In our latest podcast, we discuss labour management with Gareth Thomas, Business Development Manager at Catton Hospitality and John Jones, MD at Welcome Systems.

What is modern labour management? How does it impact productivity, staff satisfaction, the hotel’s bottom line and, most importantly, the guest experience?

John, Gareth and Mark delve deeply into this fascinating, and often intangible topic, and discuss the following:

• Common labour management challenges faced by hotels
• How tech can help
• The Brexit effect
• Zero hour contracts (yep - those)
• How modern labour management is no longer purely a tool for the big chains.

Dive in and let us know what you think in the comments section - it’s another fab listen!

Find out more about Catton Hospitality here: https://www.cattonhospitality.com

Find out more about the Welcome Anywhere hotel bo [...]