May 23, 09:31 PDT
Resolved - This incident has now been resolved.
May 17, 13:31 PDT
Monitoring - We have resumed ETH staking reward payouts for the majority of customers. A small number of customers' payouts remain paused and we'll follow up directly with those customers via email to provide an updated ETA.
May 16, 11:01 PDT
Identified - The issue has been identified. We are working on a fix to resolve within the next 48-72 hours to resume staking reward payouts.
May 16, 09:43 PDT
Investigating - We have temporarily paused ETH staking reward payouts as we resolve a technical issue. Your staked ETH is safe and earning rewards during this temporary disruption. Our teams are working to resolve this ASAP and all accrued rewards will be paid out.