Uncommon Sense: Recent Episodes
Process Management International (PMI)
PMI’s podcast, Uncommon Sense – Tools to Improve your Work Forever, gives you the opportunity to listen to our expert Consultants talk about a wide variety of tools so that you can refresh your memory and gather inspiration for which tools might help you solve your latest improvement challenge or problem.Each podcast is a rapid 10 – 15 minute download of what the tool is when you would use it, and tips for effective application to enable you to decide quickly whether this tool is the one you need, avoiding hours of searching through manuals, books or online platforms for those nuggets of inspiration.
How confident are you that your team sees the process the same way you do?
You might view flowcharting as a drawing exercise, but in reality, it’s a thinking tool. A framework for helping teams explore messy processes to reveal what people assume, what they disagree on, and what they’ve never properly surfaced.
Drawing on his own improvement project experience, Senior Consultant, Mark Allison talks through three levels of flowcharting that help improvement practitioners move from high-level clarity into the deeper issues sitting in handoffs, rework, and unclear ownership.
More resources:
- 5 Flowchart Challenges You’ll Want Your Team to Know About
- How To Get The Best Out Of Your Improvement Team
- Agile & Lean Six Sigma in Action: An Improvement Project Case Study
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
ADKAR is familiar territory for many improvement practitioners. Awareness, desire, knowledge, ability, reinforcement… a neat pathway to guide people through change. But what happens when you’ve ticked every box and adoption still falls short?
Join Laurence Restarick as he invites you to step back, think system-wide, and see change through a different lens, as he reframes ADKAR from a checklist to a diagnostic tool. Because sometimes resistance has less to do with people themselves, and more to do with the system they’re working within.
More resources:
- Systems Thinking From a Leadership Perspective
- The Response to Change Model
- Struggling to Drive Change?
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
You understand the theory. You care about making things better. What comes next is finding a practical way to build improvement into the flow of your everyday work.
Join Consultant Alex Gumery as he shares what it takes to build your improvement habit, starting with how a willingness to notice work differently can unlock confidence and momentum. There’s thoughtful guidance on involving others, aligning improvement to what matters most, and shaping a routine that works in the reality of busy roles.
An encouraging listen for anyone ready to turn everyday curiosity into lasting habits.
More resources:
- PDSA and Disconfirming Evidence
- Our Improvement Toolbox – Flowcharts
- Transform Your Problem Solving Mindset
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
Why is it that some organisations default to firefighting while others think their way to breakthrough performance?
Join us as Consultant Niall Coney introduces Toyota Kata; the patterns of behaviour that underpin real problem solving cultures. Habits so familiar they blend into the background, yet powerful enough to change how teams learn, lead and improve.
It might just prompt you to look at the routines shaping your own team’s thinking.
More resources:
- PDSA Your Work, Your Project, Your Programme
- Operational Excellence Insights with Marvin Cooke of Toyota Motor Europe
- Essential Reading for Your Lean Six Sigma and Improvement Journey
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
Ever felt that AI experiments seem to start with excitement, then stall when the results don’t quite land?
PMI Senior Consultant Anthony Richardson digs into why that happens, and why the real breakthrough often comes when you stop hunting for the “perfect prompt” and start treating AI like any other improvement experiment.
It’s a conversation that reframes AI work as iterative, scientific and far more familiar to improvement practitioners than they might expect. A small shift in mindset; a big shift in outcomes.
More resources:
- PDSA Your Work, Your Project, Your Programme
- Discover Your AI Readiness Mindset
- The AI Ready Practitioner
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
What if the biggest thing holding you back as a leader is something everyone can see, except you?
Join PMI Partner Consultant Des Kelly as he explores the Johari Window, and how expanding your “open” area changes the way you show up at work. From habits you didn’t realise others notice to the untapped potential sitting in the unknown, this deceptively simple 1950s model still triggers big “aha” moments for today’s improvement practitioners.
Listen now and start developing the kind of self‑awareness that will quietly change how you lead.
More resources:
- Building Trust as a Leader
- Employee Engagement, Starting with Listening
- Psychology Essentials That Leaders Need to Know
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
Tired of overloaded functions and fragile strategies that don’t hold up in reality?
Improvement lives where strategy meets process management. When you connect strategic goals to owned value streams and day-to-day process management, you create a pull for change instead of another cycle of overcommitted teams and stalled initiatives.
Join PMI Director Consultant Sean Buckland as he explores the principles behind connecting strategy to process management, using clear explanations, relatable examples, and practical clarity that will help your organisation move from strategy on paper to progress you can see.
More resources:
- Has Strategy Deployment Lost Its Lean?
- Reinvigorate Your Strategy
- Value Stream Mapping – from our Lean Six Sigma Green Belt training
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
Leadership decisions around AI are still forming, and a lack of clarity is starting to show.
Hear from Anthony Richardson, PMI Senior Consultant guiding leaders on AI adoption in real organisations, as he answers the questions we’re hearing most often:
- Should everyone in the organisation get a licence?
- How do we know which AI tools people should be using?
- How Much Does AI Remember About Us?
- Will my people become too dependent on AI?
This is a focused 13-minute conversation offering the guidance you need to lead AI adoption with confidence.
More resources:
- AI’s True Power Is Confidence, Not Capability
- The Role of Leaders in AI Adoption
- AI for Performance Improvement Courses
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
If your strategy deployment feels like a box-ticking exercise, it’s a sign that something fundamental has been lost along the way.
In this episode of Uncommon Sense, PMI Director Consultant Sean Buckland explores how Lean strategy deployment has quietly drifted away from its roots. Instead of connecting strategy to value streams, teams and learning, many organisations have replaced process with targets, and called it progress.
Listen now and discover what true Lean strategy deployment looks like, and how to spot when your strategy is drifting into a wish list.
More resources:
- Lean Thinking Is Not About Efficiency
- Reinvigorate Your Strategy
- Implementing Lean in Different Management Cultures
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
Which everyday leadership behaviours are building trust… and which might be eroding it?
Join Partner Consultant, Des Kelly, in conversation with Susannah Clarke as they explore what it really takes to earn trust as a leader. Using the simple but powerful “Trust Equation,” Des shares how credibility, reliability and emotional safety combine, and how unchecked self-interest quietly undermines them all.
More resources:
- Essential Reading for Your Lean Six Sigma and Improvement Journey
- Lead Change: A Guide to Shaping Organisational Culture
- The Role of Leaders in AI Adoption
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
Improvement practitioners know the fear: you’ve done the work, you’ve found the solution… but your improvement project just doesn’t progress. The reality is that sometimes budget shifts, priorities change, stakeholders block. But stalled improvement projects aren’t wasted.
In this episode, Damion Albinson joins Susannah Clarke to unpack what you still gain when implementation doesn’t happen. From uncovering hidden quick wins, to spotting strategic misalignment early, to resetting how teams think about feasibility, Damion shows why these moments are some of the richest learning opportunities in the improvement cycle.
More resources:
- How to Identify your First Green Belt Project
- Selecting a Problem
- Celebrating Success, Learning from Failure
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
If your team isn’t using AI yet, it’s not just their problem. It’s yours. The innovators will dive in fearlessly, while the survivors hold back. Your challenge? Create the conditions for confident experimentation without risking chaos.
Join Anthony Richardson in the studio with Susannah Clarke as they explore how leaders can anchor AI adoption in process thinking and turn hesitation into action. Drawing on real examples from PMI’s AI for Leaders programme, Anthony shows how recognising the spectrum of adoption helps leaders create the conditions for safe experimentation, early wins, and lasting impact.
How can you bring AI into your team in a way that treats it as a valued digital colleague? Tune in to find out.
More resources:
- AI’s True Power Is Confidence, Not Capability
- Discover Your AI Readiness Mindset
- The AI Ready Practitioner
PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.The Goals to Results Conference is back!
17th March 2026. Get your ticket here.
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
Sometimes the biggest risks in your business aren’t obvious. They’re hidden in the gaps between teams. Work gets done, but critical information gets lost, compliance slips, and frustration builds.
In this episode, Damion Albinson and Susannah Clarke reveal how understanding the internal voice of the customer transforms how teams collaborate. Using real examples from a complex logistics environment, Damion shows how moving from “I didn’t know you needed that” to consciously understanding your role in the wider process can make a real difference.
If you want practical insight into bridging the hidden gaps in your processes and building a team that’s consciously competent, this episode is a must-listen.
More resources:
- SIPOC Template
- Understanding the Voice of the Customer
- Systems Thinking From a Leadership Perspective
PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.The Goals to Results Conference is back!
17th March 2026. Get your ticket here.
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
Even the best-designed processes can drift over time, but Process Confirmation stops small deviations from becoming major gaps.
In this episode, PMI Senior Consultant Damion Albinson explains why Process Confirmation isn’t about auditing but understanding how work really happens. He explores how this approach helps leaders stay connected to operational reality, using the insights to strengthen performance and build capability at every level.
From frontline operators to leaders managing improvement systems, Damion shares practical examples of how you can use Process Confirmation to uncover variation, validate standards, and drive Continuous Improvement in a structured, positive way.
More resources:
- Improvement Toolbox – Process Confirmation
- Lean Thinking Is Not About Efficiency
- Establishing Visual Management and Daily Huddles
PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.The Goals to Results Conference is back!
17th March 2026. Get your ticket here.
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
You’ve delivered the project. The results are in. But six months later… the old ways of working have crept back in. So how do you stop progress from slipping away?
Join PMI Senior Consultant Damion Albinson as he shares how to close the Improvement Cycle with confidence, turning delivery into lasting impact. Learn how thoughtful implementation, genuine stakeholder engagement, and building team capability can help change take root and grow.
If sustaining improvement feels like the toughest part, this episode will show how to make success stick and build momentum for what comes next.
More resources:
- Step change improvement using the PMI Improvement Cycle
- 5 Challenges of Embedding Control Charts in Daily Process Management
- Key Steps to Successful Project Planning
PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.The Goals to Results Conference is back!
17th March 2026. Get your ticket here.
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
What exactly is the problem? And what isn’t? It sounds simple, but getting clarity here can be the difference between chasing assumptions and finding the real root cause.
Join PMI Director Consultant Stuart Gibson in the studio with Susannah Clarke as they discuss Is/Is Not, a beautifully simple tool often underused in problem solving. With a practical example involving soggy pizzas, Stuart shows how moving beyond scoping questions can generate powerful clues, test theories, and steer you toward evidence-based solutions.
More resources:
- The Joy of Problems
- Transform You Problem Solving Mindset
- 8D Problem Solving Template
PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.The Goals to Results Conference is back!
17th March 2026. Get your ticket here.
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
Different approaches, same goal: better performance. That’s why Agile and Lean Six Sigma work together; aligning people, roles, and responsibilities to get the best out of every team.
Join Anthony Richardson in conversation with Susannah Clarke as they reveal how Lean Six Sigma roles like Green Belts, Black Belts, and Sponsors align with Agile roles such as Product Owner, Scrum Master, and Developers.
Learn when and how these roles intersect, why it matters for delivering improvements, and how clear role alignment can make your projects faster, smarter, and more effective.
More resources:
- Agile Improvement Explained
- Agile Meets Lean Six Sigma: A Case Study
- Setting Up for Agile Success
PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.The Goals to Results Conference is back!
17th March 2026. Get your ticket here.
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
It’s a classic tool. But its reach is far wider than you might think.
Join PMI Consultant Des Kelly as he explains what Failure Modes Effects Analysis (FMEA) really is, how the 2019 global standard changed the game, and why Process FMEA now belongs in hospitals, call centres, control rooms and corporate functions as much as on the shop floor.
If you run, design, or depend on any process (yes, that means you!), you’ll see how FMEA can strengthen performance where it matters most, and start questioning why you ever left risk management to chance.
More resources:
- Getting to Grips with FMEA
- Improvement Toolbox – Failure Mode & Effects Analysis (FMEA)
- Elevate Your Skills: Black Belt Tools for Success
PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.The Goals to Results Conference is back!
17th March 2026. Get your ticket here.
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
It’s a bold claim, but one worth exploring.
Join PMI Consultant Niall Coney as he challenges one of the most persistent misconceptions in improvement: that Lean is about efficiency.
Through real-world examples and a return to the purpose behind Lean tools, Niall reframes Lean as a way to see abnormality at a glance. Not as a shortcut to efficiency, but as a foundation for problem solving.
From 5S to standardised work, Andon to process confirmation, he explores how these tools expose problems rather than fix them, creating the conditions for better thinking, better habits, and better results.
If Lean feels like it’s missing the mark in your organisation, this conversation might just change the way you see it.
More resources:
- Taking Out Waste May Not Make You Lean
- Lean tools enable change
- Applying Lean in Service
PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.The Goals to Results Conference is back!
17th March 2026. Get your ticket here.
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
AI is reshaping problem solving. But can it follow the methods you trust?
Join PMI Director Consultant Dennis Crommentuijn-Marsh as he shares an improvement-in-action story where conventional thinking reached its limit, and a custom AI agent opened new possibilities.
He explains the difference between generic AI tools and tailored agents, how prompt engineering is shaping the future of work, and why this isn’t about replacing expertise, but amplifying it.
If you’ve ever wondered how AI could support improvement, this episode will show you what’s possible.
More resources:
- Revolutionise Your Process Excellence Using AI Agents
- When Is 8D the Right Problem-Solving Approach?
- Leading Transformation in the Age of AI
PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.The Goals to Results Conference is back!
17th March 2026. Get your ticket here.
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
8D has a reputation for being thorough, rigorous, and methodical. But is it always the best choice?
Join PMI Director Consultant Stuart Gibson as he takes us though three digestible scenarios to highlight the difference between everyday fixes, improvement work, and when 8D is exactly the right tool. Cutting through the confusion, he unpacks the method step-by-step and explains how to use it with discipline, not by default.
If you’ve ever asked, “Should we just fix it or dig deeper?” this episode will help you decide.
More resources:
- The Joy of Problems
- Transform You Problem Solving Mindset
- 8D Problem Solving Template
PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.The Goals to Results Conference is back!
17th March 2026. Get your ticket here.
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
“If I change this… what happens over there?”
It’s a familiar question in improvement, and one that correlation helps us explore with rigour and insight.
Join PMI Consultant Niall Coney as he breaks down the concept of correlation and its role in uncovering meaningful relationships. Using practical examples, from machine settings to wellbeing initiatives, he explains how correlation and regression support evidence-based decisions, help avoid blind spots and focus improvement where it matters.
But it’s not all good news.
Niall also highlights essential cautions, including the limits of correlation, why causation can’t be assumed, and when covariance offers a sharper lens on variation.
Ready to move beyond surface observations and understand what’s really driving performance? This is essential listening.
More resources:
- Simplifying Sampling Strategies
- From Green Belt Practitioner to Black Belt Specialist: Making an Impact
- Black Belt Tools for Success: On-Demand Webinar
PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.The Goals to Results Conference is back!
17th March 2026. Get your ticket here.
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
On the surface, everything seems aligned. But improvement just won’t stick. Why?
Join PMI Director Consultant Warren Knight as he unpacks five leadership behaviours that quietly derail progress. From staying too far from the frontline to clinging to outdated thinking, these pitfalls are easy to miss but hard to work around.
If you’ve ever struggled to get traction, build momentum or gain support for your improvement work, this conversation will help you see what might really be going on.
More resources you may find helpful:
- Blog: 5 Things Every Leadership Team Should Know
- Podcast: How Effective Leaders Support a Learning Organisation
- Improvement Focus Collection: How Do You Build and Sustain an Improvement Culture?
PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.The Goals to Results Conference is back!
17th March 2026. Get your ticket here.
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
It’s a deceptively simple question: What is the purpose of this process?
An unclear process purpose is one of the most overlooked causes of waste, misaligned priorities, poor decisions, and missed improvement opportunities. Yet too often, teams dive into complex redesign without first agreeing on why the process exists at all.
Join PMI Director Consultant Stuart Gibson as he shows how stepping back to define process purpose clearly and collaboratively can uncover hidden value, prevent confusion, and drive more effective improvement efforts. Expect practical insights, thoughtful examples, and a reminder that common sense isn’t always common practice.
More resources you may find helpful:
- Webinar: Where to Start with Daily Process Improvement
- Blog: Our Processes Should Not Be Rocket Science
- Podcast: Process Redesign and the 5Rs
PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.The Goals to Results Conference is back!
17th March 2026. Get your ticket here.
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
It’s simple: identify what’s valuable and do more of it.
But in practice, defining what truly adds value and what doesn’t, can be far from straightforward.
PMI Consultant Damion Albinson explores why defining “value add” is one of the trickiest yet most essential concepts in improvement. From legislative red tape to emotional resistance, he shares how well-intentioned tasks can cloud our view of what's really worth doing.
Hear how to distinguish truly necessary work from disguised waste, why being comfortable with calling things "non-value add" reveals opportunity for real transformation, and how to navigate the emotional terrain of challenging long-held habits.
More resources you may find helpful:
- Infographic: Assessing the Value Added by the Work We Do
- Podcast: Decode Ambiguity with Operational Definitions
- Webinar: Creating Space to Focus on the Value Add
PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.The Goals to Results Conference is back!
17th March 2026. Get your ticket here.
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
The core principle of DoE is elegantly simple: “how does this thing affect that thing?”
PMI Consultant Niall Coney explores the value of experimental design and regression analysis: clear thinking, informed decisions, and measurable impact. Whether you’re working on improvement in manufacturing or marketing, operations or organisational change, don’t let the fear of complex statistical calculations hold you back.
It’s about asking better questions and digesting the answers.
More resources on this topic:
- Podcast: Simplifying Sampling Strategies
- Video: From Green Belt Practitioner to Black Belt Specialist – Making an Impact
- Blog: 9 Reasons Why You Shouldn’t Do A Lean Six Sigma Black Belt
PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.The Goals to Results Conference is back!
17th March 2026. Get your ticket here.
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
We’re on the same page… Or are we?
In improvement work, misaligned understanding around simple terms like ‘on time’ or ‘complete’ can derail progress before it begins. But PMI Consultant Damion Albinson explains how you can cut through the noise with clear operational definitions.
Discover how to turn vague expectations into measurable clarity, avoid costly misunderstandings, and build trust with both customers and colleagues. The difference between rework and results starts with shared understanding.
More resources on this topic:
- Improvement Toolbox: Operational Definitions
- Video Series: Essential Green Belt Tools
- Blog: Agile Improvement Explained
PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.The Goals to Results Conference is back!
17th March 2026. Get your ticket here.
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
Does data collection feel like a tedious, time-consuming hurdle in your improvement projects? It doesn’t have to be.
Join Niall Coney, Consultant at PMI, for a 15-minute masterclass in smarter data collection that delivers reliable insights without wasting time or resources. Learn how to choose the right sampling strategy, ensure accuracy with the right measurement systems, and leverage data simulation effectively.
More resources:
- On Demand Webinar: Data Collection Techniques
- Podcast: The Value of Capability Analysis
- Blog: How to Identify Your First Green Belt Project
PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.The Goals to Results Conference is back!
17th March 2026. Get your ticket here.
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
Your improvement team is assembled, the project is underway, but something’s off. Misalignment keeps surfacing, engagement is lacking, and stalled progress feels inevitable.
Join PMI Consultant and improvement project expert Mark Allison, as he shares the essential steps for setting your team up for success, with practical techniques to build clarity, confidence, and collaboration from day one. Take the time to consider your onboarding process and ensure that your next project kicks off with a team that’s engaged, motivated, and ready to contribute.
Related resources:
- Podcast: Identifying the Right People for Your Improvement Team
- Toolbox: Roles in Process Management
- Template: Project Charter & Contract
PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.The Goals to Results Conference is back!
17th March 2026. Get your ticket here.
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
When you spot a difference in your data, is it because something has genuinely changed, or is it just chance?
Join Niall Coney, Consultant at PMI, as he demystifies hypothesis testing: one of the most misunderstood tools in improvement. From p-values to t-tests, Niall breaks it down in practical terms, showing how the right statistical ‘screwdriver’ can give you the confidence to act on your data.
Plus, a relatable lesson in learning to trust the numbers, even when they don’t tell you what you want to hear! Listen now and take the guesswork out of improvement.
More resources:
- Black Belt Tools for Success
- What is a Black Belt Project?
- Managing Variation with Heijunka
PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.The Goals to Results Conference is back!
17th March 2026. Get your ticket here.
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
If you’re making decisions based on assumptions, this episode could change everything.
Join PMI Consultant Dennis Crommentuijn-Marsh for a real-world case study where Capability Analysis exposed a costly blind spot for an unsuspecting organisation. As he shares valuable lessons learned from the experience, discover why process stability is just the beginning, how to avoid misleading conclusions, and the crucial role of strong supplier relationships for success.
More resources:
- Understanding Capability in Process Performance
- Control Charts: Walter Shewhart’s Gift to Quality
- Overall Equipment Effectiveness (OEE) to Measure Performance
PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.The Goals to Results Conference is back!
17th March 2026. Get your ticket here.
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
Struggling with team dynamics? When it comes to building a successful improvement team, skills matter, but the right people are everything.
Join PMI Consultant and improvement project expert Mark Allison as he shares his proven approach to assembling a team that delivers. He explains why passion and intrinsic motivation are more important than expertise, and why at least half your team should consist of process operators.
This episode could be the game-changer you need for success in your next improvement project.
More resources:
- How to Get The Best Out of Your Improvement Team
- Roles in Process Management Toolbox
- Project Charter & Contract Template
PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.The Goals to Results Conference is back!
17th March 2026. Get your ticket here.
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
How confident are you that the processes you rely on can delight your customers?
Capability studies will provide the answer by revealing whether your processes are delivering what your customers truly want or simply what they’re willing to tolerate. Join PMI Director Consultant Warren Knight as he shares the principles, practices, and real-world insights that will empower your teams to move beyond "good enough" and consistently deliver excellence.
More resources:
- Control Charts: Driving Sustainable Performance Gains
- Accelerate Your Performance: Tools for Rapid Problem Solving
- 5 Ways to Boost Operational Performance
PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.The Goals to Results Conference is back!
17th March 2026. Get your ticket here.
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
The patterns in your data can hold the key to better business decisions.
Histograms go beyond simple bar charts, offering a clear view of data distribution to uncover trends, probabilities, and hidden opportunities in your processes. Join PMI Director Consultant, Warren Knight, as he shares real-world examples and actionable tips to help you use histograms to uncover issues, enhance performance and deliver greater value to your customers. Tune in and discover the insights you’ve missed.
More resources:
- Podcast: SPC Charts: Driving Sustainable Performance Gains
- On Demand Webinar: Data Collection Techniques
- Blog: Future-Proof Your Organisation
PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.The Goals to Results Conference is back!
17th March 2026. Get your ticket here.
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
Stop chasing symptoms and start driving sustainable performance gains.
PMI Director Consultant Warren Knight shares how SPC Charts can unlock powerful insights into any metric, whether it’s sales conversion rates, recruitment timelines, or customer response times. This versatile tool goes beyond short-term results, revealing long-term trends that help distinguish normal variation from real performance issues.
With Warren’s personal insights, practical tips, and real-world examples, this conversation showcases how understanding variation leads to smarter decisions, prevents reactive management, and drives meaningful process improvements.
More resources on this topic:
- Podcast: Reporting and Reviewing Performance
- On Demand Webinar: Accelerate Your Performance
- Blog: 5 Challenges of Embedding Control Charts in Daily Process Management
PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.The Goals to Results Conference is back!
17th March 2026. Get your ticket here.
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
Are sales up this month? Have we produced more product this week than last week? Did we exceed our KPIs? Understanding how we’re performing against targets is a fundamental measure and is often reported using visual signals – green for ‘we’re doing great’, red for ‘we have a problem’.
But what this system doesn’t tell us is how our performance is varying over time. Join PMI Director Consultant Warren Knight, as he talks about common cause variation, and how responding to every signal can lead to increased inconsistency and frustration in your processes.
More resources on this topic:
- Accelerate Your Performance: Tools for Rapid Problem Solving
- Drive Your CI Performance with AI
- Maximising Inputs; Fuelling Growth; Balancing Value – PMI’s Managing Partners Discuss
PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.The Goals to Results Conference is back!
17th March 2026. Get your ticket here.
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
Your Quality Improvement activity isn’t delivering the value you want.
Business is fast-paced and complex, but your success can’t be sustained if you’re not focusing on what’s important. PMI Partner Consultant Des Kelly invites you to rethink your approach to Quality with insights from over four decades of industry transformation.
We explore how organisations have moved from a product-centric to a customer-first mindset, and why Continuous Improvement and employee engagement are key to delivering real value. Plus, you’ll hear why sustainability and ethics have a growing role of in shaping Quality strategies, and how digital tools are enabling a shift from reactive problem-solving to proactive, real-time solutions.
Ensure that your Quality efforts are focused on what genuinely drives impact with these valuable perspectives that could change the way you approach Quality.
More resources on this topic:
- Blog: 5 Things That Quality Is (and Isn’t): A Guide for Practitioners
- Podcast: Quality Driven Agile
- Minisode: Driving Quality, Empowering Teams
PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.The Goals to Results Conference is back!
17th March 2026. Get your ticket here.
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
Quality and Agile thrive together by putting your customer at the centre of what you do.
Join PMI Senior Consultant Anthony Richardson as he reveals how Agile tools like Empathy Maps, User Stories, and Retrospectives enhance both flexibility and customer satisfaction, debunking the myth that Agile improvement sacrifices quality for speed.
With insights into the crucial role of the Product Owner and the power of Continuous Improvement, this episode will inspire you to adopt strategies that elevate your business practices, keeping Quality front and centre.
PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.The Goals to Results Conference is back!
17th March 2026. Get your ticket here.
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
What’s stopping you from visualising your workflow?
Join us as we delve into Agile Visual Management, sharing how integrating Agile principles with visual management techniques can help you tackle backlogs and maintain a steady workflow while boosting team morale. PMI Director Consultant Sean Buckland explains how tools like Kanban boards can simplify complex projects, providing clarity on tasks that are in progress, stuck, or completed. Learn to connect user stories to value, prioritise effectively, and quickly clear bottlenecks.
Expand your Agile knowledge and elevate your project delivery with this must-listen episode!
PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.The Goals to Results Conference is back!
17th March 2026. Get your ticket here.
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
What would happen if you integrated Agile into your improvement activity? In this episode, we explore how Lean Six Sigma and Agile methodologies work together.
PMI Director Consultant Sean Buckland shares a case study about an internal development team, initially hesitant to adopt Agile practices. By integrating Lean Six Sigma principles and embedding developers within the improvement team, they fostered collaboration and developed a visual management interface using low-code tools. This approach improved efficiency in a logistics operation and avoided the cost of a new ERP system.
Tune in to discover how combining Agile and Lean Six Sigma can enhance collaboration and drive project success in your business.
PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.The Goals to Results Conference is back!
17th March 2026. Get your ticket here.
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
Do you ever wonder how some organisations adapt to change so effortlessly?
PMI Director Consultant Sean Buckland describes how Agile methodologies, rooted in the Agile Manifesto, combine with Lean principles to drive sustainable, customer-focused improvements. Tune in to hear why Agile Improvement isn’t a trend, but a powerful approach that can help organisations just like yours implement solutions quickly and effectively, using PDSA to refine and sustain progress, and thrive in dynamic environments.
More resources on this topic:
- On Demand Webinar: Agile Improvement - Myth or Magic?
- Podcast: The Power of Retrospectives
- On Demand Webinar: PDSA Your Work, Your Project, Your Programme
Join PMI’s Rich Seddon and special guest Sohrab Salimi, founder of Agile Academy, for a discussion of the key factors that will make your Agile programme a success, covering:
- The essential foundations and benefits of Agility
- Where to start
- How to engage stakeholders
Think you already know how to unlock a team’s potential?
Then you need to join Mark Allison; PMI Senior Consultant and experienced improvement team leader, for an engaging exploration that will reveal how you can truly optimise the performance of your team. Learn more about the delicate art of building strong relationships, how to uncover hidden strengths, and tips for navigating resistance to change, as Mark shares valuable insights that are the difference between a good team and a great team.
More resources that you may find interesting:
- Blog: 5 Flochart Challenges You'll Want Your Team to Know About
- Case Study: Engaging a Dispersed Team in Transformation
- Podcast: Invest in Relationships to Build Successful Teams
Join PMI’s Rich Seddon and special guest Sohrab Salimi, founder of Agile Academy, for a discussion of the key factors that will make your Agile programme a success, covering:
- The essential foundations and benefits of Agility
- Where to start
- How to engage stakeholders
Your process data today is different from yesterday. But is an investigation worthy of your time?
As an Improvement Practitioner, you already know that understanding variation is crucial and that Statistical Process Control (SPC) charts offer profound insights into process stability and performance – so what gets in the way of adopting SPC across your wider organisation?
Whether you're facing resistance from teams, struggling with data overload, or unsure where to start, PMI Director Consultant Dennis Crommentuijn-Marsh tackles the real-world roadblocks you’re experiencing. Dennis shares practical strategies to ensure SPC adoption takes root and drives meaningful, lasting change throughout your organisation.
Dive deeper into this topic at the Goals to Results conference on 25.09.24, where Dennis will lead our interactive workshop, "Developing Capable Statistical Process Control”. Learn more here.
Related resources:
- On-Demand Webinar: 100 Years of Control Charts
- Blog: 5 Challenges of Embedding Control Charts in Daily Process Management
- Infographic: Control Charts - a Short Journey Through The Basics
Goals to Results Conference
Join us for a day of expert speakers, interactive workshops, case studies and networking opportunities. Turn your goals into tangible results with the help of industry experts and thought leaders. On 25.09.24, we’ll take over The Slate at The University of Warwick, a state-of-the-art venue perfect for fostering creativity, conversation and collaboration. Secure your place at pmi.co.uk/g2r.
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
“Does Lean apply to me? It’s fine for manufacturing, but I work in the service industry.”
Join Niall Coney, Consultant at PMI, as he challenges widespread misconceptions about Lean practices, exploring the origins and core principles, and highlighting their broader applicability. By emphasising the critical importance of understanding the "why" behind these tools, he offers compelling, real-world examples of their successful use in service contexts.
Packed with thought-provoking insights and actionable book recommendations, this is an unmissable episode for service industry professionals looking to enhance their Lean expertise.
Related resources:
- On-Demand Webinar: Manufacturing vs Service Process Improvement
- Podcast: Taking Out Waste May Not Make You Lean
- On-Demand Webinar: Lean vs Six Sigma - Two sides of the same coin?
Goals to Results Conference
Join us for a day of expert speakers, interactive workshops, case studies and networking opportunities. Turn your goals into tangible results with the help of industry experts and thought leaders. On 25.09.24, we’ll take over The Slate at The University of Warwick, a state-of-the-art venue perfect for fostering creativity, conversation and collaboration. Secure your place at pmi.co.uk/g2r.
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
The way you present your project achievements could be the difference between driving impactful change and losing your audience entirely.
Delve into the critical art of effectively communicating results with PMI Director Consultant Dennis Crommentuijn-Marsh. Drawing from his extensive experience and lessons learned, he offers practical advice on structuring presentations for maximum impact. Gain valuable insights on customising language to resonate with your audience and aligning your message with key organisational metrics.
Related resources:
- Brace for Impact!
- Celebrating Success, Learning from Failure
- Delivering Successful Presentations
Goals to Results Conference
Join us for a day of expert speakers, interactive workshops, case studies and networking opportunities. Turn your goals into tangible results with the help of industry experts and thought leaders. On 25.09.24, we’ll take over The Slate at The University of Warwick, a state-of-the-art venue perfect for fostering creativity, conversation and collaboration. Secure your place at pmi.co.uk/g2r.
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
How do you deploy a strategy effectively and ensure it makes the impact that will elevate your organisation?
In the final episode of our strategy-focused mini-series, PMI Partner Consultant Des Kelly shares how you can transform your organisation's strategy into a clear, actionable roadmap that everyone can follow using the X matrix. This powerful visual management tool forms part of the Hoshin Kanri approach and plays a critical role in strategic alignment, communication, and measurement, ensuring your strategy not only reaches its full potential but drives outstanding results across the organisation.
Are you ready to transform your strategy? PMI’s skilled consultants can help you turn your Goals into Results, assisting you at every stage from conception through to implementation. Learn more at https://pmi.co.uk/consultancy/#strategy
More resources to help you develop a strategy that delivers results:
- Podcast: Strategy and the Responsibilities of the Leadership Team
- Podcast: Competitive Analysis Through Porter's 5 Forces
- Podcast: Understand External Influences using PESTEL
- Podcast: Evaluate your strategic position with SWOT
- Podcast: Use Force-Field to Understand Change
- Consultancy: Transform Your Strategy
Goals to Results Conference
Join us for a day of expert speakers, interactive workshops, case studies and networking opportunities. Turn your goals into tangible results with the help of industry experts and thought leaders. On 25.09.24, we’ll take over The Slate at The University of Warwick, a state-of-the-art venue perfect for fostering creativity, conversation and collaboration. Secure your place at pmi.co.uk/g2r.
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
How will you know that your reinvigorated strategy is an improvement? Join PMI Partner Consultant Des Kelly in the next episode of our strategy-focused mini-series as he delves into the art of defining clear, actionable objectives.
Discover how to harness the power of the 3 Question Model from Nolan and Provost to sharpen your strategy, as Des guides you through the essential questions: ‘What are we trying to accomplish?’, ‘How will we know that change is an improvement?’, and ‘What changes can we make that will result in improvement?’. Tune in to unlock the secrets to crafting a strategy that delivers real results.
Are you ready to transform your strategy? PMI’s skilled consultants can help you turn your Goals into Results, assisting you at every stage from conception through to implementation. Learn more at https://pmi.co.uk/consultancy/#strategy
More resources to help you develop a strategy that delivers results:
- Podcast: Strategy and the Responsibilities of the Leadership Team
- Podcast: Competitive Analysis Through Porter's 5 Forces
- Podcast: Understand External Influences using PESTEL
- Podcast: Evaluate your strategic position with SWOT
- Podcast: Use Force-Field to Understand Change
- Consultancy: Transform Your Strategy
Goals to Results Conference
Join us for a day of expert speakers, interactive workshops, case studies and networking opportunities. Turn your goals into tangible results with the help of industry experts and thought leaders. On 25.09.24, we’ll take over The Slate at The University of Warwick, a state-of-the-art venue perfect for fostering creativity, conversation and collaboration. Secure your place at pmi.co.uk/g2r.
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
Developing a successful strategy requires the transformation of abstract ideas into actionable plans, and this is where the Affinity Diagram and the Interrelationship Diagraph are invaluable.
Join us for the sixth episode of our strategy-focused mini-series as we move on to top tools for establishing the end goals and objectives. PMI Partner Consultant Des Kelly reveals how AD and ID can foster consensus among senior leadership teams and pinpoint key drivers through converting qualitative insights into structured, strategic objectives.
Are you ready to transform your strategy? PMI’s skilled consultants can help you turn your Goals into Results, assisting you at every stage from conception through to implementation. Learn more at https://pmi.co.uk/consultancy/#strategy
More resources to help you develop a strategy that delivers results:
- Podcast: Strategy and the Responsibilities of the Leadership Team
- Podcast: Competitive Analysis Through Porter's 5 Forces
- Podcast: Understand External Influences using PESTEL
- Podcast: Evaluate your strategic position with SWOT
- Podcast: Use Force-Field to Understand Change
- Consultancy: Transform Your Strategy
Goals to Results Conference
Join us for a day of expert speakers, interactive workshops, case studies and networking opportunities. Turn your goals into tangible results with the help of industry experts and thought leaders. On 25.09.24, we’ll take over The Slate at The University of Warwick, a state-of-the-art venue perfect for fostering creativity, conversation and collaboration. Secure your place at pmi.co.uk/g2r.
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
Are you aware of the invisible forces shaping the success or failure of your organisation's strategic goals?
PMI Partner Consultant Des Kelly delves into the transformative power of the Force Field Analysis tool as our strategy-focused mini-series continues. The conversation illuminates how this tool can uncover the driving and hindering forces that can significantly impact your organisation’s objectives. Highlighting the critical role of balanced group discussions and the inclusion of diverse perspectives, Des offers valuable insights into leveraging Force Field Analysis for strategic advantage.
More resources to help you develop a strategy that delivers results:
- Podcast: Strategy and the Responsibilities of the Leadership Team
- Podcast: Competitive Analysis Through Porter's 5 Forces
- Podcast: Understand External Influences using PESTEL
- Podcast: Evaluate your strategic position with SWOT
- Consultancy: Transform Your Strategy
Goals to Results Conference
Join us for a day of expert speakers, interactive workshops, case studies and networking opportunities. Turn your goals into tangible results with the help of industry experts and thought leaders. On 25.09.24, we’ll take over The Slate at The University of Warwick, a state-of-the-art venue perfect for fostering creativity, conversation and collaboration. Secure your place at pmi.co.uk/g2r.
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
The business landscape can make or break your strategy. So you need to understand the strengths, weaknesses, opportunities, and threats facing your organisation in order to make informed decisions, identify potential risks, and leverage your competitive advantages.
In the fourth episode of our strategy-focused mini-series, PMI Partner Consultant Des Kelly continues his exploration of top tools for understanding the world in which we operate, showcasing SWOT Analysis as a powerful tool for evaluating your strategic position.
More resources to help you develop a strategy that delivers results:
- Podcast: Strategy and the Responsibilities of the Leadership Team
- Podcast: Competitive Analysis Through Porter's 5 Forces
- Podcast: Understand External Influences using PESTEL
- Consultancy: Transform Your Strategy
Goals to Results Conference
Join us for a day of expert speakers, interactive workshops, case studies and networking opportunities. Turn your goals into tangible results with the help of industry experts and thought leaders. On 25.09.24, we’ll take over The Slate at The University of Warwick, a state-of-the-art venue perfect for fostering creativity, conversation and collaboration. Secure your place at pmi.co.uk/g2r.
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
Understanding the macro environment is crucial for effective strategic decision-making, and PESTEL is a tool for helping you do this.
Join us for the next episode in our strategy-focused mini-series as PMI Partner Consultant Des Kelly discusses this comprehensive framework for analysing changes to the status quo, underscoring the necessity of using unbiased data to guide strategic choices.
More resources to help you develop a strategy that delivers results:
- Podcast: Strategy and the Responsibilities of the Leadership Team
- Podcast: Competitive Analysis Through Porter's 5 Forces
- Consultancy: Transform Your Strategy
Goals to Results Conference
Join us for a day of expert speakers, interactive workshops, case studies and networking opportunities. Turn your goals into tangible results with the help of industry experts and thought leaders. On 25.09.24, we’ll take over The Slate at The University of Warwick, a state-of-the-art venue perfect for fostering creativity, conversation and collaboration. Secure your place at pmi.co.uk/g2r.
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
Are you proactive in identifying the forces that influence your business environment?
By understanding and leveraging these forces, your organisation can navigate competitive landscapes more effectively and make informed strategic decisions that drive success. Join PMI Partner Consultant Des Kelly as our strategy-focused mini-series continues with an exploration of Porter’s 5 Forces. Des explores how integrating Porter’s 5 Forces with other strategic tools will enhance the robustness of your strategic planning.
More resources to help you develop a strategy that delivers results:
- Podcast: Strategy and the Responsibilities of the Leadership Team
- On Demand Webinar: Making Your Strategy Work for You
- Consultancy: Transform Your Strategy
Join us for a day filled with expert speakers, inspiring stories, interactive workshops, amazing case studies and networking opportunities. Turn your goals into tangible results with the help of industry experts and thought leaders. On 25th September 2024, we’ll be taking over The Slate at the University of Warwick, UK, a state-of-the-art venue perfect for fostering creativity, conversation and collaboration.
Secure your place at pmi.co.uk/g2r
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
How do you ensure your business strategy is well-crafted and adaptable to the ever-evolving business landscape?
In the first of a strategy-focused mini-series that will explore specific strategic tools and techniques, Des Kelly, PMI Partner Consultant, breaks down the three pivotal phases of strategy that every Leadership team needs to master: strategic analysis, strategic choice, and strategy implementation.
More resources to help you develop a strategy that delivers results:
- Podcast: Adapting Your Strategy in Disruptive Times
- On Demand Webinar: Making Your Strategy Work for You
- Consultancy: Transform Your Strategy
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
Have you ever questioned if your work is truly aligned with your customer's needs?
Drawing on a coaching experience where a project team faced this very challenge, PMI Director Consultant Sean Buckland underscores the importance of defining value from the customer's perspective and differentiating it from the business's voice. Tune in for insights on identifying barriers and setting meaningful objectives for sustainable success.
Related resources:
- Podcast: Understanding The Voice of The Customer
- On Demand Webinar: Improving Through the Voice of the Customer
- Blog: Link Measures to The Voice of Your Customer
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
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- Explore On Demand >>
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Unlock the power of intrinsic motivation to engage your team in change.
Join PMI Director Consultant and experienced Executive Coach Warren Knight as he shares valuable insights into the psychology of change. You’ll discover practical tips for empowering your team to not only accept but wholeheartedly embrace change to achieve organisational goals.
More resources you may find useful:
- On Demand Webinar: Leading Leaders: How to Organise your Organisation in Change
- Infographic: The Response to Change Model
- Podcast: How Effective Leaders Support a Learning Organisation
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
Navigate the complexities of Control Charts with ease, as we clear up some common misconceptions.
Drawing from years of experience reviewing, coaching, assessing, and approving projects, PMI Director Consultant Dennis Crommentuijn-Marsh reveals the most frequent mistakes he encounters so that you can recognise and avoid them in your own work. Whether you’re a seasoned pro or just starting out with control charts, this essential listen will enable you to confidently apply this key improvement tool to enhance your business processes.
More resources you may find useful:
- Infographic: Control Charts - A Short Journey Through the Basics
- Blog: 5 Flowchart Challenges You’ll Want Your Team to Know About
- On Demand Training: Lean Six Sigma Yellow Belt
More from PMI:
- Learn, share, and thrive at PMI’s Goals to Results Conference on 25th September 2024.
Register your interest for more information and to access early bird bookings. - Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
Is your data telling the right story? The shift from simple data tables to Control Charts is more than a mere change in data representation; it's a transformative step towards data-driven decision-making. This progression, PMI Director Consultant Dennis Crommentuijn-Marsh explains, stems from a growing awareness of variation and its impact on our processes.
Join us for a powerful learning opportunity, as we share examples from clients around the world who have navigated the discomfort of evolving to Control Charts, and the profound insights they have revealed into their business performance.
Here are some more resources on this topic:
- Infographic: Control Charts - A Short Journey Through the Basics
- Video: Control Charts in Action
- On Demand Training: Lean Six Sigma Yellow Belt
More from PMI:
- Learn, share, and thrive at PMI’s Goals to Results Conference on 25th September 2024.
Register your interest for more information and to access early bird bookings. - Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
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Beyond its value as a statistical tool, the Control Chart is a symbol of excellence in operational efficiency and quality management that has shaped the world of Continuous Improvement.
As we celebrate 100 years of Control Charts, PMI Director Consultant Dennis Crommentuijn-Marsh explores the history of Shewhart’s enduring legacy and gift to quality.
Here are some more resources that you may find interesting:
- On Demand Webinar: Understanding Performance Using Control Charts
- Blog: 5 Challenges of Embedding Control Charts in Daily Process Management
- On Demand Training: Lean Six Sigma Yellow Belt
More from PMI:
- Learn, share, and thrive at PMI’s Goals to Results Conference on 25th September 2024.
Register your interest for more information and to access early bird bookings. - Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
Effective leaders recognise that their organisation's ability to improve is fundamentally based upon its ability to learn.
In this thought-provoking episode of Uncommon Sense, we delve into the transformative role leaders play in empowering teams to apply knowledge consciously, as PMI Director Consultant Warren Knight explains the changes you’ll need to make to transform learning from conceptual theory to embedded knowledge.
Here are some more resources on this topic:
- Blog: Learn Knowingly
- On Demand Webinar: Celebrating Success, Learning from Failure
- Blog: I Didn’t Tell You Because You Didn’t Ask!
More from PMI:
- Learn, share, and thrive at PMI’s Goals to Results Conference on 25th September 2024.
Register your interest for more information and to access early bird bookings. - Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
Process Operators are not just cogs in the machine. They’re the heartbeat of an organisation; executing core processes and directly influencing the value delivered to customers. Their work is vital, and as such, it demands a focus on standardisation, maintenance, and Continuous Improvement.
Join PMI Senior Consultant Damion Albinson as he discusses the role of the Process Operator, including why it’s crucial that they’re engaged in standardisation and improvement activities, and the challenges of operators preferring to do things their own way.
Here are some more resources on this topic:
- Podcast: Mastering Process Management
- Infographic: Key Roles in Process Management and Improvement
- On Demand Webinar: Every Day Tools for Daily Process Improvement
More from PMI:
- Learn, share, and thrive at PMI’s Goals to Results Conference on 25th September 2024.
Register your interest for more information and to access early bird bookings. - Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
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Variation represents chaos and unpredictability. So in our business systems, which require consistency and repeatability to enable improvement, the concept of variation and its impact on performance is crucial for our Leaders to grasp.
Packed with eye-opening analogies, Director Consultant Warren Knight explains the complexities of variation, the significance of control charts and the long-term view, and why tampering with the system without understanding the root causes of variation is a no-go.
Here are some additional resources that you may find interesting:
- Podcast: Systems Thinking from a Leadership Perspective
- Video: Control Charts in Action
- Blog: 5 Things Every Leadership Team Should Know
More from PMI:
- Learn, share, and thrive at PMI’s Goals to Results Conference on 25th September 2024.
Register your interest for more information and to access early bird bookings. - Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
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Managing processes is as vital as managing people for keeping the gears of performance well-oiled and aligned with organisational goals.
Join PMI Senior Consultant Damion Albinson as he peels back the layers of effective process management and explores the iterative cycle of Standardise, Maintain, and Improve, and how mastering this triad can elevate your entire operation.
Here are some related resources that you may find interesting:
- Podcast: Navigating Process Management Roles
- Video: Everyday Improvement Using Standardise, Maintain, Improve
- Blog: 5 Challenges of Embedding Control Charts in Daily Process Management
More from PMI:
- Learn, share, and thrive at PMI’s Goals to Results Conference on 25th September 2024.
Register your interest for more information and to access early bird bookings. - Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
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Imagine your organisation as an orchestra, where each section must play in harmony to create a beautiful symphony. This is the crux of Systems Thinking in leadership.
Packed with thought-provoking examples and practical tips, this unmissable episode with PMI Director Consultant Warren Knight highlights the transformative potential of a Systems Thinking approach from your leadership team.
Here are some related resources that you may be interested in:
- Blog: Why Self-Help Books Are Not for Me
- On-Demand Webinar: Systems Thinking in Leadership
- Podcast: Rising to Business Challenges with Improvement Strategist Estelle Clark
- Blog: 5 Things Every Leadership Team Should Know
More from PMI:
- Learn, share, and thrive at PMI’s Goals to Results Conference on 25th September 2024.
Register your interest for more information and to access early bird bookings. - Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
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Successful process management requires a shift in mindset where everyone is empowered to think of their organisation as a collection of interconnected processes rather than isolated departments or functions. By embracing this process thinking approach and clearly defining process management roles, you can achieve greater efficiency, better customer satisfaction, and ultimately, improved performance.
Join PMI Senior Consultant Damion Albinson as he talks about the concept of process thinking and the responsibilities of System Owners, Process Owners, Process Managers, and Process Operators in delivering improvement. Remember, the journey to excellence is continuous and starts with a single step – adopting a process-oriented mindset.
Here are some related resources that you may be interested in:
- Improvement Toolbox – Roles in Process Management
- Infographic – Aligning Business and Process Roles
- On Demand Webinar – Transform Your Operations Incrementally
More from PMI:
- Learn, share, and thrive at PMI’s Goals to Results Conference on 25th September 2024.
Register your interest for more information and to access early bird bookings. - Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
We’re seeing a growing recognition of the power of reflection in today’s fast-paced world, where the delivery of improved performance through every project is more crucial than ever.
Join PMI Director Consultant Sean Buckland for a timely reminder of the power of Retrospectives in helping Lean Six Sigma improvement teams overcome project challenges earlier and achieve better results.
Here are some related resources that you may be interested in:
- On-Demand Webinar: Agile Improvement - Myth or Magic?
- Podcast: Key Steps to Project Planning
- On-Demand Webinar: PDSA your Work, your Project, your Programme
More from PMI:
- Learn, share, and thrive at PMI’s Goals to Results Conference on 25th September 2024.
Register your interest for more information and to access early bird bookings. - Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
Whatever kind of change project you're working on, a good relationship with your sponsor is essential, but it isn’t necessarily easy.
PMI Director Consultant Sean Buckland is an expert on the practical aspects of working with project sponsors, so join us for an episode packed with insider tips on how to enable your sponsor to confidently address challenges and prioritise the needs of your project.
Are you looking for more support on working successfully with your sponsor? Check out these additional resources:
- Podcast: How to Get The Best Out Of Your Sponsor
- Video: The Role of the Sponsor in Successful Performance Improvement
- On-Demand Webinar: When Projects Don't Go Right
More from PMI:
- Learn, share, and thrive at PMI’s Goals to Results Conference on 25th September 2024.
Register your interest for more information and to access early bird bookings. - Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
Is your demand unpredictable and difficult to forecast? You can reduce this challenge and improve your business efficiency by implementing a level scheduling system.
Mastered by automotive giant Toyota, Heijunka is a Japanese term for ‘level’ or ‘flat’. It’s about having complete visibility of the system and synchronizing the supply chain for a smooth flow of customer orders. Join PMI Director Consultant Barry Byrne as he delves into the art of Heijunka and confesses that monotony is liberating when it comes to scheduling!
Here are some related resources that you may find interesting:
- Video: Value Stream Mapping
- On-Demand Webinar: Managing Uneven Demand
- Podcast: How SMED Can Improve Setup Times
More from PMI:
- Learn, share, and thrive at PMI’s Goals to Results Conference on 25th September 2024.
Register your interest for more information and to access early bird bookings. - Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
Are you a Lean advocate, do you sit in the Six Sigma camp, or are you wondering what Lean Six Sigma is all about?
Join us for a whistlestop tour back to the origins of Lean and Six Sigma, as PMI Senior Consultant Damion Albinson shares how these two complementary techniques have been brought together to create a powerful customer-centric approach which can deliver maximum impact through improving both efficiency and quality.
Has this episode piqued your interest? Here are some more Lean Six Sigma essentials to explore:
- On Demand Webinar: Lean vs Six Sigma: Two Sides of the Same Coin?
- Training: Certified Lean Six Sigma Awareness course
- Video: Two Ways to Improve Your Business
More from PMI:
- Learn, share, and thrive at PMI’s Goals to Results Conference on 25th September 2024.
Register your interest for more information and to access early bird bookings. - Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
Are you in engineering or manufacturing? Do you want to minimise downtime between changeovers? Then this Lean tool is for you!
In this episode, Director Consultant Barry Byrne draws on his practical experience to discuss the SMED strategy for reducing changeover delays. He talks about gathering operator feedback, channelling it to create innovative solutions, opening the door to increased production opportunities and empowering operators.
Interested in this topic? Here are some related resources that you may find helpful:
- Podcast: Overall Equipment Effectiveness (OEE) to Measure Performance
- Toolbox: Roles in Process Management
- On-Demand Webinar: Taking Out Waste May Not Make You Lean
- Podcast: System Transformation using TPM
More from PMI:
- Learn, share, and thrive at PMI’s Goals to Results Conference on 25th September 2024.
Register your interest for more information and to access early bird bookings. - Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
Do you want to know how effectively your system delivers value to its customers? What are your measures for availability, productivity, and quality telling you?
Join us as PMI Director Consultant Barry Byrne talks about OEE, and highlights the significance of having a robust data collection process, which allows for a better understanding of the “six big losses” when output isn’t as expected or on schedule.
Want to know more about this topic? Check out these related resources:
- Podcast: System Transformation Using TPM
- On-Demand Webinar: Black Belt Tools with a Kick
- Video: Using the Kano Model to Listen to Your Customer
More from PMI:
- Learn, share, and thrive at PMI’s Goals to Results Conference on 25th September 2024.
Register your interest for more information and to access early bird bookings. - Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
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In this special episode of Uncommon Sense, we’re joined by former PMI Deputy Chairman Jan Gillett as we commemorate 30 years since the passing of the father of quality management, Dr. W. Edwards Deming.
Jan vividly recalls the profound impact Dr. Deming had on him from their very first meeting at a conference in 1987. He shares how this encounter was a turning point, challenging his conventional thinking and inspiring him to make a difference in his own company.
Join us as we dive into Deming’s lasting legacy in the business world and how his philosophies continue to inspire and guide us today.
More resources that you may find interesting:
- Blog: Process Automation and The Quality Professional
- On-Demand Webinar: PDSA Your Work, Your Project, Your Programme
- Blog: Managing for Continuous Improvement
More from PMI:
- Learn, share, and thrive at PMI’s Goals to Results Conference on 25th September 2024.
Register your interest for more information and to access early bird bookings. - Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
The 5Rs will help you work more efficiently and effectively, offering a structured way to analyse and improve processes.
So, as you carry out your work today, think about this one simple question: is this process step delivering value to our end customer? If the answer is no - however important or necessary it might be - it is still some form of waste which we should seek to eliminate or minimise, PMI Director Consultant Sean Buckland reminds us.
Join us for top tips and practical examples as we explore how you can make the most of this straightforward yet powerful tool for successful process redesign.
Ready to roll up your sleeves and get stuck in? Here are some more resources on the 5Rs to help you get started:
- Improvement Toolbox: 5Rs - a step-by-step guide
- Video: 5Rs from our Lean Six Sigma Green Belt training
- Infographic: Assessing the Value Added by the Work We Do
More from PMI:
- Learn, share, and thrive at PMI’s Goals to Results Conference on 25th September 2024.
Register your interest for more information and to access early bird bookings. - Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
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Kanban is all around us, although sometimes we don’t notice it. Its purpose is to provide a signal, in a Pull system, underpinning a just-in-time approach to work and avoiding overproduction and waste. It helps to ensure you have only what you want, only when you need it.
Join PMI Director Consultant Barry Byrne as he talks about Kanban as a crucial communication method, helping to synchronise our entire system, from supply chain to the customer.
Here are some more resources that you may find interesting:
- Blog: Creating Flow at the Car Wash
- Toolbox: 8 Wastes – a quick and easy step-by-step guide that helps you use this tool
- Podcast: Visualising with Value Stream Mapping
More from PMI:
- Learn, share, and thrive at PMI’s Goals to Results Conference on 25th September 2024.
Register your interest for more information and to access early bird bookings. - Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
Join us as we dive into the fascinating world of Total Productive Maintenance (not to be confused with Total Preventative Maintenance), and its game-changing impact on business operations.
Whether you’re in the manufacturing or service industry, every cog in the machine plays a vital role in optimising value stream flow and achieving TPM excellence.
PMI Director Consultant Barry Byrne explores the need for a mindset shift among employees to create the culture of collaboration that’s crucial for success, the power of harnessing data to make informed decisions in TPM implementation, and what you need to think about when striving for perfect operations.
Here are some more resources that you may find interesting:
- Video: Value Stream Mapping – from our Lean Six Sigma Green Belt training
- Webinar: Transform Your Operations, Incrementally
- Blog: What is a Black Belt project?
More from PMI:
- Learn, share, and thrive at PMI’s Goals to Results Conference on 25th September 2024.
Register your interest for more information and to access early bird bookings. - Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
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A gauge of work completed compared to available capacity, the Utilisation Measure is a commonly used key performance indicator. But in this thought-provoking Uncommon Sense episode, PMI Senior Consultant Damion Albinson sheds light on how this measure, while popular, can sometimes hinder the achievement of flow in Lean businesses.
Sharing a compelling case study to illustrate, Damion explains how the Utilisation Measure's focus on constant busyness can lead to inefficiencies and missed opportunities. So listen now to hear more on why your organisation should prioritise flow over utilisation.
Interested to learn more? Here are some related resources:
- Blog: Creating flow at the car wash
- Toolbox: 8 Wastes – a quick and easy step-by-step guide that helps you use this tool
- Case Study: Outstanding Performance Improvement Through 3 Focus Areas
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
It’s one of the top 3 calculations that supervisors and managers should have at their fingertips, according to PMI Director Consultant, Bary Byrne. Throughput yield - the percentage of work completed successfully at any given process step – is a crucial metric when striving for perfection.
Join Barry as he discusses the hidden costs of defects and rework, including implications for improving customer experience, and shares an enlightening example of how yield analysis can uncover upstream causes of productivity issues.
Here are some related resources to support your improvement work:
- On Demand Webinar: Rework – The Hidden Factory
- Blog: Measures – The Window to The Process World
- Infographic: The Impact of Rework
- Blog: What is Lean Six Sigma?
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
More than just a tagline or a sales pitch, the Value Proposition Statement is a tool for alignment and clarity, serving as a compass, guiding us towards delivering what the customer truly values. And if your process isn’t delivering value to the customer? It should be turned off or redesigned to meet the customer’s needs, PMI Director Consultant Dennis Crommentuijn-Marsh tells us.
Tune in for more top tips and practical examples as we discuss Value Proposition Statements and how they impact business success.
Here are more free resources to help you construct your Value Proposition Statement:
- Toolbox: Value Proposition Statement – a quick and easy step-by-step guide that helps you use this tool
- Video: Using the Kano Model to Listen to Your Customer
- Infographic: Assessing the “Value Added” By The Work We Do
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
Direct, indirect, internal, external, regulatory, people who think they’re customers because they have authority, and ironically, customers who don’t even know that they’re customers. Identifying the true customer(s) of a process from amongst an array of possibilities is key to the effective use of this tool for uncovering improvement opportunities.
Join PMI Director Consultant Sean Buckland as he explores this challenge and shares fascinating examples of using Voice of the Customer to reveal what a customer truly values, even when they may not know it themselves. Don’t miss his explanation of the difference between satisfaction and value, and his radical advice for what to do when you can’t identify the customer of a process.
Want to know more about Voice of the Customer? Here are more helpful resources:
- On Demand Webinar: Improving Through the Voice of the Customer
- Video: Using the Kano Model to Listen to Your Customer
- Infographic: Assessing the ‘Value Added’ by the Work We Do
- Blog: Link Measures to the Voice of Your Customer
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
How do you know that performance data is accurate? Are you sure there aren’t, in fact, a series of processes hiding behind your process, distorting your measurement results?
Mood's Median Test and ANOVA are statistical tools that will give you confidence in your measures, helping you to focus your improvement work.
“I can’t imagine working on an improvement project without them”, PMI Director Consultant Sean Buckland tells us, as he demonstrates how they help us to understand complex systems, and shares his 3 top tips for helping you to apply these clever tools to best effect.
Interested in this topic? Here are more PMI resources that you may find helpful:
- On-Demand Webinar: Black Belt Tools With a Kick
- Lean Six Sigma Certification: Black Belt
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
5 Whys is a great problem-solving tool for improvement projects, and it can also be invaluable in your day-to-day work to understand root causes when things go wrong, as they do from time to time!
At first glance, it may seem a simple tool, but as Senior Consultant Damion Albinson says, it’s a lot more powerful than simply asking "Why?". Listen in as he shares his top tips to make sure you're getting the most out of 5 Whys, including to never be satisfied with the first suggestion and how to dig deeper to really get to the root cause of a problem to prevent it from ever recurring.
Is this the tool you need? Here are some more helpful resources to get you started:
- Toolbox: 5 Whys - a quick and easy step-by-step guide that helps you use this tool
- On-Demand Webinar: The Joy of Problems
- Video: 5 Whys example
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
Ensure a productive and successful partnership with your sponsor and achieve more with your next improvement project.
PMI Director Consultant Warren Knight shares his 5 top tips on what you need from your sponsor, plus how to build a strong relationship with them so that together you can achieve your project goals.
Want to know more about this topic? Check out these related resources:
- On Demand Webinar: Sponsoring Projects for Success
- Download: Project Charter & Contract Template
- Video: The Role of the Sponsor in Successful Performance Improvement
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
Avoid wasting time on ineffective improvement strategies by using scatter diagrams to visually prove or disprove your theories.
PMI Senior Consultant Damion Albinson delves into the fascinating world of this underappreciated improvement tool to reveal why it’s invaluable for investigating variations in output. But beware – he also warns not to extrapolate beyond the data and stresses the importance of having enough samples.
Learn more about using graphs to make an impact with these related resources:
- Video Series: Essential Green Belt Tools - Scatter Graphs
- Blog & Infographic: "If this is the question, what is the best graph to provide an answer?"
- On-Demand Webinar: How to Tell Effective Stories Using Graphs
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
Do you need to identify potential causes of an undesirable effect or problem? Then you're in luck because in this episode of PMI's Uncommon Sense podcast, PMI Senior Consultant Damion Albinson talks about the Cause and Effect Diagram.
To really get to the bottom of a problem it’s crucial to avoid jumping straight to solution mode, Damion warns us. Instead, focus on divergent thinking to generate a broad range of potential causes, before using PDSA to validate the most likely. Listen now for some great tips on how to get the most from this powerful tool.
Here are some helpful resources to get you started:
- Toolbox: Cause & Effect Diagrams - a quick and easy step-by-step guide that helps you use this tool
- Video Series: Essential Green Belt Tools - Cause & Effect Diagram
- On Demand Webinar: Every Day Tools for Daily Process Improvement
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
All business improvement is geared around doing a better job for your end customer. But in reality, so much of what you work on isn’t directly affecting them, so it’s just as important to know your internal customer.
In this episode, PMI Senior Consultant Damion Albinson talks about techniques for recognising who your internal customers are, and offers some great advice on how to understand their requirements.
Want to know more about working with your internal customers? Check out these PMI resources:
- Toolbox: Flowcharts - A quick and easy step-by-step guide that helps you use the tool
- On Demand Webinar: Customer and Stakeholder Requirements
- Video: Using the Kano Model to Listen to Your Customer
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
We have an innate ability to manage our personal lives successfully, but as observed by PMI Director Consultant Barry Byrne, we’re sometimes reluctant to apply the same planning approach to our process improvement projects.
Join Barry as he talks about the value of good project planning, its impact on the outcomes we’re looking to achieve, and its importance for project success.
Listen out for his 3 key steps for effective project planning.
Want to know more about project planning? Check out these helpful resources - available free of charge in the PMI Knowledge Hub:
- Customer and Stakeholder Requirements: On Demand Webinar
- Team Contract Toolbox: A quick and easy step-by-step guide that helps you use the tool
- Project Charter & Contract template download
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
The majority of problems you face in your organisation are likely to be systemic, manifest across multiple parts of the business, and will have a number of root causes. Therefore, it's essential to build great stakeholder relationships in support of your Process Improvement work.
In our latest episode of Uncommon Sense, PMI Director Consultant Barry Byrne provides great insight into thinking about a constituency of system-wide stakeholders who you need to work with, and how to engage them effectively so that you can drive change and achieve great results.
Could your stakeholders be better engaged? Here are some more helpful resources:
- On Demand Webinar: The Importance of Great Stakeholder Engagement to Power Improvement
- Blog: The Importance of Stakeholder Engagement in Process Design
- On Demand Webinar: Customer and Stakeholder Requirements
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
You’ve done a great job of diagnosing the problem, you’ve identified the waste, and you’re feeling really enthusiastic about the solution you've designed. So why not go for it?
In this episode of Uncommon Sense, Director Consultant, Dennis Crommentuijn-Marsh, encourages you not to jump from solution to implementation, but to test first, even when you think you’ve got the right solution.
Dennis covers how to approach testing the right way, as well as some great stories of what not to do!
Here are some more helpful resources to support you on your improvement journey:
- Our Improvement Toolbox – Idea Generation
- Innovation & The Quality Environment Blog
- What is a Green Belt Project? Blog
- What Projects Should a Lean Six Sigma Black Belt Take On? Blog
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.
- Explore On Demand >>
- Explore Distance Learning >>
When Visual Management is done well, it has a simple elegance about it that helps you understand how to manage your work.
PMI Director Consultant Sean Buckland talks about taking the time to work out what really matters, and how you can use Visual Management to see performance at a glance, enabling you to focus on making the day-to-day work well.
Feeling inspired? Here are some helpful resources to get you started:
- Implementing & Planning Visual Management & Performance Huddles Infographic
- Learning to See Using Visual Management & Process Confirmation On Demand Webinar
- What is Visual Management video
- Visual Management: Process Improvement Toolbox
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications:
- Certified Lean Six Sigma Online Yellow Belt
- Certified Lean Six Sigma Green Belt
Join Dennis Crommentuijn-Marsh, Director Consultant and enthusiastic innovator, as he talks about the joy and the fun of using Idea Generation to find solutions to challenges when the answer doesn’t present itself naturally.
Listen now to discover how a structured approach to Idea Generation can often result in a better outcome than you ever thought possible, with enormous benefits for your organisation.
Ready to get creative? Here are some free resources for inspiration:
- Out of the Box Thinking to Drive Process Innovation: On-Demand Webinar
- Idea Generation: Process Improvement Toolbox
- The Joy of Problems: On-Demand Webinar
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications:
- Certified Lean Six Sigma Online Yellow Belt
- Certified Lean Six Sigma Green Belt
We all love Quick Wins. And in the world of Process Improvement, they help you maintain motivation to get the maximum benefit and return for the work you do. But how do we define a Quick Win, and how are they different from fixing the overall process?
Join PMI Senior Consultant Damion Albinson as he talks about identifying the small changes that can make significant impacts, and how to make sure you don’t miss out on your Quick Wins in pursuit of the Big Wins!
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications:
- Certified Lean Six Sigma Online Yellow Belt
- Certified Lean Six Sigma Green Belt
A SIPOC can reveal what you don’t know about your process, as well as gather together what you do. It’s very much about setting the context for the improvement work you’ll be undertaking, says PMI Director Consultant, Barry Byrne. So why is creating a SIPOC a step that’s so often skipped?
Join us as we take a deep dive into this valuable tool, and discuss why your process needs a SIPOC.
Create your SIPOC today. Here are some free PMI resources to help you get started:
- SIPOC Template Download
- Essential Green Belt Tools Video Series: SIPOC
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications:
- Certified Lean Six Sigma Online Yellow Belt
- Certified Lean Six Sigma Green Belt
See for yourself how a process is operated by going to Gemba – ‘the real place’ where the work happens.
PMI Director Consultant Dennis Crommentuijn-Marsh has certified scores of Lean Six Sigma projects and can easily recognise those which started with a Gemba Walk. To the improvement practitioner, it’s a positive enquiry to learn from the experts that run the process, but how do you handle the concerns of Process Operators who may fear repercussions or ulterior motives?
Find the answer to this and many other tips and tricks for getting the most from your Gemba walk in this episode of Uncommon Sense.
Are you preparing to go to Gemba? Here are more resources to help you do it effectively:
- Gemba Walks – Going to See In A Virtual World On-Demand Webinar
- Blog: The Prizes and Perils of Designing Processes for Your Customers
- Essential Green Belt Tools Video Series: Gemba Walk
- Blog: I Didn’t Tell You Because You Didn’t Ask!
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications:
- Certified Lean Six Sigma Online Yellow Belt
- Certified Lean Six Sigma Green Belt
The starting point for any project-based improvement effort, your Problem Statement should be a concise description of the issue to be solved. Sounds simple, right? But using this fundamental tool correctly is a common stumbling block amongst practitioners, PMI Senior Consultant Damion Albinson tells us.
So set your project up for success from the very start; join us as Damion shares real examples of what a problem statement is and isn’t, and how to make sure you get it right.
Ready to kick off a new improvement project? Check out these helpful guides to get you started:
- What is a Green Belt Project? Blog
- Essential Green Belt Tools video series: Pareto Chart
- What makes a Good Black Belt Project? On Demand Webinar
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications:
- Certified Lean Six Sigma Online Yellow Belt
- Certified Lean Six Sigma Green Belt
Waste identification and elimination is a life’s work, but collate where your customer sees the value into a single visualisation of your end-to-end process, and you’ll have an extremely powerful tool to help you get started.
Join PMI Director Consultant Barry Byrne, self-confessed super fan of the Value Stream Map, as he talks about the benefits of being able to see how your work works across functions to deliver exactly what your customer is looking for. But, he asks, where in our business system is the health of those cross-functional relationships nurtured - who's the guardian of those interdependencies?
Ready to find the waste in your system? Here are more helpful resources on Value Stream Mapping.
- The Opportunities Hidden in Your Value Stream: On-Demand Webinar
- Value Stream Mapping - from our Lean Six Sigma Green Belt training
- 5 Uncommon Attributes of Effective Strategic Leaders
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications:
- Certified Lean Six Sigma Online Yellow Belt
- Certified Lean Six Sigma Green Belt
PDSA – Plan, Do, Study, Act – the iterative four-stage thinking model for delivering change.
Contrary to common sense, this robust framework actually begins with ‘Study’, PMI Senior Consultant Damion Albinson reminds us. Study the situation and involve the people who operate the process to generate hypotheses with the potential for improvement. However, the sometimes uncomfortable truth is that disproving what we thought sounded perfectly plausible is when the real learning happens…
Join Damion as he reveals the subtleties of the PDSA model, and how you may already have the disconfirming evidence you need.
Hungry for more on PDSA? Check out these related resources:
- PDSA your Work, your Project, your Programme: On-Demand Webinar
- Agile Improvement: Myth or Magic? On-Demand Webinar
- Blinded by Blame, Restricted from Wisdom: using PDSA to move beyond a blame culture
- Tools and Models Useful for Change
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications:
- Certified Lean Six Sigma Online Yellow Belt
- Certified Lean Six Sigma Green Belt
The dogged pursuit of finding and eliminating the eight deadly wastes from your processes – it’s the classic Lean theory, with a proven track record for success.
So the statement posed by PMI Senior Consultant Damion Albinson – “taking out waste may not make you Lean” is contentious at best. But consider this: where do your activities fit within the overall program of improvement, and how do you know that the changes you’ve worked hard to achieve haven’t caused a bottleneck in another part of the system?
Join Damion as he thinks about Lean in the context of the entire value stream, and how the biggest gains to be found in Lean improvement might not be in the most obvious places.
Is Lean improvement the approach for you? Here are some helpful Lean resources:
• 8 Wastes Toolbox: a quick and easy guide to help you identify waste in your processes
• Value Stream Mapping - from our Lean Six Sigma Green Belt training
• Rework – The Hidden Factory: a recording of our webinar
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications:
- Certified Lean Six Sigma Online Yellow Belt
- Certified Lean Six Sigma Green Belt
Are you seeing so many opportunities for improvement that you just don’t know where to start?
Don’t fall into the trap of prioritising projects where people are shouting loudest, or wasting time with complex cost-benefit analysis, PMI Director Consultant Sean Buckland tells us - you need the help of the humble Pareto Chart. Undervalued by many, this straightforward tool will help you to identify the vital few issues that you need to focus your improvement efforts on to generate the biggest wins.
The benefits are wide and deep, so listen now to hear why you should master this important tool today.
Already convinced that this is the tool for you? Learn more about how to use it to make an impact here:
- Essential Green Belt Tools video series: Pareto Chart
More from PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI LIVE Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications:
- Certified Lean Six Sigma Online Yellow Belt
- Certified Lean Six Sigma Green Belt
Is this tool exactly what you need? Click these links to get going straight away:
- Flowcharts Toolbox: quick and easy step-by-step guides that help you use the tool
- 5 Flowchart challenges you’ll want your team to know about
- Case Study: Establishing and Maintaining a Centre of Excellence
Keep up with PMI:
- Dive into our Knowledge Hub for more tools, videos, and infographics
- Join us for a PMI Live Webinar
- Follow us on LinkedIn
Take your improvement career to the next level with PMI's Lean Six Sigma Certifications:
- Certified Lean Six Sigma Online Yellow Belt
- Certified Lean Six Sigma Green Belt
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