“Remember, NOW is the time to build systems and processes!”

In this episode, I talk through my own experience bringing on a new Loan Assistant, and how YOU can prepare yourself and your team now for a new addition, instead of waiting until you’re facing a necessary replacement.

Our discussion starts with our team’s loss, the holes we found were now empty and how we built and have maintained systems to help any new team member reach their potential.

00:30 - A Heartbreaking Loss

02:09 - What to do now?

03:30 - The solution? Training and Systems

05:45 - A Problem Solving Formula

06:55 - The Benefits of Cross-Training

08:10 - CAPTURE the training in audio or video

12:10 - Daily Team Huddle

12:45 - Don’t Wait to Build Systems & Processes

13:40 - LoanTeamTraining.com

Go to LoanTeamTraining.com to sign your team up for a class today!

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