In this week’s episode, I have a very special guest, Charlotte Goodwill. She is the Chief Executive of the Institute of Telecoms Professionals. Her focus as CEO is on diversifying the digital workforce, advocating career development through apprenticeships and membership, and serving as the voice for the industry.

She's encouraged many businesses to look to apprentices as a solution to plugging the UK's technical skills gap to train future generations. She's passionate about empowering people to turn their love of digital technology into a skillset ideal for their future career, building a sustainable, diverse, and inclusive workforce for the future. She is also a mother to two beautiful children, a conscious leader, and an advocate for mental health and early careers.

Here are the highlights:

• (02:03) I was only 15 when I left school due to clinical depression
• (02:36) I didn't have my first full-time job until I was 20.
• (04:18) I didn't have the best start and I wanted to help young people who were in a similar situation to me.
• (06:06) At 27 years old, becoming a female leader in a very male-dominated industry was pretty scary.
• (22:08) We implemented flexi-hours.
• (25:32) Leadership should come from a place of trust, if the employers then break that trust, then that's on them.
• (26:39) Duvet days are basically mental health days, but duvet just sounds much nicer.
• (33:03) Lateness and absences have significantly decreased.
• (46:37) There is no point in implementing any initiatives if you aren't fostering an environment that is already inclusive and equal from the very start.
• (50:28) My main priority is to work with my team to achieve our mission and to continue learning in my role as a leader.

About Charlotte Goodwill:

Charlotte is the Chief Executive of the Institute of Telecommunications Professionals (ITP). Her focus as CEO is on diversifying the digital workforce, advocating career development through apprenticeships and membership, and serving as the voice for the industry. She has encouraged many businesses to look to apprentices as a solution to plugging the UK's technical skills gap and to train future generations. She is passionate about empowering people to turn their love of digital technology into a skill set ideal for their future career, building a sustainable, diverse and inclusive workforce for the future and assisting our members in furthering their careers. Above all, Charlotte is a mother of two beautiful children, a conscious leader, and an advocate for mental health and early careers.

Website: https://www.theitp.org/

Connect with Steph:

Instagram: https://www.instagram.com/peoplefirstwellbeing

Facebook: https://www.facebook.com/peoplefirstwellbeing/

LinkedIn: https://www.linkedin.com/company/people-first-workplace

Website: https://www.heronwellness.co.uk/PFW

Email: steph@peoplefirstworkplace.co.uk

Tel: 07867 872900

You can download the Wellbeing Toolkit here: https://heron.kartra.com/page/WellbeingToolkit

About the Host:

Redefining Wellbeing in the Workplace podcast is a show for Leaders who want to make a difference in how their organisation views wellbeing in the workplace by putting people first.

Packed with wellbeing topics and insights that will inspire you and your teams to implement a proactive wellbeing culture that improves lives in and beyond the workplace.

Hosted by Steph Lee, an accredited wellbeing coach who had a 30-year career as a Finance Director and CFO in large global organisations.

Steph experienced the work pressure, the feeling of overwhelm, stress & anxiety. Juggling life and a successful career and ultimately the negative impact it had on her health.

Steph is passionate that the corporate world doesn’t have to be like this and decided to make a difference by creating People First Workplace.

Be the one that makes a difference in your organisation.