Managers matter...a whole lot. In fact, after 20+ years in managing teams of varying sizes, I've come to believe, truly and honestly, that managers are the fulcrum of an organization's success.

One of the best ways I can think of to explain my assertion is to talk about the production-to-production-capacity balance, as explained in Steven R. Covey's groundbreaking book, The 7 Habits of Highly Effective People.* In Part one of the book, you'll read about the P/PC Balance and how it can make or break an organization.

Guess who's in charge of the P/PC Balance. You guessed it. It's the managers. Understanding your role in making this work will pay huge dividends for your personal growth as a manager and for your organization.

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