In Medford, the downtown library location has offered social services for people experiencing homelessness, including social worker appointments, meetings with nurses and camping gear rentals. For some, the services are a beacon of hope for people dealing with dire situations. But others in the city say that the location is now experiencing problems. City officials and the police department agree that the library has been flooded with calls, from putting out warming fires to drug use in the bathrooms. Buffy Pollock is a reporter for the Rogue Valley Times and wrote about what’s happening in the city. She joins us with details of her reporting.