In this episode, we speak with Professor Leigh Robinson, Pro Vice Chancellor (Student Outcomes) at the University of Roehampton, London, UK.  

Professor Robinson shares her thoughts about how young professionals would ideally respond to a request to perform a work task that they have never done before.   

It sounds simple - even obvious - and yet young professionals encounter this often.  Not knowing what to do can cause anxiety and frustration and at worst, damage one's professional reputation.  Professor Robinson's straightforward and sensible approach will help!