This week we ask "how can we improve public services?" In particular, what are the structures and management strategies that best enable effective service delivery?Date of episode recording: 2023-12-14T00:00:00ZDuration: 36:08Language of episode: English (UK)

Presenter: Prof Alan RenwickGuests: Marc EsteveProducer: Eleanor Kingwell-BanhamTranscript link: https://ucl-uncovering-politics.simplecast.com/episodes/improving-public-services/transcript