In this episode, we chat with Diana Minnée who is a Chief Operating Officer for startups.She helps us to understand what a COO does in a startup and how she is able to pattern match across a lot of verticals to help support an Exec team.Diana founded The BizOps Agency to help startups scale.She and her BizOps Agents help organisations fill the gaps for the short term or long term.Previously as Head of Delivery at Trade Me, Diana focused on optimising Lean and Agile practices for over 50 teams across three offices, which her team of Delivery Coaches. As an Agile practitioner since 2008, she focuses on Modern Agile values, pragmatic operational design, and enabling everyone to do their best work.Diana is a pragmatic Senior Exec focused on high-tech startups - Operational leader covering all aspects of #bizops such as: Product and delivery Processes and Policies Organisational change and strategy CISO and engineering Workplace and staff People and Culture Compliance and regulatory Marketing, Sales and CS Financial strategyDiana is also a strong advocate for Women in Tech, mentoring women and Women in Leadership. Known for 'Getting s#$%T done', her transparent frankness, where to find a great gin and tonic, and always coming up with a way forward no matter what the problem.We hope you enjoy listening to this as much as we did.