The Dental Protection podcast: Recent Episodes

Dental Protection

Dental Protection have brought together our experienced dentolegal consultants and world leading experts to discuss topics related to COVID-19 designed to help protect dental professionals. This podcast channel is a COVID-19 hub to support our members, providing advice and guidance around dentolegal issues and maintaining their well being.

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In this episode, Lesley chats to award-winning dental hygienist and therapist Anna Middleton about her journey from dental nurse to founder of the London Hygienist, her mission to improve patient access, and the importance of looking after your wellbeing.

YOUR HOST:
Lesley Harrison

TODAYS GUEST:
Anna Middleton

For more information about Dental Protection please visit
www.dentalprotection.org.

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In this third episode Lesley chats with award winning dental nurse Gemma Forsyth about her route into dental nursing, what makes for a good dentist/nurse working relationship and Gemma's role on the editorial board of Dental Nursing Journal.

YOUR HOST:
Lesley Harrison.

TODAYS GUEST:
Gemma Forsyth.

For more information about Dental Protection please visit
www.dentalprotection.org.

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In this episode Lesley chats with with her friend and fellow dentist and dentolegal consultant, Dr Richard Hartley. They reminisce on the early days of their career, and Richard reflects on his time working for a dental charity in Kenya.

YOUR HOST:
Lesley Harrison.

TODAYS GUEST:
Richard Hartley.

For more information about Dental Protection please visit
www.dentalprotection.org.

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In this first episode of the series, our host, dentist and dentolegal consultant Lesley Harrison, meets award-winning dentist Dr Yewande Oduwole. They catch up on gap years, starting practise during covid and being the first black woman on the cover of Young Dentist magazine.

YOUR HOST:
Lesley Harrison.

TODAYS GUEST:
Yewande Oduwole (@dr.yewandedental)

For more information about Dental Protection please visit
www.dentalprotection.org.

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Dental Protection Deputy Director Dr George Wright talks to Dr Loven Ganeswaran, co-founder of the award winning patient consultation platform Chairsyde, about how it enhances patient understanding, assists with informed consent and helps to mitigate risk.

SPEAKERS
Dr George Wright
Dr Loven Ganeswaran.

If you are interested in more information about Chairsyde please visit:
Chairsyde website.

For more information about Dental Protection please visit
www.dentalprotection.org.

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In this podcast Dr Alasdair McKelvie talks to Dr Tinesha Parbhoo, Head of Clinical Support Services at South African Dental Association prior to our Ethics for All South African Dental Conference on 17 October 2023.

SPEAKERS
Dr Alasdair McKelvie.
Dr Tinesha Parbhoo.

If you are interested in more information or registering for the conference please visit:
Ethics for All - Dental Conference 2023.

For more information about Dental Protection please visit
www.dentalprotection.org.

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In this podcast Dr James Foster talks to Dr Suriner Arora giving an insight into her talk on Restoring balance and cultivating resilience at our Asia Dental Conference on 24 September 2023.

SPEAKERS
Dr James Foster.
Dr Surinder Arora.

FURTHER LINKS
Dr Surinder's website.

If you are interested in more information or registering for the conference please visit:
Spotlight on Risk - Dental Conference 2023.

For more information about Dental Protection please visit
www.dentalprotection.org.

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In the final episode of the series Dr James Foster, Dr Louise Eggleton and Dr Martin Valt consider the common dentolegal issues arising from delayed and missed diagnosis of oral pathology.

SPEAKERS
Dr James Foster.
Dr Louise Eggleton.
Dr Martin Valt.

CERTIFICATE
A certificate for listening is available for members on PRISM
protection.pub/casefiles12023.

FURTHER LINKS
Focus on diagnosis resources for Dental Protection members.
Diagnostic errors in dentistry [HK, SG, MY] - Webinar 03/10/2023.

Dental Protection
www.dentalprotection.org.

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In the third episode in the series Dr James Foster and Dr Jim Lafferty consider how we can learn from the experience of missed or late diagnosis to maintain a consistent and comprehensive service to our patients during their longer term care.

SPEAKERS
Dr James Foster.
Dr Jim Lafferty.

CERTIFICATE
A certificate for listening is available for members on PRISM
protection.pub/casefiles12023.

FURTHER LINKS
Focus on diagnosis resources for Dental Protection members.
Diagnostic errors in dentistry [HK, SG, MY] - Webinar 03/10/2023.

Dental Protection
www.dentalprotection.org.

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In the second episode in the series Dr James Foster and Dr Jim Lafferty consider how we can learn from the experience of missed or late diagnosis to maintain a consistent and comprehensive service to patients during routine care.

SPEAKERS
Dr James Foster.
Dr Jim Lafferty.

CERTIFICATE
A certificate for listening is available for members on PRISM
protection.pub/casefiles12023.

FURTHER LINKS
Focus on diagnosis resources for Dental Protection members.
Diagnostic errors in dentistry [HK, SG, MY] - Webinar 03/10/2023.

Dental Protection
www.dentalprotection.org.

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In the first episode in the series Dr James Foster, Dr Louise Eggleton and Dr Goh Siew Hor consider the common dentolegal issues arising from diagnostic errors when providing emergency dental care.

SPEAKERS
Dr James Foster.
Dr Louise Eggleton.
Dr Goh Siew Hor.

CERTIFICATE
A certificate for listening is available for members on PRISM
protection.pub/casefiles12023.

FURTHER LINKS
Focus on diagnosis resources for Dental Protection members.
Diagnostic errors in dentistry [HK, SG, MY] - Webinar 03/10/2023.

Dental Protection
www.dentalprotection.org.

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In the final episode in the series Dr Yvonne Shaw, Ceylan Simsek and Professor Peter Brennan consider how understanding human factors can reduce the chance of error and improve patient safety, teamworking and lead to better morale too.

SPEAKERS
Dr Yvonne Shaw.
Ceylan Simsek.
Professor Peter Brennan.

CERTIFICATE
A certificate for listening is available for members on PRISM
protection.pub/InDentistry

FURTHER LINKS
Focus on diagnosis resources for Dental Protection members.
Diagnostic errors in dentistry [C&B, UK, IE, ZA] - DP Webinar (26/09/2023).
Peter Brennan research.

Dental Protection
www.dentalprotection.org.

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In the fourth episode in the series Dr Yvonne Shaw, Professor Graham Stokes and Dr Onkhar Dhanyoa discuss why diagnostic errors arise in the field of implant dentistry and what strategies or steps can be taken to try and reduce the risk of these arising in practice.

SPEAKERS
Dr Yvonne Shaw.
Professor Graham Stokes.
Dr Onkhar Dhanoya.

CERTIFICATE
A certificate for listening is available for members on PRISM
protection.pub/InDentistry

FURTHER LINKS
Focus on diagnosis resources for Dental Protection members.

Diagnostic errors in dentistry [C&B, UK, IE, ZA] - DP Webinar (26/09/2023).

Dental Protection
www.dentalprotection.org.

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In the third episode in the series Dr Yvonne Shaw and Dr Caroline Robins discuss some of the challenges that can arise in the field of cosmetic dentistry in ensuring the diagnosis and treatment plans are appropriate for that patient and how to reduce the risk of errors arising.

SPEAKERS
Dr Yvonne Shaw.
Dr Caroline Robins.

CERTIFICATE
A certificate for listening is available for members on PRISM
protection.pub/InDentistry

FURTHER LINKS
Turkey teeth: managing the fallout of dental tourism (DP website)
Diagnostic errors in dentistry [C&B, UK, IE, ZA] - DP Webinar (26/09/2023).

Dental Protection
www.dentalprotection.org.

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In the second episode in the series Dr Yvonne Shaw and Dr Jigar Patel consider the range of factors that can lead to diagnostic errors being made and how being able to recognise, manage and reduce these risks can help clinicians to ensure they are able to provide their patients with optimal care.

SPEAKERS
Dr Yvonne Shaw
Dr Jigar Patel

CERTIFICATE
A certificate for listening is available for members on PRISM
protection.pub/InDentistry

FURTHER LINKS
Root resorption in child orthodontic patients (DP website).
Diagnostic errors: three case studies (DP website).
Diagnostic errors in dentistry [C&B, UK, IE, ZA] - DP Webinar (26/09/2023).

Dental Protection
www.dentalprotection.org.

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In the first episode of our diagnostic errors series, Dr Yvonne Shaw and Dr Raj Rattain take a high-level view of why diagnostic errors can arise and some of the more non-clinical issues or cognitive reasons that can drive the decisions we make and what situations can promote errors arising.

SPEAKERS
Dr Yvonne Shaw.
Dr Raj Rattan.

CERTIFICATE
A certificate for listening is available for members on PRISM
protection.pub/InDentistry

FURTHER LINKS
Diagnostic errors: three case studies (DP website).
Diagnostic errors in dentistry [C&B, UK, IE, ZA] - DP Webinar (26/09/2023).

Dental Protection
www.dentalprotection.org.

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Join Dr Noel Kavanagh and Dr George Wright as they discuss 'exiting practice' - looking at some of the potential risks associated with retirement, selling a practice, as well as providing some helpful risk management strategies.

For more information about Dental Protection please visit
www.dentalprotection.org

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Join Dr Noel Kavanagh as he chats to Dr Colm Harney about his dental journey so far, how he's ended up working as a Dentolegal Consultant for Dental Protection and his insights from the 'other side of the world'!

For more information about Dental Protection please visit
www.dentalprotection.org

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Join Dr Noel Kavanagh and Dr George Wright as they discuss 'moving practice' - looking at some of the challenges, potential risks and practical strategies to achieve a smooth transition.

For more information about Dental Protection please visit
www.dentalprotection.org

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Join Dr Noel Kavanagh and Dr George Wright as they discuss some of the challenges, potential risks and practical strategies to help navigate the early stages of one's dental career

For more information about Dental Protection please visit
www.dentalprotection.org

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When things go wrong, how would you deal with the clinical outcome? The way you do can mean either keeping a patient or entering into stressful mediation or otherwise. But there’s more to the story than simply “things go wrong – we’re all human”. At times we too need to question what exactly is the scope of our own professional practice is.

CERTIFICATE
https://protection.pub/zaden

SPEAKERS
Dr Alasdair McKelvie
https://www.linkedin.com/in/alasdair-mckelvie-b6554780
Dr Jacobus Bernard
https://www.linkedin.com/in/jacobus-barnard-749714195
Dr Yash Naidoo
https://www.linkedin.com/in/yash-naidoo-780b5078

For more information about Dental Protection please visit
www.dentalprotection.org

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A common question many South African Dentists ask is what benefit is there form having indemnity given that SADA offers a free and voluntary “complaints resolution” service available to members of the public and Oral Health Care Practitioners. To answer this and more about the cover needed for your team also tune in.

CERTIFICATE
https://protection.pub/zaden

FURTHER LINKS
Dental Protection
www.dentalprotection.org
South African Mediation Service
https://www.sada.co.za/

SPEAKERS
Dr Alasdair McKelvie
https://www.linkedin.com/in/alasdair-mckelvie-b6554780
Dr Jacobus Bernard
https://www.linkedin.com/in/jacobus-barnard-749714195
Dr Yash Naidoo
https://www.linkedin.com/in/yash-naidoo-780b5078

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How regularly do you think issues with consent manifest into patient complaints? Here to talk all things consent is once again is Dr Alasdair McKelvie, Dr Jacobus Bernard, and Dental Protection Case Manager Dr Yash Naidoo.

CERTIFICATE
https://protection.pub/zaden

FURTHER LEARNING
Webinar recording: Dentolegal Fundamentals - Consent & Shared Decision Making
https://protection.pub/consentrecording

SPEAKERS
Dr Alasdair McKelvie
https://www.linkedin.com/in/alasdair-mckelvie-b6554780
Dr Jacobus Bernard
https://www.linkedin.com/in/jacobus-barnard-749714195
Dr Yash Naidoo
https://www.linkedin.com/in/yash-naidoo-780b5078

For more information about Dental Protection please visit
www.dentalprotection.org

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Tune into the first in a series that focuses in on the challenges and risks associated to practicing dentistry in South Africa. To kick it off we from both Dr Alasdair McKelvie and Dr Jacobus Bernard on the importance – and legal obligations of quality record keeping.

CERTIFICATE
https://protection.pub/zaden

FURTHER LEARNING
Dental Records eLearning
https://protection.pub/drecordsel
Dental Records Virtual Workshop
https://protection.pub/drecordsvw

SPEAKERS
Dr Alasdair McKelvie
https://www.linkedin.com/in/alasdair-mckelvie-b6554780
Dr Jacobus Bernard
https://www.linkedin.com/in/jacobus-barnard-749714195

For more information about Dental Protection please visit
www.dentalprotection.org

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What should dentists consider when using social media for their business? This podcast features a conversation with Dr Karen Sunderland, a social media and public relations educator, giving an insight into her talk at our AU/NZ Dental Conference on May 27 2023.

FURTHER INFORMATION
Dr Sutherland discusses TikTok on ABC News.

SPEAKERS
Our hosts today were Dr Noel Kavanagh and Dr David Crum.

Our guest speaker today was Dr Karen Sutherland.

If you are interested in more information or registering for the conference please visit:
Spotlight on Risk - Dental Conference 2023.

For more information about Dental Protection please visit
www.dentalprotection.org.

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How to set out a good proposal for funding by The MPS Foundation to make successful applications for research funding.

FURTHER READING
The MPS Foundation.
How to apply for research funding.
The MPS Foundation FAQs.

CERTIFICATE
A certificate for listening is available on PRISM

SPEAKERS
Our host today was Dr Terry Simpson

Our guest speakers today were Professor Jan Clarkson, Dr George Wright and Adrian Jackson

The MPS Foundation is a global not-for-profit research initiative that aims to shape the future of patient safety and the wellbeing of healthcare professionals and teams. We favour projects whose findings and outcomes can be applied to private hospital and outpatient practice or dental care environments. To find out more, visit The MPS Foundation.

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The quality of research that is published varies so becoming practised in how to read a paper effectively is important. Understanding the structure of a paper, the statistical significance of the results and their external validity is key to being able to weigh up the evidence presented.

FURTHER READING
CASP Checklists - Critical Appraisal Skills Programme.
The Centre for Evidence-Based Dentistry.
Equator Network.
Cochrane Oral Health.
Students 4 Best Evidence.

CERTIFICATE
A certificate for listening is available on PRISM

SPEAKERS
Our host today was Dr Terry Simpson

Our guest speakers today were Professor Tanya Walsh, Professor Derek Richards and Dr Josh Twigg

The MPS Foundation is a global not-for-profit research initiative that aims to shape the future of patient safety and the wellbeing of healthcare professionals and teams. We favour projects whose findings and outcomes can be applied to private hospital and outpatient practice or dental care environments. To find out more, visit The MPS Foundation

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Most treatment in dentistry is done by GDPs. Some treatments can be complex and standards need to be high. Collecting data from these settings, interpreting it and recommending treatment that works in practice is extremely valuable.

FURTHER READING
NIHR Oral and Dental Specialty Group.
NIHR Research Champions.

CERTIFICATE
A certificate for listening is available on PRISM

SPEAKERS
Our host today was Dr Terry Simpson

Our guest speakers today were Professor Jan Clarkson and Dr Josh Twigg

The MPS Foundation is a global not-for-profit research initiative that aims to shape the future of patient safety and the wellbeing of healthcare professionals and teams. We favour projects whose findings and outcomes can be applied to private hospital and outpatient practice or dental care environments. To find out more, visit The MPS Foundation

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Find out more about the MPS Foundation
www.thempsfoundation.org/

Guide for applications
www.thempsfoundation.org/how-to-apply

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An overview of research in dentistry. The MPS Foundation invests in research, analysis, education and training to enable members to provide better care for their patients and improve their own wellbeing.

FURTHER READING
Article - MPS launches the MPS Foundation.
Cochrane Oral health

CERTIFICATE
A certificate for listening is available on PRISM

SPEAKERS
Our hosts today were Dr Noel Kavanagh and Dr Terry Simpson

Our guest speakers today were Professor Jan Clarkson and Dr Josh Twigg

The MPS Foundation is a global not-for-profit research initiative that aims to shape the future of patient safety and the wellbeing of healthcare professionals and teams. We favour projects whose findings and outcomes can be applied to private hospital and outpatient practice or dental care environments. To find out more, visit The MPS Foundation.

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A lot of dental health professionals may be unfamiliar with the terms Vicarious liability or Non-delegable duty of care…or perhaps they’ve heard of them, but don’t fully understand what they mean and what relevance they might have in the world of dentistry. By having a better understanding, we will be better equipped to reduce our risk and help protect ourselves when it comes to this type of claim.

FURTHER LEARNING
Dental Protection Vicarious Liability Hub

CERTIFICATE
A certificate for listening is available for members on PRISM
protection.pub/InDent2

SPEAKERS
Our host today was Dr Noel Kavanagh

Our guest speakers today were Yvonne Shaw and Paula Conwell

For more information about Dental Protection please visit
www.dentalprotection.org

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This is the story of a member of Dental Protection who was sued by a patient who had received NHS treatment carried out by associates at his former practice. This member had never treated the patient but the claimant, via their solicitors, refused to engage and continued to pursue the practice owner under both vicarious liability and non-delegable duty of care.

FURTHER LEARNING
Dental Protection article on Hughes v Rattan

CERTIFICATE
A certificate for listening is available for members on PRISM
protection.pub/InDent2

SPEAKERS
Our host today was Dr Noel Kavanagh

Our guest speaker today was Dr Raj Rattan

For more information about Dental Protection please visit
www.dentalprotection.org

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With the ever-increasing commoditisation, commercialisation and corporatisation of dentistry – the juxtaposition between dentistry as a traditional healing profession delivering healthcare and dentistry as a business or commercial enterprise delivering profits, throws up some very real ethical challenges for today’s dental healthcare professional.

CERTIFICATE
A certificate for listening is available for members on PRISM
protection.pub/InDent2

SPEAKERS
Our host today was Dr Noel Kavanagh

Our guest speaker today was Dr Raj Rattan

For more information about Dental Protection please visit
www.dentalprotection.org

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Clinical decision making is an integral component of all healthcare – and dentistry is no exception. When patients consult us with a problem, we gather the appropriate information, integrate and interpret that information to make a working differential or definitive diagnosis. As clinicians, we would all like to think that our clinical decision making is objective and unbiased. However, this may not always be the case.

FURTHER LEARNING
Quick read article
https://www.dentalprotection.org/uk/articles/grey-areas-in-clinical-decision-making

CERTIFICATE
A certificate for listening is available for members on PRISM
protection.pub/InDent1

SPEAKERS
Our host today was Dr Noel Kavanagh

Our guest speaker today was Dr Raj Rattan

For more information about Dental Protection please visit
www.dentalprotection.org

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Dental Healthcare Professionals face all manner of risks. It therefore makes sense to improve our risk intelligence. By having a better understanding of what risk is and what contributes to our perception of risk, we will be better equipped to communicate with our patients about risk as well as managing those risks.

FURTHER LEARNING
Quick read article
The sum of all fears (dentalprotection.org)

CERTIFICATE
A certificate for listening is available for members on PRISM
protection.pub/InDent1

SPEAKERS
Our host today was Dr Noel Kavanagh

Our guest speaker today was Dr Raj Rattan

For more information about Dental Protection please visit
www.dentalprotection.org

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Our host Claire Stott, Case Manager and Dental Hygienist is joined by our member, award-winning Dental Hygienist and Therapist Anna Middleton (aka @londonhygienist).

Join the pair in episode four of this Dental Protection series, as they discuss the importance of wellbeing and resilience in an ever-changing profession.

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Our host Lesley Harrison, Dentolegal Consultant here at Dental Protection, is joined by our member, award-winning Dental Hygienist and Therapist Amber Ojak (aka @theedinburghdentalhygienist).

In episode three of this Dental Protection series, the pair take a deep dive into Amber’s career so far, from studying dental hygiene and therapy at Edinburgh University to winning ‘Best Hygienist Scotland’ in 2021. The pair share stories, experiences, and advice on all things dental hygiene and therapy in a post-covid world.

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Join Claire Stott, Case Manager and Dental Hygienist, and Victoria Wilson, Dental Therapist and Founder of Smile Revolution, as they examine the issues that matter to dental care professionals right now.

In episode two of this Dental Protection series, they discuss the big issue of wellbeing within the profession. They share their own experiences, as well as strategies to manage burnout and stress. Victoria closes the episode with a wellness session to help you relax and recuperate.

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Join friends, dentolegal expert Caroline Chapman and BADT member Shaun Howe, as they examine the issues that matter to dental care professionals right now.

In episode one of this Dental Protection series, Caroline and Shaun check in with each other and highlight common concerns about returning to work following the worst of the pandemic. Shaun shares his initial anxieties about resuming his work as a dental therapist - as well as what he’s been up to during lockdown - while Caroline emphasises the important role that Dental Protection has in promoting peace of mind for all its members.

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[This episode is for dental practitioners in New Zealand.]
Dr Pallavi Bradshaw, medicolegal lead, risk prevention at Dental Protection, talks to Dr David O'Regan, consultant psychiatrist and sleep specialist at the Sleep Disorders Centre at Guy's and St Thomas' Hospital, London. Exploring the potential impact of the COVID-19 crisis on sleep and wellbeing. Offering practical tips and techniques to help improve sleep during a time of worry and uncertainty.

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Listen as Dental Protection Case Manager and Dental Hygienist, Claire Stott, interviews Diane Rochford and Sarah Murray of the British Society of Dental Hygiene and Therapy to understand and explore the issues around returning to work post-covid.

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Join Dr. Noel Kavanagh as he interviews Susan Johnston, an Irish dental hygienist & member of Dental Protection’s Dental Engagement Forum in Ireland, to discuss the challenges of being back at work post COVID-19 lockdown.

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This podcast is the audio from our recent webinar (11/06/20) in which our expert panel of dentolegal consultants discuss the dentolegal issues around returning to practice and providing face-to-face care for patients.

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Join George Wright, Dentolegal Consultant, as he interviews Ian Gordon, General Dental Practitioner and Managing Director of Alpha Vitality Group, to understand how he is preparing his team and practices for a return to face-to-face dentistry.

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This podcast is the audio from our recent dentolegal questions webinar. With dentists facing perhaps the most challenging time for the profession in a generation, join our panel of experts as they come together to answer your dentolegal questions and navigate you through the dentolegal minefield created by the global covid-19 pandemic.

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Join Dr. Noel Kavanagh as he interviews Dr. Kieran O’Connor, General Dental Practitioner & Chair of the General Practitioner’s Committee of the Irish Dental Association, to discuss the challenges faced by Irish dentists working in a COVID-19 world.

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Join Dr Noel Kavanagh as he interviews Dr Martin Foster, Head of Dental Services Ireland, to discuss issues faced by dentists working in a COVID-19 world.

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Join two of our dentolegal consultants, Lesley Harrison and David Hartoch, as they discuss the issues foundation dentists are facing whilst working in a COVID-19 world

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Join our dentolegal consultant, Andrew Walker, Specialist Periodontist, as he considers the issues specialist dentists are facing whilst working in a COVID-19 world

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Dento-legal consultants Alasdair McKelvie and James Foster discuss the challenge of making a comprehensive treatment record. We anticipate some patients will be frustrated that they cannot access services normally available and in the event of a complaint, your record becomes the key evidence to show that the patient had all the information.

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Dr Pallavi Bradshaw, medicolegal lead, risk prevention at Dental Protection, talks to Dr David O'Regan, consultant psychiatrist and sleep specialist at the Sleep Disorders Centre at Guy's and St Thomas' Hospital, London. Exploring the potential impact of the COVID-19 crisis on sleep and wellbeing. Offering practical tips and techniques to help improve sleep during a time of worry and uncertainty.