The Customer Service Secrets podcast is devoted to sharing highly coveted secrets from customer service, customer support and customer experience professionals across industries. The host of this podcast, Gabe Larsen, the VP of Growth at Kustomer, shares his own experiences in the customer service and customer experience space, while also drawing on the knowledge of experts and thought leaders who are making strides in their various fields. Gabe has spent the majority of his career gaining knowledge of customer experience and applying it at companies such as Accenture, Goldman Sachs, Gallup, InsideSales.com, and Kustomer. The goal of this podcast is to give the listener knowledge that they can apply directly to their own career, regardless of their job title, in each and every episode.
Blake Morgan
Shep Hyken & C-Suite Radio
Bill Staikos
Ramon Icasiano
MaxContact
Adam and Jeannie
Lynn Hunsaker
David Turetsky
Drew Neisser
Tim Hamilton
Sophie Wade
Kantata
Ada
Adrian Swinscoe
Liz Stefan - Nifty Learning
Rick Holmes: Strategic Data Expert | CEO of Every Market Media
Birdview
Unomok
Mark S A Smith
Drift
Bernie Borges, V.P. Global Content Marketing at iQor
Talkpush
Gabriel Cohen and Holly Osborne
HubSpot
Shauna Moran
Julia Ahlfeldt, Certified Customer Experience Professional
Ben Eubanks
33 Sticks
Built In
Paul Estes
Narrative Science
Seth Adler
Kevin Anselmo
HappySignals
Stacy Sherman, DoingCXRight
Rusty Pepper & Dana Small
Sheyaf Hashim
CSuite Radio
Jacob Morgan
Matt Lyles
uStudio
Chip Griffin
Process Breakdown Podcast (audio)
Martina
Tyler Wallis
Spekit
Brandon Naber
CaaS
Fred Diamond
Gain Grow Retain
EMEA Recruitment & Paul Toms
Gainsight / StudioPod Media
MakingChips LLC
Denyse Drummond-Dunn
C. Lee Smith, Audrey Strong & C-Suite Radio
Donna Peterson
Planhat & Anika Zubair
John Osarenren
staffing.com
Cogenthub BPO
Rob Markey, Bain & Company partner and customer experience expert
Marcia Zidle
Debbie Fliehman
Elucidat
Adrian Brady-Cesana
Bryan Sapot
CS2
Stoke Talent & Listen
Revenue Rhino
Leeds University Business School
Kyle Roed, The HR Guy
Cristian Gomez
Devin Smith
Fellow.app
Dr. Jarik Conrad
Andrea Olson
fractionalcsuiteretreat
Justine Parsons
Talent & Growth presented by The Animo Group
Chad Burmeister
Springworks
Christopher Smith
Thought Leadership Leverage
Allbound
Hire Power Radio
Jason Bader, Distribution Team
David Masover
SLMA - Susan Finch
Sharpen
Twogether
Kevin Thiele
Chris Nichols
Bill Cushard
Sunny Side Up Podcast by Demandbase
Ursus Staffing & Services
Christopher Lind
Product Voices, hosted by JJ Rorie
MetaCX
Annette Lawlor