In today's rapidly evolving business landscape, organizations constantly seek ways to optimize processes and improve efficiency. Technology often takes center stage as the perceived solution, but is it the answer?

In this episode, I'll share how to support the people while also leveraging technology. I'll use Prosci's ADKAR Change Management model as the framework to empower your people before a technological band-aid is applied to a broken process.

Thank you for leveraging your podcast player technology to listen to Hope is NOT a Plan.

Stay safe, strive to keep a people-centric change management focus, and Godspeed,

Kevin