Feeling overwhelmed but not sure if you’re “ready” to hire help? Chelsea Benkner, founder of Outwork Collective, shares how her own struggle to find reliable, travel-specific support led her to build a VA firm designed specifically for advisors. Learn which tasks are worth outsourcing (think admin-heavy, non-revenue work like itineraries, CRMs, inbox management, and trip audits), what should stay on your plate, and how the right support can even help generate more revenue behind the scenes. Chelsey also talks about the systems you need in place before hiring, why most people get outsourcing wrong, and how to set your VA up for success from day one.
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About Chelsey Benkner:
Chelsey is the founder of Outwork Collective, a virtual assistant agency built specifically for the travel industry. As the owner of Ready Jet Go Travels, she saw firsthand that most “VA support” didn’t understand the realities of the travel industry. Outwork Collective was created to change that by training VAs in the systems, workflows, and risk management that travel businesses actually require. Her mission is simple: help travel advisors stop drowning in operations and start running stronger businesses.
outworkcollective.com
facebook.com/outworkco
instagram.com/outwork.collective
Today we will cover:
Recourses mentioned in this Episode:
Episode 195. Hot Take: Stop Looking For The Magic Unicorn Hire
Episode 196. Enhancing Itineraries With Custom Experiences with Rob Keen
Client Communication Templates
SOP Template & Checklist
Profitable Proposals Masterclass
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