When it comes to their mental health care, employees need the freedom to choose the modality and provider they feel comfortable with. These choices help build the foundation for a strong bond, or therapeutic alliance, between the individual and their counselor or coach.
A high-quality therapeutic alliance is one of the strongest predictors of treatment success. That’s why it’s so critical for EAP providers to keep employees’ preferences at the forefront of the provider-mapping process – not only considering the individual’s clinical needs or preferred modality, but also their cultural background and lived experience.
In this episode, we discuss: