HRchat Podcast - Interviews with HR, Talent and Tech Experts: Recent Episodes

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What does it really take to thrive in the future of work?

In this episode of the HRchat Podcast, host Bill Banham is joined by Kevin Empey, founder of Work Matters and author of Thrive in the Future of Work, to explore how AI, hybrid work, digital transformation, and changing employee expectations are reshaping organizations around the world.

Together, Bill and Kevin examine how the workplace has evolved over the past decade—from hyper-digitalization and the lasting impact of COVID-19 to the rapid adoption of generative AI and the changing relationship between employers and employees. They discuss why many organizations are focusing on employee engagement when the real challenge may be a growing alignment gap between business priorities and workforce expectations.

The conversation also explores the future of hybrid work, the return-to-office debate, AI's impact on job design, and why HR leaders must rethink early careers if they want to create opportunities for the next generation of talent.

Whether you're a CHRO, HR leader, people manager, talent professional, or business executive, this episode offers practical insights into building more adaptable organizations and preparing employees for an increasingly uncertain future.

In this episode, you'll learn about:

• Why AI is accelerating change faster than previous workplace transformations
• The long-term impact of hybrid work and evolving employee expectations
• Why employee engagement may be the wrong problem to solve
• Closing the alignment gap between organizational strategy and employee experience
• Rethinking the employment relationship in the age of AI
• Preparing graduates and early-career professionals for an AI-enabled workplace
• Why career agility and continuous learning are becoming essential workplace skills

If you enjoy the episode, please subscribe to the HRchat Podcast, leave a review, and share it with colleagues who are shaping the future of work.

Connect with Kevin at https://www.linkedin.com/in/kevin-empey-4968731b/

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Are your organization's wellbeing initiatives making a real difference—or simply creating the appearance of caring?

In this episode of the HRchat Podcast, host Bill Banham sits down with Dr. Paul Jones, Associate Dean for Postgraduate Education and Student Experience at Aston Business School and upcoming DisruptHR Birmingham speaker, to explore the difference between genuine workplace wellbeing and what Paul calls "well branding"—highly visible wellbeing initiatives that fail to address the root causes of employee stress, burnout, and disengagement.

The conversation then shifts to evidence-based recruitment, where Paul explains why better hiring decisions don't come from adding more interviews or assessments, but from collecting the right evidence. He shares practical insights into structured interviews, psychometric assessments, ability testing, and why many hiring processes unknowingly measure the same qualities multiple times while overlooking the capabilities that truly predict success.

Bill and Paul also discuss bias in recruitment and the growing role of AI in hiring. They explore why bias begins long before interviews take place, how AI can unintentionally reinforce poor decision-making, and why human judgment remains essential throughout the recruitment process.

Whether you're an HR leader, recruiter, hiring manager, or organizational psychologist, this episode offers practical strategies to improve employee wellbeing and make smarter, more evidence-based hiring decisions.

In this episode, you'll learn about:

• Why workplace wellbeing initiatives sometimes become "well branding"
• Addressing the root causes of burnout instead of treating symptoms
• The value of structured interviews and evidence-based recruitment
• How psychometric and ability assessments improve hiring quality
• Why more recruitment stages don't always produce better hiring decisions
• The "bananas, raspberries and strawberries" framework for evaluating recruitment evidence
• Recognizing and reducing bias throughout the hiring process
• Using AI responsibly to support—not replace—human decision-making

If you enjoy this episode, subscribe to the HRchat Podcast, leave us a review, and share it with colleagues working in HR, talent acquisition, and people leadership.

Connect with Paul: https://www.linkedin.com/in/paulmjones/

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Is it ever too late to reinvent your career?

In this episode of the HRchat Podcast's Next Chapter series, guest host Pauline James speaks with three inspiring professionals who prove that meaningful career transitions don't have an expiry date.

Actor, writer, and producer Renée Hackett shares her journey of creating opportunities instead of waiting for them, discusses building confidence later in life, and opens up about balancing career growth with the realities of perimenopause and menopause.

Former financial services marketing executive Diane Loveys explains how she successfully returned to paid employment after years focused on family and community, offering practical advice on workforce re-entry, transferable skills, flexible working, networking, and rebuilding confidence.

Leadership coach and podcaster Audley Stephenson discusses developing a purposeful portfolio career while maintaining a full-time role, embracing experimentation, and building a legacy-focused future beyond traditional retirement.

Whether you're planning a career pivot, returning to work after a break, exploring a portfolio career, or supporting experienced employees in your organisation, this episode offers practical advice and inspiring perspectives on what comes next.

In this episode:

• Why careers don't have to follow a linear path
• Building confidence during midlife career transitions
• Creating your own opportunities instead of waiting for permission
• Menopause, perimenopause, and supporting experienced professionals
• Returning to work after caregiving or a career break
• Recognising transferable skills gained outside traditional employment
• Flexible work and second-career opportunities
• Networking tips for career changers
• Building a portfolio career alongside full-time work
• Planning a purpose-driven retirement and lasting legacy
• Redefining success in the second half of your career

Guests

• Renée Hackett – Actor, writer and producer
• Diane Loveys – Former financial services marketing executive and travel professional
• Audley Stephenson – Leadership coach, podcaster and founder of The Audacious Living Podcast

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Welcome to a landmark episode of HRchat. As we celebrate Episode 900 and a decade of conversations with the world's leading HR thinkers, host Bill Banham is joined by longtime friend, strategic HR leader, and DisruptHR co-organizer Steve Foulger.

Bill and Steve reflect on how the HR profession has evolved over the past ten years, separating genuine progress from recycled ideas wrapped in new terminology.

The conversation explores why employee listening has become more effective through pulse surveys, how organizations are replacing annual performance reviews with regular one-to-one conversations, and why learning and development is increasingly focused on building capability rather than simply delivering training.

Steve also tackles one of today's biggest topics: generative AI in HR. Steve explains why AI should not yet be trusted as a standalone solution for compensation benchmarking, how poor-quality data can produce highly convincing but inaccurate recommendations, and why pay transparency makes human judgement more important—not less.

The discussion then shifts to leadership, productivity, and sustainable performance. Steve introduces his practical "Five to Twenty-Five" approach for helping teams prioritize work that either generates revenue, reduces costs, or saves valuable time. They also explore why energy management is becoming a critical leadership capability in an era of constant pressure and rapid change.

Finally, Bill and Steve discuss what HR can genuinely learn from elite sport without falling into tired clichés, examine the ongoing debate around culture fit versus culture add, and share advice for the next generation of HR leaders navigating an increasingly complex profession.

In this episode you'll discover:

• Why Episode 900 is the perfect time to reflect on HR's biggest changes
• Where the profession has genuinely improved over the past decade
• Why pulse surveys work—and where they don't
• How regular one-to-one conversations are replacing annual appraisals
• Why AI cannot yet replace human expertise in compensation benchmarking
• How pay transparency raises the importance of trustworthy workforce data
• Why energy management may be leadership's next competitive advantage
• Steve's practical "Five to Twenty-Five" framework for improving business performance
• Lessons HR can borrow from elite sport without copying the clichés
• Why culture fit and culture add should complement rather than compete with one another
• Advice for emerging HR leaders on staying adaptable, collaborative, and human

If you're interested in HR strategy, workforce planning, leadership, organizational performance, AI in HR, employee experience, or the future of work, this is an episode you won't want to miss.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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For years, HR leaders have relied on dashboards to guide workforce decisions. But what happens when AI agents can analyse data, surface insights, and even recommend actions faster than any human?

In this episode of the HRchat Podcast, Bill Banham is joined by Ankita Poddar, speaker, blogger, and Senior Human Resources Business Partner at Amazon Web Services (AWS), to explore why the future of HR analytics isn't about building better dashboards - it's about asking better questions.

Fresh from her Disrupt Dublin presentation, "Dashboards Are Dead," Ankita explains how AI is fundamentally changing workforce planning, leadership, and organisational decision-making. Together, Bill and Ankita discuss why HR professionals must shift from reporting metrics to solving business problems, how global organisations are adapting to geopolitical uncertainty and changing talent mobility, and why leadership skills like empathy, systems thinking, and intellectual honesty are becoming more valuable than ever.

Whether you're an HR leader, People Analytics professional, Talent strategist, or simply curious about how AI is reshaping work, this conversation offers practical insights into what's coming next.

In this episode, you'll learn:

• Why traditional HR dashboards are becoming less valuable in an AI-driven world
• How AI agents are changing workforce analytics and decision-making
• Why better questions matter more than better reports
• How global businesses are adapting to geopolitical uncertainty and changing talent mobility
• What organisations are learning from the ongoing hybrid work experiment
• The five leadership capabilities every future leader will need:
  • Intellectual honesty
  • Empathy
  • Systems thinking
  • AI fluency
  • The ability to slow down and think
• How leaders can rebuild trust through better communication
• Why HR professionals should look beyond HR for inspiration and innovation

If you enjoyed this episode, please subscribe, leave a review, and share it with someone passionate about the future of work.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode of the HRchat Podcast, host Bill Banham talks with Chris Locke, Executive Director for Work + Family at Bright Horizons, about how employee benefits are evolving to meet the realities of modern life and work.

Traditional benefits packages were once built around a handful of standard offerings. Today, employers are being asked to support employees through a much wider range of life events and responsibilities, including fertility journeys, childcare challenges, menopause, eldercare responsibilities, and end-of-life care.

Chris explains why this shift is happening and what it means for HR leaders tasked with attracting, retaining, and supporting talent across an increasingly multi-generational workforce. The conversation explores the growing pressures faced by the "sandwich generation" – employees simultaneously caring for children and ageing relatives – and the significant impact caregiving responsibilities can have on wellbeing, productivity, engagement, and retention.

Bill and Chris also examine the growing complexity of benefits administration. Many organizations now manage dozens of benefits providers, creating fragmented employee experiences and making it difficult to demonstrate ROI. Chris shares practical insights into how benefits consolidation, personalization, and smarter technology can help organizations reduce friction and connect employees with the right support at the right time.

In this episode, listeners will learn:

• How Chris Locke's career journey led him from sales and innovation into work and family support
• Why employee support expectations have changed dramatically over the past decade
• The impact of a multi-generational workforce on benefits strategy
• How caregiving responsibilities affect employee wellbeing, productivity, and retention
• Why the sandwich generation presents a growing challenge for employers
• The importance of making benefits easy to access at the moment of need
• How personalization can improve employee engagement with benefits
• The hidden costs of managing 30-40 separate benefits providers
• Why benefits consolidation can improve both employee experience and ROI measurement
• How Bright Horizons is expanding from emergency care into expert guidance, planned care, and coaching
• Practical ways HR leaders can build a stronger business case for caregiving and wellbeing support

About Chris Locke

Chris Locke is Executive Director for Work + Family at Bright Horizons UK. He works with leading employers to develop solutions that help employees navigate the challenges of balancing work and personal responsibilities across every stage of life. His experience spans leadership, innovation, learning, and workforce support, helping organizations create more inclusive and effective employee experiences.

Key Takeaway

Employee benefits are no longer simply about offering perks. The most effective organizations are building life-stage support ecosystems that help employees navigate real-world challenges while improving retention, engagement, productivity, and business performance.

Enjoyed the episode? Subscribe to HRchat, leave a review, and share this conversation with an HR leader who is rethinking their benefits strategy.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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What does it take to modernize HR systems in a complex, highly operational organization without damaging trust, culture, or employee engagement along the way?

In this episode of the HRchat Podcast, host Bill Banham sits down with John Kennedy, HR leader at Irish Rail, to explore the realities of HR transformation in organizations where legacy systems, long-standing processes, and deeply embedded ways of working have become part of the culture itself.

John shares practical insights from leading large-scale change initiatives, including the implementation of Oracle Cloud HCM, and explains why successful transformation requires much more than simply replacing technology. Together, Bill and John discuss how HR leaders can redesign work, build stakeholder trust, and create the conditions for sustainable change.

Drawing on his background in operational leadership, John also offers a refreshing perspective on HR service delivery, emphasizing the importance of understanding frontline realities and delivering support when leaders need it most.

In this episode, listeners will learn about:

• Why legacy HR systems often become intertwined with organizational culture
• The challenges of modernizing HR processes in complex and unionized environments
• How Oracle Cloud HCM implementations force organizations to rethink how work gets done
• The importance of openness, transparency, and honest communication during transformation
• Building trust through listening and providing clear reasons behind difficult decisions
• Delivering HR services that create tangible value for employees and leaders
• Lessons from operational leadership that can improve HR effectiveness
• Why HR credibility depends on understanding the business, not just the people function
• The role of continuous improvement and lifelong learning in modern HR leadership
• What great leadership could look like in a workplace increasingly shaped by AI

Key Takeaways

"Legacy systems don't just store data—they store habits, workarounds, and decades of organizational history."

John explains why many transformation projects fail when organizations attempt to automate outdated processes rather than redesign them.

The conversation also highlights the importance of psychological safety and creating environments where employees feel comfortable challenging plans, raising concerns, and contributing ideas.

Looking ahead, Bill and John explore how AI may reshape work and discuss the leadership qualities that will become increasingly important as technology handles more routine tasks.

About John Kennedy

John Kennedy is an experienced HR and business leader at Irish Rail. Combining extensive operational leadership experience with deep expertise in people strategy, John is passionate about building effective HR services, supporting organizational transformation, and helping leaders navigate change. He is also actively involved with the HR profession through his work with the CIPD and his commitment to continuous learning and professional development.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Margins are under siege. Between tariffs, retail media costs, markdown pressure, and the explosion of e-commerce complexity, suppliers are juggling more P&L lines than ever—and the fallout doesn’t stop with finance. We sit down with Dallas Counts, COO at Vendormint and former Walmart/Sam’s Club leader, to explore how operational strain shows up in culture, talent decisions, and the day-to-day realities of AR, logistics, and sales teams. The conversation goes beyond buzzwords and into the mechanics of building resilient organizations when chargebacks climb and retailer policies keep changing.

Dallas breaks down why deduction recovery is only half the story and how the real win comes from fixing root causes—modernizing legacy systems, aligning with retailer tech shifts, and empowering tenured teams to embrace new tools. We dig into a practical, human approach to AI: where it truly helps, how to communicate its impact without triggering panic, and why hiring for adaptability now prevents painful corrections later. You’ll hear the hallmarks of healthy change management—plain language objectives, weekly reinforcement, scenario training, and anonymous feedback loops that invite candor and speed adoption.

We also zoom out to strategy. From channel choices and cost-to-serve visibility to sourcing shifts and org design, agility becomes the differentiator. Dallas shares how clear decision rights cut through blame loops, why transparent goals keep people moving in the same direction, and how to structure cross-functional teams so they can act fast when policies or tariffs move overnight. If you lead HR, operations, or revenue teams in retail or adjacent industries, this playbook helps you protect margins, reduce leakage, and keep your best people engaged through change.

Enjoy the episode? Subscribe, leave a review, and share it with someone navigating chargebacks or system rollouts. Your feedback helps us bring on more leaders like Dallas and keep the conversation sharp.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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The fastest way to lose trust as a leader is to pretend you’re fine when you’re not. Bill Bannham sits down with leadership strategist and emotional intelligence practitioner Russell Robinson to unpack a deceptively simple idea: leadership has to be “selfish” first. Not selfish in the ego sense, but selfish in the disciplined sense of knowing your values, naming your non-negotiables, protecting your well-being, and building the self-awareness needed to show up consistently for other people.

We talk about what’s changing across generations and what isn’t. No matter your age, people want meaningful work, to feel heard, and to operate in a psychologically safe culture where they can take smart risks. But Russell explains why Gen Z and younger Millennials are bringing more of the outside world into the workplace, and why emotionally intelligent leaders have to meet that reality with curiosity, not control. The conversation also gets practical for HR pros and talent leaders: hiring emotionally intelligent people early, building leadership development programs that strengthen self-awareness, and treating relationship-building as “personal currency,” not a soft extra.

Then we go straight at uncertainty. When the world feels unstable and fear shows up, Russell shares what separates leaders who keep teams grounded from those who amplify stress. We explore decision-making without guarantees, learning loops after setbacks, and how to be realistic while still giving people confidence that the sun will come up.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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AI is moving faster than most workplaces can rewrite their playbooks, and that raises a blunt question: if machines can handle more tasks, what should people leaders double down on? We sit down with chartered psychologist and leadership coach Dr. Mary Collins to make the case that emotional intelligence, empathy, and relationship building are not “nice to have” anymore. They are the skills that keep teams healthy, productive, and connected when the pace of change keeps spiking.

We get practical about what AI can and cannot replace, including a candid take on AI therapists and why deep trust still comes from human-to-human presence. From there, we zoom in on the real cost of distraction at work: weaker listening, thinner connection, and declining empathy. Mary shares why this matters for culture, mental health, and performance, plus how leaders can rebuild attention and communication habits in everyday moments like 1:1s and hard conversations.

Gen Z at work is a major focus too. We unpack the strengths younger workers bring, the data on stress tolerance and wellbeing, and what leaders often miss when managing intergenerational teams. Mary also breaks down three emotional intelligence competencies she consistently sees in leaders who thrive through uncertainty: self-awareness, cognitive empathy, and adaptability. If you care about leadership development, workplace wellbeing, and building human skills in an AI-driven workplace, this one will give you clear language and smarter next steps.

Subscribe for more conversations on the future of work, share this with a leader who’s navigating change, and leave a review with your take: which human skill will matter most over the next decade?

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Workplace bullying isn’t rare — it’s a persistent, under-recognised business risk that quietly erodes culture, trust, and retention.

In this episode of the HRchat Podcast, host Bill Banham speaks with Mary Cullen, Founder and Managing Director at Insight HR and host of The HR Room, to unpack the findings from the Insight HR Irish Workplace Bullying Report 2026.

Together, they explore what workplace bullying really means in practice — and why the legal definition often clashes with employee expectations. Mary shares patterns she sees time and again: complaints most frequently involve managers, the emotional toll affects both the accuser and accused, and unresolved issues often lead to exits, damaged trust, and long-term cultural harm.

The conversation goes beyond definitions to tackle what organisations get wrong. Many companies have policies, but far fewer invest in meaningful training, conflict resolution skills, or investigation capability. Bill and Mary also challenge the idea of “zero tolerance,” particularly when high performers are protected despite poor behaviour.

You’ll learn why complaints can spike during restructuring or performance management cycles, why malicious complaints are less common than assumed, and the single most effective step organisations can take to reduce risk quickly: train managers properly.

In this episode:

• What the latest Irish data reveals about bullying complaints
• The difference between bullying and poor management behaviour
• Why legal thresholds create confusion in real workplaces
• The impact on mental health, performance, and retention
• Where most organisations fall short (even with policies in place)
• Why “zero tolerance” often fails in practice
• How to reduce risk quickly with limited budget

If you care about psychological safety, employee relations, and building a culture where people actually want to stay — this episode is essential listening.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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A candidate can look perfect on paper and still become the person who damages your culture, erodes trust, or puts your employer brand at risk with a single post.

In this episode of the HRchat Podcast, host Bill Banham speaks with Ben Mones, founder and CEO of Fama, about how “people risk” has evolved in a world where work and behaviour increasingly play out online.

With up to six generations now sharing the workforce and hybrid work pushing more interaction into platforms like LinkedIn, Reddit, and Discord — the line between “online” and “at work” is disappearing. HR leaders must now rethink how they identify, assess, and manage risk in a way that is ethical, compliant, and fair.

Ben explains why regulators are starting to treat online behaviour as workplace conduct, how public posts can amplify organisational risk, and what HR teams can do to stay ahead — without turning hiring into surveillance.

What You’ll Learn:

• Why people risk is increasingly visible in digital spaces
• How online behaviour can impact culture, trust, and employer brand
• The growing role of regulation in workplace conduct beyond the office
• Why intent and patterns matter more than one-off mistakes
• How to build a meaningful, modern code of conduct
• Ethical AI in hiring: moving beyond black-box decision-making
• The importance of consent, transparency, and public-only data
• Why AI should support — not replace — human hiring decisions
• A future-facing take: why employers may soon encourage candidates to use AI

Key Takeaway:
The risks aren’t new — but where and how they show up has changed. HR leaders who adapt their approach to people risk in digital environments will be better positioned to protect culture, trust, and brand.

About the Guest:
Ben Mones is the Founder and CEO of Fama, an AI-powered platform that helps organisations identify job-relevant insights from candidates’ public online presence while flagging potential misconduct risks. His work focuses on ethical AI, workplace safety, and the future of hiring.

Call to Action:
If you care about ethical AI, safer hiring, and protecting workplace culture, follow HRchat, share this episode with a colleague, and leave a review to help others discover the show.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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AI is forcing a question many leaders would rather avoid: are we improving work — or quietly deleting it?

In this episode of the HRchat Podcast, Bill Banham is joined by Kevin Oakes, CEO and co-founder of the Institute for Corporate Productivity and author of Culture Renovation, to cut through the hype and explore what’s actually changing inside organisations right now.

Together, they compare the current AI moment to the early internet era — but with one critical difference: speed. Kevin explains why many organisations start with efficiency and ROI conversations before addressing workforce design, and why that sequence is starting to break down as AI reshapes roles, entry-level pathways, and management structures.

The conversation also explores emerging use cases such as digital twins, the growing importance of skills readiness, and why HR is increasingly stepping into a central role in shaping AI strategy. With examples from companies like ServiceNow and IBM, Kevin outlines how leading organisations are approaching workforce redesign, internal mobility, and culture in a more intentional, data-driven way.

What You’ll Learn:

• Why AI adoption is moving faster than the early internet — and catching companies off guard
• How AI is reshaping jobs, entry-level roles, and organisational structures
• Why organisations default to efficiency conversations before workforce design
• The emerging role of digital twins in HR, coaching, and decision-making
• Why HR is becoming the architect of the future of work
• How leading companies approach skills readiness and workforce planning
• The importance of mapping human vs AI tasks across roles
• Why internal talent mobility is critical for reskilling at scale
• How culture health and change readiness are becoming board-level priorities

Key Takeaway:
AI isn’t just a technology shift — it’s a work design challenge. Organisations that rethink skills, structure, and culture together will be best positioned to adapt.

About the Guest:
Kevin Oakes is the CEO and co-founder of the Institute for Corporate Productivity, a research organisation focused on the practices of high-performance companies. He is also the author of Culture Renovation, a widely cited book on building and sustaining high-performance workplace cultures.

Call to Action:
Subscribe to HRchat, share this episode with an HR or business leader building an AI roadmap, and leave a review with the biggest work redesign you expect to see next.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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“I think I’m resigning.” Jennifer Outlaw still remembers blurting those words out in a meeting, and the clarity that followed. That single moment opens a bigger conversation about career reinvention, values-based leadership, and what it really means to be successful when the job looks great on paper but feels wrong in your body.

Pauline James is joined by Jennifer Outlaw, a values-rooted leadership strategist, licensed clinical social worker, and organizational change consultant with decades of nonprofit leadership experience. We talk about why she’s less interested in formal leadership titles now and more committed to being a builder and connector. Jennifer shares how getting honest about what she actually loves to do, like strategizing, teaching, and creating, has changed how she shows up at work. We also explore why play is not fluff, especially for leaders navigating fast change, burnout risk, and the pressure to keep producing.

If you’re feeling stuck, depleted, or nervous about making a change, you’ll hear practical steps you can try today: start with quiet reflection, name your intention, test your strengths with trusted friends, find communities that align with your goals, and consider working with a coach to spark new options. Jennifer also offers a powerful reminder for HR leaders and executives alike: your job title is not your identity, and your “next chapter” can be designed around healing, sustainability, and purpose.

Subscribe for more conversations on leadership development and the future of work, share this with someone who needs a reset, and leave a review so more people can find the show. What would you pursue if you stopped chasing titles?

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Workplace wellbeing is everywhere, yet too many programs still feel like duct tape on a deeper problem. Bill Banham sits down with Professor Jo Yarker, Professor of Occupational Psychology at Birkbeck University of London and managing partner at Affinity Health at Work, to get practical about what actually drives healthy performance and what HR leaders can do when quick fixes fail.

We dig into why the “tick box” approach breaks down, how to measure whether an intervention truly helps, and why job design often matters more than another round of stress training. Jo walks Bill through the IGLU framework, a multi-level model that looks at resources across the individual, group, leader, and organization, plus the wider world outside work. If one layer is missing, people feel exposed, and performance stops being sustainable.

From there, we get real about flexible work: when it boosts wellbeing and when it quietly creates strain as teams juggle competing needs. We also cover return to work after sickness absence, including mental health absence, and the small leadership choices that can prevent someone from feeling overwhelmed on day one. Jo shares overlooked psychological risks tied to international business travel, and we close with a forward look at healthy organizations in an AI-shaped labor market, including responsible technology, data transparency, consent, and support for different digital mindsets.

Subscribe for more conversations on workplace health, share this with an HR leader who needs it, and leave a review with your biggest takeaway.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Your HR tech stack can feel like a living creature: new tools arrive, contracts renew, integrations sprawl, and suddenly you are paying multiple vendors for the same capability. We wanted a grounded conversation on how to regain control, so Bill Banham brought back Matthew Hamilton, VP of People Analytics and HRIS at Protective Life, to talk about building a guiding HR tech strategy that actually drives decisions when the pressure is on.

We dig into why consolidation is not automatically the goal and how the real win is finding the right balance between an all-in-one platform and a maze of point solutions. Matthew shares how his team sets a clear vision, then makes it actionable with guiding principles that serve as a North Star when leaders disagree. From there, we get specific about what to document in your HR technology roadmap: a clear inventory of vendors and capabilities, centralized visibility into spend, an ecosystem map that reveals overlap, and a long-range plan built around subscription renewals so you do not accidentally box yourself into bad timing.

If RFPs have ever felt like a procurement checkbox exercise, you will like this part. We talk about owning the process inside HR, partnering effectively with procurement and IT security, and writing capability-based requirements that invite better vendor responses without creating a 900-item monster. We also cover how to build an HR tech business case and ROI story that resonates with executives by tying benefits to what matters most right now: cost savings, reduced complexity, employee experience, better analytics, and risk control. Plus, Matthew shares how market research resources and even generative AI tools like Microsoft Copilot can help validate a shortlist faster.

If you want to stop being a passenger in HRIS and HR tech decisions, listen, subscribe, share this with your HR leadership team, and leave a review so more HR pros can find the show.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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For decades, careers have been framed as a linear path, one that builds, peaks, and then winds down. But what if that model no longer reflects how we live and work today?

In this episode of The Next Chapter, Pauline James, CEO of Anchor HR, speaks with Dr. Suzanne Cook, a Canadian social gerontologist and adult educator whose research is reshaping how we understand later-life careers. At the heart of the conversation is her concept of “redirection”, a stage where individuals transition into new, meaningful work in the second half of life rather than stepping away from it entirely.

Drawing on her research and real-world insights, Dr. Cook explains how people are navigating this shift, often independently, seeking both purpose and income. While some are driven by a desire for fulfillment, others continue working out of financial necessity, revealing a complex and evolving picture of today’s workforce.

The discussion also surfaces the realities behind these transitions. Redirection is rarely quick or straightforward; it can take months or even years, requiring resilience, new skills, and significant personal investment. At the same time, systemic challenges, particularly ageism, continue to limit opportunities for experienced workers, highlighting the need for organizations to rethink how they attract, support, and retain talent across all career stages.

In this episode, you’ll learn:

• What “redirection” means and why it matters now more than ever
• How later-life career transitions are changing traditional career models
• The key challenges individuals face when reinventing their work
• Why ageism remains a critical barrier and how to address it
• How organizations can better engage and support experienced talent

Whether you’re an HR leader, people manager, or simply reflecting on your own next chapter, this episode will challenge assumptions and open new ways of thinking about work and life at every stage.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode of the HRchat Podcast, host Bill Banham is joined by Ingo Piroth, Chief Revenue Officer at Emapta Global, a leader in building high-performing global teams for some of the world’s fastest-growing companies.

Listen as they explore how outsourcing and offshore teams are evolving into a strategic lever for workforce transformation.

With over 30 years of experience across global technology, outsourcing, and digital transformation, Ingo shares what organizations must get right to build high-performing distributed teams that go beyond cost savings and drive real business impact.

Together, they unpack a practical 90-day blueprint for launching offshore teams successfully—covering clarity of roles, workflow design, and leadership alignment. The conversation also explores how culture is built across borders, why governance matters more than ever, and how AI is reshaping outsourcing from labor arbitrage to capability arbitrage.

If you're scaling globally, rethinking workforce strategy, or exploring outsourcing in 2025 and beyond, this episode offers actionable insights to help you avoid common pitfalls and build sustainable, high-performing teams.

Key Topics Covered:

• Workforce transformation through outsourcing and offshore teams
• The critical first 90 days when building global teams
• Designing clear roles, expectations, and workflows
• Why “minimum viable workflows” outperform perfection
• Embedding leadership to build trust across locations
• Creating culture through rituals, relationships, and recognition
• Structuring teams for agility through standardization
• What to demand from outsourcing partners beyond cost savings
• AI’s role in shifting outsourcing to capability arbitrage
• Managing compliance, risk, and privacy across international markets
• Aligning HR, finance, operations, and delivery teams
• Leadership skills for managing distributed, outcome-based teams

About the Guest

Ingo Piroth has held senior leadership roles at global organizations including IBM, SAP, AT&T, and Cognizant Softvision. He brings deep expertise in helping organizations scale through global talent strategies and operational transformation.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Hiring used to be about looking shinier than the competition. Now that AI can polish any resume to perfection, the real work is separating signal from noise—and telling the truth about what it takes to thrive. In this episode, Bill Banham sits down with Bryan Adams, CEO and founder of Happydance, to unpack why employer branding is key to business strategy, why “friction by design” beats mindless speed, and how culture can be measured and used as a competitive advantage.

Bill and Bryan talk through the new landscape: soaring application volumes, keyword-perfect CVs, and the growing need to qualify rather than simply attract. Bryan shares how his team built focused tools—job matching, a smart employer brand manager, and a culture compass—to help candidates self-select and help recruiters spend time where it matters. Instead of showcasing 1,200 roles, the experience narrows choices to the few that match mindset, behaviors, and real capability needs. The outcome is fewer mismatches, faster clarity, and a candidate journey that respects everyone’s time.

We also explore how DEI has evolved from a label to embedded practice through authentic storytelling and social proof. By elevating employee voices and openly stating the “give and get” of work, companies help people make better decisions before they apply. That honesty can feel bold, but it reduces churn and strengthens teams that already operate in high-change environments. Along the way, Bryan offers a candid 2026 outlook, practical guardrails for AI-era hiring, and a vision for employer brand that finally earns its seat at the C-suite table.

If you’re ready to move from volume to value, design smarter hiring steps, and sell the truth without the hype, this conversation is your playbook. Subscribe, share with a colleague, and leave a quick review telling us your favorite tactic for improving fit.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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AI is no longer a future concept—it’s embedded in day-to-day HR operations. But with adoption comes pressure: to prove ROI, manage new risks, and rethink workforce strategies.

In this episode of the HRchat Podcast, Bill Banham speaks with Craig McCoy, Chair of the HR Connection Group and a trusted advisor to boards and C-suite leaders across the UK. With leadership experience at Sky, BT, BUPA, and The Crown Estate, Craig brings a front-row view into what senior HR leaders are really discussing behind closed doors.

Together, they unpack the realities of AI in HR, from automation wins to unexpected workload increases, and explore how shifting employment laws and economic pressures are reshaping workforce planning.

They also tackle one of the biggest emerging challenges: what happens to entry-level roles when AI begins to replace the work that traditionally starts careers?

Key Topics Covered:

• AI in HR: From hype to real-world deployment
• Proving ROI on AI investments
• Automation vs. new workload: the hidden trade-off
• Employees using AI for grievances and complaints
• UK Employment Rights Act: risks and implications
• Rising employment costs and cautious hiring strategies
• Strategic workforce planning and skills prioritisation
• Recruitment challenges in a volatile labour market
• The growing threat to entry-level roles
• Apprenticeships, work experience, and future talent pipelines

Why This Episode Matters:
HR leaders are navigating a perfect storm of AI disruption, regulatory change, and economic pressure. This conversation offers grounded insights into what’s working, what’s not, and what needs urgent attention.

About Craig McCoy:
Craig is Chair of the HR Connection Group and London HR Connection, a thriving community of senior HR professionals across the UK. A former Chief People Officer and experienced NED, Craig has held leadership roles at organisations including Sky, BT, BUPA, and The Crown Estate.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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The future of work isn’t about trends - it’s about design.

From the Cpl studio in Dublin, Bill Banham sits down with Barry Winkless, Head of the Future of Work Institute at Cpl and author of Future Work World, to explore what’s really changing in work, HR, and leadership - and what organizations need to do next.

Barry shares a practical framework for understanding the future of work through three core lenses: "Workplace, Workforce, and Worktasks". Together, they unpack how HR leaders can move beyond policies and become designers of better organizations, stronger employee value propositions, and more compelling talent destinations.

You’ll also hear insights on:

• The real drivers of employee retention and engagement
• Why leadership teams often misread what talent actually wants
• Flexible work, hybrid work, and the presence vs performance debate
• AI in HR and the workplace: human replacement vs human augmentation
• Building future-ready organizations with human-centered design
• The rise of cooperative leadership and shared accountability
• Using storytelling and “future objects” to improve strategic decisions

If you’re an HR leader, talent strategist, or business executive navigating AI, hybrid work, and workforce transformation, this episode offers a clear and actionable perspective on designing the future of work.

Connect with Barry: https://www.linkedin.com/in/barry-winkless-7357094/

Check out Barry's new book: https://www.amazon.com/Future-Work-World-Leaders-Destinations/dp/1394349378

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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What does it take to scale technology without leaving your people behind? Bill Banham sits down with Valerie Capers Workman - CHRO at Empower Pharmacy and author of Quantum Progression - to unpack the real playbook for building an AI-enabled workforce that is faster, fairer, and future-ready.

Valerie makes a clear case: human AI collaboration works when employees know exactly what to use and why it matters. Vague tool choices and unspoken fears, says Valerie, stall adoption and deepen inequity. She lays out how HR can design mandatory learning that raises the floor, surfaces slow adopters, and creates a shared language around safety, compliance, and culture. From regulated pharma to fast-moving tech, the goal is the same—pair people and systems so trust, speed, and quality rise together.

We also challenge conventional views of the CHRO role. Valerie argues the seat is now a tech role, not at the expense of empathy, but in service of scalable systems and competitive advantage. She explains how to partner with CIOs, teach search firms to screen for AI-capable executives, and rewrite job descriptions around AI fluency. When headcount requests come in, the first questions become: what can AI do, what can’t it do, and how do we decide that mix responsibly? Her lessons from hypergrowth translate into today’s AI-first workforce planning.

On careers, Valerie champions “quantum leaps” over ladders. Identify your core strengths—communication, analytics, strategy, people—and apply them across domains, using AI to compress the time it takes to learn industry context. She spotlights two urgent skills for leaders: data fluency and prompt engineering. Build comfort with the metrics your C-suite needs, and craft rich prompts that turn AI into a true thinking partner. Use multiple models—Claude, ChatGPT, Gemini, Grok—to triangulate insights and raise decision quality.

Ready to lead with clarity instead of fear? Follow along for practical tactics, candid stories, and a roadmap to make your team—and your career—10x more resilient. If this conversation helped you think differently, subscribe, share with a colleague, and leave a review so others can find the show.

Follow and connect with Valerie: https://www.linkedin.com/in/valerieworkman/

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The ground keeps shifting under every org chart, and AI is speeding up the tempo. We sit down with Tom McCarty, CEO of OrgChart, to map a practical path to an AI-ready organization that doesn’t lose sight of people. Tom has helped thousands of companies redesign during M&A, hypergrowth, and downturns, and he shares why most reorgs fail before they start: leaders don’t have a single, live view of their workforce. If your headcount model lives in a dusty spreadsheet, you’re guessing, not planning.

We dig into the steady state of uncertainty that now defines workforce planning and how to build credible what-if scenarios. Tom breaks down the data foundation—connecting HRIS, ATS, LMS, performance systems, and acquisitions into one trusted source—so you can see roles, skills, critical talent, and team dependencies in real time. From there, we explore where AI agents fit in the org chart, how to design for complementarity rather than replacement, and why judgment and empathy still decide the final call. Visualizing teams with real people, not just cells, helps leaders avoid costly mistakes like cutting the quiet expert who holds a process together.

Trust is the next frontier. Tom lays out a clear approach to data security, access controls, and staged AI adoption that protects sensitive information while unlocking speed. We also tackle HR–finance collaboration: how bottom-line targets become brittle when handed off in silos, and how cross-functional planning aligns goals over one, two, and three years. Communication emerges as the underrated superpower—free HR from data chasing so they can orchestrate the trade-offs, sequence change, and tell a story people can follow.

If you’re a CHRO or people leader standing at the starting line of AI-enabled org design, Tom’s first move is decisive: get an accurate current-state view before buying tools. From there, let AI be the copilot that surfaces options while your leaders make the calls. Enjoy the conversation, then subscribe, share with a colleague making 2026 plans, and leave a quick review to help others find the show.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Your brain doesn’t “age out” of growth. With Dr. David Rock of the Neuroleadership Institute, Pauline James unpacks the science showing why learning capacity stays strong well into our later years and how motivation, novelty, and meaningful challenge keep cognition sharp. We share the practical moves that help senior talent thrive: mentoring that activates reward networks, reverse mentoring that speeds up tech fluency, and role design that pairs purpose with autonomy so wisdom spreads across the organization.

We also tackle the AI inflection point. David lays out why knowledge capture through expert models can enhance onboarding and decision quality, yet still needs human judgment to assess context and risk. Think of AI like early cars: powerful, fast, and dangerous without rules. Used well, AI becomes a thinking partner that stretches ideas and sparks insights; used poorly, it flattens memory and voice. We dig into three habits—humility, flexibility, vigilance—that keep you creative and accurate while scaling your impact.

If you’re considering a pivot or planning for retirement, the SCARF model (Status, Certainty, Autonomy, Relatedness, Fairness) offers a map to reduce threat and add buffers long before a big change. Build multiple social networks, choose ways to give back that keep you in novel situations, and design mentoring or teaching roles that feel consequential. Leaders can help by creating formal coaching systems, giving rich context for projects, and encouraging people to cultivate status and relationships a year or more ahead of transitions.

We close with resources to go deeper—Your Brain at Work, askNiles.ai, and NLI programs—and a reminder that later-career work can be the most fulfilling chapter yet. Subscribe, share with a colleague who needs a nudge, and leave a review with one insight you’re taking into your next chapter.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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What if most workplace well-being initiatives miss the real issue—not how people feel at work, but how the job itself is designed?

In this episode of the HRchat Podcast, host Bill Banham is joined by Carol Atkinson, Professor of Human Resource Management at Manchester Metropolitan University, to rethink what “good work” actually looks like in practice. Beyond pay and benefits, Carol argues that dignity, voice, stability, and meaning must be built into roles from the ground up.

Drawing on research across adult social care, SMEs, and gender equity, Carol explains why transactional basics (fair pay, predictable hours) must be paired with the relational experience of work—and why free fruit and yoga apps won’t fix excessive workloads or chaotic schedules.

We explore how learning labs bring academics, policymakers, and practitioners together to co-design solutions that actually get used, including conflict-management tools developed during COVID. The conversation also tackles job security in an AI-shaped labour market, zero-hours instability, the structural drivers behind the medical gender pay gap, and what practical menopause support really looks like day to day.

If you care about HR strategy, job quality, employee voice, and the future of work, this episode offers a clear roadmap: design better jobs, raise the floor through smart policy, and listen to the people doing the work.

In this episode, we cover:
• What “good work” really means beyond perks
• Transactional vs relational elements of job quality
• Why job design is the foundation of well-being
• AI, insecurity, and the limits of job tenure
• Zero-hours contracts and the hidden costs of churn
• Employability through learning, skills, and confidence
• Learning labs and research-to-practice impact
• COVID-era conflict-management interventions
• Structural drivers of gender pay gaps in healthcare
• Practical and cultural menopause support at work

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode of the HRchat Podcast, host Bill Banham is joined by Perry Timms, author of Transformational HR and founder of PTHR, to explore how HR leaders can design for constant change rather than react to it.

Together, they unpack Perry’s updated HR operating model — one built on product thinking, systems design, and behavioural science. You’ll hear how HR teams can treat services as evolving products, hire for learning speed, and design employee experiences that adapt without burning people out.

The conversation spans real-world adoption stories from charities, construction, and hospitality, showing how different sectors interpret the same principles to fit their realities. Perry also introduces the idea of the polymorphic organisation — many forms working in sync — balancing governance where it’s needed with fluid networks where innovation thrives.

Looking ahead to 2026, we tackle the AI question head-on. Instead of chasing shaky ROI promises, Perry proposes a sharper metric: return on usefulness. Measure time returned to people, clarity of decisions, speed of work, and the quality of human conversations that actually move the needle.

We close with a leadership challenge: become incubators. Create the conditions for safe experiments, rapid learning, and scalable success.

If you care about resilient teams, smarter HR design, and making technology serve people — not the other way around — this episode is for you.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Careers don’t peak and fade—they evolve.

In this episode of the HRchat Podcast, host Pauline James is joined by Dr. Ben Zweig, economist, data scientist, and CEO of Revelio Labs, to unpack what AI, remote work, and risk-off hiring really mean for later-career professionals.

The data-driven headline may surprise you: while AI exposure is dampening demand for junior roles, experienced roles remain largely untouched. Ben explains why this shift reflects a deeper transition—from task execution to orchestration—where coordination, prioritization, and cross-functional judgment become the most valuable skills in the economy.

Together, Pauline and Ben explore the difference between procedural organizations that automate easily and adaptable environments where roles evolve continuously. They discuss practical strategies like job crafting, choosing leaders who encourage experimentation, and navigating the loyalty tax without drifting into stagnation. The conversation also covers remote work’s “suburban advantage,” lower job mobility in risk-off markets, and why experience is increasingly rewarded when employers prioritize near-term delivery.

Ben also previews his new book, Job Architecture: Building a Language for Workforce Intelligence, showing how better job taxonomies and LLMs can bring clarity, speed, and fairness to people decisions.

If you’re thinking about your next career chapter—or advising others through change—this episode offers a clear, data-backed roadmap.

Key topics include:

• Why AI is cooling entry-level hiring but sparing experienced roles
• Adaptable vs. procedural organizations
• Orchestration as a core human advantage
• Job crafting as a hedge against stagnation
• The loyalty tax and mid-career earnings trade-offs
• Remote work trends and later-career opportunity
• Using job architecture and LLMs to structure skills and roles

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode of the HRchat Podcast, Bill Banham is joined by future of work strategist Danny Stacy to unpack the growing disconnect between what employees now expect from work - flexibility, trust, and purpose — and the legacy systems many organisations still rely on.

The result of that gap? Disengagement, burnout, and quiet opting out.

Danny argues that the fix doesn’t start with perks or platforms, but with clarity. Leaders must define what “good work” looks like today, decide how AI-driven productivity gains will be shared, and equip managers to lead with empathy and accountability.

We also explore how hiring has changed. Even in slower markets, candidates are more selective, prioritising culture, adaptability, and long-term fit over pedigree. Danny explains why skills and potential now matter more than traditional credentials — and how to assess for capability without undermining fairness.

Looking ahead to AI in 2026, we challenge the idea that it’s simply a tech rollout. AI is a leadership decision. That means setting clear privacy guardrails, training middle managers to coach realistic use, and answering the question employees are already asking: who keeps the time AI saves?

We also get practical about well-being. Perks don’t fix broken work design. Real well-being shows up in workload, role clarity, trust, and manager quality. Danny shares the leadership behaviour that shifts culture fastest — empathy with accountability — and why moments of pressure reveal what organisational values are really worth.

We close with one actionable move to future-proof your talent strategy: write and share your people principles before buying the next shiny tool, then align hiring, development, and performance to those commitments.

In this episode, we cover:

• The gap between new employee expectations and old systems
• Why hiring now favours skills, adaptability, and long-term fit
• AI as a people decision — with clear value sharing
• Manager readiness and practical AI enablement
• Well-being as an operating model, not a perk
• Empathy with accountability as the leadership edge
• One action to future-proof talent strategy this year

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What if the fastest way to modernise HR isn’t ripping out systems or buying another mega-platform but connecting what you already have in a smarter way?

In this episode of the HRchat Podcast, Bill Banham sits down with James Davies, CEO of Kinetic Data, to explore how an agility layer can transform fragmented HR and enterprise processes into simple, human-centred workflows employees actually use.

James shares his journey from help desk technician to leading a platform trusted by the U.S. Department of Defense and Fortune 2000 organisations. Along the way, he explains why so many HR and digital transformation programmes stall in “upgrade purgatory”—and how starting with user experience, not technology, creates faster change, safer upgrades, and better adoption.

We explore how orchestration across HRIS, ITSM, ERP, and identity systems enables a single front door for employee requests—everything from access and time off to kudos and performance reviews—without adding platform bloat.

The conversation also dives into compliance in highly regulated environments. James explains how reading policy (instead of blindly following tradition) unlocks digitisation without weakening controls, enabling smarter renewals, integrated training records, and smoother first-day experiences.

Inside Kinetic Data, James outlines a four-pillar operating model—Growth, Product, Success, and Operations—and reflects on servant leadership, empathy built through doing the work, and how intentional culture has kept employee turnover close to zero.

If you’re wrestling with complex systems, slow upgrades, or HR processes that push employees back to manual work, this episode offers a practical blueprint for reducing friction, freeing up budget for innovation, and building durable software that works under pressure—with a memorable Toyota Land Cruiser analogy along the way.

Key topics include:

• Help desk roots and a service-first mindset
• Why modernisation is about coordination, not more tools
• The agility layer across HRIS, ITSM, ERP, and identity
• Designing employee experience before system architecture
• Compliance lessons from DoD and federal environments
• Reducing maintenance to fund innovation
• Servant leadership, introversion, and near-zero turnover
• Building “Land Cruiser” software that just works

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What if mental fitness sat on your calendar like any other business priority? We sit down with Ryan Komori, founder and CEO of Savor Lining, to map a practical path from good intentions to real behavior change at work. Ryan shares a raw account of his own burnout and recovery, then lays out a system that helps teams build skills before crises hit: anonymous, therapist-led classes scheduled during the workday and Mental Health First Aid training that turns bystanders into effective supporters.

We dig into the activation gap—the space between knowing you should care for your mind and actually taking action. HR leaders often promote EAPs and teletherapy, but busy calendars, stigma, and decision fatigue keep usage low. Ryan explains how organizational activation removes friction: a simple, optional calendar invite with no registration, no cameras, and clear guardrails creates psychological safety and drives participation. The focus shifts from treatment to training, with practical tools like grounding, boundary-setting, assertive communication, and mindfulness that employees can apply under stress.

For executives still asking about ROI, we explore concrete signals: fewer leaves tied to mental strain, earlier referrals to care, better benefit utilization, and a shared language that reduces conflict and improves performance. We also cover what’s hardest about Mental Health First Aid—encouraging professional help—and why repeated practice in a safe setting builds the confidence to have tough conversations that can change outcomes. Along the way, we highlight “golden feedback,” a simple rule for day-to-day empathy that strengthens trust across teams.

If you lead people, manage culture, or simply want a healthier way to work, this conversation offers a blueprint: treat mental fitness like training, not a taboo. Ready to try it with your team? We’re sharing a free pilot therapist-led class for groups of 50+. Email pilot at savorlining.com, then subscribe, rate, and share to help more leaders close the activation gap.

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Benefits have become the make-or-break factor in how people choose employers, stay engaged, and perform at their best. We sit down with Neil Ryland, CRO at Benifex, to unpack the Big Benefits Report 2025–2026 and translate its findings into practical plays HR teams can run now. From measuring ROI to closing the “value void,” this conversation maps the shift from perks to performance.

We dig into why benefits surged in importance post-pandemic and how economic pressure, caregiving demands, and strained health systems put real support front and center. Neil explains how organizations are moving beyond compliance to strategy—using technology to simplify enrollment, improve access, and generate the data leaders need. When adoption is high and the experience is intuitive, HR can correlate benefits with engagement, sick days, claims, and attrition, proving impact and guiding smarter investments. We also cover sector contrasts—why tech, energy, and finance often see outsized gains—and how total reward visibility helps counter external offers without knee-jerk pay hikes.

Annual enrollment alone no longer cuts it. We explore always-on education keyed to life events, personalization without complexity, and mobile-first delivery for deskless workforces. Real examples—from life-moment campaigns to holiday trading and healthcare clarity—show how the right message at the right time boosts utilization and retention. Neil closes with two priorities for 2026: make benefits a living expression of your EVP and bring benefits data into strategic workforce decisions. If you’re ready to turn benefits into culture you can feel and outcomes you can measure, this one’s for you.

Enjoyed the conversation? Follow and subscribe, share with your HR team, and leave a quick review to help others discover the show.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Want a clear view of where HR in Ireland is heading and how to prepare your team for what’s next? Bill Banham sits down with Alison Hodgson, Market Director at CIPD Ireland, to map the practical priorities that will define people leadership in 2026: target operating models tuned to strategy, a smarter approach to productivity in hybrid work, cultures that enable creativity, and talent systems built on lifelong learning.

Alison shares why operating models belong at the top of every HR agenda, walking through how structure, role design, skills, and workflows must link to the “book of work.” We dive into the messy middle of performance and productivity, where outcomes matter more than presenteeism and thoughtful in-person moments can supercharge collaboration. We also dig into Ireland’s unique context—an agile, open economy balancing flexible work with rising commute costs—and how that shapes retention, skills development, and the everyday realities of leading teams.

A major focus is capability building beyond HR. With a vast population of non-HR people managers in SMEs, CIPD’s group affiliate access and AI-powered resource hub equip managers with templates, playbooks, and just-in-time guidance for performance reviews, tough conversations, and change. We spotlight the Feb 13th CIPD HR Awards in Ireland, where standout entries demonstrate data-driven baselines, measurable impact, and sustained outcomes—and note the streamlined pathway to the global People Management Awards. Plus, we preview the April conference on people, purpose, and performance, featuring case studies, international voices, and practical tools you can put to work.

If you care about building resilient teams, narrowing skills gaps, and turning culture into a real performance advantage, you’ll find tactics and examples you can use today. Subscribe, share with your HR peers, and leave a review with your biggest takeaway—what’s your top HR priority for 2026?

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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The hidden cost of untreated menopause in the workplace isn’t just personal discomfort—it’s lost productivity, stalled careers, and organisations quietly losing experienced talent.

In this episode of the HRchat Podcast, host Pauline James sits down with Dr Woganee Filate, respirologist, sleep medicine physician, and co-founder of Loom Women’s Health, to unpack how menopause directly affects performance, retention, and workplace culture.

As many as 1 in 10 women leave the workforce due to unmanaged menopausal symptoms, including brain fog, hot flashes, heavy bleeding, mood changes, and chronic sleep disruption—often at the peak of their careers. Dr Filate explains why menopause is a workplace issue, not a private health matter, and why silence costs employers far more than support ever will.

This conversation bridges medicine and management, covering:

• The real workplace impact and economic cost of untreated menopause
• The most disruptive menopausal symptoms at work—and why they matter
• Evidence-based treatments, including hormone and non-hormonal options
• Sleep, mental health, and lifestyle strategies that restore focus and performance
• Low-cost workplace accommodations employers can implement quickly
• How education, formal menopause policies, and internal champions reduce stigma
• Safer disclosure paths and better support for midlife women at work
• Why menopause care is a long-term performance and retention strategy

Dr Filate also shares her own mid-career pivot into entrepreneurship, challenging outdated ideas about career peaks and reminding leaders that purpose, flexibility, and support are powerful retention tools.

If you lead people, manage benefits, or care about inclusion, wellbeing, and keeping experienced talent thriving through every stage of life, this episode provides practical insights and clear first steps.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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What if the biggest AI disruption isn’t at the entry level, but right in the middle of your org chart? Bill Banham sits down with Brian Kropp, VP of Global Insights at Heidrick and Struggles, to explore why the winners are treating AI as a people and change problem, not a tech project—and how that shift rewrites HR’s mandate.

We start with speed. Startups jump from idea to pilot in 30 days; large enterprises often take 270. Training alone won’t fix that gap. Brian lays out a concrete path: give teams specific tasks and roles to experiment with, shrink approvals, and track learning as a real return. He makes a sharp case for “R before ROI,” arguing that early value shows up as capability, not neat cost savings, and that CHROs should design experiments that surface where returns exist before scaling investment.

Then we tackle the middle manager shakeup. Scheduling, approvals, status updates, and first-line coaching are ripe for automation or AI agents. That could remove 30 to 50 percent of a manager’s workload, forcing a choice: fewer managers or a redesigned role focused on judgment, sensemaking, escalation, and culture. Brian Kropp warns that without a plan, finance will default to cuts that hurt long-term capacity. He also maps where job evolution is most visible—from call centers and finance ops to diagnostic work—and why liberal arts and market insight skills may surge as tech meets cultural change to create breakthrough opportunities.

The conversation closes with two pivotal moves: setting an explicit formula to split AI savings between margin and reinvestment in people, and standing up a new role—VP of AI Workforce Transformation. This team would own task design for automation vs augmentation, agent selection and “performance management,” and the operating system for fast, safe experimentation at scale. If you’re a CHRO, HR leader, or curious operator, this is a pragmatic playbook for turning demos into durable advantage.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In a tight labour market, employers can’t afford slow, unclear hiring - yet moving fast without fairness creates risk, bias, and damage to your employer brand.

In this episode of the HRchat Podcast, Bill Banham welcomes Stuart Potter, Senior Lecturer at Anglia Ruskin University and contributor to digital skills initiatives supporting SMEs, to explore the real-world use of AI, automation, and employer branding in modern hiring.

Ahead of the Peterborough AI Summit at ARU, Stuart shares where AI can genuinely add value in HR and recruiting - such as screening support, scheduling, assessments, and candidate communication - and where human judgement must remain in charge. Stuart also shares simple, practical guardrails for ethical AI: disclose AI use, keep people as final decision-makers, and audit outcomes for bias.

We also discuss how automation is reshaping early career pathways, what graduates need to prove now that entry-level “busywork” is disappearing, and how employers can attract emerging talent by showcasing mentorship, growth, and meaningful work.

If you want a smarter, fairer hiring strategy that strengthens trust and improves conversion, this episode delivers a step-by-step blueprint—including a 90-day employer branding action plan you can start immediately.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Is mid or late career really a slow fade — or could it be a powerful new beginning?

In the first HRchat episode of 2026, host Pauline James is joined by career development pioneer Gillian Johnston to challenge outdated ideas about career progression, age, and value at work.

Drawing on nearly five decades shaping career standards and programmes in Canada and internationally, Gillian reframes work beyond the traditional career ladder. Together, Pauline and Gillian explore how agency, curiosity, and calculated risk can help professionals navigate uncertainty, reinvention, and leadership in multigenerational workplaces.

The conversation tackles ageism head-on, including Gillian’s personal experience of bias and how returning to the classroom rebuilt her confidence and sense of efficacy. For leaders, this episode offers practical guidance on designing better career conversations — asking open questions, avoiding assumptions about older workers, and co-creating growth paths aligned to both individual strengths and business needs.

You’ll also hear actionable ideas on:

• Moving from linear careers to flexible pathways
• Valuing later-career talent beyond mentoring roles
• Building belonging, visibility, and stretch opportunities
• Rewirement vs. retirement and identity beyond job titles
• Practical steps for stalled careers, experimentation, and signaling interest

If you’re feeling stuck, undervalued, or unsure what comes next — or if you lead teams across generations — this episode offers a hopeful, practical roadmap for renewed purpose and performance at work.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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With the support of Personio, we’re bringing Disrupt back to Dublin with a format built for action: five-minute lightning talks, auto-advancing slides, and zero fluff.

After years of webinars and multitasking, Dublin gets a night where ideas hit hard, conversations move fast, and the network you build matters.

Ahead of the festive break, Bill Banham sat down with Disrupt Dublin co-organizer Ben Geoghegan to unpack why now is the right moment to relaunch, what makes the format so effective, and how a curated mix of voices can shift the future of work. We spotlight an early lineup featuring leaders from Google, Irish Rail, and Mazars; a chartered psychologist from the Royal College of Surgeons; and founders pushing new recruiting tech. Each speaker brings one tight message and one practical move you can test - no drawn-out slides, no corporate spin, just clear ideas with real outcomes.

We also dig into why the crowd is the secret sauce. Senior HR execs, consultants, operators, and technologists share the floor, cross-pollinating approaches to AI, learning design, leadership, culture, well-being, and hiring. That diversity turns quick talks into immediate experiments: pilots you can run with your team, metrics worth tracking, and conversation starters for your leadership table. Expect energy, focus, and dozens of new connections by the time the Personio-hosted event wraps at 8:30.

If you care about building better workplaces in 2026, this preview delivers the what, the why, and the how. Hit play to hear the format breakdown, the themes to watch, and the speakers to meet. Enjoy the show, then subscribe, share with a colleague, and leave a quick review so more HR pros and people leaders can find us.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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What if the biggest disruption to work isn’t AI, automation, or hybrid models—but a 100-year-old idea about when careers are supposed to peak and decline?

In episode 868, Pauline James speaks with Lisa Taylor, CEO of Challenge Factory, about why traditional career models are fundamentally broken in a world where many people will live well into their 80s and beyond. Together, they unpack how outdated assumptions about age, productivity, and “career ladders” quietly undermine engagement, waste talent, and accelerate disengagement—especially in midlife.

Lisa explains how the concept of retirement at 65 was created for a very different era, why career conversations often disappear after age 49, and how manager bias—not performance—drives perceptions of declining productivity among experienced workers.

The conversation also explores the idea of the “talent escalator”—and what happens when senior leaders reach the top with nowhere meaningful left to go. Lisa shares what progressive organisations are doing differently: designing roles beyond the final rung, enabling intergenerational mentorship, and creating space for purpose, contribution, and renewal across longer working lives.

For individuals feeling stuck or ready to pivot, Lisa offers a practical alternative to the traditional CV-first approach—starting instead with purpose, strengths, values, and market relevance.

This is a must-listen for HR leaders, executives, and professionals rethinking careers, longevity, and the future of work.

Key Topics Covered

• Why retirement at 65 no longer makes sense in a world of 82+ year life expectancy
• Midlife as a distinct and valuable career stage—not a decline
• The role of manager bias in perceived productivity drops
• Why career development conversations often stop too early
• The “talent escalator” and how it jams at the top
• Intergenerational teams, mentorship, and cultural ambassadorship
• Why engaging older workers can reduce youth unemployment
• A scientific, hypothesis-driven approach to talent strategy
• Rethinking career pivots, entrepreneurship, and longer working lives

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In this episode, Bill Banham sits down with Jennifer McClure, founder of DisruptHR, to explore how HR leaders can turn people strategy into measurable business results, build credible investment cases, and lead in an era where AI is reshaping work faster than plans can keep up.

We start by tackling one of HR’s toughest barriers: resistance. Why do leaders shy away from quantifying problems, modeling outcomes, and tying people initiatives directly to business strategy? Jennifer shares a practical, trust-building approach to business cases—define the pain or opportunity, run the numbers, make predictions, and commit to measurement.

From there, we look at HR’s historical roots in welfare and regulation to understand why some processes still lag today—and how to disrupt what no longer serves the organization. Think fewer blanket policies, more targeted solutions, and an uncompromising focus on value.

The conversation widens to DisruptHR’s global impact—170+ licensed cities and more than 10,000 lightning talks—and why its simple format continues to surface powerful ideas across cultures. We also dig into AI’s accelerating influence on work, the shift from a scarcity of people to a scarcity of skills, and why upskilling and reskilling must be tied directly to evolving roles.

Jennifer also reframes personal branding for HR leaders as career management: share what you’re learning, cite credible sources, invite debate, and build trust through consistent, useful contributions.

We close with some straight talk on manager training: attendance is not impact. Start with outcomes, measure behavior change, and require application in the flow of work.

If you’re ready to move HR from compliance to catalyst—and help your organization thrive amid uncertainty—this episode offers clear, practical steps you can use today.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Forget the headlines predicting a “workerless workforce.” In this episode, host Bill Banham sits down with longtime cloud and SaaS analyst Phil Wainwright to cut through the hype and examine what AI agents really mean for HR, business leaders, and the people doing the work.

Phil argues that automation can be transformative—but calling software a “workforce” conceals the real challenges organisations face: governance, transparency, accountability, and change management. Together, we explore where AI agents will take hold first—help desks, admin-heavy workflows, repetitive processes—and why this shift places HR in a more strategic, cross-functional role.

Listeners will get practical guidance on:

• How to encode policy, ethics, and organisational values into systems so AI operates safely
• Specific risks in AI-driven recruiting and performance processes, from hidden bias to opaque decision paths
• The documentation, access rules, and audit trails needed to build trust
• How skills-based talent frameworks are reshaping hiring, development, and mobility
• Why adaptability, empathy, creativity, and problem solving are emerging as the defining skills of modern work

We also dig into early-career disruption, the evolution of knowledge work, and the rise of modular teams blending AI, contractors, and full-time staff—without dumping everyone into the gig economy.

If you’re leading HR or building teams, this episode offers a grounded roadmap for responsible AI adoption and resilient workforce design.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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The Future of Learning: Turning Training into Performance with Rob Rosenthal, President of Udemy Business

The ground is shifting under every team — and the biggest winners are the ones treating learning not as a checkbox, but as a performance system that fuels growth, agility, and innovation.

In this in-depth episode of the HRchat Podcast, host Bill Banham sits down with Rob Rosenthal, President of Udemy Business, to explore how learning and development is being redefined in an era shaped by AI, hybrid work, and rapid skills transformation.

Together, Bill and Rob unpack how AI, executive sponsorship, and measurable enablement can dramatically shorten ramp times, sharpen skills, and deliver business outcomes that leaders can trust. Rob shares what he’s seeing across industries and regions: a growing expectation for L&D to partner directly with technical teams to lead AI readiness while also proving ROI to the C-suite.

Listeners will discover a practical framework for building what Rob calls a “skills operating system” — one that starts with clear assessments and gap discovery, moves through curated learning paths, and lands on deliberate practice powered by AI. Rob explains how AI-based role play and virtual coaching can help new skills take hold faster, and how Udemy implemented this internally to reduce new-hire ramp time by 30% for account executives through structured enablement, not just new tools.

The conversation also explores what skills truly outlast the hype. Rob highlights the continued importance of communication, change management, resilience, and leadership, especially as automation accelerates and teams face constant reinvention.

Finally, Rob describes how private LLM integrations can deliver targeted, role-specific content at the exact moment of need — whether an engineer is debugging code or a manager is preparing for a tough conversation — turning learning from an occasional event into an everyday habit.

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Pressure is rising on DEI programs, but the smartest companies aren’t retreating—they’re getting clearer. In this episode, Bill Banham welcomes global inclusion expert Dean Delpeache back to the show to unpack the legal, cultural, and practical forces reshaping workplace equity and belonging. From U.S. executive orders to multinational ripple effects, Dean breaks down what’s actually changing inside organizations and what’s just media noise.

We explore a critical reframing: equity isn’t about engineering outcomes—it’s about ensuring access. Accommodations, transparent processes, and consistent selection criteria do more than satisfy compliance; they unlock performance. Dean details how teams can move away from identity quotas while still expanding the pipeline through intentional sourcing: partnerships with veteran groups, disability organizations, and community networks that widen opportunity without promising a numeric end state. The result is defensible, humane hiring that holds up under scrutiny.

One of the most inspiring threads is the rise of neurodiversity at work. We talk candidly about shedding stigma, normalizing accommodations, and redesigning interviews to assess real job skills. Dean shares simple, high-impact changes—like structured questions, work samples, and clearer expectations—that help candidates shine and help managers make better decisions. We also dig into how leaders can host courageous conversations about race, belonging, and systemic barriers, using ERGs and time-boxed dialogues to turn discomfort into progress.

We close with the data that ties it all together: belonging drives advocacy. When people feel included, they’re dramatically more likely to recommend their employer, fueling talent attraction more credibly than any ad spend. If you’re navigating DEI rollbacks, stakeholder pressure, or global alignment, this conversation offers a roadmap: document fairness, widen access, train inclusive leaders, and amplify belonging. If this resonates, subscribe, share with your team, and leave a review telling us what you’ll try first.

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Strategy isn’t a wishlist—it’s a series of tough choices about where to play and how to win. In this episode, economist, entrepreneur, and Strategic Value Creation author Rupert Morrison joins Bill Banham to break down why so many organisations confuse goals with strategy, and how to build a simple, practical system that links strategy to plans, KPIs, and boardroom decisions.

Rupert walks through the core steps: define your unique value factors, map the capabilities that power them, and capture the activity system on one page. Then make it real with a plan-on-a-page showing today’s metrics, five-year targets, and the critical initiatives across customer, revenue, operations, finance, and people.

We also cover how to test for defensible advantage—network effects, brand strength, cornered resources, process power—so your organisation is building something competitors can’t easily copy.

For leaders wrestling with reporting, Rupert explains why most board packs fail and introduces a clear “view from the bridge” approach: start with highlights, lowlights, key issues, and explicit recommendations, then support the narrative with data. He also lifts the lid on private equity portfolio reporting and how tracking against the investment thesis can sharpen focus in any organisation.

If you want to turn ambition into a genuine advantage, this episode is for you!

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Want a real-world look at how AI is reshaping work without the hype? Dr. Mary Hayes joins us to explore what employees actually feel about AI, why optimism varies across countries and roles, and how leaders can turn uncertainty into momentum through honest, practical communication. We dig into ADP Research findings that reveal a surprising truth: many executives admit they don’t yet know how AI will change their jobs, and that vulnerability can be the key to building trust when paired with clear use cases and feedback loops.

We break down where AI helps today—automating repetitive Q&A, speeding data analysis, and freeing people to handle nuanced conversations—and where it still falls short in creativity, common sense, and emotional intelligence. You’ll hear a simple framing that sticks: AI won’t necessarily replace you, but someone using AI might. The path forward is to make the technology a tool for every employee and to design learning experiences that meet people at different stages of their careers.

Dr. Hayes shares a practical blueprint for upskilling across three role types—knowledge workers, cycle workers, and skilled task workers—highlighting how each group perceives readiness and investment differently. We talk about bridging soft-skill gaps in communication and critical thinking, especially after years of disrupted education, and we offer ideas for peer coaching that pairs digital fluency with deep domain judgment. Expect concrete steps: start with focused pilots, publish what works, measure time saved and quality gains, and keep the conversation open so adoption feels collaborative, not imposed.

If you’re leading teams through AI change or figuring out where to begin, this conversation will help you craft transparent messages, pick high-value use cases, and build durable skills that machines can’t imitate. Listen, share with your team, and tell us: what’s the first workflow you’ll pilot with AI? Subscribe, leave a review, and join us at HRGazette.com for more research and episodes.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Strategy beats panic when work changes this fast. We sit down with Karla Eidem, North American Regional Managing Director at the Project Management Institute, to explore how HR can turn AI disruption into a springboard for skills, execution, and meaningful outcomes. From facts over fear to practical, lightweight tools, we walk through the moves that help teams adapt with less noise and more impact.

Karla breaks down the PMI Talent Triangle—power skills, ways of working, and business acumen—and shows why these capabilities now matter across every HR function. We dig into skills-based hiring, internal mobility, and creating early-career on-ramps when routine tasks are automated. If you’ve ever run a “meeting for everyone with no one accountable,” you’ll get immediate value from simple project tools like a team register, a sharp charter, and a clear cadence that turns ambition into action.

We also tackle the tough questions about AI: where it helps, where it can’t, and how HR should evaluate tools to truly capture value. Karla shares field stories, including leading a COVID-19 vaccine rollout, to illustrate how project management provides structure in ambiguity. Plus, we highlight insights from her SHRM session and extend an invitation to stay connected with PMI’s global community through year-round learning and networking, including the annual PMI Global Summit.

If you’re ready to shift from operations to strategic leadership, this conversation offers a practical playbook. Subscribe, share this episode with your team, and leave a review with the one skill you’re prioritizing next—we’ll feature our favorites in a future show.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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How much of your benefits budget actually helps people live and work better?

In this episode of the HRchat Podcast, host Bill Banham sits down with David Duckworth, Co-Founder and COO at Ben, to explore why so much global benefits spend gets wasted—and how a smarter, more human approach can turn perks into performance.

David draws on his background in payments, financial services, and HR tech to reframe benefits as what they really are: complex, recurring payments that deserve the same precision and transparency as payroll. That mindset, he argues, is key to building cleaner, simpler, and more impactful experiences for employees everywhere.

The conversation covers:

• The shift from work-life balance to work-life integration—and how policy design must evolve
• How Ben encourages real-time off and embeds wellbeing into daily workflows
• Why boldness and resilience define great hires and high-performing teams
• The mechanics of fixing a fragmented benefits ecosystem with AI, automation, and open architecture
• How to measure ROI in practical ways—through adoption, engagement, experience scores, and retention impact

We also preview Disrupt London 25.0, hosted at Ben on November 12, 2025, and discuss why bringing innovators together accelerates progress in employee experience and HR tech.

If you’re rethinking your benefits strategy or building the next generation of workplace experience, this conversation is your playbook.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Policy headwinds are rising, but the work still needs doing. In this episode of the HRchat Podcast, host Bill Banham sits down with Pavel Shynkarenko, founder of Mellow, to unpack the ripple effects of proposed H-1B and L-1 visa reforms—and a possible 25% outsourcing levy—on the global freelance and contractor economy.

Pavel has spent more than 20 years in financial and HR technology, building platforms that help freelancers access fair pay, benefits, and social protections on par with employees. He brings a pragmatic, data-informed view of how these policy changes could reshape the cost calculus for U.S. employers, HR leaders, and cross-border teams in 2025 and beyond.

Together, Bill and Pavel explore how tightening U.S. visa policies could unintentionally accelerate the shift toward remote-first and distributed workforces. When companies face rising administrative costs or talent shortages at home, they often turn to Employer of Record (EOR) and Contractor of Record (COR) models to stay compliant while continuing to access top talent worldwide. Pavel walks through the hidden math behind total landed cost—how everything from currency fluctuations to social contributions can alter hiring decisions—and why the real bottleneck isn’t policy, but supply: there simply aren’t enough local workers to replace the global freelance engine that powers innovation.

The conversation then turns to platform evolution. Legacy marketplaces once promised cheaper rates through mass competition, but that model no longer serves enterprise needs. Today, trust, verified track records, and long-term fit matter far more. Pavel explains how Mellow is redefining the space by using AI and behavioral data to connect companies with freelancers they’re statistically more likely to succeed with—based on shared networks, past project outcomes, and verified credentials. This AI-first approach also simplifies complex backend tasks such as KYC, tax, and payments across 100+ countries, giving HR teams one compliance-ready platform to manage their distributed workforce.

Bill and Pavel also compare U.S. protectionist trends with Europe’s fragmented response. Some countries, especially those with aging populations and shrinking workforces, may loosen immigration for high-skill talent, while others tighten entry. The result? A global balancing act where companies must blend onshore, nearshore, and offshore strategies

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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How can HR leaders use AI and data-driven insights to make work fairer, more engaging, and more efficient — without adding complexity or risk?

In this episode of the HRchat Podcast, host Bill Banham welcomes back Lindsay Clayborne, Chief of Staff at Cardata, the fully managed vehicle reimbursement partner helping companies modernize outdated car allowance programs with smarter, fairer, and IRS-compliant solutions.

Last time, Bill and Lindsay explored the basics of why a strong vehicle reimbursement program matters to both employees and employers. This time, they go a step further — looking at how HR and People leaders can use AI and automation to free up time, improve compliance, and empower teams to focus on the work that really matters.

Lindsay reflects on her own evolution into a Chief of Staff role, sharing how her lens has widened from people operations to company-wide clarity, planning, and performance. That experience shapes a broader conversation around how HR can leverage AI to streamline processes, make data actionable, and strengthen its voice in strategic business decisions.

Together, they explore:

• How AI reduces HR admin overload, freeing up time for judgment, coaching, and culture-building
• The evolution of vehicle reimbursement programs — from mileage tracking to integrated, automated systems that reveal valuable patterns
• Why data centralization and cross-system integration are key to eliminating friction and improving workforce insights
• How to design AI guardrails to ensure safe, ethical, and compliant adoption across teams
• The growing importance of curiosity, adaptability, and critical thinking in the age of AI

The conversation also tackles a challenge many HR teams face: fear of AI. Lindsay and Bill discuss practical ways to build trust and confidence — defining sensitive data by function, educating teams on safe use, and setting clear policies that encourage experimentation without risk.

Tune in for real-world insights on how HR can harness AI to boost fairness, retention, and impact — and become a smarter, more strategic business partner.

Learn more about Cardata: cardata.co

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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According to today's guest, most hires don’t fail because they can’t do the work, they fail because their mindset clashes with how the work gets done. In this HRchat episode, Bill Bnaham sits down with New York Times best‑selling author Mark Murphy, founder of Leadership IQ, to unpack why attitude, not technical skill, is the main reason good resumes turn into bad hires, and how to fix the interview process without adding complexity or bloat.

Mark breaks down the traps that sink interviews: stock questions that beg for canned responses, interviewers who talk too much, and prompts that accidentally coach candidates toward a “success story.” He offers a simple, repeatable structure: define the few core attitudes your team truly needs, ask targeted behavioral questions tied to those attitudes, then leave the question hanging so candidates reveal how they think under light pressure. We explore what humility looks like in real answers and why growth after mistakes is a universal green flag.

Mark also tackles a timely question: where does AI help, and where does it fall short? Automation already shines at scheduling and screening, but trained interviewers still catch evasive language, tense shifts, and non‑answers that slip past machine analysis. We compare in‑person and video formats, explain why asynchronous recordings reward scripts over substance, and show how to separate the assessment from the culture pitch so candidates still get a rich view of your team, values, and expectations.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode, guest hosts Pauline James and David Creelman welcome culture strategist and author Dr. Jessica Kriegel for a conversation on how leaders can use AI thoughtfully to enhance, not replace, the human side of work.

In this lively discussion, Jessica unpacks what’s really happening inside organizations as AI, culture, and change management collide. She explains why this is the “moment for change management,” how leaders can create experiences that shift employee perceptions, and why the illusion of control is the biggest barrier to transformation. Jessica also shares fascinating examples, from manufacturing firms using AI for data insight to companies experimenting with “culture-measuring” chatbots.

Key Themes

• How leaders can move beyond “the action trap” to shift employee perceptions through meaningful experiences
• Real-world AI use cases that reveal both opportunity and risk, from sales analytics to culture analytics
• The fine line between empowerment and surveillance in workplace technology
• Why “surrender” is the surprising secret to stronger leadership and sustainable change

Why HR Professionals Should Listen

For HR leaders navigating the dual revolutions of AI and culture, Jessica Kriegel offers a rare combination of candor, intelligence, and humor. She speaks the language of both strategy and humanity, reminding us that change doesn’t start with systems or data, but with what people believe.

Her upcoming book, her co-authored with Joe Terry, Surrender to Lead, which will be released in January 2026, expands on her insights. Jessica invites leaders to let go of the illusion of control and focus on what really drives results: their presence, mindset, and the ability to create meaningful experiences for employees which inspire alignment and action.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In April–June 2025, 948,000 young people aged 16–24 in the UK were classified as NEET, not in education, employment, or training. That’s 12.5% of the youth population, a worrying rise from the previous quarter and year.

In this episode, host Bill Banham sits down with Sam Squire, CEO of Inspire 2 Ignite CIC, to unpack what’s driving this crisis—and how a new generation of community leaders, educators, and employers are turning disconnection into opportunity.

Sam shares his journey from aspiring pro footballer to NEET to social impact CEO, and how that lived experience informs a practical blueprint built on psychological safety, real-world exposure, and data-driven youth engagement.

Tune in and discover:

From disengagement to ignition

• How Inspire 2 Ignite’s programmes transform potential into purpose through experiential learning, short-form work trials, and coaching.
• Why qualification filters and rigid job criteria shut out emerging talent—and how HR teams can rethink hiring to unlock hidden value.

Action for HR leaders and educators

• Removing barriers to early-career access.
• Building local ecosystems where education, employers, and youth services collaborate in real time.
• Measuring impact through lived outcomes, not just qualifications.

Bill and Sam also preview the November 6th Disrupt Milton Keynes, produced in partnership with Inspire 2 Ignite CIC and supported by Securitas UK, bringing HR, business, and education leaders together to co-create solutions to the NEET challenge.

Agenda highlights:

• Keynote by Julius Probst, European Labor Economist at Appcast
• Disrupt talks featuring Richard Page-Brown (NFU Mutual), Isi Ojobo (North Central London ICB), Kesiena Ogefere (Copieux Group), Rebecca Poxon (Pluxee UK), and more
• Interactive learning lab led by Sam Squire, exploring data, design, and social innovation in youth employment

Connect with Sam Squire: linkedin.com/in/sam-squire-43308619b

Learn more about Inspire 2 Ignite: inspire2ignite.co.uk

Sign up for Disrupt MK 2.0: eventbrite.ca/e/disrupt-mk-20-tickets-1292640716179

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Change doesn’t fail because people are stubborn; it fails because the rollout forgets how humans actually change. In this HRchat episode, Bill Banham sits down with Georgie Cooke, Learning and Change Strategist co-founder of Lima Delta, to unpack why so many transformations lose steam and how to design plans that stick.

From status quo bias and risk aversion to the quiet power of team norms, Georgie explains the psychology that shapes every initiative and shows how to turn insight into action.

Tune in to hear a clear breakdown of the Inspire, Train, Sustain framework and why sequence matters. Inspire builds urgency with a story that balances opportunity with the cost of staying the same. Train turns ideas into decisions through scenario-based practice and feedback that builds real capability. Sustain locks in new habits with aligned processes, incentives, communities of practice, and ongoing communication that respects the forgetting curve. We walk through a global engineering case study where leadership behavior shifted from vision on slides to norms in daily work—town halls and toolbox talks, a custom self-assessment, scenario learning, leadership labs, mentoring, and performance systems all pulling in the same direction.

Managers are the hinge that determines whether culture moves or snaps back. Georgie, a speaker at the November 12th Disrupt London summit, shares how to equip them as a distinct audience: early access, practical tools for local contexts, and clear expectations for the first 90 days.

Bill and Georgie also explore how to align company values with local realities, making the “why” personal to each team. If you’re leading HR, transformation, or people development, you’ll leave with concrete steps to diagnose resistance, tailor messages, and build environments where the right behavior is the easy behavior.

If this episode sparks ideas for your own rollout, follow along and share your biggest challenge. Subscribe for more conversations on change, leadership, and the future of work, and leave a quick review to help others find the show.

Connect with Georgie: linkedin.com/in/georgina-cooke-ld

Learn about Lima Delta: limadelta.com

Check out Lima Delta's Pathfinder workshop: limadelta.com/pathfinder

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Walter Sabrin takes us behind the scenes of one of the most remarkable growth stories in the HR industry. As Chief Talent Officer at Vensure Employer Solutions, he's orchestrated talent strategy through 94 acquisitions in just six years, transforming a company with modest beginnings into the world's largest private HR outsourcing firm.

The phrase "violent execution" might sound alarming, but as Walter explains, this term perfectly encapsulates the focused, competitive culture driving Vensure's explosive growth. This cultural alignment remains Walter's north star as he navigates talent acquisition across a global portfolio of brands, balancing aggressive scaling with consistent values.

Walter's journey from competitive tennis to talent leadership has profoundly shaped his approach to recruitment. The discipline, compartmentalization, and resilience developed on the court translate directly to talent acquisition challenges. "You're never as good as you are when you win a point and you're never as bad as you are when you lose a point," Walter shares, highlighting how this athletic mindset prevents the emotional rollercoaster many recruiters experience when deals succeed or fail.

Perhaps most fascinating is Vensure's near-shore hiring revolution. What began as 11 employees working from a house in Medellin, Colombia has exploded to 40,000 staff across 32 countries. This approach delivers approximately 65% savings on wages while dramatically expanding access to global talent. Walter candidly admits his transformation from American-centric thinking to recognizing the extraordinary capabilities of international talent when properly engaged and respected.

While embracing technological advances in recruitment, Walter makes a compelling case for the irreplaceable human element in hiring decisions. Despite the hype around AI and automation, he firmly believes that human intuition – the "gut feeling" that can't be replicated by algorithms – will remain essential to quality hiring.

Connect with Walter on LinkedIn or email him at waltersabrin@vensure.com to learn more about Vensure's approach to global talent acquisition and how their strategies might benefit your organization's growth journey.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode, Bill Banham sits down with Q Hamirani, Chief People Officer at HighLevel, one of the fastest-growing remote-first SaaS platforms serving agencies and consultants worldwide.

With 1,600+ employees spread across the globe and 1,000 new hires added in a single year, HighLevel’s meteoric rise demands a People strategy that can scale without losing its soul. As the company’s cultural architect, Q is at the helm of building a durable, people-first operating system that keeps teams aligned, inspired, and moving fast—no matter the time zone.

A trusted advisor to founders, boards, and accelerator programs like Techstars, Q blends startup grit with global operational experience and deep HR expertise. His leadership journey spans hypergrowth environments at Airbnb, Paper, and now HighLevel—giving him a front-row seat to how People leadership is evolving in the age of AI and distributed teams.

Inside this episode:

• Scaling Culture Like an Operating System: How HighLevel structures communication, decision-making, and goal-setting to keep 1,600+ employees rowing in the same direction.
• Remote Leadership Rituals: From all-hands forums to the monthly Founder’s Corner, Q shares the leadership touchpoints that anchor strategy across borders.
• Evolving the CPO Role: Why today’s Chief People Officer must blend innovation, business acumen, and cultural fluency to thrive in distributed, AI-enabled workplaces.
• Hiring for Mission Alignment: How values-based interviews and compelling onboarding narratives—like HighLevel’s “skateboard-to-Ferrari” story—help transmit founder intent to every new joiner.
• The Human Side of Hypergrowth: How creativity, music, and transcendental meditation help Q lead with empathy and resilience, and how parenthood shaped his leadership lens.

Whether you’re scaling a remote startup or professionalizing a late-stage rocket ship, this conversation is packed with tactical frameworks, cultural insights, and hard-won wisdom to help People leaders build lasting alignment at speed.

Connect with Q Hamirani on LinkedIn.

If you find this episode valuable, subscribe, share it with a colleague, and leave a quick review.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Change rarely fails because the software didn’t ship. It fails because people didn’t shift. In this episode, Bill Bnaham sits down with Richard Page-Brown, a veteran program and change practitioner, to map a clear path from big intentions to sustained behavior change. Using the ADKAR model as our backbone, we move step by step through awareness, desire, knowledge, ability, and reinforcement, translating each stage into simple tactics HR leaders can use on Monday morning.

We start with the hard question: why change, and why now? Richard shows how to use market data, employee feedback, and the risks of no action to build true awareness, then turns to the messy middle—desire—where WIIFM, persona-based impact assessments, and credible advocates turn compliance into commitment. From there, we dig into knowledge design for HR tech rollouts, blending e-learning, workshops, SOPs, and process maps. Along the way, we explore AI-driven skills mapping, faster upskilling cycles, and how leading platforms turn skill gaps into targeted learning, coaching, and mentoring.

Ability is where learning becomes doing, and Richard lays out how coaching, sandbox environments, pilots, and phased rollouts build confidence under real pressure. Finally, we tackle reinforcement—the Achilles heel of so many transformations—with concrete steps to update job descriptions, align performance metrics and rewards, celebrate early wins, and keep feedback loops alive so new habits stick. Richard shares lessons learned from global programs, a simple threshold rule for progressing through stages, and a bold reminder: excellent change management makes initiatives seven times more likely to meet and sustain objectives.

If you’re leading a Workday, SAP, SuccessFactors, or Oracle rollout, or rethinking your people strategy for an AI-shaped future, this conversation gives you a field guide to make change real. Listen, share with your team, and if it helps, leave a review and subscribe so more HR pros and leaders can find it. What stage of ADKAR do you need to strengthen next?

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode of the HRchat Podcast, Bill Banham is joined by Craig Saxby, HR Solutions Director at Morson Talent.

Craig is a recruitment leader passionate about building high-performing teams and helping HR leaders navigate complex people and talent challenges. At Morson, he partners with Chief People Officers, HR Directors, and Talent Leaders to design and deliver strategic solutions—spanning RPO, outsourced HR, screening and vetting, and Morson Training.

The conversation covers:

• Craig’s career journey and what drives his passion for developing high-performing HR and talent functions
• The biggest challenges HR Directors and Chief People Officers are facing right now
• How Morson supports organisations through services like RPO, outsourced HR, and workforce training
• The significance of Morson Group’s appointment to the Procurement Services HR Support Services Framework (Y25006), which makes it easier for public sector organisations to access expert HR solutions
• Why Morson is hosting the next edition of Disrupt Manchester on September 24th and what excites Craig about the event series
• The future of HR and recruitment, including opportunities for innovation around AI, automation, and addressing skills shortages

You’ll also hear about Morson’s role in supporting local business community events and Craig’s practical advice for HR leaders tasked with doing more with less in today’s climate.

Listen in to get insights on evolving HR and talent solutions—and discover how Morson Talent is helping organisations improve people and performance.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this special episode of the HRchat Podcast, we preview the 2025 HR Tech Conference in fabulous Las Vegas!

Bill Banham's guest is Katie Achille, Managing Partner at The Devon Group, and an award-winning communications pro. Katie is deeply embedded in the planning and communications behind the HR Tech Conference in Las Vegas, happening September 16–18.

HR Tech Conference, one of the world’s biggest HR technology events, will offer a power-packed Tuesday through Thursday format that ends with Josh Bersin's closing keynote.

This year introduces the HR Strategy Summit, specifically for leaders of large organizations and the prestigious HR Icons Awards Gala, celebrating excellence across six categories.

As always, networking opportunities abound as the conference brings together the HR technology ecosystem – practitioners, vendors, investors, analysts, and media – creating what Katie Achille describes as a "town hall" atmosphere where meaningful business connections happen naturally. The speaker lineup features numerous big names plus the awesome William Tincup will be moderating a panel of TikTok influencers on converting social engagement to job applications.

The Women in HR Tech Summit returns for its eighth year, consistently reaching capacity with sessions that deliver actionable insights rather than just high-level trends. Another highlight is Lydia Wu's session on leveraging AI as a career advancement tool, elevating the conversation beyond basic applications to strategic leadership development. Innovation takes center stage at the Startup Pavilion with approximately 50-60 emerging companies and the reimagined Pitch Fest competition.

Literary legend James Patterson adds star power, previewing his first-ever business book before its official publication. For an immersive experience, attendees can observe live podcast recordings at the HR Executive/WRKdefined studio on the expo floor through a unique "fishbowl" setup with headphones.

Ready to join the HR technology community in Las Vegas? Register at hrtechnologyconference.com with code DEVON25 for $250 off any registration type.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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The technological landscape is evolving at breakneck speed, and AI stands at the forefront of this transformation. But how can HR professionals and business leaders navigate this new terrain effectively?

Dr. Keith Duggar, CTO of X-Ray and co-host of Machine Learning Street Talk, brings clarity to this complex topic through a lens shaped by his fascinating career trajectory. From his roots in chemical engineering to high-frequency trading on Wall Street, then to Microsoft, and now leading an innovative AI startup, Dr. Duggar offers practical wisdom for organizations grappling with AI adoption.

His company, X-Ray Glass, emerged from a deeply human need – creating augmented reality subtitles for those with hearing impairments. This mission of "subtitling life" exemplifies how AI can enhance human connection rather than diminish it. Through this work, Dr. Duggar has developed invaluable mental models for understanding large language models that cut through the hype and confusion.

"They're order of magnitude more efficient search engines," Dr. Duggar explains, while cautioning about their limitations, particularly hallucinations – convincingly wrong information that can appear authoritative. His advice? Approach AI as an interactive dialogue, start simple, refine iteratively, and always verify critical information through traditional sources.

Looking ahead, Dr. Duggar envisions a shift toward "constellations of narrow intelligences" rather than ever-larger general models, with specialized AI tools working in concert to solve complex problems. For organizations seeking to harness AI's potential, he recommends practical approaches like hackathons and workshops alongside robust governance frameworks addressing privacy and misinformation risks.

Whether you're an AI skeptic or enthusiast, this conversation offers a balanced perspective on embracing innovation while mitigating risk. Subscribe to the HR Chat Show for more insights on navigating the evolving workplace, and follow Dr. Duggar on LinkedIn or through the Machine Learning Street Talk Discord to continue exploring the frontiers of AI.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Maureen Brown joins the HRchat Podcast to reveal why employee voice isn't just another corporate buzzword—it's the untapped resource transforming workplace culture and employer branding across industries. As founder of Sullivan Brown Resourcing Partners and MySay, Maureen brings 16+ years of recruitment expertise to this conversation about why companies struggle to truly hear their employees.

We dive deep into the disconnect between conducting engagement surveys and implementing genuine listening strategies. Maureen explains why even well-intentioned HR teams and managers often can't hear feedback without bias, and how independent partners create the psychological safety essential for honest communication. "People want to feel heard," Maureen emphasizes, "and I don't know how heard you feel when you've filled in an online survey."

The conversation with Bill Banham reveals a fascinating post-pandemic shift in workplace dynamics. While pre-COVID exit interviews often contained negative feedback about direct managers, today's employees express positive sentiments about their managers while directing frustration toward leadership teams. Maureen unpacks the complex reasons behind this change—from decreased leadership visibility to middle managers increasingly identifying with their teams rather than with leadership.

Perhaps most compelling is Maureen's challenge to conventional employer branding approaches. Rather than investing in slick recruitment websites or referral schemes, she advocates for fostering genuine employee advocacy through meaningful listening practices. "There's nothing more powerful than genuine advocacy," she asserts, pointing to the missed opportunity when companies fail to amplify authentic employee voices.

Whether you're struggling with retention, rebuilding your culture post-pandemic, or simply wanting to strengthen your employer brand, this episode offers actionable insights on creating psychological safety, conducting effective stay interviews, and transforming employee feedback into strategic advantage. Connect with Maureen on LinkedIn or visit sullivanbrown.co.uk and mi-say.com to learn more about amplifying employee voice in your organization.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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What happens when engineering principles meet people strategy? Sara Andrews, Chief People Officer at Ecovyst, brings this powerful combination to the HRchat Show, revealing how her background as an engineer transformed her approach to human resources leadership.

Looking toward her upcoming presentation "HR as a Shockwave: From Compliance to Competitive Edge" at DisruptHR Birmingham, Sara previews how trust, talent frameworks, and culture serve as driving forces for organizational transformation. She also offers practical insights on balancing legacy practices with innovation, adapting strategies across different business environments, and leveraging AI for talent attraction, workforce planning, and personalized development.

Sarah also shares her journey of recognizing that truly effective HR requires building "strong, capable, competent and coherent teams" that directly impact business outcomes. Rather than viewing HR as a support function, she positions it as a strategic driver of enterprise value. Her refreshing perspective cuts through typical HR rhetoric to focus on measurable results: "My entry into HR was always about making a difference, having an HR function that created value and initiatives that really spoke to the bottom line."

While acknowledging HR's progress in gaining organizational influence, Sarah candidly assesses our current reality: "I think we have a seat at the top table. I'm not quite sure that our voice is as clearly heard as it should be." She outlines how HR professionals must develop skills to demonstrate how people management directly connects to growth, revenue, and DEI. This represents the evolving frontier for HR leadership – moving beyond presence to genuine influence.

Ready to transform your HR function from a support role to a competitive advantage? Listen now to discover how engineering principles can revolutionize your people strategy and drive measurable business impact.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode, Christina Luconi, dubbed "the original people innovator," takes host Bill Banham on a fascinating journey through her pioneering career in transforming how fast-growing companies approach their most valuable asset - their people. With refreshing candor and hard-earned wisdom, she reveals how she's helped multiple tech startups scale from dozens to thousands of employees without sacrificing their cultural foundations.

The conversation explores Christina's unconventional entry into HR after studying psychology, where her willingness to question established norms ("why do we call humans 'resources'?") set her on a path of people-centered innovation. Her formative experience at Sapient during the 90s tech boom—where she helped scale from 150 to 3,500 employees in just four years—established her philosophy that culture isn't just important for growth; it's the essential foundation that makes rapid growth possible.

Christina shares practical strategies from her 14-year tenure at Rapid7, where she developed the concept of "scaling with soul." Rather than imposing values from the top down, she engaged employees directly in defining the company's identity and integrated these values throughout the employee lifecycle. The approach was so successful that even terminated employees would recommend the company to others—perhaps the ultimate test of cultural strength. She eloquently articulates how diversity of thought and cultural alignment can coexist when organizations focus on shared values while encouraging authentic self-expression.

Now launching her consulting practice, People Innovations, Christina aims to help early-stage companies recognize the critical importance of human-centered approaches from day one. Having faced personal health challenges that shifted her perspective, she's passionate about maximizing her impact across multiple organizations. Despite acknowledging the current difficulties in people leadership, she remains optimistic: "This could be one of the most pivotal and important roles in a company because ultimately, it doesn't matter what you're building or selling...AI might replace a lot of stuff, but it can't replace human relationships and trust and collaboration."

Ready to transform how your organization approaches culture and growth? Subscribe to the HRchat Show for more insights from visionary leaders who are redefining the world of work.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Frontline recruitment isn’t just hiring at scale—it’s an entirely different discipline from traditional corporate hiring. In this episode of the HRchat Show, Fountain CEO Sean Behr pulls back the curtain on the unique challenges of recruiting hourly workers and shares strategies that help employers keep pace in an increasingly competitive market.

Unlike corporate hiring, where companies may only need to fill a handful of roles, frontline hiring often means recruiting hundreds or even thousands of workers at once. As Sean explains, that scale alone completely changes the rules of the game. Standard applicant tracking systems weren’t built to handle that kind of volume, which is why businesses need new tools and processes if they want to stay ahead.

Communication is another big differentiator. White-collar candidates may check their emails or LinkedIn messages, but frontline candidates live on their phones. They apply late at night, respond to text messages instead of emails, and often juggle multiple applications at once. As Sean points out, the convenience of mobile hiring is a double-edged sword—while it makes applying easier, it also means candidates are only “one click away” from a competitor’s job.

To help employers succeed, Sean highlights innovative approaches across the entire hourly worker lifecycle. From AI-powered, on-demand interviews that accommodate non-traditional schedules to paperless onboarding that replaces mountains of first-day paperwork with meaningful orientation, these solutions are reshaping how companies attract and retain talent. He also introduces Fountain’s new Shift product, designed to tackle one of the biggest reasons frontline employees quit: mismatched schedules. Because for many hourly workers, flexibility and compatibility with their lives matter just as much as pay or job satisfaction.

For HR leaders who feel overwhelmed by the idea of revamping their entire hiring system, Sean offers practical, actionable advice: don’t try to fix everything at once. Start by identifying the single biggest pain point in your frontline hiring process—whether it’s candidate drop-off, interview scheduling, or day-one experience—and focus your energy there. Solving one critical problem at a time not only drives real results but also builds momentum for broader change.

If your organization relies on frontline workers, this conversation is a must-listen. Sean’s insights will help you rethink your approach, em

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Shakil Butt never planned to leave his comfortable 20-year finance career for HR leadership. What began as a three-month interim assignment transformed into a passionate pursuit that would redefine his understanding of strategic people management and earn him recognition as one of the UK's most influential HR leaders.

Bringing his finance background to HR gave Shakil a unique advantage. "Every single decision I'd ever made as a finance person had a people implication," he reflects, highlighting the critical intersection between financial decisions and human capital. This perspective helps him bridge the persistent gap between HR's traditional focus on people and the data-driven approach that commands attention in the boardroom.

Shakil, a speaker at next month's DisruptHR Birmingham Summit, challenges HR professionals to move beyond trendy but superficial initiatives like "Fresh Fruit Fridays" by focusing on measurable impact. "What's the problem you're trying to fix? What's the opportunity you're trying to take advantage of?" Without answers to these fundamental questions, HR initiatives lack strategic value. His approach transforms HR from what he calls "the poor cousin to finance" into a vital strategic function with demonstrable business impact.

When discussing organizational culture and equity initiatives with HRchat show host Bill Banham, Shakil offers a critique of "performative EDI" – actions taken for show rather than substance. "Culture is exactly what you allow to happen in the absence of any real thought," he notes, emphasizing that meaningful cultural change requires intentional leadership rather than disconnected programs. True equity work means addressing systemic issues throughout the employee lifecycle with clear metrics and ownership, not simply creating employee resource groups or celebrating diversity events without purpose.

Drawing inspiration from his love of sci-fi and fantasy, Shakil envisions HR professionals as potential organizational heroes who have the courage to "do the right thing" even when difficult. His message resonates with HR practitioners seeking to elevate their impact: embrace data without losing humanity, lead with purpose rather than trends, and have the bravery to champion meaningful change.

Connect with Shakil on LinkedIn

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Kim Chaumillon believes HR leaders must champion AI adoption from the inside out. "HR goes first" isn't just her mantra—it's the foundation of effective organizational transformation. Drawing from 30 years of global HR experience, Kim reveals how she's reimagining traditional people practices through AI implementation at two different organizations where she serves as fractional Chief People Officer.

Kim's conversation with hosts Pauline James and David Creelman explores practical strategies for building AI fluency within HR teams, starting with curated use cases and ongoing experimentation. Kim distinguishes between leveraging existing solutions with embedded AI capabilities and developing bespoke applications—highlighting three key opportunities for custom solutions: automating repetitive tasks, creating disruptive capabilities, and developing "chief of staff" functionality that transforms how work gets managed.

What makes Kim's approach particularly effective is her focus on enablement rather than restriction. While addressing important governance and ethical considerations, she frames AI guidelines in terms of possibilities rather than limitations. This positive orientation accelerates adoption and fosters innovation while maintaining appropriate boundaries around confidential information and potential biases.

The discussion provides a compelling vision of AI as HR's historic opportunity. Just as finance led during the 2008 financial crisis and HR guided organizations through COVID-19, AI transformation offers HR leaders the chance to drive tremendous business value while fundamentally reimagining work. For those who have long sought "a seat at the table," AI implementation provides the perfect blend of business impact and people-centered innovation—so significant that Kim delayed her retirement to participate in this transformative period.

Ready to take your HR function from reactive to proactive? Connect with Kim on LinkedIn to continue the conversation about leading your organization's AI transformation journey.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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The recruitment landscape is transforming at breakneck speed, with business models that once lasted decades now becoming obsolete in just a few years. How can talent leaders navigate this change while maintaining the essential human elements that technology can't replace?

Recruitment veteran and Disrupt Manchester speaker Ian Knowlson draws on his 40+ years of experience to illuminate the path forward in this compelling conversation. Having established and scaled recruitment operations across Europe and led public sector initiatives that grew from 2% to 52% of Hays IT's turnover in just four years, Ian brings practical wisdom to the AI revolution.

"AI will not replace people," Ian asserts with conviction. "What will happen is AI with people - augmented AI - will replace those recruiters who aren't using AI." This distinction is crucial. While automation streamlines processes, the uniquely human capabilities of empathy, emotional intelligence, and contextual reasoning remain irreplaceable. When a candidate inexplicably declines an apparently perfect offer or a client has complex talent challenges requiring creative solutions, artificial intelligence alone cannot navigate these nuanced waters.

The conversation with host, Bill Banham explores VUCA leadership principles (Vision, Understanding, Clarity, Agility) that leaders need to master, plus the critical fifth element for our times: Emotional Intelligence. As jobs undergo "fractionalization"—being deconstructed and redesigned with AI integration—recruiters must shift from being aggressive hunters to relationship builders who can identify candidates with transferable skills for emerging roles.

For Gen Z candidates seeking authentic connections rather than hard sells, this evolution in recruitment approaches couldn't be more timely. Whether you're a talent acquisition leader, recruitment professional, or business executive navigating workforce transformation, this episode provides both strategic vision and practical insights for thriving in an AI-augmented future.

Connect with Ian on LinkedIn to continue the conversation about recruitment's exciting evolution in the age of AI.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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What makes a leader truly memorable? According to Bobby Umar, one of Inc Magazine's top 100 leadership speakers globally, it's the courage to tell authentic stories that showcase vulnerability and build genuine human connections.

Bobby joins the HRchat Show to share his expertise on storytelling as a leadership superpower that transforms personal brands and organizational cultures. Drawing from his experience delivering thousands of keynotes across four continents and as a five-times TEDx speaker, Bobby reveals why so many leaders remain trapped in outdated communication approaches that limit their impact.

"There are lost, stuck or unfulfilled leaders everywhere," Bobby explains, highlighting his mission to help professionals escape career stagnation. The conversation explores the striking disconnect between what we know about effective communication and what leaders actually practice – while LinkedIn boasts over a billion users, only 7-8% actively create content, with an even smaller fraction sharing vulnerable stories that truly connect.

The episode dives deep into practical strategies for optimizing your digital presence, from crafting a compelling LinkedIn profile to navigating content creation across multiple platforms. Bobby offers his 80/20 rule for balancing professional expertise with personal authenticity, while providing tactical advice for handling online trolls and leveraging feedback to continuously improve your messaging.

Perhaps most valuable is Bobby's insider perspective on why TEDx talks represent the ultimate thought leadership opportunity. With just 20-30 hours of preparation spanning 3-6 months, a well-crafted TEDx talk can amplify your professional brand more effectively than strategies requiring significantly more time and resources.

Whether you're an HR professional looking to elevate your personal brand, a leader seeking to communicate more authentically, or simply someone who wants to create more meaningful connections in your professional life, this conversation offers invaluable insights into the transformative power of storytelling. Follow Bobby on LinkedIn to learn more about his speaking engagements, TEDx coaching, and personal branding support.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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When was the last time your organization conducted an employee engagement survey? If it was more than a few months ago, you're likely making decisions based on outdated information. As Karina Young, VP People at 15Five, points out in this episode, "Think about who you were a year ago. You might have had a whole different set of needs, wants, desires, hopes than you do right now."

This conversation with host, Bill Banham dives into the limitations of traditional annual engagement measurements and offers a refreshing alternative: the "diagnose, plan, act" framework. Rather than the old cycle of "measure, guess, hope," this approach creates a continuous improvement loop that delivers real-time insights when they're most needed. Karina shares practical strategies for making engagement data actionable, from identifying targeted opportunities in specific population segments to implementing seamless accountability systems that don't overburden HR teams or managers.

The discussion highlights a remarkable case study from Trust Radius, where implementing strategic people analytics reduced attrition from 40% to 8% and significantly increased employee sentiment scores. We explore how AI-assisted coaching tools are revolutionizing manager effectiveness by providing personalized guidance in the flow of work, helping leaders address potential issues before high-performers become flight risks. Throughout the conversation, Karina emphasizes how data-driven approaches elevate HR's position within organizations, transforming the function from administrative support to strategic business partner.

Ready to revolutionize your approach to employee engagement? Subscribe to the HR Chat Show for more insights from innovative people leaders, and connect with Karina Young on LinkedIn or through the HR Superstars podcast to continue the conversation about strategic people analytics.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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What happens when you combine cutting-edge technology with a more human approach to airline service? Jeff Weber, Chief People Officer at Breeze Airways, reveals the fascinating intersection of high-tech innovation and high-touch customer experience in this engaging conversation about the future of work in the aviation industry.

Jeff, who joined Breeze after successful HR leadership roles at forward-thinking organizations like Ancestry.com, explains why CEO David Neeleman specifically sought someone outside the airline industry to build Breeze's unique culture. "He said 'I don't really want someone who has been in the airline industry before. I want someone that's going to bring a culture like you had at the software companies you built,'" Weber shares, highlighting Breeze's distinctive positioning as a "tech company that flies."

Rather than replacing human workers with technology, says Jeff, Breeze focuses on augmentation – using AI-enabled tools like "Harper," their virtual HR generalist, to provide immediate support for team members on the go while maintaining the irreplaceable human element of their service. "We're not seeing roles getting replaced," Weber emphasizes. "We're seeing more of being augmented by technology. Pilots and flight attendants will be needed in the future, but how do we make their job easier?"

Perhaps most impressively, Jeff spent his first month at Breeze working frontline positions – cleaning planes, packing bags, assisting ground crew – to truly understand operational challenges. This hands-on approach exemplifies his leadership philosophy of aligning talent strategy with business objectives through three key pillars: acquisition, engagement, and development.

For HR professionals looking to future-proof their careers, Jeff offers clear guidance: "We should no longer be the police or compliance department. We should be the 'how do we help you deliver on your business plan' department." By staying current with emerging technologies while maintaining a focus on human connection, HR leaders can position themselves as essential strategic partners in any organization's success.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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What happens when you combine archaeological curiosity with data science expertise? You get Mark Lawrence's fascinating approach to HR analytics.

In this conversation, Mark shares his unconventional career journey from aspiring Indiana Jones to Head of Analytics and Reporting at Deloitte, revealing how his fundamental desire to understand why things work the way they do connects these seemingly disparate fields.

With over 25 years of experience across multiple disciplines, Mark offers rare insights into how analytics can transform HR from a traditional service function into a strategic powerhouse. He candidly discusses the cultural divide that often exists between HR professionals and analytics specialists, describing how most "HR colleagues look at their analytics colleagues as if they're from another species." His practical suggestions for bridging this gap go beyond technical solutions to address the human factors that determine success or failure in data-driven HR initiatives.

Mark challenges both HR and analytics professionals to reconsider their relationships and expectations. For analytics specialists, he emphasizes the importance of demystifying their work and showing "the art of the possible" in accessible ways. For HR leaders, he highlights the extraordinary value hidden within their data ecosystems, suggesting that despite common complaints about HR data quality, the breadth and depth of people information represents a gold mine of analytical opportunity when properly approached.

Connect with Mark through LinkedIn or email him at mark@datadrivenhr.co.uk to learn more about his research on closing the expectation gap between analytics leaders and senior executives. And don't miss his upcoming presentation at Disrupt Manchester on September 24th, where he'll share lessons from both inside and outside the HR domain.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Ever considered a career in scaffolding? Most haven't, but Paul Napper is on a mission to change that perception. As the Head of Training and Education at NASC (National Access and Scaffolding Confederation), Paul joins Bill Banham on the HRchat Show to reveal how this overlooked industry offers diverse career pathways and impressive earning potential.

"There are people I know earning £100,000 a year," Paul explains, highlighting how advanced scaffolders, especially those working in specialized sectors like offshore platforms, can achieve significant financial success. But perhaps more surprising is the range of career options beyond the physical construction work. The industry needs designers, contract managers, health and safety specialists, trainers, and entrepreneurs – creating opportunities for individuals with varied skills and interests.

The timing couldn't be better for exploring this field. With approximately 1,800 weekly vacancies in scaffolding across the UK, there's a genuine skills gap that needs filling. The NASC is actively working to bridge this gap through innovative approaches, including their "talent pack" with VR headsets that allow potential recruits to virtually experience scaffolding work, a talent portal connecting job seekers with employers, and partnerships with educational institutions to develop clear career pathways from entry-level positions through to university qualifications.

What sets scaffolding apart is its global relevance. The UK leads worldwide in scaffolding standards through technical guidance documents like TG20 and TG30. Countries including Australia, Malaysia, Jersey, and even the United States are now looking to adopt these standards, creating international opportunities for UK-trained scaffolding professionals. As major projects like the new Universal Studios theme park in the UK and worldwide construction continue to drive demand, scaffolding represents not just a job, but a career with genuine security and advancement potential.

Whether you're a school leaver, considering a career change, or simply curious about unexpected professional paths, Paul's insights reveal an industry that offers far more than meets the eye. Connect with him on LinkedIn or visit nasc.org.uk to explore how you might build a future in this dynamic field.

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The days of mandatory office attendance are (mostly) behind us, but how do you maintain a vibrant workplace culture when your team is scattered across 15+ countries? In this conversation, Dessalen Wood, Chief People Officer at Syntax, reveals the company's innovative approach to workplace flexibility that's become their competitive advantage.

Drawing from 25 years of experience across retail, entertainment, and technology sectors, Dessalen shares how Syntax transformed workplace flexibility from a pandemic necessity into a permanent, branded employee experience called "Global Flex." Unlike companies that offered remote work only to later withdraw it, Syntax made a public commitment they couldn't rescind, complete with company-wide town halls, dedicated branding, and clear guidelines addressing when, where, and in which country employees can work.

The results speak volumes—Syntax recently earned Great Place to Work certification across all eligible countries with over 80% employee participation. Rather than mandating office attendance, they create meaningful in-person experiences that naturally draw employees in, resulting in growing participation rates year over year. As Wood explains, "The biggest buzzkill for an employee experience is the word 'mandatory'... The word trust and having experts and mandatory cannot be in the same sentence."

Dessalen also unpacks the challenges of developing leaders in a global organization, emphasizing that leading across cultures requires far more adaptability than simply managing remote teams. At Syntax, over 50% of leaders manage team members in different countries, necessitating a leadership approach that respects cultural differences while maintaining core company values.

Whether you're an HR professional seeking fresh approaches to remote work policies or a leader navigating global team dynamics, this conversation offers practical insights for creating authentic workplace cultures where flexibility enhances rather than diminishes employee engagement. Connect with Dessalen Wood on LinkedIn to continue the conversation about evolving workplace strategies for today's distributed workforce.

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Three-time Olympic gold medalist Carrie Bates isn't just celebrating over a decade of sobriety—she's revolutionizing how workplaces approach addiction recovery. As Director of Strategic Growth and Advocacy at Caron Treatment Centers, Carrie brings a powerful dual perspective to the conversation on substance dependence in professional environments.

Over 26 million Americans report struggling with addiction, with countless others suffering silently. Furthermore, 80% of people who abuse substances are employed. Yet stigma and fear of career consequences keep many from seeking help through their HR departments or employee assistance programs. This silence allows addiction to progress unchecked, affecting productivity, attendance, and overall culture.

Caron Treatment Centers stands out in the recovery landscape through its focus on brain health and neuro-restorative care. Using advanced technology like PET scans, they examine blood flow and neural activity, often discovering that patients have been misdiagnosed with conditions like ADHD or bipolar disorder. This neurological approach treats addiction as a medical condition rather than a moral failing—a crucial distinction for workplace policies.

In this discussion with Bill Banham, Carrie shares candidly about losing her career in sports marketing because of a lack of supportive recovery protocols. "There was no culture, no environment to which this was an acceptable conversation to have," she explains. This experience fuels her advocacy for HR policies that treat addiction with the same compassion as other medical conditions, including graduated return-to-work plans and appropriate accommodations.

Corporate culture often unwittingly excludes those in recovery through alcohol-centered events like "Thirsty Thursdays" and "Wine Wednesdays." Carrie doesn't suggest eliminating these traditions but recommends including appealing non-alcoholic options so everyone feels "a part of, rather than apart from" these important social experiences. For executives and high-profile individuals, Caron's Ocean Drive program offers specialized treatment that balances recovery needs with limited work responsibilities, addressing a major barrier to seeking help.

Ready to transform your workplace? Visit caron.org.com to learn more or connect with Carrie Bates on LinkedIn.

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The future of workforce efficiency is skills-based, and organizations that fail to make this pivot risk being left behind. Shrikant Pattathil, President and CTO of Harbinger Group, joins Bill Banham to unpack why skill proficiency has become a critical metric for organizational success in today's hyper-personalized, hyper-automated workplace.

Shrikant reveals that companies implementing skills-first approaches are seeing dramatic improvements, including 25% faster hiring processes. But the benefits extend far beyond recruitment, touching everything from internal mobility to workforce planning. The conversation explores the complex question of AI-driven job displacement, with Shrikant estimating that while 70-80% of employees can be upskilled for evolving roles, organizations must prepare for 20-25% of positions to undergo complete transformation.

The episode takes a deep dive into the architecture of effective skills-first platforms, outlining six essential components including AI-driven skills graphs, gap analyzers, and personalization engines. Through real-world case studies, Shrikant demonstrates how these systems have transformed recruitment processes and leadership development programs. He emphasizes that building a skills ontology isn't a one-time project but an ongoing commitment requiring continuous adaptation to organizational needs.

Shrikant Pattathil also provides practical guidance for HR leaders navigating the build-versus-partner decision when implementing skills platforms. He advocates for a strategic approach that balances custom development of core components with partnerships for standard functionalities. The conversation concludes with insights on incorporating contingent workers into skills frameworks and how centralized skills management serves as the ultimate insurance policy against future disruptions.

Ready to transform how your organization approaches talent development and workforce planning? Subscribe to the HRchat Show for more conversations with innovators reshaping the world of work, visit hrgazette.com for additional resources on skills-first transformation and learn more about the services offered by Harbinger Group.

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What happens when one executive combines legal expertise with human resources leadership? Joshua Horenstein, Senior Vice President, Chief Legal and Human Resources Officer & Corporate Secretary at Innophos, reveals the powerful advantages of his dual role in this fascinating conversation.

Leading both legal and HR departments for a global phosphate company with 1,500 employees worldwide, Joshua leverages his unique position to provide comprehensive solutions that traditional, siloed departments often miss. "Running both departments has made me better at both functions," he explains. "It made me a better lawyer, a better executive, a better leader overall."

Throughout his 15-year tenure at InnoFOS, Joshua has navigated significant corporate transitions, including a $1 billion public-private sale. His cross-functional perspective proved invaluable during these pivotal moments, allowing him to address both the structural aspects of transactions and their human impacts simultaneously. "CEOs and boards like just having one person to talk to," he notes, highlighting how his multifaceted role streamlines executive communication.

Beyond his formal responsibilities, Joshua also leads the company's ESG initiatives with a practical approach that balances environmental and social objectives with business performance. "I refuse to believe you can't be a good environmental steward and also make money," he asserts, though he acknowledges this equilibrium requires thoughtful effort rather than pursuing ESG initiatives for their own sake.

Mentorship represents another cornerstone of Joshua's leadership philosophy. Drawing from mentors who shaped his own career, he's implemented innovative programs at InnoFOS, including an English-Spanish buddy system connecting employees across different regions—strengthening both language skills and cross-cultural collaboration.

For professionals navigating their own system transformations, Joshua offers this wisdom: "Plan...but part of that humility is recognizing it's never going to go 100 percent to plan." This balanced perspective—thorough preparation paired with adaptive flexibility—defines his approach to leadership challenges in today's complex corporate landscape.

Connect with Joshua on LinkedIn to continue the conversation about cross-functional leadership and how breaking down departmental silos can create more effective executive leadership.

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Bob Goodwin welcomes Gena Smith, North American CHRO for luxury powerhouse LVMH, for a masterclass in leadership development and cultivating excellence across iconic brands like Louis Vuitton, Christian Dior, and Tiffany.

Gena shares her unexpected journey from small-town Texas to leading human resources for one of the world's most prestigious luxury groups. A pivotal study abroad experience in Greece awakened her passion for people and culture, establishing a personal benchmark that guided her career choices: "Any role had to have an international dimension and I had to be working with people." This philosophy ultimately led her to LVMH, where she now champions a culture built on creativity, innovation, excellence, and entrepreneurship.

Gena's conversation with Bob explores how LVMH maintains the delicate balance between preserving brand heritage while pushing creative boundaries. "We don't want our brands sitting in museums," Smith explains, highlighting the tension between honoring each brand's DNA while ensuring contemporary relevance. This balancing act requires diverse perspectives and trustful environments where creativity can flourish.

Leadership development emerges as a cornerstone of LVMH's success. Smith details their comprehensive succession planning process that examines potential leaders across all 75 brands, paired with targeted development experiences. She emphasizes that leadership must be approached with the same intentionality as any business objective: "You actually have to want to be a great leader. That has to be something that's important to you."

Looking toward the future, Smith discusses LVMH's "HR New Deal" initiative, which positions employees at the center of their career journey with access to opportunities across all brands. While acknowledging technology's growing role, she returns to a fundamental truth that transcends industry or era: "At the end of the day, we rely on talented, motivated, inspired, engaged people to drive our business."

Ready to discover what truly lights your fire professionally? Tune in to this insightful conversation about finding your passion, developing leadership excellence, and creating environments where people and creativity thrive.

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Imagine a world where job candidates arrive with an ironclad guarantee that they can apply the skills listed on their resumes. That's the vision shared by Dan Benveniste, Founder and CEO of SkillWaze, a company that’s redefining career readiness through AI-powered, skill-based learning.

Dan and his team just announced the acquisition of tilr.com, a leading learning management and credentialing platform. Together, they’re building what they call the first guaranteed career-readiness solution for both learners and employers.

The pandemic created a perfect storm for today's young job seekers. Cut off from crucial workplace socialization during formative years and now facing entry-level positions being automated away, Gen Z faces unprecedented barriers to meaningful employment. When 60% of recent college graduates get fired within 90-120 days due to skills mismatches, something fundamental needs to change.

Dan explains how SkillWaze's acquisition of learning platform Tiller creates what he calls "the first guaranteed career readiness solution." Their approach solves the critical difference between knowledge acquisition and skill application: "You can learn hockey, but that doesn't mean you can play it." By combining AI-powered learning pathways with virtual apprenticeships where skills are observed and validated in real contexts, SkillWaze creates verifiable talent profiles employers can trust.

What makes this especially compelling is the "Waze for careers" navigation system that lets users explore different paths, earn micro-rewards (including Bitcoin, which drives 2-3x engagement), and recalculate their journey as interests evolve. For employers, it builds custom talent "farm teams" based on specific skill requirements, making skills-first hiring practical rather than theoretical.

With the World Economic Forum identifying an $11 trillion global skills gap, solutions that bridge learning and earning couldn't be more urgent. As Benvenisti puts it: "If we don't have Gen Z meaningfully engaged in employment and highly productive mode in a couple of years, that's like having a fuel gap on an airplane." Connect with Dan on LinkedIn or email dan@skillwaze.com to learn more about this revolutionary approach to guaranteed career readiness.

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Yesterday at the 2025 SHRM Annual Conference & Expo in San Diego, the William G. McGowan Charitable Fund named Brian Moynihan, CEO at Bank of America as this year’s Ethical Leader of the Year Award winner.

Brian Peckrill, Executive Director of the McGowan Fund, presented the award and praised Ethical Leader of the Year Award winner Brian Moynihan's commitment to ethical leadership. With this honor, Brian Moynihan joins an esteemed group of past recipients, including Prudential Financial CEO Charles Lowrey and Delta Air Lines CEO Ed Bastian.

In this special HRchat episode, recorded live at SHRM25, Brian Peckrill returns to the show to reflect on the evolving role of HR in championing ethics and purpose in today’s organizations.

Host Bill Banham and Brian also dive into the Ethical Leader of the Year Award itself - what makes it special, the qualities of its recipients, and what’s next for the McGowan Fund.

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"AI is not going to replace workers – it's going to create super workers." This powerful insight from Lila Nazef, VP of Sales and Marketing North America at Neocase and attendee at this week's SHRM Annual Conference and Expo, sets the tone for a fascinating exploration of how artificial intelligence is transforming HR service delivery while addressing common concerns about this rapidly evolving technology.

The conversation delves into the most pressing worries HR professionals express about AI implementation: data privacy, job displacement, and the potential loss of human connection. Lila offers reassurance by explaining how modern platforms like Neocase maintain data security by keeping information within closed systems while leveraging AI's capabilities. She articulates the importance of understanding different generational preferences – while seasoned employees might value face-to-face interactions, younger generations often prefer immediate digital solutions without human intervention.

Perhaps most compelling is the discussion around when AI should replace processes versus when human touch remains essential. For routine transactions like timesheet corrections, automation creates efficiency. However, for sensitive matters involving harassment or employee relations concerns, human judgment and empathy remain irreplaceable. This balanced approach allows organizations to deploy their human resources strategically while improving overall service delivery. The metrics supporting this strategy are impressive: up to 95% time reduction for information searches, 81% fewer HR help desk tickets, and 90% improvement in transaction processing times.

Lila advocates for a measured implementation approach that begins with AI assistants for meeting summaries and information retrieval before advancing to more complex transaction automation. Throughout this journey, communication remains paramount – employees need to understand how AI will enhance their experience rather than threaten their roles. When implemented thoughtfully, AI creates what Lila describes as "super workers" – professionals whose capabilities are enhanced rather than replaced by technology.

Lila and Bill also discuss SHRM25 and other upcoming events for HR pros.

Ready to transform your HR operations with AI that respects both efficiency and human connection? Subscribe to the HR Chat Show for more insights, and connect with Lila Nazef on Lin

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What happens when 19 million jobs face potential displacement from automation and AI? And why aren't half of all workers using AI at all? Dr. James Atkinson, Vice President of Thought Leadership at SHRM, uncovers these startling insights and more in our illuminating conversation about workplace transformation.

Fresh from celebrating his one-year anniversary at SHRM after an impressive 11-year tenure in HR research at Gartner, Dr. Atkinson separates AI hype from reality. While headlines focus on job losses, James explains to Bill Banham how his team's research reveals a more nuanced future, one where success hinges not on competing against AI but learning to work alongside it. "It's not just about displacement," he explains. "It's really about the transformation of jobs."

Beyond technology, James and Bill explore how SHRM's research team tackles today's most pressing workplace challenges, from macroeconomic uncertainties to the shocking $2 billion daily productivity loss caused by workplace incivility. Dr. Atkinson shares exclusive insights from SHRM's economics team on wage inflation, labor market trends, and how HR professionals can navigate these complexities. With SHRM25 in full swing, he also previews the cutting-edge research his team will unveil on multiple stages.

Whether you're concerned about AI's impact on your career, struggling with workplace culture issues, or simply trying to stay ahead of workplace trends, this episode delivers actionable intelligence from one of HR's foremost thought leaders.

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What makes a truly effective CHRO in today's complex business landscape? Chelle O'Keefe, Executive Vice President, Chief Human Resources Officer at Associa, brings refreshing clarity to this question through her remarkable journey from psychology graduate to C-suite leader.

The power of Chelle's approach lies in her unique perspective: despite never taking a formal business class, she's mastered the executive suite by focusing on the fundamental thread connecting all her work—understanding human behavior. "The common thread through my entire background is human behavior," she explains, detailing how this focus has guided her through roles in learning and development, change management, communications, and even marketing before landing in HR leadership.

Chelle shares the strategies behind her impressive achievements, including an 80% internal promotion rate and 30% reduction in turnover. Rather than adopting off-the-shelf solutions, her team developed leadership competency models by studying their own successful leaders. This authentic approach created a powerful eight-month development program that transformed their talent pipeline. On retention, her philosophy is wonderfully straightforward: "Leadership is absolutely the first thing that drives that turnover rate," combined with directly asking employees what they want through simple polls rather than complex engagement surveys.

Leading HR for an organization with 300 branch offices serving 7.5 million residents worldwide presents unique challenges. Chelle discusses how they manage cultural alignment during acquisitions and maintain cohesion across dispersed locations through their "Associa Book" of values. She offers practical wisdom on AI implementation, suggesting leaders focus on automating "painful repetitive tasks" rather than getting overwhelmed by the broader concept.

Perhaps most valuable is Chelle's candid insight into executive influence: "You have to be able to speak the language of the business to sit at the table. That's just table stakes." What truly differentiates exceptional HR leaders is bringing humanity to the C-suite—building relationships, having tough conversations, and sometimes being "the only adult at the table." In a world increasingly focused on technology and metrics, Chelle reminds us that understanding people remains the heart of effective leadership.

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Your next hire could be a deepfake. Identity fraud in employment has exploded, with a 30% increase in 2025 alone and experts predicting one in four candidates will use some form of deepfake technology by 2028. This isn't just resume padding—it's a sophisticated attack on your organization.

Joelle Smith, President of First Advantage Corporation, reveals how the convergence of massive data breaches, advanced AI, and remote work has created a perfect storm for employment fraud. Foreign actors aren't just seeking multiple paychecks; they're targeting something far more valuable: day-one access to your organization's internal systems and data. These threats transcend industries and borders, affecting companies of all sizes.

The traditional hiring approach—taking candidates at their word before conducting background checks—creates a dangerous vulnerability. Joelle explains how "identity-first" verification not only blocks fraudulent candidates but improves the accuracy of background screening, with companies seeing a 17% increase in criminal record detection when identity verification comes first. First Advantage's sophisticated system triangulates technology, proprietary data, and personal knowledge verification to distinguish legitimate candidates from increasingly convincing fakes.

What makes this discussion particularly valuable is the balance between security and candidate experience. The goal isn't just blocking bad actors but creating streamlined processes for legitimate candidates. As Joelle emphasizes, "Our job is to help organizations find great talent and retain them."

Want to protect your organization from the rising tide of identity fraud? Connect with Joelle on LinkedIn or visit FADV.com to explore how identity verification can strengthen your hiring process. The future of secure hiring starts with knowing exactly who you're bringing on board.

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The U.S. faces a talent crisis with millions of skilled candidates overlooked due to outdated hiring practices. The SHRM Foundation's Center for a Skills-First Future aims to bridge this gap by transforming how employers approach talent acquisition.

In this HRchat conversation with Bill Banham, SHRM Foundation President Wendi Safstrom reveals why skills-first hiring has moved to the forefront of strategic thinking for forward-looking organizations. "Talent is America's greatest asset," she explains, noting that employers increasingly rely on workforce creativity and innovation to compete. Yet traditional credential-based hiring creates artificial barriers that exclude qualified candidates simply because they lack formal degrees.

The statistics paint a sobering picture: 75% of employers struggle to fill positions, nearly half face retention challenges, and replacing employees costs up to four times their salary. Meanwhile, one-third of working-age adults without four-year degrees possess valuable skills that remain untapped. As AI and technology rapidly transform skill requirements, the disconnect between educational outputs and workforce needs continues to widen.

Beyond addressing the immediate talent shortage, the Center for a Skills-First Future expands support for overlooked talent pools, including military community members and "opportunity youth" aged 16-24 who are neither in education nor employment. The initiative provides HR professionals with practical tools, including a new certificate program focused on skills-first recruitment strategies.

Learn more about the SHRM Foundation to join a movement reshaping America's workplace.

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The gap between casual ChatGPT users and organizations with massive AI teams seems unbridgeable for most departments. But what about that middle ground where small teams can leverage AI effectively without specialized expertise?

Dr. Tim Scarfe, CEO of Machine Learning Street Talk, discusses practical AI implementation for smaller organizations with hosts Pauline James and David Creelman in this HRchat conversation.

Running a sophisticated content production operation with just 15 team members and spending $1,500-2,000 monthly on AI tools, Tim offers a realistic roadmap for departments looking to move beyond basic AI usage.

"ChatGPT is a reflection of you," Tim explains. "It makes dumb people dumber and smart people smarter." This insight highlights why some users remain frustrated with AI while others create remarkable value – the difference lies in approaching AI conversations as iterative journeys rather than one-shot interactions.

Most surprisingly, Tim suggests that building internal AI systems doesn't necessarily require specialized AI expertise. Rather, curiosity and experimentation can take departments far, especially when leaders understand that AI itself can help explain how to use AI more effectively. Tim cautions against waiting for "perfect" technology before diving in, warning that we face a potential digital divide similar to what occurred during the 1980s computing revolution.

For HR leaders and department managers, the conversation offers a practical middle path between doing nothing and pursuing enterprise-wide AI transformation. By starting small, experimenting continuously, and focusing on specific use cases, even modestly-sized teams can create significant value with today's AI tools.

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What does it mean when a Vice President, Global Talent Acquisition declares "recruiting is broken"? Jenn Cunningham of Pearson doesn't just diagnose the problem – she offers a vision for how artificial intelligence can bring the human element back to hiring.

Drawing from her fascinating career journey from McDonald's store manager to leading global talent acquisition at a major education company, Jenn explains that traditional recruitment has been failing candidates, recruiters, and businesses alike. Overengineered processes designed primarily for financial reporting have stripped away the flexibility needed to accommodate human needs and experiences.

The solution? AI tools thoughtfully designed to eliminate friction points and busy work. Pearson's research shows that generative AI could help US workers reclaim a staggering 78 million hours weekly currently spent on administrative tasks. At Pearson, they're already seeing results – their talent acquisition team has decreased by 31% year-over-year as AI handles scheduling, onboarding, and conversion tasks, while recruiters focus on the high-value, relationship-building aspects of their roles that truly add value.

Perhaps most insightfully, Cunningham addresses the paradoxical messaging that creates resistance among recruiters: "AI is coming for your job" versus "AI will make your life easier." Resolving this contradiction is key to successful implementation. For leaders navigating this transition, Cunningham advises focusing on changing attitudes rather than overhauling entire systems, as many AI solutions can integrate with existing platforms.

As we confront a rapidly changing hiring landscape, the skills that remain uniquely valuable are precisely those that AI struggles to replicate: critical thinking, adaptability, and the ability to discern truth from fiction in a world awash with information.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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The boundary between professional and personal life has never been more blurred. As Dr. Alexander Lovell, Research Director at the O.C. Tanner Institute, reveals in this compelling episode, employees worldwide are increasingly operating in "survival mode" rather than thriving at work, and the consequences extend far beyond productivity metrics.

Alex introduces guest host Dr. Bill Howatt to the "Survival Continuum", a framework that maps the journey from mere survival to genuine thriving. This isn't a simple binary state but rather a nuanced spectrum where employees can experience varying degrees of struggle or fulfillment. Through extensive research, his team has identified three critical pillars determining where employees fall on this continuum: compensation, healthcare access, and the often-underestimated power of belonging.

The financial reality for many workers is sobering. While executives might imagine employees dreaming of lavish vacations, Dr. Lovell's research reveals most simply hope for "not having an empty bank account by the end of the month." This disconnect between perception and reality represents a significant blind spot for leaders trying to address workplace wellbeing.

Perhaps most illuminating is the discussion around mental health stigma. Despite increased awareness, employees continue to mask anxiety and depression behind more palatable terms like "burnout" or "feeling tired". This linguistic substitution reveals how far we still need to go in normalizing authentic mental health conversations in professional settings. Meanwhile, the cost of presenteeism—being physically present but mentally elsewhere—exceeds absenteeism costs by 7.5 times.

For HR professionals feeling overwhelmed by these challenges, Dr. Lovell offers practical starting points. Begin by taking inventory of existing resources, then focus on creating genuine belonging through recognition and leader modeling of appropriate vulnerability.

Ready to help your team move from survival to thriving? Subscribe to the HRchat show and Dr Bill's new podcast, Exploring Workplace Mental Health, for more insights on creating workplaces where belonging and wellbeing drive sustainable performance.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In a world increasingly dominated by AI-powered recruiting tools, the human touch of employee referrals might just be your organization's secret weapon. Mike Stafiej, CEO and founder of ERIN, joins Bill Banham on the HRchat Show to reveal how properly implemented employee referral programs drive five times more hires while cutting turnover in half.

"Employee referrals is not a new concept," Mike acknowledges, "but if you grab your average employee and say, 'Hey, do you know how much you can earn for referring to this job?' they're going to have no idea what you're talking about." This lack of transparency and cumbersome administrative processes have traditionally hampered what should be one of recruiting's most powerful channels. The ERIN platform tackles these challenges by automating everything from submission to payment, handling complex global policies across different countries, currencies, and business units.

Organizations using ERIN's approach see dramatic increases in referral participation, explains Mike, from initial adoption rates around 20% to as high as 80% over time. This means tapping into employees who were previously disengaged from talent acquisition efforts. Gamification plays a crucial role in this transformation, bringing "smaller, faster rewards earlier into the process" to counteract the typically lengthy referral timeline. Employees earn points for actions like sharing jobs on social media or logging into the app, creating immediate gratification rather than waiting months for a referral to complete the hiring process.

Perhaps most fascinating is Mike's perspective on how employee referrals will evolve alongside AI recruiting tools. As both employers and candidates increasingly leverage AI in the hiring process, we're moving "from a world where 60 applications per job is acceptable to one where you'll have 10,000 applications per hire." In this noise-filled environment, employee referrals maintain the critical human element at scale, providing pre-vetted candidates who already understand the company culture.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Meet the woman who understands how robots think and more importantly, how we think about them. Professor Kerstin Fischer brings over 20 years of research expertise to this fascinating exploration of human-robot interaction and what it means for our workplaces.

The conversation delves into a critical distinction most of us miss: the power of embodiment. While we're all getting comfortable with screen-based AI like ChatGPT, Kirsten reveals why physical robots fundamentally change our response to artificial intelligence. "Robots differ from other interactional technologies by means of their embodiment—they have physical bodies in the physical world," Kerstin explains. This physicality triggers a psychological mechanism called "depiction," where we simultaneously recognize robots as machines while constructing characters for them.

This matters for workplaces starting to integrate robotic systems. Kerstin shares eye-opening research with hosts Pauline James and David Creelman - showing how robots mimicking specific speech patterns (like Steve Jobs) dramatically increased compliance, even when giving incorrect directions. She also discusses fascinating applications already being developed, including therapeutic robots encouraging patient mobility after surgery and telepresence robots that create meaningful presence for remote workers. "With the robot, it was as if she was there," Fisher notes about a student using telepresence technology, highlighting the profound potential for belonging that these systems create.

Perhaps most surprising is Kerstin's counterintuitive warning that embodied robots may actually pose less risk than invisible AI systems. "Because of the embodiment of robots, you have an agent... whereas if you are using AI for human resource management or pre-screening applications, that is not visible." This transparency distinction represents a critical consideration for HR professionals navigating the rapidly evolving technology landscape. Ready to understand the robots that will soon be your coworkers? Listen now.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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What does it take to create a unified culture when your team spans 50 countries and includes thousands of employees? Sue Quackenbush, Chief People Officer at Dynatrace, reveals the secret sauce behind their "real vibes, real people" approach that keeps their global workforce connected.

With 33% of Dynatrace's 4,000+ employees working fully remotely and the rest following a hybrid model, Sue explains how they've turned geographical dispersion into a strength. Their innovative Remote Connect Club creates virtual communities for those without nearby offices, while employee resource groups foster belonging regardless of location. Sue's passion for "making a difference" drives her people-first approach that balances flexibility with connection.

The conversation dives into talent attraction and development strategies that have proven successful in the competitive tech sector. When Sue joined Dynatrace nearly three years ago, she discovered they were "consistently inconsistent" in leadership approaches – prompting her to create the comprehensive "Dynatrace Elements of Leadership" framework that now guides development at all levels. She shares why continuous growth opportunities create both stability and innovation, benefiting both employees and the organization.

Perhaps most fascinating is Sue's perspective on balancing data-driven HR with human connection. "Data is critically important and I would say that it is as important as the humanistic elements," she explains, offering insights into how modern people leaders must leverage analytics while preserving the relationships that ultimately drive engagement. As AI reshapes workplace tools and practices, Sue considers both the exciting possibilities and important guardrails needed to maintain what makes work meaningful.

Whether you're navigating hybrid work challenges, building leadership pipelines, or seeking ways to create belonging across borders, this conversation offers practical wisdom from one of tech's most thoughtful people leaders.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode, Bill Banham talks with Marina Farthouat, the new Vice President, People at Oyster - the global employment platform that enables companies to hire, pay, and care for distributed teams.

Marina brings a refreshing perspective to the HRchat Show about transforming workplace norms through remote and distributed teams. Drawing from her diverse background spanning investment banking to startups, Marina shares why her most connected workplace experiences have consistently been in remote organizations.

"Talent doesn't have a nationality," Marina asserts, challenging traditional location-based hiring approaches. She makes a compelling case for distributed teams as both a talent strategy and a resilience measure. When recent blackouts hit Spain and Portugal, Oyster's globally distributed workforce demonstrated exactly this kind of operational continuity—shifting activities seamlessly to unaffected regions.

What makes Marina's perspective particularly valuable is her holistic view of remote work benefits. Beyond the usual flexibility talking points, she highlights how remote arrangements positively impact families, especially children who no longer lose parents to long commutes. She dismantles the myth that remote workers feel disconnected, explaining how digital platforms actually create more egalitarian access to leadership and information than traditional office environments where proximity matters.

The conversation tackles economic concerns head-on, addressing fears that global hiring simply shifts jobs to lower-cost regions. Marina offers a more nuanced view: global talent acquisition isn't about replacement but expansion and resilience. She emphasizes that startups particularly benefit from access to diverse talent pools while managing burn rates effectively.

By the way, if you enjoy this conversation and want to learn more about Marina’s team and some of the people challenges they tackle, check out episode 338 with Oyster Co-founder Jack Mardack.

Marina leads the company’s people strategy with a focus on building a human-centric, inclusive, and sustainable culture across a global workforce.

She brings a wealth of experience leading People functions in remote organizations, most recently at ClickHouse and Elastic. Marina has developed deep expertise in employee engagement and organizational development, as well as in building strong cultures and scaling global com

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Curtis Vincent, CHRO at The Estate Registry, offers a fascinating look at how digital estate management is transforming employee benefits packages and addressing a critical gap in financial wellness programs.

The days of the fireproof lockbox stuffed with important papers are long behind us. As Curtis explains, modern employees lead increasingly complex digital lives with countless online accounts and digital assets that require organization and protection. Legacy Now provides a secure, intuitive platform that not only stores traditional estate planning documents but also preserves family legacies through digital photographs and videos that can be passed down through generations.

What makes digital estate management particularly valuable is its relevance to employees at every career stage. Curtis challenges the notion that estate planning only benefits those approaching retirement. "Almost everybody, regardless of age or net worth, has something worth protecting," he notes. For younger professionals, the platform offers organization around guardianship arrangements, documentation of existing benefits like 401(k)s and insurance policies, and the foundation for building their own legacies. By centralizing important information, these tools alleviate the stress and anxiety that come with managing complex financial lives, allowing employees to focus better at work.

For HR professionals considering implementation, Curtis recommends prioritizing cybersecurity, user support capabilities, and ease of administration. Start by gauging employee interest, arranging demonstrations, educating HR teams about the probate process, and carefully reviewing options. Ready to transform your benefits package with this missing piece of financial security? Connect with Curtis on LinkedIn or visit Estate Registry's website to explore how digital estate management can enhance your employee wellbeing strategy.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode of the HRchat Show, Bill Banham talks with Douglas Leach about the upcoming Disrupt London and HR Analytics Summits.

Doug's journey to founding the HR Analytics Summit reads like a masterclass in entrepreneurial resilience. Launching his venture in October 2019 - mere months before a global pandemic would shut down in-person events worldwide - Doug faced what seemed like insurmountable challenges. But as he reveals in this captivating conversation, what initially appeared disastrous ultimately became advantageous.

"Not every disaster is a disaster," Doug shares, explaining how multiple postponements created extended marketing windows that drove registrations. By the time the event finally happened in 2021, it had completely sold out. Even a venue cancellation one month before the show transformed into a blessing when they secured the prestigious Brewery venue at a discount, accommodating their larger-than-expected audience.

The discussion dives into the current people analytics landscape, revealing surprising disparities in implementation maturity. While some organizations operate sophisticated systems seeking marginal improvements, others – including unexpectedly large companies – still rely heavily on Excel. Doug offers a memorable analogy: "Big companies are oil tankers, small companies are speedboats," explaining why smaller, more agile organizations often implement modern analytics solutions more efficiently than their enterprise counterparts struggling with legacy systems.

Artificial intelligence emerges as a central theme throughout the conversation. Doug and Bill highlight the significant challenge organizations face when implementing AI: employee skepticism and fear of replacement. The discussion ventures into thought-provoking territory when addressing Bill Gates' recent prediction that AI might enable two-day workweeks. While acknowledging the potential benefits, Doug raises important questions about economic implications, as he imagines shareholders saying: "If we can get away with having two days a week work, why should we be paying people for five days?"

Connect with Doug on LinkedIn or at hranalyticssummit.com to learn more about his work transforming the people analytics landscape.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Ever wondered what makes the Association for Talent Development (ATD) a key player in the world of HR and professional development? This episode pulls back the curtain as Bill Banham talks with Mallory Flynn, Content Manager for Career Development, Organization Development, and Talent Management Communities at ATD.

Mallory walks us through three game-changing conferences on the horizon. First, ATD International Conference & Expo in Washington DC (May 18-21), where thousands of learning professionals from over 80 countries will converge to exchange ideas and build relationships. With headliners like Olympic champion Simone Biles and marketing visionary Seth Godin, plus a dedicated Career Center offering free resume coaching and ICF sessions, it's an event talent professionals won't want to miss.

Bill and Mallory also explore ATD's first-ever Coaching Conference (August 20-21), a virtual event specifically designed to help professionals launch, build, and scale coaching programs within their organizations. Featuring insights from Salesforce, Panasonic Energy, and UC Berkeley, attendees will discover how to make the business case for coaching and establish frameworks for program success. And yes, we dive into the AI question – how will artificial intelligence transform coaching while preserving the irreplaceable human element?

The conversation shifts to the OrgDev Conference in Houston (October 20-22), ATD's premier event for organizational development professionals tackling culture, talent strategy, and leadership development. Mallory also highlights a free online Leadership Development Day coming June 9th, featuring real-world case studies from major organizations.

What truly shines through is Mallory's passion for ATD's community – a network of professionals dedicated to mutual growth and knowledge-sharing. As she puts it, "I've never been as well connected to such a huge network of individuals who just want to help out." Whether you're an HR professional, talent developer, or organizational leader, this episode offers valuable insights into how ATD's events and community can elevate your professional journey.

Ready to connect with this vibrant community? Follow Mallory Flynn on LinkedIn or email her at mflynn@td.org to learn more about these transformative opportunities.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Ever wondered what Formula One racing and career websites have in common? More than you might think, according to Bryan Adams, CEO and founder of Happydance, who recently joined Bill Banham on the HRchat Show to discuss an innovative new campaign that's bringing F1-inspired competition to the talent acquisition space.

The "Careers Site Grand Prix" pits career websites against each other, measuring their performance in speed, accessibility, and SEO – creating an F1-style leaderboard complete with weekly podiums and seasonal champions. This timing perfectly aligns with Formula One's 75th anniversary celebrations and the iconic Silverstone Grand Prix.

Bryan, a two-time bestselling author with 20 years in employer branding and a past guest on our sister show, the People and Performance Podcast, shared a startling statistic that frames the entire conversation: for every second past three seconds that your career website takes to load, you lose 10% of your audience. "You're not up against other career websites," Adams explains. "You're up against Amazon and Netflix, TikTok and Instagram" – platforms that have dramatically reduced our patience for digital experiences.

The parallels between F1 and talent acquisition run deep. Just as racing teams seek marginal gains through precise optimization and teamwork, organizations must optimize their career sites across multiple dimensions – load speed, accessibility, mobile responsiveness, and personalization – to create winning candidate experiences. As more candidates browse and apply for jobs on mobile devices, meeting them where they are becomes increasingly critical.

What's refreshing about Bryan's approach is his emphasis that creating high-performing career sites isn't just about having Fortune 100-level resources. It's about getting fundamentals right, measuring what matters, and using data to drive continuous improvement, much like successful F1 teams. When asked which F1 team Happydance resembles, Bryan bypassed the obvious powerhouses to identify with teams that "are constantly punching above their weight, constantly relying on ingenuity, creativity, teamwork, new innovation."

Want to see how your organization's career site measures up? Visit gp.happydance.love

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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The workplace has fundamentally transformed, dramatically increasing the emotional demands on leaders at all levels. From managing virtual teams to navigating workforce polarization, today's leaders face unprecedented challenges that require a new set of emotional skills to thrive.

Executive coach and leadership strategist Dina Denham-Smith joins Bob Goodwin to discuss her new book, "Emotionally Charged: How to Lead in the New World of Work," revealing how emotions serve as critical data for effective leadership. Drawing from over 25 years of experience coaching senior executives at companies like Adobe, Netflix, and Goldman Sachs, Dina breaks down the misconceptions that prevent leaders from harnessing the power of emotions in the workplace.

Dina and Bob explore the powerful "beach ball" analogy that illustrates what happens when emotions are suppressed rather than processed appropriately. Dina explains how leaders navigate the "authenticity paradox" – being genuine enough to build trust while maintaining appropriate professional boundaries. She provides practical steps for developing emotional intelligence, from recognizing physical sensations that signal emotional responses to identifying specific emotions beyond simplistic categories.

The conversation tackles the current leadership landscape, including how some high-profile CEOs are taking harder stances toward employees in today's tighter labor market. Dina offers compelling counterarguments, explaining why emotionally intelligent leadership remains crucial for long-term performance and engagement. We also discuss the opportunity AI presents to focus more deeply on the human aspects of leadership that technology cannot replicate.

Whether you're struggling with burnout, managing team conflicts, or simply looking to enhance your leadership effectiveness, this episode offers science-backed insights and practical strategies to develop the emotional skills essential for today's complex workplace challenges.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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What makes an HR conference truly exceptional? According to veteran attendee Jackye Clayton, it's the willingness to tackle tough issues while maintaining a human-centered approach - precisely what sets Workhuman Live apart from the crowd.

In this conversation with HRchat host Bill Banham, Jackye shares her enthusiasm for the upcoming Workhuman Live 2025 in Colorado. As a frequent attendee who ranks it among her top five HR conferences, Clayton offers unique insights into what makes this event special. Unlike conferences that create an artificial bubble of positivity, WorkHuman has consistently addressed challenging social movements like Me Too and responded to societal traumas such as the George Floyd murder. This authenticity reflects the event's commitment to making workplace practices genuinely human-centric.

The 2025 lineup promises exceptional content from thought leaders across critical areas. Adam Grant will explore psychological safety and hidden potential—essential for organizations looking to maximize internal talent development. Kelly Jones and Carrie Driver tackle the timely topic of navigating uncertainty with clarity, while Trevor Noah brings his unique global perspective to a discussion about AI and social responsibility. This blend of practical frameworks, inspiring ideas, and real-world applications creates an unmatched learning opportunity for HR professionals, talent executives, and business leaders who believe in the power of human-centered workplaces.

Whether you're focused on talent management, recognition programs, or inclusive leadership, WorkHuman Live offers insights that bridge theory and practice.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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What happens when artificial intelligence meets human connection in the workplace? Jesse Harriott, Executive Director of Workhuman iQ, reveals a groundbreaking approach to workplace analytics that's transforming how organizations understand their people and culture.

Dive into the Human Intelligence 2025 release from Workhuman, which leverages recognition data to uncover hidden insights about skills, leadership, and collaboration. While traditional HR technologies focus on operational metrics like headcount and turnover, this approach analyzes the human moments that drive performance – when employees recognize each other's contributions and strengths.

"Human intelligence is about unlocking the data that's been there all along," Harriot explains. "It's turning feelings into facts." By applying natural language processing to unstructured recognition moments, organizations gain visibility into their "culture graph" – how work actually gets done beyond the formal org chart. This creates powerful applications for leadership development, succession planning, and retention strategies.

The approach has particular value for identifying "hidden gems" – potential leaders whose contributions might be overlooked in traditional performance reviews. Rather than relying solely on self-reported skills or closed-door leadership discussions, Human Intelligence reveals patterns of exceptional performance based on peer recognition.

Ready to transform how you understand your organization's culture and talent? Discover why companies are turning to human intelligence to complement their talent strategies and build more inclusive, high-performing workplaces.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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The human element of HR technology is often overlooked in favor of features and functions but, as our latest HRchat episode reveals, successful HCM technology implementation hinges on strategic alignment with business goals and effective change management.

Jacqueline Kuhn and Priscilla Redd Sparrow, two of the four authors of the newly updated second edition of HRchitect’s Guide to HCM Technology: What You Need to Know Before Your Next HCM Technology Purchase, share crucial insights that challenge conventional thinking about HR technology investments. The most striking revelation? Many HR leaders still position technology as a departmental efficiency tool rather than what it should be – a strategic business asset that puts critical information in decision-makers' hands.

When evaluating potential vendors, beware of representatives who dance around direct questions or offer superficial change management support disguised as comprehensive solutions. As Priscilla explains, effective change management goes far beyond basic communication and training, requiring dedicated resources and a structured approach that engages employees throughout the implementation journey. Organizations must recognize that real change begins at go-live, not ends there, with different individuals adapting at varying paces.

The AI revolution has made HCM systems more user-friendly for practitioners, but its effectiveness depends entirely on data quality. Organizations must ensure clean, comprehensive data structures and move away from manual spreadsheet processes that undermine AI-driven insights. Regardless of company size, powerful tools are now accessible at various price points – the key is understanding your specific needs and selecting appropriate solutions.

Perhaps most importantly, HR professionals must embrace this guiding principle: "AI isn't going to replace you, but if you're not using AI, you will be replaced by someone who is." With insufficient resources and poor planning ranking as the top reasons technology projects fail, strategic investment in consulting support often makes the difference between success and failure. Remember that purchasing and implementing technology is just the beginning – the real value emerges through effective utilization and maintenance over time.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this special episode, Jackye Clayton joins Bill Banham to preview UNLEASH America 2025, an event she describes as offering key solutions to the most pressing workplace challenges.

UNLEASH AMERICA Conference & Exhibition, one of the fastest-growing HR event in the world, is a place where global HR Leaders come to do business and discover inspirational stories that change ways organizations think about HR and innovation.

Jackye's passion for improving work experiences shines through as she shares her excitement for this Las Vegas conference happening May 6-8 at Caesars Palace. "What keeps me up at night really is the state of the world of work," she explains. "We all need jobs, we're all trying to make a living, we all want to take care of our family, and so I really want it to not suck." This refreshingly honest perspective frames her anticipation for the event's three major focus areas.

First, the conference tackles AI in HR - examining both its promise and pitfalls. Jackye highlights Dr. Joy Buolamwini, founder of the Algorithmic Justice League, who will address algorithmic bias and preventing inequality in AI strategies. Second, human-centered leadership takes center stage, ensuring "that the technology serves humanity, not that we are serving the technology." Finally, inclusive talent strategies return to prominence with panels like "DEI at a Crossroads" featuring representatives from Alcon and the Canadian Olympic Committee. Additional highlights include a panel on redefining talent acquisition with remote work, featuring Active, Atlassian, and Toshiba.

The massive UNLEASH expo hall will showcase cutting-edge HR technologies and innovative startups that represent "the future of HR and talent acquisition." If you're attending Unleash America, Jackye invites you to connect with her there—she's eager to meet fellow HR professionals passionate about transforming the world of work.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Navigating workplace anxiety during turbulent times requires leaders who understand both the science behind effective communication and the practical steps needed to create psychological safety. Kirsten I’Anson, Vice President of People and Culture at Community Savings Credit Union, delivers masterful insights on leadership approaches that calm rather than inflame tensions during political and economic instability.

Kirsten advocates for a leadership style that acknowledges societal anxieties while providing confidence through decisive action. Drawing from her experiences during the pandemic, she shares how promoting mental health benefits led to a remarkable 73% increase in usage, creating an environment where employees felt empowered to discuss previously taboo topics. By bringing in clinical counselors and normalizing therapeutic support, Community Savings built a culture that genuinely values mental wellbeing beyond superficial initiatives.

The conversation takes a fascinating turn when exploring whether leaders should express political views at work. Kirsten makes a compelling case that organizations with clear social purposes can thoughtfully engage with political issues, provided they've been transparent about their values during recruitment. This approach has allowed Community Savings to attract team members whose personal values align with their mission to unite working people and build a just world.

Perhaps most valuable is Kirsten's discussion of trauma-informed workplaces. With research showing 60-70% of adults have experienced traumatic events, she argues that addressing trauma isn't just compassionate—it's pragmatic business strategy that reduces absenteeism while increasing productivity and workplace pride. Simple changes like renaming "sick days" to "wellness days" have profoundly impacted their culture, creating an environment where employees freely discuss mental health without stigma.

Ready to bring more boldness to your HR practices? Connect with Kirsten on LinkedIn to exchange ideas about innovative approaches to workplace wellbeing and psychological safety. Her practical wisdom proves that thoughtful, values-driven leadership delivers results for both people and organizations during uncertain times.

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Ever wonder why traditional hiring processes fail so often? In this eye-opening conversation, The Predictive Index's Chief People Officer Jackie Dube reveals how data-driven talent optimization transformed their approach to finding and developing exceptional talent.

Jackie shares the compelling evolution of PI's interview process with host Bob Goodwin. She explains how their behavioral assessments help identify which candidates will thrive in specific roles without using them as rigid filters. "It's about understanding humans and what drives them," Jackie explains, highlighting how this approach transcends the limitations of resume-based hiring.

The most profound revelation comes when Jackie shares PI's commitment to skills-based hiring. "We care about curiosity and attitude," she states firmly, revealing how this philosophy enabled remarkable transformations within their organization. Their current director of engineering began as a product marketer, and when faced with unexpected leadership departures, they seamlessly transitioned their VP of product design to lead their sales department—with outstanding results. This internal mobility has created a culture where talent thrives and adapts to changing business needs.

Perhaps most fascinating is PI's innovative "culture interview" conducted by someone outside the hiring team. This unique approach ensures candidates experience the broader company culture beyond their potential teammates and provides valuable perspective on cultural alignment with their "THREADS" values (teamwork, honesty, reliability, energy, action, drive, scope). As Jackie notes with a smile, "We do have a no-jackass policy."

For HR professionals navigating today's challenging talent landscape, Jackie offers practical advice: look beyond resumes, avoid assumptions about employment gaps, provide clear communication throughout the process, and recognize that the right attitude and curiosity often matter more than direct experience. "Don't be a bystander," she urges, encouraging listeners to leverage all available tools—from assessments to emerging AI—to make better talent decisions.

Ready to transform your approach to talent? Listen now and discover how understanding human drives could revolutionize your hiring success.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode of the HRchat show, Bill Banham is joined by David Hayden. David has a background in L&D, organisation design, recruitment and lean engineering.

David says has seen his profession move from traditional training functions to multi-digital approaches to learning and development.

David has contributed to CIPD content on L&D, including podcasts, research reports, factsheets, and member learning resources. He was employed by the CIPD for 10 years. He is also the co-author of two books: Adjacent Learning with Steve George and Learning and Development Practice in the Workplace with Kathy Beevers and Andrew Rae. He is currently putting the finishing touches to the next edition of L&D Practice in the Workplace with Kathy Beevers due for release in November 2025.

He currently works freelance, on the associate books for a few different organisations and is a Director at The Learning Network.

Questions for David include:

• With the vast array of L&D books on the market, why L&D Practice in the Workplace?
• What makes this version different from the previous 4 editions?
• How has AI impacted the L&D profession over the past few years?
• What advice would you give someone entering into the world of L&D?
• We all think there is a book inside of us, what are your tips on undertaking the writing process?

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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What does it take to transform HR while navigating uncertainty? Mary Faulkner, Principal at IA, returns to the HR Chat Show to share powerful insights on sustainable transformation, strategic HR, and creating adaptable organizations.

Mary's journey from aspiring stunt car driver to HR transformation expert began with a passion for statistics and continuous improvement. Her unique "build vs. maintain" philosophy emphasizes the importance of questioning the status quo without changing for change's sake. "You need to create an environment which that is OK," Mary explains, highlighting how leadership must establish "permission to question, permission to think differently." This balance between innovation and thoughtful implementation becomes especially crucial during turbulent times.

Drawing from her extensive experience solving "big messy problems," Mary shares fascinating examples of global HR implementations where standardization meets localization. Her work with multinational organizations reveals the complexity of balancing global consistency with local requirements—especially in regulatory environments like the United States. "We very much believe that you should be as standard as possible and as different as required," she notes, capturing the nuanced approach needed for sustainable transformation.

Perhaps most valuable is Mary's insight into HR's role as an organizational bridge-builder. She emphasizes that effective HR leaders must be "bilingual"—fluent in business operations while advocating for workforce needs. Understanding how a company makes, saves, and spends money allows HR to translate strategic objectives to the individual level, ensuring organizational success and employee wellbeing align rather than conflict.

As organizations face continued economic uncertainty, Mary offers practical wisdom for the path forward: focus on process optimization, creative workforce management, and building resilience. Connect with her on LinkedIn or at iatransforms.com to continue the conversation about transforming HR for tomorrow's challenges.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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What happens when a 7-year-old's innocent question about smartphones forces us to confront our own digital habits? Technology expert Alexander Bell joins Bill Banham on the HRchat Show to share the powerful moment that transformed his relationship with technology and launched his mission to help others reclaim control over their digital lives.

Alex draws from over two decades of experience working with global brands like Google and IBM to provide practical insights on building what he calls "attention intelligence." He explains how our cognitive abilities decrease by 26% when phones are merely visible on our desks—yet acknowledges that simply removing devices isn't feasible in today's connected workplace. Instead, he offers innovative strategies like "body doubling," where working alongside others (virtually or in-person) creates accountability and minimizes digital distraction.

For HR professionals looking to improve digital wellbeing in their organizations, Alex recommends a systematic approach: first observe existing technology habits, then evaluate whether they align with company values, and finally implement targeted changes. Throughout the conversation, he emphasizes that despite technology's powerful pull, we retain ultimate agency over our digital relationships.

His refreshing, humor-filled approach to this critical topic makes complex behavioral challenges accessible and actionable for individuals and organizations alike.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this eye-opening conversation, assessment expert Dr. Deborah Kerr dives into why the science of hiring remains "broken" despite decades of research and how validated assessment tools can transform results.

Dr. Kerr reveals startling statistics: managers get hiring decisions wrong approximately 80% of the time, according to Gallup research, with human cognitive biases being the primary culprit. Your brain's natural tendencies toward confirmation bias, overconfidence, and anchoring on first impressions sabotage objective decision-making in ways most hiring managers never recognize.

Perhaps most surprisingly, many common hiring practices lack scientific validity. Experience as indicated on resumes shows almost no correlation with future job performance. Those "years of experience required" in your job descriptions? Research suggests they're nearly worthless as predictors of success.

What actually works? Validated, predictive assessments that measure cognitive ability (the strongest predictor across all jobs), followed by personality traits and work culture fit. When these assessments form the foundation of a structured hiring process - complete with targeted interview questions and job simulations - organizations experience dramatically better outcomes.

For HR professionals, this episode, hosted by Career Club's Bob Goodwin, provides actionable insights to transform hiring processes, reduce costly turnover, and make the business case for evidence-based hiring practices. The technical knowledge exists - now it's time to close the research-practice gap and revolutionize how we match people to jobs.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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What happens when HR strategy genuinely aligns with company mission? Amy Kruglak, the first VP of People at medical AI company Elucid, reveals the powerful impact of intentional employee experiences in this thought-provoking conversation.

After taking a post-COVID break to recharge from the exhaustion many HR leaders experienced, Amy found herself drawn to Elucid's mission of cardiovascular disease prevention—a cause deeply personal to her after losing her father to sudden cardiac disease. This alignment between personal values and organizational purpose forms the foundation of her approach to people leadership.

Working at the intersection of regulated medical technology and cutting-edge AI presents unique HR challenges. Amy details how she's navigated these complexities by immersing herself in the business fundamentals, developing specialized onboarding programs that help technical talent quickly understand Elucid's innovative products, and creating benefits that reflect the company's mission—like providing cardiac CT scans to all employees.

Throughout the conversation, Amy emphasizes that effective HR leadership requires both data mastery and human connection. "I'm kind of a data junkie," she admits, highlighting how metrics around hiring, compensation, and performance give her the credibility needed to partner strategically with business leaders. Yet she balances this analytical approach with a commitment to honest feedback and personalized employee experiences that simply aren't possible in larger organizations.

As Elucid celebrates reaching 100 employees, Amy offers advice for HR professionals stepping into executive roles: "Learn the business." Understanding how people drive organizational success transforms HR from a support function into a strategic powerhouse that directly impacts the bottom line.

Whether you're leading people operations in a regulated industry, navigating growth at a mission-driven company, or seeking to create more intentional employee experiences, Amy's insights provide a roadmap for elevating HR's impact. Subscribe to the HRchat Show for more conversations with innovative people leaders who are reshaping the future of work.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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The landmark 800th episode of the HRchat Show welcomes Chad Sowash, the dynamic co-host of "HR's Most Dangerous Podcast" – the Chad and Cheese Show.

Chad has worked in the HR, Talent Acquisition, and HR Tech space for over 20 years consulting hundreds of Fortune 500 companies like AT&T, Lockheed Martin, and The Ford Motor Company. Chad is a former Army Infantry drill sergeant, who cut his teeth in online recruitment in the late 1990s. He went on to build Randstad's first military veteran hiring program. Today, you can find him behind the mic at events, and/or working hard to challenge the norm.

This celebration episode delivers a masterclass in straight talk about what's working, what's broken, and what's next in HR and talent acquisition.

Drawing from his career journey from Army infantry drill sergeant to HR tech innovator, Chad shares how military leadership training gave him a competitive edge in corporate environments. He pulls no punches discussing the need for HR to stop identifying as cost centers and start demonstrating real business impact. Chad emphasizes. "Nothing happens without human beings doing the jobs. We are the beating heart of every organization."

The conversation tackles veteran hiring initiatives, where Chad distinguishes between companies seeking actual outcomes versus those merely checking diversity boxes. This extends to his candid assessment of recent DEI program rollbacks.

Looking toward the future, Chad warns about "vaporware" in HR tech – over-promised technologies that can't deliver. He emphasizes the importance of bringing diverse voices into HR conversations, sharing how his podcast deliberately seeks experts from outside the industry to provide fresh perspectives on workforce challenges.

Bill Banham and Chad also discuss the best HR and Recruitment events in the calendar, including RecFest, UNLEASH, HR Tech and Transform.

Ready to revolutionize your approach to talent acquisition? This episode delivers actionable insights that challenge conventional thinking and inspire meaningful change.

Subscribe to the HRchat Podcast for more conversations that push boundaries and redefine what's possible in the world of work.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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From laptop-toting C-sections to spreadsheet nightmares, employee leave management has long been one of HR's most complex and frustrating challenges. Mahima Chawla, CEO and co-founder of Cocoon, is changing all that with a revolutionary approach to leave administration.

Mahima shares how a chance conversation sparked her journey into the leave management space. When a colleague described bringing her laptop to her C-section to file for state benefits, Mahima was shocked by the fragmented nature of employee leave – with different time allocations, multiple payment sources, and employees left to navigate complicated paperwork during already stressful life transitions. After speaking with dozens of HR leaders who universally described leave as "an absolute nightmare," she recognized an opportunity to transform this overlooked but critical function.

Cocoon tackles five major headaches for HR teams: navigating complex compliance regulations, managing multi-source payroll calculations, coordinating intricate workflows, improving employee experiences, and providing valuable benchmarking data. What makes their approach unique is their focus on automation – Mahima explains that 95% of leave management involves objective decisions perfectly suited for software handling, creating consistency while freeing HR professionals from administrative burdens.

Beyond streamlining processes, Cocoon is addressing financial barriers that often prevent employees from taking needed leave. By ensuring employees understand their payment sources and helping them access entitled funds, the platform supports both employers and workers during critical life moments. Looking ahead, Mahima envisions expanding Cocoon's capabilities across more industries and geographies, while predicting that the definition of "leave" itself will continue evolving beyond traditional categories to embrace more of life's realities.

Connect with Mahima on LinkedIn and follow Cocoon's page for updates on their appearances at major industry events including HR Transform and DMEC in 2025.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Dr. Rochelle Haynes returns to the pod to discuss her OpenHR framework, a comprehensive approach to helping organizations thrive with today's blended workforces. As founder and CEO of Crowd Potential Consulting, Rochelle draws on her psychology background and PhD research to address how modern workplaces can effectively engage diverse talent pools spanning full-time employees, contractors, remote workers, and AI systems.

Rochelle challenges the false dichotomy between remote and in-office work, explaining that the real conversation should center on providing wider access to meaningful employment. Despite some corporate pushback against flexibility and diversity initiatives, she observes that younger generations continue demanding work environments that accommodate their lifestyles and prioritize wellbeing. Companies forcing rigid structures face higher turnover rates as workers—particularly Gen Z—readily abandon environments that lack engagement opportunities.

The heart of Rochelle's approach lies in her OpenHR framework, consisting of four interconnected components: Open Rules (compliance and strategy), Open Tools (digital frameworks and cybersecurity), Open Skills (evolving competencies), and Open Thrills (inclusion and recognition). Built on a foundation of open culture, this model guides organizations in creating environments where diverse worker types can contribute as valued team members rather than second-class citizens. Her bestselling book provides practical roadmaps, questionnaires, and 90-day implementation plans for organizations ready to transform their approach to talent management.

Perhaps most revolutionary is Rochelle's advocacy for skills-based talent deployment rather than rigid job descriptions. This approach allows companies to identify and utilize employees' diverse abilities across departments, potentially addressing the disengagement often mischaracterized as "laziness" in younger workers. By creating more exploratory performance reviews that uncover employees' wider interests and talents, organizations can unlock hidden potential while creating more engaging work experiences. Ready to transform how your organization thinks about talent? Visit crowdpotential.co.uk or connect with Rochelle on LinkedIn to begin your OpenHR journey.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In a world where technology unfolds rapidly, the dialogue on workforce sustainability shifts towards a central theme: upskilling. This HRchat episode features Tan Moorthy, the new CEO at Revature, where he shares powerful insights on the imperative for organizations to embrace continuous learning and adapt their workforce to the evolving demands of artificial intelligence and technology. Tan's extensive expertise in human resources and technology provides listeners with a unique perspective on why traditional hiring methods fall short in today’s market.

The discussion unpacks pivotal strategies on how companies can shift their focus from solely hiring experienced talent to cultivating existing employees’ skill sets, enabling them to navigate the challenges posed by AI and tech advancements. With an alarming 80% of software engineers needing upskilling by 2027, this episode urges HR leaders to recognize the pressing need to foster a skills-first culture. Tan emphasizes that human potential can flourish when paired with technology, creating unique opportunities for growth and innovation.

This engaging conversation not only addresses the skills gap facing many industries today, but it also serves as a crucial reminder that developing a learning mindset is essential for every professional, regardless of their field. Whether you're a business leader, HR practitioner, or simply interested in the future of work, Tan’s insights will resonate with you. Tune in to discover the depth of knowledge shared, and take the first step in equipping yourself and your workforce for the inevitable changes to come. Don’t forget to follow us for more captivating content and be a part of our community dedicated to understanding the evolving world of work!

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Kul Mahay returns to the HRchat Show to preview the second annual Human-Centred Leadership Conference happening in Derby, UK in May.

With 30+ years of experience in unlocking human potential, Kul explains why he believes this isn't your typical leadership conference. Forget the parade of speakers inducing what he calls a "hypnotic state." Instead, this carefully crafted experience blends powerful keynotes, real-world case studies, mindfulness sessions, and high-energy Disrupt talks to tell a cohesive story about the power of putting people first.

The theme this year is 'How can Human Centred Leadership Drive Workplace Cohesion and Performance?'

The four conference workstreams are:

1. As organizations talk about rolling back DEI initiatives, how can HCL provide an alternative perspective?
2. Why people matter in driving workplace performance.
3. Why the wellbeing of our leaders is critical and what can we do about it?
4. What do healthy workplaces look like and how does that impact performance?

Ready to transform your leadership approach and organizational culture? Limited tickets are available at humancentredleadership.co.uk. Join forward-thinking leaders who understand that putting humans first isn't just the right thing to do—it's the smart business move that delivers results.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode of the HRchat Show, we delve into the urgent need for organizations to reevaluate their employee health benefit offerings. Lindsey Gage-Cole, Chief Transformation Officer at GroupHEALTH Benefit Solutions, discusses the significant disconnect between employee expectations and actual employer actions when it comes to wellness support. A staggering 90% of Canadians believe in the necessity of support for well-being, yet fewer than half notice their employers taking action. This episode examines the transformative power of ancillary benefits, once seen as mere perks like massage therapy but now evolving to encompass holistic wellness programs tailored to meet the diverse needs of employees across various life stages.

Listeners will gain insights into the vital role that ongoing reviews of benefit plans play in responding to changing employee demographics and emerging health trends. We highlight the importance of tailoring wellness initiatives to address the unique dynamics of the workplace today, marked by an increase in generations coexisting under one roof and distinct challenges they face. If you’re an HR professional looking to enhance your organization’s approach to employee well-being, you won't want to miss the actionable strategies shared by Lindsay. We conclude with a call to action for listeners to reassess their wellness initiatives and consider how they can better support their workforce's needs. Join us for an enlightening discussion that promises to reshape your understanding of what employee well-being truly means in the modern workplace!

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Ready to dive into the transformative world of employment verification? Join us as we explore how Chris Harper, the CEO of ZippedScript, is changing the HR landscape one credential at a time. With his background as an entrepreneur, Harper outlines his journey to creating an innovative platform that simplifies education verification and accelerates the hiring process for businesses. ZippedScript’s unique approach allows candidates to pre-verify their credentials, eliminating long waiting times and building immediate trust with employers, a crucial aspect in today’s fast-paced hiring environment.

Throughout our conversation, Harper sheds light on the growing concerns of credential fraud in recruitment, emphasizing how technology can safeguard against this issue. As technology advances and AI becomes more integral to HR operations, we delve into Harper’s vision for leveraging these tools effectively. His insights on global challenges in background checks illustrate the importance of adapting to varying jurisdictions and how ZippedScript is positioned to make a meaningful impact worldwide.

This episode is packed with strategies, inspiration, and an optimistic view of the future of HR tech. Don't miss out on this engaging discussion that promises to be both informative and thought-provoking. If you enjoy these insights, we encourage you to subscribe, share, and leave a review to help spread the word about how technology is reshaping the future of work.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Discover the game-changing potential of video within human resources in this insightful episode. Join us as we speak with Amy Casciotti, Vice President of HR at TechSmith, who shares her valuable experiences on leveraging video to enhance HR efficiency, employee onboarding, and training. Amy emphasizes the critical role video plays in fostering engagement, particularly in the modern landscape of hybrid work environments. With a focus on creating efficient communication methods, she discusses how HR can implement video for onboarding, making essential benefits information more accessible and understandable through visual aids.

The conversation also delves into some challenges HR faces in engaging remote teams and how personalizing video messages can put a face to the name, helping employees feel more connected. Learn about best practices for producing high-quality videos that capture attention and promote interaction, ensuring that training materials are effective and engaging. Amy’s insights into utilizing AI for localized training suggest that the future of HR lies in adaptable, inclusive communication methods.

Whether you’re an HR professional seeking innovative solutions or a business leader interested in effective employee engagement strategies, this episode is packed with actionable takeaways that can elevate your HR practices. Tune in now to implement the transformative power of video in your organization and keep your workforce connected! Don't forget to subscribe, share, and leave us a review!

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode of the HRchat show, we talk about world of work-focused podcasting. Join us as we delve into the journey of WRKdefined, a new-ish podcast network founded by William Tincup and Ryan Leary.

William and Ryan share how they aim to uplift independent podcasters and create a space where work-related conversations thrive in various formats.

You’ll learn about the necessity of adapting to changing audience preferences and why collaborative efforts matter in cultivating a vibrant podcasting community.

Throughout this episode, we touch on significant themes such as mental health, recruitment, and the influence of technology in shaping workplace dynamics.

Join us for a conversation that not only presents valuable insights but encourages you to reflect on your own work experiences.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Are we ready for the AI revolution in coaching? This episode features an insightful dialogue with Joel DiGirolamo from the International Coaching Federation. We delve into how AI is reshaping the coaching landscape, enhancing communication and productivity while also raising ethical questions. Joel shares valuable insights on the rigorous standards necessary to harness AI in a way that prioritizes clients' needs, addressing both the promises and risks associated with this technology.

From data privacy concerns to the potential for algorithmic bias, we explore the complexities of integrating AI in coaching. Joel emphasizes the significance of clear agreements around client data and the need for transparency in AI processes to ensure ethical practices. As the coaching profession evolves, we discuss the responsibility of coaches, organizations, and tech developers to create an environment where AI can be a supportive tool rather than a disruptive force.

Tune in to hear about the ICF's initiative to set standards for AI in coaching, ensuring that best practices lead the way. If you're curious about the future of coaching and how it can adapt to technological changes, this episode is a must-listen. Join the conversation, and let’s explore how we can build a future where coaching empowers individuals, supported by the advancements of AI. Don’t forget to subscribe and share your thoughts on this fascinating intersection of human engagement and technology!

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Discover how Suzanne Lucas, aka the Evil HR Lady, merges humor and HR expertise in a lively conversation with Bill Banham that promises to change your perspective on workplace dynamics.

We explore Suzanne's transition from a political science scholar to a renowned HR voice and how her latest venture, HR Learns, is democratizing HR training.

Get ready to uncover the shifts in DEI strategies from industry giants like Amazon and rethink how improvisational comedy can sharpen your HR acumen.

Join us as we tackle the multifaceted challenges of modern workplaces, from navigating complex discrimination cases to understanding the evolving legal landscape of marijuana use.

Whether you're an HR professional in a small business or a corporate giant, this episode offers actionable strategies to help you stay ahead of the curve in a rapidly changing world!

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Imagine reshaping the very essence of HR within the charity sector. That's exactly what today's guest, Idris Arshad, has been doing as a top HR influencer in the UK.

Tune in as Idris shares his inspirational journey of challenging stereotypes and redefining the role of HR as an integral force in supporting charitable missions. Bill Banham uncovers how Idris has utilized platforms like LinkedIn to amplify his advocacy, and they discuss the role of the Chartered Institute of Personnel and Development (CIPD) in driving HR excellence. Idris's insights reveal the heart of HR as a vocation rooted in helping people and championing social good.

As we steer into the world of Diversity, Equity, and Inclusion (DEI) within the third sector, we dive into the intricacies of leading DEI initiatives that are both impactful and genuine.

In the discussion, there's a focus on how transparency and data-driven strategies can foster a more inclusive work environment. We also touch on the pressing issue of declining DEI efforts in some corporate and governmental spheres and what this means for future DEI trajectories.

This episode promises a wealth of knowledge for anyone eager to understand the evolving landscape of HR and DEI in the charity sector!

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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What happens when a professional actor turns the spotlight onto the HR assessment industry? Meet Nigel Gracie, Business Development Director for Europe and Africa at Harrison Assessments International, as he shares his fascinating career pivot and the groundbreaking work of Dr. Harrison.

Tune in for a a fresh perspective on how behavioral assessments can amp up employee productivity and profitability, and why the fusion of eligibility and suitability is crucial for job performance. Nigel's passion for working with visionary leaders will inspire you to consider the profound impact of leadership that both challenges and motivates.

We journey through the intricate landscape of behavioral traits and paradoxical behaviors, revealing why understanding these nuances can shape a thriving company culture. Learn about the art of balancing optimism with realism, and how these insights can enhance influence within your organization. Our discussion on employee engagement emphasizes the power of valuing opinions and tailoring initiatives to boost business outcomes.

As we explore Harrison's innovative business model and look forward to Nigel's participation in Disrupt HR events, this episode offers valuable insights for those eager to transform their workplace dynamics!

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode of the HRchat show, we talk about what it means to become crisis ready in the workplace, a must for HR professionals and leaders alike. Join us as we sit down with Dr. Bill Howatt, an expert in workplace mental health and capacity building, alongside HR media figure Todd Humber. Together, they unveil the Crisis Ready program, a groundbreaking initiative designed to equip individuals with practical tools to navigate interpersonal crises effectively. Hear firsthand how this program aims to establish a workplace culture where mental health is prioritized with the same urgency as physical health.

In the discussion, we look at the complexities of recognizing and addressing workplace mental health challenges. Dr. Howatt emphasizes the importance of creating environments that extend beyond the bare minimum of emergency resources. We tackle the pressing question of whether organizations are genuinely maintaining momentum in supporting mental health post-pandemic. Through this conversation, you'll gain insights into fostering a culture of kindness, accountability, and purpose, ensuring leaders understand and prioritize the emotional well-being of their teams.

Finally, we delve into the legal and ethical obligations of employers in cultivating trauma-informed workplaces. Learn about the evolving landscape of workplace safety regulations, including the necessity for respectful debates and authentic communication. This episode is a treasure trove of practical insights, from building competence-based models to ensuring that training translates into meaningful outcomes. Don't miss out on learning how to access further resources and connect with Crisis Ready Workplaces for continued development in this crucial area.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Discover how HR tech trends are set to revolutionize the hiring process by 2025 with insights from the legendary Gerry Crispin, principal and co-founder of CareerXRoads. With over five decades of recruitment expertise, Gerry explores the exciting role of technology in enhancing real-time interviews and enabling candidates to shine. We promise you'll uncover how HR leaders are leveraging these advancements to align talent acquisition strategies with evolving skill demands.

As the conversation unfolds, Gerry and Bill Banham discuss the emerging shift toward relationship recruiting, emphasizing the importance of long-term connections over immediate hires.

Delve deeper into the transformation of hiring practices through social media and networking as we examine how recruiters are balancing short-term needs with long-term talent cultivation. Hear about the challenges and triumphs in building a diverse candidate pool that reflects societal diversity, particularly as the landscape shifts in the United States. With a focus on elevating the candidate experience—even for those not immediately hired—Jerry's insights illuminate the path forward for recruiters committed to diversity and inclusion. Don't miss this opportunity to gain a comprehensive understanding of the future trends in recruitment from one of the field's most esteemed figures.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Implementing an effective DEI strategy relies on a deep understanding of your organization’s current position, the required steps for progress, and a reliable method for ongoing DEI metrics measurement. In this HRchat episode, we discuss why the numbers should determine leadership direction. In light of recent changes, we also consider if now is the time to double down on demonstrating the need for the DEI data.

Bill's guest this time is Kristen Boyle, VP of Marketing at PeopleInsight by HireRoad, a leading people analytics solution. Kristen, joined the PeopleInsight by HireRoad team in January 2024 after serving as VP of Marketing at PandoLogic, B2B marketing lead for Amazon Ads, and climbing the marketing ranks at Indeed and Nielsen during peak growth periods. Kristen is a marketing strategist with a passion for insights-driven storytelling and leads the mission of telling HireRoad’s impressive story of growth and innovation.

Questions

• PeopleInsight by HireRoad has seen big changes at the leadership level over the past 18 months. What are some of the challenges and opportunities that come with a fresh leadership team?
• You believe that "a data-driven strategy is no longer optional... Anyone who is in the throes of year-end reporting knows what I'm talking about". What did you mean by that?
• In light of recent political decisions and the broader pullback on DEI efforts across industries, the urgency to back DEI initiatives with data has perhaps never been more critical. Why is NOT collecting (specifically) DEI data no longer an option? Can you share some ways PeopleInsight provides the DEI data that can correctly inform business decisions?
• What are some of the primary challenges your team has seen HR professionals face when adopting data-driven decision-making (and how does PeopleInsight help address them)?
• Why did HireRoad decide to publish The State of People Analytics 2025, and what do you hope readers will take away from it?
• The ebook mentions that only 22% of organizations rate their people analytics as “very effective.” What advice from the ebook would you offer to companies aiming to build a more robust data-driven HR function?

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Ever wondered how AI can transform HR practices? Get ready to explore its potential to revolutionize employee communication and personalized learning and development.

In this HRchat episode, Bill Banmham welcomes back the dynamic Torin Ellis.

Listen as Torin shares insights from his co-authored report, "Reducing Bias in HR Using Artificial Intelligence," revealing both the triumphs and hesitations organizations face as they journey towards AI adoption. Discover how even small steps toward embracing AI can lead to significant enhancements in HR processes and boost employee engagement.

Our conversation takes a dive into ethical AI implementation, especially in hiring, through our collaboration with Plum. Learn how their AI-driven tools are reshaping recruitment by reducing bias and ensuring fairness. We stress the importance of human oversight and the integration of diversity, equity, inclusion, and belonging into AI solutions. With shifting governmental attitudes towards DEIB, we explore why adopting a thoughtful approach is crucial. As we wrap up, we share insights on balancing professional and personal interactions, sprinkled with plans for an upcoming networking trip to Las Vegas. Don’t miss out on this episode packed with practical and forward-thinking strategies!

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Curious how inclusivity can reshape your workplace? Join us for an insightful conversation with Lila Nazef, the accomplished Vice President of Sales and Marketing North America at Neocase.

With nearly two decades of expertise in HR tech, Lila offers a wealth of knowledge on transforming HR service delivery into a more inclusive experience for employees.

Tune in and discover how Neocase demystifies complex HR jargon, ensuring that everyone, regardless of their level of tech-savviness, can easily access crucial resources.

As social movements continue to shape our understanding of inclusivity, Bill Banham and Lila examine how tools like Neocase are instrumental in crafting environments where inclusivity and efficiency go hand in hand.

We also highlight the importance of designing mobile applications that meet advanced accessibility standards, ensuring that users can navigate HR processes seamlessly. From AI integration to real-world feedback, this episode is packed with insights on how technology is revolutionizing the employee experience, making it as pivotal now as it was during the height of the COVID era.

Questions For Lila Include:

• Managing inclusivity is a key priority for HR decision-makers; can you outline the characteristics of this challenge?
• You mentioned that there’s a balancing act between inclusivity and efficiency. In times of conflict should efficiency always win out?
• SHRM last year removed the E from DEI and instead now focuses more on inclusivity and civility. What does civility in the workplace mean to you and is SHRM right to place an emphasis on it?
• What are the recent innovations introduced by Neocase to promote inclusivity?
• How do you measure the effectiveness of your solutions?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this HRchat episode, we look at ways to provide employees with the tools to build and validate skills to drive business performance.

Bill Banham's guest is Sarah Danzl, Chief Marketing Officer at Skillable, a company that helps pros create hands-on experiences that connect learning to work, validate employee skills, and accelerate job readiness.

Unlock the secrets of transformative learning as Sarah guides us through the revolution in skills development. Sarah shares her expertise on blending innovative technologies with traditional training methods to cater to diverse learning styles, making a bold promise to equip individuals and organizations for growth.

From her passion for philanthropy to advocating for neurodiversity, Sarah reveals how Skillable is changing the HR landscape with its hands-on experiential learning approach. With the integration of AI, and the challenges posed by market volatility, she emphasizes the shift towards a skills-based approach, highlighting how validated skills are becoming more valuable than traditional metrics.

The conversation also looks at the future of remote work culture, as we discuss the balance between virtual and in-person interactions. Explore how scenario-based training can develop practical skills and the importance of customized learning experiences tailored to organizational needs.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Can leaders truly create an environment where employees feel safe to share their mental health challenges? Join us on the HR Chat Show as John Ferguson, Chief Human Resources Officer at NASCAR, shares insights into how workplace culture is transforming with the entry of Gen Z.

Through personal stories and professional experiences, John discusses the importance of leaders modeling transparency and support, creating a culture where employees can bring their whole selves to work without fear of judgment.

Listen as Bob Goodwin and John explore how the balance between professional duties and personal life is critical for mental wellness, emphasizing the value of empathy, emotional intelligence, and adaptability in navigating these evolving dynamics.

Discover the power of personal agency and autonomy as we delve into how these play essential roles in both personal development and workplace empowerment. By fostering an environment that supports growth and work-life balance, organizations not only benefit current employees but also cultivate future brand ambassadors. We discuss the importance of maintaining a strong sense of self and a guiding "North Star" to help navigate life's challenges, especially amid the ongoing changes since 2020. Insights from Viktor Frankl's "Man's Search for Meaning" illustrate how purpose can be found even in adversity, encouraging a mindset that embraces change while holding onto core values and self-awareness.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this HRchat episode, we look at building a first-rate payroll product. My guest today is Sriram Ganesan, Senior Director of Engineering at Rippling, a company on a mission to help customers increase savings, automate busy work, and make better decisions by managing payroll, HR, IT & spending in one place.

Unlock the secrets to freeing up your HR team's time and enhancing strategic thinking with Sriram. Join us as we uncover how Rippling is transforming payroll, HR, IT, and spending management with cutting-edge technology. From Sriram's journey from Rippling's insurance team to leading the global payroll team, discover how they simplify complex processes and eliminate the tedium of manual tasks, allowing HR professionals to focus on what truly matters.

Explore how Rippling is breaking down barriers for companies looking to expand globally. Sriram reveals Rippling's dual approach: the Employment of Record (EOR) for seamless international hiring and a robust software solution that centralizes essential HR functions. Embrace the efficiency of Rippling's interconnected ecosystem, where manual data entry becomes a thing of the past. Much like Apple's renowned integration, Rippling's holistic approach is designed to empower organizations to solve more complex problems and thrive in the global market.

Understand the intricacies of building a successful payroll technology product. Our conversation with Sriram dives into the critical components, such as ensuring timely and accurate employee payments and crafting a system that addresses payment queries with clarity. Learn the importance of having a contingency plan and why proactive communication with customers is crucial.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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The guest this time is Jocelyn King, CEO and Founder of VirgilHR, a SaaS solution that empowers HR professionals to make smart, compliant employment and labor law decisions in real time.

HR has been the passion and focus of Jocelyn’s entire career as she’s supported high-growth technology start-ups and public companies throughout her tenure. She defines herself as a true HR generalist and has touched on all aspects of HR in her senior roles.

Jocelyn has strong expertise in creating and executing HR strategy, managing employee relations for multi-state and global organizations, developing a diverse and high-performing work culture, owning organization development and change management, and crafting the total reward, talent development, and talent acquisition strategies.

Questions for Jocelyn include:

• What unique challenges do HR professionals face when it comes to staying compliant with employment and labor laws, and how does VirgilHR address these issues differently from traditional methods?
• With the thousands of federal, state, and local laws constantly evolving, how does VirgilHR ensure that its platform remains up-to-date and accurate in real time?
• Any big compliance changes HR pros in the US can expect in the next 3-6 months?
• One key area for compliance is leave management and wage and hour laws. In one minute or less, how does VirgilHR support HR teams in navigating these complex areas?
• 1 in 10 employers is sued every year by their employees and US employers spend over $14B a year on outside legal counsel. How does VirgilHR’s solution reduce risk and liability for organizations, and what kind of feedback have you received from clients regarding reduced legal costs or avoided settlements?
• What advice would you give to HR leaders who are overwhelmed with compliance challenges?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Discover the transformative power of artificial intelligence in HR as we explore how generative AI is reshaping the workplace.

The guest this time is John Kannapell, President, COO and Board Member at CYPHER Learning, a company leading the disruption of learning platforms to deliver a "just in time, just for you, just the way you want to learn" approach that puts people first.

Listen as John discusses the ethical use of AI, emphasizing the significance of transparency, fairness, and accountability in HR practices.

With a recent survey revealing many employees are using AI without their bosses' knowledge, John stresses the importance of open dialogue and clear policies to guide ethical AI usage, bringing to light the necessity for HR professionals to lead the charge in this new digital age.

Join us for an energizing discussion on how HR can spearhead green AI strategies, driving environmentally responsible and energy-efficient practices within organizations. John shares insights into Cypher Learning's collaboration with AWS to mitigate environmental impacts and boost employee engagement. We highlight the pivotal role of green learning initiatives and the selection of SaaS solutions that align with sustainability goals, underlining AI's potential to support a healthier bottom line while reducing carbon footprints. The conversation serves as a compelling call to action for HR professionals to champion sustainability.

Witness the dynamic impact of AI on organizational efficiency, where innovation thrives from the ground up. John recounts remarkable stories of AI enhancing learning and training, such as an education company creating 2,800 courses in just 30 days. We emphasize the responsibility of adopting AI equitably, with tools like AI CrossCheck ensuring alignment with corporate standards. As we wrap up, we're excited to invite you to connect with us for further insights on platforms like LinkedIn and the Cypher Learning website, providing ongoing support for those eager to harness AI's potential responsibly.

By the way, listeners - if you enjoy this episode, check out HRchat episode 593 from June 2023 featuring CYPHER CEO, Graham Glass.

In addition, check out the CYPHER Learning's “Survey report: Bridging the A

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Curious about how AI is reshaping the world of talent acquisition and what that means for aspiring recruiters?

Tune in as Serge Boudreau, Vice President of Global Agency Partnerships at C Squared Technology, shares his seasoned insights from two decades in the industry. With the rise of AI, discover how traditional roles are transforming and what it takes to thrive in this rapidly evolving field.

Serge delves into the shifting demand for recruiters, offering a unique perspective on the profession's future and recounting memorable moments from his podcasting venture with Recruitment Flex.

From streamlining resume screening to the rise of "lazy apply" tools, AI is both a boon and a challenge in talent acquisition. We explore the crucial balance between quantity and quality in recruitment, revealing how companies can navigate the overwhelming influx of applicants to find the perfect match.

As AI takes on more roles, maintaining a genuine human touch becomes essential. Listen and learn about the value of human interaction and creativity in the recruitment process, and join us in anticipating the innovations on the horizon that promise to redefine how organizations attract and nurture talent.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Discover the future of talent strategy with the trailblazing Jennifer McClure, co-founder of DisruptHR, as she takes us on her journey from corporate HR executive to dynamic global speaker and innovator in the HR community.

Listen as Jennifer and Bill Banham discuss the worldwide impact of DisruptHR, now flourishing in 30+ countries, including fresh chapters in Nairobi and Tanzania. Jennifer shares insights on launching your own chapter, emphasizing inclusivity and diversity. We dive into the transformative trends predicted for 2025, offering a roadmap for those aiming to revolutionize their HR practices.

The conversation also ventures into the evolving landscape of the workforce, highlighting the need for skills development, mental health support, and fostering DEIB (Diversity, Equity, Inclusion, and Belonging). Jennifer stresses the importance of continuous learning and empathetic leadership amidst rapid technological advances, urging organizations to nurture existing talent and prepare for future demands.

Explore strategic workforce planning as a tool for enhancing employee engagement and retention while navigating demographic shifts. Don't miss this enlightening discussion packed with actionable strategies to maintain competitiveness and foster a thriving, inclusive work environment.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In the first episode of 2025, Chris Bjorling, President at Fidello Inc., returns to the HRchat show for a heartwarming kickoff! From sharing his first adventure as Santa Claus to his hopes for the year ahead, Chris fills our episode with personal stories and professional wisdom.

Listen as Bill Banham and Chris journey through the expanding role of AI in HR, offer a nostalgic nod to the evolution of AI since the late 80s, and Chris shares his optimistic outlook on technology's growing presence in HR.

As we navigate the shifting tides of 2025 HR trends, discover how performance measurements are embracing flexibility with ongoing success discussions that cater to diverse work styles. We delve into the rigorous recruitment processes of today's employer-driven market, emphasizing structured interviews and transparent job descriptions.

Looking ahead, Chris and Bill preview season 14 of the People and Performance Podcast, featuring elite sports figures sharing lessons for the corporate world. Plus, learn why attending conferences like SHRM and ATD can offer fresh perspectives on HR and performance management. Connect with us on LinkedIn and explore our website for more exciting content!

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode, Bill Banham and Chris Bjorling reflect on the world of work in 2024.

Join us for an engaging discussion on the shifting paradigms within the HR industry and beyond. We'll explore the significance of recent professional gatherings, like the Disrupt HR event in Buffalo and the ATD conference in New Orleans, and what they reveal about the future of work. From the role of civility in workplace dynamics to the transformative potential of AI and tech in HR processes, this conversation with Chris Biorling is packed with valuable insights. Plus, we dive into the complexities of hybrid work and the bespoke approaches necessary for global organizations to thrive.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Discover the transformative power of HR leadership in the GovTech sector with our guest, Carrie Cisek, Chief Human Resource Officer at Granicus.

Carrie shares her journey from the fast-paced world of a SaaS company during the dot-com era to her role at Granicus, where she is shaping workplace cultures and enhancing government-citizen communication.

Learn how Granicus's innovative software solutions are revolutionizing federal agency engagement by streamlining processes, sending millions of messages, and creating user-friendly online services. Kari offers an inside look at the tech hiring landscape in the public sector, emphasizing the unique mission-driven opportunities available for prospective candidates.

Join us as we explore the dynamic and diverse global workforce at Granicus, where remote work has become a powerful tool for fostering varied perspectives. We delve into the meaningful outcomes achieved through collaborations with government clients, such as supporting vulnerable children. Carrie also discusses HR priorities like fostering a sense of belonging and rolling out a cultural ambassador program to enhance internal processes. Ready to learn more? Connect with us and explore Granicus further through our website and LinkedIn.

This episode is a must-listen for anyone interested in the future of government communication and employee engagement!

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Wondering where the tech job market is headed and how HR is evolving to meet the challenges of tomorrow? Keen to learn if 2025 will see candidates back in the driver’s seat?

The guest this time is Mark Chaffey, CEO of tech hiring platform hackajob. Tune in as we assess the current job market - characterized by increased candidate availability and AI-driven tools - and look ahead to a hopeful resurgence in tech hiring in 2025.

Mark shares the journey of how hackajob is reshaping the hiring landscape by placing candidates at the center, allowing companies to pitch to them first. With an impressive 85% response rate, this approach is changing the game for tech professionals and recruiters alike. Plus, Mark gives us a peek into his personal adventures, moving from London to the bustling streets of New York, and how the city’s vibrant energy matches his own.

About hackajob
Businesses use hackajob's full-stack hiring platform to source talent through a two-sided marketplace, craft a compelling employer brand to a community of over 500k tech professionals, conduct online assessments and remote interviews as well as generate powerful insights about their diversity and inclusion performance.

The platform is underpinned by over 50 million first-party data points on technical professionals that leverage proprietary AI models to enable companies to get an 85% response rate, to individuals they message via our marketplace; whilst reducing the number of applications to make a hire by 7x.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Uncover the secrets behind AI-driven transformation in HR with today's guest, the accomplished technology strategist Bob Pulver.

With a career at giants like IBM and NBCUniversal, Bob shares his expertise on why understanding the human side of tech adoption is crucial in today's rapidly evolving landscape. This episode features insights straight from the HR Tech Conference and Expo in Las Vegas, emphasizing the importance of hiring for skills and potential rather than just resumes. Bob also invites you to explore his podcast, "Elevate your AIQ," where he unpacks the role of responsible AI in shaping a better workplace culture.

Join us as we explore diverse perspectives on the ethical dimensions of AI in HR with industry voices like Brent Skinner, Mark Pfeffer, and George LaRock. We delve into the critical need for responsible AI usage that levels the playing field and focuses on genuine talent. Packed with practical tips for HR leaders, this episode offers guidance on maintaining good data practices and understanding specific AI use cases. Bob Pulver provides a roadmap for connecting with him and accessing his work through the Work Defined network, making this conversation a must for anyone invested in the future of technology and HR.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Discover how AI is reshaping the HR and marketing landscape in our engaging conversation with entrepreneur Mark Willaman. From pioneering the employee benefits technology sector to creating innovative platforms like HRMarketer, Mark's journey is a fascinating tale of entrepreneurship and foresight. Our discussion with Mark offers valuable insights into his latest ventures, Newsworthy AI and Newsramp, which promise to revolutionize press release distribution. Learn how AI tools can enhance content creation, providing a powerful ally for brainstorming and writing enhancement.

Join us as we explore the merging worlds of HR and marketing, uncovering strategies that HR professionals can employ to boost employer branding and attract the best talent. With Mark's expertise, we dissect the reliability of AI-generated content detection tools and highlight the increasing adoption of marketing techniques within HR functions. We also share Mark’s expert tips on press release strategies, demonstrating how platforms like Newsworthy AI and Newsramp can significantly amplify a company's visibility and engagement. Tune in to gain practical insights and stay at the forefront of the evolving work environment.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this AI-focused HRchat episode, we hear from ChaVon (CJ) Clarke-Joell, Top 100 Brilliant Women in AI Ethics (2024), Global AI Ethics Advocate, Thought Leader, Innovator in Digital Wellness & Resilience and recent speaker at the MK AI Summit.

Organizations are grappling with employees bringing AI tools to work. Employees are secretly using ChatGPT and other AI tools, creating what is called 'Shadow AI.' Instead of fighting this trend, says CJ, HR pros and leaders should embrace it.

CJ has created two organizations that tackle different sides of the same challenge - CKC Cares focuses on the human side of digital transformation, while The TLC Group addresses technical governance and cybersecurity. Why is bridging these two worlds so critical right now?

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Rethink everything you know about work patterns with Grace Tallon, a passionate advocate for the four-day model. Grace's fascinating journey from a public representative in Dublin to championing a reduced work schedule challenges the conventional mindset, highlighting how technological progress hasn't yet lightened our load. She brings to light the flexibility struggles faced by workers and makes a compelling case for reshaping our traditional work norms to secure a more harmonious work-life balance.

Questions for Grace include:

• What first sparked your interest in reducing work time?
• What’s wrong with the standard 5-day, 40-hour workweek anyway?
• Only jobs with tech that augment jobs applicable for a 4-day work week?
• Should one get the same pay if they are doing fewer hours or are you saying folks can work extended hours over 4 days?
• What are the biggest reasons why leaders are attracted to the concept of reducing the working hours of their employees?
• How do you help organizations successfully transition to a shorter work week?
• What are the biggest or most common challenges companies need to overcome?
• Where do you think the four-day workweek movement will be in 2030, will we all be working less?

Join Bill and Grace as they explore the future trends set to redefine our working world. We'll discuss the realistic implementation of a four-day workweek in diverse industries, from healthcare to manufacturing, and spotlight successful case studies from sectors like advertising and law. Discover how increasing headcount and optimizing technology can maintain efficiency and how a shorter work week could enhance personal time and life quality. We address concerns about pay and productivity, insisting that smart planning and operational changes are key to this transformation. The four-day workweek isn't a one-size-fits-all solution; it's a flexible, innovative approach that requires visionary leadership to customize and adopt. Don't miss this insightful conversation that could inspire a groundbreaking shift in your own workplace.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode of HRchat, guest host Bob Goodwin welcomes Dr. Andy Garrett, Founder and President of AG Thrive, to discuss resilience and burnout in the workplace.

Bob and Dr. Gartett explore the underlying causes of burnout, its consequences for individuals and organizations, and practical strategies to build resilience. Dr. Garrett emphasizes the importance of True North Values—understanding and aligning personal and organizational values to create meaningful work and foster resilience.

Key Topics Discussed:

• The widespread issue of burnout - with up to 60% of employees experiencing or approaching burnout.
• Causes of burnout, including lack of meaningful work, cumulative stress, and disengagement.
• Consequences of burnout, such as mental health challenges, decreased productivity, and organizational costs.
• The role of True North Values in combating burnout by aligning personal and workplace values.
• How defining core values enhances resilience and engagement, and reduces attrition.
• Practical strategies for resilience, such as stress mindset shifts, active recovery, and post-traumatic growth exercises.
• The metaphor of cows vs. buffaloes: facing challenges head-on to navigate stress more effectively.
• The holistic benefits of resilience strategies in both personal and professional life.

Key Quotes:

• “When employees feel connected to their company’s culture and values, engagement increases by nearly 400%.”
• “True North Values provide clarity, purpose, and confidence, helping individuals and organizations navigate challenges effectively.”
• “Resilience is not about suffering more; it’s about recovering and thriving in the face of adversity.”

Support the show

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Ever wondered how AI is reshaping leadership in today's evolving workplace? Join us as we sit down with Andrea Di Vetta, a passionate lecturer in business and HRM at Anglia Ruskin University and past Disrupt Cambridge speaker.

Listen as Andrea offers an insider's perspective on the fusion of AI, leadership, and organizational change. He delves into the pressing challenges SMEs encounter with AI adoption and underscores the importance of aligning technology with organizational priorities. He also reflects on his impactful presentation at Disrupt Cambridge, which exemplified the power of concise and punchy communication.

This conversation Andrea has with Bill Banham is an opportunity to understand how HR leaders can strategically leverage AI while maintaining the human touch in their organizations.

As we look towards the future, we explore how leadership education is adapting to address critical global issues like digital transformation, climate awareness, and equity, diversity, and inclusion. Andrea shares how future leaders can harness AI and automation while safeguarding human creativity and empathy.

We also touch on upcoming events, including a festive HR meetup in Cambridge on December 5th. With an eye on new research opportunities at ARU, this episode is a reminder of the importance of staying connected and informed, paving the way for ongoing collaboration in a world that demands visionary leadership.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Ever wondered how personal life challenges can ripple into the workplace, affecting productivity and team dynamics? Join us as we have an insightful conversation with renowned divorce coach, Sara Davison. She shares her personal journey through a tumultuous divorce, which ignited her mission to support others navigating similar hardships. Dive into the compelling world of divorce coaching, where Sarah reveals her array of support systems including one-to-one coaching, retreats, and online programs. We're pulling back the curtain on the often-overlooked impact of personal crises on work relationships and productivity, emphasizing the necessity of understanding and tailored support for employees.

Together, we explore how HR professionals and business leaders can cultivate a compassionate environment for employees facing personal upheavals like divorce. From fostering sensitivity in approaching delicate conversations to recognizing the significant drops in productivity that accompany relationship breakdowns, we underline the importance of creating safe spaces for employees. Sarah sheds light on the unique challenges posed by high-conflict situations and domestic abuse, highlighting the critical need for appropriate support mechanisms. Tune in as we aim to reshape the way workplaces respond to and support employees through life's toughest transitions, ensuring no one has to navigate these storms alone.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Unlock the secrets to transforming HR in the manufacturing sector with Monica Anderton, the Chief Human Resources Officer at DS Smith. Monica takes us through her remarkable journey of revolutionizing HR across various industries, shedding light on the innovative strategies implemented at their Lebanon, Indiana facility. With severe hiring challenges and an intense competition for talent, discover how DS Smith's unique Spanish language interpreter program is breaking barriers and expanding their talent pool. Monica’s insights offer a vivid picture of the current workforce trends and the strategic decisions that have shaped DS Smith's success in a competitive market.

Transitioning to retention strategies, Monica emphasizes the foundational elements of competitive wages, premium benefits, and a strong company culture as pillars to employee satisfaction and growth. Learn about the tangible career development opportunities at DS Smith that not only retain talent but also inspire the future workforce amidst an aging demographic and a vibrant Hispanic labor force. As we navigate future HR trends, Monica shares valuable perspectives on fostering inclusive environments and the necessity of embracing innovative ideas to address the talent gap in manufacturing. Don’t miss this chance to gain invaluable knowledge from a leader at the forefront of HR transformation. Connect with us on LinkedIn to continue this captivating conversation.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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This episode considers personal growth and where employee wellbeing is going wrong.

Tune in as Bill Banham talks with Bianca Errigo, Founder at HumanOS. Bianca's inspiring journey is a profound tale of resilience and transformation. After starting her career with a focus on psychology, life threw an unexpected challenge her way with her father's illness, steering her into the world of tech sales. It was a high-stakes environment that led her to experience severe burnout, ultimately transforming her approach to life and work.

Bianca's story is not just about overcoming adversity but about embarking on a global quest for personal development and health. Discover how her experiences across continents shaped her into a highly sought-after coach with a unique perspective on human behavior.

Join us as Bianca shares the remarkable path that led her to amass nearly 12,000 coaching hours, working with an impressive range of clients from Hollywood stars to stay-at-home parents. Her story is a testament to the power of personal growth and the profound impact of coaching on one's career and personal life. Tune in for a conversation that promises to offer valuable insights into navigating life's unpredictable twists and turns, and learn from Bianca’s strategies for cultivating resilience and achieving transformative change.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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The guest this time is Erich Kurschat, the owner of Harmony Insights LLC, a company that helps companies and consultants build high-performing teams and revenue streams around the Everything DiSC® and The Five Behaviors® assessments.

He is also the founder of HRHotSeat, an inclusive mastermind community of real HR pros solving real HR problems.

Erich draws from a broad range of experiences as a corporate HR professional, a public speaker, a classical musician, and a proud introvert to inspire others toward meaningful work and productive workplace relationships.

Discover how to transform workplace communication - Eric reveals his innovative methods for building high-performing teams through the use of DISC personality assessments and the Five Behaviors model. Dive into the world of effective communication as Eric discusses the importance of bridging diverse personality and communication styles to overcome misunderstandings. Explore how the inclusive Disrupt HR community is making waves by championing diverse voices and thought-provoking presentations, and why inclusivity holds the key to thriving HR networks.

Bill and Erich also discuss their experiences at the recent DisruptHR party for Jennifer McClure in Chicago.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Curious about transforming HR strategies and boosting employee engagement? Join us as we sit down with Laila Gillies, Head of HR for Hiscox USA, a leading insurer for more than 600,000 small businesses in the US.

Listen as Laila discusses her experience of transforming Hiscox’s talent retention and engagement strategies, elevating employee experiences and advancing the company’s overall industry impact.

Laila shares her innovative approaches to retaining top talent and fostering a thriving company culture. Discover how Hiscox has masterfully balanced proactive and reactive HR strategies to anticipate future needs while keeping pace with unexpected challenges like the pandemic. Laila shares the secrets behind their holistic wellness programs, which include everything from sabbaticals and upskilling to mental, emotional, and financial well-being initiatives—all of which have significantly enhanced employee satisfaction and retention.

In Bill Banham's conversation with Laila, they also explore the critical role of diversity, equity, and inclusion (DEI) in driving innovation and business growth at Hiscox. Leila emphasizes the value of embracing diverse perspectives and experiences, particularly through their strategic location in Atlanta, which provides a rich talent pool. We examine how the evolution of remote work has reshaped employee expectations and how Hiscox's activity-based approach seamlessly blends flexibility with in-person collaboration. Additionally, Laila highlights the importance of mentorship and the pivotal role senior employees play in nurturing the next generation of talent. Tune in to gain valuable insights into transforming HR practices and championing inclusivity in the workplace.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In HRchat episode 760, we look ahead to Disrupt Manchester happening this evening. Joining Bill on the pod is Jon Sleightholme, Disrupt Manchester speaker and Director of Talent Acquisition Solutions at NFP, an Aon Company.

Listen as Jon shares how his evolution from a professional rugby player to a corporate leader is filled with lessons from the sports world. Discover how the relentless pursuit of marginal gains and constant improvement can revolutionize talent acquisition and HR strategies. Jon sheds light on the impact coaches and leaders have in both arenas by unlocking individuals' potential through understanding their unique motivations.

John also offers a glimpse into his Disrupt Manchester session on the "Wild West" of talent acquisition, inspired by his love for Western films.

About Disrupt Manchester, Nov 6th
Join us after day 1 of the CIPD Annual Conference and Exhibition for networking and fast-paced presentations focused on improving the #worldofwork.

The format: Local business experts will present for 5 minutes each. It's fast-paced, entertaining, and lots of fun! Check out the latest Disrupt lightning talks from around the world to get a feel for what to expect.

Get your tickets here.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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The CIPD Annual Conference and Exhibition (ACE) is happening next week! Joining Bill Banham on the pod is CIPD 2024 panelist and Principal Consultant at Woosh Ltd, Woosh Raza.

Woosh shares his remarkable career path from private banking to founding Woosh Limited. Woosh's dedication to fostering meaningful, high-trust conversations propelled him into impactful HR roles within the healthcare and not-for-profit sectors. With a commitment to values like equality, diversity, and inclusion, Woosh has become a passionate advocate for transformative change in HR.

Woosh also talks about the panel he'll be on at ACE and some of the speakers he's excited to see on November 6 and 7 at Manchester Central Convention Complex.

Join us for a great conversation about the charity sector with Woosh, chair of Radical Recruits and trustee for the Charity HR Network. Discover how Radical Recruits is reshaping recruitment by supporting marginalized groups and reinvesting in its social mission. Woosh also sheds light on the unique resources offered by the Charities HR Network, the only membership group dedicated to HR leaders in the charity space.
About CIPD

The CIPD is a professional body for world of work experts. The CIPD Annual Conference and Exhibition (ACE) is a two-day event that's a major HR event of the year. It's a highly-anticipated networking event for people professionals from around the world. The conference features speakers, exhibitors, panel discussions, interactive workshops, and more.

Support the show

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

Want to share the story of how your business is helping to shape the world of work? We offer sponsored episodes, audio adverts, email campaigns, and a host of other options. Check out packages here.

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Today we unlock some of the secrets of modern compensation strategies and the transformative power of pay transparency with our special guest, Trapper Yates, VP of Global Compensation for HP.

Trapper brings his expert insights on managing equitable pay structures for HP's vast workforce and how his team navigates the complexities of global compensation across 60 countries. Discover how HP is tackling new legislation mandating salary range postings and the positive ripple effects this transparency has on closing the gender pay gap and promoting fairness within the company.

Bob Goodwin and Trapper also spotlight a fascinating study examining the impact of pay transparency on California state government employees. Learn how transparent pay ranges can influence employee satisfaction, turnover intentions, and the crucial role of managers in discussing compensation openly. More importantly, we explore the growing trend of skills-based hiring, advocating for the recognition of potential over traditional qualifications and the alignment of job roles with the actual skills of employees.

Our conversation takes a deeper dive into HP’s innovative tools like the Career Hub, designed to enhance internal mobility by matching employees’ skills and aspirations with suitable roles. Trapper shares the importance of measuring proficiency, especially for essential soft skills, and how documented experience distinguishes candidates. As we explore the hiring landscape, you'll gain valuable perspectives on the advantages of internal versus external candidates, the role of AI, and the necessity of reducing bias in hiring decisions. Finally, we underline the significance of balancing competency with visibility for continuous professional development and career growth.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Ever wonder how improv can change your life? In this HRchat episode Lynda Goodfriend joins Bill Banham to unpack the magic of acting and improv classes and how lessons can be taken into the office.

Lynda Goodfriend is an American actress who is perhaps best known for playing Lori Beth Cunningham (née Allen), Richie's girlfriend then wife on the TV sitcom Happy Days.

Having built lasting connections with legends like Ron Howard and Henry Winkler, Lynda shares fond memories and lessons from her time on the iconic sitcom. She brings to light the power of improvisation, recounting a friend’s inspiring journey from stage fright to public speaking prowess. Through personal stories, we highlight how embracing life’s spontaneity can boost your confidence and communication skills.

As the great Arthur 'The Fonz' Fonzarelli once said, "A positive attitude can really make dreams come true." Lynda exemplifies this attitude and shares good vibes as she discusses how acting classes nurture authenticity and vulnerability, crucial traits for personal growth and leadership. From quick thinking to creative expression, these skills transcend the stage and are invaluable in any profession.

Our guest from the New York Film Academy wraps up the episode by sharing insights from their experience teaching both acting and directing, encouraging a broader audience to explore these transformative practices.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In the latest episode of the HRchat pod, we try to unlock the secret to turning people metrics into business success. Joining Bob Goodwin on the show this time is Kevin McDonald, VP of People Services and Insights at the EW Scripps Company.

Tune in to discover how a company that's been around since the days of the Penny Press has transformed its HR operations to thrive in today's digital age. Kevin delves into the tangible costs of employee turnover and reveals how HR analytics can provide the insights needed to steer organizational success. From managing teams to creating a culture that resonates even in remote work settings, Kevin offers a wealth of knowledge that every HR and business leader will find invaluable.

Listen as Bob and Kevin Explore the future of business operations with a special focus on the role of AI, both in the workplace and everyday life. Kevin shares a personal story about planning a family trip using AI, demonstrating its practical and transformative potential.

Bob and Kevin also discuss how AI tools are revolutionizing areas like survey analysis and job description creation.

Whether you're an HR professional, a manager, or just fascinated by the intersection of technology and human resources, this episode promises actionable insights and thought-provoking discussions. Tune in to learn how to empower your people leaders and leverage AI to elevate your business operations.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Ever wondered why your leadership training efforts aren't yielding lasting change? Listen as Dr. Mike Ashby from The Breakthrough Co. unravels the mystery behind the ineffectiveness of traditional leadership development programs.

Promising more than just theory, Dr. Mike shares how aligning training with real business goals and fostering emotional intelligence can create workplaces that are not only more human but also more productive. Discover how adopting a growth mindset can transform challenging roles into rewarding experiences and why bridging the gap between learning and application is the key to overcoming management failures.

Step into the world of transformative leadership with us as we explore the art of delegation and the journey it initiates. Through powerful stories and actionable insights, we uncover how coaching can empower leaders to transition from mere task assignments to inspiring team autonomy. Delve into the dynamics of self-awareness and deliberate practice as essential components of leadership evolution, while addressing the potential vulnerabilities that leaders face when embracing change. Reimagine what it means to lead in HR and people-intensive industries, challenging the traditional bias towards authoritarianism and championing empathy, integrity, and humility. Tune in for a fresh perspective on how tailored training can elevate leadership capabilities and drive organizational success.

Learn about The Breakthrough Co at thebreakthrough.co

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Curious about how love can transform leadership? We welcome the insightful Dr. Glenn Thomas, a self-described recovering bad leader, to share the Heartwork Leadership Framework on this episode of the HRchat Show.

Drawing from his journey, Dr. Glenn illustrates how genuine care and effective communication can yield positive outcomes both in the workplace and beyond. As we navigate the often challenging landscape of post-Covid workplace cultures, he reveals startling research about employee disengagement, stressing the urgent need to align personal fulfillment with professional roles.

Explore the vital role of self-awareness in leadership as we discuss why only 30-40% of leaders excel in this area and how it impacts workplace culture. Dr. Glenn guides us through the initial steps organizations must take to create environments where employees are excited to return each week.

By acknowledging cultural shortcomings and fostering trust through love and support, leaders can inspire a sense of openness and accountability. We also hear heartwarming anecdotes about mentors Leslie Johnson and Michael Duvall, who epitomized these values in their leadership. Connect with Dr. Glenn and uncover his transformative work at Heartwork Leadership, as we embrace a new paradigm grounded in compassion.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Can AI transform the landscape of medical education? Join us as we bring you an enlightening discussion with David Lay, Assessment Manager at Queen Mary University of London, who unveils AI's transformative role in enhancing medical training.

David takes host Bill Banham through his fascinating journey from a History student to a leader in competency-based training, highlighting the challenges medical trainees face, particularly those under the UK's National Health Service. Explore how AI streamlines training processes and integrates with the General Medical Council's competency-based curriculum to revolutionize the medical education landscape and allow healthcare professionals more time to focus on patient care.

Personalized learning meets advanced technology in this thought-provoking episode. Discover how AI recognizes diverse learning styles and personality types to enhance training efficiency without compromising core educational goals. We dive into the automation of administrative tasks, providing more room for valuable feedback and professional development. David emphasizes the essential role of human oversight in AI-driven processes, particularly in the critical field of healthcare. By augmenting existing educational structures, AI not only aims to reduce training hours but also preserves the vital interpersonal skills necessary for patient care. Listen in for a glimpse into the future of medical training and the incredible potential of AI to elevate both education and patient care.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Unlock the secrets to creating a mentally healthy workplace with insights from Andrea Herron, CHRO at WebMD. Listen as Andrea opens up to guest host Bob Goodwin about her book, "There's an Elephant in Your Office," co-written with her sister, which addresses the stigma around mental health and provides practical strategies to support employees.

Learn from Andrea’s personal experiences and gain a deeper understanding of why it's crucial to recognize behavioral changes in employees, especially in today’s era of remote work.

Bob and Andrea also discuss why managers, not just HR pros, need to lead the charge in mental health conversations and how this can foster trust and loyalty within teams.

Andrea emphasizes the importance of equipping managers with the right tools and language to navigate these sensitive discussions. She shares wellness strategies, such as effective communication practices, resiliency techniques, and valuable resources like Mental Health America and the Veterans Crisis Line.

Tune in to enhance your workplace culture with actionable tips and learn how to promote a psychologically safe environment where employees feel comfortable discussing their mental wellness.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode, Bob Goodwin talks with Dorie Clark, a renowned keynote speaker, best-selling author, and expert in leadership and strategy. If you’ve been on LinkedIn or read Harvard Business Review, you’ve likely come across her thought-provoking insights!

Dorie is a WSJ Bestselling Author, Duke University Fuqua School of Business Adjunct Professor, Ranked #1 Communication Coach and 3x Top 50 Business Thinker in World - Thinkers50.

Dorie shares her expertise on the evolving role of HR and the unique challenges faced by those in the field. Learn why HR professionals often put their own career development on the back burner and how the COVID-19 pandemic thrust them into the spotlight of strategic workforce planning and talent management.

Listen too, as Bob and Dorie discuss the role of political capital and thought leadership in bolstering your career stability. Dori delves into the art of connecting with colleagues, understanding organizational dynamics, and navigating complex relationships to become indispensable at your workplace. We'll also explore the power of thought leadership in crafting a strong personal brand. Creating and sharing content that highlights your expertise can earn you recognition and fortify your professional standing both within and outside your organization.

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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Pauline James, CEO of Anchor HR, and David Creelman, CEO of Creelman Research, are back as guest hosts to discuss the impact of AI in the Workplace. They are continuing their conversations with AI technology experts, striving to educate and support our community remain abreast of advances and considerations related to AI.

In this episode, they speak with Mark Daley, Chief AI Officer at Western University

Questions for Mark include:

• Impact on Workplace: How do you see AI impacting the future of work?
• Economic Performance: It’s been noted that organizational performance is lagging. Do you believe AI can help close this gap?
• Implementation: How can companies leverage this technology effectively? What skills are necessary?
• Ethical Considerations: What ethical considerations should those governing this technology keep in mind when implementing AI technologies?
• Societal Impact: How can organizations support this moment in history as proactive and healthy contributors to improving society?

About Mark Daley

Mark Daley, Chief AI Officer at Western University and a Professor in the Department of Computer Science with cross-appointments in five other departments, The Rotman Institute of Philosophy, and The Western Institute for Neuroscience. He is also a faculty affiliate of Toronto's Vector Institute for Artificial Intelligence.

Mark was named in the Maclean's magazine "Power List 2024" of the top 100 Canadians shaping the country and in Constellation Research's AI150, a list of top 150 top global executives leading AI transformation efforts.

Mark has previously served as the Vice-President (Research) at the Canadian Institute for Advanced Research(CIFAR), and Chief Digital Information Officer, Special Advisor to the President, and Associate Vice-President (Research) at Western. Mark is the past chair of Compute Ontario and serves on a number of other boards.

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Ever wondered how an opera and punk rock singer becomes a leading voice in HR? Liz Ryan, CEO and founder of Human Workplace, shares her incredible journey with HRchat host, Bill Banham.

From stage lights to boardrooms, Liz has passionately advocated for transforming workplaces into environments where energy and collaboration thrive. Despite initial skepticism, her mission to humanize work has resonated with professionals worldwide, earning her a top influencer spot on LinkedIn.

Liz's unique perspective on lifting up the human spirit within companies is a testament to her innovative approach in the HR world.

Join us as we uncover practical strategies for revolutionizing company culture with Liz Ryan. Learn the importance of hiring a diverse workforce, fostering an atmosphere where every employee feels empowered to share their ideas, and championing a culture of trust.

By aligning personal and business visions with the CEO, says Liz, HR leaders can create a collaborative, innovative, and desirable workplace. We also explore how to enhance recruitment processes, onboarding, and leadership communication to build an inclusive environment that energizes everyone involved.

Don't miss this insightful conversation on transforming organizational culture with one of HR's most influential voices!

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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The guest this time is Nadia Alaee, Sr Director, HRBP at Deel. Nadia Alaee leads the global HR Business Partnership team at Deel. She and her team develop deep partnerships with Deel’s leaders to support, engage and grow their teams. She partners closely with stakeholders across the organization and the People Team to ensure team members have the best experience from onboarding and through their tenure at Deel. Nadia has worked at tech companies including YouTube and Liftoff Mobile, but found her niche in the startup space, where she can build and scale organizations from zero to a hundred.

Questions for Nadia include:

• We’ve learned by now that remote work isn’t a fleeting fad, and 30% of new companies are fully remote. Tell us about how Deel has scaled as a remote company. What tools are required to grow a company across 150+ countries?
• Studies show that 40% of remote workers feel disconnected from their colleagues. How do HR leaders combat this to make employees feel included and meaningfully connected?
• How should HR leaders create a strong company culture when they have distributed teams? What tools do you use to make sure employee engagement is strong?
• What adages or HR principles need to be challenged? What ideas should replace them instead?
• As the nature of work continues to become more global – what other tips and tricks should HR leaders be aware of? What tools or products help you “hack” your to do list?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Implementing a smart and fair vehicle reimbursement program needs careful consideration of numerous factors, including tax implications, employee fairness, and administrative efficiency. By understanding the challenges and leveraging reliable technology solutions, companies can create a more cost-effective and compliant vehicle reimbursement program.

In this HRchat episode, we consider some best practices for running an efficient vehicle reimbursement program at work and why it helps keep employees happy and engaged.

For HR leaders, a key motivator is ensuring that the vehicle programs are fair and equitable. This includes providing reimbursements that are competitive within industry standards and sufficiently cover the expenses incurred by employees on the road.

Bill's guest is Lindsay Clayborne, Director of People and Culture at Cardata, a fully-managed vehicle reimbursement solution for businesses whose employees use their personal cars for work.

Questions for Lindsay include:

• What is the type of company culture you strive to build and maintain at Cardata?
• What are some of the HR challenges when it comes to leading and supporting the often very distributed teams at Cardata?
• Problems with many current vehicle programs include significant and unnecessary tax waste, misunderstood program rules, lack of alignment with employee needs, and IRS audit risks. Can you tell us more?
• Can we dive into how a vehicle reimbursement partner can help set up a successful and fair reimbursement program? How can a partner like Cardata bring best practices to an organization that’s launching a new program?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Event season is in full swing! While Bill Banham will be in Las Vegas next week for the HR Technology Conference and Expo, Chris Bjorling will be in Westlake Village, California for the Talent Management Summit by the Marcus Evans Group.

In this special episode of the HRchat pod, Chris and Bill preview the Talent Management Summit happening September 23 and 24 at the Four Seasons Hotel.

The summit is an invitation-only event bringing talent management execs, suppliers, and solution providers together. It features presentations, interactive roundtables, one-on-one meetings, and lots of networking.

Key topics at this year's summit include:

• Leadership and Change Management
• Tech in Talent Management
• Championing Diversity, Equity and Inclusion
• Designing a Winning Employee Experience
• Winning the Talent War
• Future-Proofing Your Workforce

Speakers include Chel Stewart, Senior HR Director at Comcast Cable, Jamie Librot, Global Head, Executive Talent Management, AWM at JPMorgan Chase & Co and Chris Wortmann Senior Director, Talent Management Cubic Corporation.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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Ever wondered how your commute could help save the planet? Join us as we explore the power of green employee benefits. Bill Banham sits down with Tom Baker, Partnership Manager at Octopus Electric Vehicles, who reveals how salary sacrifice schemes can make sustainable commuting more accessible and affordable.

Learn about the staggering impact of transportation on UK emissions and discover how your company can reduce its carbon footprint by embracing greener transportation options.

Employee expectations are changing, with a growing demand for climate-conscious employers. Our conversation centers on how businesses are integrating green benefits like sustainable transport solutions and green pensions to attract and retain eco-minded talent.

Tom provides a deep dive into the innovative initiatives at Octopus Electric Vehicles; highlighting how businesses and individuals can partner with them to support a greener future.

Whether you're an HR manager juggling various employee requests or a business leader committed to meeting environmental goals, this episode offers actionable insights and inspiration for promoting sustainability through impactful employee benefits.

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Can workplace culture be the key to unlocking true diversity and inclusion? Join guest host Bob Goodwin as he sits down with Johnny C. Taylor Jr., CEO and President of SHRM, to uncover the rationale behind SHRM's much-talked-about shift from DEI (Diversity, Equity, and Inclusion) to I&D (Inclusion and Diversity). Together, they delve into the heart of what it means to foster inclusion and embrace a broad definition of diversity, all while maintaining an unwavering commitment to equity. Johnny also introduces SHRM's "One Million Civil Conversations" initiative, designed to promote respectful dialogue in the workplace, tackling the societal challenge of assuming good intentions and the necessity of training for a more inclusive environment.

Explore the pivotal role of workplace culture in championing diversity with insights from our conversation on leadership, decision-making, and cultural alignment. Johnny shares how leaders can set the tone for an inclusive environment where diverse viewpoints are celebrated and respected, navigating the complexities that a diverse workforce presents. We discuss the principles of challenging, deciding, and committing to ideas, emphasizing the importance of unity and alignment, especially in a slowing job market. This episode is essential for anyone interested in the evolving dynamics of workplace civility and culture.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Candidiates are getting increasingly jaded with poor recruitment experiences. Long wait times to schedule, ghosting, and a lack of communication are placing a bigger burden on candidates than in previous years.

In this HRchat conversation, we focus on the candidate experience and tech to streamline and simplify interview scheduling.

Joining Bill on the show is Adam Bird, CEO of Cronofy, an entrepreneur, software developer, and architect with a passion for using technology to solve business problems. Cronofy is an enterprise-ready scheduling platform used by 10,000s of companies around the world to power their scheduling.

Listen as Adam shares the secrets to creating a more seamless candidate experience and mastering the art of interview scheduling.

Drawing from Cronofy's comprehensive Candidate Expectations Report, Adam reveals statistics that underscore the need for a technological overhaul in recruitment processes. Learn actionable strategies to improve time-to-interview, even amidst economic pressures and layoffs.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Can leadership lessons from popular media transform your approach to talent management? Discover the answer as we sit down with Sy Islam, PhD, Head of Research at Kaizen Human Capital and Beth Messich, Principal & Founder at Beth Messich Coaching and Consulting LLC, two remarkable pros on stage at OrgDev24 in Atlanta next month.

Sy brings a fresh perspective by integrating insights from TV shows and movies into leadership development, while Beth shares her expertise in executive coaching and creating robust internal leadership pipelines.

Tune in to learn why OrgDev24, along with the Association for Talent Development (ATD), stands out as a must-attend event for professionals eager for interactive, real-time problem-solving and networking.

About OrgDev
OrgDev24, a key event for professionals dedicated to organizational development, is happening in Atlanta on October 7-9. Learn more and get your tickets: orgdev.td.org

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In HRchat episode 742, we consider the business case for caring about culture.

The guest this time is Becky Norman, Managing Editor of online HR and L&D publications HRZone and TrainingZone.

Becky is also the co-creator of CulturePioneers, a campaign launched in 2020 by HRZone to inspire, empower, and celebrate organizations committed to building thriving workplace cultures. The campaign offers guidance and direction on tricky culture topics, while also shining a light on those creating exceptional, people-first organizations through its awards program.

Published today, the report identifies modern workplace culture trends including how women’s reproductive health is being taken seriously, igniting career curiosity, smart flexibility, and board-level buy-in for inclusion strategies.

Questions for Becky include:

• We're talking about culture today. What work cultures/leaders have inspired you in your career?
• You’ve just published a report on modern workplace culture trends. What are the trends and how did you identify these commonalities among people-focused organizations?
• Going a bit deeper into the third trend of smart flexibility…We’re four years on from the pandemic shifting the nature of how we work and yet many organizations are still struggling to find the right hybrid/on-site/remote framework that works for both the business and its people. How can this be remedied? Thoughts on the right to ask for compressed hours/4-day workweek?
• From this research and the awards program, you’ve seen how 240 different organizations are striving to create a better culture for both the business and its people. Can you share a few inspiring examples that stood out for you?
• For those starting out on a culture change journey, or not seeing good results from existing efforts, are there any lessons that can be taken from your Culturepioneers cohort?

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Curious about how to bridge the ever-widening skills gap in the tech industry? Join us as we welcome Laurie Carey, CEO of Nebula Academy, who brings 40+ years of industry wisdom, including an impactful decade at Microsoft.

Laurie shares her approach to tech training, emphasizing the importance of psychological safety and resilience. Discover how these elements can create a fear-free learning environment that fosters both innovation and growth.

Laurie also delves into the future of tech training programs, highlighting the crucial role of AI and data analytics while maintaining the human touch in education.

Don’t miss this insightful conversation packed with actionable strategies and forward-thinking perspectives on the future of tech training and education!

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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What if you could transform your workplace learning strategy to achieve remarkable performance improvements? Join us on the HRchat Show as we welcome Tom McDowell, the innovative chair of The Learning Network and speaker at DisruptHR Birmingham 2.0.

Tom takes us through his inspiring journey in Learning and Development and his shift from traditional educational approaches to performance-driven initiatives. He shares his philosophy that achieving tangible performance outcomes is far more valuable than merely delivering educational content, and discusses the necessity of embracing risks and experimentation for continuous growth and innovation.

Tom also gives us a sneak peek into his talk at DisruptHR Birmingham 2.0 and his participation in other industry events.

Explore the inspiring community fostered through his podcast and YouTube channel, which offer practical ways for L&D professionals to connect and share innovative ideas.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

Message from our sponsor:
Looking for a solution to manage your global workforce?
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Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this special episode of the HRchat Show, Bill Banham talks with My Staff Shop MarComms Manager Verity Gough. Tune in as Verity gives the lowdown on what to expect from DisruptHR Birmingham 2.0 on September 5th at The Button Factory. Verity also offers insights into ways My Staff Shop and partner brands are helping to reshape the world of work for the better.

Get your tickets here to network with HR pros and leaders plus hear from such speakers as:

• Pauline Gunn, Head of L&D at Securitas UK
• Deborah Hartung, Culture & Leadership Transformation Expert
• Dr Ali Raza Nemati, Senior Lecturer and Head of Human Resources at Magna Carta College
• Debra Corey, Consultant, Speaker and Best-Selling Author at DebCo HR LTD
• Nicky Marshall, Author, Speaker and Director at Discover Your Bounce
• Kul Mahay, Leadership & EQ Specialist, Tedx Speaker, CEO Ignite Your Inner Potential
• Lara Holding-Jones, Founder and CEO at Pink Jelly
• Carl Hinett, Director at re:find, Interim & Executive Search
• Liz Crutchley, CEO and Founder, Orange Orchid
• Tom McDowall, Chair of The Learning Network
• Chris Robinson, Learning and Development Manager at Octopus EV
• Vicky Campbell, Founder of Advance Populus

More About DisruptHR Birmingham
Disrupt returns to Birmingham on September 5th at the Button Factory! Join us to network and hear from lots of top HR, Talent, Leadership and Tech experts.

The Disrupt Birmingham summit is an information exchange designed to energise, inform and empower executives, business leaders and people in HR:

• Hear what HR leaders and workplace innovators are doing in 2024 to improve the workplace
• Discover innovative approaches to how companies are disrupting current practices and adding value to the Birmingham HR community
• Network with forward-thinking HR and Tech people - we want to ensure we network and build connections

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Unlock the secrets to transforming your HR practices and significantly boosting employee satisfaction with our latest episode of the HRchat Show.

This time, we sit down with Tal Clark, CEO of Instant Financial, to discuss the game-changing potential of earned wage access (EWA).

Learn why EWA is a must-have for attracting and retaining Millennials and Gen Zers in high-turnover industries like retail and hospitality.

Tal brings a wealth of fintech experience to the table, revealing how Instant Financial seamlessly integrates tips, earned wage access, and payroll cards into one efficient service, providing employees with immediate, fee-free access to their earnings. Discover how this innovative approach not only benefits employees but also simplifies payroll processes for employers.

Join us for an in-depth look at the evolving benefits of instant pay, backed by hard-hitting studies that show a 27% boost in employee retention when EWA is implemented. We also highlight the importance of pay optionality for Gen Z workers, who prioritize immediate access to their earnings and flexible banking options. Tal Clark shares his insights on current HR trends, best practices, and effective strategies for managing talent in today's fast-paced work environment. Tune in for invaluable advice and expert opinions that can help you stay ahead in the competitive landscape of modern workforce management.

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Ever wondered what it takes to truly transform a coaching culture? Join us for an enlightening conversation with David Morelli, PhD, co-founder and CEO of OwlHub, as he unveils his journey in executive coaching and leadership development.

Inspired by his collaboration with a Harvard doctoral student, David discusses the Respect Coaching Styles framework—a groundbreaking approach designed to unlock potential and cultivate genuine human connections. This episode takes you behind the scenes of our recent experience at the ATD conference in New Orleans, where David's impactful dialogue with Marshall Goldsmith, a legendary executive coach, led to a notable endorsement of OwlHub's coaching styles assessment.

Bill Banham's questions for David include:

• We met at the ATD Conference in New Orleans. Why exhibit at that event?
• OwlHub's mission is to help create a society where each individual can express their greatest gifts and be celebrated. Tell us more
• Tell us about OwlHub's 7 'RESPECT' Coaching Styles
• You mention that OwlCast (previously Enwaken Radio) has over 1.2 million subscribers and hit #1 on iTunes in two categories, passing Oprah! The show talks about personal and professional growth delivered with humor, authenticity, and insight. Tell us more about the show and audience.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

Message from our sponsor:
Looking for a solution to manage your global workforce?
With Deel, you can easily onboard global employees, streamline payroll, and ensure local compliance. All in one flexible, scalable platform! Join thousands of companies who trust Deel with their global HR needs. Visit deel.com to learn how to manage your global team with unmatched speed, flexibility, and compliance.

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Every year, millions of vacation days are rendered worthless to the employees who earned them.

As employees accrue vacation time, the value of that time sits as a liability on a balance sheet and that number can drastically increase over time.

While the first option for employees should be to use all their paid time off, the next best solution is to gain value from a benefit that would otherwise expire.

Joining Bill Banham on the show this time is Rob Whalen, CEO & Co-founder at BNFT (formerly PTO Exchange), the first benefits platform that allows employees to self-direct the value of their unused paid time off (PTO) for other needs and causes.

About Rob Whalen
Rob is a serial entrepreneur who has over 25 years of experience selling and developing software and hardware products.

While building the company, Rob and his co-founder, Todd Lucas, found their mission was to enable flexibility in those benefits that employees earned but could not utilize. They also discovered that by enabling this capability and accountability, BNFT created equity and inclusion for workers to be compensated for their accrued productivity - creating a better benefit.

About BNFT (PTO Exchange)

BNFT is a comprehensive benefits platform for employees to unlock the full flexibility and value of their total rewards while providing HR teams with a low-cost and easy-to-use tool. PTO Exchange and LPA Exchange are powered by BNFT, which brings innovative solutions via one platform. Companies will have the flexibility to design cost-effective benefits while also empowering their employees to choose the benefits that support them through their transitions. BNFT is SOC 2-certified and trusted by Fairway Mortgage, Howard Brown Health, Agile Defense, UCare, Praxis Engineering, STRATACACHE, and others.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Unlock the secrets of professional success through the transformative power of music with our guest, Bill Scheidt, Managing Partner at Sewa Beats.

Bill shares his life-changing experiences in Africa and how they inspired a unique approach to corporate training. Discover how music serves as a powerful metaphor for essential business skills like communication, leadership, and teamwork. Learn how experiential learning, enhanced by the principles of music, can significantly boost employee engagement and performance in leadership, diversity, equity, inclusion (DEI), and change management.

We also explore the scientific benefits of integrating music into leadership development programs, especially amid the challenges of the pandemic. From improved cognitive abilities to stress reduction, the impact of music on brain function is profound. Bill emphasizes the power of intention and its critical role in achieving personal and professional goals. Through the lens of music, we examine how setting clear intentions and valuing diverse contributions can foster a culture of inclusion and engagement. Tune in to understand the tangible benefits of experiential learning and DEI initiatives in organizational settings.

Questions for Bill include:

• Why is music as a metaphor for professional success?
• How does music connect to DEI?
• How does experiential learning connect with music?
• Sewa Beats’ clients include organizations such as BMW, Pfizer, Wells Fargo, Hewlett Packard, and the Harvard Business School. Can you share some use cases you're particularly proud of?
• Why is the ATD Conference an important event in the L&D and HR calendar?
• Any sessions at ATD that stuck out for you?
• What is the secret to setting clear intentions and how can it help accomplish one's goals?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode, we talk about ways to support mental wellness in the workplace. The guest this time is Tom Oxley, Workplace Director at Bamboo Mental Health.

Tom is an independent consultant specializing in mental health at work. He reviews employers, gives talks, and trains people. His material comes from 100s of interviews with employees who have experienced poor mental health – and more than 35 organizations that he has reviewed, from PLCs to local SMEs. He believes any employer can support any employee on mental health – but not at any cost. Tom spoke at the World Congress on Health and Safety and you can see his TEDx talk here.

Questions for Tom include:

• Why is supporting mental wellbeing important to you?
• Presenteeism costs 1.8 times more than absenteeism. How can managers be better at spotting signs of stress and/or anxiety?
• You spoke earlier about "grown-up conversations". You believe that "any employer can support any employee on mental health – but not at any cost". You also promote supporting employee mental health "while keeping boundaries" What do you mean by this?
• You spoke at the Disrupt session within the Cambridge AI Summit on June 18. Tell us about your session.
• You recently spoke at the 23rd World Congress on Safety & Health at Work. Tell us more.
• How can organizations achieve psychological safety in the workplace?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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What happens when you blend empathy, strategy, and a deep understanding of human behavior in a corporate setting? Meet Claude Silver, CHRO and 'Chief Heart Officer' at VaynerMedia, whose unique career journey - from the dot-com boom to founding an outdoor adventure surfing company and strategic agency roles - has shaped her into a leader dedicated to building a compassionate company culture.

In the conversation with host Bill Banham, Claude takes us through her early experiences, her innate passion for coaching, and how she became a pivotal force at VaynerMedia, infusing the agency with empathy and human connection.

Claude is an emotional optimist, coach, manager, and mentor. As the first-ever Chief Heart Officer at VaynerMedia, she is in touch with the heartbeat of every single person in the company. Her role is to infuse the Agency with Empathy.

Questions for Claude include:

• Can you share the journey that led you to become the first-ever Chief Heart Officer at VaynerMedia?
• Why try to create the "kindest and most compassionate company"?
• How can we spot and tackle toxic employees?
• You say that culture is three-dimensional and alive. Can you elaborate on what this means and how you cultivate this vibrant culture at VaynerMedia?
• What advice would you give to companies looking to create a role similar to the Chief Heart Officer?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In episode 732, we welcome John Morgan back to the show to discuss the state of executive leadership through the eyes of executives themselves.

John is the President of LHH’s Career Transition & Mobility and Leadership Development businesses. As an experienced business leader and management consultant with over 20 years of helping Fortune 500 companies navigate the human capital and talent development industry, he is responsible for leading the strategy direction and driving revenue and profitability growth for LHH.

LHH, the professional talent solutions and advisory company (and a part of The Adecco Group), recently surveyed 2,282 C-level executives from organizations across the globe to better understand the challenges and opportunities for improvement across executive leadership.

The ICEO Executive Research report, called Views from the C-Suite, investigates the state of executive leadership through the eyes of executives themselves. LHH surveyed 2,282 C-level executives from organizations across the world to better understand the challenges and opportunities for improvement across executive leadership.

Questions for John include:

• Can you tell us about the ICEO Executive Leadership Report?
• What are some of the biggest concerns facing today’s executives?
• What types of executive support are leaders looking for and why?
• Can you share ways executive support can reduce executive turnover? Talk to us about the correlation between support, engagement, and retention.
• From what you're seeing, how much turnover is healthy?

About LHH
LHH is a professional talent solutions and advisory company, and a part of The Adecco Group, preparing workers, the people that manage them, and business leaders for the challenges we face in this new world of work.

Listen to John's previous appearance on the show here.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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What does the future hold for the US labor market? Join us on the HRchat Show for an insightful conversation with Svenja Gudell, Chief Economist at Indeed. Svenja is also on the World Economic Forum's Global Future Council on the Future of Job Creation.

We also delve into the transformative impact of AI on the labor market. Learn how generative AI tools like ChatGPT and Copilot are reshaping job roles, and enhancing productivity while underscoring the irreplaceable value of human skills such as critical thinking and empathy.

Questions for Svenja include:

• What is the state of the U.S. labor market and how are recent trends shaping the current landscape?
• 2024 is the year of elections! What are your predictions for the US labor market if Trump gets elected versus if Biden gets a second term?
• How is AI influencing labor market dynamics, particularly in terms of job availability and job types?
• Which jobs will be impacted the most by AI and which jobs already are?
• How are employers adapting their hiring practices to prioritize skills over traditional qualifications?
• What are the primary reasons behind the preference for skills-first hiring strategies in industries that are adopting AI?
• Do you foresee this trend toward skills-first hiring continuing to expand across different sectors in the future?
• World Economic Forum's Global Future Council on the Future of Job Creation

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this HRchat episode, we talk about AI and strategies to develop a company culture based on ideation and creativity. Our returning guest is Simon Trevarthen former Chief Innovation & Open Assets Officer at Fanshawe College and Founder and Chief Inspiration Officer of Elevate Your Greatness.

Simon is a speaker on resilience, inspiration, and innovation. As a presenter, Simon energizes audiences, while delivering personal, professional and business growth insights. He focuses his energy on helping others find and ignite their passion to achieve their greatness.

Simon has facilitated hundreds of sessions and sparked energetic conversations about innovation and business transformation. An international keynote speaker, Simon has addressed over 50,000 people at conferences, training seminars and workshops.

A storyteller, strategist and business coach, Simon has led and consulted on change efforts in the public, not-for-profit and private sectors.

Global in viewpoint but local in impact, he has been an executive, consultant and speaker in Africa, the Middle East, Europe, and North America. Simon has also worked as a journalist and international spokesperson for major humanitarian organizations in conflict zones.

• As former Chief Innovation and Open Assets Officer at Fanshawe College, you provided executive leadership that drives their innovation strategy, cultural transformation, and the animation of their flagship Innovation Village. Their vision is to be Canada’s college innovation leader by 2030. Tell me more.
• How do you build a culture of innovation? Top down? Bottom up? Who do you bring in to shake things up? How does a Chief Innovation Officer work with HR to achieve that culture?
• The Elevate Your Greatness framework is focused on understanding the customer's perspective by seeking out trends, signals, and insights. Talk to me about the connection between customer experience and employee experience. Based on your experiences at Fanshawe and other things you've worked on, what's changed in your approach to the employee experience since the last time you appeared on this podcast?
• How is AI changing/assisting the ways you innovate?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this HRchat episode we consider the concept of Systemic HR. Bill Banham's guest is Kathi Enderes, Senior Vice President, Research and Global Industry Analyst at The Josh Bersin Company.

Organizations face complex, ‘post-industrial age’ challenges, that have HR at the heart of them. These include: Designing hybrid work approaches; resdesigning job roles with AI in mind; and navigating through ongoing huge societal movements relating to inclusion and mental health.

Systemic HR is a new model emerging for how to design HR to meet these colossal challenges, being used now by the highest-achieving organizations studied in their research. Meanwhile, two-thirds of HR teams are currently primarily administrative functions; and aren't set up to meet these challenges.

Questions for Kathi include:

• Tell us about the concept of Systemic HR
• How did you design your research on the concept?
• What did your research tell you?
• Has anybody used the Systemic HR concept with success?
• How can HR Leaders begin implementing Systemic HR in their workplace?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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What if a comprehensive wellness program could significantly boost workforce productivity and mission readiness?

Join us on the HRchat Show as we sit down with Heather Collins, the dynamic President of Millennium Health and Fitness, who reveals the transformative power of employee wellness initiatives. With a unique background that spans high-performing athletics and collaborations with the US Navy and federal agencies, Heather offers a treasure trove of insights into the strategic importance of prioritizing employee well-being.

Listen as Heather opens up about her journey from a Division I college volleyball athlete to becoming a leader in the health and fitness industry. She shares compelling stories about her work with the Department of Defense and various government agencies, underlining how these experiences have shaped her approach at Millennium Health and Fitness. Whether you're an HR professional seeking to enhance employee engagement or a wellness enthusiast looking for inspiration, Heather’s real-world examples and practical advice make this episode a must-listen for anyone committed to fostering a healthier, more productive workforce.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Today we'll be talking about creating positive habits and creating a better work culture. The guest today is Dr. Joey Faucette, an executive coach, culture architect, and host of the Work Positive podcast. His best-selling book, Work Positive in a Negative World: Team Edition, is the manifesto for developing your positive work culture.

Dr. Joey has spoken to thousands of people within companies and associations annually for decades. He is a prolific writer of over 1,000 articles that have appeared on the websites of Fox News, CNBC, Wall Street Journal Market Watch, MSNBC, Entreprenur.com, and countless others.

Questions Dr. Joey include:

• How do we focus on the positive at work?
• Why do familiar thoughts short-circuit success?
• How do our morning media habits cripple our work?
• What is the best, proven morning ritual to get ready for work?
• What one evening habit best silences our Inner Critic?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Can HR professionals really be the cornerstone of ethical corporate culture? Join us in this episode of the HRchat Show, where we sit down with Brian Peckrill, Executive Director at the William G. McGowan Charitable Fund. Brian shares his unique perspective on how HR can drive ethical leadership and organizational excellence.

Recorded during SHRM24, Brian also highlights Johnny C. Taylor's recent insights on the future of HR, the integration of AI, and the importance of workplace civility.

Don't miss our discussion about the Ethical Leader of the Year Award, the qualities that define exemplary leaders, and the significant role HR plays in embedding these values within organizations. This is a must-listen for anyone passionate about the future of work and ethical business practices!

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode, we consider ways to monitor and avoid AI bias in the workplace. The guest this time is Jo Stansfield, Trustee at BCS, The Chartered Institute for IT.

Jo is also the Founder and Director of Inclusioneering Limited, offering Inclusive Innovation consultancy to support tech and engineering organizations with data-led culture transformation for diversity, equity and inclusion, integrally connected with the innovation process, for fair and equitable outcomes by design of products, operations and services.

Questions for Jo include:

• You're on the Board of ForHumanity. Tell me about the org and it's mission
• You're also a Trustee at BCS, The Chartered Institute for IT. Tell me about the Institute and how it helps to raise professional standards and support career progression
• You recently spoke at the first Cambridge AI Summit. Your talk was called Trustworthy AI: Avoiding Bias and Embracing Responsibility. Tell us more.
• Fairness, Non-Bias, and Non-Discrimination: What are some best practices for (HR) professionals to ensure fairness and non-discrimination in AI tools used for recruitment and employee evaluation?
• How can users be confident in their AI tools?
• Privacy, Data Protection, and Safety: With increasing concerns about data privacy, what steps should companies take to protect employee data when using AI?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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The guest today is Christopher Morrison, co-founder of TeamDynamics, a platform that bridges the gap between individual-focused assessments and the collaborative nature of modern workplaces - driving transformative change in how teams function and thrive.

Christopher has a background in leadership at technology startups and management consulting. His experience building a successful Silicon Valley startup from its Series A through to IPO, coupled with his time helping C-suite executives at McKinsey, highlighted the need for a robust analysis of how modern teams actually work, as well as the shortcomings of traditional personality tests that are too frequently administered in a professional environment. These realizations spurred the creation of TeamDynamics.

Questions for Christopher include:

• Can you share the inspiration behind founding TeamDynamics and how your experience building a successful startup from Series A to IPO, plus your time at McKinsey, influenced the company's mission?
• TeamDynamics is based on four core dimensions of team interaction: communicating, processing, deciding, and executing. Can you elaborate on these dimensions and how they collectively define how teams work?
• How do these dimensions address the gaps left by traditional personality tests?
• You've worked with companies across industries, stages, and geographies. What are some of the most surprising things you've learned from helping them understand the dynamics of their teams?
• How have organizations implemented the TeamDynamics framework in their team management practices? Can you share any use cases?
• Follow up: What tangible improvements have your clients seen in terms of collaboration and performance? Can you share any metrics?
• With the increasing emphasis on remote and hybrid work, how does TeamDynamics help teams adapt to, and thrive in, these evolving workplace models?
• What advice would you give to HR leaders and managers looking to enhance team dynamics and foster a culture of collaboration within their organizations using the insights and tools provided by tools like TeamDynamics?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode, we consider Digital Transformation and AI Integration. Bill's guest is Orla Brown, Qualification and Assessment Developer at AIM Qualifications and Assessment Group, a UK organization offering national qualifications for colleges, training providers, and end-point assessments for apprenticeships in creative industries.

Orla is an AI Champion and an innovative Qualification and Assessment Developer with a background as an FE Law Lecturer.

Questions for Orla include:

• How can AI be leveraged to enhance the effectiveness of vocational training and qualifications?
• How do you see the future of vocational qualifications in the context of technological advancements and AI integration?
• What are some of the challenges in implementing AI in education and training, and how can they be overcome?
• What impact do you expect AI to have on the future job market, particularly in fields related to your qualifications?
• How can employers get involved in shaping the future of vocational qualifications?
• What advice would you give to employers looking to collaborate with educational institutions to develop more effective training programs?

More About Orla
Known for her expertise as a Microsoft Innovative Educator Expert and a Microsoft Office Specialist: Associate, Orla is dedicated to researching AI use cases across various industries. In this podcast, she invites employers to connect and share their experiences with AI, fostering a collaborative approach to developing qualifications that meet the demands of the modern workforce and embrace technological advancements.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Unlock the secrets behind the resilience of HR technology investments and the ever-evolving landscape of HR with our guest, David Perring, Chief Insights Officer at Fosway Group.

Join us as David reveals why a significant majority of organizations have continually increased their HR tech spend since 2015, even in the face of fluctuating headcounts and global crises like the COVID-19 pandemic.

We dive deep into the current uncertainty brought on by AI advancements and discuss why HR teams must invest in their expertise to keep up with the fast-paced changes in the workplace. Despite all the investments, why does satisfaction with HR systems remain low? David offers his expert analysis and possible solutions.

David and Bill also reflect on the latest trends and innovations shaping the future of work. From enhancing employee experience to mastering talent and analytics, we explore what’s on the horizon for HR professionals. The episode wraps up with a heartwarming exchange of gratitude, leaving us all excited about the potential of meeting in person soon. Don’t forget to subscribe to the HR Chat Show for your regular dose of insights and updates in the ever-changing world of HR.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In the latest SHRM-focused episode, we hear from SHRM’s Chief Data & Insights Officer, Dr. Alex Alonso.

As leader of SHRM’s Research & Insights business units, Alex's career portfolio has been based upon practical thought leadership designed to make better workplaces and to grow revenues.

Listen as we celebrate SHRM 2024 and discuss wage inflation, labor shortages, and AI.

Questions for Alex include:

• What can attendees expect at #SHRM24?
• At SHRM Annual, you'll be unveiling the findings from SHRM's 2024 State of the Workplace Study. Tell us about findings relating to wage inflation, labor shortages, and AI.
• Why is HR leading on AI?
• How will AI affect jobs?
• What should employees do to remain relevant in the workplace?
• How can employees upskill?
• What does ethical and responsible implementation of AI look like in the workplace?

More About Alexander Alonso, PhD
Alex's thought leadership has been recognized through various bodies including as an inaugural member of SHRM’s Blue-Ribbon Commission on Racial Equity in the Workplace, a coalition designed to foster equitable and inclusive cultures. His research has been featured in numerous media outlets including USA Today, NBC News, BBC, CNN, and more. He has served as a member of several speaker’s bureaus with more than 400 speaking engagements over the last decade.

His works have been recognized for their contribution to real-world human capital issues. They include being recognized with the Society for Industrial and Organizational Psychology (SIOP’s) 2007 M. Scott Myers Award for Applied Research in the Workplace for developing the federal standard for learning and development of healthcare providers; a 2009 Presidential Citation for Innovative Practice by the American Psychological Association for designing performance management systems; and the 2013 SIOP Distinguished Early Career Contributions for Practice Award for extensive applied research on the link between human resource management and organizational sustainability.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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SHRM Annual Conference and Expo is about to get underway in Chicago so who better to feature in the HRchat show than Jim Link SHRM-SCP, CHRO at SHRM.

As a recognized thought leader in human capability and the future of work, Jim is a sought-after commentator with the national and international press, features widely on the lecture and speaker circuit and consults with leaders, companies, and boards of directors worldwide on matters related to the workplace.

Listen as Jim discusses the two pillars of this year's conference - civility and AI. Jim also gives the lowdown on sessions not to miss in the Windy City!

Questions for Jim include:

• Why is SHRM Annual a key event in the HR calendar?
• What can we look forward to at SHRM24?
• Why are Civility and AI SHRM's pillars this year?
• Tell us about the 1 Million Civil Conversations initiative you launched in March
• What does incivility look like?
• What can organizations and individuals do to become a catalyst for change?
• What sessions will you be leading at SHRM?

About Jim Link
Jim is an Atlanta-based business consultant and former Fortune 500 executive specializing in equipping leaders with the tools needed to build best-in-class, inclusive workplaces that drive revenue and profitability.

Jim’s experience includes roles of increasing responsibility in human resources, mergers and acquisitions, and operational effectiveness. His interests include talent acquisition management, employee and leadership development, equality and equity, employee engagement, internal innovation, and driving rapid business scalability through organic and inorganic, often complex, growth opportunities.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In episode 718, Jennifer McClure joins Bill Banham to preview the SHRM Annual Conference and Expo and her special BFF Birthday Party in Chicago.

During the 2024 SHRM Annual Conference and Expo, Disrupt will host a VIP party at the House of Blues. The party will celebrate Jennifer McClure’s 60th birthday and champion the reawakening of the DisruptHR community after COVID-19.

The party will be co-hosted by Jennifer McClure, Laurie Ruettimann of Punk Rock HR, Steve Browne (whose Mission is to meet every HR leader in the world), Erich Kurschat of HRHotSeat, and the DisruptHR Chicago team led by Amy Perry. It will include a live DJ, a photo booth and lots of networking with others in the HR space.

Listen as Jennifer and Bill discuss:

• What excites Jennifer about the growth of Disrupt since the end of the Pandemic
• New and relaunched Disrupt chapters making an impact
• Why SHRM Annua is a key event on the HR calendar
• Jennifer's sessions at #SHRM24 - From Traditional to Transformational: Disrupting HR to Thrive in the New Era of Work and Lead with Impact: Drive Career and Business Success Through Personal Branding and Influential Leadership

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Have you ever wondered what it takes to lead with true intentionality in HR? Tune in to episode 717 as Steve Brown, Chief People Officer at LaRosa's Inc. returns to the HRchat podcast to share his insights and experiences.

Steve challenges the common misconception that HR is a fallback career, advocating instead for its critical role within every organization. He takes us on a heartfelt journey inspired by his late father, emphasizing the importance of empathy, meaningful connections, and leaving a personal legacy.

This episode is not just a deep dive into the emotional challenges faced by HR professionals but also a celebration of the human element in our field.

But that's not all - we also explore the resources and professional development opportunities offered by SHRM. From effectively utilizing machine learning and AI to addressing AI bias, we discuss how SHRM can help HR pros stay ahead in the rapidly evolving tech landscape.

We also shine a light on the dynamic energy of DisruptHR events, where community support and innovation take center stage.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Day 2 of the CIPD Festival of Work is in full swing, and the festival atmosphere is nothing short of electrifying! Building on the success of last year’s unforgettable event, this year’s festival continues to infuse the world of work with vibrant energy and innovation.

The festival floor is buzzing with activity as attendees immerse themselves in interactive content, led by inspirational thought leaders and industry experts. The networking opportunities are enriching, and the activities are immersive.

Listen to this special episode to hear from exhibitors and attendees live from the CIPD Festival of Work!

More about the festival

Over 170 exhibitor stands are showcasing the latest innovations, workplace technologies, and business management tools and services. Attendees are engaging in in-person discussions, hands-on demonstrations, and gaining real insights into effective integration within their organizations.

Peers are coming together to explore critical topics such as AI, hybrid working, and ethics. There’s a deep dive into organizational culture and leadership development across several stages:

DEI Stage This stage is fostering fairness and collaboration, spotlighting positive actions and innovations in diversity. From examining initiatives to challenging best practices, the sessions are driving workplace growth and inclusivity.

Employee Experience Stage From onboarding to retention, the importance of listening to employees is emphasized. Discussions revolve around best practices for work satisfaction and leveraging existing data for people analytics, providing valuable insights for organizational success.

Internal Comms Stage Exploring the pivotal role of communication within organizations, this stage is dedicated to developing strategies that empower teams to actively participate in achieving organizational goals. Attendees are leaving with toolkits for employee advocacy and engagement case studies.

L&D Stage Focused on the skills agenda, this stage is all about developing future skills, prioritizing tasks, and managing increasing workloads. It’s a deep dive into the effective development of essential competencies.

Responsible Business Stage Addressing critical issues like trust, transparency, pay equality, mental health, and overall wellbeing, this stage is tackling the most important themes for modern organizations, providing actionable insights and strategies.

As Day 2 progresses, the CIPD Festival of Work continues to be a hub of learning, networking, and inspirat

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In this episode, we hear from Nikki Scarr, Global Head of HR at abcam. With a career spanning both corporate and military HR, Nikki brings a unique perspective to the profession with 18 years of experience in a variety of HR roles across the world.

Nikki's passion for social mobility, stemming from her own experience as the first in her family to attend university, shines through as she recounts her journey into HR. Hear how she's been instrumental in creating her company’s first social mobility employee resource group, expanding global work experience opportunities, and supporting future leaders.

In a candid conversation, Nikki opens up about her decision to share her personal story on LinkedIn, which not only garnered immense support but also inspired senior leaders to share their own journeys.

Nikki will be a speaker at the Cambridge AI Summit on June 18th. In the conversation, Nikki shares her views on AI and digital workers - underscoring her belief that technology should enhance, not replace, human-centric tasks. Nikki discusses the ethical considerations and her reservations about AI in recruitment processes, advocating for the indispensable role of human involvement to ensure fairness and depth in candidate selection.

More About Nikki Scarr
Currently Global Head of HR for leading Cambridge-based life sciences company abcam, Nikki has partnered the organization’s Digital transformation for the past 3 years forging connections between talent and innovation. Her is passionate about creating inclusive and diverse workplaces that empower people to achieve their full potential.

Nikki is a British Army Veteran, trustee of Army Families Federation and a social mobility champion. Nikki believes ‘you can’t be what you can’t see’ and has championed initiatives aimed at leveling the playing field for future generations.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode, we talk about resilience as an employee superpower, look ahead to the SHRM Annual Conference and Expo in Chicago and much more!

The guest today is Bob Goodwin, a LinkedIn Top Voice and the Founder of Career Club.

Career Club serves individuals and companies by providing career services for job seekers, Talent Acquisition, Talent Development, and Outplacement. The common thread running through these services is a fundamental focus on mental wellness.

Most recently, Bob has launched Radical Resilience, a curriculum designed to address the chronic workforce issues of burnout and disengagement.

Bob is also the host of two popular podcasts, Career Club Live and The Work Wire with Johnny Taylor, Jr., CEO of the Society of Human Resources Management.

Tune in and discover how Bob transitioned from a successful corporate sales and marketing career to creating a platform that focuses on mental wellness in career services. We'll explore his unique approach to job searching, treating it as a sales and marketing exercise, and his "making your own weather" methodology.

Questions for Bob include:

• What is the vision and mission of Career Club ?
• Tell us about the Work Wire podcast with Johnny C. Taylor Jnr
• What are you looking forward to at #SHRM24?
• Why do you see resilience as the superpower for the future?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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What if you could align your brand with your inner energy to better stand out? We are thrilled to welcome Geraldine Spurway, the CEO and founder of The Spur Way, who brings her unique approach to personal branding influenced by her psychic grandmother.

Geraldine’s method integrates mindset, energy work, and a deep passion for communication and branding. She shares her journey and previews her role at the upcoming Wellnergy Festival in Wimbledon Park, London on June 15, where she will lead a transformative breathwork and sound healing session.

Listen as Geraldine offers insights into the festival's commitment to diversity, inclusion, and mental health, making this episode a must-listen for anyone passionate about energy work and personal growth!

Disrupt London will host a special edition at the Wellnergy Festival - focused on workplace wellbeing. Speakers include:

• Chris Lovett, Leadership Coach at NatWest Group
• Sarah Hayes, Co-founder and Director at Running on Empty
• Sanita Hans, Nurse, End of Life Care at Bedfordshire Hospitals NHS Foundation Trust and Founder at Wellness Metrics
• Bianca Errigo, Co-Founder at HumanOS
• Jonathan Breakell, Managing Director at My Health Xtras Ltd
• Russell Robinson EdD, Program Director and Professorial Lecturer, School of Public Affairs at American University and Founder of Amplified Research and Consulting
• Isi Ojobo, Organisational Development ManagerOrganisational Development Manager North Central London ICB

HRchat questions for Geraldine include:

• You're speaking at the London Wellnergy Festival on June 15 - including a Disrupt talk. Tell us the story behind Wellnergy and how you started working with Nick S.
• Tell us about your session at Wellnergy London
• How is Wellnergy different to other wellness events?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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The guest this time is Madison Butler, Chief Experience Officer at Grav, Founder at Blue Haired Unicorn, an outspoken diversity and inclusion advocate, and a culture queen!

With a background in talent development and attraction paired with a deep knowledge of DEI and culture, Madison's work is focused on creating equitable spaces and creating scalable strategies to achieve psychological safety. She is an outspoken advocate for mental health, removing the stigma around trauma, DEI and the ability to be "human at work". She is passionate about facilitating hard conversations through storytelling, data, and "tough empathy".

Questions for Madison include:

• As a prominent advocate for diversity both in life and on social media, why do you believe many companies still face challenges building diverse workforces?
• Why don't more leaders embrace the value of a more diverse workforce?
• What three key areas should companies prioritize this year to advance diversity and inclusion efforts?
• Should 'toxic' but high-performing employees keep their jobs?
• You've mentioned that the concept of "culture fit" is misleading—could you elaborate on why you believe this?
• AI is being increasingly used in the sourcing and hiring stages of the employee lifecycle. What are the risks to DEI of relying on AI?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this HRchat episode, we discuss actionable ways companies can recruit top talent, why skilled-based hiring is important and the responsible use of AI in the hiring process

The guest this time is Nicola (Nicky) Hancock, Regional Managing Director, Americas, AMS

Nicky is responsible for all global staff and clients in the Investment Banking sector and the Americas region at AMS. She ensures the agency is building a strong understanding of clients' businesses and translates this into solutions, delivering services that meet their strategic objectives. Through operational excellence and a great candidate experience, Nicola and her teams enable AMS’s clients to attract and retain the best talent in the sector. In direct relation to this, Nicola is also responsible for supporting the agency’s organization in attracting top talent, enabling AMS’s employees to realize their potential through creating great career opportunities for them to develop, in turn ensuring our clients have the best possible support.

Nicola has over 15 years of experience in resourcing. During her 5+ years with AMS, she has led a number of our key clients globally including RBS, Deutsche Bank, HSBC, and BAML, She has built extensive experience and understanding of financial services and the challenges and opportunities this brings to talent acquisition and management.

Prior to AMS, Nicola's experiences included consulting directly for a number of blue-chip organizations in a range of areas, from Executive Recruitment and Assessment to Employer Branding and Talent Acquisition Technology.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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ATD wrapped up a few days ago and it proved, once again, to be an experience not to be missed! For over eight decades, the Association for Talent Development (ATD) has been at the forefront of advancing the talent development field, offering events that consistently deliver excellence. From the inaugural conference in Chicago in 1945 with just 56 attendees, ATD has grown its annual International Conference & EXPO into a global phenomenon. This year’s conference, held in New Orleans, drew more than 9,000 professionals from 80+ countries, cementing its reputation as a key event for learning and development (L&D) professionals.

On the final day of the event, Bill Banham got a chance to sit down with Mallory Flynn, Content Manager and Chloe Sferra, Content Coordinator at ATD for a brief chat about their experiences of #ATD24 and their plans for OrgDev in Atlanta in October and ATD 2025 in DC.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this HRchat episode we look at the evolving dynamics of workplace culture, the importance of empowering employees, and why more autonomy and trust from leaders can lead to higher levels of employee performance.

Our guest this time is Al Kingsley, a well-known EdTech expert and business leader. Al has a big social following, has written 3 books around Ed Tech and Governance, leads the NetSupport Group, and is a MAT Chair. He will also be a speaker at the Milton Keynes AI Summit in October.

Questions for Al include:

• What are the main characteristics/qualities of an effective leader?
• Let's discuss your passion for raising awareness of alternative provision options. You are connected with Alex Hughes, Chair of Inspire 2 Ignite. How did you meet and what is it about Inspire 2 Ignite you like?
• NetSupport's solutions have secured over 300 industry awards and include IT Asset Management, Remote Control, Classroom Management & Orchestration, Notification, eSafety, Service desk and assessment software. Tell us more.
• You're Chair of the Business Board at the Cambridgeshire and Peterborough Combined Authority, a supporter of the Peterborough AI Summit. Tell us about the Combined Authority.

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In this HRchat episode, we consider the qualities that separate the best HR pros from the pack and why HR leaders should seek out mentors from outside the HR profession. We also discuss ways AI is impacting the HR function.

The guest today is David Hanrahan, Chief People Officer at Flare. David's experience is a goldmine of practical knowledge, having served as HR Manager at Universal Pictures, then rocketed through his career holding titles like Director of Human Resources at Electronic Arts (EA) and Twitter, VP of People at Zendesk, VP of People & Places at Niantic, Inc., and Chief Human Resources Officer at Eventbrite.

Questions for David include:

• You've had a varied career. Can you point to some leaders/mentors who have made a positive impact along the way?
• Why do you believe HR leaders should seek out mentors from outside HR?
• What are some qualities that separate the best HR/People leaders from the rest?
• How can HR leaders help create a culture based on high performance?
• Tell us about some of the use cases that you, Q Hamirani, and Stephen Huerta discussed at the recent SXSW HR & AI Summit.

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In this episode, we discuss Disrupt events in Cambridge and Birmingham plus we hone in on some of the unique challenges faced by HR leaders in the Travel industry.

Bill's guest is Trish Hewitt, Chief People Officer at Grey Dawes Travel. Trish is also an HR Consultant and has been featured in The Daily Mail Online, People Management Magazine and has spoken at Disrupt.

Questions for Trish include:

• You joined Grey Dawes in August 2023. What are some of the unique challenges and opportunities for HR leaders in the travel industry?
• How is the travel industry getting better at attracting and developing more diverse talent?
• You recently spoke at Disrupt Cambridge. Tell us about your session.
• You are speaking at DisruptHR Birmingham at the HCL Conference. Tell us more.
• You're moderating at the Peterborough AI Summit on June 6. How is AI impacting your role and the required skills of colleagues?
• You're also the Founder and MD at Tap HR. Tell us about the company's mission.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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In HRchat episode 707, we discuss employee benefits, wellness and fostering a more people-focused work culture. We also look ahead to the return of DisruptHR Birmingham at the Human Centred Leadership Conference on May 22nd.

Bill Banham's returning guest is David Cartlidge, Group CEO at My Staff Shop, a company specializing in creating tailored employee benefits, rewards and recognition. David is also a co-organizer of DisruptHR Birmingham.

My Staff Shop provides employees with exclusive deals and discounts, free financial advice, and saving tips to suit every situation. David and the team pride themselves on their friendly and collaborative way of working, putting the interest of clients at the heart of everything they do.

Get your tickets to Disrupt Birmingham at the Human Centred Leadership Conference on May 22 here.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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The focus of today's HRchat show is cultivating resilience and organizational culture.

LHH, the professional talent solutions and advisory company (and a part of The Adecco Group) recently announced a partnership with Barrett Values Center to bolster their Culture offerings with an Organizational Culture Solution.

On the heels of this, Bill Banham welcomes Gaëlle de la Fosse, President of LHH and a member of the executive committee of The Adecco Group, back to the HRchat Podcast to dive into the importance of investing in a strong organizational culture and share some tactics on how leaders can do so.

Questions for Gaëlle include:

• Why is organizational culture an important investment, especially with many companies focused on cutting costs?
• Who should define the 'Why' of a company culture? Leaders? Employees? HR? simon sinek?
• we spoke already about engagement and rention. In terms of attracting candidates, how does a strong organizational culture help companies attract and retain their top talent?
• You mentioned earlier that you believe leaders should lead the culture/the why - How can leaders navigate some of the biggest roadblocks companies face to building an adaptable culture? And what are some of those roadblocks?

About LHH
LHH is a professional talent solutions and advisory company, and a part of The Adecco Group, preparing workers, the people that manage them, and business leaders for the challenges we face in this new world of work. LHH’s solutions span across recruitment, career transition & mobility, coaching, leadership development and upskilling/reskilling, with more than 8,000 colleagues and coaches across 66 countries, collectively supporting over 15,000 organizations and over 500,000 candidates each year.

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The American Business Awards® (ABAs), also known as the Stevie Awards, have been a premier business awards program in the US for over 20 years.

They recognize excellence across various categories and industries, including public and private organizations, for-profit and non-profit, and businesses of all sizes.

Fidello President and HR Gazette Associate Editor, Chris Bjorling is a 2024 Stevie winner! In this episode of the HRchat show, Bill Banham and Chris discuss the award plus they reflect on DisruptHR Buffalo, look ahead to the ATD Conference and Expo in New Orleans later this month and preview the next few seasons of the People and Performance Podcast.

Questions include:

• Congrats again on winning the Stevie Award! Tell us more
• What does the award say about Fidello?
• You and I will be attending ATD next month. What are you hoping to get from covering the event?
• We recently spoke at DisruptHR Buffalo. Can you share your experiences?
• We are in the middle of recording new episodes of the People and Performance Podcast. Can you tell the HRchat listeners about the show?
• How can we connect with you and learn more about Fidello?

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In this episode of the HRchat show, we look at some findings from LHH’s Global WorkForce of the Future Report.

The report investigates the changing world of work from the worker’s perspective. LHH surveyed over 30,000 workers across a range of industries, job functions, company sizes, and personal backgrounds to unravel how business leaders, HR professionals, managers, and more can best navigate shifting trends in the workforce.

Joining Bill Banham on the show today is Gaëlle la Fosse, President of LHH and a member of the executive committee of The Adecco Group.

Questions for Gaëlle include:

• What is the Global Workforce of the Future report?
• How can an organization make itself more appealing to top talent while so many workers are nervous about seeking a new position?
• Who's responsible for career pathing and professional development? HR? Managers? Employees?
• PD motivations? Generational differences?
• Shaping company culture - encouraging employees to speak up.
• What does a future-proof workforce look like? How can a leader make sure their company is prepared for change, especially in light of AI’s advancement?
• What are some ways leadership can support internal mobility and ensure employees feel encouraged to stay within the company to grow?
• Why is supporting talent in these ways important?

About Gaëlle la Fosse
Gaëlle is guiding LHH to become the leading provider of professional talent solutions, offering services such as leadership training, professional recruitment, upskilling and reskilling, and career transition & mobility. In just one year at LHH, she transformed the company from seven siloed business lines to all come together and integrate under the same umbrella, providing unique coverage of professional talent needs across the talent lifecycle.

She brings a strong track record in executing profitable growth strategies, with her 20+ year career including serving as CEO of a major fashion company and a long tenure as partner of a global consulting organization. Gaëlle holds an MBA degree from HEC Paris and a master’s degree in politics and economy from Sciences Po, both in Paris, France and speaks five languages.

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In this episode, we talk about the cost of living and about the moral and business case for employers to embed living wage initiatives in their HR strategies.

Bill Banham's guest today is Gail Irvine, Head of Business Development and Policy at the Living Wage Foundation

Gail joined the Living Wage Foundation in October 2022 and is responsible for driving forward new projects that maximize voluntary employer approaches to tackle in-work poverty and promote good work.

Previously, Gail was Living Wage Scotland Manager at the Poverty Alliance, the franchise partner delivering Living Wage accreditation in Scotland. Gail spent five years as a Senior Policy and Development Officer at Carnegie UK, a UK charitable foundation, where she led the delivery of their ‘Fulfilling Work’ program, focusing on policy and employer interventions required to make work better.

Questions for Gail include:

• Talk to us about the increase in the cost of living over the past couple of years
• Tell us about the mission of the Living Wage Foundation
• In 60 seconds, give an overview of the 'real living wage', plus other newer initiatives - Living Hours and Living Pensions.
• What percentage of UK employees exist below the real living wage?
• Don’t businesses need flexibility from their workforce? Don’t some people like working flexibly?
• What has been the impact of the Living Wage campaign – on workers, influencing government policy etc?

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In HRchat episode 702, we consider colleagues who double up as caregivers and ways we can support them.

Joseph Fuller's research suggested that 73% of employees are currently juggling caregiving responsibilities in some capacity. However, due to a lack of tracking by employers, the necessary support infrastructure for caregivers is often not available. The result? Each family is left to build its caregiving support system from scratch.

This inefficiency and sense of isolation result in massive losses of around $35 billion annually for U.S. businesses due to the failure to adequately support and retain these vital workers!

Bill Banham's guest this time is Lisa Leighton, Vice President of Strategic Development at Cariloop

Lisa leads new business acquisition and growth strategy, working with employers and partners to extend Cariloop's reach to more employees and their families. She joined the company with more than 20 years in the employee experience industry, partnering with Fortune 500 companies to create HR and Benefits programs and experiences designed to drive attraction and retention.

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In this HRchat, we talk about the impact of AI on the HR function, the evolution of employee engagement, UNLEASH, and a whole bunch more.

Bill Banham's returning guest is Mervyn Dinnen a talent analyst, advising recruitment and HR technology businesses on the emerging trends impacting hiring, retention, and engagement. He is a writer and international speaker on recruitment and HR trends and an award-winning recruitment blogger. Before this, he spent 20 years as a recruitment and HR practitioner.

Mervyn is a top HR influencer and the author of Exceptional Talent: How to Attract, Acquire and Retain the Very Best Employees and the upcoming book, Digital Talent. He's also the host of the popular HR Means Business podcast.

Questions for Mervyn include:

• We met up at UNLEASH in Paris back in October. What is it about UNLEASH that you think is unique?
• You recently gave a presentation entitled ‘Is Retention the New Recruitment?’ What were the main points you were making?
• How do you see employee engagement evolving? What are your predictions for the next few years?
• You’ve written about the need for organizations to adopt a Total Talent Thinking approach - what do you mean by this?
• Do you think the increasing usage of AI within HR will lead to a form of 'humanless human resources'?
• How much of the HR function can be replaced? What can't be augmented/replaced?

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Today is Eclipse Day in North America AND we've hit HRchat episode 700!!!

To help us celebrate the double whammy and look ahead to DisruptHR Buffalo on Thursday is Dr. Kristy F. Tyson, President-Elect of ATD Buffalo Niagara Chapter - a region that'll enjoy the full eclipse later today.

Tune in to learn about ways ATD is helping the business community. Listen too, to get the lowdown on what to expect at DisruptHR Buffalo

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In this episode of the HRchat Podcast, new DisruptHR Buffalo co-organizers Bill Banham and Chris Bjorling preview the relaunch event happening on April 11 plus they discuss their hopes for the ATD Conference and Expo in New Orleans in May.

Learn more and get tickets:

• DisruptHR Buffalo, April 11
• ATD Conference, May 19-22

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In this HRchat episode, we consider what it takes to achieve happiness at work. Tune in as we also share ways to better measure employee engagement.

Our guest this time is Nic Marks, CEO and Founder of Friday Pulse. Nic was once described as a “Statistician with a Soul” because of his unusual combination of ‘hard’ statistical skills and ‘soft’ people skills, he draws on scientific evidence to show that everyone benefits when businesses take happiness seriously.

In 2018, Nic founded Friday Pulse an innovative tech business based in London to be the catalyst in changing the world of work for the better.

Nic was recently a speaker at Disrupt London 19.0. Check out the latest London chapter 5-minute lightning talks here.

Questions for Nic include:

• What does happiness at work mean to you?
• How did you get into measuring happiness? Can one measure happiness?
• Can employees 'game' a happiness test? After all, many employees wouldn't want low engagement scores.
• What incentivizes employees and does that differ between generations/industries?
• Why does happiness at work matter?
• What are the big drivers of team happiness?
• If teams are happy, will they get complacent? Won’t they just slack off?
• You have a free happiness at work test at fridayone.com. Tell me more

More About Nic

Nic has been an advisor to the UK Government Office for Science on the Wellbeing Foresight Programme and has written over 20 publications. In 2010 Nic was invited to speak at the prestigious TED global conference. His TED talk has now been watched well over two million times, and he authored one of the original three TEDbooks, entitled ‘A Happiness Manifesto’. Nic was named as one of the Top Ten Original Thinkers by the UK’s Institute of Directors magazine and his work was listed as one of Forbes Magazine’s Seven Most Powerful Ideas in 2011.

Nic founded Friday Pulse in 2018 - a weekly science-led pulse that provides leaders with actionable data on their teams' happiness, and is currently writing a book on why happiness is a serious business.

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In this episode of the HRchat show we discuss ways to support the physical and mental wellbeing of employees.

The guest this time is Dr. Ally Jaffee, a multi-award-winning NHS Doctor and mental health speaker featured on Channel 4, the BBC, The Times and more.

Ally is a passionate Mental Health Content Creator with over 18,000 followers across her social media platforms. She has spoken at high-level events including Google London, Royal Society of Medicine, University of Cambridge, University of Oxford, Imperial College London, The House of Lords,The Wellcome Collection, Soho House and Soho Theatre. She has spoken about Mental Health on GB News, in The Times and elsewhere.

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In this episode of the HRchat show, we discuss reasons why we should rethink employee appraisals.

Our returning guest is Lucinda Carney, Founder and CEO of Actus Performance Management Software which was launched in 2009 and has 10,000s of users across the globe.

Lucinda is a Chartered Psychologist with 20 years of corporate HR experience. She is considered a thought leader in various people management and change-related business topics. She is also an accomplished Speaker, Consultant, and Coach. She was named ‘Everywoman Tech Entrepreneur of the Year in 2016’ and ‘Winner of one of the UK’s top 10 Women in Business 2020’ by Business Gamechanger magazine.

Lucinda also hosts the popular HR Uprising podcast.

Questions for Lucinda include:

• Why are appraisals so unpopular? Are they even still relevant?
• What is the alternative to the annual appraisal? What about constant feedback and pulse checks?
• Rebranding of term 'Appraisal'
• Do Millennials and Gen Zersa push back on annual reviews more than previous generations? If so, why?
• How can organizations gain buy into a new approach?
• How has AI shaken up ways employee reviews are conducted?
• What are some of the business benefits of rethinking appraisals

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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In this episode of the HRchat show, we look at ways AI is impacting recruitment processes. The guest is Amit Matani, CEO of Wellfound (formerly AngelList). Amit is a visionary leader with extensive expertise in all things startups, hiring, and AI in tech recruiting.

Questions for Amit include:

• Please introduce yourself and tell us about the mission of Wellfound
• How has AI impacted your personal and professional lives?
• The brand changed from Angelist to Wellfound, was that deliberate - supporting the launch of new products?
• What are some unique features of the product? Why would founders want to use it, and why do recruiters want to use it? Are there different benefits depending on who’s using it?
• Is Wellfound just a product for startups or can larger companies use this as well?
• What roles are being replaced by AI?
• How do you see AI changing how people hire?
• How do you see AI changing how people get hired?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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In this HRchat episode, we talk about ways the candidate experience and recruitment marketing affect the hiring process. Listen as we also preview DisruptHR Buffalo returning on April 11.

Our guest this time is Lauren Lewis, Partner at StaffBuffalo, a certified women-owned (WBE), full-service professional staffing firm, providing executive, direct hire, and contract solutions for employers in Buffalo, NY and the surrounding areas.

Questions for Lauren include:

• What are some of the biggest struggles you see with hiring in today’s market?
• What can companies do to improve their recruiting?
• What industries will remain active this year? What types of roles are most in demand?
• What kind of results have your clients seen by improving their hiring process?
• You've been involved with DisruptHR Buffalo for a while. What makes the event unique?
• You've also been involved with the local SHRM chapter. Tell us more.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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In this episode of the HRchat show, we shine a light on a new pod called 'Work in Progress' by Matrix. Bill Banham's guest is Roger Clements, Chief Growth Officer at Matrix.

Roger joined Matrix at the beginning of 2023 assuming responsibility for leading Matrix’s growth strategy.

Roger has over 25 years of experience within the field of human capital management and workforce solutions. His experience spans working in prominent leadership roles for global HR Outsourcing, Recruitment Process Outsourcing and Managed Service Provider firms as well as experience gained within HR functions at large blue-chip organisations.

Questions for Roger include:

• Can you tell us about the inspiration behind launching Work in Progress - The Matrix Podcast and how it aligns with Matrix's mission?
• What led to the decision to feature Tim Campbell MBE and Cath Possamai as special guests for the inaugural episode, and what unique perspectives do they bring to the discussion on the gap between education and career?
• How does this new podcast aim to differentiate itself from other podcasts in the sphere of discussions surrounding the future of work, and what can listeners expect in terms of topics in future episodes?
• As the chief growth officer at Matrix, what impact do you predict theWork in Progress pod will have on the broader conversation surrounding workforce management, talent acquisition, and professional development, both within Matrix and in the wider industry?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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In this HRchat episode, we welcome Laura Probert, Chief People Officer at Egress to share tips to help companies combat cyber attacks.

Laura is responsible for the company’s global people strategy. Her focus is on attracting, retaining, and developing world-class talent, including creating a high-performing culture that rewards and recognizes its people, provides flexibility, training and career development, and supports mental and physical wellbeing.

With over 25 years of experience, Laura is passionate about creating successful people development strategies and building agile, high-performing, diverse teams with high levels of engagement.

Questions for Laura include:

• Before joining Egress, you held senior HR positions in technology, advertising, retail, and entertainment, working with some of the world’s leading brands including Adobe and Bwin Sports. How have recent trends like the rise of AI, remote working, and more gig workers changed how HR leaders do their jobs?
• Egress helps companies combat various cyber attacks. Why does that matter and how severe is the threat?
• I can see you have a passion for creating a great culture. In your experience, what are some of the key elements that make a great culture?
• After launching a 4-day week initiative and noticing patchy delivery and customer support, you conducted a post-mortem and found that the inflexibility of the program was negatively impacting particular days of the week so you introduced a new concept to Egress employees known as eFlex. Tell us more
• The tech industry has been facing a skills shortage for some time, what advice or insights can you offer to attract and retain top talent?
• What does the Great Places to Work ranking from 88th to 50th mean to you and Egress? What does it say about the company?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode, we consider why motivation is key to employee retention and higher performance. The guest this time is Paul Yoachum, Co-Founder and Managing Partner at FindMojo, the creators of the Motivators Assessment, the workplace motivation assessment.

Paul is responsible for overseeing the company’s growth, customer acquisition, content, and product strategy. He is a frequent speaker at training and leadership events throughout North America where he speaks on sales performance, employee motivation and productivity, corporate culture, and teamwork. He also guest lectures at universities and non-profit organizations throughout the country on a variety of organizational management topics.

Questions for Paul include:

• Launched amid the pandemic, FindMojo is doing great! You've seen annual revenue double each year. Tell us about the company's mission and goals
• Why is motivation key to employee retention and higher performance?
• What are the big motivators at the moment? E.g. higher salaries, benefits, professional development, CSR?
• Are Gen Zers motivated by having the option to be back in the office?
• The Motivators Assessment helps organizations, teams, and individuals. Tell us more about the fit for each group

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Unlock the secrets to creating a workplace where everyone thrives as HR expert and career coach, Jessica D. Winder joins Bill Banham on the HRchat show.

Discover the role of leadership in shaping an inclusive company culture, and how the right training can equip middle managers to foster teams that not only feel safe but genuinely belong.

Jessica doesn't just share wisdom from her professional playbook; she offers a glimpse into her HR journey, revealing personal growth gems like the power of patience and the clarity that comes with meditation.

Questions for Jessica include:

• How can people leaders ensure their company culture is inclusive and welcoming to all team members, while also making sure policies and procedures are in place for employee health and safety?
• Retaining high performers: Top tips for retention of top talent?
• What are some key differences between traditional v. "progressive HR"?
• Encouraging work-life balance: How can leaders help employees find a balance between their work and personal lives?
• You're an advocate for psychological safety and a speak-up culture. How can leaders achieve safe spaces?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Unlock the secrets to a sharper mind and a more balanced emotional state with the help of Dr. Rachel Gow, an expert nutritional neuroscientist, in our lively and enlightening conversation.

Discover how the foods you eat have a direct line to your cognitive functions, impacting everything from your ability to focus to your emotional well-being. Dr. Gow opens the door to understanding the critical role that nutrients, particularly omega-3 fatty acids, play in enhancing neurotransmission—think of it as the brain's way of swiftly navigating through a sea of daily challenges.

Guest host Nick Steiert and Rachel also discuss the unique needs of neurodivergent individuals in the workplace, offering strategies to support ADHD at work and turn perceived weaknesses into celebrated strengths.

So, tune in, get inspired, and start feeding your brain the nutrition it craves for peak performance both in life and at work.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode of the HRchat Podcast, we talk about employee engagement and why employer branding matters more than ever.

Bill Banham's awesome guest is Tara Furiani, host of the awesome Not the HR Lady podcast. Combining a razor-sharp wit with over two decades of expertise in the people business, Tara fuses scholarly depth with battle-tested experience, making her a tour de force in HR, executive team-building, DEI, and corporate culture.

Her dual Master's degrees in Psychology and Organizational Leadership, coupled with a Bachelor's in Marketing, form a strong academic backdrop. Throw in advanced certifications in Predictive Index and DiSC behavioral analytics, and you get an intellectual maven attuned to the multi-layered challenges of businesses.

Outside the professional sphere, Tara doesn’t just talk work-life balance; she lives it. A loving parent to five kids, Tara also hosts the popular podcast "Not the HR Lady," - offering fresh perspectives on the stale ideologies plaguing businesses today.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Imagine a legal landscape where diversity isn't just a buzzword, but the bedrock of practice—a scenario where the symphony of different voices shapes the law itself. That's the vision Juan E. Zúñiga, Managing Partner of Rimon Law, brings to the table in our latest discussion.

With a bicultural heritage fueling his work in international transactions, Juan illustrates how a background rich in diversity can be a powerhouse of success in the legal industry. As host Bill Banham and Juan unfold the layers of RImon Law's approach, they examine Rimon Law's groundbreaking economic model that champions transparency and equity, a stark contrast to the inner circles of larger firms.

Venture further into the heart of the legal world's diversity challenges and triumphs with stories that reveal the stark realities minority and women lawyers face, and the catalytic effect of leadership in cultivating an environment where diversity flourishes.

The second chapter of our dialogue shifts focus onto the influence of leadership in promoting diversity in the ranks and the necessity of mentorship for nurturing top-tier talent from underrepresented groups. Listen as Juan confronts head-on the biases remote workers wrestle with in the legal sector - contrasting the traditional emphasis on being physically present with the innovative, remote-first structure that Ramon Law embraced long before the pandemic reshaped the workplace.

If you enjoy this episode, check out HRchat episode 540 with Rimon Law's Tom M. White.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this final and special episode of the AI in the Workplace mini-series, guest hosts Pauline James and David Creelman will distill key insights shared by leading experts they were fortunate to learn from.

Expert insights are highlighted from Avi Goldfarb, Rotman Chair in Artificial Intelligence and Healthcare at the University of Toronto; Shingai Manjengwa, Head of AI Education at ChainML; Ben Zweig, CEO of Revelio Labs; Dr. Jarik Conrad, VP of Human Insights at UKG; Kate Bischoff, Founder of Thrive Law and Consulting; Jesslyn Dymond, Director of Data Ethics at TELUS; Frank Rudzicz, Associate Professor at Dalhousie University; and Vimal Sharma, VP of HR at WIS International.

Tune in and Discover:

• AI's Impact on the Workforce: Explore insights on AI's disruptive potential, its role in leveling the skills field by automating tasks, and HR's pivotal role in managing change and leading reskilling initiatives.

• Streamlining HR Processes: Discover how AI automates labor-intensive HR tasks, enabling professionals to focus on strategic activities, and the importance of ethical AI use through human oversight and governance.

• Advancing Organizational Competence: Learn about the critical need for AI literacy within organizations to responsibly leverage AI, and AI's potential to enhance empathy and reduce biases in decision-making.

• Enhancing HR Practices with AI: Valuable resources for deepening AI knowledge and engaging in responsible AI use discussions are shared, emphasizing HR's evolving role in the age of AI.

As we conclude this insightful journey, it's clear that AI's role in HR is both transformative and complex. By embracing AI with informed enthusiasm, HR leaders can steer their organizations towards innovative, efficient, and ethical futures. The insights shared in this series are just the beginning; the real work lies in applying these learnings to navigate the evolving landscape of AI in HR. Please keep us posted on your progress in this regard!

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Unlock the potential of continuous learning in HR with Rachel Olson, Director, CEBS Program Development & Operations at the International Foundation of Employee Benefit Plans as she guides us through the robust CEBS program and its designations.

Listen as Rachel unpacks the necessity for professionals to stay ahead of the ever-evolving landscape of employee benefits; showcasing the program's strategic partnership with the Wharton School and Dalhousie University.

In her role, she is responsible for the implementation of strategic directions to increase participation rates in the CEBS program, growing the community of benefit professionals as part of ISCEBS and raising awareness of the CEBS credentials.

She earned her CEBS designation in 2019. Rachel has degrees from Marquette University including a master’s degree in Organizational Communication and an undergraduate degree in Public Relations.

Questions for Rachel include:

• What are the similarities and differences between the three designations offered by the International Foundation of Employee Benefit Plans: GBA, RPA, and CEBS?
• Who is an average student in the program?
• How do these designations benefit employers?
• What are the online study groups with instructor support and can you tell us more about the success package?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Feel the weight of your student loans bearing down on you? You're far from alone, and this episode is a must-listen as we team up with Amy Ulrich-Nelson from Attigo by Ascendium to examine the profound influence education debt has on employees and the workplace.

In her role as Ascendium Sales Director, Amy draws on her experience in Education Assistance Program administration, student loan repayment support, and strategic employee benefits design.

In this episode of the HRchat Podcast, we discuss the burden of education debt on employees, the wins that employers achieve when they provide student loan repayment support, and key strategies for creating a program.

Questions for Amy include:

• Ascendium is on a mission to make education and training beyond high school a reality for all. What are some of the challenges facing learners from low-income backgrounds?
• What is the status of student loan repayment in America today?
• Why should employers care about the burden of student loan debt?
• What kind of support can employers provide?
• What makes Ascendium different from other providers?
• How would an employer get started?
• Community giving is a key value for Ascendium's employees, who live in the communities they serve. Tell us about #AscendiumCares and other CSR programs Ascendium supports.

More About Ascendium Education Group
For more than 50 years, Ascendium’s mission has been to make learning beyond high school available to everyone so they can reach their highest potential. For the past three years, Ascendium has been named a Top Workplace, both in the US and in the Madison, Wisconsin, area. Learn more at: attigo.com

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode, we consider coaching and assisting senior executives on how to improve organizational performance by increasing their ability to develop personal impact and connect with others on individual, team, and organizational levels.

Our guest this time is Dr. Guy Lubitsh, a Chartered Organisational Psychologist with a sizeable track record working in the areas of organizational change, management, and leadership development. He is a Client Director and Professor of Leadership & Psychology at Ashridge Executive Education (Hult International Business School) and has extensive experience working with Executives at the highest levels of international companies in Europe and the Middle East.

Guy draws on eclectic approaches including human psychology, appreciative inquiry, psychoanalytical and systems theory. He builds long-term partnerships with clients and is highly valued for his dedicated, insightful, appreciative yet appropriately challenging approach.

He has published articles in the areas of talent management, collaboration across organizational boundaries, organizational consulting, and the role of emotions at work.

Guy’s book ‘Connect – Resolve Conflict, Improve Communication, Strengthen Relationships’ has been published recently by FT/Pearson and shortlisted for management book of the year CMI. He’s currently co-authoring a new book ‘The Leader’s Guide to Collaboration’ with Mike Brent to be published by Pearson at the end of 2024.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In our latest episode, Dani Saadu, Head of People and Culture at Wavemaker unlocks the secrets to transformative workplace learning.

Listen as Dani and Bill Banham dissect the value of in-person training and its impact on organizational success and discuss the nuances of employee development.

Dani - co-author of the new book, The CAPEX Formula for Learning and Performance: Mega-trends driving the new world of work, learning, skills, and HR- also unpacks how face-to-face interactions foster trust and rapport, which are foundational for performance.

Questions for Dani include:

• How has hybrid working impacted/changed the ways we learn?
• Give us an overview of your new book, CAPEX Formula for Learning and Performance
• What are the best ways to demonstrate the ROI of L&D initiatives?
• How are machine learning and AI impacting the learning space?
• You are speaking at Disrupt London on March 20. Tell us about your session.

More About Dani
Dani reports into the COO to execute the Global Wavemaker and GroupM UK People strategies, working closely with EXCO and the leadership team. Dani sits on the London Advisory Group to support Common Purpose with their London initiatives on future Leadership programs for early career talent and sustainability programs.

Prior to joining Wavemaker Dani held numerous senior roles spanning People, Talent, and Culture. He has worked across the private and public sectors.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In the 6th episode of a special mini-series focused on AI in the workplace, guest hosts Pauline James and David Creelman are speaking with HR Execs and Pros – Jonathan Bergdahl, Rachel Wong and Vimal Sharma. In this discussion we gain practical insights from those who are leading the way and supporting their organizations, from the starting line, and discuss how they are leveraging AI at present, and how they are preparing and supporting their teams and organizations to implement AI effectively.

Tune in and Discover:

• How is ChatGPT utilized in daily work and how does it enhance efficiency beyond just saving time?
• How are organizations currently leveraging AI capabilities, and how are they preparing to effectively utilize advancements in AI technology?
• How can HR professionals support employees in adapting to this new technology?
• Advice for HR professionals who are beginning their journey with AI.

About our Guests

Jonathan Bergdahl leads the Global Talent Operations function at EssenceMediacom, based in the UK.

Rachel Wong is the Vice President, Total Rewards & HR Technology, at Symcor Inc.

Vimal is an experienced HR executive and the Vice President of Human Resources for the Canadian division of WIS International.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode, we talk about navigating wage and hour compliance. Listen too as we discuss the relaunch of Disrupt Buffalo in April 2024.

The guest today is Buffalo, NY-based Holly Nowak, President at HMN Resources, LLC.

Holly is a Human Resources Business Advisor with 20 years of professional experience including multi-state, multi-location, start-up human resources management, and client relations strategy. Her specialties include Employment Law Compliance, HR Policy and Process Development, HR Solution Navigation, Training and Development, Workplace Communication, Creative Problem Solving, start-up - Up Human Resource processes, Client Relations, and Account Management Strategy.

Questions for Holly include:

• DisruptHR returns to Buffalo on April 11! What makes Disrupt a unique event?
• With over 35 years of experience, HMN Resources focuses on simple, sustainable, and well-coordinated solutions. How do you ensure that your HR solutions remain adaptable in the face of evolving business landscapes and workforce dynamics?
• Navigating wage and hour compliance can be challenging. What are your top tips for HR professionals looking to maintain compliance in the changing landscape of employment law?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In today's HRchat episode, we talk about the importance of boundaries plus we look at developing courageous, responsible, and intentional leadership.

Bill's guest today is Kim Crowder, Founder and CEO at Kim Crowder Consulting and writer with SHRM.

In a world where the line between strength and vulnerability often blurs, Kim redefines the concept of courage; showing us that it's not just about the grand gestures but also about the quiet, steadfast decisions that shape a thriving workplace culture. Through the conversation, Bill and Kim embark on a journey that leads the listener through the nuances of setting measurable goals, fostering accountability, and how these practices pave the way for a more inclusive and respectful professional environment.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In the second half of a special two-part episode featuring Professor Sir Cary Cooper, CBE, Bill Banham and Professor Sir Cary discuss the four-day working week and how organizations are coping with the challenges of low growth, energy insecurity, and higher levels of long-term sickness due to stress.

Professor Sir Cary is the 50th Anniversary Prof of Organizational Psychology & Health at Manchester Business School, University of Manchester, author and editor of 100s of books and is one of Britain's most quoted business experts.

He is also the founding President of the British Academy of Management, a Companion of the Chartered Management Institute, one of only a few UK Fellows of the (American) Academy of Management, and a past President of the British Association of Counselling and Psychotherapy and President of RELATE.

Professor Sir Cary was awarded the CBE by the Queen in 2001 for his contributions to organizational health and safety, and in 2014 he was awarded a Knighthood for his contribution to the social sciences.

Questions for Professor Sir Cary include:

• What do you think of attempts to move towards a 4-day work week?
• Is the 4-day work week a way to ensure a better work-life balance or does it offer stresses e.g. employees, in reality, working longer hours and scambling to get tasks done?
• One of your latest books, Resilience in Modern-Day Organizations, focuses on how organizations are coping with the challenges of low growth, energy insecurity, and higher levels of long-term sickness due to stress. Tell us more
• What are the big world of work trends to watch out for in 2024?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this 5th episode of the special AI-focused mini-series, guest hosts Pauline James and David Creelman talk with entrepreneurs in the HR Tech marketplace. This discussion is focussed on practical use cases for AI and offers up insights from four experts – Boyd Reid, Fuad Miah, Mike Hall, Ania Garczyńska and Shingai Manjengwa – to discuss how AI is driving innovation in HR products and departments.

Tune in and Discover:

• How can we leverage AI to optimize the employee experience, including employee commutes?
• What are the key considerations for an HR department that is considering building their own AI-based application or tools?
• How can AI contribute to optimizing HR initiatives, such as recruitment, and enhancing team engagement and collaboration?
• How can organizations harness AI effectively while maintaining our ethical standards?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode of the HRchat Podcast, Keirsten Greggs interviews Aaron Backman, a passionate advocate within the people and talent community.

Listen as they discuss employer branding strategies. Aaron provides a comprehensive definition of employer branding, emphasizing the importance of understanding an organization's unique DNA and translating it into clear, consistent messaging to attract and engage talent. He highlights that employer branding is an interdisciplinary skill set that goes beyond recruitment and requires collaboration across functions.

Aaron also talks about effectively managing social media pages for employer branding. He emphasizes the importance of knowing where the target audience is and tailoring strategies accordingly. The key takeaway from the day is that employer branding is an iterative process that looks different for every organization, and continuous improvement is essential.

Takeaways include:

• Employer branding is about understanding an organization's unique DNA and translating it into clear, consistent messaging.
• Employer branding is an interdisciplinary skill set that goes beyond recruitment and requires collaboration across functions.
• Tailoring social media strategies to the target audience's preferred platforms is crucial for effective employer branding.
• Employer branding is an iterative process that requires continuous improvement and adaptation.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In part one of a special two-part episode of the HRchat Podcast with guest Professor Sir Cary Cooper, we focus on measuring presenteeism, optimizing productivity, and fostering a culture of employee health and wellbeing.

Professor Sir Cary Cooper, CBE is the 50th Anniversary Prof of Organizational Psychology & Health at Manchester Business School, University of Manchester, the author and editor of numerous books, and is one of Britain's most quoted business experts.

Questions in part one include:

• Rethinking presenteeism to achieve higher productivity: "Our latest research at Robertson Cooper has turned conventional wisdom about presenteeism on its head. We've identified that not all instances of working whilst unwell should be classified as 'presenteeism,' paving the way for a new era in how organizations manage employee health, wellbeing, and productivity." What we've discovered: There are three distinct types of working whilst unwell, only one of which should be labeled presenteeism and eradicated from businesses." Tell us about the 'correct' definition of presenteeism.
• "The other two types, "Functional Presence" (Pragmatic and Therapeutic), aren't always a cost to businesses and may actually be desirable for both the organization and the employee." Tell us more about these types.
• What impact can presenteeism have on colleagues?
• Recent market reports suggest employees will be staying in their jobs for longer in 2024. How can employers minimize the chances of presenteeism and, instead, help to develop and grow the development of their people?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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The guest this time is James Hudson, former Global Head of Talent Acquisition at Nike and current Contributor at Forbes.

James is a Global TA leader and DEI champion. Curious, mindful, analytical, and data-driven, James says his expertise lies in building and leading in-house recruitment teams, globally, in digital commerce, brick-and-mortar, and omnichannel environments.

Questions for James include:

• You say that your "superpower is process simplification: leveraging technology and reducing friction in enterprise-wide systems" Can you share some ways you've helped to enable recruiting teams and hiring managers to spend more time on the most value-creating tasks and why that matters?
• You are a big advocate for lifelong learning and continuing professional development for you and the teams you lead. How important is offering ongoing professional development when attracting and retaining top talent?
• You suggest "A toxic environment is more likely to change you than you are to change it" Tell us more.
• Are the workplace expectations of younger people idealistic?
• Why are coaching sessions and mentoring so important?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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The U.S. Bureau of Labor Statistics projects that Gen Z will make up a third of the workforce by 2030 – and they’re bringing their ideals with them.

According to findings from Monster, 83 percent of Gen Z candidates say a company’s commitment to diversity, equity, and inclusion (DEI) is important when choosing an employer. Businesses must acknowledge these ideals and adapt to reach Gen Z workers if they wish to attract, hire and retain the best talent. One way companies can do this is by offering robust CSR programs, which provide corporations a license to operate in value-driven ways.

In this HRchat episode, we hear from Sam Caplan, Vice President of Social Impact at Submittable, the social impact platform used by teams to make better decisions and maximize their CSR efforts. Sam is a tech industry leader with 20 years of experience building large-scale philanthropic programs for organizations such as the Walton Family Foundation and Walmart Foundation.

Listen as Sam discusses how CSR programs allow businesses to express and promote their values to prospective employees and customers.

Questions for Sam include:

• How do you see the role of Gen Z evolving in the workforce, and what key ideals do they bring with them that businesses need to acknowledge?
• How can businesses effectively demonstrate and integrate DEI values into their corporate culture to appeal to this demographic?
• As the Vice President of Social Impact at Submittable, could you provide examples of how CSR programs contribute to making better decisions and maximizing social impact within teams?
• How can companies ensure that their CSR programs are not just seen as a checkbox but are genuinely aligned with their values and contribute meaningfully to social impact?
• As the landscape of social impact and CSR continues to evolve, what emerging trends or strategies do you foresee that will be crucial for businesses to stay relevant and appealing to the values of the upcoming workforce, particularly Gen Z?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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In this episode of the HRchat show, we offer insights and practical guidance to equip your organization for success, explore remote I-9 options, and reduce audit exposure.

Bill Banham's guest this time is Chapelle Ryon, the data-driven CEO behind WorkBright, an onboarding and recruitment platform for HR and recruitment teams.

Chapelle's team is on a mission to ease administrative burdens and Form I-9 pain for HR professionals. WorkBright’s market share in the onboarding space has been increasing exponentially in an uncertain I-9 world! In her tenure with the business, WorkBright has achieved triple bottom line status as a B Corp and consistently places on Outside Magazine’s Best Places to Work with strong financial results of 40% YoY growth and profitability.

Questions for Chapelle include:

• WorkBright has been named a Best Place to Work by Outside for 4 years running! Congrats! What does it take to create and nurture a culture of engagement and innovation?
• WorkBright is a Certified B Corporation. What does that say about the org and its values?
• WorkBright’s mission centers around Form I-9, which is a very specific space! Why build a product for a single specific form? Why does this matter for HR professionals?
• What changes have you observed in the I-9 space recently? Has anything changed since Covid?
• When you’re dealing with people’s personal data and a highly regulated space, how do you approach prioritizing these very high-demand needs?
• You mentioned an ebook, The Ultimate Guide to I-9 Compliance. Tell us more about this. Why might this be valuable for our listeners?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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Maisha Cannon joins Keirsten Greggs in HRchat episode 671 to discuss the importance of data analytics in talent acquisition. Maisha explains ways analytics can help talent acquisition professionals examine data sets and draw conclusions and insights. She emphasizes the importance of moving beyond traditional metrics such as time to fill and source of hire and focusing on more meaningful metrics that demonstrate the value of talent acquisition.

Listen as Maisha also shares her go-to data analytics tools and techniques, including applicant tracking systems, CRM tools, and text analysis tools. She highlights the curated and intentional nature of Talent Acquisition Week and shares her favorite moments from the event. Maisha concludes by inviting listeners to connect with her on LinkedIn and participate in her upcoming courses and networking events.

Key Takeaways:

1. Talent acquisition professionals should move beyond traditional metrics and focus on more meaningful metrics that demonstrate the value of talent acquisition
2. Data analytics tools such as applicant tracking systems, CRM tools, and text analysis tools can provide valuable insights for talent acquisition teams
3. Talent Acquisition Week stands out for its curated and intentional approach, allowing participants to dive deep into specific topics
4. Networking events and trivia games during Talent Acquisition Week provide opportunities for professionals to connect and have fun

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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The guest this time is Dr Ali Raza Nemati, Group Director of Human Resources at iQualify UK. He has worked at various leadership positions while scaling new standards of professional excellence, charting new avenues of sustainable growth, and consolidating his previous organizations’/ institutes’ position as a key player on the national and international fronts.

Questions for Dr Nemati include:

• You've had an extensive and diverse career journey in both corporate and academic settings. Can you share some key experiences that have shaped your perspective on HR and leadership throughout your career?
• With a strong background in Human Resources, including Strategic Human Capital Management and Talent Acquisition, how do you approach building and leading high-performing teams, and what role does HR play in fostering organizational excellence?
• You've been involved in digitizing HR processes and operations. Can you share some insights into the impact of digital transformation and AI on HR, and how organizations can navigate this change effectively?
• With your experience as a Certified Personal Profile Analysis Practitioner, how do you integrate personality assessments into HR practices, and what impact have you observed on team dynamics and performance? What's your take on 'culture fit'?
• Is psychometric testing off-putting for candidates?
• Is personality as important now as it was when we didn't work remotely?
• How important are pay and benefits to retention?
• Given your involvement with various TV channels and your charismatic speaking style, how do you see effective communication playing a role in HR and leadership, and what advice do you have for leaders aiming to enhance their communication skills in diverse professional settings?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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In this episode of the HRchat show, we discuss talent acquisition strategies and ways AI will continue to change how we recruit in 2024.

The returning guest is Kevin W. Grossman, an HCI-certified Talent Acquisition Strategist (TAS) and Human Capital Strategist (HCS) with around 25 years of expertise in the HR and TA industry and the related technology marketplace.

Kevin is a prolific blogger and writer on HR and recruiting topics. He's the VP of Research at ERE and the former Talent Board President and a board member responsible for the Candidate Experience Awards worldwide.

Questions for Kevin include:

• You recently started a new position as VP of Research at ERE. Congrats. Tell me about the role.
• You are dedicated to discovering ways recruiters can streamline and simplify their hectic sourcing and recruiting efforts. Can you share your top 3 tips?
• You often talk about the benefits of AI and automation. How will AI continue to move things forward in recruitment in 2024?
• What types of jobs do you expect AI will replace in 2024 and why?
• You are also an expert on the need for efficient candidate screening and the rising problems of talent shortages. How can employers set themselves apart in the attraction and hiring stages?

Join Kevin at TA Week between January 29 and February 1, 2024 to see talent attraction solutions in action. His workshop is called "Achieving Recruiting and Retention Success: How to Improve Hiring and Candidate Experience" and will be packed full of #TheCandEs latest research and case studies.

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In the first episode of 2024, Bill Banham talks with Chris Bjorling about what to expect from the labor market in 2024.

Listen too as they talk about ways AI will continue to augment the HR function plus they preview some key industry events in the year ahead!

Topics include:

• The Labor Department's Job Openings and LaborTurnover Survey, or JOLTS report, recently showed that there were 1.34 vacancies for every unemployed person in October, the lowest since August 2021 and down from 1.47 in September. Fewer workers are resigning, which over time could help ease wage inflation. If fewer workers are resigning, what does that mean/what challenges does that present for attracting talent in 2024?
• Fewer workers are resigning so what opportunities does that present for long-term training, professional development and improving the overall performance of the org? What other factors could shape things in 2024? E.g. Presidential election, the war in Ukraine, war in Israel and Palestine, elections for the European Parliament, President Trump’s trial, Putin seeking re-election, the solar eclipse!
• What tech trends should HR professionals keep an eye on in 2024? Where is AI taking us?
• What are some of the must-attend HR events in 2024?

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In episode 667, Keirsten Greggs interviews Brooks E. Scott, an executive coach and DEI strategic advisor. They discuss the importance of conscious inclusion in hiring practices and how to minimize bias when hiring. Brooks emphasizes the need for self-awareness and questioning our assumptions and biases when evaluating candidates. He also highlights the impact of AI tools and the importance of diverse teams in building unbiased algorithms.

They also delve into the topic of employee resource groups (ERGs) and how TA teams can effectively partner with and leverage ERGs. Brooks advises ERGs to have a clear mission statement and focus on one or two initiatives to avoid burnout. He also emphasizes the value of listening and learning from ERGs to gain a better understanding of the experiences of underrepresented groups in the workplace.

Key Takeaways:

• Unconscious bias exists in all of us, and it influences our hiring practices. Being conscious of our biases and questioning our assumptions is crucial for minimizing bias in the recruitment process.
• AI tools can perpetuate bias if they are built by non-inclusive teams. It is essential to have diverse teams involved in the development of AI algorithms to ensure fairness and accuracy.
• When building ERGs, it is important to have a clear mission statement and focus on one or two initiatives to avoid burnout. ERGs should align their objectives with the company's values and vision.
• TA teams can partner with and leverage ERGs by listening and learning from their experiences. This helps create a more inclusive and supportive work environment.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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In episode 666 of the HRchat podcast, Bill Banham and Chris Bjorling reflect on the world of work in 2023.

Questions for Chris include:

• Reflecting on 2023: What were some key developments and trends in the labor market that had a significant impact on human performance, and how did Fidello respond to these changes?
• Leadership in a Changing Landscape: As we look back at 2023, what qualities and skills emerged as crucial for effective leadership, and how can leaders proactively develop these attributes in the coming year?
• Navigating Challenges: In a year marked by unprecedented challenges, what were the most common issues faced by HR professionals and corporate leaders, and how can organizations better prepare to address similar challenges in 2024?
• The Remote Work Paradigm: You have I have worked together in a remote fashion for a while. With the continued impact of remote work, what lessons did 2023 teach us about working with virtual teams, and what advice can you offer HR professionals and leaders as they adapt their strategies for the evolving remote work landscape in 2024?
• You’ll be speaking at DisruptHR Buffalo next year. Any insights into what you’ll share in your 5-minute talk?

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Bill's guest this time is Brian Allain, CEO at the Insurance Education Association (IEA Training), the org on a mission to empower professionals in Workers' Compensation, Absence Management and Human Resources.

Listen as Brian shares his reflections on developments in the industry, and what HR professionals and leaders can expect in 2024.

Brian and his team help optimize the career potential of those in compensation, absence management, and HR through certification programs, classes, and webinars offered in on-demand and instructor-led formats. In the conversation, Brian highlighted some of IEA's significant achievements in 2023. For example, the organization successfully expanded its certification programs - in both on-demand and instructor-led formats - providing professionals with significantly more resources to develop skills and knowledge.

Questions for Brian include:
* You joined IEA in late 2021. As you reflect on your first couple of years in the role, what are you most proud of? * Specifically in 2023, what were some of the big achievements? * What were some of the big developments in Workers' Compensation, Absence Management and Human Resources in 2023? * What does 2024 look like for IEA? * What events will IEA be involved with in 2024? * What are your predictions for trends in Workers' Compensation, Absence Management and HR in 2024?

IEA Webinars in 2024
IEA Training has a cool catalog of webinars lined up for 2024, covering a spectrum of topics crucial for HR professionals. From practical skills workshops to in-depth discussions on regulatory changes, these webinars promise to be a valuable resource for those seeking continuous professional development. Professionals can explore the comprehensive webinar catalog on IEA's website for a glimpse into the diverse offerings. Learn more here.

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In this episode, Nick Steiert interviews Mark Whittle, a life coach and the founder of Take Flight. Mark is all about mindset and motivation and has an impressive record of coaching CEOs and athletes - helping them step into elite environments.

Mark is a former city worker turned lifestyle coach, entrepreneur, mental health advocate, and productivity / bio-hacker – the founder and host of the UK’s No.1 peak performance podcast, Take FLIGHT, and the host of the unique ‘Take FLIGHT’ events and seminars. Mark is on a mission to help you find your inner strength, pursue your true purpose and take that leap of faith towards the life you’ve always dreamed of living.

Mark built a successful career in London with two of the biggest companies in the world, but after 10 years found himself searching for his true purpose. After hitting rock bottom, in one enlightening moment, he realized happiness and fulfillment will never arrive through the accumulation of material things – and it is only felt when you are aligned with your true purpose. He has been helping people pursue their purpose ever since!

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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In this episode, we talk DEI and psychological safety. Bill Banham's guest is Sona Sherratt, a faculty member at Ashridge (Hult International Business School) where she designs, teaches, and is an academic client director for customized education programs.

Sona has worked with FTSE 500 clients such as Worldline, Amcor, Swarovski, Beazley, Heineken, Avis, and SAB Miller.

Questions for Sona include:

• How did you become interested in the topics of psychological safety and inclusivity?
• What is the difference between diversity and inclusion? Why should organizations be pursuing DEIB?
• What area within this field did you pursue your research in? What is the scope/methodology of your research?
• What are some examples of unwritten organizational rules?
• Were there any findings that surprised/interested you more than others?
• Given what you have discovered through your research, what advice would you give to organizations?

More About Sona
Before joining Ashridge, Sona worked as Head of HR for Astra Zeneca UK and for Nortel Networks covering Europe, the Middle East, and Asia Pacific regions.
Sona designs and delivers senior leadership programs for clients around the world. Her interests are focused on the development of executive leadership and organizational culture, particularly focusing on underpinning high performance with psychological safety, inclusive leadership, and learning agility.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast, and Iceni Media Inc.

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In this episode of the HRchat show, Keirsten Greggs interviews Matt Rimer, a Talent Acquisition executive and entrepreneur with 20+ years of experience.

Listen as Matt discusses the concept of employee-powered hiring and shares a case study from Trinity Health, where he overhauled their employee referral program. He explains the key components of an effective ERP, including alignment with the organization's culture, clear and consistent policies, and a clean process enabled by technology.

Matt also highlights the benefits of running an employee referral program, such as sourcing at scale, higher quality referrals, and cost savings. He addresses why some organizations may not invest in ERPs, including cultural maturity, the perception of it not being a shiny penny, and misconceptions about cost. Matt shares his experience of getting buy-in from leadership for an aggressive goal of getting 50% of hires from referrals and advises other TA leaders to identify the burning platform within their organization and articulate the benefits to the executive team.

Tune in and discover:

• Why employee-powered hiring involves empowering employees to help with recruitment processes.
• The key components of an effective employee referral program are alignment with the organization's culture, clear and consistent policies, and a clean process enabled by technology.
• The benefits of running an employee referral program include sourcing at scale, higher quality referrals, and cost savings.
• Some organizations may not invest in ERPs due to cultural immaturity, the perception of it not being a shiny penny, and misconceptions about the cost.
• Why, to get buy-in from leadership for an aggressive goal, you need to identify the "burning platform within the organization" and articulate the benefits to the executive team.

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Ever wondered how top companies assess their candidates' language competence online? Meet Inga Słowikowska, Product Manager of the Focus Audit Tool at Skrivanek Poland, a platform that makes this possible. Inga, a seasoned player in the language solutions market, shares an intriguing narrative of how she transitioned from teaching marketing, PR, and product management at university to managing an innovative tool that assists companies worldwide in finding candidates with excellent language skills.

Host Bill Banham and Inga met at the UNLEASH Conference and Expo in Paris in October. Listen as they also share their experiences of the world-famous HR event.

Questions for Inga include:

• We met in Paris as we were both attending UNLEASH. Why were you there?
• How was UNLEASH for you? What did you get from the event?
• What were the big positives and any suggestions for ways to make UNLEASH World even better in 2024?
• What are language audits and what makes Focus special?
• What are the misconceptions about language audits?
• What are the most popular problems and needs of HR that you solve with language audits?
• How is AI being used for verifying language skills?
• Are there risks when it comes to being reliant on AI for language audits?

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The guest this time is Angela Cheng-Cimini, SVP, Talent & CHRO at Harvard Business Publishing.
Angela is a global executive Human Resources leader with over 30 years of comprehensive experience in both Generalist and Specialist competencies, partnering with C-suite leaders. She is a proven contributor to the business strategy by helping leaders identify and build organizational capabilities.

With expertise in change management, organizational development, talent acquisition, and DEI, Angela's industry experience includes consumer products, high-tech, manufacturing, professional services and non-profit in non-union and organized facilities.

Questions for Angela include:

• Co-written with your colleague Nicole D. Smith, your article called How to Become More Visible at Work has attracted lots of attention. The premise is that the impact of your hard work needs to be visible to others. Can you share some ways peoples can become more visible at work?
• How can we know what’s top of mind for key stakeholders? How can one better listen, learn, network, and position oneself to help and add value to the work of powerful decision-makers in their organization?
• You were the closing speaker at the People 2030 Conference on November 2 and 3. The event focused on future-proofing the workforce. It offered attendees ways to learn how to better cultivate purpose, unleash workforce potential, and boost productivity using technology, innovation, and engagement. Tell us more!
• You've also led sessions in the past on how organizations can and should budget-proof their DEI efforts. Can you offer some tips for our listeners?

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In this episode, guest hosts Pauline James and David Creelman look at actions HR can take to support the onset of AI role in the organization. They dive into ways AI is enabling organizations to automate workflows and perform analyses not possible before the use of machine learning and deep language models.

Their guest this time is Shingai Manjengwa, Head of AI Education at ChainML. Shingai also serves as a Board Member for The Institute on Governance and is the founder of Fireside Analytics Inc, an organization dedicated to providing education aimed at fostering data and tech literacy.

Listen as Shingai shares her perspective on HR's role in regards to analytics and assessing the impact of the organisation and how they can support the strategic decisions that need to be made about how AI technology is evolving in terms of supporting productivity.

Shingai has devoted much of her career to building the capability of organizations and individuals to adapt to new technology, including AI. She actively engages in contributing to crucial discussions regarding the responsible and ethical management of this technology at both the organizational and societal level. With her broad perspective and strong focus on enablement, we are excited to hear her guidance for the HR and leader community. "

Questions for Shingai include:

• What are the steps you recommend organizations take to prepare themselves to take advantage of AI technologies effectively?
• There are several different views on how much AI will impact the workforce, including whether the number of roles displaced will be modest or massive, and how quickly this might all happen. What is your perspective on how AI will impact organizations?
• Do you have thoughts on the specific actions HR can take to support the assessment that's needed within an organization? The responsiveness that this will demand?
• What is your perspective on HR's role in regards to analytics and assessing the impact of the organization?
• How can HR support broader, more strategic decisions that need to be made about how AI technology should evolve in terms of supporting productivity?
• What is the importance of governance and what role should HR play?
• How is AI enabling organizations to automate work that they previously weren't able to or accomplish and complete functions and analysis that they weren't previously able to?

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The HR Gazette is delighted to welcome Keirsten Greggs as our latest guest host of the HRchat Podcast!

Cited as a top HR influencer, Keirsten is the founder of TRAP Recruiter and a 20-year recruitment veteran. She is passionate about bringing trust, relationship building, accountability, and a proactive approach back into the recruiting lifecycle. When Keirsten is not actively solving recruiter problems and bridging the gap between job seekers and employers, you can catch her on her LI Live show TRAP Chat or as the new host of Wins, Woes & Wine.

In HRchat episode 658, Keirsten talks with Kara Mignanelli, SVP People and General Counsel for the Global Strategic Management Institute (GSMI). Kara oversees multiple core functions of the business, including HR, event production, and legal compliance. She also leads the creation of events to further the talent acquisition industry.

Tune in as Kara offers an overview of the popular Talent Acquisition Week - happening again Jan 29-Feb 1, 2024.

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In this HRchat episode, Bill Banham talks with Nick Steiert, Co-Founder and Director of the awesome new Wellnergy Festival. Starting very soon, Nick will be the latest co-host of the HRchat Podcast.

The episodes Nick will host are focused on wellbeing in the workplace and ways to live a healthier life. Tune in to get to know Nick and gain insights into what to expect from the new shows hosted by Nick.

Questions for Nick include

• Tell us about the genesis of the Wellnergy Festival
• You say that the Wellnergy Festival is "made for everyone, not just for those “into wellness”." What do you mean by that? How do we make wellness education more accessible?
• Wellnergy offers a bunch of experiential learning and growth options such as meditation, sound bath healing, talks, and workshops. Tell us more
• You'll be hosting a new series of interviews with Wellnergy speakers and partners on the HRchat feed. Tell us about the purpose of the series.
• Tell us about some of the guests and learning outcomes

Background info:

Have you ever been introduced to sound healing?… Or heard the life-changing benefits of cold water therapy?! Have you experienced a blend of dance and yoga on a scale bigger than anything you’ve seen before? If not, what are you waiting for!

The way we set up Wellnergy is unique. We had 8 tents and stages with talks, music and classes running throughout the day. We also had over 50 FitPros with their own designated space around the park running more sessions just for you! Nowhere else will you get such a diverse range of wellness experts sharing their secrets to a happier and healthier you!

Have we not mentioned our music yet? Curated by the internationally acclaimed Gardens of Babylon. As the day moved to evening, we had 4 world-renowned DJs taking to the stage. The perfect way to round off your day was to immerse yourself in the sounds of Wellnergy!

Exciting variations of practices such as meditation, sound bath healing, talks and workshops on relevant topics such as:

Stress and anxiety management
Mental resilience
Excelling through the day
Being your best self
Sobriety

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In this HRchat episode, we talk about developing strategic people capabilities in times of business transformation. Bill's guest this time is Mary Glowacka, Learning & Leadership Development Lead at Rolls-Royce.

With 15+ years of strategic practitioner experience with an unusual journey from operations into HR, Mary is also a member of Josh Bersin’s Senior Faculty, a regular speaker at HR industry events, a founding member of Hacking HR Experts Council, mentor for HR Tech start-ups through the Workplace Accelerator program, and winner of the 2020 WinTrade Global Women in Leadership Award in recognition of progressive thinking in the banking sector.

Questions for Mary include:

• You have an unusual journey from operations into HR. Please introduce yourself and tell us about your career journey
• We met at UNLEASH in Paris. What are your thoughts on the 2023 event and why do you believe other senior People Leaders should attend?
• You're a founding member of the Hacking HR Experts Council. What do you respect about Enrique and the Hacking HR group?
• Tell me a bit about your role at RR - what you love and challenges? - includes mention of strategic capability
• Can you elaborate a bit more on why systems thinking is so imperative for HR Leaders?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode of the AI series, Pauline James and David Creelman delve into the intersection of artificial intelligence, HR practices, ethics, and law.

The extended edition offers up three expert guests - Frank Rudzicz, Kate Bischoff, and Jesslyn Dymond - to discuss the ethical considerations, legal risks, and potential benefits associated with the integration of AI at work.

We explore the potential of generative AI and the legal issues it might introduce for HR. Plus we share valuable advice for HR leaders on navigating the short-term challenges and opportunities posed by advancing AI technologies.

Tune in and discover:

• How should leaders navigate the ethical landscape as AI becomes more commonplace in organizations?
• To what extent does employee privacy come into play when tracking keystrokes?
• Can AI be a tool for fostering ethical, objective decision-making?
• What are the new recruiting challenges caused by AI?
• How can HR diligently embed AI into their operations while managing associated risks?

About Our Guests
Frank Rudzicz is an Associate Professor at Dalhousie University, co-founder of WinterLight Labs Inc., founding faculty member at the Vector Institute for Artificial Intelligence, status professor at the University of Toronto, and CIFAR Chair in Artificial Intelligence.

Kate Bischoff is the founder of k8bisch LLC (formerly tHRive Law & Consulting). She's a renowned expert in employment law and HR and has a background that includes roles at the consulate general in Jerusalem and the US Embassy in Lusaka, Zambia.

Jesslyn Dymond is the Director of Data Ethics at TELUS leading the approach to responsible data-driven innovation, drawing on a background of privacy and information management expertise.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode, we look at what causes burnout and stress in education and in the workplace.

The guest this time is Bill's good friend, Leigh Mitchell. Leigh is an educator and Co-Founder of Bee Happy Mindfulness and the Founder of Bee Happy HR, Hire Her Career Board and Women in Biz Network. She hosts a podcast called the Bee Happy Podcast for Change Makers and is a Marketing & PR Instructor at York University.

Statistics Canada recognized Leigh as an EDI Expert in Gender Diversity and the Bee Happy HR Blog received accolades for ranking number 13 out of the Top 60 Canadian HR & Diversity Blogs awarded by FeedSpot.

Questions for Leigh include:

• In 60 seconds or less, tell me about the mission of Bee Happy Mindfulness
• What are the most common causes for teacher burnout?
• How can a balance be struck between the demands of the education system and the well-being of educators to ensure both effectiveness and satisfaction?
• Are there specific policies or practices that you believe contribute positively or negatively to employee retention within the education sector?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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In this HRchat episode, we discuss how to equip leaders with the knowledge needed to construct an organization where people are recognized as the primary driving force behind business success.

The guest this time is Roza Szafranek, Founder & CEO of HR Hints, an HR boutique operating on a subscription model. Roza is an HR expert with psychological and managerial experience who has led tech companies from early startup through exit.

Roza is also the author of Culturivy: The Power of Changing a Workplace and the CEO of Culturivy.

Questions for Roza include:

• How do you perceive the relationship between business and HR, considering the equal triangle of products/services, sales, and people as the foundation?
• Can you discuss your approach to analyzing and adapting HR processes based on the unique needs of different stages of company development?
• Considering the notion that the People area within organizations is not a black box, how should leaders ensure transparency and accountability in HR practices?
• How do you approach building processes per stage rather than per industry, especially in diverse sectors such as medtech and fintech?
• In your opinion, what are the key challenges in aligning HR strategies with the equal triangle of products/services, sales, and people? How have you overcome these challenges in your previous roles?
• Can you share an example of how you applied the concept of the equal triangle in optimizing HR practices within a business context?

More About Roza
Roza is a mentor at the Founder Institute, 1871 Chicago, P33 Chicago, TechRise, mHUB Chicago, and InCredibles, Sebastian Kulczyk's mentoring program. She’s been featured on such lists as 100 Women of 2022 by Forbes, 100 Most Inspiring Women of the CEE Startup Ecosystem by Vestbee VC, and Strong Women in IT ‘21 and ‘23.

More About Culturivy: The Power of Changing a Workplace
In the book, Roza outlines a comprehensive guide on how to cultivate a resilient company culture that fosters the growth of both individuals and businesses.

The book delves into key areas such as Leadership, People & Culture, and Talent, offering specific lessons tailored for entrepreneurs, leaders, and HR professio

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In the second episode of our new AI-focused series, guest hosts Pauline James and David Creelman investigate some key ways that large HR vendors are utilizing new forms of AI.

Joining David and Pauline this time are Mike Bollinger, Ben Zweig, and Jarik Conrad.

Mike Bollinger is an accomplished executive with 20 years of industry experience. He has deep technology and HCM domain skills including strategic workforce planning, communications, change management, team building, business case development, and leadership. In his current role as Vice President of Strategic Initiatives with Cornerstone, Mike is responsible for internal research as well as strategy development around outcome-based goals. In 2020, Mike helped found, and currently manages, the Cornerstone People Research Lab (CPRL), whose mission is to generate data-driven discoveries about the world of work today and identify emerging trends that will give rise to new work models.

Ben Zweig is a prominent figure at the intersection of Data Science and Human Resources. With a PhD in Economics specializing in Labor Economics and Economic Development from CUNY Graduate Center, he has a strong academic background. Ben's expertise extends to Natural Language Processing, Labor Economics, Human Resources, and Occupational Transformation. Notably, he spent several years as a Managing Data Scientist at IBM's Chief Analytics Office, where he utilized Natural Language Processing (NLP) to develop data-driven solutions for businesses. Currently, Ben serves as the CEO of Revlio Labs, an organization that supports the convergence of Data Science and HR. The company focuses on applying data-driven methodologies to enhance workforce management and adapt to the changing job market.

Dr. Jarik Conrad, EdD, SPHR, SHRM-CSP, NACD.DC, is vice president of the Human Insights team at UKG, which consists of former HR practitioners, business leaders, and consultants who are distinguished experts in the HCM field and uniquely qualified to help leadership teams reach their organizational goals. With an acute pulse on industry trends, best practices, and technological innovations, Jarik and his team serve as liaisons, trusted advisors, and thought leaders who help to shape HR industry conversations and direction.

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In this episode, we talk about ways to develop and enhance career websites.

Bill's guest this time is Jim Taylor, Managing Director of HappyDance, a Ph.Creative company. HappyDance is an enterprise careers site platform with a mission to elevate your employer brand at every turn!

Jim is a digital innovator specializing in careers sites. Jim says his "true passion lies in discovering ingenious ways to optimize career site performance, enriching candidate experiences, and crafting stunning platforms that magnify (the) organization's employer brand."

Questions include:

• Tell us about the mission of HappyDance
• Where does the name HappyDance come from – it’s not a typical SaaS product name is it?
• On your LinkedIn page, you say "every day, I foster a culture that thrives on conquering challenges and delivering outstanding results." From a leadership perspective, what does it take to create and sustain an engaged culture of innovation?
• From your social posts, it looks like you're a big fan of RecFest. What makes it a special event?
• What is the most fundamental element in designing an excellent candidate experience? And why do so many companies get it wrong?
• What advice would you offer to hiring managers and HR pros looking to do a better job of telling the story of their employer brand and attracting higher-quality candidates?
• Can you name some brands that stand out for you as awesome employers? E.g. Domino's, ADP, NationWide, Pinterest.
• What in your opinion, are some of the opportunities for, and the best use of, AI and other technologies in the Talent Acquisition landscape?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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In this episode, Bill Banham talks with Jim Stroud about whether or not AI will replace recruiters. Listen as Jim offers his take on what functions of recruitment will and will not be replaced by the bots.

Jim is the author of 5 HR-related books, producer of the YouTube series - "The Jim Stroud Show," and producer of "The Jim Stroud Podcast." He is also the creative mind behind "The Recruiting Life," a comic strip and newsletter about the world of work. More details highlighting his career, media citations, creative writing and public speaking events can be found on his blog, JimStroud.com.

Questions for Jim include:

• How has AI changed, enhanced or diminished the ways you create content?
• You say you love ChatGPT. Why?
• Recruiting is a relationship business and machines don't have feelings. So, recruiters are safe, right?
• In some cases AI is replacing workers, how vulnerable are recruiters?
• What can recruiters do to remain valuable in the marketplace?
• AI can do so much, what stops it from ultimately replacing recruiters?
• Will AI replace podcasters?

More About Jim Stroud
Jim has built expertise in sourcing and recruiting strategy, public speaking, lead generation, video production, podcasting, online research, competitive intelligence, online community management, and training.

He has consulted for such companies as Microsoft, Google, MCI, Siemens, Bernard Hodes Group (acquired by Findly), and a host of startup companies.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In the first of a special mini-series focused on AI in the workplace, guest hosts Pauline James and David Creelman ask "what exactly is AI all about and where is it heading?"

Joining Pauline and David on the podcast is Avi Goldfarb, the Rotman Chair in Artificial Intelligence and Healthcare and a professor of marketing at the Rotman School of Management, University of Toronto. He is also Chief Data Scientist at the Creative Destruction Lab, a faculty affiliate at the Vector Institute and the Schwartz-Reisman Institute for Technology and Society, and a Research Associate at the National Bureau of Economic Research.

Avi’s research focuses on the opportunities and challenges of the digital economy. Along with Ajay Agrawal and Joshua Gans, Avi is the author of the bestselling books Prediction Machines and Power and Prediction.

He has published academic articles in marketing, statistics, law, management, medicine, political science, refugee studies, physics, computing, and economics. Avi has testified before the U.S. Senate Judiciary Committee on related work in competition and privacy in digital advertising. His work has been referenced in White House reports, European Commission documents, the New York Times, the Economist, and elsewhere.

Questions for Avi include:

• You have been studying AI for a long time; well before its advances garnered the attention of the general population. Is anything taking you by surprise with the current advances?
• You have talked about AI automating prediction in ways that we had only understood humans could do well/reasonably well previously. Can you explain this for our audience?
• You have an interesting (and hopeful) perspective that AI may become more of an equalizer across professions than past advances have been, can you tell us more about that?
• Can you provide your thoughts on how long it will be until we see broad sweeping changes in work and how it is organized?
• With your extensive work with entrepreneurs on the bleeding edge of new technology, what advice do you have for those on the other side of the equation: those who are making recommendations and purchasing tech for their organization. How should we balance not being left behind with appropriate diligence?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRch

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In this HRchat podcast, we hear from Derrick Evans MBE, better known as TV celebrity Mr Motivator. A famous fitness instructor, Derrick rose to fame in the early 1990s through appearances on the UK breakfast television show GMTV, where he performed live fitness sessions and offered tips and advice to viewers.

We're big fans of Derrick and it's an absolute honor to have him on the show!

Listen as Derrick offers his take on what it takes to remain motivated at work and live a healthier life.

Questions for Derrick include:

• You are known for your positive personality and outlook, how do you stay motivated?
• How can physical exercise help mental health?
• What did the pandemic do to our mental and physical wellbeing?
• When applying to join the GMTV team, you were told by GMTV boss, Peter McHugh ‘We’ve checked with the advertisers and they don’t really want a black man doing fitness. It had to be a white woman with two kids.’ They felt that was the right image.” How do you think attitudes towards Diversity Equity and Inclusion in the entertainment industry have changed since your time on GMTV?
• How can business leaders make access to mental and physical wellness initiatives easier?
• Where does your desire to help people come from?
• Tell us why you believe the culture within daytime TV is fake and can you suggest ways to change things?
• What would you like your legacy to be?
• How can listeners connect with you?

Book Mr Motivator
Contact the Champions Speakers agency to provisionally enquire about Mr Motivator for your event today. Simply call a booking agent on 0207 1010 553 or email us at agent@championsukplc.com for more information.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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How can leaders faced with tremendous global upheaval create more resilient and trustworthy systems?

Find out as Bill Banham talks with Terence Tse, recent Disrupt London speaker and co-author of the awesome new book The Great Remobilization: Strategies and Designs for a Smarter Global Future.

Terence says the turmoil of recent years gives leaders an unprecedented opportunity to redesign global strategies and systems and to remobilize toward a smarter, more resilient, and equitable future.

Drawing from one hundred interviews and conversations with top-level executives, entrepreneurs, policymakers, diplomats, generals, scholars, and other leading experts from around the world, the book aims to show how to create new inclusive visions with the aim of rebuilding the trust that will allow for both human and economic growth. Insightful and forward-thinking, The Great Remobilization powerfully illustrates the rare opportunity that we have in this historic moment to actively redesign our fragile, overpressurized global systems and develop new strategies and leadership approaches for the future.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this HRchat episode, we hear from Jeff Wald, entrepreneur, investor, board member, best-selling author, keynote speaker, and co-founder of Memory Lane and Bento Engine.

Jeff has started and invested in successful HR tech companies around the globe. Tune in to get his tips for HR tech founders looking to raise capital and grow their businesses.

Questions for Jeff include:

• What are some of the challenges and opportunities when it comes to raising money for HR Tech companies in the current fundraising environment?
• Do HR tech founders need to be domain experts?
• When it comes to seeking investment, how important is it to have more than one founder of an HR tech start-up?
• What are the differences between raising money as a serial entrepreneur versus being a first-time entrepreneur?
• As an angel investor in HR Tech, what are you looking for?
• Have you invested in someone with a terrible idea because you bought into them instead? Are those people employees rather than business partners?
• You wrote your book, The End of Jobs: The Rise of On-Demand Workers and Agile Corporations, on the future of work and how robots and AI will impact jobs, over three years ago; has your view changed on the future of work? If so, how?
• Why do you feel jobs are not as likely to go extinct as many other experts and headlines?

More About Jeff Wald
Jeff began his career in finance, serving as Managing Director at activist hedge fund Barington Capital Group, a Vice President at Israeli venture firm GlenRock and various roles in the M&A Group at JP Morgan. He is an active angel investor and startup advisor, as well as serving on numerous public and private Boards of Directors.

In addition to WorkMarket, Jeff has founded several technology companies, including Spinback, a social sharing platform.

Jeff is the author of The Birthday Rules and The End of Jobs: The Rise of On-Demand Workers and Agile Corporations. He is also a Producer of the Tony Award Winning Best Musical A Gentleman’s Guide to Love and Murder, Slava’s Snowshow and the full-length feature Inez & Doug & Kira which has won best picture at various film festivals. Jeff is a regular writer in Huffington Post and Forbes and speaks widely at conferences and on television on startups and labor issues. Jeff was named “One of the 100 Most Influential People in Staffing” by the Staffing Industry Analysts in 2017 & 2018.

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The guest this time is Jodi McPherson, Co-Founder / CEO Work Simplr Jodi is an intuitive, dynamic and versatile leader with over 25 years in the ed tech and talent sourcing space, architecting SaaS business models.

As CEO of Work Simplr, Jodi has built a new talent sourcing platform with students at the center, for on-demand, fractional paid work. Work SImplr was recently announced as a member of the ASU+GSV Elite 200 for 2022 and a Shark Tank Finalist for 2023.

Questions for Jodi include:

• How might early career knowledge work be impacted by recent shifts in AI capabilities?
• How might this impact the skills and experience needed for students to succeed in early career knowledge work? In particular, how might this affect apprenticeships?
• Considering the evolving landscape of early career knowledge work due to AI, how might educational institutions adapt their curricula to prepare students for jobs that involve collaboration with AI systems?
• What interdisciplinary skills might become essential?
• What types of support might companies need to train, improve, or monitor the quality of their AI systems?
• What role could student workers play?
• Follow up: Considering the changing nature of early career knowledge work due to AI, how might mentorship programs need to evolve to provide meaningful guidance to students and new professionals entering the workforce? What role can experienced mentors play in navigating the AI-driven landscape?
• How is the trend of outsourcing, freelancing and farming out entry-level work impacting students and career changers?

More About Jodi
Jodi serves on several start-up advisory boards – influencing strategic roadmaps for scalable solutions, and bringing together purpose and profit, for new solutions from ideation to market launch.

Jodi serves as a mentor to young high school women and is an advocate of creating a culture of curiosity around compelling mission-driven goals while continually embracing new ideas and perspectives. She also champions student-athletes at Castle View High School as the CV Gridiron Booster President.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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In this episode, Bill Bnaham talks with Brian Leafblad, R&D Senior Manager, Global Business Solutions at Reckitt Lysol Pro Solutions.

Questions for Brian include:

• What role does hygiene play in workplace wellness?
• How have staff expectations around workplace wellness programs evolved following the pandemic?
• Are clean environments still in the public consciousness? How do leaders still prioritize clean workplaces?
• How important is disinfection in preventing sick days and absenteeism?
• Stats, metrics or trends around the number lost work days per year due to unclean environments caused by unhygienic offices? How have those numbers decreased as more folks work from home compared to pre-pandemic? (11 million days according to CDC)
• How can cleaning strategies be adapted to maintain efficiencies at a time when office occupancy rates are constantly changing?

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In this episode of the HRchat show. Bill Banham talks with Ann Kuzee, Vice President Legal, U.S. Absence & Disability Management at Telus Health (formerly LifeWorks and MorningStar Health).

Ann started her journey with IEA Training as a student in the CPDM program. After she earned the certification, she later became a contributing consultant on the updating of the curriculum for the entire certification. Today, she serves on the faculty as an instructor of our Foundations in Disability Management course (CPDM1), and also presents regular updates on HR-related issues such as FMLA, EEOC, as well as an annual "New State Leave Laws" webinar. Writing as an IEA representative, Ann has also written articles for HR.com.

Ann currently serves as TELUS Health’s primary legal representative for its U.S. Absence & Disability Management division. In this role, she interprets regulations and other laws related to Federal, State, and Municipal leaves. She oversees, directs, and manages the delivery of in-house and outside legal counsel services related to Federal, State, and Municipal leaves.

Questions for Ann include:

• What exactly is an Integrated Absence and Disability Management Plan?
• In a recent LinkedIn post, you shared the following: "I'm happy to announce that I'm new to IEA's faculty as an instructor for their CPDM1 course, which is part of IEA's program to become a Certified Professional in Disability Management. My current position at TELUS Health, as their VP of Legal for their Absence and Disability Management division, which provides absence, disability, and leave management systems and claims management, allows me to share up-to-date knowledge and information on leave laws, ADA, short-term disability, as well as many other areas in the field of absence and disability management. If you are ready to master absence and disability management, take your expertise to the next level, and provide your employer with positive impacts and results to its absence and disability management programs, then pursue this nationally recognized certification like I have, and many others have." Tell us more.
• What key facts typically drive an organization to look at an integrated disability and absence management approach?
• What are the benefits that come under the umbrella of such a plan?
• What are the biggest challenges for an organization in creating a well-coordinated and effective integrated Absence and disability management pla

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Our guest this time is Ben Sampson, co-founder and CEO of WeHero where he works closely with hundreds of companies to help them reach their social impact goals.

Ben speaks actively about corporate social responsibility, volunteerism, sustainability, and how companies united with activism drive powerful change. Ben’s past experience includes leading product teams, building startups, and studying sustainable business strategy at Harvard. In his free time, he’s an avid outdoor enthusiast focused on skiing, surfing, and mountain biking.

Questions for Ben include:

• What are the business benefits of adding social impact programs to one's organization?
• Why are more and more HR leaders turning to employee giving and volunteering programs as an answer to their employee engagement challenges?
• How can organizations ensure inclusivity and diversity in their social impact programs, making certain that all employees feel represented and have opportunities to contribute meaningfully?
• What advice would you give to HR leaders who are interested in these programs but need help making the case for them to their business leaders?
• What strategies have proven effective in measuring the success and impact of social impact initiatives, especially concerning employee engagement and satisfaction metrics?
• With the holiday giving season coming up, how can leaders who are interested in these programs get started and implement these programs before the year end?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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Our guest this time is Adam Weber, host of the popular HR Superstars Podcast and Chief Evangelist at 15Five. Adam supports and leads thousands of HR professionals through the HR Superstars Community, elevating them to become more strategic leaders.

Questions for Adam include:

• You often mention that HR leaders are under immense pressure, what do you think are some of the causes?
• What are the expectations of someone initially getting into HR verus what the reality is when they are in the job?
• You've talked to thousands of HR leaders and have noticed some traits that separate the top 5-10% from everyone else, can you explain what those are?

More About Adam
Previously, Adam was the Co-founder and Chief People Officer of Emplify (which sold to 15Five in 2021), a company that helps leaders measure and diagnose. He also co-founded Bluebridge Digital, where he grew and sold the company in 2016.

He is the author of the Amazon bestseller, Lead Like A Human. In 2020, Adam was named to Business Insider’s list of Rising Stars in HR.

Zionsville, Indiana-based Adam holds a bachelor's degree in sociology and a master's degree in organizational communication from Ball State University, is a former musician, retired pastor, and avid pickleball player.

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Today's guest is Patrick Simon, Senior Partner at McKinsey, the global management consulting firm.

Listen as Patrick shares his experiences of working with CEOs and how today's business leaders can tackle the big challenges head-on.

Earlier in 2023, McKinsey released a report called State of Organizations and we discuss some of the findings as part of HRchat episode 370.

Questions for Patrick include:

• McKinsey’s State of Organizations report breaks down ten shifts organizations are facing today and includes participation from business leaders around the world. Please briefly mention some of those 10 shifts and explain what motivated you and your team to conduct this particular research.
• The report says only half of survey respondents feel their organization is well prepared to anticipate and react to external disruption. Why do you think that's the case? Does that surprise you?
• How can companies be more prepared to react to future shocks and disruptions?
• What are your predictions for the role of AI in the workplace over the next few years? To what extent would you guess will AI be augmenting and replacing traditional roles and what are some of the new roles that are being created to keep ahead of the huge tech-enabled changes hitting organizations today?
• There’s been a steady increase in companies enforcing stronger mandates to bring workers back to the office. Given your findings from this study, how do you believe this shift will play out over the short term and what happens when the job market swings back to candidates?

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In this HRchat interview, we consider iris recognition biometric technology available to hold employees accountable and the benefits seen by enterprise organizations.

Returning to the show is Mohammed Murad, Vice President, Global Sales and Business Development at Iris ID. For 25+ years, Iris ID has been the leading innovator of advanced iris authentication solutions.

We also have Ken Mallin, Sales Manager at TreeRing Workforce Solutions on the show. Ken is a highly strategic sales professional with 20+ years in Software Development and SaaS. TreeRing’s powerful time and attendance solution — TreeRing Time — replaces cumbersome tracking procedures and completely eliminates collecting payroll information manually.

Questions for Mohammed include:

• Why do you believe that companies should be upgrading to biometrics when it comes to time and attendance solutions? Since we last spoke on the show back in 2020, how has the use of contactless biometric devices by organizations evolved?
• In the context of employee privacy, are there any misconceptions about biometrics that you come across regularly?
• Work patterns have changed dramatically in the past few years. What would be your response to the suggestion that an employee should be measured on productivity rather than hours logged?
• Iris ID says it's the only biometric workforce management solution with a full ecosystem of partners! What does that look like and what does it mean for your customers?
• Iris ID recently added TreeRing to it's partner ecosystem to help thousands of users nationwide stay productive and gain better insight as to how their operations are running including monitoring profitability and ROI. Tell us more.

Questions for Ken Ken include:

• Tell us what your customers are saying about the IrisTime iT100?
• How easy is the integration of the device with TreeRing Time?
• Can you tell us about ROI or success stories your clients are experiencing now that they are using biometrics to help manage HR functions? Do you find that biometrics are replacing more traditional methods of timekeeping?
• Why did TreeRing partner with Iris ID?

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In this episode of the HRchat Podcast, Bill Banham talks with Sam Beiler, CEO and Co-Founder at Boostpoint, a top Social Media and SMS marketing platform built for talent acquisition teams.

The Boost team is on a mission to empower users to create a workplace where everybody thrives. Combining technology, the power of social media, and innovative recruiting strategies, Boost helps folks attract more qualified employees, simplify your hiring processes, and boost your employer brand the new way.

Questions for Sam include:

• What are some of the challenges when launching a tech company?
• Work-Life Balance: Talk about the importance of unplugging and spending time with loved ones to recharge, even when you're at the helm of a startup or working a very demanding job.
• Social media and SMS: What platforms work best to engage candidates? Does it depend on the audience demographics?
• Recruitment Marketing with Social Media: How is hyper-targeted advertising and fast follow-up automation changing the game in talent acquisition?

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Our returning guest today is Stephen Shedletzky. Stephen is on a mission to help leaders make it safe and worth it for people to speak up. He supports humble leaders—those who know they are both a part of the problems they experience and the solutions they can create— as they put their people and purpose first.

A sought-after speaker, coach, and advisor, Stephen has led hundreds of keynote presentations, workshops, and leadership development programs around the world. As a thought leader on psychological safety in the workplace, he works with leaders in all industries where human beings work.

Questions include:

• Let's talk about your book, Speak-Up Culture: When Leaders Truly Listen, People Step Up. What surprised you most about writing it?
• How do leaders make it safe and worth it for people to speak up?
• Why can there be such a gap between how leaders want to impact people and how they actually do?

More About Stephen
After years on a corporate track, Shed was introduced to and inspired by the work of best-selling author and TED speaker Simon Sinek and, soon after meeting him, became the fourth person to join his team. For more than a decade, Shed contributed at Simon Sinek, where, as Chief of Staff and Head of Brand Experience, Training & Product Development, he led a global team of speakers and facilitators.

Shed graduated from the Richard Ivey School of Business with a focus on leadership, communication, and strategy. He received his coaching certification from The Co-Active Training Institute. He lives in Toronto with his wife and two young children.

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In this special episode of the HRchat podcast, we look ahead to two very different, but equally awesome, events happening next week: UNLEASH World in Paris, France, and DisruptHR Birmingham in the UK.

Chris Bjorling and Bill Banham discuss why the events are must-attend for HR pros and leaders plus hear insights from UNLEASH Marketing Director Nick Craig Waller and Disrupt Birmingham co-organizer, Verity Gough.

About UNLEASH
UNLEASH World in Paris on October 17 and 18 is where innovators from all corners of the globe come together to share new HR technology and shape a future-forward world of work. UNLEASH has championed HR excellence and disruption since 2011 and as our industry changes, they just keep getting more inspired. From Start-ups, the Fortune 500 and everything in between, we give our community a platform to find solutions to their challenges and transform the way they practice HR.

About DisruptHR Birmingham
DisruptHR comes to Birmingham on October 19 at Halton Turner Brewery! Join Bill Banham and the gang to network and hear from lots of top HR, Talent, Leadership and Tech experts. The inaugural Birmingham summit is an information exchange designed to energize, inform, and empower executives, business leaders and people in HR. Professionals will come together at Halton Turner Brewery on October 19th for an evening of inspiring speakers and networking.

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The guest this time is Tara Ataya, Chief People & Diversity Officer at Hootsuite.

Tara joined Hootsuite in 2020 as VP People, and was announced as Hootsuite’s first Chief People and Diversity Officer later the same year.

Tara leads Hootsuite’s employee experience and Diversity, Equity and Inclusion initiatives across the organization globally. Tara has more than 15 years of experience working in all aspects of Human resources in SaaS, technology and services companies.

Questions for Tara include:

• Can you describe a specific initiative or program you've implemented at Hootsuite to foster a sense of belonging among employees? What were the key components of its success, and what challenges did you encounter along the way?
• Is the rise of AI good or bad for DEI?
• In a diverse workforce, individuals may come from various backgrounds, cultures, and identities. How do you ensure that your initiatives address the unique needs and perspectives of all employees, and how do you measure their impact on different groups within the organization?
• Creating a culture of inclusion and belonging involves both top-down leadership and grassroots efforts. How do you collaborate with senior leadership to integrate diversity and inclusion principles into the overall organizational strategy, while also empowering employees at all levels to contribute to a more inclusive workplace? How do you prove it out?
• Based on your experience and successes, what actionable advice would you give to organizations that are just starting or looking to improve their initiatives for fostering a sense of belonging? Are there any best practices or pitfalls to avoid that you could share?

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In this special episode of the HRchat podcast, Chris Bjorling and Bill Banham briefly look ahead to the OrgDev Conference by ATD and HR Technology Conference in sunny Las Vegas.

No matter where you are on your HR technology journey and no matter your role as an HR professional, HR Systems leader, IT professional, investor, entrepreneur, project manager, or other HR technology stakeholder, there are possibly not many better ways to get up to speed on the industry and gain clarity to enhance your HR tech strategy roadmap than by attending HR Tech 2023! The event kicks off today and promises to be lots of fun.

The OrgDev Conference, produced by the awesome Mallory Flynn and ATD team starts later this week and will offer strategies and guidelines for organization development programs with award-winning OD insights and practitioners. Attendees can learn from leading experts in the areas of change management, coaching and mentoring, culture, DEI, employee experience and engagement, leadership and employee development, mental wellness in the workplace, and onboarding and retention.

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In this episode of the HRchat Podcast, Bill Banham talks with Pritipaul Singh, the entrepreneur behind Guyana Port Inc. (GPI), Dr. Vishnu, founder of ActionINVEST (ACI), and Rita Sookrit, the Canada Learning Lead at Hemsley Fraser. Their insights shed light on the dynamic landscape of business and learning in Guyana.

This episode illuminates the diverse strategies and collaborations shaping Guyana's business landscape. Pritipaul Singh's entrepreneurial spirit, Dr. Vishnu's community-driven approach, and Rita Sookrit's market insights exemplify the innovation and collaboration driving Guyana's future.

Pritipaul Singh: Setting Sail for Success

Pritipaul Singh, the driving force behind GPI, shared his ambitious plans for the future. Singh discusse marine solutions in Guyan; particularly dry docking and management. His passion for this field has steered GPI's unique direction. As one of the youngest entrepreneurs in Guyana, Singh highlighted the obstacles he overcame, showcasing his resilience and determination. When asked about his choice of learning partner, he expressed his confidence in Hemsley Fraser, emphasizing the strategic alliance they share.

Dr. Vishnu: Charting a Course for Development

Dr. Vishnu, the brains behind ACI, provided insights into their initiative, ActionINVEST. He discussed the impact of the oil & gas discovery on ACI and Guyana's economy. As a community leader and board member, Dr. Vishnu shared his predictions for the future of learning & development in Guyana, painting a promising picture. Additionally, he explained his pivotal role in connecting Guyana Port with Hemsley Fraser, underscoring the importance of collaboration in the business world.

Rita Sookrit: Unraveling Market Surprises

Rita Sookrit, representing Hemsley Fraser, offered intriguing perspectives on the Guyana market. She discussed the surprises they encountered and Hemsley Fraser's vision for the Guyana market. Sookrit also shared her positive experience working alongside GPI, highlighting the synergy between their organizations.

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The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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The returning guest today is Jacob Morgan, Keynote & TED Speaker, Futurist, and Host of the Great Leadership Podcast.

Jacob is a multi-best-selling author. His latest book is called Leading with Vulnerability: Unlock Your Greatest Superpower to Transform Yourself, Your Team, and Your Organization. And we'll be delving into some of the points from the book in today's show.

Questions for Jacob include:

• You have a very well-recognized personal brand. Can you share some of your top tips for others out there looking to develop and better project their personal brands?
• Let's now focus on some issues raised in your new book, designed to show readers why it’s so crucial to lead with vulnerability and how to do it well:
  • What makes leaders feel most vulnerable at work and why?
  • What keeps leaders from being vulnerable at work and how can they overcome it?
  • Offer up 5 vulnerable leader superheroes. Tell us more.
  • You speak in the book about an ROI attached to leading with vulnerability. Tell me more.
  • You also talk about ways to climb the “vulnerability mountain”. What do you mean by this?
  • How can we learn more about you and get a copy of your new book?

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Our guest this time is Eric De Wames, consultant, guest lecturer at IEA Training, and Managing Partner at Michael Sullivan & Associates LLP.

An engaging speaker, Eric conducts seminars across California to assist employers in navigating the state's rigorous, ever-evolving compliance regulations, always with an emphasis on preventing litigation.

Eric is a published contributing author for Forbes and he co-authored MS&A’s e-book, “Navigating COVID-19: A Legal Guide for California Employers.”

Questions for Eric include:

• As part of your role at Michael Sullivan & Associates, you conduct seminars across California to assist employers in navigating the state's rigorous, ever-evolving compliance regulations, always with an emphasis on preventing litigation. From the conversations you've had, what have been some of the biggest challenges faced by employers in the past 12 months?
• You are also an employment law expert consultant with IEA Training, an organization dedicated to providing HR, risk managers, and insurance carriers education on disability management and other employment-related compliance mandates. Tell us about your role there.
• IEA Training has been a trusted partner to California's workers' compensation system and to absence management professionals across the US for 140 years! The acquisition by Michael Sullivan & Associates LLP in 2020 marked a new chapter in IEA's story. Tell us about the fit between IEA and Michael Sullivan & Associates.
• You advise on IEA's course materials. How will generative AI impact the creation of course content in the coming years?
• How can absence and disability management courses help users to better understand workplace wellness and gain essential skills for managing absences and disabilities effectively?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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Culture in the police force, from top to bottom, is back in the headlines.

In the past week, police officers have been accused of mishandling body-worn video in more than 150 incidents, including switching off cameras and sharing footage on WhatsApp.

We've also seen more than 100 officers hand in permits allowing them to carry guns on duty after a colleague was charged with the murder of Chris Kaba.

Talk even turned to putting the UK army on standby.

In this episode, we talk about the perceptions and realities of the culture within the UK police force, as well as exploring strategies for leading with greater emotional awareness.

Joining us on the pod this time is Kul Mahay, Founder and Chief Executive Officer at Ignite Your Inner Potential. Kul is the former Chief Superintendent of the Derbyshire Constabulary and he's a big proponent of creating human-centered cultures.

Listen as Kul makes the case to leaders to put people-first strategies in place and prevent scenarios where toxic individuals can poison the culture of an organization.

Kul is also a speaker at the inaugural DisruptHR Birmingham summit happening on October 19.

The inaugural DisruptHR Birmingham summit is an information exchange designed to energise, inform and empower executives, business leaders and people in HR.

Folks will come together at Halton Turner Brewery on October 19 for an evening of inspiring speakers and networking.

Questions for Kul include:

• You're speaking at Disrupt Birmingham. Tell us about your session and some of the hoped-for learning outcomes
• What do you believe is the most important leadership skill set right now?
• What needs to change in the police force to counter the toxic culture we're hearing so much about in the UK news at the moment? How systemic is the reported toxicity? In your opinion is it, actually, not as severe as we're hearing?
• Is there ever any excuse for police officers to turn off their body cameras?

More about Kul Mahay
Kul served for 32 years in the UK police service, of which two-thirds were spent at the leadership level. In his life as a police leader, he oversaw complex and varied departments and co

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In this episode of the HRchat Podcast, Bill welcomes Brian Peckrill back to the show. Brian is the Interim Executive Director of the McGowan Fund Fellows Program.

In the build-up to the third annual Ethical Leader of the Year Award, Brian and Bill catch up and talk about the 2024 edition and the involvement of SHRM's Johnny C. Taylor.

Questions for Brian include:

• Can you reflect on the success of the Ethical Leader of the Year Award so far? What are the commonalities between each year's recipients?
• How important was teaming up with SHRM to co-host the accolade?
• How do the principles of ethical leadership championed by William McGowan apply to the 2023-era world of work?
• Can we talk a little bit about 'experiential education' and how that programmatic distinction has evolved at the Fund?
• You're shortly holding your annual Symposium - What is the run of the show and the goals?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this HRchat episode, we take a look at ways to better communicate benefits to employees so they are engaged and more likely to stick around.

Our guest today is Ben Hale, CEO and Co-founder at Brite, a benefit decision software that helps employees pick the right employer benefits for them and their dependents. The decision tool is integrated with what the Brite team calls their “digital benefit guides” so users have an all-encompassing experience to learn about, and get a recommendation about their employer benefits.

Questions for Ben include:

• Brite claims to help educate and communicate employee benefits in an engaging and more effective way; making it easier for employees to choose the right benefits and paving the way for higher employee understanding and satisfaction. How does the Brite platform drive employee benefits engagement with sharable, easy-to-create digital benefit guides, packed with decision support tools?
• Sending ongoing benefits communications year-round can be beneficial to both employees and employers. Tell us about what to send and the tools one can use to make the process easier for both teams and employees.
• What's a good cadence for communications with employees?
• Developing a compelling employee benefits strategy is a key aspect of an HR team’s role as it significantly influences workplace dynamics and satisfaction. Offering employees comprehensive benefits is a good place to start, but if you don’t have a plan for launching, educating, and communicating these benefits, employees are less likely to engage with them. Can you share some tips for developing a compelling employee benefits strategy to help ensure employees understand and appreciate the value of a company's offerings?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this special episode of the HRchat Podcast, regular show host Bill Banham shares what's coming up for him on the HR and leadership events front.

Listen as Bill gives a run-through of what to expect from DisruptHR London on September 25th. Bill also highlights events happening in October in Milton Keynes, Norwich, Birmingham, and Cambridge.

Within this episode, you'll also hear from Disrupt co-founder Jennifer McClure plus DisruptHR London 18.0 speakers Perry Timms and Ben Geoghegan.

Check out upcoming Disrupt events produced in partnership with HR Gazette.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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The guest today is Daniel Altman PhD, Chief Economist at Instawork. Dan leads Instawork's Economic Research Division and is an expert on local labor markets, especially for in-person hourly work.

After completing his doctorate in economics at Harvard, he wrote commentary on the staffs of The New York Times and The Economist, served as an economic advisor in the British government, taught on the faculty of New York University's Stern School of Business, and was the first head of strategy at Kaplan-Levien Sports Group and the first director of thought leadership at Dalberg. Dan is a frequent speaker and writer on the labor market and the economy at large.

Questions for Daniel include:

• What are your predictions for the US labor market in 2024?
• How has the use of flexible in-person labor changed from before the pandemic and during the early years of the pandemic to now?
• The inaugural Instawork report State of the Flexible Workforce was recently released. It sheds light on the fastest-growing segment of the American workforce. The data detail the diversity, quality, and motivations of these hourly workers, as well as pinpointing the factors that make them successful. Can you share some of the findings?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode of the HRchat show, we preview two DisruptHR events coming up in the UK - London 18.0 and the very first edition to be held in Milton Keynes!

Bill's guest this time is Sarah Hayes, Human Resources Director at Securitas UK and Securitas Technology UK, deputy chair of the CSC DE&I board, and speaker.

Sarah will be a speaker at the London chapter event and co-host in Milton Keynes.

Professionals will come together at each event for an evening of inspiring speakers and networking:

• Hear what HR leaders and workplace innovators are doing in 2023 to improve the workplace
• Discover innovative approaches to how companies are disrupting current practices and adding value to the Birmingham HR community
• Network with forward-thinking HR and Tech people - we want to ensure we network and build connections

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

Feature Your Brand on the HRchat Podcast
The HRchat show has had 100,000s of downloads and is frequently listed as one of the most popular global podcasts for HR pros, Talent execs and leaders. It is ranked in the top ten in the world based on traffic, social media followers, domain authority & freshness. The podcast is also ranked as the Best Canadian HR Podcast by FeedSpot and one of the top 10% most popular shows by Listen Score.

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In this episode we consider how to find meaning in our work. Bill's returning guest is Britt Andreatta PhD, Chief Executive Officer of Brain Aware Training and Chief Learning Officer at Lynda.com.

Britt is an internationally recognized thought leader who creates brain science-based solutions for today’s challenges. She draws on her unique background in leadership, neuroscience, psychology, and education to unlock the best in people and organizations. She has nearly 30 years of experience consulting with executives from all types of organizations.

A highly sought-after and engaging speaker, Britt regularly presents at corporate events and international conferences receiving rave reviews like “best speaker of the conference.”

Britt's latest book is called Wired to Becomeand we chat about the book as part of today's episode.

Questions for Britt include:

• Great to see you at ATD in May. How was the conference for you and why exhibit there?
• What prompted you to write Wired to Become at this time?
• What do you believe is the difference between happiness and purpose?
• What connections exist between finding purpose or meaning and our physical and mental health?
• How can we evaluate or assess whether our work is meaningful or not?
• You mention that there are paradoxes with purpose. What are some common paradoxes?
• What can managers do to create more meaning and purpose for their employees?
• You say that purpose-driven organizations will become the norm. What are the benefits for leaders to shift their organizations?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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In this special edition of the HRchat pod, we look ahead to DisruptHR Vaughan 3.0 on Sept 13. Bill Banham's guest this time is Adam Gellert, Vaughan's co-organizer and CEO at HiredHippo.

The HR Gazette is a Media Partner of the event and we'd suggest that if you’re a Toronto-based HR professional, a CEO, a technologist, or a community leader – and you’ve got something to say about talent, culture, or technology – Disrupt is the place.

Disrupt Vaughan 3.0 Speakers Include:

• Jake Karls - Co-Founder, Mid-Day Squares
• Chantelle Perry - Director of Operations & Senior HRBP, HumaniHR
• Brien Convery - Executive in Residence, University of Toronto
• Shawna Stewart - VP People & Operations, Railz Financial
• Tony Scida - Principal and CPO, RE:FOCUS HR Solutions
• Juliet Turpin - VP of Equity, Diversity & Inclusion, Randstad Canada
• Amy Davies - CEO, First30
• Laura Salt - Director Strategic HR Operations and Head of Talent & Culture, Telecon Inc.
• Tania Fuschino - Vice President Operations, Acclaim Ability Management Inc.
• Grace Tallon - COO, Work Time Reduction Centre
• Dhushan Thevarajah - CEO, Human Elevation Lab
• Rachel Wong - Co-founder, Monday Girl
• Corey Shaw - AVP Talent Acquisition, The Co-Operators

Learn more and get your tickets here.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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In this HRchat episode, we consider some big talent mistakes made by leaders. Bill Banham's guest this time is Karel van der Mandele, Senior Vice President, Right Management North America and ManpowerGroup.

Known as a forward-thinking change agent, Karel has business leadership and consulting expertise. With a strong track record of driving profitable growth, he builds strong brands, launches winning innovations, and ensures strong commercial execution. As leader of Right Management and Jefferson Wells in North America, Karel is passionate about creating high-performance teams united around a transformational vision and developing winning mindsets.

For more than 40 years, Right Management has transformed organizations across more than 75 countries by evaluating, developing, and transitioning their talent. Our strong pool of coaches and leadership experts works closely with our candidates to help them identify their strengths, develop new capabilities, or transition them to new careers.

As the leader of Right Management in North America, Karel says he's proud to be part of an organization recently recognized by Forbes as one of America's Best Management Consulting Firms.

Questions for Karel include:

• "With assessment, coaching, leadership, career development, mobility & change, and outplacement solutions built around your needs, Right Management makes talent your ultimate competitive advantage... Right Management improves performance, elevates engagement, and increases retention". Tell us more.
• From Covid to the Great Resignation and continued volatility and uncertainty in the economy, we have been experiencing significant change over the past few years. What have been the workforce impacts of all this? And how has it changed the role of leaders?
• It sounds like so much has changed that leaders are dealing with so many more challenges than they were before. Or maybe different challenges? Can you share what you’re seeing as the 3 biggest?
• And with all those challenges, surely organizations are making some mistakes. What are you seeing as the 3 biggest talent mistakes organizations are making today?
• Can you dig into this further and share how leaders can avoid these mistakes? What practical actions can they take?
• Right Management was recently recognized by Forbes (for the 4th time!) as one of America's Best Management Consulting Firms. Tell us about the company culture and mission
• "Reorganizations are difficult, necessary, and deeply personal for all involved. Yet 80% of them fail to deliver the hoped-for value in the time planned (HBR). What can leaders do to plan a successful reorg?"
• Every quarter, ManpowerGroup publishes its Employment Outlook Survey. The latest edition suggests that the talent shortage hasn’t stopped companies across the US from reporting strong hiring intentions. Tell us more.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc. &

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In this HRchat episode, Bill Banham talks with Jon Ingham, Director at the Strategic HR Academy, analyst, trainer, keynote speaker & consultant on people & digital transformation in the new future of work. Jon is also the author of The Social Organization.

Questions for Jon include:

• You recently presented a session on HR technology for today’s people-centric world, delivered for Zoho People Plus at the HR Technologies UK conference in London. Tell us about the session and some of the hoped-for learning outcomes.
• In a 2023 post on https://joningham.academy, you offer your 4 T’s: four ways to engage business leaders in strategic and people-centric HR. Tell us more.
• In your book, 'The Social Organisation', you explain that creating a social organization requires a strategic, people-centric approach to organizational development. What are some steps leaders should take to better align functions such as sourcing, recruitment, HR, learning, internal comms, community management, and the use of digital technologies?
• What's your take on how generative AI will shake up the HR function over the next few years?

More About Jon Ingham
Jon is a consultant, trainer, speaker, and writer focused on strategic and innovative management and organization of people.

His main focus today is delivering and facilitating learning through Jon Ingham Strategic HR Academy in order to help HR practitioners and teams develop their own strategic capabilities.

As a consultant, he often helps businesses gain competitive advantage through the creation of social capital supported by effective leadership, organization design, HR and management practices, organization development interventions, the use of digital and social media tools, and strategic approaches to workforce analytics.

Jon speaks at conferences and events around the world and writes and blogs for various organizations. His experience includes 30 years in engineering, IT, change management and HR (including as an HR / OD Director).

Jon is based in the UK but works globally and he spends lots of time in Europe, the Middle East, Asia, and elsewhere.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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In this episode of the HRchat show, Bill Banham talks with Margo Crawford, Founder & Chair of Business Sherpa Group.

Margo is a Canadian expert on small and mid-sized businesses, including leadership, succession, and strategy. She values knowledge sharing and often speaks both as a keynote speaker and panelist for national events. She was named Business Woman of the Year, Women’s Business Network, and HR Professional of the Year by the HR Vision Awards.

Questions for Margo include:

• How can AI-fuelled technologies enhance HR functions within small and medium-sized businesses? As part of your answer, please discuss the potential applications of AI in recruitment, employee engagement, talent management, performance evaluation, and workforce analytics.
• What are the potential pitfalls of removing humans from many of these processes?
• Navigating the Ethical Implications of AI Adoption in Canadian SMEs: Please can you provide insights into some best practices for ensuring responsible AI adoption and suggest strategies for mitigating ethical risks in the HR context? (data privacy, algorithmic bias, transparency, and accountability).
• Preparing the Workforce for AI Integration in Canadian SMEs: Can you share practical tips and strategies for HR professionals to support employees in transitioning to an AI-powered work environment?
• How will the rise of AI on the workforce particularly impact SMBs? Please include mention of the need for upskilling and reskilling initiatives.
• You were recently involved with a panel focused on how businesses can build value by navigating business transitions with strong succession planning. Tell us more.

More About Margot
In her previous role as President and CEO of the Business Sherpa Group (BSG), she grew BSG to support over 500 small and midsized businesses throughout Canada and internationally by building a team of strategic and operational professionals who provide flexible consulting services in Human Resources, Cloud Based Accounting, Managed Recruitment, and Executive Solutions.

Prior to BSG, Margo was co-founder of Meriton Networks, an optical telecom start-up, and was instrumental in building a company with locations around the world, raising over $75M in equity financing and expansion strategies through M&A. Currently, she sits on the Boards of Digital Opportunity Trust, the Ottawa Network for Education and the Canadian Museum of Nature Foundation. She is a member of the ICD Executive Committee – Ottawa Chapter, the Venture Development Committee of Invest Ottawa and the Ottawa Board of Trade SME Council. She mentors several business peer groups and individual CEOs’ who are scaling and transitioning their businesses.

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In this episode of the HRchat show, we discuss:

• How your work environment can impact engagement and performance levels
• Retaining your top talent
• Ways employees can keep up to speed with changes brought on by AI and machine learning
• How leaders can inspire innovation

The guest this time is Barry DiRaimondo, CEO & Chairman of SteelWave, LLC, a company that creates innovative work environments where people are inspired to go to work.

Questions for Barry include:

• SteelWave creates innovative work environments where people are inspired to go to work. Can you share a couple of use cases?
• Where should innovation in a company come from? The work environment, leadership, HR, employees, partners, all of the above?
• What is your philosophy regarding managing your talent, and how might it differ from other traditional offices?
• Should leaders hire based on fit over skills/qualifications?
• What does it mean to have a strong work ethic?
• What are some of the biggest mistakes you see CEOs make when working with HR departments?
• How has SteelWave retained talent at the top of their respective practices for, in some cases, decades while both CRE and the workforce, in general, are afflicted by a quiet quitting crisis and work-from-home scenarios? How do you keep your best people?
• Technology and AI are constantly changing the way we do business. What should companies do to keep their employees up to speed so they don't fall into the skills gaps?

More About Barry DiRaimondoBarry is an outspoken thought leader in addressing challenges and intrepid opportunities for investment in the modern commercial real estate (CRE) marketplace and is frequently invited to speak at conferences and industry panels. He additionally serves as an expert commentator and has appeared in Bloomberg, Fortune, the San Francisco Standard, the Los Angeles Times, and the International Business Times (IBT).
He began his career as a General Contractor for Custom Designs Construction, having previously earned a Bachelor of Science from the University of California at Berkeley and an MBA from Cornell University.

With over four decades of experience in the industry, Barry oversees strategic investments and operations across all Steelwave LLC commercial real estate (CRE) and company-related matters, including ownership and disposition strategies on enterprise-owned assets and development and acquisition approaches applicable to each SteelWave market.

Barry is a member and Council Chairman of the Urban Land Institute (ULI), a member of the Policy Advisory Board at the Fisher School of Real Estate at the Haas School of Business and concurrently serves as the Chairman of the Board at e-Cobalt Investing.

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According to a recent Glassdoor survey conducted by The Harris Poll, over two-thirds (68%) of U.S. employees would like a way to ask their coworkers and company leaders questions anonymously at work. In addition, 3 in 5 U.S. employees (63%) wish they had an online community where they could get career advice on dealing with workplace-specific challenges.

Glassdoor recently unveiled new community features that enable users to anonymously or openly connect in real-time with other professionals about their company and industry on desktop or mobile devices.

As a worldwide leader in insights about jobs and companies, Glassdoor’s reviews and ratings have disrupted how millions of people find jobs and research companies. With these new features, Glassdoor says it will help empower employees to build communities and gain helpful insights from colleagues and other professionals to advance their careers.

Joining Bill to explain what this all means for employers and employees is Glassdoor CEO, Christian Sutherland-Wong.

Questions for Christian include:

• To usher in a new era and evolve the product experience, Glassdoor has revealed a new logo and brand identity that emphasizes the connections made throughout careers. Tell me more.
• Tell us about Glassdoor's annual DEI Transparency Report and why it matters.
• Let's now talk about some of the new community features released by Glassdoor:
  • Users can have candid conversations in real-time with online communities to ask questions, get answers, network and confidentially share their professional and personal perspectives in a supportive space. How is this helping employees?
  • Users can join conversations in hundreds of ‘bowls’ on a wide range of topics, from Industry Bowls like Finance to Interest and Identity Bowls like ‘Working Moms’ or ‘Black in Tech’ to private Company Bowls where users can engage with coworkers and leaders at their company. How are these bowls being used? What new avenue does this open up to users to share ideas?
  • When conversing, users have the option to be fully anonymous or reveal elements of their identity like company name or job title. So there are ways to use the new features for networking?

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In HRchat episode 617, we ask "Do HR pros get AI?". Listen as we discuss the realities associated with increased adoption of AI in the workplace and ways HR pros can prepare and adapt to changing ways we work.

Bill Banham's returning guest is Lila Nazef, Vice President of Sales & Marketing (North America) at Neocase, a Saas platform for automating HR Service Delivery.

Questions for Lila include:

• Let's start our conversation about the impact of AI on businesses by hearing your experiences. How is the increasing use of AI at Neocase changing the ways your team works?
• What would you say to those that fear AI is going to replace the work of HR?
• Can AI and deep language models do a better job than humans?
• Do HR pros still struggle with how AI will impact functions over the coming years?
• How is AI disrupting HR processes?
• What are some key considerations when evaluating HR technology partners that incorporate AI?
• How can AI transform such HR operations as employee relations?
• How can HR adapt and future-proof itself for a work environment that includes AI?

Lila will be a virtual speaker at the Oct 4 Norwich AI Summit, co-produced by the team at HR Gazette. Learn more here.
About Neocase
Neocase is a pioneering Saas platform for automating HR Service Delivery. Their clients use Neocase to achieve faster time to value through reduced implementation costs and make real productivity gains by reducing the time spent on administrative tasks through processes automation and workflow efficiencies. Their HR digital platform includes collaborative Case Management, Business Process Automation, Electronic Document Management, Personalized Knowledge Base, Self-Service Portal, Pre/Onboarding, Transitioning, and Off-boarding workflows and Analytics. Delivered in the cloud and leveraging the latest technological innovations, the Neocase® solutions integrate with core HR platforms including Workday (Certified Partner), SAP/SF, Oracle, Talentsoft and other third-party applications to achieve seamless user experience and automation.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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Joining Bill Banham on the show this time is Ben Whitter, a 2-time best-selling author, and Founder/Chief Experience Officer at HEX Organization and author of the summer 2023 book, Employee Experience Strategy.

Ben is recognized as one of the world's leading management thinkers & he is acknowledged as a leading authority on employee experience (EX) globally. Ben has pioneered & popularized the concept of EX worldwide.

Ben is also the Founder of the World Employee Experience Institute (WEEI) and a sought-after international keynote speaker. He has given talks and masterclasses on EX to audiences in +40 countries.

Ben's client list includes world-leading brands like Unilever, Microsoft, GSK, JP Morgan Chase, FedEX, Deutsche Telekom, Ogilvy, Ford, Suntory, and Sanofi. Furthermore, he has been endorsed publicly by the UK Parliament and the British Royal Family!

Questions for Ben include:

• Tell us how you were endorsed by the British Royal Family!
• Why do you believe that HR teams and colleagues have a big influence and impact on the company, but the Holistic Employee Experience (HEX) is far too big for HR alone?
• You suggest "Employee experience is a team game and requires all leaders, teams, and people (employees & workers) to play their part in its success. If EX gets stuck in one department, impact is limited. If EX is given to and led by the organization, great things happen, and fast." Tell us more.
• In a recent LinkedIn post, you write "Human milestones matter, and they need to matter more to employers. EX strategies fall down when they centre themselves on what the organizational leadership thinks is important rather than what employees & workers KNOW is important in their experience of work & life. A solution is to ask people about what matters most to them (and their families) and then co-create policies, products, and experiences that deliver on their unique human experience... Get out there & meet the audience where they are." Tell us more and, as part of your answer, can you address the concern leaders and HR pros have in asking too many questions about employees' personal lives?

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In this episode of the HRchat podcast, we ask: What is stopping HR from becoming culture catalysts and driving innovation and how can HR do a better job of attracting diverse talent into organizations?

Bill Banham's guest today is Margaret Spence, CEO and Founder of The Inclusion Learning Lab. With expertise in HR compliance, talent management, women's leadership development, and DEI, she empowers organizations to create inclusive work environments.

As a top HR speaker, author, facilitator, and content creator, recognized for her thought leadership with top industry awards including the Diversity Innovators award. Margaret is shaping the future of workplace inclusion. It is Margaret’s unwavering belief that inclusion drives innovation, and sustainable change while empowering individuals and organizations to thrive.

Questions for Margaret include:

• What stops HR from becoming effective culture catalysts to drive innovation?
• While HR typically focuses on building inclusion within the organization do you feel that there is enough focus on how the functional role of HR supports inclusion?
• How can HR do a better job of attracting diverse talent into organizations?
• How can the C-suite help to ensure HR has the support needed to create more diversity in the workplace?
• How does HR utilize AI-powered talent data to tell better stories that engage leaders and drive change and make better decisions around candidate attraction, hiring, and retention decisions?
• Why do you believe SHRM is a great resource for HR pros?
• What are the specific steps HR can take to not only become trusted advisors, change agents, and culture catalysts and develop inclusive leadership skills?

More About Margaret Spence, Founder – The Inclusion Learning Lab
Margaret Spence is a transformational keynote speaker, author, business strategist, and visionary dedicated to creating inclusive work environments and driving sustainable change through strategic action. With over two decades of experience, she founded The Inclusion Learning Lab, an organization at the forefront of advancing workplace diversity, equity, and inclusion (DEI).

Margaret's expertise in human resources compliance, talent management, and women's leadership development has earned her recognition as a top speaker at industry conferences and a trusted advisor to organizations seeking to foster a culture of inclusivity. As a facilitator for DEI in Talent Development Certification and a designer of continuing education courses, Margaret trains the next generation of HR and DEI leaders. She ensures HR professionals have access to the latest tools and strategies.

About The Inclusion Learning Lab
The Inclusion Learning Lab is the go-to professional development platform for HR and leadership teams seeking to build inclusive capacity. We offer comprehensive change management strategies and specialized training programs to empower HR leaders as trusted DEI advisors. With our immersive professional development experiences, we equip HR, Talent, and DEI leaders with the skills to drive meaningful change and create thriving, inclusive organizations.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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In this episode of the HRchat podcast, we talk about community building and all things DisruptHR-related. Bill Banham's returning guest is Jennifer McClure, international speaker and co-founder of DisruptHR.

Questions for Jennifer include:

• DisruptHR is ten years old. Congrats! How has it grown and evolved over the years? Also, talk to us about the rollercoaster of 2020 to today.
• DisruptHR is back. why is disrupt still relevant and a powerful brand?
• What are some of the best chapter events you've attended and why?
• Top DisruptHR talks you've seen/watched?
• If you could have anyone you wanted (dead or alive, real or fictional) speak at a Disrupt event, who would they be and why?
• Disrupt continues to expand into new cities and territories. Why should folks think about getting involved with a chapter? What do you look for in new organizers?

More About Jennifer
Jennifer is an entrepreneur, keynote speaker, and high-performance coach who works with leaders to leverage their influence, increase their impact, and accelerate results.

Frequently recognized as a global influencer and expert on the future of work, strategic leadership and innovative people strategies, Jennifer has decades of in-the-trenches leadership and executive experience working in and with startups, privately held companies, and Fortune 500 organizations in a variety of industries.

She is the Chief Excitement Officer of DisruptHR, a global community designed to move collective thinking forward when it comes to talent in the workplace, and she hosts a weekly podcast – Impact Makers with Jennifer McClure – sharing conversations with practitioners, entrepreneurs, authors, and speakers who are changing the world while building careers that they love, and lives that matter.

Check out the latest DisruptHR chapter events produced by HR Gazette.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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In this HRchat episode, we talk about AI and its impact on SMBs.

Our returning guest is Geoff Webb, VP Solutions, Product, and Marketing Strategy at isolved, an employee experience leader, providing intuitive, people-first HCM technology.

Geoff is on a mission to help customers define a more human approach to HCM and HR tech. He does this by working closely with isolved's tech, marketing and go-to-market teams. With over 25 years of experience in the technology industry, Geoff is regularly cited in industry and business publications on a number of information technology trends as well as executive leadership strategies.

Questions for Geoff include:

• With the popularity of ChatGPT, what should HR, benefits and payroll professionals consider about AI-based tools and ways they can augment the HR function?
• Do you think the whole generative AI craze will slow down or is it a conversation that's here to stay?
• isolved recently ran a survey of over 2,000 full-time employees in the U.S. about their thoughts on AI. What findings surprised you?
• What’s an important consideration about AI that many SMBs might be overlooking?
• Being on the road, you meet with lots of isolved’s customers. What does the average small business think about how AI can impact them (good or bad)?
• If we’re having this conversation a year from now, how do you expect what we’re discussing to change or stay the same?
• How can we connect with you and learn more about isolved?
• What does the data tell us about AI at work?
• How can AI fill a major gap that SMBs have for talent or workforce management: What is that gap and how can AI help fill it?
• AI will continue to replace traditional roles. Any predictions for future jobs that will be created as a response?

About isolved
The isolved solutions are delivered directly or through a partner network to more than five million employees and 145,000 employers — who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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Bill Banham's returning guest today is Dave Ulrich. Dave has been ranked as the number one management guru by Business Week, profiled by Fast Company as one of the world’s top 10 creative people in business, a top-five coach in Forbes, and recognized on Thinkers50 Hall of Fame as one of the world’s leading business thinkers.

Dave has a passion for ideas with impact. Dave and his colleagues at the RBL Group have 30+ years of experience in helping organizations and individuals succeed through HR practices in talent, leadership, and organization.

Questions for Dave include:

• You're one of the most successful, respected, and well-known voices in the world of work. You have probably received every accolade out there. What motivates you to continue to contribute to the HR space?
• What would you hope your legacy will be in the world of work?
• Evolution of Employee Experience to Personalization: How has the concept of employee experience shifted in the past 10 years?
• Can you tell us about how, if at all, the expectations of Gen Zers differ from past generations and how that impacts the ways the employer brand, HR processes, and company culture shows up?
• Tech is increasingly impacting the employee experience and changing the ways HR departments operate. How will generative AI and deep language models shake up the HR function in the coming years?

Parts of this conversation with Dave were included in the special 600th episode of the HRchat that also featured Josh Bersin. Listen to episode 600 here.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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Tune in to today's episode to get tips on ways HR tech companies can drive more traffic to their site, increase exposure, and help meet marketing and branding goals with strategic content.

Bill's guest this time is Valerie Morris, a digital marketing strategist, speaker, author, and consultant, helping busy experts share their brand message and expertise with the world with the power of authority-building content. She helps them position themselves as leaders in the field with the power of digital marketing, social media, and strategic content. She also teaches others how to do the same to with smart systems for strategic marketing success.

With experience in the HR tech space and others, Valerie and her team focus on authority-building content, designed to position client brands as experts in their industry. We use social media and digital marketing tactics to get the message out.

Questions for Valerie include:

• In a crowded tech market, how can vendors differentiate their content to stand out and attract the attention of business leaders and HR professionals?
• How important is understanding the unique pain points and challenges faced by business leaders and HR professionals in creating relevant content?
• What types of content formats have proven to be most effective in engaging and educating this audience?
• How does one strike a balance between providing valuable information and subtly promoting your tech product or service in your content?
• What metrics and KPIs should HR tech vendors focus on to measure the success of their content marketing efforts?
• What are some common mistakes or pitfalls HR tech vendors should avoid when creating content?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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In this HRchat episode, Sean Behr, CEO at Fountain, returns to catch up with Bill Banham and talk about ways to empower companies with hourly workforces to streamline and scale their recruiting operations.

Questions for Sean include:

• Fountain recently acquired Clevy, a conversational AI tool focused on employee experience. Congrats! Tell us more about what these means for your customers.
• At UNLEASH America earlier this year, you were part of a session answering the following question: "Is generative AI is coming for people's jobs or will it help your people to become more productive?" Give us your thoughts.
• What hiring trends is Fountain observing, providing insights into the future of hourly work? What are your predictions for the year ahead?
• How crucial is the implementation of earned wage access for employers in terms of recruitment and retention?
• Given the current economic environment, how can workers secure additional work promptly to cope with the rising cost of living?
• What guidance do you have for companies looking to revamp their hiring practices and attract a diverse hourly workforce over the next 12 months?

More About Sean
Previously, Sean was the Co-Founder and CEO of STRATIM (acquired by KAR). He also previously served in leadership roles at Adap.tv (acquired by AOL), most recently, as SVP, Global operations. Before Adap.tv, He held various management roles at Shopping.com (acquired by Ebay) including roles in HR, sales, product management and strategy development. In addition, Behr advises, mentors and invests in entrepreneurs and early-stage companies.

Sean holds a B.A. in History and Political Science from the University of North Carolina at Chapel Hill.

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The guest this time is Alika Lafontaine, President of the Canadian Medical Association. Alika is an award-winning physician and the first Indigenous doctor listed in Medical Post’s 50 Most Powerful Doctors. He was born and raised in Treaty 4 Territory in southern Saskatchewan and has Metis, Oji-Cree, and Pacific Islander ancestry.

Questions for Alika include:

• In a recent post on LinkedIn you wrote: "I was admitted to medical school through an affirmative action program... we need to change the conversation around affirmative action and meritocracy. The current narrative presumes applicants aren’t qualified. We are. And sometimes, we’re over-qualified. Let’s also be blunt about “merit.” Its subjective. It can be gamed. Meritocracy is whatever the person in charge thinks is valuable, and as statistics show, decision-makers remain white and male. It’s human nature to value what is familiar and devalue what is not." Share more about your experiences and why we need to change the narrative around affirmative action and meritocracy.
• You were part of a panel discussion on Indigenous data sovereignty at the recent Collision Conference in Toronto. Can you tell us about the discussion and why Indigenous data sovereignty is so important?
• How is this particularly important in the healthcare field?
• You were in Winnipeg in July for the Premiers’ Council of the Federation meetings. Prior to these meetings, the CMA issued a series of recommendations for Premiers to consider. Can you tell us about those recommendations?
• What’s your impression of how the meeting between premiers went? Are you satisfied that they are working to improve the health systems across the country in a meaningful way?

More About Dr. Alika Lafontaine
Dr. Lafontaine has served in medical leadership positions for almost two decades. At the Alberta Medical Association, he has served on the representative forum (since 2012), the nominations committee and the Indigenous health committee, and he is a current board member. At the Canadian Medical Association, he has served as an Alberta AGM delegate, has been a member of the appointments committee and has chaired the governance council of the Canadian Medical Association Journal.

At the Royal College of Physicians and Surgeons of Canada, he has served on the Indigenous health advisory committee and search/selection subcommittees, he has chaired the regional advisory committee (western provinces) and he is a current council member. He is a member of the board of HealthCareCAN. He has also served as vice-president and president of the Indigenous Physicians Association of Canada.

In 2020, Alika launched the Safespace Networks project with friendship centres across British Columbia. Safespace provides a safe and anonymous workflow to report and identify patterns of care; patients and providers use the platform to share their own experiences and contribute to system change without the risk of retaliation for sharing their truths.

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Bill Banham's guest today is Tim Whitley, Director of HR Technology at Oklahoma State University. Tim says he's fascinated by the intersection of technology and HR and believes in its "transformative power to turn HR from a functional necessity into a strategic powerhouse".

Questions for Tim include:

• What has happened in the past year to put generative AI and deep language models on the map?
• What impact do you see the AI revolution having on HR and, specifically the HR tech profession?
• How can organizations do a better job at plugging humans into the tech and v.v.?
• When advising newcomers to the HR tech space, what key skills and competencies would you suggest they focus on developing?
• What are the biggest challenges and opportunities facing the HR tech sector in the next five years?

More About Tim Whitley
Tim recognizes the critical role that HR tech professionals play in this domain, working tirelessly behind the scenes to bring tech magic to life. He is on a mission to support these unsung heroes in their work, providing them with the tools, resources, and recognition they deserve.

Outside of work, you’ll find Tim absorbed in science fiction and fantasy, training for a dance competition, and planning his dream RV life with his wife and three children.

Tim was recommended to Bill by Ben Eubanks Chief Research Officer at Lighthouse Research & Advisory, best-selling author, fellow podcast, past HRchat guest, and all-round good egg! If you haven't listened to Ben's show yet, I'd urge you to check out the We're Only Human podcast.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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Welcome to another episode of the HRchat pod. Bill Banham's guest this time is Nellie Wartoft, CEO & Founder of Tigerhall.

Nellie is a Swedish entrepreneur who launched the social learning platform Tigerhall in 2019 to disrupt how professionals learn from one another in the real world.

Under her leadership, Tigerhall has quickly gained traction with users across 32 countries, and employees in 12 markets. Big names like AWS, Bloomberg, KPMG, Singlife, EY, Fujifilm, Toll Group, Infor, Idemia, HP, and Cisco have already chosenTigerhall to help their employees learn more and do better.

Questions for Nellie include:

• You are a big advocate of social mobility across the world. This belief is rooted in the fact that everyone should have the opportunity to reach their life goals and become successful at what they do, regardless of their background or circumstances. Tell me more.
• Please share what you mean by ‘social learning’. As part of your answer, can you reference the framework of the 5 pillars of a social learning approach you discussed in an article on medium.com called ‘How To Start Implementing Social Learning at Your Organization’.
• You recently wrote a post called ‘5 Things Corporate Learning Can Learn From the Epic Success of Threads’. Can you share some of those learning with us? Please include a mention of why you think social media and consumer apps are so engaging, but everyone hates their LMS and corporate learning.
• Why do you believe that learning opportunities and talent development is a core differentiator in employer branding, candidate attraction and retention? As part of your answer tell us why "great development opportunities draw and retain great talent".
• The focus on AI and data is increasing at pace. Any tips to help leaders and HR pros upskill employees in these areas (including a much-needed upgrade of technology skills and data literacy)?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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In this HRchat episode, we discuss creating opportunities for young people to raise their voice for greater digital inclusion and agency.

Our guest today is on a mission to support a team of pioneers pursuing open innovation to accelerate results for children. Bo Percival is Senior Advisor, Innovation (Ventures) at UNICEF.

Questions for Bo include:

• Tell us about the mission of UNICEF and how the UNICEF Venture Fund is supporting companies to help transform the lives of children in some of the toughest places on earth.
• Why is it "so important to hear what the youth of today want for a more free, open, safe and secure digital tomorrow"?
• Tell me about the UN's Summit of the Future in 2024.
• Along with UNICEF Innovation Ventures Fund founder Stephanie Sy from Thinking Machines plus Muhammad Lila, Founder & On-Air Host at Goodable, you were recently part of a session at Collision called 'Innovating to reach every child' Tell us more.
• Why Collision? What's the fit?
• How can blockchain be used for tangible impact?

About UNICEF
UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential. Across 190 countries and territories, the charity works for every child, everywhere, every day, to build a better world for everyone. And we never give up. Learn more: https://www.unicef.org/

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In this episode of the HRchat Podcast, we consider lessons from the military and police force that can be used to improve the EI of corporate leaders and employees.

The guests this time are Dimyas Perdue, Director of Military Solutions and Gregory Campbell, PhD, VP of Law Enforcement and Government at TalentSmart Inc.

As lead of TalentSmartEQ’s military vertical, Dimyas brings over 22 years of training and leadership experience. He is a retired United States Marine and prior to joining TalentSmartEQ, he served as the Senior Enlisted Advisor for the Lejeune Leadership Institute through Marine Corps University. During his tenure, Dimyas was responsible for the creation and/or management of many service-wide programs including the Force Fitness Instructor Program, Marine Leader Development Program, Slated Enlisted Leaders Orientation Course, and the Commander’s course, all of which serviced over 185,000 Marines Corps-wide.

As TalentSmartEQ’s Vice President of Law Enforcement & Government, Greg brings over 25+ years of experience to the team. His passion is in coalition building, strategic leadership, diversity, equity, and inclusion (DEI) leadership development, and helping unleash the power of EQ, especially in the law enforcement community.

Questions for Dimyas and Gregory include:

• How does EQ show up in the workplace?
• How does EI show up in the military and how can EI relate to the HR function?
• How can HR and leaders help to develop an understanding and practice of EI in the workplace?
• TalentSmart's new Developing EQ™ in Policing program recognizes the importance of Emotional Intelligence (EQ) for our law enforcement officers and gives them the tools they need to engage with the community each and every day. Tell us more.
• On the TalentSmart website, it claims "Your team’s performance is measured by what they accomplish as a group, and you can increase your team’s efficiency and effectiveness by developing their team EQ." Surely developing EQ is something for individuals? How can one develop the collective EI of a team?

More About Dimyas
Dimyas’ has expertise in communication, recruiting, ethical decision-making, and resilience and he has been a keynote speaker for agencies such as the Travis Manion Foundation, Mary Kay Corporation, Alabama Education Association, and numerous military commencement ceremonies. Dimyas has worked and delivered sessions with foreign nationals such as the Jordanian Armed Forces, the Japanese Air Force, and the Philippine Marines. His multicultural competence and humility coupled with his facilitation techniques were critical in developing strong partnerships and were key to mission accomplishment.

More About Gregory
Greg is a contributing author to Breakthrough Mentoring in the 21st Century by Dr. Walter McCollum and has published articles in various academic journals. Greg has a BA in Sociology and an MA in Behavioral Science with a specialization in Negotiation and Conflict Management from California State University, Dominguez Hills, and a PhD in Management with a specialization in Leadership and Organizational Change from Walden University. His dissertation investigated the relationship between emotional intelligence and leadership styles of law enforcement executives. He is also certified in Diversity and Inclusion from Cornell University and in emotional intelligence from Emotional Intelligence Learning Systems.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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The guest this time is Julie Stich, Vice President, Content at the International Foundation of Employee Benefit Plans.

In her role, Julie oversees the International Foundation educational programs, including online learning courses, webinars, and 100+ annual in-person educational events.

As an employee benefits expert, Julie closely follows emerging employee benefits issues and trends, ensuring that the International Foundation’s 32,000 members, who represent more than 25 million lives, are informed and empowered.

Julie regularly speaks on health care, retirement, and other employee benefits topics and has been quoted by numerous media outlets, including The Wall Street Journal, USA Today, Forbes, CNBC, and Yahoo! Finance Canada.

Questions for Julie include:

• Tell us about the mission of the International Foundation of Employee Benefit Plans and how it helps employers and employees
• You're a co-host of the Talking Benefits Podcastwith Justin Held and Anne Patterson. We always like to acknowledge the work of fellow podcasters. Tell us about the show and can you highlight any guests/topics that left a big impact on you?
• The Foundation recently announced a strategic alliance with the Wellness Council of America. How will the new partnership expand benefits and wellness education opportunities and impact the lives of millions of employees?
• How did the pandemic and its aftermath shake up the employee benefits space and, as we continue to return to 'normalcy', have more traditional benefits like health cover and retirement plans come back to the foreground?
• What are the current key issues regarding mental health/suicide prevention in the workplace and what can employees do to help prevent them? What are the challenges associated with the issues? (stigma, etc)
• What are solutions to help employers (telehealth, apps, etc because of lack of providers for example)
• The 69th Annual Employee Benefits Conference features keynote Dr. Sanjay Gupta. It's happening in Oct in beautiful Boston. Tell us more about the event.

More About Julie
Julie is a member of the International Society of Certified Employee Benefit Specialists (ISCEBS), the Employee Benefit Research Institute, and the Pension Research Council. Stich holds the Certified Employee Benefit Specialist® (CEBS®) professional designation, a master’s degree in library and information science, and a bachelor of arts degree in English and history from the University of Wisconsin–Milwaukee.

Julie also co-hosts the podcast Talking Benefits. She is involved with the Society of Actuaries Committee on Post-Retirement Needs and Risks.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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In this episode of the HRchat pod, Bill Banham welcomes Josh Bersin to the show to share his thoughts on the impact he has made on the world of work, the evolution of the employee experience and wellbeing initiatives, and where AI will take us in the coming years. In addition, Josh gives a rundown of his latest book, Irresistible: The Seven Secrets of the World's Most Enduring, Employee-Focused Organizations.

Questions for Josh include:

• You're one of the most successful, respected, and well-known voices in the world of work. You have probably received every accolade out there. What motivates you to continue to contribute to the HR space?
• What would you hope your legacy will be in the world of work?
• How has the concept of employee experience shifted in the last 10 years?
• You see wellbeing as a vital part of the employee experience. How has the emphasis on employee wellbeing evolved since the start of 2020?
• As we continue to see more white-collar roles being replaced and/or augmented, what are your predictions for the evolution of knowledge worker jobs/duties over the next few years? What roles will be replaced entirely and what new opportunities will be created?
• How will Generative AI and large language models shake up the HR function in the coming years?
• Your latest book is called 'Irresistible: The Seven Secrets of the World's Most Enduring, Employee-Focused Organizations'. Tell our listeners about it and some of the hoped-for learning outcomes.

About Josh Bersin
Josh founded corporate learning, talent management and HR research and advisory company Bersin & Associates in 2001, selling it to Deloitte in 2012. On retiring from Deloitte in 2018 he went on to launch the Josh Bersin Academy for HR and learning and professionals. In 2020 he brought together a team of analysts and advisors to form The Josh Bersin Company, which undertakes research and advises companies in areas such as HR technology, employee experience and diversity equity and inclusion.

Josh is a prolific blogger with nearly 900,000 followers on LinkedIn and he frequently appears in top business publications. He recently published a book Irresistible: The Seven Secrets of the World’s Most Enduring Employee-Focused Organizations which is based on thousands of interviews with innovative leaders at the world’s best-run organizations, revealing the secrets of success of more than 5,000 companies he and his team have been researching.

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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The guest this time is Bob Gaydos, Founder and CEO of Pendella where he leads a team of innovators in the insurance industry, automating the underwriting process through AI and big data.

Questions for Bob include:

• In a LinkedIn post you shared the following: "Building an innovative startup is a lot like riding a roller coaster. At times, you feel like you want to throw up and at other times it's a beyond-thrilling ride. I'll ride that ride with our team any day! I am so proud of all of the hard work and incredible talent that has gotten us here. We are well on our way to bringing greater financial security to millions of people and future generations." Any advice for others thinking of making the jump and starting a tech business?
• You and the Pendella team were recently at PrismHR LIVE in Austin, TX. What's the fit? How was the event?
• What are some key differences between group and individual life insurance policies employees need to understand?
• Should HR explain this difference to employees in the hiring process?
• How can individual life insurance become a top employee benefit?
• How can companies unlock enhanced individual policy coverage for employees through the use of tech?

More About Bob Gaydos
Over the last 10 years, Bob has founded, invested, advised, and operated innovative companies in the benefit & insurance industry such as Maxwell Health: an online benefits administration platform acquired by Sun Life in 2018. Connected Benefits: an online insurance agency acquired by GoHealth in 2016. Limelight Health: a group underwriting platform acquired by Fineos in 2020. GoCo: an online platform for HR, benefits, and payroll. Ideon (formerly Vericred): an innovative data services platform powering digital quote-to-card experiences in health insurance and benefits.

More About Pendella
Pendella’s embedded, white-label individual life and disability insurance solution empowers distributors and carriers to easily offer affordable life and disability insurance options to their customers. The technology automates the underwriting process through the power of artificial intelligence and big data, creating a seamless and highly intuitive policy-buying experience where consumers can buy a policy completely online in minutes without a medical exam.

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In this HRchat episode, we consider ways to employ people in new territories and some of the compliance and procedural issues that come with it.

Bill's guest this time is Sagar Khatri, Co-Founder and CEO at Multiplier, a global employment solution that allows businesses to employ compliantly in markets where they don’t have a legal entity established.

Sagar says his plans for the business are underpinned by a mission to rebalance the supply and demand of global talent and to provide more opportunities to those living in developing countries.

Questions for Sagar include:

• Why is it important to the business to be able to tap into wider/new talent pools?
• How does borderless employment empower equities of choice, opportunity & inclusion?
• Can you provide an overview of your global employment solutions software and how it enables businesses to employ compliantly in markets where they don't have a legal entity established?
• How can global employment solutions respond to the talent shortage faced in some markets such as Canada and the US?
• What are some of the key challenges that businesses face when it comes to employing workers in foreign markets without a legal entity, and how does your software address these challenges?
• How does Multiplier ensure compliance with local employment laws and regulations in various markets around the world? Can you share some examples of how it helps businesses navigate complex legal requirements?
• What are the main benefits that businesses can expect to gain by using your global employment solution? Are there any specific success stories or case studies you can share?
• How does your software address cultural and language barriers that businesses may encounter when employing workers in foreign markets? Are there any features specifically designed to facilitate communication and collaboration across different cultures?
• Predictions for the future of work: As the CEO of a global employment solutions software company, what trends and developments do you foresee in the future of international employment, and how is your company preparing to adapt to these changes?

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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The HRchat show has reached another big milestone: we've hit episode 600! 

To celebrate, we are using this episode to highlight the work done by two well-known industry figures for whom we have huge amounts of respect. Episode 600, therefore, features exclusive clips from recent conversations Bill Banham had with Dave Ulrich and Josh Bersin.

Listen as Dave and Josh share: 

• What motivates them to continue to contribute to the HR space
• What Josh and Dave would hope their world-of-work legacies will be
• Their perceptions of how the concept of employee experience has shifted in the past decade,
• Their take on how generative AI and deep language models will shake up the HR function and employee experience in the coming years

We couldn't have reached episode 600 without the continued and humbling support of you, our amazing audience! We love and appreciate you and hope you enjoy this special episode featuring two of HR's biggest names!

We do our best to ensure editorial objectivity. The views and ideas shared by our guests and sponsors are entirely independent of The HR Gazette, HRchat Podcast and Iceni Media Inc.

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What are the secret ingredients when implementing an HR Operating Model? In this episode of the HRchat show, we highlight some of the key steps needed to design and transition to a future state operating model successfully.

The guest this time is Dr. Dieter Veldsman, Chief Scientist: HR and OD at AIHR (Academy to Innovate HR AIHR)

Questions for Dieter include:

• You are an award-winning HR Executive and Psychologist, CHRO of the Year 2021, Organizational Design and Development expert, and a keynote speaker. Please introduce yourself
• You and I connected because I saw a post by you on LinkedIn called "What are the secret ingredients when implementing an HR Operating Model?" Before we get into the lessons you shared, can you explain why orgs should consider moving away from traditional HR operating models and "letting go of the past and embracing a new paradigm and ecosystem operating models"?
• In the same post, you share 10 ingredients for success. Can you run through each of and explain why they matter?
• In a post on HRD called 'Becoming the CHRO of tomorrow: Essential skills for today's HR Leaders' you suggest HR leaders must develop five domains of expertise to become tomorrow's strategically impactful CHROs. Tell us more.

More About Dr Dieter Veldsmen
Dieter is passionate about ideas, human behavior, and business. He has dedicated his career to the field of Work Psychology and Human Resource Management. With over 15+ years of experience, he has combined his interests to guide organizations in creating desirable workplaces that foster employee satisfaction and retention.

Throughout his journey, he has worked with diverse organizations across EMEA, APAC, and LATAM. He has held executive-level positions such as Group Chief People Officer, Director of Consulting Services, and Chief Research Scientist.

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In this HRchat episode, Bill welcomes back Dave Millner to talk about the role of the HRBP, contextual pressures changing the HR function, and new ways data can help.

Dave is an author and Founder at HR Curator Ltd. Dave has a background working in financial services, followed by 30 years of internal and external HR consulting experience at NatWest, PSL, Kenexa and IBM as an occupational psychologist. He has worked directly with various global and multi-national firms offering organizational effectiveness-based solutions focusing on future-proofing their businesses.

Dave is referenced as being a key influencer in a number of HR subject areas via his HR Curator brand. He’s also an Associate with Corporate Research Forum (CRF), GPS Asia, the Centre for Effective Organizations at the University of Southern California (USC), and is an Adviser to iPsychTec, a cultural analytics provider.

He also is a regular presenter at well-known HR events such as DisruptHR; promoting the role of technology, people analytics, and his belief in the need for HR to be more commercial in its approach.

Dave's first book ‘Introduction to People Analytics’ (April 2020) focuses on the changing role of HR and the increasing demand for data insights. The second edition was released this month!

Questions for Dave include:

• The debate around wellbeing reporting is once more on the agenda, following the recent publication of Workplace Intelligence and Deloitte’s second Annual Workplace Wellbeing Study. You shared a post from TLNT called 'Should Companies be Required to Report on Employee Wellbeing?' What's your take? Is wellbeing' an area companies should be mandated to publish metrics?
• You shared another post recently about how new research is showing that having more top-performing middle managers leads to much better financial outcomes. What are some actions that can set managers and their organizations up for success?
• Let's talk about your book - ‘Introduction to People Analytics’ - which launched today! This is the second edition that you’ve published three years after the first. It now has over 40 case studies, advice from thought leaders and practical tips and insights for HR practitioners to take forward. How has our context changed in the past few years and how, therefore, has the content evolved?
• What are the key messages that you want the book to convey to HR practitioners?
• Let's talk about why being more data-driven is even more important to the HR function today. In terms of people analytics, talk about the feasibility of HR practitioners undertaking newer forms of complex analysis.
• Last year, you spoke at DisruptHR London. Tell us about your session and your experiences of the event.