What would you do if your MSP suffered a ransomware attack? Would you fold or could you make it through? On today's episode, Robert Cioffi, co-founder of Progressive Computing, shares his story about how he and his partner pulled their MSP through a massive attack. He goes into what happened (his MSP was doing everything right...), how they handled the situation and the aftermath, and what you can be doing now to make sure you're prepared. 0:00 - Intro2:10 - Attack overview12:15 - Day 1: Ransomware Attack 26:04 - Day 2 and beyond 35:08 - Why culture is CRITICAL for survival 43:20 - The importance of community 50:30 - How long did it take to recover? 57:39 - Resources for MSPs facing attacks or to prepare yourself Today’s Sponsor:Superior Data Protection with Servosity:https://www.servosity.com/learnmoreIf Servosity isn't a good fit, benefit from their 18 years of messing up backup and DR and “Steal Their Process” to use on your own:https://www.servosity.com/processCompTIA Emergency Response Team: https://connect.comptia.org/content/lp/comptia-emergency-response-teamConnect with Robert: LinkedIn: linkedin.com/in/rcioffiConnect with Damien: LinkedIn: https://www.linkedin.com/in/dstevensListen on audio: Apple Podcast: https://podcasts.apple.com/us/podcast/msp-mindset-with-damien-stevens/id1669572779Spotify: https://open.spotify.com/show/5B1k3Z8qXBGBSCJeSScjBE?si=c5d185c306064520