-of-impact-and-achievement/
RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html To chat with Hurriya Burney - https://www.linkedin.com/in/hburney/
If you LOVE Music, Pop Culture, and you are interested in the creative process and what it takes to collaborate with some of the world's top musical artists, then turn up the volume on this episode that features some incredible music, and the stories behind the songs.
Alice Cooper calls Bob Ezrin his 'George Martin', referencing the legendary Beatles producer. Some of the biggest hits from artists like Aerosmith, Kiss, Pink Floyd, Taylor Swift, Hanoi Rocks, Lou Reed, Peter Gabriel, Deep Purple, Andrea Bocelli and David Gilmour happened through Bob Ezrin's producing, arranging and songwriting.
Bob shares some incredible 'behind the notes' stories on how he collaborated with these artists. He shares the work he is most proud about, and even sings his favourite song. Bob also talks about how he is turning his talents towards tackling climate change and working with Melanie Doane on her USchool to ensure that Music remains part of the school curriculum.
From RBC X music, Jeff Lindsay returns to Chatter that Matters to talk about why great talent deserves an audience.
Bob Ezrin - Canadian Music Hall of Fame - https://canadianmusichalloffame.ca/inductee/bob-ezrin/
Bob Ezrin - Luminato Festival - https://luminatofestival.com/artists/bob-ezrin/
The musical genius of Bob Ezrin - https://vinylwritermusic.com/the-endless-river-the-musical-genius-of-bob-ezrin/
To chat with Tony Chapman.
Web: https://chatterthatmatters.ca
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
RBC - https://www.rbc.com
RBCX Music -https://www.rbc.com/dms/enterprise/music/all14-all-or.html
Jeff Lindsay - https://ca.linkedin.com/in/jeffreyalindsay
RBC - Canadian Woman Entrepreneur Awards - https://discover.rbcroyalbank.com/rbc-canadian-women-entrepreneur-awards-cwea-a-virtual-celebration-of-impact-and-achievement/
RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html
We've all heard the expression being in the right place at the right time when opportunity knocks, but what about the wrong place, at the wrong time when tragedy hits and takes away all that you know.
April 6, 2018, began as an ordinary day for Kaleb Dahlgren. He was on a bus with his Humboldt Broncos teammates heading to a must-win playoff game. A second later, and hockey outcomes no longer matters. On a clear and sunny day, a driver, commanding a semi-trailer truck at 100 km an hour, failed to yield at a flashing stop sign and smashed into their bus. Sixteen people died, and thirteen were injured.
Four days after the accident, suffering trauma to his body and brain that doctors said was devastating and permanently damaging, Kaleb woke up in the hospital. He had no recollection of the accident, and it took him several days to comprehend that he was alive while others were dead.
Kaleb Dahlgren is the story of the human spirit soaring at an unfathomable level. Kaleb must come to terms with Survivor's Guilt, defy and overcome the many sentences pronounced by medical experts, and choose what to do with his new lease on life. As you will soon hear, author, speaker and motivator, Kaleb Dahlgren chooses wisely, and for the better of humanity.
The brilliant Amy Deacon, a social worker therapist, joins the show to talk about the mindset required to survive sudden tragedy.
To chat with Kaleb Dahlgren
Twitter @kalebdahlgren - https://twitter.com/kalebdahlgren?lang=en
Instagram @kalebdahlgren - https://www.instagram.com/kalebdahlgren/
FB - Facebook @kalebdahlgren16 - https://www.facebook.com/kalebdahlgren16
www.kalebdahlgren.com
To chat with Amy Deacon
Amy’s Profile linkedin.com/in/amy-deacon-3b14147a Website * amydeaconcounselling.com
To chat with Tony Chapman
Web: https://chatterthatmatters.ca
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xC
RBC - https://www.rbc.com
RBC - Canadian Woman Entrepreneur Awards - https://discover.rbcroyalbank.com/rbc-canadian-women-entrepreneur-awards-cwea-a-virtual-celebration-of-impact-and-achievement/
RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html
Bring some Scottie Tissues and clap like no one is watching for this real-life fairytale.
Lesra Martin, a kid who at age six goes from a middle-class life to having to survive on the violent streets of Bedford-Stuyvesant and Bushwick. At ten he starts to work to put food on his troubled family's table. Despite his regular school attendance, he remained illiterate until he was 16 years old.
So what does Lesra Martin have to do with three Canadians? And what do they all have to do with getting Rubin Hurricane Carter freed in 1985? You won’t believe it until you can hear it.
An incredible story, packed with life lessons and observations and one essential question. How many Lesra Martin’s are there out there who with a little love and encouragement could also change the world and the face of humanity.
Share this story and why the impossible is always possible.
Lesra Martin: Twitter: @LesraMartin
Lesra Martin: Linked In - https://www.linkedin.com/in/lesra-martin-1470268/
Martin and Martin Lawyers - https://www.martinlawyers.ca
University of Toronto - @UofT
Lesra Martin Changemaker Award - https://alumni.innis.utoronto.ca/wp-content/uploads/2020/10/New-award-record-Lesra-Martin-Student-Changemaker-Award.pdf
To chat with Tony Chapman
Web: https://chatterthatmatters.ca
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xC
RBC - https://www.rbc.com
RBC - Canadian Woman Entrepreneur Awards - https://discover.rbcroyalbank.com/rbc-canadian-women-entrepreneur-awards-cwea-a-virtual-celebration-of-impact-and-achievement/
RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html
The morning of 9/11 began as an ordinary day. I was first in the door at Capital C, the agency. I put a pot of coffee on and began to organize my schedule. My office was right by the front door and I enjoyed the morning banter with the amazing team that worked there, as they made their way in. And then my life and all who remember day changed, and forever.
At 8:46 am on September 11, 2001, American Airlines Flight 11 flew into the North Tower of the World Trade Center. Seventeen minutes later, at 9:03, the World Trade Center's South Tower was hit by United Airlines Flight 175. In total, 19 militants associated with the Islamic extremist group al Qaeda hijacked four airplanes and carried out suicide attacks against targets in the United States. We huddled around the television in the boardroom to come to terms with an attack on North American soil.
Today, on this special edition of Chatter that Matters, my special guest is Kevin Newman. He is one of North American’s most respected anchors, investigative reporters and documentary producers. Fresh from his own tour of duty anchoring the World News in the United States and being part of Good Morning America, Kevin had returned to Canada to launch a national news program for Global at the dinner hour. It was to be more friendly and accessible news, until a few days into his assignment Kevin had to take the anchors chair for 16 hours and quarterback the information and speculation that followed. Kevin takes us back to that day, and the twenty years of chaos and disruption that has followed. He talks about the price journalists pay to absorb the news, and how the pursuit of a career can also overpower the importance of family.
Kevin pulls no punches in calling out how the Canadian Government completely abandoned the Afghans that kept our soldiers and journalists alive.
I then bring back Armin Huska, from RBC to talk about the role brands and corporations must play in keeping journalism alive.
Kevin Newman: LI - https://ca.linkedin.com/in/jkevinnewman
To chat with Tony Chapman
Web: https://chatterthatmatters.ca
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xC
RBC - https://www.rbc.com
RBC - Canadian Woman Entrepreneur Awards - https://discover.rbcroyalbank.com/rbc-canadian-women-entrepreneur-awards-cwea-a-virtual-celebration-of-impact-and-achievement/
RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html
Salah Bachir makes every moment matter. Salah is a philanthropist, a patron of the arts, a gifted entrepreneur and a Chancellor of OCAD, a renowned learning institution for Art and Design. Salah's life experiences are as lavish and eclectic as his art collection, a body of work that almost any museum would covet. He once wrapped Christmas gifts in Andy Warhol sketches, before Andy was 'Andy. Only one survived and that sketch is now worth over $100,000. I have known Salah for years, and I consider him an old soul, a wizard of mastering complexity, armed with a twinkle in his eye, a purposeful stride. Salah listens generously and responds intelligently. Born in Lebanon, Salah Bachir immigrated to Canada at age 10. Salah learned English watching Batman, and began his lifelong pursuits of activism and philanthropy by launching a grape boycott at his local grocery store, where he raised $150 in support of Caesar Chavez and farmworkers. Salah learned an essential lesson from Chavez that day of the importance of personalizing the ask to make giving matter. This lesson has enabled Salah to has raised hundreds of millions of dollars for causes and charities that include the LGBTQ community, healthcare, and the arts. Salah is an incredible story of an immigrant who built a media empire, who hung with Andy Warhol, Elizabeth Taylor, and so many more, and who realizes, since a young kid, that life isn't for the taking, it's for the giving. Jacquie Sestito, Director of Brand Marketing for RBC joins the show to talk about why art matters and what we can all do to support Canadian artists. Salah Bachir Linked In - https://www.linkedin.com/in/salah-bachir-c-m-o-ont-710b676/ IG - pasha_bachir FB - Salah Bachir To chat with Tony Chapman
Web: https://chatterthatmatters.ca
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xC
Jacquie Sestito - https://www.linkedin.com/in/jacquelinesestito/
RBC - https://www.rbc.com
RBC - Canadian Woman Entrepreneur Awards - https://discover.rbcroyalbank.com/rbc-canadian-women-entrepreneur-awards-cwea-a-virtual-celebration-of-impact-and-achievement/
RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html C
Terry O'Reilly is the host of Under the Influence, one of the most popular radio shows and podcasts on the planet. Terry gives the public a rare backstage pass into the world of advertising, pop culture and human nature. Today I turn the tables to get a rare backstage pass into the life of Terry O'Reilly. The advice he offers you is a masterclass in getting the attention your career and ideas deserve. Here are Terry's opening thoughts.
'You see the study of human nature is the business of marketers. Our job, our skill is to understand the concept of desire. Now I am an Ad Man. My job is to get my client's products in the path of that desire. Now the ultimate goal, the holy grail, the pot of gold in my business is to create the easiest smoothest, most velvety, most speed bump-free path to that sale.'
The best way I can describe Terry is to borrow from another great Ad Man, Rob Siltanen, responsible for one of the most iconic advertisements for the past 30 years, who wrote a commercial for Apple that began like this. 'Here's to the crazy ones. The misfits. The rebels. The troublemakers. The round pegs in the square holes. The ones who see things differently.’
Rob could also have written this ad to describe Terry O'Reilly who sees things differently. Terry has won multiple global awards for his work as a copywriter. Terry could have made that his career but he saw and acted on an unmet need in the marketplace, and became a wildly successful entrepreneur building Pirate Radio into a home where radio creativity could flourish. And today Terry is an acclaimed speaker, best-selling author and world-class host. To round out the show, Caroline Paxton, Vice President of Media and Strategic Initiatives at RBC, returns to my show. Today Caroline talks about fostering creativity in the workplace.
Terry O'Reilly's Links
Linked In - https://www.linkedin.com/in/terry-o-reilly-5641a63/
Twitter -@terryoinfluence
Websites
- terryoreilly.ca (Personal Website)
- cbc.ca/undertheinfluence (Company Website)
- apostrophepodcasts.ca (Company Website)
To chat with Tony Chapman
Web: https://chatterthatmatters.ca
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xC
RBC - https://www.rbc.com
RBC - Canadian Woman Entrepreneur Awards - https://discover.rbcroyalbank.com/rbc-canadian-women-entrepreneur-awards-cwea-a-virtual-celebration-of-impact-and-achievement/
RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html C
The Walt Disney Company should turn Zahra Al-Hazari's story into an animated story to inspire children and a full feature film to inspire all of us. Zahra is one of our country's most successful entrepreneurs, but her path to finding purpose, happiness, and success is one few have travelled. A refugee, an immigrant, and a journey of resilience, reinvention and fortitude.
Zahra is treating life not as a dress rehearsal but as one worth living. A speaker, philanthropist, UN Ambassador, Top 25 Immigrants to Canada and an inspiration to women around the world. Zahra’s latest venture is Skillit, an experiential marketplace for skills that creates social learning experiences through fun, memory-making events.
Zahra chats about her journey, her book 'What it Takes' and the importance of failure, the impact of positivity and the advantages that can emerge when you embrace your differences. Her story is powerful and inspirational. Catherine Court, Director, Marketing: Newcomer Segment at RBC, joins the show to talk about why immigration matters to our culture and economy.
https://www.speakers.ca/speakers/zahra-al-harazi/
https://www.harpercollins.ca/author/cr-186612/zahra-al-harazi/
https://twitter.com/zahrasays?lang=en
https://www.instagram.com/zahrasays/?hl=en
https://www.linkedin.com/in/zahra-alharazi-schmidt-a719b627?trk=public_profile_browsemap_profile-result-card_result-card_full-click&originalSubdomain=ca
To chat with Tony Chapman
Web: https://chatterthatmatters.ca
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xC
RBC - https://www.rbc.com
RBC - Canadian Woman Entrepreneur Awards - https://discover.rbcroyalbank.com/rbc-canadian-women-entrepreneur-awards-cwea-a-virtual-celebration-of-impact-and-achievement/
RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html Catherine Court - https://www.linkedin.com/in/catherine-court-0b492052/?originalSubdomain=ca
Future proof your career and business. Will your be able to march in step or even step ahead of disruption?
When it comes to your questions about leadership, talent, culture and most importantly the future of your work, people turn to Steve Cadigan. Steve has been at the forefront of global talent strategy and company culture for the past 30 years. Most famous for scaling Linkedin from 400 to 4000 in 3.5 years, Steve also led the development of LI’s legendary company culture and was at the helm of the Talent function for its period of the highest growth and through their IPO.
Having worked in 5 different industries and 3 different countries while also leading dozens of acquisition integrations all over the world, Steve has built unparalleled expertise in helping leaders and organizations build winning talent solutions to compete in an increasingly complex digital economy. Steve joins me this week to share his thoughts and to talk about his latest book, Workquake: Embracing the Aftershocks of COVID-19 to Create a Beter Model of Working, is launching as this podcast airs.
Three of the lessons you will learn from my chat with Steve Cadigan.
1)Putting the person back into your brand personality. How to be more human, and to have a higher purpose that just profit.
2)An employers promise extends beyond a paycheck, it is to make each employees more employable.
3)Tenure is giving way to fluidity. How to turn this into an opportunity for both the employee and employer.
John Stackhouse, author, thought leader and the host of the podcast Disruptors, returns to Chatter that Matters to extend the conversation and to talk about why creativity is the oxygen that breathes life into any skill. As he says ' creativity is a team sport. '
To connect with Steve Cadigan:
Linked In - https://www.linkedin.com/in/cadigan
Web - https://stevecadigan.com
Twitter - https://twitter.com/stevecadigan?lang=en
FB - https://www.facebook.com/pg/thestevecadigan/posts/
IG - https://www.instagram.com/stevecad/?hl=en
To chat with Tony Chapman
Web: https://chatterthatmatters.ca
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
To chat with John Stackhouse
Linked In - https://ca.linkedin.com/in/john-stackhouse-a113419
Bio - https://www.rbcwealthmanagement.com/ca/en/p/john-stackhouse/detail/?p=e
Twitter - @StackhouseJohn
Disruptors Podcast - https://thoughtleadership.rbc.com/rbc-disruptors/
RBC - https://www.rbc.com
RBC - Canadian Woman Entrepreneur Awards - https://discover.rbcroyalbank.com/rbc-canadian-women-entrepreneur-awards-cwea-a-virtual-celebration-of-impact-and-achievement/
RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html
What often matters most to us and how we think, feel and behave, are the numbers. We look to weather reports to determine our activities, a scale to motivate a diet, a report card to seek a tutor and housing prices, walking scores, and crime rates to identify desirable neighbourhoods. Polls shape how we vote and policyholders, strategists, decision-makers and entrepreneurs seek the truth through strength in numbers.
Numbers matter and John Dick and his company Civic Science are challenging the status quo to source, interpret and provide fresh and relevant intelligence on now and how it will influence tomorrow.
After interviewing John, I see him as a rebel, not in a placard carrying, chain myself to a fence kind of way, but through his approach to data collection, entrepreneurship and even life. John pens a Saturday newsletter that is one of the most popular in America. He shares our sentiment and our actions, with his own brand of irreverence and humour. And by night John is also the lead singer in a hard rock cover band called Moscow Mule.
John Dick shares the best and worst of number gathering, why we should pay attention to the big social engines. John also provides incredible insights on what it takes to be an extraordinary entrepreneur.
Craig Cameron, Director of Client Experience and Insights for RBC, joins the show to talk about how brands use data to shape their products and services.
John Dick Linked In - https://www.linkedin.com/in/johndick/
Moscow Mule - https://www.moscowmuleband.com
Web: civicscienceinc.com
Blog: blog.civicscience.com
Twitter: twitter.com/civicscience
Twitter: twitter.com/jdcivicscience
To chat with Tony Chapman.
Web: https://chatterthatmatters.ca
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
RBC - https://www.rbc.com
RBC Emerging Artists Project - https://www.rbc.com/community-social-impact/emerging-artists-project.html
RBCX Music - https://www.rbc.com/dms/enterprise/music/all14-all-or.html
Craig Cameron - https://www.linkedin.com/in/craig-cameron-4a6242b6/
Feel good Friday. Esie Mensah is my guest this week on Chatter that Matters. Her art, her attitude, her approach to life and her ability to tell stories are truly extraordinary. Esie's passion is dance, but she was often turned down because she was too black, even compared to other dancers of colour. She chose to become too good to turn down. This confidence and commitment to her capabilities led her to develop her own dance style - Afro-Fusion which caught the attention and then collaboration with artists like Drake, Rihanna and Arcade Fire, and major brands and art festivals.
Esie Mensah then went from collaboration to her own content creation and in doing so realized that she had an ability to not only move audiences but to move society.
Esie Mensah is an award-winning, multifaceted and extraordinary artist, and one who proves that ordinary can become extraordinary by following their dreams and passions.
A powerful and inspirational story.
Stephanie Lupinacci from RBC joins the show to talk about what they are doing to help emerging artists find the audience they deserve.To connect with Esie:
Instagram: https://www.instagram.com/esiemensah/ Twitter: https://twitter.com/EsieMensah Youtube: https://www.youtube.com/user/EsieAKACraige Facebook: https://www.facebook.com/esiemensahtheartist To chat with Tony:
To chat with Tony Chapman.
Web: https://chatterthatmatters.ca
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
RBC - https://www.rbc.com
RBC Emerging Artists Project - https://www.rbc.com/community-social-impact/emerging-artists-project.html
RBCX Music - https://www.rbc.com/dms/enterprise/music/all14-all-or.html
Stephanie Lupinacci
Linked In - https://www.linkedin.com/in/stephanie-lupinacci-a1aa6a37/
Twitter - https://twitter.com/Steph_Lupinacci
Tragedy to Triumph and the inspirational lessons in between. Born to a teenage drug addict, abused as a child, and raped at fourteen would stop most in their tracks if not derail you for life but not Victoria Pelletier. Her story is one of being unstoppable, of seizing opportunity wherever and whenever it presented itself. Victoria's mantra is #noexcuses. Victoria became a retail store manager in her mid-teens and was offered her first Executive Leadership Position by her early twenties.
Victoria's career trajectory includes leading Diversity and Inclusion initiatives for some of the world's top organizations. Victoria is a mother, a proud supporter of the LGBTQ community, author, speaker and frequent contributor to the conversation on diversity, and leadership on television, print and social media.
Victoria shares her triumph to tragedy story while offering us many powerful lessons in life on how to be unstoppable. How to be bold and to break out of your comfort zone.
Diversity makes us better.
Never accept the status quo.
Women need to negotiate work like they negotiate life.
Where there is conviction, there is capacity.
Outsource the things that don't bring you joy.
Be yourself and celebrate your inner misfit.
Hire people who aren't you. Vicki Saunders - the Founder of SheEO also joins the program to talk about how women entrepreneurs, with the right support, are unstoppable. To chat with Victoria Pelletier
LinkedIn: https://www.linkedin.com/in/victoriapelletier/ Twitter: https://twitter.com/PelletierV29 Instagram: https://www.instagram.com/victoria\_pelletier\_unstoppable/ Website: https://victoria-pelletier.com/ Facebook: https://www.facebook.com/Victoria.Pelletier.Speaker To chat with Vicki Saunders
LinkedIn - https://www.linkedin.com/in/vsaunders/
Twitter - https://twitter.com/vickis
Blog - http://www.vickisaunders.com/blog
To chat with Tony Chapman.
Web: https://chatterthatmatters.ca
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
To chat with RBC
RBC - https://www.rbc.com
RBC - Canadian Woman Entrepreneur Awards - https://discover.rbcroyalbank.com/rbc-canadian-women-entrepreneur-awards-cwea-a-virtual-celebration-of-impact-and-achievement/
RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html
A true and moving story that will first bring tears to your eyes then joy to your heart while filling your knapsack with invaluable life lessons on impermanence, perspective, personal power, and turning your possibility into action.
Robert Pardi shouldn't be grateful, but he is. Robert grew up with a father who physically abused him. Years later, Desiree, the love of his life, passed away after battling breast cancer for eleven years. At that point, Robert lost all concepts of purpose, direction, and a reason to live. He even contemplated suicide. Then one day, Robert decided he couldn't change what happened, so he chose to focus on what could happen. Robert realized that these horrific experiences also offered him life skills in resilience, determination, imagination, flexibility, and insightfulness that he could share with others.
Today, Robert is based in Italy. He is the author of the book Chasing Life, and a world-renowned coach and inspirational speaker. Enjoy and share!
Connect with Robert Pardi
Podcast - https://www.buzzsprout.com/1531439
Linked In - https://www.linkedin.com/in/robert-pardi-63b05921/
Journeys - https://journeys.huddol.com/mentor/robert-pardi?ref=robertpardi
Web - https://www.robertpardi.com
FB - https://www.facebook.com/robert.pardi.lifecoach
IG - https://www.instagram.com/robert.pardi/
Medium - https://robertpardi.medium.com
To chat with Tony Chapman.
Web: https://chatterthatmatters.ca
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
RBC - https://www.rbc.com
Gil Moore is my guest, and I chose the word Triumph for two reasons. The first is how he approaches life as an entrepreneur and a renaissance man when it comes to education. It's also a play on words as Gil is the drummer and one of the vocalists in the band, Triumph, who broke into the USA market, but broke up at their peak when they were selling out stadiums, and their records played worldwide. We chat about Triumph's rise to fame and the reasons behind their breakup, and that alone is a great story. What makes this episode so much more is what Gil did with his life before and afterwards. He built METALWORKS, one of the top recording studios in North America, with nearly 200 Gold and Platinum record awards, and Canadian Music Week (CMW) "Studio of the Year" award for a record 17th time. In addition, METALWORKS INSTITUTE has the largest enrollment of any Ontario media arts college, with over 300 full-time students. As you will soon hear, Gil's ideas to revolutionize education, I hope, will move to the top of the policymaker's charts.
Jeff Lindsay makes a return appearance to share a story of an aspiring artist who benefited from a collaboration between METALWORKS and RBC.
Side Note and a true confession: I tried to play music: Guitar, piano, and even trumpet in school. I could read it and appreciate it; what I lacked was musicality. I couldn't feel it or channel it. This inability made me admire those who can play alone or in a group and choose music as their career. For that reason, I love rock documentaries from the first chords, and then for a very few, their talent, effort, and luck lead to selling out stadiums. How do they manage their trajectory? Who controls their destiny, the artist or the industry? Within their group, who has influence or authority over their creative process and their image? What happens after the band breaks up?
METALWORKS - https://metalworksstudios.com
METALWORKS INSTITUTE - https://metalworksinstitute.com
METALWORKS PRODUCTIONS - https://metalworksproductions.com
Twitter: https://twitter.com/metalworkssound?lang=en
Facebook: https://www.facebook.com/MetalworksStudios/
To chat with Tony Chapman.
Web: https://chatterthatmatters.ca
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
RBC - https://www.rbc.com
RBCX Music -https://www.rbc.com/dms/enterprise/music/all14-all-or.html
Jeff Lindsay - https://ca.linkedin.com/in/jeffreyalindsay
RBC - Canadian Woman Entrepreneur Awards - https://discover.rbcroyalbank.com/rbc-canadian-women-entrepreneur-awards-cwea-a-virtual-celebration-of-impact-and-achievement/
RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html
After chatting with Sandi Boucher, I realize how little I know about the Indigenous Culture and how much better I would be as a human being if I valued what they value. I suppose that is true across every culture. Imagine if we opened our minds and hearts to others and see people who are foreign to our way of life as an opportunity to enrich versus isolate ourselves. If we did we would be a better human race, with the resolve to reconcile our differences and solve the problems that even threaten our existence.
Sandi is a proud Ojibwe woman and a Seine River First Nation member in northern Ontario who knows full well the devastation of colonialism, alcoholism, and domestic violence. Sandi escaped her circumstances and today is an internationally acclaimed author, speaker, storyteller and activist. Sandi supports both sides of reconciliation by creating safe spaces, not only for Indigenous peoples but also for non-Indigenous.
Sandi draws upon the past to provide a path forward for reconciliation that you can draw upon to reconcile your differences with others, even those closest to you. It is also a path Canadians can follow to help reconcile our past, to build a better future.
Dale Sturges, Head, RBC Indigenous Financial Services joins the show to talk about the size of the Indigenous economy, how prevalent entrepreneurship is within their communities, and what is required to unlock opportunity.
Sandi Boucher to connect with or book her.
Web: https://sandiboucher.com
Twitter: https://twitter.com/SandiBoucher
FB: https://www.facebook.com/sandi.boucher/
YouTube: https://www.youtube.com/SandiBoucher
Linked In: https://www.linkedin.com/in/sandiboucher/?originalSubdomain=ca
IG: https://www.instagram.com/sandi.boucher/
To chat with Tony Chapman.
Web: https://chatterthatmatters.ca
Twitter – @TonyChapman – https://twitter.com/tonychapman Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram https://www.instagram.com/chatterthatmatters/ Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
RBC - https://www.rbc.com
Dale Sturges: https://www.linkedin.com/in/dale-sturges-7467a762/?originalSubdomain=ca
Indigenous Peoples and RBC: https://www.rbc.com/indigenous/
A chosen Journey: https://www.rbc.com/indigenous/a-chosen-journey.html
Five dollars and a dream. In 1927, a 24-year-old Hungarian named Andrew Peller sails into Halifax. He knows no English, has five dollars in his pocket, but he dreams of building a better life. For the next 34 years, Andrew proves he is a gifted entrepreneur. He makes a fortune, but a bad investment has him lose everything in his late fifties.
Andrew finds the capital and energy to rebuild when many are contemplating retirement. He bases his new business on believing that Canadians are ready to appreciate wine like they do in Europe. As it turns out, Andrew is 30 years too early with his insight, but his son and then his grandson John Peller build on his dream and create one of the most admired wine companies in the world.
John Peller shares this story of dreaming and doing, of family matters and why immigration matters. John also offers his thoughts on what Canada must do to support its agricultural sector.
And Andrew Peller’s ashes are buried in the mouth of the Halifax harbour, as he considers sailing to Canada with his five dollars and his dream, as the luckiest day of his life.
John Peller - https://www.linkedin.com/in/john-peller-8453b413/
Andrew Peller Limited - http://www.andrewpeller.com
Peller Estates Twitter - @pellervqa
To chat with Tony Chapman.
Web: https://chatterthatmatters.ca
Twitter – @TonyChapman – https://twitter.com/tonychapman Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram https://www.instagram.com/chatterthatmatters/ Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
RBC - https://www.rbc.com
RBC small business -
I don't know what you were doing at 15, but for me it was hanging out with my friends. I had dreams and ambitions but they were confined to my world, and not conquering the world.
With the Tokyo Olympics around the corner, I chat with Penny Oleksiak. Penny became the first Canadian to win four medals in the same Summer Olympic Games and Canada's youngest Olympic champion. The irony is that when she was qualifying to represent Canada, she was hoping for an alternative spot on the relay team versus having such success she became Canada's flag bearer for the closing ceremonies.
We chat about how her life changes when fame throws a blinding spotlight onto your every move. Penny opens up about all that comes with being the world's best and the mental and physical preparation required to stay there. There was a time when Penny wasn't happy with parts of her life. She credits RBC, Bianca Andreescu and Michael Phelps, for being there for her and Michael for giving her a book, The Power of Now, as a means for resetting and reframing her expectations.
Evan MacInnis, Director, Pathway and Performance Programs at Canadian Sport Centre, and RBC Training Ground, joins the show to provide us with his perspective on what it takes to own the podium.
Is Penny ready for the Tokyo Olympics?
Listen to her passion and conviction, and you be the judge.
To connect with Penny Oleksiak
Twitter @oleksiakpenny
Instagram @typicalpen
Biography https://swimswam.com/bio/penny-oleksiak/ Team Canada: web: https://olympic.ca/ FB https://www.facebook.com/teamcanada/ Twitter: https://twitter.com/teamcanada IG: https://www.instagram.com/teamcanada/ Swimming: https://www.swimming.ca/en/national-teams/ Bianca Andreescu Twitter: https://twitter.com/Bandreescu\_ IG: https://www.instagram.com/biancaandreescu\_/ Michael Phelps: Web: https://us.michaelphelps.com Twitter: https://twitter.com/MichaelPhelps To chat with Evan MacInnis
Linked In- https://www.linkedin.com/in/evan-macinnis-99156021/
Twitter: https://twitter.com/evanmacinnis?lang=en
The Power of Now - https://www.chapters.indigo.ca/en-ca/books/the-power-of-now-a/9781577314806-item.html
Eckhart Tollle Author:
Web - https://eckharttolle.com
Twitter - https://twitter.com/EckhartTolle
To chat with Tony Chapman.
Web: https://chatterthatmatters.ca
Twitter – @TonyChapman – https://twitter.com/tonychapman Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram https://www.instagram.com/chatterthatmatters/ Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
RBC - https://www.rbc.com
RBC Olympic Sponsorship: https://www.rbc.com/community-social-impact/athletes/olympic-sponsorship.html
IG @RBCTrainingGround
Drinking from a firehose is how to describe my interview with Bob Lefsetz. Bob has been labelled a music guru and critic but I see him more as a cultural anthropologist who studies this intersection between music, culture, life, technology and era. Bob Lefsetz authors the Lefsetz Letters. I am a fan of how he thinks and writes so on a lark I sent him an email inviting him on the show. The way Bob Lefsetz breaks down the decades from the fifties to the present is must-listen content. This episode also covers his personal story, his personal battles with artists including Taylor Swift who wrote the song Mean as a counter to the scathing review he gave her for her Grammy Performance.
I present Bob Lefsetz. Beholden to no one, razor-sharp, unapologetic, unabashed and unafraid.
Visit Lefsetz archive: http://lefsetz.com/wordpress/
Twitter: http://www.twitter.com/lefsetz
Listen to Bob's podcast:
IHeart: https://ihr.fm/2Gi5PFj
Apple: https://apple.co/2ndmpvp
http://www.twitter.com/lefsetz
-
Subscribe to the LefsetzLetter,
http://www.lefsetz.com/lists/?p=subscribe&id=1
To chat with Tony Chapman.
Web: https://chatterthatmatters.ca
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
RBC - https://www.rbc.com
RBC X Music
https://www.rbc.com/dms/enterprise/music/all14-all-or.html
Instagram: https://www.instagram.com/rbcxmusic/
RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html
Is social media a weapon of mass destruction? Is it undermining democracy, pulling people to the fringe, fueling hatred and torching the middle ground? Is conventional media any different? Is there any trust left in the news we digest and the stories that populate our feed?
There is no one better to answer these questions than Kirstine Stewart, one of the most influential individuals in media. Kirstine is Canadian, brilliant, a high achiever with a career earned through extraordinary accomplishments. Today Kirstine is Head of the Future of Media at the World Economic Forum. With that position, she has the owners and leaders of all world's leading media organizations on her speed dial.
In this episode, Kirstine also shares her life's story and the lessons she has learned as the Former VP @Twitter US, where she had to onboard then Presidential Candidate Donald Trump. In Canada, Kirstine was the Founding GM of Twitter Canada. Exec VP and Head of CBC, CBC Newsworld, Head of International Hallmark Channels, Alliance Atlantis Lifestyle Channels, President Paragon International. Kirstine is the author of the best-selling Business Leadership Book "Our Turn. Her take on mentorship and her position on imposters syndrome alone is refreshing and of immense value.
Armin Huska, Global Head of Media and Agencies at RBC, joins me to discuss the future of Canadian media, why not to drink the kool-aid of social media platforms, and why journalism matters.
Twitter: https://twitter.com/kirstinestewart
Linked In: https://twitter.com/kirstinestewart
Kirstine's bestselling book: Our Turn - https://www.chapters.indigo.ca/en-ca/books/our-turn/9780345814647-item.html
To chat with Tony Chapman.
Web: https://chatterthatmatters.ca
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
RBC - https://www.rbc.com
RBC - Canadian Woman Entrepreneur Awards - https://discover.rbcroyalbank.com/rbc-canadian-women-entrepreneur-awards-cwea-a-virtual-celebration-of-impact-and-achievement/
RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html
In my retrospective show, the microphone is turned, and David Trafford joins me as the host. Dave asks me about the original intent of the show, my favourite characters, some special moments and the lessons learned. In 15 months we have produced a podcast every week, a prime time radio show, and weekend radio show since last fall, with commitments in place to continue throughout 2021.
All of this is possible because of the unwavering support of RBC. They have provided me with guidance, experts, encouragement and ideas for growing my audience on top of the dollars need to produce and distribute the show. Thank you.
I wasn't sure how my radio audience would react to Mark Brand. It turns out they loved him. Mark's background includes drugs, alcohol, nights on the street, and because of all he is unapologetic, unabashed, and unforgiving. Mark is a force of human nature and the founder of Better Life Foundation. He uses capitalism and being a restaurant operator as his platform to arm himself as a justice warrior. His innovative approach to breathing life into struggling neighbourhoods is being studied and adopted by the United Nations. Mark is a great interview, and his life lessons teach us that our path forward must be lit by a North Star that extends beyond profit.
Mark Brand
@mark.brand on IG @therealmarkbrand on Twitch & TIKTOK To chat with Tony Chapman.
Web: https://chatterthatmatters.ca
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
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Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
Restaurants Canada - https://www.restaurantscanada.org
Vancouver - https://vancouver.ca
Small Business BC - https://smallbusinessbc.ca
RBC - https://www.rbc.com
RBC - Canadian Woman Entrepreneur Awards - https://discover.rbcroyalbank.com/rbc-canadian-women-entrepreneur-awards-cwea-a-virtual-celebration-of-impact-and-achievement/
RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html
Joe Pine, one of the thought leaders of modern-day capitalism offers fresh thinking on how you lead, market, sell, teach, engage and create memories that last a lifetime, through experiences that matter.
In 1999 by Joe Pine and Jim Gilmour published the Experience Economy, Work is Theatre, and Every Business is a Stage. Today it is considered one of the top 100 business books of all time. This book changed my life, and what Joe Pine shares with you today about his new thinking might change how you approach engaging and persuading all the stakeholders who matter to you.
I was seven years into building my new agency, Capital C, and we struggled with why we mattered. After reading their book, I bought into their thesis that the next economic progression is the experience economy. That value and being valued was through the experiences you offered, not the products or services you sold. I realized that our future as an agency would be to create experiences where consumers could engage with our client's brands in-store or in the marketplace. Six years later, we won Agency of the Year.
In this episode, Joe Pine talks about the key findings from his new book including our move online and the use of technology. Joe shares his recipe for creating experiences that create value for you and are valued by following the four 'E's - education, entertainment, esthetics, and escape.
Michael McCain is an incredible human being, and a dear friend. I admire Michael as a father, philanthropist, passionate Canadian, and one of our most respected leaders. Michael has, what I believe, is the answer to the future of capitalism. A sharp and relentless focus on shared values where every stakeholder, including Planet Earth, has a seat at the table, versus shareholder value where one wins over the other. An organization that is driven by a higher purpose than profit. This isn’t a mission statement, tucked behind framed glass, this is a path that the entire company he leads, Maple Leaf Foods is racing on. To date Maple Leaf is the first major food company to be carbon neutral, targeting e a 50% reduction in waste by 2025, and their end game is to become the most sustainable protein company on Planet Earth.
In this podcast, we learn about Michael’s life story, the incredible bond he had with his Father, the darkest moment in his career where 23 people lost their lives because of a listeria outbreak in his plant. You will also hear how Michael fearlessly called out then President Trump for his reckless acts, and being a narcissist, and so much more.
I would also encourage you to share the podcast with any young adults as the many lessons Michael shares apply as much to them, as to you.
John Stackhouse, the former Editor and Chief of the Globe and Mail, and today an SVP in the Office of the CEO of RBC, best-selling author and the host of one of my favourite podcasts, the Disruptors, joins me to talk about Michael's unique capabilities and to share his thoughts on capitalism and leadership.
Michael McCain - https://twitter.com/MichaelHMcCain
Maple Leaf Foods @MapleLeafFoods
Maple Leaf foods https://www.mapleleaffoods.com/
John Stackhouse - @stackhousejohn
Disruptors Podcast - https://thoughtleadership.rbc.com/rbc-disruptors/
To chat with Tony Chapman.
Web: https://chatterthatmatters.ca
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
RBC - https://www.rbc.com
RBC Check In - https://www.rbcroyalbank.com/dms/campaign/checkin/index.html
RBC - Canadian Woman Entrepreneur Awards - https://discover.rbcroyalbank.com/rbc-canadian-women-entrepreneur-awards-cwea-a-virtual-celebration-of-impact-and-achievement/
RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html
Today, in honour of Mothers Day, I am putting all women on a pedestal for everything you do to nurture, protect, mentor, care, lead, create and contribute to a better world. I begin by first talking about my Mom, who left us over thirty years ago, but whose examples and character I still lead my life with. My first guest is an extraordinary human being. Michelle DiEmanuele is the President and CEO of Trillium Health Partners, one of North America's leading and respected community-based acute care facilities. Michelle shares stories from her incredible career, the lessons she had learned along the way, and how she finds balance in life. Michelle also takes us to the front line of healthcare and the heroic effort that is happening every minute to keep patients alive and all of us safe. We then look at the future of healthcare, and Canada’s role in delivering what often appears to be opposing forces - to give us the healthcare we need and deserve and at a price we can afford. I then chat with a dear friend of mine, Mary DePaoli, the Executive VP of RBC. I have known Mary for many years; few, if any, I admire more for her brilliance, compassion, and immense capabilities. Mary talks about how she manages to do it all while putting her family first, mentorship, how every moment is an opportunity that can change your life, and more. She even has me blushing. Note: You can download Chatter that Matters wherever you get your podcasts or click on one of these links. If you like my podcast could you please follow/subscribe, and if on Apple at the bottom of the page, please rate and review. There is no charge and that commitment is something all podcast platforms value in determining which ones to support. Thank you, Tony To chat with Tony Chapman.
Web: https://chatterthatmatters.ca
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
RBC - https://www.rbc.com
RBC - Canadian Woman Entrepreneur Awards - https://discover.rbcroyalbank.com/rbc-canadian-women-entrepreneur-awards-cwea-a-virtual-celebration-of-impact-and-achievement/
RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html
Benjamin Saxe's earliest memory is as a four-year-old boy living in the slums of San Jose in Costa Rica with his drug-addicted Mom, and she often abandons him for weeks at a time. Benjamin's only focus is survival and doing what he can to keep his Mom alive. Benjamin's dire situation changes one day. The Pauper became the Prince when a wealthy family adopts him. Benjamin describes himself as a street animal or urchin but one who embarks on a journey of triumph. Benjamin has an affinity for creativity and math and ends up studying at one of the top architecture schools. He meets Erica, his life partner, reconnects with his Mom, and then moves to England. He works for Richard Rogers, one of the top architect firms in the world. There Benjamin wins the top award in architecture for designing and building the first home his Mom has not made out of scrap metal.
Studio Saxe - https://studiosaxe.com
Instagram - https://www.instagram.com/studiosaxe/
Facebook - https://www.facebook.com/studiosaxe/
Linked In - https://www.linkedin.com/in/benjamin-garcia-saxe-b97aa86/
Richard Stirk Harbour + Partners https://www.rsh-p.com
To chat with Tony Chapman.
Web: https://chatterthatmatters.ca
Twitter – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
RBC - https://www.rbc.com
RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
RBC Climate Blueprint - http://www.rbc.com/community-sustainability/\_assets-custom/pdf/RBC-Climate-Blueprint.pdf
In a special Earth Day tribute, I take you back to 1970 and the two significant events that led to the creation of a day honouring our planet. We then fast forward to 2050, where the population of the earth tops 10 billion. We then travel back to today, where I ask three people an essential question. Do we have the ability to feed our people and sustain our planet?
Michael McCain is the CEO of Maple Leaf Foods. He is on a quest to make his company the most sustainable protein company on earth and has already made massive strides. You will learn the difference between shareholder value and shared values and why I believe that what Michael is doing is the future of capitalism.
Megan Leslie is the CEO of WWF Canada, and their vision is a Canada with abundant wildlife. Their work is admirable but what stands out is what each of us can do to play our part in bringing back habitat. It's within our reach.
Wade Barnes, the CEO of FarmersEdge. A Canadian-based and a global leader in providing digital solutions to farmers and growers enabling More and Less. More yield, productivity, connectivity, carbon storage with less risk, and impact on the environment have already made massive strides in their quest.
Three individuals, leading organizations committed to Planet Earth, and to making sustainability a matter of choice, not chance. They inspire all of us to do more and be more.
Dan Ariely's life, as a teenager, changed in a flash. Dan was living in Israel when he was caught in an explosion. When he regained consciousness, he found himself in a burn ward, his home for the next three years. Dan described his life there as a 'side actor'. His friends moved on with their lives, while his life and every decision involving his treatment were no longer his to control. As he dealt with his horrific pain Dan came to the conclusion that so many of the decisions on how patients were treated, were wrong. These insights and observations set Dan on a path of education and discovery. Today, Dan Ariely is one of the world's leading thinkers on how we think, feel and behave. Fifteen million people have watched Dan's TED Talks. A multiple-best-selling NY Times Author, a Professor at Duke University, and a co-founder with another extraordinary mind, Kelly Peters of BEworks, a Canadian consultancy with a global reputation.
On Chatter that Matters, Dan and Kelly chat about why we make bad and irrational decisions, why others' bad behaviour might encourage you. We also look at how has COVID has stripped us of our freedom and control. Dan and Kelly will provide you with coping mechanisms and strategies to reclaim your sense of control and make better financial, career, and life decisions while offering compelling advice for business and political leaders.
TW: @DanAriely FB: https://www.facebook.com/DanArielyOfficial LI: https://www.linkedin.com/in/danariely/
IG: DanDanAriely https://danariely.com/ Kelly Peters TW: @KellyBEworks FB: https://www.facebook.com/kellypeters LI: https://www.linkedin.com/in/ikellypeters/ BEworks TW: @BEworks FB: https://www.facebook.com/BEworksInc LI: https://www.linkedin.com/company/beworks
IG: @BEworksInc To chat with Tony Chapman.
Web: https://chatterthatmatters.ca
Web: https://tonychapmanreactions.com
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Facebook - https://www.facebook.com/Chatter-that-Matters-111890333544575/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
RBC - https://www.rbc.com
RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html
You can't go back and change the beginning, but you can start where you are and change the ending. CS Lewis.
Jennifer Menard-Shand is living proof of this quote, and her incredible and at times heart-wrenching story of turning impossibility into possibility will inspire you. Jennifer lives a happy childhood until her parents divorced. Stability turned into instability as her Mother chased her demons, chooses a series of abusive partners, and kept disrupting any hope of normality by always moving. Things go from bad to much worse when her Mom remarried, and Jennifer went from being a thirteen-year-old looking for guidance to the one trying to protect her Mom. One night, with her Mom lying on the floor, bleeding from shattered glass, Jennifer reaches for a knife and steps in front of another domestic situation. Jennifer starts looking for an escape by travelling down dark paths of drugs, alcohol, petty crime and even witchcraft. The power of this story is in what Jennifer does to change her circumstances. A move to Toronto, a mentor who believes in her and encourages her to chase purpose with passion. Jennifer rediscovers her faith, and a job where she found success and validation, led to her realizing that within her is her destiny. Today, Jennifer is a successful entrepreneur, and owner of Staff Shop, a role model, inspirational speaker, and soon-to-be Mother.
Jennifer's Links
https://www.instagram.com/staffshop.ca/
https://www.facebook.com/StaffShop.ca/
https://www.youtube.com/channel/UCi_xqHYpPe44ccfFVFG0oKA
https://www.linkedin.com/in/jennifer-menard-shand/
To chat with Tony Chapman.
Web: https://chatterthatmatters.ca
Web: https://tonychapmanreactions.com
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
RBC - https://www.rbc.com
RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html
A must-listen podcast for aspiring entrepreneurs, startups, students, and anyone who values creativity and ideas. I also encourage anyone looking to make or is making a meaningful career or life change. Why? This is a story of five people who gave up all they had to chase their dream inside the nightmare of COVID.
A year ago, a supergroup emerged when five individuals, each at the top of the game, lept off their career ladder to form Broken Heart Love Affair. Bev Hammond, Denise Rossetto, Todd Mackie, Carlos Moreno and Jay Chaney. Their dream was to renew their love for creating advertising and create content that the consumer and their client would love.
I compared their endeavour to the Travelling Wilbury's, a supergroup formed in 1988 when George Harrison, Jeff Lynne, Bob Dylan, Tom Petty and Roy Orbinson came together.
This podcast is steeped in powerful life lessons to inspire all to do more and be more, get us to where we need, deserve, and want to go.
Broken Heart Love Affair - you beat with passion, purpose and pursuit.
I don't know if you are born with talent, but it pours through Harry Connick Jr's veins. At age three, he performs for smiles; by age nine, Harry is recording an album and plays the Piano Concerto No. 3 Opus 37 of Beethoven with the New Orleans Symphony Orchestra, and by the end of his teens, he is in New York with his first record deal.
Harry Connick Jr has sold over 16 million albums and has won over audiences with his recorded and live music, acting in moves, television and performing on Broadway.
In this podcast, Harry shares his life story. The phone call from Rob Reiner, who invited Harry first to play incidental music in the movie When Harry met Sally and ended with Harry singing most of the songs and finding fame. Matthew Modine took him under his wing on a film set to show him what it takes to own the camera and how Harry had to stretch himself doing a television show like Will and Grace.
You will also learn three of Harry Connick Jr's life lessons that you can apply to help you do more and to be more, to get to where you need, want and deserve to go.
Harry talks about dreaming big and then animating that dream, so you never lose sight of your destination or your faith that you will be living it one day. Harry talks about the importance of dreaming and doing, the hours he invests in preparation and practice so that he can break down the door when opportunity knocks. Finally, Harry Connick Jr opens up about how he dealt with COVID and the darkness he felt when his stage lights turned off and the microphones to go quiet.
That period of isolation, and the grief he felt from 14 people he knew dying from COVID, led Harry Connick Jr to a renewed faith in his religion, in himself, and performing and creating a new album, 'Alone with My Faith'. It was therapy for himself and what he hopes is a gift for all who are struggling with the realities of today. As I did, I encourage you to listen to the album with headphones on and the room dark.
Cybercrime is a $6 trillion dollar industry, bigger than all other crime combined. Data breaches are happening every day. Data is the new oil, and it's mined to shape how you think, feel and behave. Can anything be done?
Two world-renowned thought leaders Dr. Ann Cavoukian and Adam Evans give you a tour of cyberspace and then offer you actionable and exceptional strategies you can do to create a moat, and stronger walls to protect your privacy, data and assets.
Chris Hadfield's floated in the most peculiar way when he performed his poignant rendition of Bowie's Space Oddity from the International Space Station. It captured 45 million views and David Bowie tweeted to Chris-'Hallo Spaceboy'. Chris is a renaissance man who effortlessly floats between science, music, space, humanity and being a best-selling author who is also releasing his first non-fiction book - The Apollo Murders. Most of us dream, but what separates Chris from most is how he chases his dreams with curiosity, conviction and care for Planet Earth, and all living creatures. If you want to chase your dreams then listen to the life lessons that Chris Hadfield offers. penned his first non-fiction book Apollo as a child spent hours gazing into the stars, and then one night, he watched Neil Armstrong step onto the moon, and decided then and there to become an astronaut. Many of us dream but what separates Chris from most is his determination. Chris is a renaissance man - who effortlessly floats between science to music to space to penning his first non-fiction novel, The Apollo Murders. A podcast packed with powerful life lessons on dreaming it and doing it. Chris Hadfield www.chrishadfield.ca
Twitter - @Cmdr_Hadfield
Facebook - @AstronautChrisHadfield
Instagram - @colchrishadfield
The Apollo Murders - https://rbaliterary.com/book/the-apollo-murders/
Tony Chapman
To chat with Tony Chapman.
Web: https://chatterthatmatters.ca
Web: https://tonychapmanreactions.com
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
RBC - https://www.rbc.com
RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
RBC Future Launch - Up Skill - https://www.rbc.com/dms/enterprise/futurelaunch/rbc-upskill.html www.padulox.com I Heart Radio - https://www.iheart.com/podcast/962-chatter-that-matters-49304322/
Chatter that Matters - Friday at noon
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Chatter That Matters is scheduled to air on BNN Bloomberg, Fridays at 8 pm
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"I honestly believe that my best work is in front, not behind me. I am driven by a deep passion and need to make a difference and leave this world a little better than when I arrived. That's what keeps me going. Rick Hansen.
Chatter that Matters is a national radio show and podcast that radiates positivity and possibilities. I share stories of ordinary people who do extraordinary things despite circumstances. Their life lessons inspire us to be more and do more and help us get to where we need, want, and deserve to go.
This week I chat with Rick Hansen, one of Canada's greatest all-time athletes and activists. At age 15, Rick was an aspiring Olympian when a truck accident put him in a wheelchair for life. Rick could have chosen a path of anger and resentment, but instead, he decided to make a difference in the lives of millions of people who suffer from disabilities.
Rick won three gold medals and six overall at the 1980 and 1984 Summer Paralympic Games. And then, inspired by his friend Terry Fox's Marathon of Hope, and Rick's dream of creating an accessible and inclusive world and finding a cure for spinal cord injury, Rick launched the Man In Motion World Tour. From March 21, 1985, to May 22, 1987, Rick Hansen wheeled over 40,000 km through 34 countries.
This interview is as wonderful as Rick Hansen is. Listen with your children, and be motivated about someone who not only believes but proves every day that 'there is nothing you can't do if you set your mind to it. Anything is possible.' Paralympian Joel Dembe, from RBC, joins me at the end of the show.
Rick Hansen
https://www.rickhansen.com
https://www.historymuseum.ca/RickHansen/
https://www.cbc.ca/archives/topic/rick-hansen-man-in-motion
https://terryfox.org/terrys-story/marathon-of-hope/
https://paralympic.ca/team-canada/joel-dembe
To chat with Tony Chapman.
Web: https://chatterthatmatters.ca
Web: https://tonychapmanreactions.com
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
RBC - https://www.rbc.com
RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
www.padulox.com I Heart Radio - https://www.iheart.com/podcast/962-chatter-that-matters-49304322/
Chatter that Matters - Friday at noon
https://www.iheartradio.ca/newstalk-1010
https://www.iheartradio.ca/580-cfra/shows
https://www.iheartradio.ca/am-1150
https://www.iheartradio.ca/am800
https://www.iheartradio.ca/cfax-1070
https://www.iheartradio.ca/610cktb
https://www.iheartradio.ca/newstalk-1290-cjbk
https://www.iheartradio.ca/cjad
Chatter That Matters is scheduled to air on BNN Bloomberg, Fridays at 8 pm
https://www.bnnbloomberg.ca/shows
This week on Chatter that Matters, I chat with Mario Mikowski, a force of nature in the field of sustainable tourism. Mario is the third generation of a family who has made their living creating unique hotels in Costa Rica. His Great Uncle, inspired by President Kennedy's visit, built the landmark Hotel Presidente in San Jose, Costa Rica. His Dad, an entrepreneur erupting with ideas, created Tabacon Therma Resort and Spa, situated at an active Volcano base. And Mario continues with Nantipa, a boutique resort located in Santa Teresa.
Santa Teresa is impossible to get there and even more impossible to leave. The coast roads will have you traverse rivers in your vehicle, and you are at least five hours from a major airport. For many, including my wife Marion and I, who are spending our winters here, it is our Utopia. A place where we can be in constant conversation with nature. To be surrounded by desert forests that erupt during the rainy season, swept away by the Pacific Ocean's changing tides, walk miles of beach that bridge nature, not buildings. To meet people from all over the world who come here and often stay. There are no all-inclusive resorts, golf or tennis or marinas. You find yourself when you find yourself in Santa Teresa.
When I asked Mario what word matters most to him, he chose sustainability. Costa Rica is a small country but a world leader in sustainability, and Mario speaks about why at conferences worldwide.
He shares his idea on how you can breathe sustainability into your life and business by adopting three principles. The first two are evident in terms of how you treat Mother Nature and the energy you use, but the third, in my opinion, stands above all. We need to move away from this winner take all attitude and approach capitalism to share and care.
Enjoy this podcast and the words of wisdom from Mario Mikowski, knowing that he first studied to be a biomedical engineer, as he was obsessed with building the 6 million dollar man, to an MBA from Columbia and a lifetime devoted to making two people smile. Guests who come to his property, and his country, and Mother Nature for treating her with the respect she deserves.
https://www.linkedin.com/in/mario-mikowski-00a02728/?trk=public-profile-join-page
https://www.hotel-presidente.com
https://www.tabacon.com
https://www.visitcostarica.com/en
https://www.anywhere.com/costa-rica/sustainable
https://www.fourseasons.com
To chat with Tony Chapman.
Web: https://chatterthatmatters.ca
Web: https://tonychapmanreactions.com
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
RBC - https://www.rbc.com
RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
RBC - Oceans - https://ca.rbcwealthmanagement.com/michael.kirkpatrick/blog/2569461-Ocean-economy-The-next-frontier-in-Canadian-innovation
RBC Blue Water Project - http://www.rbc.com/community-sustainability/_assets-custom/pdf/grantingdeadlines.pdf
Incredible takeaways for all, as we all have self-doubt. In my Chatter that Matters podcast, I ask people whom I admire to tell me one word that matters most, and why. What word would you choose?
We then talk about how this word influences choices, the paths you pursue, and who you are and why you matter. We garner Life Lessons that we can all apply to help us get to where we need and want to go.
In this episode, I chat with Dimple Mukherjee, an Occupational Therapist focusing on positive psychology. Dimple told me her word was 'command' my biases swept me into positions of control - a conductor of an orchestra, a military general. I couldn't be further from the truth.
Dimple shares her story and why her word Command is about commanding who she is, erasing her self-doubts, and identifying why she matters to her children, to her friends and family, and to her clients. And as you listen...you will her radiant smile.
Incredible takeaways for all, as we all have self-doubt.
LInked In -https://www.linkedin.com/in/dimple-mukherjee-1ba123205/
https://www.instagram.com -
https://www.instagram.com/dimple_mukherjee/ Website: www.dimplemukherjee.com Tony's Links:
To chat with Tony Chapman.
Web: https://chatterthatmatters.ca
Web: https://tonychapmanreactions.com
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
RBC - https://www.rbc.com
RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
It's not even 5:00 am and my day is special and so very alive. When I interview a guest I am hyper-focused on the delicate balance of questions, flow and above all listening generously. I have no idea how it will all sound until the final edit.
I can tell you that I am so moved, energized and enlightened by Rocco's words and wisdom. I could easily have steered the conversation to talk about Rocco's career and all the advice that can come from someone who has accomplished so much in both the for-profit and not-for-profit.
Instead, we focused on life, and a tiny word that is hidden inside, and that word is 'if' the oxygen of dreams and possibilities.
I know that too much and too many are chasing a finite amount of your time. And intent often gives away to being drowned by the firehose of content that hits you every second of the day.
I can tell you that those who push the firehose away and listen to Rocco's words with intent and generosity, will feel as I do now.
Rocco thank you for gifting me and others with what truly matters.
(This picture was taken when Rocco was walking Camino de Santiago, a large network of ancient pilgrim routes stretching across Europe and coming together at the tomb of St. James (Santiago in Spanish) in Santiago de Compostela in north-west Spain.)
Links:
Linked In: www.linkedin.com/in/roccorossi/
Twitter: @roccorossito
Ontario Chamber of Commerce
https://twitter.com/OntarioCofC
Heart and Stroke Foundation
Labatt
Camino de Santiago
Tony's Links:
To chat with Tony Chapman.
Web: https://chatterthatmatters.ca
Web: https://tonychapmanreactions.com
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
RBC - https://www.rbc.com
RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
Learn from one of the best on how to create your personal brand, and then let the world know.
Why should you listen to this episode? Sometimes for a moment, and other times for what seems like a lifetime, most of us have been unfulfilled and searching for change. Bobby Umar, decided to change his life, and his process for doing so can be applied to others searching for Fulfillment.
Bobby's choice was to become a motivational speaker. Today Bobby’s social influence is over 500,000. A 5 times Ted X speaker, Inc. Magazine Top 100 Leadership Speaker, Best Selling Author, and a leading expert on personal branding, networking, and social and digital marketing.
Learn from Bobby Umar. One of the best to create your personal brand, and then let the world know.
Bobby Umar's links:
Speaker website: www.raeallan.com Startup: www.dypb.ca Twitter: https://twitter.com/raehanbobby Facebook Business page: https://www.facebook.com/raehanbobby/ LinkedIn: https://www.linkedin.com/in/bobbyumar/ LinkedIn Company Page: https://www.linkedin.com/company/bobbyumar/ Instagram: https://www.instagram.com/raehanbobby/ YouTube: https://www.youtube.com/c/BobbyUmar Clubhouse: @raehanbobby To chat with Tony Chapman.
Web: https://chatterthatmatters.ca
Web: https://tonychapmanreactions.com
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
RBC - https://www.rbc.com
RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
In my new series, Word Matters, I ask guests to identify what word matters most to them and then why. We then look at how this word has influenced their choice, help them overcome challenges, and purpose a path with purpose.
Did you watch the show Mad Men that ran on AMC networks? 2007 - 2015. It was a period piece about a fictional advertising agency. Man Men was a slang term coined by people who worked in the NY Advertising scene as many of the shops made their home on Madison Avenue. I loved the show because it captured the golden age of advertising within the rapidly changing and often clashing culture of the sixties. That's what great advertising does. It breathes through the zeitgeist of a changing consumer to uncover unique insights, unmet needs and to position brands so that they matter. As Don Draper says, who is the star of the show, 'new' it creates an itch, you put your product in, like a calamine lotion.
My guest today is Ashley Gorrie. She is the CEO of Gorrie, Canada's oldest advertising and marketing services company. It's been breathing for 135 years; Gorrie has survived Great Depressions, Recessions, Two World Wars, and it's now COVID. This show isn't about Gorrie; it's about Ashley and her word Evolving.
Ashley is the fifth generation to lead this family, and most studies will show that it is difficult and at times impossible to pass the baton between ages. Issues like entitlement, unwillingness to transfer power, or the lack of talent or vision tears apart the founders' dreams.
I ask Ashley how they have done it, and she is candid in saying that they hit many speed bumps, but their secret sauce is that the next generation had to buy the business versus being given it. That requires risk, confidence and conviction.
Ashley talks about what it is like growing up within the dynamics of a family business and four siblings-collaborative versus competitive. She fondly talks about going to work with her Dad where she got to play with their client's brands - Barbies from Mattel and Cover Girl Makeup.
Life lesson: Reframe negative to positive. At age five, Ashley is diagnosed with dyslexia, a learning disorder. One of her sisters also is dealing with the challenges of book learning. Instead of imposing prison walls or rewriting boundaries, her Dad, who also has the same challenges, opens up her mind and potential by framing them as creative people.
Her Parents could have lowered their expectations and allowed Ashley and her sister to accept these walls; instead, they tear off the roof so that Ashley can see endless possibilities.
Ashley talks about why she didn't want to take over the business, but circumstances change when Ashley's Dad and his siblings have a fallout, Gorrie is now their family business.
Ashley realizes that her creativity is the lifeblood of her ability to sell and problem solve. In a moment of self-reflection and possibly the need for her Dad's affirmation, she pursues an EMBA from Kellogg-Schulich.
Ashley talks about how she balances her young family and her ambition to run Gorrie- an aspiration that requires her Dad's approval, who needs to be convinced, and her Mom worried about her taking on too much.
Ashley's first hour on the job as the CEO is the worst hour of her life as she tries to convince employees she can lead, but the technology fails, the audience bias reeks of nepotism.
Life Lesson: Imagine a desired future outcome. To survive, Ashley has to make drastic changes, downsize, correct and erase and rewrite much of what her Dad had done. It puts pressure on their relationship, but her Dad posts a critical question that Ashley answers through a business case.
Life Lesson: Focus on your strengths, not your weaknesses. Ashley brings in a partner to focus on operations, freeing Ashley to do what she does best - creative problem-solving. Her business is on a roll, and then COVID hits like a sledgehammer. Clients cancel programs, but payroll must be met.
Life Lesson: Transparency and honesty lead the way. The leadership team rallies, her Dad never leads her side, and Ashley evolves again by realizing an essential leadership attribute during these times is transparency and honesty. To share and invite others inside the tent.
Life Lesson: Leaders can have a higher purpose. Ashley then offers her thoughts on what leaders need to do to leave future generations with opportunity and pursuit.
Ashley's links
https://www.linkedin.com/in/ashley-gorrie-3272872/
https://twitter.com/gorrieactivates
https://www.instagram.com/gorrieactivates/
Tony Chapman's Links
To chat with Tony Chapman.
Web: https://chatterthatmatters.ca
Web: https://tonychapmanreactions.com
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
RBC - https://www.rbc.com
RBC Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
Jon Love is one of the world's most successful and respected builders and leaders. Jon offers several 'drop the mic' insights and ideas in this podcast. (Bring pen and paper)
Jon chooses the word OFFENSE, as his word that matters and shares how we can all apply this mindset to counter the relentless storm of negativity.
Jon shares early memories of his father and why relationships breathe life into purpose, pursuit and humanity.
Jon offers his thoughts on how not to follow in the footsteps of a successful parent.
He talks about why there is no such thing as a family business.
Why Jon went dark for 90 days, with no electronics, as his transition strategy, to create a one-page plan to build KingSett Capital, which today is Canada's leading private equity real estate business.
Why Jon's desired legacy at KingSett Capital is not to be revered but to be forgotten and his plans to transition to a new phase in life.
Jon shares some of his leadership lessons, for example, become better and better at doing less and less.
And then Jon drops the mic by offering you three non-partisan pillars for Canada to build our future on, close the widening gaps in society, and have a purposeful role on Planet Earth.
Jon Love - Linked In - https://www.linkedin.com/in/jonlovekingsett/
KingSett Capital - https://www.kingsettcapital.com
Oxford Properties - https://www.oxfordproperties.com/corp/
YPO - https://www.ypo.org
Order of Canada - https://www.gg.ca/en/honours/canadian-honours/order-canada
Tony Chapman
To chat with Tony Chapman.
Web: https://chatterthatmatters.ca
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
RBC - https://www.rbc.com
RELENTLESS matters to Sulemaan Ahmed
In WORDS MATTERS, I interview people I admire and then ask them for the word that matters most and why. We then look at how this word influences their choices, their life and their career to discover life lessons we can all apply to help us get to where we need and deserve to go.
In this episode, I chat with Sulemaan Ahmed, a gifted entrepreneur, a loving Father and Partner, and someone who is relentless in uncovering the truth, overcoming diversity and making things happen versus simply watching and wondering. Sulemaan is known as 'Yoda' by his clients as he helps them climb a steep learning curve with a digital world changing faster than the speed of life.
Sulemaan provides some great answers to my questions:
Why are relentless people labelled over-achievers and trying too hard?
Your 5-year-old boy was on a no-fly list. How did a single tweet and five years of relentless effort turn this injustice into justice?
The colour of your skin and your name has created barriers. What do you do to tear them down, and what can Canadians do to ensure they stay down?
What role have your mentors played in your life?
Your wife, Khadija Cajee, has been a driving force in your life. When Covid hit, the two of you chose to make things happen versus watch and wonder. Share with us your idea that ended up involving people like Ryan Reynolds and creating a' Tinder' for PPE.
Running a volunteer group is very different than your own company. What did you learn about keeping people motivated to stay the course?
How did you 'face the dragon' when people you trusted tried to squeeze you out, and what did you learn about yourself?
Relentless is often the lifeblood of greatness - in science, business, athletics, academics - what advice can you offer the listener on how to turn that switch on?
I conclude with the three lessons that mattered most to me.
To chat with Sulemaan Ahmed
web www.servoannex.com
Twitter: @Sulemaan
Linked In Profile: https://www.linkedin.com/in/sulemaan
To chat with Tony Chapman.
Web: https://chatterthatmatters.ca
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
RBC
https://www.rbc.com
In my new series, I ask people that I admire, what word matters most to them. It’s a simple question but not one that’s easy to answer. In this episode, I chat with Anthony Longo, the CEO of Longo's, one of the most exciting food retailers on the planet. Longos is a family business that treats everyone - their customers, employees, and vendors, like family. Anthony talks about the Italian word VOGLIA. In English, it means to crave or desire, an appropriate word for a food impresario and a fantastic word to describe anyone with a curious mind who spends their life inquiring and discovering to innovate and improve. Why does this podcast matter to you? It’s a wonderful tale that begins with Antonio Longo coming to Canada in the ’50s, with six children and spending each day scarring his lungs and arms in a foundry to provide, and only agreeing to quit when his children started their own business. It continues with the next three generations building on his dream. It’s packed with life lessons to help you get to where you need and deserve to go. How to picture your customer in a way where you can look into their life, what matters most, so that you can serve them better. Why values and humility are the lifeblood of leadership. What COVID taught Anthony Longo and his team about culture, resiliency and what will change in how they manage going forward. And then Anthony unpacks some powerful ideas on what Canada can do to grow our agricultural sector. From Farm to Plate he shares his thoughts on why food means the world to each of us, and to all of us. Download Chatter that Matters wherever you get your podcasts. If you listen on Apple or Spotify please subscribe and share as it helps Canadian Podcasters fight for an audience in a global marketplace that has no boundaries. Links:
Anthony Longo /Longos
Linked In - https://www.linkedin.com/in/anthony-longo-a76a273/
Twitter: https://twitter.com/LongosMarkets
Web: https://twitter.com/LongosMarkets
Facebook: https://www.facebook.com/LongosMarkets/
Instagram: https://www.instagram.com/longosmarkets/?hl=en
Agriculture Canada
https://www.agr.gc.ca/eng/agriculture-and-agri-food-canada/?id=1395690825741
Niagara College Innovation Centre
https://www.ncinnovation.ca/specializations/canadian-food-wine-institute-innovation-centre
Food, Health, and Consumer Products of Canada - https://www.fhcp.ca/
Canadian Federation of Independent Grocers https://cfig.ca/
Retail Council of Canada - https://www.retailcouncil.org/
Tony Chapman's Links
Web: https://chatterthatmatters.ca/
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
Chat Bites are bite-sized podcasts. In each one, I focus on a word and why I feel it matters to your life and livelihood. In this episode, I take you back to when I spent a qualifying year at Carlton University. I took an English Literature Course, and we studied Utopia and Dystopia. My end of term assignment was to write a short story on one world or the other. I had an idea that I wanted to express and then have you think about- that neither civilization was attainable or acceptable, and that choice matters above all.
It was the course where I fell in love with writing, and in this episode, I share a synopsis of my story.
Let me know what you think about CHAT BITES. Stay tuned for my next episode. Getting ATTENTION Matters
Tony Chapman’s Links
Web: https://chatterthatmatters.ca
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
What if what happens to you changes your life for the worse, twice, and forever?
At age 27, Mitchell, a former US Marine, has a great job in San Francisco, achieved his first solo flight as part of his pilot training and is heading back home on his brand new motorcycle. Tragedy strikes when a truck sideswipes Mitchell, turning into a horrific accident where his gas tank explodes. Mitchell describes it as being a human bonfire and wakes up in the hospital badly burned, face permanently, disfigured, with stumps for fingers. After a long and painful road back, Mitchell becomes a successful entrepreneur and achieves his commercial pilot license. One morning, the unfairness of circumstance occurs when Mitchell is in a plane crash and loses his legs' use—forced into a wheelchair that he calls his prison.
Mitchell's story is one of purpose and pursuit and not pity and of making choices. Mitchell, undefeated by his tragedies and will inspire you with his remarkable achievements including being a successful entrepreneur, a Mayor, running for Congress, and in the Hall of Fame for Motivational Speakers. Mitchell shares his thoughts on how and what we can do, to battle the circumstances of life. What you focus on in life is what you get back. What you concentrate on is who you will become.
Amy Deacon, Clinical Social Worker, joins the show to discuss choice and why some succumb to painful circumstances, while others turn their pain into purpose.
Mitchell's Links
Facebook - https://www.facebook.com/wmcpae
LinkedIn - https://www.linkedin.com/in/wmitchellusa/
Youtube - https://www.youtube.com/user/WMitchellWebsite
Website - https://www.wmitchell.com/
Amy Deacon's Links
LinkedIn - https://www.linkedin.com/in/amy-deacon-3b14147a/
Instagram - https://www.instagram.com/toronto_wellness/
Website - http://torontowellnesscounselling.com/index.html?
Tony Chapman’s Links
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
We didn't have a lot of money growing up or a family car, so sports was always pickup. It didn't shut down my imagination. Even under a streetlight in ball hockey, I was Guy Lafleur scoring the overtime goal or on a field, Joe Theismann throwing the winning pass. We played golf at the back of our high school with a course that included four holes and hours spent looking for balls the victim of errant shots.
I always wondered what it would be to play at the highest level and be one who went from dreaming to doing to contending for the best in the world.
This week on LIFE MATTERS, I chat with Brooke Henderson, who at 23 has won more major tournaments than any other Canadian golfer. Brooke has also won the Founders Award, voted on by her fellow players, as the person who best exemplifies the Game's values. We learn about what motivated her to take up golf, make tough decisions like turning pro or taking a golf scholarship, work within a family's dynamics - her sister is her Caddie, and her Father is her coach, and whether she feels she can continue to pursue her dream to be the best, now that she has fame, fortune and followers.
For anyone who is chasing a dream, a podcast packed with incredible insights from Brooke Henderson, a golfer who has heart and Game.
Brooke Henderson's Links
Instagram – https://www.instagram.com/brookehendersongolf/?hl=en
Twitter – https://twitter.com/BrookeHenderson?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor
Facebook – https://www.facebook.com/BrookeHendersonGolf/
Matt McGlynn, VP Brand Marketing, RBC
LinkedIn - https://www.linkedin.com/in/matt-mcglynn-4361b711?originalSubdomain=ca
Tony Chapman’s Links
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
Lest we Forget, how can I forget what I can't imagine? I watch war movies and documentaries, read books, but I have never seen, felt or experienced being in the military. I can't imagine being in a combat situation, where you share a collective goal with your enemy, to kill or be killed. Or your home is a trench of cold, wet mud, and your vista, a web of barbed wire with the same intention a spider has to catch a fly? Or the sounds of a shower of bullets heading your way, or the scream of a bomb above? I am eternally grateful for all who serve.
This week on LIFE MATTERS, I chat with Kyle Davidson, who served in the Canadian Armed Forces for 11 years as a Combat Engineer. His path began with a stern lecture from a Judge and continued to a recruiting office where he signed up for duty.
In 2011 Kyle fought in Afghanistan, and his responsibility was to clear the roads of bombs so that troops could deploy. Twice Kyle felt the full force of an explosion. First, when an armoured vehicle he was in blew up, and second when he stepped on a mine that sent him flying into rocks. Kyle suffered severe brain trauma and an option to return home. He refused because he refused to leave others behind.
Kyle also hid the impact of his brain injury for years because he loved his job. Eventually, he could no longer serve, so Kyle found a new mission; to help other VETS, who return less than healthy, to find their way back into society.
Lisa Taylor from the Challenge Factory joins the show to talk about the vital role veterans can play in the workforce. Bruce Robinson from RBC shares his story of growing up with Kyle Davidson and what he admires most about this extraordinary individual.
How many of you have dreamed about making a significant life change. You might be holding a freshly printed lottery ticket, or on vacation immersing yourself in a new culture. Some might not have a choice as an unforeseen circumstance has impacted your or your families life. I know the Pandemic has motivated me to rethink and reprioritize what matters most.
Today I meet up with the extraordinary Bryan Baeumler. Bryan went from hammering nails at age 14, as he built his cottage from the ground up, to hammering out international TV and business deals. What you might now know is that to do so, Bryan had to overcome severe anxieties. He didn't want to leave his home, let alone stand in front of a TV camera.
On the show, I chat with Bryan about his success, the values he learned from his parents, and how he managed to wrestle his anxieties to the ground. We then talk about a five-minute decision that he took with his wife Sarah that turned their entire life upside down.
Megan Newman from RBC joins me at the end of the show to talk about how many dreams can become realities if you plan and then work your plan.
Bryan Baeumler Links
Web Site – https://bryanbaeumler.com/Home
Instagram – https://www.instagram.com/bryanbaeumler/
Twitter – https://mobile.twitter.com/Bryan_Baeumler
Facebook – https://m.facebook.com/bryanbaeumlerpage
YouTube – https://m.youtube.com/user/baeumlermedia
Tony Chapman’s Links
Twitter – @TonyChapman – https://twitter.com/tonychapman
Linkedin – https://www.linkedin.com/in/tonychapmanreactions/
Instagram – https://www.instagram.com/chatterthatmatters/
Youtube – https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
Is Destiny a matter of choice or chance? Mark Henick has his first mental health crisis in Grade 6 and by Grade 8 he tried suicide for the first time. By age 15 Mark's life was like a Yo-Yo bouncing out of psychiatric wards, with treatment often involving a cocktail of drugs.
At Age 15 Mark's mental state was at a point where he felt he had only one choice and that was his Life or Death. He chose death and ended up on the wrong side of an overpass, perched on a few inches of concrete, looking down a tunnel that he hoped would end his pain. That night, by chance and he ended up one night feeling his only thing he had a choice in. Life and death. He chose death and found himself standing on the wrong side of an overpass to end his life. By chance, two people were there. One yelled 'JUMP YOU COWARD' and the other, a man in a light brown jacket, saved his life. That experience showed Mark he did have a choice. To live his life like the man who saved him versus the many. that baited him.
Fast forward to today, and Mark is combining his personal experiences with his mental health, combined with his education and passion to help others and to be one of Canada's leading advocates on mental health.
Mark's TED talk on his story is one of the most popular of all time.
Mark Henick Links
Web Site - https://markhenick.com
Linked In - https://markhenick.com/socallednormal/?share=linkedin
Instagram. https://www.instagram.com/markhenick/
Ted Talk - https://www.youtube.com/watch?v=D1QoyTmeAYw
Twitter - https://twitter.com/markhenick
Facebook - https://www.facebook.com/markhenick
Podcast - https://markhenick.com/socallednormal/
Tony Chapman's Links
Chatter that Matters - https://chatterthatmatters.ca Twitter - @TonyChapman - https://twitter.com/tonychapman Linkedin - https://www.linkedin.com/in/tonychapmanreactions/
Instagram - https://www.instagram.com/chatterthatmatters/
Youtube - https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
In LIFE MATTERS, Tony Chapman counters the firehose of negativity that is impacting our lives and careers, with positive stories of ordinary people, who despite their circumstances do extraordinary things. In doing so we learn life lessons that we can apply.
What would you do if you were Orlando Bowen? Orlando was a professional CFL football player whose career, and almost life ended by being in the wrong place at the wrong time. Orlando was given a severe beating at the hands of bad cops. Instead of seeing himself as the victim, or becoming obsessed with revenge and redemption, Orlando used his experience to further his quest to empower the youth and to bridge the divides that divide society.
Show Notes:
In this podcast, we first cover the backstory of Orlando Bowen, and how his life had everything he desired. A wife, child and one on the way, a contract extension with the Hamilton Tiger-Cats, and a life where his spare time was spent doing community service.
All of this changed, and instantly when Orlando Bowen was severely beaten by two corrupt police officers. What Orlando does after his horrific experience is remarkable.
This podcast Orlando Bowen - Gamechanger will leave you inspired and with valuable lessons in life.
Gopal Bansal from RBC joins me at the end of the program to offer his ideas on how we can open our minds to more diversity and inclusion.
Orlando Bowan
Web
http://www.orlandobowen.com
YouTube
https://www.youtube.com/channel/UCGVPh0HYsgQcMm0QdpuZ9ng
Twitter:
https://twitter.com/orlandobowen
Linked In
https://www.linkedin.com/in/orlandobowen/
Tony Chapman
Twitter - @TonyChapman Linkedin - https://www.linkedin.com/in/tonychapmanreactions/
Instagram - https://www.instagram.com/chatterthatmatters/
Youtube - https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
Entrepreneurs are optimists by nature. They find opportunities everywhere and want to do it all. But even the most driven entrepreneurs need to have the discipline to prioritize and focus on what will drive their business forward. Fatima Zaidi has always been one to watch. She was born in Oman, with all the cultural norms and expectations of a Middle Eastern woman. Yet, regardless of circumstance, she took the plunge to build her own career and became the CEO and co-founder of Quill Inc., an imaginative podcast agency that gives people a credible and compelling voice. They even produced this episode of Chatter that Matters Presented by RBC. Fatima has many passions. She is an advocate for women in tech, a champion to bring more diversity into the workplace, a keynote speaker, and thought leader. But, can she do it all? Elizabeth Hughes, a venture and technology specialist at RBC offers her thoughts on capitalization. Entrepreneurial legend, Bruce Croxon, shares some powerful insights on entrepreneurship before shining his insight on Fatima and the potential of Quill. And for the first time in the series, Tony Chapman moves beyond parting thoughts and offers Fatima his own advice.
Show Notes:
1:15 - Getting to know Fatima & Quill
Learn where Fatima grew up, when she came to Canada, how she started her career in sales, and the origin story of Quill.
10.42 - Interview with Elizabeth Hughes from RBC's technology and venture practice
Elizabeth discusses her advice for Fatima as she continues to grow Quill from a capital markets perspective. Specifically, she touches on podcasting’s potential as a marketing medium and discusses her thoughts on Fatima’s ability to bootstrap Quill through COVID.
13.38 - Interview with Bruce Croxon from Round13
Bruce chats with Tony about his entrepreneurial advice and comments on Fatima’s business model, mentioning his kudos for creating a service based arm of the business that will fund Quill’s technology products.
19.09 - Tony's message to Fatima
For the first time, Tony gives his advice to Fatima as she continues to run Quill through the pandemic. 1) Focus on what matters, 2) clients are drawn to energy but buy on process, and 3) find the areas where you are intellectually stimulated and emotionally rewarded.
This episode is brought to you by RBC. To support this show and get specialized support for your business, visit: https://www.rbcroyalbank.com/business/advice/industry-expertise.html
You can also check out RBC’s Small Business Navigator here: www.rbc.com/smallbusinessnavigator
Learn more about Fatima, Bruce, and Elizabeth below:
Fatima, Zaidi, Co-founder and CEO of Quill: https://www.linkedin.com/in/fatima-zaidi-6a6b844b/
Quill Inc: quillit.io
Bruce Croxon, Managing Partner, Round 13 Capital: https://www.linkedin.com/in/brucecroxon/
Elizabeth Hughes, Commercial Account Manager, RBC: https://www.linkedin.com/in/elizabethallenhughes/
Follow Tony Chapman
Website - https://chatterthatmatters.ca
Twitter - https://twitter.com/TonyChapman
Linkedin - https://www.linkedin.com/in/tonychapmanreactions/
Instagram - https://www.instagram.com/chatterthatmatters/
Youtube - https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
Paul Rivett-Carnac's parents met on a herbalist walk on Vancouver Island in the late 1970s. That walk led them to pursue a lifetime passion for healing rooted in nature. Together they moved to Ontario and St Francis Herb Farm was born. What began as a business selling herbs and tinctures to Naturopaths and Health Food Stores has grown into a family-owned business that is truly a farm, to having its own branded products on shelf and online.
Today St Francis Herb Farm is now run and soon to be entirely owned by their son Paul, and his wife, Caitlin. Paul, who grew up playing on the farm, learning to drive tractors at age 12, now has ambitions to take this Canadian family business global, while providing purposeful jobs to Barry's Bay and a future for their children. To do so, Paul and Caitlin are investing in new infrastructure, exploring new channels to market, while still maintaining the roots of their business - certified organic and being in a constant conversation with nature. Attracting talent, customers, and capital is vital. Angela Donnelly, the founder of Corethentic, shares her thoughts on how Paul can grow his culture and his team. Es Rottschafer, a brilliant strategist and founder of Fieldmarshal, provides her insights and watch-outs for building brands in the crowded wellness space. Andrew Staniforth, Vice President CFS, from RBC who supports the agriculture segment, advises on how St Francis Herb Farm can capitalize on their growth.
Presented by RBC.
Deep Roots (01:17)
Paul’s parents started farming herbs and experimenting with herbal remedies while living on Vancouver Island, eventually moving to Ontario to start St Francis Farms when he was 6 years old. The herb business takes hold and they soon begin distributing herbs to health food stores across Canada. Making their own herbal-based products is the next evolution.
Family business in transition (05:45)
Paul and his wife Caitlin are on the process of taking the business over from Paul’s parents, all the while ensuring they keeping their focus on quality and looking for opportunities to expand. Plans are afoot to expand their processing facility and increase their direct to consumer distribution.
Growing up and growing out (03:42)
As the business grows, so does the complexity and becoming a global leader will not be easy. Scaling the business, while maintaining its essence and continuing to focus on quality will be key. Paul needs to evolve his leadership and learn to trust more and continue to surround himself with great people.
Advice for Paul (10:28)
Angela Donnelly, Founder of Corethentic, highlight to Paul that trust is a critical capability for a leader, requiring a preparedness to be able to suspend your need to control an outcome. Es Rottschafer, Co-founder & Chief Strategy Officer, Fieldmarshal, suggests taking the time to understand the fundamentals of who you want to sell to and the values and perspectives they have around health. Andrew Staniforth, Vice President CFS, RBC acknowledges trade financing will be key to Paul’s desires for global expansion.
My closing thoughts (24:20)
Connected to family, across generations, the community and nature will continue to be the foundation to Pauls’ success. Paul’s higher ambition is not his global ambitions but rather using nature to heal us all. Your health means the world to Paul!
Links and References
Paul Rivett-Carnac, President and CEO at St. Francis Herb Farm
LinkedIn - https://www.linkedin.com/in/paul-rivett-carnac-1294b677/
Website - https://stfrancisherbfarm.com
Es Rottschafer, Co-founder & Chief Strategy Officer, Fieldmarshal
LinkedIn - https://www.linkedin.com/in/esmerottschafer/
Angela Donnelly, Founder, Corethentic
LinkedIn - https://www.linkedin.com/in/angela-donnelly-corethentic/
Andrew Staniforth, Vice President CFS, RBC
LinkedIn - https://www.linkedin.com/in/andrew-staniforth-3748a362/
RBC Business page – https://www.rbcroyalbank.com/business/index.htm
RBC Financial Relief page - https://www.rbc.com/covid-19/business.html
RBC Agriculture Banking and Financial Solutions- rbc.com/agriculture
RBC Small Business Navigator - www.rbc.com/smallbusinessnavigator
Follow Tony Chapman
Website - https://chatterthatmatters.ca
Twitter - https://twitter.com/TonyChapman
Linkedin - https://www.linkedin.com/in/tonychapmanreactions/
Instagram - https://www.instagram.com/chatterthatmatters/
Youtube - https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
If you believe that Canada can't compete in the design and creation of wonderful garments, then I encourage you to listen to this episode. And if you ever question the value of immigration, then I suggest you listen to it twice. For everyone else, get ready for some goosebumps, and some incredible advice from one of the worlds thought leaders on fashion, Jeanne Beker, as well as David Kincaid, a business and branding strategist who has guided the positioning of some of the world’s top companies and Lori Darlington from RBC.
Kathy Cheng emigrated from Hong Kong to Canada in the 1970s with her parents. To make ends meet, her Dad worked three jobs, sewing in a factory, delivering pizza at night, and waiting on tables, and her Mom wasn't far behind. There was no money for child care. Kathy was a latch-key kid who grew up watching her parents work. Over time Kathy's father and two siblings saved enough to start their own sewing shop, and within a decade, they employed 500 Canadians. Fast-forward to today, and Kathy is now the CEO, her Dad is her partner and they still sew everything in Canada.
Is it easy? No, but it's never been easy for Kathy and her family. Is it possible to defy the odds and keep Canadians employed in designing and manufacturing in the garment trade? Absolutely if Canadians support theirs and others, Canadian Dreams.
Presented by RBC.
Coming to Canada (01:03)
Having emigrated from China at the age of 4 with her parents, Kathy, learnt to be independent and resourceful, in a new country, learning a new language. After working multiple jobs Kathy’s parents decide to open up their own business with 10 sewing machines and 5 staff. It’s a small start but they grow quickly.
From boom to almost bust (04:13)
Their business grows to over 500 people, manufacturing for some of Canada’s most iconic brands as well as expanding into the US. When China joined the World Trade Organization in 2001, competition increased putting pressure on their business and after the 2008 crash, things got worse. However, to her surprise, Kathy’s father asks her to be his business partner.
The revival (07:22)
Together, they restructure the business around 40 people, focus on quality versus fast fashion and leverage the Made in Canada “label”. The strategy pays off and the business flourishes once again, now they have their own brand, Redwood Classics. As the business continues to grow what should focus on? Our experts step in.
Sound advice (11:15)
Lori Darlington, VP, Small Business & Strategic Partnerships, RBC, compliments Kathy’s focus and commitment to “Made in Canada” - it’s a significant differentiator. David Kincaid, Founder & Managing Partner, Level5 Strategy, challenges Kathy to step up to that next level and declare her vision and answer that question: What business do I want my business to be? Jeanne Beker, Style Editor at TSC & Creative Director gives Kathy a big idea: team up with a local fashion school and invite students to design a garment, injection a little edge into the design.
My closing thoughts (29:07)
There is so much more inside of Kathy Cheng - that’s her North Star.
“ …stop focusing on what you make and instead focus on the moments that fashion will be.” Own the moment, as it's not about what you sell but instead, the feeling people experience when they wear your garmets, that's your quest.
Links & References
Kathy Cheng, President & Founder, Redwood Classics Apparel
LinkedIn - https://www.linkedin.com/in/kathy-cheng-2510a815/
Website - https://redwoodclassics.net
Jeanne Beker, Style Editor at TSC , Author, Keynote Speaker, Host, Freelance Journalist, Creative Director
LinkedIn - https://www.linkedin.com/in/jeanne-beker-109a501b/
David Kincaid, Founder & Managing Partner, Level5 Strategy
LinkedIn - https://www.linkedin.com/in/david-kincaid-125b851/
Lori Darlington, VP, Small Business & Strategic Partnerships, RBC
LinkedIn - https://www.linkedin.com/in/lori-darlington/
RBC Business page – https://www.rbcroyalbank.com/business/index.htm
RBC Financial Relief page - https://www.rbc.com/covid-19/business.html
Support local businesses - https://www.rbcrewards.com/campaign/pointsforcanada
RBC Small Business Navigator - www.rbc.com/smallbusinessnavigator
Follow Tony Chapman
Website - https://chatterthatmatters.ca
Twitter - https://twitter.com/TonyChapman
Linkedin - https://www.linkedin.com/in/tonychapmanreactions/
Instagram - https://www.instagram.com/chatterthatmatters/
Youtube - https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
Electrify your day by listening to the story of Connie Stacey who calls herself a Mad Scientist and for a good reason. Connie is an inventor with a brain, burning to solve some of the world's most pressing problems. In this episode, we look at her Grengine, a solar-powered generator that addresses energy poverty. One-seventh of the world lives without power, and cooks and heats with biomass fuels, which are horrible for their health and the planet. This episode is a powerful and telling tale of the challenges entrepreneurs face when marketing and selling their Canadian technology across the world, combined with Connie's charm and self-deprecating humour.
To help Connie with her global quest, we have Mairead Lavery, Export Development Canada's passionate CEO. Also, Dan Sorotschynski, one of Canada's leading global marketers, shares his experiences on how to go global. Sid Paquette, who leads the Technology and Innovation practice for RBC offer his thoughts on how to think and be big.
Presented by, RBC.
Get ready to listen, laugh and learn with insights for all.
A walk in the neighbourhood sparks an idea (00:46)
Connie takes her twin boys for a stroll around the neighbourhood. Spotting an old and noising diesel generator she beings to wonder if there is a better solution. After chatting to friends about using batteries instead, there is still a problem - how does one recharge it? Connie’s has an idea. What if you could swap batteries like Lego blocks…her journey to create Grengine begins
From dreams to reality (04:13)
Connie sees the challenge of power supply on a global scale, she wants to solve every poverty globally. Connie has dreamt big, but can she make her dreams a reality? With the support of her wife, she goes all in to create a battery system that doesn’t need electricians or technicians. Underpinned by a triple bottom line, people plant, profit, she perseveres and builds Grengine. After winning a US Defense competition, her dreams become reality.
Growing up (10:21)
With support from Export Development Canada (EDC) and Alberta Innovates, Connie's business grows up and out but with growth, comes complexity. Connie wants to own 100% of her business but needs advice on how she can finance her growth without giving her business away. Going global and positioning her brand amongst many competitors is key for her continued success. Luckily, help is on the way.
Advice to match Connies ambitions (13:48)
Sid Paquette, Head, Venture Capital and Innovation, RBC - in order to grow and go global, Connie may have to reconsider her stance on 100% ownership. Her ambitions require specialized talent, and the level of talent acquired by offering equity. Dan Sorotschynski, Brand Marketing Executive, suggested Connie establish a clearer value proposition and continue to sustain the people component that is behind her brand. Mairead Lavery, President & CEO, Export Development Canada, reminds Connie not to forget her ambition and to surround her self with advisors to assist her as she grows.
Here’s to Connie (28:19)
I would love Connie to follow in the footstep of other great Canadian companies, like Blackberry and Nortel and Bombardier and conquer the world. It is not an easy path you have chosen, but it yours. You have turned your dreams into reality and with your passion and the mind of a mad scientist, I eagerly look forward to following your journey as a passionate Canadian entrepreneur. Here’s to Connie.
Links and References
Connie Stacey, Owner, Growing Greener Innovations
LinkedIn - https://www.linkedin.com/in/connie-stacey-a95973a1/
Website - https://grengine.com
Mairead Lavery, President & CEO, Export Development Canada
LinkedIn - https://www.linkedin.com/in/maireadlavery/
Website - https://www.edc.ca
Dan Sorotschynski, Brand Marketing Executive
LinkedIn - https://www.linkedin.com/in/dsorotschynski/
Sid Paquette, Head, Venture Capital and Innovation, RBC
LinkedIn - https://www.linkedin.com/in/sidpaquette/
RBC Business page – https://www.rbcroyalbank.com/business/index.html
RBC Financial Relief page - https://www.rbc.com/covid-19/business.html
Canada United - https://www.gocanadaunited.ca/
RBC Small Business Navigator - www.rbc.com/smallbusinessnavigator
Follow Tony Chapman
Website - https://chatterthatmatters.ca
Twitter - https://twitter.com/TonyChapman
Linkedin - https://www.linkedin.com/in/tonychapmanreactions/
Instagram - https://www.instagram.com/chatterthatmatters/
Youtube - https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
Patrice Mousseau, First Nations, single Mom, watching her eight-month-old daughter scratch her arms and legs until they were bloody. The only prescription the Doctor offered to help with her daughter's eczema was a steroid cream, something Patrice didn’t want to do. So Patrice researched and identified five natural and organic ingredients that could help. Her research proved right and within two days her daughter was cured and as it turns out she wasn’t the only beneficiary.
Word of mouth, then a farmers market and fast forward to today and 800 stores sell Satya Organic Skin Cream. Patrice is just getting started. 20% of children suffer from eczema, and the numbers from adults aren’t far beyond. How big can Patrice’s business get? She is already doing deals in Hong Kong and the USA. Can Patrice manage her growth?
To help answer that question three experts weigh in. Vicki Saunders, the founder of SheEO who is one of the most impressive individuals I have ever chatted with. When you learn about their approach to empowering women and capitalism you will have renewed faith in #radicalgenerosity and collective wisdom. Vicki offers so much in terms of what it takes to build a business. From RBC we have Devinder Gill who is swept up in Patrice’s story, but also offers some sage advice on how to scale. Corby Fine, one of our thought leaders from Season One returns and puts his big digital brain to work on her business. He gets straight to the point to point Patrice in the right direction.
Every small business owner, aspiring #entrepreneur, anyone dealing with the confines of a gig economy, or wanting to dream and do will benefit from this episode. A Mom doing what she can to keep her daughter from suffering. From farmer markets to800 retailers to knocking at the door of global markets. This is a true and telling tale of against all odds, but beating those odds with institution, insights, and the incredible SheEO platform to stand on.
Chatter that Mattes is presented by RBC.
A crockpot solution (01:10)
Patrice’s daughter, only 8 months old developed eczema. With no alternative treatments, except steroid cream, Patrice seeks for an alternative. Researching both traditional and academic sources, she decides to make her own treatment…in her crockpot! It worked. Patrice was onto something.
Community matters (02:32)
Growing up in a small town in Northwest Ontario, and being part of the Anishinaabe Nation, provided Patrice with a strong sense of community. This held her in good stead as she battled and overcame alcoholism, eventually finding her feet to establishing herself as a successful broadcast journalist at CBC and APTN However, Patrice it not fulfilled and moves on.
From local to global (06:42)
Making her first sale at a local farmers market, Patrice is ecstatic and gets her product certified organic and approved by Health Canada. Satya is launched. Getting her product onto the shelf was her next step. Starting with a “no” at the first local store she approached, Patrice's’ eczema product is now in over 800 stores and has a partnership in Hong Kong. Satya’s growth has relied mostly on word-of-mouth but it’s now time to step this up a level or two. Patrice looks to our three experts for their advice.
Advice to grow (10:06)
Corby Fine, VP Digital at goeasy - Patrice needs to “dial-up” her communication on why the product matters, why her product is the best for the consumer. It’s a great product, make sure your communications bring this the fore. Devinder Gill, Regional VP, RBC Business Financial Services - sometimes you have to look back to go forwards. Getting clarity on Patrice's global ambitions would be a great place to start. Vicki Saunders, CEO of SheEO - don’t focus on too many things at once; focus on what’s directly in front of you and remember to breathe.
My closing thoughts - Patrice’s North Star (25:40)
In spite of her success, Patrice has never lost her North Star, always remaining true to her purpose. Caring about those who suffer from eczema and the planet, Patrice is striving to expand her business globally, never feeling disadvantaged by her circumstances. The DNA of a true entrepreneur.
Links and References
Patrice Mousseau, Owner, Satya Organic Skincare
LinkedIn - https://www.linkedin.com/in/patrice-mousseau-1109791a/
Website - https://satya.ca
Vicki Saunders, CEO of SheEO
LinkedIn - https://www.linkedin.com/in/vsaunders/
Corby Fine, VP Digital at goeasy
LinkedIn - https://www.linkedin.com/in/corbyfine/
Devinder Gill, Regional Vice President, RBC Business Financial Services
LinkedIn - https://www.linkedin.com/in/devinder-k-gill-82446323/
RBC Business page – https://www.rbcroyalbank.com/business/index.html
RBC COVID-19 Financial Relief page - https://www.rbc.com/covid-19/business.html
To get specialized support for your business, visit - https://www.rbcroyalbank.com/business/advice/industry-expertise.html
Canada United - https://www.gocanadaunited.ca/
Follow Tony Chapman
Website - https://chatterthatmatters.ca
Twitter - https://twitter.com/TonyChapman
Linkedin - https://www.linkedin.com/in/tonychapmanreactions/
Instagram - https://www.instagram.com/chatterthatmatters/
Youtube - https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
Joe Parenteau is one of the co-founders of Vancouver based startup Fable. They want to become a world-renowned direct to the consumer brand, that sells dinner plates and cutlery, and eventually other accessories for your home. Finding and acquiring customers is crucial, but it is both challenging and expensive in a crowded marketplace. Our three thought leaders have different opinions about Fable's prospects. Sunil Sharma, Managing Director of Techstars Toronto, likes the founders, their business plan, and the fact they are generating revenue. Lori Darlington, VP of RBC, is a fan of their brand and their accomplishments to date but encourages them to work closely with their financial institution, and advisors on a SWOT analysis and scenario planning. Joe Mimran, who created Club Monaco, and the Joe Fresh brand isn't so confident. He views the category as slow-moving, questions Fable's price point, and then offers them some incredible advice to create a brand that can be world-renowned. We include a bonus track featuring Joe Mimran's story.
Presented by, RBC.
From bookkeeping to dinnerware (01:28)
Graduating as an account Joe Parenteau starts his career at an accounting firm that built software for bookkeeping. While working there Joe was inspired to create his own company. With a passion for interior design and the desire to be an entrepreneur, Joe cofounds Fable.co, a dinnerware company selling directly to consumers.
Designed in Vancouver, made in Portugal (05:27)
Unlike Amazon and Wayfair who merely curate dinnerware, Fable, design the dinnerware themselves and sources it from Portugal, using only ethical and sustainable craftsmanship. Joe and his partners' vision is to expand their product range, moving from the dinner table to other spaces across the home.
Joe asks for advice (08:50)
In order to fulfil this vision, Joe asks for the following advice: (1) What it takes to develop a brand? (2) The best way to grow Fable and raise capital to expand the business? Our three experts, Joe Mimran, Lori Darlington and Sunil Sharma share their advice.
Our experts weigh in (10:40)
Joe Mimran, President JM&A Inc, Founder Club Monaco and Joe Fresh, advises Joe to “pound away” at his story to build his brand and communicate why his products are different to thousands of others. Lori Darlington, VP, Small Business & Strategic Partnerships, RBC encourages Joe to perform a SWOT analysis with as many parties as possible. Sunil Sharma, Managing Director at Techstars Toronto, believes that as Joe’s business is generating revenue, he should not be in a hurry to seek funding.
How can fable be heard? My final thoughts (24:05)
“Attention is the oxygen of almost all human endeavour” In this age of noise, many brands are starving for attention and only if you make your customer the hero will you be noticed. What you do, only matters if it matters to your customer and always seek for opportunities to surprise and delight them at every turn.
Links and References
Joe Parenteau, Co-founder, CEO at Fable
LinkedIn - https://www.linkedin.com/in/jparenteau
Website - https://fablehome.co
Joe Mimran, President JM&A Inc, Founder Club Monaco and Joe Fresh
https://www.linkedin.com/in/joseph-mimran-32902814/
Sunil Sharma, Managing Director at Techstars Toronto
https://www.linkedin.com/in/sunilsharmats/
Lori Darlington, VP, Small Business & Strategic Partnerships, RBC https://www.linkedin.com/in/lori-darlington/
RBC Business page – https://www.rbcroyalbank.com/business/index.html
RBC Financial Relief page - https://www.rbc.com/covid-19/business.html
Canada United - https://www.gocanadaunited.ca/
RBC Small Business navigator - www.rbc.com/smallbusinessnavigator
Follow Tony Chapman
Website - https://chatterthatmatters.ca
Twitter - https://twitter.com/TonyChapman
Linkedin - https://www.linkedin.com/in/tonychapmanreactions/
Instagram - https://www.instagram.com/chatterthatmatters/
Youtube - https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
Wonderkind brings unique & tailored gifts right to your door. They represent over one-hundred and twenty Made in Canada businesses, support communities, empower female entrepreneurs & spread kindness. One gift at a time.
Now that’s some kind of wonderful. Or is it?
Is it possible that all of this good is complicating Wonderkind’s offering and making it harder for the consumer to buy? Are the founders, Tara Cochrane and Shawna Pereira’s burning desire to sustain woman enterprise, distracting them from building a sustainable business? I went to three experts to ask these questions and more, and all came back with exceptional advice, Arlene Dickinson, Dragon, Entrepreneur, Partner, and Mother who has mentored, guided, and invested in so many successful leaders and businesses. Jay Bhatti, co-Founder of Brand Project, one of the world’s leading thinkers and doers on how entrepreneurs can develop and scale their ideas, and Nazine Virjee, VP of RBC. She focuses her wealth of experience partly on new ventures.
A heartfelt story that beats with passion, emotion, and desire combined with insights and ideas that anyone can apply to make their dreams a reality.
Presented by RBC.
Books, Tara’s best friends (01:45)
Moving around a lot as a kid in a single-parent household, taught Tara resilience and that anything was possible. Books were her best friends. Feeding her curiosity and imagination and by immersing herself and learning other people stories, enabled her to better understand and connect with people as well as opened up a different way of thinking.
A chance meeting leads to great things (04:31)
While getting back her roots of writing, Tara Cochrane, meets Shawna Pereira at a fundraiser. They worked well together, shared the same values and had a passion for small business. The beginnings of a new partnership and a new business emerge with the idea of taking the power of storytelling - the stories of local businesses - and making it into a business platform.
Curiosity and kindness come together (06:02)
Tara and Shawna combine the concept of personalization and the sense of surprise to establish Wonderkind, delivering unique & tailored gifts right to your door…curiosity and kindness coming together. Showcasing businesses founded and cofounded by female entrepreneurs, they represent over one-hundred and twenty Made in Canada businesses, sharing kindness one gift at a time. But there could be too much for customers to wonder about.
First-class advice from our experts (11:47)
Naznine Naznine Virjee, VP Commercial Markets, Retail, RBC, doesn’t start by looking at the numbers, rather she first wants to understand the business model and the customer problem Tara is solving. Additionally, Nazine, pints out that managing is very important, and if there is one thing the COVID pandemic has taught is how to manage risk. Jay Bhatti, Co-Founder & Partner, Brand Project, believes that Tara’s core product offering and purpose have to mesh together very well in order to attract customers and talent. Arlene Dickinson, General Partner at District Ventures Capital, advises Tara to be clearer in her messaging on how Wonderkind's process works - simplicity is key.
It’s a wrap - Tony’s final thoughts (26:41)
It’s important that Tara chooses from the many options Wonderkind offers and lock onto to what success looks like. Is it supporting woman entrepreneurs, gifting or supporting charities? Clarity of purpose and my you matter is going to be key.
Links and References
Tara Cochrane, Founder + Creative Director, Wonderkind
https://www.linkedin.com/in/taracochrane/
Website - https://wonderkind.ca
LinkedIn - https://www.linkedin.com/company/wonderkindinc/
Twitter - https://twitter.com/wonderkind_inc
Facebook - https://www.facebook.com/wonderkind.ca/
Instagram - https://www.instagram.com/wonderkind_inc
Arlene Dickinson, General Partner at District Ventures Capital
Linkedin - https://www.linkedin.com/in/arlenedickinson/
Jay Bhatti, Co-Founder & Partner, Brand Project
LinkedIn - https://www.linkedin.com/in/jaybhatti/
Naznine Virjee, VP Commercial Markets, Retail, RBC
LinkedIn - https://www.linkedin.com/in/naznine-virjee-73695a7/
RBC Business page – https://www.rbcroyalbank.com/business/index.html
RBC COVID-19 Financial Relief page - https://www.rbc.com/covid-19/business.html
To get specialized support for your business, visit - https://www.rbcroyalbank.com/business/advice/industry-expertise.html
Canada United - https://www.gocanadaunited.ca/
Follow Tony Chapman
Website - https://chatterthatmatters.ca
Twitter - https://twitter.com/TonyChapman
Linkedin - https://www.linkedin.com/in/tonychapmanreactions/
Instagram - https://www.instagram.com/chatterthatmatters/
Youtube - https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
As a mother, Sheri Allain wondered why there wasn’t more focus on STEM for children, especially girls and why her children’s school had nights devoted to drama, music, arts and crafts, but not one on technology.
So Sheri created CODEZILLA to provide hands-on coding classes, camps and parties, and lunch and after school programs for kids ages 4 - 14.
And Sheri’s business takes off as she isn’t the only parent asking the questions.
And then COVID-19 hits and hands-on becomes virtual? Sheri transforms her business only to find parents all over the world knocking at her door!
Has the business become too big and complicated? Sheri asks our experts Bruce Croxon one of Canada’s most successful entrepreneurs, Ken Wong one of Canada’s leading business professors and Paul daSilva RBC’s leading franchise expert for help. Should she sell, scale or franchise? After listening to her story and their advice what would you do?
Presented by RBC.
The perfect mix (01:22)
Sheri’s has both educator and entrepreneurial DNA flowing through her blood, her one grandfather was a Prairie school teacher and the other a successful businessman. With this and her desire to provide more STEM activities for school kids, Sheri continues the family legacy and starts her business, Codezilla, a business teaching kids to code.
The beginning - Hello World (03:51)
Hiring her first instructors in 2017, Codezilla immediately takes off - forty kids in four hours - first testing the idea and then quickly transitioning to charging for it once she realizes the demand is real. Initially reluctant to be the face of the brand, Sheri realizes that her opinion and points of view are valued by many and makes the switch to be front and centre. Codezilla is now in over 40 schools across the Greater Toronto Area (GTA).
Offline to online - a rapid response (07:04)
COVID-19 forces Codezilla to change their delivery model, what was once face to face has to become virtual. Sheri and team responded quickly and within two weeks changed the entire business to online learning, learning as the went and making changes to enhance the experience. Her business grew rapidly but she also has her own kids to look after. Now Sheri has some decisions to make: Sell, scale or franchise.
Sell, scale or franchise? Our experts dial-in (10:49)
Paul daSilva, National VP, Franchise Financing, RBC offers great advice on Sheri’s franchising opportunities, key steps to take and where she can get assistance. Ken Wong, Distinguished Professor, Smith School of Business at Queens University, shoots straight and advises Sheri to chose what business she is in; and if she was to franchise she needs to standardize her people, process and props. Bruce Croxon, Managing Partner, Round 13 Capital, believes Sheri should rather scale her business and find a partner to help her do so.
Tony’s parting thoughts (25:21)
Although Sheri has a tough choice to make, franchising is not for Sheri. With the DNA of entrepreneurship and teaching, she should scale the business instead and find a partner to compliment her, allowing her to run her business and achieve a balance between her business and family life.
Links and References
Sheri Allain, Founder, Codezilla - https://www.linkedin.com/in/sheri-allain-6b49b01/
Website - https://codezillakids.com
LinkedIn - https://www.linkedin.com/company/codezillakids/
Instagram - https://www.instagram.com/codezillakids @codezillakids
Twitter - https://twitter.com/CodezillaKids @CodezillaKids
Bruce Croxon, Managing Partner, Round 13 Capital
https://www.linkedin.com/in/brucecroxon/
Ken Wong, Distinguished Professor, Smith School of Business at Queens University
https://www.linkedin.com/in/ken-wong-4453892
Paul daSilva, National VP, Franchise Financing, RBC
LinkedIn - https://www.linkedin.com/in/paul-dasilva-23642a2b/
RBC Business page – https://www.rbcroyalbank.com/business/index.html
RBC COVID-19 Financial Relief page - https://www.rbc.com/covid-19/business.html
To get specialized support for your business, visit - https://www.rbcroyalbank.com/business/advice/industry-expertise.html
Canada United - https://www.gocanadaunited.ca/
Follow Tony Chapman
Website - https://chatterthatmatters.ca
Twitter - https://twitter.com/TonyChapman
Linkedin - https://www.linkedin.com/in/tonychapmanreactions/
Instagram - https://www.instagram.com/chatterthatmatters/
Youtube - https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
Thirty thought leaders step up with profound insights, compelling ideas, and much-needed and deserved inspiration to help small business owners get to where they need and deserve to go.
In Series One, Small Business Matters personalized the stories of 10 small business owners so that we take their dreams and challenges personally. Why? Small business is the heart of our economy, and it is in our collective interest to keep them beating strong. In each episode, three thought leaders invested the time to learn their business and to offer their ideas. In this episode, I share some of their wisdom, thought leadership we can all benefit from.
Presented by RBC.
Mastering the basics (01:36)
Dr Trung Ngo advises Paul Hemburrow in Ep2, that by mastering the basics, he can better navigate his challenges and increase his chances of success.
Finding the silver lining (02:38)
In Ep 4, Joe’s O’Brien’s whaleboat touring business battles to stay afloat during COVID-19, but Alexandra Blum and Ujwal Arkalgud offer inspiring advice on where his next opportunities lie, post COVID - if only he can hang in there.
Touch and Taste (05:48)
Kristi Knowles, Mother Raw (Ep 5)and Sheena Russell’s businesses, Made with Local, (Ep 10) both rely on “touch and taste”. Our experts, Andrew Black and Darrell Jones, share the importance of getting one's product into consumers hands and encouraging them to share their great experiences to build word of mouth.
Value (06:42)
When talking to Paul Hemburrow’s, at Health Hub Solutions, David Kincaid defined value: "It's not what a product does, but what it enables.” In Ep 7, Joe Jackman, believes that Jennifer Menard, needed to communicate her value, taking credit for it and finding the “tie-breaker”. For Lisa Taylor, founder of Challenge Factory, Kelly Peters advised that she needed to clearly articulate what her customers were going to get - their results.
Your point of difference and telling your story (10:30)
In Ep 8, Chris Barrett, CEO of Operatic, identified a key point of difference Ernesto Gomezes needed to take advantage of. Duke Mackenzie, shared his advice on the power of personalized storytelling.
Digital marketing & fly fishing (13:19)
Chris Barrett and Sabrina Geremia, VP & Country Director at Google, Canada shared their advice on how digital marketing can power one's business. From understanding your customers intent to using online reviews to build trust and the need for your digital destinations to perform speedily.
Narrow your focus (15:27)
Eliminating redundancies, focussing on fewer opportunities and overall, narrowing one's focus was shared by many of our experts. Beverly Hammond and Caroline Paxton advised Lisa Taylor on where she could narrow her focus.
Broaden your focus (16:48)
Additionally, many of our experts shared advice on broadening one's focus. Increased revenue can be had by expanding one's opportunities. Corby Fine advised Traci Shepheard as such in Ep 1. In Ep 6 , Lisa Kimmel, CEO of Edelman, Canada and Latin America encouraged Carly Shuler, Co-Founder of Hoot Reading to expand from literacy to STEM. For Jennifer Menard, Stephen Shaw recommended she broaden her offering to include other services, such as security. Jeanne Beker recommended François Thériault, Co-Founder at Surmesur, expand his business into woman’s wear. Nancy Rooney, VP of PepsiCo, guided Kristi Knowles on where she could expand her business and Bobby Sahni, Partner & Co-Founder, Ethnicity Matters provided Sheena Russell with ideas on expanding her product line to cater for ethnic communities.
Not just a bank - RBC’s depth of advice (20:38)
Caroline Paxton, provided our entrepreneurs with advice on all things social media related. Laura Davey, on the importance of cash flow; Laura Darlington shared the role of scenario planning in ones business; Kellie Sauriol planning and knowing ones financial situation is key to engaging with your financial advisor; Jane Henderson, displayed her depth of knowledge of the food industry when advising Kristi Knowles; Eric Leblanc, shared advice on the importance of understanding what one is trying to achieve; Kiruba Sankar, on the advantage of being a certified supplier; Kellie Sauriol, the importance of budding credibility with your bank; Lolita Guerrera, compliments Francois on his quick pivot to save his business; Sid Paquette, advises Paul that being transparent allows financial advisors to truly understand his issues.
Links and References
RBC Business page – https://www.rbcroyalbank.com/business/index.html
RBC COVID-19 Financial Relief page - https://www.rbc.com/covid-19/business.html
To get specialized support for your business, visit https://www.rbcroyalbank.com/business/advice/industry-expertise.html
Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
Follow Tony Chapman
Website - https://tonychapmanreactions.com
Twitter - https://twitter.com/TonyChapman
Linkedin - https://www.linkedin.com/in/tonychapmanreactions/
Instagram - https://www.instagram.com/chatterthatmatters/
Youtube - https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
Meet the Heroes of Small Business Matters Series One.
Each week, during the darkest days of COVID-19, we produced a podcast featuring a small business owner, and three thought leaders who help them get to where they need and deserve to go. All made possible through the incredible support of RBC. We went remotely across Canada to explore many sectors of our economy. We talked to startups, established businesses, first-generation Canadians to family-owned companies that spanned decades. Every one of them inspired me with their resilience, resolve, and ability to reinvent.
In this podcast, I revisit each one to pay tribute to these heroes and to share what I learned along the way.
Small Business Matters series, presented by RBC.
Traci Shepheard (01:41)
Traci Shepheard's lifelong dream was to be an entrepreneur building a health and wellness business. She invested her savings and purchased an Airstream Trailer, retrofitting it to create a 'rock star' experience. MeditationWorks is launched. As she starts the ignition, her wheels fall off when COVID-19 stops everything in their tracks, especially a studio where people meditate inside a trailer, even one as beautiful as Traci’s.
Paul Hemburrow (04:14)
Paul and his partner buy a profitable business that rents TV sets to patients in hospitals and then reinvents it to offer a suite of innovative tools that patients can access at their bedside while benefiting the hospital and healthcare. Health Hub Solutions finally get the breakthrough they need but COVID-19 arrives and no one is focused on the future, just surviving the day.
Lisa Taylor (06:08)
A powerful insight leads Lisa Taylor to reinvent the future of work. Many people were satisfied at work, but not fulfilled. Lisa left the security of a great job to launch the Challenge Factory, a research-based, process-driven consultancy that helps companies create productive cultures where people work with a higher purpose. She moves from the uncertainty of a startup to the complexities of leading a growing business, only to have today's economic uncertainty, turn her business upside down.
Joe O'Brien (09:11)
Joe O'Brien is a gifted entrepreneur operating his tourism business, O'Brien Boat Tours, from St John's Newfoundland. He captains his guests to the edge of the world, with whale watching, giant icebergs, and a wild bird sanctuary, mixed in with the songs and spirit of Newfoundland and Labrador. are on offer. Joe shares his story of growing up in a fishing village and having to reinvent when the Cod disappeared. COVID-19, requires Joe to reinvent once again.
Kristi Knowles (11:01)
Kristi knows that the company needs a rebrand if they are going to battle international food giants for market share. Mother Raw is born, and the legacy of the Founder, and her mission of 'Good on Good' is woven across every consumer, retailer, and employee touchpoint. Manufacturing in Canada and in 5000 locations, can Kristi finance this growth and get the attention she feels Mother Raw deserves?
Carly Shuler (12:49)
After a five-year stint with Sesame Streets Labs in New York, and getting her Masters in Education at Harvard, Carly returns to Canada and creates Hootreading.com. Why? Carly knows that kids who love to read will spend a lifetime loving to learn. Hootreading matches students with real teachers, and with Carly's proprietary technology and teaching methods, her business takes off. Her concern is that she might draw the attention of multinationals who will go after her market share with their deeper pockets.
Jennifer Menard (14:29)
Jennifer Menard’s life has been about reinvention, regardless of her circumstance, openly sharing her life story growing up in a broken home, but persevering to become a successful entrepreneur. Finding her path through a mentor who employed her and then subsequently encouraged her to buy the business she helped build. Jennifer rebrands, brings in a partner and Staff Shop is born, staffing events across North America and the Caribbean. Her business is all is promising until COVID-19 cancels every event.
Ernesto Gomez (17:12)
Ernesto Gomez is a first-generation Canadian who fell in love with food watching and then helping his mother and grandmother prepare meals in their kitchen. Curiosity led him to explore Chinese and Italian food and travel the world, feeding his mind with possibilities. A chance meeting in Vancouver kick-starts Ernesto’s latest venture - Nuba Restaurant. Armed with a war chest, they set their sites on a new location in Spain and then COVID-19 attacks in more ways than one. They have to shut down their restaurants, and Ernesto catches the virus.
Francois Theriault (20:04)
Surmesur, an innovative, personality led tech-enabled made-to-measure men's wear retail chain. Francois and his brother Vincent understand customer service better than most. Instead of selling a made to measure suit, they train their staff to sell into a moment that someone wants to own. They combine this insight, with a personality led shopping experience, and state of the art technology. Their skills as entrepreneurs lead them from one store in Quebec City to expansion across Canada and into the United States and Mexico. Then COVID hits.
Sheena Russell (22:07)
Sheena Russell is the co-founder of Made with Local. Sourcing local ingredients and working with social enterprises to employ people who have barriers to the mainstream workforce, Sheena achieves B-Corp status, When COVID hits, the government orders this 'high risk' segment of the population into isolation, leaving Sheena with a ton of orders to fill and no one there to help her. Sheena makes a trademark entrepreneurial move - she jumps in with her family to bake, make and ship products, and fast-tracks a new product that is perfect for these times.
My Closing Thoughts (24:15)
Despite the challenges they faced, entrepreneurs find a way to get back up in the horse to ride again. “They don't just find an opportunity. They create it” They create our economy and our jobs. These entrepreneurs inspire not only their children and their employees, they inspire all of us to make our destiny a matter of choice, not chance.
Links and References
MeditationWorks - https://meditationworks.com
Health Hub Solutions - https://healthhubsolutions.ca/
Challenge Factory - www.challengefactory.ca
O'Brien's Boat Tours - https://www.obriensboattours.com
Mother Raw - https://motherraw.com
Hootreading - Hootreading.com
Staff Shop - http://staffshop.ca
Nuba Restaurant - https://www.nuba.ca
Surmesur - https://www.surmesur.com
Made with Local - www.madewithlocal.com
RBC Business page – https://www.rbcroyalbank.com/business/index.html
RBC COVID-19 Financial Relief page - https://www.rbc.com/covid-19/business.html
Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
Follow Tony Chapman
Website - https://chatterthatmatters.com
Twitter - https://twitter.com/TonyChapman
Linkedin - https://www.linkedin.com/in/tonychapmanreactions/
Instagram - https://www.instagram.com/chatterthatmatters/
Youtube - https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
Sheena Russell is the co-founder of Made with Local, and her story will inspire anyone who wants to be their own boss, and act on their beliefs and values. Made with Local sources local ingredients and then works with social enterprises to employ people who have barriers to the mainstream workforce. When COVID hits, the government orders this 'high risk' segment of the population into isolation, leaving Sheena with a ton of orders to fill and no one there to help her. Sheena makes a trademark entrepreneurial move - she jumps in with her family to bake, make and ship products, and fast-tracks a new product that is perfect for these times. If that isn't enough to earn your admiration, Sheena is also a Certified B Corp, to reflect a new kind of business that balances purpose and profit. They are legally required to consider the impact of their decisions on their workers, customers, suppliers, community, and the environment. Sheena is part of a community of leaders, driving a global movement of people using business as a force for good.
Sheena's challenge is to have her brands compete for attention in some of the world's most competitive food markets. To help her with her quest we invite Andrew Black, CEO of Brand Project, a venture capital firm, Bobby Sahni, from Ethnicity Matters to advise her on tapping into the multicultural market. Kellie Sauriol, from RBC, talks about how to ensure her growth ambitions are supported.
Presented by RBC.
Humble beginnings (01:24)
After graduating from Dalhousie University, Sheena joins the City of Halifax teaching businesses how to recycle but needs a more creative outlet. In 2012, spotting an opportunity to produce healthy and tasty snacks, Sheena starts Made with Local. She starts selling her snacks at local farmers markets on the East Coast, building a strong following and in 2016 enters Sobeys Atlantic with her real food bars.
Local ingredients, local partnerships (04:59)
Using local ingredients is not enough, Sheena partners with a Nova Scotian social enterprise, the Flower Cart Group, using them to help make her products. With incredible support from SheEO mentors Made with Local expands further. Now with a presence in Sobeys Ontario, a private label partnership with FarmBoy and opportunities to expand their partnership with Loblaws, Sheena’s grassroots approach has paid off. To boot, Made With Local achieves a B-Corp certification.
Down, but not out (10:30)
COVID-19 strikes! “Well, it hit us like a ton of bricks.” With their production capacity completely shut down, and a large order pending, Sheena had to make alternate plans. It was all hands on deck, Sheena, her husband, and her director of sales roll up their sleeves and baked and packed. As if that was not enough, they were in the process of launching a new product.
Expert advice (14:10)
Andrew Black, Founder Managing Partner, Brand Project recommend Sheena continue to persevere in retail and do more sampling once COVID-19 allows her to do so. Bobby Sahni, Partner & Co-Founder, Ethnicity Matters, points out that: when catering to different ethnic communities dietary requirements, they are not all are homogeneous. Kellie Sauriol, Regional Vice President, Business Financial Services, RBC suggests focussing on working capital and cash flow constraints and using a forecast to do so.
Capitalism has a conscience - Tony’s closing thoughts (22:47)
Sheena has proven that profit and purpose can go hand in hand. Sourcing local ingredients and partnering with social enterprise, not as charity, but as a fundamental part the business and culture. And inspire of growing the business in one on the most competitive provinces, Ontario, remained true to her values, values that matter to all of us.
Links and References
Sheena Russell, Founder, Made with Local
LinkedIn - https://www.linkedin.com/in/sheena-russell-0459b728/
Website - https://www.madewithlocal.com
Twitter - https://twitter.com/madewithlocal @madewithlocal
Facebook - https://www.facebook.com/madewithlocal @madewithlocal
Instagram - https://www.instagram.com/madewithlocal/ @madewithlocal
SheEO - https://sheeo.world
Sobeys - https://corporate.sobeys.com
Farm Boy - https://www.farmboy.ca
B Corporation - https://bcorporation.net
The Flower Cart Group - https://flowercart.ca
Loblaws - https://www.loblaws.ca/about
Andrew Black, Founder Managing Partner, Brand Project
LinkedIn - https://www.linkedin.com/in/andrew-black-2b3764/
Website - www.brandproject.com
Bobby Sahni, Partner & Co-Founder, Ethnicity Matters
LinkedIn - https://www.linkedin.com/in/bobbysahni/
Website - https://ethnicitymatters.com
Kellie Sauriol, Regional Vice President, Business Financial Services, RBC
LinkedIn - https://www.linkedin.com/in/kellie-sauriol-3a86a9158/
RBC Business page – https://www.rbcroyalbank.com/business/index.html
RBC COVID-19 Financial Relief page - https://www.rbc.com/covid-19/business.html
To get specialized support for your business, visit https://www.rbcroyalbank.com/business/advice/industry-expertise.html
Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
Follow Tony Chapman
Website - https://tonychapmanreactions.com
Twitter - https://twitter.com/TonyChapman
Linkedin - https://www.linkedin.com/in/tonychapmanreactions/
Instagram - https://www.instagram.com/chatterthatmatters/
Facebook - https://www.facebook.com/Chatter-that-Matters-111890333544575
Youtube - https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
Jeanne Beker, one of the world's leading fashion authorities, Sabrina Geremia, Head of Google Canada, and Lolita Guerrera, VP of RBC Retail, are the experts in this episode. They offer powerful advice to co-founder Francois Theriault on how to reposition Surmesur, an innovative, personality led tech-enabled made-to-measure men's wear retail chain, to compete in a post COVID economy. Two of their ideas Francois acts upon immediately, a testament to the power of bringing entrepreneurs together with thought leaders to chart a profitable path forward.
Francois and his brother Vincent understand customer service better than most. Instead of selling a made to measure suit, they train their staff to sell into a moment that someone wants to own. Walking down the aisle, presenting in a boardroom, looking sharp for that first date. They combine this insight, with a personality led shopping experience, and state of the art technology. The result is fabulous, fitted, and affordable made to measure fashion for men and a loyal customer base. Their skills as entrepreneurs lead them from one store in Quebec City to expansion across Canada and into the United States and Mexico. Then COVID-19 hits.
Weddings are cancelled, presentations are now done from the neck up over Zoom, and stores are closed. In classic entrepreneurial fashion, the Theriault brothers start selling masks to generate much-needed cash flow to invest in the reinvention of their business.
Small Business Matters series, presented by RBC.
Francois finds inspiration in Asia (02:08)
Realizing that a career in finance is not for him, Francois, shortly after graduating, spends a year travelling Thailand, Laos, Cambodia, India and China. Inspired by the suit shops in China and Thailand, where custom-fit suits are the fraction of a cost of those in Canada, Francois and his brother decide to go into business.
A better way to buy suits - a perfect fit (03:01)
The service experience gained while working in restaurants, combined with the idea of custom-fit suits, the Thériault brothers begin their entrepreneurial journey, not just selling suit but selling experiences. Getting to truly know their customers and building relationships, sets them on the road to success. With 10 stores across Canada, the United States and Mexico, they build a business founded on a culture of empowerment and with staff with personality.
A new way of doing business (06:20)
COVID-19 upends their business. Face-to-face relationships are no longer possible and their customer's requirements have changed too. From suits to sneakers, causal wear now dominates, but will this be a viable option for Surmesur? Realizing they need to reinvent themselves, for Francois, digital stands out as a key factor for success.
Operating in a post COVID economy (14:18)
Jeanne Beker http://www.jeannebeker.com/about/, Style Editor at TSC and Creative Director, believes Surmesur can broaden their appeal by offering tailored suits for woman. Sabrina Geremia, VP & Country Director at Google, Canada believes Francois “has the opportunity to treat his website as a flagship store” and Lolita Guerrera, VP, Commercial Markets, Retail, RBC, points out Surmesurs’ resilience in pivoting from suits to masks.
Tonys final thoughts (25:27)
Francois has a burning desire to succeed and one word describes his life and his business: “transformation”. Passionate about quality and to truly understand their customers moments that matter, Surmesur designs outfits that are both an expression and a vessel to take them there. “There's no doubt in my mind, you will continue to transform and not just as a business, but transforming the customer's employees that you feel so honoured to serve.”
Links and References
François Thériault, Co-Founder at Surmesur - https://www.linkedin.com/in/francois-theriault-8280b227/
https://www.surmesur.com
Jeanne Beker, Style Editor at TSC , Author, Keynote Speaker, Host, Freelance Journalist, Creative Director - https://www.linkedin.com/in/jeanne-beker-109a501b/
http://www.jeannebeker.com/about/
Sabrina Geremia, VP & Country Director at Google, Canada - https://www.linkedin.com/in/sabrina-geremia-028644/
https://about.google/
Digital Main Street - https://digitalmainstreet.ca
ShopHERE program - https://digitalmainstreet.ca/shophere/
Helping Small Business - https://canada.googleblog.com/2020/05/helping-50000-canadian-small-businesses.html
Lolita Guerrera, VP, Commercial Markets, Retail, RBC LinkedIn - https://www.linkedin.com/in/lolita-guerrera-mba-2885a014/
RBC Business page – https://www.rbcroyalbank.com/business/index.html
RBC COVID-19 Financial Relief page - https://www.rbc.com/covid-19/business.html
To get specialized support for your business, visit https://www.rbcroyalbank.com/business/advice/industry-expertise.html
Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
Follow Tony Chapman
Website - https://tonychapmanreactions.com
Twitter - https://twitter.com/TonyChapman
Linkedin - https://www.linkedin.com/in/tonychapmanreactions/
Instagram - https://www.instagram.com/chatterthatmatters/
Facebook - https://www.facebook.com/Chatter-that-Matters-111890333544575
Youtube - https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ
If you want to be swept away in a story about resilience, reinvention and catching dreams, this episode is for you. Then combine it with compelling advice from three experts, Robert Carter, Chris Barrett and Duke McKenzie on how to engage the head, heart and wallets of customers. It is appointment listening for anyone wanting a post-COVID comeback.
Ernesto Gomez is a first-generation Canadian who fell in love with food watching and then helping his mother and grandmother prepare meals in their Mexico kitchen. Curiosity led him to explore Chinese and Italian food and when he was old enough, travel the world, feeding his mind with possibilities. Ernesto returns to Mexico and opens a restaurant and attends the school of hard knocks. After five years with his knapsack packed with experience, he goes off on another exploration and returns to Vancouver, where his family has immigrated. Bored and restless he wanders into Nuba restaurant and meets Victor and then, well, I won’t spoil that part of the story.
What Ernesto and Victor build in terms of restaurants, formats, culture and community is a case study in entrepreneurship. Armed with a war chest, they set their sights on a new location in Spain and then COVID-19 attacks in more ways than one. They have to shut down their restaurants, and Ernesto catches the virus. For anyone thinking this is a common flu pay attention to how Ernesto, strong and healthy has to fight for every breath and during that time, fight to keep their dream alive and jobs for his employees.
Small Business Matters series, presented by RBC.
Ernesto turns a passion into a career (1:06)
Hunting deer with his father, cooking with his grandmother and his early passion for cooking supported by his mother, Ernesto “cooks from the heart”. Receiving culinary training in Europe, Ernesto, turns his hobby into a career and learns the business in the school of hard knocks! However he needs more and enters a postgraduate program at Cornell. After graduating, Ernesto travels the world exploring the foods of Japan, France, Middle East and Spain, returning to Mexico to focus on stadium and arena food.
Success in Vancouver (05:06)
Following his parents to Vancouver, Canada, a chance meeting sets Ernesto on a path to success. He sells his business in Mexico, and together with his new-found partner, Victor, reinvigorates an existing restaurant, Nuba. From these humble beginnings, they go on to establish 2 different concepts and expand to create a 100 seater flagship restaurant and another focusing on kids. Off the back of this success, Ernesto, travels to Spain to open a new restaurant but returns to Vancouver with an unwelcome guest, the Coronavirus.
Ernesto recovers from the Coronavirus and pivots the business (08:33)
For 12 days Ernesto, is flat on his back, taken down by the Coronavirus and so has his business. To survive they cut salaries, cancel partner dividends, reduce working hours and lay off staff. But that’s not enough. Popular delivery platforms are eating away at their meagre profits. Something has to change. With the money that would have been spent on their expansion into Spain, they decide to build their own, bespoke food delivery service but don’t stop there. They also create their own meal kits.
The path to growth - the experts plot a way forward for Ernesto (13:42)
Customers are going to be wary about coming back to restaurants. Robert Carter, managing partner of Stratton Hunter Group suggests a strong focus on building trust from a sanitation standpoint. Duke McKenzie, CEO, re6l advises Ernesto to continue to tell his story, but much more frequently - he has all the right ingredients for authentic stories. Chris Barrett, CEO, Operatic Agency provides 3 key pieces of advice: knowing your audience, being visible to customers searching for food delivery and getting the story of “one location straight to your door service” out there - its a key differentiator.
I am encouraged by Ernesto - Tony’s final thoughts (25:00)Despite the devastating impact COVID-19 has had on the restaurant sector, I am encouraged having spoken to Ernesto. I am encouraged by his curiosity, his resilience and his determination to reinvent his business in the face of personal and professional adversity. Ernesto displays the fighting spirit this country needs and in Ernesto’s case, fortune has truly favoured the bold.
Links and References
@ernestokut https://www.instagram.com/ernestokut/
Website - https://www.nuba.ca
Instagram - @nubatown https://www.instagram.com/nubatown/
Twitter - @nubatown https://twitter.com/nubatown
Facebook - https://www.facebook.com/nubatown
Trip Advisor - https://www.tripadvisor.ca/Restaurant_Review-g154943-d2301939-Reviews-Nuba-Vancouver_British_Columbia.html
Inside Vancouver - https://www.insidevancouver.ca/2019/10/31/vegan-meals-vancouver/
Chris Barrett, CEO at Operatic Agency - https://www.linkedin.com/in/chrisbarrett2/
Website - https://operaticagency.com
Duke McKenzie, CEO at re6l - https://www.linkedin.com/in/dukemckenzie/
Website - http://re6l.com
Robert Carter, Managing Partner at The StratonHunter Group - https://www.linkedin.com/in/robert-carter-3953589/
Website - https://stratonhunter.com
Follow Tony Chapman
Website - https://tonychapmanreactions.com
Twitter - https://twitter.com/TonyChapman
Linkedin - https://www.linkedin.com/in/tonychapmanreactions/
Instagram - https://www.instagram.com/chatterthatmatters/
Facebook - https://www.facebook.com/Chatter-that-Matters-111890333544575
Jennifer Menard’s life has been about reinvention, regardless of her circumstance. She openly shares her life story growing up in a broken home but perseveres to become a successful entrepreneur. She found her path through a mentor who employed her and then subsequently encouraged her to buy the business she helped build. She rebrands, brings in a partner and Staff Shop is now staffing events across North America and even the Caribbean. Her business is guided by purpose and all is promising until COVID-19 cancels every event.
Listen to how Jennifer responds by pivoting her business, earning the admiration and advice from Stephen Shaw who has produced for the Rolling Stones and Oprah Winfrey; Joe Jackman who has helped some of the worlds largest brands pivot and Kiruba Sankar, Global Leader, Global Procurement - Corporate Social Responsibility, RBC.
Small Business Matters series, presented by RBC.
A troubled start (01:04)
Jennifer shares her story growing up in a troubled home. The chaos and trauma impacted her personally but by surrounding herself with the right people and the right resources, she managed to survive. Leaving home in northern Ontario at 18, Jennifer moves to Toronto, lands a job at MLSE and begins to rebuild her life.
From strength to strength (03:51)
Two years later Jennifer connects with Geoff Bagg and joins his company, The Bagg Group. Her path to entrepreneurship and success begins when Jennifer is given an opportunity to start a hospitality and event division at The Bagg Group, eventually buying the division to start Staff Shop. She builds a successful business, staffing events across North America.
Making the pivot (07:45)
Then COD-19 hits but Jennifer is not deterred. Although events are shut down, cutting off the lid blood of her business, she rapidly pivots to focus on staffing for essential services. Considering the future of Staff Shop, Jennifer has some fundamental questions she needs answered: how much does she pivot, how far, how fast and for how long?
The experts weigh in (12:20)
Joe Jackman: “Be really good at not only selling your proposition but executing it and getting credit for what makes you different.” In order to grow her business, Stephen Shaw advises Jennifer to pinpoint growth industries and land a key client. Kiruba Sankar from RBC acknowledges Jennifer's certifications allows her access to opportunities, but those with the best method win
Tony’s closing thoughts (25:51)
Tony believes clients will indeed pay a premium for Jennifers offer of full-time versus contract staff. Competing on price is a race to zero but competing with a premium offer is where you'll find a higher purpose, better employees and better clients.
Links and References
Jennifer Menard - https://www.linkedin.com/in/jennifer-menard-56276812/
Website - http://staffshop.ca
Facebook - https://www.facebook.com/StaffShop.ca/
Instagram - https://www.instagram.com/staffshop.ca/
LinkedIn - https://www.linkedin.com/company/staffshop/people/
Stephen Shaw, Principal, Round Room Live - https://www.linkedin.com/in/stephen-shaw-98170019/
Website - https://roundroomlive.com
Joe Jackman, Founder | CEO, Jackman - https://www.linkedin.com/in/joe-jackman/
https://www.linkedin.com/company/wearejackman/
Kiruba Sankar, Global Leader, Global Procurement - Corporate Social Responsibility, RBC
LinkedIn - https://www.linkedin.com/in/sankarkiruba/
Supplier Diversity - https://www.rbc.com/sourcing/supplier_diversity.html
RBC Business page – https://www.rbcroyalbank.com/business/index.html
RBC COVID-19 Financial Relief page - https://www.rbc.com/covid-19/business.html
Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
Follow Tony Chapman
Website - https://tonychapmanreactions.com
Twitter - https://twitter.com/TonyChapman
Linkedin - https://www.linkedin.com/in/tonychapmanreactions/
Instagram - https://www.instagram.com/chatterthatmatters/
Facebook - https://www.facebook.com/Chatter-that-Matters-111890333544575
After a five-year stint with Sesame Streets Labs in New York, and getting her Masters in Education at Harvard, Carly Shuler returns to Canada. She creates Hootreading.com. Why? Carly knows that kids who love to read will spend a lifetime loving to learn. Hootreading.com matches students with real teachers, and with Carly's proprietary technology and teaching methods, her business takes off. Her concern is that she might draw the attention of multinationals who will go after her market share with their deeper pockets. John Ruffolo, Founder, OMERS Ventures and Co-Founder, Council of Canadian Innovators, Lisa Kimmel, Chair & CEO, Canada & Latin America, Edelman and Eric Leblanc, VP, Knowledge Based Industries, at RBC step in to help.
Small Business Matters series, presented by RBC.
Carly spots a gap in the market (01:14)
While working at Spin Master Canada, Carly spots an opportunity. There is a gap between those that make the toys and those that truly understand learning and childhood development. After receiving a masters in technology in education, from Harvard, she lands a job at the Joan Ganz Cooney Center https://joanganzcooneycenter.org at Sesame Workshop.
Return to Canada (03:33)
Carly returns to Winnipeg, Canada and starts Hoot Reading. In true entrepreneurial fashion, Carly acknowledges she needs to make up for her weaknesses and appoints a co-founder to help scale the business. Setting out “to give every child the opportunity to have one on one reading practice with real classroom teachers” Hoot Reading makes it mark.
The focus on literacy. Is paying off? (07:16)
Tony explores Carlys’ focus on literacy and the challenges facing Hoot Reading. With so much literacy content being free, communicating their value has been key to Hoot Readings’ success. COVID-19 changed the demand for literacy services and Hoot Reading quickly adapts. However, maintaining its position in the market still remains a challenge.
Defending Hoot Readings position - the experts make their points (12:36)
Lisa Kimmel suggests Carly broaden her focus into STEM and with her credentials and unique experience, she has a great story to tell…but she needs to get it out there.
John Ruffolo advises Carly that, customers will start to disappear over time, as such she needs to find ways in both direct and indirect channels, to continually add to her pipeline.
Eric Leblanc, assisting companies “beyond the balance sheet” and seeking to understand the businesses plans and what they are trying to achieve, enable financial partners to provide complementary funding options to companies like Hoot Reading.
Tony’s advice on getting the attention Hoot Reading deserves (24:33)
Our world is filled with noise and our attention is fleeting, breaking through this noise is key to getting attention for her brand. What Carly stands for, “Kids love to read, love to learn”, needs to be woven across every touchpoint in order to breakthrough.
Links and References
Carly Shuler, CoFounder & CEO at Hoot Reading - https://www.linkedin.com/in/carlyshuler/
Website - https://www.hootreading.com
Facebook - @hootreading
Twitter - https://twitter.com/hootreading
Instagram: @hellohootreading @raisingandreading
Lisa Kimmel, Chair & CEO, Canada & Latin America - Edelman - https://www.linkedin.com/in/lkimmel/
https://www.edelman.com
John Ruffolo, Founder, OMERS Ventures and Co-Founder - Council of Canadian Innovators
https://www.linkedin.com/in/joruffolo/
https://www.omersventures.com
https://www.canadianinnovators.org
Eric Leblanc, VP, Knowledge Based Industries, RBC
LinkedIn - https://www.linkedin.com/in/eric-leblanc-758a332/
RBC Business page – https://www.rbcroyalbank.com/business/index.html
RBC COVID-19 Financial Relief page - https://www.rbc.com/covid-19/business.html
Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
Follow Tony Chapman
Website - https://tonychapmanreactions.com
Twitter - https://twitter.com/TonyChapman
Linkedin - https://www.linkedin.com/in/tonychapmanreactions/
Instagram - https://www.instagram.com/chatterthatmatters/
Facebook - https://www.facebook.com/Chatter-that-Matters-111890333544575
Kristi knows that the company needs a rebrand if they are going to battle international food giants for market share. Mother Raw is born, and the legacy of the Founder, and her mission of 'Good on Good' is woven across every consumer, retailer, and employee touchpoint. Kristi chooses to manufacture in Canada.
Mother Raw continues to innovate into a lineup of plant-based, organic salad dressings, and condiments. 80% of new products fail in the grocery store, but Kristi ignores the odds. In just over a year, Mother Raw is in 5000 locations, including Target in the USA and Walmart in Canada.
Can Kristi finance this growth? Can she get the attention she feels Mother Raw deserves? Is Food Service a new opportunity? What role does Manufactured in Canada play?
We ask Jane, Darryl and Nancy to weigh in.
Small Business Matters series, presented by RBC.
From corporate veteran to entrepreneur (01:20)
After 25 years working for a multinational, a venture capital firm invites Kristi to work with the founder of Raw Foods. Then tragedy strikes. The founder, Michelle, passes away. Kristi bravely decides to rebrand but ensures that she still remains true the founders' wishes.
Mother Raw is born (03:42)
With a new name and 21 different organic plant-based products, their mission “put good on good” is the golden thread running through the entire business. Pursued with vigour and without compromise, Mother Raw is proving that plant-based foods are not a fad.
Against the odds - taking on the international food giants (06:32)
Kristi’s inventive and tenacious leadership, combined with Mother Raw’s compelling vision and the power of offering locally produced products, is paying dividends. Now in over 5000 retail locations, Mother Raw is challenging many of the entrenched international players. Kristi, ignored all the odds, zigged while others zagged and reinvented a dusty category.
The experts share their advice (12:04)
Daryl Jones, CEO of Save on Foods, believes product sampling is key and when getting your products on shelf, high quality, locally produced products will win over international products.
Nancy Rooney, V.P. of marketing for PepsiCo, North America, encourages Kristi to expand through partnerships, aggregators and food trucks and that Mother Raws products are a perfect complement to increase basket size.
Jane Henderson, VP, Commercial Banking, RBC, advises Kristi to finance her growth through debt versus giving away her hard-earned equity.
Tonys closing thoughts (21:27)
Kristi kept true to the founders' mission, “good on good”, ensuring that her legacy is felt across the entire business. Keep building your company from the foundation up and continue to make the consumer your hero and your purpose. Finally, think of food service as a place for consumers to experience your brand and hold onto your hard-earned equity.
Links and References
Kristi Knowles - https://www.linkedin.com/in/kristiknowles/
Website - https://motherraw.com
Instagram - https://www.instagram.com/motherraw/
Facebook - https://www.facebook.com/motherraw
Twitter - https://twitter.com/motherraw
Nancy Rooney - https://www.linkedin.com/in/nancy-rooney-769a581/
Pepsico - https://www.pepsico.com
Darrell Jones - https://www.linkedin.com/in/darrell-jones-a17ba271
Save-On-Foods - http://saveonfoods.com
Jane Henderson, VP, Commercial Banking, RBC
LinkedIn - https://www.linkedin.com/in/jane-henderson-30080a11/
To get specialized support for your business, visit https://www.rbcroyalbank.com/business/advice/industry-expertise.html
RBC Go Global support https://www.rbcroyalbank.com/business/international-trade/index.html
RBC Global Connect rbc.com/globalconnect
Follow Tony Chapman
Website - https://tonychapmanreactions.com
Twitter - https://twitter.com/TonyChapman
Linkedin - https://www.linkedin.com/in/tonychapmanreactions/
Instagram - https://www.instagram.com/chatterthatmatters/
Facebook - https://www.facebook.com/Chatter-that-Matters-111890333544575
Joe O'Brien is a gifted entrepreneur. His tourism operation, O'Brien Boat Tours, includes three boats, two restaurants, gift shops, and shuttle buses. His base is St John's Newfoundland, and he captains his guests to the edge of the world where they get so close to a whale that they can smell its breath. Giant icebergs, a wild bird sanctuary, mixed in with the songs and spirit of Newfoundland and Labrador. Joe shares his story of growing up in a fishing village and having to reinvent when the Cod disappeared. Joe's philosophy on how to create experiences for his guests and employees that last a lifetime is a masterclass for the service economy.
This economic storm could capsize his business. Joe needs our help. We ask Ujwal Arkalgud, a cultural anthropologist, Alex Blum a talented tourism marketer, and Kellie Sauriol from RBC, who considers small business operators as heroes for their advice.
They not only lift his spirit; they will lift his boats back into the water. Great insights for anyone building a career or brand in the tourism, hospitality, retail, and services space.
Small Business Matters series, presented by RBC.
Pivoting from Cod fishing to Whale watching (01:16)
Joe O'Brien grows up in a fishing village 30 minutes from St John's Newfoundland, it is the only business his family knows, but in the 1980s, overfishing has ruined their livelihood. Joe considers a significant pivot when he looks at eco-tourism. But few are convinced. Thankfully Joe ignores the sceptic's and starts a boat tour business. He wants to take tourists to 'the edge of the universe, where whales, puffins, and icebergs.
Joe learns the secret of the worlds great tourism operators (05:38)
Joe realizes that he isn't in the tour boat business, he is in the business of creating memories that last a lifetime. To do so, he must master the local geography, weave in the unique culture of Newfoundland and Labrador, win over local businesses, and then hire and train employees that can do more than punch tickets; they must make every trip feel like the first and best.
Joe builds a 5-star tour operator, wins countless awards, and puts smiles on the faces of thousands of customers while changing the work ethic of hundreds of employees. Joe now has three vessels, two gift shops, and restaurants, and shuttle buses. Instagram and Facebook are the perfect channels for guests to share coming so close to a whale, that they can smell its breath.
Joe’s boats are landlocked and his business might go underwater (10:18)
Joe can have one of the most highly rated eco-tourism businesses in Canada, but COVID-19 and human isolation capsize his dream. Joe draws deep into his past when he pivoted from fishing to touring but is resilience enough? Joe knows he is not alone and always optimistic, he believes that we can work together and to start "…pulling on the rope together to make it go in the right direction."
But he needs help - so we find him that help.
The experts lift Joe’s spirit (13:32)
Ujwal Arkalgud, CEO of Motivbase is a brilliant cultural anthropologist who surprises Joe O'Brien with his thorough understanding of consumer behaviour, and why he knows Joe is well-positioned for the future if he can ride out the storm.
Alexandra Blum, Founder of Silver Lining Marketing, one of Canada's top brand strategists and marketers in the tourism sector, gives Joe a playbook for engineering a post-COVID-19 comeback.
Kellie Sauriol, from RBC, adds icing to Joe O'Brien's cake by stating that small business owners are her hero's and that his history stands tall.
Tony wants to bottle Joe’s resilience for all of Canada to consume (23:50)
Some make things happen, while others watch and wonder what happens. Joe, you are and have always been someone to make things happen. Your resilience, entrepreneurial spirit, generosity, and constant pursuit to serve, and to create extraordinary experiences is something I wish we could bottle, and every Canadian could drink.
Links and References
Website - https://www.obriensboattours.com
Instagram - https://www.instagram.com/obrienstours/
Facebook - https://www.facebook.com/obrienswhalebirdtours
Twitter - https://twitter.com/obrienstours
Youtube - https://www.youtube.com/user/obrienswhalebirdtour
Newfoundland Labrador Tourism - https://www.newfoundlandlabrador.com
Ujwal Arkalgud - https://www.linkedin.com/in/interpretivist/
Website - https://www.motivbase.com
Alexandra Blum - https://www.linkedin.com/in/alexandra-blum-a0bba8149/
Website - https://www.silverliningmarketing.ca
Kellie Sauriol - https://www.linkedin.com/in/kellie-sauriol-3a86a9158/
RBC Business page – https://www.rbcroyalbank.com/business/index.html
RBC COVID-19 Financial Relief page - https://www.rbc.com/covid-19/business.html
Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
Follow Tony Chapman
Website - https://tonychapmanreactions.com
Twitter - https://twitter.com/TonyChapman
Linkedin - https://www.linkedin.com/in/tonychapmanreactions/
Lisa Taylor leads a team of a hundred people when she uncovers an insight that would change her course in life, and possibly the future of the Canadian economy. Many people were satisfied at work, but not fulfilled. Even successful people in their mid-career strides described their situation as "hanging in and hanging on".
Lisa left the security of a great job to launch Challenge Factory, a research-based, process-driven consultancy. Their mission is to help companies create productive cultures where people work with a higher purpose.
She moves from the uncertainty of a startup to the complexities of leading a growing business, only to have today's economic uncertainty, turn her business upside down.
Calling upon our experts to help her navigate through these times, they come back with insights on branding, positioning, and building a more robust social presence that she, and you can apply, to grow any brand or business.
Small Business Matters series, presented by RBC.
Lisa uncovers an intriguing insight (01:56)
While managing a team over a hundred professionals at Hewlett Packard, Lisa uncovers an insight that would form the foundation of her business, Challenge Factory. Many in her team, although successful, weren’t satisfied. They were stuck. They loved what they did, but they were no longer challenged.
Making the leap (04:42)
A conversation with her father inspires Lisa to pursue her dream. Six years in the making and many conversations with her most respected and admired friends and colleagues, Lisa’s new venture begins to take shape, eventually leaving the security of a corporate job to launch Challenge Factory.
A square peg in a round hole (08:06)
Founded on the discipline of career development, Lisa establishes a unique positioning for her business. Landing some significant clients, the business grows as does her presence in the industry - publishing a book (The Talent Revolution) and establishing herself as a thought leader on the future of work. Then COVID-19 strikes.
The experts share their advice (15:35)
Beverley Hammond (Broken Heart Love Affair), suggests Lisa narrows her focus and considers renaming her company; Kelly Peters (BEworks) encourages Lisa to convey to her clients the kind results they can expect. Finally, Caroline Paxton @RBC recommends focussing on only 2-3 social media channels for her marketing and Lori Darlington @RBC, advises Lisa to apply a scenario planning method to her business.
Tony’s final thoughts (25:34)
There is no doubt Lisa is guided by a compelling higher purpose - hanging on and hanging in. “The more the world looks to Lisa for leadership on the future work, the more they'll look to the services you offer.” And finally, Lisa should consider the rebranding advice from Beverley to sharpen her positioning, making her services “…easy to buy.”
Links and References
Lisa Taylor - https://www.linkedin.com/in/authorlisataylor/
Website - www.challengefactory.ca
Linkedin - https://www.linkedin.com/company/581098
Twitter - https://twitter.com/Challengfactory
Beverley Hammond - https://www.linkedin.com/in/beverley-hammond-822a362/
Broken Heart Love Affair - http://www.brokenheartloveaffair.com
Kelly Peters - https://www.linkedin.com/in/ikellypeters/
BeWorks - https://beworks.com
Dan Ariely - http://danariely.com https://twitter.com/danariely
Caroline Paxton - https://www.linkedin.com/in/carolinedpaxton/
Lori Darlington - https://www.linkedin.com/in/lori-darlington/
Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
RBC Business page – https://www.rbcroyalbank.com/business/index.html
RBC COVID-19 Financial Relief page - https://www.rbc.com/covid-19/business.html
Follow Tony Chapman
Website - https://tonychapmanreactions.com
Twitter - https://twitter.com/TonyChapman
Linkedin - https://www.linkedin.com/in/tonychapmanreactions/
Paul Hemburrow and his partner find the capital to purchase a profitable business that rents TV sets to patients in hospitals. The partners rebrand as HealthHubSolutions.ca and reinvent the entire company by turning the TV into a digital hub, offering a suite of tools for the patient that gives them access, connectivity, and control while making it easier for the hospital to provide better care.
Paul spends over a year trying to convince hospitals they can be more than just renters of boxes, and finally has the client breakthrough needed to validate their offering.
COVID-19 arrives, and any hope of selling the future is put on hold, as everyone in healthcare is consumed by surviving the day. HealthHub knows that putting the future of healthcare in the patient's hands is a win for everyone, but they are running out of time and money. We step in with expert advice.
Small Business Matters series, presented by RBC.
New partners, a new business (02:12)
Pauls’ attempts to pivot the existing business, fails. Seeking a new partner and an investment firm with an appreciation for his vision, the first step is taken to putting patients at the centre of healthcare - HeatlhHub solutions is born.
Shifting gears (04:37)
With the purchase of Hospitality Network under their belt, the team reorganizes and repositions a legacy business to move beyond renting TV’s to one that uses digital technologies to create a compelling patient experience. However, the road to success is long and hard-fought.
Breaking out (08:07)
After a tough year of selling, HealthHub Solutions wins an innovative procurement RFP with Southlake Regional Healthcare Centre (https://southlake.ca). A corner is turned, establishing their solution as a reference point in the industry.
COVID-19 hits, now what? (10:33)
Managing cashflow, navigation the federal government support programs and the uncertainty of when this will all end weighs heavy on the business. However, “…managing the whole isolation component has quickly emerged as our new trend.”
The experts weigh in (14:46)
“We really are all in this together.” Laura Davy & Sid Paquette @RMB, encourages businesses to tell their story, be forthright and avoid any surprises. Strategy expert, David Kincaid, confirms Pauls’ value proposition and Dr. Trung Ngo suggests mastering the basics, enabling Paul to navigate future challenges to increase his chances of success.
Tony’s final thoughts (24:17)
Focussing on the narrative, understanding who you are and why you matter. By continuing to enable patients to connect, you can bring them certainty and control. “Nobody wants to walk into a hospital. Nobody wants to stay there. But if you can bring them connectivity, you can bring them certainty and control.”
Links and References
Paul Hemburrow - https://www.linkedin.com/in/paul-hemburrow-4aa11932/
Health Hub Solutions - https://healthhubsolutions.ca/myhealthhub/
Trung Ngo - https://www.linkedin.com/in/trung-ngo-244a2530/
Novah Health - http://www.novahhealthcare.ca
David Kincaid - https://www.linkedin.com/in/david-kincaid-125b851/
Level5 Strategy - www.level5strategy.com
Laura Davy - https://ca.linkedin.com/in/laura-davy-cpa-ca-b015401
Sid Paquette - https://www.linkedin.com/in/sidpaquette/
RBC Business page – https://www.rbcroyalbank.com/business/index.html
RBC COVID-19 Financial Relief page - https://www.rbc.com/covid-19/business.html
Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
Follow Tony Chapman
Website - https://tonychapmanreactions.com
Twitter - https://twitter.com/TonyChapman
Linkedin - https://www.linkedin.com/in/tonychapmanreactions/
Traci Shepheard's lifelong dream was to be an entrepreneur building a health and wellness business. She had hundreds of ideas, but nothing caught her imagination more than a mobile meditation studio. She did her homework, received immediate acceptance with some of Canada's largest businesses, and invested her life savings, including the purchase and retrofitting of an Airstream Trailer to create a 'rock star' experience. MeditationWorks launched.
As she starts the ignition, her wheels fall off when COVID-19 stops everything in their tracks, especially a studio where people meditate inside a trailer, even one as beautiful as Traci’s.
Listen to how Traci manages her stress, and how she reacts to the advice from some of Canada's leading thinkers. Insights, Ideas, and Inspiration for all.
Small Business Matters series, presented by RBC.
The journey to entrepreneurship (01:16)
Traci shares her story of how MeditationWorks (https://meditationworks.com) came to be. Leaving a promising career she invests her life savings in a mobile mediation studio. From a stable career, Traci enters the uncertain world of an entrepreneur, forging ahead to build her dream business - a mobile mediation studio in an Airstream trailer (https://www.airstream.com).
COVID-19 tests Traci’s resolve (08:17)
Having recently confirming plans to pilot her business with major Canadian corporations, COVID-19 hits, putting the brakes on Traci’s dreams and business “…I felt like the entire jungle showed up in my head.” Not to be dissuaded, Traci pivots and shifts gears to meet this challenge head-on.
The experts share their advice (11:45)
Denise Rossetto, hones in on Traci’s brand and purpose - the rock star experience. Corby Fine provide valuable insights into how Traci can monetize her digital experience. Denise, from @RBC acknowledges Traci’s passion and her proactivity in engaging with her partner businesses during a time of crisis and provides guidance as to where she can get additional support.
Tony’s final thoughts (20:35)
Closing this episode, Tony shares his confidence in Traci’s idea. An idea matched with great passion and her desire fulfil a higher purpose - to help the emotional and physical health and well-being of Canadians everywhere.
Links and References
MeditationWorks - https://meditationworks.com
Linkedin - https://www.linkedin.com/in/traci-shepheard-33844342/
Instagram: @MeditationWorks
Forty Four North - https://fortyfournorth.ca
Airstream - https://www.airstream.com
Denise Rossetto - https://www.linkedin.com/in/denise-rossetto-9a0a422b/
Brokenheartloveaffair - http://www.brokenheartloveaffair.com
Corby Fine - http://www.linkedin.com/in/corbyfine
Lori Darlington - https://www.linkedin.com/in/lori-darlington/
RBC Business page – https://www.rbcroyalbank.com/business/index.html
RBC COVID-19 Financial Relief page - https://www.rbc.com/covid-19/business.html
Future Launch - https://www.rbc.com/dms/enterprise/futurelaunch/index.html
Follow Tony Chapman
Website - https://tonychapmanreactions.com
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When Cirque de Soleil files for bankruptcy protection you realize how fast the sun has set on the event business. To find out what it will take to stage a comeback I chat with brothers David and Stephen Shaw , who are Canadian born, and have become global thought leaders in different segments of the event business.
David Shaw is the Senior Vice President, International and Content at UFC. David talks about the importance of being first.
Stephen Shaw is the co-founder of Round Room, his resume includes producing for the Rolling Stones, Oprah, Broadway Productions and major touring exhibits like Jurassic Park. Stephen talks about how the concept of immersive experiences will change because of COVID and through technology.
In this exclusive I chat with the Shaw Brothers about their upbringing, I seek their insights into the world of entertainment and putting smiles on people’s faces, and ideas on how Canada can stop the drain of talent like these two.
What advice can you give parents to kind of bring up and raise the kids? (01:07)
- Kids need to understand the value of the dollar and the value of hard work
- Respect and not only respect for your contemporaries and your peers, but respect for people of all ages, races and ethnicities
What is considered exceptional in the experience economy? (02:29)
- Creating a balance between your audience, the content and accessibility
- Incorporating experiences that appeal to your fans, both the hardcore and casual fans
- Diversifying the content experience with traditional elements and immersive experiences
- Accessibility is key, providing multiple customer journeys that appeal across all age groups and geographic markets
How David scaled the UFC brand (03:30)
- Be first is a key maxim that drives the brand forward. A decade ago UFC was one of the sports franchises to live stream live events, on Facebook.
- Unable to secure favourable pay-per-view deals, they adopted social media to connect with their audience and disseminate information and to market their product.
- They created a sports product that transcends language, it transcends borders and geography and it transcends ethnicity and religion.
The role technology will play in the future of entertainment (04:50)
- Technology enables the UFC to connect their product with a customer, wherever they are via whatever medium or platform they wish, be it satellite, cable, Facebook, etc
- VR and AR has heightened the content experience and online ticketing has enabled greater accessibility
How will the experience economy come back from the COVID pandemic? (06:27)
- Until there is a vaccine it will be a long road to recovery
- A slue of strict health and safety protocols and measure will be implemented
- One needs to look to new revenue streams, particularly in digital media
- Develop new sponsorship assets
To watch, listen, and read more go to https://chatterthatmatters.ca and don’t forget to subscribe to my Youtube Channel: https://www.youtube.com/channel/UCcGvzmw9MFkUcGylrFA2xCQ/?sub_confirmation=1
Links and References
Stephen Shaw, Founder, Round Room Live
https://www.linkedin.com/in/stephen-shaw-98170019/
Website - https://roundroomlive.com
Facebook - https://www.facebook.com/roundroomlive/
Instagram - https://www.instagram.com/round_room_live/
Twitter - https://twitter.com/RoundRoomLive @RoundRoomLive
LinkedIn - https://www.linkedin.com/company/round-room-live/
https://www.billboard.com/articles/business/8260897/entertainment-one-acquires-round-room-entertainment-exclusive
David Shaw, SVP International and Content, UFC
https://www.linkedin.com/in/david-shaw-47393228/
Website - https://www.ufc.com
Facebook - https://www.facebook.com/UFCCanada/
Twitter - https://twitter.com/ufc_ca
Instagram - https://www.instagram.com/ufc/
https://mmajunkie.usatoday.com/2019/04/ufc-exec-david-shaw-respectfully-disagrees-with-khabib-nurmagomedovs-criticism-of-ufc-st-petersburg
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#ChatterThatMatters # ExperienceEconomy #UFC #Entrepreneur #Canada #CanadianEconomy #Technology #Content #DigitalMedia #Sports #Entertainment
In this episode, I chat with John Ruffolo, Founder, OMERS Ventures and Co-Founder - Council of Canadian Innovators.
John Ruffolo name is synonymous with possibilities and the new economy. I first met John when I moderated a panel in support of our mutual friend Chitra Anand and her incredible book the Greenhouse Approach
John was the CEO of OMERS Ventures. Today John is the co-founder and Vice-Chair of the Council of Canadian Innovators | Conseil Canadien des Innovateurs, on the Board of Communitech, Ontario Centres of Excellence The Next Big Thing and Vice-Chair of the David Suzuki Foundation. John's opinions are sought across the for-profit, and public sectors.
I am a massive fan of John's brain, his passion for Canada, and the fact that he pulls no punches. He tells it like it is.
In this ten minute chat, John and I talk about a Post-COVID economy and who will be the winners, education, innovation, and what will it take to set this incredible country Canada, up for future success.
Will this finally be the time that Canada is defined by a new economy? (00:40)
- John believes that COVID’s impact is doing two fundamental things to the Canadian economy
- One, it’s exposing the vulnerabilities in our economy and how we interact with one, another
- Two, we see a rapid acceleration in the adoption of innovation and trends
Status quo or back to the old days? (01:33)
- Flexibility is going to be absolutely critical, but the answer is it's somewhere in the middle
- John quotes, Satya Nadella, CEO at Microsoft, “don't exchange one dogma for another dogma”
Could healthcare become a major part of the Canadian Economy? (02:30)
- John has no doubt it could, however, not with our current paradigm can we continue to afford our great health care system
- The digital delivery of the healthcare services is absolutely fundamental and it's been adopted already
- Not only are people in hi-density areas like Toronto, but also those in remote areas are now able to access high-quality care
The role of small businesses in the gig economy (03:54)
- Small businesses are at the heart of the Canadian economy and if they collapse it creates a cascading effect and you will see a collapse in the demand for services, thus the advice was given to the government to focus on them as opposed to larger companies
- Small businesses play an increasingly critical role, as we transition more and more to a gig economy
How can technology help entrepreneurs get to where they need to go (05:39)
- Technology is, unfortunately, a double-edged sword, that for every innovation we enjoy, there has been a continuing shift for the replacement of human labour with machine labour.
- The change has not happened quickly, however, with COVID, it has somewhat accelerated this shift
- The challenge will be moving from employee to entrepreneurship and having to retrain oneself
- Becoming tech-savvy will be fundamental and technology will play a key role in retraining to be so
Key things entrepreneurs need to think about when entering into this gig economy (07:21)
- Opportunities can be found in the vulnerabilities COVID has in our food supply chain, our critical supply chain for manufacturing, delivery of education and health care.
- As consumers change their habits and behaviours, so to can entrepreneurs to take advantage of these changes.
Links and References
John Ruffolo - https://www.linkedin.com/in/joruffolo/
Chitra Anand - https://www.linkedin.com/in/chitraanand/
Greenhouse Approach - http://chitraanand.com/greenhouse-approach/
OMERS Ventures - https://www.linkedin.com/company/omers-ventures/
Council of Canadian Innovators | Conseil Canadien des Innovateurs - https://www.linkedin.com/company/council-of-canadian-innovators/
Ontario Centres of Excellence - https://www.linkedin.com/company/ontario-centres-of-excellence/
The Next Big Thing - https://www.linkedin.com/company/the-next-big-thing--/
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The forces of change are rendering much of what we know of business obsolete. Automation, e-commerce, the Amazon effect, increasing bureaucracy and all of this combining with customers wanting more and less. Wanting more personalized solutions, more what matters to them but also want all this with less friction, less effort, and less cost.
And then the Covid-19 shows up like a sledgehammer. So what do you do? You have two choices. You either make things happen, reinvent/reimagine your business or sit on the sidelines wondering what happened.
In this episode, Tony Chapman interviews John Bezear, president of Powerhouse Retail Services (PRS), servicing the apparel and garment industry in Canada. John shares how he proactively adapted PRS and found opportunity despite the immense challenges.
Finding your niche (03:35)
Despite the ever-increasing growth of e-commerce and its ensuing impact on traditional retail, John shares what sets Powerhouse Retails Services’ apart from their competition - passion, consistent execution, vigour and technology.
The Pivot (05:39)
After exceptional growth, Coronavirus now presents PRS with a significant challenge. However, responding swiftly and proactively, the business pivots to now store and ship medical supplies to frontline health care workers in Canada.
Changing Priorities (09:29)
A leader during these uncertain times faces many competing priorities. Tony and John explore these priorities and some of the tactics John and his team have employed. During these times it’s crucial to inject a personal touch, act with honesty, transparency and to over-communicate.
Proactivity - facing up to the reality (12:32)
Controlling what is in your power and looking at the situation for what it is - not waiting for things to happen, but rather engaging with key stakeholders with a clear and responsible plan. Tony shares his experience of managing his advertising business during an extremely tough time.
Lessons learnt (19:01)
During this unprecedented time, lessons have been learnt that can be applied to how we run our businesses in future - John gives his perspective: hedging against risk, seeking to diversify but keeping to your core competencies, considering a balanced portfolio of clients, and as a leader being disciplined and proactive, keeping calm and communicating clearly.
Closing (26:42)
Tony Chapman shares his insights and learnings:
- The importance of scenario planning during times of uncertainty, enabling one to adapt and course correct when required
- Making your employees the heroes of the story and acting with humility
- Staying calm, being in the moment and keeping focussed
Links and References
Powerhouse Retail Services - http://powerhouseretailservices.co
Apollo 13 - https://www.imdb.com/title/tt0112384/?ref_=nv_sr_srsg_0
Levi - https://www.levi.com
Tommy Hilfiger - https://global.tommy.com
Calvin Klein - https://www.calvinklein.com
Follow Tony Chapman
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The Coronavirus has presented Canadian businesses with unprecedented challenges. There is no compass for these uncharted waters. New approaches to customer, supplier and employee engagement require consideration and businesses underlying “operating systems” need to be updated and re-written.
In this episode, Tony Chapman a luminary of Canada’ Marketing Hall of Legends (2008) discusses these challenges with two fellow CMHOL Legend inductees, David Kincaid (2013) and Ken Wong (2006). Together they explore effective leadership through adversity and possible solutions Canadian businesses, in particular small businesses, need to consider as they manage through these uncertain times.
Organizational culture during Coronavirus (03:18)
During these unprecedented times, organizations are afforded an opportunity to step back and reappraise their cultures. David shares his points of view on culture as a driver for business transformation - “..culture acts as an enabler to creating competitive advantage.”
Recovery - big box vs small business (06:52)
Ken believes price will be the key lever for large enterprises in their recovery strategies. However, small to medium businesses can’t compete on this basis and need to find what’s in their wheelhouse. During this time it will be clear which businesses have true relationships with their customers.
CEO’s challenges (09:21)
CEO’s are facing numerous challenges in this environment. Maintaining profit, managing costs, narrowing their focus on what matters most, and doing enough to preserve today so when the times come they can rebuild. Ken and David share their insights and advise to CEO’s - take the time to plan & widen your focus.
Advice for small/medium business (13:45)
Truly understand what business you are in and identify what problem you will solve for your customers. Engaging with suppliers, key customers and local business associations to be part of the conversation is also key to addressing these challenges. David highlights the potential impact of e-commerce could have on small business.
Advice to leaders (18:54)
During these trying and uncertain times, what level of transparency is required from leaders? The panel provides their guidance highlighting the need to engage frontline staff - as they influence customer satisfaction - and engaging with team members at all levels to understand how things have changed and how this has impacted customers motivations.
Getting your house in order (22:23)
Creating a safe environment for consumers through rigours sanitation protocols and communicating this to your consumers is critical to establishing trust with your consumers. Communicate, communicate, communicate!
Closing (25:21)
Tony Chapman shares his insights and learnings:
- Know what business you’re actually in, where you add value and why you matter.
- Understanding what lane you are in - focus on the things you can stand for
- Communication and transparency is critical when you're dealing with customers, employees and suppliers - we’re all in this together
Links and References
Ken Wong - https://www.linkedin.com/in/ken-wong-4453892
David Kincaid - https://www.linkedin.com/in/david-kincaid-125b851
CMHOL - https://www.amamarketinghalloflegends.ca
AMA Toronto - https://www.ama-toronto.com/
Zellers - https://en.wikipedia.org/wiki/Zellers
Galen Weston - https://en.wikipedia.org/wiki/Galen_Weston
Loblaws - https://www.loblaws.ca
Harvard Business Review - https://hbr.org
Costco - https://www.costco.ca
Tom Peters - https://tompeters.com
Follow Tony Chapman
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About Canada’s Marketing Hall of Legends (CMHOL)
Founded in 2004, Canada’s Marketing Hall of Legends honours Canadians who have dedicated their lives to the pursuit of excellence in the field of marketing. The award, created to spotlight the stories, people and brands behind Canada’s greatest marketing successes, recognizes a noteworthy body of work and a lifetime of achievements. Nominations for induction are held annually. An independent selection committee of top marketing professionals evaluates each year’s list of nominees.
Contact: Xzavier - xzavier.ramphal@ama-toronto.com
About AMA Toronto
The Toronto Chapter of the American Marketing Association (AMA) is a not-for-profit community of volunteer marketers who have been creating opportunities for personal and business growth for more than 60 years in Canada. The AMA, with more than 20,000 members and 70 chapters across North America, is the largest marketing association in the world serving organizations and individuals who practice, teach and study marketing. To learn more about the Toronto chapter of the AMA visit AMA-Toronto.com
It’s the decade of disruption. What we know and understand about education, healthcare, consumerism and capitalism, is being rendered obsolete by forces of change so numerous, swift and impactful, it's sometimes hard to keep up. Artificial intelligence, the platform economy, new digital business models, etc. How do we make sense of this all?
In conversation with Corby Fine, I discuss the influences and implications that technology will have on humanity, exploring our future role as a society and individuals identifying some of the key technologies driving this change.
Technology with purpose (2:20)
Corby, a Ryerson University graduate with an MBA in technology management (Phoenix), shares his passion for technology and his journey from selling viagra to running a digital bank brand.
Culture - it the cheapest thing to change (4:49)
Cory shares his thoughts and experiences on culture underpinned by the idea that “culture is the cheapest thing to change.” Listening to others opinions, being empowered to do what’s right and not what’s expedient, taking a long term view and focussing more on people than technology.
The new-age businesses model (9:14)
Exploring the challenges legacy businesses face in an age where the business model has fundamentally shifted. A more agile and responsive business model prevails, with those organizations adopting the new model benefiting not only from cost savings but also from simplifying the experience customers have with them.
The platform economy (11:16)
Data-driven applications and services, requiring less effort and reducing transactional friction is giving consumers unprecedented power. Customer loyalty is up for grabs and the question begs: who owns the customer? Cory and Tony discuss the risks and pitfalls of this new economy - immediate gratification, data predictive modelling and personalization.
Fair exchange of value (15:18)
When we part with our data, can there be a fair exchange of value between the individual and the enterprise? Cory explains how fair value can be achieved, as an individual and as an organization that builds products and experiences for customers.
Data changes the face of democracy (17:18)
Balancing the drive for innovation against the need to act responsibly. We learn more about Corbys guiding rules he applies to his and his teams' efforts in developing products, acting with empathy and compassion while still innovating.
Advice to others & looking forward (21:32)
In your career journey, seek diversity. Diversity of thought, experience, opportunity, jobs, function and bosses. Seek out your passions and figure out what can you do to learn about them - be inquisitive. Conversational interfaces are the next big technological transformation, inherent with ethical challenges and more practical implications for brands.
Closing (28:03)
Tony Chapman shares his insights and learnings:
- Put the customer first. Understand their journey and how you can help them get to their destination
- Create a culture where risk-taking is encouraged
- Show some humanity, “use their name”
Links and References
Softbank - https://www.softbank.jp/en/
Uber - https://www.uber.com/ca/en/
Uber Eats - https://www.ubereats.com/ca
Follow Tony Chapman
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Are we real with climate change? Are we separating fact from fiction, hearing arguments from both sides for a balanced opinion on climate change? Should the claims of climate catastrophe be believed and taxed?
In this episode, I interview Tom Beakbane, a scientist by training, an entrepreneur by choice. Tom is a family man, loves the outdoors, and a leading brand strategist. Tom put his reputation on the line to create a platform called www.climaterealismcanada.ca to add his voice to a global roar that is challenging the narrative of climate catastrophists. Tom is putting forth an alternate point of view on climate change, which he is basing on climate science and what’s required to address these challenges in Canada. His comments on carbon and carbon tax are worth the price of listening alone.
From science to branding (3:19)
Tom’s journey from his studies in the UK to building a diverse career in Canada. Combining his science-based academic background with writing skills and his love for painting, Tom enters the world of packaged goods and brand communications. Tony and Tom's paths soon cross.
https://climaterealismcanada.ca/climatescience_no/
To climate change (6:13)
After one of his annual backcountry ski trips in the Rocky Mountains, Toms journey into the realm of climate change and climate science begins. A self-described “unlikely candidate”, and initially dismissive, his interest increases as he realizes that the medias headlines were not representative of what real scientists were thinking.
https://climaterealismcanada.ca/reality-not-propaganda/
Climate realism (13:18)
With the launch of www.climaterealismcanada.ca, a stand is taken against Canadas’ climate change propaganda. Tom realizes that Canada has no real plan to balance the needs for energy development, consumption and climate change. Taxing consumers and industries is not the answer - it certainly doesn’t spur on innovation to develop alternate forms of energy.
The truth about carbon dioxide (16:50)
Tom explains how Al Gores documentary “An Inconvenient Truth” has influenced climate change science and how carbon dioxide was hijacked for convenience. There is no catastrophe - the forecasts were wrong - and we have many more environmental issues to deal with aside from carbon dioxide.
https://en.wikipedia.org/wiki/An_Inconvenient_Truth
https://climaterealismcanada.ca/reduce-pollution/
A climate catastrophe. Really? (25:02)
We will not be burning up in 20-30yrs time says, Tom. There is no credible evidence or scientist that supports the climate catastrophe position. We need policies that are beneficial to both the environment and Canadians and we need to teach our kids not to be afraid of the future.
https://climaterealismcanada.ca/no-climate-emergency/
Fossil fuel - changing the narrative (29:04)
If we are going to replace fossil fuel, Canadians will need real and viable alternatives. We need adult conversations, not panic. Conversations not only about the science of climate change but also about the intersection of energy and environmental policy.
https://climaterealismcanada.ca/policy/
How can you help? (31:58)
- Be informed. Learn, question and understand the issues and science of climate change
- Push back on the climate catastrophists
- Don't be hypocritical
Closing (33:50)
Tony Chapman shares his insights and learnings:
- Open your mind to other peoples opinions
- Listen generously, be curious and form your own opinions
- Have the courage of your conviction
- Fight your way to the middle ground
Links and References
Climate Realism Canada - https://climaterealismcanada.ca/
Follow Climate Realism on Twitter - https://twitter.com/CanadaRealism
Follow Climate Realism on Facebook - https://www.facebook.com/Climate-Realism-Canada-111968553644836/
European Climate Realist Network - https://ecr.network
An Inconvenient Truth https://en.wikipedia.org/wiki/An_Inconvenient_Truth
Al Gore - https://en.wikipedia.org/wiki/Al_Gore
Intergovernmental Panel on Climate Change (IPCC) - https://www.ipcc.ch
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Hugh Evans -Changing Humanity, One Global Citizen at a time Hugh Evans has two life changing experiences as a teenager, and embarks on a quest to eradicate global poverty. On his journey he meets people like Bill Gates, Sumner Redstone, Oprah and hundred more people of influence and intellectual capacity. This is Hugh's story but not once does he make it about himself, or even Global Citizen the organization he leads. He makes it about human. It's inspiring and insightful, and if you have a chance, listen to it with your children. Impossible is always possible, and Hugh's advice of 'one day more' is one we can all benefit from.
Healthcare is at a crisis point. An aging population that is demanding more and less. More life and longevity, with less friction and wait times, and a time when the health sector is straining to do more with less. Add to this pressure new viruses, superbugs, and climate chain and the essential question is about sustainability.
The only path forward is to reimagine and reinvent the sector. Can it be done? Paul Hemburrow, one of the founders of HealthHub thinks so if all parties are willing to make the patient the hero, and their quest to get healthy the focal point.
I first met Joe Jackman 25 years ago. He impressed me then like he continues to impress me now. He has led, from a strategic, creative and human viewpoint, the reinvention of some of the world's leading brands. He has passion, personality, persuasion and persona. In this podcast we talk about his extraordinary career and his new book, The Reinventionist Mindset, which I recommend to anyone who wants to roar into the 2020's.
A brand new decade should include a brand new you. In 3 months you can dramatically improve your mind and body to prevent disease, and slowing down your ageing process. You will look and feel much younger. You will improve your energy and sex drive and counter years of partying. No pills or magic bullets.
In this podcast learn how you are a bitch to the food that strips you of minerals, inflames your body, compromises food absorption, and decreases your circulation.
Learn the difference between deficiency, sufficiency and toxicity.
Focus on just three things to let you race on a path to a much healthier you.
And after listening to this podcast, my bet is you put aside your pencil to write New Year's resolutions and instead reach for a tape measure.
The final segment in my conversation with the extraordinary Gunn Sikk. 30 minutes to improve your next 30 years.
Please comment, share and let us know what you think.
In part two of my three-part podcast with Gunn Sikk on your health, we talk about the popular Netflix documentary, The Game Changers, presented by #JamesCameron, #ArnoldSchwarzenegger, #JackieChan, #LewisHamilton, #NovakDjokovic, and #ChrisPaul.
The Game Changers showcases the significant performance advantages that happen when someone switches to a plant-based diet.
I asked Gunn if he feels this movie is more fact or fiction and how he feels about a plant-based diet?
His answers might surprise you.
If you didn't tune in last week, let me state my personal belief that Gunn Sikk is one of the smartest people I have ever met. He has devoted his life to understanding the human body and why our health and ability to prevent disease, live to our fullest and slow down our internal aging clock is based in large part in what we consume. Gunn has a brain where he can combine his hypothesis with synthesis from thousands of studies that he has read to draw conclusions and to lay out a path that all can follow.
Gunn Sikk is one of the smartest people I have ever met. Articulate, passionate and consumed by the human body, our chemistry and our biology. Gunn agreed to do a three-part Chatter that Matters podcast with me. His advice is simple, there is no voodoo or superfood, just smart advice. It's worth your and your families time and health to listen.
I ask Gunn questions like:
Can you slow down your internal aging clock?
Be the person that looks 20 years younger?
Improve your brain, increase your energy and sex drive?
Cure versus mask disease with medicine?
Is our tap water healthy? Meat? Plant-based diets?
Is the movie Game Changers fact or fiction?
Gunn Sikk works with world-renowned individuals, leaders, celebrities and athletes. Gunn's belief is that we are mostly' We are what we eat'. Genetics only play a small part in how we live and how long we live.
Episode one: click - https://lnkd.in/d3u6ZbR or subscribe to Chatter that Matters wherever you get your podcasts.
Part 2 and 3, will arrive the following Tuesday's.
Eat well. Be well. Listen Well, Share and Subscribe.
Will there ever be homes for the homeless? Will the marginalized always be outside the margins?
Tough but essential questions as we are all one society.
In today's podcast, I interview Rudy Ruttimann, Co-founder and Executive Director of Sketch Working Arts. SKETCH enables Toronto's homeless and marginalized youth, aged 16 to 29, to pursue art, music, dance, woodworking, digital media, leadership, culinary arts and so much more. SKETCH isn't a shelter; it's a place to learn practical skills that lead to self-sufficiency and build agency and self-worth.
This podcast isn't about impossibilities; it's about possibilities: building self-esteem, confidence, and conviction. Being accountable and making your path in life a matter of choice, not chance.
Rudy offers some extraordinary insights and lessons that not only apply to the marginalized but to all of us as individuals, as Parents, Leaders and, as Human Beings.
The Experience Economy is growing while the Materialistic is Stalling. How do you compete when what you offer - a service or experience, is less tangible than a product?
This week on #ChatterthatMatter, Tony Chapman dives into the tourism sector to make his case for 'it's not what you offer but why you matter'
The podcast travels back to the birth of tourism, to the present to provide insights and ideas that can apply to anyone in the services sector.
If you like this you can also go to two other podcasts that show the path to differentiation. Are you Starving for Attention and Have you ever stepped inside someone else's shoes?
Tourism represents 10% of the world GDP and 10% of the employment, so there is a lot to learn that can be applied to the services economy.
How did this industry get so big? Why is it of such importance locally and globally? How do you attract the attention of customers and employees?
How do personal experiences created through insights on what the customer values fuel your #marketing, #selling, #culture and overall #operations?
Why does all of the above apply to anyone competing in the Experience economy?
Will a robot take away your job? What is the future of work?
These are two of the essential questions that I ask Angela Donnelly, founder of Corethentic. I admire Angela immensely for her point of view on the future of work. Angela is a freshly minted Canadian, who immigrated from South Africa two years ago. Her knapsack is overflowing with experience working in human capital for leading financial services institutions and with Schuitema Group, a global consultancy dedicated to the enhancement and achievement of human excellence.
I have interviewed Angela on the radio, seen her wow audiences from the stage and in workshops. She is articulate, passionate, positive, and practical. What she says in this podcast are worth everyone's ears as they involve both life and livelihood.
Angela believes that this is the time to unleash the power, potential, and passion of human beings. However, it takes authentic leaders who give more than than they get, an environment conditioned to bring out excellence with individuals and teams, and an intent that achieves profit through a higher purpose.
If you are a leader in business or life or have aspirations to be one if you are an employee who feels marginalized or an employee resource harnessed only for an outcome, you will get so much from the wisdom Angela shares. I am so impressed with her thinking I have invited Angela Donnelly to be a recurring guest.
Have you ever gone through, or are you contemplating a career transformation? Is this planned, or because of your circumstances, that changed abruptly? If so, this episode of Chatter that Matters is a must-listen.
I interview a Canadian hero who is tackling two societal problems - hunger and waste. Jean-François Archambault left a promising career to pursue a higher purpose. To recover the tons of food wasted in hotels and restaurants to feed the homeless and people in need.
His idea and the not for profit he founded, La Tablée des Chefs, has fed millions of people, taught food preparation and nutrition to people who have to make the most out of their food budget.
Jean-François shares his story and what motivated him to pursue an entirely different path. His humility, insights, and passion will be an inspiration for anyone looking to or having to transform their life and livelihood.
#notforprofit #tacklehunger #sustainability #foodwaste #MontrealCanadiens #LaTabléedesChefs #Quebec #nutrition #foodwaste #JeanFrançoisArchambault #chatterthatmatters #keynote #notforprofit #makethingshappen #hero
Great leaders are rare, but those who identify and define a new sector are often rarified. For example, Edison with Electricity, Ford in Automotive, Mary Kay with Beauty, Oprah with media, Jobs with consumer electronics, and Bezos with e-commerce made their unique mark but shared common traits. They have vision, curiosity, instinct, and they pursue their dreams with passion and persuasion. One of these individuals is Bruce Linton, the Founder and former CEO of Canopy Growth.
Bruce witnesses how some countries were legalizing medical cannabis, and he listened carefully to the whispers of others who were looking at legalizing recreational marijuana. He determined that if this were to happen, it would be the opportunity of his lifetime and for Canada.
His vision was to build, from scratch, the dominant global player in this space. To do so, Bruce Linton had to attract the capital and talent that could fuel his ambitions. His challenge to both was that cannabis had a stigma, whispers are not a guarantee, and in the USA, it is a Schedule 3 narcotic, with all the legal and banking implications that carry with it.
We all know what Bruce Linton accomplished but what this episode of Chatter that Matter we focus on the individual, his mindset, his ability to make mission-critical decisions and to lead a company and a sector.
We also learn the value he places on purpose and culture over profit, and why he embraces versus fears the path less trampled.
And for anyone investing in this space, we also learn what Bruce is up to next.
Have you ever wondered how some people manage to do it all? In this week’s episode of Chatter that Matters I interview Mary DePaoli, one of Canada’s leading Executives. As an interviewer, I have an advantage as I have known and been in awe of this extraordinary human being for over a decade. Mary puts her family first, gives back to her community and humanity, and has a career that includes serving Lemon Chicken to Larry King, when working at #CNN as an intern, to today where she is the Executive Vice President and Chief Marketing Officer of #RBC, one of the world’s leading banks.
Learn how Mary DePaoli values people, invests in preparation, and prioritizes her time to not only manage to do it all but to matter too so many.
We all have a finite amount of time but many treat it as infinite. A resource that can be easily be surrendered even squandered until life passes you by. What if you knew how much time you had left. Would you value it differently? Of course you would. In this weeks podcast I share my thoughts on how you can get a better return on your time invested. The average life for someone in North America is 27,375 days. To find out how much time you have left if take your age and multiply it by 365. Then, subtract it from 27,375 days. As Aliza Licht stated, ’Life isn't a dress rehearsal’.
In this age of noise, where too much and too many are chasing a finite amount of time and money, you have to know how to sell.
This podcast will teach you ’the’ strategy for how to engage and persuade any audience. You can use it when interviewing for a job, raising capital, marketing or selling a product or service, leadership and even parenting. I know as I have successfully applied it in my career for over three decades.
In this episode of Chatter that Matters I return to my childhood. It’s a cold night in Montreal, our only light is a streetlamp and our only prop is a ball hockey net. This was all I needed to transform Into the legendary Montreal Canadiens hockey player Guy Lafleur. With only seconds remaining on the clock, I would bear down on the Goalie, with the future of my teams Stanley Cup Run on my stick.
I use this memory, and references to people like Tom Petty, to illustrate the power and potential of looking at problems and opportunities from the other person's point of view. Learn how this can become your advantage when collaborating, creating, engaging, and selling.
Competition will intensify and the next generation will need the mental fortitude to mange change. To make decisions. To learn how to pivot and find their way.
In this 5 min episode of Chatter that Matters I ask whether we are doing too much for our children? Chauffeurs, personal assistants, their ATM machine and project coordinator.
To make my point, I go back in time to my childhood and a year where going ’back to school’ became an emotional roller coaster with no end in site. What I learned that year helped me deal with the many speed bumps and twists and turns called life. It was tough love but it toughened me.
Give it a listen, share your stories as I might return to this in a future podcast. Thanks, Tony
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Have you felt the vibrations? The tremors that are hitting every corner of our marketplace. In this episode of Chatter that Matters, Tony Chapman, takes you on a quest to uncover a new economy that is happening with such force it is rendering much of what we know about conventional capitalism and career building, obsolete. Players in this economy include Amazon, Alibaba, airbnb, Apple, Google, Facebook, Uber, Skip the Dishes, Facebook, Spotify and thousands more. They now have a combined market capitalization of $7.5 trillion dollars. Many ride an app like a Trojan Horse directly into your phone to connect you directly with the world you want to explore and buy. They harvest your data to enable them to focus on the two most compelling customer benefits that matter - more and less. More of what matters to you with less of what doesn’t. However, with every cause there is an equal reaction and the platform economy is no exception. Tony shares his feelings on why much of what we take for granted and appreciate will become the exception versus the rule as the platform economy builds over the old. To learn more about the platform economy here is a link to Tony’s keynote - From a Place to Buy to the Place to Be that he delivered at Store 2019 for the Retail Council of Canada. https://www.youtube.com/watch?v=oIUuH0eSJIM&pbjreload=10 To read an article about how conventional retail, tourism and hospitality can counter the platform economy. Click here. https://www.retailcouncil.org/community/technology/mind-your-ps-but-own-your-bes-how-bricks-can-beat-back-clicks/ Retail Council of Canada - https://www.retailcouncil.org/ Platform Economy - https://en.wikipedia.org/wiki/Platform_economy Platform Economy - https://www.mckinsey.com/business-functions/digital-mckinsey/our-insights/the-platform-play-how-to-operate-like-a-tech-company Amazon - https://www.amazon.com/
What does Boston Bib Lettuce, and a fixed price all you can eat buffet have to do with our upcoming elections?
In this episode of Chatter that Matters, Tony looks at each parties campaign slogan and platform by comparing it to a buffet line, with endless promises, but many without substance. He challenges the Liberal parties slogan #ChooseForward and whether it is any different than the Conservatives #GetAhead. He calls them both Boston Bib Lettuce that lack differentiation, plate appeal or bite. He looks at each #JustinTrudeau, #AndrewScheer etc, persona.
Tony then goes on a rant to describe how each party hopes to entice you but why this years food fight will shift from mass media to social media. He encourages us all to think about three things before voting, and to put collective ahead of self interests. Its the type of fresh thinking you get when someone isn’t tethered to the purse strings of any party.
Our world is now within 'arm and voice' reach of desire. We can summon almost any product or service to our doorstep, and often within hours. The benefit is almost immediate gratification, but it can come with a huge price, a matter of life and death. Amazon and other ecommerce delivery drivers have been accused of running red lights and stops signs just to make up time. In some cases they've been blamed for injuries and even fatalities - when pedestrians get in their way. CBS News tells the story of two dramatic cases in Chicago - one involved serious injuries; the other resulted in the death of an 84 year old woman. In that case, criminal charges were brought against an Amazon delivery driver and ended with an acquittal. Should we be looking beyond self-gratification or is the value we place on convenience both priceless and potentially lifeless? Follow Tony Chapman
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Attention is the oxygen of all human endeavour. Attention breathes life into any exchange of ideas, or transfer of knowledge. We can't parent, teach, inspire, motivate, mentor, sell, collaborate, add value or lead without it. Yet today most brands, ideas, content and even resumes are starving for attention.
Why? Too much and too many are competing for a finite amount of time and money.
Tony Chapman, legendary marketer and top ranked keynote speaker tells you what you can do to be heard. He challenges you to be a 'Yoda'. To stop telling your story and become part of the story of the people you want to engage.
In a world of infinite choice you don't matter unless you matter to them. To do so you must map out their journey - and every consumer and customer is on one, and then demonstrate how what you offer will help them get to where they want or need to go.
Learn how to map out their journey and then demonstrate how you play a transformative role. In doing so, you have their attention and you can have a fair exchange of value. If you don't you stay transactional and what you offer is quickly commoditized.
To hear Tony Chapman's keynote, on getting heard in the age of noise, click here.