Do we listen to customer feedback enough?

Do we seek to be active listeners?

Do we seek to think like our customers?

Do we seek feedback "always"?

Feedback need not be a "thing" to get doing, feedback can be a living thing constantly ON.

Inside of living feedback loops are opportunities, innovation chances, new products and services and even new businesses.

Here's Todays Podcast

https://www.dx3.co.uk/latest-thinking/26-feedback-loops