The first time I did an onboarding session (back in March), it took 2 hours 47 minutes to walk my clients through installing mAI (my AI system). THEN I realised I'd built it wrong, had to rebuild, then put them through ANOTHER session of 3 hours 15 minutes! Today, where I onboarded a PC user for the first time was not quite that bad...

P.S. Here's a Thoughtnado tool I built to help overwhelmed builders: build.mikemonday.com

Here's this episode on YouTube...