I know that subscriptions are handled by another company but I am about to pull my own hair out.
I have subscribed since issue 1. I phoned to carry on my subscription and was told that the free gift of needles was on the internet. I asked when my subscription finished and was told beginning of August.
After six phonecalls, twelve back and fro emails I have now missed two magazines. One has been posted and I have just rung about my missing latest edition. They are now saying they have cancelled my subscription but I have a letter confirming my free gift. I get a different person in every communication.
Fed up with this is not the word.