Digital Operations is undergoing a culture shift in which they are striving to be less transactional and more consultative in their conversations with dealers. If this isn’t something you’re comfortable or have experience with, you may not know where to start. Which is TOTALLY OKAY because Nick Coram, Terance Revel, Max Ronald, and Alia Felton have wonderful stories, ideas, and inspiration to help get you started. These guys are so inspiring, you might want to make sure to have tissues handy. I’m serious – TALK ABOUT THE HEART AND SOUL OF Sincro. Kristopher Peterson and Heather Klein also join the conversation and share some great insight – and the following resource:https://confluence.cdk.com/display/~kristop/Digital+Ops%3A+Elevated+Conversations Still not sure where to start? Reach out to any of the guests on today’s episode. They’re happy to help!