Good leaders listen actively and empathize. In this episode, we discuss what this means, why it matters, and actionable steps you can take today. For more information including all episodes, visit https://www.goodleadersdothis.com.

Kluger, A. N., & Itzchakov, G. (2022). The power of listening at work. Annual Review of Organizational Psychology and Organizational Behavior, 9, 121-146. Click here