In this episode, we talk about how we stay connected and build relationships with our clients and customers. Katie talks about her new customer relations management process, and Sara shares how she approaches relationship building with her clients across the internet. We discuss the issue of hitting tension points in your business and how systems like a CRM can help you get organized.

Transcript (.docx)

We answer:

• How do we interact with our customers?
• What CRMs do we use, and how do they help is keep track of our clients and how they interact with you?
• How are do relate with potential clients? How do we try to reach them?

Recommended Resources for this Episode:

• Capsule CRM
• Patreon

Links to things we referenced during the podcast:

• Sara’s YouTube Channel
• Katie’s Podcasts

Contact us directly! You can find Sara at @DrLangworthy and Katie at @Katie__Linder.

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Thanks for listening!